Role: Principal Paid Media Strategist. Salary: Up to £50,000. Hybrid working: 1 day a week in Birmingham. An enthusiastic and hands-on Pay Per Click Manager (PPC) with 3+ years' experience is sought in Birmingham at a leading ad tech business. This PPC Manager will be working alongside a team and managing a team of developers/ marketing professionals to manage this companies' biggest client. Your responsibilities will be: - Oversee and enhance Google and Bing accounts, aiming to optimise performance in terms of traffic, revenue, and ROAS, with a focus on the companies' major client. - Proactively track performance against OKRs, consistently optimising accounts to foster growth. - Contribute to refining their services through process enhancements and active engagement in the global PPC community. - Collaborate regularly with the Customer Success Team to pinpoint growth opportunities within our accounts. - Collaborate regularly with the development team. - Stay immersed in the PPC industry, staying current with the latest advancements, and actively experimenting with new tools and techniques. Why join this company? - 50K salary which is regularly reviewed in alignment with career progression. - Discretionary bonus structure. - Flexible working arrangements, including remote work, with one day per week at the Central Birmingham-based office (conveniently located 5 minutes from New Street station). - Emphasis on personal development, with access to a personal training budget, attendance at industry-leading conferences, and resources such as books and courses to support professional growth. - Work with global leading businesses and manage their largest account. - Distinct from an agency environment, enabling individuals to manage their own workload while working with internationally renowned retailers. Here is what skills are preferable: - 3+ years of experience in a PPC-specific role, with a preference for Google Shopping expertise. - Uphold the highest standards, foster team growth, and inspire team members. - Showcase a robust portfolio of PPC success stories, demonstrating performance improvements that meet and exceed KPIs. - Proven track record of successfully scaling large accounts through paid media strategy and hands-on optimisation. - Possess strong commercial awareness in the PPC domain. - Employ intelligent bid optimisation, utilizing both manual and automated methods to manage bids at scale and consistently achieve optimal results. Apply now by sending your CV to (url removed)
Mar 29, 2024
Full time
Role: Principal Paid Media Strategist. Salary: Up to £50,000. Hybrid working: 1 day a week in Birmingham. An enthusiastic and hands-on Pay Per Click Manager (PPC) with 3+ years' experience is sought in Birmingham at a leading ad tech business. This PPC Manager will be working alongside a team and managing a team of developers/ marketing professionals to manage this companies' biggest client. Your responsibilities will be: - Oversee and enhance Google and Bing accounts, aiming to optimise performance in terms of traffic, revenue, and ROAS, with a focus on the companies' major client. - Proactively track performance against OKRs, consistently optimising accounts to foster growth. - Contribute to refining their services through process enhancements and active engagement in the global PPC community. - Collaborate regularly with the Customer Success Team to pinpoint growth opportunities within our accounts. - Collaborate regularly with the development team. - Stay immersed in the PPC industry, staying current with the latest advancements, and actively experimenting with new tools and techniques. Why join this company? - 50K salary which is regularly reviewed in alignment with career progression. - Discretionary bonus structure. - Flexible working arrangements, including remote work, with one day per week at the Central Birmingham-based office (conveniently located 5 minutes from New Street station). - Emphasis on personal development, with access to a personal training budget, attendance at industry-leading conferences, and resources such as books and courses to support professional growth. - Work with global leading businesses and manage their largest account. - Distinct from an agency environment, enabling individuals to manage their own workload while working with internationally renowned retailers. Here is what skills are preferable: - 3+ years of experience in a PPC-specific role, with a preference for Google Shopping expertise. - Uphold the highest standards, foster team growth, and inspire team members. - Showcase a robust portfolio of PPC success stories, demonstrating performance improvements that meet and exceed KPIs. - Proven track record of successfully scaling large accounts through paid media strategy and hands-on optimisation. - Possess strong commercial awareness in the PPC domain. - Employ intelligent bid optimisation, utilizing both manual and automated methods to manage bids at scale and consistently achieve optimal results. Apply now by sending your CV to (url removed)
SEO Specialist Up to 35,000 + benefits package Southampton based, minimum 2 days per week in office On-Page and technical SEO with clients of varying sizes Leading digital marketing agency From 2021 tech award winners, 2022 & 2023 finalists to hitting 100 employees and raising thousands for local charities, this company has gone from success to success in recent years. They are a Full-service digital agency offering everything from design to development to IT Support. They've just launched a new sister brand and are expanding their digital marketing services focusing, as such they need a talented SEO Specialist to join the team. Key Skills/Experience: Highly experienced with SEO and SEO best practice Capable with both On-Page and technical SEO Comfortable designing and implementing SEO strategy Experience working in a digital marketing agency Able to hand multiple clients and accounts A bubbly outgoing and personable personality Beneficial skills/Experience: Experience working with global or international clients Able to adjust to small, medium, or large clients and SEO contracts Budget and resource management within clients SEO accounts to enable higher ROI A degree or qualification in marketing or digital marketing Experience using Google products: Analytics (GA4), Search Console, Tag Manager, Looker Studio, Business Profiles, Optimize, Ads To apply or hear more, please contact (url removed) or call (phone number removed) Please note candidates must be based within a commutable distance from Southampton and able to work without visa sponsorship. Those who are looking to relocate or who may require sponsorship now or in the future cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
SEO Specialist Up to 35,000 + benefits package Southampton based, minimum 2 days per week in office On-Page and technical SEO with clients of varying sizes Leading digital marketing agency From 2021 tech award winners, 2022 & 2023 finalists to hitting 100 employees and raising thousands for local charities, this company has gone from success to success in recent years. They are a Full-service digital agency offering everything from design to development to IT Support. They've just launched a new sister brand and are expanding their digital marketing services focusing, as such they need a talented SEO Specialist to join the team. Key Skills/Experience: Highly experienced with SEO and SEO best practice Capable with both On-Page and technical SEO Comfortable designing and implementing SEO strategy Experience working in a digital marketing agency Able to hand multiple clients and accounts A bubbly outgoing and personable personality Beneficial skills/Experience: Experience working with global or international clients Able to adjust to small, medium, or large clients and SEO contracts Budget and resource management within clients SEO accounts to enable higher ROI A degree or qualification in marketing or digital marketing Experience using Google products: Analytics (GA4), Search Console, Tag Manager, Looker Studio, Business Profiles, Optimize, Ads To apply or hear more, please contact (url removed) or call (phone number removed) Please note candidates must be based within a commutable distance from Southampton and able to work without visa sponsorship. Those who are looking to relocate or who may require sponsorship now or in the future cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Digital Marketing & Ecommerce Manager - (On-line Retail) Our client, a family run business of over 35 years and a proud Sheffield manufacturing company internationally recognised in over 40 countries, is setting standards that position them as one of the leading brands worldwide. Their reputation for combining the latest manufacturing techniques and traditional Sheffield heritage hand production skills to create highest quality wet shaving accessories is delivered by a dynamic, creative team working at the dedicated factory and office in the heart of Sheffield s historical manufacturing quarter. We are recruiting, offering the opportunity to join an experienced, supportive, and collaborative team of professionals that manage two long running online stores. They are one of the global leaders and innovators in their field, and highly ranked in their Ecommerce sector. Digital Marketing & Ecommerce Manager An exciting opportunity is available for an ecommerce manager at a luxury British shaving brand manufacturer, global distributor and successful direct to consumer retailer. We are looking for a talented, experienced, and ambitious marketing professional to join our client s team, working to grow the consumer sales on two of the largest dedicated Wet Shaving Accessories retail websites, using digital marketing and a clear strategic vision. Responsibility for developing a digital marketing strategy servicing B2C requirements as well as creating, improving, and maintaining content while collaborating with a passionate team and setting targets are the key roles of such a position. Candidates with a proven track record in ecommerce management and an in depth understanding of marketing are invited to apply. Duties To oversee and manage the ecommerce department of the business with a view to ensure significant and profitable online performance. To handle decision making for the website, social media accounts and online advertising platforms. To be responsible for researching and developing online marketing strategies using the latest market trends and data available. To implement and maintain digital marketing strategies with clear goals to help increase specific KPIs. To manage and oversee key aspects of content production, distribution to online channels and social media platforms. To track and measure SEO & Google Analytics metrics, website performances and other user engagement to facilitate reactive trading and strategic planning. To analyse and optimise the customer journey to drive sales and profitability. To communicate ROIs and KPIs with a range of internal stakeholders. Experience We would welcome applications from candidates with experience in Magento 2. The successful candidate must have had at least 5 years of experience in retail ecommerce management. Applicants must demonstrate evidenced understanding of digital marketing tools including Google Ads, Google Analytics and Meta business suite; and in delivering results that influence an overall strategy. The candidate must demonstrate proficiency in Microsoft Excel and Word. Benefits Guaranteed on-site car parking Enrolment into Westfield Health Casual dress Employee discount Company pension All applications will be considered. To apply for this exciting opportunity within our friendly team please send us your C.V. now .
Mar 28, 2024
Full time
Digital Marketing & Ecommerce Manager - (On-line Retail) Our client, a family run business of over 35 years and a proud Sheffield manufacturing company internationally recognised in over 40 countries, is setting standards that position them as one of the leading brands worldwide. Their reputation for combining the latest manufacturing techniques and traditional Sheffield heritage hand production skills to create highest quality wet shaving accessories is delivered by a dynamic, creative team working at the dedicated factory and office in the heart of Sheffield s historical manufacturing quarter. We are recruiting, offering the opportunity to join an experienced, supportive, and collaborative team of professionals that manage two long running online stores. They are one of the global leaders and innovators in their field, and highly ranked in their Ecommerce sector. Digital Marketing & Ecommerce Manager An exciting opportunity is available for an ecommerce manager at a luxury British shaving brand manufacturer, global distributor and successful direct to consumer retailer. We are looking for a talented, experienced, and ambitious marketing professional to join our client s team, working to grow the consumer sales on two of the largest dedicated Wet Shaving Accessories retail websites, using digital marketing and a clear strategic vision. Responsibility for developing a digital marketing strategy servicing B2C requirements as well as creating, improving, and maintaining content while collaborating with a passionate team and setting targets are the key roles of such a position. Candidates with a proven track record in ecommerce management and an in depth understanding of marketing are invited to apply. Duties To oversee and manage the ecommerce department of the business with a view to ensure significant and profitable online performance. To handle decision making for the website, social media accounts and online advertising platforms. To be responsible for researching and developing online marketing strategies using the latest market trends and data available. To implement and maintain digital marketing strategies with clear goals to help increase specific KPIs. To manage and oversee key aspects of content production, distribution to online channels and social media platforms. To track and measure SEO & Google Analytics metrics, website performances and other user engagement to facilitate reactive trading and strategic planning. To analyse and optimise the customer journey to drive sales and profitability. To communicate ROIs and KPIs with a range of internal stakeholders. Experience We would welcome applications from candidates with experience in Magento 2. The successful candidate must have had at least 5 years of experience in retail ecommerce management. Applicants must demonstrate evidenced understanding of digital marketing tools including Google Ads, Google Analytics and Meta business suite; and in delivering results that influence an overall strategy. The candidate must demonstrate proficiency in Microsoft Excel and Word. Benefits Guaranteed on-site car parking Enrolment into Westfield Health Casual dress Employee discount Company pension All applications will be considered. To apply for this exciting opportunity within our friendly team please send us your C.V. now .
Morgan McKinley (Milton Keynes)
Cambridge, Cambridgeshire
Morgan McKinley are seeking a skilled Accounts Payable Supervisor to join our vibrant team in cambridge,reporting to the Accounts Payable Manager. Job Opportunity: Accounts Payable Supervisor Are you ready to set sail in a leadership role? We are seeking a skilled Accounts Payable Supervisor to join our vibrant team in Cambridge reporting to the Accounts Payable Manager. About the Company: Morgan McKinley is working with a growing organisation who are internationally renowned, and who pride themselves on industry-beating metrics and a commitment to staff development. They offer a fun vibrant open plan office with a dynamic team with a commitment to staff development and a friendly, professional atmosphere. This is a great time to join the business in this newly created role, due to growth where your skills will contribute to the success of a thriving business. Job Purpose: As the Accounts Payable Supervisor, you will lead our Accounts Payable team, ensuring timely and accurate payments to suppliers, maintaining controls, and contributing to team development. This is a newly created role where you will be able to build the position and mould the role. Key Responsibilities: Manage workload of the Accounts Payable Team Conduct daily team meetings Prepare payment runs and oversee reconciliations Report and reconcile P&L for package departures Lead training initiatives and manage KPIs Resource planning to ensure adequate coverage Utilise strong Accounts Payable skills and attention to detail Excel proficiency for effective data management Demonstrate flexibility and ability to work under pressure Skills Required: You will ideally have team management experience including coaching, mentoring, supervising, or as a team leader. Excellent written, oral, and interpersonal skills Initiative, motivation, and willingness to learn Strong attention to detail and ability to meet deadlines Proficient in MS Excel Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Mar 28, 2024
Full time
Morgan McKinley are seeking a skilled Accounts Payable Supervisor to join our vibrant team in cambridge,reporting to the Accounts Payable Manager. Job Opportunity: Accounts Payable Supervisor Are you ready to set sail in a leadership role? We are seeking a skilled Accounts Payable Supervisor to join our vibrant team in Cambridge reporting to the Accounts Payable Manager. About the Company: Morgan McKinley is working with a growing organisation who are internationally renowned, and who pride themselves on industry-beating metrics and a commitment to staff development. They offer a fun vibrant open plan office with a dynamic team with a commitment to staff development and a friendly, professional atmosphere. This is a great time to join the business in this newly created role, due to growth where your skills will contribute to the success of a thriving business. Job Purpose: As the Accounts Payable Supervisor, you will lead our Accounts Payable team, ensuring timely and accurate payments to suppliers, maintaining controls, and contributing to team development. This is a newly created role where you will be able to build the position and mould the role. Key Responsibilities: Manage workload of the Accounts Payable Team Conduct daily team meetings Prepare payment runs and oversee reconciliations Report and reconcile P&L for package departures Lead training initiatives and manage KPIs Resource planning to ensure adequate coverage Utilise strong Accounts Payable skills and attention to detail Excel proficiency for effective data management Demonstrate flexibility and ability to work under pressure Skills Required: You will ideally have team management experience including coaching, mentoring, supervising, or as a team leader. Excellent written, oral, and interpersonal skills Initiative, motivation, and willingness to learn Strong attention to detail and ability to meet deadlines Proficient in MS Excel Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
This opportunity will suit an individual with experience of providing excellent client service, who is looking to take the next step in their career. You will be provided with training and development opportunities in all aspects of the Service Delivery Coordinator (SDC) role and will be supported by members of the Service Delivery team, within the wider Operations department. You will have an opportunity to gain exposure to the IT Services industry, working with leading international brands across multiple industry sectors. As Service Delivery Coordinator (SDC) you will be responsible for supporting the smooth and efficient delivery of services to clients. You will act as a liaison between clients, internal teams, and external vendors, working to meet deadlines and budgets, gaining experience in role with a view to later promotion to Service Delivery Manager (SDM). The SDC is responsible for supporting the Service Delivery team to ensure retention of existing business and explore and secure areas for business growth by working with the sales and bid support teams to create opportunities and providing data for bid documents. Key Responsibilities: To support the Service Delivery team as a point of contact on selected accounts. To help drive and develop excellent customer relationships within those accounts. To foster strong working relationships with engineers and partners on site. To assist with client service reviews. To ensure the appropriate documentation e.g. Contract, Service Element Descriptions, Change Control Notes are created and maintained for assigned accounts. To help with the management of service partners both in the UK and internationally. To support the management of third-party relationships. Any other activities that enhance the service or financial performance of assigned accounts. To comply with internal company process and procedures and provide support in relevant audits and QA processes. Essential Skills & Qualifications Experience in a customer facing role, providing high levels of service excellence An interest in the IT industry Educated to degree level, in any discipline Excellent MS Office 365 skills Word, Excel, PowerPoint, Outlook Team player with excellent communication skills, verbal and written Proactivity, initiative and eager to progress Organised, able to manage time effectively and prioritise tasks. Flexible and adaptable to meet changing business demands and working environments. We offer: Competitive salary An excellent benefits package, including: Hybrid working (3 days in the office after training is completed) 25 days annual leave Contributory pension at 4% Healthcare cash plan, including access to video GP appointments Health and wellbeing programme Employee retailer discounts Life assurance Regular career development check-ins and support Modern office environment with regular employee-first events and perks We are an equal opportunities employer and encourage diversity and seek to attract individuals with unique backgrounds and perspectives. It is important to us that we build a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity.
Mar 28, 2024
Full time
This opportunity will suit an individual with experience of providing excellent client service, who is looking to take the next step in their career. You will be provided with training and development opportunities in all aspects of the Service Delivery Coordinator (SDC) role and will be supported by members of the Service Delivery team, within the wider Operations department. You will have an opportunity to gain exposure to the IT Services industry, working with leading international brands across multiple industry sectors. As Service Delivery Coordinator (SDC) you will be responsible for supporting the smooth and efficient delivery of services to clients. You will act as a liaison between clients, internal teams, and external vendors, working to meet deadlines and budgets, gaining experience in role with a view to later promotion to Service Delivery Manager (SDM). The SDC is responsible for supporting the Service Delivery team to ensure retention of existing business and explore and secure areas for business growth by working with the sales and bid support teams to create opportunities and providing data for bid documents. Key Responsibilities: To support the Service Delivery team as a point of contact on selected accounts. To help drive and develop excellent customer relationships within those accounts. To foster strong working relationships with engineers and partners on site. To assist with client service reviews. To ensure the appropriate documentation e.g. Contract, Service Element Descriptions, Change Control Notes are created and maintained for assigned accounts. To help with the management of service partners both in the UK and internationally. To support the management of third-party relationships. Any other activities that enhance the service or financial performance of assigned accounts. To comply with internal company process and procedures and provide support in relevant audits and QA processes. Essential Skills & Qualifications Experience in a customer facing role, providing high levels of service excellence An interest in the IT industry Educated to degree level, in any discipline Excellent MS Office 365 skills Word, Excel, PowerPoint, Outlook Team player with excellent communication skills, verbal and written Proactivity, initiative and eager to progress Organised, able to manage time effectively and prioritise tasks. Flexible and adaptable to meet changing business demands and working environments. We offer: Competitive salary An excellent benefits package, including: Hybrid working (3 days in the office after training is completed) 25 days annual leave Contributory pension at 4% Healthcare cash plan, including access to video GP appointments Health and wellbeing programme Employee retailer discounts Life assurance Regular career development check-ins and support Modern office environment with regular employee-first events and perks We are an equal opportunities employer and encourage diversity and seek to attract individuals with unique backgrounds and perspectives. It is important to us that we build a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity.
Archers Technology has been exclusively retained by an international Technology services company to find a new business Salesperson. This is a role for a hunter, not an account manager. The firm offers top-tier vendor services and products (these include AWS, Microsoft, Google, Apple, Cisco, Dell, NEC) for Cloud, Digital, Infrastructure and IT solutions to an international client base This role has a focus on Scotland and the north of England. Why This Job? The firm s culture is a relaxed and informal one, with a client-centric, do-it-now approach. You will have the opportunity to work with the business Founder and experienced Directors. As a new business Salesperson, you ll be given a free hand where you take your service in terms of client profile, size and sector or industry. You ll be fully supported by a highly experienced and successful team who want you to succeed. Your portfolio of vendor products and services are best-in-class, with great margins due to our client s strong vendor relationships Set your own cold calling KPIs and sales scorecard Inbound leads to action from marketing campaigns Expos and exhibitions as networking opportunities The pre-sales and technical team are one of the best in Scotland and the north of the UK They ll ensure your deals land and are delivered Minimal KPIs, realistic targets, commission paid on the entire lifecycle of your contracts Commission paid on renewals Generous expense account for lunches and drinks with prospects and clients Show some early success and you could be given house accounts to manage and grow Hybrid working - central Glasgow office About You You are an experienced new business sales professional (B2B only), ideally from an IT, Technology, SaaS firm, or Managed Services background. To succeed, you will have The ability and willingness to generate your own leads and activities (including cold calling) Experience of actioning inbound, warm leads to result in a sale An understanding of Cloud platforms, IT services, project delivery Experience of working with vendors e.g., AWS, Microsoft, Google, Apple, Cisco, Dell, etc. You can set and deliver your own KPIs Able to travel to meet prospective and existing clients in Scotland and north of England Please include details of your sales achievements on your CV. Candidates who include information about what they sell, their performance against quota/target and their client wins will receive preference.
Mar 28, 2024
Full time
Archers Technology has been exclusively retained by an international Technology services company to find a new business Salesperson. This is a role for a hunter, not an account manager. The firm offers top-tier vendor services and products (these include AWS, Microsoft, Google, Apple, Cisco, Dell, NEC) for Cloud, Digital, Infrastructure and IT solutions to an international client base This role has a focus on Scotland and the north of England. Why This Job? The firm s culture is a relaxed and informal one, with a client-centric, do-it-now approach. You will have the opportunity to work with the business Founder and experienced Directors. As a new business Salesperson, you ll be given a free hand where you take your service in terms of client profile, size and sector or industry. You ll be fully supported by a highly experienced and successful team who want you to succeed. Your portfolio of vendor products and services are best-in-class, with great margins due to our client s strong vendor relationships Set your own cold calling KPIs and sales scorecard Inbound leads to action from marketing campaigns Expos and exhibitions as networking opportunities The pre-sales and technical team are one of the best in Scotland and the north of the UK They ll ensure your deals land and are delivered Minimal KPIs, realistic targets, commission paid on the entire lifecycle of your contracts Commission paid on renewals Generous expense account for lunches and drinks with prospects and clients Show some early success and you could be given house accounts to manage and grow Hybrid working - central Glasgow office About You You are an experienced new business sales professional (B2B only), ideally from an IT, Technology, SaaS firm, or Managed Services background. To succeed, you will have The ability and willingness to generate your own leads and activities (including cold calling) Experience of actioning inbound, warm leads to result in a sale An understanding of Cloud platforms, IT services, project delivery Experience of working with vendors e.g., AWS, Microsoft, Google, Apple, Cisco, Dell, etc. You can set and deliver your own KPIs Able to travel to meet prospective and existing clients in Scotland and north of England Please include details of your sales achievements on your CV. Candidates who include information about what they sell, their performance against quota/target and their client wins will receive preference.
Exterior lighting experience required Prescient Recruitment Group is proud to be working alongside an international lighting company specialising in exterior lighting. They are looking for an experienced, enthusiastic Business Development Managers to join their team on a permanent basis to help develop the UK side of the business. This role is to cover the Midlands Offering; £50-55k Basic + commission of 1.5% on all sales paid quarterly + 45p mileage allowance + business travel to Italy Summary: The primary focus of this position is the development and management of the companies lighting revenue stream within a designated region. The position will also hold key relationships and function as the primary contact for the customer and agent relationship with their territory. This successful candidates will be responsible for driving revenue through business planning and customer/end user development and will also require close collaboration with sales management, marketing, product development, market development and customer service, whilst maintaining a relationship with engineering and applications personnel. Responsibilities: Responsible for selling the company's street lighting, outdoor and industrial products by developing new accounts. The position will also hold key relationships and function as the primary contact for customers in the designated region. Must be self-motivated and able to independently manage various activities with minimal supervision Establish strong business relationships with specifiers / distributors and key End User customers Effectively communicate/present the Lighting Value Proposition and leverage it to create a competitive advantage Manage relationships with clients, and trade partners This will include continually evaluating effectiveness and performance relative to market potential Provide competitive market information to management to help drive the direction of product marketing and development Propose new product opportunities to business development teams based on customer needs, timing, and compliance with its core competencies, competitive intensity and general segment attractiveness Support local and National trade shows as needed Understand the level of customer satisfaction with technical support and drive continuous improvement in customer satisfaction while meeting business needs Work with other managers and marketing personnel across the Lighting business unit to continuously upgrade the customer solutions process Maintain a new business pipeline and relentlessly pursue opportunities to broaden target markets Performance Metrics: Meets or exceeds sales quotas consistently Maintains detailed customer records on an on-going basis and provides additional written details on important customer developments or feedback by request. This includes providing weekly updates on sales-to-quota and market activities and the use of the CRM program. Participates professionally and freely with Lighting senior management on the business development and planning process. Available to participate in key planning discussions Sound technical aptitude Meet and exceed revenue target of £1.2m per annum The ideal candidate will have: Excellent presentation and written communications skills Demonstrated active listening skills Strong negotiating skills Strong problem solving and conflict management skills Ability to gain trust and respect from customers managerial and sales teams Self-motivator with strong drive to achieve business objectives Degree level qualified or equivalent business experience. 5+ years general experience (sales and/or key accounts) in the lighting fixtures industry, with a minimum of 3 years experience working with End users, Specifiers, Contractors, and Distributors Computer skills Outlook, Excel, PowerPoint, and Internet Research Excellent command of English language (verbal and written) Full UK driving licence and own vehicle If you meet the criteria above, send us your CV. We receive many applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data according to the guidelines of GDPR
Mar 28, 2024
Full time
Exterior lighting experience required Prescient Recruitment Group is proud to be working alongside an international lighting company specialising in exterior lighting. They are looking for an experienced, enthusiastic Business Development Managers to join their team on a permanent basis to help develop the UK side of the business. This role is to cover the Midlands Offering; £50-55k Basic + commission of 1.5% on all sales paid quarterly + 45p mileage allowance + business travel to Italy Summary: The primary focus of this position is the development and management of the companies lighting revenue stream within a designated region. The position will also hold key relationships and function as the primary contact for the customer and agent relationship with their territory. This successful candidates will be responsible for driving revenue through business planning and customer/end user development and will also require close collaboration with sales management, marketing, product development, market development and customer service, whilst maintaining a relationship with engineering and applications personnel. Responsibilities: Responsible for selling the company's street lighting, outdoor and industrial products by developing new accounts. The position will also hold key relationships and function as the primary contact for customers in the designated region. Must be self-motivated and able to independently manage various activities with minimal supervision Establish strong business relationships with specifiers / distributors and key End User customers Effectively communicate/present the Lighting Value Proposition and leverage it to create a competitive advantage Manage relationships with clients, and trade partners This will include continually evaluating effectiveness and performance relative to market potential Provide competitive market information to management to help drive the direction of product marketing and development Propose new product opportunities to business development teams based on customer needs, timing, and compliance with its core competencies, competitive intensity and general segment attractiveness Support local and National trade shows as needed Understand the level of customer satisfaction with technical support and drive continuous improvement in customer satisfaction while meeting business needs Work with other managers and marketing personnel across the Lighting business unit to continuously upgrade the customer solutions process Maintain a new business pipeline and relentlessly pursue opportunities to broaden target markets Performance Metrics: Meets or exceeds sales quotas consistently Maintains detailed customer records on an on-going basis and provides additional written details on important customer developments or feedback by request. This includes providing weekly updates on sales-to-quota and market activities and the use of the CRM program. Participates professionally and freely with Lighting senior management on the business development and planning process. Available to participate in key planning discussions Sound technical aptitude Meet and exceed revenue target of £1.2m per annum The ideal candidate will have: Excellent presentation and written communications skills Demonstrated active listening skills Strong negotiating skills Strong problem solving and conflict management skills Ability to gain trust and respect from customers managerial and sales teams Self-motivator with strong drive to achieve business objectives Degree level qualified or equivalent business experience. 5+ years general experience (sales and/or key accounts) in the lighting fixtures industry, with a minimum of 3 years experience working with End users, Specifiers, Contractors, and Distributors Computer skills Outlook, Excel, PowerPoint, and Internet Research Excellent command of English language (verbal and written) Full UK driving licence and own vehicle If you meet the criteria above, send us your CV. We receive many applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data according to the guidelines of GDPR
A rare and fascinating opportunity awaits a professional with a strong grasp of trust and company experience, offering an appealing in-house role within a dynamic Family Office in London. The successful candidate will play a pivotal role in overseeing the finances and administration of a diverse portfolio of trusts and companies managed by qualified directors on behalf of ultimate beneficiaries. About the Family Office: Team members work both from the London office and remotely, handling a range of assets including Private Equity, Hedge Funds, Equities, and Real Estate. International investments are prevalent, with a focus on the US and Europe. Rigorous documentation accompanies frequent acquisitions, disposals, and all trust/corporate decisions. The Role: The role holder will undertake a variety of administrative tasks (including but not limited to the tasks set forth below) for a portfolio of trusts and/or companies and reporting to the Company Secretary and Head of Administration. Trust Administration: Prepare resolutions for, and implement decisions of the Trustees and Protector regarding distributions, advancements, bill payments, loans, etc. Ensure compliance with the trust deed for Protector consent, (requirement for written deed, etc.) for every use of trust funds Prepare deeds of appointment when required Prepare documents for and organize bi-annual meetings of the Trustees/Corporate directors Obtain the requisite approval for all payments / funding requests Prepare reports for the board of Directors of the Trustees Input into relevant software program all historical data and documents for trusts Maintain system of document storage and retrieval Corporate Administration: Assisting with the Group's regulatory filings, liaising with relevant foreign service providers and ensuring that all filings are made prior to the filing deadlines Prepare documents for and organise bi-annual meetings to elect directors and deal with other relevant business Organise and hold ad-hoc meetings of the directors Document all financial and other principal decisions of the directors Responding to various KYC requests Document by resolutions all movements of trust funds from underlying companies to the trusts Prepare resolutions and documentation necessary to establish bank accounts, to contract with investment managers, etc. Maintain minute books and other corporate records of the company Correspond with the foreign registered offices of companies Input into relevant software program all historical data and documents for each company Maintain system of document storage and retrieval (including book of documents) Qualifications: STEP/Chartered Secretary qualification or equivalent and/or related experience. Compensation will be commensurate with the successful candidate's experience. This position offers a unique opportunity to contribute to the growth and success of the Single Family Office.
Mar 28, 2024
Full time
A rare and fascinating opportunity awaits a professional with a strong grasp of trust and company experience, offering an appealing in-house role within a dynamic Family Office in London. The successful candidate will play a pivotal role in overseeing the finances and administration of a diverse portfolio of trusts and companies managed by qualified directors on behalf of ultimate beneficiaries. About the Family Office: Team members work both from the London office and remotely, handling a range of assets including Private Equity, Hedge Funds, Equities, and Real Estate. International investments are prevalent, with a focus on the US and Europe. Rigorous documentation accompanies frequent acquisitions, disposals, and all trust/corporate decisions. The Role: The role holder will undertake a variety of administrative tasks (including but not limited to the tasks set forth below) for a portfolio of trusts and/or companies and reporting to the Company Secretary and Head of Administration. Trust Administration: Prepare resolutions for, and implement decisions of the Trustees and Protector regarding distributions, advancements, bill payments, loans, etc. Ensure compliance with the trust deed for Protector consent, (requirement for written deed, etc.) for every use of trust funds Prepare deeds of appointment when required Prepare documents for and organize bi-annual meetings of the Trustees/Corporate directors Obtain the requisite approval for all payments / funding requests Prepare reports for the board of Directors of the Trustees Input into relevant software program all historical data and documents for trusts Maintain system of document storage and retrieval Corporate Administration: Assisting with the Group's regulatory filings, liaising with relevant foreign service providers and ensuring that all filings are made prior to the filing deadlines Prepare documents for and organise bi-annual meetings to elect directors and deal with other relevant business Organise and hold ad-hoc meetings of the directors Document all financial and other principal decisions of the directors Responding to various KYC requests Document by resolutions all movements of trust funds from underlying companies to the trusts Prepare resolutions and documentation necessary to establish bank accounts, to contract with investment managers, etc. Maintain minute books and other corporate records of the company Correspond with the foreign registered offices of companies Input into relevant software program all historical data and documents for each company Maintain system of document storage and retrieval (including book of documents) Qualifications: STEP/Chartered Secretary qualification or equivalent and/or related experience. Compensation will be commensurate with the successful candidate's experience. This position offers a unique opportunity to contribute to the growth and success of the Single Family Office.
Employer description: Groupe Atlantic is an international group, founded in 1968 by two engineers, Paul Radat and Pierre Lamoure. We are experts in providing thermal comfort equipment which is a universal need. Overview: We are pleased to announce that, in conjunction with QA Training, we are looking to recruit a Digital Services Apprentice to assist with the duties of the Groupe Atlantic UK Division Service Desk. The position represents an excellent opportunity to join a dynamic Digital Services team as frontline support, with exposure to a number of varied tasks in order to develop their IT skills across an 18-month Level 3 Information Communications Technician Apprenticeship. The successful candidate will be exposed to many modern Digital technologies and platforms that are in use across our division and will be working alongside a wide range of highly skilled colleagues in a fast-paced busy team. This is a great environment to learn and develop both professionally and personally. Key Accountabilities include: Answering incoming calls to address IT inquiries or support requests Logging and documenting IT issues or service requests submitted by users Communicating with users to gather necessary information and provide updates on request statuses Managing user accounts within IT systems, including setup, modification, and termination Assisting in IT procurement processes under the direction of the Service Desk Manager Configuring desktop and laptop PCs using imaging software for standardized deployment Setting up and configuring Android and Apple mobile devices using Mobile Device Management software Providing troubleshooting support for PC and software-related issues to end-users What we are looking for: Essential requirements include: Computer literate with knowledge of Microsoft Packages Professional and customer service-focused attitude Confident, polite, and friendly demeanor Ability to follow instructions and solve problems effectively Smart appearance and punctuality Strong communication skills, both written and verbal Positive attitude with a willingness to learn and work well in a team Being a driver would be beneficial but is not essential to apply for the position. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Annual pay review Employee discounts 25 days, plus 8 bank holidays Competitive work Pension Scheme Career progression opportunities once the apprenticeship is completed Equal Opportunities: Applicants should display behaviors in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.Ideal Boilers is an Equal Opportunities and Age Positive Employer. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 27, 2024
Full time
Employer description: Groupe Atlantic is an international group, founded in 1968 by two engineers, Paul Radat and Pierre Lamoure. We are experts in providing thermal comfort equipment which is a universal need. Overview: We are pleased to announce that, in conjunction with QA Training, we are looking to recruit a Digital Services Apprentice to assist with the duties of the Groupe Atlantic UK Division Service Desk. The position represents an excellent opportunity to join a dynamic Digital Services team as frontline support, with exposure to a number of varied tasks in order to develop their IT skills across an 18-month Level 3 Information Communications Technician Apprenticeship. The successful candidate will be exposed to many modern Digital technologies and platforms that are in use across our division and will be working alongside a wide range of highly skilled colleagues in a fast-paced busy team. This is a great environment to learn and develop both professionally and personally. Key Accountabilities include: Answering incoming calls to address IT inquiries or support requests Logging and documenting IT issues or service requests submitted by users Communicating with users to gather necessary information and provide updates on request statuses Managing user accounts within IT systems, including setup, modification, and termination Assisting in IT procurement processes under the direction of the Service Desk Manager Configuring desktop and laptop PCs using imaging software for standardized deployment Setting up and configuring Android and Apple mobile devices using Mobile Device Management software Providing troubleshooting support for PC and software-related issues to end-users What we are looking for: Essential requirements include: Computer literate with knowledge of Microsoft Packages Professional and customer service-focused attitude Confident, polite, and friendly demeanor Ability to follow instructions and solve problems effectively Smart appearance and punctuality Strong communication skills, both written and verbal Positive attitude with a willingness to learn and work well in a team Being a driver would be beneficial but is not essential to apply for the position. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Annual pay review Employee discounts 25 days, plus 8 bank holidays Competitive work Pension Scheme Career progression opportunities once the apprenticeship is completed Equal Opportunities: Applicants should display behaviors in keeping with our Values of Integrity, Excellence, Learning, Collective Efficiency, Innovation, Business Development and Enjoyment.Ideal Boilers is an Equal Opportunities and Age Positive Employer. Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Mar 27, 2024
Full time
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Page Personnel Secretarial & Business Support
Manchester, Lancashire
As a Customer Service Coordinator you will be part of the main business function providing excellent customer support, and ensuring all clients' requirements are met promptly and professionally. You will be the main point of contact for any product insight queries, alongside client onboarding & induction duties. The role is B2B and involves a high influx of inbound customer service prospect development. Client Details This company is a prominent player in the industrial/manufacturing industry, employing over 200 people onsite in the NW. Known for its commitment to innovation and quality, the client we are representing is a leading provider in the industrial manufacturing sector with an international influence. They have a considerable workforce and are known for their innovative and quality products. They value their employees and have a strong commitment to their development and growth. Description Key responsibilities consist of: Respond promptly to customer inquiries, maintaining a high level of professionalism at all times. Manage and resolve customer complaints efficiently. Coordinate with internal departments to ensure customer orders are fulfilled accurately and on time. Meet personal/team sales targets and call handling quotas. Manage customer accounts, keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Work with the customer service team to ensure excellent service standards. Provide product information and support to customers as needed. Regularly update customer records and databases. Participate in team meetings and training as required. Contribute to the development and implementation of customer service policies. Perform other duties as assigned by the Customer Service Manager. Profile A successful Customer Service Coordinator should have: Proven experience in a customer service role within the industrial/manufacturing industry. Excellent communication and interpersonal skills. Familiarity with CRM systems and practices. Ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to work well in a team environment. SAP knowledge Strong problem-solving abilities and a customer-focused approach. Proficiency in using customer service software and databases. A high level of attention to detail and organisational skills. A qualification in Business Administration or a related field. Job Offer A competitive salary ranging from £23,500 to £24,000 per annum. Opportunities for career advancement within the industrial/manufacturing industry. An inclusive and supportive company culture that values every team member. Pension scheme. Private healthcare insurance. Permanent full-time.
Mar 26, 2024
Full time
As a Customer Service Coordinator you will be part of the main business function providing excellent customer support, and ensuring all clients' requirements are met promptly and professionally. You will be the main point of contact for any product insight queries, alongside client onboarding & induction duties. The role is B2B and involves a high influx of inbound customer service prospect development. Client Details This company is a prominent player in the industrial/manufacturing industry, employing over 200 people onsite in the NW. Known for its commitment to innovation and quality, the client we are representing is a leading provider in the industrial manufacturing sector with an international influence. They have a considerable workforce and are known for their innovative and quality products. They value their employees and have a strong commitment to their development and growth. Description Key responsibilities consist of: Respond promptly to customer inquiries, maintaining a high level of professionalism at all times. Manage and resolve customer complaints efficiently. Coordinate with internal departments to ensure customer orders are fulfilled accurately and on time. Meet personal/team sales targets and call handling quotas. Manage customer accounts, keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Work with the customer service team to ensure excellent service standards. Provide product information and support to customers as needed. Regularly update customer records and databases. Participate in team meetings and training as required. Contribute to the development and implementation of customer service policies. Perform other duties as assigned by the Customer Service Manager. Profile A successful Customer Service Coordinator should have: Proven experience in a customer service role within the industrial/manufacturing industry. Excellent communication and interpersonal skills. Familiarity with CRM systems and practices. Ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to work well in a team environment. SAP knowledge Strong problem-solving abilities and a customer-focused approach. Proficiency in using customer service software and databases. A high level of attention to detail and organisational skills. A qualification in Business Administration or a related field. Job Offer A competitive salary ranging from £23,500 to £24,000 per annum. Opportunities for career advancement within the industrial/manufacturing industry. An inclusive and supportive company culture that values every team member. Pension scheme. Private healthcare insurance. Permanent full-time.
Who are we? OpenPaydis a leading global payments and banking-as-a-service platform for the digital economy. ThroughitsAPI-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd'splatform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPaydis committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. Our Mission Our mission is to 'To open up banking and payments for business globally, through a modular platform'. We believe that all businesses regardless of their scale or industry should be able to leverage the best payment and banking services. We believe in providing our services through a simple, flexible, and scalable platform. How will you add value to the OpenPayd journey? Managing your product's mid to long term feature roadmap that is based on outcomes and aligned with the wider business roadmap Managing and prioritizing your product backlog daily and as part of your team's agile/lean development processes Meeting frequently with sales, ops, marketing, finance, compliance, legal and other stakeholders to develop a deep understanding of their business processes and needs Capturing product requirements from customers and stakeholders and writing accurate user stories Preparing low fidelity wireframes and flow diagrams to bring your user stories to life Working with product designers (where applicable) to turn your wireframes into tangible design assets based on user research Working in partnership with engineering, brainstorming ideas together and ensuring developers understand WHAT needs to be built and what value does it have at all times Assessing new product ideas and leading product/feature discovery workshops using the desirability, viability and feasibility framework Researching the competion and capturing market insights pertaining to your assigned product area on a regular basis Identifying market opportunities and contributing to the wider product vision and business strategy Updating regularly the wider organisation on the progress of new product releases Providing customer-facing narrative and positioning of features for your product area and contributing to Product Marketing collateral for new product releases Gathering post-launch/post-release customer feedback and capturing learnings to adapt the product Championing user experience (UX) throughout the organisation Setting KPIs for features being delivered. Monitoring assumptions and validating hypotheses The ideal candidate will have the following: You have 6+ years' experience in a software product management role You have successfully developed from scratch and launched at least one product in the banking, payments or fintech space Strong understanding of APIs; experience in API usage is mandatory. Strong understanding of major payment rails including FPS, CHAPS, SWIFT and SEPA You're that individual that the dev team refers to as the 'business person' but the business team refers to as the 'tech person'. You're the bridge between those two worlds and you're perfectly comfortable with being treated as such. You're naturally curious about solving customer problems and can quickly follow through on your ideas You're focussed on outcomes rather than outputs and can judge a product or feature's business viability and customer desireability in a matter of minutes You have a very good sense of UX which manifests itself in your tendency to draw a wireframe or a diagram first, and only then talk/write about it You embrace change and you have first hand experience of leading cross functional teams using agile methodologies (e.g. Scrum, Lean, XP) You're exceptionally good at synthesizing and conceptualizing information, be it verbally or in writing. The user stories that you've written are a perfect example of this. You have written a product requirements spec for a software product at least once in your career, and consider it to be a big deal - a natural extension of your product vision You're a self-starter, capable of working autonomously with minimal supervision but you're also a team player at heart You thrive in dynamic, fast paced and highly ambiguous work environments where the answer to a question may not be immediately available and requires a great deal of persistence and perseverance to obtain We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies:OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
Mar 25, 2024
Full time
Who are we? OpenPaydis a leading global payments and banking-as-a-service platform for the digital economy. ThroughitsAPI-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd'splatform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPaydis committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. Our Mission Our mission is to 'To open up banking and payments for business globally, through a modular platform'. We believe that all businesses regardless of their scale or industry should be able to leverage the best payment and banking services. We believe in providing our services through a simple, flexible, and scalable platform. How will you add value to the OpenPayd journey? Managing your product's mid to long term feature roadmap that is based on outcomes and aligned with the wider business roadmap Managing and prioritizing your product backlog daily and as part of your team's agile/lean development processes Meeting frequently with sales, ops, marketing, finance, compliance, legal and other stakeholders to develop a deep understanding of their business processes and needs Capturing product requirements from customers and stakeholders and writing accurate user stories Preparing low fidelity wireframes and flow diagrams to bring your user stories to life Working with product designers (where applicable) to turn your wireframes into tangible design assets based on user research Working in partnership with engineering, brainstorming ideas together and ensuring developers understand WHAT needs to be built and what value does it have at all times Assessing new product ideas and leading product/feature discovery workshops using the desirability, viability and feasibility framework Researching the competion and capturing market insights pertaining to your assigned product area on a regular basis Identifying market opportunities and contributing to the wider product vision and business strategy Updating regularly the wider organisation on the progress of new product releases Providing customer-facing narrative and positioning of features for your product area and contributing to Product Marketing collateral for new product releases Gathering post-launch/post-release customer feedback and capturing learnings to adapt the product Championing user experience (UX) throughout the organisation Setting KPIs for features being delivered. Monitoring assumptions and validating hypotheses The ideal candidate will have the following: You have 6+ years' experience in a software product management role You have successfully developed from scratch and launched at least one product in the banking, payments or fintech space Strong understanding of APIs; experience in API usage is mandatory. Strong understanding of major payment rails including FPS, CHAPS, SWIFT and SEPA You're that individual that the dev team refers to as the 'business person' but the business team refers to as the 'tech person'. You're the bridge between those two worlds and you're perfectly comfortable with being treated as such. You're naturally curious about solving customer problems and can quickly follow through on your ideas You're focussed on outcomes rather than outputs and can judge a product or feature's business viability and customer desireability in a matter of minutes You have a very good sense of UX which manifests itself in your tendency to draw a wireframe or a diagram first, and only then talk/write about it You embrace change and you have first hand experience of leading cross functional teams using agile methodologies (e.g. Scrum, Lean, XP) You're exceptionally good at synthesizing and conceptualizing information, be it verbally or in writing. The user stories that you've written are a perfect example of this. You have written a product requirements spec for a software product at least once in your career, and consider it to be a big deal - a natural extension of your product vision You're a self-starter, capable of working autonomously with minimal supervision but you're also a team player at heart You thrive in dynamic, fast paced and highly ambiguous work environments where the answer to a question may not be immediately available and requires a great deal of persistence and perseverance to obtain We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies:OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
Work from anywhere on the planet! Our HQ is in London but have teams working remotely all over the world. We're looking for a Head of Analytics and Growth expert in affiliate marketing, and a highly commercial individual to play a key role in driving the optimisation of our sites. You will be working closely with our CPO and performance teams (SEO, Product & UX) on strategies that will drive an increased conversion rate across Finixio's sites. You will oversee a team of analysts and be responsible for providing insights to the business to drive growth and profitability. If you are a strategic thinker with a passion for analytics and growth, and you thrive in a dynamic and fast-paced environment, we want to hear from you. Apply today to join our team at Finixio. Responsibilities: Manage and execute a wide range of Growth activities on our products, including CRO, UX Research, etc Work with different departments to identify growth opportunities throughout the entire company Provide in-depth and accurate reporting and analysis Consult on Product Analysis Project Aid our tracking specialist managing our GTM and GA accounts Aid our CRO specialist with optimisation activities Contribute toward the business goals of our stakeholders, their customers and translate that knowledge into an effective ad tracking, tagging and trafficking strategy Collaborate with Commercial, Product and Development teams to align goals with measurement tagging strategy (GTM and GA), ensuring digital tracking is in a place to measure quantifiable metrics and attribution models. (e.g. KPIs, ROI, ROAS, CPA, engagement, brand lift, MMX, etc.) Collaborate with data partners and technology team to define requirements and make recommendations that ensure seamless workflow and consistency in reporting processes Requirements: Proven relevant experience within the following (Affiliate/Operator) niches: Crypto, Finance, iGaming Confident in collecting and interpreting data as well as developing data/analysis products Effective communication of ideas and tasks to team members Great knowledge of Growth processes and methodologies Advanced knowledge of A/B testing platforms and statistical frameworks Experience and/or openness to web product tracking Experience in affiliate marketing is an added bonus A self-starter who can take responsibility for implementing top class Growth execution and measurement Proficiency with Google Suite of tools Experience with Hotjar, Optimisely and KNIME Analytics Platform is an added bonus Add: Cultivate the data culture and data-driven decision-making across the organization Lead and mentor a team of 5 growth analysts to foster a high-performance culture Overseeing the establishment and maintenance of data governance frameworks to ensure data accuracy, consistency, and security Requirements Proven relevant experience within the following (Affiliate/Operator) niches: Crypto, Finance, iGaming Confident in collecting and interpreting data as well as developing data/analysis products Effective communication of ideas and tasks to team members Great knowledge of Growth processes and methodologies Advanced knowledge of A/B testing platforms and statistical frameworks Experience and/or openness to web product tracking Experience in affiliate marketing is an added bonus A self-starter who can take responsibility for implementing top class Growth execution and measurement Experience with Hotjar, VWO, Google Analytics (GA), and Google Tag Manager (GTM). Other tracking tools such as Matomo are a bonus. Add: Experience or knowledge of SEO. A bonus if you have experience with other traffic sources such as SEM, Display, Social Media, Influencers, PR, etc. Experience with Google Cloud Platform (GCP), BigQuery (BQ), Looker Studio or Tableau, Python, APIs, and SQL. "What's in it for me" we hear you ask? A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects) Build an organisation right from the "beginning" ️ Personal responsibility with a ton of autonomy ️ Truly remote working (Work anywhere in the world) ️ 33/30 free paid days Market leading remuneration and bonuses + revenue/profit shares available Professional development and ongoing learning An international team with over 40 nationalities About us: Based in Central London, but adopting a flexible and remote approach; Finixio is a Lead Generation and Affiliate Marketing company, building websites appealing to audiences worldwide. Our sites cover news, education, comparison and reviews, within the following exciting niches: Cryptocurrency Forex & Online Trading Stocks & Shares Personal Finance, Loans, Banking Cyber Security & Software Technology Casino & Online Gaming Health & Nutrition As part of a wider group, Finixio was formed in 2018 and is currently home to over 100 Websites / Brands - with more in the pipeline. It is a fantastic time to join our team of specialist digital marketers. With proven track records in our respective fields - we are well funded, highly profitable (yes, already!), and primed for significant growth. At Finixio, we Value: Entrepreneurial spirit: We take initiative and seek out new opportunity Excellence: We strive for the best in everything we do Collaboration: We believe the best ideas come from working together Innovation: We embrace new ideas and technologies Our Culture is: Diverse and Inclusive Committed to continuous learning and development ️ Focused on work-life balance and flexibility Celebrate our success and learning from failures Fun and supportive, where everyone is genuinely encouraged to be themselves Excited about this opportunity? Apply NOW! Finixio is an equal opportunity employer and we welcome applicants from ALL backgrounds.
Mar 25, 2024
Full time
Work from anywhere on the planet! Our HQ is in London but have teams working remotely all over the world. We're looking for a Head of Analytics and Growth expert in affiliate marketing, and a highly commercial individual to play a key role in driving the optimisation of our sites. You will be working closely with our CPO and performance teams (SEO, Product & UX) on strategies that will drive an increased conversion rate across Finixio's sites. You will oversee a team of analysts and be responsible for providing insights to the business to drive growth and profitability. If you are a strategic thinker with a passion for analytics and growth, and you thrive in a dynamic and fast-paced environment, we want to hear from you. Apply today to join our team at Finixio. Responsibilities: Manage and execute a wide range of Growth activities on our products, including CRO, UX Research, etc Work with different departments to identify growth opportunities throughout the entire company Provide in-depth and accurate reporting and analysis Consult on Product Analysis Project Aid our tracking specialist managing our GTM and GA accounts Aid our CRO specialist with optimisation activities Contribute toward the business goals of our stakeholders, their customers and translate that knowledge into an effective ad tracking, tagging and trafficking strategy Collaborate with Commercial, Product and Development teams to align goals with measurement tagging strategy (GTM and GA), ensuring digital tracking is in a place to measure quantifiable metrics and attribution models. (e.g. KPIs, ROI, ROAS, CPA, engagement, brand lift, MMX, etc.) Collaborate with data partners and technology team to define requirements and make recommendations that ensure seamless workflow and consistency in reporting processes Requirements: Proven relevant experience within the following (Affiliate/Operator) niches: Crypto, Finance, iGaming Confident in collecting and interpreting data as well as developing data/analysis products Effective communication of ideas and tasks to team members Great knowledge of Growth processes and methodologies Advanced knowledge of A/B testing platforms and statistical frameworks Experience and/or openness to web product tracking Experience in affiliate marketing is an added bonus A self-starter who can take responsibility for implementing top class Growth execution and measurement Proficiency with Google Suite of tools Experience with Hotjar, Optimisely and KNIME Analytics Platform is an added bonus Add: Cultivate the data culture and data-driven decision-making across the organization Lead and mentor a team of 5 growth analysts to foster a high-performance culture Overseeing the establishment and maintenance of data governance frameworks to ensure data accuracy, consistency, and security Requirements Proven relevant experience within the following (Affiliate/Operator) niches: Crypto, Finance, iGaming Confident in collecting and interpreting data as well as developing data/analysis products Effective communication of ideas and tasks to team members Great knowledge of Growth processes and methodologies Advanced knowledge of A/B testing platforms and statistical frameworks Experience and/or openness to web product tracking Experience in affiliate marketing is an added bonus A self-starter who can take responsibility for implementing top class Growth execution and measurement Experience with Hotjar, VWO, Google Analytics (GA), and Google Tag Manager (GTM). Other tracking tools such as Matomo are a bonus. Add: Experience or knowledge of SEO. A bonus if you have experience with other traffic sources such as SEM, Display, Social Media, Influencers, PR, etc. Experience with Google Cloud Platform (GCP), BigQuery (BQ), Looker Studio or Tableau, Python, APIs, and SQL. "What's in it for me" we hear you ask? A brilliant opportunity to grow your career & work with a fun, fast-paced & growing company, prepared to let you shine An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects) Build an organisation right from the "beginning" ️ Personal responsibility with a ton of autonomy ️ Truly remote working (Work anywhere in the world) ️ 33/30 free paid days Market leading remuneration and bonuses + revenue/profit shares available Professional development and ongoing learning An international team with over 40 nationalities About us: Based in Central London, but adopting a flexible and remote approach; Finixio is a Lead Generation and Affiliate Marketing company, building websites appealing to audiences worldwide. Our sites cover news, education, comparison and reviews, within the following exciting niches: Cryptocurrency Forex & Online Trading Stocks & Shares Personal Finance, Loans, Banking Cyber Security & Software Technology Casino & Online Gaming Health & Nutrition As part of a wider group, Finixio was formed in 2018 and is currently home to over 100 Websites / Brands - with more in the pipeline. It is a fantastic time to join our team of specialist digital marketers. With proven track records in our respective fields - we are well funded, highly profitable (yes, already!), and primed for significant growth. At Finixio, we Value: Entrepreneurial spirit: We take initiative and seek out new opportunity Excellence: We strive for the best in everything we do Collaboration: We believe the best ideas come from working together Innovation: We embrace new ideas and technologies Our Culture is: Diverse and Inclusive Committed to continuous learning and development ️ Focused on work-life balance and flexibility Celebrate our success and learning from failures Fun and supportive, where everyone is genuinely encouraged to be themselves Excited about this opportunity? Apply NOW! Finixio is an equal opportunity employer and we welcome applicants from ALL backgrounds.
Account Management London, UK & Seattle, WA or New York, NY USA The Company: Placements.io is changing the way digital media publishers manage their advertising businesses. Our SaaS platform makes advertising sales, operations, billing and revenue reporting painless for digital media publishers and eCommerce. In an increasingly fragmented ad tech landscape, Placements.io understands the importance of creating a connected ecosystem for its customers, who depend on Placements.io to help them scale. A product-first company, Placements.io is engineering focused and the team is composed of industry leading talent from Amazon, Microsoft, FreeWheel, Indeed, Operative, AppNexus, and OpenX. Headquartered in Seattle where Placements.io was founded, the company launched its New York office in early 2018 and expanded to London in 2019 and Taipei in 2020. The Position: We are seeking a client engineer to help provide Account Management and our clients with a technical advisor. The ideal candidate will support Account Managers with technical acumen to help support client IT and Information Systems stakeholders; document and solution complex technical requirements; translate and liaise client technical needs with P.io Product and Engineering teams; continuously identify, optimize and execute solutions for client problems through the P.io platform; develop solution proof of concepts for new features and experimental solutions; and be the main point of contact for escalated technical support issues. This is a high-visibility role where you'll lead customer engagement initiatives enabling mission-critical workflow for enterprise level publishers. We're looking for someone that will become the voice of the customer, while collaborating with our industry expert founders and experienced leadership team. The ideal candidate is entrepreneurial-minded, thrives in a fast-paced and goal-driven environment, and is excited to be part of a growing team that is committed to delivering innovation. This position reports to the Director of Account Management with technical oversight from our CTO. Responsibilities: Partner with Account Management, Solutions, Product, Engineering and the leadership team to drive P.io's strategy and vision Navigate complex business requirements and manage project scope with rigor, balancing customer requirements with P.io's business goals, ensuring fair outcomes for both Ability to identify feature gaps (enhancements or blockers), at-risk accounts, potential up-sell opportunities and communicate to the team so everyone is aligned. Upsell opportunities should be discussed with the Director of AM first Detail-oriented, help track requested features against all clients, and follow up with any updates to the client in a timely manner Sponsor customer business objectives to elicit the full scope of deployment project and take ownership of the outcome across the full client delivery lifecycle Solve for complex technical challenges that may be required to get P.io products and services to work end-to-end in our customer's environment Highly proficient in communication and presentation skills with the ability to effectively adjust communication to the target audience (CTO, IT/Ops Leads, etc.) with the primary goal of product deployment achieving successful customer adoption Maintain ongoing relationships with customers. Specifically, act as lead technical expert for any support escalations from the client; establish regular check-ins with the client; and keep apprised of new P.io platform features and functions Own incident and issue management; coordinate necessary resources to ensure critical issues are resolved in a timely fashion Provide regular updates to internal stakeholders, and ensure the client follows through on mutually agreed tasks Must-Have: 7+ years of technical account management, consulting, product, or IT experience Ideal candidate will have been a product manager, solution architect or consultant, data or senior business analyst, or tier 3 support at a SaaS product company or Systems Integrator. Adtech experience would be beneficial but not required. Must have experience working in implementing or supporting one or many SaaS products. Ideally any of the following: Google Doubleclick Freewheel MRM NetSuite Workday Strong experience in working with data - data extraction, manipulation & import Proven ability to successfully drive client outcomes Ability to balance customer requirements within the overall strategy/roadmap of P.io Exceptional communication skills and ability to interface with external and internal partners Expertise in applying consultative methodologies and techniques to uncover opportunities Ideally an understanding of AdOps workflows and Order Management Systems Ability to travel internationally (20%) and work international hours on occasion Early- Stage Stock Options Open PTO Company Paid Medical, Dental, Vision, Life Regular Company Lunches & Happy Hours Gym membership reimbursement Cell phone reimbursement To apply to our open positions, please email your resume, cover letter, and the name of the position you are applying for to . We look forward to meeting you! EEO Employer: Placements.io is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. What People say About Us Learn how we're helping the world's top media companies advance their advertising businesses.
Mar 25, 2024
Full time
Account Management London, UK & Seattle, WA or New York, NY USA The Company: Placements.io is changing the way digital media publishers manage their advertising businesses. Our SaaS platform makes advertising sales, operations, billing and revenue reporting painless for digital media publishers and eCommerce. In an increasingly fragmented ad tech landscape, Placements.io understands the importance of creating a connected ecosystem for its customers, who depend on Placements.io to help them scale. A product-first company, Placements.io is engineering focused and the team is composed of industry leading talent from Amazon, Microsoft, FreeWheel, Indeed, Operative, AppNexus, and OpenX. Headquartered in Seattle where Placements.io was founded, the company launched its New York office in early 2018 and expanded to London in 2019 and Taipei in 2020. The Position: We are seeking a client engineer to help provide Account Management and our clients with a technical advisor. The ideal candidate will support Account Managers with technical acumen to help support client IT and Information Systems stakeholders; document and solution complex technical requirements; translate and liaise client technical needs with P.io Product and Engineering teams; continuously identify, optimize and execute solutions for client problems through the P.io platform; develop solution proof of concepts for new features and experimental solutions; and be the main point of contact for escalated technical support issues. This is a high-visibility role where you'll lead customer engagement initiatives enabling mission-critical workflow for enterprise level publishers. We're looking for someone that will become the voice of the customer, while collaborating with our industry expert founders and experienced leadership team. The ideal candidate is entrepreneurial-minded, thrives in a fast-paced and goal-driven environment, and is excited to be part of a growing team that is committed to delivering innovation. This position reports to the Director of Account Management with technical oversight from our CTO. Responsibilities: Partner with Account Management, Solutions, Product, Engineering and the leadership team to drive P.io's strategy and vision Navigate complex business requirements and manage project scope with rigor, balancing customer requirements with P.io's business goals, ensuring fair outcomes for both Ability to identify feature gaps (enhancements or blockers), at-risk accounts, potential up-sell opportunities and communicate to the team so everyone is aligned. Upsell opportunities should be discussed with the Director of AM first Detail-oriented, help track requested features against all clients, and follow up with any updates to the client in a timely manner Sponsor customer business objectives to elicit the full scope of deployment project and take ownership of the outcome across the full client delivery lifecycle Solve for complex technical challenges that may be required to get P.io products and services to work end-to-end in our customer's environment Highly proficient in communication and presentation skills with the ability to effectively adjust communication to the target audience (CTO, IT/Ops Leads, etc.) with the primary goal of product deployment achieving successful customer adoption Maintain ongoing relationships with customers. Specifically, act as lead technical expert for any support escalations from the client; establish regular check-ins with the client; and keep apprised of new P.io platform features and functions Own incident and issue management; coordinate necessary resources to ensure critical issues are resolved in a timely fashion Provide regular updates to internal stakeholders, and ensure the client follows through on mutually agreed tasks Must-Have: 7+ years of technical account management, consulting, product, or IT experience Ideal candidate will have been a product manager, solution architect or consultant, data or senior business analyst, or tier 3 support at a SaaS product company or Systems Integrator. Adtech experience would be beneficial but not required. Must have experience working in implementing or supporting one or many SaaS products. Ideally any of the following: Google Doubleclick Freewheel MRM NetSuite Workday Strong experience in working with data - data extraction, manipulation & import Proven ability to successfully drive client outcomes Ability to balance customer requirements within the overall strategy/roadmap of P.io Exceptional communication skills and ability to interface with external and internal partners Expertise in applying consultative methodologies and techniques to uncover opportunities Ideally an understanding of AdOps workflows and Order Management Systems Ability to travel internationally (20%) and work international hours on occasion Early- Stage Stock Options Open PTO Company Paid Medical, Dental, Vision, Life Regular Company Lunches & Happy Hours Gym membership reimbursement Cell phone reimbursement To apply to our open positions, please email your resume, cover letter, and the name of the position you are applying for to . We look forward to meeting you! EEO Employer: Placements.io is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. What People say About Us Learn how we're helping the world's top media companies advance their advertising businesses.
We have a current opportunity for a BMS Project Manager on a permanent basis. The position will be based in the North West. For further information about this position please apply. BMS Project Manager Salary - 35k-55k Mixed Portfolio North West Permanent Are you looking to progress within the BMS sector? Then look no further! We are a family run business, and have completed projects in all sectors across the UK and mainland Europe we employ just under 40 staff and have offices across the UK. We are looking to enhance our engineering department with a technically minded people. As the Project Manager you will be responsible for managing BMS projects of varying sizes. We work with a variety of customers including Mechanical and Electrical Contractors, Construction Contractors and End Users. You will be responsible for ensuring projects are delivered on time, on budget, to specification and with a satisfied customer. This is not something you will want to miss out on! The Role: Design Responsibility: Receive handover of sales pack from salesman Digest information, check specifications, check drawings against sales information Prepare description of operation / tech submittals Design of control panels Prepare O&M Manuals Suppliers & Sub Contractors Procurement of panels, loose controls liaise with suppliers Engage sub contractors and prepare sub contract orders Correspondence with drawings, tech info . Manage sub contractors and suppliers day to day Customer/Clients Liaise with client/customer and provide progress reports Engage with the client and make face to face meeting on site to discuss the works Submit RFI/TQ's Provide lead times and duration's for delivery of items, panels, install and commissioning Liaise with customers/clients emails/phone calls/face to face Engineering: Prepare I/O schedules for panel builder Ensure panel design is correct for the job Prepare graphics in line with job requirements Prepare software in line with description of operation Ensure project is commissioned and documentation is completed Accounts: Be aware of contract costs and margins and look to increase margin when procuring equipment and sub contract work Ensure invoicing is done on time to suit the job requirements, check payment schedules/client order Ensure suppliers/sub contractors are applying correctly against costs and completion of work/items supplied Be aware of contractors not paying and plan works accordingly to prevent company loss Benefits: Company vehicle, or car allowance 25 Days annual leave + Bank holidays Medical cover plans (Optical, dental, and other medical costs) Life assurance plan (x3 salary) In house and external training + Development plans Perkbox To apply for this fantastic opportunity, please contact Jonny Rossi on (phone number removed). ABOUT US Energi People are a privately owned global multi-disciplinary recruitment consultancy, established in 2002. We are one of the most experienced and successful recruitment consultancies in the built environment & have successfully helped some of the largest and most technically advanced building construction projects across the world be completed by bringing the best technical people in our industry together. We strive to help companies grow & careers flourish. Our Building Services consultancy team have in excess of 40 years recruitment experience within building services engineering recruitment within the UK & Internationally, including a previous building services design and project engineer as part of our dedicated, highly skilled & passionate team.
Mar 25, 2024
Full time
We have a current opportunity for a BMS Project Manager on a permanent basis. The position will be based in the North West. For further information about this position please apply. BMS Project Manager Salary - 35k-55k Mixed Portfolio North West Permanent Are you looking to progress within the BMS sector? Then look no further! We are a family run business, and have completed projects in all sectors across the UK and mainland Europe we employ just under 40 staff and have offices across the UK. We are looking to enhance our engineering department with a technically minded people. As the Project Manager you will be responsible for managing BMS projects of varying sizes. We work with a variety of customers including Mechanical and Electrical Contractors, Construction Contractors and End Users. You will be responsible for ensuring projects are delivered on time, on budget, to specification and with a satisfied customer. This is not something you will want to miss out on! The Role: Design Responsibility: Receive handover of sales pack from salesman Digest information, check specifications, check drawings against sales information Prepare description of operation / tech submittals Design of control panels Prepare O&M Manuals Suppliers & Sub Contractors Procurement of panels, loose controls liaise with suppliers Engage sub contractors and prepare sub contract orders Correspondence with drawings, tech info . Manage sub contractors and suppliers day to day Customer/Clients Liaise with client/customer and provide progress reports Engage with the client and make face to face meeting on site to discuss the works Submit RFI/TQ's Provide lead times and duration's for delivery of items, panels, install and commissioning Liaise with customers/clients emails/phone calls/face to face Engineering: Prepare I/O schedules for panel builder Ensure panel design is correct for the job Prepare graphics in line with job requirements Prepare software in line with description of operation Ensure project is commissioned and documentation is completed Accounts: Be aware of contract costs and margins and look to increase margin when procuring equipment and sub contract work Ensure invoicing is done on time to suit the job requirements, check payment schedules/client order Ensure suppliers/sub contractors are applying correctly against costs and completion of work/items supplied Be aware of contractors not paying and plan works accordingly to prevent company loss Benefits: Company vehicle, or car allowance 25 Days annual leave + Bank holidays Medical cover plans (Optical, dental, and other medical costs) Life assurance plan (x3 salary) In house and external training + Development plans Perkbox To apply for this fantastic opportunity, please contact Jonny Rossi on (phone number removed). ABOUT US Energi People are a privately owned global multi-disciplinary recruitment consultancy, established in 2002. We are one of the most experienced and successful recruitment consultancies in the built environment & have successfully helped some of the largest and most technically advanced building construction projects across the world be completed by bringing the best technical people in our industry together. We strive to help companies grow & careers flourish. Our Building Services consultancy team have in excess of 40 years recruitment experience within building services engineering recruitment within the UK & Internationally, including a previous building services design and project engineer as part of our dedicated, highly skilled & passionate team.
Account Manager (Maternity Cover) NLA is seeking a strategic Account Manager to join the Client Relationship team for an initial 12 month contract (Maternity Cover). This is an exceptionally varied and interesting role where you will be responsible for building and maintaining strong business relationships with both existing and new clients. Introduction to NLA NLA is London's Built environment community; an independent, purpose-led organisation for everyone with an interest in London's built environment. NLA's programme and it's family of brands and projects engages the broadest possible audience across government and the public to educate, challenge and create positive change. From public realm to workplaces to London's homes and more, NLA's broad range of projects, research and events connects London's network of professionals and enthusiasts, uniting the industry to shape a better city. Our fast-growing membership spans across public and private sectors, in London, UK and internationally, and we have our public gallery, the London Centre featuring large scale models of the capital where we bring the built environment community together through our latest exhibitions and events, previewing the future shape of the capital, and where anyone can come to learn about the future-plans for the city. About the role The Account Manager will be required to manage, service and grow a portfolio of NLA members and sponsors within the Property Consultants and Advisors sector. The role includes a variety of key components, such as managing relationships with existing members, sponsors and clients; maintaining regular contact with and understanding members priorities and growing your accounts through sponsorship, exhibition space and delegate sales. The successful candidate with be responsible for achieving their own individual revenue targets, as well as supporting the team to achieve overall team targets. You will have the opportunity to widen your knowledge and learn about all aspects of London's built environment through attending NLA and client events and regular meeting and networking with key figures within the industry. What we are looking for We are looking for someone with a minimum 2 years experience in an account management, sales, PR or Comms role, as a combination of creative and strategic thinking is required. You will be confident in a client-facing role as you will be dealing with people at a senior level from across a number of high- profile organisations. Along with being strategic, you will also be commercially minded, and focused on driving the organic growth of your accounts. You will share our team's core values by always being informed, rigorous, collaborative and responsive in everything you do. Terms: Contract: Fixed term, 12 months maternity cover. Hours: Full time, 9.00am - 6.00pm (including 1 - hour lunch break). Flexible working from our City of London office, the London Centre (our public gallery) and from home/ location of your choice. Salary: OTE £50,000 to £54,000 per annum Location: NLA's office's City of London, EC1V (Gresham Street and The London Centre, Guildhall) Benefits: 25 days contractual annual leave excluding bank holidays, uncapped holiday with managers agreement. Employee Assistance Programme (EAP) for employees and family, health and wellbeing initiatives, enhanced parental leave, government childcare voucher scheme, cycle to work scheme. Pension: We provide Peoples Pension with employer contributions, and the employee's right to opt out. Key Responsibilities As an Account Manager you will be the main point of contact for your clients and manage a portfolio of 100+ clients which includes some of our key accounts. Key responsibilities include: Client Management - engaging with your accounts on a regular basis to strategically plan their involvement over the year across our activities and work with them to maximise member or sponsor benefits to ensure they renew annually Client Development - Promote opportunities for your members and sponsors to increase their engagement in NLA and upgrade to higher membership levels or increase their involvement across the NLA's flagship programmes and businesses. NLA Advocacy - attend NLA and other industry events to promote NLA and its business and support members from within the network. Given the nature of the business the successful candidate will be required to attend both NLA and other industry events which may fall outside of core working hours. Experience: Proven track record in an account management or sales role Knowledge or an interest in architecture, planning or development. Working with high-level stakeholders Using a CRM system Networking within a variety of event formats Skills: Excellent face-to-face and written communication skills Ambitious and target -driven with strong commercial acumen Ability to prioritise and juggle a varied and sometimes heavy workload Confident working with high degree of autonomy Comfortable networking and happy to attend regular industry events NLA is proud to support flexible working in a relaxed and stimulating environment. We believe in giving our staff freedom and trust in order to bring out the best in them. You can work flexibly from our 2 central London offices (with two mandatory team days a week) from home or a location suitable to your role. Application date Applications will close midnight on Friday 12 th April 2024. To apply please follow the link on our recruitment page where you can send your CV and cover letter. Please note that applications will only be reviewed where cover letters are included. Equal Opportunity It is the policy of NLA to treat all employees, visitors, and job applicants fairly and equally regardless of their sex, gender, sexual orientation, marital status, race, colour, nationality, ethnicity, religion, age, disability or union membership status. We are keen to know about any applicable reasonable adjustments/ access requirements you may have regarding the application and interview processes - as well as for the delivery of the role if you are successful. Please let us know any adjustments/requirements that you might have and how we can best accommodate these. Please highlight these in your cover letter and we can send you an access document to help understand and support your needs, if your application is successful. If you are unable to submit your application via the form, and require an alternative format please get in contact with who will work with you to make the process as easy as possible. Thank you for your interest in the Account Manager role at NLA. If you have any queries or questions about this opportunity please contact Danielle Rowland, HR Director to arrange an informal conversation.
Mar 25, 2024
Full time
Account Manager (Maternity Cover) NLA is seeking a strategic Account Manager to join the Client Relationship team for an initial 12 month contract (Maternity Cover). This is an exceptionally varied and interesting role where you will be responsible for building and maintaining strong business relationships with both existing and new clients. Introduction to NLA NLA is London's Built environment community; an independent, purpose-led organisation for everyone with an interest in London's built environment. NLA's programme and it's family of brands and projects engages the broadest possible audience across government and the public to educate, challenge and create positive change. From public realm to workplaces to London's homes and more, NLA's broad range of projects, research and events connects London's network of professionals and enthusiasts, uniting the industry to shape a better city. Our fast-growing membership spans across public and private sectors, in London, UK and internationally, and we have our public gallery, the London Centre featuring large scale models of the capital where we bring the built environment community together through our latest exhibitions and events, previewing the future shape of the capital, and where anyone can come to learn about the future-plans for the city. About the role The Account Manager will be required to manage, service and grow a portfolio of NLA members and sponsors within the Property Consultants and Advisors sector. The role includes a variety of key components, such as managing relationships with existing members, sponsors and clients; maintaining regular contact with and understanding members priorities and growing your accounts through sponsorship, exhibition space and delegate sales. The successful candidate with be responsible for achieving their own individual revenue targets, as well as supporting the team to achieve overall team targets. You will have the opportunity to widen your knowledge and learn about all aspects of London's built environment through attending NLA and client events and regular meeting and networking with key figures within the industry. What we are looking for We are looking for someone with a minimum 2 years experience in an account management, sales, PR or Comms role, as a combination of creative and strategic thinking is required. You will be confident in a client-facing role as you will be dealing with people at a senior level from across a number of high- profile organisations. Along with being strategic, you will also be commercially minded, and focused on driving the organic growth of your accounts. You will share our team's core values by always being informed, rigorous, collaborative and responsive in everything you do. Terms: Contract: Fixed term, 12 months maternity cover. Hours: Full time, 9.00am - 6.00pm (including 1 - hour lunch break). Flexible working from our City of London office, the London Centre (our public gallery) and from home/ location of your choice. Salary: OTE £50,000 to £54,000 per annum Location: NLA's office's City of London, EC1V (Gresham Street and The London Centre, Guildhall) Benefits: 25 days contractual annual leave excluding bank holidays, uncapped holiday with managers agreement. Employee Assistance Programme (EAP) for employees and family, health and wellbeing initiatives, enhanced parental leave, government childcare voucher scheme, cycle to work scheme. Pension: We provide Peoples Pension with employer contributions, and the employee's right to opt out. Key Responsibilities As an Account Manager you will be the main point of contact for your clients and manage a portfolio of 100+ clients which includes some of our key accounts. Key responsibilities include: Client Management - engaging with your accounts on a regular basis to strategically plan their involvement over the year across our activities and work with them to maximise member or sponsor benefits to ensure they renew annually Client Development - Promote opportunities for your members and sponsors to increase their engagement in NLA and upgrade to higher membership levels or increase their involvement across the NLA's flagship programmes and businesses. NLA Advocacy - attend NLA and other industry events to promote NLA and its business and support members from within the network. Given the nature of the business the successful candidate will be required to attend both NLA and other industry events which may fall outside of core working hours. Experience: Proven track record in an account management or sales role Knowledge or an interest in architecture, planning or development. Working with high-level stakeholders Using a CRM system Networking within a variety of event formats Skills: Excellent face-to-face and written communication skills Ambitious and target -driven with strong commercial acumen Ability to prioritise and juggle a varied and sometimes heavy workload Confident working with high degree of autonomy Comfortable networking and happy to attend regular industry events NLA is proud to support flexible working in a relaxed and stimulating environment. We believe in giving our staff freedom and trust in order to bring out the best in them. You can work flexibly from our 2 central London offices (with two mandatory team days a week) from home or a location suitable to your role. Application date Applications will close midnight on Friday 12 th April 2024. To apply please follow the link on our recruitment page where you can send your CV and cover letter. Please note that applications will only be reviewed where cover letters are included. Equal Opportunity It is the policy of NLA to treat all employees, visitors, and job applicants fairly and equally regardless of their sex, gender, sexual orientation, marital status, race, colour, nationality, ethnicity, religion, age, disability or union membership status. We are keen to know about any applicable reasonable adjustments/ access requirements you may have regarding the application and interview processes - as well as for the delivery of the role if you are successful. Please let us know any adjustments/requirements that you might have and how we can best accommodate these. Please highlight these in your cover letter and we can send you an access document to help understand and support your needs, if your application is successful. If you are unable to submit your application via the form, and require an alternative format please get in contact with who will work with you to make the process as easy as possible. Thank you for your interest in the Account Manager role at NLA. If you have any queries or questions about this opportunity please contact Danielle Rowland, HR Director to arrange an informal conversation.
?My client are a successful, International toy & giftware business based in Leicester. They have an extremely exciting opportunity for a candidate to join them in National accounts. Candidates will ideally be based in/around Leicester but this role has hybrid potential (2 days a week from home) The Role Management of Key & National accounts Commercial knowledge New business Data analysis Trade show hosting & attending Joint business plans Implement key strategies Profit & Loss analysis The Candidate 2 years + experience in Key Account Management Previous experience in a toy, gift, baby or stationary Commercially competent IT competent (excel) Numerically competent Self-Starter Proactive Organised In Return? Salary - £30K - £40K base + strong commission + car allowance + commission If this position is of interest, please send your CV to Kelly at Diver Phillips Associates
Mar 25, 2024
Full time
?My client are a successful, International toy & giftware business based in Leicester. They have an extremely exciting opportunity for a candidate to join them in National accounts. Candidates will ideally be based in/around Leicester but this role has hybrid potential (2 days a week from home) The Role Management of Key & National accounts Commercial knowledge New business Data analysis Trade show hosting & attending Joint business plans Implement key strategies Profit & Loss analysis The Candidate 2 years + experience in Key Account Management Previous experience in a toy, gift, baby or stationary Commercially competent IT competent (excel) Numerically competent Self-Starter Proactive Organised In Return? Salary - £30K - £40K base + strong commission + car allowance + commission If this position is of interest, please send your CV to Kelly at Diver Phillips Associates
LOCATION: Homebased - Covering UK TYPE: Full-Time, Permanent SALARY: £34,000 basic + commission + car REFERENCE NO: 1626 About the Role : Wills Consultants are excited to announce we are recruiting for an enthusiastic and self-motivated Assistive Technology Account Manager for one of our long-standing clients in the Technology Sector. The ideal candidate would be based around Home Counties, Midlands or North London with the flexibility of travel around the UK including over-night stays. As a Assistive Technology Account Manager you will be responsible for: Generating sales and identifying new business opportunities Key account management of dedicated accounts Organising and attending exhibitions and demonstrations Order processing and inbound enquiries Requirements : As an Assistive Technology Account Manager you will need: Experience in dealing with customers with sight loss Positive, proactive attitude and willingness to learn Empathetic approach whilst promoting a professional image Ability to be flexible and manage your own diary About Us: Wills Consultants is an independent recruitment consultancy specialising in finance, engineering and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
Mar 24, 2024
Full time
LOCATION: Homebased - Covering UK TYPE: Full-Time, Permanent SALARY: £34,000 basic + commission + car REFERENCE NO: 1626 About the Role : Wills Consultants are excited to announce we are recruiting for an enthusiastic and self-motivated Assistive Technology Account Manager for one of our long-standing clients in the Technology Sector. The ideal candidate would be based around Home Counties, Midlands or North London with the flexibility of travel around the UK including over-night stays. As a Assistive Technology Account Manager you will be responsible for: Generating sales and identifying new business opportunities Key account management of dedicated accounts Organising and attending exhibitions and demonstrations Order processing and inbound enquiries Requirements : As an Assistive Technology Account Manager you will need: Experience in dealing with customers with sight loss Positive, proactive attitude and willingness to learn Empathetic approach whilst promoting a professional image Ability to be flexible and manage your own diary About Us: Wills Consultants is an independent recruitment consultancy specialising in finance, engineering and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
Role: Senior Market Research Project Manager Location: Leeds (Office Based) Senior Market Research Project Manager Salary: £38,000 - £50,000 per annum (experience dependent) + bonus scheme. Senior Market Research Project Manager Essential Requirements: Minimum 3 years experience working within the Market Research industry as a Project Manager. Please note candidates without this requirement will not be considered. Senior Market Research Project Manager Description: Interaction are delighted to be working with a lively West Yorkshire based Market Research company looking to welcome an ambitious, self-driven Senior Market Research Project Manager to their growing Leeds hub. This is an opportunity for a seasoned Project Manager to manage both UK and International Market Research Projects, supporting prestigious clients such as Morrisons, Tesco, Lloyds Pharmacy and Shark Ninja to aid their brand strategy and product development. The Senior Market Research Project Manager will be responsible for the day-to-day management of projects including participant recruitment, logistics management, project management, and quality management. The role will entail successfully liaising with clients and stakeholders, developing project plans and coordinating activities with internal teams. A minimum of 3 years Project Management experience within the Market Research industry is essential and it would be desirable if you have been part of the proposal process and winning a project. Senior Market Research Project Manager Responsibilities: Demonstrate excellent communication skills; both written and verbal whilst managing professional relationships with clients and suppliers Efficiently manage multiple projects from project commissioning through to delivery Work with a variety of internal and external teams, moderators, translators, viewing facilities etc. to identify and execute the best approach to project briefs. Display a real 'can do' attitude; always looking for solutions as challenges arise Manage junior members of the team; supporting their development through coaching and training. Assist Snr Management with responding to new client briefs and growing existing client accounts, including project costings, proposal writing and project deliverables Senior Market Research Project Manager Key Requirements: 3+ years Project Management experience within the Market Research industry. An understanding of project budgets; delivering projects on time and to budget. Strong communication skills. Experience dealing with clients/stakeholders. Experience working in a fast-paced environment. Strong planning and organisational skills. Senior Market Research Project Manager Benefits: Social Events Workplace pension Dental Cover 28 days annual leave. Birthday off If you are interested in this Senior Market Research Project Manager role, please submit your CV. If you have any questions, please contact
Mar 24, 2024
Full time
Role: Senior Market Research Project Manager Location: Leeds (Office Based) Senior Market Research Project Manager Salary: £38,000 - £50,000 per annum (experience dependent) + bonus scheme. Senior Market Research Project Manager Essential Requirements: Minimum 3 years experience working within the Market Research industry as a Project Manager. Please note candidates without this requirement will not be considered. Senior Market Research Project Manager Description: Interaction are delighted to be working with a lively West Yorkshire based Market Research company looking to welcome an ambitious, self-driven Senior Market Research Project Manager to their growing Leeds hub. This is an opportunity for a seasoned Project Manager to manage both UK and International Market Research Projects, supporting prestigious clients such as Morrisons, Tesco, Lloyds Pharmacy and Shark Ninja to aid their brand strategy and product development. The Senior Market Research Project Manager will be responsible for the day-to-day management of projects including participant recruitment, logistics management, project management, and quality management. The role will entail successfully liaising with clients and stakeholders, developing project plans and coordinating activities with internal teams. A minimum of 3 years Project Management experience within the Market Research industry is essential and it would be desirable if you have been part of the proposal process and winning a project. Senior Market Research Project Manager Responsibilities: Demonstrate excellent communication skills; both written and verbal whilst managing professional relationships with clients and suppliers Efficiently manage multiple projects from project commissioning through to delivery Work with a variety of internal and external teams, moderators, translators, viewing facilities etc. to identify and execute the best approach to project briefs. Display a real 'can do' attitude; always looking for solutions as challenges arise Manage junior members of the team; supporting their development through coaching and training. Assist Snr Management with responding to new client briefs and growing existing client accounts, including project costings, proposal writing and project deliverables Senior Market Research Project Manager Key Requirements: 3+ years Project Management experience within the Market Research industry. An understanding of project budgets; delivering projects on time and to budget. Strong communication skills. Experience dealing with clients/stakeholders. Experience working in a fast-paced environment. Strong planning and organisational skills. Senior Market Research Project Manager Benefits: Social Events Workplace pension Dental Cover 28 days annual leave. Birthday off If you are interested in this Senior Market Research Project Manager role, please submit your CV. If you have any questions, please contact
Account Manager Bracknell, Berkshire Up to £30 000 Working with an award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients. • Setting up new customer accounts, providing support via telephone and email. • First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. • Managing and developing existing accounts. • Providing 1:1 training to new end users. • Ensuring queries are handled and resolved in a timely and professional manner. YOU: • Educated to a degree level • Previous experience in a business environment. • Fantastic communicator, focusing on providing the highest level of client satisfaction. • Relish the challenge of working with major brands and technology clients. • An outgoing personality, with a good sense of humour. • Confident operating as a team player and autonomously. • Comfortable with international travel. WHAT YOU GET: • up to £30 000 per annum • Fantastic offices, based in a converted stately home set in parkland. • Ongoing professional development • Regular appraisals / salary review • International travel and events • 20 days holiday plus 8 public holidays • Free Parking • Pension Scheme
Mar 24, 2024
Full time
Account Manager Bracknell, Berkshire Up to £30 000 Working with an award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients. • Setting up new customer accounts, providing support via telephone and email. • First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. • Managing and developing existing accounts. • Providing 1:1 training to new end users. • Ensuring queries are handled and resolved in a timely and professional manner. YOU: • Educated to a degree level • Previous experience in a business environment. • Fantastic communicator, focusing on providing the highest level of client satisfaction. • Relish the challenge of working with major brands and technology clients. • An outgoing personality, with a good sense of humour. • Confident operating as a team player and autonomously. • Comfortable with international travel. WHAT YOU GET: • up to £30 000 per annum • Fantastic offices, based in a converted stately home set in parkland. • Ongoing professional development • Regular appraisals / salary review • International travel and events • 20 days holiday plus 8 public holidays • Free Parking • Pension Scheme