Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role - IT Infrastructure and Network Manager Location - Nottingham Salary - Up to 55,000 My client is Britain's No.1 company for when it comes to specialist tools and machinery, and they are looking for an IT Infrastructure and Network Manager to join their team in Nottingham during such an exciting time in the company's history! The successful post-holder will act as a technical resource within IT department and play a key role in managing and maintaining the companies existing Infrastructure and Network requirements, whilst also implementing and designing projects, development, an both short and long term strategic plans across the business. Furthermore, day to day Management of the IT Support Team is required, hence why previous IT Manager/Team Lead experience is desirable. The successful candidate will also work closely with the existing customer base, hence why it is imperative that any work completed results in infrastructure, systems, and services, being reliable, scalable, secure, efficient, well-controlled and documented. This is a genuine career opportunity for a talented IT Infrastructure and Network Manager who is experienced in Windows Server, Systems Implementation & Designing, Management, Installations, Configurations, Hardware and Software Deployment, and Security. On offer is a key position working on a broad range of the latest technology, with a team of talented colleagues. Your key responsibilities will consist of - Installation, configuration, maintenance, and support of infrastructure and systems Offer expertise within the team for the resolution of all technical incidents and problems Proactive Management of the IT and Networking Team Instigate and orchestrate changes to infrastructure and systems, in line with change control processes Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations Support, coach and mentor the more junior members of the team, leading by example Contribute with ideas and suggestions on continuous service improvement Develop, produce and maintain IT documentation and following IT procedures as required Desired Skills and Experience - Strong knowledge or understanding in these key areas - Microsoft Server technologies; MS Server, Active Directory Services, Group Policy, Windows Remote Desktop Server Hardware: HPE & Dell Servers. Microsoft Azure, Office 365 Backup/Archiving technologies; Veeam Backup and Replication Server Networking including TCP/IP, DNS, WINS, DHCP System and Excellent analytical and problem-solving skills to achieve prompt resolution Strong experience of incident and problem management including 3rd party service providers Capable of managing concurrent projects Job Types: Full-time, Permanent If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role - IT Infrastructure and Network Manager Location - Nottingham Salary - Up to 55,000 My client is Britain's No.1 company for when it comes to specialist tools and machinery, and they are looking for an IT Infrastructure and Network Manager to join their team in Nottingham during such an exciting time in the company's history! The successful post-holder will act as a technical resource within IT department and play a key role in managing and maintaining the companies existing Infrastructure and Network requirements, whilst also implementing and designing projects, development, an both short and long term strategic plans across the business. Furthermore, day to day Management of the IT Support Team is required, hence why previous IT Manager/Team Lead experience is desirable. The successful candidate will also work closely with the existing customer base, hence why it is imperative that any work completed results in infrastructure, systems, and services, being reliable, scalable, secure, efficient, well-controlled and documented. This is a genuine career opportunity for a talented IT Infrastructure and Network Manager who is experienced in Windows Server, Systems Implementation & Designing, Management, Installations, Configurations, Hardware and Software Deployment, and Security. On offer is a key position working on a broad range of the latest technology, with a team of talented colleagues. Your key responsibilities will consist of - Installation, configuration, maintenance, and support of infrastructure and systems Offer expertise within the team for the resolution of all technical incidents and problems Proactive Management of the IT and Networking Team Instigate and orchestrate changes to infrastructure and systems, in line with change control processes Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations Support, coach and mentor the more junior members of the team, leading by example Contribute with ideas and suggestions on continuous service improvement Develop, produce and maintain IT documentation and following IT procedures as required Desired Skills and Experience - Strong knowledge or understanding in these key areas - Microsoft Server technologies; MS Server, Active Directory Services, Group Policy, Windows Remote Desktop Server Hardware: HPE & Dell Servers. Microsoft Azure, Office 365 Backup/Archiving technologies; Veeam Backup and Replication Server Networking including TCP/IP, DNS, WINS, DHCP System and Excellent analytical and problem-solving skills to achieve prompt resolution Strong experience of incident and problem management including 3rd party service providers Capable of managing concurrent projects Job Types: Full-time, Permanent If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between 30,000 - 37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to 37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 28, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between 30,000 - 37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to 37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Global Technology Solutions Ltd
Reading, Berkshire
Job Title: SC/DV cleared ON-PREM AD/Azure support specialistLocation: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per dayWorking hours: standard office hoursInside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearanceWe are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership.The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies.ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange OnlineDESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile deliveryBenefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experienceIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Mar 28, 2024
Full time
Job Title: SC/DV cleared ON-PREM AD/Azure support specialistLocation: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per dayWorking hours: standard office hoursInside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearanceWe are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership.The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies.ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange OnlineDESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile deliveryBenefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experienceIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Microsoft Dynamics Specialist PermanentRemote (With Occasional travel into the office)Posted 28/03/24CVs by AsapStart Date April 24 - Jul 24 Meraki Talent is looking to recruit a Microsoft Dynamics Specialist for our client - a market leading and internationally operated law firm. The client invests heavily in new technology and embraces digital change as a source of competitive advantage. This role will be to use Microsoft Dynamics to provide reporting and insights for the Marketing Operations team and assist in the development of CRM (and associated applications). They are looking for someone with strong experience with Microsoft Dynamics with a specific focus on reporting / insights and system development. Responsibilities of the Microsoft Dynamics Specialist Reporting & Insights - Design and construct Microsoft Dynamics reporting using PowerBI and Fetch-based reporting services. CRM System Development & Maintenance Collaboration with the Senior CRM Technology Development Manager to upkeep and enhance the CRM system and integrations in accordance with the CRM strategy and roadmap Provide training and knowledge dissemination on reporting and insights to CRM team members and relevant stakeholders across the business Experience of the Microsoft Dynamics Specialist Extensive experience in Microsoft Dynamics In depth knowledge Microsoft Power Platform (specifically Power BI/Power Automate), Microsoft D365 Administration and customisation. Have a strong understanding of Microsoft Server technologies (including SQL Server and SSMS) and Be familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). Ability work and build relationship across various departments, teams and levels. Rory wants: Microsoft Dynamics, CRM, Development, Reporting, Insights Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
Mar 28, 2024
Full time
Microsoft Dynamics Specialist PermanentRemote (With Occasional travel into the office)Posted 28/03/24CVs by AsapStart Date April 24 - Jul 24 Meraki Talent is looking to recruit a Microsoft Dynamics Specialist for our client - a market leading and internationally operated law firm. The client invests heavily in new technology and embraces digital change as a source of competitive advantage. This role will be to use Microsoft Dynamics to provide reporting and insights for the Marketing Operations team and assist in the development of CRM (and associated applications). They are looking for someone with strong experience with Microsoft Dynamics with a specific focus on reporting / insights and system development. Responsibilities of the Microsoft Dynamics Specialist Reporting & Insights - Design and construct Microsoft Dynamics reporting using PowerBI and Fetch-based reporting services. CRM System Development & Maintenance Collaboration with the Senior CRM Technology Development Manager to upkeep and enhance the CRM system and integrations in accordance with the CRM strategy and roadmap Provide training and knowledge dissemination on reporting and insights to CRM team members and relevant stakeholders across the business Experience of the Microsoft Dynamics Specialist Extensive experience in Microsoft Dynamics In depth knowledge Microsoft Power Platform (specifically Power BI/Power Automate), Microsoft D365 Administration and customisation. Have a strong understanding of Microsoft Server technologies (including SQL Server and SSMS) and Be familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). Ability work and build relationship across various departments, teams and levels. Rory wants: Microsoft Dynamics, CRM, Development, Reporting, Insights Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you re a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Mar 28, 2024
Full time
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you re a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
JOB TITLE: Senior Service Desk LOCATION: Bristol Area SALARY: £30,000-£40,000 WAY OF WORKING: Full time - 5 days a week onsite THE BUSINESS: We are happy to be partnered with a large manufacturing company THE OPPORTUNITY: You will require the following: Performs timely resolution of workstations, mobile, hardware and software problems within SLAs Follow-up all processes for use of IT systems Conforms to international key IT processes such as support, change and asset management (ITIL) Break-fix and support in Microsoft & Mac environment for laptop and desktop 365 and Exchange administration - eg mailbox limits, mailbox sharing Coordinate with vendors/Contractors for provision of end-user support (eg, Hardware repair, replacement, intervention) Provide accurate and timely logging of customer incidents and tasks to meet contractual SLAs. Help to manage CMDB (Configuration Management Database) Provide IT support for on-site and/or off-site events and meetings Manage and inventory LAN cabling/racking, coordinate port activations and deactivations. Train and mentor junior service desk staff. If you are interested in the role, please contact Fin Young at C4S Search! C4S Search connect future tech talent with leading fintech businesses and are always keen to hear from all IT Specialist and what you are looking for!
Mar 28, 2024
Full time
JOB TITLE: Senior Service Desk LOCATION: Bristol Area SALARY: £30,000-£40,000 WAY OF WORKING: Full time - 5 days a week onsite THE BUSINESS: We are happy to be partnered with a large manufacturing company THE OPPORTUNITY: You will require the following: Performs timely resolution of workstations, mobile, hardware and software problems within SLAs Follow-up all processes for use of IT systems Conforms to international key IT processes such as support, change and asset management (ITIL) Break-fix and support in Microsoft & Mac environment for laptop and desktop 365 and Exchange administration - eg mailbox limits, mailbox sharing Coordinate with vendors/Contractors for provision of end-user support (eg, Hardware repair, replacement, intervention) Provide accurate and timely logging of customer incidents and tasks to meet contractual SLAs. Help to manage CMDB (Configuration Management Database) Provide IT support for on-site and/or off-site events and meetings Manage and inventory LAN cabling/racking, coordinate port activations and deactivations. Train and mentor junior service desk staff. If you are interested in the role, please contact Fin Young at C4S Search! C4S Search connect future tech talent with leading fintech businesses and are always keen to hear from all IT Specialist and what you are looking for!
Salary: £40,000 basic salary per annum (£53,600 total package) Benefits: Guaranteed 19% bonus for the shift allowance. 2 x £3,000 commitment payments, payable for each 6 months spent onsite. Potential relocation package - TBC Job Description: We are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Whitehaven area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern. The successful candidate will be key in supporting the facility and the customer with their IT-related needs. The IT Infrastructure Support Specialist will be supporting the customer's servers, networks (and associated hardware), and storage. Therefore, they will be required to have good knowledge/experience within these areas as well as having experience within desktop services. They will generally work, in a three-person team, to provide all services as requested by the Team Leaders. The work will be varied from day to day, and the successful candidate will be required to undertake any work assigned to them that will support the facility and the customer. Key Areas of Responsibilities: The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers' management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Datacentre Security Toolsets/Admin Process (ITIL) Experience/Qualifications: Technical Expertise: Desktop Services: Comprehensive understanding and hands-on experience in desktop support services. Datacentre: Expertise in managing and supporting data center infrastructure. Security: Strong background in implementing and maintaining security measures. Toolsets/Admin: Proficient in various IT toolsets and administration tasks. Process (ITIL): Familiarity with ITIL processes and best practices. Hardware and Software: Laptop: Troubleshooting and support for laptop devices. Switch, Router: Configuration and management of network switches and routers. McAfee Suite: Implementation and management of McAfee security solutions. CA Suite: Experience with CA technologies and suites. Incident: Handling and resolution of IT incidents. Desktop: Support and maintenance of desktop systems. Storage: Management of storage systems. Trend Suite: Familiarity with Trend Micro security solutions. ServiceNow: Proficiency in using and supporting ServiceNow. Request: Handling and processing IT service requests. Printer: Support and management of printer devices. Tape Archive: Experience with tape archiving systems. Bitdefender: Implementation and support of Bitdefender security solutions. Network Shares: Administration and support of network shares. Problem (RCA): Root cause analysis and problem resolution. Server and Software Platforms: MS Office 2016: Expertise in Microsoft Office 2016 applications. Windows Server 2012/16: Administration and support of Windows Server environments. LogRhythm: Knowledge of LogRhythm for log management and security information. Print Services: Management and support of print services. Change/Patch: Implementation and management of change and patch processes. Windows 10: Support and administration of Windows 10 systems. SQL Server 2014/16: Administration and support of SQL Server databases. RSA: Experience with RSA security solutions. Licences: Management of software licenses. Network and Infrastructure: Firewalls: Configuration and management of firewalls. AD (Active Directory): Administration and support of Active Directory. Certificates: Implementation and management of security certificates. Load Balancers: Configuration and support of load balancer systems. CISCO ISE: Proficiency in Cisco Identity Services Engine. Visual Studio Professional 2012: Knowledge of Visual Studio development environment. Security Appliances: Implementation and support of security appliances. CISCO Tripwire: Experience with Cisco Tripwire security solutions. PowerISO 6.7: Knowledge of PowerISO version 6.7. Additional Tools and Systems: Bluecoat: Management and support of Bluecoat technologies. vRealize Suite: Proficiency in VMware's vRealize Suite. Unisphere Management: Experience with Unisphere Management. SQL Management Studio: Proficiency in SQL Management Studio. Microsoft EMS: Knowledge of Microsoft Enterprise Mobility + Security. Microsoft SMS: Experience with Microsoft Systems Management Server (SMS). Working Hours: The service provided by the team is 24/7, 365 days a year. There are 5 shift teams that work on a shift-based rota system, comprising 4 (day or night) 12 and a half hour shifts, followed by 6 days off. However, due to the new service being implemented, there will be an initial shift pattern, as follows: Phase 1 - Monday to Friday, 08:00 to 16:00, excluding bank holidays Phase 2 - Extended Working Hours, Monday to Friday, 07:00 to 19:00, excluding bank holidays Phase 3 - Full Service 24/7/365 on a rota basis Additional Information: We would prefer the successful candidate to live within a reasonable commutable distance of the site in Whitehaven. However, we will consider candidates who will attend the site for the shift location period but still live elsewhere. Alternatively, if candidates do not live close to the location, there is the option of an additional relocation package (TBC) if the candidate would consider moving to near the lo
Mar 28, 2024
Full time
Salary: £40,000 basic salary per annum (£53,600 total package) Benefits: Guaranteed 19% bonus for the shift allowance. 2 x £3,000 commitment payments, payable for each 6 months spent onsite. Potential relocation package - TBC Job Description: We are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Whitehaven area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern. The successful candidate will be key in supporting the facility and the customer with their IT-related needs. The IT Infrastructure Support Specialist will be supporting the customer's servers, networks (and associated hardware), and storage. Therefore, they will be required to have good knowledge/experience within these areas as well as having experience within desktop services. They will generally work, in a three-person team, to provide all services as requested by the Team Leaders. The work will be varied from day to day, and the successful candidate will be required to undertake any work assigned to them that will support the facility and the customer. Key Areas of Responsibilities: The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers' management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Datacentre Security Toolsets/Admin Process (ITIL) Experience/Qualifications: Technical Expertise: Desktop Services: Comprehensive understanding and hands-on experience in desktop support services. Datacentre: Expertise in managing and supporting data center infrastructure. Security: Strong background in implementing and maintaining security measures. Toolsets/Admin: Proficient in various IT toolsets and administration tasks. Process (ITIL): Familiarity with ITIL processes and best practices. Hardware and Software: Laptop: Troubleshooting and support for laptop devices. Switch, Router: Configuration and management of network switches and routers. McAfee Suite: Implementation and management of McAfee security solutions. CA Suite: Experience with CA technologies and suites. Incident: Handling and resolution of IT incidents. Desktop: Support and maintenance of desktop systems. Storage: Management of storage systems. Trend Suite: Familiarity with Trend Micro security solutions. ServiceNow: Proficiency in using and supporting ServiceNow. Request: Handling and processing IT service requests. Printer: Support and management of printer devices. Tape Archive: Experience with tape archiving systems. Bitdefender: Implementation and support of Bitdefender security solutions. Network Shares: Administration and support of network shares. Problem (RCA): Root cause analysis and problem resolution. Server and Software Platforms: MS Office 2016: Expertise in Microsoft Office 2016 applications. Windows Server 2012/16: Administration and support of Windows Server environments. LogRhythm: Knowledge of LogRhythm for log management and security information. Print Services: Management and support of print services. Change/Patch: Implementation and management of change and patch processes. Windows 10: Support and administration of Windows 10 systems. SQL Server 2014/16: Administration and support of SQL Server databases. RSA: Experience with RSA security solutions. Licences: Management of software licenses. Network and Infrastructure: Firewalls: Configuration and management of firewalls. AD (Active Directory): Administration and support of Active Directory. Certificates: Implementation and management of security certificates. Load Balancers: Configuration and support of load balancer systems. CISCO ISE: Proficiency in Cisco Identity Services Engine. Visual Studio Professional 2012: Knowledge of Visual Studio development environment. Security Appliances: Implementation and support of security appliances. CISCO Tripwire: Experience with Cisco Tripwire security solutions. PowerISO 6.7: Knowledge of PowerISO version 6.7. Additional Tools and Systems: Bluecoat: Management and support of Bluecoat technologies. vRealize Suite: Proficiency in VMware's vRealize Suite. Unisphere Management: Experience with Unisphere Management. SQL Management Studio: Proficiency in SQL Management Studio. Microsoft EMS: Knowledge of Microsoft Enterprise Mobility + Security. Microsoft SMS: Experience with Microsoft Systems Management Server (SMS). Working Hours: The service provided by the team is 24/7, 365 days a year. There are 5 shift teams that work on a shift-based rota system, comprising 4 (day or night) 12 and a half hour shifts, followed by 6 days off. However, due to the new service being implemented, there will be an initial shift pattern, as follows: Phase 1 - Monday to Friday, 08:00 to 16:00, excluding bank holidays Phase 2 - Extended Working Hours, Monday to Friday, 07:00 to 19:00, excluding bank holidays Phase 3 - Full Service 24/7/365 on a rota basis Additional Information: We would prefer the successful candidate to live within a reasonable commutable distance of the site in Whitehaven. However, we will consider candidates who will attend the site for the shift location period but still live elsewhere. Alternatively, if candidates do not live close to the location, there is the option of an additional relocation package (TBC) if the candidate would consider moving to near the lo
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 28, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
ARM (Advanced Resource Managers)
Romsey, Hampshire
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Mar 28, 2024
Full time
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
This award-winning specialist UK Financial Services Company are seeking an experienced 3rd line Infrastructure Engineer with Cloud experience who's eager to use and grow their technological skills in a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Joining the Operations team, the role holder will be responsible for managing and maintaining IT infrastructure systems and services across the company's private data centre and hybrid cloud environments. Initially focusing on on-premise technologies and business applications, the company are migrating to Azure Cloud and as such, there will be a roadmap into Azure. The ideal candidate will have in-depth experience at a 3rd Line support level with Microsoft technologies, Office 365 services, scripting, and automation. (Terraform would be ideal), backed up with Azure experience. The role incumbent will be comfortable working independently and as part of a team, proactively managing their own projects and tasks, confident collaborating with peers and responsible for identifying opportunities for improvements across our systems and processes. Key Activities Supporting the day to day operations within the team, both on-prem and cloud with a mixture of project work, and BAU. Supporting with Office365 and the on-prem technology stack Utilizing Azure DevOps boards for backlog items, features and sprint planning Working alongside the rest of the team in an agile fashion, planning tasks and projects against business as usual activities. Act as level 3 escalation for systems and services under the cloud operations team Manage and maintain IT infrastructure systems, and services across Just's private data centre and hybrid cloud Work with product owners, architects and technology teams to design, implement and deliver technology solutions Proactively monitor and respond to service health alerts across the infrastructure systems and services platforms Identify process optimisation opportunities and contribute to and support the implementation of proposed solutions Create, manage and maintain excellent working relationship with stakeholders across the businesses Maintain and manage relationships with vendor and technology partners Skills, Experience, and Qualifications Microsoft Office 365 experience - security, policy, governance, compliance On-premise and cloud VDI solutions such as Virtual Desktop and Windows 365 Exchange server on-premise and on-line, Migration experience between these. Experienced with configuring and administering monitoring platforms Microsoft Windows Server and associated roles such as Microsoft Active Directory, Group Policy, ADFS, Security, PKI, DNS, DHCP, etc Good understanding of networking, load balancing, clustering and firewalls Microsoft Azure o Deploying and managing services within Microsoft Azure o Azure AD, conditional access and privileged identity management Scripting and automating with Azure PowerShell and Power Automate Terraform for managing Infrastructure-as-code Serverless, containerization and orchestration services CI/CD pipelines in Azure DevOps Does this sound like you? An outstanding opportunity awaits, apply now!
Mar 28, 2024
Full time
This award-winning specialist UK Financial Services Company are seeking an experienced 3rd line Infrastructure Engineer with Cloud experience who's eager to use and grow their technological skills in a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Joining the Operations team, the role holder will be responsible for managing and maintaining IT infrastructure systems and services across the company's private data centre and hybrid cloud environments. Initially focusing on on-premise technologies and business applications, the company are migrating to Azure Cloud and as such, there will be a roadmap into Azure. The ideal candidate will have in-depth experience at a 3rd Line support level with Microsoft technologies, Office 365 services, scripting, and automation. (Terraform would be ideal), backed up with Azure experience. The role incumbent will be comfortable working independently and as part of a team, proactively managing their own projects and tasks, confident collaborating with peers and responsible for identifying opportunities for improvements across our systems and processes. Key Activities Supporting the day to day operations within the team, both on-prem and cloud with a mixture of project work, and BAU. Supporting with Office365 and the on-prem technology stack Utilizing Azure DevOps boards for backlog items, features and sprint planning Working alongside the rest of the team in an agile fashion, planning tasks and projects against business as usual activities. Act as level 3 escalation for systems and services under the cloud operations team Manage and maintain IT infrastructure systems, and services across Just's private data centre and hybrid cloud Work with product owners, architects and technology teams to design, implement and deliver technology solutions Proactively monitor and respond to service health alerts across the infrastructure systems and services platforms Identify process optimisation opportunities and contribute to and support the implementation of proposed solutions Create, manage and maintain excellent working relationship with stakeholders across the businesses Maintain and manage relationships with vendor and technology partners Skills, Experience, and Qualifications Microsoft Office 365 experience - security, policy, governance, compliance On-premise and cloud VDI solutions such as Virtual Desktop and Windows 365 Exchange server on-premise and on-line, Migration experience between these. Experienced with configuring and administering monitoring platforms Microsoft Windows Server and associated roles such as Microsoft Active Directory, Group Policy, ADFS, Security, PKI, DNS, DHCP, etc Good understanding of networking, load balancing, clustering and firewalls Microsoft Azure o Deploying and managing services within Microsoft Azure o Azure AD, conditional access and privileged identity management Scripting and automating with Azure PowerShell and Power Automate Terraform for managing Infrastructure-as-code Serverless, containerization and orchestration services CI/CD pipelines in Azure DevOps Does this sound like you? An outstanding opportunity awaits, apply now!
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 28, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Mar 27, 2024
Full time
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Mar 27, 2024
Full time
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Mar 27, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support EngineerKeswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere£27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous LearningCompany: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSPSectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required.+ Managing support tickets for our client base via telephone, remote and on-site methods.+ Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience.+ Demonstrable troubleshooting skills that range from user desktop support to server and cloud services.+ Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory.+ Desktop support including email clients, and internet connection troubleshooting.+ Office software, printer installations, and general problem diagnostics procedures.+ Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms.+ Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures.+ Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM.+ Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc.+ Wi-Fi networks including point-to-point Wi-Fi links.+ VoIP telecommunications exposure.+ Knowledge of IP networks.+ Knowledge of one of the mainstream firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco.+ Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills.+ Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards.+ Capability to autonomously self-assign workloads and schedule others as part of the team.+ Well-presented alongside good written and verbal English skills.+ Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include:IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
CRM Reporting & Development Specialist UK Wide £60,000 - £70,000 + Bonus & benefits The Company A CRM Reporting & Development Specialist is sought by a leading business services group with an enviable portfolio of FTSE 100 and Blue Chip clients. This organisation offers a broad range of services across international offices in Europe, the Middle East and Asia. Ambitious growth plans and continued profitable expansion within all markets and regions has created a new opportunity for a CRM Reporting & Development Specialist to join the team. Key Responsibilities of the CRM Reporting & Development Specialist Reporting & Insights - design and build out reporting within CRM utilising PowerBI and Fetch-based reporting services reports. CRM system development & maintenance - alongside the Senior CRM Technology Development Manager, maintain and develop the CRM system and any integrations in line with the CRM strategy and CRM roadmap. Reporting Training - deliver training (upskilling) and knowledge sharing on reporting & insights to both those in the CRM team as well as the relevant stakeholders in the business. Skills & Attributes of the CRM Reporting & Development Specialist Have a solid IT background in both applications and infrastructure, specifically Microsoft Dynamics and the Microsoft Power Platform. Have experience of developing and building out reporting, including both the front end design as well as able to bring the data in from the various required sources. Able to understand the business context, present practical solutions to the business in a language that resonates as well as share knowledge in a way that upskills those with limited or no knowledge of what reporting can bring. Have in depth knowledge of Microsoft Power Platform (specifically Power BI/Power Automate), Microsoft D365 Administration and customisation. Have a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse. Be familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). Problem solver, detail oriented, pro-active and team worker. Highly numerical with attention to detail and analytical mindset. Ability work and build relationship across various departments, teams and levels. Power Apps development experience is desirable (model driven/canvas-based applications). Experience with issue/project tools such as DevOps/Jira is desirable. Applications can only be considered from those eligible to live & work in the UK without restriction. Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM. Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions. Ref: BHJOB3543_5793
Mar 27, 2024
Full time
CRM Reporting & Development Specialist UK Wide £60,000 - £70,000 + Bonus & benefits The Company A CRM Reporting & Development Specialist is sought by a leading business services group with an enviable portfolio of FTSE 100 and Blue Chip clients. This organisation offers a broad range of services across international offices in Europe, the Middle East and Asia. Ambitious growth plans and continued profitable expansion within all markets and regions has created a new opportunity for a CRM Reporting & Development Specialist to join the team. Key Responsibilities of the CRM Reporting & Development Specialist Reporting & Insights - design and build out reporting within CRM utilising PowerBI and Fetch-based reporting services reports. CRM system development & maintenance - alongside the Senior CRM Technology Development Manager, maintain and develop the CRM system and any integrations in line with the CRM strategy and CRM roadmap. Reporting Training - deliver training (upskilling) and knowledge sharing on reporting & insights to both those in the CRM team as well as the relevant stakeholders in the business. Skills & Attributes of the CRM Reporting & Development Specialist Have a solid IT background in both applications and infrastructure, specifically Microsoft Dynamics and the Microsoft Power Platform. Have experience of developing and building out reporting, including both the front end design as well as able to bring the data in from the various required sources. Able to understand the business context, present practical solutions to the business in a language that resonates as well as share knowledge in a way that upskills those with limited or no knowledge of what reporting can bring. Have in depth knowledge of Microsoft Power Platform (specifically Power BI/Power Automate), Microsoft D365 Administration and customisation. Have a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse. Be familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). Problem solver, detail oriented, pro-active and team worker. Highly numerical with attention to detail and analytical mindset. Ability work and build relationship across various departments, teams and levels. Power Apps development experience is desirable (model driven/canvas-based applications). Experience with issue/project tools such as DevOps/Jira is desirable. Applications can only be considered from those eligible to live & work in the UK without restriction. Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM. Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions. Ref: BHJOB3543_5793
Macildowie Recruitment and Retention
Tamworth, Staffordshire
Location: Tamworth - with potential to work from remotely 2/3 days a week Salary: Above Market Average Salary + Overtime (Paid at Time and a Half) + Microsoft Qualifications Allowance Hours: Monday to Friday, 40 hours a week (with potential flexibility on start/finish times) Overview: Working for a highly successful Microsoft Gold Partner IT Managed Services company, the 3rd Line Support Analyst is responsible for technically escalated helpdesk calls, providing 3rd line full systems troubleshooting support during major incidents. Housekeeping and maintenance on a variety of system and network infrastructures, mentoring and supporting 1st and 2nd line teams. This company takes the development of their IT Support teams at all levels so seriously that they pay for you to do Microsoft qualifications - and you're rewarded with a salary increase when you've completed them. Responsibilities: Troubleshoot and resolve service calls escalated to 3rd line level General housekeeping and maintenance on a variety of system and network infrastructures Assist and mentor Helpdesk Analysts and Senior Helpdesk Analysts with general support queries prior to escalation Ensure clients are fully informed of developments related to their outstanding issues Keep service management teams appraised of all escalated calls Involvement in customer projects including application deployment and systems / network maintenance Occasional involvement in system rollouts, working alongside Technical Consultants to deliver new network deployments to our customers Following best practices when making changes to client networks Ensuring change control requests are completed for the relevant clients Liaison with Technical Consultants and Field Engineers on escalated calls Inclusion in an 'out of hours' standby rota Upkeep of the Monitoring Platform Backup Management Patching OS/AV The Team: A dedicated 3rd line team which is part of a wider service desk Essential Experience: Strong knowledge of Windows desktop environments from Windows Vista and above Strong knowledge of Windows server environments from Server 2008 and above Strong knowledge of Active Directory administration and troubleshooting Group Policies (creation and management of what are they, logon scripts and PowerShell) Strong knowledge of Exchange organisation troubleshooting (including fail over) Strong knowledge of Office support 2007/2010/2013/2016 Knowledge of Office 365 troubleshooting, migration and management of user accounts Knowledge and experience working with SAN and LAN/WAN technology Miscellaneous: Monday to Friday, 40 hours a week 23 days annual leave rising to 27 Qualifications allowance payable upon successful completion of funded accreditations Overtime allowance This is a brilliant opportunity for any IT professionals who want to work for a company that is stable, successful, and take your career development seriously. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 27, 2024
Full time
Location: Tamworth - with potential to work from remotely 2/3 days a week Salary: Above Market Average Salary + Overtime (Paid at Time and a Half) + Microsoft Qualifications Allowance Hours: Monday to Friday, 40 hours a week (with potential flexibility on start/finish times) Overview: Working for a highly successful Microsoft Gold Partner IT Managed Services company, the 3rd Line Support Analyst is responsible for technically escalated helpdesk calls, providing 3rd line full systems troubleshooting support during major incidents. Housekeeping and maintenance on a variety of system and network infrastructures, mentoring and supporting 1st and 2nd line teams. This company takes the development of their IT Support teams at all levels so seriously that they pay for you to do Microsoft qualifications - and you're rewarded with a salary increase when you've completed them. Responsibilities: Troubleshoot and resolve service calls escalated to 3rd line level General housekeeping and maintenance on a variety of system and network infrastructures Assist and mentor Helpdesk Analysts and Senior Helpdesk Analysts with general support queries prior to escalation Ensure clients are fully informed of developments related to their outstanding issues Keep service management teams appraised of all escalated calls Involvement in customer projects including application deployment and systems / network maintenance Occasional involvement in system rollouts, working alongside Technical Consultants to deliver new network deployments to our customers Following best practices when making changes to client networks Ensuring change control requests are completed for the relevant clients Liaison with Technical Consultants and Field Engineers on escalated calls Inclusion in an 'out of hours' standby rota Upkeep of the Monitoring Platform Backup Management Patching OS/AV The Team: A dedicated 3rd line team which is part of a wider service desk Essential Experience: Strong knowledge of Windows desktop environments from Windows Vista and above Strong knowledge of Windows server environments from Server 2008 and above Strong knowledge of Active Directory administration and troubleshooting Group Policies (creation and management of what are they, logon scripts and PowerShell) Strong knowledge of Exchange organisation troubleshooting (including fail over) Strong knowledge of Office support 2007/2010/2013/2016 Knowledge of Office 365 troubleshooting, migration and management of user accounts Knowledge and experience working with SAN and LAN/WAN technology Miscellaneous: Monday to Friday, 40 hours a week 23 days annual leave rising to 27 Qualifications allowance payable upon successful completion of funded accreditations Overtime allowance This is a brilliant opportunity for any IT professionals who want to work for a company that is stable, successful, and take your career development seriously. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
SharePoint and MS365 Administrator £33,000 - £37,500 Permanent + Benefits Leeds, Hybrid - will be expected on site 2/3 days a week We are looking for an experienced 2nd line SharePoint & MS365 specialist to come in and hit the ground running with our client in Leeds. You'll be the main POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online Additionally, you'll be provided with excellent progression and development opportunities tp further progress your skills and career. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 27, 2024
Full time
SharePoint and MS365 Administrator £33,000 - £37,500 Permanent + Benefits Leeds, Hybrid - will be expected on site 2/3 days a week We are looking for an experienced 2nd line SharePoint & MS365 specialist to come in and hit the ground running with our client in Leeds. You'll be the main POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online Additionally, you'll be provided with excellent progression and development opportunities tp further progress your skills and career. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Mar 27, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
SharePoint and MS365 Administrator 33,000 - 37,500 Permanent + Benefits Leeds, Hybrid - will be expected on site 2/3 days a week We are looking for an experienced 2nd line SharePoint & MS365 specialist to come in and hit the ground running with our client in Leeds. You'll be the main POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online Additionally, you'll be provided with excellent progression and development opportunities tp further progress your skills and career. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 27, 2024
Full time
SharePoint and MS365 Administrator 33,000 - 37,500 Permanent + Benefits Leeds, Hybrid - will be expected on site 2/3 days a week We are looking for an experienced 2nd line SharePoint & MS365 specialist to come in and hit the ground running with our client in Leeds. You'll be the main POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online Additionally, you'll be provided with excellent progression and development opportunities tp further progress your skills and career. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.