An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
Apr 18, 2024
Full time
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
In Technology Group Limited
Gateshead, Tyne And Wear
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 18, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
JOB DESCRIPTION The successful candidate will perform a mixture of operational and development activities supporting Next's Retail Estate About the Team Working in a team of 5, you will be supporting both our head office and multi-site IT estate that in turn service our 700+ retail stores. About the Role In this role, you will work with a variety of on-premise technologies that are used to ensure our retail stores and their wider business functions operate correctly and optimally. You'll get involved with the estate-wide deployment of our in-house developed retail software, provide third-line infrastructure support to our retail systems and deliver IT and business driven projects. As Next IT continues its journey into Cloud and hybrid solutions, you will progressively assist future activities that look to understand and utilise the Microsoft Azure cloud. Operational activities include proactive system monitoring, incident management and resolution, change/problem/request management, disaster recovery, capacity management and software deployments. Development activities include delivery of new infrastructure platforms and solutions that meet Next's business and security requirements. You will use a combination of physical, virtualised and cloud platforms to design, build and deploy infrastructure and supporting systems. Maintain all documentation for our systems ensuring they are up to date, incorporating standard processes, maintenance and DR. There are flexible working options available with this role, including home working Essential Criteria Experience of supporting a multi-site enterprise IT environment and providing third line support of servers, workstations and peripherals. A track record in developing, implementing and maintaining a resilient Windows Server infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP. Windows Failover Clustering experience. PowerShell scripting knowledge and scripted automation experience. Internet Information Services (IIS). SQL Server O/S build, software deployment and security patching using Microsoft SCCM Proactive system monitoring using Microsoft SCOM. Experience of managing Android based devices using MDM software. Experience of developing and supporting Microsoft Hyper-V clusters. Experience of IT change management and configuration management processes. A strong technical background Talent for solving problems Ability to plan and prioritise a busy workload Desirable Criteria Industry recognised qualifications such as MCP, MCSE. Experience of Microsoft Azure cloud technologies. Experience of SureMDM Mobile Device Management. Cisco Meraki Cloud Networking experience. HP/Dell Server Hardware Experience. Experience of IT estates in a retail environment. An understanding of Agile software development methodologies. Project management & planning principles. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Apr 18, 2024
Full time
JOB DESCRIPTION The successful candidate will perform a mixture of operational and development activities supporting Next's Retail Estate About the Team Working in a team of 5, you will be supporting both our head office and multi-site IT estate that in turn service our 700+ retail stores. About the Role In this role, you will work with a variety of on-premise technologies that are used to ensure our retail stores and their wider business functions operate correctly and optimally. You'll get involved with the estate-wide deployment of our in-house developed retail software, provide third-line infrastructure support to our retail systems and deliver IT and business driven projects. As Next IT continues its journey into Cloud and hybrid solutions, you will progressively assist future activities that look to understand and utilise the Microsoft Azure cloud. Operational activities include proactive system monitoring, incident management and resolution, change/problem/request management, disaster recovery, capacity management and software deployments. Development activities include delivery of new infrastructure platforms and solutions that meet Next's business and security requirements. You will use a combination of physical, virtualised and cloud platforms to design, build and deploy infrastructure and supporting systems. Maintain all documentation for our systems ensuring they are up to date, incorporating standard processes, maintenance and DR. There are flexible working options available with this role, including home working Essential Criteria Experience of supporting a multi-site enterprise IT environment and providing third line support of servers, workstations and peripherals. A track record in developing, implementing and maintaining a resilient Windows Server infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP. Windows Failover Clustering experience. PowerShell scripting knowledge and scripted automation experience. Internet Information Services (IIS). SQL Server O/S build, software deployment and security patching using Microsoft SCCM Proactive system monitoring using Microsoft SCOM. Experience of managing Android based devices using MDM software. Experience of developing and supporting Microsoft Hyper-V clusters. Experience of IT change management and configuration management processes. A strong technical background Talent for solving problems Ability to plan and prioritise a busy workload Desirable Criteria Industry recognised qualifications such as MCP, MCSE. Experience of Microsoft Azure cloud technologies. Experience of SureMDM Mobile Device Management. Cisco Meraki Cloud Networking experience. HP/Dell Server Hardware Experience. Experience of IT estates in a retail environment. An understanding of Agile software development methodologies. Project management & planning principles. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
IT Technician (Field-Based) Delighted to be supporting our client, a reputable firm with over 25 years of experience providing specialised IT support services tailored for the education sector. Due to the expansion of services and internal advancements, has opened an exciting opening for a proactive and experience IT Technician to join their dynamic team. The ideal candidate should possess a minimum of 12 months' experience in a similar role, with a solid background in onsite support and technical issue resolution. This role involves field-based support for schools in the Leeds area and is available as either a permanent Full Time or permanent Term Time Only position (pro rata). Essential requirements for this role include a full driving license, access to your own vehicle, and a satisfactory DBS check. As an IT Technician, you will play a pivotal role in providing support via the help desk, conducting onsite visits to tackle technical issues, and fostering strong relationships with school staff to ensure their IT needs are efficiently met through both the help desk and independent onsite visits, with support from the team as needed. Flexibility between home and onsite work is necessary. In this role, you will serve as the subject matter expert, offering assistance, support, and building trusted relationships while enhancing your expertise in installing and maintaining all components of a school computer network. The ideal candidate will bring: Enthusiasm for IT support, innovative problem-solving skills, and relevant field experience. Excellent communication skills and the ability to work autonomously. Effective prioritization and strong problem-solving abilities. A willingness to learn and develop skills. Proficiency in key technical areas such as Windows Operating Systems, Window Server OS, OS & Software deployment, MS Office, Office 365, Google Workspace, Basic Networking, WIFI, interactive panels, filtering, VOIP, fault finding, and mobile devices. Our client is dedicated to offering continuous learning opportunities, including access to resources like Google University and personalised training sessions. Regular skills assessments and development plans are provided to enhance your expertise. Motivated and skilled team members can look to opportunities for advancement within the company or department, with excellent progression paths into 2nd & 3rd Line IT Support roles. You will be joining a team where you can contribute to the ongoing success of IT support services. Salary: £25,000+ DOE Flexible working hours over 40 hours per week (Monday to Friday, no weekends). Pension scheme Employee discount On-site parking Paid Mileage Work Location: Primarily on the road in the Leeds area, with the office based in BD21. For further details about this role, apply now or contact Sally at Headway Recruitment.
Apr 18, 2024
Full time
IT Technician (Field-Based) Delighted to be supporting our client, a reputable firm with over 25 years of experience providing specialised IT support services tailored for the education sector. Due to the expansion of services and internal advancements, has opened an exciting opening for a proactive and experience IT Technician to join their dynamic team. The ideal candidate should possess a minimum of 12 months' experience in a similar role, with a solid background in onsite support and technical issue resolution. This role involves field-based support for schools in the Leeds area and is available as either a permanent Full Time or permanent Term Time Only position (pro rata). Essential requirements for this role include a full driving license, access to your own vehicle, and a satisfactory DBS check. As an IT Technician, you will play a pivotal role in providing support via the help desk, conducting onsite visits to tackle technical issues, and fostering strong relationships with school staff to ensure their IT needs are efficiently met through both the help desk and independent onsite visits, with support from the team as needed. Flexibility between home and onsite work is necessary. In this role, you will serve as the subject matter expert, offering assistance, support, and building trusted relationships while enhancing your expertise in installing and maintaining all components of a school computer network. The ideal candidate will bring: Enthusiasm for IT support, innovative problem-solving skills, and relevant field experience. Excellent communication skills and the ability to work autonomously. Effective prioritization and strong problem-solving abilities. A willingness to learn and develop skills. Proficiency in key technical areas such as Windows Operating Systems, Window Server OS, OS & Software deployment, MS Office, Office 365, Google Workspace, Basic Networking, WIFI, interactive panels, filtering, VOIP, fault finding, and mobile devices. Our client is dedicated to offering continuous learning opportunities, including access to resources like Google University and personalised training sessions. Regular skills assessments and development plans are provided to enhance your expertise. Motivated and skilled team members can look to opportunities for advancement within the company or department, with excellent progression paths into 2nd & 3rd Line IT Support roles. You will be joining a team where you can contribute to the ongoing success of IT support services. Salary: £25,000+ DOE Flexible working hours over 40 hours per week (Monday to Friday, no weekends). Pension scheme Employee discount On-site parking Paid Mileage Work Location: Primarily on the road in the Leeds area, with the office based in BD21. For further details about this role, apply now or contact Sally at Headway Recruitment.
The Reporting and Data Analytics Lead will be ultimately responsible for developing and implementing a complete reporting framework that supports the governance structure, organisation and delivery model. They will ensure reporting utilises appropriate reporting software applications and supporting infrastructure. They will also establish a Business Intelligence and Data Analytics team that will ensure SZC utilises latest software, applications and tools to facilitate productivity improvements through the development of tools/applications, automation of processes, automated analytics and ensuring the wider distribution and ease of access to management information. The candidate must also have a demonstrable experience/ track record of managing and leading on Reporting within a Mega Project environment. They must have experience of both Project and Business requirements for Reporting which will ensure that they are able to demonstrate and provide examples of what exceptional reporting looks like. They will have significant knowledge of the Project Controls functions and their purpose to be able to develop exemplar reports without a reliance on the functional leads within Project Controls. This knowledge and their previous experience on major programmes and projects will enable them to assure and edit reporting narrative, so that reports all have a consistent style, and the narrative answers the 'So What?' question for Managers and Leadership. They will be able to demonstrate previous experience of writing narrative for multiple levels in a Programme, Project or Business from Delivery Teams and Functions through to Boards and Investors. They will have experience of working with Executive Leadership Teams and will be comfortable to run month end Performance Reviews with the support of the Head of Programme Controls. They will be a people leader with experience of recruitment, supporting their team with continued professional development and using their leadership skills to build and maintain a high-performing team. Principal Accountabilities Strategic leadership and line management of the Reporting and Data Analytics Function Establishment of a Performance Reporting Framework and embedment within the team Establishment of a Data Analytics and Business Intelligence Framework Build and maintain a high performing team with direct line management and functional management of resources deployed into the delivery teams. Accountable for the on-time production and quality of all month end Performance Reports Ensure is viewed by the Construction Industry as an exemplar in Reporting Data Analytics through knowledge sharing, networking and delivering presentations to the sector. Management of stakeholders across from Board to Delivery Responsible for 8 to 10 Direct Reports (at peak) and up to 15 functionally. Knowledge, Skills, Qualifications, Experience Essential All items detailed above in the Job Purpose and accountabilities section. Degree or equivalent qualification in business analysis, accounting, finance, construction, engineering or project management, or related technical field. A track record of implementing reporting solutions on Cloud platforms and developing reporting products for multiple stakeholders on large and complex infrastructure projects. Expert user of a range of reporting and analytics software and project controls systems particularly Power BI. Demonstrable experience of successfully managing a team in a matrix structure on a mega project. Extensive experience with increasing responsibility showing an ability to manage stakeholders from Board to Delivery level. Deliverables focused and an accomplished problem solver, rising to meet any challenge. Exceptional interpersonal and communication skills Desirable Experience of working within any of the Project Controls Functions of: cost control, estimating, scheduling, change management and risk management Active membership of AACE, PMI, APM or similar association with association certifications. Detailed understanding of earned value analysis. Understanding of various contract types, in particular the NEC suite and FIDIC. Professionally qualified with chartered or equivalent status Experience in the Nuclear sector. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 18, 2024
Contractor
The Reporting and Data Analytics Lead will be ultimately responsible for developing and implementing a complete reporting framework that supports the governance structure, organisation and delivery model. They will ensure reporting utilises appropriate reporting software applications and supporting infrastructure. They will also establish a Business Intelligence and Data Analytics team that will ensure SZC utilises latest software, applications and tools to facilitate productivity improvements through the development of tools/applications, automation of processes, automated analytics and ensuring the wider distribution and ease of access to management information. The candidate must also have a demonstrable experience/ track record of managing and leading on Reporting within a Mega Project environment. They must have experience of both Project and Business requirements for Reporting which will ensure that they are able to demonstrate and provide examples of what exceptional reporting looks like. They will have significant knowledge of the Project Controls functions and their purpose to be able to develop exemplar reports without a reliance on the functional leads within Project Controls. This knowledge and their previous experience on major programmes and projects will enable them to assure and edit reporting narrative, so that reports all have a consistent style, and the narrative answers the 'So What?' question for Managers and Leadership. They will be able to demonstrate previous experience of writing narrative for multiple levels in a Programme, Project or Business from Delivery Teams and Functions through to Boards and Investors. They will have experience of working with Executive Leadership Teams and will be comfortable to run month end Performance Reviews with the support of the Head of Programme Controls. They will be a people leader with experience of recruitment, supporting their team with continued professional development and using their leadership skills to build and maintain a high-performing team. Principal Accountabilities Strategic leadership and line management of the Reporting and Data Analytics Function Establishment of a Performance Reporting Framework and embedment within the team Establishment of a Data Analytics and Business Intelligence Framework Build and maintain a high performing team with direct line management and functional management of resources deployed into the delivery teams. Accountable for the on-time production and quality of all month end Performance Reports Ensure is viewed by the Construction Industry as an exemplar in Reporting Data Analytics through knowledge sharing, networking and delivering presentations to the sector. Management of stakeholders across from Board to Delivery Responsible for 8 to 10 Direct Reports (at peak) and up to 15 functionally. Knowledge, Skills, Qualifications, Experience Essential All items detailed above in the Job Purpose and accountabilities section. Degree or equivalent qualification in business analysis, accounting, finance, construction, engineering or project management, or related technical field. A track record of implementing reporting solutions on Cloud platforms and developing reporting products for multiple stakeholders on large and complex infrastructure projects. Expert user of a range of reporting and analytics software and project controls systems particularly Power BI. Demonstrable experience of successfully managing a team in a matrix structure on a mega project. Extensive experience with increasing responsibility showing an ability to manage stakeholders from Board to Delivery level. Deliverables focused and an accomplished problem solver, rising to meet any challenge. Exceptional interpersonal and communication skills Desirable Experience of working within any of the Project Controls Functions of: cost control, estimating, scheduling, change management and risk management Active membership of AACE, PMI, APM or similar association with association certifications. Detailed understanding of earned value analysis. Understanding of various contract types, in particular the NEC suite and FIDIC. Professionally qualified with chartered or equivalent status Experience in the Nuclear sector. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 17, 2024
Full time
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Your new company A well known software company within Glasgow. They are once again expanding their busy team due to a new growth period, due to their track record of going above and beyond for their clients. They are seeking a self motivated individual with ambitions to grow and develop their career along with the business. Your new role As a principal developer, you will be responsible for leading a team of developers and report directly to the Head of Software Engineering. You will provide technical guidance to your team, whilst also producing clean and maintainable code and leading by example through setting the example of best practice. You will also be coaching, developing and mentoring your team to drive and widen the capability of your wider function, as well as dealing with stakeholders both internal and external. As such, you will deal with both technical and non-technical staff and engage with client staff to give updates and assess capability, delivery and align expecatations with their requirements. What you'll need to succeed The successful candidate will have experience of the following; Previous experience in consultancy or business development would be advantageous but not essential. Comfortable presenting ideas to clients. Proficient in translating product and business requirements into technical solutions. Forward-thinking and proactive mindset. Technical Expertise: Extensive experience with public cloud technologies, cloud hosting, containers, and networking design patterns, primarily usingMicrosoft Azure. Proficient in .NET/C# development. Strong understanding of building and integrating with APIs. Optional but desirable understanding of DXP solutions (e.g., Umbraco, Sitecore, Optimizely). Project Planning and Documentation: Familiarity with considerations for planning a project's technical roadmap to align with organisational goals and growth. Skilled at capturing and documenting non-functional requirements throughout project delivery. Solution Architecture: Experienced in designing solutions and application architecture to meet project needs and future vision. Team Support and Troubleshooting: Able to support teams by analysing issues from a high-level perspective and prioritising/delegating technical approaches for resolution. Proficient in planning and hosting technical workshops, engaging with project stakeholders, and collaborating with third parties. What you'll get in return - Salary £70,000-£80,000- Hybrid Working; 2 days per week in office- Career Development; the company have a track record of helping upskill and help you reach your potential- 34 days holiday (Increasing with each year of service up to 5 days)- 10% pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 17, 2024
Full time
Your new company A well known software company within Glasgow. They are once again expanding their busy team due to a new growth period, due to their track record of going above and beyond for their clients. They are seeking a self motivated individual with ambitions to grow and develop their career along with the business. Your new role As a principal developer, you will be responsible for leading a team of developers and report directly to the Head of Software Engineering. You will provide technical guidance to your team, whilst also producing clean and maintainable code and leading by example through setting the example of best practice. You will also be coaching, developing and mentoring your team to drive and widen the capability of your wider function, as well as dealing with stakeholders both internal and external. As such, you will deal with both technical and non-technical staff and engage with client staff to give updates and assess capability, delivery and align expecatations with their requirements. What you'll need to succeed The successful candidate will have experience of the following; Previous experience in consultancy or business development would be advantageous but not essential. Comfortable presenting ideas to clients. Proficient in translating product and business requirements into technical solutions. Forward-thinking and proactive mindset. Technical Expertise: Extensive experience with public cloud technologies, cloud hosting, containers, and networking design patterns, primarily usingMicrosoft Azure. Proficient in .NET/C# development. Strong understanding of building and integrating with APIs. Optional but desirable understanding of DXP solutions (e.g., Umbraco, Sitecore, Optimizely). Project Planning and Documentation: Familiarity with considerations for planning a project's technical roadmap to align with organisational goals and growth. Skilled at capturing and documenting non-functional requirements throughout project delivery. Solution Architecture: Experienced in designing solutions and application architecture to meet project needs and future vision. Team Support and Troubleshooting: Able to support teams by analysing issues from a high-level perspective and prioritising/delegating technical approaches for resolution. Proficient in planning and hosting technical workshops, engaging with project stakeholders, and collaborating with third parties. What you'll get in return - Salary £70,000-£80,000- Hybrid Working; 2 days per week in office- Career Development; the company have a track record of helping upskill and help you reach your potential- 34 days holiday (Increasing with each year of service up to 5 days)- 10% pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
3rd Line IT Support Technician Gateshead (Newcastle) 30,000 - 45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
3rd Line IT Support Technician Gateshead (Newcastle) 30,000 - 45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Your new company A well known software company within Glasgow. They are once again expanding their busy team due to a new growth period, due to their track record of going above and beyond for their clients. They are seeking a self motivated individual with ambitions to grow and develop their career along with the business. Your new role As a principal developer, you will be responsible for leading a team of developers and report directly to the Head of Software Engineering. You will provide technical guidance to your team, whilst also producing clean and maintainable code and leading by example through setting the example of best practice. You will also be coaching, developing and mentoring your team to drive and widen the capability of your wider function, as well as dealing with stakeholders both internal and external. As such, you will deal with both technical and non-technical staff and engage with client staff to give updates and assess capability, delivery and align expecatations with their requirements. What you'll need to succeed The successful candidate will have experience of the following; Previous experience in consultancy or business development would be advantageous but not essential. Comfortable presenting ideas to clients. Proficient in translating product and business requirements into technical solutions. Forward-thinking and proactive mindset. Technical Expertise: Extensive experience with public cloud technologies, cloud hosting, containers, and networking design patterns, primarily using Microsoft Azure. Proficient in .NET/C# development. Strong understanding of building and integrating with APIs. Optional but desirable understanding of DXP solutions (e.g., Umbraco, Sitecore, Optimizely). Project Planning and Documentation: Familiarity with considerations for planning a project's technical roadmap to align with organisational goals and growth. Skilled at capturing and documenting non-functional requirements throughout project delivery. Solution Architecture: Experienced in designing solutions and application architecture to meet project needs and future vision. Team Support and Troubleshooting: Able to support teams by analysing issues from a high-level perspective and prioritising/delegating technical approaches for resolution. Proficient in planning and hosting technical workshops, engaging with project stakeholders, and collaborating with third parties. What you'll get in return - Salary 70,000- 80,000 - Hybrid Working; 2 days per week in office - Career Development; the company have a track record of helping upskill and help you reach your potential - 34 days holiday (Increasing with each year of service up to 5 days) - 10% pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 17, 2024
Full time
Your new company A well known software company within Glasgow. They are once again expanding their busy team due to a new growth period, due to their track record of going above and beyond for their clients. They are seeking a self motivated individual with ambitions to grow and develop their career along with the business. Your new role As a principal developer, you will be responsible for leading a team of developers and report directly to the Head of Software Engineering. You will provide technical guidance to your team, whilst also producing clean and maintainable code and leading by example through setting the example of best practice. You will also be coaching, developing and mentoring your team to drive and widen the capability of your wider function, as well as dealing with stakeholders both internal and external. As such, you will deal with both technical and non-technical staff and engage with client staff to give updates and assess capability, delivery and align expecatations with their requirements. What you'll need to succeed The successful candidate will have experience of the following; Previous experience in consultancy or business development would be advantageous but not essential. Comfortable presenting ideas to clients. Proficient in translating product and business requirements into technical solutions. Forward-thinking and proactive mindset. Technical Expertise: Extensive experience with public cloud technologies, cloud hosting, containers, and networking design patterns, primarily using Microsoft Azure. Proficient in .NET/C# development. Strong understanding of building and integrating with APIs. Optional but desirable understanding of DXP solutions (e.g., Umbraco, Sitecore, Optimizely). Project Planning and Documentation: Familiarity with considerations for planning a project's technical roadmap to align with organisational goals and growth. Skilled at capturing and documenting non-functional requirements throughout project delivery. Solution Architecture: Experienced in designing solutions and application architecture to meet project needs and future vision. Team Support and Troubleshooting: Able to support teams by analysing issues from a high-level perspective and prioritising/delegating technical approaches for resolution. Proficient in planning and hosting technical workshops, engaging with project stakeholders, and collaborating with third parties. What you'll get in return - Salary 70,000- 80,000 - Hybrid Working; 2 days per week in office - Career Development; the company have a track record of helping upskill and help you reach your potential - 34 days holiday (Increasing with each year of service up to 5 days) - 10% pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A well known software company within Glasgow. They are once again expanding their busy team due to a new growth period, due to their track record of going above and beyond for their clients. They are seeking a self motivated individual with ambitions to grow and develop their career along with the business. Your new role As a principal developer, you will be responsible for leading a team of developers and report directly to the Head of Software Engineering. You will provide technical guidance to your team, whilst also producing clean and maintainable code and leading by example through setting the example of best practice. You will also be coaching, developing and mentoring your team to drive and widen the capability of your wider function, as well as dealing with stakeholders both internal and external. As such, you will deal with both technical and non-technical staff and engage with client staff to give updates and assess capability, delivery and align expecatations with their requirements. What you'll need to succeed The successful candidate will have experience of the following; Previous experience in consultancy or business development would be advantageous but not essential. Comfortable presenting ideas to clients. Proficient in translating product and business requirements into technical solutions. Forward-thinking and proactive mindset. Technical Expertise: Extensive experience with public cloud technologies, cloud hosting, containers, and networking design patterns, primarily using Microsoft Azure. Proficient in .NET/C# development. Strong understanding of building and integrating with APIs. Optional but desirable understanding of DXP solutions (eg, Umbraco, Sitecore, Optimizely). Project Planning and Documentation: Familiarity with considerations for planning a project's technical roadmap to align with organisational goals and growth. Skilled at capturing and documenting non-functional requirements throughout project delivery. Solution Architecture: Experienced in designing solutions and application architecture to meet project needs and future vision. Team Support and Troubleshooting: Able to support teams by analysing issues from a high-level perspective and prioritising/delegating technical approaches for resolution. Proficient in planning and hosting technical workshops, engaging with project stakeholders, and collaborating with third parties. What you'll get in return - Salary £70,000-£80,000 - Hybrid Working; 2 days per week in office - Career Development; the company have a track record of helping upskill and help you reach your potential - 34 days holiday (Increasing with each year of service up to 5 days) - 10% pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 17, 2024
Full time
Your new company A well known software company within Glasgow. They are once again expanding their busy team due to a new growth period, due to their track record of going above and beyond for their clients. They are seeking a self motivated individual with ambitions to grow and develop their career along with the business. Your new role As a principal developer, you will be responsible for leading a team of developers and report directly to the Head of Software Engineering. You will provide technical guidance to your team, whilst also producing clean and maintainable code and leading by example through setting the example of best practice. You will also be coaching, developing and mentoring your team to drive and widen the capability of your wider function, as well as dealing with stakeholders both internal and external. As such, you will deal with both technical and non-technical staff and engage with client staff to give updates and assess capability, delivery and align expecatations with their requirements. What you'll need to succeed The successful candidate will have experience of the following; Previous experience in consultancy or business development would be advantageous but not essential. Comfortable presenting ideas to clients. Proficient in translating product and business requirements into technical solutions. Forward-thinking and proactive mindset. Technical Expertise: Extensive experience with public cloud technologies, cloud hosting, containers, and networking design patterns, primarily using Microsoft Azure. Proficient in .NET/C# development. Strong understanding of building and integrating with APIs. Optional but desirable understanding of DXP solutions (eg, Umbraco, Sitecore, Optimizely). Project Planning and Documentation: Familiarity with considerations for planning a project's technical roadmap to align with organisational goals and growth. Skilled at capturing and documenting non-functional requirements throughout project delivery. Solution Architecture: Experienced in designing solutions and application architecture to meet project needs and future vision. Team Support and Troubleshooting: Able to support teams by analysing issues from a high-level perspective and prioritising/delegating technical approaches for resolution. Proficient in planning and hosting technical workshops, engaging with project stakeholders, and collaborating with third parties. What you'll get in return - Salary £70,000-£80,000 - Hybrid Working; 2 days per week in office - Career Development; the company have a track record of helping upskill and help you reach your potential - 34 days holiday (Increasing with each year of service up to 5 days) - 10% pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Manager - Tewkesbury / work from home hybrid 60,000 - 70,000 + bonus + healthcare + 10% matched pension This is an excellent opportunity for a Head of IT / IT Manager / IT Infrastructure Manager to join a rapidly growing Cyber Security business in Tewkesbury. It would suit someone with a broad technical background who has moved into a technical leadership role, who is keen to work in a varied role in a highly technical environment. The role will have the following responsibilities: Providing technical leadership to the internal IT / infrastructure team Be the point of escalation for technical issues Lead the delivery of technical projects Define the strategy for the direction and growth of the IT department Keep on top of new technologies relevant to the business The ideal candidate would have the following background / skills (not all are essential!): Linux Windows Networking Virtualisation software Azure AD / Active Directory / InTune / O365 Experience working in a highly regulated environment Work with a focus on security - government / cyber / defence etc. Some of the benefits you can expect with the IT Manager role include: Annual bonus Private healthcare Pension scheme (up to 10% matched) Early Friday finish and potential for 9 day fortnight A company who take career development and progression seriously Based in Tewkesbury, the role is easily commutable from Cheltenham, Gloucester, Worcester & Stroud, plus they have a number of people commuting in from Bristol. The office is based just off the M5 and there is free parking on-site. The company operate a hybrid working environment, with 3 days in the office and 2 days work from home. You will need to undergo DV clearance for this poisition (this can be done while in the role).
Apr 16, 2024
Full time
IT Manager - Tewkesbury / work from home hybrid 60,000 - 70,000 + bonus + healthcare + 10% matched pension This is an excellent opportunity for a Head of IT / IT Manager / IT Infrastructure Manager to join a rapidly growing Cyber Security business in Tewkesbury. It would suit someone with a broad technical background who has moved into a technical leadership role, who is keen to work in a varied role in a highly technical environment. The role will have the following responsibilities: Providing technical leadership to the internal IT / infrastructure team Be the point of escalation for technical issues Lead the delivery of technical projects Define the strategy for the direction and growth of the IT department Keep on top of new technologies relevant to the business The ideal candidate would have the following background / skills (not all are essential!): Linux Windows Networking Virtualisation software Azure AD / Active Directory / InTune / O365 Experience working in a highly regulated environment Work with a focus on security - government / cyber / defence etc. Some of the benefits you can expect with the IT Manager role include: Annual bonus Private healthcare Pension scheme (up to 10% matched) Early Friday finish and potential for 9 day fortnight A company who take career development and progression seriously Based in Tewkesbury, the role is easily commutable from Cheltenham, Gloucester, Worcester & Stroud, plus they have a number of people commuting in from Bristol. The office is based just off the M5 and there is free parking on-site. The company operate a hybrid working environment, with 3 days in the office and 2 days work from home. You will need to undergo DV clearance for this poisition (this can be done while in the role).
We are on the lookout for an IT Infrastructure Project Engineer on behalf of our client, a frontrunner in the provision of IT services, support, and solutions, headquartered in Nottingham. Our client prides themselves on their commitment to the Education sector, consistently placing customer needs at the forefront of their operations. They are known for their innovative approach and collaborative spirit, underpinned by solid values and strategic alliances with leading vendors such as Dell, HP Aruba, Lenovo, and Microsoft, to furnish top-tier IT solutions. Salary: £40,000 per annum (inclusive of £5,000 Car Allowance) Location: Nottingham, with travel across the UK to client sites Additional Requirements: Enhanced DBS Check Necessary The successful applicant will play an integral role in our team, embarking on a career filled with opportunities and enhanced by a comprehensive benefits package, including: Contributory Pension Scheme 25 days of annual leave plus public holidays, with an additional 2 days off during the Christmas period Flexible Working Hours: Monday to Friday, with the option to work remotely for 2 days a week Key Responsibilities: Technical Project Leadership: Spearhead a variety of IT infrastructure projects, overseeing all phases from design to deployment, guaranteeing excellence in delivery. Client Engagement: Initiate project kickoff meetings, draft comprehensive design documents, and ensure thorough customer handover and knowledge sharing. Infrastructure Oversight: Manage the configuration, migration, and testing of technologies encompassing cloud solutions, servers, network infrastructure, and security systems. Collaboration: Liaise with Project Managers, external vendors, and suppliers to achieve project milestones within set timelines. Support and Escalation: Provide occasional third-tier support and serve as a critical escalation point to ensure uninterrupted service for clients. Desired Skills and Experience: Demonstrable track record in deploying IT infrastructure projects, with a preference for those experienced in the educational domain. Proficiency in the Windows Server environment, Azure, Office 365/Microsoft 365, virtualisation platforms, and system management tools. Knowledge of networking, Wi-Fi technologies, and firewall/web filtering devices. Exceptional communication abilities and client engagement experience. Industry certifications from Microsoft (e.g., MCSA, MCSE) are highly regarded. Why Join? Be part of a reputable IT services entity that is committed to delivering excellence and fostering innovation. Engage in a dynamic work environment that supports both personal and professional development. Play a pivotal role in projects that leave a lasting impact on educational and corporate sectors, supported by an attractive benefits package. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Apr 16, 2024
Full time
We are on the lookout for an IT Infrastructure Project Engineer on behalf of our client, a frontrunner in the provision of IT services, support, and solutions, headquartered in Nottingham. Our client prides themselves on their commitment to the Education sector, consistently placing customer needs at the forefront of their operations. They are known for their innovative approach and collaborative spirit, underpinned by solid values and strategic alliances with leading vendors such as Dell, HP Aruba, Lenovo, and Microsoft, to furnish top-tier IT solutions. Salary: £40,000 per annum (inclusive of £5,000 Car Allowance) Location: Nottingham, with travel across the UK to client sites Additional Requirements: Enhanced DBS Check Necessary The successful applicant will play an integral role in our team, embarking on a career filled with opportunities and enhanced by a comprehensive benefits package, including: Contributory Pension Scheme 25 days of annual leave plus public holidays, with an additional 2 days off during the Christmas period Flexible Working Hours: Monday to Friday, with the option to work remotely for 2 days a week Key Responsibilities: Technical Project Leadership: Spearhead a variety of IT infrastructure projects, overseeing all phases from design to deployment, guaranteeing excellence in delivery. Client Engagement: Initiate project kickoff meetings, draft comprehensive design documents, and ensure thorough customer handover and knowledge sharing. Infrastructure Oversight: Manage the configuration, migration, and testing of technologies encompassing cloud solutions, servers, network infrastructure, and security systems. Collaboration: Liaise with Project Managers, external vendors, and suppliers to achieve project milestones within set timelines. Support and Escalation: Provide occasional third-tier support and serve as a critical escalation point to ensure uninterrupted service for clients. Desired Skills and Experience: Demonstrable track record in deploying IT infrastructure projects, with a preference for those experienced in the educational domain. Proficiency in the Windows Server environment, Azure, Office 365/Microsoft 365, virtualisation platforms, and system management tools. Knowledge of networking, Wi-Fi technologies, and firewall/web filtering devices. Exceptional communication abilities and client engagement experience. Industry certifications from Microsoft (e.g., MCSA, MCSE) are highly regarded. Why Join? Be part of a reputable IT services entity that is committed to delivering excellence and fostering innovation. Engage in a dynamic work environment that supports both personal and professional development. Play a pivotal role in projects that leave a lasting impact on educational and corporate sectors, supported by an attractive benefits package. About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Senior Software Engineer (C++/Rust) Title : Senior Software Engineer Company : Advanced Communication (Software) Location : London Salary : Up to 100,000 Skills : C++, Rust, Git, Networking Overview : A highly profitable and globally respected advanced communication (SaaS) firm are looking for a highly experienced C++/Rust developer to come on board and sit within the core development team, working on instant communication systems. The emphasis of this business is security and encryption, hence the highly multi-threaded C++ is being updated to Rust, as well as new features being built in Rust. If successful, you will join a key-value team, which is privately owned and has been profitable for over 20 years, eventually leading to Head of Engineering position. About you : 10 years+ commercial C++ development experience Value high-quality, clean, well-written code Experience working on large multi-threaded code bases Interest in or exposure to Rust Interest in career progression to 'Head of', 'Manager' or 'VP' level positions Bonus if you have: Networking experience Experience developing secure applications Worked in latency sensitive environments Worked on communications systems Python scripting exposure Full details are available. Please don't hesitate to get in touch with . com to learn more.
Apr 16, 2024
Full time
Senior Software Engineer (C++/Rust) Title : Senior Software Engineer Company : Advanced Communication (Software) Location : London Salary : Up to 100,000 Skills : C++, Rust, Git, Networking Overview : A highly profitable and globally respected advanced communication (SaaS) firm are looking for a highly experienced C++/Rust developer to come on board and sit within the core development team, working on instant communication systems. The emphasis of this business is security and encryption, hence the highly multi-threaded C++ is being updated to Rust, as well as new features being built in Rust. If successful, you will join a key-value team, which is privately owned and has been profitable for over 20 years, eventually leading to Head of Engineering position. About you : 10 years+ commercial C++ development experience Value high-quality, clean, well-written code Experience working on large multi-threaded code bases Interest in or exposure to Rust Interest in career progression to 'Head of', 'Manager' or 'VP' level positions Bonus if you have: Networking experience Experience developing secure applications Worked in latency sensitive environments Worked on communications systems Python scripting exposure Full details are available. Please don't hesitate to get in touch with . com to learn more.
We are looking for an experienced software engineer with a focus on hardware integrations to join our team. The ideal candidate will play a crucial role in developing and maintaining software solutions that interface seamlessly with ORCA Computing's photonic quantum processor; from user-facing interfaces all the way down to hardware instructions. This is an exciting opportunity to work at the cutting edge of computing, alongside world-class scientists and engineers, in a dynamic and rapidly growing startup. What you'll be doing: Developing the software stack for ORCA Computing's photonic quantum processor, from user-facing interfaces all the way down to hardware instructions. Collaborating with the hardware team to integrate new elements of hardware into the software stack. Collaborating with third parties to help integrate our product into their software systems. Conducting thorough software testing and debugging in line with ORCA's quality processes Keeping documentation up to date. Working within the software engineering function to develop and maintain development processes. What you'll be bringing to the team: Willingness to work in a dynamic start-up environment. Able to work to product launch deadlines. Expert knowledge of python. Experience interfacing with various types of hardware (such as scientific instruments or components for robotics, electronics or photonics). Expert knowledge of software engineering tools (git, github actions, IDEs, etc.) and processes (testing, CI/CD, etc.). Preferred: Interest in quantum computing and/or machine learning About ORCA Computing ORCA Computing develops full-stack photonic quantum computers with the aim of unlocking new fields of applications and helping transform industries.By combining proprietary technology with off-the-shelf telecom components, we provide a unique approach to address use cases such as machine learning and optimisation. With a number of government and enterprise customers around the world, we are actively deploying and applying our technologies to real world challenges. ORCA Computing is also the project lead in the multi-year Innovate UK Quantum Data Centre of the Future project which is bringing together experts in quantum technologies, cybersecurity, data centres and telecommunications to develop solutions for a quantum future. ORCA Computing's multidisciplinary team of quantum scientists, engineers and mathematicians are developing hardware and architectures to completely change the face of high-performance computing and networking, from near-term quantum devices and applications to universal, fault-tolerant quantum computers. We are growing and providing the opportunity to work at the leading edge of quantum alongside world renowned experts, expanding your skillset and forging wonderful relationships along the way.Our teams enjoy a collaborative, friendly, and dynamic environment with the goal of bringing the best out of each other to achieve the very heights of what is possible. We offer workplace flexibility with generous benefits including a pension plan, holiday allowance and equity. There are significant opportunities for learning, growth, and exciting new responsibilities. To apply, please send a cover letter and a copy of your CV/resume (including publication record) to: including the job title in the subject heading. ORCA does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Apr 16, 2024
Full time
We are looking for an experienced software engineer with a focus on hardware integrations to join our team. The ideal candidate will play a crucial role in developing and maintaining software solutions that interface seamlessly with ORCA Computing's photonic quantum processor; from user-facing interfaces all the way down to hardware instructions. This is an exciting opportunity to work at the cutting edge of computing, alongside world-class scientists and engineers, in a dynamic and rapidly growing startup. What you'll be doing: Developing the software stack for ORCA Computing's photonic quantum processor, from user-facing interfaces all the way down to hardware instructions. Collaborating with the hardware team to integrate new elements of hardware into the software stack. Collaborating with third parties to help integrate our product into their software systems. Conducting thorough software testing and debugging in line with ORCA's quality processes Keeping documentation up to date. Working within the software engineering function to develop and maintain development processes. What you'll be bringing to the team: Willingness to work in a dynamic start-up environment. Able to work to product launch deadlines. Expert knowledge of python. Experience interfacing with various types of hardware (such as scientific instruments or components for robotics, electronics or photonics). Expert knowledge of software engineering tools (git, github actions, IDEs, etc.) and processes (testing, CI/CD, etc.). Preferred: Interest in quantum computing and/or machine learning About ORCA Computing ORCA Computing develops full-stack photonic quantum computers with the aim of unlocking new fields of applications and helping transform industries.By combining proprietary technology with off-the-shelf telecom components, we provide a unique approach to address use cases such as machine learning and optimisation. With a number of government and enterprise customers around the world, we are actively deploying and applying our technologies to real world challenges. ORCA Computing is also the project lead in the multi-year Innovate UK Quantum Data Centre of the Future project which is bringing together experts in quantum technologies, cybersecurity, data centres and telecommunications to develop solutions for a quantum future. ORCA Computing's multidisciplinary team of quantum scientists, engineers and mathematicians are developing hardware and architectures to completely change the face of high-performance computing and networking, from near-term quantum devices and applications to universal, fault-tolerant quantum computers. We are growing and providing the opportunity to work at the leading edge of quantum alongside world renowned experts, expanding your skillset and forging wonderful relationships along the way.Our teams enjoy a collaborative, friendly, and dynamic environment with the goal of bringing the best out of each other to achieve the very heights of what is possible. We offer workplace flexibility with generous benefits including a pension plan, holiday allowance and equity. There are significant opportunities for learning, growth, and exciting new responsibilities. To apply, please send a cover letter and a copy of your CV/resume (including publication record) to: including the job title in the subject heading. ORCA does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 2nd Line Service Desk Engineer (24x7) Location: Hybrid / Remote (Any Nasstar office - Telford / Wakefield / Poole) Salary: Comptitive base + shift allowance & benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim is to fix a high percentage of incidents at first contact, but where they cannot be resolved, you will be the primary resolver group for incidents. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Work as part of a team Support the team in reaching its KPI's and objectives Work with peers and mentors to progress your working knowledge. Communicate with your team and leaders should if assistance is required Collaborate and share knowledge to improve the teams wider capability Act as a point of support for junior team members Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with contractual SLAs or OLAs Keeping the Customer informed and updated with the progression of their issue Ensuring any investigative work is documented in tickets you're working on Being accountable for collecting updates from resolver teams to see the issue through to resolution To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. What we are looking for: Education & Qualifications: Service-related certifications Technical qualifications (Microsoft etc.) Experience: Able to work under pressure Experience of managing your own workload Experience in replying to and resolving customer issues Working for a Managed Service Provider (MSP) Previous experience resolving IT faults. Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within a Customer Facing Support Environment Skills / Aptitude: Broad range of technical knowledge Excellent verbal and written communication skills Strong attention to detail A customer services background Strong multitasking skills What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best-of-breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar: We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
Apr 15, 2024
Full time
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 2nd Line Service Desk Engineer (24x7) Location: Hybrid / Remote (Any Nasstar office - Telford / Wakefield / Poole) Salary: Comptitive base + shift allowance & benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim is to fix a high percentage of incidents at first contact, but where they cannot be resolved, you will be the primary resolver group for incidents. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Work as part of a team Support the team in reaching its KPI's and objectives Work with peers and mentors to progress your working knowledge. Communicate with your team and leaders should if assistance is required Collaborate and share knowledge to improve the teams wider capability Act as a point of support for junior team members Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with contractual SLAs or OLAs Keeping the Customer informed and updated with the progression of their issue Ensuring any investigative work is documented in tickets you're working on Being accountable for collecting updates from resolver teams to see the issue through to resolution To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. What we are looking for: Education & Qualifications: Service-related certifications Technical qualifications (Microsoft etc.) Experience: Able to work under pressure Experience of managing your own workload Experience in replying to and resolving customer issues Working for a Managed Service Provider (MSP) Previous experience resolving IT faults. Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within a Customer Facing Support Environment Skills / Aptitude: Broad range of technical knowledge Excellent verbal and written communication skills Strong attention to detail A customer services background Strong multitasking skills What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best-of-breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar: We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
Role: DevOps Engineer Location: Nottingham - Hybrid 1/2 days in the office Salary: Circa £70k + 10% bonus Hey there adventurer, I m talking to you! A DevOps wizard who has been trained in the Azure guild! Are you tired of taking meek quests that don t stretch your magic? The time has come to rally your skills and join the DevOps Fellowship of a cutting-edge SaaS house to make tech magic happen! Behold! An opportunity of mythical proportions awaits you In the realm of technical magic, the DevOps guild seeks a valiant leader to join their ranks. Your noble mission: to fortify the agile product development tribes with the magic of DevOps. As a member of this epic fellowship, you ll wield your skills to build, maintain and test enchanted environments (infrastructure) to enable efficient development and release of their software for their SaaS artefacts. From the towering peaks of Azure Infrastructure, you will be a strong voice for selecting, maintaining, and replacing technology with mystic pathways. Your journey shall forge the future of building cloud-first systems using DevOps sorcery within such lands! You ll be joining an established party that has previously battled through some death-defying quests, as an experienced adventurer, you will only be answerable to the Head of the Enterprise DevOps guild. You will be constructing and maintaining realms that are not only available and secure but so scalable that even Dragons such as Smaug would be impressed. As an Azure leader, you d be expected to guide fellow adventurers towards the way of DevOps, armed with the finesse tools and support spells. What about Software Sorcery, I hear you say? You will collaborate with development spellcasters to conjure solutions that sail through the software delivery portal like a dragon on roller skates! What arsenal of traits and spells do you need to have? Ideally, you will speak the tongues of C# or Python and any other language that seems fit. You ll need to show your battle scars from Microsoft Azure Cloud Infrastructure which includes Azure Databases, event hubs, Azure Networking & Azure Entra. Let s not forget that Kubernetes, Terraform and Ci / CD Pipeline should all form part of your armoury. The wisdom of Azure wizards will kneel before your mastery, perhaps they have crowned you with an Azure certification! You would have weaved automation spells in previous quests so that even Merlin would be left flabbergasted. Should you choose to accept this quest, you should be prepared to dive into a DevOps adventure worthy of Middle-Earth, then take up your staff and click on apply. Your legacy in the land of code awaits and it s more thrilling than a critical hit! Your Dungeon Master awaits, Yas Mahtab from The Rebel Recruiters Shire of Nottingham. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect regardless of background.
Apr 15, 2024
Full time
Role: DevOps Engineer Location: Nottingham - Hybrid 1/2 days in the office Salary: Circa £70k + 10% bonus Hey there adventurer, I m talking to you! A DevOps wizard who has been trained in the Azure guild! Are you tired of taking meek quests that don t stretch your magic? The time has come to rally your skills and join the DevOps Fellowship of a cutting-edge SaaS house to make tech magic happen! Behold! An opportunity of mythical proportions awaits you In the realm of technical magic, the DevOps guild seeks a valiant leader to join their ranks. Your noble mission: to fortify the agile product development tribes with the magic of DevOps. As a member of this epic fellowship, you ll wield your skills to build, maintain and test enchanted environments (infrastructure) to enable efficient development and release of their software for their SaaS artefacts. From the towering peaks of Azure Infrastructure, you will be a strong voice for selecting, maintaining, and replacing technology with mystic pathways. Your journey shall forge the future of building cloud-first systems using DevOps sorcery within such lands! You ll be joining an established party that has previously battled through some death-defying quests, as an experienced adventurer, you will only be answerable to the Head of the Enterprise DevOps guild. You will be constructing and maintaining realms that are not only available and secure but so scalable that even Dragons such as Smaug would be impressed. As an Azure leader, you d be expected to guide fellow adventurers towards the way of DevOps, armed with the finesse tools and support spells. What about Software Sorcery, I hear you say? You will collaborate with development spellcasters to conjure solutions that sail through the software delivery portal like a dragon on roller skates! What arsenal of traits and spells do you need to have? Ideally, you will speak the tongues of C# or Python and any other language that seems fit. You ll need to show your battle scars from Microsoft Azure Cloud Infrastructure which includes Azure Databases, event hubs, Azure Networking & Azure Entra. Let s not forget that Kubernetes, Terraform and Ci / CD Pipeline should all form part of your armoury. The wisdom of Azure wizards will kneel before your mastery, perhaps they have crowned you with an Azure certification! You would have weaved automation spells in previous quests so that even Merlin would be left flabbergasted. Should you choose to accept this quest, you should be prepared to dive into a DevOps adventure worthy of Middle-Earth, then take up your staff and click on apply. Your legacy in the land of code awaits and it s more thrilling than a critical hit! Your Dungeon Master awaits, Yas Mahtab from The Rebel Recruiters Shire of Nottingham. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect regardless of background.
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
Apr 15, 2024
Full time
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
IT Systems Engineer, Lymington, £40,000 As the IT Systems Engineer within this innovative manufacturer of cutting-edge technology, you will play a crucial role, working closely with the Head of IT to support, maintain, and upgrade the IT infrastructure. Background & Benefits With over 35 years of experience, the company excels with an extensive product range. They are leaders in their field, and a manufacturer for various industries, with quality and long-term performance a high priority. Alongside a competitive salary and opportunity for career growth and development, the IT Systems Engineer will benefit from 24 days holiday (plus bank holidays), enhanced pension scheme, and discounted gym membership. IT Systems Engineer Responsibilities Install, manage, monitor, and upgrade server and infrastructure. Administer Microsoft Server environments. Support backups and replication, including disaster recovery planning. Maintain accurate IT documentation. Ensure compliance with Cyber Essentials certification. IT Systems Engineer Skills & Experience Required Experience building and administering VMware. Proficiency in Microsoft Windows and Active Directory. Strong knowledge of TCP/IP networking. Software application installations, upgrades, and project support experience. Preferred: 3+ years of relevant experience, ideally within a manufacturing environment. Interested? To be considered for this IT Systems Engineer opportunity, please submit your CV by applicating directly to this advert or reach out directly to Josh at Rubicon . Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word . If sent as a PDF, it will cause delays. INDOFFLV
Apr 15, 2024
Full time
IT Systems Engineer, Lymington, £40,000 As the IT Systems Engineer within this innovative manufacturer of cutting-edge technology, you will play a crucial role, working closely with the Head of IT to support, maintain, and upgrade the IT infrastructure. Background & Benefits With over 35 years of experience, the company excels with an extensive product range. They are leaders in their field, and a manufacturer for various industries, with quality and long-term performance a high priority. Alongside a competitive salary and opportunity for career growth and development, the IT Systems Engineer will benefit from 24 days holiday (plus bank holidays), enhanced pension scheme, and discounted gym membership. IT Systems Engineer Responsibilities Install, manage, monitor, and upgrade server and infrastructure. Administer Microsoft Server environments. Support backups and replication, including disaster recovery planning. Maintain accurate IT documentation. Ensure compliance with Cyber Essentials certification. IT Systems Engineer Skills & Experience Required Experience building and administering VMware. Proficiency in Microsoft Windows and Active Directory. Strong knowledge of TCP/IP networking. Software application installations, upgrades, and project support experience. Preferred: 3+ years of relevant experience, ideally within a manufacturing environment. Interested? To be considered for this IT Systems Engineer opportunity, please submit your CV by applicating directly to this advert or reach out directly to Josh at Rubicon . Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word . If sent as a PDF, it will cause delays. INDOFFLV