Senior Desktop Support Analyst

  • Sport England
  • London, UK
  • Jun 11, 2018
Full time Information Technology Telecommunications Desktop Support I.T. & Communications

Job Description

Sport England is a public body and invests more than £300 million of National Lottery and government money each year into projects and programmes that help people get active and play sport.

Our vision is that everyone in England, regardless of age, background or level of ability, feels able to engage in sport and physical activity. To achieve this vision our ambitious new strategy Towards an Active Nation sets out to transform sport and physical activity in England, so that millions more people can benefit from being active.

An exciting opportunity has arisen in our team in London for a Senior Desktop Support Analyst to help deliver excellent, customer-focussed 1st and 2nd line support for IT requests, incidents and queries directed to the Senior Desktop Service Desk as well as project support, such as Office 365, Windows 10 and hardware rollouts.

We are looking for someone with proven experience of providing successful 1st and 2nd line IT support of mobile devices (iPads and iPhones), desk side hardware and software which includes Microsoft products, Citrix and LANDesk. You will have demonstrable customer service skills and be a team player who understands the importance of sharing information and support team members and communicate effectively across the team and with customers.

If you think your skills and experience would be a good fit, we would love to hear from you.

In return we offer an attractive salary and benefits package.

Salary

Up to £35K

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