Helpdesk EngineerServer Engineer

  • IT Jobs
  • Abingdon, Oxfordshire
  • Oct 29, 2018
IT Manager

Job Description

Helpdesk EngineerServer Engineer Abingdon or surrounding areas Are you an enthusiastic Helpdesk EngineerServer Engineer looking to build on your career path? If so then please get in touch today. Our client is a footsie 100 global company within the manufacturing world currently growing at a rapid rate. They currently own 5 other large companies so as a Helpdesk EngineerServer Engineer you will almost be operating within an IT Managed Services environment supporting all the companies within their group. They are a single domain across the globe, have 9 Physical sites and their network is connected via IPSec with managed firewalls that are managed by the group. They are a Microsoft house, so each group company is on or moving to Office 365. Their ERP (Syteline) is moving to Azure along with their Citrix servers. 80% of the company use Citrix to connect to ERP. Remote access is only via VPN and that is all federated with SSO Role - Helpdesk EngineerServer Engineer • The job role is to be the escalation point to the helpdesk, anything they cannot deal with should be dealt with by this position. • To support the IT Project manager with projects over all the companies from installation and supporting the projects to completion. • Visit their other companies on a regular basis to look at general support queries Helpdesk EngineerServer Engineer • Escalation point for helpdesk engineers • Weekly Site visits to the other companies. • Reporting Directly to IT Manager or senior systems engineer Helpdesk EngineerServer Engineer Must have: • Windows Server 2008 – 2016 Very Strong knowledge. Able to setup and configure into a domain. • Good knowledge of Active Directory • Networking infrastructure switches, VLANS. Being able to setup and configure. • Understanding of structured cabling, and able to trace cables through patch panels to ports etc. preferable previously made their own cables • Dialup VPN understanding of process and able to diagnose issues. • DHCP • DNS • Server and workstation diagnostics using event viewer etc and resolving issues. • ESXI understanding and preferably installed and configured ESXI in past • Understanding of Raid Levels • A basic understanding of Server hardware. • Knowledge of Citrix • Good understanding of Backups (preferably Veeam but not essential) Nice to have: • Knowledge of Azure • Knowledge of AWS • 365 Admin • SQL admin and scripting • Would prefer background from MSP environment dealing with multiple customers. • Basic understanding of Macs, Linux and iOS would be good • Some form of server migration in the past Shaw Daniels Solutions are an IT Recruitment company working with a number of clients UK wide so if this job is not quite right for you but you wish to hear about other opportunity's we have then please call Daniel Weeks today for a free consultation to discuss further on (Apply online only)

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