Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Jan 17, 2023
Full time
2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Apr 19, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Bramwith Consulting HEAD OF PROCUREMENT - TECH/DATA/DIGITAL - LONDON X 2 PW - FINANCIAL REGULATORY BOARD - £90-115K + £5K + BENEFITS An exciting opportunity as Head of Procurement has emerged within the financial services sector, specifically targeting individuals with public sector experience. In this role, you will hold a pivotal position in steering strategic transformation within the organisation, particularly focusing on Technology services. This presents an exciting chance to influence the trajectory of procurement in accordance with their Technology Vision Statement and Strategy amidst a significant period of change As the Head of Procurement for Technology, Data, and Digital (DDaT), you will lead the charge in delivering innovative procurement solutions that align with our strategic objectives. Reporting directly to the Chief Procurement Officer (CPO), you will oversee a team responsible for driving commercial outcomes and ensuring value for money across DDaT categories. Your expertise in futuristic technology, serving as a Subject Matter Expert (SME), will be instrumental in educating and guiding the financial services industry through innovative technologies such as AI Develop and manage a pipeline of procurement projects, prioritizing key initiatives and allocating resources effectively. Establish effective category strategies aligned with organizational priorities, emphasizing stakeholder engagement and benefits tracking. Provide expert advice and guidance on procurement best practices, utilizing market intelligence to optimize outcomes. Lead complex supplier negotiations and contract management activities, ensuring compliance with regulations and risk mitigation. Advocate for change initiatives and foster a culture of continuous improvement within the procurement function This position presents a unique opportunity for individuals with public sector experience to join our Procurement leadership team during a phase of transformation and expansion. You will have the opportunity to lead change initiatives, drive digital enablement, and make a tangible impact on our organization's success. With our commitment to your professional development and a supportive work environment, you will be equipped with the necessary tools and resources to excel. If you are keen to understand more about this role, please reach out to Sophie at Key skills: Procurement, Digital, Technology, Data, Technology, Information Technology Procurement, Senior procurement Management, Procurement Manager, Indirect, Banking, finance, public sector, contract management, commercial, compliance Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Copyright (c) 2019 Bramwith Consulting. All rights Reserved. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Apr 18, 2024
Full time
Bramwith Consulting HEAD OF PROCUREMENT - TECH/DATA/DIGITAL - LONDON X 2 PW - FINANCIAL REGULATORY BOARD - £90-115K + £5K + BENEFITS An exciting opportunity as Head of Procurement has emerged within the financial services sector, specifically targeting individuals with public sector experience. In this role, you will hold a pivotal position in steering strategic transformation within the organisation, particularly focusing on Technology services. This presents an exciting chance to influence the trajectory of procurement in accordance with their Technology Vision Statement and Strategy amidst a significant period of change As the Head of Procurement for Technology, Data, and Digital (DDaT), you will lead the charge in delivering innovative procurement solutions that align with our strategic objectives. Reporting directly to the Chief Procurement Officer (CPO), you will oversee a team responsible for driving commercial outcomes and ensuring value for money across DDaT categories. Your expertise in futuristic technology, serving as a Subject Matter Expert (SME), will be instrumental in educating and guiding the financial services industry through innovative technologies such as AI Develop and manage a pipeline of procurement projects, prioritizing key initiatives and allocating resources effectively. Establish effective category strategies aligned with organizational priorities, emphasizing stakeholder engagement and benefits tracking. Provide expert advice and guidance on procurement best practices, utilizing market intelligence to optimize outcomes. Lead complex supplier negotiations and contract management activities, ensuring compliance with regulations and risk mitigation. Advocate for change initiatives and foster a culture of continuous improvement within the procurement function This position presents a unique opportunity for individuals with public sector experience to join our Procurement leadership team during a phase of transformation and expansion. You will have the opportunity to lead change initiatives, drive digital enablement, and make a tangible impact on our organization's success. With our commitment to your professional development and a supportive work environment, you will be equipped with the necessary tools and resources to excel. If you are keen to understand more about this role, please reach out to Sophie at Key skills: Procurement, Digital, Technology, Data, Technology, Information Technology Procurement, Senior procurement Management, Procurement Manager, Indirect, Banking, finance, public sector, contract management, commercial, compliance Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Copyright (c) 2019 Bramwith Consulting. All rights Reserved. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Technology Services Group
Newcastle Upon Tyne, Tyne And Wear
Job Title: IT Services Manager Location: Newcastle Upon Tyne Salary: Up To 40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of . Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ' UKs Top 50 Best Large Companies ' and one of the ' Top 15 Technology Companies ' to work for. In addition, we have been awarded a 2-star accreditation for ' Outstanding ' employee engagement. Here's why; Our open and honest culture where feedback is taken on-board and acted upon The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have decided to make it a yearly event Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over 20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own 'TSG Foundation' Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business Flexible working policy Relaxed dress policy Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Measure and monitor service management delivery against established key performance indicators. Manage Incident and Request Management ensuing correct categorisation, prioritisation, investigation, and resolution of incidents. Manage Change Management processes to ensure coordinated changes release are performed as well as retrospective reviews and improvements. Manage Asset Management processes ensuring inventory is kept up to date. Assist with the completion of internal IT tickets. Assist with Problem Management analysis of tickets looking for trends and root causes of incidents. Deploy and develop technical solutions using Security-by-design principles. Work in partnership with Information Security function to maintain IT risk register and governing process. Assist with Business Continuity ensuring recovery plans are maintained for all systems hosting critical processes. Play a technical role in tabletop exercises and assist the business when responding to Security incidents Develop maintenance schedules to ensure that the infrastructure is fit for purpose, and to reduce risks of system outage. Identify potential areas of weakness in Infrastructure and implementing strategies to address risks. Ensure that TSG are appropriately and legally licensed for all software applications in use. Work in partnership with Information Security function to maintain TSGs Information Asset Register. Knowledge, Skills & Experience; Understanding Cyber Security and Security principles. Excellent communication style, able to keep calm under pressure and defuse difficult customer situations. An inquisitive individual, keen to investigate the root cause of issues and use their understanding of software systems to methodically work through problems. Minimum 3 years' experience in Infrastructure roles. Strong understanding of core Microsoft technologies such as Active Directory, Office 365, MDM, Azure. Experience of PowerShell to manage Azure/ 365. Strong understanding of Security and best practices. Experience of networking systems, including switching, VOIP, wireless, firewall and WAN technologies. Familiarisation working in GDPR, ISO27001 and NIST-based environments. Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Electric Vehicle Salary Sacrifice Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Helpdesk, IT Support Manager, IT Support, IT Support Technician, ICT IT Service Desk Manager, IT Systems Manager, ICT Technician, IT Systems Support, IT Technician, Information Technology may also be considered for this role.
Apr 18, 2024
Full time
Job Title: IT Services Manager Location: Newcastle Upon Tyne Salary: Up To 40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of . Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ' UKs Top 50 Best Large Companies ' and one of the ' Top 15 Technology Companies ' to work for. In addition, we have been awarded a 2-star accreditation for ' Outstanding ' employee engagement. Here's why; Our open and honest culture where feedback is taken on-board and acted upon The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have decided to make it a yearly event Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over 20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own 'TSG Foundation' Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business Flexible working policy Relaxed dress policy Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Measure and monitor service management delivery against established key performance indicators. Manage Incident and Request Management ensuing correct categorisation, prioritisation, investigation, and resolution of incidents. Manage Change Management processes to ensure coordinated changes release are performed as well as retrospective reviews and improvements. Manage Asset Management processes ensuring inventory is kept up to date. Assist with the completion of internal IT tickets. Assist with Problem Management analysis of tickets looking for trends and root causes of incidents. Deploy and develop technical solutions using Security-by-design principles. Work in partnership with Information Security function to maintain IT risk register and governing process. Assist with Business Continuity ensuring recovery plans are maintained for all systems hosting critical processes. Play a technical role in tabletop exercises and assist the business when responding to Security incidents Develop maintenance schedules to ensure that the infrastructure is fit for purpose, and to reduce risks of system outage. Identify potential areas of weakness in Infrastructure and implementing strategies to address risks. Ensure that TSG are appropriately and legally licensed for all software applications in use. Work in partnership with Information Security function to maintain TSGs Information Asset Register. Knowledge, Skills & Experience; Understanding Cyber Security and Security principles. Excellent communication style, able to keep calm under pressure and defuse difficult customer situations. An inquisitive individual, keen to investigate the root cause of issues and use their understanding of software systems to methodically work through problems. Minimum 3 years' experience in Infrastructure roles. Strong understanding of core Microsoft technologies such as Active Directory, Office 365, MDM, Azure. Experience of PowerShell to manage Azure/ 365. Strong understanding of Security and best practices. Experience of networking systems, including switching, VOIP, wireless, firewall and WAN technologies. Familiarisation working in GDPR, ISO27001 and NIST-based environments. Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Electric Vehicle Salary Sacrifice Perk box discounts Paid CSR Days Company sick pay Income protection cover Enhanced Maternity and Paternity pay Home-based and hybrid opportunities Long service benefits including increased annual leave accrued with service Cycle to work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Helpdesk, IT Support Manager, IT Support, IT Support Technician, ICT IT Service Desk Manager, IT Systems Manager, ICT Technician, IT Systems Support, IT Technician, Information Technology may also be considered for this role.
Role: ICT Consultant Location: Reading Salary: 25,000 - 30,000 Benefits: pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The successful candidate will join the onsite tech team and report into the Trust IT Manager, you will be responsible for maintaining all IT hardware and services across the school sites as well as helping the school improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You facilitate communication between your schools and our client keeping them up to date with what our clients' services can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office65. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician preferably in the education sector although not essential. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 18, 2024
Full time
Role: ICT Consultant Location: Reading Salary: 25,000 - 30,000 Benefits: pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The successful candidate will join the onsite tech team and report into the Trust IT Manager, you will be responsible for maintaining all IT hardware and services across the school sites as well as helping the school improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You facilitate communication between your schools and our client keeping them up to date with what our clients' services can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office65. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician preferably in the education sector although not essential. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
One of our local authority clients are currently recruiting for a Senior Business Analyst. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Transformation Design function provides the bridge between the CPT service and the Council delivering solutions that are fit for their intended purpose and which provide excellent value for money. The post holder will perform non routine work and is tasked with identifying and shaping necessary changes to bring about efficiencies, savings and transformation of public service delivery to Thurrock. Duties and Responsibilities Accountable for the development of business cases for transformational change, including options and a recommended way forward, enabling the council to select appropriate projects to progress. Accountable for planning the business analysis effort on projects, in conjunction with key stakeholders. Responsible for shaping and the handover of well-defined projects (including scope and governance) to project managers and their delivery teams. Responsible for identifying opportunities for council services to provide best-value. Responsible for identifying new technologies which may be of benefit to the council and for working with the council services to determine potential applications for the technology. Responsible for the performance of business analysis tasks, as required, on projects (e.g. gap analysis, root-cause analysis, requirements gathering). Contribute as required to process analysis and re-engineering efforts. Contribute to the development of benefits management plans and work with the service areas to help them realise the benefits. Contribute as required to Council Service Plans and the ICT Strategy. Contribute to the development of the CPT pipeline based on Service Plan requirements. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.
Apr 18, 2024
Seasonal
One of our local authority clients are currently recruiting for a Senior Business Analyst. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Transformation Design function provides the bridge between the CPT service and the Council delivering solutions that are fit for their intended purpose and which provide excellent value for money. The post holder will perform non routine work and is tasked with identifying and shaping necessary changes to bring about efficiencies, savings and transformation of public service delivery to Thurrock. Duties and Responsibilities Accountable for the development of business cases for transformational change, including options and a recommended way forward, enabling the council to select appropriate projects to progress. Accountable for planning the business analysis effort on projects, in conjunction with key stakeholders. Responsible for shaping and the handover of well-defined projects (including scope and governance) to project managers and their delivery teams. Responsible for identifying opportunities for council services to provide best-value. Responsible for identifying new technologies which may be of benefit to the council and for working with the council services to determine potential applications for the technology. Responsible for the performance of business analysis tasks, as required, on projects (e.g. gap analysis, root-cause analysis, requirements gathering). Contribute as required to process analysis and re-engineering efforts. Contribute to the development of benefits management plans and work with the service areas to help them realise the benefits. Contribute as required to Council Service Plans and the ICT Strategy. Contribute to the development of the CPT pipeline based on Service Plan requirements. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd.
Service Desk Team Leader Role: To lead the day to day operations of the Service Desk ensuring that Service performance always meets targets. You will manage, develop, inspire and motivate the Service Desk Team to provide premium customer service and high-quality support services. You will work alongside the End User Computing Manager, interfacing over analyst training and development, holiday cover planning for analysts and onsite teams and resolving/escalating resource issues impacting delivery of BAU services. Key Responsibilities: Line Management: - Perform monthly 121s with each team member and manage day to day staff issues - Complete quality assessments of the Service Desk Analysts with both ticket quality and phone quality - Initiate and implement service improvements - Provide monitoring/coaching to enable the personal development of the Service desk analysts - Ensuring the rota for the team is kept up to date and appropriate for the demands of the Service. Reporting: - You will ensure the creation and delivery of daily/weekly/monthly reports for the service. Service Management: - Ensure that all requests for Service, be they telephony, email or face to face are responded to within agreed timescales and that sufficient analyst capacity is maintained at all times. Complaints Management: - Ensure all formal complaints to the Service Desk are recorded, reviewed and resolved in line with the Formal complaints process. Escalation Management: - You will be responsible for coordinating all internal and external escalations, ensuring they are appropriate, timely and fully documented Training: - Ensuring completion of Service Desk analyst training across all services, in order to: - Meet BAU targets - Meet future needs of the business - Ensure resolution and Quality rates are in line with client/business demands. Key Skills: The successful candidate will need to have: - At least 1 years experience in a Service Desk leadership role - Technical knowledge of and previous experience of supporting technologies including: - Windows 10 - Mobile Devices - Office 2016 / 365 - Citrix - 2+ years experience in Service Desk remote support of corporate clients - Good understanding of Incident/Request management and ticket handling - Experience of working to SLA s and KPI measures - Experience of using/contributing to a Knowledge base - ITIL Foundation Certificate Accreditation - Knowledge of Legal Applications Document Management, Digital Dictation would be an advantage About Us: We are a UK based, award winning, IT services and technology company with over 25 years experience. We provide a range of IT support and Microsoft-centric, business software and cloud solutions to help mid-market organisations modernise their IT so they can compete and win in the digital economy. More than 300 clients trust us to take responsibility for part, or all, of their IT from solution design to support. Acora has its Head Office in Burgess Hill, West Sussex as well as locations in Bletchley and Solihull. We are growing, ambitious and hard working. Our desire is to be an employer of choice with happy and fulfilled employees. Training, development and wellbeing are important aspects of our people focus. Our Vision: To provide the mid-market with an outstanding customer experience through innovation and great people and become the leading provider of IT services within 4 years. Our Values: At Acora, we re proud to share the values we live by. They re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. - Be the best you can be - We do what we say - Together we win
Apr 18, 2024
Full time
Service Desk Team Leader Role: To lead the day to day operations of the Service Desk ensuring that Service performance always meets targets. You will manage, develop, inspire and motivate the Service Desk Team to provide premium customer service and high-quality support services. You will work alongside the End User Computing Manager, interfacing over analyst training and development, holiday cover planning for analysts and onsite teams and resolving/escalating resource issues impacting delivery of BAU services. Key Responsibilities: Line Management: - Perform monthly 121s with each team member and manage day to day staff issues - Complete quality assessments of the Service Desk Analysts with both ticket quality and phone quality - Initiate and implement service improvements - Provide monitoring/coaching to enable the personal development of the Service desk analysts - Ensuring the rota for the team is kept up to date and appropriate for the demands of the Service. Reporting: - You will ensure the creation and delivery of daily/weekly/monthly reports for the service. Service Management: - Ensure that all requests for Service, be they telephony, email or face to face are responded to within agreed timescales and that sufficient analyst capacity is maintained at all times. Complaints Management: - Ensure all formal complaints to the Service Desk are recorded, reviewed and resolved in line with the Formal complaints process. Escalation Management: - You will be responsible for coordinating all internal and external escalations, ensuring they are appropriate, timely and fully documented Training: - Ensuring completion of Service Desk analyst training across all services, in order to: - Meet BAU targets - Meet future needs of the business - Ensure resolution and Quality rates are in line with client/business demands. Key Skills: The successful candidate will need to have: - At least 1 years experience in a Service Desk leadership role - Technical knowledge of and previous experience of supporting technologies including: - Windows 10 - Mobile Devices - Office 2016 / 365 - Citrix - 2+ years experience in Service Desk remote support of corporate clients - Good understanding of Incident/Request management and ticket handling - Experience of working to SLA s and KPI measures - Experience of using/contributing to a Knowledge base - ITIL Foundation Certificate Accreditation - Knowledge of Legal Applications Document Management, Digital Dictation would be an advantage About Us: We are a UK based, award winning, IT services and technology company with over 25 years experience. We provide a range of IT support and Microsoft-centric, business software and cloud solutions to help mid-market organisations modernise their IT so they can compete and win in the digital economy. More than 300 clients trust us to take responsibility for part, or all, of their IT from solution design to support. Acora has its Head Office in Burgess Hill, West Sussex as well as locations in Bletchley and Solihull. We are growing, ambitious and hard working. Our desire is to be an employer of choice with happy and fulfilled employees. Training, development and wellbeing are important aspects of our people focus. Our Vision: To provide the mid-market with an outstanding customer experience through innovation and great people and become the leading provider of IT services within 4 years. Our Values: At Acora, we re proud to share the values we live by. They re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. - Be the best you can be - We do what we say - Together we win
You might have thought that as "Technology Partner of the Year 2023" our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. Join our team and contribute to our award-winning SaaS product. We leverage a robust Azure stack, focusing on PaaS services to deliver a cutting-edge, API-driven backend with a ReactJS-powered front end. Are you ready for your next mission? Do you obsess over crafting beautiful & crisp code? If so, we'd love to hear from you Role Info: Pro / Senior Coding Ability Full Stack Developer - Azure / .Net CoreRemote Working£65,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: .NET Core 6+, ReactJS, Azure, SQL, Docker, Testing Frameworks, Azure DevOps, Building Business Critical Software Solutions About us: We are the UK's leading provider of Award-Winning HR cloud technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". The Full Stack Developer Opportunity: We are seeking an experienced Full Stack Developer to elevate our platform, enhance our CI/CD processes, and improve our test coverage. You'll play a pivotal role in building business-critical software solutions and tooling to streamline onboarding and support. You will be perfect for this role if you are a forward-thinking developer with a passion for modern coding practices and a commitment to quality. With a meticulous eye for detail, you are adept at writing clean, maintainable code and have a track record of contributing to robust, scalable platforms. You are not just a coder; you are a craftsman who understands that good code is the foundation of every great product. Where you'll add value: + Developing and maintaining our .NET Core 6+ API and ReactJS front end+ Optimising Azure PaaS services including App Services, Service Bus, Function Apps, Logic Apps, Azure SQL, and Storage Accounts+ Driving improvements in test coverage and CI/CD pipelines+ Implementing best practices and design patterns for scalable software development+ Collaborating with the team to support product onboarding and operational tooling+ Championing best practices in coding and architecture+ Mentoring team members, fostering an environment of continuous improvement+ Taking ownership of the codebase, ensuring high standards of code quality and consistency+ Implementing testing strategies to ensure the reliability and performance of the platform+ Driving innovation and staying up-to-date with the latest industry trends and technologies About you: Essential: + Proficient in .NET Core 6+, ReactJS, Azure, and SQL Server+ Experience with stored procedures and Entity Framework+ Solid track record of building business-critical software solutions+ Familiarity with Docker, Testing Frameworks, and Azure DevOps is desirable+ Ability to work in the UK without restrictions What's on Offer: + The opportunity to work on a rapidly growing, award-winning SaaS product+ A remote work environment with a focus on team collaboration+ A fast-paced, innovative culture with a strong sales pipeline+ Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Development Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. Join our team and contribute to our award-winning SaaS product. We leverage a robust Azure stack, focusing on PaaS services to deliver a cutting-edge, API-driven backend with a ReactJS-powered front end. Are you ready for your next mission? Do you obsess over crafting beautiful & crisp code? If so, we'd love to hear from you Role Info: Pro / Senior Coding Ability Full Stack Developer - Azure / .Net CoreRemote Working£65,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: .NET Core 6+, ReactJS, Azure, SQL, Docker, Testing Frameworks, Azure DevOps, Building Business Critical Software Solutions About us: We are the UK's leading provider of Award-Winning HR cloud technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". The Full Stack Developer Opportunity: We are seeking an experienced Full Stack Developer to elevate our platform, enhance our CI/CD processes, and improve our test coverage. You'll play a pivotal role in building business-critical software solutions and tooling to streamline onboarding and support. You will be perfect for this role if you are a forward-thinking developer with a passion for modern coding practices and a commitment to quality. With a meticulous eye for detail, you are adept at writing clean, maintainable code and have a track record of contributing to robust, scalable platforms. You are not just a coder; you are a craftsman who understands that good code is the foundation of every great product. Where you'll add value: + Developing and maintaining our .NET Core 6+ API and ReactJS front end+ Optimising Azure PaaS services including App Services, Service Bus, Function Apps, Logic Apps, Azure SQL, and Storage Accounts+ Driving improvements in test coverage and CI/CD pipelines+ Implementing best practices and design patterns for scalable software development+ Collaborating with the team to support product onboarding and operational tooling+ Championing best practices in coding and architecture+ Mentoring team members, fostering an environment of continuous improvement+ Taking ownership of the codebase, ensuring high standards of code quality and consistency+ Implementing testing strategies to ensure the reliability and performance of the platform+ Driving innovation and staying up-to-date with the latest industry trends and technologies About you: Essential: + Proficient in .NET Core 6+, ReactJS, Azure, and SQL Server+ Experience with stored procedures and Entity Framework+ Solid track record of building business-critical software solutions+ Familiarity with Docker, Testing Frameworks, and Azure DevOps is desirable+ Ability to work in the UK without restrictions What's on Offer: + The opportunity to work on a rapidly growing, award-winning SaaS product+ A remote work environment with a focus on team collaboration+ A fast-paced, innovative culture with a strong sales pipeline+ Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Development Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
IT Project Manager Birmingham - Remote (Onsite twice a month) 3 Month Contract Outside IR35 .00 per day DOE Excellent opportunity for a Project Manager to join a fast-growing, tech focused, start-up company that have just gone through another round of funding and offer a unique autonomous role to help shape the company's growth. This company are specialists within Data Engineering, Data Science and Training Services and have recently secured another $525,000 in funding to accelerate their growth. They have been working with well-known brands like Gymshark, Royal Bank of Scotland, Snowflake and SKY. They are now looking for a Project Manager to assist with IT Change projects. In this role you will create, collaborate, and deliver impactful digital, change and service projects to the C-suite of various clients. You will have keen empathy and influencing skills, building strong and trusting relationships whilst maintaining a successful delivery of projects. You have exceptional time management and organisation capabilities to update internal and external stakeholders on progress, change, risks, and issues. This is a fantastic opportunity to get in at the ground floor of a fast-growing start-up company where you can make this role your own and help shape the growth of the business. The Role: Develop, maintain and distribute project plans to customers, ensuring tasks are proactively actioned Identify, mitigate and recommend solutions to risks, issues or changes identified that could impact project success Work closely with the Head of Delivery to transform strategic objectives into tangible outcomes for clients Identify and escalate project conflicts or scheduling issues within internal projects Host project kick-offs, routine check-ins, retrospective and wash-up meetings with clients, providing a feedback loop for continuous development both internally and externally Create documentation and collateral to support projects, collaborating with internal teams where efficiencies can be made On-site twice a month (first Thursday and Friday of the month) The Person: Previous experience in Project Manager roles Experience working in start-ups, or smaller organisations that are rapidly growing beneficial You have the ability to work on multiple concurrent projects from discovery through to completion You have the ability to apply a hybrid project management approach You are an excellent communicator, and are comfortable engaging and working with a wide variety of stakeholders at all levels - both internal and external You have experience using project management tools, systems, and processes to create timelines, track progress and produce updates Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Ryan McIntyre at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Contractor
IT Project Manager Birmingham - Remote (Onsite twice a month) 3 Month Contract Outside IR35 .00 per day DOE Excellent opportunity for a Project Manager to join a fast-growing, tech focused, start-up company that have just gone through another round of funding and offer a unique autonomous role to help shape the company's growth. This company are specialists within Data Engineering, Data Science and Training Services and have recently secured another $525,000 in funding to accelerate their growth. They have been working with well-known brands like Gymshark, Royal Bank of Scotland, Snowflake and SKY. They are now looking for a Project Manager to assist with IT Change projects. In this role you will create, collaborate, and deliver impactful digital, change and service projects to the C-suite of various clients. You will have keen empathy and influencing skills, building strong and trusting relationships whilst maintaining a successful delivery of projects. You have exceptional time management and organisation capabilities to update internal and external stakeholders on progress, change, risks, and issues. This is a fantastic opportunity to get in at the ground floor of a fast-growing start-up company where you can make this role your own and help shape the growth of the business. The Role: Develop, maintain and distribute project plans to customers, ensuring tasks are proactively actioned Identify, mitigate and recommend solutions to risks, issues or changes identified that could impact project success Work closely with the Head of Delivery to transform strategic objectives into tangible outcomes for clients Identify and escalate project conflicts or scheduling issues within internal projects Host project kick-offs, routine check-ins, retrospective and wash-up meetings with clients, providing a feedback loop for continuous development both internally and externally Create documentation and collateral to support projects, collaborating with internal teams where efficiencies can be made On-site twice a month (first Thursday and Friday of the month) The Person: Previous experience in Project Manager roles Experience working in start-ups, or smaller organisations that are rapidly growing beneficial You have the ability to work on multiple concurrent projects from discovery through to completion You have the ability to apply a hybrid project management approach You are an excellent communicator, and are comfortable engaging and working with a wide variety of stakeholders at all levels - both internal and external You have experience using project management tools, systems, and processes to create timelines, track progress and produce updates Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Ryan McIntyre at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimisation. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 18, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimisation. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalisation team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalisation you will develop the strategy and vision for maximising customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalisation across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organisation. This role will report to the VP of Personalisation & Search, and partner closely with teams across the organisation to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalised content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalisation product roadmaps and features based on this strategic vision and define prioritised feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalisation and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritisation tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 18, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport . Within Peacock, the Personalisation team delights customers by guiding them on every visit to the titles (movies, tv shows, sports) that are best for them. We achieve our mission by developing a deep understanding of user interests and preferences to deliver relevant content our customers will love The Senior Product Manager, Personalisation you will develop the strategy and vision for maximising customer engagement, retention and satisfaction by identifying the right content for each user based on their individual interests, identity, and needs. This role will work to build and iterate on a variety of machine learning and recommender models that power personalisation across the product. What you'll do : The ideal candidate will have a solid understanding of ML technologies, is disciplined in using experiments to validate hypothesis, and is a proven collaborator that can get things done across a matrixed organisation. This role will report to the VP of Personalisation & Search, and partner closely with teams across the organisation to increase engagement (e.g. watch time per user, viewing frequency, viewing diversity) across all segments of our customer base. Contribute to the vision and strategy to improve personalised content recommendations across all devices (TV, mobile, web), through a mix of new features, enhancements, and innovations. Own and drive personalisation product roadmaps and features based on this strategic vision and define prioritised feature sets to address key internal and external customer needs. Partner with project management and technology teams in the US and Europe to set roadmaps and deliver high quality products. Partner with a globally distributed team of data analysts, data scientists, engineers, and editors to execute the product strategy according to the roadmap. Team up with other Product Managers to create product synergies and enable new product opportunities. Make evidenced-based decisions using consumer insights, product analytics, competitive and market analysis. Translate the complex into the simple and make compelling executive presentations that explain product vision and strategy. Build product features that can scale and adapt to global market needs and territory specific requirements. Help build a product culture and inspire the next generation of product leaders. What You'll Bring Minimum of 5 years of product strategy/management experience within the media or consumer technology space, with a preference for experience at a streaming service. Consumer-centric view with a proven track-record of developing and acting on customer insights. Understanding of modern ML/AI approaches and experience with personalisation and recommendation products. Significant experience with A/B testing, hypothesis validation, user testing, and analytics software. Experience building products across multiple platforms (iOS, tvOS, Android, Roku, Amazon) Ability and self-motivation to work effectively offsite and onsite and with global, multi-lingual teams. Experience owning feature delivery and prioritisation tradeoffs An ability to lead and inspire alignment to a shared vision and outcome through collaboration. Strong analytics skills and a hypothesis-driven approach to problem solving. Proven ability to be flexible and quickly adapt to changing priorities, with tight deadlines, balancing short term progress with long term thinking. Exceptional verbal, written and interpersonal communication skills. BA/BS degree in relevant field is highly desired. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. As a Principal Product Manager leading Authentication & Data on our Commerce team, the role holder will devise, define, design, develop, test, and launch effective and compelling experiences that are contextually relevant, exceedingly useful, and frictionless for our users. What you'll do: Develop and own the product strategy for one or more of the following consumer-facing product areas; User Identification/Authentication, First Party Data, Consent Management and/or User Data Management/Retention. Collaborate with various legal, data governance and privacy stakeholders to define requirements that meet industry best practices and standards for user privacy. Provide mentorship to other Product Managers on the team. Define key KPIs for assigned product areas that drive meaningful impact to organisational wide goals and objectives. Use qualitative and quantitative data to define requirements. Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organisation. Collaborate with other product owners, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment. Balance inputs from business, design, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust. Define and evangelise best practices. Collaborate on the planning and building of scalable and extensible tools and resources. Develop a roadmap of impact-generating functionality, and optimisations that prioritise customer value, business growth, and strategic opportunities. What you'll bring: Minimum 7 years owning product strategy and roadmap for sign in, user authentication, identity and/or privacy-related consumer-facing features, including incubating, building, delivering, and scaling digital products. Experience working with stakeholders in Legal, Data Governance, Privacy and/or Cybersecurity. Subject matter expertise in product spaces related to digital identity, data governance, cybersecurity, privacy, sign-in and/or consent management. Experience building products/features that are subject to US Consumer Data Privacy laws, CCPA, and European GDPR regulations. Experience developing customer-focused products for the web and shipping apps to iOS or Android. Fluency defining customer problems, identifying hypotheses, and prioritising a product backlog. Technical depth and fluency working with cross-platform engineering teams. Close familiarity with common project management tools such as Jira, Confluence, Airtable and Slack. You are an experienced product owner with a proven track-record of end-to-end ownership and delivery of consumer-facing digital products. You have relentlessly high standards and deep operational knowledge and expertise in every aspect of digital product development. You use tools, technologies, established best practices, and your own experience-based methods. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place. The magic of Sky Glass at an exclusive rate. A generous pension package. Private healthcare Discounted mobile and broadband. A wide range of Sky VIP rewards and experiences. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 18, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. As a Principal Product Manager leading Authentication & Data on our Commerce team, the role holder will devise, define, design, develop, test, and launch effective and compelling experiences that are contextually relevant, exceedingly useful, and frictionless for our users. What you'll do: Develop and own the product strategy for one or more of the following consumer-facing product areas; User Identification/Authentication, First Party Data, Consent Management and/or User Data Management/Retention. Collaborate with various legal, data governance and privacy stakeholders to define requirements that meet industry best practices and standards for user privacy. Provide mentorship to other Product Managers on the team. Define key KPIs for assigned product areas that drive meaningful impact to organisational wide goals and objectives. Use qualitative and quantitative data to define requirements. Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organisation. Collaborate with other product owners, designers, and engineers to successfully deliver products to market. Build, test, learn, and increment. Balance inputs from business, design, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust. Define and evangelise best practices. Collaborate on the planning and building of scalable and extensible tools and resources. Develop a roadmap of impact-generating functionality, and optimisations that prioritise customer value, business growth, and strategic opportunities. What you'll bring: Minimum 7 years owning product strategy and roadmap for sign in, user authentication, identity and/or privacy-related consumer-facing features, including incubating, building, delivering, and scaling digital products. Experience working with stakeholders in Legal, Data Governance, Privacy and/or Cybersecurity. Subject matter expertise in product spaces related to digital identity, data governance, cybersecurity, privacy, sign-in and/or consent management. Experience building products/features that are subject to US Consumer Data Privacy laws, CCPA, and European GDPR regulations. Experience developing customer-focused products for the web and shipping apps to iOS or Android. Fluency defining customer problems, identifying hypotheses, and prioritising a product backlog. Technical depth and fluency working with cross-platform engineering teams. Close familiarity with common project management tools such as Jira, Confluence, Airtable and Slack. You are an experienced product owner with a proven track-record of end-to-end ownership and delivery of consumer-facing digital products. You have relentlessly high standards and deep operational knowledge and expertise in every aspect of digital product development. You use tools, technologies, established best practices, and your own experience-based methods. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place. The magic of Sky Glass at an exclusive rate. A generous pension package. Private healthcare Discounted mobile and broadband. A wide range of Sky VIP rewards and experiences. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.