About the role
Do you want to make a difference? Are you interested in joining an expert team working to transform health care technology in England? Do you have knowledge and experience in; Designing and Delivering systems using Cloud services, Big Data and Analytics, IoT and wearables, Architecture and Digital strategy? Then we may have a job for you…
This is an exciting time to join NHS Digital as one of our Senior Technical Architects and we have several roles available. The Architecture Profession provides a range of services to our internal and external stakeholders. We provide technical and solution architecture design, technical consultancy, and technical architecture ownership to large-scale NHS programmes and organisations. The work we do makes a difference to patients and NHS staff at a national level.
Please note that the advertised salary of £78,796 to £91,048 includes a 20% Recruitment and Retention Premium. The core salary for this role is £65,664 - £75,874.
About you
Some of the skills and experience we're looking for:
demonstrable evidence of leadership in the development of system and solution architectures
knowledge of specific technical specialisms and experience providing advice regarding their application. The specialism can be any relevant area of information technology, technique, method, product or application area.
experience of making credible technical decisions and communicating these with sensitivity and diplomacy to ensure the right technical direction is followed
experience of leading and delivering technical change, challenging the status-quo, anticipating problems and monitoring implementation progress
experience of contributing to the creation and review of a systems capability strategy which meets the strategic requirements of the business.
experience of managing staff to deliver across a large and complex domain of work, in terms of transaction and data volumes, technology complexity and number of active users
experience of developing models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance.
TOGAF certification desirable
What's in it for you
a role as part of a dynamic team using data and digital technology to transform health and care
a range of opportunities to build your experience in an environment where your work has a direct and positive impact
a real commitment to your personal and professional development with access to a broad range of learning opportunities
About us
NHS Digital is a great place to work. What we do matters. Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives. We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do. Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus
Why you should apply
We value the different experiences our people bring to their work at NHS Digital. We're working to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.
Which means, we encourage applications from people of all backgrounds and abilities. Don't worry if you don’t meet all the criteria we’ve suggested – knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.
Our work matters. You matter.
What we offer you:
we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working
flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups
27 days annual leave increasing to 33 days with service
ability to buy and sell annual leave
a generous pension (with our contribution equal to 20.6% of your earnings)
NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes
Oct 01, 2021
Full time
About the role
Do you want to make a difference? Are you interested in joining an expert team working to transform health care technology in England? Do you have knowledge and experience in; Designing and Delivering systems using Cloud services, Big Data and Analytics, IoT and wearables, Architecture and Digital strategy? Then we may have a job for you…
This is an exciting time to join NHS Digital as one of our Senior Technical Architects and we have several roles available. The Architecture Profession provides a range of services to our internal and external stakeholders. We provide technical and solution architecture design, technical consultancy, and technical architecture ownership to large-scale NHS programmes and organisations. The work we do makes a difference to patients and NHS staff at a national level.
Please note that the advertised salary of £78,796 to £91,048 includes a 20% Recruitment and Retention Premium. The core salary for this role is £65,664 - £75,874.
About you
Some of the skills and experience we're looking for:
demonstrable evidence of leadership in the development of system and solution architectures
knowledge of specific technical specialisms and experience providing advice regarding their application. The specialism can be any relevant area of information technology, technique, method, product or application area.
experience of making credible technical decisions and communicating these with sensitivity and diplomacy to ensure the right technical direction is followed
experience of leading and delivering technical change, challenging the status-quo, anticipating problems and monitoring implementation progress
experience of contributing to the creation and review of a systems capability strategy which meets the strategic requirements of the business.
experience of managing staff to deliver across a large and complex domain of work, in terms of transaction and data volumes, technology complexity and number of active users
experience of developing models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance.
TOGAF certification desirable
What's in it for you
a role as part of a dynamic team using data and digital technology to transform health and care
a range of opportunities to build your experience in an environment where your work has a direct and positive impact
a real commitment to your personal and professional development with access to a broad range of learning opportunities
About us
NHS Digital is a great place to work. What we do matters. Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives. We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do. Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus
Why you should apply
We value the different experiences our people bring to their work at NHS Digital. We're working to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.
Which means, we encourage applications from people of all backgrounds and abilities. Don't worry if you don’t meet all the criteria we’ve suggested – knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.
Our work matters. You matter.
What we offer you:
we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working
flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups
27 days annual leave increasing to 33 days with service
ability to buy and sell annual leave
a generous pension (with our contribution equal to 20.6% of your earnings)
NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes
We are looking for an experienced Scrum Master to join our growing team in Manchester, UK. Role Overview Working as part of our dynamic technology function, the Scrum Master will directly contribute to an award-winning digital platform that supports over 2,000 entrepreneurial travel businesses. You will help organise and coach our engineering teams in agile ways of working, positively driving key metrics and supporting the technology and platform modernisation journey. Principal Accountabilities Agile coaching and mentoring of the delivery teams, knowing when to lead from the front, side, or behind Guiding the team on the facilitation of their ceremonies and ways of working whilst providing valuable input and coaching on how to improve and get more value out of the ceremonies Enabling and guiding the team to drive their continuous improvement Encouraging negotiation between the team, PO, and various other stakeholders, shortening feedback loops and ensuring everyone's views are considered A very close ally to the Product Owner, offering insight into how value is sliced (vertical vs horizontal) and ensuring the team is fully engaged when refining PBIs Helping the team to remove any impediments themselves whilst shielding the team from distractions that may arise beyond their control Educate stakeholders outside the scrum team about how to inspect what the team is working on, advising what metrics offer insight and avoiding their misuse Benefits Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits, including: A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Key Requirements 3+ years in a similar role, demonstrating strong progression and an aptitude to learn and develop You will not be afraid to use your voice to challenge or reinforce the status quo, guided by our values and behaviours You will be a motivated problem-solver with good interpersonal skills, lead by example and help define agile processes within the company and serve as a mentor to others in the role You will have a great customer-facing attitude, a strong interest in IT, and the ability to learn quickly You will take pride in your personal brand and be an engaging influencer Comfortable operating in fast-paced environments with informal ways of working Naturally ambitious and hardworking with a flexible and positive approach to work Desirable Skills Certified Scrum Master or equivalent qualification beneficial. Elevate your career in Agile project management - apply today to become our next Scrum Master and lead teams to new heights of efficiency and collaboration! About Company Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves on remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 300 super-talented people in our support offices to help them create unique, inspiring, and exciting experiences for their customers, whilst building lasting personal relationships that bring them back to us, time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
Apr 19, 2024
Full time
We are looking for an experienced Scrum Master to join our growing team in Manchester, UK. Role Overview Working as part of our dynamic technology function, the Scrum Master will directly contribute to an award-winning digital platform that supports over 2,000 entrepreneurial travel businesses. You will help organise and coach our engineering teams in agile ways of working, positively driving key metrics and supporting the technology and platform modernisation journey. Principal Accountabilities Agile coaching and mentoring of the delivery teams, knowing when to lead from the front, side, or behind Guiding the team on the facilitation of their ceremonies and ways of working whilst providing valuable input and coaching on how to improve and get more value out of the ceremonies Enabling and guiding the team to drive their continuous improvement Encouraging negotiation between the team, PO, and various other stakeholders, shortening feedback loops and ensuring everyone's views are considered A very close ally to the Product Owner, offering insight into how value is sliced (vertical vs horizontal) and ensuring the team is fully engaged when refining PBIs Helping the team to remove any impediments themselves whilst shielding the team from distractions that may arise beyond their control Educate stakeholders outside the scrum team about how to inspect what the team is working on, advising what metrics offer insight and avoiding their misuse Benefits Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits, including: A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Key Requirements 3+ years in a similar role, demonstrating strong progression and an aptitude to learn and develop You will not be afraid to use your voice to challenge or reinforce the status quo, guided by our values and behaviours You will be a motivated problem-solver with good interpersonal skills, lead by example and help define agile processes within the company and serve as a mentor to others in the role You will have a great customer-facing attitude, a strong interest in IT, and the ability to learn quickly You will take pride in your personal brand and be an engaging influencer Comfortable operating in fast-paced environments with informal ways of working Naturally ambitious and hardworking with a flexible and positive approach to work Desirable Skills Certified Scrum Master or equivalent qualification beneficial. Elevate your career in Agile project management - apply today to become our next Scrum Master and lead teams to new heights of efficiency and collaboration! About Company Here at Travel Counsellors, our customers, communities, and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves on remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 300 super-talented people in our support offices to help them create unique, inspiring, and exciting experiences for their customers, whilst building lasting personal relationships that bring them back to us, time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
Apr 19, 2024
Full time
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advance on bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763 We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its'affiliatesare equal opportunity employerscommitted to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicantsshall beconsidered for employment without regard to race,ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity,disability status, or any other characteristic protected by local laws.
Apr 19, 2024
Full time
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advance on bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763 We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its'affiliatesare equal opportunity employerscommitted to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicantsshall beconsidered for employment without regard to race,ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity,disability status, or any other characteristic protected by local laws.
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is seeking a talented and experienced Cyber Threat Intelligence Lead to join our dynamic Cyber Defence team. As our CTI Lead, you will play a critical role in protecting our organisation from cyber threats by proactively identifying, analysing, contextualising, and escalating potential risks. We operate a threat-centric cyber defence posture and CTI is at the heart of this. If you are passionate about cyber security, have a keen eye for detail, and thrive in a challenging and rewarding environment, we encourage you to apply for this position. What you'll be doing Responsible for the strategic direction and day-to-day running of the Cyber Threat Intelligence (CTI) function Build strong working relationships with key stakeholders, such as Cyber Defence Management, CISO 'Heads of' and Digital/Technology risk management, to ensure owners are aware of managed and unmanaged threats Act as a direct line manager for members of the CTI function Leading HL's threat intelligence programme, co-ordinating resource to drive improvements, maturity, and data sources Regularly brief senior business stakeholders on the landscape that HL is operating within Creation and management of HL's industry leading Cyber Threat Intelligence Framework Act as an escalation point for security incidents Drive the onboarding and management of toolsets to monitor and manage HL's External Attack Surface Lead the engagement with sector peers and organisations to ensure that we are contributors to the security community Manage relationship and renewals with key security vendors, ensuring that they continue to deliver a high-quality service Develop and maintain a robust Threat Hunting programme About you Experience within a CTI focused team, ideally in a Cyber Security Management or Leadership role. Proven track record building and growing high-performing Cyber Defence operational teams. Previous experience scoping and onboarding relevant technologies. Experience embedding intelligence lifecycles and managing stakeholders across different teams. Created intelligence products, based on industry best practice, embedding these into the function and reporting to key stakeholders. Experience creating advanced trend analytics and other key MI, based on specific requirements of key stakeholders. Track record of managing BAU and change portfolios to a high standard, ensuring that SLAs and deadlines are achieved, escalating challenges to senior management. Training/Qualifications (desirable) Cyber Security Leadership Qualification (GIAC GSTRT, CISM) Bachelors degree or higher in Computer Science or related field Technical CTI Qualification, e.g. GIAC CTI, CEH Cloud (AWS/Azure) Certification, such as AWS GCP, AZ-900 Interview process This role will be a two-stage interview process, consisting of a competency/behavioural based interview and a technical assessment. Working Schedule We are based in Bristol, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Apr 18, 2024
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is seeking a talented and experienced Cyber Threat Intelligence Lead to join our dynamic Cyber Defence team. As our CTI Lead, you will play a critical role in protecting our organisation from cyber threats by proactively identifying, analysing, contextualising, and escalating potential risks. We operate a threat-centric cyber defence posture and CTI is at the heart of this. If you are passionate about cyber security, have a keen eye for detail, and thrive in a challenging and rewarding environment, we encourage you to apply for this position. What you'll be doing Responsible for the strategic direction and day-to-day running of the Cyber Threat Intelligence (CTI) function Build strong working relationships with key stakeholders, such as Cyber Defence Management, CISO 'Heads of' and Digital/Technology risk management, to ensure owners are aware of managed and unmanaged threats Act as a direct line manager for members of the CTI function Leading HL's threat intelligence programme, co-ordinating resource to drive improvements, maturity, and data sources Regularly brief senior business stakeholders on the landscape that HL is operating within Creation and management of HL's industry leading Cyber Threat Intelligence Framework Act as an escalation point for security incidents Drive the onboarding and management of toolsets to monitor and manage HL's External Attack Surface Lead the engagement with sector peers and organisations to ensure that we are contributors to the security community Manage relationship and renewals with key security vendors, ensuring that they continue to deliver a high-quality service Develop and maintain a robust Threat Hunting programme About you Experience within a CTI focused team, ideally in a Cyber Security Management or Leadership role. Proven track record building and growing high-performing Cyber Defence operational teams. Previous experience scoping and onboarding relevant technologies. Experience embedding intelligence lifecycles and managing stakeholders across different teams. Created intelligence products, based on industry best practice, embedding these into the function and reporting to key stakeholders. Experience creating advanced trend analytics and other key MI, based on specific requirements of key stakeholders. Track record of managing BAU and change portfolios to a high standard, ensuring that SLAs and deadlines are achieved, escalating challenges to senior management. Training/Qualifications (desirable) Cyber Security Leadership Qualification (GIAC GSTRT, CISM) Bachelors degree or higher in Computer Science or related field Technical CTI Qualification, e.g. GIAC CTI, CEH Cloud (AWS/Azure) Certification, such as AWS GCP, AZ-900 Interview process This role will be a two-stage interview process, consisting of a competency/behavioural based interview and a technical assessment. Working Schedule We are based in Bristol, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S. Would you like to join one of the fastest-growing teams within Microsoft Azure Engineering? Are you constantly customer-obsessed, and focused on enhancing customer experience? Are you passionate about cloud computing and love the challenge of solving the most complex technical problems? Come join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. We are Azure Customer Experience Engineering - a global Azure Engineering Support organization (part of Azure Customer Experience group) that is customer-obsessed, and support engaged, with an engineering mindset. As an Azure Customer Experience Engineer, you are the primary support and engineering contact accountable for the customer's Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure. You will also act as the voice of the customer within Azure to escalate problems and to drive prioritization of platform/support improvement needs for customers. In this role, you will work together with field teams (Customer Success Account Managers, Cloud Solution Architects, Support Escalation Engineers) and Azure engineering teams with our mission to turn Azure customers into fans with a world-class engineering-led support experience. This role is flexible in that you can work up to 100% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications • Experience: Demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving highly complex issues/situations and driving technical resolution across cross-functional organizations. Substantial cloud experience. • Excellent Communication: Must have the ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution. • Customer Obsession: Passion for customers and focus on delivering the right customer experience. • Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. • Technical Skills: Some understanding of cloud computing technologies. Optionally, demonstrated hands on experience in one or more of the following: o Core IaaS: Compute, Storage, Networking, High Availability o Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure Stream Analytics, Azure Data Factory / Data Bricks o Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. o Identity and Authentication: SSO/Federation, AD/Azure AD, ADFS, etc. o Preferred but not required: Cosmos DB, Azure Kubernetes Service o Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Responsibilities • Technical Oriented - o Utilizes engineering tools, customer telemetry and direct input. Flags the patterns of defects/signals in the products or issues across customers. Inform customers and partners about the complex thematic active issues, progress made on them, and discuss next steps. o Synthesizes feedback from customers and partners to learn about the product usage and identify and resolve feature and knowledge gaps and key performance indicators (KPIs) in the current product. Leads team in sharing insights and best practices with customers and partners on these service improvements. Recommends changes to content improvement or troubleshooting guides and develops metrics to evaluate the changes • Customer Solution Lifecycle Management - o Utilizes cross systems to conduct health checks to ensure customer environment (e.g., product, service, feature) is optimized and configured for deployment. Provides guidance to customers on understanding and implementing new versions. Serves as a connecting point between the engineering team and customers throughout the solution's lifecycle. Utilizes any resources to respond and resolve the immediate issues throughout the solution lifecycle. Proactively provides guidance to customers on designing configurations and deploying solutions on Microsoft platforms. o Handles complex escalations on customer issues from the support or field teams. Conducts impact analysis to determine the priority of the escalations. Conducts deep root cause analysis of the issues and converts them into improvement opportunities. Serves as an escalation resource in areas of subject matter expertise. Represents the team on highly complex issues and answers a large variety of technical questions and concerns. • Relationship/Experience Management - o Acts as a voice of customers and leverages customers feedback to provide input on business plans developed by the relevant product and business groups. Identifies customer usage patterns and driving resolutions on reoccurring customer issues with engineering and product and business groups. Leads their team in engaging with feature and product groups on redesign/customer requested changes for Microsoft products. Closes the loop of feedback with the customers on product features. o Partners with other teams (e.g., program managers, software engineers, product, customer service support CSS teams) to prioritize and drive resolutions of complex, high-impact customer issues and integration of customer features into the products. Leads discussions with stakeholders on customer progression and provides expertise on resolutions plans for common types of customer issues. Proactively communicates the translation of signals into actionable insights/trends to product teams to improve service reliability. Leads coordination with stakeholders (e.g., engineering/product teams) to develop mechanisms that improve customer health engagement and reduce the turnover time. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations .
Apr 18, 2024
Full time
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S. Would you like to join one of the fastest-growing teams within Microsoft Azure Engineering? Are you constantly customer-obsessed, and focused on enhancing customer experience? Are you passionate about cloud computing and love the challenge of solving the most complex technical problems? Come join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. We are Azure Customer Experience Engineering - a global Azure Engineering Support organization (part of Azure Customer Experience group) that is customer-obsessed, and support engaged, with an engineering mindset. As an Azure Customer Experience Engineer, you are the primary support and engineering contact accountable for the customer's Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure. You will also act as the voice of the customer within Azure to escalate problems and to drive prioritization of platform/support improvement needs for customers. In this role, you will work together with field teams (Customer Success Account Managers, Cloud Solution Architects, Support Escalation Engineers) and Azure engineering teams with our mission to turn Azure customers into fans with a world-class engineering-led support experience. This role is flexible in that you can work up to 100% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications • Experience: Demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving highly complex issues/situations and driving technical resolution across cross-functional organizations. Substantial cloud experience. • Excellent Communication: Must have the ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution. • Customer Obsession: Passion for customers and focus on delivering the right customer experience. • Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. • Technical Skills: Some understanding of cloud computing technologies. Optionally, demonstrated hands on experience in one or more of the following: o Core IaaS: Compute, Storage, Networking, High Availability o Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure Stream Analytics, Azure Data Factory / Data Bricks o Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. o Identity and Authentication: SSO/Federation, AD/Azure AD, ADFS, etc. o Preferred but not required: Cosmos DB, Azure Kubernetes Service o Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Responsibilities • Technical Oriented - o Utilizes engineering tools, customer telemetry and direct input. Flags the patterns of defects/signals in the products or issues across customers. Inform customers and partners about the complex thematic active issues, progress made on them, and discuss next steps. o Synthesizes feedback from customers and partners to learn about the product usage and identify and resolve feature and knowledge gaps and key performance indicators (KPIs) in the current product. Leads team in sharing insights and best practices with customers and partners on these service improvements. Recommends changes to content improvement or troubleshooting guides and develops metrics to evaluate the changes • Customer Solution Lifecycle Management - o Utilizes cross systems to conduct health checks to ensure customer environment (e.g., product, service, feature) is optimized and configured for deployment. Provides guidance to customers on understanding and implementing new versions. Serves as a connecting point between the engineering team and customers throughout the solution's lifecycle. Utilizes any resources to respond and resolve the immediate issues throughout the solution lifecycle. Proactively provides guidance to customers on designing configurations and deploying solutions on Microsoft platforms. o Handles complex escalations on customer issues from the support or field teams. Conducts impact analysis to determine the priority of the escalations. Conducts deep root cause analysis of the issues and converts them into improvement opportunities. Serves as an escalation resource in areas of subject matter expertise. Represents the team on highly complex issues and answers a large variety of technical questions and concerns. • Relationship/Experience Management - o Acts as a voice of customers and leverages customers feedback to provide input on business plans developed by the relevant product and business groups. Identifies customer usage patterns and driving resolutions on reoccurring customer issues with engineering and product and business groups. Leads their team in engaging with feature and product groups on redesign/customer requested changes for Microsoft products. Closes the loop of feedback with the customers on product features. o Partners with other teams (e.g., program managers, software engineers, product, customer service support CSS teams) to prioritize and drive resolutions of complex, high-impact customer issues and integration of customer features into the products. Leads discussions with stakeholders on customer progression and provides expertise on resolutions plans for common types of customer issues. Proactively communicates the translation of signals into actionable insights/trends to product teams to improve service reliability. Leads coordination with stakeholders (e.g., engineering/product teams) to develop mechanisms that improve customer health engagement and reduce the turnover time. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations .
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: £28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
Apr 18, 2024
Full time
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: £28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
Lead Consultant - FirstVision - London, UK Domain Banking Banking - ALL, Technology Finacle-eB-Integration Credit Card - Integration with Vision Plus Company ITL UK Requisition ID 117801BR Role - Lead Consultant Location - London, UK Infosys is seeking a Credit cards product specialist. The resource will be joining our financial services domain consulting team, this is a specialized team with expertise in supporting Banking, Capital Markets, Cards & Payments, Mortgage etc domain projects. Candidate will be responsible to interface with end-users, IT teams and key stakeholders to gather system requirements. Will also apply technical proficiency across different stages of the software development life cycle including requirements elicitation; define solutions to complex business problems; this opportunity is to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Required Qualifications • Experience in FirstVision or Visionplus card management platform. • Experience in working on account onboarding, credit cards transaction management, clearing and settlement. • Candidate must be located within commuting distance of London, UK or be willing to relocate to the area. This position may require travel to project locations. Preferred Qualifications • Experience in Cards domain - Account Onboarding, Transaction Management, Servicing, Collections and Dispute management. • Business Analysis Skills - Eliciting business requirements, preparing requirement specification documents and defining solutions by working with Engineering teams. • Agile Methodologies (3-4 years of Product Owner experience is preferred) • Consulting capacity • Strong analytical and Communication skills • Planning and Co-ordination skills • Experience with project management • Experience and desire to work in a management consulting environment that requires regular travel. • Responsible for contribution to the functional design, architecture of the solution and product configuration for an implementation. • Should be able to lead project planning and delivery effort from the domain team. • Build value through deep product, functional and application expertise and client manager engagement capabilities. • The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Apr 18, 2024
Full time
Lead Consultant - FirstVision - London, UK Domain Banking Banking - ALL, Technology Finacle-eB-Integration Credit Card - Integration with Vision Plus Company ITL UK Requisition ID 117801BR Role - Lead Consultant Location - London, UK Infosys is seeking a Credit cards product specialist. The resource will be joining our financial services domain consulting team, this is a specialized team with expertise in supporting Banking, Capital Markets, Cards & Payments, Mortgage etc domain projects. Candidate will be responsible to interface with end-users, IT teams and key stakeholders to gather system requirements. Will also apply technical proficiency across different stages of the software development life cycle including requirements elicitation; define solutions to complex business problems; this opportunity is to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Required Qualifications • Experience in FirstVision or Visionplus card management platform. • Experience in working on account onboarding, credit cards transaction management, clearing and settlement. • Candidate must be located within commuting distance of London, UK or be willing to relocate to the area. This position may require travel to project locations. Preferred Qualifications • Experience in Cards domain - Account Onboarding, Transaction Management, Servicing, Collections and Dispute management. • Business Analysis Skills - Eliciting business requirements, preparing requirement specification documents and defining solutions by working with Engineering teams. • Agile Methodologies (3-4 years of Product Owner experience is preferred) • Consulting capacity • Strong analytical and Communication skills • Planning and Co-ordination skills • Experience with project management • Experience and desire to work in a management consulting environment that requires regular travel. • Responsible for contribution to the functional design, architecture of the solution and product configuration for an implementation. • Should be able to lead project planning and delivery effort from the domain team. • Build value through deep product, functional and application expertise and client manager engagement capabilities. • The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Are you passionate about Data and Analytics and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Solution Architect Data Foundations, in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Solution Architect Data Foundations is a strategic leadership role that oversees delivery of cross product transversal data capabilities that is foundational to our success. This role is accountable for the architecture and design and optimization of data platforms, data architecture, data operations, data engineering and the development of data assets/products for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry leading expertise in building and delivering data foundations, preferably in the CPG, or retail industry. Established and deep understanding of a range of technology solutions & business process, across CPG functional capabilities Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modeling, ingestion, ETL principles and practices Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Experience in architect and design data platforms such as data lakes, data warehouses, and the data pipelines and data services that support various types of data and analytics use cases. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Prior experience in decentralized data management, specifically, in data governance of managing fragmented data domains like sales, finance, marketing. Proven track record of establishing and leading a DDF design authority Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership to create and execute the data foundations strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities, goals and analytics needs. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership. You align with and support Enterprise architecture efforts in Mars Petcare, corporate EA, GDO, CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services or substantial changes to existing services for compliance, including granting waivers where justified. You ensure that critical DDF design decisions and issues escalated by delivery teams across PN DT are reviewed and resolved promptly. You ensure that the governance, review and assurance processes provide insight and information to drive future revisions of the strategy and roadmap, so that the Technology architecture continues to evolve to meet the changing needs of the Mars PN. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for DDF, taking account of the change portfolio and expected future change plans. You ensure that the roadmap is maintained to account for evolving requirements. Data as a Product: Bring technical mastery, knowledge, and acumen to lead the creation and deployment of scalable, secure data platforms and data assets tailored to our organization's evolving requirements while ensuring data quality and trust. Embed thought leadership in modeling data such that it is domain driven, easly discoverable and self service enabled (where appropriate) with a strong-willed approach to avoid duplication and promote trust and integrity in data assets. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 18, 2024
Full time
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do in Mars PN, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and pet parent centricity. The Digital First agenda requires Digitizing at scale and requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Are you passionate about Data and Analytics and excited about how it can completely transform the way an enterprise works? Do you have the strategic vision, technical expertise, and leadership skills to drive data-driven solutions? Do you want to work in a dynamic, fast-growing category? If so, you might be the ideal candidate for the role of Solution Architect Data Foundations, in the Enterprise Architecture function for Global Pet Nutrition (PN) at Mars. The Solution Architect Data Foundations is a strategic leadership role that oversees delivery of cross product transversal data capabilities that is foundational to our success. This role is accountable for the architecture and design and optimization of data platforms, data architecture, data operations, data engineering and the development of data assets/products for the multi-billion-dollar Pet Nutrition division's digital needs. Reporting to the Head of Enterprise Architecture, the person in this role will be a part of the Global PN Architecture of Tomorrow team. The role operates globally and partners with PN business and digital leaders across all functions. 'This role is an incubation role (temporary) with an estimated end date of December 2026. The purpose is to fast-track and support the build of this specific product. At the completion of the product, a permanent BAU role will open to maintain and support the product: the role will be permanent and will have a different job description more suited to the need of the organisation at end state. If you are unable to secure the role by December 2026 you will be eligible for a separation package.' What are we looking for? Bachelor's degree or Equivalent (IT Degree preferred in particular computer science, data science or related field) Industry leading expertise in building and delivering data foundations, preferably in the CPG, or retail industry. Established and deep understanding of a range of technology solutions & business process, across CPG functional capabilities Proven track record of delivering value through data products in a fast-paced, agile environment. Extensive knowledge of data principles, architecture/modeling, ingestion, ETL principles and practices Extensive knowledge of Azure based big data platform & exposure to other clouds such as GCP is desirable. Experience in architect and design data platforms such as data lakes, data warehouses, and the data pipelines and data services that support various types of data and analytics use cases. Prior experience of successfully leading large-scale data initiatives to support analytics, BI & AI use cases. Prior experience in decentralized data management, specifically, in data governance of managing fragmented data domains like sales, finance, marketing. Proven track record of establishing and leading a DDF design authority Proven track record to master new and emerging technologies Successful experience, established over several years, to perform architecture leadership within a Technology environment A strong customer centric mindset especially within an internal customer base with the purpose of driving adoption and use Strategic thinking, problem solving and innovation, with the ability to anticipate and navigate challenges and opportunities. Excellent in engaging with technical and functional leadership in a matrix organization. Ability to navigate complex matrix organisation What will be your key responsibilities? Mars Principles: Live and exemplify the Five Principles of Mars, Inc. within self and team. Strategy and Thought Leadership: Work with PN Digital Leadership to create and execute the data foundations strategy and roadmap for the Pet Nutrition segment, in alignment with the Pet Nutrition's business strategic priorities, goals and analytics needs. Stakeholder Engagement: Collaborate with PN D&A leadership, PN product owners, and segment D&A leadership. You align with and support Enterprise architecture efforts in Mars Petcare, corporate EA, GDO, CISO teams. Architectural governance, review and assurance: you are accountable for effective and proportionate governance to approve or reject high level solution designs, solution architectures, other Technology services or substantial changes to existing services for compliance, including granting waivers where justified. You ensure that critical DDF design decisions and issues escalated by delivery teams across PN DT are reviewed and resolved promptly. You ensure that the governance, review and assurance processes provide insight and information to drive future revisions of the strategy and roadmap, so that the Technology architecture continues to evolve to meet the changing needs of the Mars PN. You drive architectural governance, review and assurance in partnership with the Technology Leadership Team, PN/Petcare/Corporate EAs and colleagues in the wider Mars PN. Roadmap to achieve the target architecture: you are accountable for setting out a roadmap to move from the current state architecture to the target architecture for DDF, taking account of the change portfolio and expected future change plans. You ensure that the roadmap is maintained to account for evolving requirements. Data as a Product: Bring technical mastery, knowledge, and acumen to lead the creation and deployment of scalable, secure data platforms and data assets tailored to our organization's evolving requirements while ensuring data quality and trust. Embed thought leadership in modeling data such that it is domain driven, easly discoverable and self service enabled (where appropriate) with a strong-willed approach to avoid duplication and promote trust and integrity in data assets. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Account Manager Lead / Lead Account Manager / Lead Relationship Manager / Lead Client Relationship Manager Hybrid working Bath, Edinburgh, or London If you are an experienced Lead Account Manager and have worked your way to the top in Tech, SaaS or FinTech, this is a brilliant opportunity to join a scaling FinTech in the wealth management space. Were looking for a passionate Lead Account Manager to head up an ever-growing account management team. The role. In this pivotal role, you will steer the delivery of our clients customer roadmap. You will take ownership of cultivating relationships with a diverse range of clients across three key segments: large advice firms and consolidators, advicetechs, and established fintechs. Extending beyond account management, you will play a central role in realizing our clients long-term growth plans, overseeing service reviews, and ensuring adherence to governance standards. Collaboration will be key, as youll work closely with the customer success and growth teams to provide a seamless and market-leading customer experience. Your responsibilities. Day to day, you will Build and lead a high-performing team dedicated to understanding and supporting customers across all market segments. Develop and execute strategic account plans tailored to each customer, aligning with both their growth objectives and our business plan requirements. Serve as the voice of our customers, leveraging insights into their business models and growth aspirations to inform future roadmap development. Lead the development of a comprehensive Governance framework, with a focus on automation, and conduct thorough service reviews to drive exceptional customer experiences. Contribute to shaping the organisations long-term customer and growth objectives, collaborating closely with internal teams. Work collaboratively with our customer success team to ensure a cohesive experience for our clients. Assist customers and our launch team in migrating existing business books and identifying new areas of growth through innovative products and services. About you. To succeed, you will need Deep knowledge of the financial advice, financial planning, fintech, wealth management or investment platform sector To demonstrate a solid understanding of how technology can enhance the investing experience. Proven experience in team leadership and a passion for both its rewards and challenges. Exceptional relationship-building skills, coupled with the ability to navigate complex queries. Experience in contract negotiations and commercial modelling. In-depth familiarity with regulatory environments and governance frameworks, including recent legislation such as consumer duty. Proficiency in process automation using low/no code tools. Knowledge and understanding of APIs. In contrast, this Lead Account Manager role isnt right for you if You prefer a highly structured, top-down approach to work. This role offers significant autonomy and requires proactive self-direction. You're uncomfortable with the fast pace of a dynamic environment. You will need to thrive on agility and to think and act quickly. Following through on ideas is not your strong suit. Initiative and accountability, and ambition are attributes our client prizes. You resist change. Embracing uncertainty and adaptability are essential qualities for success in this rapidly evolving organisation. The benefits. On offer is a generous benefits package that includes Generous annual leave, in addition to bank holidays, with an extra day off on your birthday. 3 days (full-time equivalent) per year for Dependant leave. 1 day off annually to volunteer for a registered charity. Length of service awards: 1 month paid sabbatical after 8 years. Employer pension contribution of 6%, along with life assurance. Private medical insurance. Enhanced parental leave and flexible work arrangements to support work-life integration. Up to 500 budget for home office setup. 500 per person learning budget. Opportunity to work abroad for up to 6 weeks per year. Health and wellbeing initiatives, Financial wellbeing focus with access to investment plans and advice schemes. Electric Vehicle scheme available after 12 months of employment. Perkbox membership offering a range of discounts and perks, including free weekly coffee and gym and retail discounts. Cycle to work scheme, saving money on a variety of bikes and accessories. Commitment to continuous learning with free access to over 10,000 online training courses. Help shape the future of finance and customer experience. If you're ready to take on a leadership role in a forward-thinking company, where your contributions make a tangible impact, we encourage you to apply. Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.
Apr 18, 2024
Full time
Account Manager Lead / Lead Account Manager / Lead Relationship Manager / Lead Client Relationship Manager Hybrid working Bath, Edinburgh, or London If you are an experienced Lead Account Manager and have worked your way to the top in Tech, SaaS or FinTech, this is a brilliant opportunity to join a scaling FinTech in the wealth management space. Were looking for a passionate Lead Account Manager to head up an ever-growing account management team. The role. In this pivotal role, you will steer the delivery of our clients customer roadmap. You will take ownership of cultivating relationships with a diverse range of clients across three key segments: large advice firms and consolidators, advicetechs, and established fintechs. Extending beyond account management, you will play a central role in realizing our clients long-term growth plans, overseeing service reviews, and ensuring adherence to governance standards. Collaboration will be key, as youll work closely with the customer success and growth teams to provide a seamless and market-leading customer experience. Your responsibilities. Day to day, you will Build and lead a high-performing team dedicated to understanding and supporting customers across all market segments. Develop and execute strategic account plans tailored to each customer, aligning with both their growth objectives and our business plan requirements. Serve as the voice of our customers, leveraging insights into their business models and growth aspirations to inform future roadmap development. Lead the development of a comprehensive Governance framework, with a focus on automation, and conduct thorough service reviews to drive exceptional customer experiences. Contribute to shaping the organisations long-term customer and growth objectives, collaborating closely with internal teams. Work collaboratively with our customer success team to ensure a cohesive experience for our clients. Assist customers and our launch team in migrating existing business books and identifying new areas of growth through innovative products and services. About you. To succeed, you will need Deep knowledge of the financial advice, financial planning, fintech, wealth management or investment platform sector To demonstrate a solid understanding of how technology can enhance the investing experience. Proven experience in team leadership and a passion for both its rewards and challenges. Exceptional relationship-building skills, coupled with the ability to navigate complex queries. Experience in contract negotiations and commercial modelling. In-depth familiarity with regulatory environments and governance frameworks, including recent legislation such as consumer duty. Proficiency in process automation using low/no code tools. Knowledge and understanding of APIs. In contrast, this Lead Account Manager role isnt right for you if You prefer a highly structured, top-down approach to work. This role offers significant autonomy and requires proactive self-direction. You're uncomfortable with the fast pace of a dynamic environment. You will need to thrive on agility and to think and act quickly. Following through on ideas is not your strong suit. Initiative and accountability, and ambition are attributes our client prizes. You resist change. Embracing uncertainty and adaptability are essential qualities for success in this rapidly evolving organisation. The benefits. On offer is a generous benefits package that includes Generous annual leave, in addition to bank holidays, with an extra day off on your birthday. 3 days (full-time equivalent) per year for Dependant leave. 1 day off annually to volunteer for a registered charity. Length of service awards: 1 month paid sabbatical after 8 years. Employer pension contribution of 6%, along with life assurance. Private medical insurance. Enhanced parental leave and flexible work arrangements to support work-life integration. Up to 500 budget for home office setup. 500 per person learning budget. Opportunity to work abroad for up to 6 weeks per year. Health and wellbeing initiatives, Financial wellbeing focus with access to investment plans and advice schemes. Electric Vehicle scheme available after 12 months of employment. Perkbox membership offering a range of discounts and perks, including free weekly coffee and gym and retail discounts. Cycle to work scheme, saving money on a variety of bikes and accessories. Commitment to continuous learning with free access to over 10,000 online training courses. Help shape the future of finance and customer experience. If you're ready to take on a leadership role in a forward-thinking company, where your contributions make a tangible impact, we encourage you to apply. Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.
Product Owner Location: Hybrid London or Birmingham Salary: Up to 55,000 dependant on experience Role Do you have great knowledge of financial services and Wealth Management? Have Experience in managing projects focused on digital solutions, processes and/or digital products? Then this may be the ideal role for you! My client, a global Fintech organisation is looking for a skilled Product Owner to join their team. You will need to work closely with implementation consultants in documenting, deploying and configuring on solutions both internally and on customer sites. You will work together with the development and quality assurance team members in order to deliver high quality software, on time and within budget. You will also need to be responsible for and participate in the full development process from requirements gathering, analysis and development to testing and documentation, as well as manage the backlog and define user stories. You must have strong understanding around corporate actions, excellent reporting and accounting skills. The right candidate will manage great client and portfolio accounts. Key Skills and Responsibilities: You will need to possess strong leadership skills, enthusiasm, pride and a "can-do" attitude. Passion for quality, you must ensure you use high standards, and you aim to achieve them Degree in (Business) Economics or IT, or equivalent through experience. Creation of functional analyses based upon a high-level scope definition. Organize and participate in regular customer status meetings. Handle customer calls and incidents in collaboration with involved parties. Translate customer business requirements into product specifications detailing enhancements and extensions to the product. Represent the company being a key point of contact in relation with customers. Organize and participate in regular customer status meetings. Please apply ASAP to be considered.
Apr 18, 2024
Full time
Product Owner Location: Hybrid London or Birmingham Salary: Up to 55,000 dependant on experience Role Do you have great knowledge of financial services and Wealth Management? Have Experience in managing projects focused on digital solutions, processes and/or digital products? Then this may be the ideal role for you! My client, a global Fintech organisation is looking for a skilled Product Owner to join their team. You will need to work closely with implementation consultants in documenting, deploying and configuring on solutions both internally and on customer sites. You will work together with the development and quality assurance team members in order to deliver high quality software, on time and within budget. You will also need to be responsible for and participate in the full development process from requirements gathering, analysis and development to testing and documentation, as well as manage the backlog and define user stories. You must have strong understanding around corporate actions, excellent reporting and accounting skills. The right candidate will manage great client and portfolio accounts. Key Skills and Responsibilities: You will need to possess strong leadership skills, enthusiasm, pride and a "can-do" attitude. Passion for quality, you must ensure you use high standards, and you aim to achieve them Degree in (Business) Economics or IT, or equivalent through experience. Creation of functional analyses based upon a high-level scope definition. Organize and participate in regular customer status meetings. Handle customer calls and incidents in collaboration with involved parties. Translate customer business requirements into product specifications detailing enhancements and extensions to the product. Represent the company being a key point of contact in relation with customers. Organize and participate in regular customer status meetings. Please apply ASAP to be considered.
Product Owner - Oracle Fusion Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. The Product Owner - HCM will play a key role in ensuring our HR application service continues to drive value from our products, working closely with business and technology leaders to define product roadmaps that support the delivery of our business strategies. In conjunction with 3rd party suppliers the Product Owner will be responsible for the delivery of an optimised BAU service that continuous evolves to ensure alignment and value to our customers. What you'll do: Strategic alignment of product set to wider company strategy. Defining and delivery agreed product roadmaps including Oracle Fusion HCM. Management of BAU service in alignment with ITIL processes and procedures Building strong partnerships with key business stakeholders Conducting regular application license, subscriptions, and budgets reviews Creation and maintenance of product knowledge base Management of adherence to ITGC controls, supporting of relevant audits when required. Project management of timely delivery of quality software enhancements and product increments. Providing insights with regards technology and product advances to support user innovation sessions Proactive identification of service improvements and risk mitigation Day to day management of 3rd party vendors and service providers holding regular service reviews Ensuring supporting infrastructure remains fit for purpose, leading action planning on activities such as risk mitigation, testing and application driven refresh programmes. Who you are: This role would be suitable for a Product Owner experienced in managing Oracle Fusion HCM support teams, implementation, delivery, and innovation. Key Requirements: Expertise in managing the Oracle Fusion or Oracle EBS HCM applications Relevant experience in implementing HR applications, specifically Oracle Fusion HCM applications Experience in defining & delivering product strategies and roadmaps Managing SaaS product releases Experience in managing 3rd party outsource providers Understanding of agile working practices. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video!
Apr 18, 2024
Full time
Product Owner - Oracle Fusion Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. The Product Owner - HCM will play a key role in ensuring our HR application service continues to drive value from our products, working closely with business and technology leaders to define product roadmaps that support the delivery of our business strategies. In conjunction with 3rd party suppliers the Product Owner will be responsible for the delivery of an optimised BAU service that continuous evolves to ensure alignment and value to our customers. What you'll do: Strategic alignment of product set to wider company strategy. Defining and delivery agreed product roadmaps including Oracle Fusion HCM. Management of BAU service in alignment with ITIL processes and procedures Building strong partnerships with key business stakeholders Conducting regular application license, subscriptions, and budgets reviews Creation and maintenance of product knowledge base Management of adherence to ITGC controls, supporting of relevant audits when required. Project management of timely delivery of quality software enhancements and product increments. Providing insights with regards technology and product advances to support user innovation sessions Proactive identification of service improvements and risk mitigation Day to day management of 3rd party vendors and service providers holding regular service reviews Ensuring supporting infrastructure remains fit for purpose, leading action planning on activities such as risk mitigation, testing and application driven refresh programmes. Who you are: This role would be suitable for a Product Owner experienced in managing Oracle Fusion HCM support teams, implementation, delivery, and innovation. Key Requirements: Expertise in managing the Oracle Fusion or Oracle EBS HCM applications Relevant experience in implementing HR applications, specifically Oracle Fusion HCM applications Experience in defining & delivering product strategies and roadmaps Managing SaaS product releases Experience in managing 3rd party outsource providers Understanding of agile working practices. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video!
Development Engineer Location: Hybrid/London Salary: £60,000 - £65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development life cycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members/new colleagues to assist with knowledge transfer, on boarding and pair coding/code reviews. In this role, you will be primarily responsible for: * Delivery of high-quality development work results (structure, content, form) * Integrating the application Front End services (with a basic understanding of web Front End technologies) * Managing the exchange of data between different Back End services (owned by separate development teams) and Front End application and third party API integration * Development of all Server Side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable * Introducing and owning technical user stories for integration and service optimisation * Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence/knowledge base articles * Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) * Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (eg logging, capacity/performance management, monitoring and distributed tracing/debugging) * End-to-end thinking during development - supporting and improving releases from test to integration and production environments * Proactive skill and artefact building with regards assessing and adopting new technologies * Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions * Providing and collaborating to produce development work estimates * Following agile software development life cycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations * Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: * Delivering integration micro-service patterns using Java Spring Boot * Applying SOLID principles and creating clean code * Experience working with streaming data (eg Apache Kafka) and AWS native messaging/streaming features * API specification/design and documentation * Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: * Jenkins, Drone, AWS CodeCommit/Pipeline/Deploy * Atlassian stack, Azure DevOps/Docker/Kubernetes/Function as a Service deployments * Broader AWS knowledge (eg S3, KMS, EKS) * Great attention to detail, organisational skills and a keen analytical mind * Experience with Front End JavaScript frameworks, such as React * Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance/secure services, high throughput/availability non-functional demands) * Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience * SC Cleared * Experienced in consulting and ability to cope with pressured environments. * Ideally Public Sector/Central Government experience * Proven experience as Microservices Developer * Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 18, 2024
Full time
Development Engineer Location: Hybrid/London Salary: £60,000 - £65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development life cycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members/new colleagues to assist with knowledge transfer, on boarding and pair coding/code reviews. In this role, you will be primarily responsible for: * Delivery of high-quality development work results (structure, content, form) * Integrating the application Front End services (with a basic understanding of web Front End technologies) * Managing the exchange of data between different Back End services (owned by separate development teams) and Front End application and third party API integration * Development of all Server Side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable * Introducing and owning technical user stories for integration and service optimisation * Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence/knowledge base articles * Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) * Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (eg logging, capacity/performance management, monitoring and distributed tracing/debugging) * End-to-end thinking during development - supporting and improving releases from test to integration and production environments * Proactive skill and artefact building with regards assessing and adopting new technologies * Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions * Providing and collaborating to produce development work estimates * Following agile software development life cycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations * Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: * Delivering integration micro-service patterns using Java Spring Boot * Applying SOLID principles and creating clean code * Experience working with streaming data (eg Apache Kafka) and AWS native messaging/streaming features * API specification/design and documentation * Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: * Jenkins, Drone, AWS CodeCommit/Pipeline/Deploy * Atlassian stack, Azure DevOps/Docker/Kubernetes/Function as a Service deployments * Broader AWS knowledge (eg S3, KMS, EKS) * Great attention to detail, organisational skills and a keen analytical mind * Experience with Front End JavaScript frameworks, such as React * Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance/secure services, high throughput/availability non-functional demands) * Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience * SC Cleared * Experienced in consulting and ability to cope with pressured environments. * Ideally Public Sector/Central Government experience * Proven experience as Microservices Developer * Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: 28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
Apr 18, 2024
Contractor
Job Title: Website and Forum Coordinator Location: Hybrid, Bristol Salary: 28,015 per annum Job Type: Full time, 2-year fixed term Working Hours: 37.5 hours Closing date: 2nd May 2024 The Role We seek a dynamic and driven Website and Forum Coordinator to join our team. The ideal candidate will be responsible for managing the Retrofit West Hub, which will include managing the forum and directory, as well as the overall company website. The purpose of the Hub is to support local businesses in the retrofit sector and encourage more retrofit projects. The candidate should have a strong understanding of construction, be highly organised, and possess excellent communication skills. This role requires a proactive individual with a technical mind and a passion for achieving marketing objectives through creative content curation. Main Duties Forum Management: Play an active role within the forum - responding to posts, joining conversations and sparking new discussions. Handle day-to-day moderation, approving posts, applying community guidelines and removing posts that don't meet them. Work closely with other teams and external partners to create regular new content within the forum, based on updates to products/services, best practices and trends within the industry. Creating and updating community guidelines, making sure they remain relevant and effective in growing a healthy forum community. Summarising insights and conversations and sharing them with the rest of the company. Website Management: Oversee the company website, ensuring that content is up-to-date, relevant, and engaging. Regularly monitor website performance, analyse user feedback, and implement necessary changes to improve user experience and enhance online presence. Coordinate with the web development team for any technical issues related to the website and ensure timely resolution. Implement SEO strategies to improve the company's online visibility and search rankings. Researching industry-related topics to develop unique and original content that supports organisational goals and strategies. Launch optimised online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. General: Handle general administrative tasks, including data entry, scheduling, and liaising with external contacts. Assist in the preparation of reports. Team collaboration to develop content and ideas to support digital marketing activities and social media campaigns. Any other duties as required by line manager. Ideal Candidate Qualifications: GCSE/'O' level Maths and English or similar education level Knowledge: Some knowledge of the construction industry Some knowledge of website management Skills & abilities: Excellent written and verbal communication skills Self-motivated and highly organised with excellent attention to detail Good at facilitating professional networking activities Technical skills: Experience of WordPress Key Skills: Strong communication skills Good organisation skills Attention to detail Benefits Time off in lieu (TOIL). Hybrid working. 33 days of holiday (including bank holidays). Company sick pay. A generous ethical company pension scheme. Opportunities for professional development. Cycle to work scheme. Employee requirements Some travel to customer households may be required. This post may be subject to a DBS check if the postholder's responsibilities bring them into contact with children or vulnerable adults. The postholder will undertake domestic retrofit training as part of their induction (level depending on experience) training. There will be a six-month probationary review. Please click on the APPLY button to complete the first stage of the application process by sending your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of Website Development, Website Manager, Website Support, Content Manager, Website Administrators, Website Owners, Website Coordinators may also be considered for this role.
Senior Fullstack Developer | UK/Remote £70,000 + 10% Cash Benefit & 10% Pension Are you a Senior Fullstack Developer looking to work for a new challenge with a business impacting/educating the younger generation about the world of money? About the Company: You will be joining a business that have created a very popular money app that helps parents teach their kids the value of money in a digital age. This is a very simple yet progressive and gameful way of learning. They have brought to life all the sound traditional financial principles we were brought up with and make managing money smart, fun & relevant for the modern world. They operate a remote first culture, but make time to all get together every couple of months. Currently supported by one of the UK's leading high st banks, this is the perfect time to be involved. As a senior fullstack developer, you will be working under the guidance/supervision of your squad lead. You will work autonomously within a team to take ownership of product features and develop them from concept to release, and maintain them into the future. You should have significant technical expertise in technologies (Node/React/Typescript/AWS). You should also have a strong understanding of all technologies used across the business and are capable of championing best practice and processes. Responsibilities: Building, Testing, Shipping and maintaining high quality product features Writing clear, clean code within the guidelines provided Working with and improving robust deployment and testing processes Maintaining a high standard/expert knowledge with a given Stack/Product. Training and mentoring other squad members. Skills: With your previous skills in developing you will have a proven track record in the following: Typescript NodeJs React AWS This position is likely slightly more favoured to the Front End, you will be working fully remote and also receive a very attractive benefits package. If this sounds of interest, please do apply now or email me directly
Apr 18, 2024
Full time
Senior Fullstack Developer | UK/Remote £70,000 + 10% Cash Benefit & 10% Pension Are you a Senior Fullstack Developer looking to work for a new challenge with a business impacting/educating the younger generation about the world of money? About the Company: You will be joining a business that have created a very popular money app that helps parents teach their kids the value of money in a digital age. This is a very simple yet progressive and gameful way of learning. They have brought to life all the sound traditional financial principles we were brought up with and make managing money smart, fun & relevant for the modern world. They operate a remote first culture, but make time to all get together every couple of months. Currently supported by one of the UK's leading high st banks, this is the perfect time to be involved. As a senior fullstack developer, you will be working under the guidance/supervision of your squad lead. You will work autonomously within a team to take ownership of product features and develop them from concept to release, and maintain them into the future. You should have significant technical expertise in technologies (Node/React/Typescript/AWS). You should also have a strong understanding of all technologies used across the business and are capable of championing best practice and processes. Responsibilities: Building, Testing, Shipping and maintaining high quality product features Writing clear, clean code within the guidelines provided Working with and improving robust deployment and testing processes Maintaining a high standard/expert knowledge with a given Stack/Product. Training and mentoring other squad members. Skills: With your previous skills in developing you will have a proven track record in the following: Typescript NodeJs React AWS This position is likely slightly more favoured to the Front End, you will be working fully remote and also receive a very attractive benefits package. If this sounds of interest, please do apply now or email me directly
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time
Apr 18, 2024
Full time
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time
Are you a UX Designer with 3 - 5 years experience working within a marketing agency? Do you have experience working with external partners and delivering key initiatives? If so, this role may be for you Job Title: UX Designer Location: Birmingham Hours: Permanent (This is a hybrid role) A bit about us: At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top UK Employer providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. We care about making a positive impact for our colleagues, customers, partners and the wider community. That's why we live by our values - we're positive, we're brave, and we own it. The Role: As the UX Designer, you will work closely with Product Owners to design the best user experience based on insight, develop detailed mobile-first customer prototypes, write requirements and acceptance criteria, and support the change of customer journeys throughout. The remit of the role covers digital self-service, apply journeys and propositions to help develop customer loyalty and new credit products. Key Responsibilities for UX Designer: You will support the business by designing, prototyping, researching, and owning the development of significantly improved UX / customer journey designs for consumer finance products. Lead UX design and prototype development to improve digital self-service, application journey, loyalty initiatives and new products as needed Act as centre of excellence for UX design for key initiatives (including Apply journeys) Working with external partners, brand team, and external UX and research agencies as required Ensure that proposed design changes comply with Legal, Regulatory and Conduct requirements including accessibility Skills & Attributes: Strong UX and prototyping skills especially in digital self-service initiatives and mobile apps) Experience of working in Agile teams and supporting Product Owners including writing user stories, acceptance criteria, and user acceptance testing) Experience with external parties and influencing stakeholders Application of best practice digital development techniques (a good understanding of design for accessibility is an advantage) Effective governance and Stakeholder management UX and functionality testing - to ensure the solution meets our customer and business requirements What's in it for you? BNP Paribas Personal Finance is a Top Employer UK 2024 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our health cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Apr 18, 2024
Full time
Are you a UX Designer with 3 - 5 years experience working within a marketing agency? Do you have experience working with external partners and delivering key initiatives? If so, this role may be for you Job Title: UX Designer Location: Birmingham Hours: Permanent (This is a hybrid role) A bit about us: At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top UK Employer providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. We care about making a positive impact for our colleagues, customers, partners and the wider community. That's why we live by our values - we're positive, we're brave, and we own it. The Role: As the UX Designer, you will work closely with Product Owners to design the best user experience based on insight, develop detailed mobile-first customer prototypes, write requirements and acceptance criteria, and support the change of customer journeys throughout. The remit of the role covers digital self-service, apply journeys and propositions to help develop customer loyalty and new credit products. Key Responsibilities for UX Designer: You will support the business by designing, prototyping, researching, and owning the development of significantly improved UX / customer journey designs for consumer finance products. Lead UX design and prototype development to improve digital self-service, application journey, loyalty initiatives and new products as needed Act as centre of excellence for UX design for key initiatives (including Apply journeys) Working with external partners, brand team, and external UX and research agencies as required Ensure that proposed design changes comply with Legal, Regulatory and Conduct requirements including accessibility Skills & Attributes: Strong UX and prototyping skills especially in digital self-service initiatives and mobile apps) Experience of working in Agile teams and supporting Product Owners including writing user stories, acceptance criteria, and user acceptance testing) Experience with external parties and influencing stakeholders Application of best practice digital development techniques (a good understanding of design for accessibility is an advantage) Effective governance and Stakeholder management UX and functionality testing - to ensure the solution meets our customer and business requirements What's in it for you? BNP Paribas Personal Finance is a Top Employer UK 2024 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our health cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Apr 18, 2024
Full time
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
MSI Pharma are working with a leading global pharmaceutical company who are looking for an experienced Associate Director of Workplace Solutions Office 365 to join their team for an ongoing long-term project, this role is predominantly remote working with 1-2 days a month onsite. More details can be found below: Technology Development & Strategy Consult on business initiatives utilizing Digital Workplace solutions. Establish and maintain best practices, processes, and governance for solution development and deployment. Ensure alignment with overall vision/strategy and technology roadmaps. Pilot and develop new technologies, empowering Citizen Developers. Manage communication, knowledge documentation, and change effectively. Collaborate across teams to align development with strategic direction. Drive continuous improvement and report on key metrics. Daily Operations Manage DevOps solutions lifecycle and support during pilot phases. Facilitate issue resolution with service providers. Coordinate change management and release scheduling. Collaborate with service owners and third-party providers. Foster open feedback culture and implement improvements. Projects and Business Change Drive enhancements to existing technologies and support strategic priorities. Champion Digital Workplace Services standards. Oversee prototypes, proof of concepts, and product deployments. Manage a community to promote best practices and showcase successes. Workplace Experience Deputy Align with Director, Workplace Experience Delivery on infrastructure vision and roadmap. Act as point of contact and escalation in director's absence. Manage end-to-end delivery of BAU projects impacting colleague experience. Vendor Management Lead RFP process for vendor selection aligned with CoE vision/strategy. Establish SLAs, monitor performance, and manage contracts. Cultivate relationships with global vendors and support procurement. Technical Knowledge Stay updated on collaboration and productivity tools' technologies and best practices. Advanced understanding of Microsoft 365 landscape and solutions Education Bachelor's degree or equivalent; education preferably concentrated in IT, Engineering or Science; Master degree or post graduate coursework is preferred Experience 8+ years relevant IT experience including specific experience Pharmaceutical/Biotech or similarly regulated environment experience is preferred. Deep understanding of and practical experience in Microsoft Collaboration and productivity tools, including but not limited to: Teams; OneDrive; Stream; Delve; Power Platform and other third party tools that supplement e.g. Nintex, ShareGate Deep experience creating business solutions based on Microsoft 365 platform development, including: Power Apps, Power Automate, Power BI, SharePoint Computer literacy with Microsoft Office products, such as Project, PowerPoint, SharePoint, Excel, and Visio Knowledgeable with all aspects of the SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes ITIL qualified, or equivalent knowledge gained through work experience Experience operating with outsourced service providers in an international context Experience managing IT projects within a global environment Expert level experience in translating business requirements into solutions Demonstrated experience in developing product roadmaps and functional specifications, launching new products, conducting customer research, and informing user testing Experience of Nintex workflows an advantage Being able to influence individuals who aren't directly managed by you
Apr 18, 2024
Contractor
MSI Pharma are working with a leading global pharmaceutical company who are looking for an experienced Associate Director of Workplace Solutions Office 365 to join their team for an ongoing long-term project, this role is predominantly remote working with 1-2 days a month onsite. More details can be found below: Technology Development & Strategy Consult on business initiatives utilizing Digital Workplace solutions. Establish and maintain best practices, processes, and governance for solution development and deployment. Ensure alignment with overall vision/strategy and technology roadmaps. Pilot and develop new technologies, empowering Citizen Developers. Manage communication, knowledge documentation, and change effectively. Collaborate across teams to align development with strategic direction. Drive continuous improvement and report on key metrics. Daily Operations Manage DevOps solutions lifecycle and support during pilot phases. Facilitate issue resolution with service providers. Coordinate change management and release scheduling. Collaborate with service owners and third-party providers. Foster open feedback culture and implement improvements. Projects and Business Change Drive enhancements to existing technologies and support strategic priorities. Champion Digital Workplace Services standards. Oversee prototypes, proof of concepts, and product deployments. Manage a community to promote best practices and showcase successes. Workplace Experience Deputy Align with Director, Workplace Experience Delivery on infrastructure vision and roadmap. Act as point of contact and escalation in director's absence. Manage end-to-end delivery of BAU projects impacting colleague experience. Vendor Management Lead RFP process for vendor selection aligned with CoE vision/strategy. Establish SLAs, monitor performance, and manage contracts. Cultivate relationships with global vendors and support procurement. Technical Knowledge Stay updated on collaboration and productivity tools' technologies and best practices. Advanced understanding of Microsoft 365 landscape and solutions Education Bachelor's degree or equivalent; education preferably concentrated in IT, Engineering or Science; Master degree or post graduate coursework is preferred Experience 8+ years relevant IT experience including specific experience Pharmaceutical/Biotech or similarly regulated environment experience is preferred. Deep understanding of and practical experience in Microsoft Collaboration and productivity tools, including but not limited to: Teams; OneDrive; Stream; Delve; Power Platform and other third party tools that supplement e.g. Nintex, ShareGate Deep experience creating business solutions based on Microsoft 365 platform development, including: Power Apps, Power Automate, Power BI, SharePoint Computer literacy with Microsoft Office products, such as Project, PowerPoint, SharePoint, Excel, and Visio Knowledgeable with all aspects of the SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes ITIL qualified, or equivalent knowledge gained through work experience Experience operating with outsourced service providers in an international context Experience managing IT projects within a global environment Expert level experience in translating business requirements into solutions Demonstrated experience in developing product roadmaps and functional specifications, launching new products, conducting customer research, and informing user testing Experience of Nintex workflows an advantage Being able to influence individuals who aren't directly managed by you