Job Description
Field Installation Engineer / Implementation Engineer required for my client based Near Hemel Hempstead paying £30K + fully expensed company car which can be used for personal use + bonus (£2-£3.5K)
The role is field based and so you will need a driving licence and be willing to travel and when necessary stay away up to 6-8 nights per month.
This will involve travel across the UK, however the majority of work is concentrated in the South East.
You will be away roughly between 6-8 nights per month. You will be provided with a company car which you can use for personal use, expenses for hotels and meals, and bonuses for nights spent away that exceed 4 per month.
The ideal candidate will have field experience already.
The role will generally involve 80% installations and travel and 20% after sales care (additional training, customer care etc)
Due to the diversity of the role, the ideal candidate will tick as many boxes as possible, however having at least 3 of the following would be advantageous:
· A background in electronics, or experience of electrical installation.
· A software background in an HR, staff management, payroll or access control solutions.
· Experience in configuring a software solution.
· Knowledge of Windows Server or MS SQL Server.
· A good knowledge level of networking (TCP/IP).
If this is a role you are interested in, please reply to this email with a copy of your updated CV attached.
Job Role
· Prepare and carry out the installation of my clients systems at customer sites accurately and on-time.
· Provide customer training during the installation so customers are able to use the systems competently.
· Answer any customer queries before and during the installation.
· Report any issues related to customer installations to the technical services manager in a timely manner.
· Carry out maintenance and repairs both in-house and at customer sites.
· When based in the office you should be prepared to:
· Offer technical support to customers and our distributor network.
· Organise future installations.
· Assist the sales team in preparing for customer meetings.
· Ensure that the workshop is kept in an orderly and efficient manner at all times.
· Offer ad-hoc assistance to other internal departments when requested
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