About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for a new client of Berry Recruitment, and we are eager to talk to locally based candidates who are looking to start their career in the IT Sector. Role: 1st Line IT Support Location: Witney, Oxfordshire Hours - Monday - Friday - 09:00 - 17:00 (16:30 Finish Time on Friday) Salary: £25,000 - £26,500 Per Annum Holiday Entitlement: 25 Days Annual Leave About the role: As 1st Line IT Support, your duties will be: Recording and handling IT tasks, including account management and day-to-day IT issues Working with local IT colleagues and Group colleagues to perform tasks including, but limited to, creation of user accounts; email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of all hardware IT products including, PC's, printers, telephones, mobile devices, and network devices. Keeping track of asset lists and user assignment documentation Software support and management. The majority of devices are attached to a Windows managed domain network where computer and user accounts are controlled. Tasks will include, create, and delete user accounts; control network access; monitor system performance across a platform of software packages and work with the IT team to aid in solution support and feedback any reported anomalies. The IT Department has relationships with external suppliers of products and services. The role will include working with these companies to help with communication regarding system support and order management to ensure suppliers meet their delivery commitments. About you: Excellent organisational skills, proactive and attention to detail Strong analytical and problem-solving skills with ability to prioritise and work efficiently. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite or related software Experience within IT Service delivery would be advantageous but not essential. Experience in delivery high levels of customer service. Experience using helpdesk applications would be advantageous. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 19, 2024
Full time
Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for a new client of Berry Recruitment, and we are eager to talk to locally based candidates who are looking to start their career in the IT Sector. Role: 1st Line IT Support Location: Witney, Oxfordshire Hours - Monday - Friday - 09:00 - 17:00 (16:30 Finish Time on Friday) Salary: £25,000 - £26,500 Per Annum Holiday Entitlement: 25 Days Annual Leave About the role: As 1st Line IT Support, your duties will be: Recording and handling IT tasks, including account management and day-to-day IT issues Working with local IT colleagues and Group colleagues to perform tasks including, but limited to, creation of user accounts; email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of all hardware IT products including, PC's, printers, telephones, mobile devices, and network devices. Keeping track of asset lists and user assignment documentation Software support and management. The majority of devices are attached to a Windows managed domain network where computer and user accounts are controlled. Tasks will include, create, and delete user accounts; control network access; monitor system performance across a platform of software packages and work with the IT team to aid in solution support and feedback any reported anomalies. The IT Department has relationships with external suppliers of products and services. The role will include working with these companies to help with communication regarding system support and order management to ensure suppliers meet their delivery commitments. About you: Excellent organisational skills, proactive and attention to detail Strong analytical and problem-solving skills with ability to prioritise and work efficiently. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite or related software Experience within IT Service delivery would be advantageous but not essential. Experience in delivery high levels of customer service. Experience using helpdesk applications would be advantageous. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Hardware Manager - £55,000 - £65,000 pa - Essex A leading Electronics Manufacturer are looking to bring on a Hardware Manager to lead their Hardware team developing and maintaining electronic devices used in the instrumentation and test industry. Responsibilities: Daily strategic planning and management of hardware related tasks and resources. Ensure Hardware team support and deliver on wider R&D goals. Reviewing, developing, implementing and improving electronics hardware systems and processes. Assist in design & testing i.e. fault finding, PCB design & layout where appropriate. Lead the review of design & product documentation. Managing and supporting engineer's performance. Key Skills/Experience: Degree in Electronics/Electrical Engineering or another relevant discipline. Team player with excellent interpersonal and leadership skills. Proven Leadership and/or management experience. Strong technical background in Electronics Hardware design. PCB design & layout (Altium preferred). Analogue & Digital Circuit design. Electronics Testing & Fault Finding. If you are interested in the position and think you have the skills required as a Hardware Manager, please don't hesitate to apply.Any questions, contact Oliver Bainbridge at or call .
Apr 19, 2024
Full time
Hardware Manager - £55,000 - £65,000 pa - Essex A leading Electronics Manufacturer are looking to bring on a Hardware Manager to lead their Hardware team developing and maintaining electronic devices used in the instrumentation and test industry. Responsibilities: Daily strategic planning and management of hardware related tasks and resources. Ensure Hardware team support and deliver on wider R&D goals. Reviewing, developing, implementing and improving electronics hardware systems and processes. Assist in design & testing i.e. fault finding, PCB design & layout where appropriate. Lead the review of design & product documentation. Managing and supporting engineer's performance. Key Skills/Experience: Degree in Electronics/Electrical Engineering or another relevant discipline. Team player with excellent interpersonal and leadership skills. Proven Leadership and/or management experience. Strong technical background in Electronics Hardware design. PCB design & layout (Altium preferred). Analogue & Digital Circuit design. Electronics Testing & Fault Finding. If you are interested in the position and think you have the skills required as a Hardware Manager, please don't hesitate to apply.Any questions, contact Oliver Bainbridge at or call .
Job order - J(Apply online only) - Permanent Full Time Title Senior Infrastructure Engineer (DV Security Clearance) Category Architecture City London, England - London, United Kingdom Job Description Senior Infrastructure Engineer (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Secure Innovation is part of CGIs Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. We require an Infrastructure Solutions Architect to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities They will be working on a highly secure cloud project. The role is on an established fast-moving DevSecOps team, on on-prem and multi-cloud infrastructure, using a multitude of technologies including Ansible and Terraform, Ubuntu and Windows, SDN, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our members and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Software and hardware infrastructure design, build, test and manage. Network, OS and application security. Innovative use of modern capabilities: on-prem, remote and cloud. Required qualifications to be successful in this role IP networking experience (LAN, WAN and Internet). Firewalls (physical, virtual and host). Network and OS security. Consultancy, effective communicator & interpersonal skills. Agile DevSecOps. Self-starter / Self-Managed / Self-organising, with remote working. Infrastructure and application monitoring. Desired Competencies: Automation tools such as ansible and Terraform. Linux skills, particularly Ubuntu. Windows skills, particularly Active Directory. Cloud platforms, particularly VPCs and networking. Retail/home hardware and software VPNs and networking. Packet-level tracing and debugging, particularly network performance. Working pattern: due to the secure nature of the work we are operating with a hybrid working policy. We would expect our members to be in their local office as and when required. Some travel to other CGI or client sites might be required (all travel away from your base office is expensed) We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Firewalls Infrastructure architecture IP Networking LAN WAN Reference (phone number removed)
Apr 19, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Infrastructure Engineer (DV Security Clearance) Category Architecture City London, England - London, United Kingdom Job Description Senior Infrastructure Engineer (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Secure Innovation is part of CGIs Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. We require an Infrastructure Solutions Architect to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities They will be working on a highly secure cloud project. The role is on an established fast-moving DevSecOps team, on on-prem and multi-cloud infrastructure, using a multitude of technologies including Ansible and Terraform, Ubuntu and Windows, SDN, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our members and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Software and hardware infrastructure design, build, test and manage. Network, OS and application security. Innovative use of modern capabilities: on-prem, remote and cloud. Required qualifications to be successful in this role IP networking experience (LAN, WAN and Internet). Firewalls (physical, virtual and host). Network and OS security. Consultancy, effective communicator & interpersonal skills. Agile DevSecOps. Self-starter / Self-Managed / Self-organising, with remote working. Infrastructure and application monitoring. Desired Competencies: Automation tools such as ansible and Terraform. Linux skills, particularly Ubuntu. Windows skills, particularly Active Directory. Cloud platforms, particularly VPCs and networking. Retail/home hardware and software VPNs and networking. Packet-level tracing and debugging, particularly network performance. Working pattern: due to the secure nature of the work we are operating with a hybrid working policy. We would expect our members to be in their local office as and when required. Some travel to other CGI or client sites might be required (all travel away from your base office is expensed) We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Firewalls Infrastructure architecture IP Networking LAN WAN Reference (phone number removed)
Master's degree in Computer Science, a related field, or equivalent practical experience. Candidates will typically have 5 years of experience with software development in C and C++, and with data structures/algorithms. Experience in embedded development. Experience with mobile security, debugging. Preferred qualifications: Experience with phone security design, development and lifecycle. Experience in authentication, encryption, certificate management, or operating system security. Experience in Hardware System Architecture, Cryptography, Security Analysis, Security-Enhanced Linux, Linux Kernel Real-Time Operating System, Android BSP Security Testing, Rust, Python. Experience with open source development. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Work on next generation Pixel security designs and projects. Harden system software components criticial to Pixel security. Research design and develop cutting edge security features for future Pixel devices. Improve infrastructures for fuzzing, testing and Continuous integration (CI). Develop technical solutions to help mitigate security vulnerabilities. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 19, 2024
Full time
Master's degree in Computer Science, a related field, or equivalent practical experience. Candidates will typically have 5 years of experience with software development in C and C++, and with data structures/algorithms. Experience in embedded development. Experience with mobile security, debugging. Preferred qualifications: Experience with phone security design, development and lifecycle. Experience in authentication, encryption, certificate management, or operating system security. Experience in Hardware System Architecture, Cryptography, Security Analysis, Security-Enhanced Linux, Linux Kernel Real-Time Operating System, Android BSP Security Testing, Rust, Python. Experience with open source development. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Work on next generation Pixel security designs and projects. Harden system software components criticial to Pixel security. Research design and develop cutting edge security features for future Pixel devices. Improve infrastructures for fuzzing, testing and Continuous integration (CI). Develop technical solutions to help mitigate security vulnerabilities. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
Apr 19, 2024
Full time
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
1st Line Support Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You ve probably not heard of ABC Mobility Group, but we are the holding Company for Autochair, Brig-Ayd Controls, the Adaptation Installation Company hubs, and the newly launched Mobility in Motion business. We operate in a niche market and while you may not know us now, one day as you inevitably get older you may come to rely on one of the products we offer. This is a growth market, and we are the market leaders in our area of expertise, offering products that enable people to maintain their independence, including the use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1st Line IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who is passionate about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business targets. As IT Support Technician, you ll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing, and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Given the requirement for a passionate individual we also offer time within work hours to develop their IT skills to upskill themselves alongside the growing use of technology in the organisation. Job Duties Jira Service Management Investigating/Diagnosing/Resolving new & existing requests raised, Logging and management of problems/incidents and upkeep and creation of assets. Basic end user training. Creation and upkeep of documentation in Confluence. User onboarding and offboard Creating new users, Assigning rights to relevant software and files, Resetting passwords. 3cx administration Creation and amendments to extensions, Call log and recording requests, Provisioning desk and soft phones. Installation and configuring new and existing desktops, laptops, mobiles phones and tablets. Diagnosing and troubleshooting software and hardware issues. Repairing and replacing damaged/failed computer and network components. Supporting people whenever they encounter challenges with computers and network devices. To undertake project work as assigned by the IT Management Team. Liaise with 3rd party support. Stock management of IT equipment. Key Skills, Experience and Competencies Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite. Windows Server 2016/2019/2022 Microsoft cloud services Azure, Entra ID, Microsoft 365, Intune, SharePoint Windows Server roles DHCP, DNS, Active Directory, File and Print Basic networking experience Understanding of common network devices: Firewalls, routers, switches, and access points, Cabling: Patching to switches and making cables. Methodical approach to investigating issues using tools such as Google, ChatGPT etc. Great people skills with people from diverse backgrounds and IT skills levels. Good written and verbal communication skills. Reliable and punctual Driving license and access to your own car are mandatory. If you are excited by this opportunity, and feel you have the necessary skills and experience to be successful in this role click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance.
Apr 18, 2024
Full time
1st Line Support Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You ve probably not heard of ABC Mobility Group, but we are the holding Company for Autochair, Brig-Ayd Controls, the Adaptation Installation Company hubs, and the newly launched Mobility in Motion business. We operate in a niche market and while you may not know us now, one day as you inevitably get older you may come to rely on one of the products we offer. This is a growth market, and we are the market leaders in our area of expertise, offering products that enable people to maintain their independence, including the use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1st Line IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who is passionate about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business targets. As IT Support Technician, you ll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing, and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Given the requirement for a passionate individual we also offer time within work hours to develop their IT skills to upskill themselves alongside the growing use of technology in the organisation. Job Duties Jira Service Management Investigating/Diagnosing/Resolving new & existing requests raised, Logging and management of problems/incidents and upkeep and creation of assets. Basic end user training. Creation and upkeep of documentation in Confluence. User onboarding and offboard Creating new users, Assigning rights to relevant software and files, Resetting passwords. 3cx administration Creation and amendments to extensions, Call log and recording requests, Provisioning desk and soft phones. Installation and configuring new and existing desktops, laptops, mobiles phones and tablets. Diagnosing and troubleshooting software and hardware issues. Repairing and replacing damaged/failed computer and network components. Supporting people whenever they encounter challenges with computers and network devices. To undertake project work as assigned by the IT Management Team. Liaise with 3rd party support. Stock management of IT equipment. Key Skills, Experience and Competencies Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite. Windows Server 2016/2019/2022 Microsoft cloud services Azure, Entra ID, Microsoft 365, Intune, SharePoint Windows Server roles DHCP, DNS, Active Directory, File and Print Basic networking experience Understanding of common network devices: Firewalls, routers, switches, and access points, Cabling: Patching to switches and making cables. Methodical approach to investigating issues using tools such as Google, ChatGPT etc. Great people skills with people from diverse backgrounds and IT skills levels. Good written and verbal communication skills. Reliable and punctual Driving license and access to your own car are mandatory. If you are excited by this opportunity, and feel you have the necessary skills and experience to be successful in this role click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance.
IT Infrastructure Support Engineer This is an excellent opportunity to join a thriving, profitable and exceptionally busy company. The role is offered as a permanent position, in the area of Cheltenham, Gloucestershire. As an Infrastructure Support Engineer (equivalent to 3rd/4th line), you will be leading the enhancement and operational maintenance of our IT infrastructure. Your responsibilities will include cultivating, implementing, and optimising server environments, advanced network configuration and support, and providing leadership in ensuring the continuous availability of our critical business systems. In addition, you will play a crucial role in fortifying our cybersecurity posture. Skills: Proven experience in a senior infrastructure support role or similar. Proficient in Windows Server administration, networking, and other relevant technologies. Strong leadership, problem-solving, and communication skills. Precise data handling and experience in IT service management systems (e.g. CMDB, support tickets). Technologies: Microsoft Windows 10/11 and MacOS clients Microsoft Server 2019/2022 on VMWare ESX HPE networking and storage arrays Microsoft365 services Qualifications and Experience: Certifications such as MCSE, HPE Aruba, VMware VCP, or equivalent. Additional certifications based on specific technology stack (e.g., Azure Fundamentals). Cybersecurity certifications (e.g., CISSP, CompTIA Security+). Additional Capabilities: Cloud Technologies. Demonstrate proficiency in cloud platforms, such as Microsoft Azure or AWS. Virtualization Expertise. Extensive experience with VMware or other virtualization technologies. Command Line. Proficient with PowerShell commands and more generally CLIs, Telnet, SSH. Storage Solutions. Knowledge of advanced storage solutions and data management. Monitoring & Reporting. Implement monitoring solutions and generate reports on system performance. Disaster Recovery. Contribute to the development and execution of disaster recovery plans. Main Duties/Responsibilities/Accountabilities: 1. IT Infrastructure Management: Control specification, directly implement new solutions, and maintain robust server environments to meet the demands of our business operations. Implement and optimize server configurations for performance and scalability. 2. Network Optimisation: Configure and manage advanced network solutions, ensuring high availability and reliability. Perform in-depth troubleshooting and implement solutions to address complex network challenges. 3. Leadership in Trouble shooting: Provide leadership in troubleshooting complex technical issues, guiding junior team members when necessary. Diagnose and resolve hardware, software, and network challenges to maintain operational efficiency. 4. Cybersecurity Responsibilities: Achieve and maintain relevant cybersecurity certifications and standards. Implement Zero Trust principles to enhance our overall security posture. Conduct regular penetration testing to identify and address security vulnerabilities. Develop and deliver tailored cybersecurity training for staff to enhance awareness and compliance. 5. Collaboration & Strategy: Collaborate with cross-functional teams to develop and implement strategies for continuous infrastructure improvement. Contribute to long-term infrastructure planning and execution. 6. Compliance: Implement and enforce security measures to safeguard our IT infrastructure. Ensure compliance with industry regulations and develop internal policies. Renumeration Excellent basic salary and benefits, negotiable. Please feel free to talk to about your salary expectations in complete confidence, (phone number removed). Recruitment Consultancy Think Staffing
Apr 18, 2024
Full time
IT Infrastructure Support Engineer This is an excellent opportunity to join a thriving, profitable and exceptionally busy company. The role is offered as a permanent position, in the area of Cheltenham, Gloucestershire. As an Infrastructure Support Engineer (equivalent to 3rd/4th line), you will be leading the enhancement and operational maintenance of our IT infrastructure. Your responsibilities will include cultivating, implementing, and optimising server environments, advanced network configuration and support, and providing leadership in ensuring the continuous availability of our critical business systems. In addition, you will play a crucial role in fortifying our cybersecurity posture. Skills: Proven experience in a senior infrastructure support role or similar. Proficient in Windows Server administration, networking, and other relevant technologies. Strong leadership, problem-solving, and communication skills. Precise data handling and experience in IT service management systems (e.g. CMDB, support tickets). Technologies: Microsoft Windows 10/11 and MacOS clients Microsoft Server 2019/2022 on VMWare ESX HPE networking and storage arrays Microsoft365 services Qualifications and Experience: Certifications such as MCSE, HPE Aruba, VMware VCP, or equivalent. Additional certifications based on specific technology stack (e.g., Azure Fundamentals). Cybersecurity certifications (e.g., CISSP, CompTIA Security+). Additional Capabilities: Cloud Technologies. Demonstrate proficiency in cloud platforms, such as Microsoft Azure or AWS. Virtualization Expertise. Extensive experience with VMware or other virtualization technologies. Command Line. Proficient with PowerShell commands and more generally CLIs, Telnet, SSH. Storage Solutions. Knowledge of advanced storage solutions and data management. Monitoring & Reporting. Implement monitoring solutions and generate reports on system performance. Disaster Recovery. Contribute to the development and execution of disaster recovery plans. Main Duties/Responsibilities/Accountabilities: 1. IT Infrastructure Management: Control specification, directly implement new solutions, and maintain robust server environments to meet the demands of our business operations. Implement and optimize server configurations for performance and scalability. 2. Network Optimisation: Configure and manage advanced network solutions, ensuring high availability and reliability. Perform in-depth troubleshooting and implement solutions to address complex network challenges. 3. Leadership in Trouble shooting: Provide leadership in troubleshooting complex technical issues, guiding junior team members when necessary. Diagnose and resolve hardware, software, and network challenges to maintain operational efficiency. 4. Cybersecurity Responsibilities: Achieve and maintain relevant cybersecurity certifications and standards. Implement Zero Trust principles to enhance our overall security posture. Conduct regular penetration testing to identify and address security vulnerabilities. Develop and deliver tailored cybersecurity training for staff to enhance awareness and compliance. 5. Collaboration & Strategy: Collaborate with cross-functional teams to develop and implement strategies for continuous infrastructure improvement. Contribute to long-term infrastructure planning and execution. 6. Compliance: Implement and enforce security measures to safeguard our IT infrastructure. Ensure compliance with industry regulations and develop internal policies. Renumeration Excellent basic salary and benefits, negotiable. Please feel free to talk to about your salary expectations in complete confidence, (phone number removed). Recruitment Consultancy Think Staffing
2nd Line Service Desk Engineer My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. F Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 18, 2024
Full time
2nd Line Service Desk Engineer My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. F Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Cyber Defence Engineer (DV Cleared) Location: HerefordDuration: 6 Months + ExtensionsRate: Very good day rate Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Apply now to discuss further
Apr 18, 2024
Full time
Cyber Defence Engineer (DV Cleared) Location: HerefordDuration: 6 Months + ExtensionsRate: Very good day rate Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Skills/Experience: Previous experience of Enterprise ICS/network architectures and technologies. Working with frameworks and technologies that support data-intensive distributed applications. Experience maintaining and administrating data analytical and SIEM platforms. Experience using host and network-based IDS/IPS Experience using packet capture solutions. Skill in developing and deploying signatures. Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Tasks: Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. Implement data management standards, requirements, and specifications. Develop data standards, policies, and procedures. Apply now to discuss further
Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for a new client of Berry Recruitment, and we are eager to talk to locally based candidates who are looking to start their career in the IT Sector. Role: 1st Line IT Support Location: Witney, Oxfordshire Hours - Monday - Friday - 09:00 - 17:00 (16:30 Finish Time on Friday) Salary: 25,000 - 26,500 Per Annum Holiday Entitlement: 25 Days Annual Leave About the role: As 1st Line IT Support, your duties will be: Recording and handling IT tasks, including account management and day-to-day IT issues Working with local IT colleagues and Group colleagues to perform tasks including, but limited to, creation of user accounts; email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of all hardware IT products including, PC's, printers, telephones, mobile devices, and network devices. Keeping track of asset lists and user assignment documentation Software support and management. The majority of devices are attached to a Windows managed domain network where computer and user accounts are controlled. Tasks will include, create, and delete user accounts; control network access; monitor system performance across a platform of software packages and work with the IT team to aid in solution support and feedback any reported anomalies. The IT Department has relationships with external suppliers of products and services. The role will include working with these companies to help with communication regarding system support and order management to ensure suppliers meet their delivery commitments. About you: Excellent organisational skills, proactive and attention to detail Strong analytical and problem-solving skills with ability to prioritise and work efficiently. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite or related software Experience within IT Service delivery would be advantageous but not essential. Experience in delivery high levels of customer service. Experience using helpdesk applications would be advantageous. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 18, 2024
Full time
Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for a new client of Berry Recruitment, and we are eager to talk to locally based candidates who are looking to start their career in the IT Sector. Role: 1st Line IT Support Location: Witney, Oxfordshire Hours - Monday - Friday - 09:00 - 17:00 (16:30 Finish Time on Friday) Salary: 25,000 - 26,500 Per Annum Holiday Entitlement: 25 Days Annual Leave About the role: As 1st Line IT Support, your duties will be: Recording and handling IT tasks, including account management and day-to-day IT issues Working with local IT colleagues and Group colleagues to perform tasks including, but limited to, creation of user accounts; email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of all hardware IT products including, PC's, printers, telephones, mobile devices, and network devices. Keeping track of asset lists and user assignment documentation Software support and management. The majority of devices are attached to a Windows managed domain network where computer and user accounts are controlled. Tasks will include, create, and delete user accounts; control network access; monitor system performance across a platform of software packages and work with the IT team to aid in solution support and feedback any reported anomalies. The IT Department has relationships with external suppliers of products and services. The role will include working with these companies to help with communication regarding system support and order management to ensure suppliers meet their delivery commitments. About you: Excellent organisational skills, proactive and attention to detail Strong analytical and problem-solving skills with ability to prioritise and work efficiently. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite or related software Experience within IT Service delivery would be advantageous but not essential. Experience in delivery high levels of customer service. Experience using helpdesk applications would be advantageous. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
IT Asset Team Lead Glasgow (Hybrid) The IT Asset Team Leader will lead the Asset Team and hold responsibility for the daily management of software and technology-related hardware within the organisation together with associated asset cost management. This includes planning, monitoring, and recording software license and hardware assets to ensure compliance with supplier contracts.The individual will work alongside other IT & business leaders to develop and implement procedures for tracking company assets and costs to oversee quality control throughout their lifecycles.The IT Asset Team Leader will also assist in supporting procurement strategies as required to optimise technology spend across the organisation. PRINCIPAL TASKS AND RESPONSIBILITIES • Support the management and maintenance of technology-based contracts and IT Suppliers. • Ongoing proactive financial/budget and operational management of Microsoft agreements and licenses including M365, D365, server and client applications. • Maintain and enhance processes, procedures and systems for tracking and analysing services, software, hardware, and equipment from requisition through retirement. • Manage key local managed service providers, including regular supplier service & performance management. • Stakeholder engagement and relationship building at all business levels. • Account for the local IT assets utilising tools to manage all assets within the organisation and affiliated UK companies. • Develop and coach as needed for use by department level staff to maintain inventory. • Manage, record and track acquisition of assets from planning through deployment. • Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information. • Update and develop written plans, policies, and procedures to document processes to support the asset management lifecycle. • Conduct regular inventory audits and develop process and procedures to ensure accuracy. • Develop and implement eWaste policies and procedures. KEY RESULT AREAS • IT asset deliveries (cost, quality, functionality, customer satisfaction) • IT asset management methods, processes and governance • IT asset & procurement management and resource utilisation • IT asset team leadership and team member capability growth This role could suit someone in a Supplier, Procurement, Service Delivery, IT Resource, IT Asset role. 2 stage interview process and quick turnaround. Please get in touch for further information.
Apr 18, 2024
Full time
IT Asset Team Lead Glasgow (Hybrid) The IT Asset Team Leader will lead the Asset Team and hold responsibility for the daily management of software and technology-related hardware within the organisation together with associated asset cost management. This includes planning, monitoring, and recording software license and hardware assets to ensure compliance with supplier contracts.The individual will work alongside other IT & business leaders to develop and implement procedures for tracking company assets and costs to oversee quality control throughout their lifecycles.The IT Asset Team Leader will also assist in supporting procurement strategies as required to optimise technology spend across the organisation. PRINCIPAL TASKS AND RESPONSIBILITIES • Support the management and maintenance of technology-based contracts and IT Suppliers. • Ongoing proactive financial/budget and operational management of Microsoft agreements and licenses including M365, D365, server and client applications. • Maintain and enhance processes, procedures and systems for tracking and analysing services, software, hardware, and equipment from requisition through retirement. • Manage key local managed service providers, including regular supplier service & performance management. • Stakeholder engagement and relationship building at all business levels. • Account for the local IT assets utilising tools to manage all assets within the organisation and affiliated UK companies. • Develop and coach as needed for use by department level staff to maintain inventory. • Manage, record and track acquisition of assets from planning through deployment. • Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information. • Update and develop written plans, policies, and procedures to document processes to support the asset management lifecycle. • Conduct regular inventory audits and develop process and procedures to ensure accuracy. • Develop and implement eWaste policies and procedures. KEY RESULT AREAS • IT asset deliveries (cost, quality, functionality, customer satisfaction) • IT asset management methods, processes and governance • IT asset & procurement management and resource utilisation • IT asset team leadership and team member capability growth This role could suit someone in a Supplier, Procurement, Service Delivery, IT Resource, IT Asset role. 2 stage interview process and quick turnaround. Please get in touch for further information.
Our client is a highly successful IT and data centre service provider that operates predominantly with multinational enterprises, data centre operators and channel partners. Most of our client's work is in the South-East however this does extend internationally, into Europe, America, and Asia. Our client has a well-established brand and standing within the industry and a reputation for delivering outstanding services and quality. You will report to the PMO Manager and will be working closely with the sales, operations and project management team, the position plans a key role in the coordination, management, financial reporting and delivery of all our clients services and growth. The role requires the Technical Project Manager (TPM) to effectively manage the implementation of client projects working both with the The TPM will be the face of our client and also some of their partner companies and has to be authorative, flexible, resourcesful, highly motivated and an effective team player to succeed. You must be able to prioritise effectively by having a methodical, detailed orientated approach to work and an ability to meet targets and deadlines. Project management will involve working directly with clients both face to face and remotely, you must be confident using video conferencing and sharing tools. Our TPMs must be able to own, manage, visualise and deliver the full life cycle project management experience to our clients, from project initiation to project closure. To do this we expect you to be qualified or highly experienced with the use of formal project management methodologies. The TPM role is a hybrid role based in Chelmsford but involves travel to client and data centre sites to actively participate, manage, lead and work with client and internal teams as required. Requirements Experience, Knowledge and background Experienced in a wide base of technologies, especially knowledge of data centre, office based, server, storage and network infrastructures and an appetite to learn, stay up to date and keep skills and knowledge current and relevant. A solid background (preferably hands on) in all aspects of data centres and the equipment that is in them from rack layouts and patch schedules, to overhead containment and structured cabling layouts. Service delivery, installation and implementation exposure and knowledge are key. Experience of budgeting and forecasting and managing milestones, quality standards and formal change management. Managing partner/suppliers/clients. You will have direct ownership of the customer relationship during the project and must be able to manage scope and work across global teams in multiple time zones Project Exposure Requirements: End to End Project Management (3 + years) Data Centre Audits, Migrations, Commissioning and Decommissioning Asset and cable/connectivity auditing Data Centre IMACs and general maintenance Office tech builds/moves, expansion and consolidations End of Life/ Hardware Refreshes across Network, Server, Storage WAN/ LAN Connectivity (CISCO, 3rd Party Carriers), Customer Extranet and B2B Networks Wireless networks Desktop Transformation and PC Hardware Refresh Structured Cabling architecture, installation and testing Technical Design Relevant Skills and Qualifications Be an excellent communicator both written and verbally and be able to explain and describe complex information without ambiguity. Must be able to effectively listen and communicate with clients to manage, explain and understand technical, business and process drivers within a project and ensure key messages and information are fully understood and conveyed. Understand revenue models, P&L, and cost-to-completion projections. Creation and management of project documentation, reports and information (status reports, technical designs, communications plans, etc.) Outlook, Internet, Office suite, UC tools, cloud-based apps and especially Microsoft Excel skills, must be extremely good. We are a technology company and so must show leadership, confidence and fluency in picking up new technologies and systems quickly and using them to our advantage. IT Project Management with strong and broad understanding of IT infrastructure, theories, principles, and practices and the inter-dependencies of the servers, networks, storage, firewalls and other supporting services. PMP/Prince2/Agile qualifications and experience and an understanding of ITIL service management principles plus a knowledge of Microsoft Projects would be an advantage. Create and execute project work plans and revise as appropriate to meet changing client needs and requirements. Foster and ensure excellent communication between all parties of the projects and ensure regular reporting, stage management and review. Work closely with the clients and project management team to understand project requirements and lead on proposal efforts, including definition of deliverables, completing project scoping and assessments. Effectively apply appropriate methodology and enforce project standards and know when to escalate to resolves issues in a timely fashion Minimise exposure and risk on projects by managing issues, risk, change and project budget with timely analysis and forecasting Initiate project reviews, identify and actively share lessons learned with team members and other team members. Clean driving licence.
Apr 18, 2024
Full time
Our client is a highly successful IT and data centre service provider that operates predominantly with multinational enterprises, data centre operators and channel partners. Most of our client's work is in the South-East however this does extend internationally, into Europe, America, and Asia. Our client has a well-established brand and standing within the industry and a reputation for delivering outstanding services and quality. You will report to the PMO Manager and will be working closely with the sales, operations and project management team, the position plans a key role in the coordination, management, financial reporting and delivery of all our clients services and growth. The role requires the Technical Project Manager (TPM) to effectively manage the implementation of client projects working both with the The TPM will be the face of our client and also some of their partner companies and has to be authorative, flexible, resourcesful, highly motivated and an effective team player to succeed. You must be able to prioritise effectively by having a methodical, detailed orientated approach to work and an ability to meet targets and deadlines. Project management will involve working directly with clients both face to face and remotely, you must be confident using video conferencing and sharing tools. Our TPMs must be able to own, manage, visualise and deliver the full life cycle project management experience to our clients, from project initiation to project closure. To do this we expect you to be qualified or highly experienced with the use of formal project management methodologies. The TPM role is a hybrid role based in Chelmsford but involves travel to client and data centre sites to actively participate, manage, lead and work with client and internal teams as required. Requirements Experience, Knowledge and background Experienced in a wide base of technologies, especially knowledge of data centre, office based, server, storage and network infrastructures and an appetite to learn, stay up to date and keep skills and knowledge current and relevant. A solid background (preferably hands on) in all aspects of data centres and the equipment that is in them from rack layouts and patch schedules, to overhead containment and structured cabling layouts. Service delivery, installation and implementation exposure and knowledge are key. Experience of budgeting and forecasting and managing milestones, quality standards and formal change management. Managing partner/suppliers/clients. You will have direct ownership of the customer relationship during the project and must be able to manage scope and work across global teams in multiple time zones Project Exposure Requirements: End to End Project Management (3 + years) Data Centre Audits, Migrations, Commissioning and Decommissioning Asset and cable/connectivity auditing Data Centre IMACs and general maintenance Office tech builds/moves, expansion and consolidations End of Life/ Hardware Refreshes across Network, Server, Storage WAN/ LAN Connectivity (CISCO, 3rd Party Carriers), Customer Extranet and B2B Networks Wireless networks Desktop Transformation and PC Hardware Refresh Structured Cabling architecture, installation and testing Technical Design Relevant Skills and Qualifications Be an excellent communicator both written and verbally and be able to explain and describe complex information without ambiguity. Must be able to effectively listen and communicate with clients to manage, explain and understand technical, business and process drivers within a project and ensure key messages and information are fully understood and conveyed. Understand revenue models, P&L, and cost-to-completion projections. Creation and management of project documentation, reports and information (status reports, technical designs, communications plans, etc.) Outlook, Internet, Office suite, UC tools, cloud-based apps and especially Microsoft Excel skills, must be extremely good. We are a technology company and so must show leadership, confidence and fluency in picking up new technologies and systems quickly and using them to our advantage. IT Project Management with strong and broad understanding of IT infrastructure, theories, principles, and practices and the inter-dependencies of the servers, networks, storage, firewalls and other supporting services. PMP/Prince2/Agile qualifications and experience and an understanding of ITIL service management principles plus a knowledge of Microsoft Projects would be an advantage. Create and execute project work plans and revise as appropriate to meet changing client needs and requirements. Foster and ensure excellent communication between all parties of the projects and ensure regular reporting, stage management and review. Work closely with the clients and project management team to understand project requirements and lead on proposal efforts, including definition of deliverables, completing project scoping and assessments. Effectively apply appropriate methodology and enforce project standards and know when to escalate to resolves issues in a timely fashion Minimise exposure and risk on projects by managing issues, risk, change and project budget with timely analysis and forecasting Initiate project reviews, identify and actively share lessons learned with team members and other team members. Clean driving licence.
Software Engineer Purpose of job: Application of a software engineering approach to undertake all tasks within a software development lifecycle. Scope: To support or lead the development of software systems for above-water and underwater solutions, products and systems Reporting relationships: Reports to Technical Lead / Team Leader Staff responsibility: May be required to act as software lead at system and/or subsystem level Location: Dorset Innovation Park, Winfrith Employment status: Permanent, full time (37 hours/ week) Knowledge, skills and personal qualities required: Proven ability to support or lead software developments Educated to Degree or equivalent level in a software engineering or related discipline Knowledge and understanding of Software Engineering Preferably have an understanding of military systems, in particular maritime systems Understanding of Open Systems Architectures and Principles Experience of Software Engineering Lifecycle processes and tools Ability to solve complex problems and to critically review results and methods to ensure quality Ability to expand knowledge into new domain areas, work across domains and see the bigger picture Excellent communication skills, including delivery of presentations Good written skills including technical report writing, ability to communicate with both experts and non experts Ideally the candidate will have experience in one or more of the following domain areas: Maritime Combat Systems, integration of equipment and software Command and Control Systems Hardware and software network design, implementation and management Acoustics / Sonar RF communications Autonomy, AI, Machine learning Data management Engagement modelling Software Safety (DEF STAN 00-56 & IEC 61508 or equivalent) Desirable primary software/system skills: Java / JavaFX / Netbeans C++ / Visual Studio Requirements management (DOORS experience desirable) UML / Enterprise Architect for system design Unit Testing / JUnit / CppUnit HMI design and development Atlassian Toolset Network protocols Databases ISO 9001 and TickITplus standards ( A strong bias to one particular coding language will not be considered a disadvantage) Other desirable software/system skills: Python Fortran Matlab LabView SQL Web (HTML, JavaScript) Usability Testing IT skills, protocols, switch config, hardware config, virtualization Agile software development Key accountabilities To be agreed by appointment Behavioural requirements Good at working both in a team and independently Attention to detail and understanding of the larger picture Strong communication skills Proactive, willing and responsive Motivated and genuinely interested in problem solving and developing logical, robust solutions Able to multi-task and prioritise a varied work load Wants to expand knowledge base
Apr 18, 2024
Full time
Software Engineer Purpose of job: Application of a software engineering approach to undertake all tasks within a software development lifecycle. Scope: To support or lead the development of software systems for above-water and underwater solutions, products and systems Reporting relationships: Reports to Technical Lead / Team Leader Staff responsibility: May be required to act as software lead at system and/or subsystem level Location: Dorset Innovation Park, Winfrith Employment status: Permanent, full time (37 hours/ week) Knowledge, skills and personal qualities required: Proven ability to support or lead software developments Educated to Degree or equivalent level in a software engineering or related discipline Knowledge and understanding of Software Engineering Preferably have an understanding of military systems, in particular maritime systems Understanding of Open Systems Architectures and Principles Experience of Software Engineering Lifecycle processes and tools Ability to solve complex problems and to critically review results and methods to ensure quality Ability to expand knowledge into new domain areas, work across domains and see the bigger picture Excellent communication skills, including delivery of presentations Good written skills including technical report writing, ability to communicate with both experts and non experts Ideally the candidate will have experience in one or more of the following domain areas: Maritime Combat Systems, integration of equipment and software Command and Control Systems Hardware and software network design, implementation and management Acoustics / Sonar RF communications Autonomy, AI, Machine learning Data management Engagement modelling Software Safety (DEF STAN 00-56 & IEC 61508 or equivalent) Desirable primary software/system skills: Java / JavaFX / Netbeans C++ / Visual Studio Requirements management (DOORS experience desirable) UML / Enterprise Architect for system design Unit Testing / JUnit / CppUnit HMI design and development Atlassian Toolset Network protocols Databases ISO 9001 and TickITplus standards ( A strong bias to one particular coding language will not be considered a disadvantage) Other desirable software/system skills: Python Fortran Matlab LabView SQL Web (HTML, JavaScript) Usability Testing IT skills, protocols, switch config, hardware config, virtualization Agile software development Key accountabilities To be agreed by appointment Behavioural requirements Good at working both in a team and independently Attention to detail and understanding of the larger picture Strong communication skills Proactive, willing and responsive Motivated and genuinely interested in problem solving and developing logical, robust solutions Able to multi-task and prioritise a varied work load Wants to expand knowledge base
IT Project Engineer, Team Leader Location: Field Based - Mainly Hampshire, into South and Central London, and surrounding areas Salary: £35k-£40k, DOE + Benefits + Profit share Contract: Full time, Permanent Hours: 37.5 hours per week We will offer you: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. Company car including private use or additional £4k PA + mileage Join us as an IT Project Engineer, Team Leader Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. The Role This is a fantastic career opportunity for an IT Engineer with technical experience of installing and upgrading Server, Desktop and Network infrastructure as part of a project team. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having very strong face to face communication and customer service skills. We provide outsourced IT service and solutions to the NHS, so experience working in this type of environment is beneficial. The candidate would ideally be based in the Hampshire region for best access to customers locations. Given the nature of our projects the candidate could be required to travel and work in areas such as Hampshire, London, Surrey & Dorset. Mileage will be paid at approved Mileage rates set by GOV UK What you will do In this role you will be a point of escalation and a line manager for a small team of engineer and being a point of technical escalation for hardware issues but also be required to deal with complex software issues. Work on your own or in a team to deploy technical infrastructure solutions. The Skills you will need Demonstrable technical experience in: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations, and comms cabinet patching Knowledge or exposure in managing: Windows Server (Apply online only) Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper-V, or VMware Excellent interpersonal skills: The ability to communicate verbally and in writing to both technical and non-technical audiences Able to manage changing workload and priorities Able to work both within a team or alone using initiative Managing and resolving end user problems At least 12 months experience managing people, to include day to day management E.G holiday requests and absences as well as performance reviews and leading and motivating a team. For this role you will need a Full driving license and this role is subject to a standard DBS check. No agencies please.
Apr 18, 2024
Full time
IT Project Engineer, Team Leader Location: Field Based - Mainly Hampshire, into South and Central London, and surrounding areas Salary: £35k-£40k, DOE + Benefits + Profit share Contract: Full time, Permanent Hours: 37.5 hours per week We will offer you: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. Company car including private use or additional £4k PA + mileage Join us as an IT Project Engineer, Team Leader Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. The Role This is a fantastic career opportunity for an IT Engineer with technical experience of installing and upgrading Server, Desktop and Network infrastructure as part of a project team. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having very strong face to face communication and customer service skills. We provide outsourced IT service and solutions to the NHS, so experience working in this type of environment is beneficial. The candidate would ideally be based in the Hampshire region for best access to customers locations. Given the nature of our projects the candidate could be required to travel and work in areas such as Hampshire, London, Surrey & Dorset. Mileage will be paid at approved Mileage rates set by GOV UK What you will do In this role you will be a point of escalation and a line manager for a small team of engineer and being a point of technical escalation for hardware issues but also be required to deal with complex software issues. Work on your own or in a team to deploy technical infrastructure solutions. The Skills you will need Demonstrable technical experience in: Imaging and deployment of technologies for Windows 10/11 Installing and configuring Microsoft 365 Applications Network installations, and comms cabinet patching Knowledge or exposure in managing: Windows Server (Apply online only) Active Directory management IP address management though DNS & DHCP Group Policy Management Virtualisation technology, Hyper-V, or VMware Excellent interpersonal skills: The ability to communicate verbally and in writing to both technical and non-technical audiences Able to manage changing workload and priorities Able to work both within a team or alone using initiative Managing and resolving end user problems At least 12 months experience managing people, to include day to day management E.G holiday requests and absences as well as performance reviews and leading and motivating a team. For this role you will need a Full driving license and this role is subject to a standard DBS check. No agencies please.
Do you want to build your career in a company that is part of a huge successful automotive organisation? Do you want to develop your career in a company that prioritises its team and enjoys excellent employee retention? We are looking for an office based IT Support Engineer to join a market leader. The salary will be £24,000 - £28,000, group performance bonus scheme, 25 days holidays +BH, Life insurance, Mon - Fri 8.30am - 5pm. Roles & Responsibilities Providing deskside support, which will include solving and closing tickets Assisting with onsite hardware support and mobile devices Infrastructure maintenance Maintaining operating systems, ensuring they are up to date and patched Hosting IT workshops with internal staff IT procurement and printer/photocopier maintenance General administration and data processing to include auditing equipment and keeping asset register updated Experience and knowledge required A natural passion for IT Good communication skills (Written and over the telephone) Organised with a very good attention to detail Problem solving & trouble shooting Willingness to learn Windows 11 Windows Server 2016+ SQL Server 17+ Active Directory Group Policy Networking routers and switching Face to face and remote telephone support Microsoft 365 and accompanying suite of client applications The benefits of a security best practice focused mind-set Fault finding PCs, Laptops, printers, desk phones MDM mobile fleet setup and management Documentation, internal and end-user focused At least 1-2 years in a similar role For further information, please apply and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
Apr 18, 2024
Full time
Do you want to build your career in a company that is part of a huge successful automotive organisation? Do you want to develop your career in a company that prioritises its team and enjoys excellent employee retention? We are looking for an office based IT Support Engineer to join a market leader. The salary will be £24,000 - £28,000, group performance bonus scheme, 25 days holidays +BH, Life insurance, Mon - Fri 8.30am - 5pm. Roles & Responsibilities Providing deskside support, which will include solving and closing tickets Assisting with onsite hardware support and mobile devices Infrastructure maintenance Maintaining operating systems, ensuring they are up to date and patched Hosting IT workshops with internal staff IT procurement and printer/photocopier maintenance General administration and data processing to include auditing equipment and keeping asset register updated Experience and knowledge required A natural passion for IT Good communication skills (Written and over the telephone) Organised with a very good attention to detail Problem solving & trouble shooting Willingness to learn Windows 11 Windows Server 2016+ SQL Server 17+ Active Directory Group Policy Networking routers and switching Face to face and remote telephone support Microsoft 365 and accompanying suite of client applications The benefits of a security best practice focused mind-set Fault finding PCs, Laptops, printers, desk phones MDM mobile fleet setup and management Documentation, internal and end-user focused At least 1-2 years in a similar role For further information, please apply and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
IT Engineer Nottingham £40,000 to £45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
Apr 18, 2024
Full time
IT Engineer Nottingham £40,000 to £45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
IT Engineer Nottingham 40,000 to 45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
Apr 18, 2024
Full time
IT Engineer Nottingham 40,000 to 45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
Software Developer & Systems Engineer C# / SQL / Networking / Hardware / IOT If you are an ambitious Developer looking to join an IOT company who will give you leadership opportunity, real-world responsibility and a chance to take a leading role in developing new products (Hardware and Software) then read on. As an IOT Software Developer & Systems Engineer, you'll be a valued member of this London-based team. The client are a successful business renowned for developing cutting-edge IOT technology for the UK supply chain & distribution sector - they develop & engineer their technology in-house and you will get to work with suppliers and 3rd-parties as well as internal teams. Key Skills: We are seeking individuals with knowledge and experience in software design and development, with a particular focus on C# and SQL. Passion for new tech and the deveopment process Forward thinking and keen to learn new skills Experience working with Hardware, working with embedded systems or networking is also desirable Main Responsibilities: As a Software/Systems Engineer, your role will involve collaborating with hardware engineers to implement software solutions, which may include software-hardware and software-firmware interfaces. You will work diligently through all stages of design, integration, and testing, while effectively communicating with other team members within a multi-disciplinary environment. Producing clear and concise technical documentation for internal and customer use will be essential, as well as providing valuable technical insights to guide software design decisions. If you are passionate about C# and SQL and thrive in a dynamic and innovative environment, we encourage you to join our team and be part of our journey in shaping the future of technology for the supply chain and distribution industries. Salary in the range 40-70K depending on experience. C#, SQL, Networking, hardware, embedded systems Software Developer & Systems Engineer For more information about Shift F5 and the opportunities we have to offer follow us on Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Software Developer & Systems Engineer C# / SQL / Networking / Hardware / IOT If you are an ambitious Developer looking to join an IOT company who will give you leadership opportunity, real-world responsibility and a chance to take a leading role in developing new products (Hardware and Software) then read on. As an IOT Software Developer & Systems Engineer, you'll be a valued member of this London-based team. The client are a successful business renowned for developing cutting-edge IOT technology for the UK supply chain & distribution sector - they develop & engineer their technology in-house and you will get to work with suppliers and 3rd-parties as well as internal teams. Key Skills: We are seeking individuals with knowledge and experience in software design and development, with a particular focus on C# and SQL. Passion for new tech and the deveopment process Forward thinking and keen to learn new skills Experience working with Hardware, working with embedded systems or networking is also desirable Main Responsibilities: As a Software/Systems Engineer, your role will involve collaborating with hardware engineers to implement software solutions, which may include software-hardware and software-firmware interfaces. You will work diligently through all stages of design, integration, and testing, while effectively communicating with other team members within a multi-disciplinary environment. Producing clear and concise technical documentation for internal and customer use will be essential, as well as providing valuable technical insights to guide software design decisions. If you are passionate about C# and SQL and thrive in a dynamic and innovative environment, we encourage you to join our team and be part of our journey in shaping the future of technology for the supply chain and distribution industries. Salary in the range 40-70K depending on experience. C#, SQL, Networking, hardware, embedded systems Software Developer & Systems Engineer For more information about Shift F5 and the opportunities we have to offer follow us on Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.