Peterborough, , United Kingdom
Feb 21, 2016
SC Cleared 1st Line Support Analyst - Peterborough
I am currently recruiting for an SC Cleared 1st Line Support Analyst in Peterborough, to support a rapidly growing Service Desk.
The successful candidate will act as a single point of contact to customers and will ensure that incidents are fully managed through to resolution.
The successful candidate should have proven customer service skills and a good technical background - relevant industry qualifications are favourable
The successful candidate must have valid SC clearance.
Responsibilities of the SC Cleared 1st Line Support Analyst include:
* Answering incoming calls and emails from customers and accurately logging incidents ensuring all relevant data is captured
* Provide an excellent level of customer service
* Providing 1st line service desk support
This is a temp to perm role, the pay will initially be £13.50 per hour and then will move to a permanent salary of £22,000.
The working days and hours are - Monday - Friday 8am - 6pm and 1 in 3 weekends Saturday 8am-4pm
Please send your CV to for consideration