ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Apr 18, 2024
Full time
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Field Sales Executive (Telecoms) London Up to 30,000 + Commission + Holiday Are you a Sales professional with experience in the Telecoms industry who is looking for progression opportunities and wants to work in an environment where employees are valued & appreciated for their efforts? On offer is the opportunity to work for a specialist company that has a close-knit team, a great company culture and works with respectable, professional customers. This company provides a varied product range and is known as a great place to work, prioritising the wellbeing and development of its employees. In this role, you will help to generate sales for the company by identifying and prospecting leads to expand the company's customer base. You will also attend pre-booked meetings to pitch to potential customers, deliver compelling presentations and negotiate & close deals. Part of your role will also include devising new strategies to drive growth for the business. The ideal candidate will have sales experience with a proven track record of achieving success in a sales position. They will have excellent negotiation skills and be able to close deals and be a comfortable communicator who can pitch to a variety of different clients. This role would suit a Sales professional who is keen to help a business grow whilst also achieving personal development & career growth as part of a close-knit team. The Role: Identify & generate leads and perform cold & warm outreach Travel to pre-booked appointments to pitch to and negotiate with potential clients Build & maintain strong relationships with existing clients Present & demonstrate products & services to prospective clients The Person: Successful track record in Sales Strong communication & negotiation skills A confident communicator who can close deals and speak with multiple different kinds of people Experience in the Telecoms industry. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Apr 18, 2024
Full time
Field Sales Executive (Telecoms) London Up to 30,000 + Commission + Holiday Are you a Sales professional with experience in the Telecoms industry who is looking for progression opportunities and wants to work in an environment where employees are valued & appreciated for their efforts? On offer is the opportunity to work for a specialist company that has a close-knit team, a great company culture and works with respectable, professional customers. This company provides a varied product range and is known as a great place to work, prioritising the wellbeing and development of its employees. In this role, you will help to generate sales for the company by identifying and prospecting leads to expand the company's customer base. You will also attend pre-booked meetings to pitch to potential customers, deliver compelling presentations and negotiate & close deals. Part of your role will also include devising new strategies to drive growth for the business. The ideal candidate will have sales experience with a proven track record of achieving success in a sales position. They will have excellent negotiation skills and be able to close deals and be a comfortable communicator who can pitch to a variety of different clients. This role would suit a Sales professional who is keen to help a business grow whilst also achieving personal development & career growth as part of a close-knit team. The Role: Identify & generate leads and perform cold & warm outreach Travel to pre-booked appointments to pitch to and negotiate with potential clients Build & maintain strong relationships with existing clients Present & demonstrate products & services to prospective clients The Person: Successful track record in Sales Strong communication & negotiation skills A confident communicator who can close deals and speak with multiple different kinds of people Experience in the Telecoms industry. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
Apr 18, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
We have an exciting opportunity to join the Microsoft Applications and Cloud Engineering team's pre-sales capability to help drive growth in our Azure capability. You will form part of a team that helps to shape our future projects and client engagements by identifying new opportunities to implement Azure services into organisations. This role will be involved in the earliest stages of an opportunity through early delivery (sales to delivery handover). Microsoft Azure Pre-Sales Architect - Permanent - UK Wide Salary: 80,000 to 120,000 per annum - Benefits - Healthcare options Location: UK Wide My client is a global consultancy who are currently looking for multiple Microsoft Azure Pre-Sales Architects across various Digital Practises all over the UK. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. Your role We have an exciting opportunity to join the Microsoft Applications and Cloud Engineering team's pre-sales capability to help drive growth in our Azure capability. You will form part of a team that helps to shape our future projects and client engagements by identifying new opportunities to implement Azure services into organisations. This role will be involved in the earliest stages of an opportunity through early delivery (sales to delivery handover). Identify business opportunities within existing clients and build a portfolio of new customer. Build sales content and work with sales and marketing teams to highlight our capabilities in Azure Cloud Native and DevOps and the business value and benefits organisations can achieve from using it. Prepare and deliver demos and POCs to technical and non-technical stakeholders, including c-suite. Act as solution lead on sales engagements and set architecture best practices and processes as well as high-level and low-level solution design of Azure Cloud based solutions. Support estimation and planning for bid responses, and be a trusted advisor for colleagues and client stakeholders, building strong relationships and customer trust. Your skills and experience We are looking for individuals with a desire to continually develop their knowledge of new functionality in the Microsoft technology stack, knowing what the future holds and how it can benefit our customers. We are also looking for those who can bring the following to our team: Energy and excitement about the technologies and capabilities provided by Azure, and the ability to demonstrate it to others to drive engagement and adoption. Great consulting and leadership skills to form strong and lasting relationships with clients and colleagues and to drive growth. Working knowledge of Azure PaaS components and a software engineering mindset (at least one modern programming language), PaaS, Serverless, IaaS including VMs, Storage, security configuration. Azure Services (Application Insights, Azure DevTest Lab, API Management, Web and Mobile Apps, Windows VM etc.). To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 18, 2024
Full time
We have an exciting opportunity to join the Microsoft Applications and Cloud Engineering team's pre-sales capability to help drive growth in our Azure capability. You will form part of a team that helps to shape our future projects and client engagements by identifying new opportunities to implement Azure services into organisations. This role will be involved in the earliest stages of an opportunity through early delivery (sales to delivery handover). Microsoft Azure Pre-Sales Architect - Permanent - UK Wide Salary: 80,000 to 120,000 per annum - Benefits - Healthcare options Location: UK Wide My client is a global consultancy who are currently looking for multiple Microsoft Azure Pre-Sales Architects across various Digital Practises all over the UK. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career. Your role We have an exciting opportunity to join the Microsoft Applications and Cloud Engineering team's pre-sales capability to help drive growth in our Azure capability. You will form part of a team that helps to shape our future projects and client engagements by identifying new opportunities to implement Azure services into organisations. This role will be involved in the earliest stages of an opportunity through early delivery (sales to delivery handover). Identify business opportunities within existing clients and build a portfolio of new customer. Build sales content and work with sales and marketing teams to highlight our capabilities in Azure Cloud Native and DevOps and the business value and benefits organisations can achieve from using it. Prepare and deliver demos and POCs to technical and non-technical stakeholders, including c-suite. Act as solution lead on sales engagements and set architecture best practices and processes as well as high-level and low-level solution design of Azure Cloud based solutions. Support estimation and planning for bid responses, and be a trusted advisor for colleagues and client stakeholders, building strong relationships and customer trust. Your skills and experience We are looking for individuals with a desire to continually develop their knowledge of new functionality in the Microsoft technology stack, knowing what the future holds and how it can benefit our customers. We are also looking for those who can bring the following to our team: Energy and excitement about the technologies and capabilities provided by Azure, and the ability to demonstrate it to others to drive engagement and adoption. Great consulting and leadership skills to form strong and lasting relationships with clients and colleagues and to drive growth. Working knowledge of Azure PaaS components and a software engineering mindset (at least one modern programming language), PaaS, Serverless, IaaS including VMs, Storage, security configuration. Azure Services (Application Insights, Azure DevTest Lab, API Management, Web and Mobile Apps, Windows VM etc.). To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Exterior lighting experience required Prescient Recruitment Group is proud to be working alongside an international lighting company specialising in exterior lighting. They are looking for an experienced, enthusiastic Business Development Managers to join their team on a permanent basis to help develop the UK side of the business. This role is to cover the Midlands Offering; £50-55k Basic + commission of 1.5% on all sales paid quarterly + 45p mileage allowance + business travel to Italy Summary: The primary focus of this position is the development and management of the companies lighting revenue stream within a designated region. The position will also hold key relationships and function as the primary contact for the customer and agent relationship with their territory. This successful candidates will be responsible for driving revenue through business planning and customer/end user development and will also require close collaboration with sales management, marketing, product development, market development and customer service, whilst maintaining a relationship with engineering and applications personnel. Responsibilities: Responsible for selling the company's street lighting, outdoor and industrial products by developing new accounts. The position will also hold key relationships and function as the primary contact for customers in the designated region. Must be self-motivated and able to independently manage various activities with minimal supervision Establish strong business relationships with specifiers / distributors and key End User customers Effectively communicate/present the Lighting Value Proposition and leverage it to create a competitive advantage Manage relationships with clients, and trade partners This will include continually evaluating effectiveness and performance relative to market potential Provide competitive market information to management to help drive the direction of product marketing and development Propose new product opportunities to business development teams based on customer needs, timing, and compliance with its core competencies, competitive intensity and general segment attractiveness Support local and National trade shows as needed Understand the level of customer satisfaction with technical support and drive continuous improvement in customer satisfaction while meeting business needs Work with other managers and marketing personnel across the Lighting business unit to continuously upgrade the customer solutions process Maintain a new business pipeline and relentlessly pursue opportunities to broaden target markets Performance Metrics: Meets or exceeds sales quotas consistently Maintains detailed customer records on an on-going basis and provides additional written details on important customer developments or feedback by request. This includes providing weekly updates on sales-to-quota and market activities and the use of the CRM program. Participates professionally and freely with Lighting senior management on the business development and planning process. Available to participate in key planning discussions Sound technical aptitude Meet and exceed revenue target of £1.2m per annum The ideal candidate will have: Excellent presentation and written communications skills Demonstrated active listening skills Strong negotiating skills Strong problem solving and conflict management skills Ability to gain trust and respect from customers managerial and sales teams Self-motivator with strong drive to achieve business objectives Degree level qualified or equivalent business experience. 5+ years general experience (sales and/or key accounts) in the lighting fixtures industry, with a minimum of 3 years experience working with End users, Specifiers, Contractors, and Distributors Computer skills Outlook, Excel, PowerPoint, and Internet Research Excellent command of English language (verbal and written) Full UK driving licence and own vehicle If you meet the criteria above, send us your CV. We receive many applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data according to the guidelines of GDPR
Apr 18, 2024
Full time
Exterior lighting experience required Prescient Recruitment Group is proud to be working alongside an international lighting company specialising in exterior lighting. They are looking for an experienced, enthusiastic Business Development Managers to join their team on a permanent basis to help develop the UK side of the business. This role is to cover the Midlands Offering; £50-55k Basic + commission of 1.5% on all sales paid quarterly + 45p mileage allowance + business travel to Italy Summary: The primary focus of this position is the development and management of the companies lighting revenue stream within a designated region. The position will also hold key relationships and function as the primary contact for the customer and agent relationship with their territory. This successful candidates will be responsible for driving revenue through business planning and customer/end user development and will also require close collaboration with sales management, marketing, product development, market development and customer service, whilst maintaining a relationship with engineering and applications personnel. Responsibilities: Responsible for selling the company's street lighting, outdoor and industrial products by developing new accounts. The position will also hold key relationships and function as the primary contact for customers in the designated region. Must be self-motivated and able to independently manage various activities with minimal supervision Establish strong business relationships with specifiers / distributors and key End User customers Effectively communicate/present the Lighting Value Proposition and leverage it to create a competitive advantage Manage relationships with clients, and trade partners This will include continually evaluating effectiveness and performance relative to market potential Provide competitive market information to management to help drive the direction of product marketing and development Propose new product opportunities to business development teams based on customer needs, timing, and compliance with its core competencies, competitive intensity and general segment attractiveness Support local and National trade shows as needed Understand the level of customer satisfaction with technical support and drive continuous improvement in customer satisfaction while meeting business needs Work with other managers and marketing personnel across the Lighting business unit to continuously upgrade the customer solutions process Maintain a new business pipeline and relentlessly pursue opportunities to broaden target markets Performance Metrics: Meets or exceeds sales quotas consistently Maintains detailed customer records on an on-going basis and provides additional written details on important customer developments or feedback by request. This includes providing weekly updates on sales-to-quota and market activities and the use of the CRM program. Participates professionally and freely with Lighting senior management on the business development and planning process. Available to participate in key planning discussions Sound technical aptitude Meet and exceed revenue target of £1.2m per annum The ideal candidate will have: Excellent presentation and written communications skills Demonstrated active listening skills Strong negotiating skills Strong problem solving and conflict management skills Ability to gain trust and respect from customers managerial and sales teams Self-motivator with strong drive to achieve business objectives Degree level qualified or equivalent business experience. 5+ years general experience (sales and/or key accounts) in the lighting fixtures industry, with a minimum of 3 years experience working with End users, Specifiers, Contractors, and Distributors Computer skills Outlook, Excel, PowerPoint, and Internet Research Excellent command of English language (verbal and written) Full UK driving licence and own vehicle If you meet the criteria above, send us your CV. We receive many applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data according to the guidelines of GDPR
SQL Client Solutions Engineer Homebased Location: Homebased, UK Salary : Competitive Benefits: Home Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. At Interactive Medica, we have a strong presence in over 30 different countries and create bespoke Cloud-based platforms for our clients. As an experienced SQL Engineer with strong SQL Server experience, you will be the face of this as our first line support! You'll be supporting our clients with queries and implementing solutions, ensuring our platforms run as smoothly as possible for our clients. We are Wilmington plc Through trust and knowledge, Interactive Medica (Part of Wilmington's I&D division) provides web-based software applications that enable Life Sciences companies to effectively manage their sales, marketing and medical resources and collaborate with healthcare providers to provide better outcomes both commercially and for patients. As our Client Solutions Senior Engineer, your focus will be to support our clients with our SQL based platform. You will collaborate with colleagues to deliver the best solution for our clients in a timely manner. Travel may be required in this role depending on the needs of our client. This may be within UK or elsewhere in Europe. In addition to this as our SQL Client Solutions Engineer you will assume responsibility for: Supervise daily routines & processes to ensure the smooth running of client s tools, acting on any implementations needed. Identify and implement quality improvements. Action support queries from clients within our SLA. Advise and recommend appropriate client solutions & alternatives. Build positive relationships with clients and report accurately on all operational & technical aspects of the client s maintenance. Explore and contribute to new ways of implementing IM technology. Manage client accounts ensuring the delivered solutions are working effectively. In order to be successful in this role it s essential you have experience in: Experience in the same or a similar role. A degree in Computer Science. Good problem solving ability. Passion for achieving excellent client satisfaction. Strong knowledge of SQL Server and Transact SQL. Knowledge of web-based technology and related products, such as Snowflake, Tableau, HTML, JavaScript and CSS. Ability to work to agreed timescales, keeping clients informed of any delays. Confidence in a customer facing role with excellent interpersonal & relationship building skills. It would be great if you had experience with: Engaging with global clients. Before you go Find what you re looking for! We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington PLC. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.
Apr 18, 2024
Full time
SQL Client Solutions Engineer Homebased Location: Homebased, UK Salary : Competitive Benefits: Home Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. At Interactive Medica, we have a strong presence in over 30 different countries and create bespoke Cloud-based platforms for our clients. As an experienced SQL Engineer with strong SQL Server experience, you will be the face of this as our first line support! You'll be supporting our clients with queries and implementing solutions, ensuring our platforms run as smoothly as possible for our clients. We are Wilmington plc Through trust and knowledge, Interactive Medica (Part of Wilmington's I&D division) provides web-based software applications that enable Life Sciences companies to effectively manage their sales, marketing and medical resources and collaborate with healthcare providers to provide better outcomes both commercially and for patients. As our Client Solutions Senior Engineer, your focus will be to support our clients with our SQL based platform. You will collaborate with colleagues to deliver the best solution for our clients in a timely manner. Travel may be required in this role depending on the needs of our client. This may be within UK or elsewhere in Europe. In addition to this as our SQL Client Solutions Engineer you will assume responsibility for: Supervise daily routines & processes to ensure the smooth running of client s tools, acting on any implementations needed. Identify and implement quality improvements. Action support queries from clients within our SLA. Advise and recommend appropriate client solutions & alternatives. Build positive relationships with clients and report accurately on all operational & technical aspects of the client s maintenance. Explore and contribute to new ways of implementing IM technology. Manage client accounts ensuring the delivered solutions are working effectively. In order to be successful in this role it s essential you have experience in: Experience in the same or a similar role. A degree in Computer Science. Good problem solving ability. Passion for achieving excellent client satisfaction. Strong knowledge of SQL Server and Transact SQL. Knowledge of web-based technology and related products, such as Snowflake, Tableau, HTML, JavaScript and CSS. Ability to work to agreed timescales, keeping clients informed of any delays. Confidence in a customer facing role with excellent interpersonal & relationship building skills. It would be great if you had experience with: Engaging with global clients. Before you go Find what you re looking for! We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington PLC. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.
FRENCH SELECTION UK Italian Speaking Technical Support Technical, Engineering, Project Engineer, Technical support, Italian speaker, Sciences, Scientific, Physics, Engineer, Italian Speaker, Italy, Visa sponsor, graduate, hybrid, Sales & application engineer Salary: up to 38,500 including Bonus Location: York, Yorkshire Commute / relocation from cities such as Leeds, Hull, Harrogate, Bradford, Huddersfield, Sheffield, Manchester, London Ref: 786NR2 Company offers VISA Sponsorship VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 786NR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a leading international organisation in the world of precision engineering. Main Duties: To provide excellent customer service & technical support / Securing Export Sales The Role: - Provide technical support and advice to clients via phone, mail and web chat - Define customer requirements & recommend appropriate product solutions - Liaise between the customer and internal departments for sales support - Provide quotations and process sales order for global clients - Opportunity to write & publish technical articles - Work closely with Sales & Marketing departments The Candidate: - Fluent in Italian or German (Written & Spoken) - Degree educated in Science or Engineering - Experience as Sales Support Engineer - advantageous - Critical Thinker / Deductive reasoning - Problem solver / strong Analysing skills - Excellent communication & interpersonal skills - Computer literate (MS Office package and CRM) Salary: up to 35,000 pa + Bonus + Benefits (pension and health care, life insurance, gym membership etc.) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 18, 2024
Full time
FRENCH SELECTION UK Italian Speaking Technical Support Technical, Engineering, Project Engineer, Technical support, Italian speaker, Sciences, Scientific, Physics, Engineer, Italian Speaker, Italy, Visa sponsor, graduate, hybrid, Sales & application engineer Salary: up to 38,500 including Bonus Location: York, Yorkshire Commute / relocation from cities such as Leeds, Hull, Harrogate, Bradford, Huddersfield, Sheffield, Manchester, London Ref: 786NR2 Company offers VISA Sponsorship VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 786NR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a leading international organisation in the world of precision engineering. Main Duties: To provide excellent customer service & technical support / Securing Export Sales The Role: - Provide technical support and advice to clients via phone, mail and web chat - Define customer requirements & recommend appropriate product solutions - Liaise between the customer and internal departments for sales support - Provide quotations and process sales order for global clients - Opportunity to write & publish technical articles - Work closely with Sales & Marketing departments The Candidate: - Fluent in Italian or German (Written & Spoken) - Degree educated in Science or Engineering - Experience as Sales Support Engineer - advantageous - Critical Thinker / Deductive reasoning - Problem solver / strong Analysing skills - Excellent communication & interpersonal skills - Computer literate (MS Office package and CRM) Salary: up to 35,000 pa + Bonus + Benefits (pension and health care, life insurance, gym membership etc.) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
3rd Line Support Engineer Location: St Albans (Hybrid) Salary: 50,000 - 65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role? About the company Our client is a Managed Service Provider firm based in St Albans. Position Overview The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications. Responsibilities Manage client projects, ensuring adherence to scope, timelines, and budget. Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets. Conduct Technical Pre-sales, offering tailored solutions to clients. Support internal systems for optimal business operation. Guide clients through smooth onboarding/offboarding processes. Coordinate with clients, internal teams, and third parties for project delivery. Provide technical consultancy to address client challenges. Conduct site surveys and maintain relevant documentation. Collaborate with Head of Operations on innovation and improvement initiatives. Candidate Requirements Essential Skills and personal qualities Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines. Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server (Apply online only). Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V. Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts. Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Apr 18, 2024
Full time
3rd Line Support Engineer Location: St Albans (Hybrid) Salary: 50,000 - 65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role? About the company Our client is a Managed Service Provider firm based in St Albans. Position Overview The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications. Responsibilities Manage client projects, ensuring adherence to scope, timelines, and budget. Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets. Conduct Technical Pre-sales, offering tailored solutions to clients. Support internal systems for optimal business operation. Guide clients through smooth onboarding/offboarding processes. Coordinate with clients, internal teams, and third parties for project delivery. Provide technical consultancy to address client challenges. Conduct site surveys and maintain relevant documentation. Collaborate with Head of Operations on innovation and improvement initiatives. Candidate Requirements Essential Skills and personal qualities Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines. Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server (Apply online only). Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V. Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts. Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Design & Applications Engineer (Sealing Design) Cirencester £40,000 - £50,000 Per Annum Our client is a growing specialist engineering business that supports a range of markets including Formula 1, Motorsport, Oil & Gas, Pumps and Chemical processing. They are a growing specialist Engineering business requires a Design & Applications Engineer who is flexible. Applications Engineer Roles and Responsibilities: Deal with high performance components, rubber, plastic and composite technology Provide technical guidance to highly technical external customers, visiting customer sites Support the Sales team on technical enquires, liaising with them, customers and suppliers Generates and approve sealing design proposals utilizing our extensive design and material expertise to ensure the best application solution for our customer Design of products for customers using SolidWorks (CAD), ensuring these are to customer expectations Knowledge and experience of Quality Systems, familiarity with the Quality Procedures of ISO9010:2015, PPAP, First Article Inspection, Non-Conformances, Quality Audits etc. Support with Goods Inwards Inspection of manufactured parts to ensure conformity Work closely with suppliers to ensure quality of product The ideal Applications Engineer will: Strong understanding of Seals, O-Rings, Bearings in thermoplastic and elastomeric materials is a benefit General understanding of applications in Hydraulics, Pumps, Valves, Compressors is a benefit Worked within/ comfortable with having direct contact with customers Knowledge of manufacturing and processes in relevant industries IT usage of ERP & CAD systems, Microsoft Office (Outlook, Excel, Word and PowerPoint) A qualification in a Mechanical/ Engineering discipline or apprenticeship time served Working Hours + Benefits: Monday - Thursday: 08:30 - 17:00 Friday: 08:30 - 16:00 25 days holiday increasing with length of service Company Bonus Medical (BUPA) and Dental Childcare Vouchers and Cycle to Work Scheme Jackie Kerr Recruitment is an independent agency that has been established for 26 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Apr 18, 2024
Full time
Design & Applications Engineer (Sealing Design) Cirencester £40,000 - £50,000 Per Annum Our client is a growing specialist engineering business that supports a range of markets including Formula 1, Motorsport, Oil & Gas, Pumps and Chemical processing. They are a growing specialist Engineering business requires a Design & Applications Engineer who is flexible. Applications Engineer Roles and Responsibilities: Deal with high performance components, rubber, plastic and composite technology Provide technical guidance to highly technical external customers, visiting customer sites Support the Sales team on technical enquires, liaising with them, customers and suppliers Generates and approve sealing design proposals utilizing our extensive design and material expertise to ensure the best application solution for our customer Design of products for customers using SolidWorks (CAD), ensuring these are to customer expectations Knowledge and experience of Quality Systems, familiarity with the Quality Procedures of ISO9010:2015, PPAP, First Article Inspection, Non-Conformances, Quality Audits etc. Support with Goods Inwards Inspection of manufactured parts to ensure conformity Work closely with suppliers to ensure quality of product The ideal Applications Engineer will: Strong understanding of Seals, O-Rings, Bearings in thermoplastic and elastomeric materials is a benefit General understanding of applications in Hydraulics, Pumps, Valves, Compressors is a benefit Worked within/ comfortable with having direct contact with customers Knowledge of manufacturing and processes in relevant industries IT usage of ERP & CAD systems, Microsoft Office (Outlook, Excel, Word and PowerPoint) A qualification in a Mechanical/ Engineering discipline or apprenticeship time served Working Hours + Benefits: Monday - Thursday: 08:30 - 17:00 Friday: 08:30 - 16:00 25 days holiday increasing with length of service Company Bonus Medical (BUPA) and Dental Childcare Vouchers and Cycle to Work Scheme Jackie Kerr Recruitment is an independent agency that has been established for 26 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within a Senior C# ASP .Net Developer role, we'd love to hear from you! Role info: Senior C# ASP .Net DeveloperWitney, Oxfordshire Based / Hybrid Working 2-3 days from home£55,000 - £68,000 Depending on ExperiencePlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Dev background - solid experience with ASP.NET MVC / C development vs software dev experienceDigital agency experiencePlatform experience at the right level (e.g. Kentico, Sitecore, Umbraco, Optimizely) About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The .Net Web App Developer Opportunity: As Senior C# ASP .Net Developer, you will form a strong partnership with a Project Manager. In this role, you will split your time between technical leadership and oversight, technical pre-sales support and small development tasks. We continuously find new and innovative ways to tackle problems using a variety of technologies including Microsoft Azure, DevOps, .NET Core, headless CMS and React, come join us on our journey. Key Responsibilities: + Partner with a Project Manager to lead and mentor a team of developers within a Project Team+ Interpret project requirements and providing technically robust solutions in-line with our project delivery approach+ Function as a cross-project consultant, providing advice and making autonomous decisions regarding technical approach+ Be an active participant in client workshops, specification writing, detailed effort estimation and collaboration with key teams to define the solution architecture+ Input into the assessment and application of new and existing technology used to ensure we continue to optimise use of the right tools+ Technical pre-sales and consultancy About you: Essential: + Previous experience in a Solution / Technical Architect or Senior Developer role for at least four years+ Extensive commercial experience of developing mobile first ASP.Net CMS and ecommerce websites+ Experience of integrating back-end APIs with JavaScript-based application frameworks, e.g. Next.js,+ Demonstrable experience of technically scoping, architecting, and leading projects+ Previously defined and written detailed functional and technical specifications for medium and large-scale solutions (£200k+)+ Familiarity with the Kentico DXP platform, Kontent.ai, and/or alternative enterprise CMS and headless platforms+ Experience providing detailed task breakdowns and accurate estimation for the technical areas of website delivery+ Organised, self-motivated and ambitious with great leadership skills+ Excellent communication, consulting and client-facing skills+ Demonstrable experience of using version control systems Desirable: + Experience scoping and integrating with 3rd party platforms using RESTful API patterns, e.g. ERP, CRM, PIMs, fulfilment etc+ Experience with .NET coding patterns and practises+ Experience with, hosting environment aspects such as IIS, Azure App Services, security, caching, and CDN's+ Experience with building automated continuous integration and deployment pipelines with Azure DevOps+ Commercial experience of developing mobile first React-based CMS and/or ecommerce websites ideally using a framework such as Next.js What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Solutions Engineer, Enterprise Architect, Solutions Consultant, Technical Architect, Enterprise Solutions Architect, Data Architect, Application Architect, eCom Platform Solutions, CMS Architect, Digital Consulting, ASP.Net Senior Developer, Web Applications Developer, Kentico, Sitecore, Umbraco, Optimizely. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Noti
Apr 18, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within a Senior C# ASP .Net Developer role, we'd love to hear from you! Role info: Senior C# ASP .Net DeveloperWitney, Oxfordshire Based / Hybrid Working 2-3 days from home£55,000 - £68,000 Depending on ExperiencePlus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Dev background - solid experience with ASP.NET MVC / C development vs software dev experienceDigital agency experiencePlatform experience at the right level (e.g. Kentico, Sitecore, Umbraco, Optimizely) About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The .Net Web App Developer Opportunity: As Senior C# ASP .Net Developer, you will form a strong partnership with a Project Manager. In this role, you will split your time between technical leadership and oversight, technical pre-sales support and small development tasks. We continuously find new and innovative ways to tackle problems using a variety of technologies including Microsoft Azure, DevOps, .NET Core, headless CMS and React, come join us on our journey. Key Responsibilities: + Partner with a Project Manager to lead and mentor a team of developers within a Project Team+ Interpret project requirements and providing technically robust solutions in-line with our project delivery approach+ Function as a cross-project consultant, providing advice and making autonomous decisions regarding technical approach+ Be an active participant in client workshops, specification writing, detailed effort estimation and collaboration with key teams to define the solution architecture+ Input into the assessment and application of new and existing technology used to ensure we continue to optimise use of the right tools+ Technical pre-sales and consultancy About you: Essential: + Previous experience in a Solution / Technical Architect or Senior Developer role for at least four years+ Extensive commercial experience of developing mobile first ASP.Net CMS and ecommerce websites+ Experience of integrating back-end APIs with JavaScript-based application frameworks, e.g. Next.js,+ Demonstrable experience of technically scoping, architecting, and leading projects+ Previously defined and written detailed functional and technical specifications for medium and large-scale solutions (£200k+)+ Familiarity with the Kentico DXP platform, Kontent.ai, and/or alternative enterprise CMS and headless platforms+ Experience providing detailed task breakdowns and accurate estimation for the technical areas of website delivery+ Organised, self-motivated and ambitious with great leadership skills+ Excellent communication, consulting and client-facing skills+ Demonstrable experience of using version control systems Desirable: + Experience scoping and integrating with 3rd party platforms using RESTful API patterns, e.g. ERP, CRM, PIMs, fulfilment etc+ Experience with .NET coding patterns and practises+ Experience with, hosting environment aspects such as IIS, Azure App Services, security, caching, and CDN's+ Experience with building automated continuous integration and deployment pipelines with Azure DevOps+ Commercial experience of developing mobile first React-based CMS and/or ecommerce websites ideally using a framework such as Next.js What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Solutions Engineer, Enterprise Architect, Solutions Consultant, Technical Architect, Enterprise Solutions Architect, Data Architect, Application Architect, eCom Platform Solutions, CMS Architect, Digital Consulting, ASP.Net Senior Developer, Web Applications Developer, Kentico, Sitecore, Umbraco, Optimizely. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Noti
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 18, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
IN2 Resourcing are working on behalf of a well-established AV Systems Integrator, who due to an ever-increasing workload are currently seeking an experienced Pre-Sales Consultant with fantastic AutoCAD design experience to join their growing team. This role would be coming in to provide pre-sales technical design for flagship clients, approving the department s technical designs and drawing production for a direct client engagement. Our client is looking for someone who has a fantastic technical background, someone who is extremely competent in CAD Designing is a MUST and someone who has a great background working with Audio Visual/Video Conferencing systems such as: AMX, Crestron, Extron etc. Roles and Responsibilities Be able to produce AV Systems Schematics using AutoCAD Production of AV Systems Elevation Drawings Overlooking of design and build systems by estimating and sales to ensure functionality that aligns perfectly with client scope. Help in the support of design & build projects by creation scope documents Working closely with the Key Accounts team to fully understand their designs and be able to produce any schematics in relation to new requirements. Be on site when needed, to assist with any clients technical or sales needs. Conducting site surveys that will be included in design decisions. Additional Skills Fantastic customer facing skills, helping to align their requirements with systems design. Experience using office applications for admin purposes. Ability to work under pressure with minimum amount of supervision. Experience of meeting strict deadlines. This role would be a fantastic fit for anyone from the Audio Visual/AV/Video Conferencing sectors who has worked in a Pre Sales, Systems Design, Project Engineer role residing in the London/Surrey areas.
Apr 18, 2024
Full time
IN2 Resourcing are working on behalf of a well-established AV Systems Integrator, who due to an ever-increasing workload are currently seeking an experienced Pre-Sales Consultant with fantastic AutoCAD design experience to join their growing team. This role would be coming in to provide pre-sales technical design for flagship clients, approving the department s technical designs and drawing production for a direct client engagement. Our client is looking for someone who has a fantastic technical background, someone who is extremely competent in CAD Designing is a MUST and someone who has a great background working with Audio Visual/Video Conferencing systems such as: AMX, Crestron, Extron etc. Roles and Responsibilities Be able to produce AV Systems Schematics using AutoCAD Production of AV Systems Elevation Drawings Overlooking of design and build systems by estimating and sales to ensure functionality that aligns perfectly with client scope. Help in the support of design & build projects by creation scope documents Working closely with the Key Accounts team to fully understand their designs and be able to produce any schematics in relation to new requirements. Be on site when needed, to assist with any clients technical or sales needs. Conducting site surveys that will be included in design decisions. Additional Skills Fantastic customer facing skills, helping to align their requirements with systems design. Experience using office applications for admin purposes. Ability to work under pressure with minimum amount of supervision. Experience of meeting strict deadlines. This role would be a fantastic fit for anyone from the Audio Visual/AV/Video Conferencing sectors who has worked in a Pre Sales, Systems Design, Project Engineer role residing in the London/Surrey areas.
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 18, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Wallace Hind Selection
Leamington Spa, Warwickshire
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 18, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 18, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Job Title: Storage & Compute Architect Type: Permanent Location: Hybrid - 3 days p/week London Rate: 700 - 850 p/day TEC Partners are working with a world-leading technology client who are currently looking for a Storage & Compute Architect, ideally with experience in the financial services industry, to work on an upcoming, large-scale customer assignment. As a Storage & Compute Architect, you will support Infrastructure Services by maintaining a high level of technical expertise in Storage & Compute Architecture, supporting delivery teams and engineers in the deployment of Services, and serving as an escalation point for delivery engineers. You will also be responsible for assisting with introducing new services, including developing and documenting deployment methodologies, and working with delivery teams to develop those capabilities in the field. This can include meeting with customers in a role that requires a deep understanding of server hardware, virtualisation technologies and storage solutions to ensure high availability and performance of IT Services. Responsibilities: Translate business outcomes to technical solutions Review client deliverables to identify opportunities to improve quality through training, mentoring, product offering improvement, and talent acquisition Monitor infrastructure performance and troubleshoot problem areas as needed Conduct research on advanced and next-generation compute, storage, and networking infrastructure to remain abreast of developments in the industry System Design: Design and architect high-performance computing systems, including hardware, software, and networking components, to meet the organization's compute requirements Storage Design: Design and architect storage solutions to meet the organization's data storage and retrieval requirements, considering factors such as capacity, performance, reliability, and scalability. Storage Provisioning: Provision storage resources, including SAN, NAS, and object storage systems, to meet the data storage requirements of various applications and workloads. Pre Sales Support: working with Customers, Technical Solutions Architects, Client Services Execs and Account Teams to identify customer's desired business & technical outcomes. Create High-Level Design (HLD) and Low-Level Design (LLD) documentation. Create change/cut window Method of Procedure (MOP) documentation. Perform advanced engineering services supporting the engineering delivery team when necessary. Champion the delivery of complex Storage & Compute solutions Provide technical guidance, knowledge transfers, and mentorship as required. Responsible for creating documentation for Storage & Compute Technologies Requirements: Expert in design, implementation, and management of physical and virtual environments including VMware, Hyper-V, KVM and Nutanix. Build and administer storage solutions, including direct attached, SAN, NAS, and cloud storage, ensuring data availability and integrity. Monitor system performance, troubleshoot issues, and ensure efficient operation of compute and storage resources. Conduct capacity planning and provide recommendations for infrastructure enhancements. Design and implement advanced functions related to compute resources (servers, virtual machines, containers) Be proficient in storage systems including file, object storage, block and databases. Optimize data storage and retrieval mechanisms for performance, scalability, and cost-effectiveness. Drive architecture discussions related to cloud security, privacy, and compliance. Consider scalability, performance, agility, and high availability/disaster recovery (HA/DR) aspects. Strong knowledge of server hardware, virtualisation platforms, and storage technologies. Experience with cloud computing services (e.g. AWS, Azure, Google Cloud) is advantageous Proven track record of successfully managing and delivering complex IT projects on time and within budget, utilizing programmatic approaches, eg. Agile or Waterfall Highly Skilled in at least one (1) of the following with more being preferred: Nvidia GPU/DGX computing and/or other similar solutions, InfiniBand networking, Red Hat or other Linux distributions, infrastructure automation solutions. This is just a snapshot of our client's requirement. Get in touch for a full job spec and details on the position. We will be assisting our client in interviewing and appointing the best candidate ASAP. Apply without delay for consideration.
Apr 18, 2024
Contractor
Job Title: Storage & Compute Architect Type: Permanent Location: Hybrid - 3 days p/week London Rate: 700 - 850 p/day TEC Partners are working with a world-leading technology client who are currently looking for a Storage & Compute Architect, ideally with experience in the financial services industry, to work on an upcoming, large-scale customer assignment. As a Storage & Compute Architect, you will support Infrastructure Services by maintaining a high level of technical expertise in Storage & Compute Architecture, supporting delivery teams and engineers in the deployment of Services, and serving as an escalation point for delivery engineers. You will also be responsible for assisting with introducing new services, including developing and documenting deployment methodologies, and working with delivery teams to develop those capabilities in the field. This can include meeting with customers in a role that requires a deep understanding of server hardware, virtualisation technologies and storage solutions to ensure high availability and performance of IT Services. Responsibilities: Translate business outcomes to technical solutions Review client deliverables to identify opportunities to improve quality through training, mentoring, product offering improvement, and talent acquisition Monitor infrastructure performance and troubleshoot problem areas as needed Conduct research on advanced and next-generation compute, storage, and networking infrastructure to remain abreast of developments in the industry System Design: Design and architect high-performance computing systems, including hardware, software, and networking components, to meet the organization's compute requirements Storage Design: Design and architect storage solutions to meet the organization's data storage and retrieval requirements, considering factors such as capacity, performance, reliability, and scalability. Storage Provisioning: Provision storage resources, including SAN, NAS, and object storage systems, to meet the data storage requirements of various applications and workloads. Pre Sales Support: working with Customers, Technical Solutions Architects, Client Services Execs and Account Teams to identify customer's desired business & technical outcomes. Create High-Level Design (HLD) and Low-Level Design (LLD) documentation. Create change/cut window Method of Procedure (MOP) documentation. Perform advanced engineering services supporting the engineering delivery team when necessary. Champion the delivery of complex Storage & Compute solutions Provide technical guidance, knowledge transfers, and mentorship as required. Responsible for creating documentation for Storage & Compute Technologies Requirements: Expert in design, implementation, and management of physical and virtual environments including VMware, Hyper-V, KVM and Nutanix. Build and administer storage solutions, including direct attached, SAN, NAS, and cloud storage, ensuring data availability and integrity. Monitor system performance, troubleshoot issues, and ensure efficient operation of compute and storage resources. Conduct capacity planning and provide recommendations for infrastructure enhancements. Design and implement advanced functions related to compute resources (servers, virtual machines, containers) Be proficient in storage systems including file, object storage, block and databases. Optimize data storage and retrieval mechanisms for performance, scalability, and cost-effectiveness. Drive architecture discussions related to cloud security, privacy, and compliance. Consider scalability, performance, agility, and high availability/disaster recovery (HA/DR) aspects. Strong knowledge of server hardware, virtualisation platforms, and storage technologies. Experience with cloud computing services (e.g. AWS, Azure, Google Cloud) is advantageous Proven track record of successfully managing and delivering complex IT projects on time and within budget, utilizing programmatic approaches, eg. Agile or Waterfall Highly Skilled in at least one (1) of the following with more being preferred: Nvidia GPU/DGX computing and/or other similar solutions, InfiniBand networking, Red Hat or other Linux distributions, infrastructure automation solutions. This is just a snapshot of our client's requirement. Get in touch for a full job spec and details on the position. We will be assisting our client in interviewing and appointing the best candidate ASAP. Apply without delay for consideration.
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 18, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Wallace Hind Selection
Stratford-upon-avon, Warwickshire
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Apr 18, 2024
Full time
Are you an electrically savvy problem solver with a passion for technology? Based out of our state of the art modern and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: Monday to Friday - 8:30am to 5:00pm (Office Based Role) Bonus 25 Days holiday (plus Bank Holidays) 2 x Life Assurance Pension Scheme Private Medical Insurance Scheme Company Sick Pay Scheme Free On-Site Parking Cycle to Work Scheme Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability and security, based in a spacious & modern facility we have tripled our turnover in the last 10 years and we are not done. We have the capacity and scope to double our growth. We are happy to train you, we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: Develop technically demanding product engineering knowledge to an expert level and continually update this. Build quick and empathetic telephone rapport with field engineers in pressurised situations, helping them to resolve time critical issues. Assist customers with replacement product quotations during technical support conversations for quick issue resolution. Provide engineering information to office colleagues to support them in dealing with technical complexities in their roles. Contribute to technical related projects and training as required. PERSON SPECIFICATION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer We are looking for a Customer Support Engineer with GCSE's or equivalent in Maths and English, with a minimum grade of C. You will also ideally have qualifications related to electrical engineering to A Level, BTEC, HNC, or HND level. Alternatively, you will have relevant engineering experience that demonstrates this level of technical ability. In addition, you will need: Previous experience of repair, installation, assembly or technical support work but not essential. Ideally, work experience that has involved telephone or face to face customer support. A productive approach to contribute to the team supporting approx. 1500 customer calls each month. Trainee candidates who have recently left education must have some relevant experience obtained through their studies. Strong communication skills are essential. You may have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Technical Sales Engineer, Technical Support Engineer, Electrical Engineer, Automation Engineer, Customer Support Engineer, Application Engineer - Industrial Automation, Manufacturing, Electrical Components, Building Services, HVAC, Renewable Energy, Construction, Automation Control systems, Industrial Machinery THE COMPANY: We have been supplying high quality industrial control equipment since 1981 and we are a leading supplier of door drive and control equipment to the UK industrial door market. We have an enviable reputation for providing innovative and quality products, technical excellence, invaluable safety guidance on product selection and unprecedented after-sales Service. Chosen for technical excellence and outstanding customer service, customers rely on us when failure isn't an option for projects from warehousing storage and distribution businesses, power stations, airports, and railway depots to sports stadiums. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: BE17481, Wallace Hind Selection
Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Operations Engineer to join our IT Department! Working alongside the Cyber Operations Lead you will help to design, develop, and mature the company's cybersecurity capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include: Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries. Define, design, implement, and maintain security solutions appropriate to the business' needs. Support the definition, execution and continuous improvement of key cybersecurity processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography. Assist with developing and maintaining security policies, processes and incident response management plans and playbooks. Prepare and document standard operating procedures and protocols. Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc. Contribute as a team member in projects and change initiatives aimed at increasing enterprise security capabilities e.g., identity and access management, log aggregation, etc. Required experience: Minimum of 3 years' experience in a Security/Cyber Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure. Previous experience working within a financial services environment and a working understanding of relevant regulations. Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.) Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools. Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment. Experience of working effectively with a variety of stakeholders from different technology and business teams. Strong verbal and written communication skills. Desirable experience: Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM). Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks. Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. Experience of general IT Audit processes and conducting risk assessments. You will be a proactive self - starter with strong communication skills and comfortable interacting with stakeholders at all levels. You will have the ability to tailor your approach and translate requirements to non-technical members of staff. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is the leading independent investment wrap platform in the UK. Established in 2000, we have over £54.9 billion of funds under direction (as at Sept 2023) on behalf of over 7,600 advisers and 230,000 investor clients. Our service includes an online platform, owned and built by us, and dedicated regional adviser support to help bring clients' assets and investments together in a smarter, more tax efficient way. We offer access to a wide range of tax wrappers (including ISAs, pensions and life insurance investment bonds) and funds which advisers use to build client investment portfolios. Portfolio valuations, purchases and sales are all supported via Transact Online which is available 24/7. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Apr 18, 2024
Full time
Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Operations Engineer to join our IT Department! Working alongside the Cyber Operations Lead you will help to design, develop, and mature the company's cybersecurity capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include: Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries. Define, design, implement, and maintain security solutions appropriate to the business' needs. Support the definition, execution and continuous improvement of key cybersecurity processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography. Assist with developing and maintaining security policies, processes and incident response management plans and playbooks. Prepare and document standard operating procedures and protocols. Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc. Contribute as a team member in projects and change initiatives aimed at increasing enterprise security capabilities e.g., identity and access management, log aggregation, etc. Required experience: Minimum of 3 years' experience in a Security/Cyber Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure. Previous experience working within a financial services environment and a working understanding of relevant regulations. Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.) Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools. Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment. Experience of working effectively with a variety of stakeholders from different technology and business teams. Strong verbal and written communication skills. Desirable experience: Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM). Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks. Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. Experience of general IT Audit processes and conducting risk assessments. You will be a proactive self - starter with strong communication skills and comfortable interacting with stakeholders at all levels. You will have the ability to tailor your approach and translate requirements to non-technical members of staff. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is the leading independent investment wrap platform in the UK. Established in 2000, we have over £54.9 billion of funds under direction (as at Sept 2023) on behalf of over 7,600 advisers and 230,000 investor clients. Our service includes an online platform, owned and built by us, and dedicated regional adviser support to help bring clients' assets and investments together in a smarter, more tax efficient way. We offer access to a wide range of tax wrappers (including ISAs, pensions and life insurance investment bonds) and funds which advisers use to build client investment portfolios. Portfolio valuations, purchases and sales are all supported via Transact Online which is available 24/7. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.