Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Our client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the service desk team, ensuring rapid and effective resolution of IT-related issues. Deliver hands-on technical support related to Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performance metrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between IT, employees, and senior/executive leadership. Collaborate with the Group IT Director to formulate strategic plans, service designs, and service transition processes that align with organisational goals. Lead the team in managing incidents efficiently and focus on identifying and resolving root causes of recurring incidents. Oversee changes in the IT environment, ensuring they are assessed, approved, implemented, and reviewed in accordance with ITIL standards. Champion a culture of continuous learning, ensuring the team consistently hones their skills and stays abreast of IT advancements. Utilise networking expertise for tasks like diagnosing connectivity issues and configuring permissions. Manage the Fresh Service ticketing system, ensuring streamlined ticket handling, timely resolution, and precise reporting Essential qualifications/ skills/ experience: Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Demonstrable experience in a similar role, managing an IT service desk or another IT related team. Comprehensive understanding and experience with ITIL v4 best practices. Proficiency in Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Solid background in IT asset management best practices. Experience with Fresh Service or equivalent ticketing system. Demonstrable ability in all areas of people management - including coaching, mentoring, and supporting team growth. Advanced organisational skills. Excellent communication skills, both written and verbal. Highly organised and efficient. A proactive approach and hard-working attitude. Ability to solve real-world technology challenges. Results-driven, proactive, and an analytical approach to challenges. Meticulous and deadline-conscious. Professional attitude with a collaborative mindset Ability to thrive in a fast-paced environment and manage several projects simultaneously.
Apr 18, 2024
Full time
Our client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the service desk team, ensuring rapid and effective resolution of IT-related issues. Deliver hands-on technical support related to Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performance metrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between IT, employees, and senior/executive leadership. Collaborate with the Group IT Director to formulate strategic plans, service designs, and service transition processes that align with organisational goals. Lead the team in managing incidents efficiently and focus on identifying and resolving root causes of recurring incidents. Oversee changes in the IT environment, ensuring they are assessed, approved, implemented, and reviewed in accordance with ITIL standards. Champion a culture of continuous learning, ensuring the team consistently hones their skills and stays abreast of IT advancements. Utilise networking expertise for tasks like diagnosing connectivity issues and configuring permissions. Manage the Fresh Service ticketing system, ensuring streamlined ticket handling, timely resolution, and precise reporting Essential qualifications/ skills/ experience: Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Demonstrable experience in a similar role, managing an IT service desk or another IT related team. Comprehensive understanding and experience with ITIL v4 best practices. Proficiency in Microsoft O365, Exchange, SharePoint, OneDrive, Azure, and Intune. Solid background in IT asset management best practices. Experience with Fresh Service or equivalent ticketing system. Demonstrable ability in all areas of people management - including coaching, mentoring, and supporting team growth. Advanced organisational skills. Excellent communication skills, both written and verbal. Highly organised and efficient. A proactive approach and hard-working attitude. Ability to solve real-world technology challenges. Results-driven, proactive, and an analytical approach to challenges. Meticulous and deadline-conscious. Professional attitude with a collaborative mindset Ability to thrive in a fast-paced environment and manage several projects simultaneously.
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Apr 18, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Job Description - AVP - Data Architect & Advisory (BFS034948) With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Assistant Vice President, Data Architect & Advisory! Responsibilities Extensive experience w.r.t. Data architecture, Consulting, Implementation of large-scale Enterprise-level Data Warehousing, Modernization of Data Platform , Business Intelligence, and Analytics applications. Should have led multiple engagements in the Data space in terms of Solutioning and Architecture and Delivery. DDesign and develop a scalable platform architecture that supports global deployment without the need for rebuilds, aligning with the 'Build Once & Activate Many' strategy. Work closely with stakeholders to ensure the platform architecture supports high-quality, personalized user experiences and content relevancy. Collaborate with the Digital Marketing team to integrate the Growth Assist Digital Marketing framework, enabling targeted, accelerated, and cost-effective global user acquisition. Partner with the AI and Managed Services teams to implement AI-enabled solutions for domain expertise, data management, and operational efficiencies. Act as a liaison between technical teams and strategic partners, ensuring the Impact Commercial Model is effectively integrated into the platform's growth strategy. Oversee the technical execution of 7 out of the 9 lots outlined in the RFP, ensuring comprehensive coverage across build, integration, testing, operations, domain expertise, marketing, and data insights. Stay abreast of emerging technologies and methodologies that could further enhance the platform's capabilities and user experience. Ability to interact with, report out and make recommendations to the executive level steering committee. Qualifications we seek in you! Minimum Qualifications Master or Bachelor's degree in Computer Science, Information Systems, Engineering, related fields Preferred Qualifications/ Skills Required technical skills • Strong Cloud exp on AWS or Azure or GCP • Ability to work on design exercise of Data Modernization platform. • Strong exp on DataBricks or Snowflake • Strong exp on designing data ingestion and data aggregation. • Exp of design data exchange through API's Streaming, batch and ETL process • Exp on Data Bricks and Anypoint API Gateway • Strong on Data Lake and storage design for structured and unstructured data. • Exp on Data Lineage , Data Dictionary and governance Soft Skills • Should have excellent client interaction and presentation skills • Excellent English communication both written and verbal • Excellent thought leadership is required. • Should be capable to be a Mentor in building teams and enhance technical skills for the team. • Should be extremely good at internal and external stakeholder management Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .
Apr 18, 2024
Full time
Job Description - AVP - Data Architect & Advisory (BFS034948) With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Assistant Vice President, Data Architect & Advisory! Responsibilities Extensive experience w.r.t. Data architecture, Consulting, Implementation of large-scale Enterprise-level Data Warehousing, Modernization of Data Platform , Business Intelligence, and Analytics applications. Should have led multiple engagements in the Data space in terms of Solutioning and Architecture and Delivery. DDesign and develop a scalable platform architecture that supports global deployment without the need for rebuilds, aligning with the 'Build Once & Activate Many' strategy. Work closely with stakeholders to ensure the platform architecture supports high-quality, personalized user experiences and content relevancy. Collaborate with the Digital Marketing team to integrate the Growth Assist Digital Marketing framework, enabling targeted, accelerated, and cost-effective global user acquisition. Partner with the AI and Managed Services teams to implement AI-enabled solutions for domain expertise, data management, and operational efficiencies. Act as a liaison between technical teams and strategic partners, ensuring the Impact Commercial Model is effectively integrated into the platform's growth strategy. Oversee the technical execution of 7 out of the 9 lots outlined in the RFP, ensuring comprehensive coverage across build, integration, testing, operations, domain expertise, marketing, and data insights. Stay abreast of emerging technologies and methodologies that could further enhance the platform's capabilities and user experience. Ability to interact with, report out and make recommendations to the executive level steering committee. Qualifications we seek in you! Minimum Qualifications Master or Bachelor's degree in Computer Science, Information Systems, Engineering, related fields Preferred Qualifications/ Skills Required technical skills • Strong Cloud exp on AWS or Azure or GCP • Ability to work on design exercise of Data Modernization platform. • Strong exp on DataBricks or Snowflake • Strong exp on designing data ingestion and data aggregation. • Exp of design data exchange through API's Streaming, batch and ETL process • Exp on Data Bricks and Anypoint API Gateway • Strong on Data Lake and storage design for structured and unstructured data. • Exp on Data Lineage , Data Dictionary and governance Soft Skills • Should have excellent client interaction and presentation skills • Excellent English communication both written and verbal • Excellent thought leadership is required. • Should be capable to be a Mentor in building teams and enhance technical skills for the team. • Should be extremely good at internal and external stakeholder management Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .
SEO & PPC Specialist Competitive Salary Margate, Kent Office Based Permanent Full Time Benefits Finish at 3pm Every Friday Great salary (sorry, we are not able to advertise it, but happy to disclose on an initial call! Contributory Pension 50% Staff Discount 33 Days Holiday Are you looking for a new and exciting job as a SEO & PPC Specialist working for a market leading, iconic brand in the heart of Thanet? Do you have: A passion for SEO & PPC and wider digital marketing Enthusiasm for the brands you work with High attention to detail This is a new role bought about by the expansion and growth of their direct-to-consumer offering. This role will assist in the planning, execution and optimisation of both SEO and PPC activities across a range of brands within the business. You will work with the brand marketing teams and various functions of the online team to coordinate activities across a range of channels, and update these regularly to optimise performance. The Job SEO & PPC Specialist Define and implement on-page SEO best practice, ensuring website content is optimised for user experience and search engine visibility Define technical SEO best practice and identify areas for improvements including site speed and mobile responsiveness. Work with the engineering team to roll out enhancements Track, analyse, and report on data to measure SEO effectiveness Conduct keyword research to identify opportunities to optimise existing content Stay up-to-date with the latest search engine algorithm changes and SEO industry trends Work closely with the cross-functional team of developers, product managers, product marketers, and designers to ensure the successful implementation of SEO strategies Be responsible for day-to-day optimisation and management of all Google Ads campaigns to deliver on KPIs and improve return on investment for our client s range of brands. Spot new opportunities within the PPC environment and present ways in which we can apply to our brands Coordinate reporting and performance analysis of all activities in order to make recommendations and optimise ROI Work with European and US Ecommerce Executives on non-UK campaigns Support the wider Online Team on an ad-hoc basis to cover absences or workloads in peak periods. Your Skills & Profile SEO & PPC Specialist Several years SEO & PPC experience, with a proven track record of success in improving organic search and PPC performance Strong analytical skills and experience with SEO tools such as Google Analytics, Google Search Console, SEMRush (or similar) Extensive experience with Google Ads you will be the company s main Google Ads technician and therefore your knowledge of Google Ads will be second-to-none Experience of working with and managing relationships with third party agencies Proficiency in Google Analytics and Excel with the ability to report on monthly campaign performance and provide actionable recommendations and insights Self-motivated with good organisational skills and time management Proficiency in Microsoft Outlook, Word and Excel Ability to adapt to changing priorities and commercial requirements To find out more please call Jane Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Do not hesitate to contact us about this or any other roles.
Apr 18, 2024
Full time
SEO & PPC Specialist Competitive Salary Margate, Kent Office Based Permanent Full Time Benefits Finish at 3pm Every Friday Great salary (sorry, we are not able to advertise it, but happy to disclose on an initial call! Contributory Pension 50% Staff Discount 33 Days Holiday Are you looking for a new and exciting job as a SEO & PPC Specialist working for a market leading, iconic brand in the heart of Thanet? Do you have: A passion for SEO & PPC and wider digital marketing Enthusiasm for the brands you work with High attention to detail This is a new role bought about by the expansion and growth of their direct-to-consumer offering. This role will assist in the planning, execution and optimisation of both SEO and PPC activities across a range of brands within the business. You will work with the brand marketing teams and various functions of the online team to coordinate activities across a range of channels, and update these regularly to optimise performance. The Job SEO & PPC Specialist Define and implement on-page SEO best practice, ensuring website content is optimised for user experience and search engine visibility Define technical SEO best practice and identify areas for improvements including site speed and mobile responsiveness. Work with the engineering team to roll out enhancements Track, analyse, and report on data to measure SEO effectiveness Conduct keyword research to identify opportunities to optimise existing content Stay up-to-date with the latest search engine algorithm changes and SEO industry trends Work closely with the cross-functional team of developers, product managers, product marketers, and designers to ensure the successful implementation of SEO strategies Be responsible for day-to-day optimisation and management of all Google Ads campaigns to deliver on KPIs and improve return on investment for our client s range of brands. Spot new opportunities within the PPC environment and present ways in which we can apply to our brands Coordinate reporting and performance analysis of all activities in order to make recommendations and optimise ROI Work with European and US Ecommerce Executives on non-UK campaigns Support the wider Online Team on an ad-hoc basis to cover absences or workloads in peak periods. Your Skills & Profile SEO & PPC Specialist Several years SEO & PPC experience, with a proven track record of success in improving organic search and PPC performance Strong analytical skills and experience with SEO tools such as Google Analytics, Google Search Console, SEMRush (or similar) Extensive experience with Google Ads you will be the company s main Google Ads technician and therefore your knowledge of Google Ads will be second-to-none Experience of working with and managing relationships with third party agencies Proficiency in Google Analytics and Excel with the ability to report on monthly campaign performance and provide actionable recommendations and insights Self-motivated with good organisational skills and time management Proficiency in Microsoft Outlook, Word and Excel Ability to adapt to changing priorities and commercial requirements To find out more please call Jane Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Do not hesitate to contact us about this or any other roles.
About the role As an Operations Technical Coordinator you will apply your technical knowledge in relation to systems and processes within the team and provide your expertise and guidance on the resolution of system, data and service queries. You will work with internal teams such as our Data team, Operational delivery and our Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for results processing and data management to ensure results/qualification conferrals are issues on time within KPI. You will work closely in collaboration across Exam and Results Service to perform analysis of data in SAP, interrogate systems and apply data correction so that results are validated and fulfilled. About you In this Operational role, you will need to have a blend of coordination and project skills, with a solid technical understanding of systems for Master Data, Data Intergration and data processing whilst being competent in working with data qualitatively from multiple sources. You will be able to plan, organise and prioritise you own work whilst building relationships effectively with both internal and external stakeholders. You will need good communication skills and problem solving skills with a positive can do attitude with a focus on producing high quality outputs. Additionally you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location. Next Steps And How To Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist on an ongoing basis so please submit your application as soon as possible as we may close the advert early.
Apr 18, 2024
Full time
About the role As an Operations Technical Coordinator you will apply your technical knowledge in relation to systems and processes within the team and provide your expertise and guidance on the resolution of system, data and service queries. You will work with internal teams such as our Data team, Operational delivery and our Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for results processing and data management to ensure results/qualification conferrals are issues on time within KPI. You will work closely in collaboration across Exam and Results Service to perform analysis of data in SAP, interrogate systems and apply data correction so that results are validated and fulfilled. About you In this Operational role, you will need to have a blend of coordination and project skills, with a solid technical understanding of systems for Master Data, Data Intergration and data processing whilst being competent in working with data qualitatively from multiple sources. You will be able to plan, organise and prioritise you own work whilst building relationships effectively with both internal and external stakeholders. You will need good communication skills and problem solving skills with a positive can do attitude with a focus on producing high quality outputs. Additionally you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location. Next Steps And How To Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist on an ongoing basis so please submit your application as soon as possible as we may close the advert early.
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. Our Saab UK business is going through a period of rapid growth, this means that we can offer a wide range of opportunities for personal fulfilment and career growth. As part of the global entity Saab AB, Saab UK Ltd combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country we have seven principle sites which focus on software engineering, underwater robotics, training services and radars. Globally we number over 22,000 employees and have operations on all continents. Technologically we are leaders in many areas, and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. Role Purpose: This is a new product testing role within the company. With a wide ranging remit to manage and execute the full lifecycle of test engineering, from definition of test-cases through development of test tools to the execution of testing and management of facilities. As such it will suit someone with a broad spread of engineering knowledge, imagination and drive. Key accountabilities and responsibilities: Analyse conformance specifications to derive test requirements Plan, design and communicate test cases which validate requirements across a broad spread of electro-mechanical systems for both the development and production lifecycle phases. Design test jigs, harnesses and software to allow execution of test cases including, where appropriate, automation. Implement data processing/filtering software in a variety of packages to extract relevant results Manage the internal test facilities (test tanks, ovens, pools, lifting equipment) Liaise with external test facilities (EMC, vibration, pools, etc) Execute tests in a clear, safe and controlled manner Fault finding and failure analysis Documentation and presentation of results and findings. Essential Skills: HNC or Degree in a relevant engineering discipline Min 3 years in a test focussed role, or within test equipment development Proven experience in data capture and analysis Proven experience working on multi-disciplinary systems (electrical, mechanical, software) Experience working within an engineering NPI environment Excellent knowledge of test equipment and platforms Excellent communicator: both written and verbal Exposure to NPI design phases - with working to Design / Systems requirements Able to generate test cases from requirements to verify / validate the designs Experience of National Instruments test software platforms, able to create test software test functions within the National Instruments environment Experience with control of National Instruments hardware and propriety test equipment as in control , read / write, obtain data, compute, data management Hands on with electronic circuit construction / testing / diagnostics Innovative and creative mindset with sound engineering principles Ability to work unsupervised to tight timescales Knowledge of product certification, best-practice and industry standards Enthusiasm, drive and personality! Create high quality test reports Data capture - logging Desirable: Experience in the offshore and/or subsea industry Experience working within a Production Test facility Knowledge / experience in the creation of test executives within NI LabView / TestStand Software Software programming / scripts (Python, C, C#, C++, VB, etc) Specification / build / commissioning / Support of test equipment Understanding of Mechanical principles, and working knowledge of applications Knowledge of compliance standards and certification (CE/DNV) Previous experience in a customer-facing role General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by a your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
Apr 18, 2024
Full time
Introduction Saab UK is a British company that is part of Saab Group's global high-technology operations. Saab offers world-leading solutions and services in defence, aviation, space and civil security. In the UK we bring together the best of Swedish and British innovation and engineering to provide our customers with products and solutions that push boundaries for what is considered technically possible. Our mission is to help our customers to keep people and society safe. Our Saab UK business is going through a period of rapid growth, this means that we can offer a wide range of opportunities for personal fulfilment and career growth. As part of the global entity Saab AB, Saab UK Ltd combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country we have seven principle sites which focus on software engineering, underwater robotics, training services and radars. Globally we number over 22,000 employees and have operations on all continents. Technologically we are leaders in many areas, and we reinvest a high proportion of our earnings in internal research and development. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place. Saab is a company with opportunities, a company where we see diversity as an asset and where you have both considerable responsibility as well as good opportunities for advancing in your career. Additionally, Saab is a company that respects each person's needs for a rewarding life beyond work. Role Purpose: This is a new product testing role within the company. With a wide ranging remit to manage and execute the full lifecycle of test engineering, from definition of test-cases through development of test tools to the execution of testing and management of facilities. As such it will suit someone with a broad spread of engineering knowledge, imagination and drive. Key accountabilities and responsibilities: Analyse conformance specifications to derive test requirements Plan, design and communicate test cases which validate requirements across a broad spread of electro-mechanical systems for both the development and production lifecycle phases. Design test jigs, harnesses and software to allow execution of test cases including, where appropriate, automation. Implement data processing/filtering software in a variety of packages to extract relevant results Manage the internal test facilities (test tanks, ovens, pools, lifting equipment) Liaise with external test facilities (EMC, vibration, pools, etc) Execute tests in a clear, safe and controlled manner Fault finding and failure analysis Documentation and presentation of results and findings. Essential Skills: HNC or Degree in a relevant engineering discipline Min 3 years in a test focussed role, or within test equipment development Proven experience in data capture and analysis Proven experience working on multi-disciplinary systems (electrical, mechanical, software) Experience working within an engineering NPI environment Excellent knowledge of test equipment and platforms Excellent communicator: both written and verbal Exposure to NPI design phases - with working to Design / Systems requirements Able to generate test cases from requirements to verify / validate the designs Experience of National Instruments test software platforms, able to create test software test functions within the National Instruments environment Experience with control of National Instruments hardware and propriety test equipment as in control , read / write, obtain data, compute, data management Hands on with electronic circuit construction / testing / diagnostics Innovative and creative mindset with sound engineering principles Ability to work unsupervised to tight timescales Knowledge of product certification, best-practice and industry standards Enthusiasm, drive and personality! Create high quality test reports Data capture - logging Desirable: Experience in the offshore and/or subsea industry Experience working within a Production Test facility Knowledge / experience in the creation of test executives within NI LabView / TestStand Software Software programming / scripts (Python, C, C#, C++, VB, etc) Specification / build / commissioning / Support of test equipment Understanding of Mechanical principles, and working knowledge of applications Knowledge of compliance standards and certification (CE/DNV) Previous experience in a customer-facing role General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by a your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Apr 18, 2024
Full time
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
On-site Support Engineer - Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK's top financial clients. They are looking for an enthusiastic 2nd Line On-site Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner. Key Skills and Experience: Experience supporting and managing a primarily Mac based estate, end user both remote and deskside. Experience of maintaining and administering solutions based on cloud-based platforms including AWS, Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort. Broad and strong technical background with the Mac and Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to Senior Executive level end-users. Minimum of 3+ years' experience within a similar role. Role and Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within Service Level Agreements (SLA's). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as needed. To administer and maintain customers Active Directory, User accounts, Group Policy and File access control to agreed standards. To develop, own and maintain customers technical site documentation - to include but not limited to Asset inventory, change management processes and Cyber policies. To promote Cyber awareness within the Customers community to help protect customers assets and data. Tech/Qualifications: Mac - OSX Support JAMF Microsoft OS: Windows 7, Windows 10; Microsoft 365; Microsoft Azure; Don't miss out on this amazing opportunity - apply now with your most up to date CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Full time
On-site Support Engineer - Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK's top financial clients. They are looking for an enthusiastic 2nd Line On-site Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner. Key Skills and Experience: Experience supporting and managing a primarily Mac based estate, end user both remote and deskside. Experience of maintaining and administering solutions based on cloud-based platforms including AWS, Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort. Broad and strong technical background with the Mac and Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to Senior Executive level end-users. Minimum of 3+ years' experience within a similar role. Role and Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within Service Level Agreements (SLA's). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as needed. To administer and maintain customers Active Directory, User accounts, Group Policy and File access control to agreed standards. To develop, own and maintain customers technical site documentation - to include but not limited to Asset inventory, change management processes and Cyber policies. To promote Cyber awareness within the Customers community to help protect customers assets and data. Tech/Qualifications: Mac - OSX Support JAMF Microsoft OS: Windows 7, Windows 10; Microsoft 365; Microsoft Azure; Don't miss out on this amazing opportunity - apply now with your most up to date CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Network Infrastructure Project Manager (Data Network Implementation Specialist) We are excited to be working with an established asset management company based in Birmingham who are looking to bring in a Network Infrastructure Project Manager! This opportunity will allow you to work with a variety of internal departments, teams and stakeholders. This organisation operate in a greenfield esk manor, with an exciting pace and creativity mixed with collaboration is a mixture for success! Position Overview: As the Technical Project Manager for Data Network Implementation, you will play a crucial role in supporting our Data Network provider throughout the project life cycle. Your responsibilities will span from initial planning and design to execution, deployment, and optimisation of the new data network infrastructure. Working closely with cross-functional site-based teams, stakeholders, and external vendors, you will ensure the successful delivery of a robust and scalable data network infrastructure. Key Responsibilities: Project Planning and Strategy: Collaborate with the Data Network provider to develop a comprehensive project plan encompassing scope, objectives, timelines, and milestones. Your focus will involve engaging our sites in activities such as initial surveys, installation, and rollout plans. Technical Leadership: Offer technical support and guidance in network architecture, design, and implementation as needed. Collaborate with both external Data Network providers and internal business departments to ensure alignment with technical specifications, standards, and best practices. Risk Management: Identify potential risks, issues, and dependencies that may affect project delivery. Develop mitigation strategies and contingency plans to minimise disruptions and ensure project success. Resource Allocation: Ensure site-based resources are engaged and available to support project activities and deliverables. Coordinate with internal teams and external partners to optimise resource utilisation and maintain project momentum. Stakeholder Communication: Regularly communicate project status, progress, and key milestones to stakeholders, executive leadership, and project sponsors. Facilitate meetings, workshops, and presentations to gather feedback and address concerns effectively. Quality Assurance: Establish quality assurance processes and metrics to monitor the performance and reliability of the data network infrastructure. Ensure regular testing, validation, and performance analysis are conducted by the Data Network provider to meet contract outcomes, industry standards, and regulatory requirements. Change Management: Manage change requests and modifications to project scope, schedule, or budget. Evaluate impacts on project objectives and stakeholders and implement change control procedures as necessary. Documentation and Reporting: Ensure accurate project documentation, including project plans, technical specifications, risk registers, and status reports, is produced by the supplier's project team. Provide timely updates to relevant stakeholders and governance committees. Qualifications: Proven experience as a Technical Project Manager or similar role, preferably in network infrastructure projects. Strong technical background in networking technologies, protocols, and architectures (e.g., TCP/IP, LAN/WAN, VPN) Experience with migrating network infrastructure through an MSP. Proficiency in project management methodologies and tools (e.g. Agile, Scrum, Waterfall, JIRA, MS Project).
Apr 18, 2024
Contractor
Network Infrastructure Project Manager (Data Network Implementation Specialist) We are excited to be working with an established asset management company based in Birmingham who are looking to bring in a Network Infrastructure Project Manager! This opportunity will allow you to work with a variety of internal departments, teams and stakeholders. This organisation operate in a greenfield esk manor, with an exciting pace and creativity mixed with collaboration is a mixture for success! Position Overview: As the Technical Project Manager for Data Network Implementation, you will play a crucial role in supporting our Data Network provider throughout the project life cycle. Your responsibilities will span from initial planning and design to execution, deployment, and optimisation of the new data network infrastructure. Working closely with cross-functional site-based teams, stakeholders, and external vendors, you will ensure the successful delivery of a robust and scalable data network infrastructure. Key Responsibilities: Project Planning and Strategy: Collaborate with the Data Network provider to develop a comprehensive project plan encompassing scope, objectives, timelines, and milestones. Your focus will involve engaging our sites in activities such as initial surveys, installation, and rollout plans. Technical Leadership: Offer technical support and guidance in network architecture, design, and implementation as needed. Collaborate with both external Data Network providers and internal business departments to ensure alignment with technical specifications, standards, and best practices. Risk Management: Identify potential risks, issues, and dependencies that may affect project delivery. Develop mitigation strategies and contingency plans to minimise disruptions and ensure project success. Resource Allocation: Ensure site-based resources are engaged and available to support project activities and deliverables. Coordinate with internal teams and external partners to optimise resource utilisation and maintain project momentum. Stakeholder Communication: Regularly communicate project status, progress, and key milestones to stakeholders, executive leadership, and project sponsors. Facilitate meetings, workshops, and presentations to gather feedback and address concerns effectively. Quality Assurance: Establish quality assurance processes and metrics to monitor the performance and reliability of the data network infrastructure. Ensure regular testing, validation, and performance analysis are conducted by the Data Network provider to meet contract outcomes, industry standards, and regulatory requirements. Change Management: Manage change requests and modifications to project scope, schedule, or budget. Evaluate impacts on project objectives and stakeholders and implement change control procedures as necessary. Documentation and Reporting: Ensure accurate project documentation, including project plans, technical specifications, risk registers, and status reports, is produced by the supplier's project team. Provide timely updates to relevant stakeholders and governance committees. Qualifications: Proven experience as a Technical Project Manager or similar role, preferably in network infrastructure projects. Strong technical background in networking technologies, protocols, and architectures (e.g., TCP/IP, LAN/WAN, VPN) Experience with migrating network infrastructure through an MSP. Proficiency in project management methodologies and tools (e.g. Agile, Scrum, Waterfall, JIRA, MS Project).
End Date Thursday 02 May 2024 Salary Range £118,652 - £139,590 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE: Lead Data Architect (Cloud) SALARY: The salary banding for this role is £121,023 - £142,380 LOCATION: Manchester, Leeds, Halifax, Bristol or Edinburgh HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity You'll be joining a dynamic Group Architecture Leadership team of Chief Architects which has accountability for both business aligned and technology domain strategy. We collaborate closely with business and engineering leaders to drive strategy, deliver strategic roadmaps, provide thought leadership, and inspire adoption of modern technologies. We must view problems from many different perspectives and our architectural decisions must balance strategy with pragmatism to deliver the best outcome. In this senior leadership role, you'll engage with executive leaders, advise them on how to leverage technology to achieve their outcomes and articulate options that balance the different drivers of change with accountability for all technical architecture decisions made. This will involve: All architecture decisions made for the area you support. Build compelling architecture strategies and roadmaps with comprehensive inputs from Business, Engineering, Operations, Industry and Vendors. Pro-actively publicising and guiding the Group. Pro-actively drive forward the agenda to simplify and modernise our technology landscape. Keep pace with the latest industry direction and vendor offerings to ensure our strategies capitalise on new opportunities. Influence our investment portfolios and the direction of major change programmes to ensure strategic architecture outcomes. Build strong relationships and credibly communicate with key business and engineering collaborators across the organisation up to Exec Level Domain expert for architecture with deep and broad knowledge of technology, methodology and assurance techniques. Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you ll need : Broad experience covering many of the following, with a deep knowledge of at least one ( T shaped): Cloud platform technologies covering IaaS, PaaS, and SaaS services on Azure, GCP and AWS. Cloud database technologies focusing on GCP Relevant prior data architecture experience; Leading or being part of transformation in Data (e.g., move to advanced analytics/machine learning, data lake, big data, data democratisation) Data modelling and how that can help accelerate reuse of data and delivery of data consumption use cases Modern data technologies understanding e.g. Machine Learning and Generative AI Experience with data management capabilities like metadata, lineage, data quality, data privacy and data lifecycle management Familiarity with data regulations like GDPR We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 18, 2024
Full time
End Date Thursday 02 May 2024 Salary Range £118,652 - £139,590 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE: Lead Data Architect (Cloud) SALARY: The salary banding for this role is £121,023 - £142,380 LOCATION: Manchester, Leeds, Halifax, Bristol or Edinburgh HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity You'll be joining a dynamic Group Architecture Leadership team of Chief Architects which has accountability for both business aligned and technology domain strategy. We collaborate closely with business and engineering leaders to drive strategy, deliver strategic roadmaps, provide thought leadership, and inspire adoption of modern technologies. We must view problems from many different perspectives and our architectural decisions must balance strategy with pragmatism to deliver the best outcome. In this senior leadership role, you'll engage with executive leaders, advise them on how to leverage technology to achieve their outcomes and articulate options that balance the different drivers of change with accountability for all technical architecture decisions made. This will involve: All architecture decisions made for the area you support. Build compelling architecture strategies and roadmaps with comprehensive inputs from Business, Engineering, Operations, Industry and Vendors. Pro-actively publicising and guiding the Group. Pro-actively drive forward the agenda to simplify and modernise our technology landscape. Keep pace with the latest industry direction and vendor offerings to ensure our strategies capitalise on new opportunities. Influence our investment portfolios and the direction of major change programmes to ensure strategic architecture outcomes. Build strong relationships and credibly communicate with key business and engineering collaborators across the organisation up to Exec Level Domain expert for architecture with deep and broad knowledge of technology, methodology and assurance techniques. Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you ll need : Broad experience covering many of the following, with a deep knowledge of at least one ( T shaped): Cloud platform technologies covering IaaS, PaaS, and SaaS services on Azure, GCP and AWS. Cloud database technologies focusing on GCP Relevant prior data architecture experience; Leading or being part of transformation in Data (e.g., move to advanced analytics/machine learning, data lake, big data, data democratisation) Data modelling and how that can help accelerate reuse of data and delivery of data consumption use cases Modern data technologies understanding e.g. Machine Learning and Generative AI Experience with data management capabilities like metadata, lineage, data quality, data privacy and data lifecycle management Familiarity with data regulations like GDPR We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
End Date Thursday 18 April 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary LOCATION(S): Edinburgh, Glasgow, Leeds, Halifax, Chester, Birmingham, Bristol or Cardiff. WORKING PATTERN: Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our Risk Hubs. ABOUT THIS OPPORTUNITY: As the UK s largest digital bank, with 27 million customers and 2.2 million shareholders, we re looking to create a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. This role will play a key part in supporting this transformation. We re on an exciting journey and there couldn t be a better time to join us. We re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! This means we re changing how we do risk management, creating a team of risk specialists, to provide support aligned to our risk owners and control owners to deliver great customer outcomes! We re looking for a Head of Digital & Distribution Compliance to lead and create a new function of talented compliance specialists that support the Group in adhering with all core regulatory requirements in relation to our digitisation strategy. Not only will you bring significant compliance experience, but we re looking for someone innovative and transformational who loves proactively working with business executives to develop new opportunities to better meet customers needs. Job Description KEY ACCOUNTABILITIES: Evidence of being a strong technical expert in relation to Digital and Mobile technology, consumer psychology, and behavioural economics. Keep up-to-date with industry, consumer and market developments, and convert this knowledge into ideas and activities that support the development, ongoing maintenance and embedding of the digital and distribution policy and risk appetite. Act as one of the Group s specialist Conduct & Compliance Risk leads and represent the organisation, building strong relationships with external partners, in particular regulators and other governing bodies. Ensure risks are measured, monitored, controlled, and reported on a timely basis and consistently across the Group, and provide independent challenge to risk decisions, as they relate to your specialism. Interpret new and existing regulations accurately and adeptly, highlighting the direction of travel and anticipating the impact of the proposed changes across the whole Group. Responsible for maintaining the balance between risk-taking and risk mitigation, defining and developing a clear and comprehensive risk appetite that outlines risk tolerances and risk limits. Lead the definition and development of appropriate control objectives for Conduct & Compliance Risks. Ensure that the Group s business processes, systems and activities are conducted in a controlled and compliant manner. Establish Key Risk Indicators and Key Control Indicators to track progress and measure the performance of controls, providing appropriate reporting and escalation to senior management and the Board. Provide support to risk and control owners to report incidents, exceptions, or non-compliance with control objectives. Take corrective action and implement changes when control objectives are not being met or when existing risks change and/or new risks emerge. Continuously monitor the risk landscape for changes to existing risks and identification of new, emerging risks. WHAT YOU LL NEED: Evidence of being a strong technical expert in relation to digital and mobile customer journeys, psychology, and behavioural economics. Able to demonstrate depth to confidently provide challenge and advice to platforms e.g. Consumer Servicing and Colleague Channels Platforms. Significant experience of RegTech and has utilised technology and data led solutions to deliver enhanced consumer outcomes. Experience of developing and owning group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure. Evidence of demonstrating good and timely decision making that keeps the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand business strategy and opportunity risks. Excellent leadership skills with evidence of coaching to go faster by demonstrating commitment to create an environment that builds teams with skills aligned to our Group Strategy and Purpose creating new and better ways for the organisation to change at pace. AND ANY EXPERIENCE OF THESE WOULD BE REALLY USEFUL: Excellent communication skills and the ability to influence at senior levels. Inclusive working style that ensures everyone can be themselves in a safe environment. Record of delivering results and an awareness of the importance of documentary evidence for key decisions. Recognised internally and externally as a Subject Matter Expert and capable of influencing regulatory policy. Examples to show how you have used your technical knowledge to ensure the business understands its compliance obligations, including successful oversight and challenge to ensure adherence to Compliance Risk Appetite. ABOUT WORKING FOR US: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 18, 2024
Full time
End Date Thursday 18 April 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary LOCATION(S): Edinburgh, Glasgow, Leeds, Halifax, Chester, Birmingham, Bristol or Cardiff. WORKING PATTERN: Our work style is hybrid, which involves spending two days per week, or 40% of our time at one of our Risk Hubs. ABOUT THIS OPPORTUNITY: As the UK s largest digital bank, with 27 million customers and 2.2 million shareholders, we re looking to create a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. This role will play a key part in supporting this transformation. We re on an exciting journey and there couldn t be a better time to join us. We re putting in place a fresh operating model for non-financial risk management across the Group, empowering our people to take end-to-end accountability for managing the risks that they face! This means we re changing how we do risk management, creating a team of risk specialists, to provide support aligned to our risk owners and control owners to deliver great customer outcomes! We re looking for a Head of Digital & Distribution Compliance to lead and create a new function of talented compliance specialists that support the Group in adhering with all core regulatory requirements in relation to our digitisation strategy. Not only will you bring significant compliance experience, but we re looking for someone innovative and transformational who loves proactively working with business executives to develop new opportunities to better meet customers needs. Job Description KEY ACCOUNTABILITIES: Evidence of being a strong technical expert in relation to Digital and Mobile technology, consumer psychology, and behavioural economics. Keep up-to-date with industry, consumer and market developments, and convert this knowledge into ideas and activities that support the development, ongoing maintenance and embedding of the digital and distribution policy and risk appetite. Act as one of the Group s specialist Conduct & Compliance Risk leads and represent the organisation, building strong relationships with external partners, in particular regulators and other governing bodies. Ensure risks are measured, monitored, controlled, and reported on a timely basis and consistently across the Group, and provide independent challenge to risk decisions, as they relate to your specialism. Interpret new and existing regulations accurately and adeptly, highlighting the direction of travel and anticipating the impact of the proposed changes across the whole Group. Responsible for maintaining the balance between risk-taking and risk mitigation, defining and developing a clear and comprehensive risk appetite that outlines risk tolerances and risk limits. Lead the definition and development of appropriate control objectives for Conduct & Compliance Risks. Ensure that the Group s business processes, systems and activities are conducted in a controlled and compliant manner. Establish Key Risk Indicators and Key Control Indicators to track progress and measure the performance of controls, providing appropriate reporting and escalation to senior management and the Board. Provide support to risk and control owners to report incidents, exceptions, or non-compliance with control objectives. Take corrective action and implement changes when control objectives are not being met or when existing risks change and/or new risks emerge. Continuously monitor the risk landscape for changes to existing risks and identification of new, emerging risks. WHAT YOU LL NEED: Evidence of being a strong technical expert in relation to digital and mobile customer journeys, psychology, and behavioural economics. Able to demonstrate depth to confidently provide challenge and advice to platforms e.g. Consumer Servicing and Colleague Channels Platforms. Significant experience of RegTech and has utilised technology and data led solutions to deliver enhanced consumer outcomes. Experience of developing and owning group-level policy and setting risk-appetite, with expertise in continuous monitoring and reporting on group exposure. Evidence of demonstrating good and timely decision making that keeps the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand business strategy and opportunity risks. Excellent leadership skills with evidence of coaching to go faster by demonstrating commitment to create an environment that builds teams with skills aligned to our Group Strategy and Purpose creating new and better ways for the organisation to change at pace. AND ANY EXPERIENCE OF THESE WOULD BE REALLY USEFUL: Excellent communication skills and the ability to influence at senior levels. Inclusive working style that ensures everyone can be themselves in a safe environment. Record of delivering results and an awareness of the importance of documentary evidence for key decisions. Recognised internally and externally as a Subject Matter Expert and capable of influencing regulatory policy. Examples to show how you have used your technical knowledge to ensure the business understands its compliance obligations, including successful oversight and challenge to ensure adherence to Compliance Risk Appetite. ABOUT WORKING FOR US: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
End Date Friday 19 April 2024 Salary Range £118,652 - £139,590 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE: Lead Architect - Cash Management & Payments SALARY: The salary banding for this role is £121,023 - £142,380 LOCATION: Bristol or Edinburgh HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity We're currently seeking a senior architect leader aligned to one of our larger platforms in Cash Management & Payments. We're looking for someone experienced in building relationships and developing trust, providing thought leadership to business and technology change delivery colleagues, owing the technology strategy for the area of focus and maintaining alignment with, and influencing, the wider Group strategies. So, what would you be doing? This is where things get interesting You'll be working with end-to-end agile project teams to help influence the transformation of our platforms capabilities balancing customer and business outcomes, risk, cost and time. You'll lead the strategy and work with colleagues to agree the roadmap and technical approach for the assigned area. You'll collaborate with other members of the architecture team to help shape and deliver the wider strategy - for example, adoption of cloud capabilities for these critical services and to maximise the benefits and flexibility of an API and data centric technology platform. You'll drive the implementation and adoption of your ideas helping cultivate strong teams to make this happen. Finally, you would present your proposals to diverse groups within the organisation and seek to influence their thinking and gain commitment. As a senior member in the team we'd like you to coach, mentor and develop some of our other architects, taking on the daily line management and activities associated with that. Also including occasional deputisation for Senior Leadership Team Member. This is an agile environment working on challenging problems requiring dedication and leadership to help drive the transformation agenda. Working collaboratively and cultivating trust to get results. Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you ll need You'll lead, direct and shape approaches to solving technical and business challenges, translating S/M/L requirements into solutions and detailed roadmaps. An ability to view challenges from different perspectives, create and drive strategies and solutions that are not only technically sound, but also include regulatory, commercial and organisational aspects when appropriate Leading complex change including interdependencies, risks and issues, navigating conflicting priorities through to conclusion Gravitas and impact to operate at a director level. You ll use strong storytelling skills, both written and verbally, in how you present your communication recommendations in line with priorities. Awareness of emerging technologies (e.g., Gen AI, Quantum computing) their maturity and strong understanding of their potential business application and consequences including how they align to long term strategy Working up to Exec Level you'll excel at strategic direction setting with ability to influence decisions across an exec community You'll be a confident leader, passionate about architecture and making a difference, able to build effective relationships at all levels (up to and including Executive level) Understanding of Cash Management & Payments including common capabilities that enable sustainable transformation Detailed technology knowledge across LBG specifically with a risk focus You've worked in established complex organisations with large customer bases so have a good appreciation of the non-functional considerations and crafting systems accordingly Breath of experience in architecture, in a regulated industry (ideally financial) Fundamentally architecture at Lloyds Banking Group is a thought leadership function, seeing opportunities to make a positive difference and influencing senior leaders and engineers to implement your strategies! Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from underrepresented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 18, 2024
Full time
End Date Friday 19 April 2024 Salary Range £118,652 - £139,590 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE: Lead Architect - Cash Management & Payments SALARY: The salary banding for this role is £121,023 - £142,380 LOCATION: Bristol or Edinburgh HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity We're currently seeking a senior architect leader aligned to one of our larger platforms in Cash Management & Payments. We're looking for someone experienced in building relationships and developing trust, providing thought leadership to business and technology change delivery colleagues, owing the technology strategy for the area of focus and maintaining alignment with, and influencing, the wider Group strategies. So, what would you be doing? This is where things get interesting You'll be working with end-to-end agile project teams to help influence the transformation of our platforms capabilities balancing customer and business outcomes, risk, cost and time. You'll lead the strategy and work with colleagues to agree the roadmap and technical approach for the assigned area. You'll collaborate with other members of the architecture team to help shape and deliver the wider strategy - for example, adoption of cloud capabilities for these critical services and to maximise the benefits and flexibility of an API and data centric technology platform. You'll drive the implementation and adoption of your ideas helping cultivate strong teams to make this happen. Finally, you would present your proposals to diverse groups within the organisation and seek to influence their thinking and gain commitment. As a senior member in the team we'd like you to coach, mentor and develop some of our other architects, taking on the daily line management and activities associated with that. Also including occasional deputisation for Senior Leadership Team Member. This is an agile environment working on challenging problems requiring dedication and leadership to help drive the transformation agenda. Working collaboratively and cultivating trust to get results. Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you ll need You'll lead, direct and shape approaches to solving technical and business challenges, translating S/M/L requirements into solutions and detailed roadmaps. An ability to view challenges from different perspectives, create and drive strategies and solutions that are not only technically sound, but also include regulatory, commercial and organisational aspects when appropriate Leading complex change including interdependencies, risks and issues, navigating conflicting priorities through to conclusion Gravitas and impact to operate at a director level. You ll use strong storytelling skills, both written and verbally, in how you present your communication recommendations in line with priorities. Awareness of emerging technologies (e.g., Gen AI, Quantum computing) their maturity and strong understanding of their potential business application and consequences including how they align to long term strategy Working up to Exec Level you'll excel at strategic direction setting with ability to influence decisions across an exec community You'll be a confident leader, passionate about architecture and making a difference, able to build effective relationships at all levels (up to and including Executive level) Understanding of Cash Management & Payments including common capabilities that enable sustainable transformation Detailed technology knowledge across LBG specifically with a risk focus You've worked in established complex organisations with large customer bases so have a good appreciation of the non-functional considerations and crafting systems accordingly Breath of experience in architecture, in a regulated industry (ideally financial) Fundamentally architecture at Lloyds Banking Group is a thought leadership function, seeing opportunities to make a positive difference and influencing senior leaders and engineers to implement your strategies! Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from underrepresented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Senior Commercial Business Partner Summary £57,200 up to £79,200 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Head Office Controlling Department is looking for a proactive and analytical Senior Commercial Business Partner to join our team and partner with commercial stakeholders across the business locally and internationally. As a Senior Commercial Business Partner in the Controlling Department, you'll provide support to executive management, operational departments and international colleagues and have responsibility over synthesising relevant key performance indicators to aid targeted management of all business processes within the company. If you have good finance knowledge, business partnering experience, and proven technical and organisational skills that leave you standing out from the crowd, this may be the opportunity for you! In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Provide sound analysis to empower informed decision-making. Act as a Business Partner for Commercial departments and contact person for international departments Deliver insights and recommendations to drive future growth Challenge and influence key business decisions at senior leader level Monitoring and analysing KPIs, thereby identifying risks, errors, problems and improvement opportunities Manipulating and interpreting large sets of business data using the Business Intelligence Software Designing advanced reports and Dashboards to be used by the Commercial departments that would drive improved decision making and performance Manage the relationship between Controlling and the senior management team in the Commercial Department Ensuring that forecasts are accurate, robust and timely What you'll need Bachelor's / Master's Degree in one of the following or related areas, Business Studies, Controlling or Economics Experience in financial reporting and building reports/models Experience in Retail or Buying is preferential Ability to influence decisions at C-Suite level A proven aptitude for data analysis is essential Previous data visualisation experience is essential Advanced Microsoft Office: PowerPoint, Word and Excel / VBA skills Experience using SQL or database querying language is desirable Have prior experience building credible relationships with senior stakeholders Self-motivated and proactive individual with a can-do attitude and the ability to work on projects and solve problems independently What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Apr 18, 2024
Full time
Senior Commercial Business Partner Summary £57,200 up to £79,200 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Head Office Controlling Department is looking for a proactive and analytical Senior Commercial Business Partner to join our team and partner with commercial stakeholders across the business locally and internationally. As a Senior Commercial Business Partner in the Controlling Department, you'll provide support to executive management, operational departments and international colleagues and have responsibility over synthesising relevant key performance indicators to aid targeted management of all business processes within the company. If you have good finance knowledge, business partnering experience, and proven technical and organisational skills that leave you standing out from the crowd, this may be the opportunity for you! In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Provide sound analysis to empower informed decision-making. Act as a Business Partner for Commercial departments and contact person for international departments Deliver insights and recommendations to drive future growth Challenge and influence key business decisions at senior leader level Monitoring and analysing KPIs, thereby identifying risks, errors, problems and improvement opportunities Manipulating and interpreting large sets of business data using the Business Intelligence Software Designing advanced reports and Dashboards to be used by the Commercial departments that would drive improved decision making and performance Manage the relationship between Controlling and the senior management team in the Commercial Department Ensuring that forecasts are accurate, robust and timely What you'll need Bachelor's / Master's Degree in one of the following or related areas, Business Studies, Controlling or Economics Experience in financial reporting and building reports/models Experience in Retail or Buying is preferential Ability to influence decisions at C-Suite level A proven aptitude for data analysis is essential Previous data visualisation experience is essential Advanced Microsoft Office: PowerPoint, Word and Excel / VBA skills Experience using SQL or database querying language is desirable Have prior experience building credible relationships with senior stakeholders Self-motivated and proactive individual with a can-do attitude and the ability to work on projects and solve problems independently What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
My Prop-Fintech client is looking for a Data Engineer to join the Head of Data and 2 data analysts in the building, extraction, and refining of new and innovative datasets. This Geospatial Dataset contains billions of datapoints and has infinite possibilities of growth. Offering Hybrid/remote working options for the right candidate, along with a 10% bonus, private healthcare for you and the family, Gym Benefits, and home office equipment. KEY RESPONSIBILITY Design and uphold an efficient data pipeline architecture. Enhance data storage platforms for optimal speed, scalability, reliability, and performance. Oversee critical functions such as data acquisition, extraction, preparation, and processing of extensive datasets for predictive modelling purposes. Conduct web scraping and proficiently manipulate data as required. Take the lead in pioneering modelling techniques utilising emerging technologies. Collaborate closely with data subject specialists to enhance data functionality and accessibility. Provide technical support and guidance to stakeholders including executives, product teams, and Data Analytics/Science teams, addressing data-related technical challenges and meeting their data infrastructure requirements. KEY TECHNICAL SKILLS Required Minimum 2-3 years' experience with Data Engineering or similar role Track record of proactive identification and creation of datasets Strong technical skills with .NET, SQL, MSSQL, PGSQL, Azure Strong numerical and analytical skills. Desire to learn and adaptable to change. Proactive approach. Desirable Experience in the financial services industry or any regulated industries. Data Engineering certifications Understanding of Geospatial Datasets Experience working with FME Python Leadership/mentor experience Degree in Computer Science, Data Engineering, IT, Statistics, or similar field Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
My Prop-Fintech client is looking for a Data Engineer to join the Head of Data and 2 data analysts in the building, extraction, and refining of new and innovative datasets. This Geospatial Dataset contains billions of datapoints and has infinite possibilities of growth. Offering Hybrid/remote working options for the right candidate, along with a 10% bonus, private healthcare for you and the family, Gym Benefits, and home office equipment. KEY RESPONSIBILITY Design and uphold an efficient data pipeline architecture. Enhance data storage platforms for optimal speed, scalability, reliability, and performance. Oversee critical functions such as data acquisition, extraction, preparation, and processing of extensive datasets for predictive modelling purposes. Conduct web scraping and proficiently manipulate data as required. Take the lead in pioneering modelling techniques utilising emerging technologies. Collaborate closely with data subject specialists to enhance data functionality and accessibility. Provide technical support and guidance to stakeholders including executives, product teams, and Data Analytics/Science teams, addressing data-related technical challenges and meeting their data infrastructure requirements. KEY TECHNICAL SKILLS Required Minimum 2-3 years' experience with Data Engineering or similar role Track record of proactive identification and creation of datasets Strong technical skills with .NET, SQL, MSSQL, PGSQL, Azure Strong numerical and analytical skills. Desire to learn and adaptable to change. Proactive approach. Desirable Experience in the financial services industry or any regulated industries. Data Engineering certifications Understanding of Geospatial Datasets Experience working with FME Python Leadership/mentor experience Degree in Computer Science, Data Engineering, IT, Statistics, or similar field Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Web Content Executive Sutton Coldfield - 4 days office/1 day home £25,000 - £28,000 Pitch is delighted to be supporting this well-known British manufacturer of garden products as they look to recruit a Web Content Executive into the marketing team. In this role, you will have responsibility for uploading all website content across 10 global WordPress sites and an eCommerce site hosted on a Magento 2 platform. With a strong eye for detail, and knowledge of SEO, you'll proof and edit all content, improve SEO ranking through keyword research, and check and amend links. Some of the duties involved: Proof and edit all content received from colleagues across the business. Ensure content on the websites is all up to date, including product information and pricing. Work with translation agencies. Manage relationship with dev agency and ensure all technical issues with websites are corrected. Keyword research and on-page optimisation/link fixes. Amend video and images for uploading onto the sites. Upload content to Amazon using A+ Use Google Analytics to report on web analytics. Experience needed: Previous experience within a digital content role; 12 - 18 months+ Working knowledge of SEO. Basic knowledge of Adobe CS- InDesign and Photoshop for image amends. Marketing/digital qualification preferred. Experience of using Google Analytics for reporting. Able to work to deadlines and with a keen eye for detail. Ref - 50065 AA123
Apr 18, 2024
Full time
Web Content Executive Sutton Coldfield - 4 days office/1 day home £25,000 - £28,000 Pitch is delighted to be supporting this well-known British manufacturer of garden products as they look to recruit a Web Content Executive into the marketing team. In this role, you will have responsibility for uploading all website content across 10 global WordPress sites and an eCommerce site hosted on a Magento 2 platform. With a strong eye for detail, and knowledge of SEO, you'll proof and edit all content, improve SEO ranking through keyword research, and check and amend links. Some of the duties involved: Proof and edit all content received from colleagues across the business. Ensure content on the websites is all up to date, including product information and pricing. Work with translation agencies. Manage relationship with dev agency and ensure all technical issues with websites are corrected. Keyword research and on-page optimisation/link fixes. Amend video and images for uploading onto the sites. Upload content to Amazon using A+ Use Google Analytics to report on web analytics. Experience needed: Previous experience within a digital content role; 12 - 18 months+ Working knowledge of SEO. Basic knowledge of Adobe CS- InDesign and Photoshop for image amends. Marketing/digital qualification preferred. Experience of using Google Analytics for reporting. Able to work to deadlines and with a keen eye for detail. Ref - 50065 AA123
Holt Executive is supporting a global leader that designs and manufactures high-performance components and subsystems and develops groundbreaking technology for space exploration. Our client is seeking a Project Manager to join their dynamic team. You'll play a key role in enhancing their project management processes, managing strategic R&D initiatives, and leading the successful delivery of customer-funded projects. Key Responsibilities for the Project Manager: Implement and enforce best practices by ensuring the team consistently uses effective project management techniques. Motivate and mentor the team to achieve project goals, helping junior members develop their skills. Foster open communication and forge strong relationships with customers and stakeholders to ensure clear alignment and successful project execution. Create detailed project plans in Microsoft Project and publish into the MS Project Server system. Define and hold timely Phase Gate Reviews to ensure projects stay on track. Collaborate with the customer to clearly define, document, and manage project scope throughout the lifecycle. Identify project risks, issues, and dependencies early on, and find solutions before they escalate. Partner with the Finance Team to establish budgets, monitor spending, and analyse data like estimated costs to completion and potential risk impacts. Develop and maintain project dashboards for clear communication of project status to senior leadership. Work with Business Development, Engineering, and Program Directors to develop technical and commercial solutions that meet customer requirements. Actively contribute to improving and refining project management processes for the team's benefit. Key Skills and Experience for the Project Manager : Experience of managing projects through all or part of the lifecycle from bid to production, with an emphasis on production. Demonstrable experience of energising teams to meet critical timescales and deliver projects. Ability to manage customer expectations and avoid unwanted scope creep. Good understanding of risk management and how this is used to manage a project. Persuasive and clear communication skills across all levels of the business. Strong problem-solving capabilities. Sound judgement - understanding when to own and brief and when to escalate. Proficiency in the use and understanding of Project Management/resource tools such as MS Project and MS Project Server or other enterprise project management tool. A working knowledge of SAP would be beneficial. Qualification in project management methodologies desirable. If your skills and experience match this Project Manager opportunity, we encourage you to apply by sending your CV to (url removed)
Apr 18, 2024
Full time
Holt Executive is supporting a global leader that designs and manufactures high-performance components and subsystems and develops groundbreaking technology for space exploration. Our client is seeking a Project Manager to join their dynamic team. You'll play a key role in enhancing their project management processes, managing strategic R&D initiatives, and leading the successful delivery of customer-funded projects. Key Responsibilities for the Project Manager: Implement and enforce best practices by ensuring the team consistently uses effective project management techniques. Motivate and mentor the team to achieve project goals, helping junior members develop their skills. Foster open communication and forge strong relationships with customers and stakeholders to ensure clear alignment and successful project execution. Create detailed project plans in Microsoft Project and publish into the MS Project Server system. Define and hold timely Phase Gate Reviews to ensure projects stay on track. Collaborate with the customer to clearly define, document, and manage project scope throughout the lifecycle. Identify project risks, issues, and dependencies early on, and find solutions before they escalate. Partner with the Finance Team to establish budgets, monitor spending, and analyse data like estimated costs to completion and potential risk impacts. Develop and maintain project dashboards for clear communication of project status to senior leadership. Work with Business Development, Engineering, and Program Directors to develop technical and commercial solutions that meet customer requirements. Actively contribute to improving and refining project management processes for the team's benefit. Key Skills and Experience for the Project Manager : Experience of managing projects through all or part of the lifecycle from bid to production, with an emphasis on production. Demonstrable experience of energising teams to meet critical timescales and deliver projects. Ability to manage customer expectations and avoid unwanted scope creep. Good understanding of risk management and how this is used to manage a project. Persuasive and clear communication skills across all levels of the business. Strong problem-solving capabilities. Sound judgement - understanding when to own and brief and when to escalate. Proficiency in the use and understanding of Project Management/resource tools such as MS Project and MS Project Server or other enterprise project management tool. A working knowledge of SAP would be beneficial. Qualification in project management methodologies desirable. If your skills and experience match this Project Manager opportunity, we encourage you to apply by sending your CV to (url removed)
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.