Payroll Lead Consultant (Unit4) Location: Home Based Salary: 65,000 - 75,000 (+ bonus, benefits) Skills: Unit4 HCM / Payroll implementation experience, excellent communication skills, CIPD or similar HR / Payroll qualifications We are looking to recruit a Payroll Lead Consultant for a leading software Consultancy. The Payroll Lead Consultant will have experience of implementing Unit4 HCM / Payroll solutions. As a Payroll Lead Consultant, you will play a pivotal role in leading implementation work with clients, ensuring they achieve optimal solutions to meet their business objectives. This is a fully remote role with limited travel. Key Responsibilities: Client Engagement: Work closely with clients through all stages of the Unit4 HCM / Payroll implementation process, from leading system design workshops to providing application consultancy and training. Scope Management: Ensure solutions remain within the agreed scope of the project, providing advice and guidance on best practice configured solutions and business processes. Solution Design: Lead and participate in client workshops to analyse requirements and proposed business processes, translating these into documented Solution Designs. Configuration: Configure the Unit4 ERP solution in line with documented and approved design specifications, alignment workbooks, build plans, and other supporting documentation. Implementation Leadership: Lead implementations, providing business sector and application design expertise, and collaborating with other workstream consultants as required. Pre-Sales Support: Assist with the pre-sales process, contributing to new business proposals, demonstrations, and client meetings. Technology Awareness: Keep up-to-date with technology, especially in relation to Unit4, and facilitate sharing of the latest product news and direction within the team. Promoting Best Practice: Promote best practice by assisting colleagues to provide best-in-class solutions to clients, through advice, guidance, and best practice templates and standards. Essential Skills: Customer Relationship Building: Ability to develop and maintain excellent customer relationships, ensuring client satisfaction. Deadline Management: Ability to work to deadlines and tight timescales, ensuring project milestones are met. Unit4 Implementation Experience: Demonstrable experience of implementing Unit4 HCM / payroll software solutions, delivering high-quality outcomes. Communication Skills: Excellent written and verbal communication skills, with the ability to deliver presentations to all levels, including senior stakeholders and C-level audience. Organisational Skills: Highly organised with excellent attention to detail, ensuring thorough project management. Initiative and Flexibility: Ability to work under own initiative as well as part of a team, adaptable with a can-do attitude. Commercial Awareness: Good commercial awareness, understanding the business context and implications of solutions. Desirable Skills: Sector Experience: Knowledge and experience implementing Unit4 in Private and Public Sectors, understanding diverse client environments. HR / Payroll Qualifications: CIPD or similar HR / payroll qualifications Project Delivery Experience: Experience working as part of a multi-disciplined project delivery team, ensuring collaboration and synergy. Methodology Understanding: Understanding of implementation methodologies such as Prince2, PMI, enhancing project management capabilities.
Apr 18, 2024
Full time
Payroll Lead Consultant (Unit4) Location: Home Based Salary: 65,000 - 75,000 (+ bonus, benefits) Skills: Unit4 HCM / Payroll implementation experience, excellent communication skills, CIPD or similar HR / Payroll qualifications We are looking to recruit a Payroll Lead Consultant for a leading software Consultancy. The Payroll Lead Consultant will have experience of implementing Unit4 HCM / Payroll solutions. As a Payroll Lead Consultant, you will play a pivotal role in leading implementation work with clients, ensuring they achieve optimal solutions to meet their business objectives. This is a fully remote role with limited travel. Key Responsibilities: Client Engagement: Work closely with clients through all stages of the Unit4 HCM / Payroll implementation process, from leading system design workshops to providing application consultancy and training. Scope Management: Ensure solutions remain within the agreed scope of the project, providing advice and guidance on best practice configured solutions and business processes. Solution Design: Lead and participate in client workshops to analyse requirements and proposed business processes, translating these into documented Solution Designs. Configuration: Configure the Unit4 ERP solution in line with documented and approved design specifications, alignment workbooks, build plans, and other supporting documentation. Implementation Leadership: Lead implementations, providing business sector and application design expertise, and collaborating with other workstream consultants as required. Pre-Sales Support: Assist with the pre-sales process, contributing to new business proposals, demonstrations, and client meetings. Technology Awareness: Keep up-to-date with technology, especially in relation to Unit4, and facilitate sharing of the latest product news and direction within the team. Promoting Best Practice: Promote best practice by assisting colleagues to provide best-in-class solutions to clients, through advice, guidance, and best practice templates and standards. Essential Skills: Customer Relationship Building: Ability to develop and maintain excellent customer relationships, ensuring client satisfaction. Deadline Management: Ability to work to deadlines and tight timescales, ensuring project milestones are met. Unit4 Implementation Experience: Demonstrable experience of implementing Unit4 HCM / payroll software solutions, delivering high-quality outcomes. Communication Skills: Excellent written and verbal communication skills, with the ability to deliver presentations to all levels, including senior stakeholders and C-level audience. Organisational Skills: Highly organised with excellent attention to detail, ensuring thorough project management. Initiative and Flexibility: Ability to work under own initiative as well as part of a team, adaptable with a can-do attitude. Commercial Awareness: Good commercial awareness, understanding the business context and implications of solutions. Desirable Skills: Sector Experience: Knowledge and experience implementing Unit4 in Private and Public Sectors, understanding diverse client environments. HR / Payroll Qualifications: CIPD or similar HR / payroll qualifications Project Delivery Experience: Experience working as part of a multi-disciplined project delivery team, ensuring collaboration and synergy. Methodology Understanding: Understanding of implementation methodologies such as Prince2, PMI, enhancing project management capabilities.
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Apr 18, 2024
Full time
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Ambis Resourcing Partnership
Potters Bar, Hertfordshire
office based in Potters Bar 3 days every week. Working in accounts ? And love software side of your job? If you are working in the accounts team and you are the super user on accounting software for the team, this is your chance to move into accounting software support and consultancy this is your chance. You will be very strong on Finance and accounts and be the "GO TO" person in the Finance department for all things accounting software. You will be the person that is the Super User, knows the quick ways to use the accounts software and is unofficial Systems admin, trainer and support person. This job is working in the office in Potters Bar with 6 other software consultants and become part of a tight knit professional team. This company supports and Implements accounting software. They are looking for someone to train up in their products to do: Support Implementation Training Report writing You will have worked on at least 2 accounting solutions like: Sage 50 or 200 or any version QuickBooks Xero Pegasus Opera Syspro Civica Corero PS Financials You will be excited about working in the software industry and switching your career into Accounting software. The job is office based at least 3 days a week in Potters Bar. Drop your CV Across to Jake and give yourself a chance to grow into an accounting software consultant. This busy ERP software reseller needs another bright and enthusiastic Support Consultant, who has experience of supporting any ERP or accounting software solution for a perm role near South Mimms. Working conditions are flexible, you will need to be in the office 2 days a week, and can be home based for 3 days, so there is a good balance here, but ideally you will probably live within 40 minutes' drive to make your office days easily commutable. Salary is up to 40k, but there's room for some negotiation on that as they are very open minded. They are an extremely well run and managed software consultancy, with a long history of providing flexible ERP, accounting, and payroll software solutions as well as IT services and networking. They have a bright team of developers who can customise the solutions to fit requirements, develop add-on products and software extensions, and you will find a lot of variety in the products you will be supporting. Clients are in finance, manufacturing, construction, professional services, retail, distribution, and many other sectors. Accounting or ERP application support, or something very similar, is essential. So you will have experience supporting solutions such as Intact IQ, Access Dimensions, SAP Business One, Sage 200, Kerridge, Epicor, Dynamics NAV or Business Central, Sage Intacct, Pegasus Opera, SunSystems, Exchequer, Sage 500, Dynamics GP, PS Financials, QAD, Infor LN etc. or other software that has finance modules such as property management software, construction software, legal accounting software, dealer management, fleet management software or similar. People stay here very long term, as they love the working conditions and the attitude of the management team; it's a very flat structure where everyone feels as important as the next person and there's no hierarchy or in-house politics. You will take support requests by telephone, email and through the portal, dealing with client queries on accounting and ERP software solutions, documenting issues, using your creative thinking and problem-solving skills, and coming up with solutions. You respond to client calls with an empathetic, friendly manner, review outstanding issues, maintain quality service levels, and ensure that you keep the clients informed of progress on their cases, aiming always to provide a fix within the SLA. Strong communication skills, the ability to multi-task, the desire to help and a personable manner are a must and will win you loyalty with the clients. You stay calm under pressure and put the client at ease when they're in a panic! They will ensure you get professional training in their 4 software solutions and gain the relevant accreditations that will give you knowledge and kudos and will encourage you to develop in whatever areas you are interested in. This is a really lovely place to work
Apr 18, 2024
Full time
office based in Potters Bar 3 days every week. Working in accounts ? And love software side of your job? If you are working in the accounts team and you are the super user on accounting software for the team, this is your chance to move into accounting software support and consultancy this is your chance. You will be very strong on Finance and accounts and be the "GO TO" person in the Finance department for all things accounting software. You will be the person that is the Super User, knows the quick ways to use the accounts software and is unofficial Systems admin, trainer and support person. This job is working in the office in Potters Bar with 6 other software consultants and become part of a tight knit professional team. This company supports and Implements accounting software. They are looking for someone to train up in their products to do: Support Implementation Training Report writing You will have worked on at least 2 accounting solutions like: Sage 50 or 200 or any version QuickBooks Xero Pegasus Opera Syspro Civica Corero PS Financials You will be excited about working in the software industry and switching your career into Accounting software. The job is office based at least 3 days a week in Potters Bar. Drop your CV Across to Jake and give yourself a chance to grow into an accounting software consultant. This busy ERP software reseller needs another bright and enthusiastic Support Consultant, who has experience of supporting any ERP or accounting software solution for a perm role near South Mimms. Working conditions are flexible, you will need to be in the office 2 days a week, and can be home based for 3 days, so there is a good balance here, but ideally you will probably live within 40 minutes' drive to make your office days easily commutable. Salary is up to 40k, but there's room for some negotiation on that as they are very open minded. They are an extremely well run and managed software consultancy, with a long history of providing flexible ERP, accounting, and payroll software solutions as well as IT services and networking. They have a bright team of developers who can customise the solutions to fit requirements, develop add-on products and software extensions, and you will find a lot of variety in the products you will be supporting. Clients are in finance, manufacturing, construction, professional services, retail, distribution, and many other sectors. Accounting or ERP application support, or something very similar, is essential. So you will have experience supporting solutions such as Intact IQ, Access Dimensions, SAP Business One, Sage 200, Kerridge, Epicor, Dynamics NAV or Business Central, Sage Intacct, Pegasus Opera, SunSystems, Exchequer, Sage 500, Dynamics GP, PS Financials, QAD, Infor LN etc. or other software that has finance modules such as property management software, construction software, legal accounting software, dealer management, fleet management software or similar. People stay here very long term, as they love the working conditions and the attitude of the management team; it's a very flat structure where everyone feels as important as the next person and there's no hierarchy or in-house politics. You will take support requests by telephone, email and through the portal, dealing with client queries on accounting and ERP software solutions, documenting issues, using your creative thinking and problem-solving skills, and coming up with solutions. You respond to client calls with an empathetic, friendly manner, review outstanding issues, maintain quality service levels, and ensure that you keep the clients informed of progress on their cases, aiming always to provide a fix within the SLA. Strong communication skills, the ability to multi-task, the desire to help and a personable manner are a must and will win you loyalty with the clients. You stay calm under pressure and put the client at ease when they're in a panic! They will ensure you get professional training in their 4 software solutions and gain the relevant accreditations that will give you knowledge and kudos and will encourage you to develop in whatever areas you are interested in. This is a really lovely place to work
About the role As a Senior Implementation Consultant you'll be responsible for leading, coaching and delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You'll be a subject matter expert in HCM solutions and must have excellent stakeholder management and client relationship building skills. You'll be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the Implementation Project or Programme Manager. You'll also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. You'll be instrumental in supporting, coaching and mentoring other Implementation Consultants to support their skills development. Key responsibilities include: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget. Delivery of implementation tasks against the agreed project plan and scope, following the Zellis standard Project Implementation methodology. Preparing, reviewing, agreeing and implementing any deliverables assigned to you as part of the delivery plan. Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and, where agreed, in line with all acceptance criteria. Supporting the Project or Programme Manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place. Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation Project or Programme Manager (or Zellis senior leader) in a timely fashion. Skills & experience Experience delivering on Implementation, Software, Advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 employees and £300k budgets). Experience as a Lead or Senior Implementation Consultant in HCM or Payroll solutions. Either existing expertise (or the aptitude to develop) core skills and proficiency in a wider range of technical skills, including main feature functions, setup and configuration in ResourceLink, MyView and Zellis HCM Cloud; ZIP APIs, connectors and integration methods; system and health reviews. Expertise at data migration and loading for complex data structures. Expertise at master data and payroll reconciliation for complex employee payroll data, gross to net calculations and associated outputs. Proficiency in relevant technical skills (e.g. solution design and troubleshooting standard pay element formulae, service conditions, leave management schemes, etc). Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes). Follows an expert approach to identifying and resolving highly complex risks and issues. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Apr 18, 2024
Full time
About the role As a Senior Implementation Consultant you'll be responsible for leading, coaching and delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You'll be a subject matter expert in HCM solutions and must have excellent stakeholder management and client relationship building skills. You'll be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the Implementation Project or Programme Manager. You'll also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. You'll be instrumental in supporting, coaching and mentoring other Implementation Consultants to support their skills development. Key responsibilities include: Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget. Delivery of implementation tasks against the agreed project plan and scope, following the Zellis standard Project Implementation methodology. Preparing, reviewing, agreeing and implementing any deliverables assigned to you as part of the delivery plan. Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and, where agreed, in line with all acceptance criteria. Supporting the Project or Programme Manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place. Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation Project or Programme Manager (or Zellis senior leader) in a timely fashion. Skills & experience Experience delivering on Implementation, Software, Advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 employees and £300k budgets). Experience as a Lead or Senior Implementation Consultant in HCM or Payroll solutions. Either existing expertise (or the aptitude to develop) core skills and proficiency in a wider range of technical skills, including main feature functions, setup and configuration in ResourceLink, MyView and Zellis HCM Cloud; ZIP APIs, connectors and integration methods; system and health reviews. Expertise at data migration and loading for complex data structures. Expertise at master data and payroll reconciliation for complex employee payroll data, gross to net calculations and associated outputs. Proficiency in relevant technical skills (e.g. solution design and troubleshooting standard pay element formulae, service conditions, leave management schemes, etc). Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes). Follows an expert approach to identifying and resolving highly complex risks and issues. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Senior Workday HCM Functional Consultants with experience of leading multiple end to end Core HCM Cloud based implementations are required by this major Workday Partner as part of the continuing expansion of their teams who are providing class leading Technology and Organisational change solutions to the HR Operations of many of the leading FTSE 250 clients based across the UK. As a Senior Workday HCM Functional Consultant with this client you will get the opportunity to do much more than just packaged implementations. This client provides a world-class accelerated Enterprise Business Transformation approach for cloud-based solutions and shaping Back Office practices so clients can make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. Their solution combines the breadth and scale of a Tier 1 Management Consultancies capabilities and insight into a complete solution for an effective Back Office. In order to be successful in securing one of these Workday HCM Functional Consultant roles you will be able to demonstrate experience of the following: * Experience of working on the end to end implementations of major Workday HCM Cloud transformation programmes across any of Core HCM, Talent, Comp & Bens, Payroll, Attendance and or Recruitment * Previous Consultancy experience gained in a lead functional role, running client workshops during a business or systems delivery programme preferably in more than one sector * Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.) * Excellent interpersonal, team building, organisational and motivational skills * An awareness of key delivery methodologies, approaches and market trends in the industry Those Senior Workday HCM Consultants who hold relevant certifications would have an advantage in securing one of these roles. As a Workday HCM Consultant within this Tier 1 Management Consultancy you will receive a comprehensive package of remuneration and on going training to develop your long-term career in HR Technology & Operational transformation work. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 17, 2024
Full time
Senior Workday HCM Functional Consultants with experience of leading multiple end to end Core HCM Cloud based implementations are required by this major Workday Partner as part of the continuing expansion of their teams who are providing class leading Technology and Organisational change solutions to the HR Operations of many of the leading FTSE 250 clients based across the UK. As a Senior Workday HCM Functional Consultant with this client you will get the opportunity to do much more than just packaged implementations. This client provides a world-class accelerated Enterprise Business Transformation approach for cloud-based solutions and shaping Back Office practices so clients can make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. Their solution combines the breadth and scale of a Tier 1 Management Consultancies capabilities and insight into a complete solution for an effective Back Office. In order to be successful in securing one of these Workday HCM Functional Consultant roles you will be able to demonstrate experience of the following: * Experience of working on the end to end implementations of major Workday HCM Cloud transformation programmes across any of Core HCM, Talent, Comp & Bens, Payroll, Attendance and or Recruitment * Previous Consultancy experience gained in a lead functional role, running client workshops during a business or systems delivery programme preferably in more than one sector * Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.) * Excellent interpersonal, team building, organisational and motivational skills * An awareness of key delivery methodologies, approaches and market trends in the industry Those Senior Workday HCM Consultants who hold relevant certifications would have an advantage in securing one of these roles. As a Workday HCM Consultant within this Tier 1 Management Consultancy you will receive a comprehensive package of remuneration and on going training to develop your long-term career in HR Technology & Operational transformation work. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Head of Public Sector for Oracle Enterprise Applications Company Description Version 1's market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers through 2024 and beyond. No 1 Best place to work in Ireland 4th Best Super Large Workplace in Tech the UK No 1 Best place to work in India 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3200 strong,€347m/ £302m revenue business Job Description The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development. Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle: Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers. Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add. Empowered People: Management of employees within your Sector. Specific accountabilities include: Pre Sales Leadership Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood. Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike. Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions. Provide leadership, guidance and expertise during the pre-sales process to secure new business. Customer Delivery Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters. Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role. Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance). Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required. Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. High levels of customer satisfaction, measured quarterly by Net Promoter Score. Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly). Thought Leadership: Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.) Stay up-to-date with industry trends, partner (Oracle) updates, and best practices. Share knowledge and insights with the team and clients through thought leadership content and presentations. You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand which reflects our values. Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected. Qualifications Strong Delivery: Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard. Proven experience managing significant (>€20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy. Driving Growth: Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services . Track record of building relationships up to C-level to win and retain key customers. Leading Teams: Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management. Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation. Experience working with globally distributed teams, across multiple specialisms. Additional Information Share in our Success through our senior level Bonus structure & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. Please note that you must have the legal right to live and work in the United Kingdom or Ireland. This is a full-time permanent role. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London and also some occasional client site travel. Expenses will be covered. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
Apr 14, 2024
Full time
Head of Public Sector for Oracle Enterprise Applications Company Description Version 1's market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers through 2024 and beyond. No 1 Best place to work in Ireland 4th Best Super Large Workplace in Tech the UK No 1 Best place to work in India 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3200 strong,€347m/ £302m revenue business Job Description The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development. Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle: Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers. Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add. Empowered People: Management of employees within your Sector. Specific accountabilities include: Pre Sales Leadership Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood. Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike. Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions. Provide leadership, guidance and expertise during the pre-sales process to secure new business. Customer Delivery Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters. Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role. Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance). Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required. Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. High levels of customer satisfaction, measured quarterly by Net Promoter Score. Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly). Thought Leadership: Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.) Stay up-to-date with industry trends, partner (Oracle) updates, and best practices. Share knowledge and insights with the team and clients through thought leadership content and presentations. You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand which reflects our values. Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected. Qualifications Strong Delivery: Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard. Proven experience managing significant (>€20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy. Driving Growth: Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services . Track record of building relationships up to C-level to win and retain key customers. Leading Teams: Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management. Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation. Experience working with globally distributed teams, across multiple specialisms. Additional Information Share in our Success through our senior level Bonus structure & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. Please note that you must have the legal right to live and work in the United Kingdom or Ireland. This is a full-time permanent role. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London and also some occasional client site travel. Expenses will be covered. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay's strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR's strength in HR software. It's an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham's jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 33 days annual leave including bank holidays, with an additional day for each year of service up to a maximum of 36 days in total. Pension contribution of 3%. A range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week, with Tuesday-Thursday working in the office and Monday & Friday working from home. Key responsibilities include: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills - you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability - you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Apr 13, 2024
Full time
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay's strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR's strength in HR software. It's an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham's jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 33 days annual leave including bank holidays, with an additional day for each year of service up to a maximum of 36 days in total. Pension contribution of 3%. A range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week, with Tuesday-Thursday working in the office and Monday & Friday working from home. Key responsibilities include: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills - you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability - you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
A well-respected global business is looking for 2 mid/senior-level Implementation Consultants to join their growing pensions department on a fully remote basis. This is an exciting new role in a business that has many opportunities for growth and development. The role will be a blend with the majority of the time being hands-off, but still having some hands-on elements at times. Responsibilities: Support and develop junior team members, and manage junior resources for specific tasks Owns and is responsible for performing ad-hoc or unusual implementation data processes, as well as leading client implementation projects Act as a centre of technical and process expertise accessible to other team members, checking other members of the teams work Gather and interpret client requirements and processes, translate these into online solutions Manage system configuration activities and quality Facilitate internal and external system training, and provide appropriate documentation Mentor and coach the implementation Analysts and support Implementation Managers where necessary Meet with clients during the implementation cycle to understand requirements, data, processes and systems, and make recommendations on how to implement products and services Undertake system demonstrations to existing clients Review existing business processes and establish new operating procedures where required Conduct system configuration quality control activities Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments Undertake system configuration and data analysis Undertake regular reviews of junior members of the team Experience: Can demonstrate experience of writing and executing VBA code Understand the use of tables and queries, including relationships, join types and lookups Demonstrate advanced knowledge of SQL programming language or an equivalent relational database language Prior exposure to Progress/OpenEdge ABL Previous experience in data or employee benefit system migrations and pensions is essential Be able to describe different data analysis techniques Experience of data migration methodologies; data mapping, data mining and data quality analysis Can demonstrate the ability to perform end-to-end data audits Can demonstrate a good overall understanding of Payroll processing Benefits: Excellent annual leave allowance, starting at 23 days (rising to 27) with the opportunity to buy extra leave Competitive company matched pension, life assurance, 15 weeks fully paid maternity, adoption and shared parental leave and full paternity pay for two weeks Opportunity to take a paid day to volunteer for one of their charity partners or a cause of your choosing
Sep 21, 2022
Full time
A well-respected global business is looking for 2 mid/senior-level Implementation Consultants to join their growing pensions department on a fully remote basis. This is an exciting new role in a business that has many opportunities for growth and development. The role will be a blend with the majority of the time being hands-off, but still having some hands-on elements at times. Responsibilities: Support and develop junior team members, and manage junior resources for specific tasks Owns and is responsible for performing ad-hoc or unusual implementation data processes, as well as leading client implementation projects Act as a centre of technical and process expertise accessible to other team members, checking other members of the teams work Gather and interpret client requirements and processes, translate these into online solutions Manage system configuration activities and quality Facilitate internal and external system training, and provide appropriate documentation Mentor and coach the implementation Analysts and support Implementation Managers where necessary Meet with clients during the implementation cycle to understand requirements, data, processes and systems, and make recommendations on how to implement products and services Undertake system demonstrations to existing clients Review existing business processes and establish new operating procedures where required Conduct system configuration quality control activities Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments Undertake system configuration and data analysis Undertake regular reviews of junior members of the team Experience: Can demonstrate experience of writing and executing VBA code Understand the use of tables and queries, including relationships, join types and lookups Demonstrate advanced knowledge of SQL programming language or an equivalent relational database language Prior exposure to Progress/OpenEdge ABL Previous experience in data or employee benefit system migrations and pensions is essential Be able to describe different data analysis techniques Experience of data migration methodologies; data mapping, data mining and data quality analysis Can demonstrate the ability to perform end-to-end data audits Can demonstrate a good overall understanding of Payroll processing Benefits: Excellent annual leave allowance, starting at 23 days (rising to 27) with the opportunity to buy extra leave Competitive company matched pension, life assurance, 15 weeks fully paid maternity, adoption and shared parental leave and full paternity pay for two weeks Opportunity to take a paid day to volunteer for one of their charity partners or a cause of your choosing
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including all modules within HCM and Payroll, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, making a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to send-in your application to us); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle Cloud Payroll Consultant (Home/Hybrid) Job Purpose: Having delivered multiple successful Oracle HCM/Payroll Cloud projects and with many more coming up on the horizon, we are looking for a strong Lead Oracle Cloud Payroll Consultant who will be responsible for the successful design, delivery and support of Payroll Cloud solutions for a range of clients. This is an opportunity for you, an experienced Payroll system's professional, to develop your career in an area which is seeing considerable market growth at-the-moment. Main Duties and Responsibilities: Responsible for taking a Lead Functional Consultant role in Oracle HCM/Payroll Cloud Projects Liaising with stakeholders, delivery teams, support teams, 3rd parties both external and internal Establishing strong and effective relationships with the clients' project teams Shaping major Payroll assignments that are aimed at achieving demonstrable business benefit and value-add Reviewing quarterly patch release documentation and conducting impact analysis Agreeing objectives, outputs, milestones and timescales with the project delivery manager and client Provide solutions that take account of complex payroll calculations and calendars Conducting discovery sessions with clients to determine process pain points and diagnose how Oracle Cloud Absence Management, Time & Labour and Payroll can be enhanced to provide value and Return on Investment Creating well-structured and accurate deliverables for application configuration, data migration, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer Designing, building, testing and implementing Oracle Cloud Absence, Time & Labour and Payroll Providing regular Functional support to the Data Migration team throughout the project Supporting projects through user testing and go live and the transition of deliverables to other client/3rd party support teams Coordinating with other Consultants' project/assignment delivery within a wider programme Assisting the Symatrix sales team in pre-sales activities and tender responses Person Specification - Knowledge/Experience/Skills/Qualities: Essential: Strong Client Facing/Consultancy experience Excellent knowledge and full life cycle implementation experience of Oracle Cloud in Payroll and Absence Management Good working knowledge of Oracle Cloud in Time & Labour (OTL) Excellent knowledge of designing and configuring of Oracle Cloud Payroll solutions involving payroll elements, fast formula, pension schemes and absence schemes. Excellent up to date knowledge of UK payroll legislative requirements including PAYE and NI, Pensions Automatic Enrolment, Salary Sacrifice, statutory absence payments and RTI. Excellent presentation skills Well organised and structured in approach Strong written and verbal communication skills Excellent client management skills Willingness to travel and be away from home UK based Eligible to obtain SC level clearance (not necessary to hold SC now, but there are minimum qualifying criteria for the eligibility for SC) Desirable: Experience working in a public sector environment Good working knowledge of Oracle Cloud HCM in Core HR Good working knowledge of Oracle Cloud data upload tooling such as HCM Data Loader (HDL) and Spreadsheet Loader (HSDL) Strong Commercial awareness Experience working in an environment alongside other Oracle Cloud products such as: Service Cloud (CX), Talent Management, ERP (Finance & Procurement), Planning & Budgeting (EPM) Knowledge and implementation experience of the following: Oracle Digital Assistant, Approvals, Oracle Guided Learning, Alerts Composer, Reporting/BI tools (OTBI/BI Publisher) Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as an additional holiday after two years' service, flexible working, eye tests, private health care (with the leading health care provider), DIS benefit, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. What to do next (how to apply): If you are a strong Oracle Cloud Payroll Consultant at a Lead level, or looking to move into a Lead role and you are searching for a new opportunity, then you have come to the right place and at definitely the right time; please send your application to our Talent Acquisition Specialist (see below) Remember; all applications are treated in the strictest confidence, so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Sep 20, 2022
Full time
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including all modules within HCM and Payroll, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, making a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to send-in your application to us); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle Cloud Payroll Consultant (Home/Hybrid) Job Purpose: Having delivered multiple successful Oracle HCM/Payroll Cloud projects and with many more coming up on the horizon, we are looking for a strong Lead Oracle Cloud Payroll Consultant who will be responsible for the successful design, delivery and support of Payroll Cloud solutions for a range of clients. This is an opportunity for you, an experienced Payroll system's professional, to develop your career in an area which is seeing considerable market growth at-the-moment. Main Duties and Responsibilities: Responsible for taking a Lead Functional Consultant role in Oracle HCM/Payroll Cloud Projects Liaising with stakeholders, delivery teams, support teams, 3rd parties both external and internal Establishing strong and effective relationships with the clients' project teams Shaping major Payroll assignments that are aimed at achieving demonstrable business benefit and value-add Reviewing quarterly patch release documentation and conducting impact analysis Agreeing objectives, outputs, milestones and timescales with the project delivery manager and client Provide solutions that take account of complex payroll calculations and calendars Conducting discovery sessions with clients to determine process pain points and diagnose how Oracle Cloud Absence Management, Time & Labour and Payroll can be enhanced to provide value and Return on Investment Creating well-structured and accurate deliverables for application configuration, data migration, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer Designing, building, testing and implementing Oracle Cloud Absence, Time & Labour and Payroll Providing regular Functional support to the Data Migration team throughout the project Supporting projects through user testing and go live and the transition of deliverables to other client/3rd party support teams Coordinating with other Consultants' project/assignment delivery within a wider programme Assisting the Symatrix sales team in pre-sales activities and tender responses Person Specification - Knowledge/Experience/Skills/Qualities: Essential: Strong Client Facing/Consultancy experience Excellent knowledge and full life cycle implementation experience of Oracle Cloud in Payroll and Absence Management Good working knowledge of Oracle Cloud in Time & Labour (OTL) Excellent knowledge of designing and configuring of Oracle Cloud Payroll solutions involving payroll elements, fast formula, pension schemes and absence schemes. Excellent up to date knowledge of UK payroll legislative requirements including PAYE and NI, Pensions Automatic Enrolment, Salary Sacrifice, statutory absence payments and RTI. Excellent presentation skills Well organised and structured in approach Strong written and verbal communication skills Excellent client management skills Willingness to travel and be away from home UK based Eligible to obtain SC level clearance (not necessary to hold SC now, but there are minimum qualifying criteria for the eligibility for SC) Desirable: Experience working in a public sector environment Good working knowledge of Oracle Cloud HCM in Core HR Good working knowledge of Oracle Cloud data upload tooling such as HCM Data Loader (HDL) and Spreadsheet Loader (HSDL) Strong Commercial awareness Experience working in an environment alongside other Oracle Cloud products such as: Service Cloud (CX), Talent Management, ERP (Finance & Procurement), Planning & Budgeting (EPM) Knowledge and implementation experience of the following: Oracle Digital Assistant, Approvals, Oracle Guided Learning, Alerts Composer, Reporting/BI tools (OTBI/BI Publisher) Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as an additional holiday after two years' service, flexible working, eye tests, private health care (with the leading health care provider), DIS benefit, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. What to do next (how to apply): If you are a strong Oracle Cloud Payroll Consultant at a Lead level, or looking to move into a Lead role and you are searching for a new opportunity, then you have come to the right place and at definitely the right time; please send your application to our Talent Acquisition Specialist (see below) Remember; all applications are treated in the strictest confidence, so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including all modules within Oracle HCM, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, creating a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to send us your application); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle HCM Cloud Consultant (HR & Talent) - (Home/Hybrid) Job Purpose: Having delivered multiple successful Oracle HCM Cloud projects and with lots more coming up on the horizon, we are looking for a Lead Oracle HCM Cloud Consultant who will be responsible for the leading the successful design, implementation and support of HCM Cloud HR and Talent solutions for a range of clients. This is an opportunity for you, an experienced HCM systems professional, to develop your career in an area which is seeing considerable market demand at the moment. Main Duties & Responsibilities: Responsible for taking a lead Functional Consultant role in Oracle HCM Cloud Projects Liaising with major stakeholders, delivery teams, support teams, 3rd parties both external and internal Establishing strong and effective relationships with the clients' project teams Shaping major HCM assignments that are aimed at achieving demonstrable business benefit Agreeing objectives, outputs, milestones and timescales with the Symatrix delivery manager and client Conducting discovery sessions with clients to determine process pain points and diagnose how HCM Cloud can provide value and Return on Investment Creating well-structured and accurate deliverables for application configuration, data migration, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer Designing, building, testing and delivering Oracle HCM Cloud HR and Talent Supporting the Project through user testing and go live, and the transition to the Symatrix or other client/3rd party support teams Reviewing quarterly upgrade release documentation and conducting impact analysis Managing other Functional Consultants' project/assignment delivery, delegating and tracking work, supporting and guiding them as needed Assisting the Symatrix sales team in pre-sales activities and tender responses Person Specification - Knowledge/Experience/Skills/Qualities Essential: Strong client facing/consultancy experience Proven, full life cycle implementation experience of delivering Oracle based HCM solutions to medium and large enterprise clients Excellent knowledge and implementation experience of Oracle HCM Cloud, including at least two of: Core HR, Profile Management (Talent Profile), HR Helpdesk, Performance & Goals Management, Recruiting Cloud, Cloud Learning, Talent Review, Succession Planning, Benefits, Workforce Compensation, Absence Management and Time & Labor Experience in Applications Security, Approvals and extensibility tools (HCM Experience Design Studio, Page Composer and Flex Fields) functionality and configuration Strong commercial awareness Excellent presentation skills Well organised and structured in approach Strong written and verbal communication skills Excellent client management skills Willingness to travel and be away from home UK based Must be eligible to obtain Security Clearance at SC level Desirable: Higher education customer experience Knowledge and implementation experience of the following: Autocomplete, Oracle Digital Assistant, Oracle Guided Learning, Oracle Talent Acquisition cloud (Taleo Recruit), Alerts Composer, Reporting/BI tools (OTBI/BI Publisher), Fast Formula Experience working in an environment alongside other Oracle Cloud products such as: Service Cloud (CX), ERP (Finance & Procurement), Planning & Budgeting (EPM) Experience of Oracle E-business Suite Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as additional holiday after two years' service, flexible working, eye tests, private health care, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. If you are a strong Oracle Cloud HCM professional at a Lead level (or are looking to step-up to a Lead) and you are searching for a new opportunity, then there has never been a better time to join us; please send your application to our Talent Acquisition Specialist (see details below). Remember; all applications are treated in the strictest confidence so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Sep 20, 2022
Full time
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including all modules within Oracle HCM, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, creating a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to send us your application); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle HCM Cloud Consultant (HR & Talent) - (Home/Hybrid) Job Purpose: Having delivered multiple successful Oracle HCM Cloud projects and with lots more coming up on the horizon, we are looking for a Lead Oracle HCM Cloud Consultant who will be responsible for the leading the successful design, implementation and support of HCM Cloud HR and Talent solutions for a range of clients. This is an opportunity for you, an experienced HCM systems professional, to develop your career in an area which is seeing considerable market demand at the moment. Main Duties & Responsibilities: Responsible for taking a lead Functional Consultant role in Oracle HCM Cloud Projects Liaising with major stakeholders, delivery teams, support teams, 3rd parties both external and internal Establishing strong and effective relationships with the clients' project teams Shaping major HCM assignments that are aimed at achieving demonstrable business benefit Agreeing objectives, outputs, milestones and timescales with the Symatrix delivery manager and client Conducting discovery sessions with clients to determine process pain points and diagnose how HCM Cloud can provide value and Return on Investment Creating well-structured and accurate deliverables for application configuration, data migration, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer Designing, building, testing and delivering Oracle HCM Cloud HR and Talent Supporting the Project through user testing and go live, and the transition to the Symatrix or other client/3rd party support teams Reviewing quarterly upgrade release documentation and conducting impact analysis Managing other Functional Consultants' project/assignment delivery, delegating and tracking work, supporting and guiding them as needed Assisting the Symatrix sales team in pre-sales activities and tender responses Person Specification - Knowledge/Experience/Skills/Qualities Essential: Strong client facing/consultancy experience Proven, full life cycle implementation experience of delivering Oracle based HCM solutions to medium and large enterprise clients Excellent knowledge and implementation experience of Oracle HCM Cloud, including at least two of: Core HR, Profile Management (Talent Profile), HR Helpdesk, Performance & Goals Management, Recruiting Cloud, Cloud Learning, Talent Review, Succession Planning, Benefits, Workforce Compensation, Absence Management and Time & Labor Experience in Applications Security, Approvals and extensibility tools (HCM Experience Design Studio, Page Composer and Flex Fields) functionality and configuration Strong commercial awareness Excellent presentation skills Well organised and structured in approach Strong written and verbal communication skills Excellent client management skills Willingness to travel and be away from home UK based Must be eligible to obtain Security Clearance at SC level Desirable: Higher education customer experience Knowledge and implementation experience of the following: Autocomplete, Oracle Digital Assistant, Oracle Guided Learning, Oracle Talent Acquisition cloud (Taleo Recruit), Alerts Composer, Reporting/BI tools (OTBI/BI Publisher), Fast Formula Experience working in an environment alongside other Oracle Cloud products such as: Service Cloud (CX), ERP (Finance & Procurement), Planning & Budgeting (EPM) Experience of Oracle E-business Suite Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as additional holiday after two years' service, flexible working, eye tests, private health care, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. If you are a strong Oracle Cloud HCM professional at a Lead level (or are looking to step-up to a Lead) and you are searching for a new opportunity, then there has never been a better time to join us; please send your application to our Talent Acquisition Specialist (see details below). Remember; all applications are treated in the strictest confidence so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Technology Consulting - SAP Finance - Manager - UK At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology professionals focus on harnessing the power of technology to unleash human potential. They seek to deliver innovative tech-based solutions and in doing so, enhance our market impact and improve service delivery The opportunity Are you fascinated by technology, automation and strategic business and technology consultancy? Do you have the consulting skills to resolve complex technology and business issues? Are you able to use your business insight and technological expertise to identify how our clients can find new revenue and value-producing opportunities? Do you possess the right mindset, experience and capabilities to transform our clients business towards a digital enterprise enabled by SAP S/4ANA? Are you willing to deepen your current IT/Business skills in a high-performing environment? Then the opportunity is now! Having undergone a paradigm shift in recent years, SAP offers an innovative high-performance real-time platform and solutions which meet the needs of end-to-end digitised enterprises. Our EY SAP team is focused on working with our clients to leverage these SAP innovations and create business value. This could for example mean: Re-defining a finance functions financial processes based on S/4HANA to reduce both Opex and Capex, Optimising Sales & Operations planning by utilising the possibilities of granular and real-time forecasting and data to improve insight, or Creating strategic insight by adopting SAP predictive analytics to better understand customer behaviour and prevent potential customer churn whilst growing the top line. We are looking for technology-minded, business-focused and creative senior consultants with a passion for bringing context to SAP innovations and ability to demonstrate how it can help transform our clients' day to day operations. We are looking for people who have been there and done it, who want to keep close to the technology and who want to deliver solutions that have optimum impact on their clients. We are looking for people who can bring in their own business knowledge to engage at all levels with EY clients. Your key responsibilities In your role as an EY Consultant in our Technology Service Delivery, you will have responsibility for designing & delivering key aspects of our projects and transformation programmes within our client base. You will be expected to: Deliver strategic and operational change Support / deliver the cost/benefits case Manage a work stream on a client facing engagement Engage and collaborate with clients' stakeholders across all levels of the organisation Build excellent client relationships Work as part of a high performing team, mentoring junior members of staff As a Manager you would be expected to: Act as a line manager to Senior Consultants and ACPs Develop excellent client relationships Influence stakeholders across all levels, including CEO Deliver with the use of proven project methodology Mange profitable engagements Council and mentor more junior members of staff Generate sales according to Advisory targets. Skills and attributes for success You will have knowledge and experience of the following: SAP software solutions - Underpinned with strong functional process knowledge and an ability to contextualise technology and deliver business value Designing and delivering SAP solutions (incl. evidence of displaying thoughtful insight) in one or more of the following areas: SAP S/4HANA SAP Finance SAP Project Systems SAP Group Reporting SAP Central Finance SAP Analytics, performance management and Reporting SAP Financial planning solutions - BPC and/or SAC for Planning SAP Ariba SAP Concur To qualify for the role you MUST have The ability to Manage projects independently from 'Discovery' phase through to go-live by applying as well as technical and business knowledge The ability to structure teams, manage work streams and create end to end solutions Excellent communication skills with fluency in English and ability to build 'Trusted Adviser' relationships The ability to define and evaluate end-to-end finance business processes and its integration with Procurement, Sales, Supply chain, Manufacturing, Payroll and HR etc. Ability to capture and translate business needs into functional specifications Able to lead and facilitate customer workshops Ability to lead in presales activities and product demonstrations A deep understanding of the Technology Development Lifecycle Strong project management techniques experience with Waterfall, Hybrid-Agile and Agile methods (e.g. Scrum, Lean, Kanban) Willingness to travel as required in relation to working at Client Sites on specific engagements Ideally, you'll also have 8+ years of experience in complex SAP delivery Experience of project delivery using SAP Activate An understanding of business transformation including Target Operating model definition and benefits case development Be qualified or working towards an accounting qualification Holds SAP certification A progressive approach to SAP implementation, experience of SAP solution architecture An understanding of the SAP roadmap and industry trends Exposure to the given market would be advantageous What we look for You will be comfortable working as part of a multi-disciplinary team, where you operate collaboratively with clients to help them digitize their business processes utilizing the latest SAP technology. You will add value by contextualizing, designing and delivering solutions within your domain expertise, you are expected to continuously develop your skills and product knowledge, staying up-to-date with SAP's innovations and leveraging this to provide insight and creative solutions. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now.
Feb 01, 2022
Full time
Technology Consulting - SAP Finance - Manager - UK At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology professionals focus on harnessing the power of technology to unleash human potential. They seek to deliver innovative tech-based solutions and in doing so, enhance our market impact and improve service delivery The opportunity Are you fascinated by technology, automation and strategic business and technology consultancy? Do you have the consulting skills to resolve complex technology and business issues? Are you able to use your business insight and technological expertise to identify how our clients can find new revenue and value-producing opportunities? Do you possess the right mindset, experience and capabilities to transform our clients business towards a digital enterprise enabled by SAP S/4ANA? Are you willing to deepen your current IT/Business skills in a high-performing environment? Then the opportunity is now! Having undergone a paradigm shift in recent years, SAP offers an innovative high-performance real-time platform and solutions which meet the needs of end-to-end digitised enterprises. Our EY SAP team is focused on working with our clients to leverage these SAP innovations and create business value. This could for example mean: Re-defining a finance functions financial processes based on S/4HANA to reduce both Opex and Capex, Optimising Sales & Operations planning by utilising the possibilities of granular and real-time forecasting and data to improve insight, or Creating strategic insight by adopting SAP predictive analytics to better understand customer behaviour and prevent potential customer churn whilst growing the top line. We are looking for technology-minded, business-focused and creative senior consultants with a passion for bringing context to SAP innovations and ability to demonstrate how it can help transform our clients' day to day operations. We are looking for people who have been there and done it, who want to keep close to the technology and who want to deliver solutions that have optimum impact on their clients. We are looking for people who can bring in their own business knowledge to engage at all levels with EY clients. Your key responsibilities In your role as an EY Consultant in our Technology Service Delivery, you will have responsibility for designing & delivering key aspects of our projects and transformation programmes within our client base. You will be expected to: Deliver strategic and operational change Support / deliver the cost/benefits case Manage a work stream on a client facing engagement Engage and collaborate with clients' stakeholders across all levels of the organisation Build excellent client relationships Work as part of a high performing team, mentoring junior members of staff As a Manager you would be expected to: Act as a line manager to Senior Consultants and ACPs Develop excellent client relationships Influence stakeholders across all levels, including CEO Deliver with the use of proven project methodology Mange profitable engagements Council and mentor more junior members of staff Generate sales according to Advisory targets. Skills and attributes for success You will have knowledge and experience of the following: SAP software solutions - Underpinned with strong functional process knowledge and an ability to contextualise technology and deliver business value Designing and delivering SAP solutions (incl. evidence of displaying thoughtful insight) in one or more of the following areas: SAP S/4HANA SAP Finance SAP Project Systems SAP Group Reporting SAP Central Finance SAP Analytics, performance management and Reporting SAP Financial planning solutions - BPC and/or SAC for Planning SAP Ariba SAP Concur To qualify for the role you MUST have The ability to Manage projects independently from 'Discovery' phase through to go-live by applying as well as technical and business knowledge The ability to structure teams, manage work streams and create end to end solutions Excellent communication skills with fluency in English and ability to build 'Trusted Adviser' relationships The ability to define and evaluate end-to-end finance business processes and its integration with Procurement, Sales, Supply chain, Manufacturing, Payroll and HR etc. Ability to capture and translate business needs into functional specifications Able to lead and facilitate customer workshops Ability to lead in presales activities and product demonstrations A deep understanding of the Technology Development Lifecycle Strong project management techniques experience with Waterfall, Hybrid-Agile and Agile methods (e.g. Scrum, Lean, Kanban) Willingness to travel as required in relation to working at Client Sites on specific engagements Ideally, you'll also have 8+ years of experience in complex SAP delivery Experience of project delivery using SAP Activate An understanding of business transformation including Target Operating model definition and benefits case development Be qualified or working towards an accounting qualification Holds SAP certification A progressive approach to SAP implementation, experience of SAP solution architecture An understanding of the SAP roadmap and industry trends Exposure to the given market would be advantageous What we look for You will be comfortable working as part of a multi-disciplinary team, where you operate collaboratively with clients to help them digitize their business processes utilizing the latest SAP technology. You will add value by contextualizing, designing and delivering solutions within your domain expertise, you are expected to continuously develop your skills and product knowledge, staying up-to-date with SAP's innovations and leveraging this to provide insight and creative solutions. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now.
Dynamics Nav Developer £Neg + benefits. Microsoft Dynamics Nav, Navision, SQL Server, PowerBi, SSIS, Scrum, Dynamics Nav Developer- About the Company: My client are expanding and undergoing significant transformation across the group and have created a new role within their team for a Senior Dynamics Nav Developer and ideally some exposure to SQL Server, or PowerBi. Dynamics Nav Developer - About the role: The role is centred around developing Microsoft Dynamics NAV to include the various stages of the billing and invoicing process, integrating with other business systems and 3rd party applications where required. It will be part of an existing team of Nav Developers and other staff across the business, understanding process and help integration within the different businesses. The main focus of the role is to help streamline processes and consolidate systems. The role will be home-based and be part of a virtual team - holding meetings via MS Teams. The role will also involve managing data transformation and synchronization between platforms and creating custom code ( where required) to achieve integration. Dynamics Nav Developer - Key Responsibilities: Customise, design, and develop Nav solutions on multiple versions ( 2013 onwards) Facilitate and manage data migrations between Nav systems Present documented solutions for approval Implement approved solutions Integrate Nav with other third-party applications such as payroll Creation of test plans and working with users to ensure adequate testing at each stage Produce and maintain accurate documentation to support implementations, while maintaining best practice Dynamics Nav Developer - Essential Technical Skills: Candidates must have a some exposure to most of the technologies listed below: Proven experience of developing Dynamics NAV systems Experience of working in Scrum / agile methodologies Some exposure to working with APIs, and data connections, and web services Demonstrable experience of managing and facilitating data migrations between Nav systems Able to adhere to relevant legal, regulatory & ISO Policies, Process Workflows , Codes of Conduct Any exposure to PowerBi, SSIS, Dynamics CRM will all be of interest, but not essential Dynamics Nav Developer - Benefits: Competitve basic salary on offer Healthcare. 25 days holiday Flexible bens package Home-based If you are keen to join a progressive company in a newly created role, and make an impact within their Dynamics Nav Development function for customers they manage through their Managed Service function then please apply. Langland Consultants acts as an Employment Agency /Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future. You are within your rights to ask us to remove your information at any time.
Sep 11, 2021
Full time
Dynamics Nav Developer £Neg + benefits. Microsoft Dynamics Nav, Navision, SQL Server, PowerBi, SSIS, Scrum, Dynamics Nav Developer- About the Company: My client are expanding and undergoing significant transformation across the group and have created a new role within their team for a Senior Dynamics Nav Developer and ideally some exposure to SQL Server, or PowerBi. Dynamics Nav Developer - About the role: The role is centred around developing Microsoft Dynamics NAV to include the various stages of the billing and invoicing process, integrating with other business systems and 3rd party applications where required. It will be part of an existing team of Nav Developers and other staff across the business, understanding process and help integration within the different businesses. The main focus of the role is to help streamline processes and consolidate systems. The role will be home-based and be part of a virtual team - holding meetings via MS Teams. The role will also involve managing data transformation and synchronization between platforms and creating custom code ( where required) to achieve integration. Dynamics Nav Developer - Key Responsibilities: Customise, design, and develop Nav solutions on multiple versions ( 2013 onwards) Facilitate and manage data migrations between Nav systems Present documented solutions for approval Implement approved solutions Integrate Nav with other third-party applications such as payroll Creation of test plans and working with users to ensure adequate testing at each stage Produce and maintain accurate documentation to support implementations, while maintaining best practice Dynamics Nav Developer - Essential Technical Skills: Candidates must have a some exposure to most of the technologies listed below: Proven experience of developing Dynamics NAV systems Experience of working in Scrum / agile methodologies Some exposure to working with APIs, and data connections, and web services Demonstrable experience of managing and facilitating data migrations between Nav systems Able to adhere to relevant legal, regulatory & ISO Policies, Process Workflows , Codes of Conduct Any exposure to PowerBi, SSIS, Dynamics CRM will all be of interest, but not essential Dynamics Nav Developer - Benefits: Competitve basic salary on offer Healthcare. 25 days holiday Flexible bens package Home-based If you are keen to join a progressive company in a newly created role, and make an impact within their Dynamics Nav Development function for customers they manage through their Managed Service function then please apply. Langland Consultants acts as an Employment Agency /Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future. You are within your rights to ask us to remove your information at any time.
Project Manager, Application Software & Consulting experience - Basingstoke
We are looking for a dynamic, organised Project Manager who has managed IT application software projects. You will have worked with solutions such as ERP, Legal Software, Accounting / Financial systems, Document Management, HR & Payroll, Property Management or Construction Software, Events Management, Manufacturing / MRP software or something similar. Your skills will have been gained at a software reseller, vendor or software consultancy and you should be capable of managing larger projects as well as several concurrent small ones. You will be office based (near Basingstoke) with travel to client sites, and some flexibility for working from home.
There is a wide salary range on offer from £40-£55k (they will happily consider junior, mid-range and experienced PM's) with a £6k car allowance and company benefits. Initially you can expect to be in the office 3 days a week for the first few months, which will probably drop down to two days a week, so reasonable proximity to their offices near Basingstoke is also important.
This busy, well established and extremely successful consulting firm, provides Sage ERP, accounting and CRM business software to client companies; their solutions cover finance, manufacturing, ecommerce, warehousing, distribution, order processing, HR & Payroll, document management, sales & marketing and CRM. Your job is to work with the customers' on the requirements managing the whole process to delivery and go live.
The company is part of a UK group or ERP software resellers - this is a very busy division and typically they have up to 125 software implementation projects on the go at once - of which some might be on hold, some are waiting for client action, some are in the software development phase, some are waiting for resource etc. Your job will be to manage the clients' expectations and keep your portfolio of projects rolling forward as well as organising your implementation consultants and keeping track of each stage of the projects. You will need to liaise with the consulting teams and software development teams.
If you are a hard working Project Manager with a reseller, vendor or consultancy background and Application Software skills, this is a terrific opportunity to move to a top 10 UK consultancy that works with the full range of Sage solutions including Sage 200, Sage ERP X3, Sage 1000, Sage CRM and SalesLogix. They have a long track record of successfully delivering on premise and cloud based solutions into the SME market, and a thorough understanding of their customers' business requirements with the skills and resources to deal with bespoke software customisations.
You will be an accomplished Software Project Manager who is well organised, good under pressure and an enthusiastic leader. Good communication skills, with strong stakeholder and relationship / team management skills are essential, and the ability to develop, lead and motivate your project teams to achieve the desired results. You will be motivated and pragmatic and adept at creating the right project environment to ensure successful implementations of application software solutions.
You should be capable of managing projects of up to £100k, 50 days of consulting and £50k's worth of software / licenses, as well as managing multiple smaller projects of around 10 days consulting. Your core skills will include the ability to effectively manage customer expectations, manage project creep, keep the project within scope, deliver profitable projects and find the commercial balance between customer satisfaction and getting the project finished on time and to budget.
The job of a Project Manager here can be a tough one with many challenges - so you will be the type of person who is not easily intimidated and works really well when the pressure is on! However, you will have many other PM's around you to work with.
If this sounds like the type of software project management role you could really get your teeth into, then contact Jake King or Carolyn MacLurg at Ambis Resourcing for further information or to apply
Sep 09, 2016
Project Manager, Application Software & Consulting experience - Basingstoke
We are looking for a dynamic, organised Project Manager who has managed IT application software projects. You will have worked with solutions such as ERP, Legal Software, Accounting / Financial systems, Document Management, HR & Payroll, Property Management or Construction Software, Events Management, Manufacturing / MRP software or something similar. Your skills will have been gained at a software reseller, vendor or software consultancy and you should be capable of managing larger projects as well as several concurrent small ones. You will be office based (near Basingstoke) with travel to client sites, and some flexibility for working from home.
There is a wide salary range on offer from £40-£55k (they will happily consider junior, mid-range and experienced PM's) with a £6k car allowance and company benefits. Initially you can expect to be in the office 3 days a week for the first few months, which will probably drop down to two days a week, so reasonable proximity to their offices near Basingstoke is also important.
This busy, well established and extremely successful consulting firm, provides Sage ERP, accounting and CRM business software to client companies; their solutions cover finance, manufacturing, ecommerce, warehousing, distribution, order processing, HR & Payroll, document management, sales & marketing and CRM. Your job is to work with the customers' on the requirements managing the whole process to delivery and go live.
The company is part of a UK group or ERP software resellers - this is a very busy division and typically they have up to 125 software implementation projects on the go at once - of which some might be on hold, some are waiting for client action, some are in the software development phase, some are waiting for resource etc. Your job will be to manage the clients' expectations and keep your portfolio of projects rolling forward as well as organising your implementation consultants and keeping track of each stage of the projects. You will need to liaise with the consulting teams and software development teams.
If you are a hard working Project Manager with a reseller, vendor or consultancy background and Application Software skills, this is a terrific opportunity to move to a top 10 UK consultancy that works with the full range of Sage solutions including Sage 200, Sage ERP X3, Sage 1000, Sage CRM and SalesLogix. They have a long track record of successfully delivering on premise and cloud based solutions into the SME market, and a thorough understanding of their customers' business requirements with the skills and resources to deal with bespoke software customisations.
You will be an accomplished Software Project Manager who is well organised, good under pressure and an enthusiastic leader. Good communication skills, with strong stakeholder and relationship / team management skills are essential, and the ability to develop, lead and motivate your project teams to achieve the desired results. You will be motivated and pragmatic and adept at creating the right project environment to ensure successful implementations of application software solutions.
You should be capable of managing projects of up to £100k, 50 days of consulting and £50k's worth of software / licenses, as well as managing multiple smaller projects of around 10 days consulting. Your core skills will include the ability to effectively manage customer expectations, manage project creep, keep the project within scope, deliver profitable projects and find the commercial balance between customer satisfaction and getting the project finished on time and to budget.
The job of a Project Manager here can be a tough one with many challenges - so you will be the type of person who is not easily intimidated and works really well when the pressure is on! However, you will have many other PM's around you to work with.
If this sounds like the type of software project management role you could really get your teeth into, then contact Jake King or Carolyn MacLurg at Ambis Resourcing for further information or to apply
Our client an International market leading HR & Payroll Systems Vendor are currently recruiting highly passionate, motivated and enthusiastic Implementation Consultants to join their growing team within the UK.
Reporting to the Project Manager, your duties will include:
* Supporting and managing the continuous improvement of clients HR & Payroll Systems across the UK.
* Analysing, configuring and implementing solutions to address the needs of the client.
* Set up and assist on projects that will develop the initial implementation.
* Migration of data between HR/Payroll Systems.
Essential skills:
* Minimum 3 years hands on experience of HR & Payroll System Implementation with ResourceLink being highly advantageous.
* Manage and run projects that develop the system to address business needs.
* Experience of data migration, analysing, configuration and implementing HR & Payroll Systems.
Within this autonomous role and as part of the implementation team you will have the opportunity to learn and develop new skills as well as utilising existing ones.
In return you will be offered a competitive salary with excellent benefits including car allowance
Sep 09, 2016
Our client an International market leading HR & Payroll Systems Vendor are currently recruiting highly passionate, motivated and enthusiastic Implementation Consultants to join their growing team within the UK.
Reporting to the Project Manager, your duties will include:
* Supporting and managing the continuous improvement of clients HR & Payroll Systems across the UK.
* Analysing, configuring and implementing solutions to address the needs of the client.
* Set up and assist on projects that will develop the initial implementation.
* Migration of data between HR/Payroll Systems.
Essential skills:
* Minimum 3 years hands on experience of HR & Payroll System Implementation with ResourceLink being highly advantageous.
* Manage and run projects that develop the system to address business needs.
* Experience of data migration, analysing, configuration and implementing HR & Payroll Systems.
Within this autonomous role and as part of the implementation team you will have the opportunity to learn and develop new skills as well as utilising existing ones.
In return you will be offered a competitive salary with excellent benefits including car allowance
Project Manager, Application Software & Consulting experience - Basingstoke
We are looking for a dynamic, organised Project Manager who has managed IT application software projects. You will have worked with solutions such as ERP, Legal Software, Accounting / Financial systems, Document Management, HR & Payroll, Property Management or Construction Software, Events Management, Manufacturing / MRP software or something similar. Your skills will have been gained at a software reseller, vendor or software consultancy and you should be capable of managing larger projects as well as several concurrent small ones. You will be office based (near Basingstoke) with travel to client sites, and some flexibility for working from home.
There is a wide salary range on offer from £40-£55k (they will happily consider junior, mid-range and experienced PM's) with a £6k car allowance and company benefits. Initially you can expect to be in the office 3 days a week for the first few months, which will probably drop down to two days a week, so reasonable proximity to their offices near Basingstoke is also important.
This busy, well established and extremely successful consulting firm, provides Sage ERP, accounting and CRM business software to client companies; their solutions cover finance, manufacturing, ecommerce, warehousing, distribution, order processing, HR & Payroll, document management, sales & marketing and CRM. Your job is to work with the customers' on the requirements managing the whole process to delivery and go live.
The company is part of a UK group or ERP software resellers - this is a very busy division and typically they have up to 125 software implementation projects on the go at once - of which some might be on hold, some are waiting for client action, some are in the software development phase, some are waiting for resource etc. Your job will be to manage the clients' expectations and keep your portfolio of projects rolling forward as well as organising your implementation consultants and keeping track of each stage of the projects. You will need to liaise with the consulting teams and software development teams.
If you are a hard working Project Manager with a reseller, vendor or consultancy background and Application Software skills, this is a terrific opportunity to move to a top 10 UK consultancy that works with the full range of Sage solutions including Sage 200, Sage ERP X3, Sage 1000, Sage CRM and SalesLogix. They have a long track record of successfully delivering on premise and cloud based solutions into the SME market, and a thorough understanding of their customers' business requirements with the skills and resources to deal with bespoke software customisations.
You will be an accomplished Software Project Manager who is well organised, good under pressure and an enthusiastic leader. Good communication skills, with strong stakeholder and relationship / team management skills are essential, and the ability to develop, lead and motivate your project teams to achieve the desired results. You will be motivated and pragmatic and adept at creating the right project environment to ensure successful implementations of application software solutions.
You should be capable of managing projects of up to £100k, 50 days of consulting and £50k's worth of software / licenses, as well as managing multiple smaller projects of around 10 days consulting. Your core skills will include the ability to effectively manage customer expectations, manage project creep, keep the project within scope, deliver profitable projects and find the commercial balance between customer satisfaction and getting the project finished on time and to budget.
The job of a Project Manager here can be a tough one with many challenges - so you will be the type of person who is not easily intimidated and works really well when the pressure is on! However, you will have many other PM's around you to work with.
If this sounds like the type of software project management role you could really get your teeth into, then contact Jake King or Carolyn MacLurg at Ambis Resourcing for further information or to apply
Sep 09, 2016
Project Manager, Application Software & Consulting experience - Basingstoke
We are looking for a dynamic, organised Project Manager who has managed IT application software projects. You will have worked with solutions such as ERP, Legal Software, Accounting / Financial systems, Document Management, HR & Payroll, Property Management or Construction Software, Events Management, Manufacturing / MRP software or something similar. Your skills will have been gained at a software reseller, vendor or software consultancy and you should be capable of managing larger projects as well as several concurrent small ones. You will be office based (near Basingstoke) with travel to client sites, and some flexibility for working from home.
There is a wide salary range on offer from £40-£55k (they will happily consider junior, mid-range and experienced PM's) with a £6k car allowance and company benefits. Initially you can expect to be in the office 3 days a week for the first few months, which will probably drop down to two days a week, so reasonable proximity to their offices near Basingstoke is also important.
This busy, well established and extremely successful consulting firm, provides Sage ERP, accounting and CRM business software to client companies; their solutions cover finance, manufacturing, ecommerce, warehousing, distribution, order processing, HR & Payroll, document management, sales & marketing and CRM. Your job is to work with the customers' on the requirements managing the whole process to delivery and go live.
The company is part of a UK group or ERP software resellers - this is a very busy division and typically they have up to 125 software implementation projects on the go at once - of which some might be on hold, some are waiting for client action, some are in the software development phase, some are waiting for resource etc. Your job will be to manage the clients' expectations and keep your portfolio of projects rolling forward as well as organising your implementation consultants and keeping track of each stage of the projects. You will need to liaise with the consulting teams and software development teams.
If you are a hard working Project Manager with a reseller, vendor or consultancy background and Application Software skills, this is a terrific opportunity to move to a top 10 UK consultancy that works with the full range of Sage solutions including Sage 200, Sage ERP X3, Sage 1000, Sage CRM and SalesLogix. They have a long track record of successfully delivering on premise and cloud based solutions into the SME market, and a thorough understanding of their customers' business requirements with the skills and resources to deal with bespoke software customisations.
You will be an accomplished Software Project Manager who is well organised, good under pressure and an enthusiastic leader. Good communication skills, with strong stakeholder and relationship / team management skills are essential, and the ability to develop, lead and motivate your project teams to achieve the desired results. You will be motivated and pragmatic and adept at creating the right project environment to ensure successful implementations of application software solutions.
You should be capable of managing projects of up to £100k, 50 days of consulting and £50k's worth of software / licenses, as well as managing multiple smaller projects of around 10 days consulting. Your core skills will include the ability to effectively manage customer expectations, manage project creep, keep the project within scope, deliver profitable projects and find the commercial balance between customer satisfaction and getting the project finished on time and to budget.
The job of a Project Manager here can be a tough one with many challenges - so you will be the type of person who is not easily intimidated and works really well when the pressure is on! However, you will have many other PM's around you to work with.
If this sounds like the type of software project management role you could really get your teeth into, then contact Jake King or Carolyn MacLurg at Ambis Resourcing for further information or to apply
Application Support Consultant for ERP Software in Birmingham. Learn SQL Server, work with a dynamic, busy, friendly team of ERP Support Consultants, and great prospects for moving into consultancy and software implementation in the future. Starting salary from £18 - 25k depending on your level of experience, with frequent salary reviews, death in service benefit and good pension scheme. Their offices are based just North East of central Birmingham, close to the M6.
This successful ERP software consultancy, specialises in providing solutions for the manufacturing and supply chain industries. Their current team of 7 Application Support Consultants, work with an additional 5 people in the technical services team, providing a superb level of customer support to the client base of over 300 nationwide clients. Some of the clients have 50 users across all areas of the business including:
* Manufacturing
* Accounting & Finance
* Supply Chain
* Sales & Marketing
* Warehousing
* Distribution
* Document Management
* Production Management
So the support emails and calls are varied and interesting, and the team are upbeat and motivated - it's a good environment to work in.
The applications support team work on answering support telephone calls and also get a lot of support tickets through the online Portal. They use their own in-house ERP software to log and track the calls, which is a nice feature.
They are looking for a bright, dedicated candidate and you need to have software application support experience within any application software sector, so it could be ERP or CRM, HR or Payroll, Property Management or Construction software, MRP, or Finance or Accounting software, or even Document Management or Legal software. If you also have some technical skills with SQL Server or any Servers, or database experience that would be a big help too.
WHY IS THIS A GREAT JOB?
* You will learn SQL Server in-depth which is a great skill to have
* You will learn all the modules of ERP software
* You will work with a fun, happy team of 7 support people
* The manager is a really decent bloke, great to work with and always fair
The specialist ERP software that they develop and sell, covers lots of different modules and functions, so you will always be doing something different. Their clients are from 100's of different industries so you will get experience of a wide range of businesses, and support people in this team get promoted to consulting and software implementation, so the prospects here are great.
If you would like to know more about this role contact Jake King or Carolyn MacLurg at Ambis Resourcing or send us a copy of an up to date CV for a call back. This is just one of many ERP and accounting software support and implementation roles that we have nationwide across the UK, so feel free to get in touch with us for advice or an informal discussion
Sep 09, 2016
Application Support Consultant for ERP Software in Birmingham. Learn SQL Server, work with a dynamic, busy, friendly team of ERP Support Consultants, and great prospects for moving into consultancy and software implementation in the future. Starting salary from £18 - 25k depending on your level of experience, with frequent salary reviews, death in service benefit and good pension scheme. Their offices are based just North East of central Birmingham, close to the M6.
This successful ERP software consultancy, specialises in providing solutions for the manufacturing and supply chain industries. Their current team of 7 Application Support Consultants, work with an additional 5 people in the technical services team, providing a superb level of customer support to the client base of over 300 nationwide clients. Some of the clients have 50 users across all areas of the business including:
* Manufacturing
* Accounting & Finance
* Supply Chain
* Sales & Marketing
* Warehousing
* Distribution
* Document Management
* Production Management
So the support emails and calls are varied and interesting, and the team are upbeat and motivated - it's a good environment to work in.
The applications support team work on answering support telephone calls and also get a lot of support tickets through the online Portal. They use their own in-house ERP software to log and track the calls, which is a nice feature.
They are looking for a bright, dedicated candidate and you need to have software application support experience within any application software sector, so it could be ERP or CRM, HR or Payroll, Property Management or Construction software, MRP, or Finance or Accounting software, or even Document Management or Legal software. If you also have some technical skills with SQL Server or any Servers, or database experience that would be a big help too.
WHY IS THIS A GREAT JOB?
* You will learn SQL Server in-depth which is a great skill to have
* You will learn all the modules of ERP software
* You will work with a fun, happy team of 7 support people
* The manager is a really decent bloke, great to work with and always fair
The specialist ERP software that they develop and sell, covers lots of different modules and functions, so you will always be doing something different. Their clients are from 100's of different industries so you will get experience of a wide range of businesses, and support people in this team get promoted to consulting and software implementation, so the prospects here are great.
If you would like to know more about this role contact Jake King or Carolyn MacLurg at Ambis Resourcing or send us a copy of an up to date CV for a call back. This is just one of many ERP and accounting software support and implementation roles that we have nationwide across the UK, so feel free to get in touch with us for advice or an informal discussion
This is a new position for an Application Support Consultant / 1st Line Support, Support Analyst with some Accounting or ERP software support experience. This role has real potential for someone to move into software implementation, training, demos or account management and also to learn other software such as payroll, HR and Dynamics CRM. They would like a local candidate as the role will be office based and there is real opportunity here to progress your career - starting salary to £27k plus benefits and cross training.
This is a full service IT company that offers support, consultancy and training across a wide range of business products and has been in business for over 35 years. They often act as the IT department for small businesses and sell accounting, payroll and CRM software as well as other specialist business solutions along with networks, infrastructure and servers. So they can cover the total needs of SME's.
They are a solid, successful business and have around 30 happy staff. They are looking for someone with accounting or ERP software support experience to work with their customers on their accounting solution giving first line support by phone, email and remote connection.
There is a new version of the software coming out soon and a lot of demand for consultancy and ongoing support. So they are looking for someone to join them, who can be mentored by the current accounting software consultants and learn the product thoroughly.
You need to have good communication & customer service skills and will have worked in a first line support role with some knowledge of accounting or ERP software such as SAP Business One, Sage 200, Pegasus Opera, Access Dimensions, Agresso, Dynamics NAV, Kerridge, Pinewood, Sage 50, Exchequer, Dynamics GP, Coda, Sage L500, Epicor, Lawson, SunAccounts or similar.
There is potential to also give Application Support for HR software, Payroll & PAYE solutions and other business applications, so there will be plenty for you to learn and adding these skills to your CV will only give your employability a boost. The job could develop into a client facing consulting role, doing implementations and projects, or demonstrating software or doing some account management. There is plenty of scope to go down whichever route appeals to you.
Contact Jake King or Carolyn MacLurg at Ambis Resourcing to find out more or to apply
Sep 09, 2016
This is a new position for an Application Support Consultant / 1st Line Support, Support Analyst with some Accounting or ERP software support experience. This role has real potential for someone to move into software implementation, training, demos or account management and also to learn other software such as payroll, HR and Dynamics CRM. They would like a local candidate as the role will be office based and there is real opportunity here to progress your career - starting salary to £27k plus benefits and cross training.
This is a full service IT company that offers support, consultancy and training across a wide range of business products and has been in business for over 35 years. They often act as the IT department for small businesses and sell accounting, payroll and CRM software as well as other specialist business solutions along with networks, infrastructure and servers. So they can cover the total needs of SME's.
They are a solid, successful business and have around 30 happy staff. They are looking for someone with accounting or ERP software support experience to work with their customers on their accounting solution giving first line support by phone, email and remote connection.
There is a new version of the software coming out soon and a lot of demand for consultancy and ongoing support. So they are looking for someone to join them, who can be mentored by the current accounting software consultants and learn the product thoroughly.
You need to have good communication & customer service skills and will have worked in a first line support role with some knowledge of accounting or ERP software such as SAP Business One, Sage 200, Pegasus Opera, Access Dimensions, Agresso, Dynamics NAV, Kerridge, Pinewood, Sage 50, Exchequer, Dynamics GP, Coda, Sage L500, Epicor, Lawson, SunAccounts or similar.
There is potential to also give Application Support for HR software, Payroll & PAYE solutions and other business applications, so there will be plenty for you to learn and adding these skills to your CV will only give your employability a boost. The job could develop into a client facing consulting role, doing implementations and projects, or demonstrating software or doing some account management. There is plenty of scope to go down whichever route appeals to you.
Contact Jake King or Carolyn MacLurg at Ambis Resourcing to find out more or to apply
Project Manager, Application Software & Consulting experience - Basingstoke
We are looking for a dynamic, organised Project Manager who has managed IT application software projects. You will have worked with solutions such as ERP, Legal Software, Accounting / Financial systems, Document Management, HR & Payroll, Property Management or Construction Software, Events Management, Manufacturing / MRP software or something similar. Your skills will have been gained at a software reseller, vendor or software consultancy and you should be capable of managing larger projects as well as several concurrent small ones. You will be office based (near Basingstoke) with travel to client sites, and some flexibility for working from home.
There is a wide salary range on offer from £40-£55k (they will happily consider junior, mid-range and experienced PM's) with a £6k car allowance and company benefits. Initially you can expect to be in the office 3 days a week for the first few months, which will probably drop down to two days a week, so reasonable proximity to their offices near Basingstoke is also important.
This busy, well established and extremely successful consulting firm, provides Sage ERP, accounting and CRM business software to client companies; their solutions cover finance, manufacturing, ecommerce, warehousing, distribution, order processing, HR & Payroll, document management, sales & marketing and CRM. Your job is to work with the customers' on the requirements managing the whole process to delivery and go live.
The company is part of a UK group or ERP software resellers - this is a very busy division and typically they have up to 125 software implementation projects on the go at once - of which some might be on hold, some are waiting for client action, some are in the software development phase, some are waiting for resource etc. Your job will be to manage the clients' expectations and keep your portfolio of projects rolling forward as well as organising your implementation consultants and keeping track of each stage of the projects. You will need to liaise with the consulting teams and software development teams.
If you are a hard working Project Manager with a reseller, vendor or consultancy background and Application Software skills, this is a terrific opportunity to move to a top 10 UK consultancy that works with the full range of Sage solutions including Sage 200, Sage ERP X3, Sage 1000, Sage CRM and SalesLogix. They have a long track record of successfully delivering on premise and cloud based solutions into the SME market, and a thorough understanding of their customers' business requirements with the skills and resources to deal with bespoke software customisations.
You will be an accomplished Software Project Manager who is well organised, good under pressure and an enthusiastic leader. Good communication skills, with strong stakeholder and relationship / team management skills are essential, and the ability to develop, lead and motivate your project teams to achieve the desired results. You will be motivated and pragmatic and adept at creating the right project environment to ensure successful implementations of application software solutions.
You should be capable of managing projects of up to £100k, 50 days of consulting and £50k's worth of software / licenses, as well as managing multiple smaller projects of around 10 days consulting. Your core skills will include the ability to effectively manage customer expectations, manage project creep, keep the project within scope, deliver profitable projects and find the commercial balance between customer satisfaction and getting the project finished on time and to budget.
The job of a Project Manager here can be a tough one with many challenges - so you will be the type of person who is not easily intimidated and works really well when the pressure is on! However, you will have many other PM's around you to work with.
If this sounds like the type of software project management role you could really get your teeth into, then contact Jake King or Carolyn MacLurg at Ambis Resourcing for further information or to apply
Sep 09, 2016
Project Manager, Application Software & Consulting experience - Basingstoke
We are looking for a dynamic, organised Project Manager who has managed IT application software projects. You will have worked with solutions such as ERP, Legal Software, Accounting / Financial systems, Document Management, HR & Payroll, Property Management or Construction Software, Events Management, Manufacturing / MRP software or something similar. Your skills will have been gained at a software reseller, vendor or software consultancy and you should be capable of managing larger projects as well as several concurrent small ones. You will be office based (near Basingstoke) with travel to client sites, and some flexibility for working from home.
There is a wide salary range on offer from £40-£55k (they will happily consider junior, mid-range and experienced PM's) with a £6k car allowance and company benefits. Initially you can expect to be in the office 3 days a week for the first few months, which will probably drop down to two days a week, so reasonable proximity to their offices near Basingstoke is also important.
This busy, well established and extremely successful consulting firm, provides Sage ERP, accounting and CRM business software to client companies; their solutions cover finance, manufacturing, ecommerce, warehousing, distribution, order processing, HR & Payroll, document management, sales & marketing and CRM. Your job is to work with the customers' on the requirements managing the whole process to delivery and go live.
The company is part of a UK group or ERP software resellers - this is a very busy division and typically they have up to 125 software implementation projects on the go at once - of which some might be on hold, some are waiting for client action, some are in the software development phase, some are waiting for resource etc. Your job will be to manage the clients' expectations and keep your portfolio of projects rolling forward as well as organising your implementation consultants and keeping track of each stage of the projects. You will need to liaise with the consulting teams and software development teams.
If you are a hard working Project Manager with a reseller, vendor or consultancy background and Application Software skills, this is a terrific opportunity to move to a top 10 UK consultancy that works with the full range of Sage solutions including Sage 200, Sage ERP X3, Sage 1000, Sage CRM and SalesLogix. They have a long track record of successfully delivering on premise and cloud based solutions into the SME market, and a thorough understanding of their customers' business requirements with the skills and resources to deal with bespoke software customisations.
You will be an accomplished Software Project Manager who is well organised, good under pressure and an enthusiastic leader. Good communication skills, with strong stakeholder and relationship / team management skills are essential, and the ability to develop, lead and motivate your project teams to achieve the desired results. You will be motivated and pragmatic and adept at creating the right project environment to ensure successful implementations of application software solutions.
You should be capable of managing projects of up to £100k, 50 days of consulting and £50k's worth of software / licenses, as well as managing multiple smaller projects of around 10 days consulting. Your core skills will include the ability to effectively manage customer expectations, manage project creep, keep the project within scope, deliver profitable projects and find the commercial balance between customer satisfaction and getting the project finished on time and to budget.
The job of a Project Manager here can be a tough one with many challenges - so you will be the type of person who is not easily intimidated and works really well when the pressure is on! However, you will have many other PM's around you to work with.
If this sounds like the type of software project management role you could really get your teeth into, then contact Jake King or Carolyn MacLurg at Ambis Resourcing for further information or to apply
Application Support Consultant for ERP Software in Birmingham. Learn SQL Server, work with a dynamic, busy, friendly team of ERP Support Consultants, and great prospects for moving into consultancy and software implementation in the future. Starting salary from £18 - 25k depending on your level of experience, with frequent salary reviews, death in service benefit and good pension scheme. Their offices are based just North East of central Birmingham, close to the M6.
This successful ERP software consultancy, specialises in providing solutions for the manufacturing and supply chain industries. Their current team of 7 Application Support Consultants, work with an additional 5 people in the technical services team, providing a superb level of customer support to the client base of over 300 nationwide clients. Some of the clients have 50 users across all areas of the business including:
* Manufacturing
* Accounting & Finance
* Supply Chain
* Sales & Marketing
* Warehousing
* Distribution
* Document Management
* Production Management
So the support emails and calls are varied and interesting, and the team are upbeat and motivated - it's a good environment to work in.
The applications support team work on answering support telephone calls and also get a lot of support tickets through the online Portal. They use their own in-house ERP software to log and track the calls, which is a nice feature.
They are looking for a bright, dedicated candidate and you need to have software application support experience within any application software sector, so it could be ERP or CRM, HR or Payroll, Property Management or Construction software, MRP, or Finance or Accounting software, or even Document Management or Legal software. If you also have some technical skills with SQL Server or any Servers, or database experience that would be a big help too.
WHY IS THIS A GREAT JOB?
* You will learn SQL Server in-depth which is a great skill to have
* You will learn all the modules of ERP software
* You will work with a fun, happy team of 7 support people
* The manager is a really decent bloke, great to work with and always fair
The specialist ERP software that they develop and sell, covers lots of different modules and functions, so you will always be doing something different. Their clients are from 100's of different industries so you will get experience of a wide range of businesses, and support people in this team get promoted to consulting and software implementation, so the prospects here are great.
If you would like to know more about this role contact Jake King or Carolyn MacLurg at Ambis Resourcing or send us a copy of an up to date CV for a call back. This is just one of many ERP and accounting software support and implementation roles that we have nationwide across the UK, so feel free to get in touch with us for advice or an informal discussion
Sep 09, 2016
Application Support Consultant for ERP Software in Birmingham. Learn SQL Server, work with a dynamic, busy, friendly team of ERP Support Consultants, and great prospects for moving into consultancy and software implementation in the future. Starting salary from £18 - 25k depending on your level of experience, with frequent salary reviews, death in service benefit and good pension scheme. Their offices are based just North East of central Birmingham, close to the M6.
This successful ERP software consultancy, specialises in providing solutions for the manufacturing and supply chain industries. Their current team of 7 Application Support Consultants, work with an additional 5 people in the technical services team, providing a superb level of customer support to the client base of over 300 nationwide clients. Some of the clients have 50 users across all areas of the business including:
* Manufacturing
* Accounting & Finance
* Supply Chain
* Sales & Marketing
* Warehousing
* Distribution
* Document Management
* Production Management
So the support emails and calls are varied and interesting, and the team are upbeat and motivated - it's a good environment to work in.
The applications support team work on answering support telephone calls and also get a lot of support tickets through the online Portal. They use their own in-house ERP software to log and track the calls, which is a nice feature.
They are looking for a bright, dedicated candidate and you need to have software application support experience within any application software sector, so it could be ERP or CRM, HR or Payroll, Property Management or Construction software, MRP, or Finance or Accounting software, or even Document Management or Legal software. If you also have some technical skills with SQL Server or any Servers, or database experience that would be a big help too.
WHY IS THIS A GREAT JOB?
* You will learn SQL Server in-depth which is a great skill to have
* You will learn all the modules of ERP software
* You will work with a fun, happy team of 7 support people
* The manager is a really decent bloke, great to work with and always fair
The specialist ERP software that they develop and sell, covers lots of different modules and functions, so you will always be doing something different. Their clients are from 100's of different industries so you will get experience of a wide range of businesses, and support people in this team get promoted to consulting and software implementation, so the prospects here are great.
If you would like to know more about this role contact Jake King or Carolyn MacLurg at Ambis Resourcing or send us a copy of an up to date CV for a call back. This is just one of many ERP and accounting software support and implementation roles that we have nationwide across the UK, so feel free to get in touch with us for advice or an informal discussion
This is a new position for an Application Support Consultant / 1st Line Support, Support Analyst with some Accounting or ERP software support experience. This role has real potential for someone to move into software implementation, training, demos or account management and also to learn other software such as payroll, HR and Dynamics CRM. They would like a local candidate as the role will be office based and there is real opportunity here to progress your career - starting salary to £27k plus benefits and cross training.
This is a full service IT company that offers support, consultancy and training across a wide range of business products and has been in business for over 35 years. They often act as the IT department for small businesses and sell accounting, payroll and CRM software as well as other specialist business solutions along with networks, infrastructure and servers. So they can cover the total needs of SME's.
They are a solid, successful business and have around 30 happy staff. They are looking for someone with accounting or ERP software support experience to work with their customers on their accounting solution giving first line support by phone, email and remote connection.
There is a new version of the software coming out soon and a lot of demand for consultancy and ongoing support. So they are looking for someone to join them, who can be mentored by the current accounting software consultants and learn the product thoroughly.
You need to have good communication & customer service skills and will have worked in a first line support role with some knowledge of accounting or ERP software such as SAP Business One, Sage 200, Pegasus Opera, Access Dimensions, Agresso, Dynamics NAV, Kerridge, Pinewood, Sage 50, Exchequer, Dynamics GP, Coda, Sage L500, Epicor, Lawson, SunAccounts or similar.
There is potential to also give Application Support for HR software, Payroll & PAYE solutions and other business applications, so there will be plenty for you to learn and adding these skills to your CV will only give your employability a boost. The job could develop into a client facing consulting role, doing implementations and projects, or demonstrating software or doing some account management. There is plenty of scope to go down whichever route appeals to you.
Contact Jake King or Carolyn MacLurg at Ambis Resourcing to find out more or to apply
Sep 09, 2016
This is a new position for an Application Support Consultant / 1st Line Support, Support Analyst with some Accounting or ERP software support experience. This role has real potential for someone to move into software implementation, training, demos or account management and also to learn other software such as payroll, HR and Dynamics CRM. They would like a local candidate as the role will be office based and there is real opportunity here to progress your career - starting salary to £27k plus benefits and cross training.
This is a full service IT company that offers support, consultancy and training across a wide range of business products and has been in business for over 35 years. They often act as the IT department for small businesses and sell accounting, payroll and CRM software as well as other specialist business solutions along with networks, infrastructure and servers. So they can cover the total needs of SME's.
They are a solid, successful business and have around 30 happy staff. They are looking for someone with accounting or ERP software support experience to work with their customers on their accounting solution giving first line support by phone, email and remote connection.
There is a new version of the software coming out soon and a lot of demand for consultancy and ongoing support. So they are looking for someone to join them, who can be mentored by the current accounting software consultants and learn the product thoroughly.
You need to have good communication & customer service skills and will have worked in a first line support role with some knowledge of accounting or ERP software such as SAP Business One, Sage 200, Pegasus Opera, Access Dimensions, Agresso, Dynamics NAV, Kerridge, Pinewood, Sage 50, Exchequer, Dynamics GP, Coda, Sage L500, Epicor, Lawson, SunAccounts or similar.
There is potential to also give Application Support for HR software, Payroll & PAYE solutions and other business applications, so there will be plenty for you to learn and adding these skills to your CV will only give your employability a boost. The job could develop into a client facing consulting role, doing implementations and projects, or demonstrating software or doing some account management. There is plenty of scope to go down whichever route appeals to you.
Contact Jake King or Carolyn MacLurg at Ambis Resourcing to find out more or to apply