IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 27, 2024
Full time
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Are you looking for an opportunity to work in a market-leading company? If the answer is 'Yes', Banham are looking for a Lock Service Administrator to join the Lock Service team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? IT literate with good knowledge of Microsoft Excel Word and Outlook. Great written and verbal communication skills. Experience delivering fantastic customer service within an operational environment. Good geographical knowledge of the Southeast, Inner and Greater London. Ability to understand develop and apply coaching methods within the role. Good diary management skills Ability to work as part of the team Be proactive and flexible Can prioritise and plan work under pressure to meet deadlines Strong organisational skills Courteous and professional Being confident, thorough and collaborative Ability to work as part of a team as well as being productive by yourself Main duties & key responsibilities: Respond to emails, phone calls, queries and post from customers, engineers, and colleagues Book and rebook customers appointments Check and order items for the engineering team as necessary? General administration duties? Departmental reports Diary management for engineers Apply geographical/postcode knowledge to book calls in efficiently? Enter customer and account data in the correct format into the company's computer systems following the company's data program techniques and procedures.? Verify customer and account data by reviewing, correcting, updating data from both systems when account information is incomplete, inaccurate or missing.? Secure customer information by destroying credit/debit card information once the card has been used to take payment.? In line with the Company Handbook, maintaining operations by following company policies and procedures; reporting needed changes to your nominated manager or the appropriate department.? Maintain customer confidence and protecting operations by keeping information confidential.? Contribute to team effort by accomplishing related results as needed? Index and file of office records? Photocopy, scan and bind as required? Maintain good customer relations? Provide the correct advice and procedures to any customer's inquiring about Key Registration Assist customers with order queries Process trade orders through the system? Liaise with other departments to fulfil customer queries and to book installation dates.? Process key fob requests and queries through post, email and over the phone.? Assist with queries on locks, gates & grilles and be able to liaise with other departments when necessary.? Provide overflow support to other departments by picking up calls and providing administrative assistance. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Apr 26, 2024
Full time
Are you looking for an opportunity to work in a market-leading company? If the answer is 'Yes', Banham are looking for a Lock Service Administrator to join the Lock Service team. Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? IT literate with good knowledge of Microsoft Excel Word and Outlook. Great written and verbal communication skills. Experience delivering fantastic customer service within an operational environment. Good geographical knowledge of the Southeast, Inner and Greater London. Ability to understand develop and apply coaching methods within the role. Good diary management skills Ability to work as part of the team Be proactive and flexible Can prioritise and plan work under pressure to meet deadlines Strong organisational skills Courteous and professional Being confident, thorough and collaborative Ability to work as part of a team as well as being productive by yourself Main duties & key responsibilities: Respond to emails, phone calls, queries and post from customers, engineers, and colleagues Book and rebook customers appointments Check and order items for the engineering team as necessary? General administration duties? Departmental reports Diary management for engineers Apply geographical/postcode knowledge to book calls in efficiently? Enter customer and account data in the correct format into the company's computer systems following the company's data program techniques and procedures.? Verify customer and account data by reviewing, correcting, updating data from both systems when account information is incomplete, inaccurate or missing.? Secure customer information by destroying credit/debit card information once the card has been used to take payment.? In line with the Company Handbook, maintaining operations by following company policies and procedures; reporting needed changes to your nominated manager or the appropriate department.? Maintain customer confidence and protecting operations by keeping information confidential.? Contribute to team effort by accomplishing related results as needed? Index and file of office records? Photocopy, scan and bind as required? Maintain good customer relations? Provide the correct advice and procedures to any customer's inquiring about Key Registration Assist customers with order queries Process trade orders through the system? Liaise with other departments to fulfil customer queries and to book installation dates.? Process key fob requests and queries through post, email and over the phone.? Assist with queries on locks, gates & grilles and be able to liaise with other departments when necessary.? Provide overflow support to other departments by picking up calls and providing administrative assistance. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
MB341: Electronics Trainer Location: Lyneham Salary: £40,000 - £45,000 Working Hours: 39 hours per week - Monday to Friday (early finish on a Wednesday) Additional Company Benefits: Generous holiday allowance of 25 days plus 8 bank holidays, Reservist in the armed forces receive 10 days special paid leave, Matched contribution pension scheme up to 4.5% of salary, with life assurance Working from home and flexible work patterns, Employee assistance programme supporting physical, mental and financial wellbeing, Flexible benefits, including cycle to work scheme, discounts and our Share Ownership Scheme Overview: First Military Recruitment is proudly working in partnership with a fantastic International Defence business who are looking to recruit an Electronics Trainer on a permanent basis due to growth based at their Lyneham depot.Purpose of the role: Delivering Electrical/Electronic Principles, Analogue and Digital Electronics, Microprocessors and Projects. This involves theoretical and contextualised lessons and course development to meet Army standards and external accreditation. Duties and responsibilities: Deliver Contextualised Academic Lessons, both theory and practical for all of the above subjects. Marking of Exams and Course Work as required. Invigilation of exams. Course Preparation, including the development of blended learning materials/interactive online content. Apply Subject Matter Knowledge and Guidance to develop teaching material and support the course design process. Qualifications and experience: Level 5 (or above) Electrical/Electronic Eng. / Telecommunication / Computer Science Level 4 (HNC) Electrical/Electronic Eng. / Telecommunication / Computer Science or other related Engineering discipline Current and relevant engineering mathematical knowledge Recent Service leaver with a technical trade background, Army, RAF, RN. Teaching/Lecturing in FE/HE Environment, with an appreciation of modern apprenticeship requirements Knowledge and experience of working with Microsoft Office Knowledge of Moodle interactive software Professional and Personal Qualities: Works effectively in a positive leadership culture where ownership, accountability and decision making is collaboratively achieved Energy, drive and enthusiasm to continually improve self, course material and teaching ability Motivates and inspires others by maintaining a positive can do attitude Fosters an environment of development and learning where everyone can excel. Encourages constructive feedback and applies reflective practice to improve outcomes for learners Maintains a sense of ownership and accountability in all aspects of work Ability to work as part of a team and maintain positive relationships with colleagues, trainees and the customer. Strong interpersonal skills including effective communication skills for interacting with the customer and stakeholders in training development and admin Collaboratively develops solutions by listening to others and sharing solution focused ideas Supports and thrives in a culture which drives innovation, continuous improvement and the sharing of good practice Promotes diversity by bringing together different perspectives and experiences with genuine valuing of differences. MB341: Electronics Trainer Location: Lyneham Salary: £40,000 - £45,000 Working Hours: 39 hours per week - Monday to Friday (early finish on a Wednesday) Additional Company Benefits: Generous holiday allowance of 25 days plus 8 bank holidays, Reservist in the armed forces receive 10 days special paid leave, Matched contribution pension scheme up to 4.5% of salary, with life assurance Working from home and flexible work patterns, Employee assistance programme supporting physical, mental and financial wellbeing, Flexible benefits, including cycle to work scheme, discounts and our Share Ownership Scheme
Apr 26, 2024
Full time
MB341: Electronics Trainer Location: Lyneham Salary: £40,000 - £45,000 Working Hours: 39 hours per week - Monday to Friday (early finish on a Wednesday) Additional Company Benefits: Generous holiday allowance of 25 days plus 8 bank holidays, Reservist in the armed forces receive 10 days special paid leave, Matched contribution pension scheme up to 4.5% of salary, with life assurance Working from home and flexible work patterns, Employee assistance programme supporting physical, mental and financial wellbeing, Flexible benefits, including cycle to work scheme, discounts and our Share Ownership Scheme Overview: First Military Recruitment is proudly working in partnership with a fantastic International Defence business who are looking to recruit an Electronics Trainer on a permanent basis due to growth based at their Lyneham depot.Purpose of the role: Delivering Electrical/Electronic Principles, Analogue and Digital Electronics, Microprocessors and Projects. This involves theoretical and contextualised lessons and course development to meet Army standards and external accreditation. Duties and responsibilities: Deliver Contextualised Academic Lessons, both theory and practical for all of the above subjects. Marking of Exams and Course Work as required. Invigilation of exams. Course Preparation, including the development of blended learning materials/interactive online content. Apply Subject Matter Knowledge and Guidance to develop teaching material and support the course design process. Qualifications and experience: Level 5 (or above) Electrical/Electronic Eng. / Telecommunication / Computer Science Level 4 (HNC) Electrical/Electronic Eng. / Telecommunication / Computer Science or other related Engineering discipline Current and relevant engineering mathematical knowledge Recent Service leaver with a technical trade background, Army, RAF, RN. Teaching/Lecturing in FE/HE Environment, with an appreciation of modern apprenticeship requirements Knowledge and experience of working with Microsoft Office Knowledge of Moodle interactive software Professional and Personal Qualities: Works effectively in a positive leadership culture where ownership, accountability and decision making is collaboratively achieved Energy, drive and enthusiasm to continually improve self, course material and teaching ability Motivates and inspires others by maintaining a positive can do attitude Fosters an environment of development and learning where everyone can excel. Encourages constructive feedback and applies reflective practice to improve outcomes for learners Maintains a sense of ownership and accountability in all aspects of work Ability to work as part of a team and maintain positive relationships with colleagues, trainees and the customer. Strong interpersonal skills including effective communication skills for interacting with the customer and stakeholders in training development and admin Collaboratively develops solutions by listening to others and sharing solution focused ideas Supports and thrives in a culture which drives innovation, continuous improvement and the sharing of good practice Promotes diversity by bringing together different perspectives and experiences with genuine valuing of differences. MB341: Electronics Trainer Location: Lyneham Salary: £40,000 - £45,000 Working Hours: 39 hours per week - Monday to Friday (early finish on a Wednesday) Additional Company Benefits: Generous holiday allowance of 25 days plus 8 bank holidays, Reservist in the armed forces receive 10 days special paid leave, Matched contribution pension scheme up to 4.5% of salary, with life assurance Working from home and flexible work patterns, Employee assistance programme supporting physical, mental and financial wellbeing, Flexible benefits, including cycle to work scheme, discounts and our Share Ownership Scheme
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 26, 2024
Full time
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
Apr 26, 2024
Full time
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop Candidates residing in North East or Yorkshire such as Cleveland, Durham, Humberside, North Yorkshire , Northumberland, South Yorkshire , Tyne & Wear , Leeds, Sheffield, MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
Apr 26, 2024
Full time
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop Candidates residing in North East or Yorkshire such as Cleveland, Durham, Humberside, North Yorkshire , Northumberland, South Yorkshire , Tyne & Wear , Leeds, Sheffield, MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
Title: Trainee Unified Communiucations Engineer Salary: 13,000 - 16,000 Location: Bolton Embark on a career filled with diversity, creative opportunities, and a dynamic environment by joining our team as a Junior Unified Communications Engineer. We are actively seeking individuals with a passion for technology and a desire to learn. If you're ready to embrace a field with growing demand, we invite you to be part of our 18-month intensive training program, where you will acquire the essential skills to thrive in unified communications engineering. No prior experience is necessary, as comprehensive training will be provided to all successful candidates. Responsibilities: Install, connect, and test cabling systems. Diagnose and resolve faults in communication systems. Assemble and test telecommunications, AV, and CCTV components and equipment. Provide general administration support to the Service team. Assist customers with basic user instructions post-initial setup. Install and troubleshoot routers, modems, and network switches. Conduct on-site visits to customer premises. Fieldwork involvement. Overtime availability when required. Update the company ticketing system. Requirements: Quick learner with strong adaptability. Structured thinking skills. Excellent communication and interpersonal abilities. Basic proficiency in computer applications (Word, Excel, Outlook, etc.). High school diploma: GCSEs or equivalent. What you'll receive: Competitive salary of 13,000 - 16,000 per annum. Comprehensive training and development opportunities. NVQ Level Qualification in Unified Communications. Technical Certifications and Training Courses. Provision of tools, uniform, and personal protective equipment (PPE). Engaging role with daily challenges and excitement. Pension benefits. Yearly salary and development reviews. Enjoy a vibrant and fun office culture. Participate in day adventures and team nights out. Join us in this dynamic role where each day brings new challenges and opportunities for personal and professional growth. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Title: Trainee Unified Communiucations Engineer Salary: 13,000 - 16,000 Location: Bolton Embark on a career filled with diversity, creative opportunities, and a dynamic environment by joining our team as a Junior Unified Communications Engineer. We are actively seeking individuals with a passion for technology and a desire to learn. If you're ready to embrace a field with growing demand, we invite you to be part of our 18-month intensive training program, where you will acquire the essential skills to thrive in unified communications engineering. No prior experience is necessary, as comprehensive training will be provided to all successful candidates. Responsibilities: Install, connect, and test cabling systems. Diagnose and resolve faults in communication systems. Assemble and test telecommunications, AV, and CCTV components and equipment. Provide general administration support to the Service team. Assist customers with basic user instructions post-initial setup. Install and troubleshoot routers, modems, and network switches. Conduct on-site visits to customer premises. Fieldwork involvement. Overtime availability when required. Update the company ticketing system. Requirements: Quick learner with strong adaptability. Structured thinking skills. Excellent communication and interpersonal abilities. Basic proficiency in computer applications (Word, Excel, Outlook, etc.). High school diploma: GCSEs or equivalent. What you'll receive: Competitive salary of 13,000 - 16,000 per annum. Comprehensive training and development opportunities. NVQ Level Qualification in Unified Communications. Technical Certifications and Training Courses. Provision of tools, uniform, and personal protective equipment (PPE). Engaging role with daily challenges and excitement. Pension benefits. Yearly salary and development reviews. Enjoy a vibrant and fun office culture. Participate in day adventures and team nights out. Join us in this dynamic role where each day brings new challenges and opportunities for personal and professional growth. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Have you recently completed an IT degree/qualification and looking for your first career within the IT industry? We are currently recruiting for a Trainee IT Installation Engineer. The position will involve undertaking IT & EPoS (Point of Sale) installation, upgrades, configuration and customer training to retail and hospitality customers UK wide Details of the role: Carrying out IT Hardware & EPoS installation, upgrades and configuration Field based role, going to multiple retailers and hospitality establishments Providing customer training on how to use the point of sale systems Providing technical support from the office when not out in the field Some field based support required when problem cannot be resolved over the phone / remote services Frequent stays away from home will be applicable when working further afield Requirements: Candidate will have a relevant IT certification or qualification Full UK driving licence Full training will be provided on Epos systems The training for this position is 4-6 weeks, it will be all expensed in Ireland but will involve being away from home Working hours: Working Monday - Friday daytime work (9am - 5:30pm) Package: 18,000 starting salary with salary increments up to 23,000 Company car
Apr 26, 2024
Full time
Have you recently completed an IT degree/qualification and looking for your first career within the IT industry? We are currently recruiting for a Trainee IT Installation Engineer. The position will involve undertaking IT & EPoS (Point of Sale) installation, upgrades, configuration and customer training to retail and hospitality customers UK wide Details of the role: Carrying out IT Hardware & EPoS installation, upgrades and configuration Field based role, going to multiple retailers and hospitality establishments Providing customer training on how to use the point of sale systems Providing technical support from the office when not out in the field Some field based support required when problem cannot be resolved over the phone / remote services Frequent stays away from home will be applicable when working further afield Requirements: Candidate will have a relevant IT certification or qualification Full UK driving licence Full training will be provided on Epos systems The training for this position is 4-6 weeks, it will be all expensed in Ireland but will involve being away from home Working hours: Working Monday - Friday daytime work (9am - 5:30pm) Package: 18,000 starting salary with salary increments up to 23,000 Company car
Overview: Responsibilities: We are looking to recruit a highly service focused 2nd line technical support engineer to provide on-site support and maintain customer s network infrastructure Would Consider a Trainee with some Network Fundamentals Skills The successful candidate will have an advanced level of knowledge and experience in Network, Wi-Fi and Security technologies. On Site: Reading City Centre Responsible for: 2nd / 3rd line technical support of LAN, WAN, Wi-Fi and Security networks. Fault finding through to resolution and customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a Oncall Rota 1 in 3. May require overtime when required for out-of-hours/project activity. To succeed in the role, the following skills and attributes are key: Excellent customer service skills, including written and oral communication. Proven experience in a Networking/IT environment. Ability to work alone & within a team to provide the most effective method of service delivery. Pride in themselves and their work. Highly organized to meet strict deadlines and SLA s. Analytical and detail conscious. North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage.
Apr 26, 2024
Full time
Overview: Responsibilities: We are looking to recruit a highly service focused 2nd line technical support engineer to provide on-site support and maintain customer s network infrastructure Would Consider a Trainee with some Network Fundamentals Skills The successful candidate will have an advanced level of knowledge and experience in Network, Wi-Fi and Security technologies. On Site: Reading City Centre Responsible for: 2nd / 3rd line technical support of LAN, WAN, Wi-Fi and Security networks. Fault finding through to resolution and customer satisfaction. Producing documentation, reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a Oncall Rota 1 in 3. May require overtime when required for out-of-hours/project activity. To succeed in the role, the following skills and attributes are key: Excellent customer service skills, including written and oral communication. Proven experience in a Networking/IT environment. Ability to work alone & within a team to provide the most effective method of service delivery. Pride in themselves and their work. Highly organized to meet strict deadlines and SLA s. Analytical and detail conscious. North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage.
IT Support Engineer required by a well-established IT Support company based in Cheltenham. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting internal and external customers with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites. The ideal candidate needs to demonstrate Technical experience and has worked in this type of role previously. Ability to diagnose faults and solve technical issues Support existing customers Develop relationships with customer and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Engineer - Cheltenham
Apr 26, 2024
Full time
IT Support Engineer required by a well-established IT Support company based in Cheltenham. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting internal and external customers with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head office and at various sites. The ideal candidate needs to demonstrate Technical experience and has worked in this type of role previously. Ability to diagnose faults and solve technical issues Support existing customers Develop relationships with customer and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Engineer - Cheltenham
Wallace Hind Selection
Leamington Spa, Warwickshire
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 25, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 25, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 25, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Wallace Hind Selection
Stratford-upon-avon, Warwickshire
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 25, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 25, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 24, 2024
Full time
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 24, 2024
Full time
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Gleesons has partnered with a Rail Operations Business looking for a Project Manager. This Opportunity is working for an organically growing rail business that is looking for a PM looking to further their Career. Job Title : Project Manager Locations : Derby / London Salary : 60,000+ Duties : Ensure safe operation of rolling stock on the railway system, adhering to lease obligations. Review National Incident Reports (NIRs) and manage remedial actions. Support supplier accreditation and audit processes. Manage projects to meet time, cost, and quality objectives. Provide regular reporting on project progress, issues, costs, and risks. Conduct project reviews and update Project Execution Plans (PEPs). Chair contract review meetings and manage supplier invoices and payments. Handle contract variations and compile Engineering Change requests. Support maintenance specification development and audit suppliers for compliance. Manage warranty systems to minimise risk. Develop a clear transition plan from projects to business as usual. Collaborate with the PMO for standardisation of project delivery. Provide direct technical support to customers on leased vehicles. Address asset deterioration in maintenance/overhaul programs to protect residual value. Share learning's on asset protection across the business. Support the development of graduate trainees/engineering apprentices. Assist suppliers in improving working practices. Provide engineering services across the business as required. Key Skills: Project Management Experience Working within the Rail Industry Contracts work with Rail, Heavy Maintenance and Rolling stock. Budgeting and other Commercial aspects. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 24, 2024
Full time
Gleesons has partnered with a Rail Operations Business looking for a Project Manager. This Opportunity is working for an organically growing rail business that is looking for a PM looking to further their Career. Job Title : Project Manager Locations : Derby / London Salary : 60,000+ Duties : Ensure safe operation of rolling stock on the railway system, adhering to lease obligations. Review National Incident Reports (NIRs) and manage remedial actions. Support supplier accreditation and audit processes. Manage projects to meet time, cost, and quality objectives. Provide regular reporting on project progress, issues, costs, and risks. Conduct project reviews and update Project Execution Plans (PEPs). Chair contract review meetings and manage supplier invoices and payments. Handle contract variations and compile Engineering Change requests. Support maintenance specification development and audit suppliers for compliance. Manage warranty systems to minimise risk. Develop a clear transition plan from projects to business as usual. Collaborate with the PMO for standardisation of project delivery. Provide direct technical support to customers on leased vehicles. Address asset deterioration in maintenance/overhaul programs to protect residual value. Share learning's on asset protection across the business. Support the development of graduate trainees/engineering apprentices. Assist suppliers in improving working practices. Provide engineering services across the business as required. Key Skills: Project Management Experience Working within the Rail Industry Contracts work with Rail, Heavy Maintenance and Rolling stock. Budgeting and other Commercial aspects. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Are you looking for a career in IT/Network? My client is looking for somebody hands-on who s keen to learn. Much more important are practical skills than technical ones though an interest and some basic understanding of networking would be good. What they need for the moment is somebody who is a lot more hands on. The role is far more about installation than the technical side to start with. Out in a van, drilling holes, mounting steelwork up and down ladders etc Overview A Junior Network Engineer within is responsible for the installation and maintenance of customers networks. This will include on-site installation, survey and maintenance and on and off-site support of installed network equipment. A Junior Network Engineer reports to Engineering Manager and Senior Engineers. Duties & Responsibilities • Installing and maintaining networking and communications infrastructure. • To build and install steelwork bracketry, masts and associated communications equipment. • To install internal and external wireless equipment, such as point to point microwave radios, CCTV cameras, Mobile Data Routers and network equipment, in accordance with client brief and within budgetary constraints and time frames. • To complete site visit reports within the agreed time frame. • To meet key performance indicators in line with the company objectives to achieve expectations • Liaising with lead engineers, Project Managers or Engineering Manager to ensure prompt arrival on job sites. • Ensuring company van is suitably maintained, checked and stocked as per advice from more experienced engineers. • Ensure arrival on customers sites with presentable, customer facing attitude and demeanor.
Apr 24, 2024
Full time
Are you looking for a career in IT/Network? My client is looking for somebody hands-on who s keen to learn. Much more important are practical skills than technical ones though an interest and some basic understanding of networking would be good. What they need for the moment is somebody who is a lot more hands on. The role is far more about installation than the technical side to start with. Out in a van, drilling holes, mounting steelwork up and down ladders etc Overview A Junior Network Engineer within is responsible for the installation and maintenance of customers networks. This will include on-site installation, survey and maintenance and on and off-site support of installed network equipment. A Junior Network Engineer reports to Engineering Manager and Senior Engineers. Duties & Responsibilities • Installing and maintaining networking and communications infrastructure. • To build and install steelwork bracketry, masts and associated communications equipment. • To install internal and external wireless equipment, such as point to point microwave radios, CCTV cameras, Mobile Data Routers and network equipment, in accordance with client brief and within budgetary constraints and time frames. • To complete site visit reports within the agreed time frame. • To meet key performance indicators in line with the company objectives to achieve expectations • Liaising with lead engineers, Project Managers or Engineering Manager to ensure prompt arrival on job sites. • Ensuring company van is suitably maintained, checked and stocked as per advice from more experienced engineers. • Ensure arrival on customers sites with presentable, customer facing attitude and demeanor.
Have you recently completed an IT degree/qualification and looking for your first career within the IT industry? We are currently recruiting for a Trainee IT Installation Engineer. The position will involve undertaking IT & EPoS (Point of Sale) installation, upgrades, configuration and customer training to retail and hospitality customers UK wide Details of the role: Carrying out IT Hardware & EPoS installation, upgrades and configuration Field based role, going to multiple retailers and hospitality establishments Providing customer training on how to use the point of sale systems Providing technical support from the office when not out in the field Some field based support required when problem cannot be resolved over the phone / remote services Frequent stays away from home will be applicable when working further afield Requirements: Candidate will have a relevant IT certification or qualification Full UK driving licence Full training will be provided on Epos systems The training for this position is 4-6 weeks, it will be all expensed in Ireland but will involve being away from home Working hours: Working Monday - Friday daytime work (9am - 5:30pm) Package: £18,000 starting salary with salary increments up to £23,000 Company car
Apr 23, 2024
Full time
Have you recently completed an IT degree/qualification and looking for your first career within the IT industry? We are currently recruiting for a Trainee IT Installation Engineer. The position will involve undertaking IT & EPoS (Point of Sale) installation, upgrades, configuration and customer training to retail and hospitality customers UK wide Details of the role: Carrying out IT Hardware & EPoS installation, upgrades and configuration Field based role, going to multiple retailers and hospitality establishments Providing customer training on how to use the point of sale systems Providing technical support from the office when not out in the field Some field based support required when problem cannot be resolved over the phone / remote services Frequent stays away from home will be applicable when working further afield Requirements: Candidate will have a relevant IT certification or qualification Full UK driving licence Full training will be provided on Epos systems The training for this position is 4-6 weeks, it will be all expensed in Ireland but will involve being away from home Working hours: Working Monday - Friday daytime work (9am - 5:30pm) Package: £18,000 starting salary with salary increments up to £23,000 Company car