Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
Apr 18, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
Senior Application Support Analyst Perm - Excellent salary plus great benefits - London - 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application Support Analyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through to resolution. Collaborate with stakeholders across the organisation, enhancing issue identification and resolution processes. Champion change initiatives and challenge existing practices to drive constant improvement. Analyse, assess and promote conceptual alternatives to inform decision-making processes. Uphold the highest standards of business ethics and integrity, providing guidance and setting examples for others in this domain. Key experience: Strong expertise with Unix, as well as good knowledge of Windows platforms Proficient in SQL with strong technical skills. Well-versed in SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services). Experienced in data warehousing methodologies and practices Possess a comprehensive understanding of key financial metrics and their implications for our business. In-depth knowledge (3-5 years) of Back Office processes, trading, clearing, and financial markets. Possess strong analytical and diagnostic skills. Capable of supporting applications utilising .NET 2.0, 3.0, ASP, and Windows services. Desirable Skills: ITIL Foundation Certification v3 To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Senior Application Support Analyst Perm - Excellent salary plus great benefits - London - 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application Support Analyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through to resolution. Collaborate with stakeholders across the organisation, enhancing issue identification and resolution processes. Champion change initiatives and challenge existing practices to drive constant improvement. Analyse, assess and promote conceptual alternatives to inform decision-making processes. Uphold the highest standards of business ethics and integrity, providing guidance and setting examples for others in this domain. Key experience: Strong expertise with Unix, as well as good knowledge of Windows platforms Proficient in SQL with strong technical skills. Well-versed in SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services). Experienced in data warehousing methodologies and practices Possess a comprehensive understanding of key financial metrics and their implications for our business. In-depth knowledge (3-5 years) of Back Office processes, trading, clearing, and financial markets. Possess strong analytical and diagnostic skills. Capable of supporting applications utilising .NET 2.0, 3.0, ASP, and Windows services. Desirable Skills: ITIL Foundation Certification v3 To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Senior Java Developer - Rates eTrading - sought by leading investment bank based in Canary Wharf - Hybrid - Contract inside IR35 Job Responsibilities/Role: Designing and developing front office eTrading applications to the trading business Working directly with Traders, Sales, and Quants to contribute towards the future direction of the platform. Utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable. Driving engineering standards and continuing to strive for best Enhancing our automated testing efforts and optimizing our UAT process Mentoring strong and energetic team in EMEA region Serving as advisor or coach to new or lower-level analysts Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours Job Opportunities: Develop efficient and robust solutions to challenging business problems. Gain knowledge and exposure to Front Office Trading Systems, Fixed Income, and Derivatives flows. Qualifications: Required 10+ years of programming experience with an Object-oriented language (preferably Java), Multi-Threading and any relational database Solid architectural understanding of enterprise applications Understanding of computing science fundamentals - concurrency, algorithms, data structures, design patterns, etc. Preferred Experience with Java Core, Spring framework and Linux Experience developing large financial software trading systems with substantial hands-on development experience in building systems with an attention to optimizing and tuning performance, while also demonstrating critical thinking skills related to re-use, scalability, and troubleshooting. Experience with ION Trading solutions Knowledge of major Rates Financial Products (e.g., EuroGovies/Swaps/GILTS/SAS etc.) and Broker/Customer Markets electronic trading flows. Experience of KDB Experience with modern software development practices such as Agile development, test-driven development, and continuous integration and continuous delivery. Please apply within for further details or call - Matt Holmes - Harvey Nash
Apr 16, 2024
Full time
Senior Java Developer - Rates eTrading - sought by leading investment bank based in Canary Wharf - Hybrid - Contract inside IR35 Job Responsibilities/Role: Designing and developing front office eTrading applications to the trading business Working directly with Traders, Sales, and Quants to contribute towards the future direction of the platform. Utilizing creativity and innovation to improve the technical capabilities of the platform and ensuring it remains stable, flexible, and maintainable. Driving engineering standards and continuing to strive for best Enhancing our automated testing efforts and optimizing our UAT process Mentoring strong and energetic team in EMEA region Serving as advisor or coach to new or lower-level analysts Troubleshooting challenging performance and scalability issues Assisting in third line support during core trading hours Job Opportunities: Develop efficient and robust solutions to challenging business problems. Gain knowledge and exposure to Front Office Trading Systems, Fixed Income, and Derivatives flows. Qualifications: Required 10+ years of programming experience with an Object-oriented language (preferably Java), Multi-Threading and any relational database Solid architectural understanding of enterprise applications Understanding of computing science fundamentals - concurrency, algorithms, data structures, design patterns, etc. Preferred Experience with Java Core, Spring framework and Linux Experience developing large financial software trading systems with substantial hands-on development experience in building systems with an attention to optimizing and tuning performance, while also demonstrating critical thinking skills related to re-use, scalability, and troubleshooting. Experience with ION Trading solutions Knowledge of major Rates Financial Products (e.g., EuroGovies/Swaps/GILTS/SAS etc.) and Broker/Customer Markets electronic trading flows. Experience of KDB Experience with modern software development practices such as Agile development, test-driven development, and continuous integration and continuous delivery. Please apply within for further details or call - Matt Holmes - Harvey Nash
Job Description Jackson Hogg are delighted to be working with a company based in Newcastle on their search for a Service Desk Team Leader. This is a permanent role operating on a hybrid basis. The Team The Service Desk operates within the EMEA Service Delivery Team, serving as the primary contact point for both our London and International Offices. Our team's core objective is to provide top-tier IT support to the business. The Role Under the supervision of the Service Desk Manager, this position demands a proactive, well-organised, and self-motivated individual. Strong written and verbal communication skills are essential as the role involves interacting with business personnel and internal IT stakeholders across all levels. Technical proficiency is also required, as the role involves actively contributing to issue resolution while fulfilling leadership responsibilities. Key Responsibilities: The role encompasses, but is not limited to, the following: Team Management: Managing team schedules to ensure adequate coverage during prescribed times. Sharing responsibilities with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager. Contributing to the implementation and adherence to ITIL processes and best practices within the Service Desk. Assisting in monitoring and reporting on KPIs and SLAs for the team. Leading the First Line Team: Ensuring accurate identification and reporting of trend analysis and potential problem areas by the team. Conducting regular one-to-one sessions with team members to discuss performance, training needs, and review yearly objectives. Ensuring sufficient coverage on the first line desk daily. Monitoring ServiceNow call queues to ensure timely ticket resolution within SLA and to the required standards. Escalation Point: Serving as the initial escalation point for customer escalations. Participating in the internal Service Desk escalation team as a technical point of contact for analysts and apprentices. Process Management: Identifying service improvement initiatives and ensuring documentation, reporting, and adherence within the Service Desk. Assisting the Service Desk Manager in creating, maintaining, and distributing all Service Desk Processes. Quality Management: Identifying ticket quality issues through monthly reviews, generating reports on team members' performance, and ensuring prompt resolution of any issues. Ensuring monthly reporting on Quality Management is available to relevant managers. Major Incident Management: Collaborating with the Service Desk Manager to oversee the Major Incident process during office hours, ensuring compliance with all aspects of the process. Keeping the Service Desk informed about ongoing Major Incidents and potential workarounds. Key Skills and Experience Demonstrated experience in team supervision, workload prioritization, and resource management. Measurable experience in ITIL service management disciplines such as Incident, Major Incident, and Request Fulfilment, with some exposure to Problem and Change disciplines. Ability to manage personal and team workloads effectively, including roster management. Proven ability to measure and monitor team operational performance through agreed KPIs and provide management reports. Significant experience in customer service management, particularly with high-profile and VIP customers in demanding environments. Ability to prioritize personal and team workloads to meet changing business requirements. Proficiency in supporting various technologies including Microsoft Windows 10 and Windows 11, Microsoft Office 365 or above, iPhone devices, printing solutions, Active Directory, email management systems, document management systems, encryption software, and related tools. Experience with NexThink is preferred. For more information, please appy! Our client is unable to offer sponsorship at this time.
Apr 16, 2024
Full time
Job Description Jackson Hogg are delighted to be working with a company based in Newcastle on their search for a Service Desk Team Leader. This is a permanent role operating on a hybrid basis. The Team The Service Desk operates within the EMEA Service Delivery Team, serving as the primary contact point for both our London and International Offices. Our team's core objective is to provide top-tier IT support to the business. The Role Under the supervision of the Service Desk Manager, this position demands a proactive, well-organised, and self-motivated individual. Strong written and verbal communication skills are essential as the role involves interacting with business personnel and internal IT stakeholders across all levels. Technical proficiency is also required, as the role involves actively contributing to issue resolution while fulfilling leadership responsibilities. Key Responsibilities: The role encompasses, but is not limited to, the following: Team Management: Managing team schedules to ensure adequate coverage during prescribed times. Sharing responsibilities with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager. Contributing to the implementation and adherence to ITIL processes and best practices within the Service Desk. Assisting in monitoring and reporting on KPIs and SLAs for the team. Leading the First Line Team: Ensuring accurate identification and reporting of trend analysis and potential problem areas by the team. Conducting regular one-to-one sessions with team members to discuss performance, training needs, and review yearly objectives. Ensuring sufficient coverage on the first line desk daily. Monitoring ServiceNow call queues to ensure timely ticket resolution within SLA and to the required standards. Escalation Point: Serving as the initial escalation point for customer escalations. Participating in the internal Service Desk escalation team as a technical point of contact for analysts and apprentices. Process Management: Identifying service improvement initiatives and ensuring documentation, reporting, and adherence within the Service Desk. Assisting the Service Desk Manager in creating, maintaining, and distributing all Service Desk Processes. Quality Management: Identifying ticket quality issues through monthly reviews, generating reports on team members' performance, and ensuring prompt resolution of any issues. Ensuring monthly reporting on Quality Management is available to relevant managers. Major Incident Management: Collaborating with the Service Desk Manager to oversee the Major Incident process during office hours, ensuring compliance with all aspects of the process. Keeping the Service Desk informed about ongoing Major Incidents and potential workarounds. Key Skills and Experience Demonstrated experience in team supervision, workload prioritization, and resource management. Measurable experience in ITIL service management disciplines such as Incident, Major Incident, and Request Fulfilment, with some exposure to Problem and Change disciplines. Ability to manage personal and team workloads effectively, including roster management. Proven ability to measure and monitor team operational performance through agreed KPIs and provide management reports. Significant experience in customer service management, particularly with high-profile and VIP customers in demanding environments. Ability to prioritize personal and team workloads to meet changing business requirements. Proficiency in supporting various technologies including Microsoft Windows 10 and Windows 11, Microsoft Office 365 or above, iPhone devices, printing solutions, Active Directory, email management systems, document management systems, encryption software, and related tools. Experience with NexThink is preferred. For more information, please appy! Our client is unable to offer sponsorship at this time.
We have an exciting opportunity available for an IT Business Analyst focusing on the development and delivery of systems to join our client a market leading Food Manufacturer in their expanding IT Team based at their Head Office in Birmingham. Do you have what it takes to work with Stakeholders to determine their needs and priorities? Can you translate requirements into possible solutions and communicate options in non-technical language? Can you do this within a fast paced, demanding business, within the FMCG Industry? Are you comfortable gathering and analysing data in support of business cases, proposed projects, and systems requirements? Job Title : IT Business Analyst Location: Birmingham Hybrid Salary: Upto 45,000 Role Definition : Do you have a persistent and driven approach with an engaging demeanour that makes sure things get done? Have you got the flair and tenacity to challenge and do things differently? Are you equally comfortable forging ahead where process is limited, but diligent enough to ensure that process is followed where it exists? If the answer to all of the above is yes and you want to work in a high performing team within a fast based, ambitious business then this is the role for you. Key responsibilities: Use defined agreed upon, Business Analysis methods in the planning, design, development, and deployment of new applications. And for the enhancement of existing applications. Analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging value in these systems. Working with various IT implementation teams, both formal and informal, to ensure successful delivery and roll out of change initiatives. This may include production of training materials, standard operating procedures, data migration documents and process flows. Conduct research on software and hardware products to justify recommendations and to support capital investment. Working with business representatives and closely working with Product Owners and IT teams to understand and deliver business requirements. Define, document and agree processes that meet the agreed business goals and translate into operational processes within the relevant business systems. Working as part of the IT team to integrate and align current and future business projects with the agreed strategy. Assisting in the resolution of business issues through the effective use of Jira and Fresh Service. You will ideally have a background that involves working within IT Business Analysis and understand the theoretical and practical aspects required, preferably within the FMCG Sector. The ability to demonstrate a background of Business Analysis within a large and complex infrastructure is highly desirable along with excellent communication, planning, organisational and customer facing skills. You will have experience of working in a structured environment to deliver agreed objectives and business goals and be able to manage people involved in any requirements analysis whether internal or external suppliers. Educated to Degree level within an IT related discipline is preferable along with BCS, Agile level qualifications. This is an opportunity for you to leap into the Business Analyst arena and Fastrack your IT journey with an Award-Winning, forward-thinking team. A full UK drivers licence is required for this position along with access to your own transport due to travel required within the role.
Apr 16, 2024
Full time
We have an exciting opportunity available for an IT Business Analyst focusing on the development and delivery of systems to join our client a market leading Food Manufacturer in their expanding IT Team based at their Head Office in Birmingham. Do you have what it takes to work with Stakeholders to determine their needs and priorities? Can you translate requirements into possible solutions and communicate options in non-technical language? Can you do this within a fast paced, demanding business, within the FMCG Industry? Are you comfortable gathering and analysing data in support of business cases, proposed projects, and systems requirements? Job Title : IT Business Analyst Location: Birmingham Hybrid Salary: Upto 45,000 Role Definition : Do you have a persistent and driven approach with an engaging demeanour that makes sure things get done? Have you got the flair and tenacity to challenge and do things differently? Are you equally comfortable forging ahead where process is limited, but diligent enough to ensure that process is followed where it exists? If the answer to all of the above is yes and you want to work in a high performing team within a fast based, ambitious business then this is the role for you. Key responsibilities: Use defined agreed upon, Business Analysis methods in the planning, design, development, and deployment of new applications. And for the enhancement of existing applications. Analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging value in these systems. Working with various IT implementation teams, both formal and informal, to ensure successful delivery and roll out of change initiatives. This may include production of training materials, standard operating procedures, data migration documents and process flows. Conduct research on software and hardware products to justify recommendations and to support capital investment. Working with business representatives and closely working with Product Owners and IT teams to understand and deliver business requirements. Define, document and agree processes that meet the agreed business goals and translate into operational processes within the relevant business systems. Working as part of the IT team to integrate and align current and future business projects with the agreed strategy. Assisting in the resolution of business issues through the effective use of Jira and Fresh Service. You will ideally have a background that involves working within IT Business Analysis and understand the theoretical and practical aspects required, preferably within the FMCG Sector. The ability to demonstrate a background of Business Analysis within a large and complex infrastructure is highly desirable along with excellent communication, planning, organisational and customer facing skills. You will have experience of working in a structured environment to deliver agreed objectives and business goals and be able to manage people involved in any requirements analysis whether internal or external suppliers. Educated to Degree level within an IT related discipline is preferable along with BCS, Agile level qualifications. This is an opportunity for you to leap into the Business Analyst arena and Fastrack your IT journey with an Award-Winning, forward-thinking team. A full UK drivers licence is required for this position along with access to your own transport due to travel required within the role.
Company Description We foster diverse perspectives and embrace innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management partner. Job Description Summary We seek a London-based End User Technology Analyst to join our EMEA End User Technology Team in Global Technology & Operations (GTO). Role Description The End User Technology Analyst is a key role for our firm providing the delivery and support of end user and workspace technology to our staff across EMEA offices. The successful candidate will be expected to build strong relationships with the business staff and management, acting as a trusted advisor for technology solutions as well as providing ongoing training to increase awareness and adoption of technology. This is a client-facing role which will have daily interaction with business and technology staff, including executive management. Key job responsibilities include, but are not limited to Act as a partner, trusted advisor and relationship manager for our business users, serving as the face of enterprise technology. This is business unit and/or location aligned and partners with the global technology management. Partner with product management, engineering?teams, and business aligned technology teams, providing feedback on products and services and engaging when new solutions are requested. Manage customer expectations and client experience in relation to consumption of enterprise technology by levering quantitative metrics, soliciting and analyzing client feedback, with the goal of providing superior service across our technology product offerings. End-user technology subject matter expert, understanding the product portfolio and how to support them. Ownership of all incident tickets and service requests for the business and/or location the candidate is aligned too. This includes the logging, review and escalation of incident tickets and problems, updating of knowledge articles, and facilitation across technology teams. Drive product training and adoption efforts; conduct end-user training, new hire training, host Tech Bar. Overall owner of?the new hire experience (setup, applications, on-boarding, training, etc.). Leads planning and buildouts of workplace technology for new offices, as well as regular move, add and change activities. Owns hardware procurement, disposal and asset management, including the regional equipment loaner programs. What makes this role unique or interesting? The successful candidate will be business-aligned and will have the opportunity to interact with all aspects of the business and technology. They will gain a thorough understanding of how technology impacts our business and contribute to the products and services that improve the business experience. The technology organization is highly collaborative and end user technologists are empowered and encouraged to be involved in discussions with engineers and application owners to work together on technology solutions. Qualifications, Experience, Education Bachelor's degree preferred. 5 years related experience is preferred.? Proven track record of supporting demanding and high energy users. Skills Strong interpersonal and communication skills. Strong business and technical writing skills. Demonstration of strong verbal and written communications skills in a corporate environment. Strong presence and presentation skills. Strong executive presence and high energy. Special Knowledge Strong understanding of IT Service Management practices, experience in using ITSM programs and the use of ServiceNow. Excellent troubleshooting, technical & creative problem-solving and analytical ability. Knowledge of Windows capabilities e.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares. Strong knowledge of Windows 10 and 11 operating systems. Strong knowledge of Apple and Android mobile devices. Knowledge of Microsoft Active Directory and Active Roles interface. Knowledge of Cisco desktop phones and features. Salary £55,000 - £65,000 including bonus and benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 15, 2024
Full time
Company Description We foster diverse perspectives and embrace innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management partner. Job Description Summary We seek a London-based End User Technology Analyst to join our EMEA End User Technology Team in Global Technology & Operations (GTO). Role Description The End User Technology Analyst is a key role for our firm providing the delivery and support of end user and workspace technology to our staff across EMEA offices. The successful candidate will be expected to build strong relationships with the business staff and management, acting as a trusted advisor for technology solutions as well as providing ongoing training to increase awareness and adoption of technology. This is a client-facing role which will have daily interaction with business and technology staff, including executive management. Key job responsibilities include, but are not limited to Act as a partner, trusted advisor and relationship manager for our business users, serving as the face of enterprise technology. This is business unit and/or location aligned and partners with the global technology management. Partner with product management, engineering?teams, and business aligned technology teams, providing feedback on products and services and engaging when new solutions are requested. Manage customer expectations and client experience in relation to consumption of enterprise technology by levering quantitative metrics, soliciting and analyzing client feedback, with the goal of providing superior service across our technology product offerings. End-user technology subject matter expert, understanding the product portfolio and how to support them. Ownership of all incident tickets and service requests for the business and/or location the candidate is aligned too. This includes the logging, review and escalation of incident tickets and problems, updating of knowledge articles, and facilitation across technology teams. Drive product training and adoption efforts; conduct end-user training, new hire training, host Tech Bar. Overall owner of?the new hire experience (setup, applications, on-boarding, training, etc.). Leads planning and buildouts of workplace technology for new offices, as well as regular move, add and change activities. Owns hardware procurement, disposal and asset management, including the regional equipment loaner programs. What makes this role unique or interesting? The successful candidate will be business-aligned and will have the opportunity to interact with all aspects of the business and technology. They will gain a thorough understanding of how technology impacts our business and contribute to the products and services that improve the business experience. The technology organization is highly collaborative and end user technologists are empowered and encouraged to be involved in discussions with engineers and application owners to work together on technology solutions. Qualifications, Experience, Education Bachelor's degree preferred. 5 years related experience is preferred.? Proven track record of supporting demanding and high energy users. Skills Strong interpersonal and communication skills. Strong business and technical writing skills. Demonstration of strong verbal and written communications skills in a corporate environment. Strong presence and presentation skills. Strong executive presence and high energy. Special Knowledge Strong understanding of IT Service Management practices, experience in using ITSM programs and the use of ServiceNow. Excellent troubleshooting, technical & creative problem-solving and analytical ability. Knowledge of Windows capabilities e.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares. Strong knowledge of Windows 10 and 11 operating systems. Strong knowledge of Apple and Android mobile devices. Knowledge of Microsoft Active Directory and Active Roles interface. Knowledge of Cisco desktop phones and features. Salary £55,000 - £65,000 including bonus and benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The TeamThe Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for our UK and International Offices.The key focus of the team is to deliver a world class IT service to the business. The RoleReporting to the Service Desk Team Leader, this is a highly customer focused and visible role requiring excellent first line and application support skills. This role is a fixed- term contract for 6 months. The role will involve but is not limited to the following: • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries• Receiving, logging and managing calls from internal staff via telephone and email• 1st line support - troubleshooting IT related problems in relation to software, hardware, access rights and mobile working solutions (iPhone, Intune, Citrix and VPN)• Ensuring all contact with customers is logged within the ITSM tool (ServiceNow), making use of all incident templates and processes that are built into the system• Maintain a high degree of customer service for all support queries and adhere to all service management principles• Assist with the creation of Knowledge Base Articles, Incident Templates and Standard Operating Procedures to assist team with handling Incidents/Requests• Proactively identifying potential Major Incidents and following the necessary escalation processes• Proactively reviewing, updating and attempting to perform same day fixes on all "unassigned" tickets within ServiceNow (Incidents as well as Service Requests)• Aim to fulfil all Service Requests and resolve all Incidents within agreed SLA periodSkills and Experience Required• Experience of working as either 1st or 2nd line in a busy professional services environment, supporting 2000+ customers.• Experience working with high profile, VIP customers• Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'.• Process driven, with the ability to focus on the end result/be a completer, finisher.• ITIL Qualified (Desirable) Candidates must have knowledge of supporting the following:• Microsoft Windows 10 and 11• Microsoft Office 365• VPN Solutions• Video Conferencing solutions (Zoom and Teams)• Mobile Devices and Mobile Device Management solutions• Printing solutions (Desktop and MFD)• Active Directory and Azure Active Directory• Encryption software Desired candidate would have knowledge of supporting the following:• iManage DMS (or other Document Management Systems)• NexThink DEX application• Apple iPhones• File transfer solutions• Mimecast email management• SCCM (reporting, collection management, log analysis)• Document Management tools Shift information• The Service Desk Analyst will work a 7 hour shift any time between 8am-8pm Monday to Friday The candidate must be available to work during these times.• Working a total of 35 hours per week• Shift times are on a rotation basis• Hybrid working- based in our Newcastle upon Tyne office Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Apr 14, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The TeamThe Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for our UK and International Offices.The key focus of the team is to deliver a world class IT service to the business. The RoleReporting to the Service Desk Team Leader, this is a highly customer focused and visible role requiring excellent first line and application support skills. This role is a fixed- term contract for 6 months. The role will involve but is not limited to the following: • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries• Receiving, logging and managing calls from internal staff via telephone and email• 1st line support - troubleshooting IT related problems in relation to software, hardware, access rights and mobile working solutions (iPhone, Intune, Citrix and VPN)• Ensuring all contact with customers is logged within the ITSM tool (ServiceNow), making use of all incident templates and processes that are built into the system• Maintain a high degree of customer service for all support queries and adhere to all service management principles• Assist with the creation of Knowledge Base Articles, Incident Templates and Standard Operating Procedures to assist team with handling Incidents/Requests• Proactively identifying potential Major Incidents and following the necessary escalation processes• Proactively reviewing, updating and attempting to perform same day fixes on all "unassigned" tickets within ServiceNow (Incidents as well as Service Requests)• Aim to fulfil all Service Requests and resolve all Incidents within agreed SLA periodSkills and Experience Required• Experience of working as either 1st or 2nd line in a busy professional services environment, supporting 2000+ customers.• Experience working with high profile, VIP customers• Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'.• Process driven, with the ability to focus on the end result/be a completer, finisher.• ITIL Qualified (Desirable) Candidates must have knowledge of supporting the following:• Microsoft Windows 10 and 11• Microsoft Office 365• VPN Solutions• Video Conferencing solutions (Zoom and Teams)• Mobile Devices and Mobile Device Management solutions• Printing solutions (Desktop and MFD)• Active Directory and Azure Active Directory• Encryption software Desired candidate would have knowledge of supporting the following:• iManage DMS (or other Document Management Systems)• NexThink DEX application• Apple iPhones• File transfer solutions• Mimecast email management• SCCM (reporting, collection management, log analysis)• Document Management tools Shift information• The Service Desk Analyst will work a 7 hour shift any time between 8am-8pm Monday to Friday The candidate must be available to work during these times.• Working a total of 35 hours per week• Shift times are on a rotation basis• Hybrid working- based in our Newcastle upon Tyne office Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
We're in search of an End User Technology Analyst based in London to join an EMEA End User Technology Team within Global Technology & Operations. This role encompasses the delivery, adoption, and support of various end user and workplace technologies across EMEA offices. Responsibilities include managing the desktop computing environment, mobile devices, communication tools, file services, telephony, and desktop software. Key Responsibilities: Act as a trusted advisor and relationship manager for business users, aligning with global technology management. Collaborate with product management, engineering teams, and business-aligned technology groups to provide feedback and engage in new solution development. Manage customer expectations and enhance client experience through quantitative metrics and solicited feedback. Serve as a subject matter expert on end-user technology, supporting the product portfolio. Take ownership of incident tickets, service requests, and knowledge articles, facilitating communication across technology teams. Drive product training and adoption initiatives, including end-user and new hire training. Manage the new hire experience from setup to training. Lead workplace technology planning and buildouts for new offices, as well as regular maintenance activities. Oversee hardware procurement, disposal, asset management, and regional mobile phone plans. Collaborate with Audio Visual Services team to ensure excellent client experiences. Partner with infrastructure teams for smart hands support and occasional travel to satellite offices. Skills: Deep interest in technology and high energy. Strong interpersonal and communication skills. Proficient in business and technical writing. Demonstrated ability in corporate communication. Strong executive presence and presentation skills. Specialized Knowledge: Understanding of IT Service Management practices and experience with ITSM programs like ServiceNow. Excellent troubleshooting and problem-solving skills. Knowledge of Windows and Apple operating systems, Microsoft Active Directory, Cisco desktop phones, VDI, and PC/server hardware.
Apr 13, 2024
Full time
We're in search of an End User Technology Analyst based in London to join an EMEA End User Technology Team within Global Technology & Operations. This role encompasses the delivery, adoption, and support of various end user and workplace technologies across EMEA offices. Responsibilities include managing the desktop computing environment, mobile devices, communication tools, file services, telephony, and desktop software. Key Responsibilities: Act as a trusted advisor and relationship manager for business users, aligning with global technology management. Collaborate with product management, engineering teams, and business-aligned technology groups to provide feedback and engage in new solution development. Manage customer expectations and enhance client experience through quantitative metrics and solicited feedback. Serve as a subject matter expert on end-user technology, supporting the product portfolio. Take ownership of incident tickets, service requests, and knowledge articles, facilitating communication across technology teams. Drive product training and adoption initiatives, including end-user and new hire training. Manage the new hire experience from setup to training. Lead workplace technology planning and buildouts for new offices, as well as regular maintenance activities. Oversee hardware procurement, disposal, asset management, and regional mobile phone plans. Collaborate with Audio Visual Services team to ensure excellent client experiences. Partner with infrastructure teams for smart hands support and occasional travel to satellite offices. Skills: Deep interest in technology and high energy. Strong interpersonal and communication skills. Proficient in business and technical writing. Demonstrated ability in corporate communication. Strong executive presence and presentation skills. Specialized Knowledge: Understanding of IT Service Management practices and experience with ITSM programs like ServiceNow. Excellent troubleshooting and problem-solving skills. Knowledge of Windows and Apple operating systems, Microsoft Active Directory, Cisco desktop phones, VDI, and PC/server hardware.
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services? This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area! The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities: Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems. Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates. Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems. The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with: Strong, proven Cisco networking hands-on skills. Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include - O Image deployment O Virtualisation (VMware) O Data Protection (Veeam) O BAU & troubleshooting O MFA configuration O Disk encryption technologies O Patching Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow. APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to (url removed) or call on (phone number removed) or (phone number removed)
Apr 12, 2024
Full time
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services? This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area! The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities: Direct research on potential technology solutions. Keep current with the latest technologies. Practice asset management for IT hardware, software, and equipment. Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems. Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates. Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems. The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with: Strong, proven Cisco networking hands-on skills. Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include - O Image deployment O Virtualisation (VMware) O Data Protection (Veeam) O BAU & troubleshooting O MFA configuration O Disk encryption technologies O Patching Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory. This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow. APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to (url removed) or call on (phone number removed) or (phone number removed)
Job Description: Job Title: Application Security Analyst Corporate Title: Vice President Location: Chester Role Description: Resource will function as a member of an enterprise network application layer intrusion, detection, prevention, and response team. Will develop and implement custom alerts and dashboards monitoring controls based on OSI layer 7 attack and threat indicators. Provides leadership in assessing new threat vectors and designing and implementing effective controls. Leverages advanced investigative skills using best in class data correlation and network/packet analysis tools. Will partner with senior leaders from lines of business organizations to triage security events and report on impacting security initiatives. Responsible for mentoring and developing the skill sets of less experienced team members. Develops and implements processes or controls in support of audit and risk requirements. The Team: The Network and Endpoint Cybersecurity Operations team provides the first line of defense for Bank of America's global network. It defends against various threats including DDoS, Malware, Web Based Attacks, Remote Attacks, and provides network access assurance across our network and endpoint boundaries. Provides network and endpoint anomaly monitoring for indicators of compromise, and a 24x7 rapid response capability for network and endpoint security related events and incidents. Core Skills: Required Skills: Strong Splunk skill set. The security analyst will leverage Splunk to analyze logs and other security events to find targeted attacks against network-based bank assets. Strong Intrusion Analysis background. Resource must be able to identify and interpret weblogs from various webservers. Knowledgeable of current exploits. Resource must be able to identify common exploits from the appropriate web and event logs. Working knowledge of Linux, Windows, and OS X operating systems. Comfortable with scripting languages and regular expressions Strong knowledge common network protocols Working knowledge of enterprise Client / Server architecture Working knowledge of OSI model 3 through 7 We are a front-line team that handles active security events and highly current threats. On call and after-hours work can be expected although we rotate to approximately one week every 2 months. The analyst will use new intelligence to update existing controls to detect new threats against the bank. Will be expected to have solid technical skills to operate independently and to support others within the security team. Preferred Skills: Experience doing packet captures and interpreting them (wireshark for example). Understanding of stateful firewalls and able to interpret firewall rules. Able to interpret SQL, Apache web logs, IIS, Active Directory and other security logs. Full understanding of modern web site deployments and technology. Familiarity with web application attacks including SQL injection, cross-site scripting, and remote file inclusion. Use tools to detect anomalous/malicious data transmissions on the network. Use advanced analytics / security tools to detect malware on the network. Bank of America: Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates. In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here. Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. Job Band: H5 Shift: Hours Per Week: 35 Weekly Schedule: Referral Bonus Amount: 0
Sep 24, 2022
Full time
Job Description: Job Title: Application Security Analyst Corporate Title: Vice President Location: Chester Role Description: Resource will function as a member of an enterprise network application layer intrusion, detection, prevention, and response team. Will develop and implement custom alerts and dashboards monitoring controls based on OSI layer 7 attack and threat indicators. Provides leadership in assessing new threat vectors and designing and implementing effective controls. Leverages advanced investigative skills using best in class data correlation and network/packet analysis tools. Will partner with senior leaders from lines of business organizations to triage security events and report on impacting security initiatives. Responsible for mentoring and developing the skill sets of less experienced team members. Develops and implements processes or controls in support of audit and risk requirements. The Team: The Network and Endpoint Cybersecurity Operations team provides the first line of defense for Bank of America's global network. It defends against various threats including DDoS, Malware, Web Based Attacks, Remote Attacks, and provides network access assurance across our network and endpoint boundaries. Provides network and endpoint anomaly monitoring for indicators of compromise, and a 24x7 rapid response capability for network and endpoint security related events and incidents. Core Skills: Required Skills: Strong Splunk skill set. The security analyst will leverage Splunk to analyze logs and other security events to find targeted attacks against network-based bank assets. Strong Intrusion Analysis background. Resource must be able to identify and interpret weblogs from various webservers. Knowledgeable of current exploits. Resource must be able to identify common exploits from the appropriate web and event logs. Working knowledge of Linux, Windows, and OS X operating systems. Comfortable with scripting languages and regular expressions Strong knowledge common network protocols Working knowledge of enterprise Client / Server architecture Working knowledge of OSI model 3 through 7 We are a front-line team that handles active security events and highly current threats. On call and after-hours work can be expected although we rotate to approximately one week every 2 months. The analyst will use new intelligence to update existing controls to detect new threats against the bank. Will be expected to have solid technical skills to operate independently and to support others within the security team. Preferred Skills: Experience doing packet captures and interpreting them (wireshark for example). Understanding of stateful firewalls and able to interpret firewall rules. Able to interpret SQL, Apache web logs, IIS, Active Directory and other security logs. Full understanding of modern web site deployments and technology. Familiarity with web application attacks including SQL injection, cross-site scripting, and remote file inclusion. Use tools to detect anomalous/malicious data transmissions on the network. Use advanced analytics / security tools to detect malware on the network. Bank of America: Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates. In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here. Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. Job Band: H5 Shift: Hours Per Week: 35 Weekly Schedule: Referral Bonus Amount: 0
Key Relationships: Product Owner • Business Analysts • Engineers • Test Guild Lead Job Summary: The Automation Tester (also known as Test Automation Engineers) design and write programs that run automatic tests on new or existing software within D&G's technology and digital estate. Key responsibilities of a D&G Automation Tester include: • Ensuring Products and technology solutions are delivered to quality in line with end-user and/or customer expectations • Designing and writing test automation scripts • Using test automation frameworks • Investigating problems in software • Working with other testers and software developers to find solutions Other key aspects of the role include: • Developing and maintaining professional working relationships, especially within the Product team and with those who interact regularly with the test team • Focus on the important testing and product priorities as agreed-upon with the Product Owner • Effectively balance curiosity about tests, test results, and bugs with project constraints on budget and schedule • Exhibit a demeanour of professional pessimism, i.e., in a pleasant and non-confrontational fashion work with determination to find, document, and advocate the repair of bugs • Show initiative in setting and meeting goals within an environment of managed change • Continually learn relevant modern technologies to keep up with and apply them to the job and support D&G teams to adopt them, by becoming the subject matter expert on modern technologies and frameworks. • Participate in the architecture and design of the area early in the development cycle, influencing it to drive quality and adherence to the specification Key Responsibilities: Mentor more junior testers in the team to create a high-performance automated test function. • Coach developers and software engineers to perform test driven development • Find innovative uses for test automation software with a view to reducing cycle time of delivery • Where appropriate Line Manage 1-2 Testers Review requirements, specifications, user story documentation, help files, and other project documentation to assure quality of the products and tests to be developed, i.e., perform manual static testing. • Select and develop appropriate test automation tools, applying the latest techniques in test automation, e.g., data-driven testing. • Use risk-driven techniques to develop, maintain, and execute automated test suites, i.e., perform automated dynamic testing. • Work with the Engineering team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects. • Work with the Engineering team to create and maintain an automated nightly build verification ("smoke") tests • Ensure proper version control and configuration management of all test objects developed and test environments used. • Develop and executed automated test suites using COTS and custom tools • Integrate test suites into the test management system and custom test harnesses and, • Perform other testing-related duties as required System Knowledge: D&G's digital products are hosted in AWS and built in Angular • On-prem IBM platforms like AS/400, RPG and other tools and technologies • Our test automation suite is based on Selenium with Cucumber BDD Framework Essential Skills: Programming languages, such as C# and Core Java • Mathematical aptitude and strong problem-solving skills • Excellent organisational and time management skills • Teamwork skills because most solutions require input from individuals with separate roles • Self-development skills to keep up to date with fast-changing trends Data design and test data management • Highly accurate and detail-oriented • Excellent verbal and written communication skills Desirable: An understanding of the latest trends and their role in a commercial environment • Software development background to assist in rapid identification of root causes for defects Experience: Previous experience as a test automation engineer • Proficiency in programming languages such as C#, Core Java, Java Script • Experience in automating tests for in any object orientated language • Web Service, RESTful API automated testing experience and an understanding of how web apps consume RESTful services • Experience of build testing frameworks and automated test scripts for AWS integration and data components • Understanding of databases and able to interrogate them using SQL • Good understanding of version control systems. Experience in using git; Use of de-bugging tools, ability to analyse stack traces, code, log-files, and other artefacts; Good understanding of CI and experience of using a CI system, ideally Jenkins and AWS code pipeline; Understanding of Service Oriented Architectures; Ability to programmatically interact with data formats that may include XML and JSON • Understanding of mocks / stubs and experience in building these for automated testing • Demonstrable knowledge of rolling out a new automated testing framework e.g., using Selenium/WebDriver within an Agile delivery environment • Demonstrable evidence of working in a multi-tenant environment with multiple clients • Interested in Big Data Qualifications: Ideally a Bachelor's degree in computer science, software development, or an equivalent numerate degree (maths, physics, etc).
Sep 24, 2022
Full time
Key Relationships: Product Owner • Business Analysts • Engineers • Test Guild Lead Job Summary: The Automation Tester (also known as Test Automation Engineers) design and write programs that run automatic tests on new or existing software within D&G's technology and digital estate. Key responsibilities of a D&G Automation Tester include: • Ensuring Products and technology solutions are delivered to quality in line with end-user and/or customer expectations • Designing and writing test automation scripts • Using test automation frameworks • Investigating problems in software • Working with other testers and software developers to find solutions Other key aspects of the role include: • Developing and maintaining professional working relationships, especially within the Product team and with those who interact regularly with the test team • Focus on the important testing and product priorities as agreed-upon with the Product Owner • Effectively balance curiosity about tests, test results, and bugs with project constraints on budget and schedule • Exhibit a demeanour of professional pessimism, i.e., in a pleasant and non-confrontational fashion work with determination to find, document, and advocate the repair of bugs • Show initiative in setting and meeting goals within an environment of managed change • Continually learn relevant modern technologies to keep up with and apply them to the job and support D&G teams to adopt them, by becoming the subject matter expert on modern technologies and frameworks. • Participate in the architecture and design of the area early in the development cycle, influencing it to drive quality and adherence to the specification Key Responsibilities: Mentor more junior testers in the team to create a high-performance automated test function. • Coach developers and software engineers to perform test driven development • Find innovative uses for test automation software with a view to reducing cycle time of delivery • Where appropriate Line Manage 1-2 Testers Review requirements, specifications, user story documentation, help files, and other project documentation to assure quality of the products and tests to be developed, i.e., perform manual static testing. • Select and develop appropriate test automation tools, applying the latest techniques in test automation, e.g., data-driven testing. • Use risk-driven techniques to develop, maintain, and execute automated test suites, i.e., perform automated dynamic testing. • Work with the Engineering team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects. • Work with the Engineering team to create and maintain an automated nightly build verification ("smoke") tests • Ensure proper version control and configuration management of all test objects developed and test environments used. • Develop and executed automated test suites using COTS and custom tools • Integrate test suites into the test management system and custom test harnesses and, • Perform other testing-related duties as required System Knowledge: D&G's digital products are hosted in AWS and built in Angular • On-prem IBM platforms like AS/400, RPG and other tools and technologies • Our test automation suite is based on Selenium with Cucumber BDD Framework Essential Skills: Programming languages, such as C# and Core Java • Mathematical aptitude and strong problem-solving skills • Excellent organisational and time management skills • Teamwork skills because most solutions require input from individuals with separate roles • Self-development skills to keep up to date with fast-changing trends Data design and test data management • Highly accurate and detail-oriented • Excellent verbal and written communication skills Desirable: An understanding of the latest trends and their role in a commercial environment • Software development background to assist in rapid identification of root causes for defects Experience: Previous experience as a test automation engineer • Proficiency in programming languages such as C#, Core Java, Java Script • Experience in automating tests for in any object orientated language • Web Service, RESTful API automated testing experience and an understanding of how web apps consume RESTful services • Experience of build testing frameworks and automated test scripts for AWS integration and data components • Understanding of databases and able to interrogate them using SQL • Good understanding of version control systems. Experience in using git; Use of de-bugging tools, ability to analyse stack traces, code, log-files, and other artefacts; Good understanding of CI and experience of using a CI system, ideally Jenkins and AWS code pipeline; Understanding of Service Oriented Architectures; Ability to programmatically interact with data formats that may include XML and JSON • Understanding of mocks / stubs and experience in building these for automated testing • Demonstrable knowledge of rolling out a new automated testing framework e.g., using Selenium/WebDriver within an Agile delivery environment • Demonstrable evidence of working in a multi-tenant environment with multiple clients • Interested in Big Data Qualifications: Ideally a Bachelor's degree in computer science, software development, or an equivalent numerate degree (maths, physics, etc).
Azure Infrastructure Analyst EMEA - Virtual This role will focus on: Would you like to put your skills to the test within a complex, global FTSE 50 business environment? If you are curious, read on... Firstly, this is fully remote role. So if you're looking for a better work/life balance, then this could be the answer. You will be working within the group-wide Watson-Marlow IT Infrastructure team, and supporting the Azure hosting services across all of our Global sites. You will be monitoring and maintaining the private cloud hosting infrastructure of our Dynamics ERP platform, optimising the performance of group systems. Some of the responsibilities you will enjoy will include: Supporting introduction of Azure DevOps. Building out Azure services for strategic projects such as Dynamics 365 and Azure data services. Review application and systems logs and proactively manage any issues. Support the movement of servers out of local sites and into Azure. Staying up-to-date with current Infrastructure trends and standards to inform continuous improvement of our systems and procedures. As you would imagine, there is much more to it, but you get the gist... To be successful in this role, youwill need: Some experience of working with Azure hosting platforms in a commercial environment. Knowledge of networking and security systems, and working on third party hosts. The confidence to work independently as required, but reach out for support when needed. Excellent collaboration skills with the ability to seamlessly work within a diverse global team. This role could be based in the UK, or somewhere in mainland Europe. Closing date: Friday 5th August 2022 Why Watson-Marlow: At Watson-Marlow Fluid Technology Group you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job. Our business is built by a diverse team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference. As a growing and ambitious organisation with a presence in over60 global locations and across multiple markets, we can offer you the workingenvironment and support needed to be successful. We are committed toachieving workforce diversity and creating an inclusive working environment. Wewelcome all applications irrespective of social and cultural background, age,gender, disability, sexual orientation or religious belief. What's in it for me? Weoffer a range of attractive staff benefits including accessible employeeforums, comprehensive pension packages, flexible working arrangements, privatemedical healthcare for all employees and inclusive employment practices. About Watson-Marlow Every day, we help companies across the globe to bemore efficient and sustainable. Watson-Marlow FluidTechnology Group (WMFTG) is the world leader in niche peristaltic pumps andassociated fluid path technologies. Comprising ten established brands, eachwith their area of expertise, but together offering our customers unrivalledsolutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax-Sarco Engineeringplc, we are proud to be a FTSE 100 company.
Sep 24, 2022
Full time
Azure Infrastructure Analyst EMEA - Virtual This role will focus on: Would you like to put your skills to the test within a complex, global FTSE 50 business environment? If you are curious, read on... Firstly, this is fully remote role. So if you're looking for a better work/life balance, then this could be the answer. You will be working within the group-wide Watson-Marlow IT Infrastructure team, and supporting the Azure hosting services across all of our Global sites. You will be monitoring and maintaining the private cloud hosting infrastructure of our Dynamics ERP platform, optimising the performance of group systems. Some of the responsibilities you will enjoy will include: Supporting introduction of Azure DevOps. Building out Azure services for strategic projects such as Dynamics 365 and Azure data services. Review application and systems logs and proactively manage any issues. Support the movement of servers out of local sites and into Azure. Staying up-to-date with current Infrastructure trends and standards to inform continuous improvement of our systems and procedures. As you would imagine, there is much more to it, but you get the gist... To be successful in this role, youwill need: Some experience of working with Azure hosting platforms in a commercial environment. Knowledge of networking and security systems, and working on third party hosts. The confidence to work independently as required, but reach out for support when needed. Excellent collaboration skills with the ability to seamlessly work within a diverse global team. This role could be based in the UK, or somewhere in mainland Europe. Closing date: Friday 5th August 2022 Why Watson-Marlow: At Watson-Marlow Fluid Technology Group you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job. Our business is built by a diverse team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference. As a growing and ambitious organisation with a presence in over60 global locations and across multiple markets, we can offer you the workingenvironment and support needed to be successful. We are committed toachieving workforce diversity and creating an inclusive working environment. Wewelcome all applications irrespective of social and cultural background, age,gender, disability, sexual orientation or religious belief. What's in it for me? Weoffer a range of attractive staff benefits including accessible employeeforums, comprehensive pension packages, flexible working arrangements, privatemedical healthcare for all employees and inclusive employment practices. About Watson-Marlow Every day, we help companies across the globe to bemore efficient and sustainable. Watson-Marlow FluidTechnology Group (WMFTG) is the world leader in niche peristaltic pumps andassociated fluid path technologies. Comprising ten established brands, eachwith their area of expertise, but together offering our customers unrivalledsolutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax-Sarco Engineeringplc, we are proud to be a FTSE 100 company.
Job Role Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as an experienced Software Engineer. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Programming in one or more of JavaScript, Java, .Net, Python Collaboratively designing and building Proof of Concept or Production systems Source controlling your code with Version Control Systems, for example Git, Mercurial, Perforce Utilising CI/CD tools, such as Bamboo, Jenkins, TeamCity, Bitbucket, in order to streamline delivery of new features and fixes Continual testing of code using Automated Testing Frameworks Ensuring code consistency and quality by utilising static code analysis tools e.g. SonarQube Team working inside an agile environment e.g. Scrum, Lean, Kanban Common software design patterns Using precedent and your own creativity to solve our client's challenges! It would be great if you also had experience in some of these, but if not we'll help you with them Machine Learning software e.g. Amazon and Azure machine learning, or Google's TensorFlow Deploying and managing in Cloud Computing such as AWS, MS Azure Containerisation e.g. Docker, Kubernetes Relational, document, or graph database systems Software configuration and deployment e.g. Ansible Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Sep 23, 2022
Full time
Job Role Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as an experienced Software Engineer. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Programming in one or more of JavaScript, Java, .Net, Python Collaboratively designing and building Proof of Concept or Production systems Source controlling your code with Version Control Systems, for example Git, Mercurial, Perforce Utilising CI/CD tools, such as Bamboo, Jenkins, TeamCity, Bitbucket, in order to streamline delivery of new features and fixes Continual testing of code using Automated Testing Frameworks Ensuring code consistency and quality by utilising static code analysis tools e.g. SonarQube Team working inside an agile environment e.g. Scrum, Lean, Kanban Common software design patterns Using precedent and your own creativity to solve our client's challenges! It would be great if you also had experience in some of these, but if not we'll help you with them Machine Learning software e.g. Amazon and Azure machine learning, or Google's TensorFlow Deploying and managing in Cloud Computing such as AWS, MS Azure Containerisation e.g. Docker, Kubernetes Relational, document, or graph database systems Software configuration and deployment e.g. Ansible Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Technical Team Lead. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Taking responsibility for the technical output of your team Collaborating with other tech leads and architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of these, but if not we'll help you with them: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Managing stakeholders, including users and management Familiarity with security concepts, including secure design and implementation Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 22, 2022
Full time
Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Technical Team Lead. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Taking responsibility for the technical output of your team Collaborating with other tech leads and architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of these, but if not we'll help you with them: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Managing stakeholders, including users and management Familiarity with security concepts, including secure design and implementation Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Platform Engineer Leeds, with support for Hybrid working. Full-time. Job Description Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as an experienced Platform Engineer. As a key member of an Engineering team, you'll be working with our Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team and be given as much ownership and responsibility as you have the appetite for. You'll be part of a much largerEngineering community to give you the support you want in order to grow your knowledge, and capabilities. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy operating in roles that expose you to the full delivery lifecycle. You'll be given flexiblity in order to learn and pick up new technologies and approaches and will play a role in identifying the right technologies to use for the job. Ypu'll be supported with training with access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work with, you'll be doing it for an organisation that makes a huge impact to the security and safety of the UK and other nations. About you You will have many of the following: Experience working in a similar DevOps / SRE / Infrastructure role An appreciation of Infrastructure as Code, and CI/CD tooling Scripting abilities with languages such as Shell, Bash, or Python etc A working knowledge of Linux, networking, routing & firewalls etc Great communication and problem solving skills, and a desire to learn new technologies Working in an Agile environment (e.g. Scrum, Kanban, SAFe, XP, etc) It would be great if you also had experience in some of these, but if not we'll help you with them: Configuration Management tools such as Puppet, Chef, or Ansible etc Infrastructure as Code tools like Terraform or Cloud formation Cloud technologies such as AWS or Azure Docker, and container runtime platforms such as Kubernetes, Openshift or Marathon / Mesos etc Security Clearance is required for this vacancy however if you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 22, 2022
Full time
Platform Engineer Leeds, with support for Hybrid working. Full-time. Job Description Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as an experienced Platform Engineer. As a key member of an Engineering team, you'll be working with our Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team and be given as much ownership and responsibility as you have the appetite for. You'll be part of a much largerEngineering community to give you the support you want in order to grow your knowledge, and capabilities. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy operating in roles that expose you to the full delivery lifecycle. You'll be given flexiblity in order to learn and pick up new technologies and approaches and will play a role in identifying the right technologies to use for the job. Ypu'll be supported with training with access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work with, you'll be doing it for an organisation that makes a huge impact to the security and safety of the UK and other nations. About you You will have many of the following: Experience working in a similar DevOps / SRE / Infrastructure role An appreciation of Infrastructure as Code, and CI/CD tooling Scripting abilities with languages such as Shell, Bash, or Python etc A working knowledge of Linux, networking, routing & firewalls etc Great communication and problem solving skills, and a desire to learn new technologies Working in an Agile environment (e.g. Scrum, Kanban, SAFe, XP, etc) It would be great if you also had experience in some of these, but if not we'll help you with them: Configuration Management tools such as Puppet, Chef, or Ansible etc Infrastructure as Code tools like Terraform or Cloud formation Cloud technologies such as AWS or Azure Docker, and container runtime platforms such as Kubernetes, Openshift or Marathon / Mesos etc Security Clearance is required for this vacancy however if you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Job Description Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Technical Team Lead. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Taking responsibility for the technical output of your team Collaborating with other tech leads and architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of these, but if not we'll help you with them: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Managing stakeholders, including users and management Familiarity with security concepts, including secure design and implementation Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Sep 21, 2022
Full time
Job Description Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Technical Team Lead. As a key member of a Software Engineering team, you'll be working with our National Security Customers to build systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value Engineers who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new technologies and approaches. You'll be playing a role in identifying the right technologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Designing innovative solutions that fit within business and technical constraints Taking responsibility for the technical output of your team Collaborating with other tech leads and architects to join-up solutions Communicating clearly and concisely, both verbally and in written form Championing quality assurance and best practices and mentoring individuals in their application Practical software development in one or more common languages, such as Java, C# or JavaScript Following an agile development methodology, such as SCRUM or SAFe Driving innovation within a team of engineers to find new solutions to difficult problems It would be great if you also had experience in some of these, but if not we'll help you with them: Cloud technology training and certification, such as AWS or Azure A scaled agile framework certification, such as SAFe or Experience in full-stack technical design Managing stakeholders, including users and management Familiarity with security concepts, including secure design and implementation Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Scrum Master. As a Scrum Master within a Software Engineering team, you'll be working with our National Security Customers to build and run systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value scrum team members who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new approaches. You'll be playing a role in identifying the right behaviours, best practices and development methodologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Leadership roles or responsibilities - either delivery or technically focussed - within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them and identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It would be great if you also had experience in some of these, but if not we'll help you with them: A Scrum certification such as PSM or CSM A scaled agile framework certification such as SAFe or Project management, including identifying and reporting on risks, issues and dependencies Service management, for example responding to incidents or outages, using problem solving skills and coordinating with multiple people or teams. Change management, including working with other teams and end users to make new feature deployments on live services more transparent, reducing risk Experience with software development or design Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Sep 21, 2022
Full time
Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Scrum Master. As a Scrum Master within a Software Engineering team, you'll be working with our National Security Customers to build and run systems that support their core mission capabilities. You'll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You'll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value scrum team members who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new approaches. You'll be playing a role in identifying the right behaviours, best practices and development methodologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you'll be doing it for an organisation who makes a huge impact to the security of the UK. About you You will have experience in many of the following: Leadership roles or responsibilities - either delivery or technically focussed - within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching and mentoring junior software developers, setting an example for them and identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It would be great if you also had experience in some of these, but if not we'll help you with them: A Scrum certification such as PSM or CSM A scaled agile framework certification such as SAFe or Project management, including identifying and reporting on risks, issues and dependencies Service management, for example responding to incidents or outages, using problem solving skills and coordinating with multiple people or teams. Change management, including working with other teams and end users to make new feature deployments on live services more transparent, reducing risk Experience with software development or design Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working, and many of our roles include hybrid working enabling a mix of working from home and in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About our team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Reporting Business Analyst - Banking (to £550/day - umbrella only) This a great opportunity with a prestigious and very large global financial services institution! They require a capable Business Analyst in conjunction with assigned SMEs to determine the impact on the organisation and document detailed technical business requirements to support new requirements and reflect any required changes. This will revolve around all trade and transaction reporting regulation and updates including European Market Infrastructure Regulation (EMIR), Markets in Financial Instruments Regulation and Directives (MiFID/MiFIR II) and Securities Financing Transaction Regulation (SFTR). The role will involve: Track and analyse regulatory communications and updates across EMEA and work with the SMEs and end users to understand and document the practical implications for all associated systems and processes. Communicate with internal colleagues to understand the current practise and processes of departments and the organisation Identify the processes, system changes and timescales required to introduce regulatory changes and ensure the correct governance of the change process Work closely with the SMEs to appraise stakeholders of the potential impact of regulatory change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Communicate clearly within a multi-disciplinary team, gain consensus for the best solution and implement the required changes to maintain compliance with regulation and/or gain efficiencies. Detail the appropriate business requirements and regulatory technical specification to support any changes or new requirements to ensure compliance Support and involve the appropriate staff and teams in the QA, testing and delivery of changes, including helping to resolve any issues. Act as the technical interface to selected third party vendor You will require the following to be considered for the role: Strong communication skills Experience of participating in regulatory driven and/or systems project teams within banking Must be accurate in data analysis Able to produce gap analysis/requirements, workflows and technical requirement documents. Working knowledge of EMEA regulatory requirements, the banking products it impacts and prior experience of providing regulatory analysis and business requirements documentation Knowledge of EMIR, MIFIR &/or SFTR regulations required Proven ability to analyse current and future regulatory requirements and translate them into practical implications for specific processes and systems. Previous experience in assisting a Regulatory liaison team to manage regulator expectations for remediation of transaction reporting errors & back reporting Technical skill required to analyse impact of regulation on system infrastructure and liaise with technical SMEs to agree appropriate solutions Good stakeholder management skills Keywords: business, system, systems, analyst, mifid, mifir, emir, stfr, regulation, regulations, directive, directives, financing, finance, banking, report, reports, reporting, trade, trades, transaction, transactions, consultant, lead, leader, manager
Nov 09, 2021
Contractor
Reporting Business Analyst - Banking (to £550/day - umbrella only) This a great opportunity with a prestigious and very large global financial services institution! They require a capable Business Analyst in conjunction with assigned SMEs to determine the impact on the organisation and document detailed technical business requirements to support new requirements and reflect any required changes. This will revolve around all trade and transaction reporting regulation and updates including European Market Infrastructure Regulation (EMIR), Markets in Financial Instruments Regulation and Directives (MiFID/MiFIR II) and Securities Financing Transaction Regulation (SFTR). The role will involve: Track and analyse regulatory communications and updates across EMEA and work with the SMEs and end users to understand and document the practical implications for all associated systems and processes. Communicate with internal colleagues to understand the current practise and processes of departments and the organisation Identify the processes, system changes and timescales required to introduce regulatory changes and ensure the correct governance of the change process Work closely with the SMEs to appraise stakeholders of the potential impact of regulatory change on the service, function or system/s highlighting the options, impact and potential links between required changes on the existing infrastructure so that well informed decisions can be made Communicate clearly within a multi-disciplinary team, gain consensus for the best solution and implement the required changes to maintain compliance with regulation and/or gain efficiencies. Detail the appropriate business requirements and regulatory technical specification to support any changes or new requirements to ensure compliance Support and involve the appropriate staff and teams in the QA, testing and delivery of changes, including helping to resolve any issues. Act as the technical interface to selected third party vendor You will require the following to be considered for the role: Strong communication skills Experience of participating in regulatory driven and/or systems project teams within banking Must be accurate in data analysis Able to produce gap analysis/requirements, workflows and technical requirement documents. Working knowledge of EMEA regulatory requirements, the banking products it impacts and prior experience of providing regulatory analysis and business requirements documentation Knowledge of EMIR, MIFIR &/or SFTR regulations required Proven ability to analyse current and future regulatory requirements and translate them into practical implications for specific processes and systems. Previous experience in assisting a Regulatory liaison team to manage regulator expectations for remediation of transaction reporting errors & back reporting Technical skill required to analyse impact of regulation on system infrastructure and liaise with technical SMEs to agree appropriate solutions Good stakeholder management skills Keywords: business, system, systems, analyst, mifid, mifir, emir, stfr, regulation, regulations, directive, directives, financing, finance, banking, report, reports, reporting, trade, trades, transaction, transactions, consultant, lead, leader, manager
IT Support Team Leader (Client Infrastructure) Bradford Up to £36,000 Your new role Managing a team of IT Support Analysts, you will ensure that the IT issues of 2000+ users will be fixed in a timely and effectively manner. You will guarantee an excellent customer experience, whilst minimising down time to the internal customer base. You will also be involved in a mixture of BAU infrastructure support and IT projects Responsibilities Ensure the IT team of seven deliver IT solutions effectively Implement improvements to client provisioning Support infrastructure and application migrations from the client perspective (Windows and iPad) Support delivery and implementation across EMEA Collaborate with the Internal Audit Team to improve compliance Purchasing of equipment eg, laptops and home working equipment Create and deliver user training sessions Implement improvements in documentation, processes, and quality control Build a closer relationship between the IT, Change and MDM teams and key stakeholders Manage Project deliverables with stakeholders' expectations Excellent problem-solving skills with driven, pro-active, can do attitude. Strong communication skills with the ability to discuss technical solutions using basic explanation. Ability to work on own initiative, address and resolve problems in a busy environment. A passion for customer service with an active interest in IT Experience needed Strong IT Infrastructure knowledge (Office 365, SCCM, Intune, PowerShell, Group Policy, Asset Management) Diagnosing and troubleshooting hardware and software Stakeholders Engagement Team Leadership or Management experience Business process experience Active Directory knowledge Windows Server knowledge Strong written/verbal communication What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Nov 05, 2021
Full time
IT Support Team Leader (Client Infrastructure) Bradford Up to £36,000 Your new role Managing a team of IT Support Analysts, you will ensure that the IT issues of 2000+ users will be fixed in a timely and effectively manner. You will guarantee an excellent customer experience, whilst minimising down time to the internal customer base. You will also be involved in a mixture of BAU infrastructure support and IT projects Responsibilities Ensure the IT team of seven deliver IT solutions effectively Implement improvements to client provisioning Support infrastructure and application migrations from the client perspective (Windows and iPad) Support delivery and implementation across EMEA Collaborate with the Internal Audit Team to improve compliance Purchasing of equipment eg, laptops and home working equipment Create and deliver user training sessions Implement improvements in documentation, processes, and quality control Build a closer relationship between the IT, Change and MDM teams and key stakeholders Manage Project deliverables with stakeholders' expectations Excellent problem-solving skills with driven, pro-active, can do attitude. Strong communication skills with the ability to discuss technical solutions using basic explanation. Ability to work on own initiative, address and resolve problems in a busy environment. A passion for customer service with an active interest in IT Experience needed Strong IT Infrastructure knowledge (Office 365, SCCM, Intune, PowerShell, Group Policy, Asset Management) Diagnosing and troubleshooting hardware and software Stakeholders Engagement Team Leadership or Management experience Business process experience Active Directory knowledge Windows Server knowledge Strong written/verbal communication What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Bloomberg is a leading provider of financial benchmarks and custom index services. This includes investment and market analysis of both alpha and beta sources, portfolio benchmarking and performance measurement, asset allocation, and the creation of index tracking funds and index-based structured products. Our beta/benchmark platform, Bloomberg Index Services Ltd (BISL) is the leading provider of fixed income, inflation-linked, and swaps indices offering unmatched market coverage and a full suite of customized client solutions for benchmarking and informational needs! The BISL platform also includes a diverse family of alpha generating strategy indices that offer quick and easy access to outperformance sources and a quantitative way to express investment strategies, in markets that would otherwise be difficult to access. Index products are available across multiple asset classes including equities, fixed income, FX, commodities, derivatives, and alternative investments. What is the role? You will be responsible for managing all aspects of the daily production processes of the various BISL index families within the EMEA region. Reporting to the EMEA/APAC Index Production TL, you will ensure that index data is calculated and published accurately and on time every day. You will work with the Client Index Services teams to ensure client needs are met in an efficient and timely manner. You will work with the Change Management and Engineering teams to design and build the tools and technology required for the aforesaid tasks. We'll trust you to: Run daily production tasks, responding to events raised in the index monitoring console Become a subject matter expert in multiple asset classes, related data and indices (global equities, commodities, currencies, etc.) Perform index rebalance evaluations, including analysis of membership inclusions and omissions Work with both our clients and internal partners in response to index data related queries Work closely with the Index Change Management and Client Services teams, and the Engineering team, to develop workflows, quality assurance processes and product improvements You will be expected to: Have strong data and quantitative analysis skills Have Strong operational and process management skills Be able to analyse a problem on the fly, in real time, with limited information, and determine a valid and helpful course of action Be able to identify and communicate the key points of information to partners and stakeholders-clearly, completely, and concisely-under pressure Be able to quickly understand and learn the Benchmark and Strategy Index businesses, and their role within the capital markets Be enthusiastic about learning complex business and technology processes and actively contributing to their evolution Be self-motivated, with the ability to work independently as well as part of a team Be able to interact and communicate effectively with our clients Have excellent attention to detail Be dedicated to quality You'll need to have: Excellent problem solving and communications skills Knowledge of financial markets and products (Index) We'd love to see: Technology skills (Python & SQL) Eagerness to learn and work in a challenging, complex, dynamic, high pressure environment If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. Bloomberg is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email . Alternatively, you can get support from our disability partner EmployAbility, please contact or
Nov 04, 2021
Full time
Bloomberg is a leading provider of financial benchmarks and custom index services. This includes investment and market analysis of both alpha and beta sources, portfolio benchmarking and performance measurement, asset allocation, and the creation of index tracking funds and index-based structured products. Our beta/benchmark platform, Bloomberg Index Services Ltd (BISL) is the leading provider of fixed income, inflation-linked, and swaps indices offering unmatched market coverage and a full suite of customized client solutions for benchmarking and informational needs! The BISL platform also includes a diverse family of alpha generating strategy indices that offer quick and easy access to outperformance sources and a quantitative way to express investment strategies, in markets that would otherwise be difficult to access. Index products are available across multiple asset classes including equities, fixed income, FX, commodities, derivatives, and alternative investments. What is the role? You will be responsible for managing all aspects of the daily production processes of the various BISL index families within the EMEA region. Reporting to the EMEA/APAC Index Production TL, you will ensure that index data is calculated and published accurately and on time every day. You will work with the Client Index Services teams to ensure client needs are met in an efficient and timely manner. You will work with the Change Management and Engineering teams to design and build the tools and technology required for the aforesaid tasks. We'll trust you to: Run daily production tasks, responding to events raised in the index monitoring console Become a subject matter expert in multiple asset classes, related data and indices (global equities, commodities, currencies, etc.) Perform index rebalance evaluations, including analysis of membership inclusions and omissions Work with both our clients and internal partners in response to index data related queries Work closely with the Index Change Management and Client Services teams, and the Engineering team, to develop workflows, quality assurance processes and product improvements You will be expected to: Have strong data and quantitative analysis skills Have Strong operational and process management skills Be able to analyse a problem on the fly, in real time, with limited information, and determine a valid and helpful course of action Be able to identify and communicate the key points of information to partners and stakeholders-clearly, completely, and concisely-under pressure Be able to quickly understand and learn the Benchmark and Strategy Index businesses, and their role within the capital markets Be enthusiastic about learning complex business and technology processes and actively contributing to their evolution Be self-motivated, with the ability to work independently as well as part of a team Be able to interact and communicate effectively with our clients Have excellent attention to detail Be dedicated to quality You'll need to have: Excellent problem solving and communications skills Knowledge of financial markets and products (Index) We'd love to see: Technology skills (Python & SQL) Eagerness to learn and work in a challenging, complex, dynamic, high pressure environment If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. Bloomberg is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email . Alternatively, you can get support from our disability partner EmployAbility, please contact or