Role: Digital Systems Assistant Location: Great Bookham, Leatherhead KT23 4DZ Salary: ?£14.28 p/h Part Time: ?21 hours per week Looking to elevate your career and eager to make a positive impact? At The Grange we're seeking a Digital Systems Assistant to encourage and empower our dedicated staff team to get the most from our systems. Benefits of Digital Systems Assistant: Annual leave 33 days, including bank holidays, rising to 37 days after 4 years' service. Pro-rata for part time employees Flexible working pattern. The role is based fully on-site but we're happy to discuss a work pattern to suit you Annual salary review Contributory pension scheme with 4% employer contribution Extensive internal training programme Staff discounts on delicious home cooked food and hot drinks at our Courtyard Café (open Mon - Fri) A focus on wellbeing, including a 24/7 confidential Employee Assistance Helpline Monetary staff referral scheme payable (T&Cs apply) Free onsite parking; 20 min walk to local train station; 5 mins from local bus stop (479) Beautiful countryside location Chance to have your voice heard - regular Employee Forum and Annual Staff Survey Supportive and knowledgeable team to learn from. About The Digital Systems Analyst Role: This job is about aiding users with different levels of tech know-how, explaining IT in simple terms. The role involves working with the Digital Systems Advisor, becoming proficient in the Nourish Care System to ensure data is CQC compliant, and providing support for Windows 10, 11, and Microsoft 365 through an email ticketing system, helping staff with daily IT issues Experience required for this Digital Analyst Role: Confidence in using IT, especially Windows 10 & 11, and Microsoft Office 365 Apps. Experience in supporting and resolving IT queries. Knowledge of using Android and Apple mobile devices. Skilled in learning new digital systems/packages quickly. Experience in training others across various skill levels. What Colleagues Say The Grange is a great place to work, don't just take our word for it, here's a snippet of what our team had to say in our October 2023 staff survey: 96.4%?of the team say they understand how the purpose & values of The Grange relate to their job 92%?say training gives them the skills and knowledge to do their job properly We have an open, no blame culture as emphasised by?98.8%?of the team saying feel able to admit when they make a mistake 97.6%?are proud of the service they deliver 83.3%?feel their opinions count and are encouraged to contribute to decisions. 94%?feel colleagues are helpful and supportive About The Grange at Bookham The Grange at Bookham is a multi-faceted centre in Surrey offering support for individuals with mild to moderate learning disabilities. It serves as a housing association, charity, and regulated care provider, presenting residential care, supported living, and diverse skills training and activities across an 8-acre site. Their focus is on promoting independence and fulfilling lives for those with learning disabilities. APPLY TODAY WE WANT TO HEAR FROM YOU!
Mar 29, 2024
Full time
Role: Digital Systems Assistant Location: Great Bookham, Leatherhead KT23 4DZ Salary: ?£14.28 p/h Part Time: ?21 hours per week Looking to elevate your career and eager to make a positive impact? At The Grange we're seeking a Digital Systems Assistant to encourage and empower our dedicated staff team to get the most from our systems. Benefits of Digital Systems Assistant: Annual leave 33 days, including bank holidays, rising to 37 days after 4 years' service. Pro-rata for part time employees Flexible working pattern. The role is based fully on-site but we're happy to discuss a work pattern to suit you Annual salary review Contributory pension scheme with 4% employer contribution Extensive internal training programme Staff discounts on delicious home cooked food and hot drinks at our Courtyard Café (open Mon - Fri) A focus on wellbeing, including a 24/7 confidential Employee Assistance Helpline Monetary staff referral scheme payable (T&Cs apply) Free onsite parking; 20 min walk to local train station; 5 mins from local bus stop (479) Beautiful countryside location Chance to have your voice heard - regular Employee Forum and Annual Staff Survey Supportive and knowledgeable team to learn from. About The Digital Systems Analyst Role: This job is about aiding users with different levels of tech know-how, explaining IT in simple terms. The role involves working with the Digital Systems Advisor, becoming proficient in the Nourish Care System to ensure data is CQC compliant, and providing support for Windows 10, 11, and Microsoft 365 through an email ticketing system, helping staff with daily IT issues Experience required for this Digital Analyst Role: Confidence in using IT, especially Windows 10 & 11, and Microsoft Office 365 Apps. Experience in supporting and resolving IT queries. Knowledge of using Android and Apple mobile devices. Skilled in learning new digital systems/packages quickly. Experience in training others across various skill levels. What Colleagues Say The Grange is a great place to work, don't just take our word for it, here's a snippet of what our team had to say in our October 2023 staff survey: 96.4%?of the team say they understand how the purpose & values of The Grange relate to their job 92%?say training gives them the skills and knowledge to do their job properly We have an open, no blame culture as emphasised by?98.8%?of the team saying feel able to admit when they make a mistake 97.6%?are proud of the service they deliver 83.3%?feel their opinions count and are encouraged to contribute to decisions. 94%?feel colleagues are helpful and supportive About The Grange at Bookham The Grange at Bookham is a multi-faceted centre in Surrey offering support for individuals with mild to moderate learning disabilities. It serves as a housing association, charity, and regulated care provider, presenting residential care, supported living, and diverse skills training and activities across an 8-acre site. Their focus is on promoting independence and fulfilling lives for those with learning disabilities. APPLY TODAY WE WANT TO HEAR FROM YOU!
We have a new opportunity for an Assistant Development Manager to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Development Manager, you will be responsible for supporting the Land & Development Managers in the pre-construction phases of their development projects, including feasibility, legal, design, planning and health and safety related activities. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position. Proficient in MS Office programmes; particularly Excel, Word, and Outlook A keen interest in Development or preconstruction activities Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals. Highly literate and able to understand and interpret complex legal documentation. Able to work under own initiative, having good decision-making skills and a keen sense of responsibility. Professional manner Able to work as part of a team as well as autonomously. Ability to communicate well with individuals at all levels. Able to travel on a regular basis throughout the Yorkshire area, with access to a vehicle daily. Willing to work extra to meet deadlines as and when the business needs require it Desirable - A desire to continue with further education. Some experience in a Development role within the Construction industry; ideally in either Affordable Housing, Care or Property Development More about the Assistant Development Manager role Assist others in the assessment of new business opportunities. Research and review planning applications, in conjunction with others to identify site constraints and opportunities. In collaboration with the team undertake feasibility assessments using group software. Assist with the preparation of land and build contracts, to ensure land is secured and contracts are entered into in line with agreed timescales. Assist the team to prepare consultant appointments and collateral warranties, and to co-ordinate signatures, scan and circulate documents as required. Assist the team to complete paperwork and reports in order to gain internal approvals and ensure audit compliance. Assist the team to procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. This may include placing orders and dealing with invoice enquiries. Assist the team to approve invoices via the company financial systems When required organise and administrate meetings and provide information as requested to do so. Provide support to the team at external meetings and events, e.g. pre application planning meetings and public consultation events. This may require out of hours working. Resolve problems in collaboration with other team members Maintain project folders in order to ensure accurate record keeping and audit compliance. Management of several small projects, with the support of a Development Manager, to enable development and career progression. Collaborate with colleagues as required to share information and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. Any other task deemed necessary to the role. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Mar 28, 2024
Full time
We have a new opportunity for an Assistant Development Manager to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Development Manager, you will be responsible for supporting the Land & Development Managers in the pre-construction phases of their development projects, including feasibility, legal, design, planning and health and safety related activities. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position. Proficient in MS Office programmes; particularly Excel, Word, and Outlook A keen interest in Development or preconstruction activities Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals. Highly literate and able to understand and interpret complex legal documentation. Able to work under own initiative, having good decision-making skills and a keen sense of responsibility. Professional manner Able to work as part of a team as well as autonomously. Ability to communicate well with individuals at all levels. Able to travel on a regular basis throughout the Yorkshire area, with access to a vehicle daily. Willing to work extra to meet deadlines as and when the business needs require it Desirable - A desire to continue with further education. Some experience in a Development role within the Construction industry; ideally in either Affordable Housing, Care or Property Development More about the Assistant Development Manager role Assist others in the assessment of new business opportunities. Research and review planning applications, in conjunction with others to identify site constraints and opportunities. In collaboration with the team undertake feasibility assessments using group software. Assist with the preparation of land and build contracts, to ensure land is secured and contracts are entered into in line with agreed timescales. Assist the team to prepare consultant appointments and collateral warranties, and to co-ordinate signatures, scan and circulate documents as required. Assist the team to complete paperwork and reports in order to gain internal approvals and ensure audit compliance. Assist the team to procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. This may include placing orders and dealing with invoice enquiries. Assist the team to approve invoices via the company financial systems When required organise and administrate meetings and provide information as requested to do so. Provide support to the team at external meetings and events, e.g. pre application planning meetings and public consultation events. This may require out of hours working. Resolve problems in collaboration with other team members Maintain project folders in order to ensure accurate record keeping and audit compliance. Management of several small projects, with the support of a Development Manager, to enable development and career progression. Collaborate with colleagues as required to share information and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. Any other task deemed necessary to the role. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
About the Role We are looking to recruit a IT Helpdesk Assistant to join our expanding Innovation and Technology Team. This role will suit applicants who have some experience working within a Technical Support role and are keen to develop their IT knowledge further. You will be responsible for providing remote IT Technical Support to a userbase of over 500 people in particular with face-to-face support within our Exeter and Torquay offices. Supported by other members of our IT Helpdesk team, this role will give you the opportunity to develop a wide range of skills whilst working for one of the South West's leading employers. Key responsibilities will include: Logging helpdesk calls and providing assistance to resolve issues Emailing administration such as releasing quarantined emails Day to day administration of our Cloud based software User account administration Day to day administration of our Cloud based file sharing service Asset logging / keeping asset register up to date Distributing IT equipment to staff Installing software Building laptops/phones/tablets for end users Identifying tickets logged that would benefit from additional training Visiting offices to engage with users and check office IT equipment About You To be considered for the role you will need to have: Previous Technical Support experience A good understanding of Microsoft Office Strong communication and interpersonal skills A passion for technology and a self-motivated approach to work This role can be based out of our Bristol and Bath and requires travel between these offices as well as occasional visits to our other offices. A Driving Licence and access to a car Why Bishop Fleming?! At Bishop Fleming, we take pride in putting our people first. We are a Great Place to Work certified and offer an outstanding work environment, strong office culture and extensive perks (listed below). We're also a rapidly growing Top 30 Accountancy firm and have just been ranked fifth in the Accountancy Age Mid-Tier Power Rankings. We're proud to be the highest ranked firm in the South West. This comes on the back of nearly 20% growth last year, several award wins, and record-breaking recruitment taking our headcount to 40 partners and close to 500 people. We are a firm that thinks clients, people and communities. As a member of Business in the Community (BITC) we are focussed on improving our responsible business practices and collectively making positive impacts for the benefit of society. If that's not enough, we offer a fantastic range of benefits including: 25 days holiday plus bank holidays plus Christmas off! Hybrid working A contributory Pension scheme Life assurance Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,00 perks and discounts Yulife employee wellbeing app Social events with active social committees that plan internal and external events Numerous opportunities for development Please contact Seyi Oseni, Resourcing Administrator if you would like to discuss this opportunity further.
Mar 28, 2024
Full time
About the Role We are looking to recruit a IT Helpdesk Assistant to join our expanding Innovation and Technology Team. This role will suit applicants who have some experience working within a Technical Support role and are keen to develop their IT knowledge further. You will be responsible for providing remote IT Technical Support to a userbase of over 500 people in particular with face-to-face support within our Exeter and Torquay offices. Supported by other members of our IT Helpdesk team, this role will give you the opportunity to develop a wide range of skills whilst working for one of the South West's leading employers. Key responsibilities will include: Logging helpdesk calls and providing assistance to resolve issues Emailing administration such as releasing quarantined emails Day to day administration of our Cloud based software User account administration Day to day administration of our Cloud based file sharing service Asset logging / keeping asset register up to date Distributing IT equipment to staff Installing software Building laptops/phones/tablets for end users Identifying tickets logged that would benefit from additional training Visiting offices to engage with users and check office IT equipment About You To be considered for the role you will need to have: Previous Technical Support experience A good understanding of Microsoft Office Strong communication and interpersonal skills A passion for technology and a self-motivated approach to work This role can be based out of our Bristol and Bath and requires travel between these offices as well as occasional visits to our other offices. A Driving Licence and access to a car Why Bishop Fleming?! At Bishop Fleming, we take pride in putting our people first. We are a Great Place to Work certified and offer an outstanding work environment, strong office culture and extensive perks (listed below). We're also a rapidly growing Top 30 Accountancy firm and have just been ranked fifth in the Accountancy Age Mid-Tier Power Rankings. We're proud to be the highest ranked firm in the South West. This comes on the back of nearly 20% growth last year, several award wins, and record-breaking recruitment taking our headcount to 40 partners and close to 500 people. We are a firm that thinks clients, people and communities. As a member of Business in the Community (BITC) we are focussed on improving our responsible business practices and collectively making positive impacts for the benefit of society. If that's not enough, we offer a fantastic range of benefits including: 25 days holiday plus bank holidays plus Christmas off! Hybrid working A contributory Pension scheme Life assurance Simply Health cashback plan including access to 24/7 online GP service and counselling services Perkbox discounts and rewards platform with over 4,00 perks and discounts Yulife employee wellbeing app Social events with active social committees that plan internal and external events Numerous opportunities for development Please contact Seyi Oseni, Resourcing Administrator if you would like to discuss this opportunity further.
Customer Support Assistant Team: Customer Support Location: Office based - Lapworth (Head Office) Reports to: Technical Director Contract: Permanent, Monday to Friday, 09:00-17:30 Our client provides activity monitoring technology and services aimed at assisting individuals in living independently and safely at home. They work closely with approximately 70% of local authorities across the UK, aiding in care assessments and delivering long-term sensor technology to facilitate effective support when required. The Customer Support Assistant role entails delivering first-line technical support to customers. Handling telephone and email inquiries, the candidate will also be responsible for producing chart summary reports with appropriate training. Main Responsibilities and Duties: Provide excellent service and support through our customer helpline, addressing technical queries and troubleshooting effectively. Develop competency in understanding and discussing charts and systems with customers. Assist in system maintenance, conducting daily checks and coordinating with customers and internal teams. Generate chart summary reports and communicate findings to customers. Follow up on inquiries and coordinate parts dispatch as necessary. Maintain high standards of customer service and administrative processes, ensuring timely action and accurate record-keeping within our quality framework. Perform additional administrative tasks to support business operations, growth, and quality delivery. Skills and Qualifications: Exceptional verbal and written communication skills. Friendly and efficient telephone manner. Experience in customer service roles, with a passion for delivering exceptional customer experiences. Background in operational, sales support, administration, or technical fields preferred Strong problem-solving and multitasking abilities. Proficient IT skills. Detail-oriented and well-organized. A team player with a proactive attitude and the ability to work independently. Dedication to operational excellence. Interest in technology. Must have daily access to a vehicle, as there are no public transport links in the area. Subject to successful completion of Enhanced DBS and PVG checks.
Mar 28, 2024
Full time
Customer Support Assistant Team: Customer Support Location: Office based - Lapworth (Head Office) Reports to: Technical Director Contract: Permanent, Monday to Friday, 09:00-17:30 Our client provides activity monitoring technology and services aimed at assisting individuals in living independently and safely at home. They work closely with approximately 70% of local authorities across the UK, aiding in care assessments and delivering long-term sensor technology to facilitate effective support when required. The Customer Support Assistant role entails delivering first-line technical support to customers. Handling telephone and email inquiries, the candidate will also be responsible for producing chart summary reports with appropriate training. Main Responsibilities and Duties: Provide excellent service and support through our customer helpline, addressing technical queries and troubleshooting effectively. Develop competency in understanding and discussing charts and systems with customers. Assist in system maintenance, conducting daily checks and coordinating with customers and internal teams. Generate chart summary reports and communicate findings to customers. Follow up on inquiries and coordinate parts dispatch as necessary. Maintain high standards of customer service and administrative processes, ensuring timely action and accurate record-keeping within our quality framework. Perform additional administrative tasks to support business operations, growth, and quality delivery. Skills and Qualifications: Exceptional verbal and written communication skills. Friendly and efficient telephone manner. Experience in customer service roles, with a passion for delivering exceptional customer experiences. Background in operational, sales support, administration, or technical fields preferred Strong problem-solving and multitasking abilities. Proficient IT skills. Detail-oriented and well-organized. A team player with a proactive attitude and the ability to work independently. Dedication to operational excellence. Interest in technology. Must have daily access to a vehicle, as there are no public transport links in the area. Subject to successful completion of Enhanced DBS and PVG checks.
Calisen Metering, part of the Calisen Group, is in an exciting and strong position where we are seeing growth and development in all areas of the business, as the group expands its range of activities in line with its mission to deliver Smarter Energy for All. An opportunity has become available for a Scheduling Assistant to join our scheduling team, providing our field-based meter installation engineers with a cost-effective drivable route using internal systems, as well as providing any additional support to the engineers. You will also analyse the work that you have given to the field, looking into missed appointments, performance reports and rescheduling work (potentially at short notice) to other engineers to prevent any appointments from failing. This is a permanent full-time role, working 37.5 hours per week Monday - Friday between the hours 07:00 - 17:00 + occasional Saturdays on a hybrid basis working from home, with travel to our Wigan office at least 2 days per week, with a salary of £23,400.00 per annum. Why work for Calisen Metering? Annual Salary review 30 Days holiday, incremental to 33 days with yearly service (inclusive of Bank holidays) Company sick pay Become a member of our HealthShield benefits programme giving you discounts on everyday shopping, as well as claiming money back on dentist, opticians, physio appointments plus much more 24/7 EAP Helpline Free on-site car parking, including free use of electric vehicle charging points Ideally located close to the Town Centre for public transport links Hybrid working Development opportunities Key Responsibilities Using various in-house systems to schedule work in a cost effective and manageable way, utilising different skilled engineers where required, ensuring that all engineers have full day's work and making necessary arrangements so that they are as utilised as possible. Allocate emergencies within the day and work to ensure all priority jobs go ahead. Keeping the appointment booking system (ABS) accurate and updated Using our in-house jeopardy management system (JMS) to reduce the number of failed appointments on the day, reallocating jobs from one engineer to another when necessary. Monitor outstanding jeopardy management system tiles to ensure that checks are done at various points throughout the day, checking engineers are running on time for all appointments. Monitor future appointments to reduce failures. Liaising with and dealing with queries from meter engineers, managers, other departments, and suppliers. Speak to customers to inform them of time of arrivals for engineers on the day and speak to customers with future appointments to amend timeslots when necessary. Ensure engineers work is managed from an on the day jeopardy point of view (sickness, training, meetings, annual leave etc ). Stick to strict time sensitive deadlines. Monitor rotas to look for future holidays and sickness. Keeping your area scheduled as far in advance as possible. What we are looking for A good standard of general education (minimum GCSE level or equivalent). Computer literate with ability to operate Microsoft Office. Excellent communication, interpersonal skills, organisation, and administration skills, with the ability to work as part of a team and on own initiative, and work towards strict deadlines. Previous experience of scheduling field-based engineers with work is highly desirable. Calisen Metering is an integral Calisen Group Company. Calisen is a leading owner and manager of essential energy infrastructure assets, with its purpose being to accelerate the use of smarter energy for all. Calisen's operations currently consist of four business units, Calvin Capital, Calisen Metering, Plug Me In and Advizzo. We will use the information you provide to us to assess your suitability for the role you have applied for. If you are successful, we will carry out a right to work check, background checks including global sanctions, politically exposed persons, adverse media, and basic DBS check. We also have a zero-tolerance approach to the use of alcohol and illegal drugs in the workplace therefore you may also be subject to testing. Calisen is proud to be a Real Living Wage employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace. Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams' backgrounds, experiences, and ways of life, the stronger our business and relationships with our customers will be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability. We are a Disability Confident Employer and happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. Please note this role is being handled by our internal recruitment team and no agency support is currently required.
Mar 28, 2024
Full time
Calisen Metering, part of the Calisen Group, is in an exciting and strong position where we are seeing growth and development in all areas of the business, as the group expands its range of activities in line with its mission to deliver Smarter Energy for All. An opportunity has become available for a Scheduling Assistant to join our scheduling team, providing our field-based meter installation engineers with a cost-effective drivable route using internal systems, as well as providing any additional support to the engineers. You will also analyse the work that you have given to the field, looking into missed appointments, performance reports and rescheduling work (potentially at short notice) to other engineers to prevent any appointments from failing. This is a permanent full-time role, working 37.5 hours per week Monday - Friday between the hours 07:00 - 17:00 + occasional Saturdays on a hybrid basis working from home, with travel to our Wigan office at least 2 days per week, with a salary of £23,400.00 per annum. Why work for Calisen Metering? Annual Salary review 30 Days holiday, incremental to 33 days with yearly service (inclusive of Bank holidays) Company sick pay Become a member of our HealthShield benefits programme giving you discounts on everyday shopping, as well as claiming money back on dentist, opticians, physio appointments plus much more 24/7 EAP Helpline Free on-site car parking, including free use of electric vehicle charging points Ideally located close to the Town Centre for public transport links Hybrid working Development opportunities Key Responsibilities Using various in-house systems to schedule work in a cost effective and manageable way, utilising different skilled engineers where required, ensuring that all engineers have full day's work and making necessary arrangements so that they are as utilised as possible. Allocate emergencies within the day and work to ensure all priority jobs go ahead. Keeping the appointment booking system (ABS) accurate and updated Using our in-house jeopardy management system (JMS) to reduce the number of failed appointments on the day, reallocating jobs from one engineer to another when necessary. Monitor outstanding jeopardy management system tiles to ensure that checks are done at various points throughout the day, checking engineers are running on time for all appointments. Monitor future appointments to reduce failures. Liaising with and dealing with queries from meter engineers, managers, other departments, and suppliers. Speak to customers to inform them of time of arrivals for engineers on the day and speak to customers with future appointments to amend timeslots when necessary. Ensure engineers work is managed from an on the day jeopardy point of view (sickness, training, meetings, annual leave etc ). Stick to strict time sensitive deadlines. Monitor rotas to look for future holidays and sickness. Keeping your area scheduled as far in advance as possible. What we are looking for A good standard of general education (minimum GCSE level or equivalent). Computer literate with ability to operate Microsoft Office. Excellent communication, interpersonal skills, organisation, and administration skills, with the ability to work as part of a team and on own initiative, and work towards strict deadlines. Previous experience of scheduling field-based engineers with work is highly desirable. Calisen Metering is an integral Calisen Group Company. Calisen is a leading owner and manager of essential energy infrastructure assets, with its purpose being to accelerate the use of smarter energy for all. Calisen's operations currently consist of four business units, Calvin Capital, Calisen Metering, Plug Me In and Advizzo. We will use the information you provide to us to assess your suitability for the role you have applied for. If you are successful, we will carry out a right to work check, background checks including global sanctions, politically exposed persons, adverse media, and basic DBS check. We also have a zero-tolerance approach to the use of alcohol and illegal drugs in the workplace therefore you may also be subject to testing. Calisen is proud to be a Real Living Wage employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace. Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams' backgrounds, experiences, and ways of life, the stronger our business and relationships with our customers will be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability. We are a Disability Confident Employer and happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. Please note this role is being handled by our internal recruitment team and no agency support is currently required.
IT Assistant - Permanent - Fenchurch Street, London - Up to 35k per annum Would you like career progression opportunities and be recognised for your work? If so, read on Exciting opportunity to work for an established FM service provider situated in Fenchurch Street, London. The successful candidate will have a proven track record in IT with an administration background, Your duties will include all aspects of running of the office IT systems and providing day-to-day support to staff with IT problem solving. In return the company is offering a competitive salary and the opportunity to work for a great company! Hours of work Monday to Friday 08:30am to 17.30pm 1 hour break Key duties & Responsibilities Maintain IT and telecom equipment and systems as well Assist staff with problem solving and troubleshooting Help troubleshoot internet and network issues Liaise with the external IT Consultant Liaise with external IT suppliers Plan improvement and system/equipment upgrades Maintain and develop internal databases Requirements: Excellent IT knowledge Cloud system experience SQL knowledge is beneficial MS project experience is beneficial Excellent MS Office knowledge Adobe creative suite knowledge is beneficial Excellent communicator Problem solving and troubleshooting experience Bachelors degree in Computer Science Please send your CV to Brooke at CBW Staffing Solutions for more information!
Mar 28, 2024
Full time
IT Assistant - Permanent - Fenchurch Street, London - Up to 35k per annum Would you like career progression opportunities and be recognised for your work? If so, read on Exciting opportunity to work for an established FM service provider situated in Fenchurch Street, London. The successful candidate will have a proven track record in IT with an administration background, Your duties will include all aspects of running of the office IT systems and providing day-to-day support to staff with IT problem solving. In return the company is offering a competitive salary and the opportunity to work for a great company! Hours of work Monday to Friday 08:30am to 17.30pm 1 hour break Key duties & Responsibilities Maintain IT and telecom equipment and systems as well Assist staff with problem solving and troubleshooting Help troubleshoot internet and network issues Liaise with the external IT Consultant Liaise with external IT suppliers Plan improvement and system/equipment upgrades Maintain and develop internal databases Requirements: Excellent IT knowledge Cloud system experience SQL knowledge is beneficial MS project experience is beneficial Excellent MS Office knowledge Adobe creative suite knowledge is beneficial Excellent communicator Problem solving and troubleshooting experience Bachelors degree in Computer Science Please send your CV to Brooke at CBW Staffing Solutions for more information!
Are you ready to take on an exciting and dynamic role where no two days are the same? I am looking for a driven individual to join this Energy from waste business in supporting a variety of projects, with a primary focus on communications, to drive the delivery of initiatives within this organisation. As part of this team, you'll play a vital role in contributing to their strategic aims through innovation, data-driven decision-making, and effective project management. Key Responsibilities: Project Management: Establish and manage the scope of small to medium-sized projects, ensuring successful delivery from inception to completion. This involves effectively managing stakeholder expectations and utilising project management principles to drive effective change activity. Communication Support: Create engaging content and communications materials, including project success stories, community engagement updates, and briefings for politicians and local community groups. Maintain project websites and assist in the production of reports and other documents. Procurement and Governance: Administer project procurement exercises, ensuring compliance with standing orders and statutory timescales. Establish governance for internal meetings and support the production of project communications materials. Innovation and Problem-Solving: Contribute to this organisation's strategic aims through research, data analysis, and innovative problem-solving. Relationship Building: Build and maintain effective working relationships with colleagues, partner organisations, external stakeholders, and opinion formers. Provide strategic advice and influence decision-making at board level, senior officer, and elected member levels. About You: Project Management Skills: Experience in planning and scheduling project activities, with the ability to influence and negotiate change requirements with diverse stakeholders. Analytical Abilities: Strong analytical skills and the ability to interpret a range of information and data to make data-driven decisions. Communication Skills: Excellent oral and written communication skills, with the ability to produce engaging content for various purposes, including reporting and information sharing. Innovative Thinking: Demonstrated ability to be innovative in problem-solving and approach to work, utilizing IT software to achieve role objectives. Self-Starter: Proven ability to work independently, prioritise activities, and achieve optimal outcomes for the business. Experience: Previous experience in supporting project delivery in communications, change projects, and risk management. Familiarity with local government landscape is desirable. Join this team: If you're a proactive self-starter with a passion for driving positive change and supporting project delivery in a dynamic environment, I want to hear from you! If this role is for you then please send your CV at the earliest opportunity.
Mar 28, 2024
Full time
Are you ready to take on an exciting and dynamic role where no two days are the same? I am looking for a driven individual to join this Energy from waste business in supporting a variety of projects, with a primary focus on communications, to drive the delivery of initiatives within this organisation. As part of this team, you'll play a vital role in contributing to their strategic aims through innovation, data-driven decision-making, and effective project management. Key Responsibilities: Project Management: Establish and manage the scope of small to medium-sized projects, ensuring successful delivery from inception to completion. This involves effectively managing stakeholder expectations and utilising project management principles to drive effective change activity. Communication Support: Create engaging content and communications materials, including project success stories, community engagement updates, and briefings for politicians and local community groups. Maintain project websites and assist in the production of reports and other documents. Procurement and Governance: Administer project procurement exercises, ensuring compliance with standing orders and statutory timescales. Establish governance for internal meetings and support the production of project communications materials. Innovation and Problem-Solving: Contribute to this organisation's strategic aims through research, data analysis, and innovative problem-solving. Relationship Building: Build and maintain effective working relationships with colleagues, partner organisations, external stakeholders, and opinion formers. Provide strategic advice and influence decision-making at board level, senior officer, and elected member levels. About You: Project Management Skills: Experience in planning and scheduling project activities, with the ability to influence and negotiate change requirements with diverse stakeholders. Analytical Abilities: Strong analytical skills and the ability to interpret a range of information and data to make data-driven decisions. Communication Skills: Excellent oral and written communication skills, with the ability to produce engaging content for various purposes, including reporting and information sharing. Innovative Thinking: Demonstrated ability to be innovative in problem-solving and approach to work, utilizing IT software to achieve role objectives. Self-Starter: Proven ability to work independently, prioritise activities, and achieve optimal outcomes for the business. Experience: Previous experience in supporting project delivery in communications, change projects, and risk management. Familiarity with local government landscape is desirable. Join this team: If you're a proactive self-starter with a passion for driving positive change and supporting project delivery in a dynamic environment, I want to hear from you! If this role is for you then please send your CV at the earliest opportunity.
WGS is looking to appoint an inspirational and dynamic leader, with senior level expertise in marketing, internal and external engagement and communications, to join the Senior Management Team. They will lead in a community of professional support staff and teachers, be a dedicated team player with the ability to challenge and offer new ideas. Founded in 1512, Wolverhampton Grammar School is one of the oldest schools in the country. As a selective, co-educational, and socially diverse independent school of 750+ students aged 4-18 years, it enjoys an outstanding reputation. Award-winning and judged "Excellent" by the Independent Schools Inspectorate, this is a fantastic opportunity to join a nationally recognised, forward-thinking school. This leadership position will suit an experienced and innovative professional with a proven track record within a marketing and communications related context. They will possess excellent relationship-building and leadership skills, as well as creative marketing abilities and the entrepreneurial instincts to ensure Wolverhampton Grammar School continues to thrive. Experience of working within an educational environment is not essential. The role would also suit an exceptional individual with similar sales, marketing or communications experience gained in the commercial or charitable sector, but who has an instinctive feel for the independent school market combined with the relevant transferable skills to undertake this complex and fulfilling role. The position will command a competitive salary and benefits package. Application forms can be downloaded from where further details regarding the post can be found. Completed applications, including fully addressing how you demonstrate the necessary skills and competencies outlined in the job description, should be emailed to Carrie Clines (Finance Director's PA & HR Assistant) no later than 12pm on Tuesday 9 th April. Please go to our website for a full recruitment pack: Vacancies (wgs.org.uk) Wolverhampton Grammar School is committed to safeguarding and promoting the welfare of children. The successful candidate must be willing to undergo an enhanced disclosure through the Disclosure and Barring Service.
Mar 28, 2024
Full time
WGS is looking to appoint an inspirational and dynamic leader, with senior level expertise in marketing, internal and external engagement and communications, to join the Senior Management Team. They will lead in a community of professional support staff and teachers, be a dedicated team player with the ability to challenge and offer new ideas. Founded in 1512, Wolverhampton Grammar School is one of the oldest schools in the country. As a selective, co-educational, and socially diverse independent school of 750+ students aged 4-18 years, it enjoys an outstanding reputation. Award-winning and judged "Excellent" by the Independent Schools Inspectorate, this is a fantastic opportunity to join a nationally recognised, forward-thinking school. This leadership position will suit an experienced and innovative professional with a proven track record within a marketing and communications related context. They will possess excellent relationship-building and leadership skills, as well as creative marketing abilities and the entrepreneurial instincts to ensure Wolverhampton Grammar School continues to thrive. Experience of working within an educational environment is not essential. The role would also suit an exceptional individual with similar sales, marketing or communications experience gained in the commercial or charitable sector, but who has an instinctive feel for the independent school market combined with the relevant transferable skills to undertake this complex and fulfilling role. The position will command a competitive salary and benefits package. Application forms can be downloaded from where further details regarding the post can be found. Completed applications, including fully addressing how you demonstrate the necessary skills and competencies outlined in the job description, should be emailed to Carrie Clines (Finance Director's PA & HR Assistant) no later than 12pm on Tuesday 9 th April. Please go to our website for a full recruitment pack: Vacancies (wgs.org.uk) Wolverhampton Grammar School is committed to safeguarding and promoting the welfare of children. The successful candidate must be willing to undergo an enhanced disclosure through the Disclosure and Barring Service.
IT Support Engineer - GDP 28000 Role: IT Support Engineer Location: Walsall Salary: Up to £28k We're seeking an IT Support Assistant to join our firm's IT team on a full-time, permanent basis. At our firm, we prioritize having robust IT systems and infrastructure and consistently invest in them. This new role involves assisting the IT Manager in network and desktop support, as well as contributing to ongoing development projects across all branch offices. Responsibilities include providing support to internal staff and support teams, addressing queries or issues such as hardware problems with laptops or desktops, phone systems, desktop or Windows issues, server maintenance, patching, and mobile phone support. Candidates should have a minimum of 1 year of experience in an IT Support or IT Administration role, with knowledge in the following areas: The Profile: Microsoft 365 and Office 365, including associated packages. Microsoft Teams administration. Windows Desktop Operating systems. Microsoft Server 2016 onwards administration. Installation and maintenance of Desktops, Laptops, and Servers. Exposure to and knowledge of Virtualization environments. Enterprise WiFi administration. Local and cloud backup systems. Systems security. Knowledge of network infrastructures. Desirable skills: Familiarity with some Linux Servers administration. Firewall Administration and connectivity. VOIP telephony administration. Exposure to MS SQL administration. MDM and mobile device setup/administration. Email Filtering. RMM/MSP software. Excellent interpersonal communication skills are essential, with the ability to build and maintain relationships with stakeholders at all levels of the business. If you think you could be a good fit for the role, either apply directly or send your full CV to Connor com. Windows - Office 365 - Teams - Microsoft Servers - Desktops - Laptops - Servers - Virtualization - WiFi - Cloud Back Ups - Network - Firewall - VOIP - SQL - MDM - RMM - MSP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
IT Support Engineer - GDP 28000 Role: IT Support Engineer Location: Walsall Salary: Up to £28k We're seeking an IT Support Assistant to join our firm's IT team on a full-time, permanent basis. At our firm, we prioritize having robust IT systems and infrastructure and consistently invest in them. This new role involves assisting the IT Manager in network and desktop support, as well as contributing to ongoing development projects across all branch offices. Responsibilities include providing support to internal staff and support teams, addressing queries or issues such as hardware problems with laptops or desktops, phone systems, desktop or Windows issues, server maintenance, patching, and mobile phone support. Candidates should have a minimum of 1 year of experience in an IT Support or IT Administration role, with knowledge in the following areas: The Profile: Microsoft 365 and Office 365, including associated packages. Microsoft Teams administration. Windows Desktop Operating systems. Microsoft Server 2016 onwards administration. Installation and maintenance of Desktops, Laptops, and Servers. Exposure to and knowledge of Virtualization environments. Enterprise WiFi administration. Local and cloud backup systems. Systems security. Knowledge of network infrastructures. Desirable skills: Familiarity with some Linux Servers administration. Firewall Administration and connectivity. VOIP telephony administration. Exposure to MS SQL administration. MDM and mobile device setup/administration. Email Filtering. RMM/MSP software. Excellent interpersonal communication skills are essential, with the ability to build and maintain relationships with stakeholders at all levels of the business. If you think you could be a good fit for the role, either apply directly or send your full CV to Connor com. Windows - Office 365 - Teams - Microsoft Servers - Desktops - Laptops - Servers - Virtualization - WiFi - Cloud Back Ups - Network - Firewall - VOIP - SQL - MDM - RMM - MSP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer - GDP 28000 Role: IT Support Engineer Location: Walsall Salary: Up to 28k We're seeking an IT Support Assistant to join our firm's IT team on a full-time, permanent basis. At our firm, we prioritize having robust IT systems and infrastructure and consistently invest in them. This new role involves assisting the IT Manager in network and desktop support, as well as contributing to ongoing development projects across all branch offices. Responsibilities include providing support to internal staff and support teams, addressing queries or issues such as hardware problems with laptops or desktops, phone systems, desktop or Windows issues, server maintenance, patching, and mobile phone support. Candidates should have a minimum of 1 year of experience in an IT Support or IT Administration role, with knowledge in the following areas: The Profile: Microsoft 365 and Office 365, including associated packages. Microsoft Teams administration. Windows Desktop Operating systems. Microsoft Server 2016 onwards administration. Installation and maintenance of Desktops, Laptops, and Servers. Exposure to and knowledge of Virtualization environments. Enterprise WiFi administration. Local and cloud backup systems. Systems security. Knowledge of network infrastructures. Desirable skills: Familiarity with some Linux Servers administration. Firewall Administration and connectivity. VOIP telephony administration. Exposure to MS SQL administration. MDM and mobile device setup/administration. Email Filtering. RMM/MSP software. Excellent interpersonal communication skills are essential, with the ability to build and maintain relationships with stakeholders at all levels of the business. If you think you could be a good fit for the role, either apply directly or send your full CV to Connor com. Windows - Office 365 - Teams - Microsoft Servers - Desktops - Laptops - Servers - Virtualization - WiFi - Cloud Back Ups - Network - Firewall - VOIP - SQL - MDM - RMM - MSP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
IT Support Engineer - GDP 28000 Role: IT Support Engineer Location: Walsall Salary: Up to 28k We're seeking an IT Support Assistant to join our firm's IT team on a full-time, permanent basis. At our firm, we prioritize having robust IT systems and infrastructure and consistently invest in them. This new role involves assisting the IT Manager in network and desktop support, as well as contributing to ongoing development projects across all branch offices. Responsibilities include providing support to internal staff and support teams, addressing queries or issues such as hardware problems with laptops or desktops, phone systems, desktop or Windows issues, server maintenance, patching, and mobile phone support. Candidates should have a minimum of 1 year of experience in an IT Support or IT Administration role, with knowledge in the following areas: The Profile: Microsoft 365 and Office 365, including associated packages. Microsoft Teams administration. Windows Desktop Operating systems. Microsoft Server 2016 onwards administration. Installation and maintenance of Desktops, Laptops, and Servers. Exposure to and knowledge of Virtualization environments. Enterprise WiFi administration. Local and cloud backup systems. Systems security. Knowledge of network infrastructures. Desirable skills: Familiarity with some Linux Servers administration. Firewall Administration and connectivity. VOIP telephony administration. Exposure to MS SQL administration. MDM and mobile device setup/administration. Email Filtering. RMM/MSP software. Excellent interpersonal communication skills are essential, with the ability to build and maintain relationships with stakeholders at all levels of the business. If you think you could be a good fit for the role, either apply directly or send your full CV to Connor com. Windows - Office 365 - Teams - Microsoft Servers - Desktops - Laptops - Servers - Virtualization - WiFi - Cloud Back Ups - Network - Firewall - VOIP - SQL - MDM - RMM - MSP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Assistant/1st Line Engineer Salary up to £23,000 + Other excellent company benefits Watford, Permanent, full-time Lucid Connect have an exciting opportunity for a keen and enthusiastic individual, to further their career in IT, as there will be exposure to many aspects of Internal IT in the business. Our client is an experienced manufacturer. Reporting to the IT Manager, the successful applicant will be assisting with various IT requirements in the business and will be part of a small IT on-site team. Duties will include: Assisting the IT Manager with any IT related tasks including: PC/Laptop configuration, project tasks, daily checks, re-occurring business system tasks Providing 1st line IT support to the business, dealing with walk-ins, ad-hoc calls and being able to escalate to 3rd party external support when required. Being an IT person, as part of a small team on-site dealing with any user requirements. Making sure joiners/leavers procedures are dealt with in good time and in full. Making sure spare pre-configured equipment exists, so that devices can be replaced/distributed in good time when required. Creating/maintaining user accounts in the company's business system, as-well as other company applications. Carrying out various IT related daily checks. Documenting and supporting the companies numerous Microsoft Excel and Microsoft Access databases that have been previously developed in-house. Assist in maintaining and developing the company's Intranet solution (SharePoint) Monitoring internal and external IT ticketing systems, escalating/chasing tickets when required and fundamentally keep the systems up to date and tidy. Skills and experience required: A minimum of 12 months recent experience within an IT support environment. A proactive personality who is willing to learn and grow within an organisation Windows and MS Office. Excellent written and verbal communication. Right to work in the UK (unfortunately no sponsorship is available) Must possess a full UK driving licence and a car, as travelling between two sites in Watford will be required.
Mar 28, 2024
Full time
IT Assistant/1st Line Engineer Salary up to £23,000 + Other excellent company benefits Watford, Permanent, full-time Lucid Connect have an exciting opportunity for a keen and enthusiastic individual, to further their career in IT, as there will be exposure to many aspects of Internal IT in the business. Our client is an experienced manufacturer. Reporting to the IT Manager, the successful applicant will be assisting with various IT requirements in the business and will be part of a small IT on-site team. Duties will include: Assisting the IT Manager with any IT related tasks including: PC/Laptop configuration, project tasks, daily checks, re-occurring business system tasks Providing 1st line IT support to the business, dealing with walk-ins, ad-hoc calls and being able to escalate to 3rd party external support when required. Being an IT person, as part of a small team on-site dealing with any user requirements. Making sure joiners/leavers procedures are dealt with in good time and in full. Making sure spare pre-configured equipment exists, so that devices can be replaced/distributed in good time when required. Creating/maintaining user accounts in the company's business system, as-well as other company applications. Carrying out various IT related daily checks. Documenting and supporting the companies numerous Microsoft Excel and Microsoft Access databases that have been previously developed in-house. Assist in maintaining and developing the company's Intranet solution (SharePoint) Monitoring internal and external IT ticketing systems, escalating/chasing tickets when required and fundamentally keep the systems up to date and tidy. Skills and experience required: A minimum of 12 months recent experience within an IT support environment. A proactive personality who is willing to learn and grow within an organisation Windows and MS Office. Excellent written and verbal communication. Right to work in the UK (unfortunately no sponsorship is available) Must possess a full UK driving licence and a car, as travelling between two sites in Watford will be required.
About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's! About The Role We're looking for an experienced WI-FI / IT Technical Assistant to join our team. We are seeking a dynamic and skilled WI-FI Technical Assistant to join our team in Minehead. The successful candidate will take full ownership of all aspects related to on-resort WI-FI services. From conducting physical checks to collaborating with third-party vendors, this role is pivotal in ensuring seamless and reliable WI-FI connectivity for our guests, our team and our business systems. Working with WI-FI providers, monitoring the performance of the WI-FI network to proactively identify and resolve potential problems. Manage the installation and maintenance of Wi-Fi cabling infrastructure with both internal and external resources. Respond promptly to reported Wi-Fi issues, providing efficient break-fix support with 3 rd parties along with SLA agreements for support. Provide weekly management reports to IT HOD's and Resort Leadership team on the status of the WiFi infrastructure on the Resort, with an analysis of the impact of any outages to our Guests, Team and Business and the remedial actions being taken. About You Have a good understanding of Wi-Fi technologies, a willingness to learn network protocols, hardware and troubleshooting techniques. Familiarity with cabling infrastructure and hardware installation, whilst taking ownership of the day-to-day support function of resort WI-FI. You will be required to work independently on resort sometimes, there may also be a need to work some Saturdays when required and stay at other resorts to help with similar tasks on occasions. Interested? If this sounds like the perfect role for you, we would love to hear from you. To apply, please submit your CV along with a few words about why you would like to work for Butlin's, what about this role excites you and what you think makes you the perfect fit.
Mar 28, 2024
Full time
About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's! About The Role We're looking for an experienced WI-FI / IT Technical Assistant to join our team. We are seeking a dynamic and skilled WI-FI Technical Assistant to join our team in Minehead. The successful candidate will take full ownership of all aspects related to on-resort WI-FI services. From conducting physical checks to collaborating with third-party vendors, this role is pivotal in ensuring seamless and reliable WI-FI connectivity for our guests, our team and our business systems. Working with WI-FI providers, monitoring the performance of the WI-FI network to proactively identify and resolve potential problems. Manage the installation and maintenance of Wi-Fi cabling infrastructure with both internal and external resources. Respond promptly to reported Wi-Fi issues, providing efficient break-fix support with 3 rd parties along with SLA agreements for support. Provide weekly management reports to IT HOD's and Resort Leadership team on the status of the WiFi infrastructure on the Resort, with an analysis of the impact of any outages to our Guests, Team and Business and the remedial actions being taken. About You Have a good understanding of Wi-Fi technologies, a willingness to learn network protocols, hardware and troubleshooting techniques. Familiarity with cabling infrastructure and hardware installation, whilst taking ownership of the day-to-day support function of resort WI-FI. You will be required to work independently on resort sometimes, there may also be a need to work some Saturdays when required and stay at other resorts to help with similar tasks on occasions. Interested? If this sounds like the perfect role for you, we would love to hear from you. To apply, please submit your CV along with a few words about why you would like to work for Butlin's, what about this role excites you and what you think makes you the perfect fit.
EllisKnight International Recruitment
Solihull, West Midlands
Customer Support Assistant Team: Customer Support Location: Office based - Lapworth (Head Office) Reports to: Technical Director Contract: Permanent, Monday to Friday, 09:00-17:30 Our client provides activity monitoring technology and services aimed at assisting individuals in living independently and safely at home. They work closely with approximately 70% of local authorities across the UK, aiding in care assessments and delivering long-term sensor technology to facilitate effective support when required. The Customer Support Assistant role entails delivering first-line technical support to customers. Handling telephone and email inquiries, the candidate will also be responsible for producing chart summary reports with appropriate training. Main Responsibilities and Duties: Provide excellent service and support through our customer helpline, addressing technical queries and troubleshooting effectively. Develop competency in understanding and discussing charts and systems with customers. Assist in system maintenance, conducting daily checks and coordinating with customers and internal teams. Generate chart summary reports and communicate findings to customers. Follow up on inquiries and coordinate parts dispatch as necessary. Maintain high standards of customer service and administrative processes, ensuring timely action and accurate record-keeping within our quality framework. Perform additional administrative tasks to support business operations, growth, and quality delivery. Skills and Qualifications: Exceptional verbal and written communication skills. Friendly and efficient telephone manner. Experience in customer service roles, with a passion for delivering exceptional customer experiences. Background in operational, sales support, administration, or technical fields preferred Strong problem-solving and multitasking abilities. Proficient IT skills. Detail-oriented and well-organized. A team player with a proactive attitude and the ability to work independently. Dedication to operational excellence. Interest in technology. Must have daily access to a vehicle, as there are no public transport links in the area. Subject to successful completion of Enhanced DBS and PVG checks.
Mar 27, 2024
Full time
Customer Support Assistant Team: Customer Support Location: Office based - Lapworth (Head Office) Reports to: Technical Director Contract: Permanent, Monday to Friday, 09:00-17:30 Our client provides activity monitoring technology and services aimed at assisting individuals in living independently and safely at home. They work closely with approximately 70% of local authorities across the UK, aiding in care assessments and delivering long-term sensor technology to facilitate effective support when required. The Customer Support Assistant role entails delivering first-line technical support to customers. Handling telephone and email inquiries, the candidate will also be responsible for producing chart summary reports with appropriate training. Main Responsibilities and Duties: Provide excellent service and support through our customer helpline, addressing technical queries and troubleshooting effectively. Develop competency in understanding and discussing charts and systems with customers. Assist in system maintenance, conducting daily checks and coordinating with customers and internal teams. Generate chart summary reports and communicate findings to customers. Follow up on inquiries and coordinate parts dispatch as necessary. Maintain high standards of customer service and administrative processes, ensuring timely action and accurate record-keeping within our quality framework. Perform additional administrative tasks to support business operations, growth, and quality delivery. Skills and Qualifications: Exceptional verbal and written communication skills. Friendly and efficient telephone manner. Experience in customer service roles, with a passion for delivering exceptional customer experiences. Background in operational, sales support, administration, or technical fields preferred Strong problem-solving and multitasking abilities. Proficient IT skills. Detail-oriented and well-organized. A team player with a proactive attitude and the ability to work independently. Dedication to operational excellence. Interest in technology. Must have daily access to a vehicle, as there are no public transport links in the area. Subject to successful completion of Enhanced DBS and PVG checks.
IT Support Assistant £14 - £15 per hour! Temp - Perm Opportunity 9am - 6pm City of London - Hybrid! Are you a talented individual with experience working with Tech and IT? Are you looking for your next opportunity to build you career within a reputable company? If this sounds like you, then keep reading Why work for this company? (Benefits) The chance to grow and develop your current IT skills within a reputable company in the heart of the City! Hybrid working - 3 days per week in the office A very competitive hourly rate Join a company focused on growth and support within, huge opportunities progression Office Angels Boost benefits! On your first day, granting you access to many discounts including reductions on major retailers, free eye care vouchers, wellbeing seminars and much more! Duties: Troubleshoot and resolve all IT issues via phone, web, and in-person channels Assist employees with IT related questions and queries, and direct them appropriately Maintaining data and documentation on all internal systems Configure and install new software and equipment with research Provide first line help desk service, support and advice to users on hardware and software issues. Is this you? (requirements) Previous experience in an IT related role is essential Must be proficient with all Microsoft Office programmes Excellent telephone manner and communication skills A team player with a pro-active and motivated attitude High attention to detail You will learn from the experts and you will be motivated and developed to be the best you can be. If this sounds like something you want in your next role, we would love to hear from you! If you are interested in this position, please apply today or send your CV to to discuss this further! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 27, 2024
Full time
IT Support Assistant £14 - £15 per hour! Temp - Perm Opportunity 9am - 6pm City of London - Hybrid! Are you a talented individual with experience working with Tech and IT? Are you looking for your next opportunity to build you career within a reputable company? If this sounds like you, then keep reading Why work for this company? (Benefits) The chance to grow and develop your current IT skills within a reputable company in the heart of the City! Hybrid working - 3 days per week in the office A very competitive hourly rate Join a company focused on growth and support within, huge opportunities progression Office Angels Boost benefits! On your first day, granting you access to many discounts including reductions on major retailers, free eye care vouchers, wellbeing seminars and much more! Duties: Troubleshoot and resolve all IT issues via phone, web, and in-person channels Assist employees with IT related questions and queries, and direct them appropriately Maintaining data and documentation on all internal systems Configure and install new software and equipment with research Provide first line help desk service, support and advice to users on hardware and software issues. Is this you? (requirements) Previous experience in an IT related role is essential Must be proficient with all Microsoft Office programmes Excellent telephone manner and communication skills A team player with a pro-active and motivated attitude High attention to detail You will learn from the experts and you will be motivated and developed to be the best you can be. If this sounds like something you want in your next role, we would love to hear from you! If you are interested in this position, please apply today or send your CV to to discuss this further! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
IT Assistant £30,000 - £35,000 Depending on experience City of London - Hybrid 8.30am - 5.00pm Full time, permanent Are you looking for an exciting new opportunity to develop your IT career? We have worked with this company for a number of years, placing candidates in various departments, who have all gained exceptionally valuable experience and exposure in their field. Our client offers a relaxed working environment, where everyone works collaboratively together and as one big team. Based in their London office, close to Bank, we are seeking an experienced IT professional, to provide 1ST line support to the team. Why work for this company? Modern office space in the City of London 1 day from home per week, 4 days in the office Great progression opportunities, career development and training Regular socials, company wide events and charity events Private medical healthcare, financial assistance, death in service benefits, season ticket loans and more! Working with a supportive and collaborative team environment - down to earth and professional team Leading in their space, this company is growing rapidly! Duties: Daily support to staff as first line, in the London office and on various sites Deal with queries via phone, email and in person Setting up equipment for new staff Working closely with all departments, to ensure full support Logging and resolving tickets Dealing with software and hardware issues Logging and ordering equipment Sending reports to the Head of IT weekly Dealing with payments and invoices Liaising with internal and external stakeholders Requirements: Must have previous IT support experience - ideally within professional services IT literate - MS Office Packages Confident IT professional who is able to handle hardware Excellent communicator Accurate and analytical Positive and pro active attitude Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 27, 2024
Full time
IT Assistant £30,000 - £35,000 Depending on experience City of London - Hybrid 8.30am - 5.00pm Full time, permanent Are you looking for an exciting new opportunity to develop your IT career? We have worked with this company for a number of years, placing candidates in various departments, who have all gained exceptionally valuable experience and exposure in their field. Our client offers a relaxed working environment, where everyone works collaboratively together and as one big team. Based in their London office, close to Bank, we are seeking an experienced IT professional, to provide 1ST line support to the team. Why work for this company? Modern office space in the City of London 1 day from home per week, 4 days in the office Great progression opportunities, career development and training Regular socials, company wide events and charity events Private medical healthcare, financial assistance, death in service benefits, season ticket loans and more! Working with a supportive and collaborative team environment - down to earth and professional team Leading in their space, this company is growing rapidly! Duties: Daily support to staff as first line, in the London office and on various sites Deal with queries via phone, email and in person Setting up equipment for new staff Working closely with all departments, to ensure full support Logging and resolving tickets Dealing with software and hardware issues Logging and ordering equipment Sending reports to the Head of IT weekly Dealing with payments and invoices Liaising with internal and external stakeholders Requirements: Must have previous IT support experience - ideally within professional services IT literate - MS Office Packages Confident IT professional who is able to handle hardware Excellent communicator Accurate and analytical Positive and pro active attitude Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Macildowie Recruitment and Retention
Loughborough, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Assistant working for a business based in Shepshed Loughborough. This role will be to provide effective technical advice and customer service to a network of distributors and end users. This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: Provide effective technical telephone support to distributors & end users Provide effective technical support to all sales staff - internal & external Process warranty returns to agreed proceduresInvestigate and respond to distributor & end user queries Diagnose and resolve technical problems Progress chase RN's (warranty returns) Ensure all administration is completed to required level Progress chase customer complaints to satisfactory resolution Continuing liaison with Sales, Service Dept. & Warehouse Ad hoc projects as assigned by Aftersales Supervisor Carry out any other reasonable tasks as required EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Must have previous Customer Services experience Must have previous experience dealing directly with individual customers by phone Excellent telephone manner - ability to communicate effectively - written & orally Ability to work accurately under pressure and meet deadlines High degree of attention to detail Good IT skills with good working knowledge of Microsoft Office / Windows Enthusiasm & an excellent team player Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 27, 2024
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Assistant working for a business based in Shepshed Loughborough. This role will be to provide effective technical advice and customer service to a network of distributors and end users. This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: Provide effective technical telephone support to distributors & end users Provide effective technical support to all sales staff - internal & external Process warranty returns to agreed proceduresInvestigate and respond to distributor & end user queries Diagnose and resolve technical problems Progress chase RN's (warranty returns) Ensure all administration is completed to required level Progress chase customer complaints to satisfactory resolution Continuing liaison with Sales, Service Dept. & Warehouse Ad hoc projects as assigned by Aftersales Supervisor Carry out any other reasonable tasks as required EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Must have previous Customer Services experience Must have previous experience dealing directly with individual customers by phone Excellent telephone manner - ability to communicate effectively - written & orally Ability to work accurately under pressure and meet deadlines High degree of attention to detail Good IT skills with good working knowledge of Microsoft Office / Windows Enthusiasm & an excellent team player Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Technical Assistant - IT products - £23 - £27k p a - Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Mar 27, 2024
Full time
Technical Assistant - IT products - £23 - £27k p a - Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
eDiscovery Assistant Manager London (hybrid WFH) Our client is actively looking to increase their eDiscovery team at AM level in particular. This role is with a leading diverse Consultant in one of their practice areas. We have other roles in law firms and boutiques. Responsibilities Process and prepare data for review and QC checks Respond to client requests and queries, and escalate as required Proactively carry out project supporting and administrative functions Communicate with clients and senior team members on a regular and ongoing basis Research new tools, techniques and workflow to stream line the processing and review function Assist with document review process Take an active role in marketing and building client relationships both internally and externally Requirements 2 years'+ experience of working with Relativity Ability to follow directions and understand complex policies and procedures Ability to work under pressure and maintain quality of detailed work while meeting competing and inflexible deadlines Ability to perform repetitive tasks, accurately and consistently Strong desire to learn as well as share knowledge (training will be provided) Able to work independently with minimal supervision and as part of a wider team Ability to articulate complex information clearly, in non-technical language Proactive and adaptable to deliver a solution driven approach to work Efficient and effective time management and organisation skills Essential MS Office skills (Word, Excel, PowerPoint, etc.) Useful: Good understanding of forensic procedures (EDRM) Understanding of transactional and relational databases (e.g. SQL etc.) Experience of any other hosted document review technologies (e.g. Relativity, Nuix, Recommind, Clearwell, Ringtail, Axcelerate, other ) Understanding of the Electronic Discovery Reference Model (EDRM) About Brimstone Consulting : We specialise in finding highly qualified staff in the following areas:Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.); Fraud - (AML/CTF, Investigation, CFE's etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance; IT - (full SDLC- BA's PM's , Architects, Developers etc.); • Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients' specifications. Unless requested otherwise on application CV's are retained for future possible opportunities that match requirements and may be held in the cloud (including US cloud providers).
Mar 27, 2024
Full time
eDiscovery Assistant Manager London (hybrid WFH) Our client is actively looking to increase their eDiscovery team at AM level in particular. This role is with a leading diverse Consultant in one of their practice areas. We have other roles in law firms and boutiques. Responsibilities Process and prepare data for review and QC checks Respond to client requests and queries, and escalate as required Proactively carry out project supporting and administrative functions Communicate with clients and senior team members on a regular and ongoing basis Research new tools, techniques and workflow to stream line the processing and review function Assist with document review process Take an active role in marketing and building client relationships both internally and externally Requirements 2 years'+ experience of working with Relativity Ability to follow directions and understand complex policies and procedures Ability to work under pressure and maintain quality of detailed work while meeting competing and inflexible deadlines Ability to perform repetitive tasks, accurately and consistently Strong desire to learn as well as share knowledge (training will be provided) Able to work independently with minimal supervision and as part of a wider team Ability to articulate complex information clearly, in non-technical language Proactive and adaptable to deliver a solution driven approach to work Efficient and effective time management and organisation skills Essential MS Office skills (Word, Excel, PowerPoint, etc.) Useful: Good understanding of forensic procedures (EDRM) Understanding of transactional and relational databases (e.g. SQL etc.) Experience of any other hosted document review technologies (e.g. Relativity, Nuix, Recommind, Clearwell, Ringtail, Axcelerate, other ) Understanding of the Electronic Discovery Reference Model (EDRM) About Brimstone Consulting : We specialise in finding highly qualified staff in the following areas:Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.); Fraud - (AML/CTF, Investigation, CFE's etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance; IT - (full SDLC- BA's PM's , Architects, Developers etc.); • Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients' specifications. Unless requested otherwise on application CV's are retained for future possible opportunities that match requirements and may be held in the cloud (including US cloud providers).
Who are we ? We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide. We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21). Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products. Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! What does your typical day look like? Reporting to the site Technical Systems Manager, the purpose of the role is to assist with administrative tasks associated with the safe and secure influx of raw materials, complaint investigations, internal audits, document control, and product traceability. The role requires full compliance with Company Food Safety, HACCP, Health & Safety, Raw Material Management, Quality, and Hygiene requirements. The successful candidate will be a sound communicator who demonstrates good IT skills, specifically in MS Word, Excel, Outlook and Powerpoint. Other key actions will be but not limited to: Being in charge of the overseeing of certificate analysis Liasing with suppliers when issues arise with a raw material Active member of the internal auditing team To support with customer complaints from acceptance of complaint, investigation and completion of reports To support in delivering traceability documentation for all types of traceability Supporting the Technical Systems Manager and hygiene when allergen swabbing needs to be completed Maintaining the Acrylamide testing schedule for all products made at Kirkham To support & cover Microbiological Testing on site with the support of TSM To support in updating and maintaining all recipes that are held on site To support in site audits - internal and external To manage document control, file paths, versions and dates to officiate documents as and when required Maintaining and updating the document control log To support and help maintain QMS System What are the key ingredients needed for the role? Technical Responsibilities Supporting the technical team to ensure technical compliance (to procedures, product specifications etc) Supporting intake team to ensure all raw materials arrive with certificate of analysis and are within acceptable parameters Understanding the importance of Acrylamide and how to escalate if it doesn't comply Ensuring paperwork is document controlled, up to date and available including the issuing of relevant paperwork Ensuring documents are aligned and formatted as per FBC requirements Ensuring adherence to technical policies and procedures Active member of the internal auditing team Additional Responsibilities Excellent computer/IT skills including use of Microsoft Office suite, ideally have working knowledge of SAP Good understanding of BRC Standards and Retailer Codes of Practice Previous experience of external / internal audits preferable Internal audit training preferable Level 2 Food Safety preferable Level 2 HACCP preferable Basic Allergen training preferable (if no training, understanding of allergens sufficient) Good overall understanding of the technical function and the technical role within the food industry Able to prioritise workloads effectively to meet deadlines with good problem solving techniques Excellent team player but able to work on own and use initiative Confident communication skills Professional and respectful behaviour If you are ready to begin a career with real bite, we would love to hear from you so apply now by clicking the link below.
Mar 27, 2024
Full time
Who are we ? We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide. We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21). Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products. Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! What does your typical day look like? Reporting to the site Technical Systems Manager, the purpose of the role is to assist with administrative tasks associated with the safe and secure influx of raw materials, complaint investigations, internal audits, document control, and product traceability. The role requires full compliance with Company Food Safety, HACCP, Health & Safety, Raw Material Management, Quality, and Hygiene requirements. The successful candidate will be a sound communicator who demonstrates good IT skills, specifically in MS Word, Excel, Outlook and Powerpoint. Other key actions will be but not limited to: Being in charge of the overseeing of certificate analysis Liasing with suppliers when issues arise with a raw material Active member of the internal auditing team To support with customer complaints from acceptance of complaint, investigation and completion of reports To support in delivering traceability documentation for all types of traceability Supporting the Technical Systems Manager and hygiene when allergen swabbing needs to be completed Maintaining the Acrylamide testing schedule for all products made at Kirkham To support & cover Microbiological Testing on site with the support of TSM To support in updating and maintaining all recipes that are held on site To support in site audits - internal and external To manage document control, file paths, versions and dates to officiate documents as and when required Maintaining and updating the document control log To support and help maintain QMS System What are the key ingredients needed for the role? Technical Responsibilities Supporting the technical team to ensure technical compliance (to procedures, product specifications etc) Supporting intake team to ensure all raw materials arrive with certificate of analysis and are within acceptable parameters Understanding the importance of Acrylamide and how to escalate if it doesn't comply Ensuring paperwork is document controlled, up to date and available including the issuing of relevant paperwork Ensuring documents are aligned and formatted as per FBC requirements Ensuring adherence to technical policies and procedures Active member of the internal auditing team Additional Responsibilities Excellent computer/IT skills including use of Microsoft Office suite, ideally have working knowledge of SAP Good understanding of BRC Standards and Retailer Codes of Practice Previous experience of external / internal audits preferable Internal audit training preferable Level 2 Food Safety preferable Level 2 HACCP preferable Basic Allergen training preferable (if no training, understanding of allergens sufficient) Good overall understanding of the technical function and the technical role within the food industry Able to prioritise workloads effectively to meet deadlines with good problem solving techniques Excellent team player but able to work on own and use initiative Confident communication skills Professional and respectful behaviour If you are ready to begin a career with real bite, we would love to hear from you so apply now by clicking the link below.
Technical Assistant IT products £23 £27k p a Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Mar 27, 2024
Full time
Technical Assistant IT products £23 £27k p a Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.