Senior Salesforce Developer Senior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures. To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration. Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse (url removed) IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and (url removed) IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to 60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks. If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Mar 28, 2024
Full time
Senior Salesforce Developer Senior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures. To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration. Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse (url removed) IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and (url removed) IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to 60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks. If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Head of Salesforce Applications. 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the (url removed) platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Mar 28, 2024
Full time
Head of Salesforce Applications. 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the (url removed) platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Position: Salesforce Technical Lead! Hybrid Working! Are you a seasoned Salesforce Developer with a knack for leadership? Do you thrive in collaborative environments, driving technical excellence and innovation? We have an exciting opportunity for a Salesforce Technical Lead to join a dynamic organisation undergoing rapid digital transformation. Responsibilities: Provide technical leadership and guidance to the Salesforce development team. Collaborate with cross-functional teams to design and implement solutions aligned with business objectives. Design, develop, and implement scalable and high-performance solutions on the Salesforce platform. Lead the customization and configuration of Salesforce to meet specific business needs. Ensure best practices are followed in coding, testing, and deployment. Evaluate and recommend new technologies to enhance the Salesforce platform. Mentor and guide team members, fostering a collaborative and knowledge-sharing environment. Create and maintain comprehensive technical documentation for Salesforce solutions. Lead code reviews and ensure adherence to coding standards. Proactively identify and resolve technical issues and challenges. Translate business requirements into solutions that best leverage the Salesforce platform and various integrations. Act as the go-to Salesforce expert. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 10 years of experience as a Salesforce Developer with at least 3 years in a technical leadership role. Salesforce certifications such as Salesforce Certified Data Architect, Salesforce Certified Marketing Cloud Account Engagement Specialist, Salesforce Certified Platform Developer I, Salesforce Certified Administrator. Proven experience in leading and implementing complex Salesforce solutions. Experience of working in Salesforce E&U Cloud. Strong understanding of Salesforce best practices and design patterns. Excellent communication and interpersonal skills. About the Company: Our client is on a rapid digital transformation journey, investing in people, technology, and processes. They are passionate about fostering a collaborative environment where passionate and motivated individuals drive growth and success. If you possess the skills and experience required for this role and are looking to be a part of an innovative team, apply now! Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Mar 28, 2024
Full time
Position: Salesforce Technical Lead! Hybrid Working! Are you a seasoned Salesforce Developer with a knack for leadership? Do you thrive in collaborative environments, driving technical excellence and innovation? We have an exciting opportunity for a Salesforce Technical Lead to join a dynamic organisation undergoing rapid digital transformation. Responsibilities: Provide technical leadership and guidance to the Salesforce development team. Collaborate with cross-functional teams to design and implement solutions aligned with business objectives. Design, develop, and implement scalable and high-performance solutions on the Salesforce platform. Lead the customization and configuration of Salesforce to meet specific business needs. Ensure best practices are followed in coding, testing, and deployment. Evaluate and recommend new technologies to enhance the Salesforce platform. Mentor and guide team members, fostering a collaborative and knowledge-sharing environment. Create and maintain comprehensive technical documentation for Salesforce solutions. Lead code reviews and ensure adherence to coding standards. Proactively identify and resolve technical issues and challenges. Translate business requirements into solutions that best leverage the Salesforce platform and various integrations. Act as the go-to Salesforce expert. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 10 years of experience as a Salesforce Developer with at least 3 years in a technical leadership role. Salesforce certifications such as Salesforce Certified Data Architect, Salesforce Certified Marketing Cloud Account Engagement Specialist, Salesforce Certified Platform Developer I, Salesforce Certified Administrator. Proven experience in leading and implementing complex Salesforce solutions. Experience of working in Salesforce E&U Cloud. Strong understanding of Salesforce best practices and design patterns. Excellent communication and interpersonal skills. About the Company: Our client is on a rapid digital transformation journey, investing in people, technology, and processes. They are passionate about fostering a collaborative environment where passionate and motivated individuals drive growth and success. If you possess the skills and experience required for this role and are looking to be a part of an innovative team, apply now! Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Mar 28, 2024
Full time
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Mar 28, 2024
Full time
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Sales Operations Administrator We have an exciting opportunity for a Sales Operations Administrator for a 6-month temporary role. It is working on behalf of a company that is a global market leader in manufacturing medical diagnostic machines. This is a fantastic company who have been trading for nearly 100 years. The role is hybrid, so three days from home and two days from their office in Oxford. The hours are 8.30am to 5pm, Monday to Friday. The rate will be £12.82 paid weekly in arrears. You will need to have advanced Excel skills and be able to use pivot tables, vlookup and create formulas. Good planning and organisational skills are imperative. Ideally you will have used SAP and Salesforce. The main responsibilities include. Managing customer enquiries Complete customer qualification processes strictly in accordance with the specific local SOP Provide administrative support to the business operations manager. Respond to request and queries from sales and marketing team efficiently. Manage customer product complaints. If this holds appeal and you are immediately available, apply today
Mar 27, 2024
Full time
Sales Operations Administrator We have an exciting opportunity for a Sales Operations Administrator for a 6-month temporary role. It is working on behalf of a company that is a global market leader in manufacturing medical diagnostic machines. This is a fantastic company who have been trading for nearly 100 years. The role is hybrid, so three days from home and two days from their office in Oxford. The hours are 8.30am to 5pm, Monday to Friday. The rate will be £12.82 paid weekly in arrears. You will need to have advanced Excel skills and be able to use pivot tables, vlookup and create formulas. Good planning and organisational skills are imperative. Ideally you will have used SAP and Salesforce. The main responsibilities include. Managing customer enquiries Complete customer qualification processes strictly in accordance with the specific local SOP Provide administrative support to the business operations manager. Respond to request and queries from sales and marketing team efficiently. Manage customer product complaints. If this holds appeal and you are immediately available, apply today
Salesforce Administrator - £35-40k To play a key role in optimizing the Salesforce platform. To be responsible for the day-to-day configuration, maintenance, support, and improvement of the Salesforce instance. To collaborate closely with key stakeholders across different departments to understand their needs and implement solutions that align with business objectives. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Key Responsibilities:-Administer and configure Salesforce to support business processes and workflows. Customize Salesforce fields, page layouts, record types, reports, and dashboards to meet user requirements. Manage user accounts, profiles, roles, permissions, and security settings. Maintain data integrity by performing regular data cleansing and deduplication activities. Assist in the integration of Salesforce with other systems and applications. Provide ongoing support and troubleshooting for existing Salesforce implementations. Perform unit testing, integration testing, and user acceptance testing for developed solutions. Collaborate with stakeholders to gather requirements and translate them into actionable solutions. Stay current with Salesforce updates, new features, and best practices. Document system configurations, processes, and procedures Experience and Skills:- A minimum of 2 years hands-on experience as a Salesforce Administrator. Proficient in Salesforce configuration, customization, and administration. A strong understanding of Salesforce data model, security model, and sharing rules. Experience with Salesforce Lightning Experience would be a distinct advantage. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving abilities. Self-motivated with a proactive and results-oriented attitude. Ability to work independently and manage multiple priorities in a fast-paced environment. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Flexible and reliable with a strong work ethic. Mayflower is acting as an Employment Agency in relation to this vacancy.
Mar 27, 2024
Full time
Salesforce Administrator - £35-40k To play a key role in optimizing the Salesforce platform. To be responsible for the day-to-day configuration, maintenance, support, and improvement of the Salesforce instance. To collaborate closely with key stakeholders across different departments to understand their needs and implement solutions that align with business objectives. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Key Responsibilities:-Administer and configure Salesforce to support business processes and workflows. Customize Salesforce fields, page layouts, record types, reports, and dashboards to meet user requirements. Manage user accounts, profiles, roles, permissions, and security settings. Maintain data integrity by performing regular data cleansing and deduplication activities. Assist in the integration of Salesforce with other systems and applications. Provide ongoing support and troubleshooting for existing Salesforce implementations. Perform unit testing, integration testing, and user acceptance testing for developed solutions. Collaborate with stakeholders to gather requirements and translate them into actionable solutions. Stay current with Salesforce updates, new features, and best practices. Document system configurations, processes, and procedures Experience and Skills:- A minimum of 2 years hands-on experience as a Salesforce Administrator. Proficient in Salesforce configuration, customization, and administration. A strong understanding of Salesforce data model, security model, and sharing rules. Experience with Salesforce Lightning Experience would be a distinct advantage. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving abilities. Self-motivated with a proactive and results-oriented attitude. Ability to work independently and manage multiple priorities in a fast-paced environment. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Flexible and reliable with a strong work ethic. Mayflower is acting as an Employment Agency in relation to this vacancy.
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work within the existing Registry & Operations Team to ensure the day-to-day administrative functions of the office are carried out. A key area of focus specific to this role will be on the inputting, recording, reporting and analysing student data, including producing progression data and associated reports, timetabling and assessments. You will need to be highly organised, with strong ICT skills and an administrative background. ABOUT THE ROLE Using IT systems (Salesforce and TimeEdit) to create and maintain the teaching timetable Ensuring students are studying the correct modules for progression and allocate to registration and teaching groups Responsible for setting-up induction and student event timetables Responsible for the maintenance of accurate student data in existing student management systems and for data uploads into the systems Responsible for setting-up and maintaining Assessment Screens, including RPAG (student reports) in Salesforce Responsible for pulling and formatting data sheets for Assessment Boards Creating exam timetables and seating plans Releasing teaching and assessment timetables to students and staff Provide reports and data to the Centre Management Team, which include (but not limited to): Pre-arrival and Post-arrival student reports. To assist the wider Student Experience Team and the Academic Team in compiling data requests (to include Progression Data) Monitoring student attendance in accordance with company policy and UKVI requirements To support student induction and progression activities To provide general administrative support for the center, for example, general student queries - face to face, by email and phone, ordering stationary and handling petty cash. ABOUT YOU Minimum of Level 4 qualification (HNC/HND/Foundation Degree/Year) or equivalent Experience of timetabling or similar complex data handling Ability to produce and interpret complex data Ability to problem solve and solution focused Flexibility and willingness to work under pressure to deadlines whilst maintaining a professional and calm manner Strong IT skills specifically Microsoft Office are essential as well as experience of working with record management systems Excellent attention to detail Good communication skills with an ability to communicate with key stakeholders including students in a professional and helpful manner Evidence of working cooperatively with others ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
Mar 27, 2024
Full time
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work within the existing Registry & Operations Team to ensure the day-to-day administrative functions of the office are carried out. A key area of focus specific to this role will be on the inputting, recording, reporting and analysing student data, including producing progression data and associated reports, timetabling and assessments. You will need to be highly organised, with strong ICT skills and an administrative background. ABOUT THE ROLE Using IT systems (Salesforce and TimeEdit) to create and maintain the teaching timetable Ensuring students are studying the correct modules for progression and allocate to registration and teaching groups Responsible for setting-up induction and student event timetables Responsible for the maintenance of accurate student data in existing student management systems and for data uploads into the systems Responsible for setting-up and maintaining Assessment Screens, including RPAG (student reports) in Salesforce Responsible for pulling and formatting data sheets for Assessment Boards Creating exam timetables and seating plans Releasing teaching and assessment timetables to students and staff Provide reports and data to the Centre Management Team, which include (but not limited to): Pre-arrival and Post-arrival student reports. To assist the wider Student Experience Team and the Academic Team in compiling data requests (to include Progression Data) Monitoring student attendance in accordance with company policy and UKVI requirements To support student induction and progression activities To provide general administrative support for the center, for example, general student queries - face to face, by email and phone, ordering stationary and handling petty cash. ABOUT YOU Minimum of Level 4 qualification (HNC/HND/Foundation Degree/Year) or equivalent Experience of timetabling or similar complex data handling Ability to produce and interpret complex data Ability to problem solve and solution focused Flexibility and willingness to work under pressure to deadlines whilst maintaining a professional and calm manner Strong IT skills specifically Microsoft Office are essential as well as experience of working with record management systems Excellent attention to detail Good communication skills with an ability to communicate with key stakeholders including students in a professional and helpful manner Evidence of working cooperatively with others ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
Data Administrator Solihull - Hybrid (3 days working from the office, 2 days working from home, Tuesday and Wednesday on site, 3rd day is flexible.) 12 Month Contract - likely to be extended Our clients are moving over to a more automated environment and are looking for a proactive data administrator to support the workload within the team and become the small project owner for their automated systems. You will support various Customer Service and Portfolios through developing automation processes in Oracle and Salesforce (having knowledge to use Power BI will be an advantage) that will in turn support the overall customer services management, accounts receivable management and end of lease term efforts for our Customers global Financial services offering. As Data Administrator daily duties will include: Helps users with support tickets, following through to resolution. Identify and gather requirements from users and stakeholders. Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards, and reports. User training and creating training materials. Participates in the identification of problem areas and development of resolutions to address them. (CI Boards) Responsible for managing and manipulating data using Excel spreadsheets, generating reports, and analyzing data as required. Compiles and presents reports to support decision-making processes within the department. Skills and experience: A University degree or equivalent Diploma - Equivalent experience may be substituted for education. Salesforce product knowledge and a minimum of 12-month hands-on administration experience Strong understanding of the Salesforce and Oracle platforms and a desire to keep learning. To apply, please submit a copy of your up-to-date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be explained in a key information document (KID) supplied to registered candidates.
Mar 26, 2024
Full time
Data Administrator Solihull - Hybrid (3 days working from the office, 2 days working from home, Tuesday and Wednesday on site, 3rd day is flexible.) 12 Month Contract - likely to be extended Our clients are moving over to a more automated environment and are looking for a proactive data administrator to support the workload within the team and become the small project owner for their automated systems. You will support various Customer Service and Portfolios through developing automation processes in Oracle and Salesforce (having knowledge to use Power BI will be an advantage) that will in turn support the overall customer services management, accounts receivable management and end of lease term efforts for our Customers global Financial services offering. As Data Administrator daily duties will include: Helps users with support tickets, following through to resolution. Identify and gather requirements from users and stakeholders. Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards, and reports. User training and creating training materials. Participates in the identification of problem areas and development of resolutions to address them. (CI Boards) Responsible for managing and manipulating data using Excel spreadsheets, generating reports, and analyzing data as required. Compiles and presents reports to support decision-making processes within the department. Skills and experience: A University degree or equivalent Diploma - Equivalent experience may be substituted for education. Salesforce product knowledge and a minimum of 12-month hands-on administration experience Strong understanding of the Salesforce and Oracle platforms and a desire to keep learning. To apply, please submit a copy of your up-to-date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be explained in a key information document (KID) supplied to registered candidates.
Senior Salesforce DeveloperSenior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery.This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to £60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Mar 26, 2024
Full time
Senior Salesforce DeveloperSenior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery.This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to £60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Location: Birmingham Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Role Overview: At HealthTrust Europe (HTE), we are seeking a Project Manager to join our Business Solutions team, where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. As a Project Manager, you will plan, monitor, and manage multiple, diverse medium to large projects of high complexity across multiple teams, departments, service centres and client locations. You will act as a single point of accountability on projects assigned by the Change Board, securing required resources, using PRINCE2/APM project controls and standards, and ensuring on-time completion according to specifications and within budgeted costs. Who are we? Based in Edgbaston, Birmingham, we offer solutions to manage spending effectively and improve performance, working with both public (NHS) and private healthcare providers to optimise the use of products and services to identify cost-saving opportunities. As part of the HCA Healthcare Group, in March 2023, we were named in Ethisphere's World's Most Ethical Companies for the 13th time. DUTIES (included, but not limited to): Actively communicates with HCA Healthcare UK facilities, HCA Healthcare UK Division HQ, HealthTrust Europe (Corporate), or other client stakeholders to manage multiple projects, business owner(s) and team member(s) relationships to accomplish project activities Authors/facilitates strategic documents such as project charters, education and communication plans, and detailed project plans, and presents project updates/presentations to business owners Organise project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan Proactively identify and manage risks, issues, cross-project dependencies, and reports on project/programme status within the published schedule Identify, manage and monitor the completion of deliverables throughout the project lifecycle Mentor colleagues in applying project management controls and use the outlined structure and templates to ensure consistency Facilitates decision-making that is required for progress on the project Authors/facilitates project implementation documentation including, but not limited to implementation toolkits and migration schedules Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost Solve technical and non-technical problems throughout the life of the project Examine and interpret complex data from multiple sources to support sound decision-making. KNOWLEDGE, SKILLS & ABILITIES: PRINCE 2/APM Projects or qualified through experience Process design and delivery with stakeholder teams Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook and PowerPoint) Expert in using Project Management tools, including Microsoft Project 2016 Ability to learn and adopt in-house software such as Salesforce (CRM tool) Good analytical skills. Process Frameworks and Standards Proven experience in business process change and analysis. Align internal and external resources to achieve objectives Understand and interpret complex instructions, proposals, and contract language Why work for us? At HealthTrust Europe we offer core benefits such as: Pension Life assurance Critical illness cover 25 days annual leave, plus Bank Holidays Hybrid working (2 days from home a week) Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days of annual leave Why Work For Us? Whether you are passionate about making a difference in healthcare, looking for a career in healthcare supply chain or simply want to join a leading organisation with fantastic career opportunities, then read more. At HealthTrust Europe, we offer you the opportunity to join a thriving organisation; where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. We offer a diverse range of core and flexible benefits that are designed to give you peace of mind and help you make the most of life both in and outside work. Our core benefits include access to a private pension scheme, life assurance from day one of employment, private healthcare for you with an option to add your family and more. Our flexible benefits package includes private GP, private dental insurance, worldwide travel insurance for you and your family, the chance to buy extra holiday days, interest-free loans to purchase technology for personal use and more. You may have experience in the following: Project Coordinator, Program Manager, Project Leader, Project Supervisor, Project Administrator, Project Officer, Project Controller, Project Facilitator, Project Planner, Project Strategist, Project Consultant, Project Analyst, Project Director, Project Executive, Project Specialist, Project Team Lead, Operations Manager, Implementation Manager, Scrum Master. REF-212464
Mar 26, 2024
Full time
Location: Birmingham Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Role Overview: At HealthTrust Europe (HTE), we are seeking a Project Manager to join our Business Solutions team, where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. As a Project Manager, you will plan, monitor, and manage multiple, diverse medium to large projects of high complexity across multiple teams, departments, service centres and client locations. You will act as a single point of accountability on projects assigned by the Change Board, securing required resources, using PRINCE2/APM project controls and standards, and ensuring on-time completion according to specifications and within budgeted costs. Who are we? Based in Edgbaston, Birmingham, we offer solutions to manage spending effectively and improve performance, working with both public (NHS) and private healthcare providers to optimise the use of products and services to identify cost-saving opportunities. As part of the HCA Healthcare Group, in March 2023, we were named in Ethisphere's World's Most Ethical Companies for the 13th time. DUTIES (included, but not limited to): Actively communicates with HCA Healthcare UK facilities, HCA Healthcare UK Division HQ, HealthTrust Europe (Corporate), or other client stakeholders to manage multiple projects, business owner(s) and team member(s) relationships to accomplish project activities Authors/facilitates strategic documents such as project charters, education and communication plans, and detailed project plans, and presents project updates/presentations to business owners Organise project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan Proactively identify and manage risks, issues, cross-project dependencies, and reports on project/programme status within the published schedule Identify, manage and monitor the completion of deliverables throughout the project lifecycle Mentor colleagues in applying project management controls and use the outlined structure and templates to ensure consistency Facilitates decision-making that is required for progress on the project Authors/facilitates project implementation documentation including, but not limited to implementation toolkits and migration schedules Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost Solve technical and non-technical problems throughout the life of the project Examine and interpret complex data from multiple sources to support sound decision-making. KNOWLEDGE, SKILLS & ABILITIES: PRINCE 2/APM Projects or qualified through experience Process design and delivery with stakeholder teams Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook and PowerPoint) Expert in using Project Management tools, including Microsoft Project 2016 Ability to learn and adopt in-house software such as Salesforce (CRM tool) Good analytical skills. Process Frameworks and Standards Proven experience in business process change and analysis. Align internal and external resources to achieve objectives Understand and interpret complex instructions, proposals, and contract language Why work for us? At HealthTrust Europe we offer core benefits such as: Pension Life assurance Critical illness cover 25 days annual leave, plus Bank Holidays Hybrid working (2 days from home a week) Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days of annual leave Why Work For Us? Whether you are passionate about making a difference in healthcare, looking for a career in healthcare supply chain or simply want to join a leading organisation with fantastic career opportunities, then read more. At HealthTrust Europe, we offer you the opportunity to join a thriving organisation; where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. We offer a diverse range of core and flexible benefits that are designed to give you peace of mind and help you make the most of life both in and outside work. Our core benefits include access to a private pension scheme, life assurance from day one of employment, private healthcare for you with an option to add your family and more. Our flexible benefits package includes private GP, private dental insurance, worldwide travel insurance for you and your family, the chance to buy extra holiday days, interest-free loans to purchase technology for personal use and more. You may have experience in the following: Project Coordinator, Program Manager, Project Leader, Project Supervisor, Project Administrator, Project Officer, Project Controller, Project Facilitator, Project Planner, Project Strategist, Project Consultant, Project Analyst, Project Director, Project Executive, Project Specialist, Project Team Lead, Operations Manager, Implementation Manager, Scrum Master. REF-212464
Customer Services Technology Administrator 12 month initial contract Rate: £17.39/hr Umbrella (inside IR35) Solihull (hybrid working: 3 days per week on site minimum) As a Customer Services Technology Administrator, you will support various Customer Service and Portfolio managers through developing automation processes in Oracle and Salesforce to support the overall customer services management, accounts receivable management and end of lease term efforts. In your first week in this Customer Services Technology Administrator role, you can expect to: Identify and gather requirements from users and stakeholders, supporting with projects Support the workload for the team and become a small project owner for the automated systems Manage Salesforce configuration changes, including flow, fields, page layouts, record types, custom settings, dashboards, and reports Perform user training and create training materials. Help users with support tickets, following through to resolution. Manage and manipulate data using Excel spreadsheets, generating reports and analysing data as required. To apply for this Customer Services Technology Administrator role, your soft skills, expertise and experience should include: Data analysis skills Hands-on administration experience Collaborative attitude with the ability to focus on team projects Good presentation skills to present findings Strong communication and time management skills - ability to liaise with users and enjoy learning new business processes to translate them into technical solutions Salesforce product knowledge & use of Power BI (desirable) Microsoft packages basic skills, intermediate Excel experience An understanding of banking applications to implement best practices for Direct Debits Please reach out to our friendly and welcoming team today to apply and register your interest for this contract hybrid Customer Services Technology Administrator position. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Mar 26, 2024
Full time
Customer Services Technology Administrator 12 month initial contract Rate: £17.39/hr Umbrella (inside IR35) Solihull (hybrid working: 3 days per week on site minimum) As a Customer Services Technology Administrator, you will support various Customer Service and Portfolio managers through developing automation processes in Oracle and Salesforce to support the overall customer services management, accounts receivable management and end of lease term efforts. In your first week in this Customer Services Technology Administrator role, you can expect to: Identify and gather requirements from users and stakeholders, supporting with projects Support the workload for the team and become a small project owner for the automated systems Manage Salesforce configuration changes, including flow, fields, page layouts, record types, custom settings, dashboards, and reports Perform user training and create training materials. Help users with support tickets, following through to resolution. Manage and manipulate data using Excel spreadsheets, generating reports and analysing data as required. To apply for this Customer Services Technology Administrator role, your soft skills, expertise and experience should include: Data analysis skills Hands-on administration experience Collaborative attitude with the ability to focus on team projects Good presentation skills to present findings Strong communication and time management skills - ability to liaise with users and enjoy learning new business processes to translate them into technical solutions Salesforce product knowledge & use of Power BI (desirable) Microsoft packages basic skills, intermediate Excel experience An understanding of banking applications to implement best practices for Direct Debits Please reach out to our friendly and welcoming team today to apply and register your interest for this contract hybrid Customer Services Technology Administrator position. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Salesforce Development Manager 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices.Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the salesforce platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Mar 26, 2024
Full time
Salesforce Development Manager 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices.Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the salesforce platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Salesforce Development Manager 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the (url removed) platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Mar 26, 2024
Full time
Salesforce Development Manager 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the (url removed) platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Mar 26, 2024
Full time
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Salesforce Developer City of London £75,000 Hybrid My Insurance client's IT team is seeking a Developer to join their team and contribute to the development of the Customer Engagement Platform (CEP). ? The role involves designing, developing, testing, and implementing custom solutions in line with business requirements. ? The candidate should have solid Salesforce experience, Salesforce certifications, and knowledge of CRM Analytics. ? They should also have experience with integrations between Salesforce and MuleSoft or other Enterprise systems. ? Additional desirable skills include experience with Financial Services Cloud, HTML, CSS, JavaScript, Apex, LWC, Omnistudio, and mobile development. ? The candidate should be able to work in a fast-paced environment, manage multiple projects simultaneously, and have experience with agile delivery. ? Financial services experience and the ability to communicate effectively at all levels are also important. ? The role Use modern development techniques including where possible AI and other tools Ensure that developments are carried out in accordance with established Company IT procedures and standards & ensuring technical standards are met (code/peer reviews). Provision of 2nd line support to production Salesforce platform and workflows including enhancements and deployments. Working independently and taking ownership of development ensuring the correct business outcome is achieved. Supporting the wider team and technical design support. Qualifications: Salesforce Certification in Platform Dev I & II, System Administrator, Platform Builder. Knowledge / Experience: Essential Solid Salesforce experience with demonstrated track record of success. Experience with CRM Analytics Experience building integrations between Salesforce and MuleSoft, or other Enterprise systems. Experience creating user focused solutions that are designed with long term maintainability and scalability. Solid understanding of administering Salesforce and developing using declarative tools and custom code. Capable of responding to a fast-paced environment and able to work multiple projects simultaneously. Experience managing complex data migration and transformation. Financial services experience. Agile delivery experience. Desirable, but not essential Experience with Financial Services Cloud (FSC) Solid skills in: HTML, CSS, JavaScript, Apex, LWC, Omnistudio. Solid understanding of the implementation and development of custom Communities. Experience with Test Automation methods. Experience in mobile development (iOS or Android). Experience in Salesforce Reporting / Dashboards Salesforce Developer City of London £75,000 Hybrid
Mar 25, 2024
Full time
Salesforce Developer City of London £75,000 Hybrid My Insurance client's IT team is seeking a Developer to join their team and contribute to the development of the Customer Engagement Platform (CEP). ? The role involves designing, developing, testing, and implementing custom solutions in line with business requirements. ? The candidate should have solid Salesforce experience, Salesforce certifications, and knowledge of CRM Analytics. ? They should also have experience with integrations between Salesforce and MuleSoft or other Enterprise systems. ? Additional desirable skills include experience with Financial Services Cloud, HTML, CSS, JavaScript, Apex, LWC, Omnistudio, and mobile development. ? The candidate should be able to work in a fast-paced environment, manage multiple projects simultaneously, and have experience with agile delivery. ? Financial services experience and the ability to communicate effectively at all levels are also important. ? The role Use modern development techniques including where possible AI and other tools Ensure that developments are carried out in accordance with established Company IT procedures and standards & ensuring technical standards are met (code/peer reviews). Provision of 2nd line support to production Salesforce platform and workflows including enhancements and deployments. Working independently and taking ownership of development ensuring the correct business outcome is achieved. Supporting the wider team and technical design support. Qualifications: Salesforce Certification in Platform Dev I & II, System Administrator, Platform Builder. Knowledge / Experience: Essential Solid Salesforce experience with demonstrated track record of success. Experience with CRM Analytics Experience building integrations between Salesforce and MuleSoft, or other Enterprise systems. Experience creating user focused solutions that are designed with long term maintainability and scalability. Solid understanding of administering Salesforce and developing using declarative tools and custom code. Capable of responding to a fast-paced environment and able to work multiple projects simultaneously. Experience managing complex data migration and transformation. Financial services experience. Agile delivery experience. Desirable, but not essential Experience with Financial Services Cloud (FSC) Solid skills in: HTML, CSS, JavaScript, Apex, LWC, Omnistudio. Solid understanding of the implementation and development of custom Communities. Experience with Test Automation methods. Experience in mobile development (iOS or Android). Experience in Salesforce Reporting / Dashboards Salesforce Developer City of London £75,000 Hybrid
Senior Salesforce Administrator Sunderland / Hybrid 57,000 We are currently working with a fantastic business who are recruiting for a Senior Salesforce Administrator who will participate in the ongoing development of the Salesforce environment. The successful candidate will have experience in improving processes and the successful adoption of the Salesforce platform. The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. The Salesforce Administrator will be primarily responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. Senior Salesforce Administrator Skills Excellent project management and organization skills and a positive attitude A demonstrated ability to understand and articulate complex requirements Proven ability to design and implement new requirements and processes gathered from multiple sources, reconcile conflicts, and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, Flows, and other configurations of advanced complexity Strong understanding of Salesforce best practices A history of successfully driving projects to completion Experience in environment and release strategies with the Salesforce platform and its DevOps tooling and metadata structure Senior Salesforce Administrator Accountabilities Serve as an administrator supporting approximately 800+ users Handle all basic administrative functions including user account maintenance and other routine tasks, reports and dashboards creation and management, management of existing solutions, and defect resolution Complete regular internal system audits and prepare for planned Salesforce releases Maintain and document functional and technical processes and procedures Manage Salesforce data feeds and other integrations, provide support the IT teams as needed Collaborate with business leaders, implementation team, and users during ongoing project phases Work with a team to establish suitable processes to support administrative, functional development, and change management activities Work independently with members of the user base to define and document business and functional requirements, including business process diagrams and user stories Work collaboratively with implementation team members to design and develop a solution that will fulfil the user stories Provide declarative administration and the implementation of user stories through configuration of the CRM platform Facilitate system demonstration meetings to showcase the implemented solution Collaborate with Testing and Business Unit teams to test and verify solutions through User Acceptance Testing Assist in End User Training and grow the Salesforce skill set across the organization Work with the existing Solutions Team and wider sections of IT to ensure collaboration and utilise existing SMEs in Product Owners and Systems Analysts when developing business capabilities into the Salesforce platform Additional Qualifications Salesforce Administrator (Required) Salesforce Business Analyst (Highly Desired) Salesforce Platform Developer 1 Builder (Desired) Salesforce Service Cloud Consultant (Highly Desired) Salesforce Field Service Lightning (Highly Desired) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 25, 2024
Full time
Senior Salesforce Administrator Sunderland / Hybrid 57,000 We are currently working with a fantastic business who are recruiting for a Senior Salesforce Administrator who will participate in the ongoing development of the Salesforce environment. The successful candidate will have experience in improving processes and the successful adoption of the Salesforce platform. The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. The Salesforce Administrator will be primarily responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. Senior Salesforce Administrator Skills Excellent project management and organization skills and a positive attitude A demonstrated ability to understand and articulate complex requirements Proven ability to design and implement new requirements and processes gathered from multiple sources, reconcile conflicts, and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, Flows, and other configurations of advanced complexity Strong understanding of Salesforce best practices A history of successfully driving projects to completion Experience in environment and release strategies with the Salesforce platform and its DevOps tooling and metadata structure Senior Salesforce Administrator Accountabilities Serve as an administrator supporting approximately 800+ users Handle all basic administrative functions including user account maintenance and other routine tasks, reports and dashboards creation and management, management of existing solutions, and defect resolution Complete regular internal system audits and prepare for planned Salesforce releases Maintain and document functional and technical processes and procedures Manage Salesforce data feeds and other integrations, provide support the IT teams as needed Collaborate with business leaders, implementation team, and users during ongoing project phases Work with a team to establish suitable processes to support administrative, functional development, and change management activities Work independently with members of the user base to define and document business and functional requirements, including business process diagrams and user stories Work collaboratively with implementation team members to design and develop a solution that will fulfil the user stories Provide declarative administration and the implementation of user stories through configuration of the CRM platform Facilitate system demonstration meetings to showcase the implemented solution Collaborate with Testing and Business Unit teams to test and verify solutions through User Acceptance Testing Assist in End User Training and grow the Salesforce skill set across the organization Work with the existing Solutions Team and wider sections of IT to ensure collaboration and utilise existing SMEs in Product Owners and Systems Analysts when developing business capabilities into the Salesforce platform Additional Qualifications Salesforce Administrator (Required) Salesforce Business Analyst (Highly Desired) Salesforce Platform Developer 1 Builder (Desired) Salesforce Service Cloud Consultant (Highly Desired) Salesforce Field Service Lightning (Highly Desired) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Head of Salesforce Applications. 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices.Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the salesforce platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Mar 25, 2024
Full time
Head of Salesforce Applications. 1 - 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices.Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the salesforce platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Client System Administrator (Inform - Salesforce) Lewes 37 hours per week £37,475 - £41,812 per year Southdown is looking for a positive, skilled client database administrator to be responsible for day-to-day system administration of Inform our existing, Salesforce-based, client database which supports our work creating positive change for vulnerable people. Working within our Digital Solutions Team - alongside another In-Form Administrator - the post holder will provide a responsive helpdesk facility for all In-Form users, set-up new services, action change requests and assist in training staff, as well as support the build and rollout of the new instance of the system. At Southdown we have wide portfolios that often sit outside the standard job function; it's a great opportunity to develop additional skills and work with a wide range of colleagues. There are opportunities to work across the business and be involved with the Automations and Data working groups, and support us to develop partnerships with colleagues across Sussex to enable better data sharing. Over the longer-term we'll be seeking input from the post-holder to support the procurement, build and roll out of a new Digital Client Care System for our Learning Disability Services. Southdown offers a competitive salary, pension, employee assistance (EAP) and healthcare package plus a range of other benefits, including qualification to apply for a Blue Light Card and the Cycle to Work Scheme. Southdown is a psychologically informed organisation where the well-being and happiness of our employees matter. We're committed to creating a positive and compassionate work environment where employees feel valued, respected and inspired to do their best. In addition, we're a family-friendly employer that recognises the importance of a work-life balance. If you share our values and want to work for an organisation that helps change lives for the better, we want to hear from you We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application Closing date: 7th April 2024 Interviews will be held: 19th April 2024
Mar 25, 2024
Full time
Client System Administrator (Inform - Salesforce) Lewes 37 hours per week £37,475 - £41,812 per year Southdown is looking for a positive, skilled client database administrator to be responsible for day-to-day system administration of Inform our existing, Salesforce-based, client database which supports our work creating positive change for vulnerable people. Working within our Digital Solutions Team - alongside another In-Form Administrator - the post holder will provide a responsive helpdesk facility for all In-Form users, set-up new services, action change requests and assist in training staff, as well as support the build and rollout of the new instance of the system. At Southdown we have wide portfolios that often sit outside the standard job function; it's a great opportunity to develop additional skills and work with a wide range of colleagues. There are opportunities to work across the business and be involved with the Automations and Data working groups, and support us to develop partnerships with colleagues across Sussex to enable better data sharing. Over the longer-term we'll be seeking input from the post-holder to support the procurement, build and roll out of a new Digital Client Care System for our Learning Disability Services. Southdown offers a competitive salary, pension, employee assistance (EAP) and healthcare package plus a range of other benefits, including qualification to apply for a Blue Light Card and the Cycle to Work Scheme. Southdown is a psychologically informed organisation where the well-being and happiness of our employees matter. We're committed to creating a positive and compassionate work environment where employees feel valued, respected and inspired to do their best. In addition, we're a family-friendly employer that recognises the importance of a work-life balance. If you share our values and want to work for an organisation that helps change lives for the better, we want to hear from you We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application Closing date: 7th April 2024 Interviews will be held: 19th April 2024
Salesforce Technical Lead FTSE 100 business Be the technical owner of the Salesforce platform (CRM, Marketing Cloud & Field Services) for the business Build a team of Salesforce specialists Help take the company on the journey to get the most out of the platform As the Customer Platform Technical Lead you will own and drive forward the development, implementation, and optimisation of the Customer platform (Salesforce CRM, Marketing Cloud and Field Service).The ideal candidate for this role will be someone who has a wealth of technical expertise within the Salesforce remit, is a strategic thinker, has excellent leadership qualities and is capable at working with both technical and non-technical stakeholders. They'll need you in the office 3 days per week to help grow & manage your team. What you'll be doing in the role Be the go to person for technical expertise in Salesforce. Collaborate with key stake holders and business owners to formulate a strategic roadmap for Salesforce, in order to meet organisational goals. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with stakeholders to define the benefits case and owners in support of investment activity. Drive business process improvement and automation, and be able to design and implement efficient workflows that leverage the platforms capabilities. Vendor Relationship Management - Platform vendor relationship management and performance tracking. Responsible for ensuring the contracts with vendors provide best value. Governance policy implementation for the platform. Ensuring they meet compliance and regulatory standards. Oversee the technical design, development, deployment, and maintenance of the customer platform. Ensure the platform is robust, scalable, and performs optimally. What experience you'll need to apply Extensive Salesforce experience in development, leadership and platform maintenance and improvement. Must hold at least 2 of the following certifications, Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Must be able to showcase experience of successful delivery of large programmes across multiple Salesforce clouds and products. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experience with vendor management and dealing with 3rd party suppliers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. What you'll get in return for your experience An annual bonus so you can share in the company's success A competive base salary of £75K - £85K + bonus + benefits 25 days paid holiday Pension - based on how much you save, we'll contribute 1% more Flexible working opportunities Other benefits include, ShareSave, Bike to Work, Charity Match, amazing discounts and more! What's next? Please get in touch with Alex with an up to date CV today. Don't hesitate to call / email to discuss the finer details.
Mar 25, 2024
Full time
Salesforce Technical Lead FTSE 100 business Be the technical owner of the Salesforce platform (CRM, Marketing Cloud & Field Services) for the business Build a team of Salesforce specialists Help take the company on the journey to get the most out of the platform As the Customer Platform Technical Lead you will own and drive forward the development, implementation, and optimisation of the Customer platform (Salesforce CRM, Marketing Cloud and Field Service).The ideal candidate for this role will be someone who has a wealth of technical expertise within the Salesforce remit, is a strategic thinker, has excellent leadership qualities and is capable at working with both technical and non-technical stakeholders. They'll need you in the office 3 days per week to help grow & manage your team. What you'll be doing in the role Be the go to person for technical expertise in Salesforce. Collaborate with key stake holders and business owners to formulate a strategic roadmap for Salesforce, in order to meet organisational goals. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with stakeholders to define the benefits case and owners in support of investment activity. Drive business process improvement and automation, and be able to design and implement efficient workflows that leverage the platforms capabilities. Vendor Relationship Management - Platform vendor relationship management and performance tracking. Responsible for ensuring the contracts with vendors provide best value. Governance policy implementation for the platform. Ensuring they meet compliance and regulatory standards. Oversee the technical design, development, deployment, and maintenance of the customer platform. Ensure the platform is robust, scalable, and performs optimally. What experience you'll need to apply Extensive Salesforce experience in development, leadership and platform maintenance and improvement. Must hold at least 2 of the following certifications, Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Must be able to showcase experience of successful delivery of large programmes across multiple Salesforce clouds and products. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experience with vendor management and dealing with 3rd party suppliers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. What you'll get in return for your experience An annual bonus so you can share in the company's success A competive base salary of £75K - £85K + bonus + benefits 25 days paid holiday Pension - based on how much you save, we'll contribute 1% more Flexible working opportunities Other benefits include, ShareSave, Bike to Work, Charity Match, amazing discounts and more! What's next? Please get in touch with Alex with an up to date CV today. Don't hesitate to call / email to discuss the finer details.