The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Backup & Storage Support Engineer Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for an experienced Backup & Storage Support Engineer to be based at a prestigious customer site, delivering a range of support functions including installation, monitoring, troubleshooting and diagnostics of Backup and Storage solutions. Responsibilities Lead support and improvement of the estates' Backup & Storage solutions Provide 3rd line technical support, and assist 1st/2nd line support resolution within agreed SLA's Meet agreed build standards Explain technical concepts and provide guidance to the customer Assist the 3rd line support team with projects and problem resolution, and provide MS Windows support where applicable. Skills & Experience Essential; 2 years + experience with Backup & Storage technologies and solutions, preferably with various operating systems, applications, databases, and virtualisation. Strong Backup & Storage technical skills including (some of); Veritas Netbackup and BackupExec, IBM Spectrum Protect and Spectrum Protect Plus, NetApp Filers, Hitachi Storage. Detailed knowledge of backup and storage methodologies to assist in defining policies and processes. Broad IT infrastructure understanding; (e.g. Windows Server/AD/Exchange/SQL, AIX, VMware, Oracle etc.) Ability to write quality technical documentation for all aspects of the technical infrastructure Strong 3rd line support skills and experience managing service requests/incidents and problems. Excellent communication and customer service skills. Holds, or able to attain, Security Clearance at SC Level Desirable; Highly Available Storage solutions SAN Fabric Storage/Backup technical certification. ITIL Certification Working knowledge of SM9/SNOW or similar The Backup & Storage Support Engineer will be rewarded with an exciting role with a global leader in the IT Services space, allied to superb career advancement opportunities, an attractive salary and comprehensive benefits package including Private Medical/Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday (rising to 25 days, plus the option to buy or sell additional holiday), Life Insurance, and more. In addition, access to on-site facilities including a subsidised on-site restaurant and free parking will be available for the successful candidate, along with some flexible working, on a hybrid basis.
Apr 18, 2024
Full time
Backup & Storage Support Engineer Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for an experienced Backup & Storage Support Engineer to be based at a prestigious customer site, delivering a range of support functions including installation, monitoring, troubleshooting and diagnostics of Backup and Storage solutions. Responsibilities Lead support and improvement of the estates' Backup & Storage solutions Provide 3rd line technical support, and assist 1st/2nd line support resolution within agreed SLA's Meet agreed build standards Explain technical concepts and provide guidance to the customer Assist the 3rd line support team with projects and problem resolution, and provide MS Windows support where applicable. Skills & Experience Essential; 2 years + experience with Backup & Storage technologies and solutions, preferably with various operating systems, applications, databases, and virtualisation. Strong Backup & Storage technical skills including (some of); Veritas Netbackup and BackupExec, IBM Spectrum Protect and Spectrum Protect Plus, NetApp Filers, Hitachi Storage. Detailed knowledge of backup and storage methodologies to assist in defining policies and processes. Broad IT infrastructure understanding; (e.g. Windows Server/AD/Exchange/SQL, AIX, VMware, Oracle etc.) Ability to write quality technical documentation for all aspects of the technical infrastructure Strong 3rd line support skills and experience managing service requests/incidents and problems. Excellent communication and customer service skills. Holds, or able to attain, Security Clearance at SC Level Desirable; Highly Available Storage solutions SAN Fabric Storage/Backup technical certification. ITIL Certification Working knowledge of SM9/SNOW or similar The Backup & Storage Support Engineer will be rewarded with an exciting role with a global leader in the IT Services space, allied to superb career advancement opportunities, an attractive salary and comprehensive benefits package including Private Medical/Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday (rising to 25 days, plus the option to buy or sell additional holiday), Life Insurance, and more. In addition, access to on-site facilities including a subsidised on-site restaurant and free parking will be available for the successful candidate, along with some flexible working, on a hybrid basis.
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
Apr 18, 2024
Full time
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
We are looking for SQL DBA in Birmingham location for contract with one of our leading client. JOB INFORMATION: The post holder will be part of a dedicated team responsible for the implementation and management of all the underlying infrastructure and platforms. This consists of the application delivery platform, web Servers, printing infrastructure, virtualisation, storage, and database management. In order to ensure appropriate support and management for environments and subsystems, it is critical to establish close communications with the full infrastructure and BAU teams. The post holder will be required to be proactive in terms of responding to issues, engaging in capacity planning exercises, collaborating across the technical teams as well as with Epic, automating processes where possible, and participating in DR and business continuity tests. PROFESSIONAL Installation and management of the various infrastructure and platform elements which provide the foundation of the Epic solution. Including, but not limited to, application deployment platforms, web Servers, database Servers, data warehouse environment, backup system, storage, virtualisation platform, print server management and end user computing. RESPONSIBILITIES: Creating and managing the ODB environments that serve production, reporting, disaster recovery, training and non-production needs; Proactive monitoring of the environment in order to ensure an availability SLA of 99.9% and performance within the agreed SLA; Deliver suitable reporting mechanisms such that the organisation can be assured of the system meeting the agreed availability and performance requirements, but more importantly to actively manage that reporting and monitoring in order to analyse root causes for problems and to implement plans to remediate them; Management and deployment of Caché and Epic upgrades and updates to production and non-production environments. Provision of on-going BAU support for the system both in-hours and out-of-hours as part of the on-call team; Document and maintain processes, procedures, and architectural documentation related to the solution actively; Work with the infrastructure teams in order to promote understanding of the ODB role within the Epic system, and to ensure that the BAU teams are able to take on a supporting role in the on-going management of the solution; Follow 3rd party vendor and Epic best practices for hardware and software configuration; Attend Epic seminars, user groups and meetings on relevant topics; Be an Epic EPR subject matter expert on the Chronicles technologies; Ensure compliance with the Trust Governance Procedures, Policies and Standards for data loads and interfaces; Undertake additional, specific project work in support of the Taurus programme under the direction of the Head of ICT, Programme Manager, Digital Transformation Programme Lead and/or Technical Design Lead. COMMUNICATION AND WORKING: Develop good working relationships and communications between the Technical Design Team, Application Design and Delivery Team and the ICT BAU teams. Establish productive working relationships with Epic technical leads. Ensure that robust, documented change control procedures are Embedded into the programme of work for the delivery of Epic. Ensure effective communication throughout the implementation, and beyond, with the BAU teams to ensure a successful go-live and effective support thereafter. Negotiate, advise and instruct where required with BAU teams to ensure they understand the requirements of Epic and work closely to ensure successful go-live Effectively translate highly technical aspects of the of the ODB architecture design into understandable concepts and language for other members of the Programme teams ANALYTICAL AND JUDGEMENT: Analyse highly complex performance models to to optimise database performance and ensure non-stop availability. Analyse where tasks (ranging from highly complex to simple) can be automated or scripted to ensure consistency and efficiency and write scripts and processes to implement that automation. Be an Epic EPR subject matter expert on the Chronicles operational database environment. PLANNING AND ORGANISATIONAL SKILLS: Create and adapt complex plans for the delivery of the strategic EPR operational environments to meet the agreed warranted environment standards. Plan and deliver handover sessions for the BAU teams to promote understanding of the solution and provide for effective support following the implementation. Manage system monitoring reports actively to analyse root causes for problems and implement plans to remediate them.
Apr 18, 2024
Contractor
We are looking for SQL DBA in Birmingham location for contract with one of our leading client. JOB INFORMATION: The post holder will be part of a dedicated team responsible for the implementation and management of all the underlying infrastructure and platforms. This consists of the application delivery platform, web Servers, printing infrastructure, virtualisation, storage, and database management. In order to ensure appropriate support and management for environments and subsystems, it is critical to establish close communications with the full infrastructure and BAU teams. The post holder will be required to be proactive in terms of responding to issues, engaging in capacity planning exercises, collaborating across the technical teams as well as with Epic, automating processes where possible, and participating in DR and business continuity tests. PROFESSIONAL Installation and management of the various infrastructure and platform elements which provide the foundation of the Epic solution. Including, but not limited to, application deployment platforms, web Servers, database Servers, data warehouse environment, backup system, storage, virtualisation platform, print server management and end user computing. RESPONSIBILITIES: Creating and managing the ODB environments that serve production, reporting, disaster recovery, training and non-production needs; Proactive monitoring of the environment in order to ensure an availability SLA of 99.9% and performance within the agreed SLA; Deliver suitable reporting mechanisms such that the organisation can be assured of the system meeting the agreed availability and performance requirements, but more importantly to actively manage that reporting and monitoring in order to analyse root causes for problems and to implement plans to remediate them; Management and deployment of Caché and Epic upgrades and updates to production and non-production environments. Provision of on-going BAU support for the system both in-hours and out-of-hours as part of the on-call team; Document and maintain processes, procedures, and architectural documentation related to the solution actively; Work with the infrastructure teams in order to promote understanding of the ODB role within the Epic system, and to ensure that the BAU teams are able to take on a supporting role in the on-going management of the solution; Follow 3rd party vendor and Epic best practices for hardware and software configuration; Attend Epic seminars, user groups and meetings on relevant topics; Be an Epic EPR subject matter expert on the Chronicles technologies; Ensure compliance with the Trust Governance Procedures, Policies and Standards for data loads and interfaces; Undertake additional, specific project work in support of the Taurus programme under the direction of the Head of ICT, Programme Manager, Digital Transformation Programme Lead and/or Technical Design Lead. COMMUNICATION AND WORKING: Develop good working relationships and communications between the Technical Design Team, Application Design and Delivery Team and the ICT BAU teams. Establish productive working relationships with Epic technical leads. Ensure that robust, documented change control procedures are Embedded into the programme of work for the delivery of Epic. Ensure effective communication throughout the implementation, and beyond, with the BAU teams to ensure a successful go-live and effective support thereafter. Negotiate, advise and instruct where required with BAU teams to ensure they understand the requirements of Epic and work closely to ensure successful go-live Effectively translate highly technical aspects of the of the ODB architecture design into understandable concepts and language for other members of the Programme teams ANALYTICAL AND JUDGEMENT: Analyse highly complex performance models to to optimise database performance and ensure non-stop availability. Analyse where tasks (ranging from highly complex to simple) can be automated or scripted to ensure consistency and efficiency and write scripts and processes to implement that automation. Be an Epic EPR subject matter expert on the Chronicles operational database environment. PLANNING AND ORGANISATIONAL SKILLS: Create and adapt complex plans for the delivery of the strategic EPR operational environments to meet the agreed warranted environment standards. Plan and deliver handover sessions for the BAU teams to promote understanding of the solution and provide for effective support following the implementation. Manage system monitoring reports actively to analyse root causes for problems and implement plans to remediate them.
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Apr 18, 2024
Full time
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Are you a Senior IT Support Engineer or Infrastructure Engineer looking for your next exciting role? You will be joining a highly talented IT Support team of 8 individuals, who ensure that our IT estate is working at an optimal level at all times. You will provide hands on IT Support across Hardware, Software, Networks and cyber security, as well as leading the internal IT Support team. If you like what you see and are keen to join a friendly team within a thriving family-owned business please read on! Role: Senior IT Support Engineer aka Senior IT Support Engineer, Infrastructure Engineer, 3rd Line Support, 2nd Line Support Location: Skegness - Onsite Mon-Fri (8am-4:30pm) with potential flexibility to work from home once you have your feet under the table. Salary: £32k-£37k base salary plus bonus and benefits Benefits: Generous bonus, 30 days annual leave, 5% company pension contribution, EAP, Family fun days and much more What you will bring to the table: Previous experience in an IT Support Engineer, Infrastructure Engineer role supporting hardware, Software and networks. A strong knowledge of Cyber Security including FortiGate firewalls etc. Experience with technologies such as Windows server, AD, VMware virtualization, Microsoft 365, Veeam server backup and restore Any experience of HP Nimble storage administration would be beneficial You will be leading the internal IT Support team, therefore if you have any experience in this area that would be great, but it is not essential as we are keen for people to learn in the role. Any experience in a manufacturing environment would be great. Microsoft certifications would be great, but again not essential. Please send over your CV for immediate consideration.
Apr 18, 2024
Full time
Are you a Senior IT Support Engineer or Infrastructure Engineer looking for your next exciting role? You will be joining a highly talented IT Support team of 8 individuals, who ensure that our IT estate is working at an optimal level at all times. You will provide hands on IT Support across Hardware, Software, Networks and cyber security, as well as leading the internal IT Support team. If you like what you see and are keen to join a friendly team within a thriving family-owned business please read on! Role: Senior IT Support Engineer aka Senior IT Support Engineer, Infrastructure Engineer, 3rd Line Support, 2nd Line Support Location: Skegness - Onsite Mon-Fri (8am-4:30pm) with potential flexibility to work from home once you have your feet under the table. Salary: £32k-£37k base salary plus bonus and benefits Benefits: Generous bonus, 30 days annual leave, 5% company pension contribution, EAP, Family fun days and much more What you will bring to the table: Previous experience in an IT Support Engineer, Infrastructure Engineer role supporting hardware, Software and networks. A strong knowledge of Cyber Security including FortiGate firewalls etc. Experience with technologies such as Windows server, AD, VMware virtualization, Microsoft 365, Veeam server backup and restore Any experience of HP Nimble storage administration would be beneficial You will be leading the internal IT Support team, therefore if you have any experience in this area that would be great, but it is not essential as we are keen for people to learn in the role. Any experience in a manufacturing environment would be great. Microsoft certifications would be great, but again not essential. Please send over your CV for immediate consideration.
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team. In addition the below skill sets Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage Management of VMware environment Management of Veeam and Synology Backups Management of Sophos AV, F-Secure and Cisco Umbrella Security applications Management of Sophos XG and Sophos RED Firewalls Management of Meraki Wireless and Switches Management of of Meraki SDWAN Solution Management of Cisco Core Network Switches Desired Technologies Autopilot / Intune / Endpoint Central This role involves you to have a valid Drivers License ! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 18, 2024
Full time
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team. In addition the below skill sets Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage Management of VMware environment Management of Veeam and Synology Backups Management of Sophos AV, F-Secure and Cisco Umbrella Security applications Management of Sophos XG and Sophos RED Firewalls Management of Meraki Wireless and Switches Management of of Meraki SDWAN Solution Management of Cisco Core Network Switches Desired Technologies Autopilot / Intune / Endpoint Central This role involves you to have a valid Drivers License ! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Service Delivery Engineer Lechlade £30,000 - £35,000 Per Annum Our long standing client, leaders in their industry are looking for a Service Delivery Engineer to join their ever growing team! Service Delivery Engineer Roles and Responsibilities: Be the first point of contact for IT issues, following them, through to ensure they are complete Work within a virtual team to provide support to staff around the globe with IT issues escalating where necessary to other teams Responsible for any escalated calls and will ensure that these are resolved acceptably to both parties Support local systems such as servers, storage telecoms and networking as well as managing company phone systems and time clock systems Ensure adequate backups are completed and monitor the availability of global systems through existing portals Be responsible for logging/ resolving /escalate issues Provide technical assistance and training to computer users on the application software, hardware and computer services and be responsible for IT hardware and software inventory Ability to internalise and advocate the customer's position Precise and have attention to detail, meeting commitments and delivering continual improvement within communicated and well managed budgetary restrictions The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems to Windows 10 client and Windows Server 2016 Knowledge of VMware vSphere infrastructure Knowledge of HP server and storage technologies Experience of working in a global multinational company Knowledge of VOIP and PBX systems Knowledge of Office 365 and its applications Knowledge of Symantec Backup Exec version 14 to 20.3 At least 3 years' experience in IT Benefits: Enhanced pension contributions Healthcare cashback plan Employee assistance and Site incentive plan Financial wellbeing benefit Discounted online and high street shopping and lifestyle vouchers Discounted RAC membership Discounted Gym membership and Cycle to Work Scheme 195 hours annual leave plus bank holidays Jackie Kerr Recruitment is an independent agency that has been established for 26 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you.
Apr 17, 2024
Full time
Service Delivery Engineer Lechlade £30,000 - £35,000 Per Annum Our long standing client, leaders in their industry are looking for a Service Delivery Engineer to join their ever growing team! Service Delivery Engineer Roles and Responsibilities: Be the first point of contact for IT issues, following them, through to ensure they are complete Work within a virtual team to provide support to staff around the globe with IT issues escalating where necessary to other teams Responsible for any escalated calls and will ensure that these are resolved acceptably to both parties Support local systems such as servers, storage telecoms and networking as well as managing company phone systems and time clock systems Ensure adequate backups are completed and monitor the availability of global systems through existing portals Be responsible for logging/ resolving /escalate issues Provide technical assistance and training to computer users on the application software, hardware and computer services and be responsible for IT hardware and software inventory Ability to internalise and advocate the customer's position Precise and have attention to detail, meeting commitments and delivering continual improvement within communicated and well managed budgetary restrictions The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems to Windows 10 client and Windows Server 2016 Knowledge of VMware vSphere infrastructure Knowledge of HP server and storage technologies Experience of working in a global multinational company Knowledge of VOIP and PBX systems Knowledge of Office 365 and its applications Knowledge of Symantec Backup Exec version 14 to 20.3 At least 3 years' experience in IT Benefits: Enhanced pension contributions Healthcare cashback plan Employee assistance and Site incentive plan Financial wellbeing benefit Discounted online and high street shopping and lifestyle vouchers Discounted RAC membership Discounted Gym membership and Cycle to Work Scheme 195 hours annual leave plus bank holidays Jackie Kerr Recruitment is an independent agency that has been established for 26 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you.
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
Apr 17, 2024
Full time
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Apr 17, 2024
Full time
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Benefits: Additional leave Company pension Free parking Life insurance On-site parking Private dental insurance Private medical insurance Sick pay Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
Apr 17, 2024
Full time
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Benefits: Additional leave Company pension Free parking Life insurance On-site parking Private dental insurance Private medical insurance Sick pay Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
Cloud Consultant - Private Cloud A leading Cloud Consultancy are looking for a Private Cloud specialist to join the business on a permanent basis. As a Private Cloud Consultant, you will play a critical role in providing strategic guidance, designing cloud architectures, and delivering end-to-end cloud solutions for their enterprise scaled esteemed clients. Your deep understanding of VMWare ecosystems will be vital as you collaborate with client teams to drive successful cloud adoption and transformation projects. This is a unique position that offers an excellent opportunity to showcase your skills and expertise on a diverse range of engagements. Responsibilities: Engage directly with clients to understand their cloud requirements and develop customized cloud strategies. Architect and design scalable, secure, and resilient cloud solutions on their VMWare platform alongside surrounding infrastructure such as HP 3Par, NSX Networking, NetApp (Metroclusters/FlexPod), Cisco UCS and Veeam backups. Collaborate with cross-functional teams to implement and deploy cloud architectures, leveraging best practices. Provide technical leadership and guidance throughout the project lifecycle, ensuring successful delivery within defined timelines. Conduct knowledge transfer sessions and provide training to client teams on cloud technologies and best practices. Stay abreast of the latest advancements in cloud computing and proactively recommend innovative solutions to optimize performance. Requirements: Extensive experience as a customer-facing cloud consultant. In-depth knowledge of VMWare, NSX, Storage (HP 3Par, Nimble and/or Dell), Cisco UCS or Veeam. Strong understanding of cloud security and compliance frameworks. Proven track record of successfully delivering cloud projects. Excellent communication and interpersonal skills, with the ability to effectively convey complex technical concepts to diverse stakeholders. Relevant certifications such as VCP DV / NV 7 or above would be beneficial. Paying between 75-85k depending on experience and seniority. Remote based.
Apr 16, 2024
Full time
Cloud Consultant - Private Cloud A leading Cloud Consultancy are looking for a Private Cloud specialist to join the business on a permanent basis. As a Private Cloud Consultant, you will play a critical role in providing strategic guidance, designing cloud architectures, and delivering end-to-end cloud solutions for their enterprise scaled esteemed clients. Your deep understanding of VMWare ecosystems will be vital as you collaborate with client teams to drive successful cloud adoption and transformation projects. This is a unique position that offers an excellent opportunity to showcase your skills and expertise on a diverse range of engagements. Responsibilities: Engage directly with clients to understand their cloud requirements and develop customized cloud strategies. Architect and design scalable, secure, and resilient cloud solutions on their VMWare platform alongside surrounding infrastructure such as HP 3Par, NSX Networking, NetApp (Metroclusters/FlexPod), Cisco UCS and Veeam backups. Collaborate with cross-functional teams to implement and deploy cloud architectures, leveraging best practices. Provide technical leadership and guidance throughout the project lifecycle, ensuring successful delivery within defined timelines. Conduct knowledge transfer sessions and provide training to client teams on cloud technologies and best practices. Stay abreast of the latest advancements in cloud computing and proactively recommend innovative solutions to optimize performance. Requirements: Extensive experience as a customer-facing cloud consultant. In-depth knowledge of VMWare, NSX, Storage (HP 3Par, Nimble and/or Dell), Cisco UCS or Veeam. Strong understanding of cloud security and compliance frameworks. Proven track record of successfully delivering cloud projects. Excellent communication and interpersonal skills, with the ability to effectively convey complex technical concepts to diverse stakeholders. Relevant certifications such as VCP DV / NV 7 or above would be beneficial. Paying between 75-85k depending on experience and seniority. Remote based.
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 16, 2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Leading retailer are seeking a an IT Infrastructure Engineer working from their Cardiff head office, you will have experience in supporting and delivering projects, installing new equipment, system migrations and troubleshooting. You will be providing technical know-how in a large, complex and fast-moving environment and must have a track record of successful infrastructure delivery for on-premise environments. Your role is to support the maintenance of the IT Infrastructure and any associated peripherals, including the installation, configuration, and support of Server operating systems and applications; participation in remote site administration; and production support activities. You will be a self-starter with the ability to take initiative and drive projects independently as well as working in a collaborative manner in order to achieve business objectives. The role will include: Virtual and Physical Server Build, Installation and Management Backup, DR and BCP Implementation and Testing Internal and External Network Security Desktop Support cover during holidays/sick cover. Infrastructure Monitoring and Fault Resolution Networked Systems Monitoring Third Line Support Potential travel to satellite offices and ability to work after hours when necessary. Skills/Experience Required: Windows Server 2008 - 2019 and Client Operating Systems (7/8/10/11) Microsoft Exchange on-premise VPN Technologies MS Active Directory management and maintenance experience Virtualisation - VMware/Hyper-V Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting and describing complex technical subjects. Provide 3rd Line Support for infrastructure Service Incidents Desirable Skills: HPE Nimble Storage Routers, Switches and Firewalls (Layer 3 switches, VLAN's) HPE ProLiant Server Hardware Cisco Meraki Networking Knowledge of VOIP and SIP systems Professional vendor level certifications preferred: MCP, MCSA, MCSE, MCITP, MCTS, CCNA
Apr 16, 2024
Full time
Leading retailer are seeking a an IT Infrastructure Engineer working from their Cardiff head office, you will have experience in supporting and delivering projects, installing new equipment, system migrations and troubleshooting. You will be providing technical know-how in a large, complex and fast-moving environment and must have a track record of successful infrastructure delivery for on-premise environments. Your role is to support the maintenance of the IT Infrastructure and any associated peripherals, including the installation, configuration, and support of Server operating systems and applications; participation in remote site administration; and production support activities. You will be a self-starter with the ability to take initiative and drive projects independently as well as working in a collaborative manner in order to achieve business objectives. The role will include: Virtual and Physical Server Build, Installation and Management Backup, DR and BCP Implementation and Testing Internal and External Network Security Desktop Support cover during holidays/sick cover. Infrastructure Monitoring and Fault Resolution Networked Systems Monitoring Third Line Support Potential travel to satellite offices and ability to work after hours when necessary. Skills/Experience Required: Windows Server 2008 - 2019 and Client Operating Systems (7/8/10/11) Microsoft Exchange on-premise VPN Technologies MS Active Directory management and maintenance experience Virtualisation - VMware/Hyper-V Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting and describing complex technical subjects. Provide 3rd Line Support for infrastructure Service Incidents Desirable Skills: HPE Nimble Storage Routers, Switches and Firewalls (Layer 3 switches, VLAN's) HPE ProLiant Server Hardware Cisco Meraki Networking Knowledge of VOIP and SIP systems Professional vendor level certifications preferred: MCP, MCSA, MCSE, MCITP, MCTS, CCNA
We are seeking an experienced and dynamic IT Manager / Technical (Hands-On) Project Manager to join an innovative and forward-thinking organisation. This is a unique opportunity for a tech-savvy professional with a strong background in infrastructure support, networking, firewalls (especially Cisco), and project management to lead the delivery of a number of projects planned to be delivered during the next 12 months and potentially beyond. Key Responsibilities: As the IT Manager / Technical Project Manager, you will play a pivotal role in overseeing the delivery of exciting and critical projects whilst being actively involved with the management of 3rd party vendors. We are seeking an individual who places a strong emphasis on hands-on technical expertise. Project Management: Develop and manage project plans for initiatives such as backup as a service (BaaS) disaster recovery as a service (DRaaS), VMware file storage migrations, firewall projects, document management, and WMS / MES projects. Ensure projects are delivered on time, within budget, and meet quality standards. Utilise your strong technical background to act as an additional, high level technical resource if needed such as to convey firewall configs and rules to third-party vendors. ISO 27001 Lead and actively participate in technical projects, demonstrating hands-on expertise. Third-Party Management: Oversee relationships with third-party vendors, ensuring optimal performance and value for the organization. Intervene when necessary to ensure deliverables meet expectations. Team Coordination: Coordinate technical teams, ensuring seamless collaboration and efficient project execution. Support and guide team members, ensuring everyone ful fills their project responsibilities. Business Analysis: Engage in business analysis duties, understanding and translating business requirements into technical solutions. Continuous Improvement: Drive innovation and continuous improvement in technical processes and project delivery. Proactively identify opportunities for efficiency and effectiveness. Experience: Proven experience in IT management, technical project management, and infrastructure support. Strong technical background in networking, firewalls (especially Cisco), and related technologies. Hands-on experience with projects such as backup as a service, disaster recovery as a service, VMware file storage, firewall projects, document management, and WMS / MES projects, although technical experience in this area is not needed, just the ability to be able to deliver the related projects. ISO 27001 Excellent third-party management skills, with a track record of ensuring vendors deliver to high standards. Strong leadership and team coordination skills. Based Derbyshire / Nottinghamshire border. 3 days needed onsite per week due to project collaboration requirements. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
We are seeking an experienced and dynamic IT Manager / Technical (Hands-On) Project Manager to join an innovative and forward-thinking organisation. This is a unique opportunity for a tech-savvy professional with a strong background in infrastructure support, networking, firewalls (especially Cisco), and project management to lead the delivery of a number of projects planned to be delivered during the next 12 months and potentially beyond. Key Responsibilities: As the IT Manager / Technical Project Manager, you will play a pivotal role in overseeing the delivery of exciting and critical projects whilst being actively involved with the management of 3rd party vendors. We are seeking an individual who places a strong emphasis on hands-on technical expertise. Project Management: Develop and manage project plans for initiatives such as backup as a service (BaaS) disaster recovery as a service (DRaaS), VMware file storage migrations, firewall projects, document management, and WMS / MES projects. Ensure projects are delivered on time, within budget, and meet quality standards. Utilise your strong technical background to act as an additional, high level technical resource if needed such as to convey firewall configs and rules to third-party vendors. ISO 27001 Lead and actively participate in technical projects, demonstrating hands-on expertise. Third-Party Management: Oversee relationships with third-party vendors, ensuring optimal performance and value for the organization. Intervene when necessary to ensure deliverables meet expectations. Team Coordination: Coordinate technical teams, ensuring seamless collaboration and efficient project execution. Support and guide team members, ensuring everyone ful fills their project responsibilities. Business Analysis: Engage in business analysis duties, understanding and translating business requirements into technical solutions. Continuous Improvement: Drive innovation and continuous improvement in technical processes and project delivery. Proactively identify opportunities for efficiency and effectiveness. Experience: Proven experience in IT management, technical project management, and infrastructure support. Strong technical background in networking, firewalls (especially Cisco), and related technologies. Hands-on experience with projects such as backup as a service, disaster recovery as a service, VMware file storage, firewall projects, document management, and WMS / MES projects, although technical experience in this area is not needed, just the ability to be able to deliver the related projects. ISO 27001 Excellent third-party management skills, with a track record of ensuring vendors deliver to high standards. Strong leadership and team coordination skills. Based Derbyshire / Nottinghamshire border. 3 days needed onsite per week due to project collaboration requirements. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Job Title: Pre-sales Solutions Architect - HPC/OR Storage Salary: £50-65,000 + benefits Location: South Yorkshire - Leeds/Sheffield - Hybrid Working but ideally someone in the North of England Key areas: HPC, Super compute, Storage, HPE, HP, SA, Cloud, AWS, Azure, Architect, Cloud Solutions, Nutanix, Commvault, Public Cloud, Technical Pre-Sales, Solution Sales, Cloud, VMware, O365, Virtualisation, Transformation, Architecture, Design, Consultant, Cloud Consultant, Public Cloud, Cloud Services, Hybrid, MS Modern Workplace, O365, Data Protection, DPS, Storage, Backup, Dell, IBM, EMC, IBM Spectrum Protect Chapman Tate Associates seeks a Pre-Sales Solutions Architect to join this leading IT Services and Consulting business, whom are dedicated to making the difficult feel easy for their customers. They specialise in Cloud solutions, IoT, AI and IT Managed Services. Working within an established and growing IT Managed Services team, this role will be pivotal in acting as a conduit between the Technical and Sales team, assisting a number of existing customers evangelise and transform their IT Infrastructures. You will help deliver HPC/Storage and DR/DPS strategy-focused consulting and design services, helping clients develop their Roadmap for adoption. You will have experience of various cloud architectures (Private, Public Cloud and Hybrid) and Cloud adoption models around HPC and related Storage Solutions. You will have an good understanding of the different factors which influence or inhibit Cloud adoption and will be able to guide clients to make the right choices. You will be pivotal in providing strategical advice for a number of internal and external stakeholders around Pre-sales support, Demos, Proof of Concepts, design work for IT Infrastructure environments and a subject matter expert for the Sales Team. You will work closely with the Technical and Sales teams advising them on best fit solutions and processes. It is important you have good presentation skills. You must be able to demonstrate experience of managing and leading teams. You will have a good breadth of knowledge around the Data Protection, Backup/Recovery and Cloud based ecosystem such as: -HPC/Super Compute Technologies -Veeam, Commvault, Acronis, Rubrik (1 is sufficient) -Public Cloud; Services; AWS, Azure, GCP -Virtualisation software such as VMware, Hyper-V and other related Cloud offerings -Datacentre Technology solutions exposure The role will also include work around the following (but not limited to): solution opportunities for software, hardware, cloud and services within the existing customer base and within new prospects. You Solution Proposals alongside Vendors such as Nvidia, HPE, AMD, Qualcomm, Broadcom Keep abreast of developments in compute, storage, cloud and virtualisation technologies as well as the wider ecosystem Client engagements, shaping their Cloud Strategies and creating roadmaps for migration Define, validate and promote quality solutions for an opportunity, bid or project as required You will have excellent customer facing skills and must be able to hold your own in sales environments. You will be joining a reputable organisation who will offer excellent personal and career development prospects, whilst working at the forefront of the industry.
Apr 16, 2024
Full time
Job Title: Pre-sales Solutions Architect - HPC/OR Storage Salary: £50-65,000 + benefits Location: South Yorkshire - Leeds/Sheffield - Hybrid Working but ideally someone in the North of England Key areas: HPC, Super compute, Storage, HPE, HP, SA, Cloud, AWS, Azure, Architect, Cloud Solutions, Nutanix, Commvault, Public Cloud, Technical Pre-Sales, Solution Sales, Cloud, VMware, O365, Virtualisation, Transformation, Architecture, Design, Consultant, Cloud Consultant, Public Cloud, Cloud Services, Hybrid, MS Modern Workplace, O365, Data Protection, DPS, Storage, Backup, Dell, IBM, EMC, IBM Spectrum Protect Chapman Tate Associates seeks a Pre-Sales Solutions Architect to join this leading IT Services and Consulting business, whom are dedicated to making the difficult feel easy for their customers. They specialise in Cloud solutions, IoT, AI and IT Managed Services. Working within an established and growing IT Managed Services team, this role will be pivotal in acting as a conduit between the Technical and Sales team, assisting a number of existing customers evangelise and transform their IT Infrastructures. You will help deliver HPC/Storage and DR/DPS strategy-focused consulting and design services, helping clients develop their Roadmap for adoption. You will have experience of various cloud architectures (Private, Public Cloud and Hybrid) and Cloud adoption models around HPC and related Storage Solutions. You will have an good understanding of the different factors which influence or inhibit Cloud adoption and will be able to guide clients to make the right choices. You will be pivotal in providing strategical advice for a number of internal and external stakeholders around Pre-sales support, Demos, Proof of Concepts, design work for IT Infrastructure environments and a subject matter expert for the Sales Team. You will work closely with the Technical and Sales teams advising them on best fit solutions and processes. It is important you have good presentation skills. You must be able to demonstrate experience of managing and leading teams. You will have a good breadth of knowledge around the Data Protection, Backup/Recovery and Cloud based ecosystem such as: -HPC/Super Compute Technologies -Veeam, Commvault, Acronis, Rubrik (1 is sufficient) -Public Cloud; Services; AWS, Azure, GCP -Virtualisation software such as VMware, Hyper-V and other related Cloud offerings -Datacentre Technology solutions exposure The role will also include work around the following (but not limited to): solution opportunities for software, hardware, cloud and services within the existing customer base and within new prospects. You Solution Proposals alongside Vendors such as Nvidia, HPE, AMD, Qualcomm, Broadcom Keep abreast of developments in compute, storage, cloud and virtualisation technologies as well as the wider ecosystem Client engagements, shaping their Cloud Strategies and creating roadmaps for migration Define, validate and promote quality solutions for an opportunity, bid or project as required You will have excellent customer facing skills and must be able to hold your own in sales environments. You will be joining a reputable organisation who will offer excellent personal and career development prospects, whilst working at the forefront of the industry.
Storage and Backup Engineer Stevenage Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the Defence Sector require a skilled Storage and Backup Engineer on an ongoing contract basis. Your experience Experience in Windows and Linux environments. Good knowledge of Enterprise Storage Technologies (NetApp). Good Knowledge of Enterprise Backup Technologies Experience managing physical servers with mapped storage. Good experience of backup processes across VMware estates (Datastores/LUNs) including provisioning, management and decommissioning. To perform day to day Storage & Backup Administration. The role will also provide opportunities to assist with project work as required. We are looking to employ someone with an aptitude for Infrastructure support, keen to expand their skills in Storage, Backup and SAN support. Someone who can work in a busy and challenging environment, with a proven track record in day-to-day support and project work, delivering to high quality standards. Your role will involve: Install new hardware. Software upgrades. Vulnerability fixes. Incident & Problem ticket management. Change management. Storage system management. Configure SAN. Asset management. Backup system administration. If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Apr 16, 2024
Contractor
Storage and Backup Engineer Stevenage Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the Defence Sector require a skilled Storage and Backup Engineer on an ongoing contract basis. Your experience Experience in Windows and Linux environments. Good knowledge of Enterprise Storage Technologies (NetApp). Good Knowledge of Enterprise Backup Technologies Experience managing physical servers with mapped storage. Good experience of backup processes across VMware estates (Datastores/LUNs) including provisioning, management and decommissioning. To perform day to day Storage & Backup Administration. The role will also provide opportunities to assist with project work as required. We are looking to employ someone with an aptitude for Infrastructure support, keen to expand their skills in Storage, Backup and SAN support. Someone who can work in a busy and challenging environment, with a proven track record in day-to-day support and project work, delivering to high quality standards. Your role will involve: Install new hardware. Software upgrades. Vulnerability fixes. Incident & Problem ticket management. Change management. Storage system management. Configure SAN. Asset management. Backup system administration. If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
We are working with a well established who are seeking an IT Field Engineer to join their team covering the Gloucestershire, Herefordshire and Worcestershire area. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary of up to £40,000 depending on experience Continous training and paid for certifications Hybrid working environment 30 days holiday inc bank Additional lifestyle benefits If you feel you match the above click 'apply now' with an up to date version of your CV
Apr 16, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the Gloucestershire, Herefordshire and Worcestershire area. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary of up to £40,000 depending on experience Continous training and paid for certifications Hybrid working environment 30 days holiday inc bank Additional lifestyle benefits If you feel you match the above click 'apply now' with an up to date version of your CV
UK Nationals Only due to Security Clearance eligibility Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes
Apr 16, 2024
Full time
UK Nationals Only due to Security Clearance eligibility Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes
UK Nationals Only due to Security Clearance eligibility Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a client-server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes
Apr 16, 2024
Full time
UK Nationals Only due to Security Clearance eligibility Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a client-server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes