Technical Engineer

  • CVL
  • Telford, UK
  • Sep 09, 2016
SQL

Job Description

Brilliant opportunity to join one of the fastest growing managed IT service providers and tailor-made cloud hosted solutions in the country you could be part of a highly skilled team to provide; On-going maintenance and development of the Data Centres and their associated core infrastructure and networks. Last line of escalation for complex escalated problems New customer builds/installs and large projects Responsibilities: You will be required to work independently, be resourceful and show particular attention to detail. Therefore, you must have an aptitude to learn, develop and adapt as circumstances or technologies change. To follow company policies and procedures. The job requires all work to be completed to a high standard following company procedures with all work being fully documented. To actively participate and contribute in Infrastructure Team meetings. To provide support to 1st, 2nd and 3rd line engineers and training where necessary. To take ownership and responsibility for diagnosing, solving and managing complex issues. Maintaining, monitoring and troubleshooting the companies server and data centre infrastructure. To be actively operating either as part of a group or on your own with new customers installations and large projects. Communication Skills: The ideal candidate should be able to communicate clearly and effectively in written and verbal form with customers, colleagues and suppliers on all technical and non-technical levels. Communication is an absolute key to all roles within the company and to be able to think ahead and plan whilst keeping all stakeholders up to date and being mindful of any existing complexities in relationships therein. Skill & Knowledge Base: A practical understanding of Active Directory, networking and TCP/IP will be an essential part of the candidate’s skill set, plus a good understanding of: Windows 2008/12 Server administration/configuration AD, advanced Group Policy Extensive experience with the implementation and configu-ration of enhanced monitoring using SolarWinds Experience with VMware Experience of Citrix and Remote Desktop Services DNS/DDNS Clustering and SAN/NAS storage Exchange 2010/13 MYSQL (preferably) Apache and/or IIS Citrix accredited (preferably) Microsoft accredited (preferably) VMware accredited (preferably) Experience and knowledge to be used in conjunction with sound logical thinking and resourcefulness on a daily basis. Management Skills: You should be a master at managing your own workload, meeting deadlines and working closely with other staff members and stake-holders in projects, support and installations. Personal Attributes: Fastidious attention to detail. An effective communicator at all levels. This includes both written and oral communication. Ability to problem solve independently, through research and resourcefulness. Ability to adapt to change in complex and or deadline situations. Demonstrate a professional attitude and approach to all work-related tasks. Be organised, motivated and have an enthusiastic personality. Understand the need to cover all possible bases and go the extra mile for the customer. Ability to manage own workload. Ability to work unsupervised. Great technical skills with the ability to absorb information and learn. A willingness to travel, often at short notice, up and down the country . Ability to plan. The ability to think on your feet and to have the tenacity to fix unforeseen problems. A great team player. Other: Must hold a clean driving license. Must be willing to travel which may require the Technical engineer to be away from home for periods of time. If you have the key skills and experience then send in your CV today