About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
We are seeking a dynamic and experienced Town Planning Manager join a team and collaborate with the Head of Town Planning. This Town Planner role is working for a high profile company within telecoms and offer great benefits which include 30 days holiday allowance. In this role, you will take the lead on managing Town & Country (T&C) Planning and Community Consultation policies, processes, and governance. You will also provide management oversight of regional Planning & Community Specialists (PaCS) and a Planning Specialist, acting as a vital regional planning resource. What the role will be doing: Provide technical support and guidance to PaCS, Delivery Teams, Shareholders, and Suppliers Address potential barriers to acquisition delivery and maximize planning success by acting as a center of excellence on escalated planning issues Develop and maintain T&C Planning and Community Consultation policies, processes, and governance in collaboration with the Head of Town Planning and regional planning resources Develop positive relationships with key Local Authorities, Combined Authorities, and other stakeholders to address potential barriers and create a positive environment for deployment Manage regional planning resources regarding the planning appeal process and governance Collaborate with the Head of Town Planning and regional planning resources to produce reports on planning performance for relevant work programs What experience is needed: Significant experience within the telecommunications or a similar industry such as Construction, energy renewable and wind farms in particular. Multiple interfaces both within and external to the company Previous experience in managing external suppliers, setting KPIs and SLAs, and bench-marking performance Experience of dealing national and local elected representatives and officials, NGOs and lobby groups Project People is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
We are seeking a dynamic and experienced Town Planning Manager join a team and collaborate with the Head of Town Planning. This Town Planner role is working for a high profile company within telecoms and offer great benefits which include 30 days holiday allowance. In this role, you will take the lead on managing Town & Country (T&C) Planning and Community Consultation policies, processes, and governance. You will also provide management oversight of regional Planning & Community Specialists (PaCS) and a Planning Specialist, acting as a vital regional planning resource. What the role will be doing: Provide technical support and guidance to PaCS, Delivery Teams, Shareholders, and Suppliers Address potential barriers to acquisition delivery and maximize planning success by acting as a center of excellence on escalated planning issues Develop and maintain T&C Planning and Community Consultation policies, processes, and governance in collaboration with the Head of Town Planning and regional planning resources Develop positive relationships with key Local Authorities, Combined Authorities, and other stakeholders to address potential barriers and create a positive environment for deployment Manage regional planning resources regarding the planning appeal process and governance Collaborate with the Head of Town Planning and regional planning resources to produce reports on planning performance for relevant work programs What experience is needed: Significant experience within the telecommunications or a similar industry such as Construction, energy renewable and wind farms in particular. Multiple interfaces both within and external to the company Previous experience in managing external suppliers, setting KPIs and SLAs, and bench-marking performance Experience of dealing national and local elected representatives and officials, NGOs and lobby groups Project People is acting as an Employment Agency in relation to this vacancy.
Job Title: Head of Telecoms and Spectrum Policy (Maternity Cover) Location: London / Hybrid Salary : £45,000 - £60,000 per annum based upon experience plus comprehensive benefits Job Type: Maternity Cover (Fixed Term), Full Time techUK & UK Spectrum Policy Forum overview: Our Telecoms Programme brings together government, the regulator, telecom companies and stakeholders to help the UK maximise the benefits of adopting advanced communications services, maintain confidence in the security and resilience of our networks, and explore future telecoms. We do so to lower the cost to the sector of deployment, spur innovation and unlock value for all parties in connectivity. This is delivered through a mix of thought leadership, multilateral engagement and ecosystem building. techUK houses several special purpose vehicles, including the UK Spectrum Policy Forum (SPF). The purpose of the Spectrum Policy Forum is to be a pro-active industry-led sounding board to UK Government and Ofcom on future policy and approaches on spectrum and a cross-industry agent for promoting the role of spectrum in society and the maximisation of its economic and social value to the UK. Role purpose: We are seeking an experienced leader and driven individual to lead techUK's Telecoms workstream and the SPF. This high-profile role provides an opportunity to develop crisp telecoms policy, regulatory and market development proposals to help grow the UK's connectivity sector and deliver world-class digital infrastructure. The successful candidate will be at the heart of key debates between government, regulators, and the increasingly diverse market segments with an interest in telecoms, as well as act as techUK's external voice on connectivity issues. This role would suit an articulate and enthusiastic individual, with the ability to lead engagement on policy consultations and the delivery of projects and events; balancing the campaign-based focus of techUK's telecoms programme with the more evidence and report-based work of the UK SPF. The position requires the ability to work with a large and diverse selection of external stakeholders, manage work spanning the full range of telecoms policy issues, undertake and commission analysis of complex issues coupled with the ability to communicate and promote this analysis clearly and effectively to a broad audience. You would be responsible for financial targets in these two areas as well as line management responsibility for two Programme Managers. You would report into the Director of Markets and be a part of techUK's senior management layer. Key Responsibilities: Provide strategic leadership, direction and management of the Communications Infrastructure and Services Programme and UK Spectrum Policy Forum, managing the work of the relevant Programme Managers Deliver the financial targets for membership, retention and grant-funding as required Champion and represent the views of techUK and its members during multilateral engagement with government departments and key stakeholders. Build and maintain relationships with key stakeholders in government, including the Department for Science, Technology and Innovation (DSIT), opposition, public sector bodies and the regulator Be a knowledgeable, informed and trusted single point of contact for techUK staff and members on issues related to telecoms, digital infrastructure and spectrum Manage and deliver regular meetings of techUK's Communications Infrastructure and Services Council, Working Groups, Committees and TSA Industry Sessions, working with relevant Programme Managers and Team Assistant Foster a cohesive ecosystem for members and wider industry through a diverse events programme, briefings, meetings and workshops; programme activity and content Lead the development and management of projects, white papers, policy positions, briefings and consultation responses that aim to resolve shared challenges between the telecoms industry and the wider economy. This includes the commissioning of external research studies for the UK SPF Skills, Knowledge and Expertise: Essential Knowledge and Experience: A strong interest in telecoms and spectrum policy, including the technologies and market dynamics within the digital infrastructure sector A proven understanding of the key issues and challenges facing the UK telecoms sector, including the policy and regulatory approaches impacting the sector In-depth knowledge of public policy and public affairs Experience of responding to government and Parliamentary consultations including managing a consultation process and writing formal responses Experience of developing, managing and running flagship events as well as briefings, and webinars for a wide range of stakeholders, ensuring accuracy and attention to detail Experience of public speaking at a range of events and meetings, and acting as a representative for an organisation Ability to develop and then effectively communicate messages to a broad range of stakeholders and draft policy positions on their behalf Please click on the APPLY button to send your CV for this role. Candidates with experience of; Policy Manager, Public Affairs, Technology Programme Manager, Technology Policy Manager, Telecoms Programme Manager, Technology Policy Manager, Telecoms Advisor, Spectrum Policy, Spectrum Policy Manager may also be considered for this role.
Apr 19, 2024
Contractor
Job Title: Head of Telecoms and Spectrum Policy (Maternity Cover) Location: London / Hybrid Salary : £45,000 - £60,000 per annum based upon experience plus comprehensive benefits Job Type: Maternity Cover (Fixed Term), Full Time techUK & UK Spectrum Policy Forum overview: Our Telecoms Programme brings together government, the regulator, telecom companies and stakeholders to help the UK maximise the benefits of adopting advanced communications services, maintain confidence in the security and resilience of our networks, and explore future telecoms. We do so to lower the cost to the sector of deployment, spur innovation and unlock value for all parties in connectivity. This is delivered through a mix of thought leadership, multilateral engagement and ecosystem building. techUK houses several special purpose vehicles, including the UK Spectrum Policy Forum (SPF). The purpose of the Spectrum Policy Forum is to be a pro-active industry-led sounding board to UK Government and Ofcom on future policy and approaches on spectrum and a cross-industry agent for promoting the role of spectrum in society and the maximisation of its economic and social value to the UK. Role purpose: We are seeking an experienced leader and driven individual to lead techUK's Telecoms workstream and the SPF. This high-profile role provides an opportunity to develop crisp telecoms policy, regulatory and market development proposals to help grow the UK's connectivity sector and deliver world-class digital infrastructure. The successful candidate will be at the heart of key debates between government, regulators, and the increasingly diverse market segments with an interest in telecoms, as well as act as techUK's external voice on connectivity issues. This role would suit an articulate and enthusiastic individual, with the ability to lead engagement on policy consultations and the delivery of projects and events; balancing the campaign-based focus of techUK's telecoms programme with the more evidence and report-based work of the UK SPF. The position requires the ability to work with a large and diverse selection of external stakeholders, manage work spanning the full range of telecoms policy issues, undertake and commission analysis of complex issues coupled with the ability to communicate and promote this analysis clearly and effectively to a broad audience. You would be responsible for financial targets in these two areas as well as line management responsibility for two Programme Managers. You would report into the Director of Markets and be a part of techUK's senior management layer. Key Responsibilities: Provide strategic leadership, direction and management of the Communications Infrastructure and Services Programme and UK Spectrum Policy Forum, managing the work of the relevant Programme Managers Deliver the financial targets for membership, retention and grant-funding as required Champion and represent the views of techUK and its members during multilateral engagement with government departments and key stakeholders. Build and maintain relationships with key stakeholders in government, including the Department for Science, Technology and Innovation (DSIT), opposition, public sector bodies and the regulator Be a knowledgeable, informed and trusted single point of contact for techUK staff and members on issues related to telecoms, digital infrastructure and spectrum Manage and deliver regular meetings of techUK's Communications Infrastructure and Services Council, Working Groups, Committees and TSA Industry Sessions, working with relevant Programme Managers and Team Assistant Foster a cohesive ecosystem for members and wider industry through a diverse events programme, briefings, meetings and workshops; programme activity and content Lead the development and management of projects, white papers, policy positions, briefings and consultation responses that aim to resolve shared challenges between the telecoms industry and the wider economy. This includes the commissioning of external research studies for the UK SPF Skills, Knowledge and Expertise: Essential Knowledge and Experience: A strong interest in telecoms and spectrum policy, including the technologies and market dynamics within the digital infrastructure sector A proven understanding of the key issues and challenges facing the UK telecoms sector, including the policy and regulatory approaches impacting the sector In-depth knowledge of public policy and public affairs Experience of responding to government and Parliamentary consultations including managing a consultation process and writing formal responses Experience of developing, managing and running flagship events as well as briefings, and webinars for a wide range of stakeholders, ensuring accuracy and attention to detail Experience of public speaking at a range of events and meetings, and acting as a representative for an organisation Ability to develop and then effectively communicate messages to a broad range of stakeholders and draft policy positions on their behalf Please click on the APPLY button to send your CV for this role. Candidates with experience of; Policy Manager, Public Affairs, Technology Programme Manager, Technology Policy Manager, Telecoms Programme Manager, Technology Policy Manager, Telecoms Advisor, Spectrum Policy, Spectrum Policy Manager may also be considered for this role.
Defect Lead 6 month contract 300pd - Outside IR35 4 days per week on site - Watford We are seeking an experienced Defect Lead to work on a large and long-term project with a well know, leading brand. Due to the nature of the project, this role requires someone to be on site 4 days per week in the Watford area. As the Defect Lead you will: Assist the Defect Manager in resolving all Bugs identified across Test Phases Take ownership of the X-RAY tool for Defect Management, maintaining current and accurate data for real-time Management Information (MI) Lead Triage and Defect Management meetings to facilitate efficient defect resolution Generate Management Information (MI) and Reports to enhance QA delivery and drive improvements Foster relationships with Third-Party delivery teams to ensure seamless support during test execution phases This contract requires the following: Onsite working 4 days per week - Watford Experience working as a Defect Lead on a large, dynamic projects Ability to work with dynamic onsite and remote based teams Full right to work in the UK Excellent communication skills If this contract is a good match for your skills and you match the requirements, please apply to be considered. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 19, 2024
Contractor
Defect Lead 6 month contract 300pd - Outside IR35 4 days per week on site - Watford We are seeking an experienced Defect Lead to work on a large and long-term project with a well know, leading brand. Due to the nature of the project, this role requires someone to be on site 4 days per week in the Watford area. As the Defect Lead you will: Assist the Defect Manager in resolving all Bugs identified across Test Phases Take ownership of the X-RAY tool for Defect Management, maintaining current and accurate data for real-time Management Information (MI) Lead Triage and Defect Management meetings to facilitate efficient defect resolution Generate Management Information (MI) and Reports to enhance QA delivery and drive improvements Foster relationships with Third-Party delivery teams to ensure seamless support during test execution phases This contract requires the following: Onsite working 4 days per week - Watford Experience working as a Defect Lead on a large, dynamic projects Ability to work with dynamic onsite and remote based teams Full right to work in the UK Excellent communication skills If this contract is a good match for your skills and you match the requirements, please apply to be considered. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Quantity Surveyor Job location: Warwick Office (1-2 days per week) AND Work From Home (HYBRID) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1-2 days per week and working from home / remote working. This Quantity Surveyor position will see you work with some major UK Mobile Network Operators (MNO). Telent usually work on around 20-30 build projects per month, located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction, Wireless Telecoms or even the Fibre industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company car allowance 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video!
Apr 19, 2024
Full time
Quantity Surveyor Job location: Warwick Office (1-2 days per week) AND Work From Home (HYBRID) Job type: Full time, permanent Job reference: (00)474 Telent are hiring for a Quantity Surveyor to join the Network Services Wireless team. This is a brand-new position! Reporting into the Bid & Pre-Sales Manager, the successful Quantity Surveyor will be responsible for managing all aspects of project cost control from tender stage to final account stage. This is an "Agile working" role, which will see you working out of our Warwick Headquarters at least 1-2 days per week and working from home / remote working. This Quantity Surveyor position will see you work with some major UK Mobile Network Operators (MNO). Telent usually work on around 20-30 build projects per month, located across the UK. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Quantity Surveyor - What you'll do: Preparing and ensuring (i) monthly client applications for payment are issued in accordance with the contract and (ii) timely certification and payment by the client Administration of contracts (with support from commercial) Reporting monthly on cost/value reconciliations Support the project manager in the preparation of claims for delay and associated quantum Working with the project manager to prepare and present the monthly contract review to senior management team. Payment and commercial management of Suppliers/Sub-Contractors Ensuring compliance with company policies and procedures, health and safety regulations, and quality standards Interpreting drawings to establish costings and providing estimates where required Quantity Surveyor: Who you are: You will have experience working as a Quantity Surveyor in a similar industry, with excellent stakeholder management, estimating, cost control, reporting and communication skills. The successful Quantity Surveyor will also ideally come from the Mobile Network Operators sector, with knowledge of the industry; however, we are also interested in a Quantity Surveyor from Construction, Wireless Telecoms or even the Fibre industries. Quantity Surveyor - Key Requirements: Demonstrable Quantity Surveying experience working either for a Client, Contractor or Sub-Contractor Ideally qualified to Degree level or equivalent Working towards the APC for MRICS or ACIOB chartership Possess commercial awareness Competent user of Microsoft Office package Telent - What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company car allowance 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year Company matched pension scheme (up to 6% contribution matched) A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video!
IT Manager required by large independent builders' merchant chain, based in Boscombe, Bournemouth. As a family run business with a turnover of circa £90M we can offer you a great working environment, excellent pension, generous staff discount scheme and a competitive salary depending on your expertise and experience. The IT Manager plays a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout the customer and supplier lifecycle, making effective management critical to our business operating successfully.Working with our third party suppliers and support contracts, you will be responsible for overseeing the support & maintenance of the Group's IT infrastructure, including networks, servers, and storage systems. As well as an in depth knowledge of IT Systems, you will be able to demonstrate a desire and genuine interest to stay up to date with the latest developments regarding business IT ecosystems, recommending and implementing the latest solutions to enhance productivity and competitiveness . First class communication and interpersonal skills are essential as maintaining successful relationships and negotiating with the vendor contracts as well as resolving disputes is a major part of the role. Based at the Head Office, you will be expected to travel to appointments and company locations throughout the South and South West.Responsibilities:-Maintain and secure network/digital operations, avoiding downtime and implementing disaster recovery plans.-Recognise the opportunities, reasoning, and procedures for updating support processes, software applications and hardware.-Manage support staff and vendor contracts (third-party support contracts, software contracts, insurance renewals etc).-React to day-to-day support, operational and maintenance requirements of the group - including telecoms-Project manage the design and implementation of new systems, technologies, artificial intelligence, and depot requirements.Experience and Skills:-Previous experience in a similar role i.e. IT Manager, Systems Manager, etc.-In depth knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery-Experience of management and development of small IT team-Strong communication skills and proven ability to build relationships with senior stakeholders and colleagues-Demonstrate need to understand requirements to deliver short term needs whilst planning for long term strategies-Experience of business projects (upgrades or migrations of new systems)Apply Now with your CV and a Covering Note outlining what expertise you will bring to our company.
Apr 19, 2024
Full time
IT Manager required by large independent builders' merchant chain, based in Boscombe, Bournemouth. As a family run business with a turnover of circa £90M we can offer you a great working environment, excellent pension, generous staff discount scheme and a competitive salary depending on your expertise and experience. The IT Manager plays a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout the customer and supplier lifecycle, making effective management critical to our business operating successfully.Working with our third party suppliers and support contracts, you will be responsible for overseeing the support & maintenance of the Group's IT infrastructure, including networks, servers, and storage systems. As well as an in depth knowledge of IT Systems, you will be able to demonstrate a desire and genuine interest to stay up to date with the latest developments regarding business IT ecosystems, recommending and implementing the latest solutions to enhance productivity and competitiveness . First class communication and interpersonal skills are essential as maintaining successful relationships and negotiating with the vendor contracts as well as resolving disputes is a major part of the role. Based at the Head Office, you will be expected to travel to appointments and company locations throughout the South and South West.Responsibilities:-Maintain and secure network/digital operations, avoiding downtime and implementing disaster recovery plans.-Recognise the opportunities, reasoning, and procedures for updating support processes, software applications and hardware.-Manage support staff and vendor contracts (third-party support contracts, software contracts, insurance renewals etc).-React to day-to-day support, operational and maintenance requirements of the group - including telecoms-Project manage the design and implementation of new systems, technologies, artificial intelligence, and depot requirements.Experience and Skills:-Previous experience in a similar role i.e. IT Manager, Systems Manager, etc.-In depth knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery-Experience of management and development of small IT team-Strong communication skills and proven ability to build relationships with senior stakeholders and colleagues-Demonstrate need to understand requirements to deliver short term needs whilst planning for long term strategies-Experience of business projects (upgrades or migrations of new systems)Apply Now with your CV and a Covering Note outlining what expertise you will bring to our company.
Armstrong Knight is delighted to be recruiting on behalf of large retail business specialising in the distribution of machinery and powertools, with over 65 stores across the UK. Our client is now seeking an Infrastructure Manager to join the business, situated in the Nottingham Head Office. Position: Network / Infrastructure Manager Responsible to: IT & Systems Manager Responsible for: Maintain, develop, optimise, audit and safeguard the Group IT Network and Infrastructure Principle responsibilities and duties: o Management - Proactive management of the Network team to: o Provide effective support and maintenance of existing network o Maintain the integrity of the Group IT Network & Infrastructure requirements o Facilitate site-specific installations for both replacement PCs and new store systems o Mentor or provide guidance to junior members of the team. Produce annual risk assessments and work with business insurers and auditors to maintain the integrity of group Information Systems. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Participate in the development of IT strategies in collaboration with the Senior Management team. Interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. Assisting in providing hands-on Infrastructure support when required Manage & facilitate the PCI compliance across the Group, together with any required questionnaires/audits with third part suppliers. Proactive management of Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team Development - To maintain and improve the Group wide network and associated servers and the development of new procedures and work practices along with the Group Management. Proactive management of all ongoing IT projects Direct the development and oversee the implementation of business processes, company policies (Information Security, Network Security, Business Continuity Management etc) and controls so that all relevant legislative and compliance requirements (PCI, GDPR, Licensing agreements) are fulfilled. Implement a 'bestpractise', Service Desk Management function for the group. Create and maintain written documentation for user / system manuals, license agreements and documentation relating to modifications and upgrades. Develop SOP's (Standard Operating Procedures) for best practice Service Delivery and ensure written protocols and guidelines are provided for all staff across the group. Create budgets for cap ex projects for management to discuss and manage the op ex budgets for the IT department and the group. Housekeeping - Documentation, risk assessments, policies, procedures and business process mapping, disaster recovery plans, information security and compliance, archiving, monitoring of usages, software upgrades, web usage, licenses, penetration and cybercrime and insurance Troubleshooting system and network problems Installing and configuring computer hardware, operating systems and applications and specific site installations for replacement PC's, Laptops, Tablets and new store systems Teamwork and Communication - Proactive communication and liaison with external contractors and suppliers such as Polestar (where necessary) to ensure that external support is carried out in a timely manner in line with Group purchasing guidelines Effective communication and liaison with all internal departments including internal audit, stores and external suppliers to provide first line and second line IT response regarding: o Hardware and Software support o Hardware Repairs o Replenishment of consumables Security and Back Ups - Ensure all systems are backed up and disks are taken off site where required Ensure security levels are sufficient to avoid risk of cybercrime or attacks Business Support - 1st and 2nd line support, diagnosing hardware and software faults and solve technical and applications problems. Helpdesk activities on back- office applications Monitor the system downtime performance and work with Polestar to ensure that the systems are operating at maximum performance Management Information - To provide information and reports to the management and other departments as required Other: Maintain Group confidentiality at all times Working out of hours as required to maintain systems and business requirements Occasional travel and overnight stays will be required Promote and maintain safe working practices in all areas Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff Any other reasonable duties as required Limits to Authority: • Comply with operational practice as determined by the Director • Comply with accounting/administration practices as determined by the Management Accountant • Comply with HR and Payroll working practices as determined by HR Manager • Comply with Health & Safety Regulations as determined by the Health & Safety Manager • Comply with Fleet policy as determined by Aftersales & Fleet Manager
Apr 18, 2024
Full time
Armstrong Knight is delighted to be recruiting on behalf of large retail business specialising in the distribution of machinery and powertools, with over 65 stores across the UK. Our client is now seeking an Infrastructure Manager to join the business, situated in the Nottingham Head Office. Position: Network / Infrastructure Manager Responsible to: IT & Systems Manager Responsible for: Maintain, develop, optimise, audit and safeguard the Group IT Network and Infrastructure Principle responsibilities and duties: o Management - Proactive management of the Network team to: o Provide effective support and maintenance of existing network o Maintain the integrity of the Group IT Network & Infrastructure requirements o Facilitate site-specific installations for both replacement PCs and new store systems o Mentor or provide guidance to junior members of the team. Produce annual risk assessments and work with business insurers and auditors to maintain the integrity of group Information Systems. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Participate in the development of IT strategies in collaboration with the Senior Management team. Interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. Assisting in providing hands-on Infrastructure support when required Manage & facilitate the PCI compliance across the Group, together with any required questionnaires/audits with third part suppliers. Proactive management of Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team Development - To maintain and improve the Group wide network and associated servers and the development of new procedures and work practices along with the Group Management. Proactive management of all ongoing IT projects Direct the development and oversee the implementation of business processes, company policies (Information Security, Network Security, Business Continuity Management etc) and controls so that all relevant legislative and compliance requirements (PCI, GDPR, Licensing agreements) are fulfilled. Implement a 'bestpractise', Service Desk Management function for the group. Create and maintain written documentation for user / system manuals, license agreements and documentation relating to modifications and upgrades. Develop SOP's (Standard Operating Procedures) for best practice Service Delivery and ensure written protocols and guidelines are provided for all staff across the group. Create budgets for cap ex projects for management to discuss and manage the op ex budgets for the IT department and the group. Housekeeping - Documentation, risk assessments, policies, procedures and business process mapping, disaster recovery plans, information security and compliance, archiving, monitoring of usages, software upgrades, web usage, licenses, penetration and cybercrime and insurance Troubleshooting system and network problems Installing and configuring computer hardware, operating systems and applications and specific site installations for replacement PC's, Laptops, Tablets and new store systems Teamwork and Communication - Proactive communication and liaison with external contractors and suppliers such as Polestar (where necessary) to ensure that external support is carried out in a timely manner in line with Group purchasing guidelines Effective communication and liaison with all internal departments including internal audit, stores and external suppliers to provide first line and second line IT response regarding: o Hardware and Software support o Hardware Repairs o Replenishment of consumables Security and Back Ups - Ensure all systems are backed up and disks are taken off site where required Ensure security levels are sufficient to avoid risk of cybercrime or attacks Business Support - 1st and 2nd line support, diagnosing hardware and software faults and solve technical and applications problems. Helpdesk activities on back- office applications Monitor the system downtime performance and work with Polestar to ensure that the systems are operating at maximum performance Management Information - To provide information and reports to the management and other departments as required Other: Maintain Group confidentiality at all times Working out of hours as required to maintain systems and business requirements Occasional travel and overnight stays will be required Promote and maintain safe working practices in all areas Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff Any other reasonable duties as required Limits to Authority: • Comply with operational practice as determined by the Director • Comply with accounting/administration practices as determined by the Management Accountant • Comply with HR and Payroll working practices as determined by HR Manager • Comply with Health & Safety Regulations as determined by the Health & Safety Manager • Comply with Fleet policy as determined by Aftersales & Fleet Manager
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
Apr 18, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
3rd Line Support Engineer London 3 days per week on-site Permanent Up to 65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team, supporting with on-prem activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support to key account. Document all supporting activities within the ticketing system. Troubleshoot software, hardware and network related issues. Collaborate with other teams in the department to make sure all issues resolved efficiently. Install, configure and maintain computer systems and software applications. Key Experience Required: Ability to Design, Build and Support. VMWare vSphere, Horizon VDi and vRealize. MS 365 Apps. Veeam B&R Windows 10 & 11 HPE Server, Storage & Networking Windows Server OSes 10 Zig Thin Client & Re-PurpOS Manage Engine Password Manger SCCM & MDT OPManager If you are interested in this position, please apply directly on LinkedIn with an up to date copy of your CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 18, 2024
Full time
3rd Line Support Engineer London 3 days per week on-site Permanent Up to 65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team, supporting with on-prem activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support to key account. Document all supporting activities within the ticketing system. Troubleshoot software, hardware and network related issues. Collaborate with other teams in the department to make sure all issues resolved efficiently. Install, configure and maintain computer systems and software applications. Key Experience Required: Ability to Design, Build and Support. VMWare vSphere, Horizon VDi and vRealize. MS 365 Apps. Veeam B&R Windows 10 & 11 HPE Server, Storage & Networking Windows Server OSes 10 Zig Thin Client & Re-PurpOS Manage Engine Password Manger SCCM & MDT OPManager If you are interested in this position, please apply directly on LinkedIn with an up to date copy of your CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Cedar are recruiting a Solutions Architect position for an International Telecommunications business based in Central London. The role is a 12 to 18- month project reporting into the Executive IT manager and CTO. The position offers hybrid working (minimum one day in the office) and has flexible working hours. The purpose of the role is to define the architecture, integration and direction of the ERP, ESS and HRMIS. You will also be responsible to lead technology responses to a variety of factors and enhance process to implement change in alignment with the company's vision. The successful candidate will be expected to develop and design IT applications and technology plan that will meet and exceed the company's requirements. The ideal candidate will have experience in the following areas: - Excellent communication skills - will be liaising with Stakeholders on a regular basis. Previous experience in a similar role - Solutions Architect Microsoft Dynamics 365 F&O experience Telecoms Agile/Lean methodology ITIL framework Strong leadership Commercial business acumen Disaster Recovery Planning and Business continuity planning This is an exciting role for any solutions architects who have gained rescue scenario experience and enjoy a fast paced, hands-on environment have vast experience with Dynamics 365 and can start immediately. If interested, please get in touch with the Change and Transformation team.
Apr 18, 2024
Contractor
Cedar are recruiting a Solutions Architect position for an International Telecommunications business based in Central London. The role is a 12 to 18- month project reporting into the Executive IT manager and CTO. The position offers hybrid working (minimum one day in the office) and has flexible working hours. The purpose of the role is to define the architecture, integration and direction of the ERP, ESS and HRMIS. You will also be responsible to lead technology responses to a variety of factors and enhance process to implement change in alignment with the company's vision. The successful candidate will be expected to develop and design IT applications and technology plan that will meet and exceed the company's requirements. The ideal candidate will have experience in the following areas: - Excellent communication skills - will be liaising with Stakeholders on a regular basis. Previous experience in a similar role - Solutions Architect Microsoft Dynamics 365 F&O experience Telecoms Agile/Lean methodology ITIL framework Strong leadership Commercial business acumen Disaster Recovery Planning and Business continuity planning This is an exciting role for any solutions architects who have gained rescue scenario experience and enjoy a fast paced, hands-on environment have vast experience with Dynamics 365 and can start immediately. If interested, please get in touch with the Change and Transformation team.
Location: East Dorset Salary : Up to £45K DOE Hours : 8.30am-5pm Mon-Fri Benefits : 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established Telecoms and IT solutions client who are now looking to recruit an Operations Manager to join their growing team. The Operations Manager role will suit someone with a Technical, IT or Telecoms background with strong people management skills. Within this vital role you will be responsible for overseeing and developing their IT and Telecoms technical department, that is responsible for implementing and supporting the solutions that our client supply. The role is integral to delivering the quality of services and support that have given the Company an excellent reputation within the local customer base. There is a great opportunity to play an important role in the development of the services and strategy of the department and the company as a whole in an ever-developing marketplace and as they continue to evolve and grow as a business. Key Responsibilities: Managing and developing a team of ten plus staff including helpdesk and field engineers. Carrying out a regular structured review process. Developing and overseeing staff training plans. Managing and developing systems and processes. Identifying opportunities to improve operations and developing/executing these as projects where appropriate. Driving sales opportunities from technical operations. Upholding and cultivating the culture of the Company. Integrating staff and processes with other departments and into the overall business strategy. Working closely with Senior Management Team to make plans and strategies for the development of the department and the business. The successful candidate will have: Proven people management skills Knowledge of IT and Telecoms Solutions Proven experience of improving service delivery in terms of quality and efficiency Ability to lead and develop a team of technical staff Ability to be calm and effective in reactive and pressurized situations Proactive in finding opportunities to develop staff, services and processes Ability to instil a positive ethos of teamwork, customer service and responsibility A blend of commercial, service and technical awareness and understanding Ability to plan and manage resources effectively Ability to build rapport and relationships with staff, customers and suppliers alike
Apr 18, 2024
Full time
Location: East Dorset Salary : Up to £45K DOE Hours : 8.30am-5pm Mon-Fri Benefits : 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established Telecoms and IT solutions client who are now looking to recruit an Operations Manager to join their growing team. The Operations Manager role will suit someone with a Technical, IT or Telecoms background with strong people management skills. Within this vital role you will be responsible for overseeing and developing their IT and Telecoms technical department, that is responsible for implementing and supporting the solutions that our client supply. The role is integral to delivering the quality of services and support that have given the Company an excellent reputation within the local customer base. There is a great opportunity to play an important role in the development of the services and strategy of the department and the company as a whole in an ever-developing marketplace and as they continue to evolve and grow as a business. Key Responsibilities: Managing and developing a team of ten plus staff including helpdesk and field engineers. Carrying out a regular structured review process. Developing and overseeing staff training plans. Managing and developing systems and processes. Identifying opportunities to improve operations and developing/executing these as projects where appropriate. Driving sales opportunities from technical operations. Upholding and cultivating the culture of the Company. Integrating staff and processes with other departments and into the overall business strategy. Working closely with Senior Management Team to make plans and strategies for the development of the department and the business. The successful candidate will have: Proven people management skills Knowledge of IT and Telecoms Solutions Proven experience of improving service delivery in terms of quality and efficiency Ability to lead and develop a team of technical staff Ability to be calm and effective in reactive and pressurized situations Proactive in finding opportunities to develop staff, services and processes Ability to instil a positive ethos of teamwork, customer service and responsibility A blend of commercial, service and technical awareness and understanding Ability to plan and manage resources effectively Ability to build rapport and relationships with staff, customers and suppliers alike
PLANET RECRUITMENT SERVICES LTD
St. Leonards-on-sea, Sussex
Role: 2nd Line Engineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2nd line level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases Skills: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites within the UK Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 18, 2024
Full time
Role: 2nd Line Engineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2nd line level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases Skills: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites within the UK Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Role: 2nd Line Engineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2nd line level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases Skills: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites within the UK Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 18, 2024
Full time
Role: 2nd Line Engineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2nd line level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases Skills: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites within the UK Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.