This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Senior Cloud Support Engineer x 2
Closing date: 29 January 2023
Location: Flexible
Salary: £37,308 - £40,806 (Grade 6)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203405, 203406
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Extensive knowledge and experience of supporting and administering Office 365/SharePoint Online/Dynamics 365/ Web Applications/COTS packages
Proven experience of working within a Public Cloud environment.
Experience of supporting and maintaining Rest APIs.
Experience of working with Azure DevOps and Visual Studio
Proven experience of supporting and developing platforms and/or applications with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Cloud Support Engineer x 2
Closing date: 29 January 2023
Location: Flexible
Salary: £37,308 - £40,806 (Grade 6)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203405, 203406
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Extensive knowledge and experience of supporting and administering Office 365/SharePoint Online/Dynamics 365/ Web Applications/COTS packages
Proven experience of working within a Public Cloud environment.
Experience of supporting and maintaining Rest APIs.
Experience of working with Azure DevOps and Visual Studio
Proven experience of supporting and developing platforms and/or applications with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Apr 21, 2022
Contractor
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Digital Solutions Global Ltd
St. Paul's Cathedral, London, UK
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
Apr 01, 2022
Full time
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Senior React Developer - Hybrid / Basingstoke, Hampshire £60,000 - £70,000 plus bonus excellent benefits & growth potential (fantastic employer) / Hampshire (or Surrey) - 2 days per week in the office This role is a hybrid position and can be based in either their Basingstoke (Hampshire) or their Surrey based office, with the expectation of being in the office twice a week. The overall package is worth around £75-85k. A leading financial services company are recruiting for a Senior React Developer / Senior Software Engineer who is passionate about crafting innovative software solutions while mentoring and uplifting a talented team? They seek a Senior Software Engineer with high expertise in React JS, Azure and Microsoft .NET Core. Extra credit for Mongo and/or ForgeRock knowledge. Responsibilities for the Senior React Developer / Senior Software Engineer: Drive estimation, refinement and sprint planning sessions, leveraging your technical expertise to guide and enable the team to succeed. Frontrunner in building the companies delivery community of practise with the emphasis of driving knowledge sharing and empowering others to succeed. Work with the architects and product owners to design and implement robust, scalable software designs. Lead the conceptualisation, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Ensure application solution design conforms to agreed upon quality attributes such as performance, fault tolerance, security, etc Design, codes, configures, unit tests, maintains, and documents software deliverables using agreed upon standards and tools. Strong experience in software development and a delivery track record working in a scrum environment. Looks to bring testing forward, catch issues before leaving the development environment using automation and best practise. Provide technical leadership and contribute to strategic decision-making in automation initiatives. Requirements for the Senior React Developer / Senior Software Engineer A technical skillset to cover: React JS, Azure and Microsoft .NET Core. Extra credit for Mongo and/or ForgeRock knowledge. Demonstrate excellent communication skills, effectively conveying technical concepts to both technical and non-technical stakeholders. Drive best practise and industry standards, ensuring consistency across multiple teams and programmes. Bachelor of Computer Science is preferred, or equivalent relevant business experience. The successful candidate can expect: Generous Bonus. Private Medical Insurance. Market leading pension scheme. Life, medical and income Insurance. Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion. 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays). Salary sacrifice electric car scheme with free on site electric chargers. They are an inclusive, diverse employer, where you can grow your future career with them without barriers. They will support and challenge you to be your best with a wealth of learning and development opportunities. Senior React Developer - Hybrid / Basingstoke, Hampshire £60,000 - £70,000 plus bonus excellent benefits & growth potential (fantastic employer) / Hampshire (or Surrey) - 2 days per week in the office
Mar 29, 2024
Full time
Senior React Developer - Hybrid / Basingstoke, Hampshire £60,000 - £70,000 plus bonus excellent benefits & growth potential (fantastic employer) / Hampshire (or Surrey) - 2 days per week in the office This role is a hybrid position and can be based in either their Basingstoke (Hampshire) or their Surrey based office, with the expectation of being in the office twice a week. The overall package is worth around £75-85k. A leading financial services company are recruiting for a Senior React Developer / Senior Software Engineer who is passionate about crafting innovative software solutions while mentoring and uplifting a talented team? They seek a Senior Software Engineer with high expertise in React JS, Azure and Microsoft .NET Core. Extra credit for Mongo and/or ForgeRock knowledge. Responsibilities for the Senior React Developer / Senior Software Engineer: Drive estimation, refinement and sprint planning sessions, leveraging your technical expertise to guide and enable the team to succeed. Frontrunner in building the companies delivery community of practise with the emphasis of driving knowledge sharing and empowering others to succeed. Work with the architects and product owners to design and implement robust, scalable software designs. Lead the conceptualisation, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Ensure application solution design conforms to agreed upon quality attributes such as performance, fault tolerance, security, etc Design, codes, configures, unit tests, maintains, and documents software deliverables using agreed upon standards and tools. Strong experience in software development and a delivery track record working in a scrum environment. Looks to bring testing forward, catch issues before leaving the development environment using automation and best practise. Provide technical leadership and contribute to strategic decision-making in automation initiatives. Requirements for the Senior React Developer / Senior Software Engineer A technical skillset to cover: React JS, Azure and Microsoft .NET Core. Extra credit for Mongo and/or ForgeRock knowledge. Demonstrate excellent communication skills, effectively conveying technical concepts to both technical and non-technical stakeholders. Drive best practise and industry standards, ensuring consistency across multiple teams and programmes. Bachelor of Computer Science is preferred, or equivalent relevant business experience. The successful candidate can expect: Generous Bonus. Private Medical Insurance. Market leading pension scheme. Life, medical and income Insurance. Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion. 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays). Salary sacrifice electric car scheme with free on site electric chargers. They are an inclusive, diverse employer, where you can grow your future career with them without barriers. They will support and challenge you to be your best with a wealth of learning and development opportunities. Senior React Developer - Hybrid / Basingstoke, Hampshire £60,000 - £70,000 plus bonus excellent benefits & growth potential (fantastic employer) / Hampshire (or Surrey) - 2 days per week in the office
Role: Senior 2nd Line IT Engineer Location: Bristol Salary: £35,000 - £40,000 We are looking for a strong 2nd Line Engineer to join our fantastic client's team in Bristol. The client is a multi-award-winning MSP with a focus on team development and working with the best and most up-and-coming technologies available. You will be exposed to a wide range of technologies as well as be pushed up the ladder of progression fast. This role is ideal for someone with an MSP background of 3-5 years, someone with a strong technical skillset and someone who is driven to progress and develop themselves as an Engineer. Key Requirements : MSP Experience (3-5 Years) Strong 2nd Line Technical Skillset Act as Escalation Point for Service Desk Can Upskill 1st / 2nd Line Engineers Driven & Keen to Progress Driving License & Car Exclusive Benefits: Highly Competitive Annual Salary (£35,000 - £40,000) Hybrid Working Flexibility Options Progression Paid Certifications 25 Days Holiday Gym Membership If you are interested in this role please click APPLY NOW or email your CV directly to and I'll be in touch ASAP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role: Senior 2nd Line IT Engineer Location: Bristol Salary: £35,000 - £40,000 We are looking for a strong 2nd Line Engineer to join our fantastic client's team in Bristol. The client is a multi-award-winning MSP with a focus on team development and working with the best and most up-and-coming technologies available. You will be exposed to a wide range of technologies as well as be pushed up the ladder of progression fast. This role is ideal for someone with an MSP background of 3-5 years, someone with a strong technical skillset and someone who is driven to progress and develop themselves as an Engineer. Key Requirements : MSP Experience (3-5 Years) Strong 2nd Line Technical Skillset Act as Escalation Point for Service Desk Can Upskill 1st / 2nd Line Engineers Driven & Keen to Progress Driving License & Car Exclusive Benefits: Highly Competitive Annual Salary (£35,000 - £40,000) Hybrid Working Flexibility Options Progression Paid Certifications 25 Days Holiday Gym Membership If you are interested in this role please click APPLY NOW or email your CV directly to and I'll be in touch ASAP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Data Engineer: My leading philantrophy client is looking to add a Senior Data Engineer to their current team. This is a permanent role based in London, it is hybrid working with once a week in the office. There is also a possibility for remoteness, so if you are based outside London, I would still encourage you to apply. You will be joining the Data Analytics team. This role would be best suited to someone who is a Junior Data Engineer looking for a step up. Requirements: Proven experience in a Data Engineer role. Proven experience in SQL and Python. Proven experience in Azure (AWS & GCP considered). What will make you stand out: Excellent communication and stakeholder management. Proven experience in Data Visualisation with Power BI/Tableau etc. Knowledge of cloud development best practices including CI/CD and IaC. If you would like to be considered for this role, please send your application to with subject being "Senior Data Engineer".
Mar 29, 2024
Full time
Senior Data Engineer: My leading philantrophy client is looking to add a Senior Data Engineer to their current team. This is a permanent role based in London, it is hybrid working with once a week in the office. There is also a possibility for remoteness, so if you are based outside London, I would still encourage you to apply. You will be joining the Data Analytics team. This role would be best suited to someone who is a Junior Data Engineer looking for a step up. Requirements: Proven experience in a Data Engineer role. Proven experience in SQL and Python. Proven experience in Azure (AWS & GCP considered). What will make you stand out: Excellent communication and stakeholder management. Proven experience in Data Visualisation with Power BI/Tableau etc. Knowledge of cloud development best practices including CI/CD and IaC. If you would like to be considered for this role, please send your application to with subject being "Senior Data Engineer".
Data Engineer Cloud First Investment Firm London£70,000 - £75,000 per annumJoin Cloud First Investment Firm, a fast-growing, sustainability-focused real estate company, and become a Lead Data Engineer at the forefront of innovation. Shape the future of sustainable real estate in Europe by building the data infrastructure that drives our green building investments.As a Lead Data Engineer, you will play a pivotal role in shaping the future of sustainable real estate through innovative and responsive cloud-based data solutions.Responsibilities: Lead a small data team: Coach, mentor, and inspire your team to build cutting-edge data solutions. Architect the future: Design and implement scalable, cloud-based data infrastructure on Azure and GCP. Code with purpose: Use Python to build sustainable data pipelines that drive real business value. Be the data whisperer: Translate complex business needs into actionable insights through ML/AI. Design & build robust scalable cloud infrastructure for data-driven decisions. Generate insights across customer, profitability, & ESG. Coach your team & build cutting-edge applications.Skills Needed: Senior Data Engineer: Cloud infrastructure professional with hands-on experience. experience building end-to-end data pipelines in fast-paced environments. Python & SQL master Azure for ELT/data managementReady to make a difference? Apply now and help us build a greener future in a Cloud First Investment Firm.
Mar 29, 2024
Full time
Data Engineer Cloud First Investment Firm London£70,000 - £75,000 per annumJoin Cloud First Investment Firm, a fast-growing, sustainability-focused real estate company, and become a Lead Data Engineer at the forefront of innovation. Shape the future of sustainable real estate in Europe by building the data infrastructure that drives our green building investments.As a Lead Data Engineer, you will play a pivotal role in shaping the future of sustainable real estate through innovative and responsive cloud-based data solutions.Responsibilities: Lead a small data team: Coach, mentor, and inspire your team to build cutting-edge data solutions. Architect the future: Design and implement scalable, cloud-based data infrastructure on Azure and GCP. Code with purpose: Use Python to build sustainable data pipelines that drive real business value. Be the data whisperer: Translate complex business needs into actionable insights through ML/AI. Design & build robust scalable cloud infrastructure for data-driven decisions. Generate insights across customer, profitability, & ESG. Coach your team & build cutting-edge applications.Skills Needed: Senior Data Engineer: Cloud infrastructure professional with hands-on experience. experience building end-to-end data pipelines in fast-paced environments. Python & SQL master Azure for ELT/data managementReady to make a difference? Apply now and help us build a greener future in a Cloud First Investment Firm.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SENIOR MLOPS ENGINEER HYBRID (LONDON) £80,000-£90,000 COMPANY: Our client is a leading digital healthcare company delivering a range of services directly to people's homes through innovative AI technology. With a rapidly growing teams, they are dedicated to improving healthcare access and outcomes for millions of individuals. ROLE: Deploy, maintain, and monitor Machine Learning models to enhance value for stakeholders. Guide tooling selection for ML and health data infrastructure in the cloud environment. Contribute to the development of a health data platform, ensuring resilience and adaptability. Facilitate collaboration between Data Scientists and Data Engineering teams. Advocate for data quality and observability across ML models and data systems. Evaluate and implement new Data Science and AI tools, focusing on practical deployment and cost management. REQUIREMENTS: Proficiency in cloud data infrastructure, particularly GCP (Azure experience is advantageous). Hands-on experience deploying and maintaining ML models in production environments. Strong skills in SQL and Python programming. Sound understanding of data modeling best practices. Familiarity with FHIR-related technologies is highly desirable. Experience deploying LLMs at scale is a plus. NEXT STEPS: If this role looks of interest, please reach out to Joseph Gregory
Mar 29, 2024
Full time
SENIOR MLOPS ENGINEER HYBRID (LONDON) £80,000-£90,000 COMPANY: Our client is a leading digital healthcare company delivering a range of services directly to people's homes through innovative AI technology. With a rapidly growing teams, they are dedicated to improving healthcare access and outcomes for millions of individuals. ROLE: Deploy, maintain, and monitor Machine Learning models to enhance value for stakeholders. Guide tooling selection for ML and health data infrastructure in the cloud environment. Contribute to the development of a health data platform, ensuring resilience and adaptability. Facilitate collaboration between Data Scientists and Data Engineering teams. Advocate for data quality and observability across ML models and data systems. Evaluate and implement new Data Science and AI tools, focusing on practical deployment and cost management. REQUIREMENTS: Proficiency in cloud data infrastructure, particularly GCP (Azure experience is advantageous). Hands-on experience deploying and maintaining ML models in production environments. Strong skills in SQL and Python programming. Sound understanding of data modeling best practices. Familiarity with FHIR-related technologies is highly desirable. Experience deploying LLMs at scale is a plus. NEXT STEPS: If this role looks of interest, please reach out to Joseph Gregory
Senior level AI Engineer, NLP, Large Language Models, Biotech West London - office based 4 days per week Highly competitive + BUPA + high Bonus We're looking for an MSc / PhD level AI Engineer / AI Scientist. An Artificial Intelligence / Machine Learning, LLM expert to contribute to a transformational change in the way drug discovery is done with a high growth, fast-paced biotechnology company. The successful candidate will specialise in NLP / Large Language Models bringing in-depth expertise - real problem-solving 'under the bonnet' knowhow of LLMs eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone etc. You'll be skilled in adapting and debugging ML systems across different environments, interested in all aspects of machine learning, such as parameter efficient adaptation of large language and vision models. With ideas about productionizing ML systems, long context text summarization, production-grade ML systems etc. In short, you will have acquired special expertise in Transformers, be experienced with API wrappers like LangChain and Auto-GPT, have experience in evaluating LLMs and prompt engineering, semantic search, MLOps, and embedding-based fine tuning of NLP models such as those in Sentence Transformers. You will need: MSc/PhD and ideally post-doctoral or similar experience, in AI/Machine Learning, Textual Analysis/Natural Language Processing and Transformer technology/Large Language Models Experience in NLP and Large Language Models, eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone Proven track record of contributions to large AI domain software and data engineering projects relevant to the life sciences, ideally in drug discovery, preferably in a biotech start-up environment Good knowledge of cloud computing environments is essential with a preference for AWS Self-aware with intuition, gravitas, naturally strong leadership and listening skills Knowledge in several of the following will be advantageous: AI/ML approaches to problems in the Life Sciences Engineering and data solutions to support bioinformatic workflow design and development, with a focus on ML/AI applications An understanding of data management techniques for large-scale scientific data sets Programming skills in Java, C/C++, R or Python SOA NLP APIs and Machine Learning / Deep Learning frameworks Experience of translating user requirements into workflow designs/specifications Experience building and optimising data processing pipelines e.g., Nextflow/Nextflow Tower, SQL/NoSQL Experience with graph databases Network Science and modern statistical methods would be a big 'plus' You will be one of a handful of talented AI Engineers and Scientists to join a stunning, world class, tech team of problem solvers. This new team will embark on a groundbreaking project to develop and implement AI-driven innovations, supporting the implementation of next generation computational drug discovery and siRNA platforms. Some of the wider benefits: BUPA for self + partner/family, Discretionary bonus, 10% employer pension contribution
Mar 29, 2024
Full time
Senior level AI Engineer, NLP, Large Language Models, Biotech West London - office based 4 days per week Highly competitive + BUPA + high Bonus We're looking for an MSc / PhD level AI Engineer / AI Scientist. An Artificial Intelligence / Machine Learning, LLM expert to contribute to a transformational change in the way drug discovery is done with a high growth, fast-paced biotechnology company. The successful candidate will specialise in NLP / Large Language Models bringing in-depth expertise - real problem-solving 'under the bonnet' knowhow of LLMs eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone etc. You'll be skilled in adapting and debugging ML systems across different environments, interested in all aspects of machine learning, such as parameter efficient adaptation of large language and vision models. With ideas about productionizing ML systems, long context text summarization, production-grade ML systems etc. In short, you will have acquired special expertise in Transformers, be experienced with API wrappers like LangChain and Auto-GPT, have experience in evaluating LLMs and prompt engineering, semantic search, MLOps, and embedding-based fine tuning of NLP models such as those in Sentence Transformers. You will need: MSc/PhD and ideally post-doctoral or similar experience, in AI/Machine Learning, Textual Analysis/Natural Language Processing and Transformer technology/Large Language Models Experience in NLP and Large Language Models, eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone Proven track record of contributions to large AI domain software and data engineering projects relevant to the life sciences, ideally in drug discovery, preferably in a biotech start-up environment Good knowledge of cloud computing environments is essential with a preference for AWS Self-aware with intuition, gravitas, naturally strong leadership and listening skills Knowledge in several of the following will be advantageous: AI/ML approaches to problems in the Life Sciences Engineering and data solutions to support bioinformatic workflow design and development, with a focus on ML/AI applications An understanding of data management techniques for large-scale scientific data sets Programming skills in Java, C/C++, R or Python SOA NLP APIs and Machine Learning / Deep Learning frameworks Experience of translating user requirements into workflow designs/specifications Experience building and optimising data processing pipelines e.g., Nextflow/Nextflow Tower, SQL/NoSQL Experience with graph databases Network Science and modern statistical methods would be a big 'plus' You will be one of a handful of talented AI Engineers and Scientists to join a stunning, world class, tech team of problem solvers. This new team will embark on a groundbreaking project to develop and implement AI-driven innovations, supporting the implementation of next generation computational drug discovery and siRNA platforms. Some of the wider benefits: BUPA for self + partner/family, Discretionary bonus, 10% employer pension contribution
We are working with a growing MSP in Hereford who are looking to bring in an additional 1st Line Engineer to join their expanding team. They are ideally looking for someone withe some previous experience in a 1st Line Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate complex problems to appropriate teams or senior engineers for further investigation and resolution. Maintain accurate records of client interactions, technical issues, and resolutions within our ticketing system. Proactively monitor client systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience 1+ years of experience in a similar technical support role, preferably within an MSP environment. Familiarity with ticketing systems and troubleshooting issues with hardware and software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to £27,000 Hybrid working environment 25 days holiday + bank holidays Excellent career progression opportunities This position is based in Hereford so you must be able to commute to this location. If you feel you match the above click 'apply now' with an up to date version of your CV
Mar 29, 2024
Full time
We are working with a growing MSP in Hereford who are looking to bring in an additional 1st Line Engineer to join their expanding team. They are ideally looking for someone withe some previous experience in a 1st Line Support role how is looking to develop into 2nd Line. What will you be doing? Provide first-line technical support to clients via telephone, email, and remote assistance tools. Diagnose and resolve technical issues related to hardware, software, and networking. Escalate complex problems to appropriate teams or senior engineers for further investigation and resolution. Maintain accurate records of client interactions, technical issues, and resolutions within our ticketing system. Proactively monitor client systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience 1+ years of experience in a similar technical support role, preferably within an MSP environment. Familiarity with ticketing systems and troubleshooting issues with hardware and software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to £27,000 Hybrid working environment 25 days holiday + bank holidays Excellent career progression opportunities This position is based in Hereford so you must be able to commute to this location. If you feel you match the above click 'apply now' with an up to date version of your CV
A global MedTech company are looking for Senior Software Engineer (that's skilled with Embedded Software) to join their Glasgow based team. This is an opportunity to work on solutions that can have a life saving impact for people across the world! They have developed diagnostic-led care solutions and deliver high quality affordable medical solutions, equipment and healthcare services to healthcare companies globally. They are looking for motivated, enthusiastic people to join their team to help continue their success. In terms of your day to day, you'll be contributing across the full SDLC for embedded software and application software to continue to upgrade their products. The ideal candidate will come with a few years of solid experience with embedded software engineering, as well as having experience with Unit testing and working with firmware. You will have the following Skills/Experience - Proficient in Embedded C Unit testing experience (Unity, CMOck) Previous experience working with Microcontrollers Experience working in Agile In terms of salary they are offering up to £48k, on top of a list of some great benefites (32 days holidays, 6% employer pesnion contribution and private medical). There hoping you can visit the office as much as possible as they have a real collaborative work environment. If you're looking to move into a real tech for good company, or if this is something you'd like to learn more about, apply here or give Max at Cathcart Technology a call!
Mar 29, 2024
Full time
A global MedTech company are looking for Senior Software Engineer (that's skilled with Embedded Software) to join their Glasgow based team. This is an opportunity to work on solutions that can have a life saving impact for people across the world! They have developed diagnostic-led care solutions and deliver high quality affordable medical solutions, equipment and healthcare services to healthcare companies globally. They are looking for motivated, enthusiastic people to join their team to help continue their success. In terms of your day to day, you'll be contributing across the full SDLC for embedded software and application software to continue to upgrade their products. The ideal candidate will come with a few years of solid experience with embedded software engineering, as well as having experience with Unit testing and working with firmware. You will have the following Skills/Experience - Proficient in Embedded C Unit testing experience (Unity, CMOck) Previous experience working with Microcontrollers Experience working in Agile In terms of salary they are offering up to £48k, on top of a list of some great benefites (32 days holidays, 6% employer pesnion contribution and private medical). There hoping you can visit the office as much as possible as they have a real collaborative work environment. If you're looking to move into a real tech for good company, or if this is something you'd like to learn more about, apply here or give Max at Cathcart Technology a call!
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Mar 29, 2024
Full time
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Profectus Recruitment
Northampton, Northamptonshire
Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer They are known for delivering top-quality services nationwide, blending technical expertise with effective communication. Responsibilities :Provide proactive service and efficient client resolutions, including disaster recovery solutions.Deliver technical support via phone, remote access, and on-site visits.Assist in hardware and software deployment projects, occasionally traveling across regions. Requirements: Minimum 5 years of IT support experience, preferably in a diverse client environment.Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems.Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms.Experience with Hyper-V/VMware and familiarity with Linux system administration.Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls.Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc.Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey!
Mar 29, 2024
Full time
Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer They are known for delivering top-quality services nationwide, blending technical expertise with effective communication. Responsibilities :Provide proactive service and efficient client resolutions, including disaster recovery solutions.Deliver technical support via phone, remote access, and on-site visits.Assist in hardware and software deployment projects, occasionally traveling across regions. Requirements: Minimum 5 years of IT support experience, preferably in a diverse client environment.Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems.Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms.Experience with Hyper-V/VMware and familiarity with Linux system administration.Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls.Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc.Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey!
AEJ Consulting Ltd
Letchworth Garden City, Hertfordshire
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Mar 29, 2024
Full time
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Junior Software Developer Join our client's team as a Junior Software Developer, a fantastic opportunity for an enthusiastic individual with a passion for web technologies. Responsibilities: Collaborate with diverse teams in designing, developing, and maintaining responsive web applications. Produce clean and efficient code following industry best practices. Participate in code reviews for quality assurance and provide constructive feedback. Work closely with senior developers to enhance technical skills and contribute to project success. Stay updated on emerging technologies and industry trends to continually improve skills. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). Strong understanding of JavaScript, HTML, and CSS. Familiarity with modern JavaScript frameworks/libraries (e.g., React, Vue.js, Angular). Exceptional problem-solving skills with meticulous attention to detail. Excellent communication and teamwork abilities. Eagerness to learn and adapt in a fast-paced environment. Desirable Skills: Experience with version control systems. Knowledge of server-side technologies. Familiarity with front-end build tools. Understanding of responsive design principles. Previous internship or project involvement in web development. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Junior Software Developer Join our client's team as a Junior Software Developer, a fantastic opportunity for an enthusiastic individual with a passion for web technologies. Responsibilities: Collaborate with diverse teams in designing, developing, and maintaining responsive web applications. Produce clean and efficient code following industry best practices. Participate in code reviews for quality assurance and provide constructive feedback. Work closely with senior developers to enhance technical skills and contribute to project success. Stay updated on emerging technologies and industry trends to continually improve skills. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). Strong understanding of JavaScript, HTML, and CSS. Familiarity with modern JavaScript frameworks/libraries (e.g., React, Vue.js, Angular). Exceptional problem-solving skills with meticulous attention to detail. Excellent communication and teamwork abilities. Eagerness to learn and adapt in a fast-paced environment. Desirable Skills: Experience with version control systems. Knowledge of server-side technologies. Familiarity with front-end build tools. Understanding of responsive design principles. Previous internship or project involvement in web development. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
The role We are looking for an experienced software engineer to join one of our multi-functional product delivery teams. You will primarily work on backend services in Kotlin but will be expected to contribute to the frontend codebase (React.js) at times as well, with support from our frontend specialists. You will be a product-minded engineer, working together with the product manager and designer in your team to understand customer needs and write software to meet them. You will work with the other engineers in your team and across the business to design and build maintainable, secure and reliable systems in an iterative fashion. You will contribute to a culture of DevOps and Continuous Delivery, where 10+ deploys to production per day are done in a safe, tested manner and the team owns the operability, performance and other non-functional requirements of the software it builds Key responsibilities In the first 3 months you will: • Familiarise yourself with the systems your team works on • Understand the overall architectural landscape in which your systems live • Gain an in-depth understanding of the production environment setup, CI/CD pipelines and deployment processes • Familiarise with and begin monitoring the operational data and metrics from the production environment • Become productive and begin delivering at your true pace • Build relationships cross-team and cross-function • Make a positive impact to your team, establishing yourself as open and approachable, with a wealth of knowledge and experience to draw upon • Understand and settle into the team processes and cycles, and start forming ideas on how they can be improved • Develop a solid grounding in your understanding of the business and how it operates Ongoing responsibilities • The design and implementation of innovative solutions and architectures through high quality test-driven code • The intelligent break-down of deliverables in a way that facilitates the constant and iterative delivery of value to the end customer • To pass the benefit of your knowledge and experience on to the team via code review, your contributions in planning activities, retrospectives, knowledge sharing sessions, etc • Mentoring and coaching more junior / less experienced members of the team, role modelling an open, positive, progressive, and results-orientated approach • Identifying and articulating technical risk, tech-debt, and non-functional requirements to both technical and non-technical audiences Knowledge, Skills & Experience You should have: • 3-5 years of commercial experience working in software engineering teams, using agile methodologies and test-driven approaches • Highly proficient in a backend programming language - Kotlin, Java, C#, Go, TypeScript/JavaScript (Node.js), Python etc. • Deep knowledge of automated testing at various levels and the use of TDD to drive your software design • A good understanding of modern architectural patterns and designs, including serviceoriented architecture, API design, and integration patterns • Knowledge of containerisation for packaging applications and running them locally and in the cloud (Docker, Kubernetes, Helm) • Good knowledge of database design and the ability to write software that interacts with both relational and NoSQL databases • Good knowledge of message-based architectures using technologies like Apache Kafka • A keen focus on creating customer value • A strong sense of accountability and ownership • A results-oriented mindset • Positivity in the face of change, and an advocate for continuous evolution of the team and its capabilities • Excellent communication skills, including writing technical documentation where required • A desire to work collaboratively with other engineers (pair-programming, mobbing) • Experience coaching/mentoring less experienced colleagues Bonus points for: • Expertise in Kotlin on the JVM • Experience in writing web frontends using React.js Our culture At Sedex, we are passionate about helping businesses become truly sustainable and ethical across their operations and supply chains. We believe that all people have the right to a safe workplace, where they are treated with respect and paid fair wages, free of harassment and discrimination. We strive to achieve these beliefs through inclusive behaviours that embody our values of being collaborative, responsible, transparent, quality driven and committed to service excellence. We want everyone to feel they can be themselves and thrive at work - in every country, in everything we do, every day. We are focused on providing a culture characterised by inclusive everyday behaviours built on a foundation of respect and appreciation for diversity in all its forms. Privacy Policy Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit.
Mar 29, 2024
Full time
The role We are looking for an experienced software engineer to join one of our multi-functional product delivery teams. You will primarily work on backend services in Kotlin but will be expected to contribute to the frontend codebase (React.js) at times as well, with support from our frontend specialists. You will be a product-minded engineer, working together with the product manager and designer in your team to understand customer needs and write software to meet them. You will work with the other engineers in your team and across the business to design and build maintainable, secure and reliable systems in an iterative fashion. You will contribute to a culture of DevOps and Continuous Delivery, where 10+ deploys to production per day are done in a safe, tested manner and the team owns the operability, performance and other non-functional requirements of the software it builds Key responsibilities In the first 3 months you will: • Familiarise yourself with the systems your team works on • Understand the overall architectural landscape in which your systems live • Gain an in-depth understanding of the production environment setup, CI/CD pipelines and deployment processes • Familiarise with and begin monitoring the operational data and metrics from the production environment • Become productive and begin delivering at your true pace • Build relationships cross-team and cross-function • Make a positive impact to your team, establishing yourself as open and approachable, with a wealth of knowledge and experience to draw upon • Understand and settle into the team processes and cycles, and start forming ideas on how they can be improved • Develop a solid grounding in your understanding of the business and how it operates Ongoing responsibilities • The design and implementation of innovative solutions and architectures through high quality test-driven code • The intelligent break-down of deliverables in a way that facilitates the constant and iterative delivery of value to the end customer • To pass the benefit of your knowledge and experience on to the team via code review, your contributions in planning activities, retrospectives, knowledge sharing sessions, etc • Mentoring and coaching more junior / less experienced members of the team, role modelling an open, positive, progressive, and results-orientated approach • Identifying and articulating technical risk, tech-debt, and non-functional requirements to both technical and non-technical audiences Knowledge, Skills & Experience You should have: • 3-5 years of commercial experience working in software engineering teams, using agile methodologies and test-driven approaches • Highly proficient in a backend programming language - Kotlin, Java, C#, Go, TypeScript/JavaScript (Node.js), Python etc. • Deep knowledge of automated testing at various levels and the use of TDD to drive your software design • A good understanding of modern architectural patterns and designs, including serviceoriented architecture, API design, and integration patterns • Knowledge of containerisation for packaging applications and running them locally and in the cloud (Docker, Kubernetes, Helm) • Good knowledge of database design and the ability to write software that interacts with both relational and NoSQL databases • Good knowledge of message-based architectures using technologies like Apache Kafka • A keen focus on creating customer value • A strong sense of accountability and ownership • A results-oriented mindset • Positivity in the face of change, and an advocate for continuous evolution of the team and its capabilities • Excellent communication skills, including writing technical documentation where required • A desire to work collaboratively with other engineers (pair-programming, mobbing) • Experience coaching/mentoring less experienced colleagues Bonus points for: • Expertise in Kotlin on the JVM • Experience in writing web frontends using React.js Our culture At Sedex, we are passionate about helping businesses become truly sustainable and ethical across their operations and supply chains. We believe that all people have the right to a safe workplace, where they are treated with respect and paid fair wages, free of harassment and discrimination. We strive to achieve these beliefs through inclusive behaviours that embody our values of being collaborative, responsible, transparent, quality driven and committed to service excellence. We want everyone to feel they can be themselves and thrive at work - in every country, in everything we do, every day. We are focused on providing a culture characterised by inclusive everyday behaviours built on a foundation of respect and appreciation for diversity in all its forms. Privacy Policy Sedex is committed to protecting the privacy of its website users and members. Sedex uses any personal information you submit to us in accordance with this policy. The General Data Protection Regulation (GDPR) requires us to ensure that any personal information you provide us is processed fairly and lawfully. Sedex is the data controller in relation to any personal information you submit.