About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay's strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR's strength in HR software. It's an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham's jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 33 days annual leave including bank holidays, with an additional day for each year of service up to a maximum of 36 days in total. Pension contribution of 3%. A range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week, with Tuesday-Thursday working in the office and Monday & Friday working from home. Key responsibilities include: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills - you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability - you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
May 05, 2024
Full time
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay's strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR's strength in HR software. It's an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham's jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 33 days annual leave including bank holidays, with an additional day for each year of service up to a maximum of 36 days in total. Pension contribution of 3%. A range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week, with Tuesday-Thursday working in the office and Monday & Friday working from home. Key responsibilities include: 1st line support - responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills - you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability - you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you'll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills - you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills - you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 04, 2024
Full time
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
IMPLEMENTATION CONSULTANT / ADVISOR LOCATION - SCUNTHORPE SALARY -£45,000 + BONUS + BENEFITS Your new role A new opening working for a growing and successful software solutions organisation. Working directly within the professional services team to provide technical support and guidance as an experienced Implementation Consultant / Advisor / Architect. What you'll need to succeed On a day-to-day basis, you will play a critical part in pre and post-sales processes. Working closely with internal teams to develop complex technical solutions.The Hiring Manager wants to receive applications from candidates who fit the below criteria: Providing and developing quality solutions to clients Quality Assurance Pinpoint trends Risk management Microsoft SC-900 Microsoft MS-900 Microsoft Intune/Autopilot Microsoft Server Solutions Microsoft Virtualisation Advanced Firewall knowledge Managed backup solutions Advanced Networking, managed switch & VLANS What you will get in return This is an excellent opportunity to work for a strong competitor within their field. 35 hours per week. Paying £45k including a competitive benefits package & Bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2024
Full time
IMPLEMENTATION CONSULTANT / ADVISOR LOCATION - SCUNTHORPE SALARY -£45,000 + BONUS + BENEFITS Your new role A new opening working for a growing and successful software solutions organisation. Working directly within the professional services team to provide technical support and guidance as an experienced Implementation Consultant / Advisor / Architect. What you'll need to succeed On a day-to-day basis, you will play a critical part in pre and post-sales processes. Working closely with internal teams to develop complex technical solutions.The Hiring Manager wants to receive applications from candidates who fit the below criteria: Providing and developing quality solutions to clients Quality Assurance Pinpoint trends Risk management Microsoft SC-900 Microsoft MS-900 Microsoft Intune/Autopilot Microsoft Server Solutions Microsoft Virtualisation Advanced Firewall knowledge Managed backup solutions Advanced Networking, managed switch & VLANS What you will get in return This is an excellent opportunity to work for a strong competitor within their field. 35 hours per week. Paying £45k including a competitive benefits package & Bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are looking for an experienced SharePoint & Intranet Product Owner to steer the strategy, who must possess a deep expertise in SharePoint architecture, governance, and stakeholder management, coupled with a strong grasp of intranet best practices. Join our team to drive innovation and optimise the user experience for these foundational platforms! Product Owner - SharePoint & Intranet (Fixed-Term) Reference: APR Location: Flexible in England Salary: £43,095.00 - £46,264.00 per annum Hours: Full-Time, 37.5 hours per week Contract: 12 months fixed-term Benefits: Pension, Life Assurance, 26 days Annual Leave (Pro-rate) / Flexible working locations and timings What's the role about? Delivering a product vision and strategy to develop a clear roadmap direction for both platforms aligned against your stakeholders and organisation's goals and objectives; Working with stakeholders to realises these requirements and to develop technologies to realise the business objectives; Working with development and user experience (UX) teams to prioritise the implementation of new features, enhancements, and integrations to create project priorities and pipelines; Coordinating user testing and quality assurance to ensure the new features and enhancements meet the defined requirement; Being a consultant expert for the business - work with teams - be tech hub - revolutionise our channel thinking approach. Essential skills, knowledge, and experience: An in-depth working knowledge of Microsoft supporter systems and SharePoint software, with 5+ years' product ownership experience and performing system analysis; Excellent ability to effectively prioritise and multi-task in a high-volume workload situation; Excellent analytical and problem-solving skillset; Excellent communicator and strong listener to work across departments; Excellent skills to provide governance and standards and minimise legal and reputational risk to the organisation; Strong advocate of digital literacy and change and lead by example. Desirable skills, knowledge, and experience: Experience owning the audience and driving that customer experiences across these channels; Experience using data & insight to inform direction and decisions, to be made in conjunction with sister teams & stakeholders and to Test and Learn, change and adapt based on response; Knowledgeable in project and programme delivery through various agile methodologies to take project ownership and leadership of projects to deliver continuous and valuable improvement through the product portfolio. The successful candidate can be based flexibly within England, and will be expected to travel to our headquarters in Sandy, Bedfordshire approximately once per month. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. Closing date: 23:59, Wednesday, 15th May 2024 Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
May 04, 2024
Full time
We are looking for an experienced SharePoint & Intranet Product Owner to steer the strategy, who must possess a deep expertise in SharePoint architecture, governance, and stakeholder management, coupled with a strong grasp of intranet best practices. Join our team to drive innovation and optimise the user experience for these foundational platforms! Product Owner - SharePoint & Intranet (Fixed-Term) Reference: APR Location: Flexible in England Salary: £43,095.00 - £46,264.00 per annum Hours: Full-Time, 37.5 hours per week Contract: 12 months fixed-term Benefits: Pension, Life Assurance, 26 days Annual Leave (Pro-rate) / Flexible working locations and timings What's the role about? Delivering a product vision and strategy to develop a clear roadmap direction for both platforms aligned against your stakeholders and organisation's goals and objectives; Working with stakeholders to realises these requirements and to develop technologies to realise the business objectives; Working with development and user experience (UX) teams to prioritise the implementation of new features, enhancements, and integrations to create project priorities and pipelines; Coordinating user testing and quality assurance to ensure the new features and enhancements meet the defined requirement; Being a consultant expert for the business - work with teams - be tech hub - revolutionise our channel thinking approach. Essential skills, knowledge, and experience: An in-depth working knowledge of Microsoft supporter systems and SharePoint software, with 5+ years' product ownership experience and performing system analysis; Excellent ability to effectively prioritise and multi-task in a high-volume workload situation; Excellent analytical and problem-solving skillset; Excellent communicator and strong listener to work across departments; Excellent skills to provide governance and standards and minimise legal and reputational risk to the organisation; Strong advocate of digital literacy and change and lead by example. Desirable skills, knowledge, and experience: Experience owning the audience and driving that customer experiences across these channels; Experience using data & insight to inform direction and decisions, to be made in conjunction with sister teams & stakeholders and to Test and Learn, change and adapt based on response; Knowledgeable in project and programme delivery through various agile methodologies to take project ownership and leadership of projects to deliver continuous and valuable improvement through the product portfolio. The successful candidate can be based flexibly within England, and will be expected to travel to our headquarters in Sandy, Bedfordshire approximately once per month. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. Closing date: 23:59, Wednesday, 15th May 2024 Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Location: Remote UK Department: Engineering Employment: Contract About YLD: Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, and Porto. About the role: As a Senior Software Engineer, you'll be part of a client team building innovative products. We expect you to be curious, passionate, driven, and enthusiastic. You'll be proficient at problem-solving, and crafting scalable, resilient, and fault-tolerant architectures. You'll be an effective communicator and a team player. Furthermore, you and your team will move in a fast-paced engineering environment, achieving outstanding results and delivering exciting projects. About You: A YLD Software Engineering Consultant is a highly-skilled developer who exemplifies the highest standard in software engineering and enjoys sharing their knowledge and experience with others. You'll have the opportunity to build and deliver software within some interesting projects, both in terms of the product and the methodology. We work in an Agile environment (Scrum) with a test-first mindset (actually, writing code without tests should be unthinkable). We are also big advocates of pair programming and nothing is released until we have a code review. You have a real passion for problem-solving and are an active learner who gets excited by working collaboratively with those around you. If you are a proactive, adaptable, and enthusiastic engineer with must-have experience in either Python, Java, or similar languages, and a passion for leveraging multiple technologies to build exceptional backend solutions, we encourage you to apply. Join our team and contribute to the development of innovative products that make a difference in the industry. Tasks Your day-to-day responsibilities will look like this: Crafting excellent products! As a Software Engineer, you will be building new features that meet the needs of our clients customers. Working closely with your team, regularly collaborating and on engineering initiatives, to continually push yourselves to be better Learning, growing, and mentoring the engineering team to accelerate their career-growth and encourage them to progress; Being responsible for the production operation and monitoring of products inline with SLAs; Driving good practices within your team; Participating in regular show and tells, promoting your work to both your department and the wider company Requirements You'll have the following skills and experience: Proven experience as a Backend Engineer, demonstrating proficiency in at least one must-have language such as Python, Java, etc; Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerisation; technologies (e.g., Docker, Kubernetes); Experience in distributed version control systems (e.g. Git); Experience in databases (both relational and schema-less); A strong focus on continuous integration and delivery; Substantial testing experience from code quality through to security, customer journeys and accessibility; Building high-performance and scalable applications; Good understanding of the design and implementation of RESTful web services; Familiarity with performance monitoring tools; You can keep a cool head when debugging production issues. You'll be: Self-motivated, proactive and constantly looking for ways to improve and develop yourself A good communicator, both in writing and verbally. You'll be able to explain technical ideas and concepts in business-friendly language Detail oriented Problem-solving skills that balance innovation with pragmatic technology choices to solve business needs Used to working in a team-oriented, collaborative environment Analytical and problem-solving oriented A genuine believer in diversity and fairness Benefits What you'll get in return: The chance to work with a forward thinking, ethical, and fun group of people and to develop and grow your skills in a fast-moving business Our typical Recruitment Process looks like this: 1st Interview with someone from the Talent team (30/45 mins) Technical Interview with our Senior Engineers (1h30) We live and breathe our values, and know you will too: Growing every day Including everyone Relationships built on honesty and ethics Inspiring solutions Winning together We're an equal-opportunity employer and value diversity of all kinds. We don't discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. Likewise, we also offer a remote-first working environment, meaning that flexible working and work-life balance come as standard for all employees.
May 04, 2024
Full time
Location: Remote UK Department: Engineering Employment: Contract About YLD: Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, and Porto. About the role: As a Senior Software Engineer, you'll be part of a client team building innovative products. We expect you to be curious, passionate, driven, and enthusiastic. You'll be proficient at problem-solving, and crafting scalable, resilient, and fault-tolerant architectures. You'll be an effective communicator and a team player. Furthermore, you and your team will move in a fast-paced engineering environment, achieving outstanding results and delivering exciting projects. About You: A YLD Software Engineering Consultant is a highly-skilled developer who exemplifies the highest standard in software engineering and enjoys sharing their knowledge and experience with others. You'll have the opportunity to build and deliver software within some interesting projects, both in terms of the product and the methodology. We work in an Agile environment (Scrum) with a test-first mindset (actually, writing code without tests should be unthinkable). We are also big advocates of pair programming and nothing is released until we have a code review. You have a real passion for problem-solving and are an active learner who gets excited by working collaboratively with those around you. If you are a proactive, adaptable, and enthusiastic engineer with must-have experience in either Python, Java, or similar languages, and a passion for leveraging multiple technologies to build exceptional backend solutions, we encourage you to apply. Join our team and contribute to the development of innovative products that make a difference in the industry. Tasks Your day-to-day responsibilities will look like this: Crafting excellent products! As a Software Engineer, you will be building new features that meet the needs of our clients customers. Working closely with your team, regularly collaborating and on engineering initiatives, to continually push yourselves to be better Learning, growing, and mentoring the engineering team to accelerate their career-growth and encourage them to progress; Being responsible for the production operation and monitoring of products inline with SLAs; Driving good practices within your team; Participating in regular show and tells, promoting your work to both your department and the wider company Requirements You'll have the following skills and experience: Proven experience as a Backend Engineer, demonstrating proficiency in at least one must-have language such as Python, Java, etc; Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerisation; technologies (e.g., Docker, Kubernetes); Experience in distributed version control systems (e.g. Git); Experience in databases (both relational and schema-less); A strong focus on continuous integration and delivery; Substantial testing experience from code quality through to security, customer journeys and accessibility; Building high-performance and scalable applications; Good understanding of the design and implementation of RESTful web services; Familiarity with performance monitoring tools; You can keep a cool head when debugging production issues. You'll be: Self-motivated, proactive and constantly looking for ways to improve and develop yourself A good communicator, both in writing and verbally. You'll be able to explain technical ideas and concepts in business-friendly language Detail oriented Problem-solving skills that balance innovation with pragmatic technology choices to solve business needs Used to working in a team-oriented, collaborative environment Analytical and problem-solving oriented A genuine believer in diversity and fairness Benefits What you'll get in return: The chance to work with a forward thinking, ethical, and fun group of people and to develop and grow your skills in a fast-moving business Our typical Recruitment Process looks like this: 1st Interview with someone from the Talent team (30/45 mins) Technical Interview with our Senior Engineers (1h30) We live and breathe our values, and know you will too: Growing every day Including everyone Relationships built on honesty and ethics Inspiring solutions Winning together We're an equal-opportunity employer and value diversity of all kinds. We don't discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. Likewise, we also offer a remote-first working environment, meaning that flexible working and work-life balance come as standard for all employees.
Location: Remote Work Pattern: Full-time/Permanent Must be eligible for SC Clearance The Role: We are seeking a talented and experienced Solution Architect to join our dynamic team. The Solution Architect will be responsible for designing and overseeing the implementation of innovative and effective software and hardware solutions that address the needs of our organization and our clients. The ideal candidate will have a strong technical background, excellent communication skills, and a proven track record of delivering complex projects on time and within budget. Experience Gov experience APIs - API and Event Based architecture design patterns, including pub-sub and data streaming Secure File Transfers AWS Kafka Kong Azure Kubernetes Azure Service Bus Architecting events-based architecture across multiple data centres and public clouds API Gateway and micro-gateway patterns and capabilities such as traffic control, security, logging, monitoring and authentication e.g. Kong API Gateway Agile/DevOps delivery methodologies and best practice. Microservice and API-Led architecture and integration design tools, techniques and best practice. Public cloud technologies, cloud hosting, container, and networking design patterns, tools and best practice. COTS, Relational databases The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Benefits: • Join a rapidly expanding start-up where personal growth is a part of our DNA. • Benefit from a flexible work environment focused on deliverable outcomes. • Receive private medical insurance through Aviva. • Enjoy the benefits of a company pension plan through Nest. • 25 days of annual leave plus UK bank holidays. • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. • Participate in a generous employee referral program. • A highly collaborative and collegial environment with opportunities for career advancement. • Be encouraged to take bold steps and embrace a mindset of experimentation. • Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. • By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is a permanent position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
May 04, 2024
Full time
Location: Remote Work Pattern: Full-time/Permanent Must be eligible for SC Clearance The Role: We are seeking a talented and experienced Solution Architect to join our dynamic team. The Solution Architect will be responsible for designing and overseeing the implementation of innovative and effective software and hardware solutions that address the needs of our organization and our clients. The ideal candidate will have a strong technical background, excellent communication skills, and a proven track record of delivering complex projects on time and within budget. Experience Gov experience APIs - API and Event Based architecture design patterns, including pub-sub and data streaming Secure File Transfers AWS Kafka Kong Azure Kubernetes Azure Service Bus Architecting events-based architecture across multiple data centres and public clouds API Gateway and micro-gateway patterns and capabilities such as traffic control, security, logging, monitoring and authentication e.g. Kong API Gateway Agile/DevOps delivery methodologies and best practice. Microservice and API-Led architecture and integration design tools, techniques and best practice. Public cloud technologies, cloud hosting, container, and networking design patterns, tools and best practice. COTS, Relational databases The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Benefits: • Join a rapidly expanding start-up where personal growth is a part of our DNA. • Benefit from a flexible work environment focused on deliverable outcomes. • Receive private medical insurance through Aviva. • Enjoy the benefits of a company pension plan through Nest. • 25 days of annual leave plus UK bank holidays. • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. • Participate in a generous employee referral program. • A highly collaborative and collegial environment with opportunities for career advancement. • Be encouraged to take bold steps and embrace a mindset of experimentation. • Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. • By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is a permanent position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
The Oracle Data & Analytics consultant will be aligned within our Enterprise Data Management practice, which has a strong focus on leading technology vendors spanning data warehousing, data quality, data governance, data integration and analytics. Capgemini is an Oracle Platinum Cloud Premier Partner - giving you the opportunity to work alongside the most talented Oracle professionals in the industry, working on projects that leverage the wide portfolio of Oracle technology and delivering solutions for our customers that transform businesses and deliver deep insight. Your Role At Capgemini you will be able to harness your experience to technically implement complex solutions in the data warehousing, data integration and analytics space. Oracle's cloud-first strategy is creating new opportunities that enable our clients to modernise their data landscape and take insight to the next level. What you'll do Operate as an customer facing consultant on the design and implementation of complex data and analytics led solutions, including working in mixed onshore/offshore teams, across the whole of the UK Advocate Oracle's latest technologies both internally and in the wider market Work with the best people in the industry Your Skills and Experience A proven track record with the technical design and implementation of leading-edge Oracle-based data and analytics solutions Experience with Oracle's data platform, including Oracle Database, Autonomous Data Warehouse, Oracle Data Integrator, Goldengate and SQL Experience with bespoke and packaged analytics solutions, including Oracle Analytics Cloud, Fusion Analytics Warehouse/Fusion Data Intelligence Platform and Oracle Fusion Cloud's embedded reporting technologies OTBI and BI Publisher Experience with data modelling, including dimensional modelling or Data Vault, and platform architecture Strong communication skills and experience with multiple delivery models, including Agile A willingness to take the initiative, learn more and share your knowledge with others Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. What Does 'Get The Future You Want' Mean To You? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. Why You Should Consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
May 04, 2024
Full time
The Oracle Data & Analytics consultant will be aligned within our Enterprise Data Management practice, which has a strong focus on leading technology vendors spanning data warehousing, data quality, data governance, data integration and analytics. Capgemini is an Oracle Platinum Cloud Premier Partner - giving you the opportunity to work alongside the most talented Oracle professionals in the industry, working on projects that leverage the wide portfolio of Oracle technology and delivering solutions for our customers that transform businesses and deliver deep insight. Your Role At Capgemini you will be able to harness your experience to technically implement complex solutions in the data warehousing, data integration and analytics space. Oracle's cloud-first strategy is creating new opportunities that enable our clients to modernise their data landscape and take insight to the next level. What you'll do Operate as an customer facing consultant on the design and implementation of complex data and analytics led solutions, including working in mixed onshore/offshore teams, across the whole of the UK Advocate Oracle's latest technologies both internally and in the wider market Work with the best people in the industry Your Skills and Experience A proven track record with the technical design and implementation of leading-edge Oracle-based data and analytics solutions Experience with Oracle's data platform, including Oracle Database, Autonomous Data Warehouse, Oracle Data Integrator, Goldengate and SQL Experience with bespoke and packaged analytics solutions, including Oracle Analytics Cloud, Fusion Analytics Warehouse/Fusion Data Intelligence Platform and Oracle Fusion Cloud's embedded reporting technologies OTBI and BI Publisher Experience with data modelling, including dimensional modelling or Data Vault, and platform architecture Strong communication skills and experience with multiple delivery models, including Agile A willingness to take the initiative, learn more and share your knowledge with others Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. What Does 'Get The Future You Want' Mean To You? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. Why You Should Consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Are you a Dynamics 365 guru with a passion for streamlining business processes? Do you thrive in a hands-on environment, configuring and customising solutions to fit business needs? If so, we want you to get in touch! We're seeking a highly motivated Dynamics 365 Functional Consultant to join our growing team. In this role, you'll be the bridge between business needs and a powerful software solution. You'll dive deep into understanding business requirements, then leverage your expertise to configure Dynamics 365, ensuring it perfectly aligns with specific workflows. What you'll do: Collaborate closely with stakeholders to understand their business processes and pain points. Analyse requirements and translate them into actionable configurations for Dynamics 365. Work hands-on to configure modules, workflows, and automation within the platform. Develop and implement customisations to extend the functionalities of Dynamics 365. Conduct thorough testing to ensure a seamless and error-free deployment. Provide ongoing support and training to end-users on the customised Dynamics 365 system. Stay up-to-date on the latest Dynamics 365 updates and features. What we're looking for: Proven experience as a Dynamics 365 Functional Consultant. In-depth knowledge of Dynamics 365 core functionalities and configuration options. Strong understanding of business process analysis and optimisation methodologies. Excellent communication and interpersonal skills to effectively bridge the gap between technical and business teams. A meticulous attention to detail and a commitment to delivering high-quality solutions. Experience with customisation tools and development languages (e.g., Power Automate, JavaScript etc) is a strong plus. What we offer: The opportunity to play a pivotal role in shaping the business success through powerful Dynamics 365 implementation. A dynamic and collaborative work environment where your expertise is valued. Competitive salary and benefits package. Continuous learning and development opportunities to stay ahead of the curve. Remote working. Ready to make a real impact? If you're a hands-on Dynamics 365 whiz with a passion for building customised solutions, we encourage you to apply! Please submit your CV to Synergy Resourcing Solutions for a detailed job spec.
May 03, 2024
Full time
Are you a Dynamics 365 guru with a passion for streamlining business processes? Do you thrive in a hands-on environment, configuring and customising solutions to fit business needs? If so, we want you to get in touch! We're seeking a highly motivated Dynamics 365 Functional Consultant to join our growing team. In this role, you'll be the bridge between business needs and a powerful software solution. You'll dive deep into understanding business requirements, then leverage your expertise to configure Dynamics 365, ensuring it perfectly aligns with specific workflows. What you'll do: Collaborate closely with stakeholders to understand their business processes and pain points. Analyse requirements and translate them into actionable configurations for Dynamics 365. Work hands-on to configure modules, workflows, and automation within the platform. Develop and implement customisations to extend the functionalities of Dynamics 365. Conduct thorough testing to ensure a seamless and error-free deployment. Provide ongoing support and training to end-users on the customised Dynamics 365 system. Stay up-to-date on the latest Dynamics 365 updates and features. What we're looking for: Proven experience as a Dynamics 365 Functional Consultant. In-depth knowledge of Dynamics 365 core functionalities and configuration options. Strong understanding of business process analysis and optimisation methodologies. Excellent communication and interpersonal skills to effectively bridge the gap between technical and business teams. A meticulous attention to detail and a commitment to delivering high-quality solutions. Experience with customisation tools and development languages (e.g., Power Automate, JavaScript etc) is a strong plus. What we offer: The opportunity to play a pivotal role in shaping the business success through powerful Dynamics 365 implementation. A dynamic and collaborative work environment where your expertise is valued. Competitive salary and benefits package. Continuous learning and development opportunities to stay ahead of the curve. Remote working. Ready to make a real impact? If you're a hands-on Dynamics 365 whiz with a passion for building customised solutions, we encourage you to apply! Please submit your CV to Synergy Resourcing Solutions for a detailed job spec.
Product Expert Our client is looking for a dedicated Product Expert for their new ERP (Enterprise Resource Planning) system and WMS (Warehouse Management System), supplied by industry leaders Epicor and EPG respectively. You'll play an instrumental role during both the pivotal implementation phase and the vital period of ongoing system usage and post-development. The company is committed to providing comprehensive training, enabling you to become and adept user and teacher of these platforms, equipping you with the knowledge to train other effectively. As a Product Expert you will need to have/be: Demonstrated experience or strong understanding of ERP and WMS systems, preferably in implementation or support roles. Exceptional communication and interpersonal skills, capable of explaining complex systems in simple terms and interacting effectively with all levels of the organisation. Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns. Excellent organisational and project management abilities to handle multiple priorities in a dynamic environment. Ability to work collaboratively in a team environment, as well as independently with minimal supervision. Willingness to learn and adapt to new technologies and systems, with a passion for becoming a product expert. Strong analytical and problem-solving skills, capable of managing complex system issues. Flexibility and adaptability to learn new technologies and software as required. A proactive approach to customer service to ensure user satisfaction and system efficiency. A demonstrated ability to identify opportunities for process and system improvements and take initiative in leading projects that enhance system functionality and user experience. Proficiency in creating and maintaining accurate, clear, and concise technical documentation. Ability to document workflows, system changes, and user procedures to ensure clarity and ease of access for all team members. Ability to analyse system data to inform decisions and identify trends that could impact system performance and business processes. Experience with change management procedures and the ability to guide users through system changes to minimise resistance and maximise adoption. Willingness to travel to various company sites as needed to support system implementation, training, and post-deployment activities. This may include occasional out-of-town stays to ensure comprehensive on-site user support and system optimisation. In addition to specialising in their ERP and WMS systems, you will also be responsible for mastering and providing support for other critical business applications currently in use, ensuring seamless integration and optimised performance across all platforms. Details: Salary : - 45, 000 Working Hours : 40 hours per week Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Product Expert: Play a pivotal role in the rollout of the ERP (by Epicor) and WMS (by EPG) systems. Work in unison with the project team to customise the platforms, ensuring that they align with our specific business processes and objectives. Design and deliver comprehensive training programs for end users, empowering them with the necessary skills to maximize the potential of the ERP and WMS systems. Provide ongoing support and refresher training as needed to ensure sustained competency and efficiency. Become the go-to advisor within the organisation for all matters related to the ERP and WMS systems. Provide insights and expert guidance, aiding in decision-making and strategic planning related to system usage and optimisation. Foster a collaborative environment by soliciting and synthesising feedback from all system users. Initiate and guide discussions to identify potential enhancements and lead cross-functional efforts to implement system improvements. Maintain a keen understanding of the evolving landscape of ERP and WMS technologies. Regularly update your knowledge through industry research, webinars, and participation in relevant forums and conferences. Produce and continuously update a suite of user-friendly materials, including user guides, SOPs, and quick-reference sheets, to facilitate the adoption and proficient use of the ERP and WMS systems. Provide first-class troubleshooting support, quickly addressing and resolving issues to maintain uninterrupted business operations. Develop a knowledge base to aid in rapid issue diagnosis and resolution. Diligently document system configurations, changes, and processes. Keep training materials current with system updates and ensure that best practice documentation is readily available and easily accessible to all users. Act as the primary liaison between the internal teams and external vendors or consultants. Ensure that the ERP and WMS systems integrate seamlessly with other in-house systems and third-party applications, aligning with the IT infrastructure and supporting data exchange and process efficiency. Benefits of working as a Product Expert: 23 days holiday, plus bank holidays Christmas shutdown Free on-site parking Pension scheme
May 03, 2024
Full time
Product Expert Our client is looking for a dedicated Product Expert for their new ERP (Enterprise Resource Planning) system and WMS (Warehouse Management System), supplied by industry leaders Epicor and EPG respectively. You'll play an instrumental role during both the pivotal implementation phase and the vital period of ongoing system usage and post-development. The company is committed to providing comprehensive training, enabling you to become and adept user and teacher of these platforms, equipping you with the knowledge to train other effectively. As a Product Expert you will need to have/be: Demonstrated experience or strong understanding of ERP and WMS systems, preferably in implementation or support roles. Exceptional communication and interpersonal skills, capable of explaining complex systems in simple terms and interacting effectively with all levels of the organisation. Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns. Excellent organisational and project management abilities to handle multiple priorities in a dynamic environment. Ability to work collaboratively in a team environment, as well as independently with minimal supervision. Willingness to learn and adapt to new technologies and systems, with a passion for becoming a product expert. Strong analytical and problem-solving skills, capable of managing complex system issues. Flexibility and adaptability to learn new technologies and software as required. A proactive approach to customer service to ensure user satisfaction and system efficiency. A demonstrated ability to identify opportunities for process and system improvements and take initiative in leading projects that enhance system functionality and user experience. Proficiency in creating and maintaining accurate, clear, and concise technical documentation. Ability to document workflows, system changes, and user procedures to ensure clarity and ease of access for all team members. Ability to analyse system data to inform decisions and identify trends that could impact system performance and business processes. Experience with change management procedures and the ability to guide users through system changes to minimise resistance and maximise adoption. Willingness to travel to various company sites as needed to support system implementation, training, and post-deployment activities. This may include occasional out-of-town stays to ensure comprehensive on-site user support and system optimisation. In addition to specialising in their ERP and WMS systems, you will also be responsible for mastering and providing support for other critical business applications currently in use, ensuring seamless integration and optimised performance across all platforms. Details: Salary : - 45, 000 Working Hours : 40 hours per week Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Product Expert: Play a pivotal role in the rollout of the ERP (by Epicor) and WMS (by EPG) systems. Work in unison with the project team to customise the platforms, ensuring that they align with our specific business processes and objectives. Design and deliver comprehensive training programs for end users, empowering them with the necessary skills to maximize the potential of the ERP and WMS systems. Provide ongoing support and refresher training as needed to ensure sustained competency and efficiency. Become the go-to advisor within the organisation for all matters related to the ERP and WMS systems. Provide insights and expert guidance, aiding in decision-making and strategic planning related to system usage and optimisation. Foster a collaborative environment by soliciting and synthesising feedback from all system users. Initiate and guide discussions to identify potential enhancements and lead cross-functional efforts to implement system improvements. Maintain a keen understanding of the evolving landscape of ERP and WMS technologies. Regularly update your knowledge through industry research, webinars, and participation in relevant forums and conferences. Produce and continuously update a suite of user-friendly materials, including user guides, SOPs, and quick-reference sheets, to facilitate the adoption and proficient use of the ERP and WMS systems. Provide first-class troubleshooting support, quickly addressing and resolving issues to maintain uninterrupted business operations. Develop a knowledge base to aid in rapid issue diagnosis and resolution. Diligently document system configurations, changes, and processes. Keep training materials current with system updates and ensure that best practice documentation is readily available and easily accessible to all users. Act as the primary liaison between the internal teams and external vendors or consultants. Ensure that the ERP and WMS systems integrate seamlessly with other in-house systems and third-party applications, aligning with the IT infrastructure and supporting data exchange and process efficiency. Benefits of working as a Product Expert: 23 days holiday, plus bank holidays Christmas shutdown Free on-site parking Pension scheme
Technical Consultant - Fintech Remote, Engaland; Occasional travel; Midlands and London Brio Digital is collaborating with a dynamic finance services company that is not only rapidly expanding but also bringing genuine value and technical excellence to wealth management / financial services firms, making it an exciting and rewarding environment for a Technical Consultant. As part of their expansion, they are seeking a Technical Consultant who will play a crucial role in assisting customers in resolving complex technical issues, fostering growth, and driving transformation. This is a varied role that does not involve hands-on coding. You will lead change initiatives with customers by guiding them through technical transformation from inception to delivery. This will mean being able to lead conversations, workshops, and whiteboard exercises. You will be adept at systems design, taking business requirements (functional) and turning them into tangible actions. Technical consultant critical skills; Technically versatile with hands-on technical experience in one or more strands of technology Good knowledge of AWS, common architecture patterns Experience in system-to-system integration & working with and around legacy systems to implement modern change Excellent interpersonal skills & demonstrable client-facing experience Experience working in an agile and delivery-focused environment Hands-on experience in delivering a solution from inception through to implementation Strong background in client-facing roles with great stakeholder management It would be great if you also had experience in some of these, but if not, you'll be part of a team: A broad technical background Experience in the financial services domain Architecture and system design experience Experience working directly with executive and director-level management Previous experience as a Software Engineer Carrying a set of whiteboard pens always in your bag or a Miro board available at the click of a button Why join? A successful startup run by experts Remote with occasional travel; Midlands and London The tools you need to do the job (more than just whiteboard pens and a Miro license!), Unrivalled opportunity for growth, we need the team to grow with us - Options can be available for the right person leading the capability
May 03, 2024
Full time
Technical Consultant - Fintech Remote, Engaland; Occasional travel; Midlands and London Brio Digital is collaborating with a dynamic finance services company that is not only rapidly expanding but also bringing genuine value and technical excellence to wealth management / financial services firms, making it an exciting and rewarding environment for a Technical Consultant. As part of their expansion, they are seeking a Technical Consultant who will play a crucial role in assisting customers in resolving complex technical issues, fostering growth, and driving transformation. This is a varied role that does not involve hands-on coding. You will lead change initiatives with customers by guiding them through technical transformation from inception to delivery. This will mean being able to lead conversations, workshops, and whiteboard exercises. You will be adept at systems design, taking business requirements (functional) and turning them into tangible actions. Technical consultant critical skills; Technically versatile with hands-on technical experience in one or more strands of technology Good knowledge of AWS, common architecture patterns Experience in system-to-system integration & working with and around legacy systems to implement modern change Excellent interpersonal skills & demonstrable client-facing experience Experience working in an agile and delivery-focused environment Hands-on experience in delivering a solution from inception through to implementation Strong background in client-facing roles with great stakeholder management It would be great if you also had experience in some of these, but if not, you'll be part of a team: A broad technical background Experience in the financial services domain Architecture and system design experience Experience working directly with executive and director-level management Previous experience as a Software Engineer Carrying a set of whiteboard pens always in your bag or a Miro board available at the click of a button Why join? A successful startup run by experts Remote with occasional travel; Midlands and London The tools you need to do the job (more than just whiteboard pens and a Miro license!), Unrivalled opportunity for growth, we need the team to grow with us - Options can be available for the right person leading the capability
SAP HANA Developer 6 months Northampton - x2 days onsite 600 per day Inside Ir35 Roles and Responsibilities SAP Functional Developer, In-depth SAP FI/CO hands-on configuration, testing and production support experience Involvement in all stages of the software development lifecycle, including documentation, testing and implementation support Provide L3 support for production issues Mandatory Skill SAP FICO with good experience in S/4 HANA In-depth SAP FI/CO hands-on configuration, testing and production support experience Key expertise in core SAP FI/CO modules including FI Master Data, G/L, AP, AR, Bank Accounting, Asset Accounting, Cost Centers, Profit Centres, Projects, Electronic Bank Statement and Bank Reconciliation Team player with Excellent problem solving skills Implementation of at least 1 full life-cycle SAP FI/CO projects, preferable on S/4 HANA Experience with Validations, Substitutions, User Authorizations, Fiori Apps Strong analytical and logical skills - the ability to resolve issues in a high-pressure environment. Able to present complex subjects to a range of different audience Desired Skill Experience in country rollouts and deployments Basic understanding of SAP ABAP Knowledge of software development best practices, life cycle and tools such as Transport Expresso, Jira, etc. Very effective communicator Excellent written and verbal English language skills to effectively contribute in a global workspace spanning multiple locations If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.
May 03, 2024
Contractor
SAP HANA Developer 6 months Northampton - x2 days onsite 600 per day Inside Ir35 Roles and Responsibilities SAP Functional Developer, In-depth SAP FI/CO hands-on configuration, testing and production support experience Involvement in all stages of the software development lifecycle, including documentation, testing and implementation support Provide L3 support for production issues Mandatory Skill SAP FICO with good experience in S/4 HANA In-depth SAP FI/CO hands-on configuration, testing and production support experience Key expertise in core SAP FI/CO modules including FI Master Data, G/L, AP, AR, Bank Accounting, Asset Accounting, Cost Centers, Profit Centres, Projects, Electronic Bank Statement and Bank Reconciliation Team player with Excellent problem solving skills Implementation of at least 1 full life-cycle SAP FI/CO projects, preferable on S/4 HANA Experience with Validations, Substitutions, User Authorizations, Fiori Apps Strong analytical and logical skills - the ability to resolve issues in a high-pressure environment. Able to present complex subjects to a range of different audience Desired Skill Experience in country rollouts and deployments Basic understanding of SAP ABAP Knowledge of software development best practices, life cycle and tools such as Transport Expresso, Jira, etc. Very effective communicator Excellent written and verbal English language skills to effectively contribute in a global workspace spanning multiple locations If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.
Working in accounts ? And love software side of your job? If you are working in the accounts team and you are the super user on accounting software for the team, this is your chance to move into accounting software support and consultancy this is your chance. You will be very strong on Finance and accounts and be the "GO TO" person in the Finance department for all things accounting software. You will be the person that is the Super User, knows the quick ways to use the accounts software and is unofficial Systems admin, trainer and support person. This job is working in the office in Milton Keyens with 8 other software consultants and become part of a tight knit professional team. This company supports and Implements accounting software. They are looking for someone to train up in their products to do: Support Implementation Training Report writing You will have worked on at least 2 accounting solutions like: Sage 50 or 200 or any version QuickBooks Xero Pegasus Opera Intacct Civica Corero PS Financials or similar accounting software. You will be excited about working in the software industry and switching your career into Accounting software. The job is office based at least 2 days a week in Milton Keynes Drop your CV Across to Jake and give yourself a chance to grow into an accounting software consultant.
May 03, 2024
Full time
Working in accounts ? And love software side of your job? If you are working in the accounts team and you are the super user on accounting software for the team, this is your chance to move into accounting software support and consultancy this is your chance. You will be very strong on Finance and accounts and be the "GO TO" person in the Finance department for all things accounting software. You will be the person that is the Super User, knows the quick ways to use the accounts software and is unofficial Systems admin, trainer and support person. This job is working in the office in Milton Keyens with 8 other software consultants and become part of a tight knit professional team. This company supports and Implements accounting software. They are looking for someone to train up in their products to do: Support Implementation Training Report writing You will have worked on at least 2 accounting solutions like: Sage 50 or 200 or any version QuickBooks Xero Pegasus Opera Intacct Civica Corero PS Financials or similar accounting software. You will be excited about working in the software industry and switching your career into Accounting software. The job is office based at least 2 days a week in Milton Keynes Drop your CV Across to Jake and give yourself a chance to grow into an accounting software consultant.
This is a software consultuing role offering full training on a new ERP solution called Epicor, the number 6 ERP company in the world. ERP Implementation role for and ERP consultant with 5 years project Implementation experience working in a consulting environment. You will have been an ERP Implementation consultant for a: Software author or vendor ERP reseller ERP Consultancy You will have focused on the manufacturing module. You will be a Discrete manufacturing expert and be happy talking to clients about production, waste, MES, SFDC, WIP, MRP and JIT. As an ERP Implementation consultant you will probably have worked on a solution like Javelin or BPCS or Syteline or one of the Infor manufacturing solutions or SAP Business One manufacturing or Syspro or Lakeview or Kerridge or EFACS or Factory master or Access supply chain or anything similar. This consulting company are offering full training in Epicor Kinetic , which is a bang-up-to-date ERP solution with best in Class Finance and Manufacturing modules for large SME sized companies. Learning Epicor Kinetic offers the long term career and chunky projects that mean employment stability and interesting work. You must be in the UK and happy to visit clients as part of your project work. (it will probably be your favourite bit of the job) If you are looking for a long term career move working on a solution that offers challenging Manufacturing Implementation projects this is for you. So please apply to the advert and I will have a read of your CV. Contact (url removed) (phone number removed)
May 03, 2024
Full time
This is a software consultuing role offering full training on a new ERP solution called Epicor, the number 6 ERP company in the world. ERP Implementation role for and ERP consultant with 5 years project Implementation experience working in a consulting environment. You will have been an ERP Implementation consultant for a: Software author or vendor ERP reseller ERP Consultancy You will have focused on the manufacturing module. You will be a Discrete manufacturing expert and be happy talking to clients about production, waste, MES, SFDC, WIP, MRP and JIT. As an ERP Implementation consultant you will probably have worked on a solution like Javelin or BPCS or Syteline or one of the Infor manufacturing solutions or SAP Business One manufacturing or Syspro or Lakeview or Kerridge or EFACS or Factory master or Access supply chain or anything similar. This consulting company are offering full training in Epicor Kinetic , which is a bang-up-to-date ERP solution with best in Class Finance and Manufacturing modules for large SME sized companies. Learning Epicor Kinetic offers the long term career and chunky projects that mean employment stability and interesting work. You must be in the UK and happy to visit clients as part of your project work. (it will probably be your favourite bit of the job) If you are looking for a long term career move working on a solution that offers challenging Manufacturing Implementation projects this is for you. So please apply to the advert and I will have a read of your CV. Contact (url removed) (phone number removed)
Sage 200 Consultant wanted - fully remote position for a professional Implementation Consultant who has worked for a software reseller, consultancy, or has done multiple Sage 200 implementations for a large end user. You will be very well versed in several Sage 200 modules with full lifecycle implementation experience in a client facing role, a professional attitude, and a strong work ethic. This software consultancy have been a Sage partner for over 20 years and are recognised in the industry for their high quality development and bespoke work to tailor solutions to clients requirements. They develop and integrate Sage 200 cloud, Pro and Standard solutions and have their own skilled development team; they have a large base of Sage customers, and the majority are running Sage 200 commercials & financials, with Sicon and Draycir products. Market sectors are not for profit, food & beverages, manufacturing, finance, distribution, and construction. The position is home based with some travel to clients throughout the UK, but a lot of the implementation is now done remotely. You can live anywhere South of Birmingham they are offering a generous package of up to 60k and other benefits. You will hold responsibility for the implementation of new Sage 200 projects, including scoping, requirements, system set-up, solution builds, workshops, and client training with some maintenance and upgrade work, and ad-hoc consultancy of Sage 200 commercials, financial and manufacturing modules. They are looking for at least 18 months Sage 200 implementation experience, ideally with knowledge of Sicon products, SQL, Spindle, or BI; someone who is detail oriented, professional, communicative, and thinks on their feet. Their business is all about client loyalty and retention, maintaining the relationships and keeping customers for the long term. This is a quality environment; customers get superb support and are projects are well delivered. Reporting to the Professional Services Manager, you will work on some meaty projects, and deal with a wide base of Sage 200 clients, working with many modules and add-ons. They will give you a great deal of autonomy and responsibility, and you won't be micromanaged, staff wellbeing is high on their priority list. This role will suit someone who enjoys being busy, likes a lot of responsibility and likes figuring out solutions. You will have the backing of a superb support team and the senior staff are very approachable. If this has got you interested, apply to this job and Jake with call you.
May 03, 2024
Full time
Sage 200 Consultant wanted - fully remote position for a professional Implementation Consultant who has worked for a software reseller, consultancy, or has done multiple Sage 200 implementations for a large end user. You will be very well versed in several Sage 200 modules with full lifecycle implementation experience in a client facing role, a professional attitude, and a strong work ethic. This software consultancy have been a Sage partner for over 20 years and are recognised in the industry for their high quality development and bespoke work to tailor solutions to clients requirements. They develop and integrate Sage 200 cloud, Pro and Standard solutions and have their own skilled development team; they have a large base of Sage customers, and the majority are running Sage 200 commercials & financials, with Sicon and Draycir products. Market sectors are not for profit, food & beverages, manufacturing, finance, distribution, and construction. The position is home based with some travel to clients throughout the UK, but a lot of the implementation is now done remotely. You can live anywhere South of Birmingham they are offering a generous package of up to 60k and other benefits. You will hold responsibility for the implementation of new Sage 200 projects, including scoping, requirements, system set-up, solution builds, workshops, and client training with some maintenance and upgrade work, and ad-hoc consultancy of Sage 200 commercials, financial and manufacturing modules. They are looking for at least 18 months Sage 200 implementation experience, ideally with knowledge of Sicon products, SQL, Spindle, or BI; someone who is detail oriented, professional, communicative, and thinks on their feet. Their business is all about client loyalty and retention, maintaining the relationships and keeping customers for the long term. This is a quality environment; customers get superb support and are projects are well delivered. Reporting to the Professional Services Manager, you will work on some meaty projects, and deal with a wide base of Sage 200 clients, working with many modules and add-ons. They will give you a great deal of autonomy and responsibility, and you won't be micromanaged, staff wellbeing is high on their priority list. This role will suit someone who enjoys being busy, likes a lot of responsibility and likes figuring out solutions. You will have the backing of a superb support team and the senior staff are very approachable. If this has got you interested, apply to this job and Jake with call you.
Ambis Resourcing Partnership
Halesowen, West Midlands
Stuck in ERP support but want to do more for your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal with customers finding out what issues they have, what they are "not" doing with the software and what they could do better. You will be the "software ambassador" for the company, helping client get a better experience. You will work with the consultants and developers and product managers, so you will often be asking how to improve processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making sure customers are getting the most out of the ERP software. As a direct report to the Product Manager, the Customer Success Manager plays a pivotal role in fostering proactive connections between the ERP Software company and the customer base through a combination of remote and onsite interactions. Key performance indicators include the quantity of customer engagements and the sustained satisfaction levels achieved. Collaborating closely with our Support and Professional Services departments, the role involves a proactive approach to minimising customer queries. Additionally, close collaboration with the sales team is essential, as the Customer Relations Manager is tasked with elevating awareness of available services and products, with a primary focus on enhancing customer retention. please apply to this advert and I'll read you CV, thanks Jake
May 03, 2024
Full time
Stuck in ERP support but want to do more for your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal with customers finding out what issues they have, what they are "not" doing with the software and what they could do better. You will be the "software ambassador" for the company, helping client get a better experience. You will work with the consultants and developers and product managers, so you will often be asking how to improve processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making sure customers are getting the most out of the ERP software. As a direct report to the Product Manager, the Customer Success Manager plays a pivotal role in fostering proactive connections between the ERP Software company and the customer base through a combination of remote and onsite interactions. Key performance indicators include the quantity of customer engagements and the sustained satisfaction levels achieved. Collaborating closely with our Support and Professional Services departments, the role involves a proactive approach to minimising customer queries. Additionally, close collaboration with the sales team is essential, as the Customer Relations Manager is tasked with elevating awareness of available services and products, with a primary focus on enhancing customer retention. please apply to this advert and I'll read you CV, thanks Jake
I am working with a leading software company who are currently experiencing rapid growth and a variety of exciting customer engagements across a variety of sectors, to support this they require an Implementation Developer to join the team The role is being offered on a Hybrid basis with one day per week based in their Cheshire offices and is for a Fullstack Software Engineer working as part of the team concentrated on client delivery. The role is working directly within the Customer Success Team which is a dedicated team of individuals that implement and support their product with and on behalf of their customers. The team consists of customer success managers, 1st and 2nd line support, implementation consultants, data migration specialists, technical authors, trainers, and of course, the role in question developers/technical specialists. As a developer in CST, there s no such thing as a typical day, the work is varied and interesting, revolving around their core product and platform. As their product is a low-code platform, allowing for deep configuration changes from a visual interface, there will be lots of that, alongside writing components with JavaScript within the built-in IDE, but there s also a variety of lower-level code activities on most projects, which require a custom .NET plugin to be created. Regardless of the type of work being carried out, there will be lots of direct engagement with the customer. To apply I am looking for a Full Stack Developer with a good background in C#, JavaScript, and strong SQL, along with good experience in HTML and CSS. Any skills in Nancy, MVC, Knockout, or Event Sourcing would be great but not essential. If you re excited by the challenge and having the freedom to shine, we d be really interested in having a chat!
May 03, 2024
Full time
I am working with a leading software company who are currently experiencing rapid growth and a variety of exciting customer engagements across a variety of sectors, to support this they require an Implementation Developer to join the team The role is being offered on a Hybrid basis with one day per week based in their Cheshire offices and is for a Fullstack Software Engineer working as part of the team concentrated on client delivery. The role is working directly within the Customer Success Team which is a dedicated team of individuals that implement and support their product with and on behalf of their customers. The team consists of customer success managers, 1st and 2nd line support, implementation consultants, data migration specialists, technical authors, trainers, and of course, the role in question developers/technical specialists. As a developer in CST, there s no such thing as a typical day, the work is varied and interesting, revolving around their core product and platform. As their product is a low-code platform, allowing for deep configuration changes from a visual interface, there will be lots of that, alongside writing components with JavaScript within the built-in IDE, but there s also a variety of lower-level code activities on most projects, which require a custom .NET plugin to be created. Regardless of the type of work being carried out, there will be lots of direct engagement with the customer. To apply I am looking for a Full Stack Developer with a good background in C#, JavaScript, and strong SQL, along with good experience in HTML and CSS. Any skills in Nancy, MVC, Knockout, or Event Sourcing would be great but not essential. If you re excited by the challenge and having the freedom to shine, we d be really interested in having a chat!
Job order - J(Apply online only) - Permanent Full Time Title Senior Siebel Developer Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Siebel Developer Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Due to the secure nature of the project - All applicants must be UK Single National and hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level. Due to the secure access of systems, this position will require onsite attendance at a CGI office a couple of days a week. Your future duties and responsibilities Our CGI Team takes pride in delivering a sophisticated and refined service to our esteemed Defence client by adhering to meticulously established processes and procedures aligned with industry standards. Currently, we are actively seeking a dynamic Senior Siebel Consultant with a robust background in development to contribute to the enhancement and maintenance of a highly customized implementation. The ideal candidate will possess a wealth of experience in design and problem-solving, coupled with hands-on proficiency in development and configuration within Siebel CRM 2017 or later versions. It is imperative that the chosen candidate demonstrates a keen ability to identify effective solutions using industry best practices. A high level of competence across various technical facets of Siebel development is essential, including but not limited to general configuration, scripting, workflows, EAI, and EIM. Furthermore, familiarity with OBIEE is considered an asset; however, candidates without prior experience in this area will be required to undergo training for OBIEE maintenance and development. We are seeking an individual who not only meets these technical criteria but is also committed to achieving excellence and contributing to the ongoing success of our CGI Team. Join us in delivering unparalleled solutions to our Defence client and be a key player in our mission to exceed expectations through innovation and expertise. Required qualifications to be successful in this role Siebel Tools Configuration Siebel Escript Development Siebel Workflows Development Siebel Enterprise Application Integration Oracle SQL Siebel Development Team Leader Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Oracle Siebel CRM SQL Reference (phone number removed)
May 03, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Siebel Developer Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Senior Siebel Developer Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Due to the secure nature of the project - All applicants must be UK Single National and hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level. Due to the secure access of systems, this position will require onsite attendance at a CGI office a couple of days a week. Your future duties and responsibilities Our CGI Team takes pride in delivering a sophisticated and refined service to our esteemed Defence client by adhering to meticulously established processes and procedures aligned with industry standards. Currently, we are actively seeking a dynamic Senior Siebel Consultant with a robust background in development to contribute to the enhancement and maintenance of a highly customized implementation. The ideal candidate will possess a wealth of experience in design and problem-solving, coupled with hands-on proficiency in development and configuration within Siebel CRM 2017 or later versions. It is imperative that the chosen candidate demonstrates a keen ability to identify effective solutions using industry best practices. A high level of competence across various technical facets of Siebel development is essential, including but not limited to general configuration, scripting, workflows, EAI, and EIM. Furthermore, familiarity with OBIEE is considered an asset; however, candidates without prior experience in this area will be required to undergo training for OBIEE maintenance and development. We are seeking an individual who not only meets these technical criteria but is also committed to achieving excellence and contributing to the ongoing success of our CGI Team. Join us in delivering unparalleled solutions to our Defence client and be a key player in our mission to exceed expectations through innovation and expertise. Required qualifications to be successful in this role Siebel Tools Configuration Siebel Escript Development Siebel Workflows Development Siebel Enterprise Application Integration Oracle SQL Siebel Development Team Leader Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Oracle Siebel CRM SQL Reference (phone number removed)
IT Infrastructure Team Lead Salary: £50,000 - £65,000 per annum Location: London/Hybrid home based, however, travel to site as and when required. My client is a privatley owned insurance business who are recruiting an IT infrastructure Team Lead. they are dedicated to advancing their IT strategy to achieve ultimate system efficiency, reliability, and excellence in end-user experience. They operate within a modern workplace ecosystem, prioritizing best practices and security. the IT infrastructure team lead will be responsible for the day to day managment of a small team whilst still being hands on around the it infrastructure. Responsibilities: Leadership: Lead a team of skilled infrastructure professionals and third-party vendors, overseeing all infrastructure services. Infrastructure Design: Collect and analyze data to design scalable, budget-conscious infrastructure solutions cutting-edge technologies. Security Management: Identify and mitigate potential threats, embed security standards, and ensure compliance. Disaster Recovery: Contribute to detailed disaster recovery planning to ensure efficient backup solutions for all infrastructure elements. Infrastructure Provisioning and Configuration Management: Set up and maintain IT resources, ensuring system consistency through templated/code-based approaches. Infrastructure Monitoring and Logging: Continuously monitor performance and health data across various assets, facilitating proactive issue detection and resolution. Infrastructure Upgrades: Plan and implement software updates, system upgrades, and new elements, acting as a project manager for seamless integration. Acquisition Integrations: Support technical tasks for acquisition integration, ensuring smooth transitions and positive experiences for incoming staff. Documentation and Reporting: Create and update technical documentation, including hardware/software components, performance reports, and problem-solving guidelines. Cross-Team Communication: Translate business requirements into technical implementations, fostering communication between non-tech stakeholders and IT staff. Technical Skills: Proficiency in building and deploying physical, cloud, hybrid, cloud-native, and serverless architectures. Strong knowledge of Microsoft Azure, Azure Virtual Desktop, and Fortinet Next-Generation Firewalls. Experience with backup management, email technologies, Microsoft Security stack, migration tools, and Microsoft Intune. Broad IT background including Windows operating systems, Active Directory, M365, networks, virtual machines, and DNS. Microsoft certifications: AZ-104 (Microsoft Azure Administrator), AZ-305 (Designing Microsoft Azure Infrastructure), Microsoft 365 Certified: Administrator Expert. Behavioral Skills: Strong leadership and people management skills. Excellent project management and coordination abilities. Security-focused with a commitment to best practices. Collaborative mindset, eager to share ideas with the team. Ability to effectively communicate technical information to diverse audiences. Analytical thinking and problem-solving skills with attention to detail. Willingness to travel to company offices as needed for project work. To discuss this IT infrastructure team lead opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Adam Pettitt, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
May 03, 2024
Full time
IT Infrastructure Team Lead Salary: £50,000 - £65,000 per annum Location: London/Hybrid home based, however, travel to site as and when required. My client is a privatley owned insurance business who are recruiting an IT infrastructure Team Lead. they are dedicated to advancing their IT strategy to achieve ultimate system efficiency, reliability, and excellence in end-user experience. They operate within a modern workplace ecosystem, prioritizing best practices and security. the IT infrastructure team lead will be responsible for the day to day managment of a small team whilst still being hands on around the it infrastructure. Responsibilities: Leadership: Lead a team of skilled infrastructure professionals and third-party vendors, overseeing all infrastructure services. Infrastructure Design: Collect and analyze data to design scalable, budget-conscious infrastructure solutions cutting-edge technologies. Security Management: Identify and mitigate potential threats, embed security standards, and ensure compliance. Disaster Recovery: Contribute to detailed disaster recovery planning to ensure efficient backup solutions for all infrastructure elements. Infrastructure Provisioning and Configuration Management: Set up and maintain IT resources, ensuring system consistency through templated/code-based approaches. Infrastructure Monitoring and Logging: Continuously monitor performance and health data across various assets, facilitating proactive issue detection and resolution. Infrastructure Upgrades: Plan and implement software updates, system upgrades, and new elements, acting as a project manager for seamless integration. Acquisition Integrations: Support technical tasks for acquisition integration, ensuring smooth transitions and positive experiences for incoming staff. Documentation and Reporting: Create and update technical documentation, including hardware/software components, performance reports, and problem-solving guidelines. Cross-Team Communication: Translate business requirements into technical implementations, fostering communication between non-tech stakeholders and IT staff. Technical Skills: Proficiency in building and deploying physical, cloud, hybrid, cloud-native, and serverless architectures. Strong knowledge of Microsoft Azure, Azure Virtual Desktop, and Fortinet Next-Generation Firewalls. Experience with backup management, email technologies, Microsoft Security stack, migration tools, and Microsoft Intune. Broad IT background including Windows operating systems, Active Directory, M365, networks, virtual machines, and DNS. Microsoft certifications: AZ-104 (Microsoft Azure Administrator), AZ-305 (Designing Microsoft Azure Infrastructure), Microsoft 365 Certified: Administrator Expert. Behavioral Skills: Strong leadership and people management skills. Excellent project management and coordination abilities. Security-focused with a commitment to best practices. Collaborative mindset, eager to share ideas with the team. Ability to effectively communicate technical information to diverse audiences. Analytical thinking and problem-solving skills with attention to detail. Willingness to travel to company offices as needed for project work. To discuss this IT infrastructure team lead opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Adam Pettitt, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Are you stuck in ERP support but want to do more for your customers? You like helping customers but the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal with customers finding out what issues they have, what they are "not" doing with the software and what they could do better. You will be the "software ambassador" for the company, helping client get a better experience. You will work with the consultants and developers and product managers, so you will often be asking how to improve processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to the office in the Nottingham. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making sure customers are getting the most out of the ERP software. As a direct report to the Product Manager, the Customer Success Manager plays a pivotal role in fostering proactive connections between the ERP Software company and the customer base through a combination of remote and onsite interactions. Key performance indicators include the quantity of customer engagements and the sustained satisfaction levels achieved. Collaborating closely with our Support and Professional Services departments, the role involves a proactive approach to minimising customer queries. Additionally, close collaboration with the sales team is essential, as the Customer Relations Manager is tasked with elevating awareness of available services and products, with a primary focus on enhancing customer retention.
May 03, 2024
Full time
Are you stuck in ERP support but want to do more for your customers? You like helping customers but the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal with customers finding out what issues they have, what they are "not" doing with the software and what they could do better. You will be the "software ambassador" for the company, helping client get a better experience. You will work with the consultants and developers and product managers, so you will often be asking how to improve processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to the office in the Nottingham. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making sure customers are getting the most out of the ERP software. As a direct report to the Product Manager, the Customer Success Manager plays a pivotal role in fostering proactive connections between the ERP Software company and the customer base through a combination of remote and onsite interactions. Key performance indicators include the quantity of customer engagements and the sustained satisfaction levels achieved. Collaborating closely with our Support and Professional Services departments, the role involves a proactive approach to minimising customer queries. Additionally, close collaboration with the sales team is essential, as the Customer Relations Manager is tasked with elevating awareness of available services and products, with a primary focus on enhancing customer retention.
Junior Developer We are seeking a proactive, technically proficient, and driven candidate to come and join our talented team in London. The position revolves around the configuration and integration of technical Integrated Risk Management (IRM) and Governance, Risk and Compliance (GRC) solutions such as ServiceNow. This presents an exciting opportunity to immerse yourself in learning and mastering technical software solutions. The environment is fast-paced, dynamic, and fulfilling, providing ample room for swift progression in your career trajectory. CompanyThe IRM Team of Risktec is a London-based consultancy providing industry-leading GRC solutions and advisory. Our clients include many of the UK and Europe s leading blue-chip companies. Our aim is to help our clients to maximise their GRC programme by working smarter, not harder, and by integrating risk management across processes, technology and operations. Job DescriptionYou will focus on the technical development and configuration of GRC platforms, collaborating with our consultants to re-design systems to our clients needs. No past experience with GRC platforms is expected, training will be provided, but a background in scripting languages will be beneficial. It is likely that you will work with ServiceNow, but this may change. Configuration involves friendly, untechnical UI such as Process Flows or Business Rules, right down to technical scripting involving JavaScript, or API Integrations with other platforms. Key responsibilities Working with the consulting team to develop and implement GRC solutions. Integration of platforms using web services, REST APIs, SOAP etc. Finding elegant solutions to difficult technical problems. Troubleshooting and debugging activities to ensure a smooth operation of software systems. Supporting and managing product lifecycles of existing implementations. Developing knowledge of specific GRC platforms (e.g ServiceNow) and new features. Continuously learning and expanding your knowledge within the GRC space. Direct communication with clients both in person and online. QualificationsEssential Experience and Education Bachelor s degree or equivalent in computer science or software engineering. Familiarity with web development languages such as HTML, CSS and JavaScript. Self-motivated with keen appetite for learning, both autonomously and collaboratively. Desired Skills/Knowledge An exposure to API Integrations. A strong technical foundation. Proficient in analytical thinking and problem solving. Experience or coursework involving software development or programming languages. The ability to work flexibly and adapt to changing scenarios. An ability to set priorities and manage multiple concurrent projects. Offer Salary: Competitive with the potential for rapid growth. Performance-based annual bonus. Private Health Insurance. Pension Scheme. Bike to Work Scheme. A close knit, knowledgeable and high achieving team, frequent socials, a modern office in London Bridge, an attractive culture, desirable work life balance and the flexibility to work remotely. Information on our team s services can be found on the Risktec Website under; consulting/integrated-risk-management-and-grc What is Governance Risk and Compliance (GRC)?GRC is a collection of capabilities which allow organisations to effectively manage their risks and enable them to meet their objectives. How does a company know if they have the right plans in place if they have a major outage / disaster? If they re working with the right third parties? If they re complying with standards or regulations? If they re reducing the risk to their business to an acceptable level? By having the right GRC programme and tools in place. Which is where we come in.
May 03, 2024
Full time
Junior Developer We are seeking a proactive, technically proficient, and driven candidate to come and join our talented team in London. The position revolves around the configuration and integration of technical Integrated Risk Management (IRM) and Governance, Risk and Compliance (GRC) solutions such as ServiceNow. This presents an exciting opportunity to immerse yourself in learning and mastering technical software solutions. The environment is fast-paced, dynamic, and fulfilling, providing ample room for swift progression in your career trajectory. CompanyThe IRM Team of Risktec is a London-based consultancy providing industry-leading GRC solutions and advisory. Our clients include many of the UK and Europe s leading blue-chip companies. Our aim is to help our clients to maximise their GRC programme by working smarter, not harder, and by integrating risk management across processes, technology and operations. Job DescriptionYou will focus on the technical development and configuration of GRC platforms, collaborating with our consultants to re-design systems to our clients needs. No past experience with GRC platforms is expected, training will be provided, but a background in scripting languages will be beneficial. It is likely that you will work with ServiceNow, but this may change. Configuration involves friendly, untechnical UI such as Process Flows or Business Rules, right down to technical scripting involving JavaScript, or API Integrations with other platforms. Key responsibilities Working with the consulting team to develop and implement GRC solutions. Integration of platforms using web services, REST APIs, SOAP etc. Finding elegant solutions to difficult technical problems. Troubleshooting and debugging activities to ensure a smooth operation of software systems. Supporting and managing product lifecycles of existing implementations. Developing knowledge of specific GRC platforms (e.g ServiceNow) and new features. Continuously learning and expanding your knowledge within the GRC space. Direct communication with clients both in person and online. QualificationsEssential Experience and Education Bachelor s degree or equivalent in computer science or software engineering. Familiarity with web development languages such as HTML, CSS and JavaScript. Self-motivated with keen appetite for learning, both autonomously and collaboratively. Desired Skills/Knowledge An exposure to API Integrations. A strong technical foundation. Proficient in analytical thinking and problem solving. Experience or coursework involving software development or programming languages. The ability to work flexibly and adapt to changing scenarios. An ability to set priorities and manage multiple concurrent projects. Offer Salary: Competitive with the potential for rapid growth. Performance-based annual bonus. Private Health Insurance. Pension Scheme. Bike to Work Scheme. A close knit, knowledgeable and high achieving team, frequent socials, a modern office in London Bridge, an attractive culture, desirable work life balance and the flexibility to work remotely. Information on our team s services can be found on the Risktec Website under; consulting/integrated-risk-management-and-grc What is Governance Risk and Compliance (GRC)?GRC is a collection of capabilities which allow organisations to effectively manage their risks and enable them to meet their objectives. How does a company know if they have the right plans in place if they have a major outage / disaster? If they re working with the right third parties? If they re complying with standards or regulations? If they re reducing the risk to their business to an acceptable level? By having the right GRC programme and tools in place. Which is where we come in.