Installation Engineer

  • CVL
  • Thame, Thame, Oxfordshire OX9, UK
  • Sep 09, 2016
Helpdesk

Job Description

Installation Engineer Looking for an experienced and professional Lead Installation Engineer to provide a clear and defined resource to undertake both builds and installations to the highest standards and to pass this level of knowledge and skill base on to other engineers by mentoring, coaching, training and support. Key tasks / responsibilities: • Provide a full and exact installation service in line with current specifications and instructions for respective clients • Provide training and support to other engineers (mainly but not exclusively contractors) • Provide both in hours and out of hours support by telephone and on site resource if required • Support the build both on-site and at site as demand requires • Support the repair function both on and off-site as demand requires • Support the Technical Department and other departments when required to meet the needs of the business • To provide both in and out of hours support to engineers and clients for defined business streams by telephone and on site as required, becoming central to services proposition Required Knowledge: • Deployed Hardware • Configuration • Windows • Network and Wireless • Cat 5e and 6 Cabling • Complex installs such as DS and Kiosks • H&S Compliance CSCS MEWP etc • Hardware • Configuration of EPoS • Configuration and software loads • Windows • ADSL and Network • Cabling/connections • Kiosk build and configuration • Diagnostic processes Skills • Excellent Oral Communication • Problem Solver • Provides Positive Feedback to Clients • Manages Time Effectively • Good Organiser • Good Administration skills • Practical fitting skills (counters etc) • Escalates at correct juncture Essential Education and Experience: • Educated to GCSE Standard • 3 Years’ installation/engineer experience • CSCS Card • Working at height/ladders training Desirable • Experience in EPOS installations • Engineering and repair experience • Educated to A Level standard • A Mechanical Engineering Qualification • Helpdesk or training experience • MEWP Certification OTHER RELEVANT INFORMATION: • Full Driving Licence • A level of physical fitness is indicated as lifting is required