Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials. If you have a strong background in planning, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. What You'll Do Repair Triage: Analyse and validate customer service requests to determine appropriate action and make necessary changes. Prioritise repair tasks based on urgency and customer needs. RMA Planning: Utilise SAP to efficiently plan and coordinate RMAs within the Service Centre load. Ensure timely processing and tracking of RMAs to meet service level agreements. Resource Coordination: Collaborate with the manager or service coordinator to allocate resources effectively for service tasks. Coordinate technician schedules and assignments to optimise productivity. Point of Contact: Serve as the primary point of contact with Customer Service Representatives (CSRs) to address customer inquiries and concerns. Provide regular updates on service statuses and resolutions to CSRs. Inventory Maintenance: Manage and maintain inventory levels of Service Centre materials and equipment. Request purchases to restock as needed. What We're Looking For Familiarity with electronic test equipment to facilitate efficient troubleshooting and understanding of repair processes. Knowledge of products and software applications is a plus. Experience with ERP software systems, ideally SAP, to effectively manage RMA planning and other service-related tasks. Proficiency in Microsoft Word and Excel for documentation, reporting, and data analysis purposes. Ability to work independently and take ownership of tasks to ensure timely completion. Adaptability to changing priorities and the ability to work efficiently in a fast-paced environment. Excellent verbal and written communication skills to interact effectively with internal teams and external stakeholders. Strong collaborative skills to work cohesively within a team and contribute to achieving common goals. Education: BTEC/City guilds in Electronics. Experience: Minimum 2-3 years of electronic test equipment service experience with a good understanding of electronics. Knowledge of optical equipment is beneficial. Language Requirement: Fluent in English. If you are a self-motivated individual with a passion for delivering exceptional service, our client would love to hear from you. Apply now!
Apr 17, 2024
Full time
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials. If you have a strong background in planning, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. What You'll Do Repair Triage: Analyse and validate customer service requests to determine appropriate action and make necessary changes. Prioritise repair tasks based on urgency and customer needs. RMA Planning: Utilise SAP to efficiently plan and coordinate RMAs within the Service Centre load. Ensure timely processing and tracking of RMAs to meet service level agreements. Resource Coordination: Collaborate with the manager or service coordinator to allocate resources effectively for service tasks. Coordinate technician schedules and assignments to optimise productivity. Point of Contact: Serve as the primary point of contact with Customer Service Representatives (CSRs) to address customer inquiries and concerns. Provide regular updates on service statuses and resolutions to CSRs. Inventory Maintenance: Manage and maintain inventory levels of Service Centre materials and equipment. Request purchases to restock as needed. What We're Looking For Familiarity with electronic test equipment to facilitate efficient troubleshooting and understanding of repair processes. Knowledge of products and software applications is a plus. Experience with ERP software systems, ideally SAP, to effectively manage RMA planning and other service-related tasks. Proficiency in Microsoft Word and Excel for documentation, reporting, and data analysis purposes. Ability to work independently and take ownership of tasks to ensure timely completion. Adaptability to changing priorities and the ability to work efficiently in a fast-paced environment. Excellent verbal and written communication skills to interact effectively with internal teams and external stakeholders. Strong collaborative skills to work cohesively within a team and contribute to achieving common goals. Education: BTEC/City guilds in Electronics. Experience: Minimum 2-3 years of electronic test equipment service experience with a good understanding of electronics. Knowledge of optical equipment is beneficial. Language Requirement: Fluent in English. If you are a self-motivated individual with a passion for delivering exceptional service, our client would love to hear from you. Apply now!
SAP Interface Coordinator 8 Months 193.250 Hybrid - 3 days per week in Chichester My client in the Automotive industry, are looking for a SAP Interface Coordinator to join their fast-paced team on an initial 8 month contract. In this role you will be responsible for managing all the business' SAP Interface partners and ensuring a seamless interface migration as part of the company's planned SAP S/4 HANA migration. Furthermore, the candidate will support the management for the requirements for the SAP Platform within the SAP transformation. This includes the management of dependencies, timelines and acceptance criteria. Responsibilities: Communicate and coordinate with internal business units and interface partners to ensure all interface partners are involved with the migration. This will support standard operations post migration. Responsible to provide regular updates on interface planning progress whilst flagging any areas of concern to the relevant project team members. Coordinate and raise official requests to interface partners to change interface technologies where necessary. Ensure correct contacts are involved to align transactional data for end-to-end testing. Communicate changes and go-live dates to relevant business units and ensure all parties are available for required test phases. Manage and coordinate requirements for the SAP platform for the company Technical leadership with respect to Operational management - focus 1 distinct area's (PIC Processes) Change management - Ensuring change management associated to SAP transformation go-lives. Key Accountabilities Collaborating with the SAP Transformation Project Team and Global SAP interfaced systems partners to ensure project milestones/go-live as aligned across all areas. Project management support to the SAP transformation team in line within Agile Working Model. IT Business Relationship Management with customers in the assigned UK and Global locations. Skills & Qualifications Degree in Computer Science or equivalent level of technical experience Leadership experience Experience with working in international teams Expert in IT project management Experience in teamwork Business Process experience in the assigned Business Process area. Considerable experiences in IT (software and IT-infrastructure) Proven ability to lead IT projects. Experienced in conception, development, support / maintenances of complex software. Experienced with system interface technologies would be an advantage. Excellent communication skills and fluent in business language. Additional skills: special skills / technical ability etc. High methodological expertise and high level of expertise the assigned Business Process areas. Fluent English. Fluent German in speaking and writing would be a significant advantage. High technical expertise in IT Solutions and in the assigned Business Process areas. Working knowledge of ITIL High social competence and experiences to work with associates, process partner and service provider worldwide. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 16, 2024
Contractor
SAP Interface Coordinator 8 Months 193.250 Hybrid - 3 days per week in Chichester My client in the Automotive industry, are looking for a SAP Interface Coordinator to join their fast-paced team on an initial 8 month contract. In this role you will be responsible for managing all the business' SAP Interface partners and ensuring a seamless interface migration as part of the company's planned SAP S/4 HANA migration. Furthermore, the candidate will support the management for the requirements for the SAP Platform within the SAP transformation. This includes the management of dependencies, timelines and acceptance criteria. Responsibilities: Communicate and coordinate with internal business units and interface partners to ensure all interface partners are involved with the migration. This will support standard operations post migration. Responsible to provide regular updates on interface planning progress whilst flagging any areas of concern to the relevant project team members. Coordinate and raise official requests to interface partners to change interface technologies where necessary. Ensure correct contacts are involved to align transactional data for end-to-end testing. Communicate changes and go-live dates to relevant business units and ensure all parties are available for required test phases. Manage and coordinate requirements for the SAP platform for the company Technical leadership with respect to Operational management - focus 1 distinct area's (PIC Processes) Change management - Ensuring change management associated to SAP transformation go-lives. Key Accountabilities Collaborating with the SAP Transformation Project Team and Global SAP interfaced systems partners to ensure project milestones/go-live as aligned across all areas. Project management support to the SAP transformation team in line within Agile Working Model. IT Business Relationship Management with customers in the assigned UK and Global locations. Skills & Qualifications Degree in Computer Science or equivalent level of technical experience Leadership experience Experience with working in international teams Expert in IT project management Experience in teamwork Business Process experience in the assigned Business Process area. Considerable experiences in IT (software and IT-infrastructure) Proven ability to lead IT projects. Experienced in conception, development, support / maintenances of complex software. Experienced with system interface technologies would be an advantage. Excellent communication skills and fluent in business language. Additional skills: special skills / technical ability etc. High methodological expertise and high level of expertise the assigned Business Process areas. Fluent English. Fluent German in speaking and writing would be a significant advantage. High technical expertise in IT Solutions and in the assigned Business Process areas. Working knowledge of ITIL High social competence and experiences to work with associates, process partner and service provider worldwide. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Analyst to join the team based in London. The successful candidate will be representing and supporting the Canter of Excellence for Performance Management, International Performance Analyst will have a great opportunity to build strong business relationships with our clients internationally. The primary focus is on the successful measurement and reporting of operational performance data, overall integrity of the systems, and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Key Responsibilities: The designated Corrigo Systems Administrator is responsible for integrity of the systems and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Utilized support in supporting the International Data Analyst in collaborating 52 critical planners prior to submissions to the International Critical Engineering Coordinator and ensuring the required client change requests have been submitted and any date changes are made to the planners and communication with vendors. Manage the Corrigo work order process and systems and associated data platform, as it specifically relates to compliance / performance management / reporting and maximizing system capability minimizing the KPI financial penalties applicable within the SOW. Provide client audit support of critical equipment required maintenance activities. Manage operations to mitigate operational risk. Managing the risk and compliance risk register smart sheet, and client operational attendance calendar. Responsible for supporting in production of monthly, quarterly, annual, and ad-hoc account reporting. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Explore options to satisfy new business needs within the capabilities of existing systems; configure, document, and deploy solutions. Support the account team users with general questions and other systems support requests. Support resource to the engineering team and additional requests that may be required from the International Critical Engineering Manager (CEM). Performs other duties as required. Skills and Qualifications: Experience in data entry management and related computer software. Advanced skills in database applications Experience in change management systems and processes Experience in quality management systems and processes Experience in facility management, in the banking industry is preferred. Experience in critical equipment is preferred (UPS, Generators, HVAC, and electrical distribution) Ability to interface successfully with all levels of employees, including senior executive management. Knowledge of common computer applications including Microsoft Suite applications such as Word, PowerPoint, and Excel. Smart-sheet access/license Ability to manage multi-million Pound/Dollar budgets. Excellent MS Office Suite skills Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 16, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Analyst to join the team based in London. The successful candidate will be representing and supporting the Canter of Excellence for Performance Management, International Performance Analyst will have a great opportunity to build strong business relationships with our clients internationally. The primary focus is on the successful measurement and reporting of operational performance data, overall integrity of the systems, and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Key Responsibilities: The designated Corrigo Systems Administrator is responsible for integrity of the systems and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Utilized support in supporting the International Data Analyst in collaborating 52 critical planners prior to submissions to the International Critical Engineering Coordinator and ensuring the required client change requests have been submitted and any date changes are made to the planners and communication with vendors. Manage the Corrigo work order process and systems and associated data platform, as it specifically relates to compliance / performance management / reporting and maximizing system capability minimizing the KPI financial penalties applicable within the SOW. Provide client audit support of critical equipment required maintenance activities. Manage operations to mitigate operational risk. Managing the risk and compliance risk register smart sheet, and client operational attendance calendar. Responsible for supporting in production of monthly, quarterly, annual, and ad-hoc account reporting. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Explore options to satisfy new business needs within the capabilities of existing systems; configure, document, and deploy solutions. Support the account team users with general questions and other systems support requests. Support resource to the engineering team and additional requests that may be required from the International Critical Engineering Manager (CEM). Performs other duties as required. Skills and Qualifications: Experience in data entry management and related computer software. Advanced skills in database applications Experience in change management systems and processes Experience in quality management systems and processes Experience in facility management, in the banking industry is preferred. Experience in critical equipment is preferred (UPS, Generators, HVAC, and electrical distribution) Ability to interface successfully with all levels of employees, including senior executive management. Knowledge of common computer applications including Microsoft Suite applications such as Word, PowerPoint, and Excel. Smart-sheet access/license Ability to manage multi-million Pound/Dollar budgets. Excellent MS Office Suite skills Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
We're now recruiting an IT Asset and Supplier co-ordinator is responsible for maintaining accurate records of software, licenses and hardware assets used by Technology Services at AJ Bell. This hands-on role includes taking ownership of existing IT Asset processes, procedures and tools to ensure they are fit for purpose and provide a single version of the truth. Continuous improvement of IT Asset management will support improved contract, budget, security, support and lifecycle management. The IT Asset and Supplier Co-ordinator will work closely with all the teams within Technology Services to achieve the overall asset management objectives and on-going development of the asset management process and procedures adhering to ITIL good practice. Ensures the correct level of governance and control is applied to the asset management tools and that users are adequately trained. Providing regular KPI and Management reporting as well as promoting awareness and following up on non-compliance. What does the job involve? Ensure new assets are added to the Asset Register at the time of purchase Complete reconciliations of virtual and physical assets against IT Asset register to ensure the register is up to date Remove decommissioned or end of life assets from the Asset register Reconciliation of licence entitlement v's current use to ensure compliance, raising potential issues to cost centre owner for resolution. Review and analyse licence usage and make recommendations on appropriate agreement types. I.e. transactional v's enterprise Co-ordination and planning of key events such as True-up's and renewals Assist cost centre owners with the purchase of new licences or budgeting where requested Assist supplier owner/cost centre owner with provision of new contracts Management of contract renewals to ensure all contracts are either renewed or terminated in line with the contractual notice period. Raising payments and approving invoicing for new or renewed contracts Keeping accurate records of all existing and new contractions, including renewal date, notice period, contract overview and supplier detail Assist IT Service Manager(s) in understanding and management of existing and new contracts Identify opportunities to improve existing policies and procedures and introduce mechanisms which improve quality, efficiency and reliability Introduce structured methods and standards for asset management Involvement in delivering and adhering to asset management policies and procedures Maintenance and administration of asset management tools Assist IT Service Manager with the review and classification of new and existing suppliers, as per the classification matrix noted in the supplier management process document. Assist IT Service Manager with the management of Supplier and Contract records in Topdesk. Assist IT Service Manager with the management of third-party suppliers, including the attendance of service review meetings. Proficient in the use of Microsoft Word and Excel Background in technology service, commercial procurement, or financial services Knowledge of Microsoft and VMWare licensing models, desirable but not essential Experience in Asset, Supplier or Stakeholder Management, desirable but not essential Excellent time management skills, with the ability to effectively prioritise tasks and work to deadlines Excellent communication skills, both written and verbal Excellent interpersonal skills, a team player with the ability to work with multiple parties Strong analytical skills Detail oriented and highly organised A can-do attitude and willingness to learn. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 484,000 customers using our award-winning platform propositions to manage assets totalling more than £76.2 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. In return for your hard work you will receive: Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary bi-annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Apr 16, 2024
Full time
We're now recruiting an IT Asset and Supplier co-ordinator is responsible for maintaining accurate records of software, licenses and hardware assets used by Technology Services at AJ Bell. This hands-on role includes taking ownership of existing IT Asset processes, procedures and tools to ensure they are fit for purpose and provide a single version of the truth. Continuous improvement of IT Asset management will support improved contract, budget, security, support and lifecycle management. The IT Asset and Supplier Co-ordinator will work closely with all the teams within Technology Services to achieve the overall asset management objectives and on-going development of the asset management process and procedures adhering to ITIL good practice. Ensures the correct level of governance and control is applied to the asset management tools and that users are adequately trained. Providing regular KPI and Management reporting as well as promoting awareness and following up on non-compliance. What does the job involve? Ensure new assets are added to the Asset Register at the time of purchase Complete reconciliations of virtual and physical assets against IT Asset register to ensure the register is up to date Remove decommissioned or end of life assets from the Asset register Reconciliation of licence entitlement v's current use to ensure compliance, raising potential issues to cost centre owner for resolution. Review and analyse licence usage and make recommendations on appropriate agreement types. I.e. transactional v's enterprise Co-ordination and planning of key events such as True-up's and renewals Assist cost centre owners with the purchase of new licences or budgeting where requested Assist supplier owner/cost centre owner with provision of new contracts Management of contract renewals to ensure all contracts are either renewed or terminated in line with the contractual notice period. Raising payments and approving invoicing for new or renewed contracts Keeping accurate records of all existing and new contractions, including renewal date, notice period, contract overview and supplier detail Assist IT Service Manager(s) in understanding and management of existing and new contracts Identify opportunities to improve existing policies and procedures and introduce mechanisms which improve quality, efficiency and reliability Introduce structured methods and standards for asset management Involvement in delivering and adhering to asset management policies and procedures Maintenance and administration of asset management tools Assist IT Service Manager with the review and classification of new and existing suppliers, as per the classification matrix noted in the supplier management process document. Assist IT Service Manager with the management of Supplier and Contract records in Topdesk. Assist IT Service Manager with the management of third-party suppliers, including the attendance of service review meetings. Proficient in the use of Microsoft Word and Excel Background in technology service, commercial procurement, or financial services Knowledge of Microsoft and VMWare licensing models, desirable but not essential Experience in Asset, Supplier or Stakeholder Management, desirable but not essential Excellent time management skills, with the ability to effectively prioritise tasks and work to deadlines Excellent communication skills, both written and verbal Excellent interpersonal skills, a team player with the ability to work with multiple parties Strong analytical skills Detail oriented and highly organised A can-do attitude and willingness to learn. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 484,000 customers using our award-winning platform propositions to manage assets totalling more than £76.2 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. In return for your hard work you will receive: Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy (after initial training period) Casual dress code Discretionary bi-annual bonus Contributory pension scheme Healthcare Cash Plan Buy as you earn share scheme Free annual shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental On-site gym and personal trainer led classes Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Smart City Recruiters Ltd
Edwalton, Nottinghamshire
Streetworks Co-Ordinator Location: Edwalton, Nottingham (On Site Position) Salary: £26,000 - £28,000 Dependent on experience Smart City Recruiters Ltd are one of the largest Telecommunications Contractor based in the UK, predominantly working on the Openreach network, our client are a fast growing company and are looking for experienced persons to join their projects team. We have an opportunity for a Streetworks/NRSWA Coordinator to join their team, ideally you will have experience of opening/closing notices on civils works (utilities) and be experienced in using the Street Manager / Symology noticing systems. Responsibilities: Streetworks Planning and Team Coordination: Develop comprehensive Streetworks plans in coordination with project managers to ensure alignment with project timelines and objectives. Collaborate with local authorities to obtain necessary permits and approvals for Streetworks activities. Liaise with field teams, subcontractors, and other stakeholders to organise and schedule Streetworks activities. Ensure effective communication and coordination to minimise disruptions and optimise workflow. Monitor and enforce compliance with health and safety regulations during Streetworks activities. Implement best practices to mitigate risks and ensure a safe working environment. Other Key Responsibilities: Maintain accurate records of Streetworks plans, permits, and approvals. Generate reports on Streetworks progress, challenges, and resolutions for management review. Address and resolve issues that may arise during Streetworks operations promptly. Collaborate with relevant parties to find solutions and prevent recurring problems. Requirements: Ideally proven experience in Streetworks coordination within the telecommunications or utilities industry. Familiarity with regulatory requirements related to Streetworks and permits. Strong verbal and written communication skills. Ability to effectively communicate with internal teams, subcontractors, and local authorities. Exceptional organisational and multitasking abilities. Capability to prioritise tasks and meet deadlines in a dynamic work environment. Adept at identifying issues and implementing practical solutions. Ability to think critically and make decisions under pressure. Proficient in using relevant software and tools for Streetworks planning and coordination. Understanding of telecommunications infrastructure is a plus. For more information, please forward your up-to-date CV.
Apr 16, 2024
Full time
Streetworks Co-Ordinator Location: Edwalton, Nottingham (On Site Position) Salary: £26,000 - £28,000 Dependent on experience Smart City Recruiters Ltd are one of the largest Telecommunications Contractor based in the UK, predominantly working on the Openreach network, our client are a fast growing company and are looking for experienced persons to join their projects team. We have an opportunity for a Streetworks/NRSWA Coordinator to join their team, ideally you will have experience of opening/closing notices on civils works (utilities) and be experienced in using the Street Manager / Symology noticing systems. Responsibilities: Streetworks Planning and Team Coordination: Develop comprehensive Streetworks plans in coordination with project managers to ensure alignment with project timelines and objectives. Collaborate with local authorities to obtain necessary permits and approvals for Streetworks activities. Liaise with field teams, subcontractors, and other stakeholders to organise and schedule Streetworks activities. Ensure effective communication and coordination to minimise disruptions and optimise workflow. Monitor and enforce compliance with health and safety regulations during Streetworks activities. Implement best practices to mitigate risks and ensure a safe working environment. Other Key Responsibilities: Maintain accurate records of Streetworks plans, permits, and approvals. Generate reports on Streetworks progress, challenges, and resolutions for management review. Address and resolve issues that may arise during Streetworks operations promptly. Collaborate with relevant parties to find solutions and prevent recurring problems. Requirements: Ideally proven experience in Streetworks coordination within the telecommunications or utilities industry. Familiarity with regulatory requirements related to Streetworks and permits. Strong verbal and written communication skills. Ability to effectively communicate with internal teams, subcontractors, and local authorities. Exceptional organisational and multitasking abilities. Capability to prioritise tasks and meet deadlines in a dynamic work environment. Adept at identifying issues and implementing practical solutions. Ability to think critically and make decisions under pressure. Proficient in using relevant software and tools for Streetworks planning and coordination. Understanding of telecommunications infrastructure is a plus. For more information, please forward your up-to-date CV.
Fox's Burton's Companies
St. Albans, Hertfordshire
Company description: About us: We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide.We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21).Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products.Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! Job description: About the Role We have an exciting opportunity to join our IT function here at FBC! As part of the IT Operations team, you will be responsible for supporting HO business users with their day to day IT enquires and issues as well as the working alongside the wider IT team, Support Engineers, the AMS Service Desk and cross departmental teams, to ensure best for FBC-UK IT support is delivered. What does your typical day look like? Provide IT support, in person or via Teams & email, to ensure maximum productivity of the HO users in their use of IT equipment and solutions Ensure all issues are taken in a professional manner, with a high degree of customer service adhering to agreed service protocols and procedures. Take ownership of issues escalated to you by the IT Management team, or outsourced service partners e.g. ServiceNow incidents and requests, and proactively manage through to completion in a timely manner to meet departmental service level agreements (SLA). To allocate or escalate calls that cannot be dealt with to the appropriate support team internally or through external support partners. To proactively monitor incidents are passed over to the support teams and ensure where possible they are resolved within SLA. When required, pass calls over to a contracted third party and manage through to completion. Ensure users are supported so they can become self-sufficient in the use of site based audio visual and conference equipment To complete daily task / job list and administrative duties as agreed with the Local Infrastructure Manager. Install approved software on remote clients when appropriate. Assist in the procurement and distribution of mobiles phones, including administration of moves and changes. Ensure discretion when dealing with confidential information. What are the key ingredients for the role? 1/2 or more years of experience in IT Support or similar role Can work independently as well as communicate effectively with the wider team Working within a team to deliver projects Support core working on site days at Head Office by attending on Tuesday, Wednesday and Thursday Flexibility to travel between sites as and when required Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Apr 15, 2024
Full time
Company description: About us: We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide.We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21).Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products.Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! Job description: About the Role We have an exciting opportunity to join our IT function here at FBC! As part of the IT Operations team, you will be responsible for supporting HO business users with their day to day IT enquires and issues as well as the working alongside the wider IT team, Support Engineers, the AMS Service Desk and cross departmental teams, to ensure best for FBC-UK IT support is delivered. What does your typical day look like? Provide IT support, in person or via Teams & email, to ensure maximum productivity of the HO users in their use of IT equipment and solutions Ensure all issues are taken in a professional manner, with a high degree of customer service adhering to agreed service protocols and procedures. Take ownership of issues escalated to you by the IT Management team, or outsourced service partners e.g. ServiceNow incidents and requests, and proactively manage through to completion in a timely manner to meet departmental service level agreements (SLA). To allocate or escalate calls that cannot be dealt with to the appropriate support team internally or through external support partners. To proactively monitor incidents are passed over to the support teams and ensure where possible they are resolved within SLA. When required, pass calls over to a contracted third party and manage through to completion. Ensure users are supported so they can become self-sufficient in the use of site based audio visual and conference equipment To complete daily task / job list and administrative duties as agreed with the Local Infrastructure Manager. Install approved software on remote clients when appropriate. Assist in the procurement and distribution of mobiles phones, including administration of moves and changes. Ensure discretion when dealing with confidential information. What are the key ingredients for the role? 1/2 or more years of experience in IT Support or similar role Can work independently as well as communicate effectively with the wider team Working within a team to deliver projects Support core working on site days at Head Office by attending on Tuesday, Wednesday and Thursday Flexibility to travel between sites as and when required Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Australasian Recruitment Company
City Of Westminster, London
SUPPORT DESK COORDINATOR A temporary to permanent opportunity to support an exciting fashion label with the IT support helpdesk! SUPPORT DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanor when interacting with users, ensuring excellent customer service at all times SUPPORT DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative role Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information . At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Apr 12, 2024
Seasonal
SUPPORT DESK COORDINATOR A temporary to permanent opportunity to support an exciting fashion label with the IT support helpdesk! SUPPORT DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanor when interacting with users, ensuring excellent customer service at all times SUPPORT DESK COORDINATOR ESSENTIALS: Minimum 12 months in an administrative role Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information . At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 12, 2024
Full time
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Job DescriptionWhat will you do day to day?The role requires an excellent understanding of BMS systems with a strong understanding of Trend BMS or / and Niagra Framework products.There are four key objective of this role:The first being to help in the design and delivery of innovative and energy efficient solutions for both new projects and existing clients for the individual to be able to explore new technologies and to assist in the designing of complete BMS solutions for acquired projects, with focus on the design element. Specifically, the system architecture, controller software, integration requirements and head end solution / design.The second is to become an expert in Trend IQVision / IQ4 Products and Niagara based products to allow the individual to provide advice and recommendations on client installations as well as being able to support the wider team with new product development and technical support. This experience will be extended to allow a level of expertise that will ensure the individual has the ability to confidently install and commission a variety of projects based on these innovative products.Have the skillset to manage the site delivery of BMS projects by working hand in hand with project manager. This extends to managing the installing subcontractors and driving project progress and standards onsite to deliver to works to programme.Deliver PPM activities on strategic sites, where the systems require an enhanced level of technical knowledge. The aim is to gain knowledge of the site and the system. This would allow the individual to make recommendations, resolve immediate issues and induct one of the BMS PPM engineers to the site to allow them to confidently support the site for the long term.Tasks will includeSite visits during project mobilisation to understand the most effective system solution and to ensure that proposed is deliverable and meets the technical and practical needs of the project.Information gathering on plant and site requirements to ensure the software strategy and head end schematics accurately match.Ownership of the project design from point of handover from the sales team to completion of commissioningEnsure a robust and effective relationship exists with other members of the delivery team which provides the necessary support to ensure a seamless and professional project delivery.Design and configuration of controller strategies / schematics for the core range of BMS and metering systems including Trend, Tridium, DistechUtilisation of strategy and schematic designs that can be easily understood and adopted by the commissioning teams.Use own initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, sub contractors and suppliers.Deliver works within the allocated time and take an active role in suggesting how to improve project marginsContribute to the compilation of documentation / Des Ops / Manuals to support the design.Assist in periodic commissioning where efficiencies can be obtained through carrying out site tasks.Providing technical support on new innovative solutions that showcase new technologies and integration opportunities.Carryout surveys, proposals and quoting of new project works as required.Seek opportunities to gain greater experience of Tridium, Trend and Distech through small projects and engineering and by completing the available training courses to become an expert in these systems.Be focused on the Plan Zero initiative and support all service line opportunities wherever possible.Who will you work with?You will be part of a highly experience nationwide team who have built an operation based on supporting each other.We are at the highest level of Trends Partnership scheme and have additional Partnerships with Tridium, Distech, Priva, RDM and Siemens.Whilst this role is based remotely, you will form a key part of a project team that relies on each other to excel in their areas of expertise.We have 40 colleagues within the BMS Operation Nationwide QualificationsStrong BMS and Energy related knowledgeAn ability to create optimised strategies from scratchA passion for ensuring Health and Safety standards are a priority in every site activity carried out.Motivate and have good cross-functional relationships.Competent to maintain the company and client H&S standards.Customer focus on providing solutions beneficial to customersWilling to learn and have a desire to be the best at what they do.Hard working and committed to client delivery to the highest standards.An excellent communicator and respected individualEnthusiastic with a passion for team and operational success
Apr 12, 2024
Full time
Job DescriptionWhat will you do day to day?The role requires an excellent understanding of BMS systems with a strong understanding of Trend BMS or / and Niagra Framework products.There are four key objective of this role:The first being to help in the design and delivery of innovative and energy efficient solutions for both new projects and existing clients for the individual to be able to explore new technologies and to assist in the designing of complete BMS solutions for acquired projects, with focus on the design element. Specifically, the system architecture, controller software, integration requirements and head end solution / design.The second is to become an expert in Trend IQVision / IQ4 Products and Niagara based products to allow the individual to provide advice and recommendations on client installations as well as being able to support the wider team with new product development and technical support. This experience will be extended to allow a level of expertise that will ensure the individual has the ability to confidently install and commission a variety of projects based on these innovative products.Have the skillset to manage the site delivery of BMS projects by working hand in hand with project manager. This extends to managing the installing subcontractors and driving project progress and standards onsite to deliver to works to programme.Deliver PPM activities on strategic sites, where the systems require an enhanced level of technical knowledge. The aim is to gain knowledge of the site and the system. This would allow the individual to make recommendations, resolve immediate issues and induct one of the BMS PPM engineers to the site to allow them to confidently support the site for the long term.Tasks will includeSite visits during project mobilisation to understand the most effective system solution and to ensure that proposed is deliverable and meets the technical and practical needs of the project.Information gathering on plant and site requirements to ensure the software strategy and head end schematics accurately match.Ownership of the project design from point of handover from the sales team to completion of commissioningEnsure a robust and effective relationship exists with other members of the delivery team which provides the necessary support to ensure a seamless and professional project delivery.Design and configuration of controller strategies / schematics for the core range of BMS and metering systems including Trend, Tridium, DistechUtilisation of strategy and schematic designs that can be easily understood and adopted by the commissioning teams.Use own initiative to proactively adopt project tasks and coordinate delivery alongside the project managers, project coordinators, engineers, sub contractors and suppliers.Deliver works within the allocated time and take an active role in suggesting how to improve project marginsContribute to the compilation of documentation / Des Ops / Manuals to support the design.Assist in periodic commissioning where efficiencies can be obtained through carrying out site tasks.Providing technical support on new innovative solutions that showcase new technologies and integration opportunities.Carryout surveys, proposals and quoting of new project works as required.Seek opportunities to gain greater experience of Tridium, Trend and Distech through small projects and engineering and by completing the available training courses to become an expert in these systems.Be focused on the Plan Zero initiative and support all service line opportunities wherever possible.Who will you work with?You will be part of a highly experience nationwide team who have built an operation based on supporting each other.We are at the highest level of Trends Partnership scheme and have additional Partnerships with Tridium, Distech, Priva, RDM and Siemens.Whilst this role is based remotely, you will form a key part of a project team that relies on each other to excel in their areas of expertise.We have 40 colleagues within the BMS Operation Nationwide QualificationsStrong BMS and Energy related knowledgeAn ability to create optimised strategies from scratchA passion for ensuring Health and Safety standards are a priority in every site activity carried out.Motivate and have good cross-functional relationships.Competent to maintain the company and client H&S standards.Customer focus on providing solutions beneficial to customersWilling to learn and have a desire to be the best at what they do.Hard working and committed to client delivery to the highest standards.An excellent communicator and respected individualEnthusiastic with a passion for team and operational success
IT Support Technician 25k - 30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 12, 2024
Full time
IT Support Technician 25k - 30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Role: Digital Asset Management Coordinator Location: Uxbridge (Hybrid) Salary: £28,000 Are you ready to take your career to the next level in the dynamic world of global beverages? An exciting opportunity awaits you as a Digital Asset Manager Coordinator with a leading player in the industry, renowned for its innovation, culture, and commitment to excellence. The Advocate Group is proud to be partnered with a market-leading beverage brand who have an international presence and a continuously expanding product portfolio that is loved by millions globally. RESPONSIBILITIES Become immersed in the environment to gain a thorough understanding of internal and external departmental needs Identify unique ways to organize and manage the entire digital asset life cycle from creation to distribution, production, and archiving Demonstrate understanding of legal issues around asset use and create solutions that serve business, creative, and legal requirements Assist with the creation of case studies/user stories and reporting/user acceptance testing (UAT) to identify and prioritize requirements and workflow Participate in the development and maintenance of asset metadata models incorporating industry standards unique requirements Understand tools available internally and externally to devise solutions that are flexible for our organization's use while making our process more efficient Develop a thorough understanding of user needs and how these differ to suggest solutions that work for individual audiences Conduct DAM user training for different audiences both internal and external POSITION REQUIREMENTS Demonstrated success working with digital assets Proven success as a key member of a team An understanding of Digital Marketing and / or Sports Marketing Able to apply sound judgment while working independently within tight timelines Outstanding attention to detail and commitment to excellence In possession of articulate communication skills; able to forge trusting relationships within a diverse team Hands-on technical experience with library systems, content management systems (CMSs), or other large searchable databases used in the creation of web pages, media, or research Understands the critical importance of timelines & willing to put in extra work in order to meet timelines Knowledge of Adobe Creative Cloud products Familiarity with standard office software Please get in touch with Molly Foort or click Apply Now to be considered for this vacancy. ?Call: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Apr 10, 2024
Full time
Role: Digital Asset Management Coordinator Location: Uxbridge (Hybrid) Salary: £28,000 Are you ready to take your career to the next level in the dynamic world of global beverages? An exciting opportunity awaits you as a Digital Asset Manager Coordinator with a leading player in the industry, renowned for its innovation, culture, and commitment to excellence. The Advocate Group is proud to be partnered with a market-leading beverage brand who have an international presence and a continuously expanding product portfolio that is loved by millions globally. RESPONSIBILITIES Become immersed in the environment to gain a thorough understanding of internal and external departmental needs Identify unique ways to organize and manage the entire digital asset life cycle from creation to distribution, production, and archiving Demonstrate understanding of legal issues around asset use and create solutions that serve business, creative, and legal requirements Assist with the creation of case studies/user stories and reporting/user acceptance testing (UAT) to identify and prioritize requirements and workflow Participate in the development and maintenance of asset metadata models incorporating industry standards unique requirements Understand tools available internally and externally to devise solutions that are flexible for our organization's use while making our process more efficient Develop a thorough understanding of user needs and how these differ to suggest solutions that work for individual audiences Conduct DAM user training for different audiences both internal and external POSITION REQUIREMENTS Demonstrated success working with digital assets Proven success as a key member of a team An understanding of Digital Marketing and / or Sports Marketing Able to apply sound judgment while working independently within tight timelines Outstanding attention to detail and commitment to excellence In possession of articulate communication skills; able to forge trusting relationships within a diverse team Hands-on technical experience with library systems, content management systems (CMSs), or other large searchable databases used in the creation of web pages, media, or research Understands the critical importance of timelines & willing to put in extra work in order to meet timelines Knowledge of Adobe Creative Cloud products Familiarity with standard office software Please get in touch with Molly Foort or click Apply Now to be considered for this vacancy. ?Call: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: The role of the Senior Technology Coordinator is to support the Technology Team in an administrative and reporting capacity. It also involves a variety of day-to-day duties to ensure processes run smoothly, as well as taking an active role in supporting and training junior team members. In addition, this role provides general support to the CTO and their Directors. Key Responsibilities: Work Improve Programmes (WIP) Maintain a list of all WIPs in progress with plans, status updates etc Resource Management Support Technology Managers with the processes relating to recruitment, such as managing approval requests, preparing job reqs and working closely with our HR and Finance Team and recruitment partners to track and monitor roles Oversee new joiner and induction processes, ensuring processes are followed promptly Be the owner and primary point of contact for the Apprenticeship programmes within the Technology Reporting and Data Management Generate end-of-month timesheet reports for 3rd party suppliers Oversee resource reporting and tracking Assist in creating end-of-sprint reporting material Assist with KPI Tracking & Reporting (eg. end of month dashboard, Focus & Concerns) - taking ownership of particular areas of the dashboard Financial Management Take ownership of day-to-day financial management (Purchasing, Supplier tracking, 3rdparty invoice reconciliations) Technology Tooling Maintain records and coordinate the renewal of software licenses as required by the team Oversee Jira Access administration - starters and leavers Jira Site Management - support user permission and other requests as needed MS Teams - oversight & ongoing streamlining of Teams Knowledge Management - Technology Level Maintain and update records, filing systems, playbooks and processes to ensure information is up to date and accessible to the team. Support Knowledge share initiatives and encourage collaboration within the team e.g workplace comms plan, supporting with Wins of the Week etc. TAO Handbook (e.g Document Processes for managing access, starter and leaver process, purchasing etc Meeting Management Global Technology All Hands - Agenda, Deck and gathering inputs Technology Management Planning days - agenda, deck, gathering inputs, room prep, minute taking & follow-ups What will you need to succeed? A key skill of the Senior Technology Coordinator is to understand a stakeholder goal and be able to manage delivery against this by providing focus, a plan and drawing on resources and relationships within the business to facilitate this - being proactive and empowered to make decisions. In addition, a Senior Technology coordinator is an organized and competent professional with strong communication and customer service skills. You will be comfortable dealing with people and able to carry out tasks with accuracy and speed. In addition, you will be numerate and able to deliver reports and analysis. Proficient in Microsoft Office Programs - Teams, Outlook, Word, Excel, and PowerPoint Proficient in analysing information in excel - experience of using pivot tables would be beneficial. Solid written and verbal communication skills; comfortable and capable communicating at all levels Excellent Organisation and Time Management Skills, with the ability to prioritise task. Ability to be thorough and accurate when accomplishing a task (attention to detail) Ability to be resourceful and proactive when issues arise. Ability to show initiative and to work independently. Self-motivator with a willingness to learn new skills. Encouraging/motivating/influencing other team members to deliver a high level of performance. What do you get in return? 25 days annual leave rising to 30 5% pension after probation State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.
Aug 11, 2023
Full time
Tes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. All products and services are built with teachers and schools needs at the core, ensuring they are innovative, trusted education solutions. Role overview: The role of the Senior Technology Coordinator is to support the Technology Team in an administrative and reporting capacity. It also involves a variety of day-to-day duties to ensure processes run smoothly, as well as taking an active role in supporting and training junior team members. In addition, this role provides general support to the CTO and their Directors. Key Responsibilities: Work Improve Programmes (WIP) Maintain a list of all WIPs in progress with plans, status updates etc Resource Management Support Technology Managers with the processes relating to recruitment, such as managing approval requests, preparing job reqs and working closely with our HR and Finance Team and recruitment partners to track and monitor roles Oversee new joiner and induction processes, ensuring processes are followed promptly Be the owner and primary point of contact for the Apprenticeship programmes within the Technology Reporting and Data Management Generate end-of-month timesheet reports for 3rd party suppliers Oversee resource reporting and tracking Assist in creating end-of-sprint reporting material Assist with KPI Tracking & Reporting (eg. end of month dashboard, Focus & Concerns) - taking ownership of particular areas of the dashboard Financial Management Take ownership of day-to-day financial management (Purchasing, Supplier tracking, 3rdparty invoice reconciliations) Technology Tooling Maintain records and coordinate the renewal of software licenses as required by the team Oversee Jira Access administration - starters and leavers Jira Site Management - support user permission and other requests as needed MS Teams - oversight & ongoing streamlining of Teams Knowledge Management - Technology Level Maintain and update records, filing systems, playbooks and processes to ensure information is up to date and accessible to the team. Support Knowledge share initiatives and encourage collaboration within the team e.g workplace comms plan, supporting with Wins of the Week etc. TAO Handbook (e.g Document Processes for managing access, starter and leaver process, purchasing etc Meeting Management Global Technology All Hands - Agenda, Deck and gathering inputs Technology Management Planning days - agenda, deck, gathering inputs, room prep, minute taking & follow-ups What will you need to succeed? A key skill of the Senior Technology Coordinator is to understand a stakeholder goal and be able to manage delivery against this by providing focus, a plan and drawing on resources and relationships within the business to facilitate this - being proactive and empowered to make decisions. In addition, a Senior Technology coordinator is an organized and competent professional with strong communication and customer service skills. You will be comfortable dealing with people and able to carry out tasks with accuracy and speed. In addition, you will be numerate and able to deliver reports and analysis. Proficient in Microsoft Office Programs - Teams, Outlook, Word, Excel, and PowerPoint Proficient in analysing information in excel - experience of using pivot tables would be beneficial. Solid written and verbal communication skills; comfortable and capable communicating at all levels Excellent Organisation and Time Management Skills, with the ability to prioritise task. Ability to be thorough and accurate when accomplishing a task (attention to detail) Ability to be resourceful and proactive when issues arise. Ability to show initiative and to work independently. Self-motivator with a willingness to learn new skills. Encouraging/motivating/influencing other team members to deliver a high level of performance. What do you get in return? 25 days annual leave rising to 30 5% pension after probation State of the art city centre offices Access to a range of benefits via My Benefits World Discounted city centre parking Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Monthly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes has been supporting the education sector for over a century, growing and changing alongside the evolution of education. Today, Tes is focused on providing digital solutions to support school leaders and teachers with wellbeing, continuous professional development, safeguarding, SEND provision, flexibility through timetabling, and pupil behaviour management. Our Vision is to power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education. Tes Global will ensure all qualified applicants receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin or on the basis of disability. We invite applicants to contact us directly to identify any additional support required.
The Role
STEM Learning’s vision is to achieve a world-leading STEM education for all young people across the UK. Technology and digital systems are crucial to delivering that vision. This role work towards that vision by:
ensuring a first class IT experience is provided to all our service users
delivering a portfolio of services to enable and support the business goals
championing digital tools, processes and effective ways of working
To achieve this you will:
ensure excellent customer service delivery through:
a skilled and performant support team and structure
appropriate and efficient processes, tools, documentation and communication
setting and monitoring of key performance indicators
regularly capturing feedback from service users
own service management processes including Incident/problem management, change management, release management, service request/access management
drive service improvement based in user feedback and logged call trends
take ownership of all user service requests ensuring that they are handled appropriately and as efficiently as possible
act as the point of escalation for incidents and coordinate any major incident response.
have a first-rate understanding of the key business services to enable high quality service delivery, to support diagnosis and resolution of more complex support issues, and to aid impact analysis of service failure
identify, plan and deliver new software or service implementations, working with external partners as required.
monitor and manage 3rd party support contracts, ensuring they provide value for money and an effective service
be an ambassador for IT support, working across the business to provide effective communication on IT matters and build relationships with other teams
plan and monitor IT service/support budgets, reporting regularly to the Head of IT
proactively contribute to overall risk reduction and management, work with Head of IT, Compliance coordinator and others to continuously improve our position. Feed into internal and external audits as required
Our Ideal Candidate
You should be a proactive, driven individual with a passion for service improvement and customer service.
Significant, demonstrable experience –
leading and enhancing service delivery and support teams
building and improving service delivery processes
developing individuals and teams
Identifying, procuring and delivering new IT systems and solutions
Understanding of the ITIL service management framework and how to shape the “toolkit” to make it an appropriate fit for the business
Strong interpersonal and relationship development skills
Excellent leadership and people management skills
Sound technical knowledge of modern Microsoft business platforms including one or more of Office 365, Dynamics 365, Business Central and SharePoint.
A good technical understanding of the broader technology landscape so as to provide an effective escalation point for complex issues
Self-motivated and dynamic
Other Information
This is a fixed-term role for 14 months to cover maternity leave. The role is based in York at least 3 days a week and working from home available for the other 2 if desired. The role holder will be required to undertake some UK travel and occasional overnight stays.
Some flexibility of working hours will be required to meet the demands of the role at key times, for example during any major incidents or significant project milestones.
Mar 21, 2022
Full time
The Role
STEM Learning’s vision is to achieve a world-leading STEM education for all young people across the UK. Technology and digital systems are crucial to delivering that vision. This role work towards that vision by:
ensuring a first class IT experience is provided to all our service users
delivering a portfolio of services to enable and support the business goals
championing digital tools, processes and effective ways of working
To achieve this you will:
ensure excellent customer service delivery through:
a skilled and performant support team and structure
appropriate and efficient processes, tools, documentation and communication
setting and monitoring of key performance indicators
regularly capturing feedback from service users
own service management processes including Incident/problem management, change management, release management, service request/access management
drive service improvement based in user feedback and logged call trends
take ownership of all user service requests ensuring that they are handled appropriately and as efficiently as possible
act as the point of escalation for incidents and coordinate any major incident response.
have a first-rate understanding of the key business services to enable high quality service delivery, to support diagnosis and resolution of more complex support issues, and to aid impact analysis of service failure
identify, plan and deliver new software or service implementations, working with external partners as required.
monitor and manage 3rd party support contracts, ensuring they provide value for money and an effective service
be an ambassador for IT support, working across the business to provide effective communication on IT matters and build relationships with other teams
plan and monitor IT service/support budgets, reporting regularly to the Head of IT
proactively contribute to overall risk reduction and management, work with Head of IT, Compliance coordinator and others to continuously improve our position. Feed into internal and external audits as required
Our Ideal Candidate
You should be a proactive, driven individual with a passion for service improvement and customer service.
Significant, demonstrable experience –
leading and enhancing service delivery and support teams
building and improving service delivery processes
developing individuals and teams
Identifying, procuring and delivering new IT systems and solutions
Understanding of the ITIL service management framework and how to shape the “toolkit” to make it an appropriate fit for the business
Strong interpersonal and relationship development skills
Excellent leadership and people management skills
Sound technical knowledge of modern Microsoft business platforms including one or more of Office 365, Dynamics 365, Business Central and SharePoint.
A good technical understanding of the broader technology landscape so as to provide an effective escalation point for complex issues
Self-motivated and dynamic
Other Information
This is a fixed-term role for 14 months to cover maternity leave. The role is based in York at least 3 days a week and working from home available for the other 2 if desired. The role holder will be required to undertake some UK travel and occasional overnight stays.
Some flexibility of working hours will be required to meet the demands of the role at key times, for example during any major incidents or significant project milestones.
Project Manager / Project Coordinator, Onsite Solutions London, Liverpool street We are working with one of the fastest -growing tech companies, they specialise in making industry-leading software to event professionals around the globe. They are looking for a Business Development Representative to cj ome in and speak to clients, this role offers un capped commission and clear career progression. This company provide services for online event registration, venue selection, mobile apps, and more! This has led them to be a top player, making over $ 500 million in the events industry and global meetings. This will be a remote role for from Jan - march and them hybrid working from London office from March. This company are looking for a graduate to join then for January 2022. Requirements: - Fluent in German - 2:1 in any degree - Proficient computer skills (PowerPoint, Word, Excel, Outlook) - Ability to work within a team to achieve goals - Good communication and phone manner The role: - Managing customers onsite experience using the event solutions - Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project - Directly support and consult with customers on how to best use the software - Liaison between supplier vendors and customers to quote, order, and manage event specific materials - Ensure successful delivery of hardware and supplies onsite - Troubleshoot potential issues to ensure the customer's success at their event - Manage several concurrent projects - Communicate and adhere to project milestones - Work onsite at large events to ensure success on the day of the event - up to 50% travel required - Benefits: - Healthcare - 25 days annual leave (Plus Bank holidays) - Sick Pay - Eye care vouchers - Dental Insurance - Private Medical Insurance - Life Assurance - Season Ticket Loan - Pension Please get in contact if you think this could be the right role for you, or if you have any questions or concerns contact me OR our highly experienced team on Events, Sales, Business
Jan 08, 2022
Full time
Project Manager / Project Coordinator, Onsite Solutions London, Liverpool street We are working with one of the fastest -growing tech companies, they specialise in making industry-leading software to event professionals around the globe. They are looking for a Business Development Representative to cj ome in and speak to clients, this role offers un capped commission and clear career progression. This company provide services for online event registration, venue selection, mobile apps, and more! This has led them to be a top player, making over $ 500 million in the events industry and global meetings. This will be a remote role for from Jan - march and them hybrid working from London office from March. This company are looking for a graduate to join then for January 2022. Requirements: - Fluent in German - 2:1 in any degree - Proficient computer skills (PowerPoint, Word, Excel, Outlook) - Ability to work within a team to achieve goals - Good communication and phone manner The role: - Managing customers onsite experience using the event solutions - Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project - Directly support and consult with customers on how to best use the software - Liaison between supplier vendors and customers to quote, order, and manage event specific materials - Ensure successful delivery of hardware and supplies onsite - Troubleshoot potential issues to ensure the customer's success at their event - Manage several concurrent projects - Communicate and adhere to project milestones - Work onsite at large events to ensure success on the day of the event - up to 50% travel required - Benefits: - Healthcare - 25 days annual leave (Plus Bank holidays) - Sick Pay - Eye care vouchers - Dental Insurance - Private Medical Insurance - Life Assurance - Season Ticket Loan - Pension Please get in contact if you think this could be the right role for you, or if you have any questions or concerns contact me OR our highly experienced team on Events, Sales, Business
Our client based in Wallingford is recruiting for a and enthusiastic Trainee Technical Support Coordinator to join our clients team, who is responsible for servicing software and services. The successful candidate will be enthusiastic about technology and thrive under pressure in a busy environment. They will be open to learning a wide range of new skills, have a logical approach to problem-solving with excellent attention to detail. The Technical Support Coordinator will handle support calls and emails from customers and internal staff, maintain hardware, prepare equipment for on-site delivery. They will report to the Head of Operations. This role may suit a candidate with a passion and interest in IT and seeking a role where they can utilise their skills. JOB RESPONSIBILITIES: Prepare new equipment and run maintenance on existing hardware Setup and prepare equipment for delivery to events Provide technical support for our on-site operations, including some weekends, early mornings and evenings Technical support for our SaaS solutions Set, maintain and exceed customer service standards Log all tickets within our CRM and keep up to date as they progress Progress all outstanding tickets and ensure they are resolved within the relevant time scales To encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to your line manager for improvements Attend training to develop relevant knowledge, techniques and skills Perform any other duties related to the support and delivery of the products, or related third party products, as directed by the management team from time to time. QUALIFICATIONS: Excellent communication skills, particularly over the telephone, with the ability to explain issues clearly and simply, both orally and in writing Although experience in an IT setting is not essential (as full training will be given) an understanding and interest, particularly in software, would be a distinct advantage Previous experience of face-to-face or telephone-based customer service is desired Good understanding of technology and how it is applied in business A high degree of computer literacy and technical competency PERSONAL CHARACTERISTICS: Logical and analytical, with a methodical approach to problem-solving Solution-focused, with ability to prioritise Accurate, with high attention to detail Good team player, yet willing to take personal responsibility for issues Able to follow process and procedures Have a willingness to learn new systems Ability to meet deadlines and manage time effectively Able to be patient, tolerant and problem-solve accordingly Flexible and hardworking approach, with a can-do attitude A passion for success and always striving for excellence Persistent and resilient under pressure, with a good sense of humour Excellent administrative and organisational skills Self-motivated, resourceful and keen to learn and share knowledge Ability to work on own initiative Enthusiastic, motivated, empathetic and professional Be honest and act always with integrity Have a strong customer service mindset Hold a valid UK driving license Hold a valid passport.
Nov 10, 2021
Full time
Our client based in Wallingford is recruiting for a and enthusiastic Trainee Technical Support Coordinator to join our clients team, who is responsible for servicing software and services. The successful candidate will be enthusiastic about technology and thrive under pressure in a busy environment. They will be open to learning a wide range of new skills, have a logical approach to problem-solving with excellent attention to detail. The Technical Support Coordinator will handle support calls and emails from customers and internal staff, maintain hardware, prepare equipment for on-site delivery. They will report to the Head of Operations. This role may suit a candidate with a passion and interest in IT and seeking a role where they can utilise their skills. JOB RESPONSIBILITIES: Prepare new equipment and run maintenance on existing hardware Setup and prepare equipment for delivery to events Provide technical support for our on-site operations, including some weekends, early mornings and evenings Technical support for our SaaS solutions Set, maintain and exceed customer service standards Log all tickets within our CRM and keep up to date as they progress Progress all outstanding tickets and ensure they are resolved within the relevant time scales To encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to your line manager for improvements Attend training to develop relevant knowledge, techniques and skills Perform any other duties related to the support and delivery of the products, or related third party products, as directed by the management team from time to time. QUALIFICATIONS: Excellent communication skills, particularly over the telephone, with the ability to explain issues clearly and simply, both orally and in writing Although experience in an IT setting is not essential (as full training will be given) an understanding and interest, particularly in software, would be a distinct advantage Previous experience of face-to-face or telephone-based customer service is desired Good understanding of technology and how it is applied in business A high degree of computer literacy and technical competency PERSONAL CHARACTERISTICS: Logical and analytical, with a methodical approach to problem-solving Solution-focused, with ability to prioritise Accurate, with high attention to detail Good team player, yet willing to take personal responsibility for issues Able to follow process and procedures Have a willingness to learn new systems Ability to meet deadlines and manage time effectively Able to be patient, tolerant and problem-solve accordingly Flexible and hardworking approach, with a can-do attitude A passion for success and always striving for excellence Persistent and resilient under pressure, with a good sense of humour Excellent administrative and organisational skills Self-motivated, resourceful and keen to learn and share knowledge Ability to work on own initiative Enthusiastic, motivated, empathetic and professional Be honest and act always with integrity Have a strong customer service mindset Hold a valid UK driving license Hold a valid passport.
.At Aker Solutions we are changemakers and accelerators. With a proud history of delivering complex projects to the oil and gas industry, we are looking for talented individuals to help us shape the path towards a sustainable energy future. We are currently looking for a experienced HR Coordinator for a contract position. Be a focal point for all HR administration and operational support to the segments and functionsProvide advice and guidance and day-to-day operational support to managers and employees within area of responsibility, ensuring opinion is sought from more senior team members as requiredDeliver administration services against all standard people processes, including recruitment, selection, performance management, development, exitingSupport employee relations interface with employees and managers, in support of managing issues, conflicts, concerns or disputes, ensuring opinion is sought from more senior team members as requiredEnsure governance covering areas such as right to work, immigration licensing, equality and diversity, data privacy and rights of employeesMaintain accuracy of HR systems, ensuring compliant reporting for payroll and other personnel governance purposesProvide regular reporting as required by the business, using all available tools and systemsProvide interpretative information to managers and HR business partner Cover for logistics teams: - Rota management in line with project teams for planned and ad-hoc crew changesManagement of travel and accommodation, as required, for offshore personnel, taking into account COVID and other travel restrictions on national and overseas travelAssist with medevacs as necessaryAttention to detail, delivering quality resultsAdaptive and analytical thinking to solve problemVisibly demonstrates commitment to HSE through personal behaviour and active engagement in HSE activitiesPositive teamwork environment maintained to contribute to effective resultsPolicies, standards, procedures applied consistently, delivering exceptional people management performanceBuilds effective relationships with all stakeholders, peers, network, to achieve resultsDemonstrates a clear pattern of self-development which increases professional expertiseEmbraces and promotes changeProficient in Microsoft Windows, Outlook, Word, Excel and PowerPoint.Working knowledge in SAP or similarWorking towards HR qualification.SoftWare Skills Description: Microsoft;SAPExcellent administrative skills;General HR experience;Logistics knowledge;Attention to detailWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Nov 10, 2021
Full time
.At Aker Solutions we are changemakers and accelerators. With a proud history of delivering complex projects to the oil and gas industry, we are looking for talented individuals to help us shape the path towards a sustainable energy future. We are currently looking for a experienced HR Coordinator for a contract position. Be a focal point for all HR administration and operational support to the segments and functionsProvide advice and guidance and day-to-day operational support to managers and employees within area of responsibility, ensuring opinion is sought from more senior team members as requiredDeliver administration services against all standard people processes, including recruitment, selection, performance management, development, exitingSupport employee relations interface with employees and managers, in support of managing issues, conflicts, concerns or disputes, ensuring opinion is sought from more senior team members as requiredEnsure governance covering areas such as right to work, immigration licensing, equality and diversity, data privacy and rights of employeesMaintain accuracy of HR systems, ensuring compliant reporting for payroll and other personnel governance purposesProvide regular reporting as required by the business, using all available tools and systemsProvide interpretative information to managers and HR business partner Cover for logistics teams: - Rota management in line with project teams for planned and ad-hoc crew changesManagement of travel and accommodation, as required, for offshore personnel, taking into account COVID and other travel restrictions on national and overseas travelAssist with medevacs as necessaryAttention to detail, delivering quality resultsAdaptive and analytical thinking to solve problemVisibly demonstrates commitment to HSE through personal behaviour and active engagement in HSE activitiesPositive teamwork environment maintained to contribute to effective resultsPolicies, standards, procedures applied consistently, delivering exceptional people management performanceBuilds effective relationships with all stakeholders, peers, network, to achieve resultsDemonstrates a clear pattern of self-development which increases professional expertiseEmbraces and promotes changeProficient in Microsoft Windows, Outlook, Word, Excel and PowerPoint.Working knowledge in SAP or similarWorking towards HR qualification.SoftWare Skills Description: Microsoft;SAPExcellent administrative skills;General HR experience;Logistics knowledge;Attention to detailWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Associate Digital Project Manager - Derby/Nottingham/Flexible Junior/Associate Project Manager required for a leading technology provider based in the East Midlands. Within the role, you will gain the opportunity with well-known global businesses, working with innovative and leading technology solutions. The ideal candidate will have previous experience engaging with and coordinating technical and design project teams, with experience of managing the end-to-end project cycle. This role will ideally suit a project coordinator or Junior Project Manager that is looking for the next step in their project management career. The role will be a mix of home working and travelling a couple of days in the office in Nottingham. The ideal candidate will have previous experience managing multiple projects, ideally alongside knowledge of Waterfall and Agile Project Management methodologies. A passion for modern digital learning and software technology is also beneficial. Key Responsibilities of the Role Use of project coordination and management skills to manage multiple projects of varying size and complexity including digital learning, animations, and software developments. Effective communication and collaboration with clients and internal teams. Management of project budgets and delivery plans. Leading projects to ensure clients and internal teams feel they are in safe hands. Driving the delivery of quality, creativity, and innovation on your projects. Key Skills of the Role Experience engaging with and coordinating technical and design project teams. Project management to deliver plans with confidence and clarity and run client meetings. Proven record of managing the end-to-end project cycle - including budgets. Accomplished and adaptable written and verbal communication skills. Effective people skills, to build relationships internally and externally. Proven ability to work well within a team environment and a team player. Attention to detail and a focus on quality. The ability to work independently and proactively, including remotely. Salary The salary for this permanent position is between £28,000-£35,000 per annum. The organisation has an excellent benefits package on offer also. Interested?! Send your up-to-date CV to Josh Horne at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. Crimson is acting as an employment agency in regard to this vacancy Associate Digital Project Manager - Derby/Nottingham/Flexible
Nov 06, 2021
Full time
Associate Digital Project Manager - Derby/Nottingham/Flexible Junior/Associate Project Manager required for a leading technology provider based in the East Midlands. Within the role, you will gain the opportunity with well-known global businesses, working with innovative and leading technology solutions. The ideal candidate will have previous experience engaging with and coordinating technical and design project teams, with experience of managing the end-to-end project cycle. This role will ideally suit a project coordinator or Junior Project Manager that is looking for the next step in their project management career. The role will be a mix of home working and travelling a couple of days in the office in Nottingham. The ideal candidate will have previous experience managing multiple projects, ideally alongside knowledge of Waterfall and Agile Project Management methodologies. A passion for modern digital learning and software technology is also beneficial. Key Responsibilities of the Role Use of project coordination and management skills to manage multiple projects of varying size and complexity including digital learning, animations, and software developments. Effective communication and collaboration with clients and internal teams. Management of project budgets and delivery plans. Leading projects to ensure clients and internal teams feel they are in safe hands. Driving the delivery of quality, creativity, and innovation on your projects. Key Skills of the Role Experience engaging with and coordinating technical and design project teams. Project management to deliver plans with confidence and clarity and run client meetings. Proven record of managing the end-to-end project cycle - including budgets. Accomplished and adaptable written and verbal communication skills. Effective people skills, to build relationships internally and externally. Proven ability to work well within a team environment and a team player. Attention to detail and a focus on quality. The ability to work independently and proactively, including remotely. Salary The salary for this permanent position is between £28,000-£35,000 per annum. The organisation has an excellent benefits package on offer also. Interested?! Send your up-to-date CV to Josh Horne at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. Crimson is acting as an employment agency in regard to this vacancy Associate Digital Project Manager - Derby/Nottingham/Flexible
Senior AV Engineer/Subject Matter Expert - Lead Engineer, Installation, Commissioning, AV, Audio Visual, Polycom AV Coordinator, AV SME, Lead AV Engineer, Installation, Commissioning, AV, Audio Visual, Polycom, Senior AV Engineer 3 - 6 month contract Inside IR35 Start ASAP Remote with occasional travel to London and Surrey A large IT Managed Service Provider solutions firm require a Senior AV Engineer to be responsible for overlooking AV implementation projects. The successful candidate will be a Subject Matter Expert for AV technology (eg whiteboards, Polycom, Basco, Crestron, Cable Time, QSC etc) and act in an advisory capacity. This is an excellent opportunity for Senior AV Engineer with experience configuring software on the network and coordinating deployments with Project Managers. Skills and experience required: Excellent Senior AV Engineer experience, having worked with a wide range of AV technologies including (whiteboards, Polycom, Basco, Crestron, Cable Time, QSC etc) Vendor accreditation would be desirable such as Cisco, AMX and Crestron The ability to coordinate a team of engineers Experienced in coordinating AV projects and overseeing implementations Professional manner If you are seeking a new challenge, please apply with CV for further details.
Nov 05, 2021
Contractor
Senior AV Engineer/Subject Matter Expert - Lead Engineer, Installation, Commissioning, AV, Audio Visual, Polycom AV Coordinator, AV SME, Lead AV Engineer, Installation, Commissioning, AV, Audio Visual, Polycom, Senior AV Engineer 3 - 6 month contract Inside IR35 Start ASAP Remote with occasional travel to London and Surrey A large IT Managed Service Provider solutions firm require a Senior AV Engineer to be responsible for overlooking AV implementation projects. The successful candidate will be a Subject Matter Expert for AV technology (eg whiteboards, Polycom, Basco, Crestron, Cable Time, QSC etc) and act in an advisory capacity. This is an excellent opportunity for Senior AV Engineer with experience configuring software on the network and coordinating deployments with Project Managers. Skills and experience required: Excellent Senior AV Engineer experience, having worked with a wide range of AV technologies including (whiteboards, Polycom, Basco, Crestron, Cable Time, QSC etc) Vendor accreditation would be desirable such as Cisco, AMX and Crestron The ability to coordinate a team of engineers Experienced in coordinating AV projects and overseeing implementations Professional manner If you are seeking a new challenge, please apply with CV for further details.
As a Digital Account Manager for PS Website Design you will be part of a fun, supportive team working with some of the UK's leading brands. Digital Account Manager Near Leeds Salary £35k basic + bonus £55k OTE + Excellent Benefits Working hours 8.30 - 5.30 PS Website Design is an expanding digital marketing agency located in the heart of Ilkley, near Leeds, West Yorkshire. We offer complete digital solutions, including Design & Branding, Web & Software Development, Search Engine Optimisation, Paid Advertising and Social Media Management. Plus, everything is done in-house, giving our clients' direct contact with the team, greater control over their project and faster response times. We are now on the lookout for a talented Digital Account Manager to join our growing team. Your role will be to deliver excellent customer service while meeting targets for profitability, budget and timescales. You'll be working closely with our Account Director, focusing on growth, client retention and strategic direction. We're all working remotely just now, but you will be working from our modern offices in the long term. You'll need to have experience working within the digital industry as we're looking for someone who can hit the ground running. Over the past 11 years, we've built a reputation for delivering exceptional digital solutions with outstanding customer service. Your responsibilities will include: Building and maintaining strong relationships with PS clients, understanding their businesses and ensuring they are taking advantage of the full range of PS services. Taking ownership of client works by managing every detail of projects, including: the brief, quotations, standards, and deadlines; you will proactively resolve issues to keep things running smoothly. Communicating effectively with clients, identifying scope change, reinforcing the value of PS works and managing expectations. Recommending appropriate services to maximise the revenue for the agency. Maintaining standards and processes, prioritising effectively, motivating the team to hit deadlines, and supporting directors with reports and invoicing information. Required Qualifications Passionate, hard-working attitude and commitment to customer service. Minimum of 2 years' experience in managing client requirements, delivering results and project management. Background in creative and digital marketing solutions in a business or agency environment. Ability to provide strategic thinking for clients and identify upsell opportunities. Awareness of commercial objectives and business strategy. Excellent communication skills, friendly manner and professionalism that builds confidence. Experience in taking and fulfilling detailed briefs and running meetings. Ability to support team objectives and build positive relationships with colleagues. Self-starter determination with the ability to prioritise effectively and work independently to meet deadlines. A track record of delivering high standards with an attention to detail in a fast-paced environment. Benefits We are a friendly team and have regular social meetings (online for the moment) and a weekly PS team game. When office life starts again, you'll enjoy our amazing state of the art office which includes a barista coffee machine, modern breakout room with pool table, plus a monthly team breakfast. Throughout the year there are nights out with the team and a Christmas party to remember! It's not just a work thing - we all really like each other! We also take career development and training seriously and as we continue to grow, we envisage your skills and personal development to do the same. Other perks include 25 days holiday + a day off on your birthday and PS operates a pension and private healthcare scheme. How to apply for this Digital Account Manager job near Leeds If you have the skills and experience and feel you can make a difference, then please click "apply" today. Watch out for an email enabling you to update your profile and application. How to apply for the Digital Account Manager role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be eligible to work in the UK. Other suitable skills and experience includes: Account Management, Project Coordinator, Computer and IT jobs Leeds, IT jobs Yorkshire, Media, Communications and Writing, Advertising and Marketing, Creative Agency
Oct 06, 2021
Full time
As a Digital Account Manager for PS Website Design you will be part of a fun, supportive team working with some of the UK's leading brands. Digital Account Manager Near Leeds Salary £35k basic + bonus £55k OTE + Excellent Benefits Working hours 8.30 - 5.30 PS Website Design is an expanding digital marketing agency located in the heart of Ilkley, near Leeds, West Yorkshire. We offer complete digital solutions, including Design & Branding, Web & Software Development, Search Engine Optimisation, Paid Advertising and Social Media Management. Plus, everything is done in-house, giving our clients' direct contact with the team, greater control over their project and faster response times. We are now on the lookout for a talented Digital Account Manager to join our growing team. Your role will be to deliver excellent customer service while meeting targets for profitability, budget and timescales. You'll be working closely with our Account Director, focusing on growth, client retention and strategic direction. We're all working remotely just now, but you will be working from our modern offices in the long term. You'll need to have experience working within the digital industry as we're looking for someone who can hit the ground running. Over the past 11 years, we've built a reputation for delivering exceptional digital solutions with outstanding customer service. Your responsibilities will include: Building and maintaining strong relationships with PS clients, understanding their businesses and ensuring they are taking advantage of the full range of PS services. Taking ownership of client works by managing every detail of projects, including: the brief, quotations, standards, and deadlines; you will proactively resolve issues to keep things running smoothly. Communicating effectively with clients, identifying scope change, reinforcing the value of PS works and managing expectations. Recommending appropriate services to maximise the revenue for the agency. Maintaining standards and processes, prioritising effectively, motivating the team to hit deadlines, and supporting directors with reports and invoicing information. Required Qualifications Passionate, hard-working attitude and commitment to customer service. Minimum of 2 years' experience in managing client requirements, delivering results and project management. Background in creative and digital marketing solutions in a business or agency environment. Ability to provide strategic thinking for clients and identify upsell opportunities. Awareness of commercial objectives and business strategy. Excellent communication skills, friendly manner and professionalism that builds confidence. Experience in taking and fulfilling detailed briefs and running meetings. Ability to support team objectives and build positive relationships with colleagues. Self-starter determination with the ability to prioritise effectively and work independently to meet deadlines. A track record of delivering high standards with an attention to detail in a fast-paced environment. Benefits We are a friendly team and have regular social meetings (online for the moment) and a weekly PS team game. When office life starts again, you'll enjoy our amazing state of the art office which includes a barista coffee machine, modern breakout room with pool table, plus a monthly team breakfast. Throughout the year there are nights out with the team and a Christmas party to remember! It's not just a work thing - we all really like each other! We also take career development and training seriously and as we continue to grow, we envisage your skills and personal development to do the same. Other perks include 25 days holiday + a day off on your birthday and PS operates a pension and private healthcare scheme. How to apply for this Digital Account Manager job near Leeds If you have the skills and experience and feel you can make a difference, then please click "apply" today. Watch out for an email enabling you to update your profile and application. How to apply for the Digital Account Manager role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be eligible to work in the UK. Other suitable skills and experience includes: Account Management, Project Coordinator, Computer and IT jobs Leeds, IT jobs Yorkshire, Media, Communications and Writing, Advertising and Marketing, Creative Agency