At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Apr 18, 2024
Full time
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Salesforce Product Owner Hybrid Work Opportunity in Reading Are you a skilled Salesforce Product Owner looking to make an impact? Join our dynamic team at a leading Digital Challenger in financial services as they embark on a journey of accelerated growth. Role Overview: As a Salesforce Product Owner, you'll lead as the Salesforce Change Lead, driving best practices and delivering Salesforce improvements for their operations teams. You'll collaborate with cross-functional squads to ensure a continual flow of development-ready work. Key Responsibilities: Collaborate with business stakeholders to gather insights and understand key processes, pain points, and strategic goals. Own and maintain the Operations Salesforce improvement backlog, prioritizing based on business value and strategic objectives. Translate business needs into actionable user stories, epics, and acceptance criteria. Develop and maintain the Operations Salesforce roadmap, ensuring alignment with company objectives. Champion Salesforce best practices and contribute to the wider platform roadmap. Ensure data quality and safeguard against common errors through good data hygiene processes. Stay updated on Salesforce best practices, new features, and industry trends, providing recommendations for continuous improvements. Role Requirements: Experience delivering operational improvements and managing a backlog of work. Proficiency in Salesforce Service Cloud with a good understanding of its core capabilities. Familiarity with Agile practices (e.g., scrum, kanban) and tools like Jira. Strong stakeholder management and communication skills. Ability to work under tight deadlines and balance multiple priorities. Analytical mindset with problem-solving skills and the ability to think creatively. Bachelor's degree or relevant experience in business. CII qualification preferred but not essential. Why Join Us: Opportunity to work with cutting-edge technology in a fast-paced environment. Flexible hybrid working model. Competitive salary and benefits package. If you're ready to take on a pivotal role in driving operational excellence through Salesforce, apply now to join our team! Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.
Apr 18, 2024
Full time
Salesforce Product Owner Hybrid Work Opportunity in Reading Are you a skilled Salesforce Product Owner looking to make an impact? Join our dynamic team at a leading Digital Challenger in financial services as they embark on a journey of accelerated growth. Role Overview: As a Salesforce Product Owner, you'll lead as the Salesforce Change Lead, driving best practices and delivering Salesforce improvements for their operations teams. You'll collaborate with cross-functional squads to ensure a continual flow of development-ready work. Key Responsibilities: Collaborate with business stakeholders to gather insights and understand key processes, pain points, and strategic goals. Own and maintain the Operations Salesforce improvement backlog, prioritizing based on business value and strategic objectives. Translate business needs into actionable user stories, epics, and acceptance criteria. Develop and maintain the Operations Salesforce roadmap, ensuring alignment with company objectives. Champion Salesforce best practices and contribute to the wider platform roadmap. Ensure data quality and safeguard against common errors through good data hygiene processes. Stay updated on Salesforce best practices, new features, and industry trends, providing recommendations for continuous improvements. Role Requirements: Experience delivering operational improvements and managing a backlog of work. Proficiency in Salesforce Service Cloud with a good understanding of its core capabilities. Familiarity with Agile practices (e.g., scrum, kanban) and tools like Jira. Strong stakeholder management and communication skills. Ability to work under tight deadlines and balance multiple priorities. Analytical mindset with problem-solving skills and the ability to think creatively. Bachelor's degree or relevant experience in business. CII qualification preferred but not essential. Why Join Us: Opportunity to work with cutting-edge technology in a fast-paced environment. Flexible hybrid working model. Competitive salary and benefits package. If you're ready to take on a pivotal role in driving operational excellence through Salesforce, apply now to join our team! Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.
At British Gas we are on a mission to transform the relationship our customers have with their homes. We are creating connected products that are powered by innovative technologies and brilliant services. We work with our customers to understand their needs, problems, and homes to constantly improve the services offered and help grow our business. To get where we're going, we have an exciting new opportunity for a Digital Product Owner Analyst . We are looking for someone who is analytical and innovative to manage part of our Installs portfolio and the associated channel performance. You will collaborate with other Product Owners/Analysts in eCommerce and our Digital Analysts. You'll also work closely with the Marketing, Pricing and commercial teams to deliver best-in-class conversion rates and optimisation activity. Location: With our Flexible First working arrangements we empower our colleagues to work in a way that best suits them - meaning location doesn't need to be a barrier. This role can be mostly based at home with flexibility required to attend occasional meetings at our Centrica sites. What will you do? Optimising customer acquisition and retention via our content, sales pages and journeys. Ensuring great customer and business outcomes are being achieved, specifically Shop to buy conversion, volume vs. value, AOV/NPV and NPS. Knowing the Installs inside and out, including working with Analysts to set up, manage and analyse performance data. Including leveraging qualitative and quantitative data with a test-and-learn culture to drive quick decision-making. Establish and communicate a product roadmap and OKRs for specific areas of the estate. Review competitor strategies and new solutions, assess potential partnerships or competitive threats. Continuously seek customer feedback and service improvements to resolve pain points to maintain a market leading net promoter score. Work with Commercial business to deliver solutions that are scalable, flexible and designed to be built once but used repeatedly. Work with support teams to understand regulatory, legal, new product launches and go-to-market. Cultivate an environment of transparency and trust, where your colleagues and squads feel empowered to share ideas, be challenged and fulfil their potential. Who are we looking for? Experience in a commercially focused Product Ownership/eCommerce role. Good understanding of Conversion Rate Optimisation and of experience achieving challenging outcomes in a Digital environment. Good understanding of Customer testing, both quantitative and qualitative. Including User Testing, Surveying, A/B testing and MVTs. A good understanding of SEO and digital marketing (PPC, Display, Social, VOD). Experience of the Adobe suite (specifically Analytics and Target) and CRM tools (Salesforce experience preferred) would be advantageous. Experience working in an agile environment. Key Competencies/Core Capabilities required to perform the role: Great stakeholder management, collaboration and communication skills. Performance focused, comfortable with uncertainty and ability to rapidly switch focus. Strong sense of ownership and personal responsibility for driving commercial performance of digital channels. Passion and a willingness to challenge and push for what you think is right. A genuine enthusiasm for problem solving and product development. We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events. We have tailored our well-being & benefits package around our employees as follows; Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance We are committed to creating a cleaner and greener future. And we're making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.
Apr 18, 2024
Full time
At British Gas we are on a mission to transform the relationship our customers have with their homes. We are creating connected products that are powered by innovative technologies and brilliant services. We work with our customers to understand their needs, problems, and homes to constantly improve the services offered and help grow our business. To get where we're going, we have an exciting new opportunity for a Digital Product Owner Analyst . We are looking for someone who is analytical and innovative to manage part of our Installs portfolio and the associated channel performance. You will collaborate with other Product Owners/Analysts in eCommerce and our Digital Analysts. You'll also work closely with the Marketing, Pricing and commercial teams to deliver best-in-class conversion rates and optimisation activity. Location: With our Flexible First working arrangements we empower our colleagues to work in a way that best suits them - meaning location doesn't need to be a barrier. This role can be mostly based at home with flexibility required to attend occasional meetings at our Centrica sites. What will you do? Optimising customer acquisition and retention via our content, sales pages and journeys. Ensuring great customer and business outcomes are being achieved, specifically Shop to buy conversion, volume vs. value, AOV/NPV and NPS. Knowing the Installs inside and out, including working with Analysts to set up, manage and analyse performance data. Including leveraging qualitative and quantitative data with a test-and-learn culture to drive quick decision-making. Establish and communicate a product roadmap and OKRs for specific areas of the estate. Review competitor strategies and new solutions, assess potential partnerships or competitive threats. Continuously seek customer feedback and service improvements to resolve pain points to maintain a market leading net promoter score. Work with Commercial business to deliver solutions that are scalable, flexible and designed to be built once but used repeatedly. Work with support teams to understand regulatory, legal, new product launches and go-to-market. Cultivate an environment of transparency and trust, where your colleagues and squads feel empowered to share ideas, be challenged and fulfil their potential. Who are we looking for? Experience in a commercially focused Product Ownership/eCommerce role. Good understanding of Conversion Rate Optimisation and of experience achieving challenging outcomes in a Digital environment. Good understanding of Customer testing, both quantitative and qualitative. Including User Testing, Surveying, A/B testing and MVTs. A good understanding of SEO and digital marketing (PPC, Display, Social, VOD). Experience of the Adobe suite (specifically Analytics and Target) and CRM tools (Salesforce experience preferred) would be advantageous. Experience working in an agile environment. Key Competencies/Core Capabilities required to perform the role: Great stakeholder management, collaboration and communication skills. Performance focused, comfortable with uncertainty and ability to rapidly switch focus. Strong sense of ownership and personal responsibility for driving commercial performance of digital channels. Passion and a willingness to challenge and push for what you think is right. A genuine enthusiasm for problem solving and product development. We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events. We have tailored our well-being & benefits package around our employees as follows; Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance We are committed to creating a cleaner and greener future. And we're making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Solution Architect is responsible for the design and implementation of designs and documentation at the system level. This role requires strong technical expertise, communication and ability to problem solve complex problems in a way that achieves scalable, resilient and secure IT solutions. As the Solutions Architect, you will play a vital role in shaping and implementing solutions which bring to life the Bank's strategic vision for business and technology. You will work closely with a variety of stakeholders, including Business and Enterprise Architects, IT Leaders, Business Executives and Technology teams to hone and optimize our technology solutions. In your role, you will harmonise the technology with strategy. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Collaborate with Product Owners, Head of Platforms, Enterprise Architects & Engineers to create the Architectural runway for our Platform teams; Be responsible for our application architecture and the delivery of our engineering design deliverables and managing architecture decisions through formal governance processes whilst ensuring IT Compliance and governance policies are met. Partner with fellow architects & service providers to elaborate on solutions, their interfaces and validating technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Provide analysis of options and deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Promote adaptive design practises to drive collaboration across Platform teams centring on a common vision with continuous feedback. Capture technical design risks or issues and drive resolution through architectural or agile practices. Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Business Transformation and Systems Development Director Technical teams Director, Transformation Enablement Heads of IT Platforms Head of IT Infrastructure and Operations Person Specification Person Specification Knowledge/ Experience/Skills: Experience in designing complex solutions Experience working with Commercial-Off-the-Shelf and bespoke solutions Experience in both greenfield and legacy environments Strong stakeholder management in a regulated environment Experience in decommissioning legacy systems Experience in business transformation programmes Ability to influence at all levels Outstanding communication and interpersonal abilities Self- starter attitude with drive to achieve Commercial awareness with an operational and strategic mindset Experience with Cloud-native services & applications (Preferably MS Azure). Experience of distributed, micro-services based or event-driven architectures. Good understanding of software design principles and best practices Experience with APIs, Integration Patterns and microservices Experience of DevOps technologies and practices Technical Skills Prior experience in a solution architecture position and demonstrable working knowledge of infrastructure and security architecture practices and concerns as well as experience in architecture and design governance. Strong understanding of building applications through containerised microservices-based architectures, with a working-to-strong understanding of cloud methodologies; Experience in the following: Mobile Native & Cross Platform Apps for Apple iOS, Android or ReactNative MuleSoft Software as a Service Platform (SalesForce, ServiceNow, Offices365) Programming languages, including Backbase stack Micro-front end and micro-service API design, event driven architecture Single Page Applications using technologies such as Backbase stack or equivalent Qualifications: Proven experience in solution architecture within banking and financial services. Technical specialism in cloud architectures, preferably Azure and / or Oracle. TOGAF 9 (or newer) Certified Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Expert Knowledge Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies
Apr 18, 2024
Full time
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Solution Architect is responsible for the design and implementation of designs and documentation at the system level. This role requires strong technical expertise, communication and ability to problem solve complex problems in a way that achieves scalable, resilient and secure IT solutions. As the Solutions Architect, you will play a vital role in shaping and implementing solutions which bring to life the Bank's strategic vision for business and technology. You will work closely with a variety of stakeholders, including Business and Enterprise Architects, IT Leaders, Business Executives and Technology teams to hone and optimize our technology solutions. In your role, you will harmonise the technology with strategy. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Collaborate with Product Owners, Head of Platforms, Enterprise Architects & Engineers to create the Architectural runway for our Platform teams; Be responsible for our application architecture and the delivery of our engineering design deliverables and managing architecture decisions through formal governance processes whilst ensuring IT Compliance and governance policies are met. Partner with fellow architects & service providers to elaborate on solutions, their interfaces and validating technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Provide analysis of options and deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Promote adaptive design practises to drive collaboration across Platform teams centring on a common vision with continuous feedback. Capture technical design risks or issues and drive resolution through architectural or agile practices. Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Business Transformation and Systems Development Director Technical teams Director, Transformation Enablement Heads of IT Platforms Head of IT Infrastructure and Operations Person Specification Person Specification Knowledge/ Experience/Skills: Experience in designing complex solutions Experience working with Commercial-Off-the-Shelf and bespoke solutions Experience in both greenfield and legacy environments Strong stakeholder management in a regulated environment Experience in decommissioning legacy systems Experience in business transformation programmes Ability to influence at all levels Outstanding communication and interpersonal abilities Self- starter attitude with drive to achieve Commercial awareness with an operational and strategic mindset Experience with Cloud-native services & applications (Preferably MS Azure). Experience of distributed, micro-services based or event-driven architectures. Good understanding of software design principles and best practices Experience with APIs, Integration Patterns and microservices Experience of DevOps technologies and practices Technical Skills Prior experience in a solution architecture position and demonstrable working knowledge of infrastructure and security architecture practices and concerns as well as experience in architecture and design governance. Strong understanding of building applications through containerised microservices-based architectures, with a working-to-strong understanding of cloud methodologies; Experience in the following: Mobile Native & Cross Platform Apps for Apple iOS, Android or ReactNative MuleSoft Software as a Service Platform (SalesForce, ServiceNow, Offices365) Programming languages, including Backbase stack Micro-front end and micro-service API design, event driven architecture Single Page Applications using technologies such as Backbase stack or equivalent Qualifications: Proven experience in solution architecture within banking and financial services. Technical specialism in cloud architectures, preferably Azure and / or Oracle. TOGAF 9 (or newer) Certified Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Expert Knowledge Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies
WHAT YOU'LL DO BCG is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. BCG is a privately owned firm with 90+ offices in 50+ countries. The Global Services function provides professional management services to the firm, including the central operations of finance, information technology, risk, legal, operations and human resources. PSG is a blend of finance and human resources functions that primarily serves and supports the BCG Partnership and individual Managing Directors and Partners (MDPs). PSG is the custodian of the global framework that shapes incentives, via the design and execution of the annual performance evaluation process and compensation and equity programs for MDPs worldwide. PSG is co-led by Ben Holden (London) and Amy Glass (Boston). A core part of PSG's responsibility as custodians of the global framework is to ensure MDPs understand and are compelled by the MDP value proposition including and also beyond compensation and equity have trust and confidence in the C&E framework and outcomes shape their behavior by an understanding of how the C&E framework reflects their decisions, efforts, outcomes All of PSG shares accountability for these responsibilities. However, as the number of MDPs continues growing rapidly, our business continues to evolve, and our operating environment becomes even more complex, the Compensation & Equity Model Analysis team, which the PSG Analyst would be part of, plays a particularly important role. The team is guiding implementation of new strategies, helping educate leaders, and shaping design of the C&E model. While all of PSG shares accountability for these responsibilities, as the number of MDPs continues growing rapidly and as our business and operating environment become more complex, we are have an ongoing opportunity to continually improve the MDP experience, specifically as it relates to the C&E framework. The MDP Experience team is focused on partnering closely with PSG Program Directors and other senior leadership to develop a deep understanding and responsive strategies to address needs related to how MDPs experience the C&E framework and their overall value proposition with BCG. In this role, you will develop a deep understanding of the MDP C&E framework and the elements of MDP performance it is intended to reward. You will also learn about BCG's overall business, strategic priorities, and other elements related to firm performance and individual MDP outcomes. As an example, this individual may take on responsibilities such as: Supporting subject matter experts in maintaining robust, updated reference materials on PSG's internal knowledge management system (PSG Portal, SharePoint Online) Gathering, collating, and analyzing data to manage risks and ensure an optimal MDP experience of MDPartnerPortal content and tools Gathering, cleaning, and preparing data to support localized and personalized MDP communications, as well as technical components within our email marketing campaign tool (Salesforce Marketing Cloud) Supporting projects to evolve PSG's internal knowledge management systems and processes to drive scalability and manage risk considerations (including GDPR) Support efforts to improve data and security management across a growing suite of MDP-facing digital products, through workflow development (Alteryx, Microsoft Power Automate), in close collaboration with our Business Intelligence & Analytics team Identify data and conduct analyses to inform MDP educational campaigns related to the elements of the C&E framework, including on uptake/ usage of existing educational assets Team with Director and other adjacent teams to drive continuous improvement and scalability in both PSG-internal and MDP-facing processes and products YOU'RE GOOD AT You are an experienced professional with high attention to detail and proven data management, reporting, and analytical skills comfortable working in a dynamic environment and across multiple initiatives and workstreams You are: Detail-oriented and extremely rigorous about accuracy, challenging and testing the outcomes of your work to identify data or logical issues or errors Proactive self-starter with a strong and growing critical thinking skill set Analytically curious and a thoughtful interpreter of data and patterns An enthusiastic and curious learning, with an appetite to learn and develop professionally Confident to ask clarifying questions and conduct analyses to inform key questions Willing to proactively jump in to help others, in a growing and fast-paced environment Able to build and develop strong, trusted working relationships in a hybrid working model Flexible, open to new ideas/ change, and work collaboratively in an iterative environment YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a fast-paced, matrixed environment. We are looking for a well-rounded individual who is comfortable navigating complex problems and can work collaboratively to help bring insights to light for leadership Bachelor's Degree in Finance, Accounting, Economics, Statistics, Information Management, or a related field 2+ years of experience as an analyst, focused on data mgmt. and reporting Skilled in MS office applications - Outlook, Word, Excel, PowerPoint Advanced Excel skills; pivot tables, nested functions, mixed references, arrays, etc. Ideally - basic to advanced Alteryx skills Basic accounting/economics principals' knowledge Strong and growing organizational, project-management, communication, and interpersonal skills Flexible and adaptable to rapidly changing priorities and ability to stay focused Ability to work independently on multiple, simultaneous assignments with supervision High level of confidentiality and discretion in handling of sensitive data YOU'LL WORK WITH Partner Services Group (PSG). PSG is an integral part of BCG's Global Services function. Global Services (GS) consists of a varied range of functions providing corporate support of BCG's business and strategic priorities for example, Finance, Legal, HR, Marketing, IT, Risk, PSG and more. This diverse team of experts, operators, and specialists represent all levels from MDP to entry level staff, operating across the globe in multiple countries. This role will be part of the Design, Education, and Experience (DEX) team within PSG. The DEX team provides critical support in design and execution of global C&E structure, leadership development and evaluation, and analysis to support decision-making by PSG MDP co-leaders, as well as a variety of BCG Leadership Committees. You will work with Lauren Merrill, Ann Schneider, and the broader PSG team. Depending on specific workstream, you will work closely with a subset of the team on a day-to-day basis and with exposure to Amy Glass and Ben Holden, as the MDP Co-Leads of PSG function. You will also team with Agile systems teams and the product owner of Business Insights & Analytics.
Apr 18, 2024
Full time
WHAT YOU'LL DO BCG is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. BCG is a privately owned firm with 90+ offices in 50+ countries. The Global Services function provides professional management services to the firm, including the central operations of finance, information technology, risk, legal, operations and human resources. PSG is a blend of finance and human resources functions that primarily serves and supports the BCG Partnership and individual Managing Directors and Partners (MDPs). PSG is the custodian of the global framework that shapes incentives, via the design and execution of the annual performance evaluation process and compensation and equity programs for MDPs worldwide. PSG is co-led by Ben Holden (London) and Amy Glass (Boston). A core part of PSG's responsibility as custodians of the global framework is to ensure MDPs understand and are compelled by the MDP value proposition including and also beyond compensation and equity have trust and confidence in the C&E framework and outcomes shape their behavior by an understanding of how the C&E framework reflects their decisions, efforts, outcomes All of PSG shares accountability for these responsibilities. However, as the number of MDPs continues growing rapidly, our business continues to evolve, and our operating environment becomes even more complex, the Compensation & Equity Model Analysis team, which the PSG Analyst would be part of, plays a particularly important role. The team is guiding implementation of new strategies, helping educate leaders, and shaping design of the C&E model. While all of PSG shares accountability for these responsibilities, as the number of MDPs continues growing rapidly and as our business and operating environment become more complex, we are have an ongoing opportunity to continually improve the MDP experience, specifically as it relates to the C&E framework. The MDP Experience team is focused on partnering closely with PSG Program Directors and other senior leadership to develop a deep understanding and responsive strategies to address needs related to how MDPs experience the C&E framework and their overall value proposition with BCG. In this role, you will develop a deep understanding of the MDP C&E framework and the elements of MDP performance it is intended to reward. You will also learn about BCG's overall business, strategic priorities, and other elements related to firm performance and individual MDP outcomes. As an example, this individual may take on responsibilities such as: Supporting subject matter experts in maintaining robust, updated reference materials on PSG's internal knowledge management system (PSG Portal, SharePoint Online) Gathering, collating, and analyzing data to manage risks and ensure an optimal MDP experience of MDPartnerPortal content and tools Gathering, cleaning, and preparing data to support localized and personalized MDP communications, as well as technical components within our email marketing campaign tool (Salesforce Marketing Cloud) Supporting projects to evolve PSG's internal knowledge management systems and processes to drive scalability and manage risk considerations (including GDPR) Support efforts to improve data and security management across a growing suite of MDP-facing digital products, through workflow development (Alteryx, Microsoft Power Automate), in close collaboration with our Business Intelligence & Analytics team Identify data and conduct analyses to inform MDP educational campaigns related to the elements of the C&E framework, including on uptake/ usage of existing educational assets Team with Director and other adjacent teams to drive continuous improvement and scalability in both PSG-internal and MDP-facing processes and products YOU'RE GOOD AT You are an experienced professional with high attention to detail and proven data management, reporting, and analytical skills comfortable working in a dynamic environment and across multiple initiatives and workstreams You are: Detail-oriented and extremely rigorous about accuracy, challenging and testing the outcomes of your work to identify data or logical issues or errors Proactive self-starter with a strong and growing critical thinking skill set Analytically curious and a thoughtful interpreter of data and patterns An enthusiastic and curious learning, with an appetite to learn and develop professionally Confident to ask clarifying questions and conduct analyses to inform key questions Willing to proactively jump in to help others, in a growing and fast-paced environment Able to build and develop strong, trusted working relationships in a hybrid working model Flexible, open to new ideas/ change, and work collaboratively in an iterative environment YOU BRING (EXPERIENCE & QUALIFICATIONS) You have successfully operated in a fast-paced, matrixed environment. We are looking for a well-rounded individual who is comfortable navigating complex problems and can work collaboratively to help bring insights to light for leadership Bachelor's Degree in Finance, Accounting, Economics, Statistics, Information Management, or a related field 2+ years of experience as an analyst, focused on data mgmt. and reporting Skilled in MS office applications - Outlook, Word, Excel, PowerPoint Advanced Excel skills; pivot tables, nested functions, mixed references, arrays, etc. Ideally - basic to advanced Alteryx skills Basic accounting/economics principals' knowledge Strong and growing organizational, project-management, communication, and interpersonal skills Flexible and adaptable to rapidly changing priorities and ability to stay focused Ability to work independently on multiple, simultaneous assignments with supervision High level of confidentiality and discretion in handling of sensitive data YOU'LL WORK WITH Partner Services Group (PSG). PSG is an integral part of BCG's Global Services function. Global Services (GS) consists of a varied range of functions providing corporate support of BCG's business and strategic priorities for example, Finance, Legal, HR, Marketing, IT, Risk, PSG and more. This diverse team of experts, operators, and specialists represent all levels from MDP to entry level staff, operating across the globe in multiple countries. This role will be part of the Design, Education, and Experience (DEX) team within PSG. The DEX team provides critical support in design and execution of global C&E structure, leadership development and evaluation, and analysis to support decision-making by PSG MDP co-leaders, as well as a variety of BCG Leadership Committees. You will work with Lauren Merrill, Ann Schneider, and the broader PSG team. Depending on specific workstream, you will work closely with a subset of the team on a day-to-day basis and with exposure to Amy Glass and Ben Holden, as the MDP Co-Leads of PSG function. You will also team with Agile systems teams and the product owner of Business Insights & Analytics.
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to 60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
Apr 17, 2024
Full time
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to 60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to £60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
Apr 17, 2024
Full time
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to £60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
Apr 16, 2024
Full time
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
We are looking for a Software Support Engineer with a focus on providing excellent service to customers. You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering. As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team. This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe! Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you. You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Apr 16, 2024
Full time
We are looking for a Software Support Engineer with a focus on providing excellent service to customers. You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering. As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team. This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe! Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you. You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
I have an exciting opportunity for a tester with experience of testing Saas or Salesforce applications to join my client with an office in Cardiff. They are an exciting startup with a financial product due to launch soon. They are made up a team of brilliant people who have been there and done this before and are now building a company even bigger and better. Due to it being an exciting time in their journey for them as they get ready to launch, they would like people happy to come into the office 2/3 days a week ideally although they are open to discussions around this for the right person. They are already a team of 50 so far with two dev teams of around 5/6 developers each and have been building their product over the past year ready to launch in the next few months. They are in the processes of building a brand new QA team to ensure the quality of the products they are building They recently hired their very first QA to start getting processes in place around testing, have just hired a second and are now looking for a third to join them with the plan to have a QA embedded as part of both their agile teams. The current focus is on launching the project in the next few months which utilizes Salesforce as a SaaS (Software as a Service) system to manage all the processes involved with their customers. QA and Testing is still at very early stages and since there isn't a lot in place yet there is the opportunity to contribute to discussions and help shape the strategy and tools used. At the moment they are using Postman for API testing (but this may change) and are considering record and playback tools for UI testing, so solid knowledge around API testing or UI automation would be useful (although automation isn't essential). You'll work closely with their Product Owners right from the requirements stage, challenging assumptions, asking questions, and writing test cases. The technology stack is focused on Salesforce, with MuleSoft for API management and due to the system being Salesforce based it relies more on configuration than on heavy coding, presenting a challenge for Testers as configurations can change faster than tests can be updated. As a result developing robust regression packs is crucial. In an ideal world they are looking for a mid/senior level QA/ Tester who would have worked with Saas or Salesforce systems before as they can be a little bit different to test compared to usual software products so it would certainly make life easier, but, they wouldn't also rule out local people who are keen to learn this. Any UI automation experience would be beneficial but isn't absolutely essential. Salary is anywhere between £45,000 and £60,000 dependent on experience plus 25 days holiday and bank holiday, matched pension of up to 8%, Life Assurance 4 x salary and Private Medical If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment
Apr 15, 2024
Full time
I have an exciting opportunity for a tester with experience of testing Saas or Salesforce applications to join my client with an office in Cardiff. They are an exciting startup with a financial product due to launch soon. They are made up a team of brilliant people who have been there and done this before and are now building a company even bigger and better. Due to it being an exciting time in their journey for them as they get ready to launch, they would like people happy to come into the office 2/3 days a week ideally although they are open to discussions around this for the right person. They are already a team of 50 so far with two dev teams of around 5/6 developers each and have been building their product over the past year ready to launch in the next few months. They are in the processes of building a brand new QA team to ensure the quality of the products they are building They recently hired their very first QA to start getting processes in place around testing, have just hired a second and are now looking for a third to join them with the plan to have a QA embedded as part of both their agile teams. The current focus is on launching the project in the next few months which utilizes Salesforce as a SaaS (Software as a Service) system to manage all the processes involved with their customers. QA and Testing is still at very early stages and since there isn't a lot in place yet there is the opportunity to contribute to discussions and help shape the strategy and tools used. At the moment they are using Postman for API testing (but this may change) and are considering record and playback tools for UI testing, so solid knowledge around API testing or UI automation would be useful (although automation isn't essential). You'll work closely with their Product Owners right from the requirements stage, challenging assumptions, asking questions, and writing test cases. The technology stack is focused on Salesforce, with MuleSoft for API management and due to the system being Salesforce based it relies more on configuration than on heavy coding, presenting a challenge for Testers as configurations can change faster than tests can be updated. As a result developing robust regression packs is crucial. In an ideal world they are looking for a mid/senior level QA/ Tester who would have worked with Saas or Salesforce systems before as they can be a little bit different to test compared to usual software products so it would certainly make life easier, but, they wouldn't also rule out local people who are keen to learn this. Any UI automation experience would be beneficial but isn't absolutely essential. Salary is anywhere between £45,000 and £60,000 dependent on experience plus 25 days holiday and bank holiday, matched pension of up to 8%, Life Assurance 4 x salary and Private Medical If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment
Job Description Salesforce Sales Cloud Product Owner Remote Up to £61,000 Dependent on experience Are you a Sales cloud expert? Do you have experience of coming up with solutions and driving the solutions forward? This could be for you! We are recruiting for a Sales Cloud Product Owner to join our CRM team to own the Sales Cloud Roadmap and work with business stakeholders and technical delivery teams team to conduct detailed evaluations, designs and support the build of the Sales Cloud solution. In this role you will play a pivotal role in not only defining the solution, but also supporting the building of business cases. You'll be a valuable member of the team, contributing to the success of our business whilst working with a great team of people and having fun along the way! What you'll be doing; Work with key business stakeholders to create and define the Sales Cloud Roadmap within Sysco GB Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes Identify, drive and deliver the strategy, departmental processes and policies through Salesforce Create functional, technical and design documentation and provide advice on application solutions Work with the team to estimate project timeframes, create project plans & set different delivery milestones for the projects What we are looking for; Essential; Proven experience with Salesforce's Sales Cloud at Product Ownership level Demonstrable experience of building and delivering Sales Cloud Solutions in ideally a large organisation within multi functional businesses Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms and Enterprise Applications Proven ability to manage stakeholder relationships Desirable; Experience of Agile Project environments (inc User Story writing) Experience of Jira, SAP/ BW, D365 Relevant Salesforce Qualifications
Apr 15, 2024
Full time
Job Description Salesforce Sales Cloud Product Owner Remote Up to £61,000 Dependent on experience Are you a Sales cloud expert? Do you have experience of coming up with solutions and driving the solutions forward? This could be for you! We are recruiting for a Sales Cloud Product Owner to join our CRM team to own the Sales Cloud Roadmap and work with business stakeholders and technical delivery teams team to conduct detailed evaluations, designs and support the build of the Sales Cloud solution. In this role you will play a pivotal role in not only defining the solution, but also supporting the building of business cases. You'll be a valuable member of the team, contributing to the success of our business whilst working with a great team of people and having fun along the way! What you'll be doing; Work with key business stakeholders to create and define the Sales Cloud Roadmap within Sysco GB Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes Identify, drive and deliver the strategy, departmental processes and policies through Salesforce Create functional, technical and design documentation and provide advice on application solutions Work with the team to estimate project timeframes, create project plans & set different delivery milestones for the projects What we are looking for; Essential; Proven experience with Salesforce's Sales Cloud at Product Ownership level Demonstrable experience of building and delivering Sales Cloud Solutions in ideally a large organisation within multi functional businesses Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms and Enterprise Applications Proven ability to manage stakeholder relationships Desirable; Experience of Agile Project environments (inc User Story writing) Experience of Jira, SAP/ BW, D365 Relevant Salesforce Qualifications
We are looking for a Software Support Engineer with a focus on providing excellent service to customers.You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering.As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team.This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe!Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you.You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Apr 15, 2024
Full time
We are looking for a Software Support Engineer with a focus on providing excellent service to customers.You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering.As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team.This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe!Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you.You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
I have an exciting opportunity for a tester with experience of testing Saas or Salesforce applications to join my client with an office in Cardiff. They are an exciting startup with a financial product due to launch soon. They are made up a team of brilliant people who have been there and done this before and are now building a company even bigger and better. Due to it being an exciting time in their journey for them as they get ready to launch, they would like people happy to come into the office 2/3 days a week ideally although they are open to discussions around this for the right person. They are already a team of 50 so far with two dev teams of around 5/6 developers each and have been building their product over the past year ready to launch in the next few months. They are in the processes of building a brand new QA team to ensure the quality of the products they are building They recently hired their very first QA to start getting processes in place around testing, have just hired a second and are now looking for a third to join them with the plan to have a QA embedded as part of both their agile teams. The current focus is on launching the project in the next few months which utilizes Salesforce as a SaaS (Software as a Service) system to manage all the processes involved with their customers. QA and Testing is still at very early stages and since there isn't a lot in place yet there is the opportunity to contribute to discussions and help shape the strategy and tools used. At the moment they are using Postman for API testing (but this may change) and are considering record and playback tools for UI testing, so solid knowledge around API testing or UI automation would be useful (although automation isn't essential). You'll work closely with their Product Owners right from the requirements stage, challenging assumptions, asking questions, and writing test cases. The technology stack is focused on Salesforce, with MuleSoft for API management and due to the system being Salesforce based it relies more on configuration than on heavy coding, presenting a challenge for Testers as configurations can change faster than tests can be updated. As a result developing robust regression packs is crucial. In an ideal world they are looking for a mid/senior level QA/ Tester who would have worked with Saas or Salesforce systems before as they can be a little bit different to test compared to usual software products so it would certainly make life easier, but, they wouldn't also rule out local people who are keen to learn this. Any UI automation experience would be beneficial but isn't absolutely essential. Salary is anywhere between 45,000 and 60,000 dependent on experience plus 25 days holiday and bank holiday, matched pension of up to 8%, Life Assurance 4 x salary and Private Medical If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment
Apr 15, 2024
Full time
I have an exciting opportunity for a tester with experience of testing Saas or Salesforce applications to join my client with an office in Cardiff. They are an exciting startup with a financial product due to launch soon. They are made up a team of brilliant people who have been there and done this before and are now building a company even bigger and better. Due to it being an exciting time in their journey for them as they get ready to launch, they would like people happy to come into the office 2/3 days a week ideally although they are open to discussions around this for the right person. They are already a team of 50 so far with two dev teams of around 5/6 developers each and have been building their product over the past year ready to launch in the next few months. They are in the processes of building a brand new QA team to ensure the quality of the products they are building They recently hired their very first QA to start getting processes in place around testing, have just hired a second and are now looking for a third to join them with the plan to have a QA embedded as part of both their agile teams. The current focus is on launching the project in the next few months which utilizes Salesforce as a SaaS (Software as a Service) system to manage all the processes involved with their customers. QA and Testing is still at very early stages and since there isn't a lot in place yet there is the opportunity to contribute to discussions and help shape the strategy and tools used. At the moment they are using Postman for API testing (but this may change) and are considering record and playback tools for UI testing, so solid knowledge around API testing or UI automation would be useful (although automation isn't essential). You'll work closely with their Product Owners right from the requirements stage, challenging assumptions, asking questions, and writing test cases. The technology stack is focused on Salesforce, with MuleSoft for API management and due to the system being Salesforce based it relies more on configuration than on heavy coding, presenting a challenge for Testers as configurations can change faster than tests can be updated. As a result developing robust regression packs is crucial. In an ideal world they are looking for a mid/senior level QA/ Tester who would have worked with Saas or Salesforce systems before as they can be a little bit different to test compared to usual software products so it would certainly make life easier, but, they wouldn't also rule out local people who are keen to learn this. Any UI automation experience would be beneficial but isn't absolutely essential. Salary is anywhere between 45,000 and 60,000 dependent on experience plus 25 days holiday and bank holiday, matched pension of up to 8%, Life Assurance 4 x salary and Private Medical If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment
Summary We have a fantastic opportunity for two Test Engineers to join the IT team. We're looking for one person with Salesforce and Provar experience, to test and support the Trust's Membership and Donation Services system, and one person with Selenium experience to test and support our public-facing websites, among them nationaltrust.org.uk, our Shop and our Holidays sites. Our Membership and Donation Services system is based on the market-leading Salesforce platform (Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and Marketing Intelligence) and includes several other third-party or Salesforce integrated applications, while our public-facing sites are built upon the Bloomreach platform primarily, using a REACT codebase and integrations with other in-house applications. These systems and sites support engagement with our Members and Supporters which is core to what we do as an organisation. This is an opportunity to step into a Test Engineer role to build and execute comprehensive, reliable test suites for maintenance of the platform and delivery of new features. Please note that no visa sponsorship can be provided. What it's like to work here IT is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. We want to stay ahead of the curve so that we can continue to meet the needs of our staff, properties, members and visitors. Working collaboratively with people across all areas of the organisation, we focus on delivering the Trust's priority information services at pace. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing In this role, you'll be working within a team, involved in testing and quality engineering for projects, ongoing enhancements, maintenance and bug fixes, ensuring that these meet the needs of our organisation. The role is varied, with stimulating challenges and lots of opportunity to learn and grow as well as use your previous experience of testing Salesforce or responsive, public-facing platforms. As a strong team player, you'll form close relationships with colleagues, stakeholders and third-party team members. You'll adopt the 'shift testing left' principle and work collaboratively with the Delivery Team and Product Owner to help assess quality criteria throughout the delivery process. You will define and execute tests, both manual and automated, against acceptance criteria and report on the results. You will ensure that both the functional and non-functional attributes of any epic, feature or user story have been validated, along with the end-to-end user journey. You will uphold automated testing best practice, creating re-usable automated tests that are easy to maintain and usable by other testers. You'll also take an active role in the wider Test community, joining the Testing Community of Practice. As part of this, you will bring your industry knowledge to help shape, improve and promote our testing approaches at the Trust by actively collaborating with colleagues. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position we're looking for someone who has: •Either: experience of Salesforce multi cloud in a large complex organisation and an understanding of best practices in Salesforce development, deployment processes, along with exposure to data management. •Or: experience of Agile front and backend web development and testing processes, including content management systems, APIs, CI/CD deployment and verification processes and source control. •Ability to design, deliver, review and maintain appropriate test automation solutions across different technologies, using a selection of tools. Please highlight experience you have using Provar, Selenium and other test automation tools. •An understanding of and proven experience of testing against Accessibility guidelines •Knowledge of data protection and privacy (GDPR) •Able to communicate complex issues to a wide range of business users and colleagues both within and outside of IT •Self-motivated, organised, close attention to detail, with the curiosity to identify issues and problem-solve Please note that no visa sponsorship can be provided.The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Apr 15, 2024
Full time
Summary We have a fantastic opportunity for two Test Engineers to join the IT team. We're looking for one person with Salesforce and Provar experience, to test and support the Trust's Membership and Donation Services system, and one person with Selenium experience to test and support our public-facing websites, among them nationaltrust.org.uk, our Shop and our Holidays sites. Our Membership and Donation Services system is based on the market-leading Salesforce platform (Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and Marketing Intelligence) and includes several other third-party or Salesforce integrated applications, while our public-facing sites are built upon the Bloomreach platform primarily, using a REACT codebase and integrations with other in-house applications. These systems and sites support engagement with our Members and Supporters which is core to what we do as an organisation. This is an opportunity to step into a Test Engineer role to build and execute comprehensive, reliable test suites for maintenance of the platform and delivery of new features. Please note that no visa sponsorship can be provided. What it's like to work here IT is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. We want to stay ahead of the curve so that we can continue to meet the needs of our staff, properties, members and visitors. Working collaboratively with people across all areas of the organisation, we focus on delivering the Trust's priority information services at pace. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing In this role, you'll be working within a team, involved in testing and quality engineering for projects, ongoing enhancements, maintenance and bug fixes, ensuring that these meet the needs of our organisation. The role is varied, with stimulating challenges and lots of opportunity to learn and grow as well as use your previous experience of testing Salesforce or responsive, public-facing platforms. As a strong team player, you'll form close relationships with colleagues, stakeholders and third-party team members. You'll adopt the 'shift testing left' principle and work collaboratively with the Delivery Team and Product Owner to help assess quality criteria throughout the delivery process. You will define and execute tests, both manual and automated, against acceptance criteria and report on the results. You will ensure that both the functional and non-functional attributes of any epic, feature or user story have been validated, along with the end-to-end user journey. You will uphold automated testing best practice, creating re-usable automated tests that are easy to maintain and usable by other testers. You'll also take an active role in the wider Test community, joining the Testing Community of Practice. As part of this, you will bring your industry knowledge to help shape, improve and promote our testing approaches at the Trust by actively collaborating with colleagues. Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position we're looking for someone who has: •Either: experience of Salesforce multi cloud in a large complex organisation and an understanding of best practices in Salesforce development, deployment processes, along with exposure to data management. •Or: experience of Agile front and backend web development and testing processes, including content management systems, APIs, CI/CD deployment and verification processes and source control. •Ability to design, deliver, review and maintain appropriate test automation solutions across different technologies, using a selection of tools. Please highlight experience you have using Provar, Selenium and other test automation tools. •An understanding of and proven experience of testing against Accessibility guidelines •Knowledge of data protection and privacy (GDPR) •Able to communicate complex issues to a wide range of business users and colleagues both within and outside of IT •Self-motivated, organised, close attention to detail, with the curiosity to identify issues and problem-solve Please note that no visa sponsorship can be provided.The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Salesforce Technical Architect Location: Remote / London Salary: 95,000 Expires: 29/04/2024 Our mission: MTVH is one of the UK?s largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. About the role: We?re looking for a talented Salesforce Technical Architect, to be our hands-on, in-house Salesforce technical expert, responsible for ensuring our Salesforce implementation is developed to a high standard, is scalable, supportable, secure, performant and meets the needs of our customers and the business. As our Salesforce Technical Architect, you?ll be working on a variety of different business functions and customer services. You?ll help us improve the foundational contact handling and omnichannel experience for customers and teams, as well as develop a range of different solutions that include, enabling the marketing, letting and sale of our homes, through to the ongoing management of homes and resident services. You?ll also be working on developing our property services, where we?ll be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical leadership, authority and governance to ensure solutions and technical specifications are achievable and are designed and developed to a high standard. You?ll define and document technical solutions and architectural patterns, and enforce best practices and methodologies for configuration, coding, testing, deployment, and documentation, enabling development teams to implement solutions consistently well. You'll play a hands-on role across product teams, carrying out the technical development of Salesforce core products, and ensuring a low code / no code approach is taken to achieve solutions. Where customed code is required, you?ll ensure Salesforce best practices when creating Lightning web components, Apex classes and triggers. You?ll work closely with our in-house Salesforce team to develop their skills, carrying out development activities as required, including regular pair programming sessions and code reviews. You?ll lead the rationale and requirements for any platform improvement work, including code refactoring and reengineering to ensure our implementation meets best practice guidelines, and is secure and scalable. You?ll take responsibility for planning and carrying out Salesforce updates ensuring that significant changes impacting existing solutions are identified early planned for and managed as appropriate with the product and service leads. The overall security of the platform and its data is a primary responsibility of your role. Supported by our data integration team, you?ll be responsible for making sure the Salesforce integrations are implemented securely and that the data that flows between Salesforce and integrated systems is understood and secure in transit. Supported by the Info Sec team, you?ll be responsible for carrying out regular security reviews of the platform, taking ownership of ongoing remediation work and implementing best practice guidance to ensure the platform remains secure. You?ll take a proactive role working with other organisations in our sector to define and create shareable domain focussed Salesforce solutions, ensuring MTVH are influencing what the future of a modern housing association looks like using Salesforce. What you'll need to succeed: You ? are highly technical and confident providing technical leadership, management, and mentorship. are effective and comfortable owning the responsibility for the technical implementation of a large-scale Salesforce implementation have 8+ years of implementation experience, including development, across the full software development lifecycle. have held an architect or senior developer role on multiple complex deployments. have 4+ years of experience on the Lightning Platform with at least one of those in a lead role, implementing Salesforce applications and technologies. have a broad range of Salesforce certifications, including Platform Developer and certified Technical Architect Certification (CTA601), or evidence of working towards the CTA certification have advanced knowledge and experience developing Apex classes and triggers, Lightning Web Components and Visualforce have advanced knowledge and experience of Salesforce CRM products and services, including Service Cloud, Experience Cloud, Sales Cloud & Pardot have significant integrations experience, including custom API, data integrations (Informatica / MuleSoft), Outlook and CTI integrations. have demonstrable experience and knowledge of cyber and data security best practices relevant to Salesforce, including Salesforce-specific security features, data encryption, data retention, backup and recovery and compliance regulations. have experience developing object-oriented design patterns. experience using GitHub and Salesforce DevOps Centre are proficient in SQL, JavaScript & HTML Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 15, 2024
Full time
Salesforce Technical Architect Location: Remote / London Salary: 95,000 Expires: 29/04/2024 Our mission: MTVH is one of the UK?s largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. About the role: We?re looking for a talented Salesforce Technical Architect, to be our hands-on, in-house Salesforce technical expert, responsible for ensuring our Salesforce implementation is developed to a high standard, is scalable, supportable, secure, performant and meets the needs of our customers and the business. As our Salesforce Technical Architect, you?ll be working on a variety of different business functions and customer services. You?ll help us improve the foundational contact handling and omnichannel experience for customers and teams, as well as develop a range of different solutions that include, enabling the marketing, letting and sale of our homes, through to the ongoing management of homes and resident services. You?ll also be working on developing our property services, where we?ll be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical leadership, authority and governance to ensure solutions and technical specifications are achievable and are designed and developed to a high standard. You?ll define and document technical solutions and architectural patterns, and enforce best practices and methodologies for configuration, coding, testing, deployment, and documentation, enabling development teams to implement solutions consistently well. You'll play a hands-on role across product teams, carrying out the technical development of Salesforce core products, and ensuring a low code / no code approach is taken to achieve solutions. Where customed code is required, you?ll ensure Salesforce best practices when creating Lightning web components, Apex classes and triggers. You?ll work closely with our in-house Salesforce team to develop their skills, carrying out development activities as required, including regular pair programming sessions and code reviews. You?ll lead the rationale and requirements for any platform improvement work, including code refactoring and reengineering to ensure our implementation meets best practice guidelines, and is secure and scalable. You?ll take responsibility for planning and carrying out Salesforce updates ensuring that significant changes impacting existing solutions are identified early planned for and managed as appropriate with the product and service leads. The overall security of the platform and its data is a primary responsibility of your role. Supported by our data integration team, you?ll be responsible for making sure the Salesforce integrations are implemented securely and that the data that flows between Salesforce and integrated systems is understood and secure in transit. Supported by the Info Sec team, you?ll be responsible for carrying out regular security reviews of the platform, taking ownership of ongoing remediation work and implementing best practice guidance to ensure the platform remains secure. You?ll take a proactive role working with other organisations in our sector to define and create shareable domain focussed Salesforce solutions, ensuring MTVH are influencing what the future of a modern housing association looks like using Salesforce. What you'll need to succeed: You ? are highly technical and confident providing technical leadership, management, and mentorship. are effective and comfortable owning the responsibility for the technical implementation of a large-scale Salesforce implementation have 8+ years of implementation experience, including development, across the full software development lifecycle. have held an architect or senior developer role on multiple complex deployments. have 4+ years of experience on the Lightning Platform with at least one of those in a lead role, implementing Salesforce applications and technologies. have a broad range of Salesforce certifications, including Platform Developer and certified Technical Architect Certification (CTA601), or evidence of working towards the CTA certification have advanced knowledge and experience developing Apex classes and triggers, Lightning Web Components and Visualforce have advanced knowledge and experience of Salesforce CRM products and services, including Service Cloud, Experience Cloud, Sales Cloud & Pardot have significant integrations experience, including custom API, data integrations (Informatica / MuleSoft), Outlook and CTI integrations. have demonstrable experience and knowledge of cyber and data security best practices relevant to Salesforce, including Salesforce-specific security features, data encryption, data retention, backup and recovery and compliance regulations. have experience developing object-oriented design patterns. experience using GitHub and Salesforce DevOps Centre are proficient in SQL, JavaScript & HTML Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
Apr 13, 2024
Full time
About us AddIn365 are one of fifteen Microsoft partners globally to have Content Services Charter Partner status. As experts in the delivery of digital employee experiences, AddIn365 are recognised as best in the world for our SaaS product offering and information architecture approach. This is why some of the world's most recognisable brands choose to work with AddIn365 to deliver their digital employee experiences, including: WPP Group, Lotus, St James's Place, Wincanton and AstraZeneca. Our mission is to help people do their best work using Microsoft 365. In doing so, we help organisations to utilise Microsoft 365, maximising their return on investment. About the role Are you a seasoned sales professional ready to elevate your career to the next level? AddIn365 is seeking a dynamic individual to join our team as a Key Accounts Director. In this role, you will have the opportunity to lead and grow our biggest existing accounts with plenty of net new revenue opportunities. As the Key Accounts Director, you will play a pivotal role in developing new relationships within the key account, aligning their business objectives with our product and service offerings. Your primary objective will be to drive growth by developing new relationships within the client account, understanding client needs, crafting tailored proposals, and securing buy-in for our solutions. Additionally, you will be responsible for client retention and satisfaction, ultimately driving long-term partnerships. If you thrive in a target-driven environment and possess exceptional sales skills, we want to hear from you! As a Key Account Director at AddIn365 you will: Key account planning: Ownership of key account growth plans with ongoing mapping of existing and target relationships. You will own an activity plan to meet new points of contact. Initiate regular touchpoints with key stakeholders beyond formal business reviews to maintain an ongoing dialogue and strengthen relationships. Accurately forecast sales and weekly reporting on progress against KPIs. Driving growth: Develop an account strategy to drive growth through new contacts. Proactively seek introductions from existing contacts and run client events to expand our network within the client. Accurately recording opportunities within Salesforce. Utilise MEDDIC or other sales methodology to forecast accurately to win or qualify out all identified opportunities. You are always on top of the AddIn365 product roadmap and can consider opportunities for future releases within the key account client base. Becoming a trusted advisor: Establish and maintain relationships with C-level executives within client organisations, serving as a trusted advisor on strategic initiatives and business challenges. Anticipate and mitigate potential risks that could impact the success of key accounts, such as market changes, competitive threats, or organisational changes within client companies. Anticipate client needs and proactively offer value-added insights, resources, or support based on your experience and understanding of the technology landscape. Develop strategies to proactively address potential renewal risks and secure long-term commitment from clients. Lead strategic QBRs. Key account retention: Monitor key account metrics, including product use and NPS. Where product use or NPS requires optimisation, you will own and manage optimisation strategy and execution. Manage the key account renewal in a timely fashion at the renewal point. To excel in this role, you will have: Client focus: You are experienced in developing strong relationships with clients, that are value-led. You are comfortable in engaging with C-suite executives within client organisations, effectively communicating the value proposition of AddIn365 solutions and building executive-level relationships. You will demonstrate the ability to pick up the phone and confidently book meetings with existing or new points of contact within client organisations. You thrive on face-to-face interactions with clients, enjoying the opportunity to build rapport and strengthen relationships through in-person meetings. You will recognise new business opportunities where AddIn365 products and services can help clients meet their organisational objectives. Goal orientation and resilience: You embrace a target-driven environment with resilience and determination. You have a proactive mindset and a drive to go the extra mile to achieve and exceed sales targets. Track record: You have a proven track record in independently selling value led solutions that are formulated, following the client sign-off process and convincing broader stakeholders where wider organisational alignment is needed. You have an in-depth understanding of the full capabilities of SharePoint Modern, OneDrive and Microsoft Teams. Experience selling 3rd party software products. You have a consistent track record of exceeding sales targets in a SaaS environment. Business acumen: You have a strong understanding of the digital workplace market and the needs and challenges of our clients. You can analyse data, identify opportunities, and make strategic recommendations. You have strong problem-solving, and decision-making skills. What's in it for you? At AddIn365 we are driven by a high-performance culture and our four core values of integrity, simplicity, quality, and continuous improvement. We strongly believe in creating a positive and supportive work environment. As the Key Account Director, you will have the opportunity to: Work in a thriving environment by immersing yourself in a vibrant, goal-oriented culture where your resilience and success in hitting targets will be celebrated and rewarded. Grow our biggest accounts with plenty of net revenue opportunities. Our benefits include: Competitive salary and OTE (£70,000 base + up to £57,000 commission + £10,000 potential bonus for achieving targets) Comprehensive private medical insurance. 25 days paid annual leave plus UK bank holidays. Discounts and perks from many different high-street brands. Hybrid working environment (our office days are Mondays, Thursdays and Fridays creating the perfect environment to learn from each other and benefit from the knowledge and experience of the whole team, allowing us to produce industry-leading work.) Top of range equipment and work-from-home set-up. Pension contributions. Regular team socials.
JOB DESCRIPTION Software Support Engineer Newark, Full Time, Permanent£Attractive Looking for an international, fresh, and fast-growing environment to enhance your career? Our client, a market leading company within the leisure and tourism sector, are looking for a Software Support Engineer on a full time, permanent basis. The Software Support Engineer role involves working directly with our internal teams, customers and technology partners. In this role, your primary responsibility will be to ensure the seamless operation of systems, products, and applications, thereby enabling the development team to remain focused on delivering innovative new products and features. This is a customer facing role and the position supports and maintains applications for our clients customers around the globe. Applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. THE ROLE As Software Support Engineer your duties will include: Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with inhouse platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support Engineer includes: Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure Strong analytical and problem-solving skills Excellent communication skills University Degree in Information Technology or relevant field Understands the principles of Object-oriented programming Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM) THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Bonus day off for your birthday Bonus day off for Christmas shopping Free on-site parking Casual office Opportunity for European travel THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Apr 12, 2024
Full time
JOB DESCRIPTION Software Support Engineer Newark, Full Time, Permanent£Attractive Looking for an international, fresh, and fast-growing environment to enhance your career? Our client, a market leading company within the leisure and tourism sector, are looking for a Software Support Engineer on a full time, permanent basis. The Software Support Engineer role involves working directly with our internal teams, customers and technology partners. In this role, your primary responsibility will be to ensure the seamless operation of systems, products, and applications, thereby enabling the development team to remain focused on delivering innovative new products and features. This is a customer facing role and the position supports and maintains applications for our clients customers around the globe. Applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. THE ROLE As Software Support Engineer your duties will include: Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with inhouse platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support Engineer includes: Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure Strong analytical and problem-solving skills Excellent communication skills University Degree in Information Technology or relevant field Understands the principles of Object-oriented programming Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM) THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Bonus day off for your birthday Bonus day off for Christmas shopping Free on-site parking Casual office Opportunity for European travel THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Apr 11, 2024
Full time
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
We are seeking a certified Salesforce Administrator to work alongside a team of Developers and Administrators in either Bristol or York. You will get to work directly with our users gathering requirements and to design, build and deliver Salesforce solutions. You will provide support for the planning, design and strategic direction of the Corporate CRM systems. What will you be responsible for: Responsible for training users of Salesforce. Directly accountable for maintaining & developing the individual "CRM apps" To reduce exposure to risk by maintaining appropriate Documentation & following Change Control processes Enforce DPA & GDPR regulations to ensuring design meets these expectations Make effective solution design decisions, with guidance from Salesforce Developer & Product Owner What will you bring: Experienced (Certified) Salesforce Administrator Experienced through the development lifecycle; from gathering requirements to delivery Experienced influencer and negotiator with highly proficient communication & facilitation skills Solid working knowledge of Salesforce products & features Experience with Pardot, Quip & Experience Cloud advantageous What will you get for this role? Salary range £40,000 - £50,000 depending on location and experience Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Working at Aviva We are inclusive - we want applications from people with diverse backgrounds. Excited, but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on or send an email to .
Sep 24, 2022
Full time
We are seeking a certified Salesforce Administrator to work alongside a team of Developers and Administrators in either Bristol or York. You will get to work directly with our users gathering requirements and to design, build and deliver Salesforce solutions. You will provide support for the planning, design and strategic direction of the Corporate CRM systems. What will you be responsible for: Responsible for training users of Salesforce. Directly accountable for maintaining & developing the individual "CRM apps" To reduce exposure to risk by maintaining appropriate Documentation & following Change Control processes Enforce DPA & GDPR regulations to ensuring design meets these expectations Make effective solution design decisions, with guidance from Salesforce Developer & Product Owner What will you bring: Experienced (Certified) Salesforce Administrator Experienced through the development lifecycle; from gathering requirements to delivery Experienced influencer and negotiator with highly proficient communication & facilitation skills Solid working knowledge of Salesforce products & features Experience with Pardot, Quip & Experience Cloud advantageous What will you get for this role? Salary range £40,000 - £50,000 depending on location and experience Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Working at Aviva We are inclusive - we want applications from people with diverse backgrounds. Excited, but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on or send an email to .