2nd Installations Engineer

  • IT Jobs
  • Ampthill, Central Bedfordshire
  • Oct 29, 2018
SAP

Job Description

Our Bedford,Beds based client is looking for a 2nd Level Support Engineer to join to rapidly expanding global company. Package on Offer * a salary of circa £34,000-£40,000 * enhanced pension scheme * expenses (authorised) * laptop & phone * healthcare Hours of work - Mon-Fri 40 hours per week 9am -5.30pm Location: office based mainly, sometimes field based some home working Company Overview The company whilst global, has a culture of a very family type feel and works very well as a team supporting one another, and this is the type of person they are looking to join their team - a team player who will get stuck in. They work with global brands and independent clients - everyone is equally important to them and is treated with great service and care - again an expectation is that their team members really care about the job they do and who they do it for as well. Overview: The Role of 2nd line Support Engineer is to support the business with customer and Internal escalations through to the testing of new prodcuts . The Support Engineer will need to be able to use their initiative in helping resolve any issues presented. The Individual Personal Abilities & Skills Required A strong interest and/or qualification in computer science or technology. Ideally with experience in the following areas / products. * Testing and configuration of IP networks using Cisco, HP, Huawei & Juniper switches with integration to Ruckus, Cisco, Meraki wireless. * Configuring and testing of the equipment before shipping to engineering team. * Labeling of hardware and providing full documentation to the engineering team for the switch configurations. * Creating and modifying scripts for bespoke installations * Integrating with a bespoke authentication server. * Knowledge of IPTV and other network services. * Knowledge of Cisco, HP a must, Huawei and juniper advantageous along with a good understanding of wireless infrastructures. * Able to follow testing & commissioning procedures. * Able to work as a team member or solo * Knowledge of Linux, Cisco,HP, Juniper, Huawei, Ruckus, Windows an advantage. * Excellent communication skills both written and verbal * French or German speaker and writer (b2b level) ideally You will have/be: * Previous work experience, ideally in an office-based technical role * Availability to do shift work and to be flexible * Ability to work as part of a team * Self-motivation and drive * Must be confident with speaking over the phone * Flexible ‘can-do’ attitude to tasks, and ability to use own initiative * Full Current Driving Licence This is an opportunity to develop your career with a unique and global company that really has a family type feel. They are looking to start the right person asap so this could be an early New Year resolution to look for that new career opportunity

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