About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
May 02, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
PLANET RECRUITMENT SERVICES LTD
St. Leonards-on-sea, Sussex
Role: 2nd Line Engineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2nd line level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases Skills: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites within the UK Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 02, 2024
Full time
Role: 2nd Line Engineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2nd line level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases Skills: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites within the UK Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Digital Implementation Specialist Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Digital Implementation Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Digital Implementation Specialist, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
May 01, 2024
Full time
Digital Implementation Specialist Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Digital Implementation Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Digital Implementation Specialist, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
Our Telecoms client is looking for a Logistics Clerk to work on site in Birmingham for an initial 3-month contract Our telecoms client is looking for a Logistics Clerk to work on site in Birmingham for an initial 3-month contract. The role reports into the project manager and includes: Tracking order placements and shipments. Audits and stock take for deliveries. Collaborating with onsite team. Must have good Excel skills and a current driving licence. Site based circa 4 days a week. Please use the site buttons to Apply. If you would like to know more about this opportunity, please call Oliver Lewsley on (0)(phone number removed) - Beaumont Select is a leading Supply Chain & Purchasing Recruitment Agency for permanent and interim staffing solutions. We support a primarily blue-chip client base, in the provision of experienced Supply Chain & Purchasing Professionals; successfully resolving their Purchasing Recruitment demands. We have a proven track record in purchasing recruitment and are a leading purchasing recruitment agency. Complying with the BERR Beaumont Select are an Employment Agency and an Employment Business -
May 01, 2024
Contractor
Our Telecoms client is looking for a Logistics Clerk to work on site in Birmingham for an initial 3-month contract Our telecoms client is looking for a Logistics Clerk to work on site in Birmingham for an initial 3-month contract. The role reports into the project manager and includes: Tracking order placements and shipments. Audits and stock take for deliveries. Collaborating with onsite team. Must have good Excel skills and a current driving licence. Site based circa 4 days a week. Please use the site buttons to Apply. If you would like to know more about this opportunity, please call Oliver Lewsley on (0)(phone number removed) - Beaumont Select is a leading Supply Chain & Purchasing Recruitment Agency for permanent and interim staffing solutions. We support a primarily blue-chip client base, in the provision of experienced Supply Chain & Purchasing Professionals; successfully resolving their Purchasing Recruitment demands. We have a proven track record in purchasing recruitment and are a leading purchasing recruitment agency. Complying with the BERR Beaumont Select are an Employment Agency and an Employment Business -
Quantity Surveyor Job location: Warwick Office (1-2 days per week) AND Work From Home (HYBRID) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1-2 days per week and working from home / remote working. This Quantity Surveyor position will see you work with some major UK Mobile Network Operators (MNO). Telent usually work on around 20-30 build projects per month, located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction, Wireless Telecoms or even the Fibre industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company car allowance 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
May 01, 2024
Full time
Quantity Surveyor Job location: Warwick Office (1-2 days per week) AND Work From Home (HYBRID) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1-2 days per week and working from home / remote working. This Quantity Surveyor position will see you work with some major UK Mobile Network Operators (MNO). Telent usually work on around 20-30 build projects per month, located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction, Wireless Telecoms or even the Fibre industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company car allowance 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Senior Software Engineer (React, JavaScript) 50k-70k I'm working with one of the leading Software Development Agencies in Europe right now who are looking to expand their team with a Senior Software Engineer. My client works worldwide with some of the biggest companies in the world to create bespoke software solutions and despite being a Software Development Agency they value work-life balance and quality of work above all else. You will be joining a modern and flexible company of 25+ and working with a development team of 4 Senior Developers whilst also working across other development teams within the company when needed as well as Designers, Product Managers etc. You will be working on one of their biggest projects, creating new all in one portal for one of the largest telecoms businesses in the UK. They truly foster an environment of progression and self-improvement and there is tons of room for growth here. The Mid Level Full Stack Developer will ideally have the following technical skills: Good knowledge of JavaScript including Vanilla JavaScript ES6+ Good knowledge of React. Redux Next.Js React Native TypeScript 50,000- 70,000 DOE The role is remote with a meet-up in London once a month. 25 Days Holiday plus 10 bank holidays (extra day as they have an Irish office) Paid Parental Leave. Private Health Insurance. Flexible working hours to suit how you want to work. Bi annual fully paid for company retreats!
May 01, 2024
Full time
Senior Software Engineer (React, JavaScript) 50k-70k I'm working with one of the leading Software Development Agencies in Europe right now who are looking to expand their team with a Senior Software Engineer. My client works worldwide with some of the biggest companies in the world to create bespoke software solutions and despite being a Software Development Agency they value work-life balance and quality of work above all else. You will be joining a modern and flexible company of 25+ and working with a development team of 4 Senior Developers whilst also working across other development teams within the company when needed as well as Designers, Product Managers etc. You will be working on one of their biggest projects, creating new all in one portal for one of the largest telecoms businesses in the UK. They truly foster an environment of progression and self-improvement and there is tons of room for growth here. The Mid Level Full Stack Developer will ideally have the following technical skills: Good knowledge of JavaScript including Vanilla JavaScript ES6+ Good knowledge of React. Redux Next.Js React Native TypeScript 50,000- 70,000 DOE The role is remote with a meet-up in London once a month. 25 Days Holiday plus 10 bank holidays (extra day as they have an Irish office) Paid Parental Leave. Private Health Insurance. Flexible working hours to suit how you want to work. Bi annual fully paid for company retreats!
Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: 55,000- 65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and software applications. Collaborate with other IT teams to ensure efficient resolution of issues. Document and track all support activities in the ticketing system. Provide excellent customer service and communicate effectively with users. Benefits: Hybrid working Car allowance 25 days annual leave (plus bank holidays) An additional half day holiday on your birthday Salary sacrifice pension scheme Cash plan medical care Private medical insurance Quarterly prize draw Employee discounts Access to well-being support How To Apply Please send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 01, 2024
Full time
Hiring: 3rd Line Support Engineer Location: Liverpool Street, London - 3 days onsite, 2 days from home Salary: 55,000- 65,000 Experis are working with an award-winning IT Consultancy provider who are looking for an experienced 3rd Line Support Engineer to join their London team, supporting with on-prem activity for one of their high-profile clients. You will provide 3rd line support across project related tasks to our client in the financial industry during your onsite days. As well as this, you will be required to support with additional clients on non-site visit days. Required skills: Strong technical skills required with the ability to Design, Build and Support: VMware vSphere, Horizon VDI, and vRealize. Veeam B&R HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows 10 & 11 Desktop MS 365 Apps Key Responsibilities: Provide third-line technical support to end-users, resolving complex IT issues. Diagnose and troubleshoot hardware, software, and network problems. Install, configure, and maintain computer systems and software applications. Collaborate with other IT teams to ensure efficient resolution of issues. Document and track all support activities in the ticketing system. Provide excellent customer service and communicate effectively with users. Benefits: Hybrid working Car allowance 25 days annual leave (plus bank holidays) An additional half day holiday on your birthday Salary sacrifice pension scheme Cash plan medical care Private medical insurance Quarterly prize draw Employee discounts Access to well-being support How To Apply Please send a CV to (url removed) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Mid-Level Software Engineer (React, JavaScript) 35k-50k I'm working with one of the leading Software Development Agencies in Europe right now who are looking to expand their team with a Mid Level Software Engineer. My client works worldwide with some of the biggest companies in the world to create bespoke software solutions and despite being a Software Development Agency they value work-life balance and quality of work above all else. You will be joining a modern and flexible company of 25+ and working with a development team of 4 Senior Developers whilst also working across other development teams within the company when needed as well as Designers, Product Managers etc. You will be working on one of their biggest projects, creating new all in one portal for one of the largest telecoms businesses in the UK. They truly foster an environment of progression and self-improvement and there is tons of room for growth here. The Mid Level Full Stack Developer will ideally have the following technical skills: Good knowledge of JavaScript including Vanilla JavaScript ES6+ Good knowledge of React. Redux Next.Js React Native TypeScript 35,000- 50,000 DOE The role is remote with a meet-up in London once a month. 25 Days Holiday plus 10 bank holidays (extra day as they have an Irish office) Paid Parental Leave. Private Health Insurance. Flexible working hours to suit how you want to work. Bi annual fully paid for company retreats!
May 01, 2024
Full time
Mid-Level Software Engineer (React, JavaScript) 35k-50k I'm working with one of the leading Software Development Agencies in Europe right now who are looking to expand their team with a Mid Level Software Engineer. My client works worldwide with some of the biggest companies in the world to create bespoke software solutions and despite being a Software Development Agency they value work-life balance and quality of work above all else. You will be joining a modern and flexible company of 25+ and working with a development team of 4 Senior Developers whilst also working across other development teams within the company when needed as well as Designers, Product Managers etc. You will be working on one of their biggest projects, creating new all in one portal for one of the largest telecoms businesses in the UK. They truly foster an environment of progression and self-improvement and there is tons of room for growth here. The Mid Level Full Stack Developer will ideally have the following technical skills: Good knowledge of JavaScript including Vanilla JavaScript ES6+ Good knowledge of React. Redux Next.Js React Native TypeScript 35,000- 50,000 DOE The role is remote with a meet-up in London once a month. 25 Days Holiday plus 10 bank holidays (extra day as they have an Irish office) Paid Parental Leave. Private Health Insurance. Flexible working hours to suit how you want to work. Bi annual fully paid for company retreats!
Technical Service Delivery Manager Chatham up to 45,000 pa This role, joining an international organisation specialising in Telecoms and Mobile Technology, offers the ability to work closely with major client-facing clients, ensuring service, quality and SLA's are achieved. A background in IT, Telecoms, WiFi, Mobile Services, Engineering, Networking etc would be preferred. The role of Service Delivery Manager includes:- Developing the Service Plans for new projects, as well as upgrading existing clients Creating and maintaining all technical and non-technical documentation for the project Being responsible for all technical communications with the client Being responsible for ensuring any technical issues are managed and discussed with the client, to establish solutions and fixes Collaborating with the Key Account Manager for service issues and contract renewals Being responsible for the delivery of projects, on time and on budget To be considered for the role, you should have:- At least 3 years Customer Management experience, ideally with a technical role Experience of working and collaborating with multiple teams Experience of planning and prioritising your workload Relationship management skills
May 01, 2024
Full time
Technical Service Delivery Manager Chatham up to 45,000 pa This role, joining an international organisation specialising in Telecoms and Mobile Technology, offers the ability to work closely with major client-facing clients, ensuring service, quality and SLA's are achieved. A background in IT, Telecoms, WiFi, Mobile Services, Engineering, Networking etc would be preferred. The role of Service Delivery Manager includes:- Developing the Service Plans for new projects, as well as upgrading existing clients Creating and maintaining all technical and non-technical documentation for the project Being responsible for all technical communications with the client Being responsible for ensuring any technical issues are managed and discussed with the client, to establish solutions and fixes Collaborating with the Key Account Manager for service issues and contract renewals Being responsible for the delivery of projects, on time and on budget To be considered for the role, you should have:- At least 3 years Customer Management experience, ideally with a technical role Experience of working and collaborating with multiple teams Experience of planning and prioritising your workload Relationship management skills
Technical Web Analyst Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Technical Web Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Technical Web Analyst, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
May 01, 2024
Full time
Technical Web Analyst Teleco London - 3 days per week in the office £500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Technical Web Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Technical Web Analyst, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phases Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications Develop and implement tagging strategies to track key metrics and user interactions effectively Conduct thorough testing to ensure data accuracy and consistency post-implementation Provide training and support to stakeholders on GA4 functionalities and best practices Utilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industries Proficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reports Strong technical skills, including familiarity with JavaScript Experience with Big Query Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insights Strong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium
Techniche Global are supporting an engineering defence contractor to appoint a Project Controls Manager This role will lead the team to maintain the current Network Management System for the communications network and assist in development and deployment of the architecture to modernise and enhance the system. A background in Telecoms network management and understand of current products and methodologies is essential, and any knowledge of satellite operations would be an advantage. Who we're looking for: Someone for whom collaboration and working in partnership comes naturally. A confident communicator with the ability to negotiate. You will also be self-motivated with an energetic attitude, being able to transform complex problems into simple, elegant solution. Capable of working within a team, providing specialist knowledge and direction to others Someone who understands 'how' you do things is just as important as 'what' you do - who will role model and apply our Principles A person who is resilient and adaptable, who can navigate ambiguity and complexity and help teams own and deliver day to day. Skills and experience: Proven experience leading teams of technical personnel at various levels of experience Technical expertise as a lead architect in the design, operation, and support of telecom network management systems Ability to think strategically, setting technical direction and defining steps to reach a desired end state Demonstratable experience leading teams in the defence or telecommunication industry Understanding of change and configuration control process in the context of the Engineering Design Lifecycle Ability to represent the NMS function to the wider business- engaging in cross departmental working groups, committees and exercises Sole UK Nationals only due to SC Security Clearance
May 01, 2024
Full time
Techniche Global are supporting an engineering defence contractor to appoint a Project Controls Manager This role will lead the team to maintain the current Network Management System for the communications network and assist in development and deployment of the architecture to modernise and enhance the system. A background in Telecoms network management and understand of current products and methodologies is essential, and any knowledge of satellite operations would be an advantage. Who we're looking for: Someone for whom collaboration and working in partnership comes naturally. A confident communicator with the ability to negotiate. You will also be self-motivated with an energetic attitude, being able to transform complex problems into simple, elegant solution. Capable of working within a team, providing specialist knowledge and direction to others Someone who understands 'how' you do things is just as important as 'what' you do - who will role model and apply our Principles A person who is resilient and adaptable, who can navigate ambiguity and complexity and help teams own and deliver day to day. Skills and experience: Proven experience leading teams of technical personnel at various levels of experience Technical expertise as a lead architect in the design, operation, and support of telecom network management systems Ability to think strategically, setting technical direction and defining steps to reach a desired end state Demonstratable experience leading teams in the defence or telecommunication industry Understanding of change and configuration control process in the context of the Engineering Design Lifecycle Ability to represent the NMS function to the wider business- engaging in cross departmental working groups, committees and exercises Sole UK Nationals only due to SC Security Clearance
Location : Three Legged Cross Salary: Up to £25k doe Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE, YOU MUST DRIVE FOR THIS ROLE My client is now seeking an Operations Co-Ordinator to work in their well established and respected business. Operating across Dorset and Hampshire, they have a lot of active customers and work within the Telecoms/IT/Technology sector. Now growing their team, they are looking for an Operations Co-ordinator who has excellent communication skills and ideally some IT/Technology/helpdesk experience, although this is not essential. Job Description The Operations Co-ordinator role is primarily focused on co-ordinating the engineering and provisioning teams who provision, install and support their solutions and services. The Co-ordinator works closely with the Operations Manager, who manages these teams and the department as a whole. The engineering team is made up of helpdesk and field engineers with varying skills and expertise within. The team delivers both proactive setup/installations, and the ongoing, more reactive support of those products and services. The provisioning team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff as well as scheduling them are the key functions of the role, liaising heavily with staff and customers to do so effectively. Ongoing monitoring and management of the overall workload which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a strong administrator Be good with people Be wiling to learn in a fast paced environment Requirement: No formal qualifications are required, however, experience in a similar role and technical knowledge is desired. You must be confident, professional and a logical critical thinker. You will also be calm and collected under pressure and comfortable in a fast-paced environment, where there is a dynamic, ever-changing picture. With an analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1st line or 2nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or similar.
May 01, 2024
Full time
Location : Three Legged Cross Salary: Up to £25k doe Benefits: 23 days hols rising to 25 plus Bank Holidays, Free Parking PLEASE NOTE, YOU MUST DRIVE FOR THIS ROLE My client is now seeking an Operations Co-Ordinator to work in their well established and respected business. Operating across Dorset and Hampshire, they have a lot of active customers and work within the Telecoms/IT/Technology sector. Now growing their team, they are looking for an Operations Co-ordinator who has excellent communication skills and ideally some IT/Technology/helpdesk experience, although this is not essential. Job Description The Operations Co-ordinator role is primarily focused on co-ordinating the engineering and provisioning teams who provision, install and support their solutions and services. The Co-ordinator works closely with the Operations Manager, who manages these teams and the department as a whole. The engineering team is made up of helpdesk and field engineers with varying skills and expertise within. The team delivers both proactive setup/installations, and the ongoing, more reactive support of those products and services. The provisioning team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff as well as scheduling them are the key functions of the role, liaising heavily with staff and customers to do so effectively. Ongoing monitoring and management of the overall workload which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a strong administrator Be good with people Be wiling to learn in a fast paced environment Requirement: No formal qualifications are required, however, experience in a similar role and technical knowledge is desired. You must be confident, professional and a logical critical thinker. You will also be calm and collected under pressure and comfortable in a fast-paced environment, where there is a dynamic, ever-changing picture. With an analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1st line or 2nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or similar.
Amazon OpsTech IT Deployment Program Management Team is seeking an experienced Telecoms Design Engineer to join the newly established global OTS Design Execution (ODX) team within the global Deployment Program Management team. The successful candidate will work with our global teams to define standards and influence design requirements. They will be responsible for undertaking telecoms design for new projects and existing sites globally. The ODX team is a truly global team so the ideal candidate will have a solid understanding of standards-based designs including TIA, ISO and EN standards. The successful candidate will posses a proven background in IT infrastructure design. You will be a team player and be able to deliver results on time and on budget. You will be comfortable operating in a fast paced and ambiguous environment, having strong judgment and negotiation skills. This role will be within the highly creative and efficient ODX team who are focused on telecoms design optimization and standardization. The successful candidate will have a solid understanding of with BIM360, Revit and Autodesk tooling. They will have a proven ability to work in 2D and 3D, be familiar with blocks, elements, families and template creation. You will be agile and be able to effectively multi-task, working on multiple projects and deliverables simultaneously. You will have a successful track record managing projects and programs as well as innovating for your customers. Key job responsibilities You must be able to work independently with occasional guidance and work within a team environment to accomplish assigned tasks. Your duties will include: - Working with internal Amazon teams to set the standards and maintain templates for Telecoms Designs in both Revit and AutoCAD. - Undertaking Telecoms Designs duties, consulting with internal and external stakeholders to map out requirements and document these on production drawings and documents. - Attend projects calls and meetings and work with teams to refine designs. - Work with ODX IT Modules team to support the creation and maintenance of telecoms modules (in Revit). - Bring innovation and automation ideas to the Revit design process. This is a global opportunity, so there will be opportunities to travel and engage with teams and approaches around the globe. You will have the following key skills - Ability to think strategically and execute methodically - Demonstrated ability to influence management - Ability to work in a fast-paced environment where continuous innovation is desired - Demonstrated deep dive data, analytical and quantitative skills - Ability to clearly communicate data insights to others A day in the life The successful candidate will work on ODX initiatives and goals to optimize the Telecoms Designs for our Fulfilment Center network. You will work with internal Amazon and extenral vendor design key stakeholders globally to innovate and set standards. You will lead workshops to drive unity to our goals and deliver results. You will be a technical leader and a key point of contact for Telecoms Design technical escalations from within DPM but also the wider business. About the team OTS Design Execution (ODX) is a new function within Operations Technology Solutions (OTS), Global Delivery Services (GDS) and Deployment Program Management (DPM) and is a current mix of program managers, engineers and technical experts. There are three primary workstreams within ODX: Telecoms Design and Standards, IT Module Design and Design Audits. Our mission is to provide physical telecoms design expertise for all our programs across both launch and Retrofits, Expansions and Initiatives (REI), in order to increase the quality of physical deployments against OTS engineering standards, and reduce post deployment defects. We are open to hiring candidates to work out of one of the following locations: Birmingham, GBR Edinburgh, GBR Glasgow, GBR London, GBR Manchester, GBR BASIC QUALIFICATIONS Basic qualifications - Bachelor or Master Degree in a STEM discipline (Science, Technology, Engineering, Mathematics), Operations, Business Administration, or a related field - Proven Project/Program Management experience in comparable telecoms design environments - Experience interacting with cross-functional teams & subject-matter experts - Professional working knowledge using Microsoft Office Applications - Strong verbal and written communication skills in native language and English. - Strong working knowledge of AutoDesk products, including AutoCAD and Revit. PREFERRED QUALIFICATIONS Preferred qualifications - Certified Project Management qualification (PMP, Prince2, or other) - Proficiency in additional European languages - Experience in process design/optimization - Experience working with Autodesk B360 and related software - IT industry qualifications, such as BICSI Registered Communications Distribution Designer (RCDD) and CNet Certified Network Infrastructure Design Professional (CNIDP) - Autodesk Certified Professional - Working knowledge of indoor surveying workflows, equipment and techniques to create usable 3D reference models in Revit and maintenance of accurate 2D area documentation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Amazon OpsTech IT Deployment Program Management Team is seeking an experienced Telecoms Design Engineer to join the newly established global OTS Design Execution (ODX) team within the global Deployment Program Management team. The successful candidate will work with our global teams to define standards and influence design requirements. They will be responsible for undertaking telecoms design for new projects and existing sites globally. The ODX team is a truly global team so the ideal candidate will have a solid understanding of standards-based designs including TIA, ISO and EN standards. The successful candidate will posses a proven background in IT infrastructure design. You will be a team player and be able to deliver results on time and on budget. You will be comfortable operating in a fast paced and ambiguous environment, having strong judgment and negotiation skills. This role will be within the highly creative and efficient ODX team who are focused on telecoms design optimization and standardization. The successful candidate will have a solid understanding of with BIM360, Revit and Autodesk tooling. They will have a proven ability to work in 2D and 3D, be familiar with blocks, elements, families and template creation. You will be agile and be able to effectively multi-task, working on multiple projects and deliverables simultaneously. You will have a successful track record managing projects and programs as well as innovating for your customers. Key job responsibilities You must be able to work independently with occasional guidance and work within a team environment to accomplish assigned tasks. Your duties will include: - Working with internal Amazon teams to set the standards and maintain templates for Telecoms Designs in both Revit and AutoCAD. - Undertaking Telecoms Designs duties, consulting with internal and external stakeholders to map out requirements and document these on production drawings and documents. - Attend projects calls and meetings and work with teams to refine designs. - Work with ODX IT Modules team to support the creation and maintenance of telecoms modules (in Revit). - Bring innovation and automation ideas to the Revit design process. This is a global opportunity, so there will be opportunities to travel and engage with teams and approaches around the globe. You will have the following key skills - Ability to think strategically and execute methodically - Demonstrated ability to influence management - Ability to work in a fast-paced environment where continuous innovation is desired - Demonstrated deep dive data, analytical and quantitative skills - Ability to clearly communicate data insights to others A day in the life The successful candidate will work on ODX initiatives and goals to optimize the Telecoms Designs for our Fulfilment Center network. You will work with internal Amazon and extenral vendor design key stakeholders globally to innovate and set standards. You will lead workshops to drive unity to our goals and deliver results. You will be a technical leader and a key point of contact for Telecoms Design technical escalations from within DPM but also the wider business. About the team OTS Design Execution (ODX) is a new function within Operations Technology Solutions (OTS), Global Delivery Services (GDS) and Deployment Program Management (DPM) and is a current mix of program managers, engineers and technical experts. There are three primary workstreams within ODX: Telecoms Design and Standards, IT Module Design and Design Audits. Our mission is to provide physical telecoms design expertise for all our programs across both launch and Retrofits, Expansions and Initiatives (REI), in order to increase the quality of physical deployments against OTS engineering standards, and reduce post deployment defects. We are open to hiring candidates to work out of one of the following locations: Birmingham, GBR Edinburgh, GBR Glasgow, GBR London, GBR Manchester, GBR BASIC QUALIFICATIONS Basic qualifications - Bachelor or Master Degree in a STEM discipline (Science, Technology, Engineering, Mathematics), Operations, Business Administration, or a related field - Proven Project/Program Management experience in comparable telecoms design environments - Experience interacting with cross-functional teams & subject-matter experts - Professional working knowledge using Microsoft Office Applications - Strong verbal and written communication skills in native language and English. - Strong working knowledge of AutoDesk products, including AutoCAD and Revit. PREFERRED QUALIFICATIONS Preferred qualifications - Certified Project Management qualification (PMP, Prince2, or other) - Proficiency in additional European languages - Experience in process design/optimization - Experience working with Autodesk B360 and related software - IT industry qualifications, such as BICSI Registered Communications Distribution Designer (RCDD) and CNet Certified Network Infrastructure Design Professional (CNIDP) - Autodesk Certified Professional - Working knowledge of indoor surveying workflows, equipment and techniques to create usable 3D reference models in Revit and maintenance of accurate 2D area documentation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
£65,000 per annumBradford (Hybrid) 12 Months FTCYour new role Working for one of the UKs largest telecoms operators, you will join the organisation at a time of incredible transformation. You will be required to establish a market-leading service management capability to serve a key customer account. Day to day, you will establish the team, resources, systems, processes, reporting and KPIs. The outputs will support the achievement of SLAs, KPIs and commitments of the contractual agreement. Ensuring Your Success You will have demonstrable experience of delivery customer-facing transition projects, with experience in Service Now, Salesforce, Cisco ISE and SolarWinds. Strong knowledge of the telecoms industry is high desirable. You will be a leader with excellent management skills and have the ability to project manage, interpret and report on data, manage SLA & KPIs. Commercial awareness and stakeholder management is also essential. In Return Other than a competitive package (salary and benefits), you will be working within a high performing team on an incredibly exciting programme of transformation.
May 01, 2024
Full time
£65,000 per annumBradford (Hybrid) 12 Months FTCYour new role Working for one of the UKs largest telecoms operators, you will join the organisation at a time of incredible transformation. You will be required to establish a market-leading service management capability to serve a key customer account. Day to day, you will establish the team, resources, systems, processes, reporting and KPIs. The outputs will support the achievement of SLAs, KPIs and commitments of the contractual agreement. Ensuring Your Success You will have demonstrable experience of delivery customer-facing transition projects, with experience in Service Now, Salesforce, Cisco ISE and SolarWinds. Strong knowledge of the telecoms industry is high desirable. You will be a leader with excellent management skills and have the ability to project manage, interpret and report on data, manage SLA & KPIs. Commercial awareness and stakeholder management is also essential. In Return Other than a competitive package (salary and benefits), you will be working within a high performing team on an incredibly exciting programme of transformation.
We are recruiting for a Telecoms Project Controller for a leading Defence & Space organisation based in Stevenage, the role will be onsite for a familiarisation period then 3 days onsite, 2 days WFH. Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware This is an umbrella contract, the role is Inside IR35
May 01, 2024
Full time
We are recruiting for a Telecoms Project Controller for a leading Defence & Space organisation based in Stevenage, the role will be onsite for a familiarisation period then 3 days onsite, 2 days WFH. Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware This is an umbrella contract, the role is Inside IR35
Job Title: Head of Telecoms and Spectrum Policy (Maternity Cover) Location: London / Hybrid Salary : £45,000 - £60,000 per annum based upon experience plus comprehensive benefits Job Type: Maternity Cover (Fixed Term), Full Time techUK & UK Spectrum Policy Forum overview: Our Telecoms Programme brings together government, the regulator, telecom companies and stakeholders to help the UK maximise the benefits of adopting advanced communications services, maintain confidence in the security and resilience of our networks, and explore future telecoms. We do so to lower the cost to the sector of deployment, spur innovation and unlock value for all parties in connectivity. This is delivered through a mix of thought leadership, multilateral engagement and ecosystem building. techUK houses several special purpose vehicles, including the UK Spectrum Policy Forum (SPF). The purpose of the Spectrum Policy Forum is to be a pro-active industry-led sounding board to UK Government and Ofcom on future policy and approaches on spectrum and a cross-industry agent for promoting the role of spectrum in society and the maximisation of its economic and social value to the UK. Role purpose: We are seeking an experienced leader and driven individual to lead techUK's Telecoms workstream and the SPF. This high-profile role provides an opportunity to develop crisp telecoms policy, regulatory and market development proposals to help grow the UK's connectivity sector and deliver world-class digital infrastructure. The successful candidate will be at the heart of key debates between government, regulators, and the increasingly diverse market segments with an interest in telecoms, as well as act as techUK's external voice on connectivity issues. This role would suit an articulate and enthusiastic individual, with the ability to lead engagement on policy consultations and the delivery of projects and events; balancing the campaign-based focus of techUK's telecoms programme with the more evidence and report-based work of the UK SPF. The position requires the ability to work with a large and diverse selection of external stakeholders, manage work spanning the full range of telecoms policy issues, undertake and commission analysis of complex issues coupled with the ability to communicate and promote this analysis clearly and effectively to a broad audience. You would be responsible for financial targets in these two areas as well as line management responsibility for two Programme Managers. You would report into the Director of Markets and be a part of techUK's senior management layer. Key Responsibilities: Provide strategic leadership, direction and management of the Communications Infrastructure and Services Programme and UK Spectrum Policy Forum, managing the work of the relevant Programme Managers Deliver the financial targets for membership, retention and grant-funding as required Champion and represent the views of techUK and its members during multilateral engagement with government departments and key stakeholders. Build and maintain relationships with key stakeholders in government, including the Department for Science, Technology and Innovation (DSIT), opposition, public sector bodies and the regulator Be a knowledgeable, informed and trusted single point of contact for techUK staff and members on issues related to telecoms, digital infrastructure and spectrum Manage and deliver regular meetings of techUK's Communications Infrastructure and Services Council, Working Groups, Committees and TSA Industry Sessions, working with relevant Programme Managers and Team Assistant Foster a cohesive ecosystem for members and wider industry through a diverse events programme, briefings, meetings and workshops; programme activity and content Lead the development and management of projects, white papers, policy positions, briefings and consultation responses that aim to resolve shared challenges between the telecoms industry and the wider economy. This includes the commissioning of external research studies for the UK SPF Skills, Knowledge and Expertise: Essential Knowledge and Experience: A strong interest in telecoms and spectrum policy, including the technologies and market dynamics within the digital infrastructure sector A proven understanding of the key issues and challenges facing the UK telecoms sector, including the policy and regulatory approaches impacting the sector In-depth knowledge of public policy and public affairs Experience of responding to government and Parliamentary consultations including managing a consultation process and writing formal responses Experience of developing, managing and running flagship events as well as briefings, and webinars for a wide range of stakeholders, ensuring accuracy and attention to detail Experience of public speaking at a range of events and meetings, and acting as a representative for an organisation Ability to develop and then effectively communicate messages to a broad range of stakeholders and draft policy positions on their behalf Please click on the APPLY button to send your CV for this role. Candidates with experience of; Policy Manager, Public Affairs, Technology Programme Manager, Technology Policy Manager, Telecoms Programme Manager, Technology Policy Manager, Telecoms Advisor, Spectrum Policy, Spectrum Policy Manager may also be considered for this role.
Apr 30, 2024
Full time
Job Title: Head of Telecoms and Spectrum Policy (Maternity Cover) Location: London / Hybrid Salary : £45,000 - £60,000 per annum based upon experience plus comprehensive benefits Job Type: Maternity Cover (Fixed Term), Full Time techUK & UK Spectrum Policy Forum overview: Our Telecoms Programme brings together government, the regulator, telecom companies and stakeholders to help the UK maximise the benefits of adopting advanced communications services, maintain confidence in the security and resilience of our networks, and explore future telecoms. We do so to lower the cost to the sector of deployment, spur innovation and unlock value for all parties in connectivity. This is delivered through a mix of thought leadership, multilateral engagement and ecosystem building. techUK houses several special purpose vehicles, including the UK Spectrum Policy Forum (SPF). The purpose of the Spectrum Policy Forum is to be a pro-active industry-led sounding board to UK Government and Ofcom on future policy and approaches on spectrum and a cross-industry agent for promoting the role of spectrum in society and the maximisation of its economic and social value to the UK. Role purpose: We are seeking an experienced leader and driven individual to lead techUK's Telecoms workstream and the SPF. This high-profile role provides an opportunity to develop crisp telecoms policy, regulatory and market development proposals to help grow the UK's connectivity sector and deliver world-class digital infrastructure. The successful candidate will be at the heart of key debates between government, regulators, and the increasingly diverse market segments with an interest in telecoms, as well as act as techUK's external voice on connectivity issues. This role would suit an articulate and enthusiastic individual, with the ability to lead engagement on policy consultations and the delivery of projects and events; balancing the campaign-based focus of techUK's telecoms programme with the more evidence and report-based work of the UK SPF. The position requires the ability to work with a large and diverse selection of external stakeholders, manage work spanning the full range of telecoms policy issues, undertake and commission analysis of complex issues coupled with the ability to communicate and promote this analysis clearly and effectively to a broad audience. You would be responsible for financial targets in these two areas as well as line management responsibility for two Programme Managers. You would report into the Director of Markets and be a part of techUK's senior management layer. Key Responsibilities: Provide strategic leadership, direction and management of the Communications Infrastructure and Services Programme and UK Spectrum Policy Forum, managing the work of the relevant Programme Managers Deliver the financial targets for membership, retention and grant-funding as required Champion and represent the views of techUK and its members during multilateral engagement with government departments and key stakeholders. Build and maintain relationships with key stakeholders in government, including the Department for Science, Technology and Innovation (DSIT), opposition, public sector bodies and the regulator Be a knowledgeable, informed and trusted single point of contact for techUK staff and members on issues related to telecoms, digital infrastructure and spectrum Manage and deliver regular meetings of techUK's Communications Infrastructure and Services Council, Working Groups, Committees and TSA Industry Sessions, working with relevant Programme Managers and Team Assistant Foster a cohesive ecosystem for members and wider industry through a diverse events programme, briefings, meetings and workshops; programme activity and content Lead the development and management of projects, white papers, policy positions, briefings and consultation responses that aim to resolve shared challenges between the telecoms industry and the wider economy. This includes the commissioning of external research studies for the UK SPF Skills, Knowledge and Expertise: Essential Knowledge and Experience: A strong interest in telecoms and spectrum policy, including the technologies and market dynamics within the digital infrastructure sector A proven understanding of the key issues and challenges facing the UK telecoms sector, including the policy and regulatory approaches impacting the sector In-depth knowledge of public policy and public affairs Experience of responding to government and Parliamentary consultations including managing a consultation process and writing formal responses Experience of developing, managing and running flagship events as well as briefings, and webinars for a wide range of stakeholders, ensuring accuracy and attention to detail Experience of public speaking at a range of events and meetings, and acting as a representative for an organisation Ability to develop and then effectively communicate messages to a broad range of stakeholders and draft policy positions on their behalf Please click on the APPLY button to send your CV for this role. Candidates with experience of; Policy Manager, Public Affairs, Technology Programme Manager, Technology Policy Manager, Telecoms Programme Manager, Technology Policy Manager, Telecoms Advisor, Spectrum Policy, Spectrum Policy Manager may also be considered for this role.
Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known for retaining their employees, due to the culture and career progression opportunities. The company specialises in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Overview of the IT Support Engineer role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases IT Support Engineer - Skills and experience: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role Desirable Qualifications: Microsoft Certified - Azure or 365 related Cisco CompTIA
Apr 29, 2024
Full time
Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known for retaining their employees, due to the culture and career progression opportunities. The company specialises in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Overview of the IT Support Engineer role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases IT Support Engineer - Skills and experience: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role Desirable Qualifications: Microsoft Certified - Azure or 365 related Cisco CompTIA
Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set Essential High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Apr 26, 2024
Full time
Role Overview To actively manage the financial situation of satellite supply projects. To ensure all deliverables are met with regard to monthly reporting to Primes or to ensure accurate and timely reporting to the local Controlling Business Partners or to the Work Package Managers (WPM), Project Managers (PM), Business Unit Leaders. To be the review point of all financially relevant contractual matters i.e. Supply Contracts, Works Orders, Change Notices or Direct Contract with an external customer. To be empowered to engage fully in all financial topics and to summarize points in a way that supports rapid decision making - collect background information on possible scenarios and share findings with the Business Unit Business Partner to ensure all alternatives are covered and to share experience before finalising on a recommendation. To oversee and ensure that currency coverage for the projects under your control are comprehensive and respond to the reporting requirements of Treasury. To maintain an open eye for improvements in your work place. To manage the allocation of cost to work package and provide high quality variance analysis with inputs from Work Package Managers (WPMs) and Project Managers (PMs). To maintain an awareness of the Risks and Opportunities on the projects and to actively support Risk Mitigation and Opportunity Attainment to allow consolidation of Risks and Opportunities at business unit level. To participate in adhoc activities to support the overall achievement of the finance community and always positively challenge yourself and others to improve with a focus on the team development. Responsibilities Produce monthly financial reporting on project Key Performance Indicators comparing Actuals against Budget and Forecast Sales, Margin, Cost, & Cash . Hold regular cost reviews with Work Package Managers to capture Cost To Complete (CTC) encompassing labour costs, materials and equipment costs. Work alongside your projects to ensure on time financial milestone achievement & ensure the necessary process is followed. Analysis of project actual costs and correction of mis-bookings. Quarterly amendments to the CDP Pool to reflect the latest project status after agreement with the UK Financial Controller / Prime Controllers and Business Unit Leaders. Forecasting of project resourcing/manpower requirements by work package. Key subcontractor financial milestone reporting Quarterly tracking of major project non-quality events for communication to senior Management. Forecasting and management of project foreign currency requirements EUR, USD, CAD . Ensure that the impacts of any project changes e.g. scope, schedule, etc. on Sales, Margin, Cost, & Cash are properly controlled and assist the Project Manager with creating Contract Change Notes / Change Proposals. Work closely with the Finance team to support the consolidation of the overall program financials. Participate in Project Control team process improvement activities. Respond to adhoc requests and contribute to future process innovations. To feedback to the team where positive added value contribution to the business can be enhanced and this job description and job spec can be updated. Skill Set Essential High MS Excel literacy. Knowledge of SAP Financially aware with high business partnering acumen. Critical thinking & ability to constructively challenge the operational business. Excellent team working skills. Good communication skills - an ability to make finance important to non-finance People. Project Based environment. Solution Orientated approach to working. Highly numerate and computer literate. Desirable Experience from management accounting role within a project-based environment, CIMA or ACCA qualified or trainee. Another European Language (French / German) would be advantageous. Experience in a large, multi-national environment Digitally aware Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
NHS Technical Project Manager - 6 month contract - £225 per day umbrella hybrid working Your new company A large NHS organisation is looking for a Technical Project Manager to help them on a variety of projects. Your new role Your role will be part of a large scale technical implementation across the trust. You will be required to ensure the delivery of multiple IT projects. To support the development of all IT and Telecoms elements within the business case, verify specifications, cost proposals and feasibility studies. What you'll need to succeed You will need to have experience of delivering multiple technical projects You must have knowledge and experience of Office 365, network installation and hardware support. A strong understanding of IT environments specifically within the NHS. Demonstrable skills in project delivery using an industry standard methodology. Prince2 practitioner and ITIL foundation certificate. What you'll get in return a 6 month initial contract, hybrid working environment, £225 per day umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sep 24, 2022
Contractor
NHS Technical Project Manager - 6 month contract - £225 per day umbrella hybrid working Your new company A large NHS organisation is looking for a Technical Project Manager to help them on a variety of projects. Your new role Your role will be part of a large scale technical implementation across the trust. You will be required to ensure the delivery of multiple IT projects. To support the development of all IT and Telecoms elements within the business case, verify specifications, cost proposals and feasibility studies. What you'll need to succeed You will need to have experience of delivering multiple technical projects You must have knowledge and experience of Office 365, network installation and hardware support. A strong understanding of IT environments specifically within the NHS. Demonstrable skills in project delivery using an industry standard methodology. Prince2 practitioner and ITIL foundation certificate. What you'll get in return a 6 month initial contract, hybrid working environment, £225 per day umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.