Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 19, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 19, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 19, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 19, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description Please note this role has the flexibility to be hybrid working or fully remote Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems. Main Responsibilities: As an Oracle Database Application and Support Analyst, expect engaging duties: Apply software updates, and perform technology upgrades Conduct installations of new software, and troubleshoot related issues efficiently. Proactively review metrics, and address potential database performance, and backup concerns. Communicate professionally with customers, and provide innovative solutions. Collaborate within the team, share workloads, and foster a supportive environment. Qualifications Essential Skills/Experience: Experience with Oracle Database Management including upgrades for single-instance environments. Experience in installing and maintaining software on Solaris, Linux, or MS Windows. Deployment of Apache Tomcat-based web applications, enhancing web services capabilities. Strong aptitude in direct customer interaction via video, telephone, and email. Eligibility for UK Security Clearance Desirable Skills/Experience: Expertise in Apache Web Server configuration and management, optimizing web app performance. Proficiency in Unix shell scripting, streamlining administrative tasks and automation. Experience in scripted database and software backups and recovery, ensuring data security. Knowledge of Microsoft IIS Web Server configuration and management. Understanding of network architecture, bolstering infrastructure expertise. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Cyber Defence Engineer (DV Cleared) Location: HerefordDuration: 6 Months + ExtensionsRate: Very good day rate Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Apply now to discuss further
Apr 18, 2024
Full time
Cyber Defence Engineer (DV Cleared) Location: HerefordDuration: 6 Months + ExtensionsRate: Very good day rate Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Apply now to discuss further
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to £45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 18, 2024
Full time
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to £45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
AWS Solution Architect - Insight & Data Services - Permanent Salary guideline: 80,000 - 110,000 pa (DOE) + 10% Bonus, Pension up to 6% contributory, Health Insurance, Life Assurance etc. Base Location: London with UK Wide Travel (Hybrid model - Onsite/ Remote) The Client: The Cloud Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Cloud Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms. We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP The Role: We are looking for strong AWS Solution Architects who are passionate and focused on data solutions and AWS technology and who ideally have skills in many of the following areas: Essential Skills and Experience: Partners with other solution architects to assess solution alignment to the overall architectural blueprint - and drive proposal writing, solution direction, pricing and costing Helps define the performance goals and metrics for the proposed solution Understands the Total Cost of Ownership (TCO) for the solution Owns Solution Development as liaison between Sales and Delivery teams. Serve as technical liaison between Sales team, Clients, Delivery & support teams up to and including Contract negotiations Cooperate with sales team to formulate / execute a sales strategy to exceed revenue objectives Have experience of designing architecture for data focused Microsoft Azure projects Serves as AWS Cloud Solution Architect responsible for design of the solution with knowledge of HA and DR topics, Network, Security, Service Management etc Defines an AWS Cloud architecture - for our data focused solutions to meet our customers data and digital transformation requirements Understands how to integrate AWS solutions into an overall solution framework Ability to explain complex concepts to a non-technical audience Desirable Skills: Knowledge of automation tooling such as Azure DevOps to facilitate CI/CD approaches to IaC Knowledge of other Cloud Platforms such as AWS and GCP Relevant certifications Knowledge of IaaS implementation, Availability sets, AWS Networking concepts, DNS, Load Balancing, HA, DR Strong skills in areas such as Docker, Kubernetes, IaaS, PaaS, SaaS to name a few
Apr 18, 2024
Full time
AWS Solution Architect - Insight & Data Services - Permanent Salary guideline: 80,000 - 110,000 pa (DOE) + 10% Bonus, Pension up to 6% contributory, Health Insurance, Life Assurance etc. Base Location: London with UK Wide Travel (Hybrid model - Onsite/ Remote) The Client: The Cloud Data Platforms team is part of the Insights and Data Global Practice and has seen strong growth and continued success across a variety of projects and sectors. Cloud Data Platforms is the home of the Data Engineers, Platform Engineers, Solutions Architects and Business Analysts who are focused on driving our customers digital and data transformation journey using the modern cloud platforms. We specialise on using the latest frameworks, reference architectures and technologies using AWS, Azure and GCP The Role: We are looking for strong AWS Solution Architects who are passionate and focused on data solutions and AWS technology and who ideally have skills in many of the following areas: Essential Skills and Experience: Partners with other solution architects to assess solution alignment to the overall architectural blueprint - and drive proposal writing, solution direction, pricing and costing Helps define the performance goals and metrics for the proposed solution Understands the Total Cost of Ownership (TCO) for the solution Owns Solution Development as liaison between Sales and Delivery teams. Serve as technical liaison between Sales team, Clients, Delivery & support teams up to and including Contract negotiations Cooperate with sales team to formulate / execute a sales strategy to exceed revenue objectives Have experience of designing architecture for data focused Microsoft Azure projects Serves as AWS Cloud Solution Architect responsible for design of the solution with knowledge of HA and DR topics, Network, Security, Service Management etc Defines an AWS Cloud architecture - for our data focused solutions to meet our customers data and digital transformation requirements Understands how to integrate AWS solutions into an overall solution framework Ability to explain complex concepts to a non-technical audience Desirable Skills: Knowledge of automation tooling such as Azure DevOps to facilitate CI/CD approaches to IaC Knowledge of other Cloud Platforms such as AWS and GCP Relevant certifications Knowledge of IaaS implementation, Availability sets, AWS Networking concepts, DNS, Load Balancing, HA, DR Strong skills in areas such as Docker, Kubernetes, IaaS, PaaS, SaaS to name a few
Role: Junior IT Support Engineer Location: Wolverhampton Salary: 18,000 - 20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: Provide technical support to customers via phone, email, and live chat. Troubleshoot and resolve IT-related problems. Monitor and respond to customer inquiries and complaints. Maintain customer records and update them as needed. Provide feedback and suggestions for improving the customer experience. Follow up with customers to ensure their satisfaction with our services. Required Skills: Experience providing 1st Line Support Active Directory & Group Policy Office 365 - Admin portal SharePoint Knowledge of Windows Server 2012 & 2016 Understanding of Hyper V & Citrix Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. Windows & Mac OS's Hardware builds and updates Endpoint threat management products Excellent written & verbal communication skills Skills that will make you stand out: Azure AD MSP experience ConnectWise CompTIA A+ & Network+ Microsoft certifications If the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest to you, please apply for this role ASAP. Please email me on ( thomas com. ) 1st Line Support - 2nd line support - Active Directory - Office 365 - Windows OS - macOS - Hardware - Hyper V - Citrix - Servers - Networking - Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: Junior IT Support Engineer Location: Wolverhampton Salary: 18,000 - 20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: Provide technical support to customers via phone, email, and live chat. Troubleshoot and resolve IT-related problems. Monitor and respond to customer inquiries and complaints. Maintain customer records and update them as needed. Provide feedback and suggestions for improving the customer experience. Follow up with customers to ensure their satisfaction with our services. Required Skills: Experience providing 1st Line Support Active Directory & Group Policy Office 365 - Admin portal SharePoint Knowledge of Windows Server 2012 & 2016 Understanding of Hyper V & Citrix Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. Windows & Mac OS's Hardware builds and updates Endpoint threat management products Excellent written & verbal communication skills Skills that will make you stand out: Azure AD MSP experience ConnectWise CompTIA A+ & Network+ Microsoft certifications If the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest to you, please apply for this role ASAP. Please email me on ( thomas com. ) 1st Line Support - 2nd line support - Active Directory - Office 365 - Windows OS - macOS - Hardware - Hyper V - Citrix - Servers - Networking - Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Network Ninja Wanted! Location: Hull (hybrid working) Salary: 30,000 - 40,000 Hey there! Are you a networking whiz with a knack for keeping things running smoothly? Join our Hull-based crew as a Network Analyst and dive into the world of tech with us! About Us: We're not your average tech company. We're a bunch of passionate problem-solvers who love to geek out over networks. From brainstorming sessions to late-night coding binges, we're all about pushing boundaries and making magic happen in the world of networking. Job Responsibilities: Be the mastermind behind our network infrastructure, ensuring it's always firing on all cylinders. Keep an eagle eye on network activity, swooping in to fix any glitches before they become full-blown headaches. Lock down our network security like a pro, keeping the digital baddies at bay. Team up with our crew on various projects, lending your networking expertise to help make dreams a reality. Be the go-to guru for all things network-related, offering support and guidance to our awesome team. Requirements: You've got a degree in Computer Science, Information Technology, or something equally awesome. You've been around the block in the networking world and know your stuff inside and out. Networking lingo? You speak it fluently. You're a pro with network monitoring tools and can troubleshoot with the best of 'em. Keeping things secure is your middle name. (Okay, maybe not literally, but you get the idea.) You've got a knack for solving problems and love a good challenge. Bonus points if you've got any fancy certifications under your belt (CCNA, CompTIA Network+? Ring any bells?) Why Join Us: Flexible Working Hours Dive headfirst into the world of cutting-edge tech with a crew that's as passionate as you are. Remote Work Opportunities Score some sweet perks and a competitive salary. Level up your career with plenty of opportunities for growth and development. Learning and Development Budget Make a real impact and be part of something big. Wellness Initiatives Social Events and Team Building Activities If you're ready to unleash your networking ninja skills and join us on our tech adventure, we want to hear from you! Drop us your CV and a cheeky cover letter telling us why you're the network ninja we've been searching for. We're all about diversity and inclusion, so don't be shy - everyone's welcome to apply! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Job Title: Network Ninja Wanted! Location: Hull (hybrid working) Salary: 30,000 - 40,000 Hey there! Are you a networking whiz with a knack for keeping things running smoothly? Join our Hull-based crew as a Network Analyst and dive into the world of tech with us! About Us: We're not your average tech company. We're a bunch of passionate problem-solvers who love to geek out over networks. From brainstorming sessions to late-night coding binges, we're all about pushing boundaries and making magic happen in the world of networking. Job Responsibilities: Be the mastermind behind our network infrastructure, ensuring it's always firing on all cylinders. Keep an eagle eye on network activity, swooping in to fix any glitches before they become full-blown headaches. Lock down our network security like a pro, keeping the digital baddies at bay. Team up with our crew on various projects, lending your networking expertise to help make dreams a reality. Be the go-to guru for all things network-related, offering support and guidance to our awesome team. Requirements: You've got a degree in Computer Science, Information Technology, or something equally awesome. You've been around the block in the networking world and know your stuff inside and out. Networking lingo? You speak it fluently. You're a pro with network monitoring tools and can troubleshoot with the best of 'em. Keeping things secure is your middle name. (Okay, maybe not literally, but you get the idea.) You've got a knack for solving problems and love a good challenge. Bonus points if you've got any fancy certifications under your belt (CCNA, CompTIA Network+? Ring any bells?) Why Join Us: Flexible Working Hours Dive headfirst into the world of cutting-edge tech with a crew that's as passionate as you are. Remote Work Opportunities Score some sweet perks and a competitive salary. Level up your career with plenty of opportunities for growth and development. Learning and Development Budget Make a real impact and be part of something big. Wellness Initiatives Social Events and Team Building Activities If you're ready to unleash your networking ninja skills and join us on our tech adventure, we want to hear from you! Drop us your CV and a cheeky cover letter telling us why you're the network ninja we've been searching for. We're all about diversity and inclusion, so don't be shy - everyone's welcome to apply! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to 45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 18, 2024
Full time
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to 45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Your new company This exciting opportunity is within an Investment Management client based in Central London. My client are looking to expand their IT team, and are hiring an IT Helpdesk Analyst. Your new role We are looking for an IT Helpdesk Officer to join our team on a full-time, permanent basis. You will work in our office and provide first and second line support for our users, as well as ensure the smooth operation of the Help Desk. What you'll need to succeed As an IT Helpdesk Analyst, you will be responsible for: Serving as the main point of contact for users who need assistance with IT issues. Managing user requests through the clients' Helpdesk system and keeping them updated on the status of their queries. Troubleshooting desktop environments that run on the Microsoft Windows operating system. Providing front-line support for all system users and maintaining their desktop equipment. Assigning queries to the appropriate resource and generating management reports on queries. Training users on how to use the technology provided and supporting them with business applications. Documenting and following the current tasks and procedures related to IT Support in accordance with internal and external SLA's. Experience Desired 2-3 years of experience in Financial Services, preferably within Investment management. Experience in providing user/technical support and feedback to users and management according to SLA's. Solid understanding of networking in a switched environment and Windows 10 and 11 components, including M365. Skills in managing and administering Microsoft Defender Security. Active participation in handling Helpdesk requests in an SLA's driven environment. Experience in data backup and related processes and techniques. Working knowledge of remote access solutions (Microsoft's Remote Help). Ability to work as part of a distributed support team. Good communication skills with IT hardware and software suppliers. What's on offer? Competitive salary between £35,000 - £40,000 (depending on experience). Performance-based bonus. Additional information on the package once in process (including benefits and full job description). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company This exciting opportunity is within an Investment Management client based in Central London. My client are looking to expand their IT team, and are hiring an IT Helpdesk Analyst. Your new role We are looking for an IT Helpdesk Officer to join our team on a full-time, permanent basis. You will work in our office and provide first and second line support for our users, as well as ensure the smooth operation of the Help Desk. What you'll need to succeed As an IT Helpdesk Analyst, you will be responsible for: Serving as the main point of contact for users who need assistance with IT issues. Managing user requests through the clients' Helpdesk system and keeping them updated on the status of their queries. Troubleshooting desktop environments that run on the Microsoft Windows operating system. Providing front-line support for all system users and maintaining their desktop equipment. Assigning queries to the appropriate resource and generating management reports on queries. Training users on how to use the technology provided and supporting them with business applications. Documenting and following the current tasks and procedures related to IT Support in accordance with internal and external SLA's. Experience Desired 2-3 years of experience in Financial Services, preferably within Investment management. Experience in providing user/technical support and feedback to users and management according to SLA's. Solid understanding of networking in a switched environment and Windows 10 and 11 components, including M365. Skills in managing and administering Microsoft Defender Security. Active participation in handling Helpdesk requests in an SLA's driven environment. Experience in data backup and related processes and techniques. Working knowledge of remote access solutions (Microsoft's Remote Help). Ability to work as part of a distributed support team. Good communication skills with IT hardware and software suppliers. What's on offer? Competitive salary between £35,000 - £40,000 (depending on experience). Performance-based bonus. Additional information on the package once in process (including benefits and full job description). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Title: Network Engineer Location: Harrogate (Hybrid Working) Salary: 35,000 We are working with a global brand who are seeking an experienced Network Engineer who wants to grow within a new role that will see them investigate and resolve incidents affecting supported platforms. This is an exciting new opportunity that will only require you to be in the office for 2 day a week whilst still giving you the opportunity to absorb knowledge from a wealth of experience within your team. Our client always has numerous roles being actively advertised internally and encourage vertical and horizontal integration to upskill and increase satisfaction of their values employees. In order to be considered for the role a candidate will need Firewall and Routers and Switches experience (Wireless, SD-WAN, DNAC, ISE, ACI). Ideally the candidate in question would have certification or training already in a range of discalplines with a variety of vendors. Responsibilities: Respond to incidents logged in the Incident Management system and provide end users with a technical solution covering some of the below areas: Incident Diagnostics and Assistance Log Monitoring and Analysis Rule base Auditing and Advisory Device Software Upgrades, Patches, and Bug Fixes Configuration Backup / Restore Rule base and Network Configuration Change Management Provide assistance to Team members and Analysts as required. Maintain technical accreditations in line with catalogued services. Benefits: Hybrid working position with only 2 day in office a week Regular opportunities to become accredited in Microsoft, Security Systems and Cisco awards Lots of opportunities to move into other roles to gain new experience and exposure Free parking 25 days annual leave + bank holidays If you are interested in this opportunity and meet the requirements, please submit your CV and a cover letter. We look forward to hearing from you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Title: Network Engineer Location: Harrogate (Hybrid Working) Salary: 35,000 We are working with a global brand who are seeking an experienced Network Engineer who wants to grow within a new role that will see them investigate and resolve incidents affecting supported platforms. This is an exciting new opportunity that will only require you to be in the office for 2 day a week whilst still giving you the opportunity to absorb knowledge from a wealth of experience within your team. Our client always has numerous roles being actively advertised internally and encourage vertical and horizontal integration to upskill and increase satisfaction of their values employees. In order to be considered for the role a candidate will need Firewall and Routers and Switches experience (Wireless, SD-WAN, DNAC, ISE, ACI). Ideally the candidate in question would have certification or training already in a range of discalplines with a variety of vendors. Responsibilities: Respond to incidents logged in the Incident Management system and provide end users with a technical solution covering some of the below areas: Incident Diagnostics and Assistance Log Monitoring and Analysis Rule base Auditing and Advisory Device Software Upgrades, Patches, and Bug Fixes Configuration Backup / Restore Rule base and Network Configuration Change Management Provide assistance to Team members and Analysts as required. Maintain technical accreditations in line with catalogued services. Benefits: Hybrid working position with only 2 day in office a week Regular opportunities to become accredited in Microsoft, Security Systems and Cisco awards Lots of opportunities to move into other roles to gain new experience and exposure Free parking 25 days annual leave + bank holidays If you are interested in this opportunity and meet the requirements, please submit your CV and a cover letter. We look forward to hearing from you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Our client has an exciting opportunity for a NOC Analyst to join the team. Location: London Salary: £30,000-£50,000 per annum Job Type: Full-time/ permanent About The Company: Our client is a pioneering fintech firm recognised globally as a premier provider of cutting-edge fintech solutions spanning a diverse range of assets. From innovative liquidity solutions to bespoke in-house technology hubs and state-of-the-art online trading platforms, our client lead the industry with our comprehensive suite of offerings. NOC Analyst The Role: As a NOC Analyst, you will support our client's network operation centre by providing 1st line support to their customer based on 24/7 basis. You will play a pivotal role in maintaining the stability and efficiency of our client's network infrastructure. You will help to monitor network performance, troubleshoot issues, and ensure uninterrupted connectivity for our client and their customers. NOC Analyst Key Responsibilities: - Identifying and resolving network incidents - Documenting processes and procedures - Collaborating with cross-functional teams to implement solutions and prevent future issues - Work on multiple ticket queues: incidents, changes, requests for change and service requests - Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate - Monitor usage patterns and conduct ongoing trend analysis to track system load, usage, and responses, enabling proactive issue identification - Conduct diagnostic analyses of applications, networks, and related systems as needed - Deliver both on-site and remote technical support as necessary to ensure continuous monitoring - Assist in managing disaster recovery processes, offering support during incidents as directed by the incident manager - Adhere to all relevant legislation and codes of practice applicable to the role NOC Analyst You: - 2+ years of experience in a NOC or similar environment - Proficiency in Cisco routers and switches preferred, with a minimum CCNA certification desirable - Ability in troubleshooting and maintaining Firewalls and/or Security Event management systems - Previous experience within a Linux work environment - Previous cloud experience, AWS preferred - Ability to prioritise own workload. NOC Analyst Benefits: - Performance-based bonus - Medical insurance coverage for employees and family members - Flexible working options - Employee wellness initiatives - Company lunch in the office - Life assurance 5 times annual salary - Regular company events To submit your CV for this exciting NOC Analyst opportunity, please click Apply now!
Apr 18, 2024
Full time
Our client has an exciting opportunity for a NOC Analyst to join the team. Location: London Salary: £30,000-£50,000 per annum Job Type: Full-time/ permanent About The Company: Our client is a pioneering fintech firm recognised globally as a premier provider of cutting-edge fintech solutions spanning a diverse range of assets. From innovative liquidity solutions to bespoke in-house technology hubs and state-of-the-art online trading platforms, our client lead the industry with our comprehensive suite of offerings. NOC Analyst The Role: As a NOC Analyst, you will support our client's network operation centre by providing 1st line support to their customer based on 24/7 basis. You will play a pivotal role in maintaining the stability and efficiency of our client's network infrastructure. You will help to monitor network performance, troubleshoot issues, and ensure uninterrupted connectivity for our client and their customers. NOC Analyst Key Responsibilities: - Identifying and resolving network incidents - Documenting processes and procedures - Collaborating with cross-functional teams to implement solutions and prevent future issues - Work on multiple ticket queues: incidents, changes, requests for change and service requests - Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate - Monitor usage patterns and conduct ongoing trend analysis to track system load, usage, and responses, enabling proactive issue identification - Conduct diagnostic analyses of applications, networks, and related systems as needed - Deliver both on-site and remote technical support as necessary to ensure continuous monitoring - Assist in managing disaster recovery processes, offering support during incidents as directed by the incident manager - Adhere to all relevant legislation and codes of practice applicable to the role NOC Analyst You: - 2+ years of experience in a NOC or similar environment - Proficiency in Cisco routers and switches preferred, with a minimum CCNA certification desirable - Ability in troubleshooting and maintaining Firewalls and/or Security Event management systems - Previous experience within a Linux work environment - Previous cloud experience, AWS preferred - Ability to prioritise own workload. NOC Analyst Benefits: - Performance-based bonus - Medical insurance coverage for employees and family members - Flexible working options - Employee wellness initiatives - Company lunch in the office - Life assurance 5 times annual salary - Regular company events To submit your CV for this exciting NOC Analyst opportunity, please click Apply now!
Role: SNOC Analyst Salary: Up to 35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills i.e. virtualisations, windows servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
Apr 18, 2024
Full time
Role: SNOC Analyst Salary: Up to 35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills i.e. virtualisations, windows servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
CBSbutler Holdings Limited trading as CBSbutler
Frimley, Surrey
Senior Threat Modeller Remote-based with occasional travel to Preston or Frimley 45,000 - 52,000 + 2.5% bonus + excellent bens What you'll be doing - Senior Threat Modeller Building and implementing processes and procedures for continuous and effective threat modelling capability Producing reports detailing key threats at a strategic level for business units to digest Contributing to plans and delivering activities in support of organisational and security development needs in accordance with regulatory requirements and changes in the threat landscape Maintaining up to date knowledge of cyber security threats, analyst toolsets and relevant activity group tactics, techniques, and procedures (TTPs) Identifies security gaps within the estate, and builds attack simulations to support Purple Team engagements by illustrating potential attack patterns to prioritise future remediation efforts Your skills and experiences - Senior Threat Modeller An in-depth understanding of the external security environment and how the organisation reacts to security threats Good knowledge of cyber threat landscape, current affairs, and geopolitics, including activity groups and how to apply this knowledge within an operational environment Knowledge of infrastructure analysis, e.g., Perimeters, network endpoints and user behaviour analytics CREST & GIAC qualifications or equivalent proven industry experience The Cyber Operations team: Cyber Operations is responsible for protecting our team from Cyber Attack by various threat actors. Not only do we protect our team and its employees, indirectly we protect those who protect us - the women and men who serve in our armed forces and rely on the products and services this company creates. Across Threat Intelligence, Detection, Incident Response and now Active Defence we work to evolve cyber operations as a world-class capability.
Apr 18, 2024
Full time
Senior Threat Modeller Remote-based with occasional travel to Preston or Frimley 45,000 - 52,000 + 2.5% bonus + excellent bens What you'll be doing - Senior Threat Modeller Building and implementing processes and procedures for continuous and effective threat modelling capability Producing reports detailing key threats at a strategic level for business units to digest Contributing to plans and delivering activities in support of organisational and security development needs in accordance with regulatory requirements and changes in the threat landscape Maintaining up to date knowledge of cyber security threats, analyst toolsets and relevant activity group tactics, techniques, and procedures (TTPs) Identifies security gaps within the estate, and builds attack simulations to support Purple Team engagements by illustrating potential attack patterns to prioritise future remediation efforts Your skills and experiences - Senior Threat Modeller An in-depth understanding of the external security environment and how the organisation reacts to security threats Good knowledge of cyber threat landscape, current affairs, and geopolitics, including activity groups and how to apply this knowledge within an operational environment Knowledge of infrastructure analysis, e.g., Perimeters, network endpoints and user behaviour analytics CREST & GIAC qualifications or equivalent proven industry experience The Cyber Operations team: Cyber Operations is responsible for protecting our team from Cyber Attack by various threat actors. Not only do we protect our team and its employees, indirectly we protect those who protect us - the women and men who serve in our armed forces and rely on the products and services this company creates. Across Threat Intelligence, Detection, Incident Response and now Active Defence we work to evolve cyber operations as a world-class capability.
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
Apr 18, 2024
Full time
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Apr 18, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!