Company description: ClearCourse Job description: Are you looking for your next exciting PMO Analyst role, working with a fast-growing tech/software company and working within a dynamic team? ClearCourse are searching for a PMO Analyst who will work alongside our teams of Project Managers in our busy Project Management Office, which spans the entire Membership services division. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? You will join the busy Project Management Office and working alongside teams of Project Managers. You will be responsible for providing support of to the Head of Project Operations in managing the portfolio of projects from the perspective of the associated timelines, performance, and resourcing for all projects with the CCMS division. Encompassed within this is the continued upkeep of project systems, ensuring consistent standards and practices are applied and utilised with in the project delivery teams. You will work with the Head of Project operations and the Project Operations team to ensure solution delivered to customers are developed in accordance with standards and effort estimates. Desirable experience/charactersitics : Strong management skills Excellent organisation skills Strong knowledge of Agile and Waterfall project processes Level of technical competency (e.g. Power BI and Azure DevOps) Experience of Mavenlink or Kantata would be great Strong written and oral communicator Strong interpersonal skills Commercial experience and awareness Team player Good attention to detail Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
Apr 16, 2024
Full time
Company description: ClearCourse Job description: Are you looking for your next exciting PMO Analyst role, working with a fast-growing tech/software company and working within a dynamic team? ClearCourse are searching for a PMO Analyst who will work alongside our teams of Project Managers in our busy Project Management Office, which spans the entire Membership services division. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? You will join the busy Project Management Office and working alongside teams of Project Managers. You will be responsible for providing support of to the Head of Project Operations in managing the portfolio of projects from the perspective of the associated timelines, performance, and resourcing for all projects with the CCMS division. Encompassed within this is the continued upkeep of project systems, ensuring consistent standards and practices are applied and utilised with in the project delivery teams. You will work with the Head of Project operations and the Project Operations team to ensure solution delivered to customers are developed in accordance with standards and effort estimates. Desirable experience/charactersitics : Strong management skills Excellent organisation skills Strong knowledge of Agile and Waterfall project processes Level of technical competency (e.g. Power BI and Azure DevOps) Experience of Mavenlink or Kantata would be great Strong written and oral communicator Strong interpersonal skills Commercial experience and awareness Team player Good attention to detail Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
Apr 16, 2024
Contractor
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
Are you a Solutions Architect in and around the Bristol area? Well versed with .Net, Azure and CMS? If you have a passion for problem-solving and want to be part of a fast growing software house within a dynamic team, then look no further. What you'll need Previous Architecting experience in a Microsoft environment. Experience with C#, .Net, HTML, CSS, JavaScript with any modern JavaScript library. Good knowledge of Umbraco. Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search). Completed at least 2 large end-to-end projects from concept to completion. Excellent knowledge of the Microsoft Power Platform, including PowerApps, Power Automate, React, PCF Controls Ideally experience with Dynamics 365 CE. Good understanding of security and compliance best practices. Experience leading and mentoring a team. Industry certifications such as Microsoft Certified: Power Platform Developer Associate, Microsoft Certified: Power Platform Solution Architect Expert or Azure Solutions Architect Expert is a plus. What's you'll be doing Planning, delivery, leadership and knowledge sharing are some of the main areas within this role. Technical review of features and user stories with their Business Analysts, documenting solution design and estimates for projects. Technical aspects of security, deployment pipelines and process, supporting the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. What you'll get in return A starting salary of up to £90K DOE along with Life Assurance and Group Income Protection, Private medical cover with cash plan, Enhanced Company Pension, Hybrid-working model (Bristol once a week ideally) with 25 days annual leave + your birthday off. Employee wellbeing perks - including Peppy Health, Perkbox, etc. Enhanced maternity, paternity and adoption pay. Generous training budgets and reimbursement for professional memberships. What's next? Got what it takes? Happy to be in the office in Bristol during the week? Get your CV over to me asap for review. UK APPLICANTS ONLY PLEASE
Apr 16, 2024
Full time
Are you a Solutions Architect in and around the Bristol area? Well versed with .Net, Azure and CMS? If you have a passion for problem-solving and want to be part of a fast growing software house within a dynamic team, then look no further. What you'll need Previous Architecting experience in a Microsoft environment. Experience with C#, .Net, HTML, CSS, JavaScript with any modern JavaScript library. Good knowledge of Umbraco. Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search). Completed at least 2 large end-to-end projects from concept to completion. Excellent knowledge of the Microsoft Power Platform, including PowerApps, Power Automate, React, PCF Controls Ideally experience with Dynamics 365 CE. Good understanding of security and compliance best practices. Experience leading and mentoring a team. Industry certifications such as Microsoft Certified: Power Platform Developer Associate, Microsoft Certified: Power Platform Solution Architect Expert or Azure Solutions Architect Expert is a plus. What's you'll be doing Planning, delivery, leadership and knowledge sharing are some of the main areas within this role. Technical review of features and user stories with their Business Analysts, documenting solution design and estimates for projects. Technical aspects of security, deployment pipelines and process, supporting the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. What you'll get in return A starting salary of up to £90K DOE along with Life Assurance and Group Income Protection, Private medical cover with cash plan, Enhanced Company Pension, Hybrid-working model (Bristol once a week ideally) with 25 days annual leave + your birthday off. Employee wellbeing perks - including Peppy Health, Perkbox, etc. Enhanced maternity, paternity and adoption pay. Generous training budgets and reimbursement for professional memberships. What's next? Got what it takes? Happy to be in the office in Bristol during the week? Get your CV over to me asap for review. UK APPLICANTS ONLY PLEASE
Unleash Your Cybersecurity Potential as a Senior SOC Analyst! Embark on an Extraordinary Journey: Position: Senior SOC Analyst Contract: Outside IR35 Shifts: Shift pattern including night shifts Location: Birmingham Onsite Must Hold Active Security Clearance Why Take the Plunge: Are you ready to transcend the ordinary and become a leading force in cybersecurity? Prepare yourself for a role that surpasses expectations! Imagine a dynamic 24/7 shift schedule offering unparalleled flexibility and a thrilling on-site experience in the bustling heart of Birmingham. But that's just the beginning of what awaits! What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
Apr 15, 2024
Contractor
Unleash Your Cybersecurity Potential as a Senior SOC Analyst! Embark on an Extraordinary Journey: Position: Senior SOC Analyst Contract: Outside IR35 Shifts: Shift pattern including night shifts Location: Birmingham Onsite Must Hold Active Security Clearance Why Take the Plunge: Are you ready to transcend the ordinary and become a leading force in cybersecurity? Prepare yourself for a role that surpasses expectations! Imagine a dynamic 24/7 shift schedule offering unparalleled flexibility and a thrilling on-site experience in the bustling heart of Birmingham. But that's just the beginning of what awaits! What's in Store for You: Cutting-Edge Technological Playground: Delve into LogRhythm, Splunk, Darktrace (Threat Visualizer), and FireEye (EX, NX, HX, CMS) - platforms where your expertise shines brightest. Mastering Networks: Navigate the OSI Reference Model and engage with various network communication protocols with finesse. Unleash Action: Dive deep into incident response, log analysis, and PCAP analysis - your canvas for showcasing cybersecurity excellence. Digital Sleuth: Investigate Windows/Linux systems, uncovering signs of compromise with your digital magnifying glass. Communication Virtuoso: Translate cybersecurity risks into language that resonates with business objectives. Incident Commander: Lead security incidents with strategic finesse, providing user-centric updates along the way. Guardian of Cyber Realms: Implement Defensive Cyber-attack methodologies and frameworks, safeguarding digital territories with your toolkit. Scripting Expertise: Elevate your game with foundational scripting knowledge, adding an extra layer of brilliance to your arsenal. SOC Mastery: Your journey through Security Operations Centers or as a security analyst equips you to handle incidents across a spectrum of tools. Why Choose Us? Continuous Learning Environment: Elevate your skills in an ecosystem that thrives on constant growth and development. Talented Team Collaboration: Work alongside a diverse and highly skilled cohort, fostering innovation and creativity. Cutting-Edge Challenges: Tackle the latest security challenges head-on, equipped with the most advanced technology available.
Company description: ClearCourse Job description: Are you looking for your next exciting Umbraco .NET Solution Architect role, working with a fast growing tech/software company and working within a dynamic team? ClearCourse are searching for a .Net Web Solution Architect is responsible for leading the design and implementation of complex web-based solutions using the Umbraco content management system (CMS) and Azure Services that integrate with the Power Platform. They will work closely with clients, stakeholders, and development teams to create secure, scalable and maintainable solutions that meet the client's business needs. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. As a leader will mentor and grow your development direct reports ensuring that they learn and grow, this requires that you keep up to date with technologies in your and encourage your team to learn as well as performance manage them where required. Desirable experience/charactersitics : Excellent understanding of C# and .NET / core and ASP.Net Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js Certified Umbraco Developer Understanding of web development best practices and standards Complete at least 2 large (8 months+) end to end projects from conception to live Strong problem-solving and debugging skills Experience with Unit Testing frameworks At least 7 years of experience in software development and at least 4 years of experience in Umbraco or Azure (or alternative CMS or Cloud Platform) is required for this role Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
Apr 12, 2024
Full time
Company description: ClearCourse Job description: Are you looking for your next exciting Umbraco .NET Solution Architect role, working with a fast growing tech/software company and working within a dynamic team? ClearCourse are searching for a .Net Web Solution Architect is responsible for leading the design and implementation of complex web-based solutions using the Umbraco content management system (CMS) and Azure Services that integrate with the Power Platform. They will work closely with clients, stakeholders, and development teams to create secure, scalable and maintainable solutions that meet the client's business needs. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? The role is responsible for technical review of Features and User Stories ensure their construct and division has a clear separation of concerns in partnership with the Business Analyst. This should lead to a documented solution design that is the best available within budget, thus providing estimates for Features and User Stories. Lead the development taking ownership of all technical aspects of security, code quality, deployment pipelines and process, support the development team creation and estimation of tasks during sprint planning, before ensuring the development team write quality code to agreed standards defined from the Principal Solution Architecture team through code review and the pull review process. These activities are focused on the primary objectives of the team delivery of target velocity for each and every sprint. As a leader will mentor and grow your development direct reports ensuring that they learn and grow, this requires that you keep up to date with technologies in your and encourage your team to learn as well as performance manage them where required. Desirable experience/charactersitics : Excellent understanding of C# and .NET / core and ASP.Net Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js Certified Umbraco Developer Understanding of web development best practices and standards Complete at least 2 large (8 months+) end to end projects from conception to live Strong problem-solving and debugging skills Experience with Unit Testing frameworks At least 7 years of experience in software development and at least 4 years of experience in Umbraco or Azure (or alternative CMS or Cloud Platform) is required for this role Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Apr 12, 2024
Full time
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Company description: About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Job description: .Net Web Developer Type: Perm Hours: Full Time Location: London/Bristol (Hybrid or Remote) Are you an experienced Umbraco C# .NET Web Developer looking to join a close-knit, growing, and skilled team? If you have a proven track record in developing innovative software solutions using the Umbraco with .NET framework and Azure Services, then this could be the perfect opportunity for you. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Job Overview The .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving target delivery for the Sprint and or other measure of throughput as per the project methodology. The .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Contribute to the development of project plans, timelines, and estimates Collaborate with our team to design, develop, and test solutions that are scalable and maintainable Plan tasks for User Stories and estimate in hours Develop, maintain, and troubleshoot websites and web applications using Umbraco and Azure Services Work with the Senior Developer and other developers to ensure that the website is functioning properly and meets the client's needs Write clean, efficient and well-documented, secure code with unit tests. Participate in code reviews to ensure that code is of a high quality and adheres to company standards Collaborate with designers, developers, and project managers to deliver high-quality solutions Implement and maintain automated builds and deployments Monitor and troubleshoot Azure-based systems Delivery on your estimates Desireable attributes and experience: 3 years of experience in software development Strong experience with C#, .NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js 2 years commercial experience with Umbraco CMS preferably certification Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search) Integrating with external systems is beneficial for example with REST API's or other technologies required as per the project ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today!
Apr 12, 2024
Full time
Company description: About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Job description: .Net Web Developer Type: Perm Hours: Full Time Location: London/Bristol (Hybrid or Remote) Are you an experienced Umbraco C# .NET Web Developer looking to join a close-knit, growing, and skilled team? If you have a proven track record in developing innovative software solutions using the Umbraco with .NET framework and Azure Services, then this could be the perfect opportunity for you. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Job Overview The .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving target delivery for the Sprint and or other measure of throughput as per the project methodology. The .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Contribute to the development of project plans, timelines, and estimates Collaborate with our team to design, develop, and test solutions that are scalable and maintainable Plan tasks for User Stories and estimate in hours Develop, maintain, and troubleshoot websites and web applications using Umbraco and Azure Services Work with the Senior Developer and other developers to ensure that the website is functioning properly and meets the client's needs Write clean, efficient and well-documented, secure code with unit tests. Participate in code reviews to ensure that code is of a high quality and adheres to company standards Collaborate with designers, developers, and project managers to deliver high-quality solutions Implement and maintain automated builds and deployments Monitor and troubleshoot Azure-based systems Delivery on your estimates Desireable attributes and experience: 3 years of experience in software development Strong experience with C#, .NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js 2 years commercial experience with Umbraco CMS preferably certification Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search) Integrating with external systems is beneficial for example with REST API's or other technologies required as per the project ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today!
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
Apr 11, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The Job on Offer The Cloud and Custom Applications (CCA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already have a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. Your role Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Your profile As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Sep 23, 2022
Full time
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The Job on Offer The Cloud and Custom Applications (CCA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already have a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. Your role Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Your profile As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Job Description Reading Scientific Services Ltd (RSSL) is a cutting-edge Contract Research Organisation (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. In 2021, we've been recognised as Employer of the Year and Business of the Year at the Thames Valley Business Awards, and in past years have achieved OBN's Best CRO and Women in Business Enlightened Employer. Enriched by our parent company Mondelēz International, our diverse team includes 22 nationalities from 300 members, creating a family feel as we strive towards our mission of science enhancing lives. Role Overview This Senior Scientist I role is a thought leadership position within RSSL's Functional Ingredient's department, utilising chromatography techniques - primarily LC-MS, HPLC and Ion Chromatography - conduct routine and investigative analyses on a range of pharmaceutical and food products to GMP and UKAS regulations, providing method development and problem solving complex cases. While it does not directly line manage, it is a senior position within the team responsible for providing expertise to other members of the lab. How you will contribute You will provide technical direction and leadership-which includes training and mentoring junior team members-in the laboratory to ensure that complex projects are completed on time and with the appropriate analytical and regulatory standards. In this role, you will review and approve scientific reports, method development and validations, authorize competencies in your area of expertise and independently perform complex method development and design validations protocols. In addition, you will maintain and troubleshoot lab equipment, ensure a clean, tidy and safe working environment, and perform and approve risk assessments. Excellent communication skills will be required of you because you will write technical reports, check data, offer interpretations of results and interact with internal and external holders using influencing and presentation skills to present project proposals and results. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Laboratory requirements and practices Analytical technology in your area of expertise and the desire to develop in-depth and broader technical expertise Scientific understanding and the ability to independently conduct chemical analysis in relevant area Verbal and written communication skills with the ability to build your network and technical credibility with external clients and internal teams Problem solving and planning resources to maintain a consistent workflow to deliver projects Organizational skills, including time management and priority setting More about this role This senior analyst role is based within the Functional Ingredients laboratory and focuses primarily on method development and validations of complex food and pharmaceutical matrices using HPLC and LCMS. In addition this role will also involve investigative and routine analysis of products using chromatography techniques. Indepentently manage workload and train junior members of the team as required. Client contact and administrative support for laboratory management. Play a key role in ensuring that projects are performed and supervised effectively and accurately within agreed timescales and to appropriate quality standards. Education / Certifications: Educated to Degree or PhD in a relevant scientific discipline or equivalent relevant experience in a laboratory. Job specific requirements Technical Perform successful method development using both LCMS & HPLC on complex matrices. Provide high quality customer service at all times by ensuring effective organisation of assigned workload, integrity of analytical data generated and timely/accurate provision of results. Provide Technical direction within own area of expertise within the team. Perform a range of analysis using liquid chromatography techniques independently. Design and perform complex method development and validation protocols. Perform maintenance and troubleshooting of lab equipment. Provide Technical direction within own area of expertise within the team. Perform data checking and provide interpretation of results for routine testing. Generate certificate analysis or external interpretive reports. Expert user of generic and specific software packages require for the role Provide training and supervise junior staff in routine activities and methods and interpretation. Take responsibility for elements of specific projects and/or specific areas of general laboratory/sample administration and assign housekeeping tasks as required. Will be expected to work in different laboratories if the demand is require Communication & Influence To liase with clients, business development and line management to ensure effective communication of project proposals and results. Participate in client and stake holders meetings as required Deliver internal presentations across groups and to technical stakeholders Manage small projects or defined areas of larger projects Work as part of an efficient analytical team Leadership and supervision Supervise a team of Scientists and Technicians Plan own workload and plan routine projects for junior staff Train junior members of the team as required. QEHS Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are understood and followed. To complete assigned quanlity actions on a timely manner, including review and approval Write and approve SOPs and Test Methods Generation and approval of Risk Assesments and COSHH Understand and provide technical regulatory leadership in client audits To maintain a clean, tidy and safe working environment. To understand and work to the requirements of GMP and UKAS. Ensure training records are accurate. Company: Reading Scientific Services Limited No Relocation support available Business Unit Summary Reading Scientific Services, Ltd. (RSSL) is a cutting-edge contract research organization (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. We were recognized in 2019 as an Enlightened Employer, Women in Business and Thames Valley Tech finalists and in 2018, one of our family members earned the Food & Drink Federation's Scientist of the Year. Enriched by our parent company, Mondelēz International, our diverse team of 300 includes 23 nationalities, creating a family feel as we strive toward our mission of "Science Enhancing Lives." Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Analytical Science Science & Engineering
Sep 23, 2022
Full time
Job Description Reading Scientific Services Ltd (RSSL) is a cutting-edge Contract Research Organisation (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. In 2021, we've been recognised as Employer of the Year and Business of the Year at the Thames Valley Business Awards, and in past years have achieved OBN's Best CRO and Women in Business Enlightened Employer. Enriched by our parent company Mondelēz International, our diverse team includes 22 nationalities from 300 members, creating a family feel as we strive towards our mission of science enhancing lives. Role Overview This Senior Scientist I role is a thought leadership position within RSSL's Functional Ingredient's department, utilising chromatography techniques - primarily LC-MS, HPLC and Ion Chromatography - conduct routine and investigative analyses on a range of pharmaceutical and food products to GMP and UKAS regulations, providing method development and problem solving complex cases. While it does not directly line manage, it is a senior position within the team responsible for providing expertise to other members of the lab. How you will contribute You will provide technical direction and leadership-which includes training and mentoring junior team members-in the laboratory to ensure that complex projects are completed on time and with the appropriate analytical and regulatory standards. In this role, you will review and approve scientific reports, method development and validations, authorize competencies in your area of expertise and independently perform complex method development and design validations protocols. In addition, you will maintain and troubleshoot lab equipment, ensure a clean, tidy and safe working environment, and perform and approve risk assessments. Excellent communication skills will be required of you because you will write technical reports, check data, offer interpretations of results and interact with internal and external holders using influencing and presentation skills to present project proposals and results. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Laboratory requirements and practices Analytical technology in your area of expertise and the desire to develop in-depth and broader technical expertise Scientific understanding and the ability to independently conduct chemical analysis in relevant area Verbal and written communication skills with the ability to build your network and technical credibility with external clients and internal teams Problem solving and planning resources to maintain a consistent workflow to deliver projects Organizational skills, including time management and priority setting More about this role This senior analyst role is based within the Functional Ingredients laboratory and focuses primarily on method development and validations of complex food and pharmaceutical matrices using HPLC and LCMS. In addition this role will also involve investigative and routine analysis of products using chromatography techniques. Indepentently manage workload and train junior members of the team as required. Client contact and administrative support for laboratory management. Play a key role in ensuring that projects are performed and supervised effectively and accurately within agreed timescales and to appropriate quality standards. Education / Certifications: Educated to Degree or PhD in a relevant scientific discipline or equivalent relevant experience in a laboratory. Job specific requirements Technical Perform successful method development using both LCMS & HPLC on complex matrices. Provide high quality customer service at all times by ensuring effective organisation of assigned workload, integrity of analytical data generated and timely/accurate provision of results. Provide Technical direction within own area of expertise within the team. Perform a range of analysis using liquid chromatography techniques independently. Design and perform complex method development and validation protocols. Perform maintenance and troubleshooting of lab equipment. Provide Technical direction within own area of expertise within the team. Perform data checking and provide interpretation of results for routine testing. Generate certificate analysis or external interpretive reports. Expert user of generic and specific software packages require for the role Provide training and supervise junior staff in routine activities and methods and interpretation. Take responsibility for elements of specific projects and/or specific areas of general laboratory/sample administration and assign housekeeping tasks as required. Will be expected to work in different laboratories if the demand is require Communication & Influence To liase with clients, business development and line management to ensure effective communication of project proposals and results. Participate in client and stake holders meetings as required Deliver internal presentations across groups and to technical stakeholders Manage small projects or defined areas of larger projects Work as part of an efficient analytical team Leadership and supervision Supervise a team of Scientists and Technicians Plan own workload and plan routine projects for junior staff Train junior members of the team as required. QEHS Work to the highest standards of safety and quality by ensuring that appropriate COSHHs, risk assessments and SOPs are understood and followed. To complete assigned quanlity actions on a timely manner, including review and approval Write and approve SOPs and Test Methods Generation and approval of Risk Assesments and COSHH Understand and provide technical regulatory leadership in client audits To maintain a clean, tidy and safe working environment. To understand and work to the requirements of GMP and UKAS. Ensure training records are accurate. Company: Reading Scientific Services Limited No Relocation support available Business Unit Summary Reading Scientific Services, Ltd. (RSSL) is a cutting-edge contract research organization (CRO), providing research, analysis and consultancy to the food and pharmaceutical sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 60 countries. We were recognized in 2019 as an Enlightened Employer, Women in Business and Thames Valley Tech finalists and in 2018, one of our family members earned the Food & Drink Federation's Scientist of the Year. Enriched by our parent company, Mondelēz International, our diverse team of 300 includes 23 nationalities, creating a family feel as we strive toward our mission of "Science Enhancing Lives." Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Analytical Science Science & Engineering
Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
Sep 21, 2022
Full time
Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
Who you'll be working with The Cloud & Custom Applications business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading-edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA, and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already had a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. The focus of your role As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. What you'll do Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) What you'll bring A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture For more senior positions we will also like to consider experience in any of the following: Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation. What we'll offer you Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It's all on offer at Capgemini and although collaboration is at the core of the way we work, we also recognise individual needs with a flexible benefits package you can tailor to suit you. Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Get the Future You Want
Sep 21, 2022
Full time
Who you'll be working with The Cloud & Custom Applications business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading-edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA, and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already had a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. The focus of your role As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. What you'll do Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) What you'll bring A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture For more senior positions we will also like to consider experience in any of the following: Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation. What we'll offer you Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It's all on offer at Capgemini and although collaboration is at the core of the way we work, we also recognise individual needs with a flexible benefits package you can tailor to suit you. Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Get the Future You Want
The Job On Offer The Cloud & Custom Applications (C&CA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading-edge technologies, forward-looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The C&CA capability teams provide the breadth of skills and experience required to undertake end-to-end delivery of these systems, services and solutions. The Business Analyst team is a core part of C&CA, and Capgemini has invested significantly in building a market leading Digital BA capability. We have a team of over 60 BAs and it is our priority to actively invest in and grow this capability through recruitment and training. Your Role Work with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Represent the customer (acting as a proxy) in support of the delivery teams throughout the project Represent the technical team in communication with the customer about the project delivery Provide support to the architects, designers and developers in the definition of technical solutions Work with User Experience and Information Architects in the definition of customer journeys and the production of wireframes and prototypes Validate that the functional and non-functional requirements are appropriately implemented within the solution Assist with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintain up-to-date knowledge of the latest IT trends, best practices and digital technologies Coach and develop our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Act as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Job Responsibilities A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, mobile apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Why Capgemini Is Unique We realise a Total Reward package should be move than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get The Future You Want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in 55 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18.2 billion. Get the Future You Want
Sep 19, 2022
Full time
The Job On Offer The Cloud & Custom Applications (C&CA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading-edge technologies, forward-looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The C&CA capability teams provide the breadth of skills and experience required to undertake end-to-end delivery of these systems, services and solutions. The Business Analyst team is a core part of C&CA, and Capgemini has invested significantly in building a market leading Digital BA capability. We have a team of over 60 BAs and it is our priority to actively invest in and grow this capability through recruitment and training. Your Role Work with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Represent the customer (acting as a proxy) in support of the delivery teams throughout the project Represent the technical team in communication with the customer about the project delivery Provide support to the architects, designers and developers in the definition of technical solutions Work with User Experience and Information Architects in the definition of customer journeys and the production of wireframes and prototypes Validate that the functional and non-functional requirements are appropriately implemented within the solution Assist with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintain up-to-date knowledge of the latest IT trends, best practices and digital technologies Coach and develop our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Act as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Job Responsibilities A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, mobile apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Why Capgemini Is Unique We realise a Total Reward package should be move than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get The Future You Want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in 55 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18.2 billion. Get the Future You Want
Job Description We're First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services. We currently have an exciting opportunity for a Disaster Recovery and Incident Management Analyst to join our Technology and Data team in Haywards Heath, West Sussex or Salford Quays, Manchester. The Disaster Recovery and Incident Management Analyst is responsible for managing and coordinating both Disaster Recovery (DR) and Incident Management (IM) processes and activities, supporting the Business continuity/Resilience team in the progression of these core aspects of resilience. The role will be responsible for completing annual third-party reviews, based on the defined process and risk grading's, to reduce the risk of impact following events experienced by third parties and for the business to continue delivering those important business services. You will also be responsible for delivering training and awareness to colleagues with resilience responsibilities and to support the Resilience Leaders in embedding a culture of resilience within First Central. To be successful in this role, you'll need to: Have experience working in Disaster Recovery and Incident Management. Be able to demonstrate Business Continuity experience at an appropriate level. Will ideally be CBCI or MBCI qualified or happy to undertake these certifications. Job Responsibilities: Coordinate and deliver DR tests to an agreed annual test schedule including pre-test planning, test documentation, coordinating colleagues participating in the test, participating in the test, and capturing evidence and overall test results, Manage and coordinate post DR test lesson learned meetings and identifying any post DR test actions for further improvements Design and develop all Business Continuity Plans and Business Impact Assessments in line with FCA Operational Resilience guidance on Important Business Services and setting Impact Tolerances Support the Business continuity/Resilience team with planning and delivery of annual simulation exercises, desktop exercises and third-party rehearsals, in line with identified severe but plausible scenarios, which include the Crisis Management Team (CMT) and Strategic Team (ST). Maintain appropriate reporting and dashboards as per the Business continuity/Resilience team requirements, regularly assisting with the review of all plans for suitability and effectiveness. Maintain Everbridge through data uploads, templates, configuration, tests and real events and report on a quarterly basis. Work collaboratively with our Workplace Recovery Site(s) to ensure they remain ready for real events, including test and rehearsal days, PC imaging and relocation plans. Complete annual reviews of third parties, in line with the third-party schedule, including review of their BCMS, plans and policies and assessing the suitability of their business continuity arrangements as appropriate for the contract with First Central. Support third party owners with RFP processes for new potential third parties by reviewing documentation, providing feedback, and giving guidance on any additional requirements prior to contract agreements. Collaborate with third party owners to ensure delivery of detailed third-party reviews which identify any concerns, weaknesses or additional requirements and Remedy as necessary. Review and update Pillar Plans to ensure any DR impacts or concerns are reflected and appropriately planned for. Ensure the IS27001 DR requirements are evidenced, in line with our planned certification Attend a quarterly review of the DR test schedule for the next quarter. Incident Management Coordinator for all Incident Management Team (IMT) meetings, ensuring all IMT's are managed consistently in line with the IM Process and provide administration support, including Tracker, stage documents and appraisal. Manage and maintain robust IMT files, including stage and appraisal forms, evidence, trackers, and communications. Lead fortnightly incident review meetings. Complete regular reporting to be included in the Monthly ManCo Pack, Governance Pillar meetings, ExCo, ARC and GAC. Support monthly Governance Pillar meetings and attend in absence of Resilience Manager Deliver training to colleagues with DR and IM responsibilities, including IMT Leads and Core Team Members and Technology teams and maintain the training log. Promote DR and IM within the business, continually raising awareness of our processes, plans and tools. Provide Coordinator support in real technology events, ensuring the event is appropriately documented, with a robust supporting file and ensuring the event is managed at pace and well communicated. Attend relevant meetings, including the delivery of training and deputising for the Business continuity/Resilience team when required. Job Specific Competencies: Planning and delivery of a complex disaster recovery tests. Planning and delivery of a complex Simulation Exercise Attend appropriate external forums and events to continually develop the knowledge of the BC Team and network with other BC Professionals. Excellent communication skills both verbal and written. Influencing and negotiation skills at a senior level. Presentation skills. Good time management and organisation skills. Ability to adopt a logical approach to solving problems. Resilient to challenge for senior levels whilst building and maintaining relationships. Knowledge: CBCI or MBCI qualification - or happy to undertake these qualifications. Attend appropriate external forums and events to continually develop the knowledge of the BC Team and network with other BC Professionals. Good understanding of ISO22301 and ISO27001. What can we do for you? We believe we can offer you a great working environment as we're so passionate about our people. Here are just some of the benefits and perks that we offer Fantastic training and development opportunities Employee benefit packages to suit your lifestyle Flexible working YOUday - we give you an extra day off to celebrate a special day The opportunity to take a paid day off each year to do charity work A health cash plan Help with travel expenses The opportunity to buy additional holiday Company pension scheme Group life assurance Enhanced maternity and paternity pay Professional subscription fees paid
Nov 05, 2021
Full time
Job Description We're First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services. We currently have an exciting opportunity for a Disaster Recovery and Incident Management Analyst to join our Technology and Data team in Haywards Heath, West Sussex or Salford Quays, Manchester. The Disaster Recovery and Incident Management Analyst is responsible for managing and coordinating both Disaster Recovery (DR) and Incident Management (IM) processes and activities, supporting the Business continuity/Resilience team in the progression of these core aspects of resilience. The role will be responsible for completing annual third-party reviews, based on the defined process and risk grading's, to reduce the risk of impact following events experienced by third parties and for the business to continue delivering those important business services. You will also be responsible for delivering training and awareness to colleagues with resilience responsibilities and to support the Resilience Leaders in embedding a culture of resilience within First Central. To be successful in this role, you'll need to: Have experience working in Disaster Recovery and Incident Management. Be able to demonstrate Business Continuity experience at an appropriate level. Will ideally be CBCI or MBCI qualified or happy to undertake these certifications. Job Responsibilities: Coordinate and deliver DR tests to an agreed annual test schedule including pre-test planning, test documentation, coordinating colleagues participating in the test, participating in the test, and capturing evidence and overall test results, Manage and coordinate post DR test lesson learned meetings and identifying any post DR test actions for further improvements Design and develop all Business Continuity Plans and Business Impact Assessments in line with FCA Operational Resilience guidance on Important Business Services and setting Impact Tolerances Support the Business continuity/Resilience team with planning and delivery of annual simulation exercises, desktop exercises and third-party rehearsals, in line with identified severe but plausible scenarios, which include the Crisis Management Team (CMT) and Strategic Team (ST). Maintain appropriate reporting and dashboards as per the Business continuity/Resilience team requirements, regularly assisting with the review of all plans for suitability and effectiveness. Maintain Everbridge through data uploads, templates, configuration, tests and real events and report on a quarterly basis. Work collaboratively with our Workplace Recovery Site(s) to ensure they remain ready for real events, including test and rehearsal days, PC imaging and relocation plans. Complete annual reviews of third parties, in line with the third-party schedule, including review of their BCMS, plans and policies and assessing the suitability of their business continuity arrangements as appropriate for the contract with First Central. Support third party owners with RFP processes for new potential third parties by reviewing documentation, providing feedback, and giving guidance on any additional requirements prior to contract agreements. Collaborate with third party owners to ensure delivery of detailed third-party reviews which identify any concerns, weaknesses or additional requirements and Remedy as necessary. Review and update Pillar Plans to ensure any DR impacts or concerns are reflected and appropriately planned for. Ensure the IS27001 DR requirements are evidenced, in line with our planned certification Attend a quarterly review of the DR test schedule for the next quarter. Incident Management Coordinator for all Incident Management Team (IMT) meetings, ensuring all IMT's are managed consistently in line with the IM Process and provide administration support, including Tracker, stage documents and appraisal. Manage and maintain robust IMT files, including stage and appraisal forms, evidence, trackers, and communications. Lead fortnightly incident review meetings. Complete regular reporting to be included in the Monthly ManCo Pack, Governance Pillar meetings, ExCo, ARC and GAC. Support monthly Governance Pillar meetings and attend in absence of Resilience Manager Deliver training to colleagues with DR and IM responsibilities, including IMT Leads and Core Team Members and Technology teams and maintain the training log. Promote DR and IM within the business, continually raising awareness of our processes, plans and tools. Provide Coordinator support in real technology events, ensuring the event is appropriately documented, with a robust supporting file and ensuring the event is managed at pace and well communicated. Attend relevant meetings, including the delivery of training and deputising for the Business continuity/Resilience team when required. Job Specific Competencies: Planning and delivery of a complex disaster recovery tests. Planning and delivery of a complex Simulation Exercise Attend appropriate external forums and events to continually develop the knowledge of the BC Team and network with other BC Professionals. Excellent communication skills both verbal and written. Influencing and negotiation skills at a senior level. Presentation skills. Good time management and organisation skills. Ability to adopt a logical approach to solving problems. Resilient to challenge for senior levels whilst building and maintaining relationships. Knowledge: CBCI or MBCI qualification - or happy to undertake these qualifications. Attend appropriate external forums and events to continually develop the knowledge of the BC Team and network with other BC Professionals. Good understanding of ISO22301 and ISO27001. What can we do for you? We believe we can offer you a great working environment as we're so passionate about our people. Here are just some of the benefits and perks that we offer Fantastic training and development opportunities Employee benefit packages to suit your lifestyle Flexible working YOUday - we give you an extra day off to celebrate a special day The opportunity to take a paid day off each year to do charity work A health cash plan Help with travel expenses The opportunity to buy additional holiday Company pension scheme Group life assurance Enhanced maternity and paternity pay Professional subscription fees paid
CMS are recruiting for a Technical Analyst to support design, test and build stages of projects. About CMS CMS is a Future Facing firm. With 75 offices in 43 countries and 4,800+ lawyers worldwide, we combine deep sector understanding with a global overview, giving us the ability not only to see what's coming, but to shape it. CMS is well equipped to help our clients face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Our bold approach to a changing future ensures that we nurture our employees and recruit top talent. About the Role The Technical Analyst will be responsible for investigating and analysing technical need, defining objectives and technical/data requirements, supporting design, build, and test stages on projects. They will help to document and maintain the enterprise architecture details and data mappings, and departmental technical roadmaps. Your responsibilities will include: * Leading the technical discovery, analysis and requirements gathering * Interacting with the business stakeholders and subject matter to understand their business and technical issues and problems for continuous improvements * Analyse system process, data workflows, applications, integration * Data mapping * Work closely with stakeholders, suppliers, and application owners to define solution and product roadmaps * Monitor and report on supplier technical and functional releases and changes to applications and products to the business * Perform impact analysis on enterprise environments from recommended improvements * Ensure traceability of technical requirements from requirement capture through to implementation including Change Management. * Production of technical analysis reports and recommendations * Work with the Lead Solutions Architect and project managers to capture and document changes to our enterprise environments, including integrations, data flows and integrations * Analysing and documenting requirements relating to the technology environment and design * Collaborating with technical personnel to ensure streamlined application implementation of the solution * communicating design overviews to executive and technical management * participating in governance acceptance into service gates and sign offs * Support PMO Project Delivery Managers on projects About You Skills & Knowledge * A solid track record as a technical analyst with strong analysis skills and keen attention to detail * Experience of technical requirements gathering and documentation in a structured fashion * Experience of different analysis tools and techniques * Experience in writing documentation - specifications, use cases, business requirements * Experience of producing business technical roadmaps * Proven experience of managing complexity and change * Evidence of flexibility and commitment * Adept at building relationships both internally and externally * Ability to communicate at all levels in the business * Excellent influencing and negotiating skills * Stakeholder Relationship Management * Tact, discretion, and diplomacy * Ability to analyse problems and recommend/implement solutions * Ability to work under pressure to meet deadlines * Excellent organisational skills * Ability to multi-task, prioritise work, and deliver to deadlines * Experience working in multicultural organisations/teams * Experience of working in the Legal Sector and/or Professional Services * A solid understanding of the software development life cycle * Understanding of IT components * Troubleshooting, problem analysis and risk assessment * Skills in data management * Skills and knowledge of enterprise and solutions architecture * Experience of project management, tools and techniques * Skills in RPA and AI Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please click here to view the diversity pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
Sep 15, 2021
Full time
CMS are recruiting for a Technical Analyst to support design, test and build stages of projects. About CMS CMS is a Future Facing firm. With 75 offices in 43 countries and 4,800+ lawyers worldwide, we combine deep sector understanding with a global overview, giving us the ability not only to see what's coming, but to shape it. CMS is well equipped to help our clients face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Our bold approach to a changing future ensures that we nurture our employees and recruit top talent. About the Role The Technical Analyst will be responsible for investigating and analysing technical need, defining objectives and technical/data requirements, supporting design, build, and test stages on projects. They will help to document and maintain the enterprise architecture details and data mappings, and departmental technical roadmaps. Your responsibilities will include: * Leading the technical discovery, analysis and requirements gathering * Interacting with the business stakeholders and subject matter to understand their business and technical issues and problems for continuous improvements * Analyse system process, data workflows, applications, integration * Data mapping * Work closely with stakeholders, suppliers, and application owners to define solution and product roadmaps * Monitor and report on supplier technical and functional releases and changes to applications and products to the business * Perform impact analysis on enterprise environments from recommended improvements * Ensure traceability of technical requirements from requirement capture through to implementation including Change Management. * Production of technical analysis reports and recommendations * Work with the Lead Solutions Architect and project managers to capture and document changes to our enterprise environments, including integrations, data flows and integrations * Analysing and documenting requirements relating to the technology environment and design * Collaborating with technical personnel to ensure streamlined application implementation of the solution * communicating design overviews to executive and technical management * participating in governance acceptance into service gates and sign offs * Support PMO Project Delivery Managers on projects About You Skills & Knowledge * A solid track record as a technical analyst with strong analysis skills and keen attention to detail * Experience of technical requirements gathering and documentation in a structured fashion * Experience of different analysis tools and techniques * Experience in writing documentation - specifications, use cases, business requirements * Experience of producing business technical roadmaps * Proven experience of managing complexity and change * Evidence of flexibility and commitment * Adept at building relationships both internally and externally * Ability to communicate at all levels in the business * Excellent influencing and negotiating skills * Stakeholder Relationship Management * Tact, discretion, and diplomacy * Ability to analyse problems and recommend/implement solutions * Ability to work under pressure to meet deadlines * Excellent organisational skills * Ability to multi-task, prioritise work, and deliver to deadlines * Experience working in multicultural organisations/teams * Experience of working in the Legal Sector and/or Professional Services * A solid understanding of the software development life cycle * Understanding of IT components * Troubleshooting, problem analysis and risk assessment * Skills in data management * Skills and knowledge of enterprise and solutions architecture * Experience of project management, tools and techniques * Skills in RPA and AI Equal Opportunities At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please click here to view the diversity pages on our website. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website. Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
The International Institute for Strategic Studies (IISS) is a world-leading research organisation that provides independent, objective information on military, geopolitical and geo-economic developments that could lead to conflict.
The IISS is seeking to appoint a Digital Project Manager to take ownership of several existing and planned new digital products which form part of our Digital First strategy. In this role you will have responsibility for evaluating a website refresh project and launching a range of digital products in support of the IISS’ world-leading research and international events.
Key duties/responsibilities
Act as product owner and project manager on a number of digital visualization products linked to specific research programs. You will work with the business to define requirements and manage the development and launch of these products.
Act as the technical SME for the existing IISS website working with external support partners and internal teams to provide training, manage CMS support issues, and managing the website development roadmap.
Work with senior stakeholders to define the strategic business requirements and manage the development of a business case for a website refresh project.
Requirements
Essential
Experience of working with stakeholders to define business requirements for digital products.
Be technically aware, with familiarity in digital development technologies, including content management systems and development languages.
Experience of working with a website CMS ideally as an administrator.
Be familiar with best practices in the digital landscape, including usability, design, security, development and project management.
Experience of managing digital development projects (including estimation and project plan development).
Demonstrated ability to manage projects through the entire lifecycle of digital development from information architecture to prototyping, user testing, internal testing and bug-fixing.
Experience of document business requirements for external tendering.
Experience of working with external development partners to drive high quality delivery on time and to budget.
Desirable
Experience of Sitecore 8 or above would be desirable
Experience with analytics suites, creating custom audience segments, automated reports, and custom tracking in Google Analytics and Google Search Console.
The role will require a broad range of skills and whilst strong technical awareness is essential the role does not require programming experience and is more likely to suit project managers, business analysts or product owners.
Creative and innovative approach to work, with ability to track and implement latest thinking, technology, and best practice to complement and promote the IISS’ values and objectives.
Remuneration
The IISS provides a full employment package. The benefits package at the Institute includes Life Assurance, Private Medical Insurance, BUPA health cashback plan, Season Ticket Loan, Cycle scheme and Contributory Pension Scheme. More information about the IISS can be found at www.iiss.org .
Application
To apply please go on our careers page on our website and send your CV and cover letter highlighting your experience and the skills you will bring to the IISS by pressing the blue 'applynow’ button on the left-hand side of the screen on Digital Project Manager role ad.
Only applications received via IISS website will be considered for this position.
Candidates must be eligible to work in the UK. Unfortunately, we will be unable to provide visa sponsorship for this position. Due to the volume of expected applications, only those selected for interview will be contacted.
The IISS is an equal opportunities employer.
Jul 30, 2021
Full time
The International Institute for Strategic Studies (IISS) is a world-leading research organisation that provides independent, objective information on military, geopolitical and geo-economic developments that could lead to conflict.
The IISS is seeking to appoint a Digital Project Manager to take ownership of several existing and planned new digital products which form part of our Digital First strategy. In this role you will have responsibility for evaluating a website refresh project and launching a range of digital products in support of the IISS’ world-leading research and international events.
Key duties/responsibilities
Act as product owner and project manager on a number of digital visualization products linked to specific research programs. You will work with the business to define requirements and manage the development and launch of these products.
Act as the technical SME for the existing IISS website working with external support partners and internal teams to provide training, manage CMS support issues, and managing the website development roadmap.
Work with senior stakeholders to define the strategic business requirements and manage the development of a business case for a website refresh project.
Requirements
Essential
Experience of working with stakeholders to define business requirements for digital products.
Be technically aware, with familiarity in digital development technologies, including content management systems and development languages.
Experience of working with a website CMS ideally as an administrator.
Be familiar with best practices in the digital landscape, including usability, design, security, development and project management.
Experience of managing digital development projects (including estimation and project plan development).
Demonstrated ability to manage projects through the entire lifecycle of digital development from information architecture to prototyping, user testing, internal testing and bug-fixing.
Experience of document business requirements for external tendering.
Experience of working with external development partners to drive high quality delivery on time and to budget.
Desirable
Experience of Sitecore 8 or above would be desirable
Experience with analytics suites, creating custom audience segments, automated reports, and custom tracking in Google Analytics and Google Search Console.
The role will require a broad range of skills and whilst strong technical awareness is essential the role does not require programming experience and is more likely to suit project managers, business analysts or product owners.
Creative and innovative approach to work, with ability to track and implement latest thinking, technology, and best practice to complement and promote the IISS’ values and objectives.
Remuneration
The IISS provides a full employment package. The benefits package at the Institute includes Life Assurance, Private Medical Insurance, BUPA health cashback plan, Season Ticket Loan, Cycle scheme and Contributory Pension Scheme. More information about the IISS can be found at www.iiss.org .
Application
To apply please go on our careers page on our website and send your CV and cover letter highlighting your experience and the skills you will bring to the IISS by pressing the blue 'applynow’ button on the left-hand side of the screen on Digital Project Manager role ad.
Only applications received via IISS website will be considered for this position.
Candidates must be eligible to work in the UK. Unfortunately, we will be unable to provide visa sponsorship for this position. Due to the volume of expected applications, only those selected for interview will be contacted.
The IISS is an equal opportunities employer.
Associate Systems Analyst (Publishing Technologies) About our team: A small, globally distributed, team of XML and DAM system specialists passionate about securing and distributing SAGE Published digital assets and other technology-based value delivery for the SAGE Publishing business partners! The content systems team runs a Telescope DAM implementation containing mostly video content, a substantial, bespoke, MarkLogic-based XML content repository, and a legacy .Net XML CMS serving all SAGE publishing operations worldwide. Could you be our new content systems Associate Systems Analyst? Interest in and ability to learn and apply a diverse set of technologies including both Linux and Windows Servers; SQL (SQL Server and MySQL), .Net, Java, XQuery, XSLT, and more. You are a technology generalist that is comfortable applying application and operating system patches, writing some code to enable solutions or automate tasks, and working with business partners to propose, craft, and implement solutions to their problems. The ideal candidate is passionate about technology-driven solution delivery, has been exposed to, and comfortable with learning just enough about a diverse set of technologies, and can communicate effectively (both in writing and speaking) with both technical and non-technical business partners. Your new role: Understanding business requirements of publishing production partners and applying the team-supported technologies to provide solutions that delight business partners! Ensuring systems supported are always available to the business users though proactive monitoring and maintenance of servers, databases (MySQL and SQL Server), and applications Writing and implementing supportable and reliable code in a diverse set of languages including .Net, Java, XQuery, SQL, PowerShell with just enough XHTML and CSS You can display an ability to learn quickly, are bored using the same tools and doing the same thing every day, strives to automate manual tasks yet has attention to detail and the tenacity to do detailed manual work when it needs to happen Closing Date: 31st March 2021
Mar 17, 2021
Full time
Associate Systems Analyst (Publishing Technologies) About our team: A small, globally distributed, team of XML and DAM system specialists passionate about securing and distributing SAGE Published digital assets and other technology-based value delivery for the SAGE Publishing business partners! The content systems team runs a Telescope DAM implementation containing mostly video content, a substantial, bespoke, MarkLogic-based XML content repository, and a legacy .Net XML CMS serving all SAGE publishing operations worldwide. Could you be our new content systems Associate Systems Analyst? Interest in and ability to learn and apply a diverse set of technologies including both Linux and Windows Servers; SQL (SQL Server and MySQL), .Net, Java, XQuery, XSLT, and more. You are a technology generalist that is comfortable applying application and operating system patches, writing some code to enable solutions or automate tasks, and working with business partners to propose, craft, and implement solutions to their problems. The ideal candidate is passionate about technology-driven solution delivery, has been exposed to, and comfortable with learning just enough about a diverse set of technologies, and can communicate effectively (both in writing and speaking) with both technical and non-technical business partners. Your new role: Understanding business requirements of publishing production partners and applying the team-supported technologies to provide solutions that delight business partners! Ensuring systems supported are always available to the business users though proactive monitoring and maintenance of servers, databases (MySQL and SQL Server), and applications Writing and implementing supportable and reliable code in a diverse set of languages including .Net, Java, XQuery, SQL, PowerShell with just enough XHTML and CSS You can display an ability to learn quickly, are bored using the same tools and doing the same thing every day, strives to automate manual tasks yet has attention to detail and the tenacity to do detailed manual work when it needs to happen Closing Date: 31st March 2021
NET Developer
£30,000
Chester
ShortList Recruitment have an amazing opportunity for a .NET Developer to work for a growing business on the outskirts of Chester.
The .NET Developer will be given the opportunity to work on a range of projects, including implementation of a Microsoft CRM, in a fast-paced, varied work environment.
For the higher end of the salary, you would be expected to have a solid understanding of a range of Microsoft Technologies.
The key skills for the Developer role are:
* C# ASP.NET
* Webforms or MVC
* MS SQL Server
* LINQ
* JavaScript - jQuery
* HTML/CSS
* Any CMS experience is hugely beneficial
As a .NET Developer you will be responsible for initially helping to implement a Microsoft CRM, as well as several other ongoing projects.
The right .NET Developer for this role will be a quick learner who is keen to expand their .NET development skills in a well structured environment with lots of mentoring on offer. This company has a great track record of training and developing their staff and have an incredibly high staff retention rate.
The salary on offer for this role is up to £30,000, but will look at all levels of experience from 2+ years.
The .NET Developer role is commutable from Chester, Cheshire, Wrexham, Llay, Crewe, Warrington and the Wirral.
ShortList Recruitment is acting as an Employment Agency in relation to this vacancy.
ShortList specialise in the full spectrum of IT positions, from CIO to Helpdesk Analyst, on both a permanent and contract basis
May 02, 2017
NET Developer
£30,000
Chester
ShortList Recruitment have an amazing opportunity for a .NET Developer to work for a growing business on the outskirts of Chester.
The .NET Developer will be given the opportunity to work on a range of projects, including implementation of a Microsoft CRM, in a fast-paced, varied work environment.
For the higher end of the salary, you would be expected to have a solid understanding of a range of Microsoft Technologies.
The key skills for the Developer role are:
* C# ASP.NET
* Webforms or MVC
* MS SQL Server
* LINQ
* JavaScript - jQuery
* HTML/CSS
* Any CMS experience is hugely beneficial
As a .NET Developer you will be responsible for initially helping to implement a Microsoft CRM, as well as several other ongoing projects.
The right .NET Developer for this role will be a quick learner who is keen to expand their .NET development skills in a well structured environment with lots of mentoring on offer. This company has a great track record of training and developing their staff and have an incredibly high staff retention rate.
The salary on offer for this role is up to £30,000, but will look at all levels of experience from 2+ years.
The .NET Developer role is commutable from Chester, Cheshire, Wrexham, Llay, Crewe, Warrington and the Wirral.
ShortList Recruitment is acting as an Employment Agency in relation to this vacancy.
ShortList specialise in the full spectrum of IT positions, from CIO to Helpdesk Analyst, on both a permanent and contract basis
We are urgently looking for a Senior Digital Business Analyst to join a small agile team that is blending 3rd party development with internal resources to create a new website on top of a market leading CMS system with significant bespoke development undertaken by the internal team.
As part of the Business Analysis team you will translate requirements (both functional and non-functional) for products into user stories and acceptance criteria for iterative delivery, and also define requirements in a more full and grouped feature fashion. It is important that you have experience in both styles.
This is an exciting opportunity within an independent organisation that helps to improve medical education and practice across the UK. They are looking to redevelop their website and some key outward facing features, and are interested in speaking with talented Digital Business Analysts who are looking to join an inclusive company that sticks by its core values, and believes it is important for everyone perform their various functions with a shared purpose, to allow everyone to thrive.
This role will play a key part in that by establishing the needs of the users and what is required by them, working with various areas of the business to establish the requirements for a new website that fulfils those needs.
Role Responsibilities;
- You will be responsible for establishing the requirements for our new website and the associated online services, working closely with the Product Manager (Head of Enterprise Systems) to gather, understand and prioritise new requirements and run requirements gathering/definition workshops
- Understand and analyse current processes and workflows, identify opportunities for improvement and gain approval and sign-off on new features through demos and user acceptance testing.
- You will use you people management skills to guide the agile development team on the detail of the product features, ensuring that what is built is what the users want. You will also lead the business in their thinking around the requirements for the solution.
- You will be required to collaborate and interact with the multi-disciplined development team, contributing to the definition of the product and ensuring that there is a clear understanding of what is being delivered.
- Gather, analyse and report on usage data or other such relevant data in support of measuring the performance and value of product features; feeding in to the prioritisation of new features.
Required Experience;
- Strong experience and understanding of Agile (particularly Scrum) software development methodologies and the practices of a BA in this environment.
- Demonstrable experience of using relevant documenting and diagramming techniques such as UML, Domain Models, Process Flow, Use Cases, User Stories, User Journeys.
- Expertise in workshop skills to support requirements gathering and idea generation.
- Strong relationship and stakeholder management skills.
- Understanding of relevant technologies, especially online application projects.
- High degree of internet and computer literacy.
- Understanding of a Product Management Lifecycle.
Experience of continuous improvement practices is desirable.
If this sounds like the perfect challenge for you then please get in touch! Either contact Clare Choytooa at Pertemps Managed Solutions via phone, Linked In or email; or click on the apply button to send over your application immediately
Sep 09, 2016
We are urgently looking for a Senior Digital Business Analyst to join a small agile team that is blending 3rd party development with internal resources to create a new website on top of a market leading CMS system with significant bespoke development undertaken by the internal team.
As part of the Business Analysis team you will translate requirements (both functional and non-functional) for products into user stories and acceptance criteria for iterative delivery, and also define requirements in a more full and grouped feature fashion. It is important that you have experience in both styles.
This is an exciting opportunity within an independent organisation that helps to improve medical education and practice across the UK. They are looking to redevelop their website and some key outward facing features, and are interested in speaking with talented Digital Business Analysts who are looking to join an inclusive company that sticks by its core values, and believes it is important for everyone perform their various functions with a shared purpose, to allow everyone to thrive.
This role will play a key part in that by establishing the needs of the users and what is required by them, working with various areas of the business to establish the requirements for a new website that fulfils those needs.
Role Responsibilities;
- You will be responsible for establishing the requirements for our new website and the associated online services, working closely with the Product Manager (Head of Enterprise Systems) to gather, understand and prioritise new requirements and run requirements gathering/definition workshops
- Understand and analyse current processes and workflows, identify opportunities for improvement and gain approval and sign-off on new features through demos and user acceptance testing.
- You will use you people management skills to guide the agile development team on the detail of the product features, ensuring that what is built is what the users want. You will also lead the business in their thinking around the requirements for the solution.
- You will be required to collaborate and interact with the multi-disciplined development team, contributing to the definition of the product and ensuring that there is a clear understanding of what is being delivered.
- Gather, analyse and report on usage data or other such relevant data in support of measuring the performance and value of product features; feeding in to the prioritisation of new features.
Required Experience;
- Strong experience and understanding of Agile (particularly Scrum) software development methodologies and the practices of a BA in this environment.
- Demonstrable experience of using relevant documenting and diagramming techniques such as UML, Domain Models, Process Flow, Use Cases, User Stories, User Journeys.
- Expertise in workshop skills to support requirements gathering and idea generation.
- Strong relationship and stakeholder management skills.
- Understanding of relevant technologies, especially online application projects.
- High degree of internet and computer literacy.
- Understanding of a Product Management Lifecycle.
Experience of continuous improvement practices is desirable.
If this sounds like the perfect challenge for you then please get in touch! Either contact Clare Choytooa at Pertemps Managed Solutions via phone, Linked In or email; or click on the apply button to send over your application immediately
We are urgently looking for a Senior Test Lead to join a small agile team that blends 3rd party development with internal resources to create a new website on top of a market leading CMS system with significant bespoke development undertaken by the internal team.
You will be the sole tester within a small Scrum team, working alongside two full stack web developers, a BA, UX resource and a Scrum Master; experience as part of a team extending a top CMS is desirable, on top of bespoke web development testing.
To complement this you will also work on the testing of the core Enterprise Systems where the teams work in more conventional waterfall methods and tests are fully documented, with test plans in Quality Centre.
This is an exciting opportunity within an independent organisation that helps to improve medical education and practice across the UK. They are looking to redevelop their website and some key outward facing features, and are interested in speaking with talented Software Test Analysts who are looking to join an inclusive company that sticks by its core values, and believes it is important for everyone perform their various functions with a shared purpose, to allow everyone to thrive.
Role Responsibilities;
- You will be responsible for defining the agile testing practices, and will be enthusiastic about and experienced in automated tests to support Continuous Delivery.
- Collaboration with Business Analysts and Developers to agree UAT tests that get automated; experience in Continuous Delivery, with investment in automation allowing us to make rapid changes/releases would be beneficial
- You will use your people management skills to lead less senior testers and colleagues from the wider area of the business who are UAT testing under your supervision.
- You will uphold testing standards and contribute to their definition and the team's definition of done.
- Where automation isn't possible you will ensure that manual testing is documented
Required Experience;
- Strong experience and understanding of Agile (particularly Scrum) software testing methodologies and the practices of a Tester in this environment.
- Experience testing in a Waterfall environment, using Quality Centre to manage, document and run testing.
- Not only will you be highly experienced in testing front end web pages, but you will also be experienced in testing middle tier web services that link to Enterprise Systems.
- Solid experience of working within an agile web development environment to support an agile scrum process.
- Testing Automation Technologies such as Selenium (where a deeper understanding of coding tests is desirable).
- Writing test scripts in agile and waterfall environments.
- Expertise in estimation, working within a ticketing system such as JIRA, updating a SCRUM board and delivering agreed scope within Sprints.
- Solid relationship and stakeholder management skills.
Experience of continuous improvement practices is desirable.
If this sounds like the perfect challenge for you then please get in touch! Either contact Clare Choytooa at Pertemps Managed Solutions via phone, Linked In or email; or click on the apply button to send over your application immediately
Sep 09, 2016
We are urgently looking for a Senior Test Lead to join a small agile team that blends 3rd party development with internal resources to create a new website on top of a market leading CMS system with significant bespoke development undertaken by the internal team.
You will be the sole tester within a small Scrum team, working alongside two full stack web developers, a BA, UX resource and a Scrum Master; experience as part of a team extending a top CMS is desirable, on top of bespoke web development testing.
To complement this you will also work on the testing of the core Enterprise Systems where the teams work in more conventional waterfall methods and tests are fully documented, with test plans in Quality Centre.
This is an exciting opportunity within an independent organisation that helps to improve medical education and practice across the UK. They are looking to redevelop their website and some key outward facing features, and are interested in speaking with talented Software Test Analysts who are looking to join an inclusive company that sticks by its core values, and believes it is important for everyone perform their various functions with a shared purpose, to allow everyone to thrive.
Role Responsibilities;
- You will be responsible for defining the agile testing practices, and will be enthusiastic about and experienced in automated tests to support Continuous Delivery.
- Collaboration with Business Analysts and Developers to agree UAT tests that get automated; experience in Continuous Delivery, with investment in automation allowing us to make rapid changes/releases would be beneficial
- You will use your people management skills to lead less senior testers and colleagues from the wider area of the business who are UAT testing under your supervision.
- You will uphold testing standards and contribute to their definition and the team's definition of done.
- Where automation isn't possible you will ensure that manual testing is documented
Required Experience;
- Strong experience and understanding of Agile (particularly Scrum) software testing methodologies and the practices of a Tester in this environment.
- Experience testing in a Waterfall environment, using Quality Centre to manage, document and run testing.
- Not only will you be highly experienced in testing front end web pages, but you will also be experienced in testing middle tier web services that link to Enterprise Systems.
- Solid experience of working within an agile web development environment to support an agile scrum process.
- Testing Automation Technologies such as Selenium (where a deeper understanding of coding tests is desirable).
- Writing test scripts in agile and waterfall environments.
- Expertise in estimation, working within a ticketing system such as JIRA, updating a SCRUM board and delivering agreed scope within Sprints.
- Solid relationship and stakeholder management skills.
Experience of continuous improvement practices is desirable.
If this sounds like the perfect challenge for you then please get in touch! Either contact Clare Choytooa at Pertemps Managed Solutions via phone, Linked In or email; or click on the apply button to send over your application immediately