REQ ID: 117433 JOB TITLE: Propulsion System Benchmarking Manager SALARY: £55,000 - £74,000 POSTING START DATE: 20/03/2024 POSTING END DATE: 03/04/2024 LOCATION: Gaydon JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. WHAT TO EXPECT We are looking a highly skilled and experienced Propulsion System Benchmarking Chapter Lead to join our Powertrain department and support in JLR's ongoing transformation into a skills-based company and the continued development of Electrified Propulsion systems. This role will help shape the future company strategy by providing expertise in the field of Propulsion System Benchmarking. You'll have the opportunity to be involved in the development of future projects and building the team to support the development of Propulsion System Benchmarking across programmes. As the Propulsion System Benchmarking Chapter Lead you will be responsible for the coaching, mentoring and career growth of a group of Benchmarking Engineers and their allocation to Agile product squads. You will lead successful & timely delivery of competitor benchmarking workstreams, such as vehicle/system performance and feature content across globally available competitor products, providing competitive intelligence to support propulsion strategy & product delivery teams. This is great opportunity to develop our team and provide expertise and knowledge on best practise of benchmarking and competitive analysis techniques, with particular focus on Propulsion Attributes & System performance, alongside on & off-board vehicle customer feature experiences. Key Accountabilities and Responsibilities Provide mentoring, skills development and technical guidance to Chapter members. Directly support programme delivery through deployment of Chapter members within an Agile framework. Create capability and capacity roadmaps for current and future needs in support of JLR programme requirements (resource, skills, product roadmaps). Benchmarking plans, technical data & feature experiences communicated with clarity & transparency. Develop best practices for the Benchmarking Chapter, documented with common and consistent deployment. Collaboration with internal and external Chapter Leads and Technical experts. Develop relationships with external supplier/consultancies to leverage benchmarking resources & expertise. WHAT YOU WILL NEED Excellent knowledge of whole vehicle automotive systems. Knowledge of Powertrain Units & Systems design principles and attributes Experience in the delivery of complex projects in an Automotive Engineering environment, including evidence of process improvement activities and execution of Quality Operating Systems. Experience in Mentoring, skill development and technical guidance of the team, including Personal Development Plans Evidence of consistent and repeatable deployment of problem-solving techniques and virtual methods Excellent verbal and written communication skills to explain complex ideas confidently, reporting technical and business information across all levels in the organisation. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. JLR is committed to equal opportunity for all.
Mar 29, 2024
Full time
REQ ID: 117433 JOB TITLE: Propulsion System Benchmarking Manager SALARY: £55,000 - £74,000 POSTING START DATE: 20/03/2024 POSTING END DATE: 03/04/2024 LOCATION: Gaydon JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better. WHAT TO EXPECT We are looking a highly skilled and experienced Propulsion System Benchmarking Chapter Lead to join our Powertrain department and support in JLR's ongoing transformation into a skills-based company and the continued development of Electrified Propulsion systems. This role will help shape the future company strategy by providing expertise in the field of Propulsion System Benchmarking. You'll have the opportunity to be involved in the development of future projects and building the team to support the development of Propulsion System Benchmarking across programmes. As the Propulsion System Benchmarking Chapter Lead you will be responsible for the coaching, mentoring and career growth of a group of Benchmarking Engineers and their allocation to Agile product squads. You will lead successful & timely delivery of competitor benchmarking workstreams, such as vehicle/system performance and feature content across globally available competitor products, providing competitive intelligence to support propulsion strategy & product delivery teams. This is great opportunity to develop our team and provide expertise and knowledge on best practise of benchmarking and competitive analysis techniques, with particular focus on Propulsion Attributes & System performance, alongside on & off-board vehicle customer feature experiences. Key Accountabilities and Responsibilities Provide mentoring, skills development and technical guidance to Chapter members. Directly support programme delivery through deployment of Chapter members within an Agile framework. Create capability and capacity roadmaps for current and future needs in support of JLR programme requirements (resource, skills, product roadmaps). Benchmarking plans, technical data & feature experiences communicated with clarity & transparency. Develop best practices for the Benchmarking Chapter, documented with common and consistent deployment. Collaboration with internal and external Chapter Leads and Technical experts. Develop relationships with external supplier/consultancies to leverage benchmarking resources & expertise. WHAT YOU WILL NEED Excellent knowledge of whole vehicle automotive systems. Knowledge of Powertrain Units & Systems design principles and attributes Experience in the delivery of complex projects in an Automotive Engineering environment, including evidence of process improvement activities and execution of Quality Operating Systems. Experience in Mentoring, skill development and technical guidance of the team, including Personal Development Plans Evidence of consistent and repeatable deployment of problem-solving techniques and virtual methods Excellent verbal and written communication skills to explain complex ideas confidently, reporting technical and business information across all levels in the organisation. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible. JLR is committed to equal opportunity for all.
IT Services Manager Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager Sheffield
Mar 29, 2024
Full time
IT Services Manager Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager Sheffield
A Vendor Managemenet focused Networks, Cloud and Operations Manager is requried to join a well known omni channel business on a permanent basis. With a particular focus on overseeing, supporting design and implementing all aspects of Infrastructure, Networks, Data Centres, Cloud Services among many others, you will take on a varied and exciting scope of responsibilities surrounding cutting edge technology, with your role broken down into the following key components: Possess strong knowledge of cutting-edge technologies including Enterprise Networking, Azure Cloud, Microsoft Server/Workstation, Storage/Backup, Virtualization, Databases, and Microsoft 365, with familiarity in retail industry technologies. Oversee Azure Cloud Manager, develop cloud strategies, ensure alignment with business objectives, and implement cost-effective practices. Take ownership of budgeting, cost optimization, and expenditure tracking for Azure resources, identifying opportunities for savings and efficiency improvements. Proficiency in Azure-related tools like Terraform, Kubernetes, and Docker, leveraging them for infrastructure automation and application deployment optimization. Lead IT infrastructure and cloud projects, collaborate with cross-functional teams, manage budgets, timelines, and risks, ensuring projects align with strategic goals. Establish and maintain relationships with IT vendors, negotiate contracts, monitor performance, and drive innovation and efficiency through strategic management. Manage various operational aspects including risk management, incident handling, process improvement, and finance management, providing technical support for project delivery and strategy execution. Exhibit interpersonal skills and leadership abilities, oversee teams, engage with IT leadership, and manage people development. Desirable Knowledge and Experience: Degree in IT or relevant business field (desirable). Proven experience in senior IT Technical Services roles. Track record of successful line management, team motivation, and development. Expertise in IT risk management. Understanding of project lifecycle stages. In-depth knowledge of IT infrastructure, particularly Networking technologies, servers, storage, and Azure cloud. Solid grasp of IT security principles and processes. ITIL Intermediate certification (Service Operations or another relevant practice area). Managing Azure cloud budgeting desirable. Microsoft Azure qualifications desirable Does this sound like a role that excites you? Apply today with your full CV to move forward with your application.
Mar 29, 2024
Full time
A Vendor Managemenet focused Networks, Cloud and Operations Manager is requried to join a well known omni channel business on a permanent basis. With a particular focus on overseeing, supporting design and implementing all aspects of Infrastructure, Networks, Data Centres, Cloud Services among many others, you will take on a varied and exciting scope of responsibilities surrounding cutting edge technology, with your role broken down into the following key components: Possess strong knowledge of cutting-edge technologies including Enterprise Networking, Azure Cloud, Microsoft Server/Workstation, Storage/Backup, Virtualization, Databases, and Microsoft 365, with familiarity in retail industry technologies. Oversee Azure Cloud Manager, develop cloud strategies, ensure alignment with business objectives, and implement cost-effective practices. Take ownership of budgeting, cost optimization, and expenditure tracking for Azure resources, identifying opportunities for savings and efficiency improvements. Proficiency in Azure-related tools like Terraform, Kubernetes, and Docker, leveraging them for infrastructure automation and application deployment optimization. Lead IT infrastructure and cloud projects, collaborate with cross-functional teams, manage budgets, timelines, and risks, ensuring projects align with strategic goals. Establish and maintain relationships with IT vendors, negotiate contracts, monitor performance, and drive innovation and efficiency through strategic management. Manage various operational aspects including risk management, incident handling, process improvement, and finance management, providing technical support for project delivery and strategy execution. Exhibit interpersonal skills and leadership abilities, oversee teams, engage with IT leadership, and manage people development. Desirable Knowledge and Experience: Degree in IT or relevant business field (desirable). Proven experience in senior IT Technical Services roles. Track record of successful line management, team motivation, and development. Expertise in IT risk management. Understanding of project lifecycle stages. In-depth knowledge of IT infrastructure, particularly Networking technologies, servers, storage, and Azure cloud. Solid grasp of IT security principles and processes. ITIL Intermediate certification (Service Operations or another relevant practice area). Managing Azure cloud budgeting desirable. Microsoft Azure qualifications desirable Does this sound like a role that excites you? Apply today with your full CV to move forward with your application.
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 8 month fixed term contract and will require you to be onsite 4 days a week. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Mar 28, 2024
Full time
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 8 month fixed term contract and will require you to be onsite 4 days a week. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Customer Solutions Design Practitioner 6 months London/Brimingham/Manchester/Leeds or Newcastle - hybrid Active SC security clearance required Role overview: We are looking for an individual with relevant expertise and hands-on, coupled with business acumen, and passion for continued knowledge acquisition and growth in the field of Avaya Contact Centre Solution. As a team we provide services for UK and multi-national customers, supporting them in utilising the enterprise and cloud based technologies to maximise business performance and provide excellent customer experience. Accountabilities: Lead and produce the Avaya LLD Checklist, working with SOLA, Network, Cisco- Designers, for Victim Support, Police National Computer (PNC) and Vehicle Unit. Highlight and advise on Avaya risks, issues. Work with Avaya squad to cover the Avaya solution, infrastructure, call flows and migration strategy, SIP Trunk/Porting for Go-Live. Attend weekly 3 x Contact Centre Design and Project calls and workshops to meet lead-times. Cover Avaya testing requirements in production environment for the 3 x Contact Centres Avaya Network build for Victim Support, PNC and VU, and lead on the Avaya network build in terms of hardware, SIPs, routing, configuration, Attend any customer calls as required leading up to Testing, UAT pre-Go-Live Cover any Avaya input needed for Security, SAB, AIS handover to Ops. Avaya input into any runbooks, work instructions. Troubleshoot on Avaya issues in testing, build and migration/deployment / Go-Live Skills required: Avaya AACC and Elite Implementation and Call flow design Core Avaya Aura to include Communication Manager, System manager, Session manager, AES/CTI Integration, Media Servers, Media Gateways Avaya Breeze, including IX Workplace Attendant Comprehensive understanding of resiliency and redundancy Avaya SIP/SBC Call recording Integration Certified to ACIS and ACSS in Core and AACC preferable SIP/H323 endpoints Interested candidates should submit their CV in the first instance!
Mar 28, 2024
Contractor
Customer Solutions Design Practitioner 6 months London/Brimingham/Manchester/Leeds or Newcastle - hybrid Active SC security clearance required Role overview: We are looking for an individual with relevant expertise and hands-on, coupled with business acumen, and passion for continued knowledge acquisition and growth in the field of Avaya Contact Centre Solution. As a team we provide services for UK and multi-national customers, supporting them in utilising the enterprise and cloud based technologies to maximise business performance and provide excellent customer experience. Accountabilities: Lead and produce the Avaya LLD Checklist, working with SOLA, Network, Cisco- Designers, for Victim Support, Police National Computer (PNC) and Vehicle Unit. Highlight and advise on Avaya risks, issues. Work with Avaya squad to cover the Avaya solution, infrastructure, call flows and migration strategy, SIP Trunk/Porting for Go-Live. Attend weekly 3 x Contact Centre Design and Project calls and workshops to meet lead-times. Cover Avaya testing requirements in production environment for the 3 x Contact Centres Avaya Network build for Victim Support, PNC and VU, and lead on the Avaya network build in terms of hardware, SIPs, routing, configuration, Attend any customer calls as required leading up to Testing, UAT pre-Go-Live Cover any Avaya input needed for Security, SAB, AIS handover to Ops. Avaya input into any runbooks, work instructions. Troubleshoot on Avaya issues in testing, build and migration/deployment / Go-Live Skills required: Avaya AACC and Elite Implementation and Call flow design Core Avaya Aura to include Communication Manager, System manager, Session manager, AES/CTI Integration, Media Servers, Media Gateways Avaya Breeze, including IX Workplace Attendant Comprehensive understanding of resiliency and redundancy Avaya SIP/SBC Call recording Integration Certified to ACIS and ACSS in Core and AACC preferable SIP/H323 endpoints Interested candidates should submit their CV in the first instance!
IT Manager Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, and provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Manager Sheffield
Mar 28, 2024
Full time
IT Manager Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, and provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Manager Sheffield
We are currently seeking a IT Manager to join a well-established, family-run SME based in Lisburn, NI. As an IT Manager you will play a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout our client's full customer and supplier lifecycle, making effective management critical to our business operating successfully. Your duties will include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting colleagues with IT-related problems, ensuring all IT and telecommunications equipment works effectively and is repaired promptly if necessary, safeguarding company and customer data and assets through appropriate IT security, and setting our overall IT strategy, spotting opportunities to improve our use of technology and optimise business performance. Main Areas of Responsibility: Technical Support: Act as the first point of contact for IT support within the company. Provide timely and effective technical support to end-users, diagnosing and resolving hardware and software issues, and ensuring minimal downtime. Repairing and replacing damaged computer and network components. Accurately track issues to ensure all managed to successful conclusion. Asset Management: Maintain an inventory of IT assets, including computers, peripherals, software licenses, and other equipment. Conduct regular audits to track and manage IT assets efficiently, preparing business cases for purchasing new or refurbished kit when required. Handling, lifting and carrying IT equipment when necessary. Network Management: Assist in the setting up, management and maintenance of the organization's network infrastructure in ways that optimise performance, including routers, switches, firewalls, and VPN connections. Software and Hardware Deployment: Test, install, configure, and update software applications and hardware devices, ensuring compatibility, security and effective operation. User Account Management: Create, modify, and deactivate user accounts in various systems, including email, Active Directory, and other relevant platforms. Security and Compliance: Implement and enforce IT security policies and procedures to safeguard company and customer data and assets. Stay up-to-date with cybersecurity best practices. Ensure appropriate antivirus and firewall software is maintained at all times and upgraded when necessary. Documentation: Maintain accurate and up to date documentation of IT procedures, configurations, and troubleshooting steps for internal reference. Keep accurate maintenance records and schedules for asset management processes. Vendor Management: Liaise with IT and telecommunication vendors and service providers to ensure timely support and maintenance of IT infrastructure and services. Training and Onboarding: Conduct training sessions for employees on IT tools, systems, and best practices. Assist in onboarding new team members by effectively setting up their IT accounts and equipment. Continuous Improvement: Proactively identify opportunities for process improvements and technology enhancements to optimise IT operations. Implement new technologies and provide resources to complete IT projects as needed. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience Proven experience in providing IT support and troubleshooting in a professional environment. In depth knowledge of computer hardware, operating systems (Windows, macOS), and software applications (including MS Office).Familiarity with network technologies, including LANs, WANs, and wireless networks. Practical experience with internet and network security protocols and data privacy principles Demonstrable ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. public) Able to appropriately build relationships to gain the cooperation of relevant stakeholders (including senior and peer colleagues, other professionals) Able to gain acceptance influence, motivate, persuade, and engage audiences in agreed course of action where there may be significant barriers to overcome Demonstrable experience understanding the needs of others and how to develop and drive performance. Able to work as part of a team to achieve team goals and targets. Able to work independently, using own initiative to organise, plan and complete own tasks and workload. Benefits Salary of 35,000- 40,0000, depending on experience Branch Profit share bonus Hours Mon- Fri- 8.00am- 16.30pm
Mar 28, 2024
Full time
We are currently seeking a IT Manager to join a well-established, family-run SME based in Lisburn, NI. As an IT Manager you will play a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout our client's full customer and supplier lifecycle, making effective management critical to our business operating successfully. Your duties will include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting colleagues with IT-related problems, ensuring all IT and telecommunications equipment works effectively and is repaired promptly if necessary, safeguarding company and customer data and assets through appropriate IT security, and setting our overall IT strategy, spotting opportunities to improve our use of technology and optimise business performance. Main Areas of Responsibility: Technical Support: Act as the first point of contact for IT support within the company. Provide timely and effective technical support to end-users, diagnosing and resolving hardware and software issues, and ensuring minimal downtime. Repairing and replacing damaged computer and network components. Accurately track issues to ensure all managed to successful conclusion. Asset Management: Maintain an inventory of IT assets, including computers, peripherals, software licenses, and other equipment. Conduct regular audits to track and manage IT assets efficiently, preparing business cases for purchasing new or refurbished kit when required. Handling, lifting and carrying IT equipment when necessary. Network Management: Assist in the setting up, management and maintenance of the organization's network infrastructure in ways that optimise performance, including routers, switches, firewalls, and VPN connections. Software and Hardware Deployment: Test, install, configure, and update software applications and hardware devices, ensuring compatibility, security and effective operation. User Account Management: Create, modify, and deactivate user accounts in various systems, including email, Active Directory, and other relevant platforms. Security and Compliance: Implement and enforce IT security policies and procedures to safeguard company and customer data and assets. Stay up-to-date with cybersecurity best practices. Ensure appropriate antivirus and firewall software is maintained at all times and upgraded when necessary. Documentation: Maintain accurate and up to date documentation of IT procedures, configurations, and troubleshooting steps for internal reference. Keep accurate maintenance records and schedules for asset management processes. Vendor Management: Liaise with IT and telecommunication vendors and service providers to ensure timely support and maintenance of IT infrastructure and services. Training and Onboarding: Conduct training sessions for employees on IT tools, systems, and best practices. Assist in onboarding new team members by effectively setting up their IT accounts and equipment. Continuous Improvement: Proactively identify opportunities for process improvements and technology enhancements to optimise IT operations. Implement new technologies and provide resources to complete IT projects as needed. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience Proven experience in providing IT support and troubleshooting in a professional environment. In depth knowledge of computer hardware, operating systems (Windows, macOS), and software applications (including MS Office).Familiarity with network technologies, including LANs, WANs, and wireless networks. Practical experience with internet and network security protocols and data privacy principles Demonstrable ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. public) Able to appropriately build relationships to gain the cooperation of relevant stakeholders (including senior and peer colleagues, other professionals) Able to gain acceptance influence, motivate, persuade, and engage audiences in agreed course of action where there may be significant barriers to overcome Demonstrable experience understanding the needs of others and how to develop and drive performance. Able to work as part of a team to achieve team goals and targets. Able to work independently, using own initiative to organise, plan and complete own tasks and workload. Benefits Salary of 35,000- 40,0000, depending on experience Branch Profit share bonus Hours Mon- Fri- 8.00am- 16.30pm
T3/Implementation Engineer - 80,000 (DOE) - Bracknell - Hybrid Working! Role : T3/Implementation Engineer Location : Bracknell Salary : 70,000 - 80,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now Fancy working for a global IT company who have branches in the US, UK, Germany and many more? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. Responsibilities: Work customer incidents and consultations that have been escalated from the Tier 2 team. Perform analysis and troubleshooting of Spectra Logic products in customer environments. Identify possible product/service/process quality issues affecting the field and bring them to the attention of the Support Manager(s) and Dev Engineering, via the defined RFA escalation process. Take corrective action to provide timely resolution of technical problems affecting customer experience. Availability for Scheduled Installation Deployments and Preventative Maintenance engagements, as well as short notice Fly-and-Fix travel to customer sites when required for onsite support. Use gathered information to initiate and manage product or process improvements. Attend cross-functional meetings geared toward improving product quality, discussing product changes, and prioritizing enhancements and bug fixes. Manage and organize the collection, verification, and dissemination of product technical information (specifically the Support Confluence space). Requirements: Advanced knowledge of Storage Hardware (Tape, Disk), Backup Applications, Servers, SAN, Cloud, plus Windows and Unix/Linux Operating Systems. Experience with controlling situations with displeased customers, leading to potentially stressful and time consuming resolution paths of customer issues. Ideal candidates will possess excellent troubleshooting skills utilizing logical processes and possess the ability to learn new technical concepts quickly. Excellent written and verbal communications skills. Detail oriented, with creative problem-solving skills. Strong interpersonal skills, with ability to communicate at all organizational levels. Good organizational and time management skills, a strong work-ethic in addition to a positive attitude are required. Ability to work on multiple projects while adapting to shifting priorities. Please do not hesitate and apply today, I am looking to move very fast with this position. This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
T3/Implementation Engineer - 80,000 (DOE) - Bracknell - Hybrid Working! Role : T3/Implementation Engineer Location : Bracknell Salary : 70,000 - 80,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now Fancy working for a global IT company who have branches in the US, UK, Germany and many more? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. Responsibilities: Work customer incidents and consultations that have been escalated from the Tier 2 team. Perform analysis and troubleshooting of Spectra Logic products in customer environments. Identify possible product/service/process quality issues affecting the field and bring them to the attention of the Support Manager(s) and Dev Engineering, via the defined RFA escalation process. Take corrective action to provide timely resolution of technical problems affecting customer experience. Availability for Scheduled Installation Deployments and Preventative Maintenance engagements, as well as short notice Fly-and-Fix travel to customer sites when required for onsite support. Use gathered information to initiate and manage product or process improvements. Attend cross-functional meetings geared toward improving product quality, discussing product changes, and prioritizing enhancements and bug fixes. Manage and organize the collection, verification, and dissemination of product technical information (specifically the Support Confluence space). Requirements: Advanced knowledge of Storage Hardware (Tape, Disk), Backup Applications, Servers, SAN, Cloud, plus Windows and Unix/Linux Operating Systems. Experience with controlling situations with displeased customers, leading to potentially stressful and time consuming resolution paths of customer issues. Ideal candidates will possess excellent troubleshooting skills utilizing logical processes and possess the ability to learn new technical concepts quickly. Excellent written and verbal communications skills. Detail oriented, with creative problem-solving skills. Strong interpersonal skills, with ability to communicate at all organizational levels. Good organizational and time management skills, a strong work-ethic in addition to a positive attitude are required. Ability to work on multiple projects while adapting to shifting priorities. Please do not hesitate and apply today, I am looking to move very fast with this position. This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Senior Systems Engineer Location : Remote Salary: Competitive. Job type: Full Time, Permanent. An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: This position provides white glove support to our premium service client base in the Financial Market Line of business. You will be working with a team of Engineers responsible for assisting customers with gathering server and OS (primarily linux) requirements, building servers and deploying them to datacenters across the world. In addition, this position will support both server hardware and Linux OSs in the field and be proactive about alerting the customer to potential server performance issues and recommending / implementing solutions. Responsibilities: Primary Duties and Responsibilities: Engage with clients regarding new server/service implementations, as well as plan and execute the delivery of these requests Act as primary contact for client representatives for support-related incidents and scheduled check-in meetings Perform support and maintenance on an as-needed basis outside of normal office hours Build and deploy new systems for customers Continuously improve the tools and processes related to creation, deployment and support/monitoring of customer servers Document all client requests, with step-by-step instructions for the implemented solution Qualifications: 10+ years' experience managing Unix-like systems (Red Hat, CentOS preferred) Demonstrated skills in decision making/judgement and initiative Excellent technical writing skills required Capable of working both independently and within a team Experience with common Linux programming/scripting languages. Python strongly preferred. Good experience with various servers and manufacturers (Dell, HP, Supermicro) Understanding of filesystems, volume managers, raid concepts. (ZFS, LVM, MD, XFS, EXT4) Experience with forensic applications (e.g. Sysdig, Auditd, Wireshark, ELK stack), and deep analysis into performance-related issues Advanced understanding of network concepts, particularly VLANS, multicast, and static routing Experience with an automation engine, such as Ansible, Puppet, or Chef Optional Desired Qualifications: Ansible experience strongly preferred Ubuntu, KVM, OpenStack, Docker, Kubernetes experience preferred Exposure to other facets of IT (Information Technology) helpful Familiarity with audited environments preferred Education and Certifications: Bachelor's degree or equivalent experience required ITIL certification preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Systems Engineer Lead, Senior Linux Systems Engineer, Senior Infrastructure Engineer, SIP, AWS Systems Engineer, Senior IT Infrastructure Systems Engineer, Senior Technical Developer, Senior Systems Developer, also may be considered for this role.
Mar 28, 2024
Full time
Job Title: Senior Systems Engineer Location : Remote Salary: Competitive. Job type: Full Time, Permanent. An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: This position provides white glove support to our premium service client base in the Financial Market Line of business. You will be working with a team of Engineers responsible for assisting customers with gathering server and OS (primarily linux) requirements, building servers and deploying them to datacenters across the world. In addition, this position will support both server hardware and Linux OSs in the field and be proactive about alerting the customer to potential server performance issues and recommending / implementing solutions. Responsibilities: Primary Duties and Responsibilities: Engage with clients regarding new server/service implementations, as well as plan and execute the delivery of these requests Act as primary contact for client representatives for support-related incidents and scheduled check-in meetings Perform support and maintenance on an as-needed basis outside of normal office hours Build and deploy new systems for customers Continuously improve the tools and processes related to creation, deployment and support/monitoring of customer servers Document all client requests, with step-by-step instructions for the implemented solution Qualifications: 10+ years' experience managing Unix-like systems (Red Hat, CentOS preferred) Demonstrated skills in decision making/judgement and initiative Excellent technical writing skills required Capable of working both independently and within a team Experience with common Linux programming/scripting languages. Python strongly preferred. Good experience with various servers and manufacturers (Dell, HP, Supermicro) Understanding of filesystems, volume managers, raid concepts. (ZFS, LVM, MD, XFS, EXT4) Experience with forensic applications (e.g. Sysdig, Auditd, Wireshark, ELK stack), and deep analysis into performance-related issues Advanced understanding of network concepts, particularly VLANS, multicast, and static routing Experience with an automation engine, such as Ansible, Puppet, or Chef Optional Desired Qualifications: Ansible experience strongly preferred Ubuntu, KVM, OpenStack, Docker, Kubernetes experience preferred Exposure to other facets of IT (Information Technology) helpful Familiarity with audited environments preferred Education and Certifications: Bachelor's degree or equivalent experience required ITIL certification preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Systems Engineer Lead, Senior Linux Systems Engineer, Senior Infrastructure Engineer, SIP, AWS Systems Engineer, Senior IT Infrastructure Systems Engineer, Senior Technical Developer, Senior Systems Developer, also may be considered for this role.
Join our clients as a Cloud Engineer (Azure AWS) and unleash your potential! As a Cloud Engineer, you'll lead the charge in crafting cutting-edge cloud infrastructure solutions for our clients customers. Your role will be pivotal in designing, developing, and maintaining systems that exceed expectations. Collaborating closely with their diverse teams, you'll thrive in a fast-paced consultancy environment, delivering exceptional client experiences. Interested? To excel in this role, you'll need experience in various key areas: Gather requirements and present feedback during both onsite and offsite client meetings. Lift industry standards by offering constructive feedback during architecture reviews to enhance overall quality. Coordinate seamless integration and deployment processes for our systems and solutions through close collaboration with colleagues. Proactively maintain both internal and client systems to ensure peak performance. Foster strong client relationships by proactively understanding client needs, managing expectations, and ensuring ongoing satisfaction with our services. Enhance system stability and performance by monitoring and swiftly addressing disruptions. Streamline software delivery pipelines for both new and existing systems by improving and developing CI/CD processes. Ensure uninterrupted operations by providing comprehensive support for client software and infrastructure releases, including after-hours assistance. Address urgent operational matters during off-hours as part of the on-call rotation schedule. Identify, recommend, and implement technical solutions, enhancements, and maintenance to benefit clients, leveraging upsell opportunities. Contribute to creating quotations and estimates aligned with functional and technical specifications to meet client requirements. Ensure clarity, accessibility, and maintainability of client systems and processes by developing detailed system documentation outlining architecture, designs, and processes. Consistently deliver high performance by managing hosting/server resources to meet requirements and optimise costs. Actively contribute to enhancing development processes and methodologies to drive continuous improvement. Ready to elevate your career? Here's what you need: Experience and Technical Skills: Demonstrable Cloud/DevOps Engineer Experience, designing, developing, and supporting cloud systems. Familiarity with Jira and Confluence. Master both waterfall and agile methodologies, actively contributing to daily stand-ups and retrospectives. Shine in client-facing roles within consultancy environments. Hands-on with cloud environments, especially AWS and Azure. Skilled in major programming languages (e.g., C#, JavaScript, PHP) and development technologies. Proficient in software development methodologies, frameworks, version control systems like Git, and issue tracking tools such as Jira. Tackle technical challenges head-on and provide effective solutions. Master infrastructure as code technologies like Terraform, AWS CloudFormation, and Pulimi. Stick to best practices, coding standards, and meticulous documentation to ensure quality and compliance. Personal Skills: Analytical and Critical Thinking, identifying and resolving technical challenges using analytical skills. Attention to Detail, ensuring top-notch quality and accuracy. Collaborate seamlessly with colleagues, project managers, and stakeholders to deliver top-notch systems. Thrive in high-pressure environments, juggling multiple projects and clients effortlessly. Communication Skills, written and verbal communication for effective collaboration. Organisational and Time Management Abilities. Adapt to fast-paced, changing environments effortlessly. Stay on top of industry trends, emerging technologies, and best practices to innovate continually. Driven by goals, focused on achieving stellar results. Qualifications: Bachelor's Degree: Advantageous, but not mandatory. Drive business success by hitting Key Performance Indicators (KPIs) through top-notch productivity and meeting targets. Desirable AWS and/or Azure cloud platform certifications.
Mar 28, 2024
Full time
Join our clients as a Cloud Engineer (Azure AWS) and unleash your potential! As a Cloud Engineer, you'll lead the charge in crafting cutting-edge cloud infrastructure solutions for our clients customers. Your role will be pivotal in designing, developing, and maintaining systems that exceed expectations. Collaborating closely with their diverse teams, you'll thrive in a fast-paced consultancy environment, delivering exceptional client experiences. Interested? To excel in this role, you'll need experience in various key areas: Gather requirements and present feedback during both onsite and offsite client meetings. Lift industry standards by offering constructive feedback during architecture reviews to enhance overall quality. Coordinate seamless integration and deployment processes for our systems and solutions through close collaboration with colleagues. Proactively maintain both internal and client systems to ensure peak performance. Foster strong client relationships by proactively understanding client needs, managing expectations, and ensuring ongoing satisfaction with our services. Enhance system stability and performance by monitoring and swiftly addressing disruptions. Streamline software delivery pipelines for both new and existing systems by improving and developing CI/CD processes. Ensure uninterrupted operations by providing comprehensive support for client software and infrastructure releases, including after-hours assistance. Address urgent operational matters during off-hours as part of the on-call rotation schedule. Identify, recommend, and implement technical solutions, enhancements, and maintenance to benefit clients, leveraging upsell opportunities. Contribute to creating quotations and estimates aligned with functional and technical specifications to meet client requirements. Ensure clarity, accessibility, and maintainability of client systems and processes by developing detailed system documentation outlining architecture, designs, and processes. Consistently deliver high performance by managing hosting/server resources to meet requirements and optimise costs. Actively contribute to enhancing development processes and methodologies to drive continuous improvement. Ready to elevate your career? Here's what you need: Experience and Technical Skills: Demonstrable Cloud/DevOps Engineer Experience, designing, developing, and supporting cloud systems. Familiarity with Jira and Confluence. Master both waterfall and agile methodologies, actively contributing to daily stand-ups and retrospectives. Shine in client-facing roles within consultancy environments. Hands-on with cloud environments, especially AWS and Azure. Skilled in major programming languages (e.g., C#, JavaScript, PHP) and development technologies. Proficient in software development methodologies, frameworks, version control systems like Git, and issue tracking tools such as Jira. Tackle technical challenges head-on and provide effective solutions. Master infrastructure as code technologies like Terraform, AWS CloudFormation, and Pulimi. Stick to best practices, coding standards, and meticulous documentation to ensure quality and compliance. Personal Skills: Analytical and Critical Thinking, identifying and resolving technical challenges using analytical skills. Attention to Detail, ensuring top-notch quality and accuracy. Collaborate seamlessly with colleagues, project managers, and stakeholders to deliver top-notch systems. Thrive in high-pressure environments, juggling multiple projects and clients effortlessly. Communication Skills, written and verbal communication for effective collaboration. Organisational and Time Management Abilities. Adapt to fast-paced, changing environments effortlessly. Stay on top of industry trends, emerging technologies, and best practices to innovate continually. Driven by goals, focused on achieving stellar results. Qualifications: Bachelor's Degree: Advantageous, but not mandatory. Drive business success by hitting Key Performance Indicators (KPIs) through top-notch productivity and meeting targets. Desirable AWS and/or Azure cloud platform certifications.
Join our clients as a Cloud Engineer (Azure AWS) and unleash your potential! As a Cloud Engineer, you'll lead the charge in crafting cutting-edge cloud infrastructure solutions for our clients customers. Your role will be pivotal in designing, developing, and maintaining systems that exceed expectations. Collaborating closely with their diverse teams, you'll thrive in a fast-paced consultancy environment, delivering exceptional client experiences. Interested? To excel in this role, you'll need experience in various key areas: Gather requirements and present feedback during both onsite and offsite client meetings. Lift industry standards by offering constructive feedback during architecture reviews to enhance overall quality. Coordinate seamless integration and deployment processes for our systems and solutions through close collaboration with colleagues. Proactively maintain both internal and client systems to ensure peak performance. Foster strong client relationships by proactively understanding client needs, managing expectations, and ensuring ongoing satisfaction with our services. Enhance system stability and performance by monitoring and swiftly addressing disruptions. Streamline software delivery pipelines for both new and existing systems by improving and developing CI/CD processes. Ensure uninterrupted operations by providing comprehensive support for client software and infrastructure releases, including after-hours assistance. Address urgent operational matters during off-hours as part of the on-call rotation schedule. Identify, recommend, and implement technical solutions, enhancements, and maintenance to benefit clients, leveraging upsell opportunities. Contribute to creating quotations and estimates aligned with functional and technical specifications to meet client requirements. Ensure clarity, accessibility, and maintainability of client systems and processes by developing detailed system documentation outlining architecture, designs, and processes. Consistently deliver high performance by managing hosting/server resources to meet requirements and optimise costs. Actively contribute to enhancing development processes and methodologies to drive continuous improvement. Ready to elevate your career? Here's what you need: Experience and Technical Skills: Demonstrable Cloud/DevOps Engineer Experience, designing, developing, and supporting cloud systems. Familiarity with Jira and Confluence. Master both waterfall and agile methodologies, actively contributing to daily stand-ups and retrospectives. Shine in client-facing roles within consultancy environments. Hands-on with cloud environments, especially AWS and Azure. Skilled in major programming languages (e.g., C#, JavaScript, PHP) and development technologies. Proficient in software development methodologies, frameworks, version control systems like Git, and issue tracking tools such as Jira. Tackle technical challenges head-on and provide effective solutions. Master infrastructure as code technologies like Terraform, AWS CloudFormation, and Pulimi. Stick to best practices, coding standards, and meticulous documentation to ensure quality and compliance. Personal Skills: Analytical and Critical Thinking, identifying and resolving technical challenges using analytical skills. Attention to Detail, ensuring top-notch quality and accuracy. Collaborate seamlessly with colleagues, project managers, and stakeholders to deliver top-notch systems. Thrive in high-pressure environments, juggling multiple projects and clients effortlessly. Communication Skills, written and verbal communication for effective collaboration. Organisational and Time Management Abilities. Adapt to fast-paced, changing environments effortlessly. Stay on top of industry trends, emerging technologies, and best practices to innovate continually. Driven by goals, focused on achieving stellar results. Qualifications: Bachelor's Degree: Advantageous, but not mandatory. Drive business success by hitting Key Performance Indicators (KPIs) through top-notch productivity and meeting targets. Desirable AWS and/or Azure cloud platform certifications.
Mar 28, 2024
Full time
Join our clients as a Cloud Engineer (Azure AWS) and unleash your potential! As a Cloud Engineer, you'll lead the charge in crafting cutting-edge cloud infrastructure solutions for our clients customers. Your role will be pivotal in designing, developing, and maintaining systems that exceed expectations. Collaborating closely with their diverse teams, you'll thrive in a fast-paced consultancy environment, delivering exceptional client experiences. Interested? To excel in this role, you'll need experience in various key areas: Gather requirements and present feedback during both onsite and offsite client meetings. Lift industry standards by offering constructive feedback during architecture reviews to enhance overall quality. Coordinate seamless integration and deployment processes for our systems and solutions through close collaboration with colleagues. Proactively maintain both internal and client systems to ensure peak performance. Foster strong client relationships by proactively understanding client needs, managing expectations, and ensuring ongoing satisfaction with our services. Enhance system stability and performance by monitoring and swiftly addressing disruptions. Streamline software delivery pipelines for both new and existing systems by improving and developing CI/CD processes. Ensure uninterrupted operations by providing comprehensive support for client software and infrastructure releases, including after-hours assistance. Address urgent operational matters during off-hours as part of the on-call rotation schedule. Identify, recommend, and implement technical solutions, enhancements, and maintenance to benefit clients, leveraging upsell opportunities. Contribute to creating quotations and estimates aligned with functional and technical specifications to meet client requirements. Ensure clarity, accessibility, and maintainability of client systems and processes by developing detailed system documentation outlining architecture, designs, and processes. Consistently deliver high performance by managing hosting/server resources to meet requirements and optimise costs. Actively contribute to enhancing development processes and methodologies to drive continuous improvement. Ready to elevate your career? Here's what you need: Experience and Technical Skills: Demonstrable Cloud/DevOps Engineer Experience, designing, developing, and supporting cloud systems. Familiarity with Jira and Confluence. Master both waterfall and agile methodologies, actively contributing to daily stand-ups and retrospectives. Shine in client-facing roles within consultancy environments. Hands-on with cloud environments, especially AWS and Azure. Skilled in major programming languages (e.g., C#, JavaScript, PHP) and development technologies. Proficient in software development methodologies, frameworks, version control systems like Git, and issue tracking tools such as Jira. Tackle technical challenges head-on and provide effective solutions. Master infrastructure as code technologies like Terraform, AWS CloudFormation, and Pulimi. Stick to best practices, coding standards, and meticulous documentation to ensure quality and compliance. Personal Skills: Analytical and Critical Thinking, identifying and resolving technical challenges using analytical skills. Attention to Detail, ensuring top-notch quality and accuracy. Collaborate seamlessly with colleagues, project managers, and stakeholders to deliver top-notch systems. Thrive in high-pressure environments, juggling multiple projects and clients effortlessly. Communication Skills, written and verbal communication for effective collaboration. Organisational and Time Management Abilities. Adapt to fast-paced, changing environments effortlessly. Stay on top of industry trends, emerging technologies, and best practices to innovate continually. Driven by goals, focused on achieving stellar results. Qualifications: Bachelor's Degree: Advantageous, but not mandatory. Drive business success by hitting Key Performance Indicators (KPIs) through top-notch productivity and meeting targets. Desirable AWS and/or Azure cloud platform certifications.
Information Security Manager, 80K, Mon-Fri onsite, Watford, Hertfordshire In the role of Information Security Manager, you will collaborate closely with the CISO to implement the IT Security Framework and maintain adherence to security governance, risk, and compliance standards. Your responsibilities will include leading a small team of two to achieve these objectives. As an expert in the field, you will facilitate various business operations by leveraging your extensive knowledge in Security domains, which encompasses: - Adherence to leading security standards/frameworks such as ISO27001:2022, NIST CSF, NIST SP 800-53, Zero Trust, Secure by Design, and Cloud Security models. - Execution of Vulnerability Management processes. - Implementation of Malware Protection strategies. - Oversight of Third-Party Security measures. - Deployment of robust Authentication Mechanisms. - Management and Governance of Cybersecurity protocols. - Handling of Security Incidents effectively. - Ensuring Business Continuity and adept Crisis Management. - Integration of Cybersecurity measures into projects and applications. - Effective Asset management. - Protection against DDoS attacks. - Enhancement of Logging/detection systems. - Management of Identity and Access (including Privileged Account Management). - Fortification of Network Security measures. Core Duties Oversee the security team (x2) daily to achieve; Handle, evolve, apply, observe, and communicate on security architecture and cyber enhancement project actions. Conduct evaluations of IT security maturity and monitor security status. Continuous enhancement and execution of the Cyber Security Strategy, aligning with IT & Cyber risk reduction goals. Contribute insights to CISO, broader Security divisions, and collaborators when needed. Collaborate with SMEs throughout the security and IT domains to guide and realize projects that adhere to and elevate global security compliance in the company. Detect, evaluate, and document cyber security threats, including communication with pertinent parties. Recommend comprehensive strategies for cyber security threat response, oversee progress tracking, and consistently refresh the status of each cyber threat in relevant records. Execute internal and external security assurance evaluations against standards-based compliance criteria referencing top Security and Governance frameworks. Plan and Manage Penetration tests. Oversee Vulnerability Management including scope review and validation, performing vulnerability assessments, and leading remediation activities. Monitor infrastructure (including Compliance). Analyse and handle security incidents. Direct security suggestions. Coordinate and direct various IT Security committees. Create and maintain IT Security documents (procedures, reports, analyses). Engage in or lead both internal and external audits and evaluations. Develop and deliver security education and awareness initiatives. Support and counsel the broader enterprise on security-related subjects. Benefits Pension 5% Employer 3% Employee Private Healthcare 24 days holiday pa plus your birthday off Life Insurance x4
Mar 28, 2024
Full time
Information Security Manager, 80K, Mon-Fri onsite, Watford, Hertfordshire In the role of Information Security Manager, you will collaborate closely with the CISO to implement the IT Security Framework and maintain adherence to security governance, risk, and compliance standards. Your responsibilities will include leading a small team of two to achieve these objectives. As an expert in the field, you will facilitate various business operations by leveraging your extensive knowledge in Security domains, which encompasses: - Adherence to leading security standards/frameworks such as ISO27001:2022, NIST CSF, NIST SP 800-53, Zero Trust, Secure by Design, and Cloud Security models. - Execution of Vulnerability Management processes. - Implementation of Malware Protection strategies. - Oversight of Third-Party Security measures. - Deployment of robust Authentication Mechanisms. - Management and Governance of Cybersecurity protocols. - Handling of Security Incidents effectively. - Ensuring Business Continuity and adept Crisis Management. - Integration of Cybersecurity measures into projects and applications. - Effective Asset management. - Protection against DDoS attacks. - Enhancement of Logging/detection systems. - Management of Identity and Access (including Privileged Account Management). - Fortification of Network Security measures. Core Duties Oversee the security team (x2) daily to achieve; Handle, evolve, apply, observe, and communicate on security architecture and cyber enhancement project actions. Conduct evaluations of IT security maturity and monitor security status. Continuous enhancement and execution of the Cyber Security Strategy, aligning with IT & Cyber risk reduction goals. Contribute insights to CISO, broader Security divisions, and collaborators when needed. Collaborate with SMEs throughout the security and IT domains to guide and realize projects that adhere to and elevate global security compliance in the company. Detect, evaluate, and document cyber security threats, including communication with pertinent parties. Recommend comprehensive strategies for cyber security threat response, oversee progress tracking, and consistently refresh the status of each cyber threat in relevant records. Execute internal and external security assurance evaluations against standards-based compliance criteria referencing top Security and Governance frameworks. Plan and Manage Penetration tests. Oversee Vulnerability Management including scope review and validation, performing vulnerability assessments, and leading remediation activities. Monitor infrastructure (including Compliance). Analyse and handle security incidents. Direct security suggestions. Coordinate and direct various IT Security committees. Create and maintain IT Security documents (procedures, reports, analyses). Engage in or lead both internal and external audits and evaluations. Develop and deliver security education and awareness initiatives. Support and counsel the broader enterprise on security-related subjects. Benefits Pension 5% Employer 3% Employee Private Healthcare 24 days holiday pa plus your birthday off Life Insurance x4
Senior Software Engineer / Scala Engineer Remote UK based 12m Contract Inside IR35 (Apply online only)pd to Umbrella Senior Software Engineer / Scala Engineer Looking for 5+ years of professional software development experience in server-side JVM programming languages, Including 2+ years Scala programming experience including cats effect, http4s etc. This is working in highly scalable software components within large scale distributed system architecture. Ideally some experience with login based token based authentication, Single Sign-On, 3rd Party authentication, OAF, JWT, Okta, Nimbus, API integration (ie Google, Roku) etc Proven experience of cloud application architecture and engineering with some AWS. Role Description: The role will be working for a large Global media entertainment company providing consumers around the world, access to the content they want most, on the latest platforms, at a time of rapidly evolving consumer habits. This role sits in the Identity Platform team who are responsible for recognizing, knowing and understanding consumers through login, registration and permission management. Functionality provides critical consumer facing access, security, and identification services across multiple D2C digital consumer experiences including streaming video content, booking experiences and buying products from ecommerce platforms. These identity services are responsible for over 300 million guest and fan accounts, and billions of transactions per year, so experience of software development in highly scalable, distributed software environments is required As a Senior Software Engineer within the Identity Engineering organisation, you will be responsible for writing and reviewing code, contributing to technical decisions etc You will be empowered to contribute to technical and architectural decisions, and to influence the roadmap for your squad, working in partnership with your local leader, your squad, and your peers across Product, Project Management and Engineering. You will contribute to and be part of an engaging, dynamic and inclusive engineering organisation, grounded in scrum and agile practices, CI/CD, great collaboration, functional programming and motivated by a commitment to continuous learning and improvement. Identity Engineering squads build and run high-traffic and globally replicated systems which form an integral and visible part of every user's journey across multiple properties. The Account and Access Management fleet creates Private APIs, data, and services pertaining to customer identity, accounts, and access. Responsibilities: Contribute to the design, development, testing, deployment, and support of stateful microservices and lambdas in a multi-region cloud environment. Promote and support Agile methodologies such as Scrum, Kanban, and Scrumban by actively participating in regular ceremonies such as stand-up, retrospectives and sprint planning. Mentor engineers within your squad (and beyond!) to help them improve their technical ability and build their profile within and outside of the organisation. Collaborate with your squad, Product Managers, Designers, QA, Operations, and other stakeholders to understand requirements and articulate technical decisions and outcomes. Required Skills: 2+ years practical Scala programming experience within a commercial environment and familiarity with popular frameworks such as: Cats, Cats Effect, ZIO, and http4s. 5 years professional software engineering experience, familiarity with at least one of the following Java Virtual Machine (JVM) languages: Scala, Java etc Ideally some experience with login based token based authentication, Single Sign-On, 3rd Party authentication, OAF, JWT, Okta, Nimbus, API integration (ie Google, Roku) etc Familiarity with Amazon Web Services (AWS) and ideally Terraform, and infrastructure as code (IaC) best practices. Familiarity with both object oriented programming (OOP) and functional programming (FP) best practices. Required Education & Experience: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. Minimum of 5 years related work experience. Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Mar 28, 2024
Contractor
Senior Software Engineer / Scala Engineer Remote UK based 12m Contract Inside IR35 (Apply online only)pd to Umbrella Senior Software Engineer / Scala Engineer Looking for 5+ years of professional software development experience in server-side JVM programming languages, Including 2+ years Scala programming experience including cats effect, http4s etc. This is working in highly scalable software components within large scale distributed system architecture. Ideally some experience with login based token based authentication, Single Sign-On, 3rd Party authentication, OAF, JWT, Okta, Nimbus, API integration (ie Google, Roku) etc Proven experience of cloud application architecture and engineering with some AWS. Role Description: The role will be working for a large Global media entertainment company providing consumers around the world, access to the content they want most, on the latest platforms, at a time of rapidly evolving consumer habits. This role sits in the Identity Platform team who are responsible for recognizing, knowing and understanding consumers through login, registration and permission management. Functionality provides critical consumer facing access, security, and identification services across multiple D2C digital consumer experiences including streaming video content, booking experiences and buying products from ecommerce platforms. These identity services are responsible for over 300 million guest and fan accounts, and billions of transactions per year, so experience of software development in highly scalable, distributed software environments is required As a Senior Software Engineer within the Identity Engineering organisation, you will be responsible for writing and reviewing code, contributing to technical decisions etc You will be empowered to contribute to technical and architectural decisions, and to influence the roadmap for your squad, working in partnership with your local leader, your squad, and your peers across Product, Project Management and Engineering. You will contribute to and be part of an engaging, dynamic and inclusive engineering organisation, grounded in scrum and agile practices, CI/CD, great collaboration, functional programming and motivated by a commitment to continuous learning and improvement. Identity Engineering squads build and run high-traffic and globally replicated systems which form an integral and visible part of every user's journey across multiple properties. The Account and Access Management fleet creates Private APIs, data, and services pertaining to customer identity, accounts, and access. Responsibilities: Contribute to the design, development, testing, deployment, and support of stateful microservices and lambdas in a multi-region cloud environment. Promote and support Agile methodologies such as Scrum, Kanban, and Scrumban by actively participating in regular ceremonies such as stand-up, retrospectives and sprint planning. Mentor engineers within your squad (and beyond!) to help them improve their technical ability and build their profile within and outside of the organisation. Collaborate with your squad, Product Managers, Designers, QA, Operations, and other stakeholders to understand requirements and articulate technical decisions and outcomes. Required Skills: 2+ years practical Scala programming experience within a commercial environment and familiarity with popular frameworks such as: Cats, Cats Effect, ZIO, and http4s. 5 years professional software engineering experience, familiarity with at least one of the following Java Virtual Machine (JVM) languages: Scala, Java etc Ideally some experience with login based token based authentication, Single Sign-On, 3rd Party authentication, OAF, JWT, Okta, Nimbus, API integration (ie Google, Roku) etc Familiarity with Amazon Web Services (AWS) and ideally Terraform, and infrastructure as code (IaC) best practices. Familiarity with both object oriented programming (OOP) and functional programming (FP) best practices. Required Education & Experience: Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience. Minimum of 5 years related work experience. Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Field Engineer - IT Support Location: Remote working / field work - Devon & Cornwall PAY: 132 - 174 per day. One of our government sector clients is looking for a Field Engineer to provide IT Support to multiple locations across Devon & Cornwall. You will be responsible for delivering successful technical resolutions to end user customer end user device issues escalated by first line/second line that require a physical presence. This position provides working from home opportunities and field work across multiple sites, which allows for a great work life balance. Essential Skills: Experience working on ITIL process. Experience with Windows Operating Systems. Experience with Active directory, deployment and troubleshooting skills. Any experience of field work would be an advantage, but not essential A driving license is essential This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Contractor
Field Engineer - IT Support Location: Remote working / field work - Devon & Cornwall PAY: 132 - 174 per day. One of our government sector clients is looking for a Field Engineer to provide IT Support to multiple locations across Devon & Cornwall. You will be responsible for delivering successful technical resolutions to end user customer end user device issues escalated by first line/second line that require a physical presence. This position provides working from home opportunities and field work across multiple sites, which allows for a great work life balance. Essential Skills: Experience working on ITIL process. Experience with Windows Operating Systems. Experience with Active directory, deployment and troubleshooting skills. Any experience of field work would be an advantage, but not essential A driving license is essential This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Location: Based at client locations or working remotely Daily Rate: Negotiable - (a status determination assessment has been carried out and the outcome placed the role outside IR35) Type: Contract role for 6 months Start Date: ASAP The successful candidate will be responsible for designing, implementing, and overseeing the technical architecture of our .NET-based solutions. You will work closely with our development teams, clients, and stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability. The role is hands-on, taking designs through the implementation and deployment phases. About Us: Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. Responsibilities: Technical Architecture Design: Design and develop robust, scalable, and secure technical architectures for .NET-based solutions, considering factors such as performance, reliability, scalability, and security. Solution Development: Lead the development team in implementing the technical architecture, ensuring adherence to best practices, coding standards, and architectural principles. Stay abreast of the latest trends and advancements in .NET technologies and evaluate their potential impact on our projects. Make recommendations for adopting new tools, frameworks, and technologies when appropriate. Collaboration and communication: Collaborate effectively with development teams, project managers, clients, and stakeholders to understand requirements, communicate architectural decisions, and ensure alignment with project goals. Documentation: Create and maintain comprehensive technical documentation. Develop and document best practices, guidelines, and standards Experience/Qualifications required: Hold current SC level security clearance. Excellent communication and interpersonal skills. Bachelor's degree in computer science, Engineering or a related field Proven experience working as a Technical Architect with a focus on .Net Technologies. Deep understating of software architecture principles, design patterns and best practices Extensive hands-on experience with .NET framework, ASP.NET, C# and related technologies Strong proficiency in designing and implementing RESTful APIs and microservices architectures. Experience with cloud platforms such as Azure or AWS, including cloud-native development and deployment. Proficiency in database design and development using SQL Server or similar relational database management systems. Other Information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position
Mar 28, 2024
Full time
Location: Based at client locations or working remotely Daily Rate: Negotiable - (a status determination assessment has been carried out and the outcome placed the role outside IR35) Type: Contract role for 6 months Start Date: ASAP The successful candidate will be responsible for designing, implementing, and overseeing the technical architecture of our .NET-based solutions. You will work closely with our development teams, clients, and stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability. The role is hands-on, taking designs through the implementation and deployment phases. About Us: Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. Responsibilities: Technical Architecture Design: Design and develop robust, scalable, and secure technical architectures for .NET-based solutions, considering factors such as performance, reliability, scalability, and security. Solution Development: Lead the development team in implementing the technical architecture, ensuring adherence to best practices, coding standards, and architectural principles. Stay abreast of the latest trends and advancements in .NET technologies and evaluate their potential impact on our projects. Make recommendations for adopting new tools, frameworks, and technologies when appropriate. Collaboration and communication: Collaborate effectively with development teams, project managers, clients, and stakeholders to understand requirements, communicate architectural decisions, and ensure alignment with project goals. Documentation: Create and maintain comprehensive technical documentation. Develop and document best practices, guidelines, and standards Experience/Qualifications required: Hold current SC level security clearance. Excellent communication and interpersonal skills. Bachelor's degree in computer science, Engineering or a related field Proven experience working as a Technical Architect with a focus on .Net Technologies. Deep understating of software architecture principles, design patterns and best practices Extensive hands-on experience with .NET framework, ASP.NET, C# and related technologies Strong proficiency in designing and implementing RESTful APIs and microservices architectures. Experience with cloud platforms such as Azure or AWS, including cloud-native development and deployment. Proficiency in database design and development using SQL Server or similar relational database management systems. Other Information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Devonshire Hayes Recruitment Specialists Ltd
City, London
Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London. This is a perm position and the salary for this is up to £72K. This is a hybrid role with an expectation for 40% attendance. For this role you will push and manage technology enable transformational change, innovation, discovery, and the core platform for colleagues/customers. Responsibilities Key figure in the delivery of a new software platform for our Advice Products Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle. Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications. Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers. Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data. Working directly with the UX team to identify customer research opportunities to identify future roadmap items. Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately. Product owner for the Advice scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT. Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices. Assist with deployments and production support issues. Required experience: 5 years of active Product Owner, Product Manager experience Demonstrable experience in software/platform transformation programs delivering robust, scalable solutions into the business The transformation must be large scale fundamental change in business process and/or operating models through major initiatives like automation, delivery of platforms or completely new greenfield products (Creating a website or mobile native apps is not applicable). Experience breaking down large ambiguous products into multiple epics over several phases and delivering against tight deadlines. Experience working with highly complex backend systems with multiple processes and sub-processes. Expertise at being the voice of the customer. Experienced at understanding and interpreting customer needs and pain points. Expertise at both dealing with senior stakeholders as a Product Manager as well as creating detailed user stories and delivering products as the Product Owner for a sprint team. Experience at contributing towards product strategy and vision. Have excellent analytical and problem-solving skills, always looking to make data driven decisions. Have a collaborative approach, working across technical & non-technical teams and managing stakeholders. Be passionate and effective at delivering a product roadmap and Agile ways of working (SCRUM in particular) Be resilient to complexity and ambiguity in a fast-changing environment. Have strong project management and prioritisation skills. Be able to document the complex processes that drive and underpin the customer journeys. The first 5 points listed above are absolutely non-negotiable, people without this experience will not be considered.
Mar 28, 2024
Full time
Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London. This is a perm position and the salary for this is up to £72K. This is a hybrid role with an expectation for 40% attendance. For this role you will push and manage technology enable transformational change, innovation, discovery, and the core platform for colleagues/customers. Responsibilities Key figure in the delivery of a new software platform for our Advice Products Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle. Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications. Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers. Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data. Working directly with the UX team to identify customer research opportunities to identify future roadmap items. Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately. Product owner for the Advice scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT. Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices. Assist with deployments and production support issues. Required experience: 5 years of active Product Owner, Product Manager experience Demonstrable experience in software/platform transformation programs delivering robust, scalable solutions into the business The transformation must be large scale fundamental change in business process and/or operating models through major initiatives like automation, delivery of platforms or completely new greenfield products (Creating a website or mobile native apps is not applicable). Experience breaking down large ambiguous products into multiple epics over several phases and delivering against tight deadlines. Experience working with highly complex backend systems with multiple processes and sub-processes. Expertise at being the voice of the customer. Experienced at understanding and interpreting customer needs and pain points. Expertise at both dealing with senior stakeholders as a Product Manager as well as creating detailed user stories and delivering products as the Product Owner for a sprint team. Experience at contributing towards product strategy and vision. Have excellent analytical and problem-solving skills, always looking to make data driven decisions. Have a collaborative approach, working across technical & non-technical teams and managing stakeholders. Be passionate and effective at delivering a product roadmap and Agile ways of working (SCRUM in particular) Be resilient to complexity and ambiguity in a fast-changing environment. Have strong project management and prioritisation skills. Be able to document the complex processes that drive and underpin the customer journeys. The first 5 points listed above are absolutely non-negotiable, people without this experience will not be considered.
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Mar 28, 2024
Contractor
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
Mar 28, 2024
Contractor
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML