Here at Teach First we are passionate about ending educational inequality, and believe that all children are entitled to an excellent education, regardless of their socio- economic background. We attract top calibre candidates to work with us, as we all share in the Teach First vision and work very hard to achieve this goal. In return, we offer great benefits, the opportunity to make a difference and the chance to work with committed and passionate colleagues.
We are looking for a First Line Service Analyst to join our dedicated Service Desk Team, which sits within our Technology Department. We do things slightly different at Teach First and at this level you will have exposure to diagnosis and escalation, as well as being the first point of contact, so it’s a great opportunity to build on the skills you already have!
Your responsibilities will include:
You will be great at:
Next steps
We aim to provide feedback to all applications within 10 working days from the closing date.
Teach First is one of the UK’s leading education charities. We work in partnership with schools, social enterprises and other organisations to break the link between low family income and poor educational attainment. We believe in what we do and work with integrity to achieve our vision that no child’s educational success should be limited by their socio-economic background.
Teach First’s core benefits include 27 days holiday per annum (3 of which must be taken during the two weeks of Christmas and New Year office closure), participation in the pension scheme (with an employer contribution of up to 6%), life assurance, income protection and private healthcare.
Through our flexible benefits platform access to childcare vouchers, interest free travel season ticket loan/bike loan, dental membership, health screening, discounted gym membership, travel insurance, Give As you Earn (GAYE) and the option to buy/sell annual leave.