Role: UC Engineer Location: South East (Field Based) Competitive Salary: £32,000- £38,000 Per Annum + Car Allowance Fantastic Hours: 8:30 to 17:30 Monday- Friday The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: -Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 17, 2024
Full time
Role: UC Engineer Location: South East (Field Based) Competitive Salary: £32,000- £38,000 Per Annum + Car Allowance Fantastic Hours: 8:30 to 17:30 Monday- Friday The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: -Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Business Unit / Team: Chief Operating Office Salary range: £40,000 - £55,000 per annum DOE + red-hot benefits Location: Remote with flexibility to occasionally visit Glasgow or Gosforth HUB's Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We are seeking a curious, technical genius who loves to ask 'what if?' We are a diverse bunch who love what we do and make sure we have fun along the way, You will be a key part of a dynamic team supporting the organisation's Identity Management (IM) environment. Working closely with both internal colleagues and external 3rd parties, you will be responsible for ensuring change in this area is managed and controlled effectively. Our work is highly specialised, so while we do not expect you to have all the required skills, you will be expected to drive your own development. Your core skills will be enhanced through self-study, paired learning and practical experience, and we will support you with formal training and mentoring as required. What you'll be doing Responsible for the development, testing, and implementing IAM solutions, ensuring they are robust, secure & resilient. Supporting development, test and live service through the proactive identification, ownership, diagnosis and swift resolution of live issues. Improving our delivery through innovation, continuous improvement and automation. Working with project teams to ensure our solutions meet the organisation's operational and strategic needs. Supporting live service through the proactive identification of risk and swift resolution of live issues. Implementing and supporting IM deployments for production and non-production systems. We need you to have Proven experience in managing and configuring IAM solutions. An understanding of IAM systems and methodologies. Strong technical expertise and decision-making skills. Ability to work on own initiative and take responsibility for team deliverables. Ability to prioritise multiple activities in a rapidly changing environment. Strong analytical and problem-solving skills. Exposure to risk and control concepts. It's a bonus if you have but not essential Practical experience of federated Identity management through IDaaS using tools such as: Microsoft Entra ID, OKTA. Practical experience of any of the IBM Enterprise Security solutions. Knowledge of Information Security concepts such as encryption using keys, SSL or HTTPS. An understanding of Internet-based Information Technology. Exposure to J2EE applications. Practical experience of scripting & Automation tools. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 12 Apr 2024 GMT Daylight Time Applications close: 26 Apr 2024 GMT Daylight Time
Apr 16, 2024
Full time
Business Unit / Team: Chief Operating Office Salary range: £40,000 - £55,000 per annum DOE + red-hot benefits Location: Remote with flexibility to occasionally visit Glasgow or Gosforth HUB's Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We are seeking a curious, technical genius who loves to ask 'what if?' We are a diverse bunch who love what we do and make sure we have fun along the way, You will be a key part of a dynamic team supporting the organisation's Identity Management (IM) environment. Working closely with both internal colleagues and external 3rd parties, you will be responsible for ensuring change in this area is managed and controlled effectively. Our work is highly specialised, so while we do not expect you to have all the required skills, you will be expected to drive your own development. Your core skills will be enhanced through self-study, paired learning and practical experience, and we will support you with formal training and mentoring as required. What you'll be doing Responsible for the development, testing, and implementing IAM solutions, ensuring they are robust, secure & resilient. Supporting development, test and live service through the proactive identification, ownership, diagnosis and swift resolution of live issues. Improving our delivery through innovation, continuous improvement and automation. Working with project teams to ensure our solutions meet the organisation's operational and strategic needs. Supporting live service through the proactive identification of risk and swift resolution of live issues. Implementing and supporting IM deployments for production and non-production systems. We need you to have Proven experience in managing and configuring IAM solutions. An understanding of IAM systems and methodologies. Strong technical expertise and decision-making skills. Ability to work on own initiative and take responsibility for team deliverables. Ability to prioritise multiple activities in a rapidly changing environment. Strong analytical and problem-solving skills. Exposure to risk and control concepts. It's a bonus if you have but not essential Practical experience of federated Identity management through IDaaS using tools such as: Microsoft Entra ID, OKTA. Practical experience of any of the IBM Enterprise Security solutions. Knowledge of Information Security concepts such as encryption using keys, SSL or HTTPS. An understanding of Internet-based Information Technology. Exposure to J2EE applications. Practical experience of scripting & Automation tools. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 12 Apr 2024 GMT Daylight Time Applications close: 26 Apr 2024 GMT Daylight Time
Business Unit / Team: Chief Operating Office Salary range: £74,400 - £90,000 per annum DOE + red-hot benefits Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team Within this fast-paced area of the business, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Senior Technology Control Manager role is a key role that provides essential oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners and stakeholders to provide insight and analysis, enabling the role holder to enhance their personal profile across a wide network. In such a role, it is necessary to be a person who can adapt to a varied workload. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing • Lead and direct the adoption and maintenance of risk & control best practises within Technology function(s)• Drive and oversees the delivery of monthly risk committee(s), ensuring accurate insights are elevated to other committees (e.g. COO Risk committee)• Own key engagement with Technology, 2LOD and 3LOD stakeholders and acts as risk & control counsel to senior Technology colleagues• Drive the strategy for mapping and evolving Technology risk profile(s), including identification, design and embedment of new or enhanced controls • Lead the action planning for thematic customer risks or issues (e.g., resulting from Potential Customer Harms (PCH) or Consumer Duty (CD) assessments)• Accountable for ensuring Technology functions are adherent to VM Policy Standards• Lead the preparation of Technology risk & control requirements for external Regulator engagement• Lead the delivery of SMF and MRT responsibilities within the function including the maintenance and traceavility of evidence proving the execution of SMF / MRT responsibilities and associated risks/controls ownership• Drive the culture of continuous improvement within risk & control best practises / disciplines • Lead the relationship/partnership with Controls Office teams and actively contributes to '1A' risk & control peer group forums and shared aims• People Leader of Technology Control Managers We need you to have • Expertise in Payments, Data, Products & Channels and/or Engineering & Environments• A track record of managing Enterprise Risks and Issues across a large financial institution, with the associated deep technical knowledge in a risk/control/audit setting• Exceptional leadership skills tested in delivery of transformational change, including leading enterprise risk management transformation in a regulated environment • Strong assurance experience, recognising the requirements to ensure effective controls are in place, in a diverse cross-horizontal and cross-vertical construct• Ability to build and sustain relationships at senior levels and with key stakeholders within the group, including executives and business unit leaders • Excellent business acumen and ability to synthesise disparate information into a connected holistic view to aid executive decision making. • A track record of working with and reporting to Leadership Team and executive level management• Comprehensive understanding of industry best practice Governance, Risks, Issues and Assurance disciplines• Change Management with a particular understanding of IT change and agile methodology • Demonstrable leader of continuous improvement and risk & control techniques (at function/division level) It's a bonus if you have but not essential • Qualified at professional risk management body (e.g. IRM)• Experienced dealing with UK Regulators Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before sta
Apr 16, 2024
Full time
Business Unit / Team: Chief Operating Office Salary range: £74,400 - £90,000 per annum DOE + red-hot benefits Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team Within this fast-paced area of the business, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Senior Technology Control Manager role is a key role that provides essential oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners and stakeholders to provide insight and analysis, enabling the role holder to enhance their personal profile across a wide network. In such a role, it is necessary to be a person who can adapt to a varied workload. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing • Lead and direct the adoption and maintenance of risk & control best practises within Technology function(s)• Drive and oversees the delivery of monthly risk committee(s), ensuring accurate insights are elevated to other committees (e.g. COO Risk committee)• Own key engagement with Technology, 2LOD and 3LOD stakeholders and acts as risk & control counsel to senior Technology colleagues• Drive the strategy for mapping and evolving Technology risk profile(s), including identification, design and embedment of new or enhanced controls • Lead the action planning for thematic customer risks or issues (e.g., resulting from Potential Customer Harms (PCH) or Consumer Duty (CD) assessments)• Accountable for ensuring Technology functions are adherent to VM Policy Standards• Lead the preparation of Technology risk & control requirements for external Regulator engagement• Lead the delivery of SMF and MRT responsibilities within the function including the maintenance and traceavility of evidence proving the execution of SMF / MRT responsibilities and associated risks/controls ownership• Drive the culture of continuous improvement within risk & control best practises / disciplines • Lead the relationship/partnership with Controls Office teams and actively contributes to '1A' risk & control peer group forums and shared aims• People Leader of Technology Control Managers We need you to have • Expertise in Payments, Data, Products & Channels and/or Engineering & Environments• A track record of managing Enterprise Risks and Issues across a large financial institution, with the associated deep technical knowledge in a risk/control/audit setting• Exceptional leadership skills tested in delivery of transformational change, including leading enterprise risk management transformation in a regulated environment • Strong assurance experience, recognising the requirements to ensure effective controls are in place, in a diverse cross-horizontal and cross-vertical construct• Ability to build and sustain relationships at senior levels and with key stakeholders within the group, including executives and business unit leaders • Excellent business acumen and ability to synthesise disparate information into a connected holistic view to aid executive decision making. • A track record of working with and reporting to Leadership Team and executive level management• Comprehensive understanding of industry best practice Governance, Risks, Issues and Assurance disciplines• Change Management with a particular understanding of IT change and agile methodology • Demonstrable leader of continuous improvement and risk & control techniques (at function/division level) It's a bonus if you have but not essential • Qualified at professional risk management body (e.g. IRM)• Experienced dealing with UK Regulators Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before sta
Business Unit / Team: Chief Operating Office Salary range: £40,000 - £55,000 per annum DOE + red-hot benefits Location: Remote with flexibility to occasionally visit Glasgow or Gosforth HUB's Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We are seeking a curious, technical genius who loves to ask 'what if?' We are a diverse bunch who love what we do and make sure we have fun along the way, You will be a key part of a dynamic team supporting the organisation's Identity Management (IM) environment. Working closely with both internal colleagues and external 3rd parties, you will be responsible for ensuring change in this area is managed and controlled effectively. Our work is highly specialised, so while we do not expect you to have all the required skills, you will be expected to drive your own development. Your core skills will be enhanced through self-study, paired learning and practical experience, and we will support you with formal training and mentoring as required. What you'll be doing • Responsible for the development, testing, and implementing IAM solutions, ensuring they are robust, secure & resilient. • Supporting development, test and live service through the proactive identification, ownership, diagnosis and swift resolution of live issues.• Improving our delivery through innovation, continuous improvement and automation.• Working with project teams to ensure our solutions meet the organisation's operational and strategic needs.• Supporting live service through the proactive identification of risk and swift resolution of live issues.• Implementing and supporting IM deployments for production and non-production systems. We need you to have • Proven experience in managing and configuring IAM solutions.• An understanding of IAM systems and methodologies.• Strong technical expertise and decision-making skills.• Ability to work on own initiative and take responsibility for team deliverables.• Ability to prioritise multiple activities in a rapidly changing environment.• Strong analytical and problem-solving skills.• Exposure to risk and control concepts. It's a bonus if you have but not essential • Practical experience of federated Identity management through IDaaS using tools such as: Microsoft Entra ID, OKTA.• Practical experience of any of the IBM Enterprise Security solutions.• Knowledge of Information Security concepts such as encryption using keys, SSL or HTTPS.• An understanding of Internet-based Information Technology.• Exposure to J2EE applications.• Practical experience of scripting & Automation tools. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Apr 13, 2024
Full time
Business Unit / Team: Chief Operating Office Salary range: £40,000 - £55,000 per annum DOE + red-hot benefits Location: Remote with flexibility to occasionally visit Glasgow or Gosforth HUB's Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We are seeking a curious, technical genius who loves to ask 'what if?' We are a diverse bunch who love what we do and make sure we have fun along the way, You will be a key part of a dynamic team supporting the organisation's Identity Management (IM) environment. Working closely with both internal colleagues and external 3rd parties, you will be responsible for ensuring change in this area is managed and controlled effectively. Our work is highly specialised, so while we do not expect you to have all the required skills, you will be expected to drive your own development. Your core skills will be enhanced through self-study, paired learning and practical experience, and we will support you with formal training and mentoring as required. What you'll be doing • Responsible for the development, testing, and implementing IAM solutions, ensuring they are robust, secure & resilient. • Supporting development, test and live service through the proactive identification, ownership, diagnosis and swift resolution of live issues.• Improving our delivery through innovation, continuous improvement and automation.• Working with project teams to ensure our solutions meet the organisation's operational and strategic needs.• Supporting live service through the proactive identification of risk and swift resolution of live issues.• Implementing and supporting IM deployments for production and non-production systems. We need you to have • Proven experience in managing and configuring IAM solutions.• An understanding of IAM systems and methodologies.• Strong technical expertise and decision-making skills.• Ability to work on own initiative and take responsibility for team deliverables.• Ability to prioritise multiple activities in a rapidly changing environment.• Strong analytical and problem-solving skills.• Exposure to risk and control concepts. It's a bonus if you have but not essential • Practical experience of federated Identity management through IDaaS using tools such as: Microsoft Entra ID, OKTA.• Practical experience of any of the IBM Enterprise Security solutions.• Knowledge of Information Security concepts such as encryption using keys, SSL or HTTPS.• An understanding of Internet-based Information Technology.• Exposure to J2EE applications.• Practical experience of scripting & Automation tools. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Business Unit / Team: Chief Operating Office Salary range: £74,400 - £90,000 per annum DOE + red-hot benefits Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team Within this fast-paced area of the business, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Senior Technology Control Manager role is a key role that provides essential oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners and stakeholders to provide insight and analysis, enabling the role holder to enhance their personal profile across a wide network. In such a role, it is necessary to be a person who can adapt to a varied workload. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing Lead and direct the adoption and maintenance of risk & control best practises within Technology function(s) Drive and oversees the delivery of monthly risk committee(s), ensuring accurate insights are elevated to other committees (e.g. COO Risk committee) Own key engagement with Technology, 2LOD and 3LOD stakeholders and acts as risk & control counsel to senior Technology colleagues Drive the strategy for mapping and evolving Technology risk profile(s), including identification, design and embedment of new or enhanced controls Lead the action planning for thematic customer risks or issues (e.g., resulting from Potential Customer Harms (PCH) or Consumer Duty (CD) assessments) Accountable for ensuring Technology functions are adherent to VM Policy Standards Lead the preparation of Technology risk & control requirements for external Regulator engagement Lead the delivery of SMF and MRT responsibilities within the function including the maintenance and traceavility of evidence proving the execution of SMF / MRT responsibilities and associated risks/controls ownership Drive the culture of continuous improvement within risk & control best practises / disciplines Lead the relationship/partnership with Controls Office teams and actively contributes to '1A' risk & control peer group forums and shared aims People Leader of Technology Control Managers We need you to have Expertise in Payments, Data, Products & Channels and/or Engineering & Environments A track record of managing Enterprise Risks and Issues across a large financial institution, with the associated deep technical knowledge in a risk/control/audit setting Exceptional leadership skills tested in delivery of transformational change, including leading enterprise risk management transformation in a regulated environment Strong assurance experience, recognising the requirements to ensure effective controls are in place, in a diverse cross-horizontal and cross-vertical construct Ability to build and sustain relationships at senior levels and with key stakeholders within the group, including executives and business unit leaders Excellent business acumen and ability to synthesise disparate information into a connected holistic view to aid executive decision making. A track record of working with and reporting to Leadership Team and executive level management Comprehensive understanding of industry best practice Governance, Risks, Issues and Assurance disciplines Change Management with a particular understanding of IT change and agile methodology Demonstrable leader of continuous improvement and risk & control techniques (at function/division level) It's a bonus if you have but not essential Qualified at professional risk management body (e.g. IRM) Experienced dealing with UK Regulators Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 03 Apr 2024 GMT Daylight Time Applications close: 17 Apr 2024 GMT Daylight Time
Apr 11, 2024
Full time
Business Unit / Team: Chief Operating Office Salary range: £74,400 - £90,000 per annum DOE + red-hot benefits Contract Type: Permanent Take control of your career. Live a Life More Virgin. Our Team Within this fast-paced area of the business, we are passionate about installing sustainable disciplines so that things are done in a controlled manner and risk is minimized. This directly helps ensure safe delivery that protects our customers and shareholders. The Senior Technology Control Manager role is a key role that provides essential oversight and analysis of critical processes within the function. This role will specifically support Risk, Controls & Governance and the role offers the opportunity to work closely with Technology practitioners and stakeholders to provide insight and analysis, enabling the role holder to enhance their personal profile across a wide network. In such a role, it is necessary to be a person who can adapt to a varied workload. The successful candidate will join an exciting, motivated team who really make a difference to Making our Customers Happier about Money. What you'll be doing Lead and direct the adoption and maintenance of risk & control best practises within Technology function(s) Drive and oversees the delivery of monthly risk committee(s), ensuring accurate insights are elevated to other committees (e.g. COO Risk committee) Own key engagement with Technology, 2LOD and 3LOD stakeholders and acts as risk & control counsel to senior Technology colleagues Drive the strategy for mapping and evolving Technology risk profile(s), including identification, design and embedment of new or enhanced controls Lead the action planning for thematic customer risks or issues (e.g., resulting from Potential Customer Harms (PCH) or Consumer Duty (CD) assessments) Accountable for ensuring Technology functions are adherent to VM Policy Standards Lead the preparation of Technology risk & control requirements for external Regulator engagement Lead the delivery of SMF and MRT responsibilities within the function including the maintenance and traceavility of evidence proving the execution of SMF / MRT responsibilities and associated risks/controls ownership Drive the culture of continuous improvement within risk & control best practises / disciplines Lead the relationship/partnership with Controls Office teams and actively contributes to '1A' risk & control peer group forums and shared aims People Leader of Technology Control Managers We need you to have Expertise in Payments, Data, Products & Channels and/or Engineering & Environments A track record of managing Enterprise Risks and Issues across a large financial institution, with the associated deep technical knowledge in a risk/control/audit setting Exceptional leadership skills tested in delivery of transformational change, including leading enterprise risk management transformation in a regulated environment Strong assurance experience, recognising the requirements to ensure effective controls are in place, in a diverse cross-horizontal and cross-vertical construct Ability to build and sustain relationships at senior levels and with key stakeholders within the group, including executives and business unit leaders Excellent business acumen and ability to synthesise disparate information into a connected holistic view to aid executive decision making. A track record of working with and reporting to Leadership Team and executive level management Comprehensive understanding of industry best practice Governance, Risks, Issues and Assurance disciplines Change Management with a particular understanding of IT change and agile methodology Demonstrable leader of continuous improvement and risk & control techniques (at function/division level) It's a bonus if you have but not essential Qualified at professional risk management body (e.g. IRM) Experienced dealing with UK Regulators Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 03 Apr 2024 GMT Daylight Time Applications close: 17 Apr 2024 GMT Daylight Time