Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
May 04, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 04, 2024
Full time
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
2ND LINE IT SUPPORT ANALYST SALARY - £30,000 TO £35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to £35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 03, 2024
Full time
2ND LINE IT SUPPORT ANALYST SALARY - £30,000 TO £35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to £35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
May 03, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
May 03, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
May 03, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Tiger Resourcing Group
Peterborough, Cambridgeshire
Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. Hybrid role 2-3 days a week in Peterborough office This could suite a graduate (Computer Science) or someone with a development background looking to switch career paths slightly. Main Responsibilities To deeply understand business requirements and end user expectations to ensure that solutions fulfil the intended purpose and are successfully adopted. Based on high level objectives to distil key elements of required business solutions to more technical definitions, as an aid to agile software development. To support solution reviews during the development phase providing feedback to both the developer and end user. Documented testing of solutions during development and assisting with end user testing / acceptance To prepare and deliver demonstrations and skills transfer sessions (to training and support team / key stakeholders) regarding new and existing systems as required Development of business solutions via no code / low code platforms such as HighQ, Dynamic Forms (in-house), Microsoft Power Automate (e.g. ShareDo, Fliplet and similar) Technical documentation of developments (high level for example, description of solution, location of source code, supporting resources e.g. host name, database, dependencies, integrations etc) Routine maintenance of code in relation to simple bug fixes or minor enhancements or environmental changes. The development of software solutions (in full or in part) under the supervision of members of development team. Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements.
May 03, 2024
Full time
Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. Hybrid role 2-3 days a week in Peterborough office This could suite a graduate (Computer Science) or someone with a development background looking to switch career paths slightly. Main Responsibilities To deeply understand business requirements and end user expectations to ensure that solutions fulfil the intended purpose and are successfully adopted. Based on high level objectives to distil key elements of required business solutions to more technical definitions, as an aid to agile software development. To support solution reviews during the development phase providing feedback to both the developer and end user. Documented testing of solutions during development and assisting with end user testing / acceptance To prepare and deliver demonstrations and skills transfer sessions (to training and support team / key stakeholders) regarding new and existing systems as required Development of business solutions via no code / low code platforms such as HighQ, Dynamic Forms (in-house), Microsoft Power Automate (e.g. ShareDo, Fliplet and similar) Technical documentation of developments (high level for example, description of solution, location of source code, supporting resources e.g. host name, database, dependencies, integrations etc) Routine maintenance of code in relation to simple bug fixes or minor enhancements or environmental changes. The development of software solutions (in full or in part) under the supervision of members of development team. Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements.
Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. Hybrid role 2-3 days a week in Peterborough office This could suite a graduate (Computer Science) or someone with a development background looking to switch career paths slightly. Main Responsibilities To deeply understand business requirements and end user expectations to ensure that solutions fulfil the intended purpose and are successfully adopted. Based on high level objectives to distil key elements of required business solutions to more technical definitions, as an aid to agile software development. To support solution reviews during the development phase providing feedback to both the developer and end user. Documented testing of solutions during development and assisting with end user testing / acceptance To prepare and deliver demonstrations and skills transfer sessions (to training and support team / key stakeholders) regarding new and existing systems as required Development of business solutions via no code / low code platforms such as HighQ, Dynamic Forms (in-house), Microsoft Power Automate (e.g. ShareDo, Fliplet and similar) Technical documentation of developments (high level for example, description of solution, location of source code, supporting resources e.g. host name, database, dependencies, integrations etc) Routine maintenance of code in relation to simple bug fixes or minor enhancements or environmental changes. The development of software solutions (in full or in part) under the supervision of members of development team. Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements.
May 02, 2024
Full time
Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements. A top 100 law firm are looking for a Development Analyst with a background in Microsoft technologies. Hybrid role 2-3 days a week in Peterborough office This could suite a graduate (Computer Science) or someone with a development background looking to switch career paths slightly. Main Responsibilities To deeply understand business requirements and end user expectations to ensure that solutions fulfil the intended purpose and are successfully adopted. Based on high level objectives to distil key elements of required business solutions to more technical definitions, as an aid to agile software development. To support solution reviews during the development phase providing feedback to both the developer and end user. Documented testing of solutions during development and assisting with end user testing / acceptance To prepare and deliver demonstrations and skills transfer sessions (to training and support team / key stakeholders) regarding new and existing systems as required Development of business solutions via no code / low code platforms such as HighQ, Dynamic Forms (in-house), Microsoft Power Automate (e.g. ShareDo, Fliplet and similar) Technical documentation of developments (high level for example, description of solution, location of source code, supporting resources e.g. host name, database, dependencies, integrations etc) Routine maintenance of code in relation to simple bug fixes or minor enhancements or environmental changes. The development of software solutions (in full or in part) under the supervision of members of development team. Development Analyst, Microsoft Technology, No Code/ Low Code Platforms, Technical Documentation, Code Maintenance, Requirements, Business Requirements.
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. As a member the SOC team you will provide security analysis of customer security events, monitor, manage and support highly secure customer environments with a focus on security event management, end-point security and next-generation intrusion prevention / firewalling for a portfolio of small and medium businesses. Vacancy Description: performing level 1 SOC analysis on tickets that are triggered by our various platforms of Rapid 7, Sentinal 1 and Microsoft Defender; performing health checks on customer systems and escalating issues according to procedures; incident response via ticket system; dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; working with automation tools and our Level 3 analyst to assist with tuning out false alerts and ensuring efficiency. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Cyber Security; excellent communication skills, both written and verbal; a self-starter with the ability to work productively in a remote working environment; fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); an appropriate working environment in your home; availability to travel as required to visit customers and attend events to promote Charterhouse. Personal Qualities: Interactive approach to all tasks Great problem Solver Eager to learn and grow Entry Requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. Onsite Gym Future Prospects: Salary package will increase after completion of apprenticeship Chance to become team lead and grow your own team Chance to work with great clients and be taken out by them Need to be able to attend company event on June 19th & 20th 2025 Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 02, 2024
Full time
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. As a member the SOC team you will provide security analysis of customer security events, monitor, manage and support highly secure customer environments with a focus on security event management, end-point security and next-generation intrusion prevention / firewalling for a portfolio of small and medium businesses. Vacancy Description: performing level 1 SOC analysis on tickets that are triggered by our various platforms of Rapid 7, Sentinal 1 and Microsoft Defender; performing health checks on customer systems and escalating issues according to procedures; incident response via ticket system; dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; working with automation tools and our Level 3 analyst to assist with tuning out false alerts and ensuring efficiency. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Cyber Security; excellent communication skills, both written and verbal; a self-starter with the ability to work productively in a remote working environment; fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); an appropriate working environment in your home; availability to travel as required to visit customers and attend events to promote Charterhouse. Personal Qualities: Interactive approach to all tasks Great problem Solver Eager to learn and grow Entry Requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. Onsite Gym Future Prospects: Salary package will increase after completion of apprenticeship Chance to become team lead and grow your own team Chance to work with great clients and be taken out by them Need to be able to attend company event on June 19th & 20th 2025 Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: 30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team. This is an exciting opportunity to gain hands on experience across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Training and mentorship will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2nd line level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and hardware issues, and able to create methodical solutions. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Knowledge of Windows server. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2nd line Support Engineer / Infrastructure Support / Support Analyst / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365
May 01, 2024
Full time
Job title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: 30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team. This is an exciting opportunity to gain hands on experience across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Training and mentorship will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2nd line level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and hardware issues, and able to create methodical solutions. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Knowledge of Windows server. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2nd line Support Engineer / Infrastructure Support / Support Analyst / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365
Job title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team. This is an exciting opportunity to gain hands on experience across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Training and mentorship will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2nd line level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and hardware issues, and able to create methodical solutions. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Knowledge of Windows server. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2nd line Support Engineer / Infrastructure Support / Support Analyst / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365
May 01, 2024
Full time
Job title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team. This is an exciting opportunity to gain hands on experience across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Training and mentorship will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2nd line level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and hardware issues, and able to create methodical solutions. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Knowledge of Windows server. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2nd line Support Engineer / Infrastructure Support / Support Analyst / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365
Anne Corder Recruitment
Peterborough, Cambridgeshire
One of our city centre clients who specialise in distribution, retail and marketing is looking for a product data analyst to join their existing team on a 30-hour week. Reporting into the Product Maintenance Manager, you will liaise directly with the publisher to ensure all product data is up to date and accurate, and support with suggestions with resolving any problems. Key aspects of the role include; Understanding business data flows. Investigating potential problems, and recommending solutions. Running regular checks on information and data, then delivering the reports. Updating the system with any changes of information or updates on data. It goes without saying that this role requires excellent attention to detail, and it would suit someone with solid administration skills, strong database management and data entry skills and a good level of Excel experience. Key benefits of the job include; 25 days holiday plus bank holidays (pro rata). Contributory pension scheme. Life assurance and income protection. Flexible hybrid working. On-site parking. Please note this role is based on a 30-hour week, which can be worked over 4 or 5 days. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website (annecorder.co.uk) and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.
May 01, 2024
Full time
One of our city centre clients who specialise in distribution, retail and marketing is looking for a product data analyst to join their existing team on a 30-hour week. Reporting into the Product Maintenance Manager, you will liaise directly with the publisher to ensure all product data is up to date and accurate, and support with suggestions with resolving any problems. Key aspects of the role include; Understanding business data flows. Investigating potential problems, and recommending solutions. Running regular checks on information and data, then delivering the reports. Updating the system with any changes of information or updates on data. It goes without saying that this role requires excellent attention to detail, and it would suit someone with solid administration skills, strong database management and data entry skills and a good level of Excel experience. Key benefits of the job include; 25 days holiday plus bank holidays (pro rata). Contributory pension scheme. Life assurance and income protection. Flexible hybrid working. On-site parking. Please note this role is based on a 30-hour week, which can be worked over 4 or 5 days. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website (annecorder.co.uk) and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.
MI Analyst - Central Nottingham / Hybrid £42,000 - £50,000 + 9% bonus, 35-hour work week and great benefits This profitable and multi-national business are looking to add an experienced MI Analyst to their collaborative team, who will be responsible for the design, development and maintenance of the firms MI and data analytics solutions. The purpose of the MI Business Partner role is to work closely with central business teams to provide insight and guidance on how data and MI can add value.The MI Analyst will have the skills needed to develop solutions using the Microsoft technologies and will have proven experience in applying best practices for delivering business critical MI services. The role will require 1-2 days per week in the office, with the ideal location being their head office in Nottingham. Manchester or Birmingham could potentially be considered. Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Key Requirements: Excellent communication skills and the ability to communicate complex data to non-technical audiences. Experience developing and maintaining MI Solutions T-SQL SSRS Power BI Microsoft SQL Server Management Studio Excellent analytical and problem-solving skills Experience of working in analytical and data intensive environment The company have an excellent reputation within their sector, and have experienced 13 consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring two stages.If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Please follow us on for similar rolesContact - Scott MurrayErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. MI Analyst, MI Business Partner, BI Analyst, - Nottingham, Derby, Burton-upon-Trent, Loughborough, Mansfield, Leicester, Sheffield, Stoke, Peterborough, Coventry, Chesterfield
May 01, 2024
Full time
MI Analyst - Central Nottingham / Hybrid £42,000 - £50,000 + 9% bonus, 35-hour work week and great benefits This profitable and multi-national business are looking to add an experienced MI Analyst to their collaborative team, who will be responsible for the design, development and maintenance of the firms MI and data analytics solutions. The purpose of the MI Business Partner role is to work closely with central business teams to provide insight and guidance on how data and MI can add value.The MI Analyst will have the skills needed to develop solutions using the Microsoft technologies and will have proven experience in applying best practices for delivering business critical MI services. The role will require 1-2 days per week in the office, with the ideal location being their head office in Nottingham. Manchester or Birmingham could potentially be considered. Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Key Requirements: Excellent communication skills and the ability to communicate complex data to non-technical audiences. Experience developing and maintaining MI Solutions T-SQL SSRS Power BI Microsoft SQL Server Management Studio Excellent analytical and problem-solving skills Experience of working in analytical and data intensive environment The company have an excellent reputation within their sector, and have experienced 13 consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring two stages.If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Please follow us on for similar rolesContact - Scott MurrayErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process. MI Analyst, MI Business Partner, BI Analyst, - Nottingham, Derby, Burton-upon-Trent, Loughborough, Mansfield, Leicester, Sheffield, Stoke, Peterborough, Coventry, Chesterfield
Role Title: Development Analyst Location: Peterborough (Occasional Travel to other Local Offices) Salary: £28,000 - £34,000 We are recruiting for a Development Analyst role on behalf of our client. This position is an integral part of a small in-house development team, focusing on providing top-tier IT development services. This role may appeal to a former developer looking to transition into business analysis, technical authorship, or QA, as well as graduates or apprentices looking for a pathway into software development. The Role: As an IT Developments Analyst, you will: Understand business requirements and end-user expectations to ensure successful adoption of solutions Distil high-level objectives into technical definitions to aid agile software development Support solution reviews during the development phase, providing feedback to both developers and end-users Prepare and deliver demonstrations and skills transfer sessions regarding new and existing systems Develop business solutions using no code/low code platforms Create technical documentation of developments Provide routine maintenance of code Develop software solutions under the supervision of the development team Offer technical support for solutions in response to calls referred via the helpdesk Assist with project launch and initial post go-live support The Candidate: The ideal IT Developments Analyst will have: Minimum of 3 years' experience in a relevant IT role Experience of working with stakeholders at all levels and presenting and discussing at a senior level Excellent understanding of technology and its impact on the business Some experience of Microsoft programming and database environments Excellent interpersonal skills and the ability to quickly learn new software and business processes Demonstrable problem-solving ability and a high level of understanding of technical issues Ability to work well under pressure and manage workloads Highly developed organisational and time management skills Flexibility, self-motivation, and a willingness to get hands-on If you're an IT professional with a passion for development and a desire to work in a supportive and dynamic environment, this IT Developments Analyst role could be the perfect opportunity for you. Apply today to take the next step in your career.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Role Title: Development Analyst Location: Peterborough (Occasional Travel to other Local Offices) Salary: £28,000 - £34,000 We are recruiting for a Development Analyst role on behalf of our client. This position is an integral part of a small in-house development team, focusing on providing top-tier IT development services. This role may appeal to a former developer looking to transition into business analysis, technical authorship, or QA, as well as graduates or apprentices looking for a pathway into software development. The Role: As an IT Developments Analyst, you will: Understand business requirements and end-user expectations to ensure successful adoption of solutions Distil high-level objectives into technical definitions to aid agile software development Support solution reviews during the development phase, providing feedback to both developers and end-users Prepare and deliver demonstrations and skills transfer sessions regarding new and existing systems Develop business solutions using no code/low code platforms Create technical documentation of developments Provide routine maintenance of code Develop software solutions under the supervision of the development team Offer technical support for solutions in response to calls referred via the helpdesk Assist with project launch and initial post go-live support The Candidate: The ideal IT Developments Analyst will have: Minimum of 3 years' experience in a relevant IT role Experience of working with stakeholders at all levels and presenting and discussing at a senior level Excellent understanding of technology and its impact on the business Some experience of Microsoft programming and database environments Excellent interpersonal skills and the ability to quickly learn new software and business processes Demonstrable problem-solving ability and a high level of understanding of technical issues Ability to work well under pressure and manage workloads Highly developed organisational and time management skills Flexibility, self-motivation, and a willingness to get hands-on If you're an IT professional with a passion for development and a desire to work in a supportive and dynamic environment, this IT Developments Analyst role could be the perfect opportunity for you. Apply today to take the next step in your career.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
May 01, 2024
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Role Overview Savills UK Compliance team are looking to recruit a part time Compliance Data Analyst. The Compliance Data Analyst will be required to work 20 hours a week. The chosen candidate's main responsibilities will be to support the Head of AML Compliance and Head of Commercial Risk and Compliance with the reporting aspects for the company's UK Compliance Team. Key Responsibilities Reporting: Collecting and interpreting data and analysing results Analyse complex data sets to identify trends, patterns, and insights that will drive business decisions. Develop and maintain reports, dashboards, and data models, using tools such as Excel, Power BI & SharePoint Work closely with stakeholders to understand their reporting and analytics requirements and translate them into deliverables. Collaborate with IT and data engineering teams to ensure data integrity, quality, and accessibility. Perform ad-hoc analysis to support strategic initiatives and address business challenges. Reporting the results back to the relevant members of the business in a timely manner Defining new data collection and analysis processes Identify opportunities for process improvement and efficiency gains through data analysis. Monitoring the workflow of the AML Compliance team to ensure any bottlenecks in the team workflow are identified and escalated in a timely manner. Support on Projects as required Key Skills The ability to pay attention to detail when working with data in order to make accurate conclusions and predictions A solid understanding of data sources, data organisation and storage Strong IT and mathematical skills In-depth knowledge of statistical methodologies and data analysis techniques Knowledge of relevant relational databases Experience in data models and reporting packages Ability to analyse large datasets Ability to write comprehensive reports Strong verbal and written communication skills as Data Analysts do communicate with the wider business An analytical mind and inclination for problem-solving Desirable Degree - Mathematics, Computer Science, Statistics or Economics degree. Experience in the real estate sector is desirable. Business acumen and professionalism is required due to the exposure to all levels of the business from graduates to Executive Directors. Good communication skills and a resilient personality are imperative. A good all round system knowledge is key (particularly Microsoft excel skills). Good problem solving skills. Team Overview Savills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance. The Compliance team covers all regulatory aspects across Savills UK. It involves ensuring that our business is compliant by providing policy, advice and training on areas of regulation such as Client acceptance and anti-money laundering, Estate Agent Act, Code of Conduct, Fraud and Bribery policy, as well as the completion of client due diligence checks. We are a dynamic team that is passionate about our responsibility, always seeking out best practices and improving ways to protect Savills and our clients from regulatory risk. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 01, 2024
Full time
Role Overview Savills UK Compliance team are looking to recruit a part time Compliance Data Analyst. The Compliance Data Analyst will be required to work 20 hours a week. The chosen candidate's main responsibilities will be to support the Head of AML Compliance and Head of Commercial Risk and Compliance with the reporting aspects for the company's UK Compliance Team. Key Responsibilities Reporting: Collecting and interpreting data and analysing results Analyse complex data sets to identify trends, patterns, and insights that will drive business decisions. Develop and maintain reports, dashboards, and data models, using tools such as Excel, Power BI & SharePoint Work closely with stakeholders to understand their reporting and analytics requirements and translate them into deliverables. Collaborate with IT and data engineering teams to ensure data integrity, quality, and accessibility. Perform ad-hoc analysis to support strategic initiatives and address business challenges. Reporting the results back to the relevant members of the business in a timely manner Defining new data collection and analysis processes Identify opportunities for process improvement and efficiency gains through data analysis. Monitoring the workflow of the AML Compliance team to ensure any bottlenecks in the team workflow are identified and escalated in a timely manner. Support on Projects as required Key Skills The ability to pay attention to detail when working with data in order to make accurate conclusions and predictions A solid understanding of data sources, data organisation and storage Strong IT and mathematical skills In-depth knowledge of statistical methodologies and data analysis techniques Knowledge of relevant relational databases Experience in data models and reporting packages Ability to analyse large datasets Ability to write comprehensive reports Strong verbal and written communication skills as Data Analysts do communicate with the wider business An analytical mind and inclination for problem-solving Desirable Degree - Mathematics, Computer Science, Statistics or Economics degree. Experience in the real estate sector is desirable. Business acumen and professionalism is required due to the exposure to all levels of the business from graduates to Executive Directors. Good communication skills and a resilient personality are imperative. A good all round system knowledge is key (particularly Microsoft excel skills). Good problem solving skills. Team Overview Savills culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work life balance. The Compliance team covers all regulatory aspects across Savills UK. It involves ensuring that our business is compliant by providing policy, advice and training on areas of regulation such as Client acceptance and anti-money laundering, Estate Agent Act, Code of Conduct, Fraud and Bribery policy, as well as the completion of client due diligence checks. We are a dynamic team that is passionate about our responsibility, always seeking out best practices and improving ways to protect Savills and our clients from regulatory risk. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Circa £35k, salary dependant on skills and experience Permanent Home working and Peterborough office Full time, 37 hours a week Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your based location would be World Wide House in Peterborough. Exciting position to work within our Major Infrastructure Team, working on Multi-Billion pound projects! Anglian Water's Major Infrastructure Team helps to meet tomorrow's challenges today, by planning and delivering high-quality major infrastructure for the East of England that will help address major future challenges such as securing water supply for future generations, reaching net zero, adapting to climate change and restoring the environment. Delivering new jobs, improved opportunities for people in communities across the region and boosting local economies. The projects you may already be familiar with are: Cambridge Waste Water Treatment Plant relocation project and our two new proposed reservoirs in Lincolnshire and the Fens. Our Major Infrastructure team are currently looking for a Data and Reporting Analyst. We are looking for someone to build solutions that solve the complex problems the engineering and construction industry are facing. Someone who can automate and enhance existing design and analysis workflow processes. Your core responsibilities will be: Develop automation and optimisation workflows to streamline existing engineering design and analysis processes. Liaise with subject matter experts (architects, engineers, designers, planners, etc) as well as clients and collaborators to understand the project and industry requirements of the solutions being developed. Provide technical support, advice, and training to other team members on how to implement the best automation. What will you be doing? Using previous experience to contribute to design and development of solutions for Major Infrastructure projects Ensure that designs are presented and reviewed by their peers and that they meet corporate standards and project requirements Working with the PMO Lead and other senior stakeholders within the Major Infrastructure team to ensure that solution implementation is planned, tested and rolled out in a successful manner Seek opportunities to exploit and optimise existing services for incremental business benefits. Building PowerApps as necessary to reduce administration across the Major Infrastructure team and to allow for accurate records to be kept Quality Audits to ensure that tools and solutions are being used by the team and used in the correct manner Using PowerBI (or other suitable solutions) to provide up-to-date information to senior stakeholders both within the Major Infrastructure team and across the AWS business. Develop solutions which allow for Project Managers to understand quality, cost and time metrics On a monthly basis, ensure that reports are available for the PMO Lead to be able to report to the wider business as per the reporting lifecycle. Assurance of reporting solutions As a valued employee, you'll be entitled to: Personal private health care 23 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. What does it take to be a Data and Reporting Analyst? 3+ Years Industry Experience Experience of using Microsoft's Power Platform, data visualization and automation toolkit (Power Automate, PowerApps and PowerBI) Experience with software packages such as Autodesk Construction Cloud, Civil3D, Revit, Infraworks, ESRI etc Worked on large multi-disciplinary projects, spread across a wide geographical area Experience in the design of complex data models and services, including data lakes Innovation at the heart of what you do Strong ability to create well-structured and documented solutions quickly Excellent analytical, development, documenting and debugging skills, including a strong attention to detail Excellent communication and documentation skills, including being able to clearly articulate advanced computational concepts in an easily understandable manner Keen problem solver - asking the hard questions and challenge assumptions Good at building and maintaining relationships across the wider AWS business and externally Why Anglian Water? Here at Anglian Water, we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers. Closing date: 6th May 2024
May 01, 2024
Full time
Circa £35k, salary dependant on skills and experience Permanent Home working and Peterborough office Full time, 37 hours a week Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your based location would be World Wide House in Peterborough. Exciting position to work within our Major Infrastructure Team, working on Multi-Billion pound projects! Anglian Water's Major Infrastructure Team helps to meet tomorrow's challenges today, by planning and delivering high-quality major infrastructure for the East of England that will help address major future challenges such as securing water supply for future generations, reaching net zero, adapting to climate change and restoring the environment. Delivering new jobs, improved opportunities for people in communities across the region and boosting local economies. The projects you may already be familiar with are: Cambridge Waste Water Treatment Plant relocation project and our two new proposed reservoirs in Lincolnshire and the Fens. Our Major Infrastructure team are currently looking for a Data and Reporting Analyst. We are looking for someone to build solutions that solve the complex problems the engineering and construction industry are facing. Someone who can automate and enhance existing design and analysis workflow processes. Your core responsibilities will be: Develop automation and optimisation workflows to streamline existing engineering design and analysis processes. Liaise with subject matter experts (architects, engineers, designers, planners, etc) as well as clients and collaborators to understand the project and industry requirements of the solutions being developed. Provide technical support, advice, and training to other team members on how to implement the best automation. What will you be doing? Using previous experience to contribute to design and development of solutions for Major Infrastructure projects Ensure that designs are presented and reviewed by their peers and that they meet corporate standards and project requirements Working with the PMO Lead and other senior stakeholders within the Major Infrastructure team to ensure that solution implementation is planned, tested and rolled out in a successful manner Seek opportunities to exploit and optimise existing services for incremental business benefits. Building PowerApps as necessary to reduce administration across the Major Infrastructure team and to allow for accurate records to be kept Quality Audits to ensure that tools and solutions are being used by the team and used in the correct manner Using PowerBI (or other suitable solutions) to provide up-to-date information to senior stakeholders both within the Major Infrastructure team and across the AWS business. Develop solutions which allow for Project Managers to understand quality, cost and time metrics On a monthly basis, ensure that reports are available for the PMO Lead to be able to report to the wider business as per the reporting lifecycle. Assurance of reporting solutions As a valued employee, you'll be entitled to: Personal private health care 23 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. What does it take to be a Data and Reporting Analyst? 3+ Years Industry Experience Experience of using Microsoft's Power Platform, data visualization and automation toolkit (Power Automate, PowerApps and PowerBI) Experience with software packages such as Autodesk Construction Cloud, Civil3D, Revit, Infraworks, ESRI etc Worked on large multi-disciplinary projects, spread across a wide geographical area Experience in the design of complex data models and services, including data lakes Innovation at the heart of what you do Strong ability to create well-structured and documented solutions quickly Excellent analytical, development, documenting and debugging skills, including a strong attention to detail Excellent communication and documentation skills, including being able to clearly articulate advanced computational concepts in an easily understandable manner Keen problem solver - asking the hard questions and challenge assumptions Good at building and maintaining relationships across the wider AWS business and externally Why Anglian Water? Here at Anglian Water, we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers. Closing date: 6th May 2024
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
May 01, 2024
Full time
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Apr 29, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Apr 29, 2024
Full time
Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT Operations, Incident/Problem and Change Management. Analytical mindset and problem solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells