Job Description
Senior Application Support Analyst SQL, Net, - £45k - £55k Surrey - Excellent Training and Coaching offered on site
Application Support Analyst SQL, Net required by Europe's leading software house in Surrey. The firm have diversified their offerings massively over the last 6 months a new application analyst is required to help incorporate the number of new projects they have lined up for 2016.
This role Is for someone who is looking to move up to that team lead role as you will be responsible foe a team of 3 ( no team lead experience needed full training will be given)
As an senior application support analyst you will be responsible for implementations, deployments and maintenance as well as hands on role you will be working very closely with function analysts and DBA's to support both bespoke and off the shelf solutions.
Responsibilities:
Provide support for the applications including its users and associated services and configurations
Work as part of the service desk team providing 2nd line support of a technical nature
Provide an escalation point for queries and incidents
Support the smooth and timely delivery of all areas of service and support as defined by the support agreements
Manage a team of 3 application support analysts
SKILLS
Solid proven working experience of SQL (Querying, writing scripts etc)
Proven diagnosis and investigation experience within a software/IT support function
Experience of programming/debugging (.net, (url removed))
Experience of application support
Proven experience of managing incidents through to resolution or escalation
Proven experience in supporting CRM applications
This is a friendly and professional organisation that is experiencing phenomenal growth and have an impressive client base, in return for your hard work they will support your training and career development and ensure you get the right opportunities
This opportunity really is unique and will not be around for long so please, send your CV along with a cover note explaining why you think this is the role for you For a brief chat surrounding the opportunity, please call Victoria directly on (Apply online only).
No terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation. Talent Point Ltd (including the trading name First Point) is a member of the Recruitment and Employment Confederation (REC) 00072652, an equal-opportunity employer and does not discriminate against these or any other class protected by applicable law