This will be a site-based job at Harwich, with travel required to our other UK sites (Surrey and Cheshire).
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Apr 19, 2024
Contractor
This will be a site-based job at Harwich, with travel required to our other UK sites (Surrey and Cheshire).
The main responsibilities are as follows:
Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.
Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.
Qualification/Skills/Experience
Completed education or degree in Computer Science, Information Technology or a related field.
Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
Experience with Cisco IOS Switches (not required but would be advantageous).
Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
Experience with Microsoft Config Manager.
Experience with scripting languages, including PowerShell, VB and batch files.
Experience with helpdesk or ticketing systems.
Excellent communication skills and the ability to explain complex technical concepts in simple terms.
Team player with the ability to work under pressure and prioritise tasks.
Willingness to engage in continuous learning and adapt to new technologies.
Ability to multi-task and meet defined deadlines.
Benefits include:
25 days holiday per year
Healthcare/EAP Scheme
Pension scheme
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Providing support on the OPERA suite of products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Hospitality operations background.
Minimum 2 years of experience in the support or installation & configuration of Oracle Hospitality PMS products, together with the associated customer training.
Experience in working with competitive hospitality products including PMS and Spa systems.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a passport and be available for occasional travel.
What you will be doing
Provide telephonic / remote / onsite support for all OPERA products, QA skills advantageous.
Ensure accurate and timely updates of logged support issues on the in-house call logging system.
Research and test problems to confirm, isolate and identify root cause and propose/document resolutions/future mitigation
Assist with the occasional implementation, testing and writing of documentation
Test and troubleshoot new versions prior to release.
Prioritize numerous issues of varying severity & service levels and deal with them
Log and manage support cases with 3rd parties.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Providing support on the OPERA suite of products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Hospitality operations background.
Minimum 2 years of experience in the support or installation & configuration of Oracle Hospitality PMS products, together with the associated customer training.
Experience in working with competitive hospitality products including PMS and Spa systems.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a passport and be available for occasional travel.
What you will be doing
Provide telephonic / remote / onsite support for all OPERA products, QA skills advantageous.
Ensure accurate and timely updates of logged support issues on the in-house call logging system.
Research and test problems to confirm, isolate and identify root cause and propose/document resolutions/future mitigation
Assist with the occasional implementation, testing and writing of documentation
Test and troubleshoot new versions prior to release.
Prioritize numerous issues of varying severity & service levels and deal with them
Log and manage support cases with 3rd parties.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
The Purpose As a result of our remarkable growth and advancements in our internal software, we're recruiting for a Systems Training Specialist to play a pivotal role in strengthening our Learning & Development agenda. The specialist will facilitate training sessions to assist project and program teams during the transition and integration of colleagues from acquired businesses into WorkNest. You will design, develop, and deliver training programs focused on internal IT software packages, across a range of platforms such as our CRM - Salesforce, our Case Management software, our HRIS and various AI tools. Your role will be key to enhancing and ensuring colleagues' software proficiency, facilitating technology adoption, as well as designing and delivering training to external clients ahead of their transition to our in-house platforms. The role In this brand-new role, you will be responsible for providing captivating and thorough training sessions on internal IT software applications, integrated apps, and AI tools. Your role will involve designing and facilitating interactive workshops and training modules with the specific goal of enhancing colleagues' grasp and proficient utilisation of internal platforms, IT tools, and innovative work methods. It's crucial that all training materials are engaging, inclusive, and consistently refreshed to align with the latest software advancements and industry best practices.You'll collaborate with departmental managers and project leaders to cultivate strong relationships with internal stakeholders, ensuring their training requirements are addressed efficiently to promote a workplace culture centred on continual professional development. Keeping abreast of the latest developments, updates, releases, and best practices in internal IT software is essential, as is staying informed about the latest trends in IT software training and technological advancements. About you To succeed in this role, you will need to be proficient in a wide range of IT systems. Your exceptional communication skills will empower you to efficiently convey information to a variety of audiences, accommodating their preferred learning styles while meeting the needs of both individuals and groups during training sessions. Previous experience of supporting and training colleagues who may be hesitant to change would be advantageous. Strong people management and leadership abilities are crucial for a successful beginning, coupled with your talent to inspire and motivate others. Where you'll be working: This is a hybrid role (a minimum of two days per week in the Chester office, with the rest of the week remote). The Package This role attracts a salary of £43,000 - £50,000 per annum (depending on experience) and an attractive company benefits package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR, Health and Safety, CQC Compliance support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution.Our Vision is to be an organisation of excellence, that employers turn to for nurture and protection.The closing date for receipt of applications is 4th May 2024 Location : Hybrid working with an office base in Chester Contract : Permanent, Full time Hours 37.5 Salary : £43,000-£50,000 per annum (depending on experience) Benefits : CompetitiveREF-
Apr 19, 2024
Full time
The Purpose As a result of our remarkable growth and advancements in our internal software, we're recruiting for a Systems Training Specialist to play a pivotal role in strengthening our Learning & Development agenda. The specialist will facilitate training sessions to assist project and program teams during the transition and integration of colleagues from acquired businesses into WorkNest. You will design, develop, and deliver training programs focused on internal IT software packages, across a range of platforms such as our CRM - Salesforce, our Case Management software, our HRIS and various AI tools. Your role will be key to enhancing and ensuring colleagues' software proficiency, facilitating technology adoption, as well as designing and delivering training to external clients ahead of their transition to our in-house platforms. The role In this brand-new role, you will be responsible for providing captivating and thorough training sessions on internal IT software applications, integrated apps, and AI tools. Your role will involve designing and facilitating interactive workshops and training modules with the specific goal of enhancing colleagues' grasp and proficient utilisation of internal platforms, IT tools, and innovative work methods. It's crucial that all training materials are engaging, inclusive, and consistently refreshed to align with the latest software advancements and industry best practices.You'll collaborate with departmental managers and project leaders to cultivate strong relationships with internal stakeholders, ensuring their training requirements are addressed efficiently to promote a workplace culture centred on continual professional development. Keeping abreast of the latest developments, updates, releases, and best practices in internal IT software is essential, as is staying informed about the latest trends in IT software training and technological advancements. About you To succeed in this role, you will need to be proficient in a wide range of IT systems. Your exceptional communication skills will empower you to efficiently convey information to a variety of audiences, accommodating their preferred learning styles while meeting the needs of both individuals and groups during training sessions. Previous experience of supporting and training colleagues who may be hesitant to change would be advantageous. Strong people management and leadership abilities are crucial for a successful beginning, coupled with your talent to inspire and motivate others. Where you'll be working: This is a hybrid role (a minimum of two days per week in the Chester office, with the rest of the week remote). The Package This role attracts a salary of £43,000 - £50,000 per annum (depending on experience) and an attractive company benefits package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR, Health and Safety, CQC Compliance support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution.Our Vision is to be an organisation of excellence, that employers turn to for nurture and protection.The closing date for receipt of applications is 4th May 2024 Location : Hybrid working with an office base in Chester Contract : Permanent, Full time Hours 37.5 Salary : £43,000-£50,000 per annum (depending on experience) Benefits : CompetitiveREF-
Senior PHP Developer (PHP, Laravel, WordPress) Manchester - Up to £65,000 Manchester, Hybrid (2 days a week) £55k - £65k This is a brand new opportunity to join a highly renowned marketing agency to work on varied B2B, B2C, E-Commerce and Web-based projects. This position would suit an experienced Senior PHP Developer to work across a range of Greenfield and existing web projects to facilitate the expansion of their client base. You will work alongside a team of talented Web Developers, UX Designers, Marketing Specialists and report directly to the Head of Digital. The Senior Developer's skills: You will bring 4+ years of PHP/CSS/HTML experience working on Laravel development and API integration. An understanding of WordPress, JavaScript, and Cloud Computing is desirable. API development & integrations Understanding of Cloud Computing is desirable(AWS, GCP or Azure) Understanding of ReactJS, VueJS (desirable) Why Join This Company? As they continue to grow, this award-winning marketing agency are always looking for ways to enhance their renumeration and benefits package. You will receive benefits such as: Exceptional training opportunities Healthcare insurance Annual bonus scheme Hefty training budget Hybrid working available Regular team socials events In house gym Pension scheme Flexible working Modern bespoke office space makes for a stunning place to collaborate Excellent tech, training and support True investment from management in your career and wellbeing APPLY NOW for immediate consideration! Interviews commencing ASAP. Senior PHP Developer (PHP, Laravel, WordPress) Manchester - Up to £65,000 Manchester, Hybrid (2 days a week) £55k - £65k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 19, 2024
Full time
Senior PHP Developer (PHP, Laravel, WordPress) Manchester - Up to £65,000 Manchester, Hybrid (2 days a week) £55k - £65k This is a brand new opportunity to join a highly renowned marketing agency to work on varied B2B, B2C, E-Commerce and Web-based projects. This position would suit an experienced Senior PHP Developer to work across a range of Greenfield and existing web projects to facilitate the expansion of their client base. You will work alongside a team of talented Web Developers, UX Designers, Marketing Specialists and report directly to the Head of Digital. The Senior Developer's skills: You will bring 4+ years of PHP/CSS/HTML experience working on Laravel development and API integration. An understanding of WordPress, JavaScript, and Cloud Computing is desirable. API development & integrations Understanding of Cloud Computing is desirable(AWS, GCP or Azure) Understanding of ReactJS, VueJS (desirable) Why Join This Company? As they continue to grow, this award-winning marketing agency are always looking for ways to enhance their renumeration and benefits package. You will receive benefits such as: Exceptional training opportunities Healthcare insurance Annual bonus scheme Hefty training budget Hybrid working available Regular team socials events In house gym Pension scheme Flexible working Modern bespoke office space makes for a stunning place to collaborate Excellent tech, training and support True investment from management in your career and wellbeing APPLY NOW for immediate consideration! Interviews commencing ASAP. Senior PHP Developer (PHP, Laravel, WordPress) Manchester - Up to £65,000 Manchester, Hybrid (2 days a week) £55k - £65k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 19, 2024
Full time
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme. The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
We have an exciting opportunity for a talented, creative and experienced system support specialist to join our busy delivery team based in Darlington. This is ideally suited to an individual who possess excellent communication skills, is an analytical thinker who can engage at all levels. We are one big team working together promoting smarter and sustainable travel. The team strives to share the very best schemes, ideas and knowledge to support growing active journeys in the UK, having some fun along the way. This is a not-for-profit membership organisation the exists to increase levels of active and sustainable travel in business, education and community settings. The postholder will be providing support, training and guidance to system users including by telephone, email and online support. Working to ensure the system is running efficiently by resolving or escalating system issues and managing a systems issues log. Developing and maintaining system documentation, user guides and resources. We invite applications from candidates with demonstrable experience of working within the System Support field and have experience of development and maintenance of IT systems, writing reports to enable the provision of management data and data analysis. Candidates must be approachable, friendly and able to communicate effectively, customer focussed and have the ability to adapt and work within a variety of situations. The role will be based in the Darlington office for a minimum of 50% with remote working arrangements for the remainder. This is a fulltime role (37.5 hours per week) with core operational hours between 8am and 6pm. This is a Fixed term role until 31st March 2025 (potential for extension subject to funding) Salary range is drive by experience £28-36,000 per annum. Key Areas of Responsibility : Providing first line support to system users Basic systems training and telephone support to licence holders Maintain technical user guides, documents and resources Providing second line support (in depth technical) resolving and escalating system issues and managing the issues log Undertaking some level three support by liaising with suppliers where necessary to resolve issues and attend routine supplier meetings Work on the building and testing of system changes using the EIM no-code software platform Identify opportunities to improve processes and systems Share progress updates and seek input from peers, Board members and non-Executive members
Apr 19, 2024
Full time
We have an exciting opportunity for a talented, creative and experienced system support specialist to join our busy delivery team based in Darlington. This is ideally suited to an individual who possess excellent communication skills, is an analytical thinker who can engage at all levels. We are one big team working together promoting smarter and sustainable travel. The team strives to share the very best schemes, ideas and knowledge to support growing active journeys in the UK, having some fun along the way. This is a not-for-profit membership organisation the exists to increase levels of active and sustainable travel in business, education and community settings. The postholder will be providing support, training and guidance to system users including by telephone, email and online support. Working to ensure the system is running efficiently by resolving or escalating system issues and managing a systems issues log. Developing and maintaining system documentation, user guides and resources. We invite applications from candidates with demonstrable experience of working within the System Support field and have experience of development and maintenance of IT systems, writing reports to enable the provision of management data and data analysis. Candidates must be approachable, friendly and able to communicate effectively, customer focussed and have the ability to adapt and work within a variety of situations. The role will be based in the Darlington office for a minimum of 50% with remote working arrangements for the remainder. This is a fulltime role (37.5 hours per week) with core operational hours between 8am and 6pm. This is a Fixed term role until 31st March 2025 (potential for extension subject to funding) Salary range is drive by experience £28-36,000 per annum. Key Areas of Responsibility : Providing first line support to system users Basic systems training and telephone support to licence holders Maintain technical user guides, documents and resources Providing second line support (in depth technical) resolving and escalating system issues and managing the issues log Undertaking some level three support by liaising with suppliers where necessary to resolve issues and attend routine supplier meetings Work on the building and testing of system changes using the EIM no-code software platform Identify opportunities to improve processes and systems Share progress updates and seek input from peers, Board members and non-Executive members
Junior Project Manager (ICP/Utilities) Stirling, Scotland 40,000 - 45,000 + Progression + Training + Vehicle + Holidays + Pension Are you a graduate engineer with project management experience? On offer is the opportunity join an ambitious and rapidly growing company offering a junior project management role, excellent development opportunities and the ability to progress within the business? This rapidly growing company are a specialist in the design and consultancy of power systems for a range of sectors, and aim to provide a high quality service to their ever-growing client base. Due to their rapid expansion, they are now looking for a junior project manager to join their team. In this varied role, you will be working from home and commuting to client sites, liaising with customers, managing the allocated resources from design through to construction, and helping to grow and develop the business. You will receive excellent training and progression opportunities within the company. The ideal candidate will have an electrical engineering bachelor's degree and have a keen interest in managing projects within the power systems field. This is an exciting opportunity for a graduate engineer with project management experience who is looking to work alongside a highly skilled team and help develop the company as well as their own career. The Role: Managing the allocated resources from design through to construction Develop designs and construction drawings Assisting in the growth and development of the business Completing monthly reports, and carrying out cost forecasting and invoicing. The Person: Bachelor's degree in Electrical Engineering Strong interest in the development of power systems Full driving license and willing to commute to client sites in London, and nationwide when needed To apply for this role or to be considered for further roles, please click "Apply Now" or contact Aphi Sivakumar at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed
Apr 19, 2024
Full time
Junior Project Manager (ICP/Utilities) Stirling, Scotland 40,000 - 45,000 + Progression + Training + Vehicle + Holidays + Pension Are you a graduate engineer with project management experience? On offer is the opportunity join an ambitious and rapidly growing company offering a junior project management role, excellent development opportunities and the ability to progress within the business? This rapidly growing company are a specialist in the design and consultancy of power systems for a range of sectors, and aim to provide a high quality service to their ever-growing client base. Due to their rapid expansion, they are now looking for a junior project manager to join their team. In this varied role, you will be working from home and commuting to client sites, liaising with customers, managing the allocated resources from design through to construction, and helping to grow and develop the business. You will receive excellent training and progression opportunities within the company. The ideal candidate will have an electrical engineering bachelor's degree and have a keen interest in managing projects within the power systems field. This is an exciting opportunity for a graduate engineer with project management experience who is looking to work alongside a highly skilled team and help develop the company as well as their own career. The Role: Managing the allocated resources from design through to construction Develop designs and construction drawings Assisting in the growth and development of the business Completing monthly reports, and carrying out cost forecasting and invoicing. The Person: Bachelor's degree in Electrical Engineering Strong interest in the development of power systems Full driving license and willing to commute to client sites in London, and nationwide when needed To apply for this role or to be considered for further roles, please click "Apply Now" or contact Aphi Sivakumar at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed
Job Brief: Inside IR35 Contract Business Analyst with ServiceNow Experience Position : Inside IR35 Contract Business Analyst Client Industry : Professional Services Location : Leeds twice a month Duration : 6 month initial - scope to go on through next year Introduction: Our client, a leading Professional Services firm, is seeking an experienced Business Analyst with expertise in ServiceNow to join their team on an inside IR35 contract basis. The successful candidate will play a vital role in analysing business processes, gathering requirements, and facilitating the implementation and enhancement of ServiceNow solutions to meet the client's needs. Key Responsibilities: Requirement Gathering: Collaborate with stakeholders to elicit, analyse, and document business requirements related to ServiceNow implementations and enhancements. Business Process Analysis: Conduct thorough analysis of existing business processes to identify areas for improvement and optimization through the implementation of ServiceNow solutions. Solution Design: Work closely with technical teams to translate business requirements into technical specifications and design solutions within the ServiceNow platform. Configuration and Customization: Utilise expertise in ServiceNow to configure and customize the platform to meet business requirements, including workflows, forms, reports, and integrations. Testing and Quality Assurance: Develop and execute test plans to ensure the quality and functionality of ServiceNow solutions, and facilitate user acceptance testing (UAT) with stakeholders. Training and Documentation: Provide training to end-users on new ServiceNow functionalities and processes, and develop comprehensive documentation to support training and ongoing operations. Stakeholder Management: Build strong relationships with stakeholders at all levels of the organization, and effectively communicate project status, risks, and issues. Required Skills and Qualifications: Proven experience as a Business Analyst in a Professional Services environment. Extensive hands-on experience with ServiceNow, including configuration, customization, and administration. Strong understanding of IT Service Management (ITSM) processes and best practices. Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Experience with Agile methodologies and tools for project management. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Relevant certifications in ServiceNow (e.g., Certified Implementation Specialist) are highly desirable. Additional Information: This is an inside IR35 contract position, and candidates must be prepared to work within the scope of IR35 regulations. The duration of the contract and specific location will be discussed with shortlisted candidates during the interview process. The successful candidate will have the opportunity to work with a dynamic team within a reputable Professional Services firm and contribute to the successful delivery of ServiceNow solutions. How to Apply: If you are a skilled Business Analyst with ServiceNow experience and are interested in this contract opportunity, please submit your updated resume along with a cover letter detailing your relevant experience and availability for the contract duration. We look forward to reviewing your application. SPG Resourcing is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce we hire. We offer reasonable accommodation at every stage of the application and interview process.
Apr 19, 2024
Contractor
Job Brief: Inside IR35 Contract Business Analyst with ServiceNow Experience Position : Inside IR35 Contract Business Analyst Client Industry : Professional Services Location : Leeds twice a month Duration : 6 month initial - scope to go on through next year Introduction: Our client, a leading Professional Services firm, is seeking an experienced Business Analyst with expertise in ServiceNow to join their team on an inside IR35 contract basis. The successful candidate will play a vital role in analysing business processes, gathering requirements, and facilitating the implementation and enhancement of ServiceNow solutions to meet the client's needs. Key Responsibilities: Requirement Gathering: Collaborate with stakeholders to elicit, analyse, and document business requirements related to ServiceNow implementations and enhancements. Business Process Analysis: Conduct thorough analysis of existing business processes to identify areas for improvement and optimization through the implementation of ServiceNow solutions. Solution Design: Work closely with technical teams to translate business requirements into technical specifications and design solutions within the ServiceNow platform. Configuration and Customization: Utilise expertise in ServiceNow to configure and customize the platform to meet business requirements, including workflows, forms, reports, and integrations. Testing and Quality Assurance: Develop and execute test plans to ensure the quality and functionality of ServiceNow solutions, and facilitate user acceptance testing (UAT) with stakeholders. Training and Documentation: Provide training to end-users on new ServiceNow functionalities and processes, and develop comprehensive documentation to support training and ongoing operations. Stakeholder Management: Build strong relationships with stakeholders at all levels of the organization, and effectively communicate project status, risks, and issues. Required Skills and Qualifications: Proven experience as a Business Analyst in a Professional Services environment. Extensive hands-on experience with ServiceNow, including configuration, customization, and administration. Strong understanding of IT Service Management (ITSM) processes and best practices. Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Experience with Agile methodologies and tools for project management. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Relevant certifications in ServiceNow (e.g., Certified Implementation Specialist) are highly desirable. Additional Information: This is an inside IR35 contract position, and candidates must be prepared to work within the scope of IR35 regulations. The duration of the contract and specific location will be discussed with shortlisted candidates during the interview process. The successful candidate will have the opportunity to work with a dynamic team within a reputable Professional Services firm and contribute to the successful delivery of ServiceNow solutions. How to Apply: If you are a skilled Business Analyst with ServiceNow experience and are interested in this contract opportunity, please submit your updated resume along with a cover letter detailing your relevant experience and availability for the contract duration. We look forward to reviewing your application. SPG Resourcing is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce we hire. We offer reasonable accommodation at every stage of the application and interview process.
Business Applications Coordinator Dartford Competitive salary + Hybrid + Bonus + Free Parking An incredible opportunity awaits a business administration backgrounded coordinator to flourish within an established company in an exciting role. In this position, you will be responsible for managing the service levels of internal and external teams by coordinating the support being demanded by the company. This position is designed to oversee service levels across internal and external teams by coordinating the support requests received. Responsibilities include triaging inbound tickets to the internal Apps team, handling routine tasks like user account creation for various applications, conducting monthly reporting duties, and facilitating communication between Brigade and our third-party support desks for internal processes. Established for over 40 years, this world leading company specialise in the design & manufacture of specialist safety systems for use in a wide variety of industries. They have developed an unrivalled reputation within their market and are the global leader within it. With recent investments and big plans, they are now going through a period of rapid expansion. Due to this they are now looking for a Business Coordinator to join their business support team. The ideal candidate understands the importance of following processes, possesses self-motivation to achieve success, and demonstrates the ability to work effectively both within a team and independently. You will be highly organised individual who thrives under pressure and can manage tight deadlines while maintaining a professional demeanor. A positive and enthusiastic attitude, coupled with a can-do approach, is essential. Additionally, proficiency in Excel and a fundamental understanding of IT are required for this role. This an amazing opportunity where you can progress within the company as it grows and with training being provided on the company system so you can advance your skills within the role. The company provides yearly bonuses depending on the department's performance too. The person: Proficiency in Excel and a fundamental understanding of IT are required for this role. Able to commute to Dartford office and work 3 days onsite. Ability to work under pressure and a team to meet SLA's and KPI Able to work in a team and independently. The role: Oversee the prioritization and assignment of internal support tickets for the applications team, ensuring adherence to SLA priorities and allocation to appropriate internal or external resources. Take ownership of the starter, mover, and leaver process for business applications, including account creation, editing, disabling, and managing license requirements. Maintain awareness of the IT Applications business continuity plan and provide support to the team in the event of plan activation. Manage the business applications email inbox and internal support ticketing system, ensuring real-time updates and accurate statistical data at all times. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 19, 2024
Full time
Business Applications Coordinator Dartford Competitive salary + Hybrid + Bonus + Free Parking An incredible opportunity awaits a business administration backgrounded coordinator to flourish within an established company in an exciting role. In this position, you will be responsible for managing the service levels of internal and external teams by coordinating the support being demanded by the company. This position is designed to oversee service levels across internal and external teams by coordinating the support requests received. Responsibilities include triaging inbound tickets to the internal Apps team, handling routine tasks like user account creation for various applications, conducting monthly reporting duties, and facilitating communication between Brigade and our third-party support desks for internal processes. Established for over 40 years, this world leading company specialise in the design & manufacture of specialist safety systems for use in a wide variety of industries. They have developed an unrivalled reputation within their market and are the global leader within it. With recent investments and big plans, they are now going through a period of rapid expansion. Due to this they are now looking for a Business Coordinator to join their business support team. The ideal candidate understands the importance of following processes, possesses self-motivation to achieve success, and demonstrates the ability to work effectively both within a team and independently. You will be highly organised individual who thrives under pressure and can manage tight deadlines while maintaining a professional demeanor. A positive and enthusiastic attitude, coupled with a can-do approach, is essential. Additionally, proficiency in Excel and a fundamental understanding of IT are required for this role. This an amazing opportunity where you can progress within the company as it grows and with training being provided on the company system so you can advance your skills within the role. The company provides yearly bonuses depending on the department's performance too. The person: Proficiency in Excel and a fundamental understanding of IT are required for this role. Able to commute to Dartford office and work 3 days onsite. Ability to work under pressure and a team to meet SLA's and KPI Able to work in a team and independently. The role: Oversee the prioritization and assignment of internal support tickets for the applications team, ensuring adherence to SLA priorities and allocation to appropriate internal or external resources. Take ownership of the starter, mover, and leaver process for business applications, including account creation, editing, disabling, and managing license requirements. Maintain awareness of the IT Applications business continuity plan and provide support to the team in the event of plan activation. Manage the business applications email inbox and internal support ticketing system, ensuring real-time updates and accurate statistical data at all times. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
As Infrastructure Analyst you will: Support the infrastructure Manager with tasks / projects Maintain and develop the office infrastructure Point of escalation to the Service Desk to resolve complex issues Work collaboratively with all IT teams to execute IT Roadmap tasks Support the implementation of new strategies and carry out work in alignment with IT policies Create and manage system configuration documentation Create and implement test plans and recovery systems Make recommendations on how to enhance the infrastructure security and performance We are looking for someone with a combination of the following skills: Minimum 3 years' experience supporting Microsoft technologies Experience troubleshooting, resolving complex issues, and change management Good knowledge of networking: troubleshooting, routing, switches Microsoft AD, DHCP, DNS etc. Experience with DR and BC and HA technologies Industry certs: ITIL, MC: AZ, etc. In return A salary of £40,000-45,000 Hybrid working - split between office and home 35 hour working week M-F (Smart/ Flexible working available) Pension contribution Private medical insurance, life assurance Travel ticket PDPs, training and progression opportunities 25 days holiday and bank holiday, Christmas shutdown, buy/sell holidays Birthday privilege day and charity volunteering day. Whatever your ambition in your job search - we share it. We're invested in life-long partnerships that empower both people and businesses to succeed. Our robust relationships with employers across the world of work, the latest insights and deep industry knowledge, means we have the best roles for you, at all stages of your career journey. Because at Hays, we're Working for your tomorrow. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 19, 2024
Full time
As Infrastructure Analyst you will: Support the infrastructure Manager with tasks / projects Maintain and develop the office infrastructure Point of escalation to the Service Desk to resolve complex issues Work collaboratively with all IT teams to execute IT Roadmap tasks Support the implementation of new strategies and carry out work in alignment with IT policies Create and manage system configuration documentation Create and implement test plans and recovery systems Make recommendations on how to enhance the infrastructure security and performance We are looking for someone with a combination of the following skills: Minimum 3 years' experience supporting Microsoft technologies Experience troubleshooting, resolving complex issues, and change management Good knowledge of networking: troubleshooting, routing, switches Microsoft AD, DHCP, DNS etc. Experience with DR and BC and HA technologies Industry certs: ITIL, MC: AZ, etc. In return A salary of £40,000-45,000 Hybrid working - split between office and home 35 hour working week M-F (Smart/ Flexible working available) Pension contribution Private medical insurance, life assurance Travel ticket PDPs, training and progression opportunities 25 days holiday and bank holiday, Christmas shutdown, buy/sell holidays Birthday privilege day and charity volunteering day. Whatever your ambition in your job search - we share it. We're invested in life-long partnerships that empower both people and businesses to succeed. Our robust relationships with employers across the world of work, the latest insights and deep industry knowledge, means we have the best roles for you, at all stages of your career journey. Because at Hays, we're Working for your tomorrow. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
HMRC's CFS plays an integral role in Her Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. This requires a specialist network and technology, which the Infrastructure team is responsible for supporting. As CFS grows, so does the need for Infrastructure support. The Infrastructure Senior Officer role is an amazing opportunity for any forward thinking and focused individual who has a passion for technology. The primary responsibility of this role is to support all technology underpinning CFS business as usual activity. This supports Investigators as they capture, investigate, and analyse forensic evidence, extracted from digital media devices that have been, or are suspected of being, used in the commission of crime. Person specification As a member of the HMRC Fraud Investigation Service, Digital Forensic Infrastructure Team, you will: Work in a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support junior engineers. Manage multiple priorities in a fast-paced environment. Work as part of a skilled team sharing ideas, but also take the initiative and work independently with little supervision. Play a leading role in the planning, designing, maintaining and improving Digital Forensic Infrastructure services and technologies. Work with and support third parties in providing infrastructure and work with technical architects to translate architectural designs into operations. You can break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities. Training Requirements: In this role you will have a chance to train and become qualified gaining industry leading infrastructure specialist certifications. You will achieve AWS Associate certification and have a pathway to AWS Professional certification as well as have exposure to relevant SANS training modules. Essential Criteria Experience with, or exposure to VMWare vSphere or similar. Experience with, or exposure to Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.) Experience with, or exposure to network technologies such as Cisco ACI or NXOS, Fortigate firewalls or similar, etc. Experience with, or exposure to supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Exposure to, or awareness of scripting or programming languages (Powershell, Python, TypeScript, etc.) Awareness of public cloud technologies or an interest to learn more. Experience in providing support and guidance to other engineers. Ability to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities. You can demonstrate an understanding of information security and the types of security controls that can be used to mitigate security threats within solutions and services. You must hold or be able to obtain SC security clearance. Desirable Criteria: Degree or degree-level qualification in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA A+, etc. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform) Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.
Apr 19, 2024
Full time
HMRC's CFS plays an integral role in Her Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. This requires a specialist network and technology, which the Infrastructure team is responsible for supporting. As CFS grows, so does the need for Infrastructure support. The Infrastructure Senior Officer role is an amazing opportunity for any forward thinking and focused individual who has a passion for technology. The primary responsibility of this role is to support all technology underpinning CFS business as usual activity. This supports Investigators as they capture, investigate, and analyse forensic evidence, extracted from digital media devices that have been, or are suspected of being, used in the commission of crime. Person specification As a member of the HMRC Fraud Investigation Service, Digital Forensic Infrastructure Team, you will: Work in a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support junior engineers. Manage multiple priorities in a fast-paced environment. Work as part of a skilled team sharing ideas, but also take the initiative and work independently with little supervision. Play a leading role in the planning, designing, maintaining and improving Digital Forensic Infrastructure services and technologies. Work with and support third parties in providing infrastructure and work with technical architects to translate architectural designs into operations. You can break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities. Training Requirements: In this role you will have a chance to train and become qualified gaining industry leading infrastructure specialist certifications. You will achieve AWS Associate certification and have a pathway to AWS Professional certification as well as have exposure to relevant SANS training modules. Essential Criteria Experience with, or exposure to VMWare vSphere or similar. Experience with, or exposure to Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.) Experience with, or exposure to network technologies such as Cisco ACI or NXOS, Fortigate firewalls or similar, etc. Experience with, or exposure to supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Exposure to, or awareness of scripting or programming languages (Powershell, Python, TypeScript, etc.) Awareness of public cloud technologies or an interest to learn more. Experience in providing support and guidance to other engineers. Ability to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot and identify problems across different technology capabilities. You can demonstrate an understanding of information security and the types of security controls that can be used to mitigate security threats within solutions and services. You must hold or be able to obtain SC security clearance. Desirable Criteria: Degree or degree-level qualification in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA A+, etc. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform) Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.
Head of MRI Qube - 80,000 DOE - Leeds (Hybrid) We are seeking a Head of MRI Qube to join our team at a large UK based property management firm. This role will be reporting in the Finance Director and with involve the day-to-day running of multiple business lines/teams. This role will also work in collaboration with the US based officed on wider "big picture" projects and will grant the successful individual with the exposure to exciting development, networking, and progression opportunities. This is the perfect role for an MRI Qube specialist with ideally a background in Finance / Accounting (although not essential as training is provided). This role will be based ideally from my clients Leeds office, on a hybrid working model (2 days per week WFH), although, additional flexibility might be available for the right candidate! Responsibilities: Manage multiple teams with a combined headcount of 30 Hands on approach (supported by the Finance Director) to ensure timely billing, reporting, budgeting, and reconciliation of information to clients To oversee and manage client correspondence Coordinate the regular reporting of financial data to ensure strategic business decision making continues Oversee the implementation of MRI Qube process and assisting business leaders with system consolidation and migrations Requirements: Significant and demonstratable experience with MRI Qube Experience in Senior roles leading projects and ideally teams Finance experience - ACA / CPA Quals or Accounting experience (Desirable but not essential) Experience liaising with business stakeholders Exceptional communication skills If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Head of MRI Qube - 80,000 DOE - Leeds (Hybrid) We are seeking a Head of MRI Qube to join our team at a large UK based property management firm. This role will be reporting in the Finance Director and with involve the day-to-day running of multiple business lines/teams. This role will also work in collaboration with the US based officed on wider "big picture" projects and will grant the successful individual with the exposure to exciting development, networking, and progression opportunities. This is the perfect role for an MRI Qube specialist with ideally a background in Finance / Accounting (although not essential as training is provided). This role will be based ideally from my clients Leeds office, on a hybrid working model (2 days per week WFH), although, additional flexibility might be available for the right candidate! Responsibilities: Manage multiple teams with a combined headcount of 30 Hands on approach (supported by the Finance Director) to ensure timely billing, reporting, budgeting, and reconciliation of information to clients To oversee and manage client correspondence Coordinate the regular reporting of financial data to ensure strategic business decision making continues Oversee the implementation of MRI Qube process and assisting business leaders with system consolidation and migrations Requirements: Significant and demonstratable experience with MRI Qube Experience in Senior roles leading projects and ideally teams Finance experience - ACA / CPA Quals or Accounting experience (Desirable but not essential) Experience liaising with business stakeholders Exceptional communication skills If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on (phone number removed) or at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Employer description: Design Junkie are a full service digital agency founded in 2000. We are a team of passionate brand and digital experts based in ; Design Junkie help brands, big, small, new, and old connect with their audience through a personal approach.We help define their identity through data insight and impactful creative solutions to develop a complete user experience. Overview: We're looking for an enthusiastic candidate to join our team of digital specialists as a Full Stack Web Developer ; Salary: £18,000 per annum. Duties: You'll be working on a wide range of projects for a diverse client portfolio Your primary responsibility will be to develop and maintain Design Junkie's custom-built web-based applications You will need to deliver quality, clean code with a passion for best practice What we are looking for: Essential skills: A basic understanding of front-end development techniques, HTML, CSS and Javascript A basic understanding of programmatic best practices and how they are implemented Desirable skills: Good knowledge or experience with any of the following technologies: PHP, Lavavel, APIs, MySQL, WordPress, Bootstrap, Bitbucket, Drupal or Shopify Personal attributes: You are eager for more responsibility and happy to take a lead on small to medium sized projects. You can manage your own workload to meet milestones and deliver projects on time. You work well within a team environment whilst possessing excellent interpersonal skills You are comfortable inputting into group situations, both colleague and client facing. You care about the work that you produce with a passion for best practice Entry requirements: 7 GCSE's total: English GCSE grades 3+ (D or above) Other 6 GCSE's, including Maths, to be grades 4+ (A-C) You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Benefits: Free on-site parking Ongoing training and personal development plan Macbook Pro Free fruit and fresh coffee Cycle-to-work scheme Early Friday finish Pension scheme Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Apr 19, 2024
Full time
Employer description: Design Junkie are a full service digital agency founded in 2000. We are a team of passionate brand and digital experts based in ; Design Junkie help brands, big, small, new, and old connect with their audience through a personal approach.We help define their identity through data insight and impactful creative solutions to develop a complete user experience. Overview: We're looking for an enthusiastic candidate to join our team of digital specialists as a Full Stack Web Developer ; Salary: £18,000 per annum. Duties: You'll be working on a wide range of projects for a diverse client portfolio Your primary responsibility will be to develop and maintain Design Junkie's custom-built web-based applications You will need to deliver quality, clean code with a passion for best practice What we are looking for: Essential skills: A basic understanding of front-end development techniques, HTML, CSS and Javascript A basic understanding of programmatic best practices and how they are implemented Desirable skills: Good knowledge or experience with any of the following technologies: PHP, Lavavel, APIs, MySQL, WordPress, Bootstrap, Bitbucket, Drupal or Shopify Personal attributes: You are eager for more responsibility and happy to take a lead on small to medium sized projects. You can manage your own workload to meet milestones and deliver projects on time. You work well within a team environment whilst possessing excellent interpersonal skills You are comfortable inputting into group situations, both colleague and client facing. You care about the work that you produce with a passion for best practice Entry requirements: 7 GCSE's total: English GCSE grades 3+ (D or above) Other 6 GCSE's, including Maths, to be grades 4+ (A-C) You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Benefits: Free on-site parking Ongoing training and personal development plan Macbook Pro Free fruit and fresh coffee Cycle-to-work scheme Early Friday finish Pension scheme Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Opus Recruitment Solutions
Market Harborough, Leicestershire
D365 BC Specialist - SaaS upgrade - Fashion/Retail I have a new D365 BC specialist role with an end-user specialising in the apparel, fashion and retail sector. They have recently migrated over to D365 BC (SaaS) and as such are needing an individual to come into the business and resolve some of the current teething problems they have around business central and the current processes. Some of the teething problems they are currently facing are around inventory, reporting, and providing relevant solutions to enhance the effectiveness of business central. This is a long term role as they look to bring the Dynamics business central expertise in-house, you will be the key functional personnel in the business liaising between 2 CRM developers, 1 BC developer and the warehousing and finance team. KEY REQUIREMENTS: Data reporting, BC systems configuration, solution design understanding, training and strong communication skills. If interested, please send an updated CV to (url removed)
Apr 19, 2024
Full time
D365 BC Specialist - SaaS upgrade - Fashion/Retail I have a new D365 BC specialist role with an end-user specialising in the apparel, fashion and retail sector. They have recently migrated over to D365 BC (SaaS) and as such are needing an individual to come into the business and resolve some of the current teething problems they have around business central and the current processes. Some of the teething problems they are currently facing are around inventory, reporting, and providing relevant solutions to enhance the effectiveness of business central. This is a long term role as they look to bring the Dynamics business central expertise in-house, you will be the key functional personnel in the business liaising between 2 CRM developers, 1 BC developer and the warehousing and finance team. KEY REQUIREMENTS: Data reporting, BC systems configuration, solution design understanding, training and strong communication skills. If interested, please send an updated CV to (url removed)
Who you'll be working for: Our client is a frozen food specialist with roots embedded in the distribution and handling of frozen food. This is a position with plenty of opportunity for progression and could be your start in a career in IT. You will assist the team on several tasks and get involved in several different projects. The role will be hands on and fast paced as you work to provide a service to our teams across the business.The client is looking for someone with a passion for IT, a willingness to learn and who is not afraid of getting stuck in and working hard. Responsibilities: Providing a timely, friendly, reliable service to all IT users within the company Logging, monitoring and dispatching helpdesk requests Ensuring that requests are effectively captured and allocated to the appropriate priority levels Undertaking first line support for IT users by phone, email, face to face and remotely Taking ownership of support request and managing through to completion Investigating reported issues in detail, gaining evidence and escalating when necessary to meet SLA's Hardware and network equipment deployment, installation and maintenance Software deployment, upgrades, database maintenance, intranet management Troubleshooting, monitoring and maintaining systems, printers and networks User account creation and management What do they need from you? An interest in IT. Salary: £18,000 per annum Working week: 40 hours per week, shifts either 7am - 4pm, 8am - 6pm or 9am - 6pm Benefits: Free lunch in canteen Pension scheme Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 19, 2024
Full time
Who you'll be working for: Our client is a frozen food specialist with roots embedded in the distribution and handling of frozen food. This is a position with plenty of opportunity for progression and could be your start in a career in IT. You will assist the team on several tasks and get involved in several different projects. The role will be hands on and fast paced as you work to provide a service to our teams across the business.The client is looking for someone with a passion for IT, a willingness to learn and who is not afraid of getting stuck in and working hard. Responsibilities: Providing a timely, friendly, reliable service to all IT users within the company Logging, monitoring and dispatching helpdesk requests Ensuring that requests are effectively captured and allocated to the appropriate priority levels Undertaking first line support for IT users by phone, email, face to face and remotely Taking ownership of support request and managing through to completion Investigating reported issues in detail, gaining evidence and escalating when necessary to meet SLA's Hardware and network equipment deployment, installation and maintenance Software deployment, upgrades, database maintenance, intranet management Troubleshooting, monitoring and maintaining systems, printers and networks User account creation and management What do they need from you? An interest in IT. Salary: £18,000 per annum Working week: 40 hours per week, shifts either 7am - 4pm, 8am - 6pm or 9am - 6pm Benefits: Free lunch in canteen Pension scheme Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!