Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The Job on Offer The Cloud and Custom Applications (CCA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already have a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. Your role Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Your profile As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Sep 23, 2022
Full time
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The Job on Offer The Cloud and Custom Applications (CCA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already have a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. Your role Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Your profile As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
The job on offer We're looking for an experienced SAP SCM Solution Architect to oversee complete SAP S4 and Cloud Platform solutions. The role requires you to act as the primary contact for the technology solution with the client's senior leaders and stakeholders. Working with a team of senior Engagement Managers, technical architects, and sales/delivery professionals, you will represent Capgemini with Analysts, Clients and with other partners. It will suite someone with an in-depth expertise in Supply Chain Management, specifically CPG industry sector, along with IBP, SAC and Ariba. You'll bring a strong awareness of business requirements met by functional solutions, which include SAP as well as third-party products. Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Your role Key Responsibilities: Leading key design decisions, based on your SCM CPG functional expertise in at least one of the following: Supply Chain / Finance / Order to Cash Manage a team of functional leads on a large CPG programme to create a compelling end to end solution to meet the client's needs Understand and support the Business Change team in change impact assessment and future operating model to support the new client solution Knowledge of Agile methodology and using tools such as Jira and Focussed Build Confident stakeholder management. Supporting SAP Supply Chain and IBP sales growth targets, whilst developing and expanding our go to market strategies and approaches. Be responsible for addressing a portfolio of target clients, working with relevant industry sector leads and account executives to proactively grow Capgemini's opportunity pipeline Being a leading contributor to our global network of SAP Centres of Excellence, liaising with counterparts across Europe and North America to coordinate go to market development. Analyse, shape and lead pursuit responses for SAP Supply Chain and / IBP opportunities. This will include analyzing requirements, solutioning, estimating and developing winning proposals. Delivering compelling and confident presentations across client pursuits and external/ internal SAP SAP Supply Chain and IBP eminence development. Developing trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads Your profile Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP SCM team and the wider Capgemini Group. You will have experience with leading distributed teams to scope, scale, design, build and test solutions that are then deployed globally. You will have completed at least 3 SCM CPG or similar process industry full lifecycle projects. You will be comfortable with managing complexity and ambiguity and giving clear advice and leadership to internal and external teams. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You have a track record of leading pursuits for SAP Supply Chain and IBP opportunities, from initial relationship building through to successfully closure and delivery of the solution. Knowledge of the strategic direction of SAP and related products and how to architect those into leading supply chain solutions. A strong understanding of the SAP market and competition will be a clear advantage, as well as an ability to help shape a deal and manage it successfully through internal processes. Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
Sep 21, 2022
Full time
The job on offer We're looking for an experienced SAP SCM Solution Architect to oversee complete SAP S4 and Cloud Platform solutions. The role requires you to act as the primary contact for the technology solution with the client's senior leaders and stakeholders. Working with a team of senior Engagement Managers, technical architects, and sales/delivery professionals, you will represent Capgemini with Analysts, Clients and with other partners. It will suite someone with an in-depth expertise in Supply Chain Management, specifically CPG industry sector, along with IBP, SAC and Ariba. You'll bring a strong awareness of business requirements met by functional solutions, which include SAP as well as third-party products. Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked for SAP S/4HANA certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Your role Key Responsibilities: Leading key design decisions, based on your SCM CPG functional expertise in at least one of the following: Supply Chain / Finance / Order to Cash Manage a team of functional leads on a large CPG programme to create a compelling end to end solution to meet the client's needs Understand and support the Business Change team in change impact assessment and future operating model to support the new client solution Knowledge of Agile methodology and using tools such as Jira and Focussed Build Confident stakeholder management. Supporting SAP Supply Chain and IBP sales growth targets, whilst developing and expanding our go to market strategies and approaches. Be responsible for addressing a portfolio of target clients, working with relevant industry sector leads and account executives to proactively grow Capgemini's opportunity pipeline Being a leading contributor to our global network of SAP Centres of Excellence, liaising with counterparts across Europe and North America to coordinate go to market development. Analyse, shape and lead pursuit responses for SAP Supply Chain and / IBP opportunities. This will include analyzing requirements, solutioning, estimating and developing winning proposals. Delivering compelling and confident presentations across client pursuits and external/ internal SAP SAP Supply Chain and IBP eminence development. Developing trusted relationships across client stakeholder groups, key partners such as SAP and key internal groups such as industry sector leads Your profile Commitment, flexibility, thought leadership and a drive and interest to expand your knowledge in new technologies and industry focus, through training and research to develop your career within the SAP SCM team and the wider Capgemini Group. You will have experience with leading distributed teams to scope, scale, design, build and test solutions that are then deployed globally. You will have completed at least 3 SCM CPG or similar process industry full lifecycle projects. You will be comfortable with managing complexity and ambiguity and giving clear advice and leadership to internal and external teams. You have a passion to work with our clients, advising them on how to get the most out of their SAP technologies You will have a depth of consulting and functional experience of working across SAP Supply Chain business processes; both in the digital core and wider applications You have a track record of leading pursuits for SAP Supply Chain and IBP opportunities, from initial relationship building through to successfully closure and delivery of the solution. Knowledge of the strategic direction of SAP and related products and how to architect those into leading supply chain solutions. A strong understanding of the SAP market and competition will be a clear advantage, as well as an ability to help shape a deal and manage it successfully through internal processes. Why Capgemini is unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want
The Job On Offer The Cloud & Custom Applications (C&CA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading-edge technologies, forward-looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The C&CA capability teams provide the breadth of skills and experience required to undertake end-to-end delivery of these systems, services and solutions. The Business Analyst team is a core part of C&CA, and Capgemini has invested significantly in building a market leading Digital BA capability. We have a team of over 60 BAs and it is our priority to actively invest in and grow this capability through recruitment and training. Your Role Work with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Represent the customer (acting as a proxy) in support of the delivery teams throughout the project Represent the technical team in communication with the customer about the project delivery Provide support to the architects, designers and developers in the definition of technical solutions Work with User Experience and Information Architects in the definition of customer journeys and the production of wireframes and prototypes Validate that the functional and non-functional requirements are appropriately implemented within the solution Assist with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintain up-to-date knowledge of the latest IT trends, best practices and digital technologies Coach and develop our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Act as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Job Responsibilities A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, mobile apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Why Capgemini Is Unique We realise a Total Reward package should be move than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get The Future You Want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in 55 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18.2 billion. Get the Future You Want
Sep 19, 2022
Full time
The Job On Offer The Cloud & Custom Applications (C&CA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading-edge technologies, forward-looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The C&CA capability teams provide the breadth of skills and experience required to undertake end-to-end delivery of these systems, services and solutions. The Business Analyst team is a core part of C&CA, and Capgemini has invested significantly in building a market leading Digital BA capability. We have a team of over 60 BAs and it is our priority to actively invest in and grow this capability through recruitment and training. Your Role Work with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Represent the customer (acting as a proxy) in support of the delivery teams throughout the project Represent the technical team in communication with the customer about the project delivery Provide support to the architects, designers and developers in the definition of technical solutions Work with User Experience and Information Architects in the definition of customer journeys and the production of wireframes and prototypes Validate that the functional and non-functional requirements are appropriately implemented within the solution Assist with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintain up-to-date knowledge of the latest IT trends, best practices and digital technologies Coach and develop our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Act as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Job Responsibilities A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, mobile apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Why Capgemini Is Unique We realise a Total Reward package should be move than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get The Future You Want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in 55 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18.2 billion. Get the Future You Want
Senior Test Analyst - Remote Working (Telford Based) The Job on Offer The role will involve working in an agile delivery squad alongside other developers and testers on the preparation and execution tests of one or more projects. Your Role Working within an Agile Scrum team activities include analysing customer requirements, identifying test cases, writing test scripts, test data preparation and running/recording tests. This role requires an excellent understanding of test techniques and Risk Based Testing (RBT) in order to verify outcomes against the expected results, and record results for use in audit trails, using quality processes and procedures. You will be working closely with key stakeholders to achieve the required business objectives. Checking and assessing requirements, including assessing testability of designs. Creating low-level test plans, test scripts and setting up test data. Running tests, collecting and recording results and then retesting to prove that errors identified have been corrected. You will be a good communicator and collaborative team player. You have a good understanding of programming languages, experience of using automation tools; Ranorex, Jenkins, Cucumber, Selenium/Webdriver to create frameworks. Understanding of programming languages Selenium using C# preferable. Your Profile • Windows • SQL • XML • Experience of testing Microsoft based solutions, both in a Desktop and Web Browser based environment • Experience of Continuous Integration / Continuous Delivery using tool such as GIT and Jenkins • Excellent communication skills, written and verbal • Willing to be mobile within the UK • Understanding of multiple delivery lifecycles • Proficient in producing test cases and test data from requirements specifications • Experience of delivering quality assurance solutions • Proficient in functional, integration and end-to-end testing using both manual and automated tests • Proficient in recording results / evidence and the defect management process • Certified to ISEB / ISTQB Foundation level or equivalent • Proficient using test management tools within Azure Dev Ops or JIRA and Confluence • Experience of web automation testing using tools such as Selenium or Cucumber. Why Capgemini is Unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. . A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
Sep 19, 2022
Full time
Senior Test Analyst - Remote Working (Telford Based) The Job on Offer The role will involve working in an agile delivery squad alongside other developers and testers on the preparation and execution tests of one or more projects. Your Role Working within an Agile Scrum team activities include analysing customer requirements, identifying test cases, writing test scripts, test data preparation and running/recording tests. This role requires an excellent understanding of test techniques and Risk Based Testing (RBT) in order to verify outcomes against the expected results, and record results for use in audit trails, using quality processes and procedures. You will be working closely with key stakeholders to achieve the required business objectives. Checking and assessing requirements, including assessing testability of designs. Creating low-level test plans, test scripts and setting up test data. Running tests, collecting and recording results and then retesting to prove that errors identified have been corrected. You will be a good communicator and collaborative team player. You have a good understanding of programming languages, experience of using automation tools; Ranorex, Jenkins, Cucumber, Selenium/Webdriver to create frameworks. Understanding of programming languages Selenium using C# preferable. Your Profile • Windows • SQL • XML • Experience of testing Microsoft based solutions, both in a Desktop and Web Browser based environment • Experience of Continuous Integration / Continuous Delivery using tool such as GIT and Jenkins • Excellent communication skills, written and verbal • Willing to be mobile within the UK • Understanding of multiple delivery lifecycles • Proficient in producing test cases and test data from requirements specifications • Experience of delivering quality assurance solutions • Proficient in functional, integration and end-to-end testing using both manual and automated tests • Proficient in recording results / evidence and the defect management process • Certified to ISEB / ISTQB Foundation level or equivalent • Proficient using test management tools within Azure Dev Ops or JIRA and Confluence • Experience of web automation testing using tools such as Selenium or Cucumber. Why Capgemini is Unique We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. . A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
Experienced Workplace Product Manager Needed in Hatfield Your new role Combine competitive analysis, customer input and subject matter expertise to understand Solution relevance and to prioritise the service offerings/elements such that the overall portfolio remains competitive. Drives benefits realisation and ROI through commercial success, including tracking demand for services via win/loss and sales pipeline analysis AND monitoring in-life performance with P&Ls, service reports and customer feedback. Partners with Workplace business line to test and prototype new ideas for future strategy and is responsible for the creation and contribution to thought leadership and inspiring marketing content to help promote and elevate the value proposition. Provides absolute clarity for "what good looks like" for a Solution in terms of features, commercial models and target delivery models in line with the overall workplace vision and business strategy. Develops and maintains time-based strategic road maps that captures feature definition/innovation release requirements/themes (including service improvements). Responsible to ensure that all Solutions are consumable across the Group and works with Portfolio marketing to ensure Solutions have clearly defined value propositions simply explain our differentiation. Enables Sales by developing contemporary sales and marketing collateral & campaigns to support the introduction of new offerings/capabilities. Is the evangelist for Workplace solutions with customers and sales. Accepts solutions when complete. Drives collaboration and collective ownership of results and playing the Product Manager role in Agile working methods. Supports development teams by contributing opinion and expertise on technical, tooling and operational solutions What you'll need to succeed 10+ years relevant experience. product development or sales / marketing experience in the IT service environment. Demonstrable passion & success in Workplace domain. Proven track record in solution or service design with current knowledge of key technologies and tools relevant to the Workplace domain. Ability to interact with C-Level customer contacts and senior analysts to understand business drivers for service offerings and relevant market trends Good presentational skills in a sales context Strong commercial and market awareness. Demonstrable Acumen to be able to create innovative, compelling and profitable Solutions Analytical skills capable of assimilating a range of complex requirements or challenges into an elegant and engaging solution - technical background or degree likely Experience of the practical application of ITIL based services in a Managed Services contract Ability to lead cross-functional teams and create a collaborative way of working with collective ownership of success and a result driven approach to drive delivery in a timely manner Measures & Motivators Revenue and profit retention and growth for services (value proposition) Contract Base and Contribution (commercial acumen) Utilisation of service offerings in pipeline and contracts (relevance) Customer, employee and analyst feedback on evolution of service (innovation & relevance) Return on Investment Key Interfaces Country Sales Customers Service Management Group Delivery Rest of Group Development Finance Vendors, Partners and Analysts What you'll get in return Flexible working options available Free parking Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 07, 2021
Full time
Experienced Workplace Product Manager Needed in Hatfield Your new role Combine competitive analysis, customer input and subject matter expertise to understand Solution relevance and to prioritise the service offerings/elements such that the overall portfolio remains competitive. Drives benefits realisation and ROI through commercial success, including tracking demand for services via win/loss and sales pipeline analysis AND monitoring in-life performance with P&Ls, service reports and customer feedback. Partners with Workplace business line to test and prototype new ideas for future strategy and is responsible for the creation and contribution to thought leadership and inspiring marketing content to help promote and elevate the value proposition. Provides absolute clarity for "what good looks like" for a Solution in terms of features, commercial models and target delivery models in line with the overall workplace vision and business strategy. Develops and maintains time-based strategic road maps that captures feature definition/innovation release requirements/themes (including service improvements). Responsible to ensure that all Solutions are consumable across the Group and works with Portfolio marketing to ensure Solutions have clearly defined value propositions simply explain our differentiation. Enables Sales by developing contemporary sales and marketing collateral & campaigns to support the introduction of new offerings/capabilities. Is the evangelist for Workplace solutions with customers and sales. Accepts solutions when complete. Drives collaboration and collective ownership of results and playing the Product Manager role in Agile working methods. Supports development teams by contributing opinion and expertise on technical, tooling and operational solutions What you'll need to succeed 10+ years relevant experience. product development or sales / marketing experience in the IT service environment. Demonstrable passion & success in Workplace domain. Proven track record in solution or service design with current knowledge of key technologies and tools relevant to the Workplace domain. Ability to interact with C-Level customer contacts and senior analysts to understand business drivers for service offerings and relevant market trends Good presentational skills in a sales context Strong commercial and market awareness. Demonstrable Acumen to be able to create innovative, compelling and profitable Solutions Analytical skills capable of assimilating a range of complex requirements or challenges into an elegant and engaging solution - technical background or degree likely Experience of the practical application of ITIL based services in a Managed Services contract Ability to lead cross-functional teams and create a collaborative way of working with collective ownership of success and a result driven approach to drive delivery in a timely manner Measures & Motivators Revenue and profit retention and growth for services (value proposition) Contract Base and Contribution (commercial acumen) Utilisation of service offerings in pipeline and contracts (relevance) Customer, employee and analyst feedback on evolution of service (innovation & relevance) Return on Investment Key Interfaces Country Sales Customers Service Management Group Delivery Rest of Group Development Finance Vendors, Partners and Analysts What you'll get in return Flexible working options available Free parking Competitive salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Dec 12, 2018
Intern
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Oct 29, 2018
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Oct 29, 2018
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Oct 29, 2018
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Oct 29, 2018
Working within the IT department, this role is responsible for the functional vision and design for the client’s application software. Developed using in-house resources and supplemented by contract resource where appropriate the application software is a mixture of back office systems and end user facing websites, including integrations with 3rd party systems. You will gather and interpret requirements from internal and external stakeholders, document and communicate the functional design, including look and feel of the system, following the whole project lifecycle in terms of supporting the development and testing phases to ensure the originally intended functionality is delivered appropriately and producing system documentation for internal use and external users.
The Role:
* Responsible for conducting appropriate testing, delivering regular program updates as well as the release notes.
* Collate information from various stakeholders (both internal and external) and developing an overall solution vision.
* The Product Delivery Manager must be able to communicate that vision to stakeholders and to the team.
* Responsible for decomposing the vision into a number of user stories, which make up the Product Backlog.
* Working with the team and the business, they are responsible for creating a Release and Iteration Plan based on the Backlog.
* The Product Delivery Manager is responsible for the motivation and coordination of the development team.
* You must ensure that all team members are working together effectively, are communicating with other teams and that they are producing quality work, in line with the overall program vision.
* Communicate with the interested stakeholders to gather detailed requirements.
* Communicate with the business, Managers, Senior Management and Head of Product Delivery to ensure that there is visibility into the program direction, schedule and progress.
* Communicate the Product Vision to interested stakeholders. o Communicate with the team to ensure that they understand what is required of them.
* As a Product Delivery Manager, you will work with the Designer, Architects and Team leads.
The individual
* Ability to communicate at all levels, the role will require the Product Delivery Manager to be able to communicate effectively with their team, stakeholders, senior management, head of product delivery and technical resource.
* Ensure that the project is delivered according to schedule.
* Creates a vision of a solution which stretches the team and delivers true innovation in the market place.
* Ability to coordinate a multidisciplinary team to achieve the project aims which will be under the direction of the Product Delivery Manager and Head of Product Delivery for the duration of the project.
* Business Analysis background with proven experience obtaining requirements from stakeholders.
* Ability to analyse and research problems and propose solutions
* Ability to work with minimal direction, yet also able to work in team environment
Desirable:
* Design orientated experience (screen layouts / prototypes)
* Knowledge of Best practice release and change management frameworks and procedures
* Understanding and appreciation of technology and how it can be used
* Knowledge of agile development practises
* Development experience or IT background
* Project Management experience
In return you will receive a salary to c£50k with a benefits package that includes bonus, pension, BUPA and 25 days holiday.
If you are a Product owner, Business Analyst, Software Project Manager looking for a new role either apply online or if would like to find out about other Oracle opportunities please contact Craig Carnell on (url removed) or phone 01793437292
Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.
Outsource. Our People. Your Success.
Outsource UK is one of the country’s largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.
We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.
The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client’s and candidate’s needs.
Please visit our website (url removed)
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: 12th November 2018
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: 4th November 2018
Oct 23, 2018
Intern
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: 12th November 2018
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: 4th November 2018
Well-known and large scale luxury travel business currently requires a Web Analyst with a sound understanding of conversion optimisation and knowledge of Google Analytics to join its friendly team in Crawley
Working within an e-commerce team responsible for the online sale of luxury long-haul holidays, the Web Analyst will play a pivotal role in promoting the understanding of online customer behavior, using Google Analytics to identify customer behaviour patterns and identify recommendations for enhancements to customer journey.
With a highly analytical mind and appreciation of customer behaviour, the Web Analyst will be responsible for the following:
- Work with Finance and Commercial teams to ensure that web analytics are reported in line with business analytics
- Produce automated weekly, monthly reports (Excel, BI tools, Google Analytics) and ad hoc reporting as required by the business.
- Deliver error reporting and analysis.
- Establish “dashboard” style online reporting from a range of different data sources for senior management team in the areas of acquisition, conversion and retention
- Put in place merchandising campaign analysis, feeding back to the business on performance post-campaign.
- Be one of the business owners for our analytics tools & tags (Google Analytics) and point of audit for web data to ensure accuracy.
- Regularly audit tracking tags and parameter implementations for data capture accuracy.
- Specify and recommend improvements to tracking to fit with business requirements; co-ordinate delivery of these changes with IT (and external agencies, where required).
- Consolidate data and validate against other business sources.
In addition, the Web Analyst will support the Merchandising Executive in delivering a broad conversion optimisation programme, carrying out the following tasks:
- Help establish A/B and multivariate testing process.
- Identify areas of the websites which are underperforming and make recommendations for test plans.
- Establish a web analytics forum with key commercial stakeholders from across the business to encourage take up of analytics tools and also to better understand business drivers.
- Undertake website behaviour and customer experience analysis, building customer segments
- Contribute data-driven rationales to define changes to our websites.
The successful Web Analyst will have demonstrable experience working within an e-commerce environment, with knowledge of Google Analytics (desirable) or other clickstream analysis tools such as SiteCatalyst, WebTrends and Coremetrics etc.
In addition, the Web Analyst will be a high level user of MS Excel and have experience in various web analysis methodologies including testing (A/B / MVT), competition analysis, surveys and market research. You will also be an excellent communicator, able to converse with all levels of stakeholders and end users.
This is an excellent opportunity to join a fantastic travel business and play an important role in the conversion of web sales across a number of leading luxury e-commerce websites.
In reward for you web analysis and conversion optimisation skills, as well as contribution as an enthusiastic and well humoured team player, you will be rewarded with a salary of up to £30,000, 25 days holiday, pension, life assurance, and above all, the long term opportunity to grow your skills and career within an exciting industry.
Keywords: Travel, E-Commerce, Web Analyst, Conversion Optimisation, A/B Testing, MVT Testing, Google Analytics, SiteCatalyst, WebTrends, Corementrics, Tealeaf, MS Excel, Web Analytics, Crawley, West Sussex, Gatwick, eCommerce
This is a permanent vacancy
Sep 09, 2016
Well-known and large scale luxury travel business currently requires a Web Analyst with a sound understanding of conversion optimisation and knowledge of Google Analytics to join its friendly team in Crawley
Working within an e-commerce team responsible for the online sale of luxury long-haul holidays, the Web Analyst will play a pivotal role in promoting the understanding of online customer behavior, using Google Analytics to identify customer behaviour patterns and identify recommendations for enhancements to customer journey.
With a highly analytical mind and appreciation of customer behaviour, the Web Analyst will be responsible for the following:
- Work with Finance and Commercial teams to ensure that web analytics are reported in line with business analytics
- Produce automated weekly, monthly reports (Excel, BI tools, Google Analytics) and ad hoc reporting as required by the business.
- Deliver error reporting and analysis.
- Establish “dashboard” style online reporting from a range of different data sources for senior management team in the areas of acquisition, conversion and retention
- Put in place merchandising campaign analysis, feeding back to the business on performance post-campaign.
- Be one of the business owners for our analytics tools & tags (Google Analytics) and point of audit for web data to ensure accuracy.
- Regularly audit tracking tags and parameter implementations for data capture accuracy.
- Specify and recommend improvements to tracking to fit with business requirements; co-ordinate delivery of these changes with IT (and external agencies, where required).
- Consolidate data and validate against other business sources.
In addition, the Web Analyst will support the Merchandising Executive in delivering a broad conversion optimisation programme, carrying out the following tasks:
- Help establish A/B and multivariate testing process.
- Identify areas of the websites which are underperforming and make recommendations for test plans.
- Establish a web analytics forum with key commercial stakeholders from across the business to encourage take up of analytics tools and also to better understand business drivers.
- Undertake website behaviour and customer experience analysis, building customer segments
- Contribute data-driven rationales to define changes to our websites.
The successful Web Analyst will have demonstrable experience working within an e-commerce environment, with knowledge of Google Analytics (desirable) or other clickstream analysis tools such as SiteCatalyst, WebTrends and Coremetrics etc.
In addition, the Web Analyst will be a high level user of MS Excel and have experience in various web analysis methodologies including testing (A/B / MVT), competition analysis, surveys and market research. You will also be an excellent communicator, able to converse with all levels of stakeholders and end users.
This is an excellent opportunity to join a fantastic travel business and play an important role in the conversion of web sales across a number of leading luxury e-commerce websites.
In reward for you web analysis and conversion optimisation skills, as well as contribution as an enthusiastic and well humoured team player, you will be rewarded with a salary of up to £30,000, 25 days holiday, pension, life assurance, and above all, the long term opportunity to grow your skills and career within an exciting industry.
Keywords: Travel, E-Commerce, Web Analyst, Conversion Optimisation, A/B Testing, MVT Testing, Google Analytics, SiteCatalyst, WebTrends, Corementrics, Tealeaf, MS Excel, Web Analytics, Crawley, West Sussex, Gatwick, eCommerce
This is a permanent vacancy
For more than 85 years, Caterpillar has been building the world's infrastructure and, in partnership with our network of Cat® dealers worldwide, has helped drive positive and sustainable change on every continent. We are a global company, with hundreds of locations worldwide to serve and support our customer base, and respond quickly to their needs.
With a history stretching back more than 80 years, Perkins Engines is one of the world's leading providers of diesel and gas engines. Since December 1997, Perkins Engines has been part of Caterpillar. We aim to set standards of engineering excellence, providing the most comprehensive range of innovative and reliable power solutions, tailored to meet the precise requirements of our customers.
Industrial Power Systems Division is a Global supplier of world class engines with a leading aftermarket parts business supporting customers worldwide.
We are now recruiting for an experienced Online Data Analyst to define analytical methodologies and reporting processes within our Aftermarkets business. You will need to be able to tell the story of a customer's interaction within the eCommerce website, pulling together complex data to form solid business intelligence and delivering recommendations to improve our online Parts business.
Job Description:
* As the Web Data Analyst, you'll be producing actionable insight which will be used to identify opportunities to improve our website performance and ultimately the customer journey.
* You will also be responsible for producing insight from our social media presence, supporting social strategy development and providing recommendations to the Community Manager to increase reach and engagement via these channels.
* Responsible for Web Analytics and optimisation solutions and systems on the eCommerce platform.
* Responsible for the accurate implementation of visitor, lead and sales tracking and analysis across multiple platforms.
* Identify up-to-date relevant tools to support data management and analysis of campaigns.
* Define, monitor and implement the Web Analytics strategy and associated data analysis.
* Provide relevant analytics and systems training to teams where relevant.
* Present key findings of reports, including actionable insights for key stakeholders, including customer profiling data to feed into marketing strategies.
* Provide key insights and work with community manager to define and shape the social strategy for improved reach and capabilities.
* Develop strong relationships and engage with teams to obtain data for the business and understand the importance of analytics.
* Recommend and implement data modelling techniques for forecasting and insight for the business, including A/B or multivariate testing.
* Understand and implement segmentation such as Lifetime Value, Behavioural analysis and Model behaviour.
Skills and Experience:
* Previous Web Analytics experience gained within either a B2B or B2C environment.
* Pro-active and results orientated, able to work independently as well as within a team.
* Previous Web Analyst experience gained in a large customer centric organisation
* Excellent project management skills and attention to detail.
* Experience of Social Media campaigns using Facebook, Twitter and LinkedIn
* Excellent communication skills, written and oral, with the ability to translate data into commercial actionable plans and present to Senior Management Teams.
* Experience of analysing complex data and large data volumes.
* Knowledge and application of best practice customer insight principles.
* A demonstrable background in online web analyst research.
* A proven track record of identifying business growth opportunities using data analysis.
* Knowledge of Advanced MS Excel and VBA programming.
* Experience of web analytics platforms such as Google Analytics (GA), IBM Tealeaf, Spring Metrics
* Experience of building statistical models (logistic, regression, clustering etc.)
* Good IT skills using MS Word, Excel, PowerPoint, Visual Basic
Sep 09, 2016
For more than 85 years, Caterpillar has been building the world's infrastructure and, in partnership with our network of Cat® dealers worldwide, has helped drive positive and sustainable change on every continent. We are a global company, with hundreds of locations worldwide to serve and support our customer base, and respond quickly to their needs.
With a history stretching back more than 80 years, Perkins Engines is one of the world's leading providers of diesel and gas engines. Since December 1997, Perkins Engines has been part of Caterpillar. We aim to set standards of engineering excellence, providing the most comprehensive range of innovative and reliable power solutions, tailored to meet the precise requirements of our customers.
Industrial Power Systems Division is a Global supplier of world class engines with a leading aftermarket parts business supporting customers worldwide.
We are now recruiting for an experienced Online Data Analyst to define analytical methodologies and reporting processes within our Aftermarkets business. You will need to be able to tell the story of a customer's interaction within the eCommerce website, pulling together complex data to form solid business intelligence and delivering recommendations to improve our online Parts business.
Job Description:
* As the Web Data Analyst, you'll be producing actionable insight which will be used to identify opportunities to improve our website performance and ultimately the customer journey.
* You will also be responsible for producing insight from our social media presence, supporting social strategy development and providing recommendations to the Community Manager to increase reach and engagement via these channels.
* Responsible for Web Analytics and optimisation solutions and systems on the eCommerce platform.
* Responsible for the accurate implementation of visitor, lead and sales tracking and analysis across multiple platforms.
* Identify up-to-date relevant tools to support data management and analysis of campaigns.
* Define, monitor and implement the Web Analytics strategy and associated data analysis.
* Provide relevant analytics and systems training to teams where relevant.
* Present key findings of reports, including actionable insights for key stakeholders, including customer profiling data to feed into marketing strategies.
* Provide key insights and work with community manager to define and shape the social strategy for improved reach and capabilities.
* Develop strong relationships and engage with teams to obtain data for the business and understand the importance of analytics.
* Recommend and implement data modelling techniques for forecasting and insight for the business, including A/B or multivariate testing.
* Understand and implement segmentation such as Lifetime Value, Behavioural analysis and Model behaviour.
Skills and Experience:
* Previous Web Analytics experience gained within either a B2B or B2C environment.
* Pro-active and results orientated, able to work independently as well as within a team.
* Previous Web Analyst experience gained in a large customer centric organisation
* Excellent project management skills and attention to detail.
* Experience of Social Media campaigns using Facebook, Twitter and LinkedIn
* Excellent communication skills, written and oral, with the ability to translate data into commercial actionable plans and present to Senior Management Teams.
* Experience of analysing complex data and large data volumes.
* Knowledge and application of best practice customer insight principles.
* A demonstrable background in online web analyst research.
* A proven track record of identifying business growth opportunities using data analysis.
* Knowledge of Advanced MS Excel and VBA programming.
* Experience of web analytics platforms such as Google Analytics (GA), IBM Tealeaf, Spring Metrics
* Experience of building statistical models (logistic, regression, clustering etc.)
* Good IT skills using MS Word, Excel, PowerPoint, Visual Basic