EY
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity The selected candidate will: Designs the technical architecture to address business requirements, including the design of system configurations (hardware, software, and messaging, as appropriate), solving complex problems in realms where solutions may not currently exist, necessitating new solutions / ways of working / technologies and proactively articulating these to the business Develops positive relationships across the business to understand requirements, applies deep technical knowledge of product or capability to solve business problems and works closely with development teams to oversee implementation For this specific request we are looking for someone with an infrastructure background. Your key responsibilities Provides innovative and practical designs for the design and integration of new and existing systems, applying advanced technical capabilities Provides technical expertise to maximize improve value from new and existing IT products and solutions and may lead on tool evaluation efforts including the definition of evaluation criteria, tool identification and the actual evaluation Guides others in resolving sophisticated issues in technical architecture and solves sophisticated, escalated aspects of a project and contributes to project management activities, such as providing estimates for tasks Works across multidisciplinary teams and with the business to deliver simple and easy to use systems that meet user needs and gains client / business customers' buy-in consensus Provides coaching, mentoring and support to development teams during integration of components and services across the eco-system, frameworks and platforms Reviews and develops due diligence to confirm the developed solution complies aligns with architectural design Contributes to development standards to promote optimization and consistency (including code modularization and reuse) Skills and attributes for success Has an advanced understanding of technical architecture and can apply this in the development of components of highly scalable, redundant and fault tolerant systems. Operates with production first and test first mindset. Boosts developer productivity and velocity to shorter the inner loop and minimize churn Profound understanding of Machine Learning use cases and identifies areas where AI can help To qualify for the role you must have Bachelor's Degree in Computer Science, Economics, Engineering, IT, Mathematics, or related field preferred Strong coding and development experience in .NET and Angular Background as a development lead and has acted as a POC for designing, developing, and implementing software/applications Azure cloud experience is preferred Experience of ""owning"" the design of a major/large component of an application or software architecture Possesses deep knowledge on technical architecture spanning across all aspects of each system and how it can be applied in a business context Proven experience in delivering effective technical architecture strategies Preferred technical skills include Azure infrastructure, networking , security knowledge. Ideally, you'll also have CNCF Certification Azure, GCP or AWS Cloud Certified CISSIP Preferred to have knowledge on disaster recovery processes, methods and infrastructure for same. What we look for A self-starter, independent-thinker, curious and creative person with ambition and passion! What we offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity The selected candidate will: Designs the technical architecture to address business requirements, including the design of system configurations (hardware, software, and messaging, as appropriate), solving complex problems in realms where solutions may not currently exist, necessitating new solutions / ways of working / technologies and proactively articulating these to the business Develops positive relationships across the business to understand requirements, applies deep technical knowledge of product or capability to solve business problems and works closely with development teams to oversee implementation For this specific request we are looking for someone with an infrastructure background. Your key responsibilities Provides innovative and practical designs for the design and integration of new and existing systems, applying advanced technical capabilities Provides technical expertise to maximize improve value from new and existing IT products and solutions and may lead on tool evaluation efforts including the definition of evaluation criteria, tool identification and the actual evaluation Guides others in resolving sophisticated issues in technical architecture and solves sophisticated, escalated aspects of a project and contributes to project management activities, such as providing estimates for tasks Works across multidisciplinary teams and with the business to deliver simple and easy to use systems that meet user needs and gains client / business customers' buy-in consensus Provides coaching, mentoring and support to development teams during integration of components and services across the eco-system, frameworks and platforms Reviews and develops due diligence to confirm the developed solution complies aligns with architectural design Contributes to development standards to promote optimization and consistency (including code modularization and reuse) Skills and attributes for success Has an advanced understanding of technical architecture and can apply this in the development of components of highly scalable, redundant and fault tolerant systems. Operates with production first and test first mindset. Boosts developer productivity and velocity to shorter the inner loop and minimize churn Profound understanding of Machine Learning use cases and identifies areas where AI can help To qualify for the role you must have Bachelor's Degree in Computer Science, Economics, Engineering, IT, Mathematics, or related field preferred Strong coding and development experience in .NET and Angular Background as a development lead and has acted as a POC for designing, developing, and implementing software/applications Azure cloud experience is preferred Experience of ""owning"" the design of a major/large component of an application or software architecture Possesses deep knowledge on technical architecture spanning across all aspects of each system and how it can be applied in a business context Proven experience in delivering effective technical architecture strategies Preferred technical skills include Azure infrastructure, networking , security knowledge. Ideally, you'll also have CNCF Certification Azure, GCP or AWS Cloud Certified CISSIP Preferred to have knowledge on disaster recovery processes, methods and infrastructure for same. What we look for A self-starter, independent-thinker, curious and creative person with ambition and passion! What we offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Just IT
Barnet, Hertfordshire
My client is looking for Support Engineer to be responsible for providing predominantly 2nd/3rd line software and hardware support to a broad range of end clients. Working as part of a small team this role is to ensure support requests are effectively managed throughout their lifecycle, providing business users with timely solutions and excellent customer service. Central to this is the IT Helpdesk team who provide day to day support to the users in person and online. This role is primarily is focused around on-site support where remote support is not possible. Key Duties * Providing an excellent customer service to clients. * Resolving helpdesk queries and tickets. * Schedule appointments, prepare presentations, demonstrate equipment. * Develop solutions that demonstrate value added benefits to customers. * Listen and understand customer needs and requirements with high priority on customer satisfaction. * Maintain knowledge of company and competitor's equipment. * Assist with configuration, support, servicing, and repairs of ICT equipment used across sites. * Provide support for IT systems such as Office 365, Outlook, Windows 10, website, internet, MS Office etc. * Monitor, respond and resolve tickets logged, escalating complex issues as appropriate, as well as proactively identifying and resolving issues. * Document all faults and resolutions, accurately and systematically to meet standards and ensure that all user problems are escalated appropriately, and users are informed on progress. * Configure, test, deploy and troubleshoot a varied range of software applications from standard business applications to more specialist software. Candidate Profile Advanced communication skills to be used in writing, presentations, general customer interactions, and with internal company management. Command of English as 1st language is a must. * Enthusiasm and positive attitude. Ability to pay attention to detail & manage multiple ongoing client engagements. * Ability to perform under pressure and work well in a team environment. * Must have the ability to work remotely and the discipline to be successful without direct supervision. Independent self-starter attitude with a strong work ethic. * Must have a driver's licence and have their own method of transportation. * MUST BE LOCAL TO North West London. Skills Required * Navigating around using both Windows and Apple Mac computer operating systems. * Basic Knowledge of IP/SIP telephony architecture and Data Networking. * Google Suite, Sharepoint, Intune experience is required Other Desired Skills * Windows Server 2016 - 2019. * Windows 10 Professional. * Office365 management. * Microsoft Exchange administration. * DHCP / DNS administration. * Microsoft Active Directory Domain. * Advanced networking (VPN's). * Antivirus. * Azure/AWS. * Network patching (cabling). * Book analogue line and broadband/ethernet installations/migrations. * MDM product set-up and deployment. Company Overview My client is a small boutique company that provides VOIP, Broadband, Mobile and general IT support to clients across London from various backgrounds.
My client is looking for Support Engineer to be responsible for providing predominantly 2nd/3rd line software and hardware support to a broad range of end clients. Working as part of a small team this role is to ensure support requests are effectively managed throughout their lifecycle, providing business users with timely solutions and excellent customer service. Central to this is the IT Helpdesk team who provide day to day support to the users in person and online. This role is primarily is focused around on-site support where remote support is not possible. Key Duties * Providing an excellent customer service to clients. * Resolving helpdesk queries and tickets. * Schedule appointments, prepare presentations, demonstrate equipment. * Develop solutions that demonstrate value added benefits to customers. * Listen and understand customer needs and requirements with high priority on customer satisfaction. * Maintain knowledge of company and competitor's equipment. * Assist with configuration, support, servicing, and repairs of ICT equipment used across sites. * Provide support for IT systems such as Office 365, Outlook, Windows 10, website, internet, MS Office etc. * Monitor, respond and resolve tickets logged, escalating complex issues as appropriate, as well as proactively identifying and resolving issues. * Document all faults and resolutions, accurately and systematically to meet standards and ensure that all user problems are escalated appropriately, and users are informed on progress. * Configure, test, deploy and troubleshoot a varied range of software applications from standard business applications to more specialist software. Candidate Profile Advanced communication skills to be used in writing, presentations, general customer interactions, and with internal company management. Command of English as 1st language is a must. * Enthusiasm and positive attitude. Ability to pay attention to detail & manage multiple ongoing client engagements. * Ability to perform under pressure and work well in a team environment. * Must have the ability to work remotely and the discipline to be successful without direct supervision. Independent self-starter attitude with a strong work ethic. * Must have a driver's licence and have their own method of transportation. * MUST BE LOCAL TO North West London. Skills Required * Navigating around using both Windows and Apple Mac computer operating systems. * Basic Knowledge of IP/SIP telephony architecture and Data Networking. * Google Suite, Sharepoint, Intune experience is required Other Desired Skills * Windows Server 2016 - 2019. * Windows 10 Professional. * Office365 management. * Microsoft Exchange administration. * DHCP / DNS administration. * Microsoft Active Directory Domain. * Advanced networking (VPN's). * Antivirus. * Azure/AWS. * Network patching (cabling). * Book analogue line and broadband/ethernet installations/migrations. * MDM product set-up and deployment. Company Overview My client is a small boutique company that provides VOIP, Broadband, Mobile and general IT support to clients across London from various backgrounds.