Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
London Sport
Great Dover Street, London SE1 4YB, UK
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Aug 21, 2023
Full time
The Role
We are looking for an enthusiastic and ambitious Innovation Manager to join the growing Digital, Tech and Innovation team at London Sport. The role sits within the Impact & Innovation directorate and will be responsible for developing new initiatives to reduce inactivity. You will be at the forefront of testing and learning, turning our insight into action. The role is fast paced and will work quickly to identify opportunities that have the biggest impact.
What you’ll do:
Support the continued development of the innovation function by championing the innovation pipeline and reinforcing a culture of impactful innovation across all teams.
Encourage problem solving and creativity across all teams and colleagues to develop a pipeline of innovative ideas.
Support and lead colleagues at each stage of the innovation pipeline, taking ideas from conception through the innovation process to secure funding to scale innovation projects.
Speed up our innovation process so we can rapidly test, learn and scale innovative products, services and solutions to reduce inactivity.
Engage with Londoners and stakeholders to develop new products and services to get Londoners active.
Analyse and understand the current landscape to ensure our innovation is insight led and user centered.
Identify and deliver innovative solutions to diversifying income.
Who you are:
You have experience of working collaboratively with multi-disciplinary teams to design and deliver new products or services – this can include income generating as well as projects to get Londoners active.
You are able to develop personas, user stories and user insights through the use of qualitative and quantitative research techniques.
You have experience of using idea generation tools and techniques (either in a workshop setting or individually).
You can demonstrate experience developing products and initiatives from start to finish using iterative testing or prototyping of ideas to quickly and cheaply determine if the idea has legs.
You have the ability to initiate, develop and manage positive stakeholder relationships.
You have excellent communication and interpersonal skills with the ability to enthuse, persuade, negotiate and influence people through all forms of communication.
You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
Senior .NET Developer- West London- up to 95k develop have partnered with an innovative tech solutions provider who have been delivering major digital transformation, rapid prototyping, AI, IoT and Software projects for clients in the Telco, Healthcare, Media, for the last two decades. I am looking to hire two Senior .NET Developers to join their London team to work in their Customer Cloud Solutions team delivering innovative solutions for major customers across their portfolio. Tech Stack and experience; C# .NET TDD OOD Azure Function Apps Service Bus Azure DevOps Cosmos DB API Manager Active Directory Bicep App Insights Experience of working on high volume transactional systems would be desirable The client are looking for Engineers that are willing to be in the office 5 days a week in West London. In return you will be offered a competitive salary, competitive benefits and an opportunity to work on progressive projects with great technology. If this sounds like you then please click apply now! Senior .NET Developer- West London- up to 95k
Mar 29, 2024
Full time
Senior .NET Developer- West London- up to 95k develop have partnered with an innovative tech solutions provider who have been delivering major digital transformation, rapid prototyping, AI, IoT and Software projects for clients in the Telco, Healthcare, Media, for the last two decades. I am looking to hire two Senior .NET Developers to join their London team to work in their Customer Cloud Solutions team delivering innovative solutions for major customers across their portfolio. Tech Stack and experience; C# .NET TDD OOD Azure Function Apps Service Bus Azure DevOps Cosmos DB API Manager Active Directory Bicep App Insights Experience of working on high volume transactional systems would be desirable The client are looking for Engineers that are willing to be in the office 5 days a week in West London. In return you will be offered a competitive salary, competitive benefits and an opportunity to work on progressive projects with great technology. If this sounds like you then please click apply now! Senior .NET Developer- West London- up to 95k
.NET Technical Lead- West London- up to 120k develop have partnered with an innovative tech solutions provider who have been delivering major digital transformation, rapid prototyping, AI, IoT and Software projects for clients in the Telco, Health-care, Media, for the last two decades. I am looking to hire a .NET Technical Lead to join their London team to work in their Customer Cloud Solutions team delivering innovative solutions for major customers across their portfolio and will be accountable for the team building high quality software. Tech Stack and experience; C# .NET TDD OOD Azure Function Apps Service Bus Azure DevOps Cosmos DB API Manager Active Directory Bicep App Insights Experience of working on high volume transactional systems would be desirable The client are looking for Engineers that are willing to be in the office 5 days a week in West London. In return you will be offered a competitive salary, competitive benefits and an opportunity to work on progressive projects with great technology. If this sounds like you then please click apply now! .NET Technical Lead- West London- up to 120k
Mar 29, 2024
Full time
.NET Technical Lead- West London- up to 120k develop have partnered with an innovative tech solutions provider who have been delivering major digital transformation, rapid prototyping, AI, IoT and Software projects for clients in the Telco, Health-care, Media, for the last two decades. I am looking to hire a .NET Technical Lead to join their London team to work in their Customer Cloud Solutions team delivering innovative solutions for major customers across their portfolio and will be accountable for the team building high quality software. Tech Stack and experience; C# .NET TDD OOD Azure Function Apps Service Bus Azure DevOps Cosmos DB API Manager Active Directory Bicep App Insights Experience of working on high volume transactional systems would be desirable The client are looking for Engineers that are willing to be in the office 5 days a week in West London. In return you will be offered a competitive salary, competitive benefits and an opportunity to work on progressive projects with great technology. If this sounds like you then please click apply now! .NET Technical Lead- West London- up to 120k
Senior Communications Officer, Museums and Cultural Property (MCPF7) Contract: Fixed term for 12 months, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £35,225 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Birmingham, Brighton, Bristol, Cambridge, Leeds, Manchester, Newcastle-Upon-Tyne, or Nottingham. (The role will be based at one of the office bases listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Arts Council England is looking for a talented Senior Communications Officer (Museums and Cultural Property) to work with our Museums and Cultural Property (MCP) teams to lead communication campaigns about their work. This full-time communication role is based in UK. As the Senior Communications Officer (Museums and Cultural Property) you can expect to do the following: Collaborate closely with colleagues in MCP teams and with others from across our National and Area Communication teams to devise and implement a communication strategy for MCP. Come up with new and exciting ways to tell the story of our MCP work - from TikTok and Reels, through to online drop-ins for colleagues, and from sharing new reports and data with media. To apply for this Senior Communications Officer (Museums and Cultural Property) role, your soft skills, expertise, and experience should include: Ability to be a brilliant communication project lead who can work seamlessly across both the communication and MCP teams, effectively developing a MCP communication strategy with senior colleagues, and delivering excellent content about the work we do to support museums and cultural property. Experience in creating engaging digital content. Experience delivering events and working on media campaigns. Equality Diversity and Inclusion Statement: Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled Evenbreak are able to provide support with your application, for further information please visit their website at here Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Please note that, we are currently consulting on our Staff Code of Ethics and changes which will avoid conflicts of interest. The changes would mean that employees of the Arts Council would not be able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application guidance and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: MCPF7 Closing date: 9:00 am Monday 15 April 1 st Interviews: Wednesday 24 April (virtual) 2 nd Interviews: Tuesday 30 April (virtual) Please note: We do NOT accept CV's or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
Mar 29, 2024
Full time
Senior Communications Officer, Museums and Cultural Property (MCPF7) Contract: Fixed term for 12 months, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £35,225 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Birmingham, Brighton, Bristol, Cambridge, Leeds, Manchester, Newcastle-Upon-Tyne, or Nottingham. (The role will be based at one of the office bases listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Arts Council England is looking for a talented Senior Communications Officer (Museums and Cultural Property) to work with our Museums and Cultural Property (MCP) teams to lead communication campaigns about their work. This full-time communication role is based in UK. As the Senior Communications Officer (Museums and Cultural Property) you can expect to do the following: Collaborate closely with colleagues in MCP teams and with others from across our National and Area Communication teams to devise and implement a communication strategy for MCP. Come up with new and exciting ways to tell the story of our MCP work - from TikTok and Reels, through to online drop-ins for colleagues, and from sharing new reports and data with media. To apply for this Senior Communications Officer (Museums and Cultural Property) role, your soft skills, expertise, and experience should include: Ability to be a brilliant communication project lead who can work seamlessly across both the communication and MCP teams, effectively developing a MCP communication strategy with senior colleagues, and delivering excellent content about the work we do to support museums and cultural property. Experience in creating engaging digital content. Experience delivering events and working on media campaigns. Equality Diversity and Inclusion Statement: Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled Evenbreak are able to provide support with your application, for further information please visit their website at here Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Please note that, we are currently consulting on our Staff Code of Ethics and changes which will avoid conflicts of interest. The changes would mean that employees of the Arts Council would not be able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application guidance and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: MCPF7 Closing date: 9:00 am Monday 15 April 1 st Interviews: Wednesday 24 April (virtual) 2 nd Interviews: Tuesday 30 April (virtual) Please note: We do NOT accept CV's or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
LSE is committed to building a diverse, equitable and truly inclusive university Communications Division Digital Project Manager Salary from £40,229 to £48,456 pa inclusive with potential to progress to £52,095 pa inclusive of London allowance. This position will attract a £6,000 market supplement which will be periodically reviewed. This is a fixed term appointment for 12 months full-time position. The London School of Economics and Political Science is recruiting for a Digital Project Manager to deliver its website upgrade project for our website editors and digital community, through our content management system and in collaboration with various teams, stakeholders, and suppliers. You will be responsible for leading digital improvements to our website and supporting infrastructure, coordinating updates, training and guidance to key users, interest groups and the Digital team. Key to the role will be ensuring the delivery of high-quality outputs to the project, ensuring it is complete within scope, on time and on budget. You will act as the interface between the digital team, all internal stakeholders within the school and our digital suppliers for the project. You should have: Experience with delivering digital website projects across various sizes, budgets, and project lifecycle stages and producing written scope, requirements, business case objectives and status reports. Knowledge of project frameworks or methodologies and when to apply them to specific projects or challenges. Knowledge of digital practices, Content Management Systems (CMS), user experience, user acceptance testing, content strategy, web design and development, Google analytics, SEO, social media, and helpdesk management. You will work as part of the Digital Team reporting to the Head of Digital Communications, and work closely with LSE departments and our suppliers to release upgraded templates and content to LSE website editors. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities. For further information about the post, please see the how to apply document, job description and the person specification. To apply, please visit our website via the button below. If you have any technical queries with applying on the online system, please use the "contact us" links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email . The closing date for receipt of applications is 20 April 2024 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Mar 29, 2024
Full time
LSE is committed to building a diverse, equitable and truly inclusive university Communications Division Digital Project Manager Salary from £40,229 to £48,456 pa inclusive with potential to progress to £52,095 pa inclusive of London allowance. This position will attract a £6,000 market supplement which will be periodically reviewed. This is a fixed term appointment for 12 months full-time position. The London School of Economics and Political Science is recruiting for a Digital Project Manager to deliver its website upgrade project for our website editors and digital community, through our content management system and in collaboration with various teams, stakeholders, and suppliers. You will be responsible for leading digital improvements to our website and supporting infrastructure, coordinating updates, training and guidance to key users, interest groups and the Digital team. Key to the role will be ensuring the delivery of high-quality outputs to the project, ensuring it is complete within scope, on time and on budget. You will act as the interface between the digital team, all internal stakeholders within the school and our digital suppliers for the project. You should have: Experience with delivering digital website projects across various sizes, budgets, and project lifecycle stages and producing written scope, requirements, business case objectives and status reports. Knowledge of project frameworks or methodologies and when to apply them to specific projects or challenges. Knowledge of digital practices, Content Management Systems (CMS), user experience, user acceptance testing, content strategy, web design and development, Google analytics, SEO, social media, and helpdesk management. You will work as part of the Digital Team reporting to the Head of Digital Communications, and work closely with LSE departments and our suppliers to release upgraded templates and content to LSE website editors. We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities. For further information about the post, please see the how to apply document, job description and the person specification. To apply, please visit our website via the button below. If you have any technical queries with applying on the online system, please use the "contact us" links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email . The closing date for receipt of applications is 20 April 2024 (23.59 UK time). Regrettably, we are unable to accept any late applications.
VMWare Engineer - DV Cleared - Corsham - £500 a day You will join a global IT Consultancy delivering digital transformation to the MoD. You are a VMWare engineer/SME with strong experience deploying, managing and troubleshooting VMware vSphere environments. Working pattern: The role is full time on site at Corsham Clearance: The role requires current, active DV Clearance You will: Deploy, manage and troubleshoot VMware vSphere environments. Work closely with stakeholders to understand their needs. Offer subject matter guidance and expertise to project teams. Your skills and experience: Solid understanding of vSphere components and concepts including ESXi, vCSA, Datacenters, Clusters, DRS, VDS, Content Libraries. Experience of VMware Cloud Foundation. Experience of performing large-scale upgrades to vSphere environments. Familiarity with Hyper-converged infrastructure. Experience with cloud management concepts. Good understanding of Linux operating systems, preferably Photon Experience with other VMware software defined datacenter products including vSAN, NSX and SDDC Manager. Knowledge and experience of PKI. VMWare Engineer - DV Cleared - Corsham - £500 a day
Mar 29, 2024
Contractor
VMWare Engineer - DV Cleared - Corsham - £500 a day You will join a global IT Consultancy delivering digital transformation to the MoD. You are a VMWare engineer/SME with strong experience deploying, managing and troubleshooting VMware vSphere environments. Working pattern: The role is full time on site at Corsham Clearance: The role requires current, active DV Clearance You will: Deploy, manage and troubleshoot VMware vSphere environments. Work closely with stakeholders to understand their needs. Offer subject matter guidance and expertise to project teams. Your skills and experience: Solid understanding of vSphere components and concepts including ESXi, vCSA, Datacenters, Clusters, DRS, VDS, Content Libraries. Experience of VMware Cloud Foundation. Experience of performing large-scale upgrades to vSphere environments. Familiarity with Hyper-converged infrastructure. Experience with cloud management concepts. Good understanding of Linux operating systems, preferably Photon Experience with other VMware software defined datacenter products including vSAN, NSX and SDDC Manager. Knowledge and experience of PKI. VMWare Engineer - DV Cleared - Corsham - £500 a day
About the team The Digital team was created in 2022, with aims including 'to update our use of systems so that they better meet our needs, provide answers more quickly and easily, and increase the robustness and efficiency of the ways we use data' as well as to 'help us change the way we work, not just the systems we use.' Until now a one-person team, we are adding the CRM and Analytics Manager role to provide a greater focus for development of our key data systems, and to meet increased demand from across Impetus as we drive use of CRM. The team works cross-organisationally, providing development for, collaborating via established working groups with, all teams within Impetus. About the role We are looking for a talented professional with a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing key support to all of our teams as well as expanding and improving the range of data available to us. You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and collaboration with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. You will also aggregate, visualise, and draw relevant insight from data across our systems, including Salesforce, Google Analytics, and our social media platforms. In time, we will look to combine our own data with other external and open data. Since Impetus is in the early stages of making the best use of this cross-systems, cross-organisational data, you will have broad freedom and responsibility to set the overall direction of development, in collaboration with relevant teams, as well as the specific dashboards and other outputs that you create. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice. You will also have experience of working with a broad range of data to produce high quality visual and analytic outputs and a commitment to enabling data-driven decision-making. This position requires someone that can collaborate with a wide variety of teams as well as frequently working independently and with a high degree of autonomy. You will be able to own CRM for an impactful, curious, and growing organisation, as well as providing it with the usable insight it craves to further grow and deliver impact. Key responsibilities CRM: Own the development and administration of our Salesforce system Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training Collaborate with our Salesforce support partner to leverage additional administration, and development project, resource Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. Evaluate technical solutions in terms of meeting business requirements. Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood. Collaborate with the Comms team to ensure we are making the most effective and efficient use of Pardot for our email lists. Develop reporting within Salesforce. Answer staff queries and ad hoc requests. Analytics: Lead the development, and administration of our data integration and transformation and Data Warehouse systems Lead the development of our organisational reporting (initial development in Domo, but likewise open to moving to e.g. PowerBI) Working with the Comms team, developing and reporting from Google Analytics Identifying and using open data, for example from government departments around employment and education Collaboration: Aiding the development of a culture of data literacy and data-driven decision-making across Impetus Working with charity partners to develop foundational data and reporting capabilities Working with third parties providing data and insight to our partners or the wider sector Person specification Essential: Advanced knowledge of, and significant experience with, Salesforce development in a professional context Significant experience of collaborating closely with varied stakeholders to determine requirements, evaluate solutions, and plan development Demonstrated ability to manage and interpret varied datasets to inform strategic decision-making Knowledge of reporting tools, for example PowerBI or Domo, together with a track record of creating dashboards and driving their adoption Knowledge of SQL Experience with MS Office suite Strong attention to detail with a clear and diligent working approach. Ability to work independently and use initiative to manage a busy and varied workload Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities. A proactive and solutions focussed approach Experience working with agencies and partners Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences (e.g. reports, presentations) A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable: Knowledge of Snowflake, Python, Google Analytics 4 Significant experience of Salesforce administration Experience with cross-system automation tools e.g. Zapier, Power Automate Experience scraping and using open data Experience working in the charity or not-for-profit sector How to apply You will need to: Complete the online form (including the equal opportunities monitoring form) Upload a comprehensive CV and supporting statement The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage. The deadline for applications is 9.00am Monday 15 April 2024. Interviews First round interviews will take place on 23 and 24 April. Second round interviews will take place w/c 29 April 2024. You will also be required to provide proof of your eligibility to work in the UK. Our commitment to equity, diversity and inclusion We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results. We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful. We recognise the importance of a good work / life balance. We do everything we can to accommodate flexible working, including working from home, working part-time, job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you'd like to explore. Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds. Personal Data Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Mar 29, 2024
Full time
About the team The Digital team was created in 2022, with aims including 'to update our use of systems so that they better meet our needs, provide answers more quickly and easily, and increase the robustness and efficiency of the ways we use data' as well as to 'help us change the way we work, not just the systems we use.' Until now a one-person team, we are adding the CRM and Analytics Manager role to provide a greater focus for development of our key data systems, and to meet increased demand from across Impetus as we drive use of CRM. The team works cross-organisationally, providing development for, collaborating via established working groups with, all teams within Impetus. About the role We are looking for a talented professional with a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing key support to all of our teams as well as expanding and improving the range of data available to us. You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and collaboration with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. You will also aggregate, visualise, and draw relevant insight from data across our systems, including Salesforce, Google Analytics, and our social media platforms. In time, we will look to combine our own data with other external and open data. Since Impetus is in the early stages of making the best use of this cross-systems, cross-organisational data, you will have broad freedom and responsibility to set the overall direction of development, in collaboration with relevant teams, as well as the specific dashboards and other outputs that you create. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice. You will also have experience of working with a broad range of data to produce high quality visual and analytic outputs and a commitment to enabling data-driven decision-making. This position requires someone that can collaborate with a wide variety of teams as well as frequently working independently and with a high degree of autonomy. You will be able to own CRM for an impactful, curious, and growing organisation, as well as providing it with the usable insight it craves to further grow and deliver impact. Key responsibilities CRM: Own the development and administration of our Salesforce system Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training Collaborate with our Salesforce support partner to leverage additional administration, and development project, resource Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. Evaluate technical solutions in terms of meeting business requirements. Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood. Collaborate with the Comms team to ensure we are making the most effective and efficient use of Pardot for our email lists. Develop reporting within Salesforce. Answer staff queries and ad hoc requests. Analytics: Lead the development, and administration of our data integration and transformation and Data Warehouse systems Lead the development of our organisational reporting (initial development in Domo, but likewise open to moving to e.g. PowerBI) Working with the Comms team, developing and reporting from Google Analytics Identifying and using open data, for example from government departments around employment and education Collaboration: Aiding the development of a culture of data literacy and data-driven decision-making across Impetus Working with charity partners to develop foundational data and reporting capabilities Working with third parties providing data and insight to our partners or the wider sector Person specification Essential: Advanced knowledge of, and significant experience with, Salesforce development in a professional context Significant experience of collaborating closely with varied stakeholders to determine requirements, evaluate solutions, and plan development Demonstrated ability to manage and interpret varied datasets to inform strategic decision-making Knowledge of reporting tools, for example PowerBI or Domo, together with a track record of creating dashboards and driving their adoption Knowledge of SQL Experience with MS Office suite Strong attention to detail with a clear and diligent working approach. Ability to work independently and use initiative to manage a busy and varied workload Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities. A proactive and solutions focussed approach Experience working with agencies and partners Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences (e.g. reports, presentations) A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable: Knowledge of Snowflake, Python, Google Analytics 4 Significant experience of Salesforce administration Experience with cross-system automation tools e.g. Zapier, Power Automate Experience scraping and using open data Experience working in the charity or not-for-profit sector How to apply You will need to: Complete the online form (including the equal opportunities monitoring form) Upload a comprehensive CV and supporting statement The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage. The deadline for applications is 9.00am Monday 15 April 2024. Interviews First round interviews will take place on 23 and 24 April. Second round interviews will take place w/c 29 April 2024. You will also be required to provide proof of your eligibility to work in the UK. Our commitment to equity, diversity and inclusion We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results. We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful. We recognise the importance of a good work / life balance. We do everything we can to accommodate flexible working, including working from home, working part-time, job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you'd like to explore. Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds. Personal Data Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Join our growing Content team! About the role We're looking for a confident Editorial Manager who is driven by insights and input from the Parkinson's community, to develop and oversee the editorial production process and management of our key health content products and channels across the charity. You'll play a lead role in creating, editing and managing high-quality, engaging, and accessible content to help people in the Parkinson's community manage their symptoms and live well with the condition. What you'll do: Manage the planning, scheduling and production of new and existing health content in different formats, across all channels (including web, email and print) Act as Editor of our flagship information and support magazine The Parkinson in print and digital Generate ideas and produce content that is relevant to readers and that meets their needs Use data and audience insight to deliver accurate, accessible and informative content for a diverse audience What you'll bring: Excellent writing and editing skills, with extensive experience of creating, improving, publishing and managing high-quality, accessible health content in different formats Knowledge of best practice in health information production and relevant standards, including PIF Tick Strong understanding of insight techniques and experience of involving users and data in developing and evaluating content Strong project management and prioritisation skills, with experience of managing feedback or signoff processes Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working/ reduced hours, compressed hours or a job share. Please specify in your supporting statement if you are interested in a specific working pattern. Please apply through our careers portal on our website, via the button below, with your CV and a detailed supporting statement to show how you match what we're looking for, as outlined in the "What you'll bring" section of the job description. The vacancy will close 7 April 2024 Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Mar 29, 2024
Full time
Join our growing Content team! About the role We're looking for a confident Editorial Manager who is driven by insights and input from the Parkinson's community, to develop and oversee the editorial production process and management of our key health content products and channels across the charity. You'll play a lead role in creating, editing and managing high-quality, engaging, and accessible content to help people in the Parkinson's community manage their symptoms and live well with the condition. What you'll do: Manage the planning, scheduling and production of new and existing health content in different formats, across all channels (including web, email and print) Act as Editor of our flagship information and support magazine The Parkinson in print and digital Generate ideas and produce content that is relevant to readers and that meets their needs Use data and audience insight to deliver accurate, accessible and informative content for a diverse audience What you'll bring: Excellent writing and editing skills, with extensive experience of creating, improving, publishing and managing high-quality, accessible health content in different formats Knowledge of best practice in health information production and relevant standards, including PIF Tick Strong understanding of insight techniques and experience of involving users and data in developing and evaluating content Strong project management and prioritisation skills, with experience of managing feedback or signoff processes Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working/ reduced hours, compressed hours or a job share. Please specify in your supporting statement if you are interested in a specific working pattern. Please apply through our careers portal on our website, via the button below, with your CV and a detailed supporting statement to show how you match what we're looking for, as outlined in the "What you'll bring" section of the job description. The vacancy will close 7 April 2024 Anyone can get Parkinson's. It's vital that the people who work for Parkinson's UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 29, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The Viewing Product Team The Viewing Product team lives and breathes design excellence. We're a cross-functional team of product managers, UX researchers, UX designers, product engineers, and data scientists. Here you'll find more than a job. You'll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicentre of technology, sports, news, TV, movies and more. Our work is central to our mission to deliver a future-focused user experience across our best-in-class streaming platforms. Together, we're focused on getting customers to content they love, faster and easier. Part of the Product Design team, the Product Designer, Visual Merchandising will create best-in-class design experiences across our platforms to showcase streaming content and live events. Reporting to the Senior Manager of Product Design, Visual Merchandising, we're seeking a skilled Product Designer to elevate the visual impact and UX across our streaming platforms. The ideal candidate will have a keen eye for detail, a passion for consistency, and the ability to translate complex challenges into clear, systematic, and visually compelling solutions. What you'll do: Craft a cohesive visual language and design patterns that enhance the user experience, effectively present curated content and live events, and drive content discovery across TV, web, and mobile platforms. Elevate usability through strategic use of imagery, color, shapes, typography, and form, ensuring our experiences are premium, informative, and aligned with our brand identity. Conceptualize, design, and implement visually compelling and effective solutions that align with product requirements, brand guidelines, and strategic objectives. Develop comprehensive toolkits including design mockups, production of visual assets and components, plus comprehensive documentation to help communicate the use and implementation across platforms. Collaborate with Product, Editorial, Brand, and Research to make informed decisions and drive design directions that always put the user first. You'll build products our users love based on design insights, media trends, and robust user testing. Apply a data-driven approach to every decision you make, reducing friction and increasing engagement all while creating a consistent, scalable user experience. You'll contribute directly to success metrics around subscriber growth, retention, and engagement. Manage multiple projects and work efficiently in a deadline-driven environment, without sacrificing quality. You'll also independently lead small- to medium-sized projects from conception to launch, driving stakeholder reviews and expert execution. Consistently advocate for user needs throughout your process. Actively participate in design critiques, bringing fresh ideas to the broader team. What you'll bring: Design experience with relentlessly high standards and operational knowledge of UX and product design. You understand the value of staying current on visual and cultural trends. Minimum 3 years of experience in media, branding, advertising, or a relevant field as a UX/Product Designer, Visual Designer, or Brand Designer. Proficiency with leading design tools, including Figma, Adobe Creative Cloud, as well as other collaboration and prototyping tools. A strong portfolio demonstrating exceptional visual and UX design skills, rooted in user-centered principles. A passion for exploring new and innovative visual approaches. An uncompromised bar of quality for digital experiences and how they're represented across platforms. Experience working across a variety of design areas, including UX, branding, visual design, and product marketing. Experience working in a technical environment is a plus. A rich understanding of component-based design and design systems to contribute to a scalable, sustainable approach that enables speed to market, evolution, and optimization. Experience working with strategic design, creative direction, and visual design systems. An understanding of the best design practices across different media, platforms, and devices. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
As a Scala Developer you will: Build, deploy and operate outstanding digital services within an agile environment that meet well defined user needs Deliver application designs that meet web standards, ensuring that key elements are built in from the outset Collaborate with design specialists to translate designs into high quality websites, apps, HTML emails, and interactive experiences Contribute to the development and continual enhancement of products Partner with product managers, design specialists, business analysts and software developers to facilitate a consistent user experience Participate in the rapid development of user driven digital prototypes Work in cross functional teams to write and test production quality, sustainable code for world-class user interfaces for new and existing systems Ensure that new and updated digital services are thoroughly tested for accessibility and can be maintained and improved over the long term Provide mentorship and/or line management for more junior Front End developers where necessary Contribute to a culture of continual improvement in which key systems owned by your digital service team are regularly analysed, maintained and improved Contribute to a robust automated test suite to work in a continuous integration environment Become involved in the wider web development community (outside of Mercator), building relationships with other Front End developers and identifying best practices that we can adopt Share knowledge of tools and techniques with technical and non-technical team members in Mercator Knowledge/experience You will need: Scala/Play development skills Experience of agile development techniques, test driven development (TDD) and paired programming, etc. Experience building scalable, distributed web applications in Scala (Java with Scala experience gained in personal projects may be considered) Experience of working with Microservices Experience with REST and asynchronous event driven programming Demonstrable experience in using automated testing solutions Problem solving skills: you will be able to logically break down a problem into smaller manageable parts to reach a solution Proven ability to communicate technical concepts to a non-technical audience Any knowledge of MongoDB or working with large datasets would be useful but is not essential Knowledge of the use of version control systems, such as git Experience implementing RESTful APIs for integration with internal and external systems *Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Mar 29, 2024
Full time
As a Scala Developer you will: Build, deploy and operate outstanding digital services within an agile environment that meet well defined user needs Deliver application designs that meet web standards, ensuring that key elements are built in from the outset Collaborate with design specialists to translate designs into high quality websites, apps, HTML emails, and interactive experiences Contribute to the development and continual enhancement of products Partner with product managers, design specialists, business analysts and software developers to facilitate a consistent user experience Participate in the rapid development of user driven digital prototypes Work in cross functional teams to write and test production quality, sustainable code for world-class user interfaces for new and existing systems Ensure that new and updated digital services are thoroughly tested for accessibility and can be maintained and improved over the long term Provide mentorship and/or line management for more junior Front End developers where necessary Contribute to a culture of continual improvement in which key systems owned by your digital service team are regularly analysed, maintained and improved Contribute to a robust automated test suite to work in a continuous integration environment Become involved in the wider web development community (outside of Mercator), building relationships with other Front End developers and identifying best practices that we can adopt Share knowledge of tools and techniques with technical and non-technical team members in Mercator Knowledge/experience You will need: Scala/Play development skills Experience of agile development techniques, test driven development (TDD) and paired programming, etc. Experience building scalable, distributed web applications in Scala (Java with Scala experience gained in personal projects may be considered) Experience of working with Microservices Experience with REST and asynchronous event driven programming Demonstrable experience in using automated testing solutions Problem solving skills: you will be able to logically break down a problem into smaller manageable parts to reach a solution Proven ability to communicate technical concepts to a non-technical audience Any knowledge of MongoDB or working with large datasets would be useful but is not essential Knowledge of the use of version control systems, such as git Experience implementing RESTful APIs for integration with internal and external systems *Applicants must have the right to work in the UK and the ability to pass BPSS vetting