Faculty/Department - Information Technology
School/Department - Support Team
Post Title: Support Technician
Full Time, Permanent
Location: Multiple Campuses
Salary: £18,121 to £19,696 per annum + 5% shift allowance
Closing Date: Wednesday 31 October 2018
Interview date: Monday 05 November 2018
Ref No: 092018-399
Birmingham City University is a large, diverse and increasingly popular place to study. We are defined by our core values of “Excellence, People Focus, Partnership Working and Fairness & Integrity”.
We have a vacancy for a Support Technician to work with a team of analysts to provide first and second line support to the University staff and students for all Audio Visual equipment and IT services. The team operates within the ITIL Service Management framework.
You must have experience in a similar technical support role, including:
You will be required to work on a one week rotating shift pattern + 5% shift allowance.
As part of your application, please ensure you upload your CV. We recommend that, where possible, you remove personal details from your CV such as your name.
For further information please contact input contact details, via email address or phone number.
For more information about applying and for the job description for the post, please see the current vacancies on the BCU website: http://jobs.bcu.ac.uk/
Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.