About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Stylus is the expert source for trends and insight. We uncover trends, predict change, and provide the intelligence that gives businesses a true understanding of their audience, and helping them prosper. Our team of experts connect the dots, turning those predictions into easy-to-digest insights and ideas that will help businesses act at exactly the right moment to gain competitive edge.
These cross-industry insights are used by more than 500 of the world’s leading consumer brands, businesses and agencies - including Starbucks, Apple, BBC, PepsiCo, Panasonic and more – to understand the attitudes and behaviours of their consumers, the products and services they’re using, and how they engage with the world around them.
This role is for a proactive and collaborative developer, working within Stylus Product Team to implement and support various development projects across the business. The Developer will work with the other developers to deliver new tools, features, and functionality on the Stylus digital platform
Development
- Systems Development
- Design of complex technical solutions
- Participation in all stages of the solution life cycle from pre-sales to support
- Maintain existing functionality across all applications
- Contribution to the architecture of solutions
- Make recommendations on UX best practises and overall website design
- Advocacy of industry best-practices throughout all stages of the project life cycle, including task estimation and progress updating
- Collaboration with non-IT personnel to develop systems in line with requirements.
Support
- Support technical issue resolution in connection with client support issues
- Provide in-house support as part of training and roll-out of new systems / systems enhancements to support user community
4+ years’ experience in:
- C# .NET
- MVC and DotNetCore
- Javascript - HTML and CSS
- Strong understanding of UX/UI
- Umbraco 8
- Vue.js
- Experience with small organisations preferred
- Self-motivated and pro-active, with high level attention to detail
- Able to learn and pickup new systems with minimal tuition
- Strong communication skills
- High degree of flexibility to handle multiple work streams
- Proven experience of delivering complex systems
Dec 21, 2022
Full time
Stylus is the expert source for trends and insight. We uncover trends, predict change, and provide the intelligence that gives businesses a true understanding of their audience, and helping them prosper. Our team of experts connect the dots, turning those predictions into easy-to-digest insights and ideas that will help businesses act at exactly the right moment to gain competitive edge.
These cross-industry insights are used by more than 500 of the world’s leading consumer brands, businesses and agencies - including Starbucks, Apple, BBC, PepsiCo, Panasonic and more – to understand the attitudes and behaviours of their consumers, the products and services they’re using, and how they engage with the world around them.
This role is for a proactive and collaborative developer, working within Stylus Product Team to implement and support various development projects across the business. The Developer will work with the other developers to deliver new tools, features, and functionality on the Stylus digital platform
Development
- Systems Development
- Design of complex technical solutions
- Participation in all stages of the solution life cycle from pre-sales to support
- Maintain existing functionality across all applications
- Contribution to the architecture of solutions
- Make recommendations on UX best practises and overall website design
- Advocacy of industry best-practices throughout all stages of the project life cycle, including task estimation and progress updating
- Collaboration with non-IT personnel to develop systems in line with requirements.
Support
- Support technical issue resolution in connection with client support issues
- Provide in-house support as part of training and roll-out of new systems / systems enhancements to support user community
4+ years’ experience in:
- C# .NET
- MVC and DotNetCore
- Javascript - HTML and CSS
- Strong understanding of UX/UI
- Umbraco 8
- Vue.js
- Experience with small organisations preferred
- Self-motivated and pro-active, with high level attention to detail
- Able to learn and pickup new systems with minimal tuition
- Strong communication skills
- High degree of flexibility to handle multiple work streams
- Proven experience of delivering complex systems
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
Salesforce Developer with strong overall platform experience, with knowledge of Experience Cloud portals. You will be lead developer for a live product, so and will be working alongside 2 other developers and product manager who has done the business requirements. You will also be responsible for deployment and release management (Gearset).
May 18, 2024
Full time
Salesforce Developer with strong overall platform experience, with knowledge of Experience Cloud portals. You will be lead developer for a live product, so and will be working alongside 2 other developers and product manager who has done the business requirements. You will also be responsible for deployment and release management (Gearset).
Who we are Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors. What you ll be doing As an Internal Account Manager, you will be responsible for supporting our Account managers in managing our existing client relationships and positioning new services to meet our ambitious business goals. The majority of your time will be in the office, talking to our customers on the phone, learning about their IT and Communications needs, providing them with simple, straightforward advice and information on how Modern Networks can support them. What makes you a great fit You re a great communicator you ll be the first point of contact for questions, queries, and orders Your attention to detail is second to none part of the job is creating quotations and proposals You re a great communicator that builds confidence through regular and clear dialogue. You re process driven some of the work we do can be pretty complex with the added excitement of tight deadlines, so we need people who can follow the plan and get it right for our customers every time You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us You understand basic IT terminology but are willing to learn further and deeper as new technologies emerge What we're looking for You ve got a proven track record in Solutions Selling. You're familiar with IT channels. You put the customer first - we're looking for someone to take over some of our long-term customer relationships, and we want you to be a trusted partner, not the person that calls once a quarter. Your ambitious - we're looking for a pro-active salesperson with the motivation to succeed and get results. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We love a success story our Chief Technology Officer started with us as an internal account manager! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
May 18, 2024
Full time
Who we are Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors. What you ll be doing As an Internal Account Manager, you will be responsible for supporting our Account managers in managing our existing client relationships and positioning new services to meet our ambitious business goals. The majority of your time will be in the office, talking to our customers on the phone, learning about their IT and Communications needs, providing them with simple, straightforward advice and information on how Modern Networks can support them. What makes you a great fit You re a great communicator you ll be the first point of contact for questions, queries, and orders Your attention to detail is second to none part of the job is creating quotations and proposals You re a great communicator that builds confidence through regular and clear dialogue. You re process driven some of the work we do can be pretty complex with the added excitement of tight deadlines, so we need people who can follow the plan and get it right for our customers every time You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us You understand basic IT terminology but are willing to learn further and deeper as new technologies emerge What we're looking for You ve got a proven track record in Solutions Selling. You're familiar with IT channels. You put the customer first - we're looking for someone to take over some of our long-term customer relationships, and we want you to be a trusted partner, not the person that calls once a quarter. Your ambitious - we're looking for a pro-active salesperson with the motivation to succeed and get results. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We love a success story our Chief Technology Officer started with us as an internal account manager! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
IT Recruitment Consultant Sheffield 25,000- 40,000 + Commission Scheme + Incentives Recruitment Consultant / Resourcer / Delivery Consultant / Account Management Akkodis: Akkodis is an IT Recruitment company and Smart Industry leader. We enable clients to advance in their digital transformation with market leading Talent & Solutions services. Our 50,000 experts combine best-in-class technologies, R&D, and deep sector know-how for purposeful innovation. We are passionate about Engineering a Smarter Future Together. The role: We have multiple openings within our Sheffield office to join our highly successful SaaS Team. If successful, you will fully immerse yourself into a specialist market and given all the tools and training to become of the best recruiters in the UK in that specialism. Your role will be split into two clear functions: Candidate Management: You will be attracting, qualifying & representing in market candidates. You will be tasked with building strong relationships to become the "go to" person in your specialist area. Business Development: Despite Akkodis having a substantial client portfolio, you will be using a variety of business development techniques to strengthen relationships with existing customers, as well as breaking into new clients. We utilise cutting edge technology to automate processes, allow you to be a step ahead of the competition, and to focus on high value activities. We offer a comprehensive training plan, which is a mixture of official programmes & shadowing our experience Consultants. Why work for Akkodis? Akkodis is an expanding Global organisation which offers many diverse & exciting opportunities, such as: Competitive salary which is regularly reviewed. Excellent commission scheme. Regular incentives (monthly, quarterly & yearly). Clear career progression with realistic targets. International travel. Comprehensive training programmes. Flexible working. Fantastic culture & team environment. Responsibilities: This is a diverse, multi-faceted role. Some of your initial duties will include, but not be limited to: Building a specialist market. Business Development. Sourcing and reviewing candidates CVs. Screening and interviewing candidates. Following internal business processes & best practice techniques. Meeting daily and weekly targets (KPIs). Scheduling interviews between clients & candidates. Who should apply? We are interested in speaking to candidates from a variety of backgrounds, skill sets & experience. Candidates who tend to be successful come from the following career paths: Outbound Sales B2B Professional office environment. Marketing Advertising I am looking to speak to candidates with a mixture of the following qualities: Highly motivates & hard working. Organised & ability to follow business processes. Comfortable in a people facing organisation and able to speak to candidates and clients from all backgrounds and seniority levels. Strong time management. Strong written & oral communication. Problem solving skills and able to look at thing from an agile & analytical perspective. Next steps: If this exciting role has piqued your interest, then please do not hesitate to apply. This will be a two-stage interview process: 1st Stage: Microsoft Teams or phone call. 2nd Stage: Face-to-face in our Sheffield office. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 18, 2024
Full time
IT Recruitment Consultant Sheffield 25,000- 40,000 + Commission Scheme + Incentives Recruitment Consultant / Resourcer / Delivery Consultant / Account Management Akkodis: Akkodis is an IT Recruitment company and Smart Industry leader. We enable clients to advance in their digital transformation with market leading Talent & Solutions services. Our 50,000 experts combine best-in-class technologies, R&D, and deep sector know-how for purposeful innovation. We are passionate about Engineering a Smarter Future Together. The role: We have multiple openings within our Sheffield office to join our highly successful SaaS Team. If successful, you will fully immerse yourself into a specialist market and given all the tools and training to become of the best recruiters in the UK in that specialism. Your role will be split into two clear functions: Candidate Management: You will be attracting, qualifying & representing in market candidates. You will be tasked with building strong relationships to become the "go to" person in your specialist area. Business Development: Despite Akkodis having a substantial client portfolio, you will be using a variety of business development techniques to strengthen relationships with existing customers, as well as breaking into new clients. We utilise cutting edge technology to automate processes, allow you to be a step ahead of the competition, and to focus on high value activities. We offer a comprehensive training plan, which is a mixture of official programmes & shadowing our experience Consultants. Why work for Akkodis? Akkodis is an expanding Global organisation which offers many diverse & exciting opportunities, such as: Competitive salary which is regularly reviewed. Excellent commission scheme. Regular incentives (monthly, quarterly & yearly). Clear career progression with realistic targets. International travel. Comprehensive training programmes. Flexible working. Fantastic culture & team environment. Responsibilities: This is a diverse, multi-faceted role. Some of your initial duties will include, but not be limited to: Building a specialist market. Business Development. Sourcing and reviewing candidates CVs. Screening and interviewing candidates. Following internal business processes & best practice techniques. Meeting daily and weekly targets (KPIs). Scheduling interviews between clients & candidates. Who should apply? We are interested in speaking to candidates from a variety of backgrounds, skill sets & experience. Candidates who tend to be successful come from the following career paths: Outbound Sales B2B Professional office environment. Marketing Advertising I am looking to speak to candidates with a mixture of the following qualities: Highly motivates & hard working. Organised & ability to follow business processes. Comfortable in a people facing organisation and able to speak to candidates and clients from all backgrounds and seniority levels. Strong time management. Strong written & oral communication. Problem solving skills and able to look at thing from an agile & analytical perspective. Next steps: If this exciting role has piqued your interest, then please do not hesitate to apply. This will be a two-stage interview process: 1st Stage: Microsoft Teams or phone call. 2nd Stage: Face-to-face in our Sheffield office. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
My client is hiring for a Data Architect on a permanent basis. This role is working with Defence and does require SC / DC clearance, it is essential. This role is hybrid - 2 days in the office and 3 days working from home. They have 2 locations, one in Surrey or Southampton. Salary ranges from 85K - 100K. You will be driven by solving varied and interesting client problems. You will be responsible for the strategy, architecture and high-level design of data intensive solutions, and will also support Client Managers directly in a pre-sales capacity to develop relationships and solutions that can support future business growth. Skills: - Experience of building specifying Data Pipelines in a Cloud environment (Azure, AWS, GCP) - Knowledge of commercial and contractual frameworks - SC / DV clearance is essential for this role Responsibilities include: - Help Defence customers develop their strategy for data as a strategic asset and define the appropriate level of governance needed and the appropriate processes. - Communicate the data strategy to non-technical stakeholders and technical experts. - Define and the architecture for data software and analytics solutions, either as standalone engagements or within a larger multi-disciplinary programme environment. - Support the Sales and Campaign functions to develop and foster client relationships and elaborate high level technical requirements. - Represent technical solutions and capabilities toward client communities. - Provide technical guidance and coaching to junior members of the team. Please apply for immediate interview! The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
May 18, 2024
Full time
My client is hiring for a Data Architect on a permanent basis. This role is working with Defence and does require SC / DC clearance, it is essential. This role is hybrid - 2 days in the office and 3 days working from home. They have 2 locations, one in Surrey or Southampton. Salary ranges from 85K - 100K. You will be driven by solving varied and interesting client problems. You will be responsible for the strategy, architecture and high-level design of data intensive solutions, and will also support Client Managers directly in a pre-sales capacity to develop relationships and solutions that can support future business growth. Skills: - Experience of building specifying Data Pipelines in a Cloud environment (Azure, AWS, GCP) - Knowledge of commercial and contractual frameworks - SC / DV clearance is essential for this role Responsibilities include: - Help Defence customers develop their strategy for data as a strategic asset and define the appropriate level of governance needed and the appropriate processes. - Communicate the data strategy to non-technical stakeholders and technical experts. - Define and the architecture for data software and analytics solutions, either as standalone engagements or within a larger multi-disciplinary programme environment. - Support the Sales and Campaign functions to develop and foster client relationships and elaborate high level technical requirements. - Represent technical solutions and capabilities toward client communities. - Provide technical guidance and coaching to junior members of the team. Please apply for immediate interview! The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Are you a Head of Customer Services keen to embark on a new challenge? IntaPeople are delighted to be partnered with a client who are looking to recruit a Head of Customer Services in their Caerphilly offices. The client is an SME in its field with their only competitor being Amazon (who they usually outsell globally). About the role You will manage the customer support team of around 10 individuals, whilst developing and motivating the team ensuring they meet business needs. Directly manage two Line Managers providing 1:1 s, mentorship and overall support. You will gather and analyse customer feedback, to understand any challenges. Develop and execute a comprehensive strategy to enhance the customer experience through innovation. Lead a team of customer service professionals, providing guidance, mentorship, and support to drive exceptional performance. Identify emerging trends and technologies in customer service and implement them to streamline processes and exceed customer expectations. Collaborate cross-functionally with product development, marketing, and sales teams to gather insights and incorporate customer feedback into product/service improvements. Stay abreast of industry best practices and competitor activities, leveraging insights to maintain our competitive edge in customer service excellence. Act as a champion for the customer within the organisation, advocating for their needs and preferences in all decision-making processes. About you You will have strong communication skills with the ability to influence and make an impact! The ability to build strong collaborative relationships. You will have strong analytical and decision-making skills, with the ability to work independently using your own initiative. You will be positive, professional with a can-do attitude! You will have strong leadership skills. Benefits Private medical healthcare. Pension. 25 days annual leave + bank holidays + your birthday off! Bonus (Up to 10%). Monthly socials + Team days! This is an exciting role for a professional, motivated and dynamic individual to effectively make changes to ensure seamless customer service and experience! Reach out to Caitlin on (phone number removed) for more information or APPLY directly if you d like to email me reach me on (url removed)
May 18, 2024
Full time
Are you a Head of Customer Services keen to embark on a new challenge? IntaPeople are delighted to be partnered with a client who are looking to recruit a Head of Customer Services in their Caerphilly offices. The client is an SME in its field with their only competitor being Amazon (who they usually outsell globally). About the role You will manage the customer support team of around 10 individuals, whilst developing and motivating the team ensuring they meet business needs. Directly manage two Line Managers providing 1:1 s, mentorship and overall support. You will gather and analyse customer feedback, to understand any challenges. Develop and execute a comprehensive strategy to enhance the customer experience through innovation. Lead a team of customer service professionals, providing guidance, mentorship, and support to drive exceptional performance. Identify emerging trends and technologies in customer service and implement them to streamline processes and exceed customer expectations. Collaborate cross-functionally with product development, marketing, and sales teams to gather insights and incorporate customer feedback into product/service improvements. Stay abreast of industry best practices and competitor activities, leveraging insights to maintain our competitive edge in customer service excellence. Act as a champion for the customer within the organisation, advocating for their needs and preferences in all decision-making processes. About you You will have strong communication skills with the ability to influence and make an impact! The ability to build strong collaborative relationships. You will have strong analytical and decision-making skills, with the ability to work independently using your own initiative. You will be positive, professional with a can-do attitude! You will have strong leadership skills. Benefits Private medical healthcare. Pension. 25 days annual leave + bank holidays + your birthday off! Bonus (Up to 10%). Monthly socials + Team days! This is an exciting role for a professional, motivated and dynamic individual to effectively make changes to ensure seamless customer service and experience! Reach out to Caitlin on (phone number removed) for more information or APPLY directly if you d like to email me reach me on (url removed)
Solution Expert (Hybrid Infrastructure) Chippenham (or) Northampton Hybrid Up to £45,000 (£60K OTE) We are representing one of the leading IT service providers in Europe, boasting four decades of expertise, collaboration, and forward-thinking approaches. With a strong presence across 14 European countries, including more than 85 system houses and e-commerce entities, our client is committed to shaping the future of IT alongside their valued customers. Whether you're a mid-sized enterprise, a large corporation, or a public-sector entity, our client stands as a pioneering partner, offering a unique blend of direct IT product sales and comprehensive systems integration services. With a focus on proximity and accessibility, they ensure you have access to everything you need, locally and globally, through their extensive network of IT alliance partners on every continent. Role Overview: As a trusted advisor to new and existing customers, you will support them to meet the challenges of modernising and scaling their infrastructure to ensure optimal efficiency and performance in a secure manner. The following key aims are expected: Actively keep HI portfolio up-to-date in line with market demands and trends. Assess, design and support to present end-to-end HI solutions to meet customer requirements of all sizes and non-industry specific. Maintain knowledge on all applicable assessment tools available to support in architecting, sizing and configuring HI solutions. Maintain detailed understanding of the competitive landscape and complimenting solutions. Proactively deliver product updates into the HI pillar and wider Business Solutions and Services on key product information, incentives and general announcements that ensure we are maximising the profitability of a solution and providing accurate information into customers. Proactively look to convert basic Bill of Material (BoM) requests into a wider solution that encourages upsell and cross-sell opportunities. Continue to certify and develop your expertise in key vendors such as HPE, DELL, Cisco and Aruba etc. - with a natural deeper level of knowledge in a specific solution area as the role develops. Create and maintain relationships with customers, vendors and surrounding service partners. Support and manage existing customer technology and software plans. Experience: 2+ years of experience in business development, sales, or marketing in the technology industry is required. Experience working with server or datacentre solutions (preferred) Understanding of enterprise computer hardware, software, and datacentre solutions (preferred) Must be organised, adaptable, flexible and a good team player. Ability to plan and manage time effectively. Good analytical skills, able to make sense of data and report on it. A strategic mindset and the ability to develop and implement business plans in line with overall company objectives. What They Offer: Structured career path with 4 stages of promotions and salary increases. Access to funded training & certifications alongside mentorship programs to support both your personal & professional development. Company incentives including additional holidays, vouchers, lunches, and spot prizes. 25-30 days annual leave, plus bank holidays, with the option for an additional 2 weeks unpaid leave. Healthcare & Medical Benefits.
May 18, 2024
Full time
Solution Expert (Hybrid Infrastructure) Chippenham (or) Northampton Hybrid Up to £45,000 (£60K OTE) We are representing one of the leading IT service providers in Europe, boasting four decades of expertise, collaboration, and forward-thinking approaches. With a strong presence across 14 European countries, including more than 85 system houses and e-commerce entities, our client is committed to shaping the future of IT alongside their valued customers. Whether you're a mid-sized enterprise, a large corporation, or a public-sector entity, our client stands as a pioneering partner, offering a unique blend of direct IT product sales and comprehensive systems integration services. With a focus on proximity and accessibility, they ensure you have access to everything you need, locally and globally, through their extensive network of IT alliance partners on every continent. Role Overview: As a trusted advisor to new and existing customers, you will support them to meet the challenges of modernising and scaling their infrastructure to ensure optimal efficiency and performance in a secure manner. The following key aims are expected: Actively keep HI portfolio up-to-date in line with market demands and trends. Assess, design and support to present end-to-end HI solutions to meet customer requirements of all sizes and non-industry specific. Maintain knowledge on all applicable assessment tools available to support in architecting, sizing and configuring HI solutions. Maintain detailed understanding of the competitive landscape and complimenting solutions. Proactively deliver product updates into the HI pillar and wider Business Solutions and Services on key product information, incentives and general announcements that ensure we are maximising the profitability of a solution and providing accurate information into customers. Proactively look to convert basic Bill of Material (BoM) requests into a wider solution that encourages upsell and cross-sell opportunities. Continue to certify and develop your expertise in key vendors such as HPE, DELL, Cisco and Aruba etc. - with a natural deeper level of knowledge in a specific solution area as the role develops. Create and maintain relationships with customers, vendors and surrounding service partners. Support and manage existing customer technology and software plans. Experience: 2+ years of experience in business development, sales, or marketing in the technology industry is required. Experience working with server or datacentre solutions (preferred) Understanding of enterprise computer hardware, software, and datacentre solutions (preferred) Must be organised, adaptable, flexible and a good team player. Ability to plan and manage time effectively. Good analytical skills, able to make sense of data and report on it. A strategic mindset and the ability to develop and implement business plans in line with overall company objectives. What They Offer: Structured career path with 4 stages of promotions and salary increases. Access to funded training & certifications alongside mentorship programs to support both your personal & professional development. Company incentives including additional holidays, vouchers, lunches, and spot prizes. 25-30 days annual leave, plus bank holidays, with the option for an additional 2 weeks unpaid leave. Healthcare & Medical Benefits.
Business Development / Account Manager Managed Print Permanent Yorkshire / Manchester / Liverpool or Surrounding £30,000 - £40,000 + Commission Working Hours: Monday Friday 8.30am 5.30pm Our reputable Managed Print service provider is currently looking for a number of Business Development Managers to join their Team across the North West! This role is perfect for someone who is experienced within Managed Print Services or manufacturers including Epson, Kyocera, Canon, HP or Xerox. Main Responsibilities of the Business Development / Account Manager Managing existing accounts Regular existing account reviews Developing opportunities to upsell and cross sell to existing accounts Developing new business opportunities with your given territory Identification of prospective clients Identification of best method of approach Engaging prospects with a view to outlining the company offering Arousing prospect s interest in the offering Seeking to develop your relationship with new clients as their account manager Achieving sales success through monthly targets as allocated by management Maintain and update all activity on the company CRM Maintain communication with your line manager on your progress at all times Experience and Skills required Proven MPS account management success Or minimum 4 years successful sales experience Determination to succeed Enthusiasm and self-motivation Highly developed people skills Engaging and effective phone manner Ability to access and build relationships with senior level contacts and prospects Excellent Negotiation Skills Target driven, with a strong focus on developing accounts and new customers Hard working, high levels of activity Proficiency in Microsoft office Excellent communication skills, both written and verbal A full driving licence An existing UK resident who is eligible to work in the UK Closing date is 10.06.2024 To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
May 18, 2024
Full time
Business Development / Account Manager Managed Print Permanent Yorkshire / Manchester / Liverpool or Surrounding £30,000 - £40,000 + Commission Working Hours: Monday Friday 8.30am 5.30pm Our reputable Managed Print service provider is currently looking for a number of Business Development Managers to join their Team across the North West! This role is perfect for someone who is experienced within Managed Print Services or manufacturers including Epson, Kyocera, Canon, HP or Xerox. Main Responsibilities of the Business Development / Account Manager Managing existing accounts Regular existing account reviews Developing opportunities to upsell and cross sell to existing accounts Developing new business opportunities with your given territory Identification of prospective clients Identification of best method of approach Engaging prospects with a view to outlining the company offering Arousing prospect s interest in the offering Seeking to develop your relationship with new clients as their account manager Achieving sales success through monthly targets as allocated by management Maintain and update all activity on the company CRM Maintain communication with your line manager on your progress at all times Experience and Skills required Proven MPS account management success Or minimum 4 years successful sales experience Determination to succeed Enthusiasm and self-motivation Highly developed people skills Engaging and effective phone manner Ability to access and build relationships with senior level contacts and prospects Excellent Negotiation Skills Target driven, with a strong focus on developing accounts and new customers Hard working, high levels of activity Proficiency in Microsoft office Excellent communication skills, both written and verbal A full driving licence An existing UK resident who is eligible to work in the UK Closing date is 10.06.2024 To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 18, 2024
Full time
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
I am recruiting for several Salesforce Technical Admins, Consultants, and Developers to join an exciting financial services scaleup based in Cardiff but with the option of coming into their Cardiff office once every couple of weeks and to work the rest of the time remotely. It's an exciting time as they have recently launched their new product and are in the process of building out their internal tech team. The company is currently a team of around 50 people and their products are built around Salesforce which is at the core of their technology stack The roles will involve being responsible for the ongoing, support, development and administration (depending on which position you are most suitable for) of their platform. They work in a Agile environment and you will be working closely with the wider development team consisting of developers, QAs, Product Owners and a Scrum Master. As they expand they are looking for Salesforce Technical Admins, Consultants, and Developers to join their team. Depending on your expertise, you will be responsible for the ongoing support, development, and administration of their Salesforce platform. As a Salesforce Technical Admin, you will manage the day-to-day operations, including user management, security settings, and data integrity. You will also be responsible for creating and managing reports and dashboards to provide insights to the team. Your problem-solving skills and attention to detail will ensure the smooth operation of their Salesforce environment. As a Salesforce Consultant, you will implement and customise Salesforce solutions to meet their business needs. You will gather and analyze business requirements, design appropriate solutions, and provide training and support to users. Your strong understanding of business processes and excellent project management skills will be crucial in delivering successful Salesforce implementations. As a Salesforce Developer, you will focus on the development and customization of Salesforce applications. You will write Apex, Visualforce, and Lightning components, and integrate Salesforce with other systems. Your technical expertise and problem-solving skills will help create robust and scalable solutions that enhance their platform's capabilities. They work in a fast-paced, Agile environment, and you will collaborate closely with the wider development team, including developers, QAs, Product Owners, and a Scrum Master. Strong communication skills and the ability to work effectively in a collaborative setting are essential. While Salesforce certifications are preferred, they are not mandatory if you have relevant experience in Salesforce administration, consulting, or development. They are open to more junior people up to more experienced and offer salaries of 40,000- 65,000. If you are passionate about Salesforce and eager to contribute to a fast-growing company, I would love to hear from you! Please apply below to Sam Miller at SR2 - Socially Responsible Recruitment
May 18, 2024
Full time
I am recruiting for several Salesforce Technical Admins, Consultants, and Developers to join an exciting financial services scaleup based in Cardiff but with the option of coming into their Cardiff office once every couple of weeks and to work the rest of the time remotely. It's an exciting time as they have recently launched their new product and are in the process of building out their internal tech team. The company is currently a team of around 50 people and their products are built around Salesforce which is at the core of their technology stack The roles will involve being responsible for the ongoing, support, development and administration (depending on which position you are most suitable for) of their platform. They work in a Agile environment and you will be working closely with the wider development team consisting of developers, QAs, Product Owners and a Scrum Master. As they expand they are looking for Salesforce Technical Admins, Consultants, and Developers to join their team. Depending on your expertise, you will be responsible for the ongoing support, development, and administration of their Salesforce platform. As a Salesforce Technical Admin, you will manage the day-to-day operations, including user management, security settings, and data integrity. You will also be responsible for creating and managing reports and dashboards to provide insights to the team. Your problem-solving skills and attention to detail will ensure the smooth operation of their Salesforce environment. As a Salesforce Consultant, you will implement and customise Salesforce solutions to meet their business needs. You will gather and analyze business requirements, design appropriate solutions, and provide training and support to users. Your strong understanding of business processes and excellent project management skills will be crucial in delivering successful Salesforce implementations. As a Salesforce Developer, you will focus on the development and customization of Salesforce applications. You will write Apex, Visualforce, and Lightning components, and integrate Salesforce with other systems. Your technical expertise and problem-solving skills will help create robust and scalable solutions that enhance their platform's capabilities. They work in a fast-paced, Agile environment, and you will collaborate closely with the wider development team, including developers, QAs, Product Owners, and a Scrum Master. Strong communication skills and the ability to work effectively in a collaborative setting are essential. While Salesforce certifications are preferred, they are not mandatory if you have relevant experience in Salesforce administration, consulting, or development. They are open to more junior people up to more experienced and offer salaries of 40,000- 65,000. If you are passionate about Salesforce and eager to contribute to a fast-growing company, I would love to hear from you! Please apply below to Sam Miller at SR2 - Socially Responsible Recruitment
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (url removed)
May 18, 2024
Full time
Opus has formed an exclusive partnership with a dynamic SaaS scale-up based in Bristol. Leveraging over 30 years of industry expertise, this company has crafted a cutting-edge SaaS suite poised to revolutionise industrial sectors. Over the past 18 months, they've meticulously developed this suite, and now, after a year of intensive product demos, refinement, and collaborative workshops, it's primed for launch! As a member of the Commercial team, you'll work closely with our product specialists to drive revenue generation from our flagship products, engaging with enterprise clients to seize opportunities, close deals, and deliver substantial value. Your role will encompass a range of key responsibilities: Cultivate a robust pipeline by establishing relationships with decision-makers at all levels, including CXOs. Develop tailored business plans for each account, meticulously identifying their unique requirements and aligning solutions accordingly. Maintain thorough documentation of customer interactions and activities within their CRM system. Navigate complex deal cycles, from initial lead identification to stakeholder mapping, negotiation, and ultimately, successful deal closure. Collaborate closely with Marketing and Product teams to integrate events, seminars, and product roadmap sessions tailored to prospective accounts. Elevate brand visibility by fostering mindshare at all organisational levels within target accounts, showcasing compelling customer success stories. Provide accurate forecasting, regular quarterly updates, and diligent tracking of progress against annual targets. Facilitate the cross-sharing of valuable customer feedback with internal stakeholders, including Product and Marketing teams. What's in it for you? This role is tailor-made for someone with a solid background in B2B sales, offering the autonomy to apply your expertise to an innovative product that fills a crucial gap in the market. This solution is the answer that industrial services have been searching for! Perks include: Performance-based bonus structure Comprehensive pension plan Life assurance coverage Flexible hybrid working arrangements Access to company-sponsored events, including tickets to sporting and music events nationwide Participation in an electric vehicle (EV) scheme Our recruitment process involves a 30-minute Teams call followed by a 1-hour formal face-to-face interview. We're aiming to have you onboarded in June inline with their launch in the US. For further information (url removed)
Title: Cloud Architect Salary: 50k- 80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close business, presenting technical and commercial benefits tailored to the audience. Documentation: Prepare and manage Solution and Statement of Work (SoW) documentation, ensuring accuracy and quality. Education and Promotion: Educate and promote the benefits of Cloud Solutions within the Sales community. Vendor and Partner Alignment: Ensure alignment with company Vendors and Partners for consistent solution delivery. Team Development: Maintain and expand personal skills and knowledge. Collaborate with the Pre-Sales Team to enhance overall team confidence and capability. Pipeline Management: Manage and grow the Cloud opportunity pipeline, reporting on conversion rates, profitability, and performance to management. Individual Development: Process Improvement: Develop and implement improved processes and automation for increased role effectiveness and scalability. Skill Enhancement: Expand core Cloud offerings and customer base share through enhanced skills and accreditations. Strategic Partner Network: Maximize the value of our Strategic Partner Network and promote Cloud offerings within the Sales community. Key Results: Improved Conversion Rates: Enhance penetration and conversion rates for Cloud opportunities. Increased Profitability: Boost profitability and sustainable business from Cloud solutions. Cloud-First Approach: Promote a 'Cloud First' strategy with new and existing customers. Customer Retention: Increase customer retention through additional Cloud services and solutions. Sales Capability: Enhance the Sales community's ability to pitch and sell Cloud solutions. Customer Success: Contribute to customer success and profitability. Market Recognition: Position the compaany as a leading provider of Cloud solutions and services. Outcome Goals: Increased Share of Wallet per Customer Higher Average Profit per Customer Expanded Scope for Additional Cloud Business per Customer Improved Conversion Rates Performance Metrics (Evaluated Every 6 Months): Conversion and Growth in Cloud Services (70%) Cloud Solution Penetration within Account Management and Customer Base (20%) Self-Development (10%) (weighted at 80% during the first three months for onboarding and enablement) Join us and play a pivotal role in transforming how our customers leverage Cloud solutions to achieve their business goals. Apply now to be part of our dynamic team by submitting your CV. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 18, 2024
Full time
Title: Cloud Architect Salary: 50k- 80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close business, presenting technical and commercial benefits tailored to the audience. Documentation: Prepare and manage Solution and Statement of Work (SoW) documentation, ensuring accuracy and quality. Education and Promotion: Educate and promote the benefits of Cloud Solutions within the Sales community. Vendor and Partner Alignment: Ensure alignment with company Vendors and Partners for consistent solution delivery. Team Development: Maintain and expand personal skills and knowledge. Collaborate with the Pre-Sales Team to enhance overall team confidence and capability. Pipeline Management: Manage and grow the Cloud opportunity pipeline, reporting on conversion rates, profitability, and performance to management. Individual Development: Process Improvement: Develop and implement improved processes and automation for increased role effectiveness and scalability. Skill Enhancement: Expand core Cloud offerings and customer base share through enhanced skills and accreditations. Strategic Partner Network: Maximize the value of our Strategic Partner Network and promote Cloud offerings within the Sales community. Key Results: Improved Conversion Rates: Enhance penetration and conversion rates for Cloud opportunities. Increased Profitability: Boost profitability and sustainable business from Cloud solutions. Cloud-First Approach: Promote a 'Cloud First' strategy with new and existing customers. Customer Retention: Increase customer retention through additional Cloud services and solutions. Sales Capability: Enhance the Sales community's ability to pitch and sell Cloud solutions. Customer Success: Contribute to customer success and profitability. Market Recognition: Position the compaany as a leading provider of Cloud solutions and services. Outcome Goals: Increased Share of Wallet per Customer Higher Average Profit per Customer Expanded Scope for Additional Cloud Business per Customer Improved Conversion Rates Performance Metrics (Evaluated Every 6 Months): Conversion and Growth in Cloud Services (70%) Cloud Solution Penetration within Account Management and Customer Base (20%) Self-Development (10%) (weighted at 80% during the first three months for onboarding and enablement) Join us and play a pivotal role in transforming how our customers leverage Cloud solutions to achieve their business goals. Apply now to be part of our dynamic team by submitting your CV. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jonathan Lee Recruitment Ltd
Carnforth, Lancashire
Jonathan Lee Recruitment are pleased to be working with a growing Manufacturing business, who are looking to hire a Business Systems Analyst role based at their Carnforth site. This role will work on delivering system improvement projects to improve Sales / CPQ functional processes. This is an onsite role. The hours of work are 40 per week, Monday, Tuesday, Thursday 7.30am-4.30pm and Wednesday 7.00am-4.00pm Friday 7:00 2:45 (45 mins lunch per day). The successful candidate will sit in between IT and the business to effectively requirement gather and building strong relationships with stakeholders to get the very best out of the systems for each department. Requirements will be communicated to an offshore development team who you will work with to ensure projects are delivered on time and of a high standard. The main duties and responsibilities are: Understanding system and business processes to provide technical requirements for developers and support to users. Generate and analyse both simple and complex reports. Gather business needs and requirements and assist in designing high quality solutions. Understand and create the logic required to deploy new products and functionality into the system. Collaborate with stakeholder teams to improve, or create processes and procedures as necessary to boost productivity. Provide training and support to system users across the organisation. Perform testing of system enhancements and other quality assurance tasks. Assist with data cleanliness, identify and resolve data inaccuracies . Develop and implement system policies, procedures, and guidelines to ensure data integrity and security. Develop and grow the relationship with our outsourced development company who code the system to our requirements ensuring these are done on time and to specification. To be successful in applying for this role we are looking for candidates to have the below skills and experience: Have experience of taking responsibility for managing, customising, implementing integrations and upgrading a software platform. Have excellent communication and collaboration skills as they will work with offshore developers and internal departments, Sales, Operations, Marketing and Finance. Have a detail-oriented approach with exceptional Project Management skills including timelines, budgets, teams, etc. Have a proven track record of optimising CPQ systems ensuring efficient operation and able to leverage the system to its full potential in line with Business objectives. Be self-motivated with excellent analytical skills and attention to detail. Have good problem-solving and troubleshooting capabilities, able to determine the cause of a plan s success or failure. You'll receive a salary of £40,000 and a generous benefits package for your knowledge, expertise and flexibility. If this full-time Business Systems Analyst job in Carnforth motivates and inspires you, please contact Jonathan Lee Recruitment today. We'd love to help you get your next role. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 18, 2024
Full time
Jonathan Lee Recruitment are pleased to be working with a growing Manufacturing business, who are looking to hire a Business Systems Analyst role based at their Carnforth site. This role will work on delivering system improvement projects to improve Sales / CPQ functional processes. This is an onsite role. The hours of work are 40 per week, Monday, Tuesday, Thursday 7.30am-4.30pm and Wednesday 7.00am-4.00pm Friday 7:00 2:45 (45 mins lunch per day). The successful candidate will sit in between IT and the business to effectively requirement gather and building strong relationships with stakeholders to get the very best out of the systems for each department. Requirements will be communicated to an offshore development team who you will work with to ensure projects are delivered on time and of a high standard. The main duties and responsibilities are: Understanding system and business processes to provide technical requirements for developers and support to users. Generate and analyse both simple and complex reports. Gather business needs and requirements and assist in designing high quality solutions. Understand and create the logic required to deploy new products and functionality into the system. Collaborate with stakeholder teams to improve, or create processes and procedures as necessary to boost productivity. Provide training and support to system users across the organisation. Perform testing of system enhancements and other quality assurance tasks. Assist with data cleanliness, identify and resolve data inaccuracies . Develop and implement system policies, procedures, and guidelines to ensure data integrity and security. Develop and grow the relationship with our outsourced development company who code the system to our requirements ensuring these are done on time and to specification. To be successful in applying for this role we are looking for candidates to have the below skills and experience: Have experience of taking responsibility for managing, customising, implementing integrations and upgrading a software platform. Have excellent communication and collaboration skills as they will work with offshore developers and internal departments, Sales, Operations, Marketing and Finance. Have a detail-oriented approach with exceptional Project Management skills including timelines, budgets, teams, etc. Have a proven track record of optimising CPQ systems ensuring efficient operation and able to leverage the system to its full potential in line with Business objectives. Be self-motivated with excellent analytical skills and attention to detail. Have good problem-solving and troubleshooting capabilities, able to determine the cause of a plan s success or failure. You'll receive a salary of £40,000 and a generous benefits package for your knowledge, expertise and flexibility. If this full-time Business Systems Analyst job in Carnforth motivates and inspires you, please contact Jonathan Lee Recruitment today. We'd love to help you get your next role. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Sales Executive Up to 3 0 k (OTE 4 0 k) Uncapped commission + Bonus Huddersfield / Hybrid We have a great opportunity for a Sales Executive to develop their skills within a successful EdTech business, working as part of a friendly and supportive team. We are looking for someone technically minded who is able to sell and demonstrate software products in order to generate new business in return for a generous commission and bonus structure. Role / Responsibilities: Calling a high volume of potential new customers Delivering product demonstrations Managing your own pipeline of inbound and outbound leads Converting sales in order to hit / exceed targets Skills / Requirements: Minimum 1 year experience in sales Strong communication skills via phone and email IT skills, including experience with CRM systems Being resilient to work at a fast pace and deal with rejection Telesales, SaaS or Education sales experience desirable Package: Basic salary 25,000 - 30,000 DOE (OTE 35,000 - 40,000) Uncapped commission and annual bonus Hybrid / Flexible working model 25 days holiday This Sales Executive vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg (phone number removed .
May 18, 2024
Full time
Sales Executive Up to 3 0 k (OTE 4 0 k) Uncapped commission + Bonus Huddersfield / Hybrid We have a great opportunity for a Sales Executive to develop their skills within a successful EdTech business, working as part of a friendly and supportive team. We are looking for someone technically minded who is able to sell and demonstrate software products in order to generate new business in return for a generous commission and bonus structure. Role / Responsibilities: Calling a high volume of potential new customers Delivering product demonstrations Managing your own pipeline of inbound and outbound leads Converting sales in order to hit / exceed targets Skills / Requirements: Minimum 1 year experience in sales Strong communication skills via phone and email IT skills, including experience with CRM systems Being resilient to work at a fast pace and deal with rejection Telesales, SaaS or Education sales experience desirable Package: Basic salary 25,000 - 30,000 DOE (OTE 35,000 - 40,000) Uncapped commission and annual bonus Hybrid / Flexible working model 25 days holiday This Sales Executive vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg (phone number removed .
IT Engineer - Winsford - 30,000 - 40,000 Benefits: 25 Days holiday + Bank holidays, enhanced sick pay, medical health cash plan, 4Xdeath in service, job relevant qualifications + more I am seeking an IT Engineer to work in a technically hands on environment in Winsofrd. The role will be working Monday on-site, working with a range of different end users. The successful IT Engineer will provide support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. The successful IT Service Delivery Engineer will have experience in some of the following: Service Desk experience Windows 10/11 support and troubleshooting experience support of Office365 hardware repair and troubleshooting experience telephony support Application support Windows Server Active Directory Virtualisation Basic Exchange queries LAN/WAN, TCP/IP Suitable candidates should apply immediately using the 'Apply Now' button or contact Alex MacDermott directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 18, 2024
Full time
IT Engineer - Winsford - 30,000 - 40,000 Benefits: 25 Days holiday + Bank holidays, enhanced sick pay, medical health cash plan, 4Xdeath in service, job relevant qualifications + more I am seeking an IT Engineer to work in a technically hands on environment in Winsofrd. The role will be working Monday on-site, working with a range of different end users. The successful IT Engineer will provide support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. The successful IT Service Delivery Engineer will have experience in some of the following: Service Desk experience Windows 10/11 support and troubleshooting experience support of Office365 hardware repair and troubleshooting experience telephony support Application support Windows Server Active Directory Virtualisation Basic Exchange queries LAN/WAN, TCP/IP Suitable candidates should apply immediately using the 'Apply Now' button or contact Alex MacDermott directly. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Call Centre Executive - Belfast (Hybrid) - 80- 110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation for resolution of Customer Queries. To build great business partnerships with Supply, Commercial, Marketing, Finance and Quality colleagues. Experience: At least 6 months Customer Service experience in a busy customer service role Knowledge of SAP and SalesForce/CRM tools is a significant advantage Call Centre Executive - Belfast (Hybrid) - 80- 110 per day - 2/3 months+ Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
May 18, 2024
Contractor
Call Centre Executive - Belfast (Hybrid) - 80- 110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation for resolution of Customer Queries. To build great business partnerships with Supply, Commercial, Marketing, Finance and Quality colleagues. Experience: At least 6 months Customer Service experience in a busy customer service role Knowledge of SAP and SalesForce/CRM tools is a significant advantage Call Centre Executive - Belfast (Hybrid) - 80- 110 per day - 2/3 months+ Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.