The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Brief: A fantastic and exciting opportunity has arisen for a Senior .Net Developer, within a leading travel company that is a pre-eminent escorted touring specialist. The role will be reporting to the Group Technology Manager and will be working closely with existing highly experience team of developers.We are looking for a Senior Application Developer to join the technology team working on existing and future projects from troubleshooting legacy systems to greenfield projects. You will be responsible for creating, enhancing and maintaining core API's, mobile and web applications covering anything from routing and vehicle tracking, managing customers and bookings to cutting edge AI tech to make the most of our data driven approach to business.As a developer you will be working through the full life cycle of software projects from planning & designing, coding & testing through to maintenance and support, make sure it's all implemented correctly to high standards.You will have the opportunity to work with the latest technologies on a variety of projects, this role is for a driven and ambitious software developer. You will be passionate about solving problems, working alongside some talented developers using the latest technologies. Key Responsibilities and accountabilities: Developing and maintaining our existing ecommerce web sites to improve the customer journey. Improvements and enhancements to our existing back-office applications Working with our cross device mobile app (Flutter) Working on and Migrating Legacy Web Apps to Modern Frameworks Essential Skills: Working in an Agile environment Using Azure DevOps to manage pipelines and releases in an CI/CD environment Knowledge of .NET Core and C# using Entity Framework Hands on experience with ASP.NET - MVC or Blazor Microsoft SQL Server Coordinating with the team to meet project related deliverables Providing user support and advice when required Collaborative approach and happy to mentor team members Desirable but not essential: Using Azure Serverless or Containerised Technologies Working with Microservices architecture Flutter Mobile Development Experience developing web-based applications in Angular, VBScript/ASP (Legacy Apps) AI, Azure AI, Elastic Search, Open AI / Chat GPT / CoPilot Awareness of good UI/UX Standards Experience: 4+ years of software development experience in a developer role or similar, ideally using .Net technologies. What you will get: Competitive salary package £45-50k DOE with annual salary review 22 days holiday + bank holidays - increasing each year up to 25 Additional leave for your birthday Up to 5 days additional leave & up to £1500 allowance towards a Leger Shearings Group Coach Tour holiday Ability to purchase up to 5 additional holiday days Free connected travel insurance when travelling on a Leger Shearings group break Friends & family discount Free eye test Social events such as summer party, plus more REF-
Apr 18, 2024
Full time
Job Brief: A fantastic and exciting opportunity has arisen for a Senior .Net Developer, within a leading travel company that is a pre-eminent escorted touring specialist. The role will be reporting to the Group Technology Manager and will be working closely with existing highly experience team of developers.We are looking for a Senior Application Developer to join the technology team working on existing and future projects from troubleshooting legacy systems to greenfield projects. You will be responsible for creating, enhancing and maintaining core API's, mobile and web applications covering anything from routing and vehicle tracking, managing customers and bookings to cutting edge AI tech to make the most of our data driven approach to business.As a developer you will be working through the full life cycle of software projects from planning & designing, coding & testing through to maintenance and support, make sure it's all implemented correctly to high standards.You will have the opportunity to work with the latest technologies on a variety of projects, this role is for a driven and ambitious software developer. You will be passionate about solving problems, working alongside some talented developers using the latest technologies. Key Responsibilities and accountabilities: Developing and maintaining our existing ecommerce web sites to improve the customer journey. Improvements and enhancements to our existing back-office applications Working with our cross device mobile app (Flutter) Working on and Migrating Legacy Web Apps to Modern Frameworks Essential Skills: Working in an Agile environment Using Azure DevOps to manage pipelines and releases in an CI/CD environment Knowledge of .NET Core and C# using Entity Framework Hands on experience with ASP.NET - MVC or Blazor Microsoft SQL Server Coordinating with the team to meet project related deliverables Providing user support and advice when required Collaborative approach and happy to mentor team members Desirable but not essential: Using Azure Serverless or Containerised Technologies Working with Microservices architecture Flutter Mobile Development Experience developing web-based applications in Angular, VBScript/ASP (Legacy Apps) AI, Azure AI, Elastic Search, Open AI / Chat GPT / CoPilot Awareness of good UI/UX Standards Experience: 4+ years of software development experience in a developer role or similar, ideally using .Net technologies. What you will get: Competitive salary package £45-50k DOE with annual salary review 22 days holiday + bank holidays - increasing each year up to 25 Additional leave for your birthday Up to 5 days additional leave & up to £1500 allowance towards a Leger Shearings Group Coach Tour holiday Ability to purchase up to 5 additional holiday days Free connected travel insurance when travelling on a Leger Shearings group break Friends & family discount Free eye test Social events such as summer party, plus more REF-
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
Apr 18, 2024
Full time
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
Responsive Engineering
Newcastle Upon Tyne, Tyne And Wear
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: £32,000 - £38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Apr 18, 2024
Full time
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: £32,000 - £38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
Apr 18, 2024
Full time
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
Development Engineer Location: Hybrid/London Salary: 60,000 - 65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development lifecycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members / new colleagues to assist with knowledge transfer, on boarding and pair coding / code reviews. In this role, you will be primarily responsible for: Delivery of high-quality development work results (structure, content, form) Integrating the application front-end services (with a basic understanding of web front-end technologies) Managing the exchange of data between different backend services (owned by separate development teams) and front-end application and third party API integration Development of all server-side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable Introducing and owning technical user stories for integration and service optimisation Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence / knowledge base articles Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (e.g. logging, capacity / performance management, monitoring and distributed tracing / debugging) End-to-end thinking during development - supporting and improving releases from test to integration and production environments Proactive skill and artefact building with regards assessing and adopting new technologies Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions Providing and collaborating to produce development work estimates Following agile software development lifecycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: Delivering integration micro-service patterns using Java Spring Boot Applying SOLID principles and creating clean code Experience working with streaming data (e.g. Apache Kafka) and AWS native messaging/streaming features API specification/design and documentation Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: Jenkins, Drone, AWS CodeCommit / Pipeline / Deploy Atlassian stack, Azure DevOps / Docker / Kubernetes / Function as a Service deployments Broader AWS knowledge (e.g. S3, KMS, EKS) Great attention to detail, organisational skills and a keen analytical mind Experience with front-end JavaScript frameworks, such as React Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance / secure services, high throughput / availability non-functional demands) Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience SC Cleared Experienced in consulting and ability to cope with pressured environments. Ideally Public Sector/Central Government experience Proven experience as Microservices Developer Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 18, 2024
Full time
Development Engineer Location: Hybrid/London Salary: 60,000 - 65,000 Our client is looking for a Developer in the Java/Microservices/AWS space to join a growing practice. What you'll be doing: You will be part of an agile team contributing to the build of digital products, developing new and enhancing existing software components. Your primary role is to develop clean code, adhering to SOLID principles that is well tested, performant and maintainable. They should adhere to the agreed development lifecycle, frameworks and quality criteria and collaborate readily with other agile delivery team members to enable the right outcome for the customer. This includes, working with Quality Assurance to support test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members / new colleagues to assist with knowledge transfer, on boarding and pair coding / code reviews. In this role, you will be primarily responsible for: Delivery of high-quality development work results (structure, content, form) Integrating the application front-end services (with a basic understanding of web front-end technologies) Managing the exchange of data between different backend services (owned by separate development teams) and front-end application and third party API integration Development of all server-side logic, working with BA and Quality Assurance to ensure business logic is implemented as required and fully testable Introducing and owning technical user stories for integration and service optimisation Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence / knowledge base articles Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) Addressing non-functional requirements and operational/support-relevant topics during conception and implementation (e.g. logging, capacity / performance management, monitoring and distributed tracing / debugging) End-to-end thinking during development - supporting and improving releases from test to integration and production environments Proactive skill and artefact building with regards assessing and adopting new technologies Presentation and demonstration of concepts and services via show-and-tell demos, tech-talks and taking part in direct user feedback and evaluation sessions Providing and collaborating to produce development work estimates Following agile software development lifecycles, but maintaining foresight to reduce tech debt where possible and not at the cost of good documentation, test automation and non-functional considerations Working under pressure and at pace when required to meet urgent client needs. What experience you'll bring: In order to be successful in this role, you will have proven experience in and a solid understanding of most of the following: Delivering integration micro-service patterns using Java Spring Boot Applying SOLID principles and creating clean code Experience working with streaming data (e.g. Apache Kafka) and AWS native messaging/streaming features API specification/design and documentation Working with SQL and NoSQL data sources such as Postgres and Mongo Experience with DevOps tooling and application hosting services such as: Jenkins, Drone, AWS CodeCommit / Pipeline / Deploy Atlassian stack, Azure DevOps / Docker / Kubernetes / Function as a Service deployments Broader AWS knowledge (e.g. S3, KMS, EKS) Great attention to detail, organisational skills and a keen analytical mind Experience with front-end JavaScript frameworks, such as React Proven delivery success in large scale development projects (including, for example, enterprise integration patterns, high assurance / secure services, high throughput / availability non-functional demands) Demonstrable collaborative team working and taking ownership of delivery commitments and addressing challenges Education and Experience SC Cleared Experienced in consulting and ability to cope with pressured environments. Ideally Public Sector/Central Government experience Proven experience as Microservices Developer Ideally AWS or Kubernetes Application Developer Certified Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The AWE Security team has a vital role in support of the most important mission - to protect AWE s information and assets providing greater education and awareness, application of procedures and assurance. This is a role where you can directly contribute to building the future of national security, s upport the programme to maintain the highest levels of security. The Enterprise Applications team at AWE are looking to hire a Senior Applications Consultant who will be responsible for the delivery and support of the existing Workday Payroll solution. Location - Reading area Salary - £45,100 - £65,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Understand from the business (working with Directors, Programme Managers, Resource Managers and Process Owners etc.) what information they require to deliver their requirements. Using expertise in the Application Platform and in how it supports business process, proposes technical solutions (seeking to exploit existing tools and technologies). To provide business analysis services (requirements gathering, process design and improvement) and business change services in support of CIO projects, tasks and services. Produces effective work plans and documentation to support the team through development and upgrades. Maintain a full understanding of the functional configuration of the application to be able to provide business support and troubleshooting of errors. Acts as the leading functional expert for business capability within their specific functional area. Providing practical assistance and expert advice in all aspects of Application Functionality. Maintain an understanding of the data flows within and between applications to provide support to end to end business processes. Assessing safety and security implications of the information delivered through the application across the business and ensuring appropriate action is taken. Proactive identification of opportunities for developing application capability across the business. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Work with the business sponsors and key users to understand and develop business processes and produce plans for implementation of changes to Workday. Provide problem diagnosis for the Workday Payroll module. Work effectively with Workday and support partners to resolve issues. Participate in scoping and testing activities for changes and upgrades, particularly the bi-annual feature releases. Liaise with Helpdesk, suppliers and other consultants. Support the business in the design of new processes and changes to existing processes. Maintain configuration baseline documentation. Support end user activities at key times e.g. Year end. To ensure that adequate assurance procedures are applied to the work undertaken so that the high standards of safety appropriate to a nuclear licensed site are achieved during the project period and that the required standards of reliability and safety performance of the constituent systems are achieved in the deliverables. Take an active role in the implementation of Company/Local Procedures and Systems of Work to safeguard People, Quality, Security and the Environment including compliance with the requirements of current legislation. Ensuring the understanding and application of responsibilities with regard to the Company s Environment, Health, Safety, Security and Quality Standards. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: Good business knowledge of the Workday Payroll & HCM functional area and role. Proven experience configuring within Workday Payroll. Strong understanding of the Payroll business environment and constraints to add value through the definition and delivery of information available from the Workday Payroll module. Good understanding of Data Protection Act requirements. Able to build knowledge and train internal team on Workday Payroll capabilities. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 18, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The AWE Security team has a vital role in support of the most important mission - to protect AWE s information and assets providing greater education and awareness, application of procedures and assurance. This is a role where you can directly contribute to building the future of national security, s upport the programme to maintain the highest levels of security. The Enterprise Applications team at AWE are looking to hire a Senior Applications Consultant who will be responsible for the delivery and support of the existing Workday Payroll solution. Location - Reading area Salary - £45,100 - £65,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Understand from the business (working with Directors, Programme Managers, Resource Managers and Process Owners etc.) what information they require to deliver their requirements. Using expertise in the Application Platform and in how it supports business process, proposes technical solutions (seeking to exploit existing tools and technologies). To provide business analysis services (requirements gathering, process design and improvement) and business change services in support of CIO projects, tasks and services. Produces effective work plans and documentation to support the team through development and upgrades. Maintain a full understanding of the functional configuration of the application to be able to provide business support and troubleshooting of errors. Acts as the leading functional expert for business capability within their specific functional area. Providing practical assistance and expert advice in all aspects of Application Functionality. Maintain an understanding of the data flows within and between applications to provide support to end to end business processes. Assessing safety and security implications of the information delivered through the application across the business and ensuring appropriate action is taken. Proactive identification of opportunities for developing application capability across the business. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Work with the business sponsors and key users to understand and develop business processes and produce plans for implementation of changes to Workday. Provide problem diagnosis for the Workday Payroll module. Work effectively with Workday and support partners to resolve issues. Participate in scoping and testing activities for changes and upgrades, particularly the bi-annual feature releases. Liaise with Helpdesk, suppliers and other consultants. Support the business in the design of new processes and changes to existing processes. Maintain configuration baseline documentation. Support end user activities at key times e.g. Year end. To ensure that adequate assurance procedures are applied to the work undertaken so that the high standards of safety appropriate to a nuclear licensed site are achieved during the project period and that the required standards of reliability and safety performance of the constituent systems are achieved in the deliverables. Take an active role in the implementation of Company/Local Procedures and Systems of Work to safeguard People, Quality, Security and the Environment including compliance with the requirements of current legislation. Ensuring the understanding and application of responsibilities with regard to the Company s Environment, Health, Safety, Security and Quality Standards. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: Good business knowledge of the Workday Payroll & HCM functional area and role. Proven experience configuring within Workday Payroll. Strong understanding of the Payroll business environment and constraints to add value through the definition and delivery of information available from the Workday Payroll module. Good understanding of Data Protection Act requirements. Able to build knowledge and train internal team on Workday Payroll capabilities. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Responsive Engineering
Newcastle Upon Tyne, Tyne And Wear
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: 32,000 - 38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Apr 18, 2024
Full time
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: 32,000 - 38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Apr 18, 2024
Full time
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 6 month fixed term contract and will require you to be onsite 4 days a week in the Hammersmith office. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Apr 18, 2024
Full time
Work as a principal part of the Disney Destinations International team supporting Walt Disney Travel Company (UK & Ireland) ecommerce platform and portfolio of marketing microsites. As a key member of the development team you will maintain and update the bespoke ecommerce platform, taking a lead role in evolving the front and back-end technology stack and migrating legacy code across to an ASP.NET framework. Translate user requirements and/or static designs into semantic HTML markup, utilising client-side scripting to efficiently deliver rich functionality, and CSS to ensure responsive design across device types. This role is an 6 month fixed term contract and will require you to be onsite 4 days a week in the Hammersmith office. Areas of Responsibility Take a leading role in Front and Back-end website development, managing junior team members to deliver complex solutions across full development life cycle, bringing a talent for complex problem solving and ability to provide new perspectives to bear on consistently improving the team and product. Organize and manage website release process both on legacy and MVC web applications, ensuring feature code can enter production smoothly and seamlessly. Take line-management responsibility for two junior developers, providing regular performance reviews, technical direction and mentoring. Ensure direct reports are cognizant of company and team processes and practices and act as a resource on technical and business requirements. Work with the relevant business partners to resolve any HR issues direct reports may have. Write and evangelize maintainable, scalable, fault-tolerant code, utilizing SOLID principles and OO design/architectural patterns. Ensure standards and best-practices are understood and followed by all team members, training and mentoring where necessary. Demonstrates conceptual and practical expertise in platform architecture, ideally with experience of complex greenfield web applications. Take Scrum management responsibility when required, running scrum ceremonies (retro, shaping, daily standups) and ensuring the team is empowered to meet sprint commitments. Provide technical expertise and in-depth knowledge to digital production team in requirement and scoping meetings in order to create accurate and detailed feature requirements. Mentor and support more junior team members. Lead on small projects both independently and in supervisory role, helping upskill the team in both technical and product knowledge. Proactively manage tools, hardware and environments to support development requirements. Manage integration with third party software providers (e.g. Queue-It), taking responsibility for maintaining the relationship and integrating the technology successfully into the website. Motivate and lead team members to identify workflows and services for managing code, from version control to deployment strategies. Log and troubleshoot errors using appropriate tools. Proactively research and explore techniques to maintain position at the forefront of technology and enhance future business offerings. Areas of Accountability The position has direct responsibility to Lead Application Developer, Walt Disney Travel Company (International). Accountable to multiple stakeholders across DDI Sales & Marketing. Experience and Professional Qualifications Required Strong background in digital experience with an extensive digital portfolio. Experience with bespoke ecommerce web applications essential. Experience in a development role, either client- or agency-side. Degree or equivalent in Computer Science (or related field). Skills Required Experienced full-stack developer with in-depth back-end (C#, ASP.NET, MVC 5) and front-end (HTML, CSS, JavaScript, jQuery, react) web application knowledge. Extensive experience with Visual Studio, or equivalent IDE. Significant experience and understanding of SOAP WebServices and XML/XPATH. Solid experience of RESTful API development and consumption. Significant working knowledge of SQL Server and T-SQL queries and code-first Entity Framework ORM development. Experience with IoC containers (Autofac, Ninject etc) DevOps experience, with knowledge of CI and automated build tools (e.g. TeamCity, Cake, Octopus) Experience with SDL Tridion (or similar enterprise CMS) desirable Experience with Photoshop (other Adobe CC desirable). Experience with unit testing frameworks (e.g. NUnit, MOQ, Specflow) Experience leading an Agile team in a Scrum Master capacity. Proven expertise with source code management products and processes (e.g. Git, Gitflow, SourceTree) Experience with issue tracking software (e.g. JIRA) Experience with NuGet package manager. Comfortable working in small teams, and taking the lead in managing development tools, environments, etc. as required. Proven track record of delivering features and projects to deadlines and hitting milestones. Understanding of application/database bottlenecks and performance tuning, and ability to troubleshoot with appropriate tools. Equal opportunity The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
TECHNICAL PROJECT MANAGER £80,000 - £85,000 LONDON HYBRID Do you come from a developer background with a passion for project management? Would you like to manage your own projects as well as being hands on with .NET, Python, React? Due to growth, our client a London based brokers and market maker is seeking a Technical Programme Manager to join them on a permanent basis! Our client is a London based broker with global presence in the market, which has been established for 50 years. Due to expansion plans and growth, they are seeking a Technical Project Manager to join their growing team. If you have a background in programming/development and are looking to take a step back into a more project/programme management role but still maintain a hands on mindset this could be the role for you! In this role, you will be responsible for all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Technical PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. As a Technical Project Manager, your responsibilities will include: Reporting to the Head of Marketing and Projects, the Technical Program Manager will be responsible for delivering technology projects, on time and within budgetary constraints. The role involves all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Senior PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. The individual will be responsible for business relationships with its technology partners and for identifying suitable software developers as per the business requirements. Day-to-day, the Technical PM will be accountable for working successfully alongside the existing technology partners to ensure smooth running of its core business applications. The Technical PM will manage the source code repositories, ensuring technology IP is complete, up-to-date and conforms to internal guidelines. This is very much a hands-on role, where the successful candidate will be involved in providing direct technical expertise on projects. As a Technical Project Manager, you will: A minimum of 3-5 years previous experience Be a graduate or of graduate calibre, will have a technology background, and hold a formal project management qualification. Technical proficiencies: .NET stack, C#, Python, React, Angular, SQL Experience in CI/CD pipelines, GitHub projects, GitHub Enterprise Server, Azure DevOps, container technologies (Docker, Kubernetes etc.,) and API gateway Proven track record of managing and delivering projects, ideally within the financial services sector. An excellent communicator who has well-developed interpersonal skills, supported by strong organisational skills. What's in it for you? This is a fantastic opportunity for a Technical Project Manager to join a highly successful and well-respected business. As well as a salary of up £80,000 - £85,000, benefits include: Remote working Discretionary bonus scheme Group income protection Gym membership May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
TECHNICAL PROJECT MANAGER £80,000 - £85,000 LONDON HYBRID Do you come from a developer background with a passion for project management? Would you like to manage your own projects as well as being hands on with .NET, Python, React? Due to growth, our client a London based brokers and market maker is seeking a Technical Programme Manager to join them on a permanent basis! Our client is a London based broker with global presence in the market, which has been established for 50 years. Due to expansion plans and growth, they are seeking a Technical Project Manager to join their growing team. If you have a background in programming/development and are looking to take a step back into a more project/programme management role but still maintain a hands on mindset this could be the role for you! In this role, you will be responsible for all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Technical PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. As a Technical Project Manager, your responsibilities will include: Reporting to the Head of Marketing and Projects, the Technical Program Manager will be responsible for delivering technology projects, on time and within budgetary constraints. The role involves all aspects of the project life cycle, from requirements gathering to specification writing and managing change releases. The Senior PM will also be required to devise test plans and work with the relevant business departments to complete user-acceptance testing. The individual will be responsible for business relationships with its technology partners and for identifying suitable software developers as per the business requirements. Day-to-day, the Technical PM will be accountable for working successfully alongside the existing technology partners to ensure smooth running of its core business applications. The Technical PM will manage the source code repositories, ensuring technology IP is complete, up-to-date and conforms to internal guidelines. This is very much a hands-on role, where the successful candidate will be involved in providing direct technical expertise on projects. As a Technical Project Manager, you will: A minimum of 3-5 years previous experience Be a graduate or of graduate calibre, will have a technology background, and hold a formal project management qualification. Technical proficiencies: .NET stack, C#, Python, React, Angular, SQL Experience in CI/CD pipelines, GitHub projects, GitHub Enterprise Server, Azure DevOps, container technologies (Docker, Kubernetes etc.,) and API gateway Proven track record of managing and delivering projects, ideally within the financial services sector. An excellent communicator who has well-developed interpersonal skills, supported by strong organisational skills. What's in it for you? This is a fantastic opportunity for a Technical Project Manager to join a highly successful and well-respected business. As well as a salary of up £80,000 - £85,000, benefits include: Remote working Discretionary bonus scheme Group income protection Gym membership May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Apr 18, 2024
Full time
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Mortgage Advice Bureau is the UK's leading mortgage intermediary. With over 200 awards and counting, we're proud of our people and reputation in the industry for innovation and supporting people to be their best. We're looking for a Service Desk Technician to join our team, working as a hybrid team between our Derby office (3 days per week) and home (2 days per week) with flexible start and finish working patterns. The person in this role will join our fantastic Service Desk team to support 1st line queries for our Head Office colleagues and growing network of Mortgage firms across the UK to resolve IT issues. Your responsbilities include: Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnoses and provide support for our IT hardware and software, for new and existing users. Ensure all queries are logged and dealt with inside agreed SLA's and analyse and report on trends. Produce and maintain documentation for upcoming and existing software releases. Ensure that a high level of customer service and support is provided to all internal and external customers. Reduce customer down-time, by use of workarounds and ultimately solutions/fixes. Ensure and major incidents are escalated to the appropriate person. To be successful in this role, you will have: Excellent interpersonal and relationship building skills. Problem solving skills, to troubleshoot and fault-find software applications issues. Outstanding customer service skills with a positive outlook. Excellent documentation and knowledge sharing skills. An ability to translate technology into simple terms. Experience of laptop builds and supporting both inhouse and external customers. Experience of helping users to convey information to both technical and non-technical people within the business. Please note the person in this role is expected to be based at our Derby office 5 days a week for their first 6 months to be fully trained. Following 6 months, you are welcome to make use of our hybrid working model. Our flexible working patterns and long list of benefits are some of the many reasons why people love working here. Our stunning Head Office is based in Derby with free parking, a 10 minute walk from Derby train station, excellent bus links and bike racks available. What you can expect from us: Flexible earlier or later start and finish times around our core business hours of 9:30am - 4:30pm (For example, 8.00am-4.30pm, 9.30am-6.00pm) Holiday allowance from 22 days, depending on your job level, rising with each year of service and a buy/sell holiday option. Matched Share Scheme Pension scheme with employer contributions up to 8% Learning and Development offers such as Lunch & Learn sessions, qualification support and more Enhanced Parental leave and Family leave 2 paid Volunteer days every year Employee Assistance Programme Cycle to Work scheme Save 's through our Discounts and Rewards Portal Free breakfast and fruit at HQ Your Birthday off Wellbeing Room onsite Monthly wellbeing events And lots more! We value different experiences and perspectives at MAB and ensure our teams continue to embrace our values in everything we do. As an equal opportunities employer, we are committed to the equal treatment of all current and future employees and do not condone or tolerate discrimination in any form. We aspire to be a diverse and inclusive place to work and welcome everyone from a wide range of backgrounds to apply to join us wide range of backgrounds to apply and join us. If this sounds like the job for you, or you'd like to discuss the opportunity in more detail - please get in touch! Additional Support We will remove barriers that prospective applicants may face at any stage of our recruitment process. If you have additional needs and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact our Recruitment Manager, Hannah Blake hannah.blake(at)mab.org.uk
Apr 18, 2024
Full time
Mortgage Advice Bureau is the UK's leading mortgage intermediary. With over 200 awards and counting, we're proud of our people and reputation in the industry for innovation and supporting people to be their best. We're looking for a Service Desk Technician to join our team, working as a hybrid team between our Derby office (3 days per week) and home (2 days per week) with flexible start and finish working patterns. The person in this role will join our fantastic Service Desk team to support 1st line queries for our Head Office colleagues and growing network of Mortgage firms across the UK to resolve IT issues. Your responsbilities include: Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnoses and provide support for our IT hardware and software, for new and existing users. Ensure all queries are logged and dealt with inside agreed SLA's and analyse and report on trends. Produce and maintain documentation for upcoming and existing software releases. Ensure that a high level of customer service and support is provided to all internal and external customers. Reduce customer down-time, by use of workarounds and ultimately solutions/fixes. Ensure and major incidents are escalated to the appropriate person. To be successful in this role, you will have: Excellent interpersonal and relationship building skills. Problem solving skills, to troubleshoot and fault-find software applications issues. Outstanding customer service skills with a positive outlook. Excellent documentation and knowledge sharing skills. An ability to translate technology into simple terms. Experience of laptop builds and supporting both inhouse and external customers. Experience of helping users to convey information to both technical and non-technical people within the business. Please note the person in this role is expected to be based at our Derby office 5 days a week for their first 6 months to be fully trained. Following 6 months, you are welcome to make use of our hybrid working model. Our flexible working patterns and long list of benefits are some of the many reasons why people love working here. Our stunning Head Office is based in Derby with free parking, a 10 minute walk from Derby train station, excellent bus links and bike racks available. What you can expect from us: Flexible earlier or later start and finish times around our core business hours of 9:30am - 4:30pm (For example, 8.00am-4.30pm, 9.30am-6.00pm) Holiday allowance from 22 days, depending on your job level, rising with each year of service and a buy/sell holiday option. Matched Share Scheme Pension scheme with employer contributions up to 8% Learning and Development offers such as Lunch & Learn sessions, qualification support and more Enhanced Parental leave and Family leave 2 paid Volunteer days every year Employee Assistance Programme Cycle to Work scheme Save 's through our Discounts and Rewards Portal Free breakfast and fruit at HQ Your Birthday off Wellbeing Room onsite Monthly wellbeing events And lots more! We value different experiences and perspectives at MAB and ensure our teams continue to embrace our values in everything we do. As an equal opportunities employer, we are committed to the equal treatment of all current and future employees and do not condone or tolerate discrimination in any form. We aspire to be a diverse and inclusive place to work and welcome everyone from a wide range of backgrounds to apply to join us wide range of backgrounds to apply and join us. If this sounds like the job for you, or you'd like to discuss the opportunity in more detail - please get in touch! Additional Support We will remove barriers that prospective applicants may face at any stage of our recruitment process. If you have additional needs and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact our Recruitment Manager, Hannah Blake hannah.blake(at)mab.org.uk
Our client are seeking a highly skilled and experienced 3rd line Application Support Engineer to join their team on a permanent basis. This role offers hybrid flexible working. The successful candidate will be responsible for making sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes providing 3rd line technical support for escalated application issues, receiving and prioritising of incidents, releases and change requests and escalating when considered appropriate and necessary to maintain service level expectations. You will plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use. Experience: Proven experience in a 3rd line application support role In- depth knowledge of application architecture, databases and web technologies. Ability to exercise initiative, think innovatively, use problem-solving skills and make well-judged recommendations. Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 18, 2024
Full time
Our client are seeking a highly skilled and experienced 3rd line Application Support Engineer to join their team on a permanent basis. This role offers hybrid flexible working. The successful candidate will be responsible for making sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes providing 3rd line technical support for escalated application issues, receiving and prioritising of incidents, releases and change requests and escalating when considered appropriate and necessary to maintain service level expectations. You will plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use. Experience: Proven experience in a 3rd line application support role In- depth knowledge of application architecture, databases and web technologies. Ability to exercise initiative, think innovatively, use problem-solving skills and make well-judged recommendations. Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Senior Power Platform Developer Hours of work: 45 hours per week Location: Enfield, and travel around south east potentially Salary: Up to 80k depending on experience We are currently on the look out for an experienced Power Platform Developer to come and join an established infrastructure and civils company. Role Purpose The Senior Developer is responsible for developing and maintaining internal software products that support the operations of the company, joint ventures, clients and sister businesses. Working primarily on Microsoft PowerPlatform, the developer will have responsibility for a number of pioneering construction products and will be at the forefront of developing technology for the business. This is primarily a technical role, however experience of managing user requirements and engaging with business users and managing a small team of developers will be useful. Role Summary Application Development: Designing, developing, and maintaining PowerApps solutions using the low-code platform. This involves creating user interfaces, integrating with data sources, implementing business logic, and ensuring the application meets functional requirements. Database Design and Management: Creating and managing SQL databases to store application data. This includes designing the database schema, defining relationships between tables, setting up indexes for performance optimization, and ensuring data integrity. Data Integration: Integrating various data sources, including SQL databases, SharePoint lists, Excel files, and external APIs. This may involve configuring data connections, importing/exporting data, and implementing data transformation processes. Business Logic Implementation: Implementing complex business logic within PowerApps using formulas, functions, and expressions. This includes validating user input, performing calculations, enforcing security policies, and automating workflows. Performance Optimization: Optimising the performance of solutions and SQL databases to ensure fast response times and efficient resource utilisation. This may involve tuning SQL queries, optimizing data retrieval processes, and minimising network latency. Security Implementation: Implementing security measures to protect sensitive data and prevent unauthorized access to PowerApps and SQL databases. This includes configuring role-based access controls, encrypting data at rest and in transit, and implementing authentication mechanisms. Testing and Debugging: Testing PowerApps solutions to identify and fix bugs, ensuring the application functions correctly across different devices and screen sizes. This may involve performing unit tests, integration tests, and user acceptance testing. Documentation and Governance: Documenting the design, implementation, and configuration of PowerApps solutions and SQL databases. This includes creating technical documentation, user manuals, and training materials to help users understand and use the applications effectively. Ensuring governance process is followed correctly for development , UAT and production releases. Collaboration and Communication: Collaborating with stakeholders, including business users, project managers, and other developers, to gather requirements, provide updates on project progress, and solicit feedback. Effective communication skills are essential for clarifying requirements and resolving issues. Continuous Learning: Staying updated with the latest developments in PowerApps, SQL, and related technologies to enhance skills and improve the quality of solutions. This may involve attending training sessions, participating in online communities, and experimenting with new tools and techniques. Carry out any other duties appropriate to this post Experience Require Proven experience in project management, with a focus on digital change and transformation projects Strong experience with the Microsoft PowerPlatform, SQL, html, DAX and a thorough understanding of respective capabilities Demonstrated experience managing projects using Agile and Waterfall methodologies Experience in the water utilities construction industry or similar related field Versatile, low-code and ideally pro-code developer with significant MS PowerApps experience . Required Technologies Microsoft Power Platform MS Fabric MS PowerApps Microsoft Power Automate Data Warehousing Microsoft - SQL Server Microsoft - SQL Server Management Studio (SSMS) MS Azure - SQL Database Benefits - Competitive Salary - 25 days annual leave - Long Service Scheme - Car allowance - Access to Group Pension Scheme - Life Assurance and Critical Illness cover - Healthcare cover for employee only - Access to Employee Assistance Programme & Medicash - CSR Programme (3 days supported per annum) - Continuous Development Opportunities Apply today for more information!
Apr 18, 2024
Full time
Senior Power Platform Developer Hours of work: 45 hours per week Location: Enfield, and travel around south east potentially Salary: Up to 80k depending on experience We are currently on the look out for an experienced Power Platform Developer to come and join an established infrastructure and civils company. Role Purpose The Senior Developer is responsible for developing and maintaining internal software products that support the operations of the company, joint ventures, clients and sister businesses. Working primarily on Microsoft PowerPlatform, the developer will have responsibility for a number of pioneering construction products and will be at the forefront of developing technology for the business. This is primarily a technical role, however experience of managing user requirements and engaging with business users and managing a small team of developers will be useful. Role Summary Application Development: Designing, developing, and maintaining PowerApps solutions using the low-code platform. This involves creating user interfaces, integrating with data sources, implementing business logic, and ensuring the application meets functional requirements. Database Design and Management: Creating and managing SQL databases to store application data. This includes designing the database schema, defining relationships between tables, setting up indexes for performance optimization, and ensuring data integrity. Data Integration: Integrating various data sources, including SQL databases, SharePoint lists, Excel files, and external APIs. This may involve configuring data connections, importing/exporting data, and implementing data transformation processes. Business Logic Implementation: Implementing complex business logic within PowerApps using formulas, functions, and expressions. This includes validating user input, performing calculations, enforcing security policies, and automating workflows. Performance Optimization: Optimising the performance of solutions and SQL databases to ensure fast response times and efficient resource utilisation. This may involve tuning SQL queries, optimizing data retrieval processes, and minimising network latency. Security Implementation: Implementing security measures to protect sensitive data and prevent unauthorized access to PowerApps and SQL databases. This includes configuring role-based access controls, encrypting data at rest and in transit, and implementing authentication mechanisms. Testing and Debugging: Testing PowerApps solutions to identify and fix bugs, ensuring the application functions correctly across different devices and screen sizes. This may involve performing unit tests, integration tests, and user acceptance testing. Documentation and Governance: Documenting the design, implementation, and configuration of PowerApps solutions and SQL databases. This includes creating technical documentation, user manuals, and training materials to help users understand and use the applications effectively. Ensuring governance process is followed correctly for development , UAT and production releases. Collaboration and Communication: Collaborating with stakeholders, including business users, project managers, and other developers, to gather requirements, provide updates on project progress, and solicit feedback. Effective communication skills are essential for clarifying requirements and resolving issues. Continuous Learning: Staying updated with the latest developments in PowerApps, SQL, and related technologies to enhance skills and improve the quality of solutions. This may involve attending training sessions, participating in online communities, and experimenting with new tools and techniques. Carry out any other duties appropriate to this post Experience Require Proven experience in project management, with a focus on digital change and transformation projects Strong experience with the Microsoft PowerPlatform, SQL, html, DAX and a thorough understanding of respective capabilities Demonstrated experience managing projects using Agile and Waterfall methodologies Experience in the water utilities construction industry or similar related field Versatile, low-code and ideally pro-code developer with significant MS PowerApps experience . Required Technologies Microsoft Power Platform MS Fabric MS PowerApps Microsoft Power Automate Data Warehousing Microsoft - SQL Server Microsoft - SQL Server Management Studio (SSMS) MS Azure - SQL Database Benefits - Competitive Salary - 25 days annual leave - Long Service Scheme - Car allowance - Access to Group Pension Scheme - Life Assurance and Critical Illness cover - Healthcare cover for employee only - Access to Employee Assistance Programme & Medicash - CSR Programme (3 days supported per annum) - Continuous Development Opportunities Apply today for more information!
Required for a specialist solutions provider to the Food industry. Joining a small but select team of technical and solutions specialists, you will manage and maintain the effective operation of the company's cloud IOT solutions and services. Working across multiple virtual servers and countries and collaborating closely with the development teams in effectively deploying software, managing releases, ensuring data security and integrity, mitigating downtime, diagnosing and troubleshooting issues and providing second / third level customer support I am eager to speak to any Systems Analysts or Service Delivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience of azure and familiarity with working with ISO 27000, and Agile solutions such as Jira. Responsibilities will include: Manage the Head Office IT system, ensuring that all services and necessary devices are available to employees at all times Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular attention to data security, access and cyber security Ensure that Virtual Machine capacities are optimally scaled Operate an effective backup and recovery strategy Optimise and implement opportunities so far as practicable to achieve a single schema multi-tenant solution Work closely with the Development team to release tested applications and services to UAT and production environments with minimal user impact. This will be for cloud and on-prem environments. Operate 2nd line support for UK, Europe and Middle East, and third line support across the business. Manage the Support portal within Jira, ensuring that tickets are raised and acted on according to SL standards. Escalate bugs and system deficiencies to the Development team and assist in the weekly prioritisation of development/rectification requirements. Provide IT assistance to self-hosted sites where necessary and ensure continued support for legacy systems This role is based in Leicestershire and is a Hybrid role that will require 3 days per week on site. This role would be suited to those who are already operating as a Service Delivery Manager or a lead Systems Analyst who is looking to make that next step into a formal Service Management position
Apr 18, 2024
Full time
Required for a specialist solutions provider to the Food industry. Joining a small but select team of technical and solutions specialists, you will manage and maintain the effective operation of the company's cloud IOT solutions and services. Working across multiple virtual servers and countries and collaborating closely with the development teams in effectively deploying software, managing releases, ensuring data security and integrity, mitigating downtime, diagnosing and troubleshooting issues and providing second / third level customer support I am eager to speak to any Systems Analysts or Service Delivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience of azure and familiarity with working with ISO 27000, and Agile solutions such as Jira. Responsibilities will include: Manage the Head Office IT system, ensuring that all services and necessary devices are available to employees at all times Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular attention to data security, access and cyber security Ensure that Virtual Machine capacities are optimally scaled Operate an effective backup and recovery strategy Optimise and implement opportunities so far as practicable to achieve a single schema multi-tenant solution Work closely with the Development team to release tested applications and services to UAT and production environments with minimal user impact. This will be for cloud and on-prem environments. Operate 2nd line support for UK, Europe and Middle East, and third line support across the business. Manage the Support portal within Jira, ensuring that tickets are raised and acted on according to SL standards. Escalate bugs and system deficiencies to the Development team and assist in the weekly prioritisation of development/rectification requirements. Provide IT assistance to self-hosted sites where necessary and ensure continued support for legacy systems This role is based in Leicestershire and is a Hybrid role that will require 3 days per week on site. This role would be suited to those who are already operating as a Service Delivery Manager or a lead Systems Analyst who is looking to make that next step into a formal Service Management position
Software Sales / SaaS Sales Location: Home Based / Remote (Berkshire / M4 Corridor) Package: Basic Range £40-60K, OTE x2 (uncapped), Car Allowance & Benefits Wanted: Experienced Software Solutions Sales professionals (either new business &/or account management). Who can show success in their current or recent software sales role. Background within any solution, sector or vertical. What's in it for you? I am an independent recruitment consultant who has over 20 years experience recruiting Software Sales professionals. I can often work proactively, specifically on your behalf, to help you find the exact role you are looking for. My approach can frequently "open doors" to roles outside of a traditional application route. Confidentiality - your CV will not be released to anyone without your express permission. There is of course no cost to you. If you are an experienced Software Sales professional and the above is of interest, then please send me your CV and I'll then contact you to discuss further. (nb for clarity, this advert is for my service, as outlined above, rather than for a specific vacancy).
Apr 18, 2024
Full time
Software Sales / SaaS Sales Location: Home Based / Remote (Berkshire / M4 Corridor) Package: Basic Range £40-60K, OTE x2 (uncapped), Car Allowance & Benefits Wanted: Experienced Software Solutions Sales professionals (either new business &/or account management). Who can show success in their current or recent software sales role. Background within any solution, sector or vertical. What's in it for you? I am an independent recruitment consultant who has over 20 years experience recruiting Software Sales professionals. I can often work proactively, specifically on your behalf, to help you find the exact role you are looking for. My approach can frequently "open doors" to roles outside of a traditional application route. Confidentiality - your CV will not be released to anyone without your express permission. There is of course no cost to you. If you are an experienced Software Sales professional and the above is of interest, then please send me your CV and I'll then contact you to discuss further. (nb for clarity, this advert is for my service, as outlined above, rather than for a specific vacancy).
Software Sales / SaaS Sales Location: Home Based / Remote (Manchester / North West Region) Package: Basic Range £40-60K, OTE x2 (uncapped), Car Allowance & Benefits Wanted: Experienced Software Solutions Sales professionals (either new business &/or account management). Who can show success in their current or recent software sales role. Background within any solution, sector or vertical. What's in it for you? I am an independent recruitment consultant who has over 20 years experience recruiting Software Sales professionals. I can often work proactively, specifically on your behalf, to help you find the exact role you are looking for. My approach can frequently "open doors" to roles outside of a traditional application route. Confidentiality - your CV will not be released to anyone without your express permission. There is of course no cost to you. If you are an experienced Software Sales professional and the above is of interest, then please send me your CV and I'll then contact you to discuss further. (nb for clarity, this advert is for my service, as outlined above, rather than for a specific vacancy).
Apr 18, 2024
Full time
Software Sales / SaaS Sales Location: Home Based / Remote (Manchester / North West Region) Package: Basic Range £40-60K, OTE x2 (uncapped), Car Allowance & Benefits Wanted: Experienced Software Solutions Sales professionals (either new business &/or account management). Who can show success in their current or recent software sales role. Background within any solution, sector or vertical. What's in it for you? I am an independent recruitment consultant who has over 20 years experience recruiting Software Sales professionals. I can often work proactively, specifically on your behalf, to help you find the exact role you are looking for. My approach can frequently "open doors" to roles outside of a traditional application route. Confidentiality - your CV will not be released to anyone without your express permission. There is of course no cost to you. If you are an experienced Software Sales professional and the above is of interest, then please send me your CV and I'll then contact you to discuss further. (nb for clarity, this advert is for my service, as outlined above, rather than for a specific vacancy).