Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Aug 24, 2023
Full time
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Cognition Intelligence
Market Deeping, Peterborough, UK
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Feb 23, 2022
Full time
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Linux Systems Administrator Utilities Remote working - first week based in Plymouth for onboarding 6 months+ £55,000 - £60,000 Fixed Term Salary In short: Linux Systems Administrator required to join a large electrical provider to support their Windows platform. In full: As a member of the IT and Digital Team, you will play a crucial role in driving technological innovation and efficiency within the power distribution sector. Your responsibilities will centre around leveraging cutting-edge technologies to optimise operations, enhance customer experiences, and ensure the reliability of the electricity distribution network. Collaborating with cross-functional teams, you will contribute to the design, implementation, and maintenance of digital solutions that underpin the nation's power infrastructure with exposure to a variety of database platforms, integrations, firewalls, TCP/IP and Fibre-Channel networking. Key Accountabilities: After network and datacentre handover, assist in the implementation and support of platform, infrastructure and operational services across various domains, both on-premise and cloud. Installation and configuration of server-side software and processes, including integration with existing systems. Assisting in upgrading, maintenance and operational support escalations for a large and diverse estate of platform services and infrastructure. Liaising with third party software providers and systems integrators. Writing documentation for system installations, upgrades and operational procedures. Liaise with other teams to provide and troubleshoot ITD services. Undertake other duties and project tasks appropriate to the grade. As part of the role there may be a requirement to be a part of a Standby rota, providing critical out-of-hours support when needed. Knowledge / Experience: Linux core administrative skills. ? Understanding of system and services licensing models and governance in this area. ? Ability to identify, analyse, articulate and manage risks in relation to systems and infrastructure. ? Firm understanding of infrastructure assets both physical and virtual with knowledge of licensing models. ? Software development skills: bash scripting, PowerShell and Python. Other high-level language experience would be advantageous. ? An understanding of system security and how to deploy and harden new systems and services in accordance with sound security practice ? Dev and Sys Ops experience (e.g. Ansible, Microsoft DSC, git, CI/CD, REST APIs) ? Good supervisory and motivational skills with the experience required to mentor others. ? Appreciation of Cyber Security and relevance to networks and infrastructure. ? Experience (preferred, but not essential) and understanding in Cloud hosting/platforms. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Mar 29, 2024
Full time
Linux Systems Administrator Utilities Remote working - first week based in Plymouth for onboarding 6 months+ £55,000 - £60,000 Fixed Term Salary In short: Linux Systems Administrator required to join a large electrical provider to support their Windows platform. In full: As a member of the IT and Digital Team, you will play a crucial role in driving technological innovation and efficiency within the power distribution sector. Your responsibilities will centre around leveraging cutting-edge technologies to optimise operations, enhance customer experiences, and ensure the reliability of the electricity distribution network. Collaborating with cross-functional teams, you will contribute to the design, implementation, and maintenance of digital solutions that underpin the nation's power infrastructure with exposure to a variety of database platforms, integrations, firewalls, TCP/IP and Fibre-Channel networking. Key Accountabilities: After network and datacentre handover, assist in the implementation and support of platform, infrastructure and operational services across various domains, both on-premise and cloud. Installation and configuration of server-side software and processes, including integration with existing systems. Assisting in upgrading, maintenance and operational support escalations for a large and diverse estate of platform services and infrastructure. Liaising with third party software providers and systems integrators. Writing documentation for system installations, upgrades and operational procedures. Liaise with other teams to provide and troubleshoot ITD services. Undertake other duties and project tasks appropriate to the grade. As part of the role there may be a requirement to be a part of a Standby rota, providing critical out-of-hours support when needed. Knowledge / Experience: Linux core administrative skills. ? Understanding of system and services licensing models and governance in this area. ? Ability to identify, analyse, articulate and manage risks in relation to systems and infrastructure. ? Firm understanding of infrastructure assets both physical and virtual with knowledge of licensing models. ? Software development skills: bash scripting, PowerShell and Python. Other high-level language experience would be advantageous. ? An understanding of system security and how to deploy and harden new systems and services in accordance with sound security practice ? Dev and Sys Ops experience (e.g. Ansible, Microsoft DSC, git, CI/CD, REST APIs) ? Good supervisory and motivational skills with the experience required to mentor others. ? Appreciation of Cyber Security and relevance to networks and infrastructure. ? Experience (preferred, but not essential) and understanding in Cloud hosting/platforms. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Job Title: Project Controller Salary Range: PO3-PO6 (£40,854 to £58,893) per annum Permanent Full time (36 hours per week) Location: Reed House, Frogmore Depot About Us The Major Works Section is seeking a suitably qualified building professional, who wishes to develop their already sound technical skills within a small professional team. We have two permanent positions available. This is an integral position to the continuing success of the Housing & Regeneration Department during the current period of dynamic change, so presents an exciting opportunity for professional development. About the role Project Delivery: You will be responsible from project inception through to completion for a broad range of projects, managing a multi-disciplinary team of external consultants. The section manages projects on the full range of the Councils stock, ranging from Victorian street properties through to high rise housing estates. Regulatory compliance: You will need to hold relevant qualification or experience of supervising a broad range of building/construction projects and are required to have a working knowledge and awareness of Health & Safety and Housing legislation on major works projects, including planning, building regulation legislation and leasehold management practices on social housing projects. Team Player - You will be joining an established team which has an exceptional record of maintaining and improving the Councils housing stock whilst achieving a high level of resident satisfaction using both traditional and non-traditional procurement routes. Essential Qualifications, Skills and ExperienceL Previous experience in supervising large multi-disciplinary major work projects, including the role of contract administrator and managing consultants and contractors. Experience in preparing detailed technical briefs, appraisals and technical reports, specifications and managing contracts on-site from inception to completion. Must have the ability to manage workload with minimum supervision and work to strict deadlines. You will need to hold relevant qualification or experience of supervising a broad range of building/construction projects with a particular emphasis on high rise buildings and the problems found with this type of construction. Must have the ability to maintain financial control on projects. A working knowledge and awareness of Health & Safety and Housing legislation on major works projects, including planning, building regulation legislation and leasehold management practices on social housing projects. A relevant qualification and/or membership of a relevant professional body. Indicative Recruitment Timeline: Closing Date: 21st April 2024. Shortlisting Date: W/C 22nd April 2024. Interview Date: TBC. Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here
Mar 29, 2024
Full time
Job Title: Project Controller Salary Range: PO3-PO6 (£40,854 to £58,893) per annum Permanent Full time (36 hours per week) Location: Reed House, Frogmore Depot About Us The Major Works Section is seeking a suitably qualified building professional, who wishes to develop their already sound technical skills within a small professional team. We have two permanent positions available. This is an integral position to the continuing success of the Housing & Regeneration Department during the current period of dynamic change, so presents an exciting opportunity for professional development. About the role Project Delivery: You will be responsible from project inception through to completion for a broad range of projects, managing a multi-disciplinary team of external consultants. The section manages projects on the full range of the Councils stock, ranging from Victorian street properties through to high rise housing estates. Regulatory compliance: You will need to hold relevant qualification or experience of supervising a broad range of building/construction projects and are required to have a working knowledge and awareness of Health & Safety and Housing legislation on major works projects, including planning, building regulation legislation and leasehold management practices on social housing projects. Team Player - You will be joining an established team which has an exceptional record of maintaining and improving the Councils housing stock whilst achieving a high level of resident satisfaction using both traditional and non-traditional procurement routes. Essential Qualifications, Skills and ExperienceL Previous experience in supervising large multi-disciplinary major work projects, including the role of contract administrator and managing consultants and contractors. Experience in preparing detailed technical briefs, appraisals and technical reports, specifications and managing contracts on-site from inception to completion. Must have the ability to manage workload with minimum supervision and work to strict deadlines. You will need to hold relevant qualification or experience of supervising a broad range of building/construction projects with a particular emphasis on high rise buildings and the problems found with this type of construction. Must have the ability to maintain financial control on projects. A working knowledge and awareness of Health & Safety and Housing legislation on major works projects, including planning, building regulation legislation and leasehold management practices on social housing projects. A relevant qualification and/or membership of a relevant professional body. Indicative Recruitment Timeline: Closing Date: 21st April 2024. Shortlisting Date: W/C 22nd April 2024. Interview Date: TBC. Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here
Job Title: 2nd Line Engineer Location: Loughborough Salary: Up to £35,000 DOE We're on the lookout for a skilled 2nd Line Engineer with a passion for technology to bolster our client's team in Loughborough. In this hybrid role, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your expertise will be instrumental in addressing complex technical challenges and providing robust support solutions. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Mar 29, 2024
Full time
Job Title: 2nd Line Engineer Location: Loughborough Salary: Up to £35,000 DOE We're on the lookout for a skilled 2nd Line Engineer with a passion for technology to bolster our client's team in Loughborough. In this hybrid role, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your expertise will be instrumental in addressing complex technical challenges and providing robust support solutions. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Mar 29, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Our client is looking for a proactive Sales Administrator to provide administration support to the preparation centre and the direct sales team. The ideal Sales Administrator will be an efficient and flexible team player with a willingness to learn and adapt to new processes and systems. As the Sales Administrator you will need to ensure all costings, records and data are complete and accurate using the agreed processes and systems. Company Benefits: Holidays - 25 Days + UK Bank Holidays rising to 28 within 5 years of service 4 x Salary - Life Assurance Pension Scheme - with salary sacrifice option available Employee Portal - Discount Hub Bupa Cash Plan Key Responsibilities: Track and monitor sales packs, ensuring accuracy of data received and entered onto various business systems in a timely manner Validate and analyse costings prepared by the sales team using agreed company standards Obtain costings related to sales deals from appropriate internal colleagues to help in the production of sales packs Raise and resolve queries directly with the sales team, senior management, internal colleagues and where necessary customers Ensure the timely and accurate updating of key business systems and processes Key point of contact for the sales team with regards to new and used equipment, both stock and factory orders Assist in the analysis and production of KPI data relating to sales Raise invoices as required relating to all sales channels, including but not limited to direct sales, indirect sales and rental Raise factory orders and prepare all associated documentation in line with company procedures Ensure invoices are raised in line with companies accounting policies Following monthly stocktake of products, ensure the relevant information is shared via the approved channels Manage the process of capitalisation of costs onto equipment, ensuring correct process / authorisation is followed Raise and process purchase orders in line with sales packs Experience and Skills Requirements: Essential An efficient and flexible team player Able learn and adapt to new processes and systems Good communication skills IT skills (MS Office, specifically excel) Excellent time management and attention to detail Desirable Experience of working within a busy sales office environment Experience of utilising recognised software packages and ERP systems (Protean, Autoline, SAP etc).
Mar 29, 2024
Full time
Our client is looking for a proactive Sales Administrator to provide administration support to the preparation centre and the direct sales team. The ideal Sales Administrator will be an efficient and flexible team player with a willingness to learn and adapt to new processes and systems. As the Sales Administrator you will need to ensure all costings, records and data are complete and accurate using the agreed processes and systems. Company Benefits: Holidays - 25 Days + UK Bank Holidays rising to 28 within 5 years of service 4 x Salary - Life Assurance Pension Scheme - with salary sacrifice option available Employee Portal - Discount Hub Bupa Cash Plan Key Responsibilities: Track and monitor sales packs, ensuring accuracy of data received and entered onto various business systems in a timely manner Validate and analyse costings prepared by the sales team using agreed company standards Obtain costings related to sales deals from appropriate internal colleagues to help in the production of sales packs Raise and resolve queries directly with the sales team, senior management, internal colleagues and where necessary customers Ensure the timely and accurate updating of key business systems and processes Key point of contact for the sales team with regards to new and used equipment, both stock and factory orders Assist in the analysis and production of KPI data relating to sales Raise invoices as required relating to all sales channels, including but not limited to direct sales, indirect sales and rental Raise factory orders and prepare all associated documentation in line with company procedures Ensure invoices are raised in line with companies accounting policies Following monthly stocktake of products, ensure the relevant information is shared via the approved channels Manage the process of capitalisation of costs onto equipment, ensuring correct process / authorisation is followed Raise and process purchase orders in line with sales packs Experience and Skills Requirements: Essential An efficient and flexible team player Able learn and adapt to new processes and systems Good communication skills IT skills (MS Office, specifically excel) Excellent time management and attention to detail Desirable Experience of working within a busy sales office environment Experience of utilising recognised software packages and ERP systems (Protean, Autoline, SAP etc).
Fusion people are actively recruiting for a Plumbing and Drainage business who are looking for a Helpdesk Administrator to work on the service desk dealing with day to day operations based out of their regional office in Kent. This is a great opportunity to join their friendly team which encourage innovation, collaboration, and most of all a great working environment. The Role: Accept incoming calls handling client, sub-contractor, supplier, and field engineer queries/ requests. Manage work orders from initial enquiry to completion. Maintain schedules to ensure that sufficient work during each working day is scheduled to field engineers. Source and purchase materials necessary to complete work orders within budget. Co-ordinate materials and engineering resource to meet client our timescales. Ensure all necessary completion Job Sheets, invoices and photos are received within a timely manner on the CRM system. Raise purchase orders for suppliers and sub-contractors, receipting POs once complete. Ensure weekly invoicing targets are achieved. Report contract performance, trends, and issues to the Operations Manager. Maintain strong relationships with clients, sub-contractors, suppliers, and field engineers. Assist the Operations Manager with queries and operational tasks as requested Ensure all KPI set by our clients are meet where possible and escalated internal if not possible. Qualities of candidate and package: Experience in a helpdesk environment, Great communication skills with the ability to work to deadlines. Ability to work under own initiative & self-motivate. Job Types: Full-time, Permanent Salary: Negotiable depending on experience. M ore information can be provided upon successful application. Please contact Sam Day from the Bristol Fusion People Bristol office for more details. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 29, 2024
Full time
Fusion people are actively recruiting for a Plumbing and Drainage business who are looking for a Helpdesk Administrator to work on the service desk dealing with day to day operations based out of their regional office in Kent. This is a great opportunity to join their friendly team which encourage innovation, collaboration, and most of all a great working environment. The Role: Accept incoming calls handling client, sub-contractor, supplier, and field engineer queries/ requests. Manage work orders from initial enquiry to completion. Maintain schedules to ensure that sufficient work during each working day is scheduled to field engineers. Source and purchase materials necessary to complete work orders within budget. Co-ordinate materials and engineering resource to meet client our timescales. Ensure all necessary completion Job Sheets, invoices and photos are received within a timely manner on the CRM system. Raise purchase orders for suppliers and sub-contractors, receipting POs once complete. Ensure weekly invoicing targets are achieved. Report contract performance, trends, and issues to the Operations Manager. Maintain strong relationships with clients, sub-contractors, suppliers, and field engineers. Assist the Operations Manager with queries and operational tasks as requested Ensure all KPI set by our clients are meet where possible and escalated internal if not possible. Qualities of candidate and package: Experience in a helpdesk environment, Great communication skills with the ability to work to deadlines. Ability to work under own initiative & self-motivate. Job Types: Full-time, Permanent Salary: Negotiable depending on experience. M ore information can be provided upon successful application. Please contact Sam Day from the Bristol Fusion People Bristol office for more details. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Administrator / Engineer Scheduler, £160 per day outside IR35 3 months initially, Derby Bench IT require a Project Administrator / Engineer Scheduler to come on-board for an assignment with a large organisation to assist them starting ASAP.The successful candidate should have the skills and experience included below. Providing administrative support Project Support Organise stock shipping Strong Microsoft Excel skills to update spreadsheet Handle incoming calls and enquiries Collaborate with and support project managers Manage inboxes Diary Management Document typing Excellent communication skills Good MS Excel Administrator / Engineer Scheduler, £160 per day outside IR35 3 months initially, Derby
Mar 29, 2024
Full time
Administrator / Engineer Scheduler, £160 per day outside IR35 3 months initially, Derby Bench IT require a Project Administrator / Engineer Scheduler to come on-board for an assignment with a large organisation to assist them starting ASAP.The successful candidate should have the skills and experience included below. Providing administrative support Project Support Organise stock shipping Strong Microsoft Excel skills to update spreadsheet Handle incoming calls and enquiries Collaborate with and support project managers Manage inboxes Diary Management Document typing Excellent communication skills Good MS Excel Administrator / Engineer Scheduler, £160 per day outside IR35 3 months initially, Derby
Our client is seeking an eager Data and Systems Administrator to further their career, to be based in Kensington, London. This will also include occasional visits to their Ashford, Surrey site. Main Duties and Responsibilities: • Act as the system administrator for their Management Information System (currently SchoolBase with scope to change)• Act as administrator for the schools' SAAS applications such as Firefly / MS365• Act as administrator for teaching and business software. Ensure the smooth and effective function of the systems and software across the business.• Ensure all student and staff records are updated in a timely manner.• Support staff in their use of MIS and other systems. Provide up to date training as required, ensuring software is used accurately and in a standardised manner by all.• Responsible for the annual roll-over and new intake of pupils and staff. Managing staff and pupil joiners and leavers throughout the year.• Produce and manage reports upon request from staff.• Ensure data for pupil-premium students is correctly recorded.• Collect and update FFT/MidYis (or equivalent) data in liaison with the Deputy Head academic.• Assist with the IT helpdesk ticket distribution amongst the IT team.• To liaise with 3rd party software vendors for the regular upgrade of our systems and software.• To check all database platforms are backed up and retrievable in case of DR.• The co-ordination and production of accurate, valid and timely UK statutory returns such as ISC and DfE Census.• Participate in projects to migrate data to a new MIS and improve business processes.• Train system users and provide advice and support to support staff and teachers.• Be the central point of contact for the administration, termination and renewal of teaching software and other administrative platforms.• Perform additional duties as assigned by the Head of IT. Desired Skills: • Experience of working with a complex database, such as a student records system.• Experience with reporting tools and data analytics including SQL • Experience using PowerBI for API's.• Contributes fully to an effective team environment; demonstrates willingness to work cooperatively with others to achieve shared goal. You will need an Enhanced DBS check to work within this school. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
Mar 29, 2024
Full time
Our client is seeking an eager Data and Systems Administrator to further their career, to be based in Kensington, London. This will also include occasional visits to their Ashford, Surrey site. Main Duties and Responsibilities: • Act as the system administrator for their Management Information System (currently SchoolBase with scope to change)• Act as administrator for the schools' SAAS applications such as Firefly / MS365• Act as administrator for teaching and business software. Ensure the smooth and effective function of the systems and software across the business.• Ensure all student and staff records are updated in a timely manner.• Support staff in their use of MIS and other systems. Provide up to date training as required, ensuring software is used accurately and in a standardised manner by all.• Responsible for the annual roll-over and new intake of pupils and staff. Managing staff and pupil joiners and leavers throughout the year.• Produce and manage reports upon request from staff.• Ensure data for pupil-premium students is correctly recorded.• Collect and update FFT/MidYis (or equivalent) data in liaison with the Deputy Head academic.• Assist with the IT helpdesk ticket distribution amongst the IT team.• To liaise with 3rd party software vendors for the regular upgrade of our systems and software.• To check all database platforms are backed up and retrievable in case of DR.• The co-ordination and production of accurate, valid and timely UK statutory returns such as ISC and DfE Census.• Participate in projects to migrate data to a new MIS and improve business processes.• Train system users and provide advice and support to support staff and teachers.• Be the central point of contact for the administration, termination and renewal of teaching software and other administrative platforms.• Perform additional duties as assigned by the Head of IT. Desired Skills: • Experience of working with a complex database, such as a student records system.• Experience with reporting tools and data analytics including SQL • Experience using PowerBI for API's.• Contributes fully to an effective team environment; demonstrates willingness to work cooperatively with others to achieve shared goal. You will need an Enhanced DBS check to work within this school. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
AEJ Consulting Ltd
Letchworth Garden City, Hertfordshire
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Mar 29, 2024
Full time
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
I am looking for an experienced Business Intelligence Developer to join one of our biggest clients on a 12 month temporary contract to support the development, implementation, and maintenance of systems in line with business requirements. The position will interact with technical and non-technical colleagues, who will range from peers to leadership level. This is initially a 12 month contract with a strong likelihood of extension. Produce reports and data extracts using SQL, SSRS and MS Excel Maintenance of all database systems Support and develop systems in line with business requirements Activities related data warehouse development and support Demonstrate commitment to root cause analysis to ensure prevention of re occurrence Demonstrate the ability to apply past experiences and processes to current assignments Education and experience: Bachelor's or Masters in Computer Science or any other Information Technology related discipline 2+ years experience Competence and working knowledge of Microsoft SQL Server Management Studio, Microsoft SQL Server 2008 BI Stack/Data Tools (and higher), Source Code Management/Microsoft Team Foundation Server (desirable), Microsoft Excel, Microsoft Access, Relational Data Analysis and reporting Working to Project plans and user aspirations Experience in Data Warehouse support and understanding of design Company Benefits: Hybrid working - Monday and Friday WFH Free onsite parking Flexible working hours Progression and development For more information regarding this position please contact Suliman To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Mar 29, 2024
Full time
I am looking for an experienced Business Intelligence Developer to join one of our biggest clients on a 12 month temporary contract to support the development, implementation, and maintenance of systems in line with business requirements. The position will interact with technical and non-technical colleagues, who will range from peers to leadership level. This is initially a 12 month contract with a strong likelihood of extension. Produce reports and data extracts using SQL, SSRS and MS Excel Maintenance of all database systems Support and develop systems in line with business requirements Activities related data warehouse development and support Demonstrate commitment to root cause analysis to ensure prevention of re occurrence Demonstrate the ability to apply past experiences and processes to current assignments Education and experience: Bachelor's or Masters in Computer Science or any other Information Technology related discipline 2+ years experience Competence and working knowledge of Microsoft SQL Server Management Studio, Microsoft SQL Server 2008 BI Stack/Data Tools (and higher), Source Code Management/Microsoft Team Foundation Server (desirable), Microsoft Excel, Microsoft Access, Relational Data Analysis and reporting Working to Project plans and user aspirations Experience in Data Warehouse support and understanding of design Company Benefits: Hybrid working - Monday and Friday WFH Free onsite parking Flexible working hours Progression and development For more information regarding this position please contact Suliman To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
This school, based in East London is close to several great transport links and are recruiting for a temporary Data Administrator for an ongoing assignment Full time hours of Monday Friday 08.30 - 16.30 The Duties will incude: Data Analysis and Systems Support (through running and preparing) the data analysis and reporting processes, procedures and documents across the School to ensure effective use of data by various stakeholders. Ensure that the data processed in school is accurate and reliable and produced in a timely manner. To report to the school data lead any issues with regard to data accuracy or system limitations that impact on school data requirements. Act as a local point of contact for staff regarding the School's data related systems. Maintain the schools MIS and assessment systems ensuring that they are accurate at all times. Respond to data requests in a timely manner through the Trust's data request systems. Provide, as necessary strategic information to the DCO and Director of Data and Compliance (DDC) Support the effective use of data across the School. To support the DCO and DDC with their data responsibilities, as necessary. Quality Assurance and Compliance Prepare data for internal and external submissions ensuring accuracy and that deadlines are adhered to. Support the school lead in identifying and mitigating any School-based data related risks. Support the school data lead in ensuring that the data collected, processed and retained adheres to the Trust's GDPR policies and associated legislation. Ensure own compliance with all data security and processing requirements and notify the in school lead of any school issues. Ensure all work complies with all other data related and applicable statutory and regulatory requirements. Personal attributes and skills essential to the job role Strong data analytical skills that have been demonstrated in providing data effectiveness in a resource-constrained environment. Accomplished IT skills Experience of preparing and providing reports in different ways. Experience working in an administrative school setting. Experience of working with SIMs MIS Proven experience of data functions within education. Experience of working with Arbor MIS Enhanced vetting will be completed on the successful candidate which will include completion of Data collection, enhanced DBS check and full referencing
Mar 29, 2024
Full time
This school, based in East London is close to several great transport links and are recruiting for a temporary Data Administrator for an ongoing assignment Full time hours of Monday Friday 08.30 - 16.30 The Duties will incude: Data Analysis and Systems Support (through running and preparing) the data analysis and reporting processes, procedures and documents across the School to ensure effective use of data by various stakeholders. Ensure that the data processed in school is accurate and reliable and produced in a timely manner. To report to the school data lead any issues with regard to data accuracy or system limitations that impact on school data requirements. Act as a local point of contact for staff regarding the School's data related systems. Maintain the schools MIS and assessment systems ensuring that they are accurate at all times. Respond to data requests in a timely manner through the Trust's data request systems. Provide, as necessary strategic information to the DCO and Director of Data and Compliance (DDC) Support the effective use of data across the School. To support the DCO and DDC with their data responsibilities, as necessary. Quality Assurance and Compliance Prepare data for internal and external submissions ensuring accuracy and that deadlines are adhered to. Support the school lead in identifying and mitigating any School-based data related risks. Support the school data lead in ensuring that the data collected, processed and retained adheres to the Trust's GDPR policies and associated legislation. Ensure own compliance with all data security and processing requirements and notify the in school lead of any school issues. Ensure all work complies with all other data related and applicable statutory and regulatory requirements. Personal attributes and skills essential to the job role Strong data analytical skills that have been demonstrated in providing data effectiveness in a resource-constrained environment. Accomplished IT skills Experience of preparing and providing reports in different ways. Experience working in an administrative school setting. Experience of working with SIMs MIS Proven experience of data functions within education. Experience of working with Arbor MIS Enhanced vetting will be completed on the successful candidate which will include completion of Data collection, enhanced DBS check and full referencing
Our data services span a range of clients with different UK pension administration systems and our solutions are either delivered within the team, across several areas of the WTW business or in partnership with specialist external suppliers.We have an increasing demand for individuals who understand the legacy Defined Benefit pension environment and the way that member data is held and processed by pension administrators. We have a need for individuals with technical expertise to help develop and implement technical solutions for a wide range of clients. The candidate will be client facing and will work closely with the Data Solutions management and technical leads. They will be responsible for delivering quality Data Solutions services for our clients and will play a leading role in a range of technical projects, taking responsibility for successful delivery and implementation of the work. The Role Take on the responsibilities of a client facing project lead as required, working directly with our customers to understand business requirements and the data solutions required to meet these objectives. Deliver advice and a range of deliverables to Pension Managers, Trustee boards and other key client contacts; liaising across a variety of seniority levels with both internal and external stakeholders Engage collaboratively with the Data Solutions leads and team members to deliver quality services for clients. Prepare detailed action plans and strategies that meet the client's key requirements Help improve processes and deliverables for existing Data Solutions service lines Have regular and effective contact with administrators of all levels, suppliers, third party organisations and clients We would expect the candidate to be effective crossing over from client consulting to business development as needed and show aptitude and keenness to further develop their commercial skills. Plus to be able to give close attention to the financial areas of our business by virtue of clear scoping, management of time and budgets and adherence to approved billing practices. From a business perspective you will work with Data Solutions management to promote best practices and new ideas within the data solutions team on a written or verbal basis. In this role you will address client needs with a sharp business focus that helps maintain profitability and quality throughout the project life cycle and be self-motivated to meet hard deadlines on multiple client projects within a fast moving environment working closely with our dedicated project managers. What can we offer you? The opportunity to develop a broad range of skills, working in a fast-growing business alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Please note that while the successful candidate can select any of our main GB locations as their office base, WTW offers flexible working opportunities and part-time working. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Requirements An ability to tailor delivery of complex or technical materials to the audience; ensuring that key issues are presented in a clear, concise and confident manner A proven track record in developing and managing several opportunities and projects simultaneously A demonstrable focus on client satisfaction, balanced with business needs Comfortable taking a proactive role to ensure client satisfaction through project work and willingness to grow new and existing client relationships Experience in leading and presenting at client meetings Experience in owning key financial areas of projects including pricing, scoping and billing Advanced knowledge of UK Pension Scheme provisions and legislation Knowledge of the role of the pensions administrator and the common UK administration systems A good working knowledge of data auditing, cleansing and GMP reconciliations preferable. A good understanding of manual benefit calculations and processes A firm commitment to delivering high quality service. Inquisitive, self-starter attitude and ability to work with ambiguity Excellent Microsoft Office skills, particularly Excel and PowerPoint At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Mar 29, 2024
Full time
Our data services span a range of clients with different UK pension administration systems and our solutions are either delivered within the team, across several areas of the WTW business or in partnership with specialist external suppliers.We have an increasing demand for individuals who understand the legacy Defined Benefit pension environment and the way that member data is held and processed by pension administrators. We have a need for individuals with technical expertise to help develop and implement technical solutions for a wide range of clients. The candidate will be client facing and will work closely with the Data Solutions management and technical leads. They will be responsible for delivering quality Data Solutions services for our clients and will play a leading role in a range of technical projects, taking responsibility for successful delivery and implementation of the work. The Role Take on the responsibilities of a client facing project lead as required, working directly with our customers to understand business requirements and the data solutions required to meet these objectives. Deliver advice and a range of deliverables to Pension Managers, Trustee boards and other key client contacts; liaising across a variety of seniority levels with both internal and external stakeholders Engage collaboratively with the Data Solutions leads and team members to deliver quality services for clients. Prepare detailed action plans and strategies that meet the client's key requirements Help improve processes and deliverables for existing Data Solutions service lines Have regular and effective contact with administrators of all levels, suppliers, third party organisations and clients We would expect the candidate to be effective crossing over from client consulting to business development as needed and show aptitude and keenness to further develop their commercial skills. Plus to be able to give close attention to the financial areas of our business by virtue of clear scoping, management of time and budgets and adherence to approved billing practices. From a business perspective you will work with Data Solutions management to promote best practices and new ideas within the data solutions team on a written or verbal basis. In this role you will address client needs with a sharp business focus that helps maintain profitability and quality throughout the project life cycle and be self-motivated to meet hard deadlines on multiple client projects within a fast moving environment working closely with our dedicated project managers. What can we offer you? The opportunity to develop a broad range of skills, working in a fast-growing business alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Please note that while the successful candidate can select any of our main GB locations as their office base, WTW offers flexible working opportunities and part-time working. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Requirements An ability to tailor delivery of complex or technical materials to the audience; ensuring that key issues are presented in a clear, concise and confident manner A proven track record in developing and managing several opportunities and projects simultaneously A demonstrable focus on client satisfaction, balanced with business needs Comfortable taking a proactive role to ensure client satisfaction through project work and willingness to grow new and existing client relationships Experience in leading and presenting at client meetings Experience in owning key financial areas of projects including pricing, scoping and billing Advanced knowledge of UK Pension Scheme provisions and legislation Knowledge of the role of the pensions administrator and the common UK administration systems A good working knowledge of data auditing, cleansing and GMP reconciliations preferable. A good understanding of manual benefit calculations and processes A firm commitment to delivering high quality service. Inquisitive, self-starter attitude and ability to work with ambiguity Excellent Microsoft Office skills, particularly Excel and PowerPoint At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
We are Recruiting a Scientific Programme Administrator for an organisation based in central London. This is a 6 week temp role starting ASAP. Hybrid - based in the office 2 days per week £19.78 per hour 35hrs per week IT literate, with familiarity with MS Office, especially Excel Ability to work independently Well organised with good attention to detail Some experience of or exposure to academic and/or scientific communities Ability to question/scrutinise information Successful candidates will be contacted within 5 working days. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Mar 29, 2024
Full time
We are Recruiting a Scientific Programme Administrator for an organisation based in central London. This is a 6 week temp role starting ASAP. Hybrid - based in the office 2 days per week £19.78 per hour 35hrs per week IT literate, with familiarity with MS Office, especially Excel Ability to work independently Well organised with good attention to detail Some experience of or exposure to academic and/or scientific communities Ability to question/scrutinise information Successful candidates will be contacted within 5 working days. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Anne Jagger Recruitment in Oxfordshire are looking to recruit a temporary Trust & Safety Advisor/Administrator (KYC) to join our client, an international business specialising in Travel and Hospitality. The Job: £13.00 per hour plus holiday pay Hybrid - 1-2 days a week in the Oxford (Cowley area) office, remaining days work at home 37.5 hours per week - 9am-5:30pm, 5 days a week, working 1 out of every 2 weekends (both Saturday and Sunday) 6 months with the potential to become permanent Duties & Responsibilities: The primary responsibility for the role will be assisting with validation checks of advertisers so they can advertise their property or experience with us, and for customers to book properties or experiences safely through our site. Assist in validation checks Assist with know your customer (KYC) checks to verify suppliers Investigate suppliers and bookings using the information provided by the customer Analyse information and make conclusions in an efficient manner about the legitimacy of the supplier/booking Make justifiable decisions in regards to evidence found and relating this to how we can proceed with new customers Understand and meet targets supplied so that we meet all our customers' needs as efficiently as possible Have the insight to provide new ideas which would improve and add to the current processes that we use in the Trust and Safety Team Required Skills & Qualifications: Exceptional attention for detail & high-quality research skills Active interest in the internet fraud world and a keen desire to learn new skills Problem solving skills with the willingness to take ownership and resolve issues Ability to listen and communicate well with an excellent telephone manner Excellent written skills with proper grammar usage and thorough, yet concise verbiage Good time management and self-organization Ability to keep calm under pressure Desire satisfaction from making a difference, exceeding customer expectations, and a willingness to go the extra mile Being an open and honest team player Desire to thrive in a hardworking team Ability to challenge ideas and ask questions Must be able to work two weekends every four weeks Prior experience within a Customer Service role is desirable Experience in a research environment is advantageous Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.
Mar 29, 2024
Full time
Anne Jagger Recruitment in Oxfordshire are looking to recruit a temporary Trust & Safety Advisor/Administrator (KYC) to join our client, an international business specialising in Travel and Hospitality. The Job: £13.00 per hour plus holiday pay Hybrid - 1-2 days a week in the Oxford (Cowley area) office, remaining days work at home 37.5 hours per week - 9am-5:30pm, 5 days a week, working 1 out of every 2 weekends (both Saturday and Sunday) 6 months with the potential to become permanent Duties & Responsibilities: The primary responsibility for the role will be assisting with validation checks of advertisers so they can advertise their property or experience with us, and for customers to book properties or experiences safely through our site. Assist in validation checks Assist with know your customer (KYC) checks to verify suppliers Investigate suppliers and bookings using the information provided by the customer Analyse information and make conclusions in an efficient manner about the legitimacy of the supplier/booking Make justifiable decisions in regards to evidence found and relating this to how we can proceed with new customers Understand and meet targets supplied so that we meet all our customers' needs as efficiently as possible Have the insight to provide new ideas which would improve and add to the current processes that we use in the Trust and Safety Team Required Skills & Qualifications: Exceptional attention for detail & high-quality research skills Active interest in the internet fraud world and a keen desire to learn new skills Problem solving skills with the willingness to take ownership and resolve issues Ability to listen and communicate well with an excellent telephone manner Excellent written skills with proper grammar usage and thorough, yet concise verbiage Good time management and self-organization Ability to keep calm under pressure Desire satisfaction from making a difference, exceeding customer expectations, and a willingness to go the extra mile Being an open and honest team player Desire to thrive in a hardworking team Ability to challenge ideas and ask questions Must be able to work two weekends every four weeks Prior experience within a Customer Service role is desirable Experience in a research environment is advantageous Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.
Service Desk Analyst / 1st Line Support Engineer - Crawley, West Sussex / WFH / Hybrid £25,000 plus benefits, excellent training & career path / 3 days in the office, hybrid working An exciting and growing manged service provider based in Crawley and London, seek a Service Desk Analyst / 1st Line Support Engineers to grow with their continuously growing business and develop a long term career path with them. Core function of the 1st Line Support Engineer / Service Desk Analyst position: Provide 1st line desktop support. Provide basic desktop and server admin support. Liaise with vendors and other IT personnel for problem resolution. Providing telephone support to customers by answering calls and raising tickets. Occasional commutes to London Office and Client sites. Ticket escalations to senior engineering team. Key Responsibilities/Accountabilities for the 1st Line Support Engineer / Service Desk Analyst position: Answer the telephone as first point of contact and log any service ticket using the service desk staging process ensuring that any quick service tickets are worked on over the phone. Act as an overflow for the sale and administrator phone to ensure this is answered as quickly as possible but prioritising the support desk duties at all times. Triaged any service ticket logged by email using the service desk staging process to ensure the SLA, type, sub type and item level (If applicable) is set correctly. Attempt to resolve any service tickets on first touch that have either been logged via phone, email or assigned directly and escalate to 2nd line using our escalation process if unable to resolve within an acceptable amount of time. Help the NOC manager manage the queues and bring any issues to his/her attention. Identify any repeat issues during the staging process and use our problem ticket process to identify potential problem tickets. Ensure all your time sheets and ticket updates are as accurate as possible. Manage ticketing system queues and service tickets where ownership is given to ensure that the support desk processes are followed, and all service tickets are left in the right configuration to reflect the issue or last update. Ensure all engineering time sheets and service ticket updates are as accurate as possible. Attend client site if a hands and feet request is required by the company. Escalate service tickets to second line engineers in accordance with the companies escalation process to ensure our SLA's are met Maintain key KPI's to ensure the service desk SLA agreements to clients are met. Technical skills required for the 1st Line Support Engineer / Service Desk Analyst position - please note this is a wish list and training can be provided on areas missing: Demonstrate an understanding of technical ability proficient with 1st and ideally some 2nd line. 12 months commercial IT Support experience in: MS Server and Desktops - MCITP. Support of email systems for client (Exchange, Outlook). Networking Admin skills. MS Office. Proven experience in installing, configuring and troubleshooting Windows 8 and Windows 10. Experience with supporting users on remote desktop services. Experience of providing remote user support on the telephone and on external client sites. Experience with administrative tasks associated with Active Directory services. Experience of troubleshooting Office Suite 2013 to 2019. Experience with Office 365 and Exchange online. Experience in dealing with VIP users. Experience with virtualization for example - VMware. Experience with monitoring systems. Good understanding of networking - OSI network layers, TCP/IP, DHCP. Although not essential, it would be advantageous to have experience with the following for the 1st Line Support Engineer / Service Desk Analyst position: ConnectWise. Solarwinds N-Able. Mimecast. Sophos. EDR. Service Desk Analyst / 1st Line Support Engineer - Canary Wharf, London /WFH/Hybrid £25,000 plus benefits, excellent training & career path / 2 to 3 days in the office / hybrid working
Mar 29, 2024
Full time
Service Desk Analyst / 1st Line Support Engineer - Crawley, West Sussex / WFH / Hybrid £25,000 plus benefits, excellent training & career path / 3 days in the office, hybrid working An exciting and growing manged service provider based in Crawley and London, seek a Service Desk Analyst / 1st Line Support Engineers to grow with their continuously growing business and develop a long term career path with them. Core function of the 1st Line Support Engineer / Service Desk Analyst position: Provide 1st line desktop support. Provide basic desktop and server admin support. Liaise with vendors and other IT personnel for problem resolution. Providing telephone support to customers by answering calls and raising tickets. Occasional commutes to London Office and Client sites. Ticket escalations to senior engineering team. Key Responsibilities/Accountabilities for the 1st Line Support Engineer / Service Desk Analyst position: Answer the telephone as first point of contact and log any service ticket using the service desk staging process ensuring that any quick service tickets are worked on over the phone. Act as an overflow for the sale and administrator phone to ensure this is answered as quickly as possible but prioritising the support desk duties at all times. Triaged any service ticket logged by email using the service desk staging process to ensure the SLA, type, sub type and item level (If applicable) is set correctly. Attempt to resolve any service tickets on first touch that have either been logged via phone, email or assigned directly and escalate to 2nd line using our escalation process if unable to resolve within an acceptable amount of time. Help the NOC manager manage the queues and bring any issues to his/her attention. Identify any repeat issues during the staging process and use our problem ticket process to identify potential problem tickets. Ensure all your time sheets and ticket updates are as accurate as possible. Manage ticketing system queues and service tickets where ownership is given to ensure that the support desk processes are followed, and all service tickets are left in the right configuration to reflect the issue or last update. Ensure all engineering time sheets and service ticket updates are as accurate as possible. Attend client site if a hands and feet request is required by the company. Escalate service tickets to second line engineers in accordance with the companies escalation process to ensure our SLA's are met Maintain key KPI's to ensure the service desk SLA agreements to clients are met. Technical skills required for the 1st Line Support Engineer / Service Desk Analyst position - please note this is a wish list and training can be provided on areas missing: Demonstrate an understanding of technical ability proficient with 1st and ideally some 2nd line. 12 months commercial IT Support experience in: MS Server and Desktops - MCITP. Support of email systems for client (Exchange, Outlook). Networking Admin skills. MS Office. Proven experience in installing, configuring and troubleshooting Windows 8 and Windows 10. Experience with supporting users on remote desktop services. Experience of providing remote user support on the telephone and on external client sites. Experience with administrative tasks associated with Active Directory services. Experience of troubleshooting Office Suite 2013 to 2019. Experience with Office 365 and Exchange online. Experience in dealing with VIP users. Experience with virtualization for example - VMware. Experience with monitoring systems. Good understanding of networking - OSI network layers, TCP/IP, DHCP. Although not essential, it would be advantageous to have experience with the following for the 1st Line Support Engineer / Service Desk Analyst position: ConnectWise. Solarwinds N-Able. Mimecast. Sophos. EDR. Service Desk Analyst / 1st Line Support Engineer - Canary Wharf, London /WFH/Hybrid £25,000 plus benefits, excellent training & career path / 2 to 3 days in the office / hybrid working
Our market-leading client in Guildford seeks an IT Consultant to join their growing team. The company offers great benefits, genuine progression opportunities and many options for you to learn new technologies. My client is a UK-wide group of ICT experts enabling businesses to work smarter through technology. They specialise in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Consultant be doing day-to-day? This role is varied and will include a mix of client-facing and internal technical consultancy, pre-sales technical design, project work and support work, both in the office and working at client's sites. The IT Consultant will help clients with their digital transformation journey, including advising on and implementing infrastructure and cloud solutions, plus cyber security and safeguarding. Communication is a key part of this role, ensuring ideas, recommendations and plans are clear and documented. An ability to explain technical things to non-technical stakeholders is important. IT Consultant - Overview: Lead client IT audits, creating digital transformation plans for implementation. Set technical standards, working within the group. IT infrastructure planning, including network designs, cloud services, and cyber security. From planning and design through to project completion. Provide IT consultancy and third/fourth level technical support services to clients, on-site and remotely. Assist with internal IT systems and IT projects, including R&D. Provide technical guidance and be a point of technical escalation when required to ensure high service levels are delivered and maintained. Company & department responsibilities: You will be a key member of the senior team, with a flexible and adaptable approach to the job and a focus on providing the best possible service at all times. You will provide direct assistance to clients, plus internal company support. You will work on technical R&D as the company works with new IT products and systems. You will be a technology enthusiast who is good with people and enjoy solving problems. This role requires regular working at client's sites. You will need your own transport and a willingness to travel. You will be able to produce comprehensive and high-quality technical designs and proposals, a combination of written reports and diagrams. IT Consultant - Qualifications & experience: A minimum of five years of experience in a similar role. Experience working with and supporting a range of IT solutions: Essential: Microsoft technologies:365, Azure, Windows, AD, Servers, Hyper-V Cloud technologies and SAAS Cyber Securities systems and strategies Networks - network switches, wireless networks, routers, cabling infrastructures, firewalls VMware/Hyper-V & related storage systems Desirable qualifications: Microsoft certifications Ruckus network certifications HPE Aruba ACSP Cisco CCNA Certified Wireless Network Administrator (CWNA)
Mar 29, 2024
Full time
Our market-leading client in Guildford seeks an IT Consultant to join their growing team. The company offers great benefits, genuine progression opportunities and many options for you to learn new technologies. My client is a UK-wide group of ICT experts enabling businesses to work smarter through technology. They specialise in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Consultant be doing day-to-day? This role is varied and will include a mix of client-facing and internal technical consultancy, pre-sales technical design, project work and support work, both in the office and working at client's sites. The IT Consultant will help clients with their digital transformation journey, including advising on and implementing infrastructure and cloud solutions, plus cyber security and safeguarding. Communication is a key part of this role, ensuring ideas, recommendations and plans are clear and documented. An ability to explain technical things to non-technical stakeholders is important. IT Consultant - Overview: Lead client IT audits, creating digital transformation plans for implementation. Set technical standards, working within the group. IT infrastructure planning, including network designs, cloud services, and cyber security. From planning and design through to project completion. Provide IT consultancy and third/fourth level technical support services to clients, on-site and remotely. Assist with internal IT systems and IT projects, including R&D. Provide technical guidance and be a point of technical escalation when required to ensure high service levels are delivered and maintained. Company & department responsibilities: You will be a key member of the senior team, with a flexible and adaptable approach to the job and a focus on providing the best possible service at all times. You will provide direct assistance to clients, plus internal company support. You will work on technical R&D as the company works with new IT products and systems. You will be a technology enthusiast who is good with people and enjoy solving problems. This role requires regular working at client's sites. You will need your own transport and a willingness to travel. You will be able to produce comprehensive and high-quality technical designs and proposals, a combination of written reports and diagrams. IT Consultant - Qualifications & experience: A minimum of five years of experience in a similar role. Experience working with and supporting a range of IT solutions: Essential: Microsoft technologies:365, Azure, Windows, AD, Servers, Hyper-V Cloud technologies and SAAS Cyber Securities systems and strategies Networks - network switches, wireless networks, routers, cabling infrastructures, firewalls VMware/Hyper-V & related storage systems Desirable qualifications: Microsoft certifications Ruckus network certifications HPE Aruba ACSP Cisco CCNA Certified Wireless Network Administrator (CWNA)