ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
Mar 29, 2024
Full time
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
The Client My client are a fintech business that service the Financial services industry. Rapid growth sees the recruiting for a Systems Analyst to join their London based team. The Role Provide 1st, 2nd & 3rd line support for offices in London, Germany, Luxembourg, Paris, and USA. Resolve IT Incidents and Requests promptly via ticketing and communication platforms. Utilise diagnostic techniques and remote troubleshooting. Maintain accurate records of queries, problems, and resolutions. Analyse call logs to identify common issues and improve support processes. Develop and update user-guides and team documentation. Manage AV equipment and meeting technology. Support multiple IT platforms including Azure, Office, Mimecast, Backups, Exclaimer Cloud, etc. Your Profile To apply for this role you will have around 2-5 years experience in a service desk role. You will be progressive, inquisitve and have the desire to get stuck in and grow with the business. You will have excellent communication skills and a positive attitude. Salary & Benefits £40,000 - £50,000 + an extremely generous bonus 30 days annual leave Free breakfast and lunch 3 days a week in the office Outstanding riverside offices Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Mar 29, 2024
Full time
The Client My client are a fintech business that service the Financial services industry. Rapid growth sees the recruiting for a Systems Analyst to join their London based team. The Role Provide 1st, 2nd & 3rd line support for offices in London, Germany, Luxembourg, Paris, and USA. Resolve IT Incidents and Requests promptly via ticketing and communication platforms. Utilise diagnostic techniques and remote troubleshooting. Maintain accurate records of queries, problems, and resolutions. Analyse call logs to identify common issues and improve support processes. Develop and update user-guides and team documentation. Manage AV equipment and meeting technology. Support multiple IT platforms including Azure, Office, Mimecast, Backups, Exclaimer Cloud, etc. Your Profile To apply for this role you will have around 2-5 years experience in a service desk role. You will be progressive, inquisitve and have the desire to get stuck in and grow with the business. You will have excellent communication skills and a positive attitude. Salary & Benefits £40,000 - £50,000 + an extremely generous bonus 30 days annual leave Free breakfast and lunch 3 days a week in the office Outstanding riverside offices Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Interim Product Analyst - London - Hybrid Working - £18 p/h PAYE - £30 p/h Umbrella - 3 Month Contract - Start ASAP Reed Talent Professionals are partnering with a global investment bank based in Central London, in the search for an Interim Product Analyst. They are based in the financial district in Liverpool Street and offer hybrid working. This role is integral to developing and delivering sustainable governance reporting services to UK clients.Day to Day of the role:• Own the collection, cleansing, and analysis of investment costs data from large institutional investors and asset managers.• Ensure the timely and accurate delivery of data to the UK client base in high-quality professional reports and presentations.• Monitor and chase responses from asset managers and financial service providers.• Communicate progress of data collection with the direct line manager and wider UK stakeholders.• Analyse, cleanse, and manipulate data with high proficiency in Excel.• Deliver data to IT teams and maintain the database, extracting key insights and analysis.• Respond to client requests, build high-quality reports, and compile data onto PowerPoint for presentations.• Develop and enhance the current sustainable reporting product offering in collaboration with the Product team. Required Skills & Qualifications:• Undergraduate degree, preferably in Finance, Economics, or Business.• Knowledge of the financial services industry.• Experience working with numbers, large data sets, and data manipulation.• Solid Microsoft Office experience - Excel, PowerPoint, Word.• Self-motivated with the ability to work effectively both independently and as part of a team.• Strong attention to detail and analytical acumen.• Ability to work well under pressure and flexible to contribute to the team.• Pro-active with a willingness to learn and acquire new skills.• Good communication and stakeholder management skills.• Strong written and oral communication skills with a quantitative background.• Expertise in data analysis and Excel.• Innovative thinking and creativity. To apply for the Product Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 29, 2024
Full time
Interim Product Analyst - London - Hybrid Working - £18 p/h PAYE - £30 p/h Umbrella - 3 Month Contract - Start ASAP Reed Talent Professionals are partnering with a global investment bank based in Central London, in the search for an Interim Product Analyst. They are based in the financial district in Liverpool Street and offer hybrid working. This role is integral to developing and delivering sustainable governance reporting services to UK clients.Day to Day of the role:• Own the collection, cleansing, and analysis of investment costs data from large institutional investors and asset managers.• Ensure the timely and accurate delivery of data to the UK client base in high-quality professional reports and presentations.• Monitor and chase responses from asset managers and financial service providers.• Communicate progress of data collection with the direct line manager and wider UK stakeholders.• Analyse, cleanse, and manipulate data with high proficiency in Excel.• Deliver data to IT teams and maintain the database, extracting key insights and analysis.• Respond to client requests, build high-quality reports, and compile data onto PowerPoint for presentations.• Develop and enhance the current sustainable reporting product offering in collaboration with the Product team. Required Skills & Qualifications:• Undergraduate degree, preferably in Finance, Economics, or Business.• Knowledge of the financial services industry.• Experience working with numbers, large data sets, and data manipulation.• Solid Microsoft Office experience - Excel, PowerPoint, Word.• Self-motivated with the ability to work effectively both independently and as part of a team.• Strong attention to detail and analytical acumen.• Ability to work well under pressure and flexible to contribute to the team.• Pro-active with a willingness to learn and acquire new skills.• Good communication and stakeholder management skills.• Strong written and oral communication skills with a quantitative background.• Expertise in data analysis and Excel.• Innovative thinking and creativity. To apply for the Product Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Mar 29, 2024
Full time
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
I'm currently working with a rapidly growing insurance broker who are looking to add a senior product analyst to their to join their marketing division. My client is an award-winning international data team with exciting upcoming projects and access to the latest big data and analytics technologies. Role Responsibilities: Deliver high-quality analysis and recommendations to support the Product teams and help them achieve their objectives. Efficiently carry out customer journey analysis. Measure the impact of multi-channel strategies. Uncover and deliver insights through ad-hoc data exploration and visualization. The successful applicant will likely have: An Analyst/Data Scientist or Management Consultant. Prior experience working with SQL script. Ability to prove an aptitude for problem-solving and experimentation (A/B tests). An effective collaborator/communicator across cross-functional teams. What's in it for you? Generous hybrid working scheme (4 days a month) Great company benefits including flexible parental leave, private medical and private dental. Please do get in touch if you feel you'd like to learn more. I will be shortlisting for this position ASAP! Eames Consulting is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
I'm currently working with a rapidly growing insurance broker who are looking to add a senior product analyst to their to join their marketing division. My client is an award-winning international data team with exciting upcoming projects and access to the latest big data and analytics technologies. Role Responsibilities: Deliver high-quality analysis and recommendations to support the Product teams and help them achieve their objectives. Efficiently carry out customer journey analysis. Measure the impact of multi-channel strategies. Uncover and deliver insights through ad-hoc data exploration and visualization. The successful applicant will likely have: An Analyst/Data Scientist or Management Consultant. Prior experience working with SQL script. Ability to prove an aptitude for problem-solving and experimentation (A/B tests). An effective collaborator/communicator across cross-functional teams. What's in it for you? Generous hybrid working scheme (4 days a month) Great company benefits including flexible parental leave, private medical and private dental. Please do get in touch if you feel you'd like to learn more. I will be shortlisting for this position ASAP! Eames Consulting is acting as an Employment Agency in relation to this vacancy.
London, ASAP Hybrid or Remote Can be a contract or perm Salary: £35k/year Endeavour Recruitment has an exciting opportunity for a Cascade systems Administrator with strong experience to join a major client in the publishing sector in London. The Systems Administrator will be responsible for maintaining the HR System (Cascade) ensuring the system is correctly set up to hold accurate data, functionality and workflow processes and to problem solve technical issues that arise in order that both HR team users and the employee can rely on the system for accurate data and correct workflow process. This role will support and maintain the HR system (Cascade) on a day to day basis and also on the design, development, testing and implementation of new processes and procedures. Key Responsibilities • Maintain the HR System to function correctly in respect of data entry, data fields, screens and the workflow processes and dependencies. • Updating employee and role data in Cascade i.e. updating data on employee benefits, on holidays entitlements, work patterns, setting up new job titles, new departments etc. • Create, test and implement new screens and data fields as required. Create new screens, new fields and functionality to record and process new pay and benefits items, for example Healthcare Plans, Sharesave Plans, new leave types etc. • Produce scheduled HR Reports and respond to requests for new reports to be created and produced • Answer employees questions on HR system functionality and data to resolve HR user and employee issuers. This can across a wide variety of items, for example problems logging into the system, answering individual queries on how annual holidays are calculated and prorated within the system. • Maintaining and updating Company rules within the system such as setting holiday years and entitlements based on variants such as part-time, length of service etc and applying the Company Rules accurately to the relevant employee groups • Perform individual and bulk data uploads to the system, creating excel spreadsheet, importing and exporting to excel • Using document templates to create mail merges from data held in Cascade to produce individual employee letters for events such as annual pay review, annual bonus plan etc. • Be the person who contacts the Vendor s Helpdesk, secure 1st Line support to resolve systems issues and ensure issues are escalated if not resolved • Work closely with internal payroll team to ensure accurate data and synchronisation between HR and Payroll modules of Cascade happen each month • Maintain, allocate and protect User profiles, making sure that users are assigned the correct profile for their access level rights • Process supplier s invoices at system for coding and 1st stage approval for payment • Ad-hoc tasks to support managing HR projects, Reward programme and update HR systems. Knowledge, qualifications and experience • Experience working with a Cascade HR system as Admin level is highly desirable • Proven experience in Excel at intermediate level • Expert using Microsoft Words, Outlook, Teams etc. • Strong numeracy skills and comfortable with calculations. • Customer Service Skills, respond to and resolve user queries in a clear and professional way • Good written and verbal communication skills • Highly organised and able to identify tasks based on priority • Strong time management skills, able to multi-task and meet competing deadlines • Able to maintain confidentiality of personal and sensitive data at all times Apply by sending us your CV or get in touch ASAP for further details.
Mar 29, 2024
Full time
London, ASAP Hybrid or Remote Can be a contract or perm Salary: £35k/year Endeavour Recruitment has an exciting opportunity for a Cascade systems Administrator with strong experience to join a major client in the publishing sector in London. The Systems Administrator will be responsible for maintaining the HR System (Cascade) ensuring the system is correctly set up to hold accurate data, functionality and workflow processes and to problem solve technical issues that arise in order that both HR team users and the employee can rely on the system for accurate data and correct workflow process. This role will support and maintain the HR system (Cascade) on a day to day basis and also on the design, development, testing and implementation of new processes and procedures. Key Responsibilities • Maintain the HR System to function correctly in respect of data entry, data fields, screens and the workflow processes and dependencies. • Updating employee and role data in Cascade i.e. updating data on employee benefits, on holidays entitlements, work patterns, setting up new job titles, new departments etc. • Create, test and implement new screens and data fields as required. Create new screens, new fields and functionality to record and process new pay and benefits items, for example Healthcare Plans, Sharesave Plans, new leave types etc. • Produce scheduled HR Reports and respond to requests for new reports to be created and produced • Answer employees questions on HR system functionality and data to resolve HR user and employee issuers. This can across a wide variety of items, for example problems logging into the system, answering individual queries on how annual holidays are calculated and prorated within the system. • Maintaining and updating Company rules within the system such as setting holiday years and entitlements based on variants such as part-time, length of service etc and applying the Company Rules accurately to the relevant employee groups • Perform individual and bulk data uploads to the system, creating excel spreadsheet, importing and exporting to excel • Using document templates to create mail merges from data held in Cascade to produce individual employee letters for events such as annual pay review, annual bonus plan etc. • Be the person who contacts the Vendor s Helpdesk, secure 1st Line support to resolve systems issues and ensure issues are escalated if not resolved • Work closely with internal payroll team to ensure accurate data and synchronisation between HR and Payroll modules of Cascade happen each month • Maintain, allocate and protect User profiles, making sure that users are assigned the correct profile for their access level rights • Process supplier s invoices at system for coding and 1st stage approval for payment • Ad-hoc tasks to support managing HR projects, Reward programme and update HR systems. Knowledge, qualifications and experience • Experience working with a Cascade HR system as Admin level is highly desirable • Proven experience in Excel at intermediate level • Expert using Microsoft Words, Outlook, Teams etc. • Strong numeracy skills and comfortable with calculations. • Customer Service Skills, respond to and resolve user queries in a clear and professional way • Good written and verbal communication skills • Highly organised and able to identify tasks based on priority • Strong time management skills, able to multi-task and meet competing deadlines • Able to maintain confidentiality of personal and sensitive data at all times Apply by sending us your CV or get in touch ASAP for further details.
Robert Half have partnered exclusively with a growing Technology business based in central Bristol as they look to recruit a Junior IT Security Analyst on a permanent basis. My client is willing to train and invest into the right candidate - this will suit a graduate with an interest in Technology looking to develop their skillset/knowledge in a brilliant business. The focus of the role will be spread across; Managing internal IT security policies Reviewing and updating the IT risk log - covering risk identification, risk likelihood and risk mitigation. Performing security impact assessments of systems, data and operations Experience; Ideally this role would suit a graduate with a high attention to detail and willingness to learn. Good communication skills - this role will require engagement across the business (including senior stakeholders). Interest in IT/Security and willingness to continue personal development in this space. Salary; £25,000 - £30,000 Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Mar 29, 2024
Full time
Robert Half have partnered exclusively with a growing Technology business based in central Bristol as they look to recruit a Junior IT Security Analyst on a permanent basis. My client is willing to train and invest into the right candidate - this will suit a graduate with an interest in Technology looking to develop their skillset/knowledge in a brilliant business. The focus of the role will be spread across; Managing internal IT security policies Reviewing and updating the IT risk log - covering risk identification, risk likelihood and risk mitigation. Performing security impact assessments of systems, data and operations Experience; Ideally this role would suit a graduate with a high attention to detail and willingness to learn. Good communication skills - this role will require engagement across the business (including senior stakeholders). Interest in IT/Security and willingness to continue personal development in this space. Salary; £25,000 - £30,000 Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Job Title: Operations Systems Coordinator Location: Wolverhampton Salary: 29,000 per annum + shift allowance + benefits Working Hours: 06:00am - 14:30pm Monday to Thursday (5% shift premium) 06:00am - 13:30pm Friday (5% shift premium) 14:30pm - 23:00pm Monday to Thursday (10% shift premium) 13:30pm - 21:00pm Friday (10% shift premium) EA First have been selected to exclusively represent a large logistics & distribution business in their search for an Operations Systems Coordinator to support the 1st and 2nd line IT helpdesk. The postholders will be responsible for control board escalations and investigations, 1st line maintenance, troubleshooting of IT equipment and managing the day to day IT tasks Key Responsibilities: Provide at location control board support for SAP errors and investigations into anomalies. Responsible for the maintenance of EWM (Extended Warehouse Management) and certain elements of ECC (Enterprise Central Component). Responsible for ensuring all PFEP data and master configuration data is configured in the EWM system to provide accurate information to picking areas at all times. Responsible for EWM data execution as part of engineering change. Give input to incident reports and contribute to the root-cause analysis of problems. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved as directed by the site analyst, or IT support group, and perform/assist key user groups in application software upgrades/maintenance and user acceptance testing (UAT). Responsible for Maintaining Bespoke System applications (Syncreon and Customer). Report site IT downtime and changes to the site production schedules using the appropriate communication procedures. Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group. Organise IT equipment repairs, maintain site inventory of usable spare IT equipment, and maintain a maintenance log of equipment repairs, as directed by the site analyst. Follow the site related IT purchasing and asset tracking procedures receiving IT assets, updating the IT asset inventory and partake in decommissioning end-of-life assets. Building long term relationships with both internal and external customers and suppliers. Requirements: Experience working in a 1st/2nd line support capacity in a warehouse environment Experience working in a Logistics/Warehouse environment DESRIABLE - Familiarity with WMS (Warehouse Management Systems) If you are interested in learning more about this opportunity, apply to this advert with an up-to-date CV or send it directly to (url removed) EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Mar 28, 2024
Full time
Job Title: Operations Systems Coordinator Location: Wolverhampton Salary: 29,000 per annum + shift allowance + benefits Working Hours: 06:00am - 14:30pm Monday to Thursday (5% shift premium) 06:00am - 13:30pm Friday (5% shift premium) 14:30pm - 23:00pm Monday to Thursday (10% shift premium) 13:30pm - 21:00pm Friday (10% shift premium) EA First have been selected to exclusively represent a large logistics & distribution business in their search for an Operations Systems Coordinator to support the 1st and 2nd line IT helpdesk. The postholders will be responsible for control board escalations and investigations, 1st line maintenance, troubleshooting of IT equipment and managing the day to day IT tasks Key Responsibilities: Provide at location control board support for SAP errors and investigations into anomalies. Responsible for the maintenance of EWM (Extended Warehouse Management) and certain elements of ECC (Enterprise Central Component). Responsible for ensuring all PFEP data and master configuration data is configured in the EWM system to provide accurate information to picking areas at all times. Responsible for EWM data execution as part of engineering change. Give input to incident reports and contribute to the root-cause analysis of problems. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved as directed by the site analyst, or IT support group, and perform/assist key user groups in application software upgrades/maintenance and user acceptance testing (UAT). Responsible for Maintaining Bespoke System applications (Syncreon and Customer). Report site IT downtime and changes to the site production schedules using the appropriate communication procedures. Perform hands-on fixes and changes at the PC desktop level, including installing and upgrading software, installing hardware, performing/validating file backups, managing custody of back-up media, and configuring applications at the direction of the site analyst or IT support group. Organise IT equipment repairs, maintain site inventory of usable spare IT equipment, and maintain a maintenance log of equipment repairs, as directed by the site analyst. Follow the site related IT purchasing and asset tracking procedures receiving IT assets, updating the IT asset inventory and partake in decommissioning end-of-life assets. Building long term relationships with both internal and external customers and suppliers. Requirements: Experience working in a 1st/2nd line support capacity in a warehouse environment Experience working in a Logistics/Warehouse environment DESRIABLE - Familiarity with WMS (Warehouse Management Systems) If you are interested in learning more about this opportunity, apply to this advert with an up-to-date CV or send it directly to (url removed) EA First Ltd are acting as an Employment Agency for this permanent vacancy.
SAP MM Consultant, Craigavon/Hybrid We have recently announced the creation of Pilgrim s Shared Services, a fourth stand-alone company, which will bring together some of the support functions of our current three businesses (Moy Park, excluding France and Netherlands, Pilgrim s UK & Pilgrim s Food Masters). Its purpose is to deliver a high-quality shared service to those three businesses. As the business grows, this shared service will broaden opportunities for career development as part of a far larger organisation. We will also continue our investment in technology to drive efficiencies and improved ways of working. A dedicated Transactional Services team will be created to deliver a high-quality and cost-effective service to the Business Units. Reporting to the Head of Enterprise Solutions we are pleased to advise that we are now recruiting for a SAP MM Consultant (Materials Management). The Role The successful applicant in this role is responsible for business and systems analysis functions supporting our supply chain systems with hands on functional configuration experience in the SAP MM space. This individual will apply proven analytical, communication, and problem-solving skills to help maximize the benefit of IT investments. All activities from process mapping, designing, configuration, requirements gathering, writing functional specifications, various testing activities (regression and project related), end user training, documentation, change management, on-going maintenance and enhancements for the Materials Management and Procure-to-pay business processes. Candidate must be willing and able to learn new functionality, grow with the position requirements and be an integral team member. This role will support an ECC 6.0 environment that is deployed globally and will also include configuration for an ongoing S/4HANA migration project with a projected go live in 2025. Job Responsibilities Learn customer business processes and apply this knowledge to solve defined business problems. Learn current ECC processes and retrofit configuration into new SAP S4 system with improvements when agreed via business and S4 Project stakeholders. Design and deliver high quality solutions through system configuration that meet overall business requirements. Interface with business process owners to facilitate process improvement through enhanced or new application functionality. Responsible for resolving support tickets in this area. Develop documentation for systems and processes. Interface with development team members to clearly define requested changes Effectively transfer knowledge to the customer for on-going support. Develop and manage project plans for your area. Understand customer needs and quantify appropriate actions. Design and document test plans: Unit, integration and regression. Understand security needs and coordinate with required IT and Business team members Manage employee activities, providing suitable resources Establish and grow relationships with business and IT partners Mentor, coach, and develop other SAP analysts and employees at various levels of the company. Independently manage and deliver projects in a timely manner. Other duties as assigned What You ll Need Essential Bachelor s degree in related field or alternatives Hands-on configuration experience in Materials Management, Inventory Management, Purchasing, and Material Requirements Planning SAP ECC 6.0/S4Hana environment. Must have strong desire to solve problems and develop solution through configuration Strong business process knowledge in Procurement to Pay processes: Contract Management, Requisitioning, Purchasing, Material Requirements Planning and Inventory Management. Strong working knowledge of master data requirements and setup that support these processes and solutions. Desirable ALE, EDI, IDOC experience Ability to debug and read ABAP code Experience in FMCG industry. What's in it for you? Attractive annual leave package Global growth opportunities Employee Assistance Program - online healthcare platform Life assurance A supportive company culture which supports our vision to be the best and most respected company in our industry, creating a better opportunity for our team members. Our values are at the heart of our business and drive everything we do. Availability is key as we are receptive and open and prepared to take on new challenges. Humility is important to us as we listen and respect each other and value opinions of others. Discipline is vital to fulfil commitment internally and externally. We need to be truthful to each other and respectful of other opinions, so Sincerity drives us. At Pilgrim s we focus on what s practical and important so through Simplicity, Ownership and Determination brings success. All these core values culminate into our vision which is: To be the best and most respected company in our industry, creating the opportunity of a better future for our team members. Pilgrim s Shared Services is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence.
Mar 28, 2024
Full time
SAP MM Consultant, Craigavon/Hybrid We have recently announced the creation of Pilgrim s Shared Services, a fourth stand-alone company, which will bring together some of the support functions of our current three businesses (Moy Park, excluding France and Netherlands, Pilgrim s UK & Pilgrim s Food Masters). Its purpose is to deliver a high-quality shared service to those three businesses. As the business grows, this shared service will broaden opportunities for career development as part of a far larger organisation. We will also continue our investment in technology to drive efficiencies and improved ways of working. A dedicated Transactional Services team will be created to deliver a high-quality and cost-effective service to the Business Units. Reporting to the Head of Enterprise Solutions we are pleased to advise that we are now recruiting for a SAP MM Consultant (Materials Management). The Role The successful applicant in this role is responsible for business and systems analysis functions supporting our supply chain systems with hands on functional configuration experience in the SAP MM space. This individual will apply proven analytical, communication, and problem-solving skills to help maximize the benefit of IT investments. All activities from process mapping, designing, configuration, requirements gathering, writing functional specifications, various testing activities (regression and project related), end user training, documentation, change management, on-going maintenance and enhancements for the Materials Management and Procure-to-pay business processes. Candidate must be willing and able to learn new functionality, grow with the position requirements and be an integral team member. This role will support an ECC 6.0 environment that is deployed globally and will also include configuration for an ongoing S/4HANA migration project with a projected go live in 2025. Job Responsibilities Learn customer business processes and apply this knowledge to solve defined business problems. Learn current ECC processes and retrofit configuration into new SAP S4 system with improvements when agreed via business and S4 Project stakeholders. Design and deliver high quality solutions through system configuration that meet overall business requirements. Interface with business process owners to facilitate process improvement through enhanced or new application functionality. Responsible for resolving support tickets in this area. Develop documentation for systems and processes. Interface with development team members to clearly define requested changes Effectively transfer knowledge to the customer for on-going support. Develop and manage project plans for your area. Understand customer needs and quantify appropriate actions. Design and document test plans: Unit, integration and regression. Understand security needs and coordinate with required IT and Business team members Manage employee activities, providing suitable resources Establish and grow relationships with business and IT partners Mentor, coach, and develop other SAP analysts and employees at various levels of the company. Independently manage and deliver projects in a timely manner. Other duties as assigned What You ll Need Essential Bachelor s degree in related field or alternatives Hands-on configuration experience in Materials Management, Inventory Management, Purchasing, and Material Requirements Planning SAP ECC 6.0/S4Hana environment. Must have strong desire to solve problems and develop solution through configuration Strong business process knowledge in Procurement to Pay processes: Contract Management, Requisitioning, Purchasing, Material Requirements Planning and Inventory Management. Strong working knowledge of master data requirements and setup that support these processes and solutions. Desirable ALE, EDI, IDOC experience Ability to debug and read ABAP code Experience in FMCG industry. What's in it for you? Attractive annual leave package Global growth opportunities Employee Assistance Program - online healthcare platform Life assurance A supportive company culture which supports our vision to be the best and most respected company in our industry, creating a better opportunity for our team members. Our values are at the heart of our business and drive everything we do. Availability is key as we are receptive and open and prepared to take on new challenges. Humility is important to us as we listen and respect each other and value opinions of others. Discipline is vital to fulfil commitment internally and externally. We need to be truthful to each other and respectful of other opinions, so Sincerity drives us. At Pilgrim s we focus on what s practical and important so through Simplicity, Ownership and Determination brings success. All these core values culminate into our vision which is: To be the best and most respected company in our industry, creating the opportunity of a better future for our team members. Pilgrim s Shared Services is an Equal Opportunities Employer. Consistent with our policy of providing equality of opportunity for all, we are required to seek particular information from applicants. As part of your application you will be asked to answer a short number of questions. This information will be held separate to your application and treated in the strictest of confidence.
Senior Salesforce Developer Senior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures. To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration. Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse (url removed) IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and (url removed) IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to 60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks. If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Mar 28, 2024
Full time
Senior Salesforce Developer Senior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures. To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration. Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse (url removed) IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and (url removed) IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to 60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks. If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
SOC Analyst - Level 1 / 2 Based onsite in Milton Keynes office £35,000 - £45,000 Start ASAP Based in Milton Keynes, my client are seeking a highly motivated individual with a strong background in cybersecurity to join their dynamic team. Responsibilities: Monitor security systems to detect and respond to security incidents in real-time. Analyze security alerts and logs to investigate potential security breaches or threats. Conduct in-depth analysis of security events to determine the extent of any compromises. Develop and implement security measures to protect against cyber threats and vulnerabilities. Collaborate with cross-functional teams to provide incident response and remediation guidance. Stay up-to-date with the latest security threats, vulnerabilities, and technologies. Skills: Familiarity with SIEM tools Microsoft Sentinel Operations & Administration Microsoft Defender XDR Operations & Administration Microsoft 365 Administration Azure Cloud Services Windows Client & Server Good understanding of Networking & Networking Services Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience may be considered in lieu of a degree. Proven experience working in a Security Operations Center or similar role. Strong understanding of cybersecurity principles, tools, and technologies. Proficiency in using security information and event management (SIEM) tools. Knowledge of network protocols, firewall technologies, and intrusion detection/prevention systems. Excellent analytical and problem-solving skills with the ability to prioritize and manage multiple tasks efficiently. Relevant certifications such as MS SC-200, CompTIA Security+, Certified Information Systems Security Professional (CISSP), or equivalent certifications are a plus. Why Join Us: Opportunity to work in a collaborative and innovative environment. Competitive compensation and benefits package. Professional development and growth opportunities in the cybersecurity field. Be part of a team dedicated to protecting our organization's critical assets. If you're looking for an exciting opportunity to utilize your cybersecurity skills and contribute to a proactive security environment, we encourage you to apply. Join us in our mission to ensure the safety and integrity of our digital infrastructure. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Mar 28, 2024
Full time
SOC Analyst - Level 1 / 2 Based onsite in Milton Keynes office £35,000 - £45,000 Start ASAP Based in Milton Keynes, my client are seeking a highly motivated individual with a strong background in cybersecurity to join their dynamic team. Responsibilities: Monitor security systems to detect and respond to security incidents in real-time. Analyze security alerts and logs to investigate potential security breaches or threats. Conduct in-depth analysis of security events to determine the extent of any compromises. Develop and implement security measures to protect against cyber threats and vulnerabilities. Collaborate with cross-functional teams to provide incident response and remediation guidance. Stay up-to-date with the latest security threats, vulnerabilities, and technologies. Skills: Familiarity with SIEM tools Microsoft Sentinel Operations & Administration Microsoft Defender XDR Operations & Administration Microsoft 365 Administration Azure Cloud Services Windows Client & Server Good understanding of Networking & Networking Services Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience may be considered in lieu of a degree. Proven experience working in a Security Operations Center or similar role. Strong understanding of cybersecurity principles, tools, and technologies. Proficiency in using security information and event management (SIEM) tools. Knowledge of network protocols, firewall technologies, and intrusion detection/prevention systems. Excellent analytical and problem-solving skills with the ability to prioritize and manage multiple tasks efficiently. Relevant certifications such as MS SC-200, CompTIA Security+, Certified Information Systems Security Professional (CISSP), or equivalent certifications are a plus. Why Join Us: Opportunity to work in a collaborative and innovative environment. Competitive compensation and benefits package. Professional development and growth opportunities in the cybersecurity field. Be part of a team dedicated to protecting our organization's critical assets. If you're looking for an exciting opportunity to utilize your cybersecurity skills and contribute to a proactive security environment, we encourage you to apply. Join us in our mission to ensure the safety and integrity of our digital infrastructure. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Title: SAP Basis Specialist Function: IT Location: Bolton Hours: Hybrid Competitive + excellent benefits package Are you an experienced SAP Basis Specialist looking for an exciting new challenge? This is an opportunity for a SAP Basis Specialist based at our Head Office located in Bolton. Here you will find our central IT department and key business functions that enable our sites and depots to make our great quality products. The Recipe We are looking for a SAP Basis Specialist / Manager to join a dynamic team of over 40 IT professionals, reporting directly to the Head of IT Operations. Our SAP systems are the at the digital core of our business which we strive to keep current and continually evolve and now is an exciting time to join us as Warburtons prepares for it s final stages of migrating to SAP S4. You'll be leading all SAP system technical delivery - development, continuous improvement and implementation, ensuring correct operation of BAU of SAP technical operations. Through a position of technical expertise, lead and directly support the team in defining and implementing technical elements of projects and enhancements. Ensure Support and Operational activities are defined for BAU requirements. Managing the Security and User management of SAP and AD systems The Role Develop a programme of SAP core systems BAU operations and security controls. Define a process of support, automation and resolution for any new SAP technologies. Provide technical expertise and guidance on IT operations and projects. Propose and contribute to the design & planning of future IT systems, including planning, implementation and testing to ensure support of future business requirements in terms of capacity and capability. Provide hands-on leadership to the Technical Analysts, SAP Basis and Security team, ensuring operations and new developments are kept on track and appropriate corrective action is taken where needed. Deliver, monitor and report on SAP systems operations. Create appropriate monitoring and alerting procedures, developing the appropriate automated recovery methods. To ensure timely completion of technical activities within planned cost, resource and budget. Ensure disaster recovery process are in-place and in line with business requirements Provide technical expertise in evaluating and proposing future fit solutions within our core SAP ERP platform and those peripheral systems in a post-modern SAP ERP environment. Essential Ingredients 5+ years experience of SAP Basis admin and technical support With Strong technical skills to ensure stability and recoverability in a high availability environment. Good change control with transport, OSS and patching management across the SAP applications SAP Patching of ABAP and JAVA systems Working knowledge of common SAP databases - HANA, Sybase, MaxDB Knowledge as system admin of Windows / Linux A continuous improvement approach to the SAP applications platform including architecture, landscape design, implementation, upgrades, performance tuning, system integrations Experience working with ERP, PO, SolMan, Fiori Support of integrations to cloud systems via RFC s and SAP Cloud Connector Analytical and thorough approach of technical monitoring and capacity management Contribute to the development and implementation of SAP roadmap for Warburtons Able to report on system and project status to senior stakeholders Extra Dough At last and by no means least you will want to know what your bread is worth. A slice of the annual profits Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave Award winning pension scheme Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
Mar 28, 2024
Full time
Title: SAP Basis Specialist Function: IT Location: Bolton Hours: Hybrid Competitive + excellent benefits package Are you an experienced SAP Basis Specialist looking for an exciting new challenge? This is an opportunity for a SAP Basis Specialist based at our Head Office located in Bolton. Here you will find our central IT department and key business functions that enable our sites and depots to make our great quality products. The Recipe We are looking for a SAP Basis Specialist / Manager to join a dynamic team of over 40 IT professionals, reporting directly to the Head of IT Operations. Our SAP systems are the at the digital core of our business which we strive to keep current and continually evolve and now is an exciting time to join us as Warburtons prepares for it s final stages of migrating to SAP S4. You'll be leading all SAP system technical delivery - development, continuous improvement and implementation, ensuring correct operation of BAU of SAP technical operations. Through a position of technical expertise, lead and directly support the team in defining and implementing technical elements of projects and enhancements. Ensure Support and Operational activities are defined for BAU requirements. Managing the Security and User management of SAP and AD systems The Role Develop a programme of SAP core systems BAU operations and security controls. Define a process of support, automation and resolution for any new SAP technologies. Provide technical expertise and guidance on IT operations and projects. Propose and contribute to the design & planning of future IT systems, including planning, implementation and testing to ensure support of future business requirements in terms of capacity and capability. Provide hands-on leadership to the Technical Analysts, SAP Basis and Security team, ensuring operations and new developments are kept on track and appropriate corrective action is taken where needed. Deliver, monitor and report on SAP systems operations. Create appropriate monitoring and alerting procedures, developing the appropriate automated recovery methods. To ensure timely completion of technical activities within planned cost, resource and budget. Ensure disaster recovery process are in-place and in line with business requirements Provide technical expertise in evaluating and proposing future fit solutions within our core SAP ERP platform and those peripheral systems in a post-modern SAP ERP environment. Essential Ingredients 5+ years experience of SAP Basis admin and technical support With Strong technical skills to ensure stability and recoverability in a high availability environment. Good change control with transport, OSS and patching management across the SAP applications SAP Patching of ABAP and JAVA systems Working knowledge of common SAP databases - HANA, Sybase, MaxDB Knowledge as system admin of Windows / Linux A continuous improvement approach to the SAP applications platform including architecture, landscape design, implementation, upgrades, performance tuning, system integrations Experience working with ERP, PO, SolMan, Fiori Support of integrations to cloud systems via RFC s and SAP Cloud Connector Analytical and thorough approach of technical monitoring and capacity management Contribute to the development and implementation of SAP roadmap for Warburtons Able to report on system and project status to senior stakeholders Extra Dough At last and by no means least you will want to know what your bread is worth. A slice of the annual profits Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave Award winning pension scheme Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
Help Desk Analyst (IT 1st & 2nd line support) Location: Coventry Head Office Package: Basic Salary up to £28,000 (dependent on experience) + Bonus & Flexible Benefits Package Hours: 37.5 per week (Monday to Friday only) Sector: Packaging distribution The Company We, the UK s largest packaging distributor have an exciting opportunity for an experienced Helpdesk Support Analyst to join our IT team based at our Head Office. We are a committed equal opportunities employer that champions dignity in the workplace. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Our central IT department prides itself on providing first class support to the wider business group. The Help Desk Analyst role Working as a key member of our Head Office based business solutions team, this is a hands-on, fast-paced help desk role, providing technical support to all our users based across 30+ sites UK wide. As such, you will be the first point of contact via phone, email, and our customer portal, required to manage internal customer liaison, pro-active feedback and responding to customer queries from ticket creation through to resolution. You must be willing to participate in a shift rota system to cover operational helpdesk hours (6am 5.30pm, Mon - Fri) and key duties will include Providing 1st/2nd line technical support in line with the business-driven SLAs Triage of Support Calls Trouble shooting, diagnosing, and resolving of application & hardware Assignment and follow-up with 2nd Line Application Support Engineers, Development Leads, and third parties where necessary Flagging common issues for problem investigation and resolution Linking of recurring Incidents to open Problems Daily/weekly monitoring checks on customer systems as per schedule Logging and organising hardware maintenance incidents with third party vendors Recurring activity / data requests from customers Creating and championing Knowledge for common issues Occasional site visits (UK wide) to provide on the ground support Maintaining system and operational documentation Executing administration tasks Data and asset management (mobile phones, iPads, laptops) Hardware diagnosis Laptop and mobile phone configuration Support of company ERP system Maintaining and reviewing the ticket-log database managing ticket status and escalating priority calls as appropriate Utilizing agency and third-party resources Do you have the correct profile? Please note we are seeking an experienced IT help desk support analyst on this occasion, so please only apply if you have 6-12 months relevant IT support/helpdesk experience. Ideally, this prior experience will already have seen you touch on many of the duties listed above (so you can hit the ground running with us). We are also seeking someone to join us who will be happy to embrace this challenge & commit at this level for at least 18 months and actively master the role inside out . Whilst we do actively promote from within, opportunities for advancement would only be forthcoming after this period of acclimatization. Please note, our role does require occasional site visits during the year (we have locations UK wide), so you must be prepared to support and participate in these as required. Having your own UK valid driving license is therefore essential to be considered. In addition, you will also ideally meet the following criteria You should have excellent customer service, strong problem-solving skills, an analytical mind, and an excellent IT technical background Due to the nature of tasks involved, security and confidentiality are paramount; an ability to work in a discreet and confidential manner is essential You should have experience of supporting Windows Server 2012, Windows 7, 8 & 10 Must have excellent skills in the Microsoft Stack (Microsoft 365, including Office Apps, Teams, SharePoint, Intune) Knowledge Local Area Networks, Wide Area Networks and Wi-Fi would be an advantage but not essential A desire to learn and embrace new technologies and a can do approach is essential We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday purchasing scheme (run annually) Contributory pension scheme Geographical salary weighting available at certain specific locations Free parking at most of our site locations Annual (company paid) volunteering day Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye-tests/purchasing glasses (DSE users only) O2 Mobile discount scheme (up to 25% off) Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies) Macfarlane Group is dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Mar 28, 2024
Full time
Help Desk Analyst (IT 1st & 2nd line support) Location: Coventry Head Office Package: Basic Salary up to £28,000 (dependent on experience) + Bonus & Flexible Benefits Package Hours: 37.5 per week (Monday to Friday only) Sector: Packaging distribution The Company We, the UK s largest packaging distributor have an exciting opportunity for an experienced Helpdesk Support Analyst to join our IT team based at our Head Office. We are a committed equal opportunities employer that champions dignity in the workplace. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Our central IT department prides itself on providing first class support to the wider business group. The Help Desk Analyst role Working as a key member of our Head Office based business solutions team, this is a hands-on, fast-paced help desk role, providing technical support to all our users based across 30+ sites UK wide. As such, you will be the first point of contact via phone, email, and our customer portal, required to manage internal customer liaison, pro-active feedback and responding to customer queries from ticket creation through to resolution. You must be willing to participate in a shift rota system to cover operational helpdesk hours (6am 5.30pm, Mon - Fri) and key duties will include Providing 1st/2nd line technical support in line with the business-driven SLAs Triage of Support Calls Trouble shooting, diagnosing, and resolving of application & hardware Assignment and follow-up with 2nd Line Application Support Engineers, Development Leads, and third parties where necessary Flagging common issues for problem investigation and resolution Linking of recurring Incidents to open Problems Daily/weekly monitoring checks on customer systems as per schedule Logging and organising hardware maintenance incidents with third party vendors Recurring activity / data requests from customers Creating and championing Knowledge for common issues Occasional site visits (UK wide) to provide on the ground support Maintaining system and operational documentation Executing administration tasks Data and asset management (mobile phones, iPads, laptops) Hardware diagnosis Laptop and mobile phone configuration Support of company ERP system Maintaining and reviewing the ticket-log database managing ticket status and escalating priority calls as appropriate Utilizing agency and third-party resources Do you have the correct profile? Please note we are seeking an experienced IT help desk support analyst on this occasion, so please only apply if you have 6-12 months relevant IT support/helpdesk experience. Ideally, this prior experience will already have seen you touch on many of the duties listed above (so you can hit the ground running with us). We are also seeking someone to join us who will be happy to embrace this challenge & commit at this level for at least 18 months and actively master the role inside out . Whilst we do actively promote from within, opportunities for advancement would only be forthcoming after this period of acclimatization. Please note, our role does require occasional site visits during the year (we have locations UK wide), so you must be prepared to support and participate in these as required. Having your own UK valid driving license is therefore essential to be considered. In addition, you will also ideally meet the following criteria You should have excellent customer service, strong problem-solving skills, an analytical mind, and an excellent IT technical background Due to the nature of tasks involved, security and confidentiality are paramount; an ability to work in a discreet and confidential manner is essential You should have experience of supporting Windows Server 2012, Windows 7, 8 & 10 Must have excellent skills in the Microsoft Stack (Microsoft 365, including Office Apps, Teams, SharePoint, Intune) Knowledge Local Area Networks, Wide Area Networks and Wi-Fi would be an advantage but not essential A desire to learn and embrace new technologies and a can do approach is essential We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday purchasing scheme (run annually) Contributory pension scheme Geographical salary weighting available at certain specific locations Free parking at most of our site locations Annual (company paid) volunteering day Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye-tests/purchasing glasses (DSE users only) O2 Mobile discount scheme (up to 25% off) Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies) Macfarlane Group is dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
A job as a Business Planning Analyst is urgently required in Aldershot, Hampshire. An exciting new job has arisen for a Business Planning Analyst, based in Aldershot, Hampshire to work for a premium electrical connector design and manufacturer who specialise across the automotive sector. The Business Planning Analyst, located in Aldershot, Hampshire will play a pivotal role in the development and implementation of business planning processes, improving accuracy of forecasts and reporting. The ideal Business Planning Analyst, based in Aldershot, Hampshire will have experience in the following areas; Excellent understanding of forecasting tools as well as expert level in Excel (manipulating / creating macros etc) Experience with SAP and also Tableau would also be an added advantage Creating accurate reporting, managing datasheets and master data inputs This job opportunity is for a company that has a diverse product range supplying into the automotive, aerospace and Oil & Gas industries and pride themselves on unrivalled levels of customer service. APPLY NOW! For the Business Planning Analyst job, located Aldershot, Hampshire by sending a cover letter and CV to or by calling Tom Drew on or quoting ref. THD1253. Otherwise we always welcome the opportunity to discuss other roles similar to Procurement Management jobs on .
Mar 28, 2024
Full time
A job as a Business Planning Analyst is urgently required in Aldershot, Hampshire. An exciting new job has arisen for a Business Planning Analyst, based in Aldershot, Hampshire to work for a premium electrical connector design and manufacturer who specialise across the automotive sector. The Business Planning Analyst, located in Aldershot, Hampshire will play a pivotal role in the development and implementation of business planning processes, improving accuracy of forecasts and reporting. The ideal Business Planning Analyst, based in Aldershot, Hampshire will have experience in the following areas; Excellent understanding of forecasting tools as well as expert level in Excel (manipulating / creating macros etc) Experience with SAP and also Tableau would also be an added advantage Creating accurate reporting, managing datasheets and master data inputs This job opportunity is for a company that has a diverse product range supplying into the automotive, aerospace and Oil & Gas industries and pride themselves on unrivalled levels of customer service. APPLY NOW! For the Business Planning Analyst job, located Aldershot, Hampshire by sending a cover letter and CV to or by calling Tom Drew on or quoting ref. THD1253. Otherwise we always welcome the opportunity to discuss other roles similar to Procurement Management jobs on .
Do you have a passion for Supply Chain and Systems improvement? Are you an experienced, highly numerate, analytical model builder and data analyst? This role could be for you! A key manufacturing and Ecommerce client of ours in Bradford are looking for a highly competent Interim Inventory Systems Specialist to join them from mid-April to manage a "review and improve" project on their current Stock systems. To be successful in this role, you should be familiar with supply chain and warehousing procedures, have demonstrable experience of building similar models, and be able to quickly builda an understanding of the components, SKUs, stakeholders, and challenges faced. You will be partnering and communicating with the most senior Stakeholders in the company, so confidence in your ability to autonomously manage a project of this level and importance is paramount. This role is paying around £55,000 - £65,000 PAYE and is predicted to run between 3-6 months. The role will start off in the office 4-5 days but become more hybrid once you're established. Objective: To build, test and run an inventory and purchasing/production management tool/model for the Stock Management System. The core ERP system is SAP, but they do most work in Excel. If appropriate, you can suggest other options that would better replace Excel in the process. The Stock Merchandise model will involve using the company SAP system, tracking shipments from overseas, overseeing inventory audits and maintaining reports of purchases and pricing. It will need to provide real time stock levels, automate the alert for re-ordering and assist in keeping stock levels up to date for our e-commerce sites. Responsibilities: Design, build, set up & run an inventory and purchase control model Through the building and design of the model, ensure it automatically updates other elements of the business in warehouse, ecommerce and purchasing, as well as consider the level of operator who will administer it in the future, and design a handover of the model to the operators Review historical models with the intention of starting a new model from scratch, designed for current purpose. There are approximately 20,000 individual line items in this stock model Requirements: Advanced experience of complex modelling for inventory systems Advanced use of Excel (SQL writing is not essential but useful, if you can - please make it clear on your CV if you have this skill) Good understanding of supply chain procedures Some previous knowledge of SAP would beneficial Working knowledge of inventory management software essential Understanding of the work a Stock/Merchandising Controller carries out would be helpful but not essential Understanding of warehouse systems and stock management systems If you are a Supply Chain Systems whiz and can start this exciting project from mid-April, we want to hear from you!
Mar 28, 2024
Full time
Do you have a passion for Supply Chain and Systems improvement? Are you an experienced, highly numerate, analytical model builder and data analyst? This role could be for you! A key manufacturing and Ecommerce client of ours in Bradford are looking for a highly competent Interim Inventory Systems Specialist to join them from mid-April to manage a "review and improve" project on their current Stock systems. To be successful in this role, you should be familiar with supply chain and warehousing procedures, have demonstrable experience of building similar models, and be able to quickly builda an understanding of the components, SKUs, stakeholders, and challenges faced. You will be partnering and communicating with the most senior Stakeholders in the company, so confidence in your ability to autonomously manage a project of this level and importance is paramount. This role is paying around £55,000 - £65,000 PAYE and is predicted to run between 3-6 months. The role will start off in the office 4-5 days but become more hybrid once you're established. Objective: To build, test and run an inventory and purchasing/production management tool/model for the Stock Management System. The core ERP system is SAP, but they do most work in Excel. If appropriate, you can suggest other options that would better replace Excel in the process. The Stock Merchandise model will involve using the company SAP system, tracking shipments from overseas, overseeing inventory audits and maintaining reports of purchases and pricing. It will need to provide real time stock levels, automate the alert for re-ordering and assist in keeping stock levels up to date for our e-commerce sites. Responsibilities: Design, build, set up & run an inventory and purchase control model Through the building and design of the model, ensure it automatically updates other elements of the business in warehouse, ecommerce and purchasing, as well as consider the level of operator who will administer it in the future, and design a handover of the model to the operators Review historical models with the intention of starting a new model from scratch, designed for current purpose. There are approximately 20,000 individual line items in this stock model Requirements: Advanced experience of complex modelling for inventory systems Advanced use of Excel (SQL writing is not essential but useful, if you can - please make it clear on your CV if you have this skill) Good understanding of supply chain procedures Some previous knowledge of SAP would beneficial Working knowledge of inventory management software essential Understanding of the work a Stock/Merchandising Controller carries out would be helpful but not essential Understanding of warehouse systems and stock management systems If you are a Supply Chain Systems whiz and can start this exciting project from mid-April, we want to hear from you!
Lead Business Analyst £55k - £58k + Benefits 1-2 days a week onsite - North London We're working with a truly lovely Charity who are looking to recruit a Lead Business Analyst. This is a new role within the organisation to support the growing Project & Change team and comes at a pivotal time as their new and ambitious 5-year strategy is underway. As Lead Business Analyst, you will be working very closely with business stakeholders and Project Managers, Business Analysts and data and development resources across the wider technology department and will be managing a team of 3-4 Business Analysts. The Lead Business Analyst will assess the requirements across several key technology and change focused business projects and initiatives, working in conjunction with the business stakeholders and a project delivery team. With a specific focus on delivering critical projects for the core part of the business, you will be bringing together key services at the heart of the charity having a direct impact on patients. Essential Attributes: Exceptional proven record of working across large multi-million-pound projects with the ability to advise on appropriate analysis for the delivery. Experience delivering operational design, process re-engineering and supporting business change projects. Strong stakeholder management and influencing ability to act at all levels. Strong experience of working in both a Waterfall and Agile/Kanban environment. Strong analytical thinker, with demonstrable experience of analytical thinking, requirements management and business process management. Strong evidence of ability to work across complex workstreams concurrently and managing multiple stakeholders and resolving conflict. Organised and self-starter, passionate about keeping customers and team members up to date and raise issues when needed. What's in it for you? A stimulating work environment full of opportunities to learn and develop 27 days annual leave, Pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme In return there is a competitive starting salary coupled with a fantastic range of benefits and very flexible hybrid working. This is a truly lovely organisation with a great culture and scope for growth and training. Please send your CV asap.
Mar 28, 2024
Full time
Lead Business Analyst £55k - £58k + Benefits 1-2 days a week onsite - North London We're working with a truly lovely Charity who are looking to recruit a Lead Business Analyst. This is a new role within the organisation to support the growing Project & Change team and comes at a pivotal time as their new and ambitious 5-year strategy is underway. As Lead Business Analyst, you will be working very closely with business stakeholders and Project Managers, Business Analysts and data and development resources across the wider technology department and will be managing a team of 3-4 Business Analysts. The Lead Business Analyst will assess the requirements across several key technology and change focused business projects and initiatives, working in conjunction with the business stakeholders and a project delivery team. With a specific focus on delivering critical projects for the core part of the business, you will be bringing together key services at the heart of the charity having a direct impact on patients. Essential Attributes: Exceptional proven record of working across large multi-million-pound projects with the ability to advise on appropriate analysis for the delivery. Experience delivering operational design, process re-engineering and supporting business change projects. Strong stakeholder management and influencing ability to act at all levels. Strong experience of working in both a Waterfall and Agile/Kanban environment. Strong analytical thinker, with demonstrable experience of analytical thinking, requirements management and business process management. Strong evidence of ability to work across complex workstreams concurrently and managing multiple stakeholders and resolving conflict. Organised and self-starter, passionate about keeping customers and team members up to date and raise issues when needed. What's in it for you? A stimulating work environment full of opportunities to learn and develop 27 days annual leave, Pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme In return there is a competitive starting salary coupled with a fantastic range of benefits and very flexible hybrid working. This is a truly lovely organisation with a great culture and scope for growth and training. Please send your CV asap.
We are looking for a data analytics lead ideally with media expertise to help realise some big industry-leading ambitions for our clients. If you like solving problems using creative mathematical and statistical modelling in a practical and pragmatic way (not just with faultlessly clean data sets), where no client, project or day is the same, then we'd love to hear from you. Reporting to the Head of Data Analytics, this role calls for a collaborative & brilliant strategic mind to deliver truly innovative work for clients. You will work closely with internal client leads to build quant-based models that help clients optimise their media investment and answer any questions that require data analysis. A solid understanding of how to do and deliver MMM/Econometrics is essential. Responsibilities Lead a small team of data analysts Present in a clear and engaging manner to clients Build models by employ various data analysis techniques and statistical methodologies such as regression analysis, cluster analysis, factor analysis/principal component analysis, experimental designs using statistical software (Python or R) Create project plans to manage expectations and deadlines for successful delivery Management of data collection / processing Communicate complex analytical results and their corresponding implications in a way that is easily understandable Lead preparation of reports / presentations, uncovering insights and developing business recommendations based on data findings Present to internal and external stakeholders, effectively communicating the key findings and recommendations of the projects Selling and scoping projects to existing clients Key requirements 5+ years'MMM/Econometric modelling experience Advanced degree in Engineering, Statistics, Social Sciences, Economics, or Quantitative Marketing Strong analytical, statistical, and modelling skills Experience in managing projects Excellent communication skills and high attention to detail Proficiency in designing, building, and optimizing complex data and econometric models Strong understanding of best practice in marketing attribution (e.g. MMM, MTA) and consumer journey Excellent knowledge Microsoft Office suite of applications Ability to work with Python or R This is a brilliant chance to make your mark in a global business and accelerate your career progression so be sure to apply asap
Mar 28, 2024
Full time
We are looking for a data analytics lead ideally with media expertise to help realise some big industry-leading ambitions for our clients. If you like solving problems using creative mathematical and statistical modelling in a practical and pragmatic way (not just with faultlessly clean data sets), where no client, project or day is the same, then we'd love to hear from you. Reporting to the Head of Data Analytics, this role calls for a collaborative & brilliant strategic mind to deliver truly innovative work for clients. You will work closely with internal client leads to build quant-based models that help clients optimise their media investment and answer any questions that require data analysis. A solid understanding of how to do and deliver MMM/Econometrics is essential. Responsibilities Lead a small team of data analysts Present in a clear and engaging manner to clients Build models by employ various data analysis techniques and statistical methodologies such as regression analysis, cluster analysis, factor analysis/principal component analysis, experimental designs using statistical software (Python or R) Create project plans to manage expectations and deadlines for successful delivery Management of data collection / processing Communicate complex analytical results and their corresponding implications in a way that is easily understandable Lead preparation of reports / presentations, uncovering insights and developing business recommendations based on data findings Present to internal and external stakeholders, effectively communicating the key findings and recommendations of the projects Selling and scoping projects to existing clients Key requirements 5+ years'MMM/Econometric modelling experience Advanced degree in Engineering, Statistics, Social Sciences, Economics, or Quantitative Marketing Strong analytical, statistical, and modelling skills Experience in managing projects Excellent communication skills and high attention to detail Proficiency in designing, building, and optimizing complex data and econometric models Strong understanding of best practice in marketing attribution (e.g. MMM, MTA) and consumer journey Excellent knowledge Microsoft Office suite of applications Ability to work with Python or R This is a brilliant chance to make your mark in a global business and accelerate your career progression so be sure to apply asap
As the Korean speaking Business Analyst you will be working within one of the best known and admired brands in the world, where you will be responsible for a variety of sales activities and Customer contract management and communication. Hybrid working - 3 days in the office, 2 days wfh. Key duties will include: Monthly invoicing, monthly/yearly business performance forecasts. Revenue and profit predictions, project execution from supplier contracts. Product/service delivery/implementation to payment to vendors, project profit management and project closing. Acting as a salesperson and a project manager from preparing quotations, making contracts, creating and issuing invoices to project completion. Liaising with the internal stakeholders to ensure timely project completion and deliveries of the services. Yearly and monthly business performance forecasting and reporting via Excel. Month-end closing including invoicing to customers and payment to suppliers. Liaising with the finance department and asset manager for IT assets management in the internal databases for both finance and operations. Skills & experience: Sales support (making contracts/ billing/ negotiating etc.) The ability to speak, read and write bilingual in English/Korean. Experience in Sales. Good use of MS Office (Especially Excel). SAP system and process training. Hours of work: 37.5 hour week - flexible working of 7.5 hours per day within 7am - 7pm. Benefits include: 25 days annual leave Up to 15% discretionary performance based bonus per annum Defined Contribution Pension (up to 4% employee, up to 8.5% employer) Permanent Health Insurance Private Medical Insurance 4x Life Assurance 35 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc. If this Korean speaking Business Analyst role is of interest, then please apply now.
Mar 28, 2024
Full time
As the Korean speaking Business Analyst you will be working within one of the best known and admired brands in the world, where you will be responsible for a variety of sales activities and Customer contract management and communication. Hybrid working - 3 days in the office, 2 days wfh. Key duties will include: Monthly invoicing, monthly/yearly business performance forecasts. Revenue and profit predictions, project execution from supplier contracts. Product/service delivery/implementation to payment to vendors, project profit management and project closing. Acting as a salesperson and a project manager from preparing quotations, making contracts, creating and issuing invoices to project completion. Liaising with the internal stakeholders to ensure timely project completion and deliveries of the services. Yearly and monthly business performance forecasting and reporting via Excel. Month-end closing including invoicing to customers and payment to suppliers. Liaising with the finance department and asset manager for IT assets management in the internal databases for both finance and operations. Skills & experience: Sales support (making contracts/ billing/ negotiating etc.) The ability to speak, read and write bilingual in English/Korean. Experience in Sales. Good use of MS Office (Especially Excel). SAP system and process training. Hours of work: 37.5 hour week - flexible working of 7.5 hours per day within 7am - 7pm. Benefits include: 25 days annual leave Up to 15% discretionary performance based bonus per annum Defined Contribution Pension (up to 4% employee, up to 8.5% employer) Permanent Health Insurance Private Medical Insurance 4x Life Assurance 35 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc. If this Korean speaking Business Analyst role is of interest, then please apply now.
The Opportunity: We are currently looking for an experienced Data Analyst to assist an international technology company in the analysis of data to help drive decisions and strategy. You will take responsibility for utilising available data to design and develop reports (primarily using Power BI and SQL) to satisfy both internal and external stakeholders. This role would suit a highly analytical individual, with a passion for the hands-on manipulation and presentation of data, as well as an insight into its strategic use to make important decisions. Skills and Experience: Proven background working as a Business Intelligence Data Analyst Strong Microsoft Power BI knowledge is required A keen interest and aptitude for data analytics and modelling Strong problem-solving and analytical skills Confident presentational and inter-personal skills Exposure to managing software and systems (e.g. Service Now or Salesforce SAP, MySQL and Microsoft Access would be highly beneficial Please call James Sample here at ISR to learn more
Mar 28, 2024
Full time
The Opportunity: We are currently looking for an experienced Data Analyst to assist an international technology company in the analysis of data to help drive decisions and strategy. You will take responsibility for utilising available data to design and develop reports (primarily using Power BI and SQL) to satisfy both internal and external stakeholders. This role would suit a highly analytical individual, with a passion for the hands-on manipulation and presentation of data, as well as an insight into its strategic use to make important decisions. Skills and Experience: Proven background working as a Business Intelligence Data Analyst Strong Microsoft Power BI knowledge is required A keen interest and aptitude for data analytics and modelling Strong problem-solving and analytical skills Confident presentational and inter-personal skills Exposure to managing software and systems (e.g. Service Now or Salesforce SAP, MySQL and Microsoft Access would be highly beneficial Please call James Sample here at ISR to learn more