IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Apr 18, 2024
Full time
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Join this MSP as an 2nd/3rd line IT Support Analyst. The role will be predominantly office-based, with some customer visits. THE ROLE: - Operating the IT Helpdesk and providing 2nd/3rd line support to a wide variety of clients, supporting infrastructure, hardware, and software.- Receive and resolve calls from the helpdesk and manage user expectations - by phone, email, and in-person.- Troubleshooting and diagnosing hardware and software faults, escalating if necessary.- Deployment of new hardware and software alongside existing upgrade schemes.- Occasional involvement in project work.- Assisting the Support Team Leader in aiding other team members.- Managing your own tickets, ensuring that they are kept up to date. KEY SKILLS & EXPERIENCE: - 2+ years of IT support experience covering: Active Directory Windows 10, Windows Server (bonus points for macOS) Office 365 Azure Hardware Backup & Firewall configurations (experience with Acronis & SonicWall desirable)- Full, clean driving license SALARY & BENEFITS: - £28,000 - £36,000- 20 days holiday + public holidays- Pension- Cycle to work scheme- Free onsite parking- Company laptop, phone, and accessories Please apply today! All applicants must currently have the permanent right to work in the UK; visa applications will not be considered.
Apr 18, 2024
Full time
Join this MSP as an 2nd/3rd line IT Support Analyst. The role will be predominantly office-based, with some customer visits. THE ROLE: - Operating the IT Helpdesk and providing 2nd/3rd line support to a wide variety of clients, supporting infrastructure, hardware, and software.- Receive and resolve calls from the helpdesk and manage user expectations - by phone, email, and in-person.- Troubleshooting and diagnosing hardware and software faults, escalating if necessary.- Deployment of new hardware and software alongside existing upgrade schemes.- Occasional involvement in project work.- Assisting the Support Team Leader in aiding other team members.- Managing your own tickets, ensuring that they are kept up to date. KEY SKILLS & EXPERIENCE: - 2+ years of IT support experience covering: Active Directory Windows 10, Windows Server (bonus points for macOS) Office 365 Azure Hardware Backup & Firewall configurations (experience with Acronis & SonicWall desirable)- Full, clean driving license SALARY & BENEFITS: - £28,000 - £36,000- 20 days holiday + public holidays- Pension- Cycle to work scheme- Free onsite parking- Company laptop, phone, and accessories Please apply today! All applicants must currently have the permanent right to work in the UK; visa applications will not be considered.
Role : Infrastructure Engineer Location : Central London, 2-3 times a week Salary : £50,000 - £55,000 + Benefits The position: The purpose of this role is to support Microsoft O365, Hybrid Cloud with Azure, including Linux Web Hosting and solutions for applications, databases, desktops, cloud services and a largely Microsoft based platform within agreed service levels and quality standards with minimal disruption to users, work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and provide informed technical advice to staff and all IT users. Main Duties And Responsibilities Administration of O365, including SharePoint. Administration of O365 suite of products including Security, Defender, Teams and Exchange Azure Hybrid Cloud administration and support, taking responsibility for the more advanced support and solutions deployment. Using Intune to manage and update the organisations PC's, laptops and mobile devices. Support the companies network infrastructure which includes Aruba, Cisco, and Juniper technologies. Manage the AvePoint and Azure backup system for operation and restore readiness. Operate as technical advisor to 1st line service desk analysts and support technical projects, maintenance and other change and operational activities in your areas of expertise. Organise own workload and ensure agreed quality standards, service levels and project and change timescales are met and with minimal disruption to users. Contribute technical advice and support to impact assessments and solutions for service, change and new requirement requests and ensure compliance with change control practices. Write technical HLDs/LLDs, work instructions and user documentation and present technical options and guidance clearly and concisely in technical and non-technical documents tailored to audience. Build and maintain successful relationships with key contacts in departments and 3rd parties to ensure their requirements are taken on board and incidents are resolved effectively, cohesively and in a timely fashion. Conduct daily checks and constantly monitor systems, analyse trends, and take remedial action as appropriate and in conjunction with Heads of Technical Infrastructure Ensure all investigations and solutions consider security such as malware and viruses and that security incidents are resolved immediately to constantly mitigate risks to the live system. Undertake technical projects as required by the IT management team. Please apply for more information!
Apr 18, 2024
Full time
Role : Infrastructure Engineer Location : Central London, 2-3 times a week Salary : £50,000 - £55,000 + Benefits The position: The purpose of this role is to support Microsoft O365, Hybrid Cloud with Azure, including Linux Web Hosting and solutions for applications, databases, desktops, cloud services and a largely Microsoft based platform within agreed service levels and quality standards with minimal disruption to users, work with other IT and business colleagues and 3rd parties on IT projects, change requests and other initiatives and provide informed technical advice to staff and all IT users. Main Duties And Responsibilities Administration of O365, including SharePoint. Administration of O365 suite of products including Security, Defender, Teams and Exchange Azure Hybrid Cloud administration and support, taking responsibility for the more advanced support and solutions deployment. Using Intune to manage and update the organisations PC's, laptops and mobile devices. Support the companies network infrastructure which includes Aruba, Cisco, and Juniper technologies. Manage the AvePoint and Azure backup system for operation and restore readiness. Operate as technical advisor to 1st line service desk analysts and support technical projects, maintenance and other change and operational activities in your areas of expertise. Organise own workload and ensure agreed quality standards, service levels and project and change timescales are met and with minimal disruption to users. Contribute technical advice and support to impact assessments and solutions for service, change and new requirement requests and ensure compliance with change control practices. Write technical HLDs/LLDs, work instructions and user documentation and present technical options and guidance clearly and concisely in technical and non-technical documents tailored to audience. Build and maintain successful relationships with key contacts in departments and 3rd parties to ensure their requirements are taken on board and incidents are resolved effectively, cohesively and in a timely fashion. Conduct daily checks and constantly monitor systems, analyse trends, and take remedial action as appropriate and in conjunction with Heads of Technical Infrastructure Ensure all investigations and solutions consider security such as malware and viruses and that security incidents are resolved immediately to constantly mitigate risks to the live system. Undertake technical projects as required by the IT management team. Please apply for more information!
Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Operations Engineer to join our IT Department! Working alongside the Cyber Operations Lead you will help to design, develop, and mature the company's cybersecurity capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include: Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries. Define, design, implement, and maintain security solutions appropriate to the business' needs. Support the definition, execution and continuous improvement of key cybersecurity processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography. Assist with developing and maintaining security policies, processes and incident response management plans and playbooks. Prepare and document standard operating procedures and protocols. Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc. Contribute as a team member in projects and change initiatives aimed at increasing enterprise security capabilities e.g., identity and access management, log aggregation, etc. Required experience: Minimum of 3 years' experience in a Security/Cyber Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure. Previous experience working within a financial services environment and a working understanding of relevant regulations. Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.) Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools. Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment. Experience of working effectively with a variety of stakeholders from different technology and business teams. Strong verbal and written communication skills. Desirable experience: Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM). Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks. Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. Experience of general IT Audit processes and conducting risk assessments. You will be a proactive self - starter with strong communication skills and comfortable interacting with stakeholders at all levels. You will have the ability to tailor your approach and translate requirements to non-technical members of staff. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is the leading independent investment wrap platform in the UK. Established in 2000, we have over £54.9 billion of funds under direction (as at Sept 2023) on behalf of over 7,600 advisers and 230,000 investor clients. Our service includes an online platform, owned and built by us, and dedicated regional adviser support to help bring clients' assets and investments together in a smarter, more tax efficient way. We offer access to a wide range of tax wrappers (including ISAs, pensions and life insurance investment bonds) and funds which advisers use to build client investment portfolios. Portfolio valuations, purchases and sales are all supported via Transact Online which is available 24/7. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Apr 18, 2024
Full time
Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Operations Engineer to join our IT Department! Working alongside the Cyber Operations Lead you will help to design, develop, and mature the company's cybersecurity capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include: Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries. Define, design, implement, and maintain security solutions appropriate to the business' needs. Support the definition, execution and continuous improvement of key cybersecurity processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography. Assist with developing and maintaining security policies, processes and incident response management plans and playbooks. Prepare and document standard operating procedures and protocols. Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc. Contribute as a team member in projects and change initiatives aimed at increasing enterprise security capabilities e.g., identity and access management, log aggregation, etc. Required experience: Minimum of 3 years' experience in a Security/Cyber Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure. Previous experience working within a financial services environment and a working understanding of relevant regulations. Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.) Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools. Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment. Experience of working effectively with a variety of stakeholders from different technology and business teams. Strong verbal and written communication skills. Desirable experience: Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM). Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks. Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. Experience of general IT Audit processes and conducting risk assessments. You will be a proactive self - starter with strong communication skills and comfortable interacting with stakeholders at all levels. You will have the ability to tailor your approach and translate requirements to non-technical members of staff. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is the leading independent investment wrap platform in the UK. Established in 2000, we have over £54.9 billion of funds under direction (as at Sept 2023) on behalf of over 7,600 advisers and 230,000 investor clients. Our service includes an online platform, owned and built by us, and dedicated regional adviser support to help bring clients' assets and investments together in a smarter, more tax efficient way. We offer access to a wide range of tax wrappers (including ISAs, pensions and life insurance investment bonds) and funds which advisers use to build client investment portfolios. Portfolio valuations, purchases and sales are all supported via Transact Online which is available 24/7. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Private Credit business is going through significant growth. This an opportunity to work with a global technology team in building and providing long term strategic solutions by integrating in-house and vendor applications involving new development and greenfield projects to develop strong foundations for the future business and technology growth. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Working as part of a technical team, you will deliver high quality software that is thoroughly tested and optimized, while building solutions and integrations from requirements and providing maintenance and enhancements to the existing code base. You will also contribute to the ongoing evolution of our platform design and architecture. You will be building solutions to manage and convert raw data into information that can be interpreted by data scientists and business analysts. As well as this you will help design and develop reusable data pipelines for ingestion and consumption through Macquarie Asset Management's data platform. You will be exposed to new server less based solutions, microservice architecture, delta lake and expanding brand new applications in the Cloud and maintaining Infrastructure as Code (IaC). What you offer 3-5+ years of full stack development experience with design, development, testing, deployment, and version control Proven development skills to work with Python, Structured Query Language (SQL) , ReactJS, REST Api. Hands-on experience with Amazon Web Services (AWS, EC2, S3, RDS, DynamoDB, Lambda and EBS) for designing scalable, cloud-native, distributed software utilising modern development architectures Analytical and problem-solving abilities, coupled with good communication skills We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Apr 17, 2024
Full time
Private Credit business is going through significant growth. This an opportunity to work with a global technology team in building and providing long term strategic solutions by integrating in-house and vendor applications involving new development and greenfield projects to develop strong foundations for the future business and technology growth. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Working as part of a technical team, you will deliver high quality software that is thoroughly tested and optimized, while building solutions and integrations from requirements and providing maintenance and enhancements to the existing code base. You will also contribute to the ongoing evolution of our platform design and architecture. You will be building solutions to manage and convert raw data into information that can be interpreted by data scientists and business analysts. As well as this you will help design and develop reusable data pipelines for ingestion and consumption through Macquarie Asset Management's data platform. You will be exposed to new server less based solutions, microservice architecture, delta lake and expanding brand new applications in the Cloud and maintaining Infrastructure as Code (IaC). What you offer 3-5+ years of full stack development experience with design, development, testing, deployment, and version control Proven development skills to work with Python, Structured Query Language (SQL) , ReactJS, REST Api. Hands-on experience with Amazon Web Services (AWS, EC2, S3, RDS, DynamoDB, Lambda and EBS) for designing scalable, cloud-native, distributed software utilising modern development architectures Analytical and problem-solving abilities, coupled with good communication skills We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Apr 17, 2024
Full time
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
We have an exciting opportunity available for an IT Business Analyst focusing on the development and delivery of systems to join our client a market leading Food Manufacturer in their expanding IT Team based at their Head Office in Birmingham. Do you have what it takes to work with Stakeholders to determine their needs and priorities? Can you translate requirements into possible solutions and communicate options in non-technical language? Can you do this within a fast paced, demanding business, within the FMCG Industry? Are you comfortable gathering and analysing data in support of business cases, proposed projects, and systems requirements? Job Title : IT Business Analyst Location: Birmingham Hybrid Salary: Upto 45,000 Role Definition : Do you have a persistent and driven approach with an engaging demeanour that makes sure things get done? Have you got the flair and tenacity to challenge and do things differently? Are you equally comfortable forging ahead where process is limited, but diligent enough to ensure that process is followed where it exists? If the answer to all of the above is yes and you want to work in a high performing team within a fast based, ambitious business then this is the role for you. Key responsibilities: Use defined agreed upon, Business Analysis methods in the planning, design, development, and deployment of new applications. And for the enhancement of existing applications. Analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging value in these systems. Working with various IT implementation teams, both formal and informal, to ensure successful delivery and roll out of change initiatives. This may include production of training materials, standard operating procedures, data migration documents and process flows. Conduct research on software and hardware products to justify recommendations and to support capital investment. Working with business representatives and closely working with Product Owners and IT teams to understand and deliver business requirements. Define, document and agree processes that meet the agreed business goals and translate into operational processes within the relevant business systems. Working as part of the IT team to integrate and align current and future business projects with the agreed strategy. Assisting in the resolution of business issues through the effective use of Jira and Fresh Service. You will ideally have a background that involves working within IT Business Analysis and understand the theoretical and practical aspects required, preferably within the FMCG Sector. The ability to demonstrate a background of Business Analysis within a large and complex infrastructure is highly desirable along with excellent communication, planning, organisational and customer facing skills. You will have experience of working in a structured environment to deliver agreed objectives and business goals and be able to manage people involved in any requirements analysis whether internal or external suppliers. Educated to Degree level within an IT related discipline is preferable along with BCS, Agile level qualifications. This is an opportunity for you to leap into the Business Analyst arena and Fastrack your IT journey with an Award-Winning, forward-thinking team. A full UK drivers licence is required for this position along with access to your own transport due to travel required within the role.
Apr 16, 2024
Full time
We have an exciting opportunity available for an IT Business Analyst focusing on the development and delivery of systems to join our client a market leading Food Manufacturer in their expanding IT Team based at their Head Office in Birmingham. Do you have what it takes to work with Stakeholders to determine their needs and priorities? Can you translate requirements into possible solutions and communicate options in non-technical language? Can you do this within a fast paced, demanding business, within the FMCG Industry? Are you comfortable gathering and analysing data in support of business cases, proposed projects, and systems requirements? Job Title : IT Business Analyst Location: Birmingham Hybrid Salary: Upto 45,000 Role Definition : Do you have a persistent and driven approach with an engaging demeanour that makes sure things get done? Have you got the flair and tenacity to challenge and do things differently? Are you equally comfortable forging ahead where process is limited, but diligent enough to ensure that process is followed where it exists? If the answer to all of the above is yes and you want to work in a high performing team within a fast based, ambitious business then this is the role for you. Key responsibilities: Use defined agreed upon, Business Analysis methods in the planning, design, development, and deployment of new applications. And for the enhancement of existing applications. Analyse the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging value in these systems. Working with various IT implementation teams, both formal and informal, to ensure successful delivery and roll out of change initiatives. This may include production of training materials, standard operating procedures, data migration documents and process flows. Conduct research on software and hardware products to justify recommendations and to support capital investment. Working with business representatives and closely working with Product Owners and IT teams to understand and deliver business requirements. Define, document and agree processes that meet the agreed business goals and translate into operational processes within the relevant business systems. Working as part of the IT team to integrate and align current and future business projects with the agreed strategy. Assisting in the resolution of business issues through the effective use of Jira and Fresh Service. You will ideally have a background that involves working within IT Business Analysis and understand the theoretical and practical aspects required, preferably within the FMCG Sector. The ability to demonstrate a background of Business Analysis within a large and complex infrastructure is highly desirable along with excellent communication, planning, organisational and customer facing skills. You will have experience of working in a structured environment to deliver agreed objectives and business goals and be able to manage people involved in any requirements analysis whether internal or external suppliers. Educated to Degree level within an IT related discipline is preferable along with BCS, Agile level qualifications. This is an opportunity for you to leap into the Business Analyst arena and Fastrack your IT journey with an Award-Winning, forward-thinking team. A full UK drivers licence is required for this position along with access to your own transport due to travel required within the role.
IT Services Manager - Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager - Sheffield
Apr 16, 2024
Full time
IT Services Manager - Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager - Sheffield
IT Technical Services Manager - Sheffield Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored a team and provided technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical Services Manager - Sheffield
Apr 16, 2024
Full time
IT Technical Services Manager - Sheffield Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored a team and provided technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical Services Manager - Sheffield
Job Title: DevOps Engineer (DV Cleared) Location: United Kingdom (U.K.) - Hybrid Overview: We are seeking a talented and experienced DevOps Engineer to join our FinOps project team within the U.K. Public Sector. As a key member of the team, you will play a crucial role in optimizing our financial operations through the effective implementation and management of DevOps practices. This position offers an exciting opportunity to work on cutting-edge projects, contribute to the improvement of financial efficiency, and support the overall mission of the public sector. Key Responsibilities: 1. DevOps Implementation: Collaborate with cross-functional teams to design, implement, and maintain DevOps pipelines for financial systems within the public sector. Drive the adoption of best practices in continuous integration, continuous deployment, and infrastructure as code. 2. Infrastructure Management: Design, implement, and manage cloud-based infrastructure to support financial applications. Ensure the scalability, security, and availability of infrastructure components. 3. Collaboration and Communication: Work closely with development, operations, and finance teams to bridge gaps and streamline processes. Communicate effectively with stakeholders, providing technical insights and recommendations. 4. Automation: Develop and maintain automated processes for deployment, monitoring, and maintenance. Identify opportunities for process automation to enhance overall efficiency. 5. Security and Compliance: Implement and enforce security best practices for infrastructure and applications. Ensure compliance with regulatory requirements related to financial systems. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a DevOps Engineer in complex, enterprise-level environments. Strong knowledge of cloud platforms, especially AWS or Azure. Proficient in automation tools such as Terraform, Ansible, or Chef. Experience with containerization technologies (Docker, Kubernetes). Familiarity with FinOps practices and principles. Excellent scripting skills (e.g., Python, Bash). Strong problem-solving and troubleshooting skills. Effective communication and collaboration skills. Knowledge of financial systems and practices is a plus. The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Benefits: Join a rapidly expanding startup where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
Apr 16, 2024
Full time
Job Title: DevOps Engineer (DV Cleared) Location: United Kingdom (U.K.) - Hybrid Overview: We are seeking a talented and experienced DevOps Engineer to join our FinOps project team within the U.K. Public Sector. As a key member of the team, you will play a crucial role in optimizing our financial operations through the effective implementation and management of DevOps practices. This position offers an exciting opportunity to work on cutting-edge projects, contribute to the improvement of financial efficiency, and support the overall mission of the public sector. Key Responsibilities: 1. DevOps Implementation: Collaborate with cross-functional teams to design, implement, and maintain DevOps pipelines for financial systems within the public sector. Drive the adoption of best practices in continuous integration, continuous deployment, and infrastructure as code. 2. Infrastructure Management: Design, implement, and manage cloud-based infrastructure to support financial applications. Ensure the scalability, security, and availability of infrastructure components. 3. Collaboration and Communication: Work closely with development, operations, and finance teams to bridge gaps and streamline processes. Communicate effectively with stakeholders, providing technical insights and recommendations. 4. Automation: Develop and maintain automated processes for deployment, monitoring, and maintenance. Identify opportunities for process automation to enhance overall efficiency. 5. Security and Compliance: Implement and enforce security best practices for infrastructure and applications. Ensure compliance with regulatory requirements related to financial systems. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a DevOps Engineer in complex, enterprise-level environments. Strong knowledge of cloud platforms, especially AWS or Azure. Proficient in automation tools such as Terraform, Ansible, or Chef. Experience with containerization technologies (Docker, Kubernetes). Familiarity with FinOps practices and principles. Excellent scripting skills (e.g., Python, Bash). Strong problem-solving and troubleshooting skills. Effective communication and collaboration skills. Knowledge of financial systems and practices is a plus. The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Benefits: Join a rapidly expanding startup where personal growth is a part of our DNA. Benefit from a flexible work environment focused on deliverable outcomes. Receive private medical insurance through Aviva. Enjoy the benefits of a company pension plan through Nest. 25 days of annual leave plus UK bank holidays. Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources. Participate in a generous employee referral program. A highly collaborative and collegial environment with opportunities for career advancement. Be encouraged to take bold steps and embrace a mindset of experimentation. Choose your preferred device, PC or Mac. Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued. Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all. Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. What Happens Next? Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.
IT Business Analyst - Hybrid, Edinburgh Up to 60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Apr 15, 2024
Full time
IT Business Analyst - Hybrid, Edinburgh Up to 60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
DV Cleared SIEM/Incident SME Location: Northallerton/Corsham/Portsmouth Duration: 6 - 12 Months Rate to SSC: Market Rate MUST BE PAYE THROUGH UMBRELLA Role Description: The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Apr 15, 2024
Contractor
DV Cleared SIEM/Incident SME Location: Northallerton/Corsham/Portsmouth Duration: 6 - 12 Months Rate to SSC: Market Rate MUST BE PAYE THROUGH UMBRELLA Role Description: The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Job Description We're looking for a Development DBA to join our IT Systems Integration team in Leighton Buzzard or Milton Keynes supporting our business and IT departments. This role will be an expansion to an already existing well established team of DBAs/Engineers and Analysts ready to support the Group's expansion.You will be working with some very talented people who are always looking to move forward with the latest and greatest technology, this role will demand great attention to detail and an analytical mind-set. It will be a chance for someone who is looking to get into the data world or expand on their analytical knowledge and mind-set with a new challenge. Key Responsibility: Senior Technical advisor and T-SQL Development champion. Managing and maintaining the Connells Group Database Environment. Working closing with IT Development teams and Production DBAs on troubleshooting Production systems. Work within the Infrastructure & Architecture team as a SQL Developer. Owning the SQL performance enhancement projects for the group. Understanding the in-house application architecture. Liaising with 3 rd parties to solve problems with bespoke systems. Working on major projects. Enforcing group security controls and best practices. Documenting and implementing all SQL configuration change. Assist DBA's with SQL related issues. Development of data collection processes. Skills Required: Excellent knowledge of T-SQL and SQL Development best practices. Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. Knowledge of best practices and IT operations in an always-on, HADR (High Availability Disaster Recovery). Desirable Skills: Ability to read and understand Programming languages: C# &; Python. Cloud services: Azure SaaS, PaaS, IaaS. Worked with Azure Data Platforms: Azure Data Factory & Azure Fabric Strong working knowledge of PowerShell. Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CF00364
Apr 15, 2024
Full time
Job Description We're looking for a Development DBA to join our IT Systems Integration team in Leighton Buzzard or Milton Keynes supporting our business and IT departments. This role will be an expansion to an already existing well established team of DBAs/Engineers and Analysts ready to support the Group's expansion.You will be working with some very talented people who are always looking to move forward with the latest and greatest technology, this role will demand great attention to detail and an analytical mind-set. It will be a chance for someone who is looking to get into the data world or expand on their analytical knowledge and mind-set with a new challenge. Key Responsibility: Senior Technical advisor and T-SQL Development champion. Managing and maintaining the Connells Group Database Environment. Working closing with IT Development teams and Production DBAs on troubleshooting Production systems. Work within the Infrastructure & Architecture team as a SQL Developer. Owning the SQL performance enhancement projects for the group. Understanding the in-house application architecture. Liaising with 3 rd parties to solve problems with bespoke systems. Working on major projects. Enforcing group security controls and best practices. Documenting and implementing all SQL configuration change. Assist DBA's with SQL related issues. Development of data collection processes. Skills Required: Excellent knowledge of T-SQL and SQL Development best practices. Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. Knowledge of best practices and IT operations in an always-on, HADR (High Availability Disaster Recovery). Desirable Skills: Ability to read and understand Programming languages: C# &; Python. Cloud services: Azure SaaS, PaaS, IaaS. Worked with Azure Data Platforms: Azure Data Factory & Azure Fabric Strong working knowledge of PowerShell. Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CF00364
IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: Providing 1st- 3rd Line Support to clients and end-users Travelling to clients sites and providing in-person support Being involved within Project work such as brand new Office implementations, migrations, hardware deployments. Configuring new Desktops and Laptops. Involved within clients Infrastructure changes and works. Providing high-level customer service at all times. Technical Skills: Previous IT support experience, at least 2 years Ideally experience of working for a Managed Service Provider IP addressing, subnets, firewall implementation, routing Microsoft 365 / Windows Server / Active Directory Backup solutions Networking - Including DNS/DHCP/TCP/IP/VLAN/VoIP/SIP Wireless technologies ideally Unifi Any exposure to RMM/PSA software If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Oswestry, Shrewsbury, Morda, Llanymynech, Chirk, Whitchurch, Wrexham Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 15, 2024
Full time
IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: Providing 1st- 3rd Line Support to clients and end-users Travelling to clients sites and providing in-person support Being involved within Project work such as brand new Office implementations, migrations, hardware deployments. Configuring new Desktops and Laptops. Involved within clients Infrastructure changes and works. Providing high-level customer service at all times. Technical Skills: Previous IT support experience, at least 2 years Ideally experience of working for a Managed Service Provider IP addressing, subnets, firewall implementation, routing Microsoft 365 / Windows Server / Active Directory Backup solutions Networking - Including DNS/DHCP/TCP/IP/VLAN/VoIP/SIP Wireless technologies ideally Unifi Any exposure to RMM/PSA software If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Oswestry, Shrewsbury, Morda, Llanymynech, Chirk, Whitchurch, Wrexham Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to 35,000 Location: Shrewsbury Key Responsibilities: Providing 1st- 3rd Line Support to clients and end-users Travelling to clients sites and providing in-person support Being involved within Project work such as brand new Office implementations, migrations, hardware deployments. Configuring new Desktops and Laptops. Involved within clients Infrastructure changes and works. Providing high-level customer service at all times. Technical Skills: Previous IT support experience, at least 2 years Ideally experience of working for a Managed Service Provider IP addressing, subnets, firewall implementation, routing Microsoft 365 / Windows Server / Active Directory Backup solutions Networking - Including DNS/DHCP/TCP/IP/VLAN/VoIP/SIP Wireless technologies ideally Unifi Any exposure to RMM/PSA software If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Oswestry, Shrewsbury, Morda, Llanymynech, Chirk, Whitchurch, Wrexham Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 15, 2024
Full time
IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to 35,000 Location: Shrewsbury Key Responsibilities: Providing 1st- 3rd Line Support to clients and end-users Travelling to clients sites and providing in-person support Being involved within Project work such as brand new Office implementations, migrations, hardware deployments. Configuring new Desktops and Laptops. Involved within clients Infrastructure changes and works. Providing high-level customer service at all times. Technical Skills: Previous IT support experience, at least 2 years Ideally experience of working for a Managed Service Provider IP addressing, subnets, firewall implementation, routing Microsoft 365 / Windows Server / Active Directory Backup solutions Networking - Including DNS/DHCP/TCP/IP/VLAN/VoIP/SIP Wireless technologies ideally Unifi Any exposure to RMM/PSA software If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Oswestry, Shrewsbury, Morda, Llanymynech, Chirk, Whitchurch, Wrexham Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Yolk Recruitment have partnered with a global leading defence contractor who are at the heart of Cheltenham's intelligence community. Are you a talented Hardware Engineer/Consultant/Analyst with a passion for innovation and a commitment to excellence? Do you hold a DV clearance and seek an opportunity to make a significant impact in the heart of Cheltenham's thriving tech community? We're looking for individuals like you to join our team and play a pivotal role in shaping the future of our organization. About Them: Our client are leading technology company dedicated to pushing the boundaries of innovation and driving positive change in our industry. As a key player in Cheltenham's vibrant tech scene, they're committed to delivering cutting-edge solutions that meet the evolving needs of our clients and stakeholders. As a Hardware Specialist with high-level security clearance, you will be an integral part of their dynamic team, contributing your expertise to the design, development, and implementation of hardware solutions that power our mission-critical projects. From concept to deployment, you will play a key role in ensuring the reliability, performance, and security of their hardware infrastructure. Key Responsibilities: - Design, develop, and test hardware solutions tailored to the specific needs of our clients and projects. - Collaborate with cross-functional teams to integrate hardware components into larger systems and platforms. - Conduct thorough analysis and troubleshooting to identify and resolve hardware-related issues and challenges. - Ensure compliance with security protocols and standards, leveraging your DV clearance to safeguard sensitive information and assets. - Stay informed about emerging technologies and industry trends, providing recommendations for hardware enhancements and upgrades. - Document hardware configurations, processes, and procedures to facilitate knowledge sharing and future maintenance. Qualifications: - Bachelor's degree in Electrical Engineering, Computer Engineering, or related field; advanced degree preferred. - DV clearance is essential for this role. - Several years of experience in hardware design, development, testing, and troubleshooting. - Proficiency in hardware prototyping and testing tools and methodologies. - Strong knowledge of hardware components, architectures, and standards. - Familiarity with security protocols and best practices for securing hardware systems. - Excellent problem-solving skills and attention to detail. - Effective communication and collaboration skills, with the ability to work effectively in cross-functional teams. Why Join: Our client offer a dynamic and inclusive work environment where innovation thrives, and employees are empowered to make a real difference. As a Hardware Specialist with DV clearance, you'll have the opportunity to: - Work on cutting-edge projects that have a meaningful impact on our clients and society. - Collaborate with a diverse team of talented professionals who share your passion for technology and excellence. - Enjoy competitive compensation, benefits, and opportunities for professional growth and development. - Be part of a company that values diversity, inclusion, and integrity in everything we do. How to Apply: If you're ready to take your career to the next level and join a team that's shaping the future of technology in Cheltenham, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience, skills, and why you're the ideal candidate for this position. Join us in pushing the boundaries of innovation and making a difference in the world. Apply today and become part of our team dedicated to excellence in hardware solutions. Our client are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Apr 14, 2024
Full time
Yolk Recruitment have partnered with a global leading defence contractor who are at the heart of Cheltenham's intelligence community. Are you a talented Hardware Engineer/Consultant/Analyst with a passion for innovation and a commitment to excellence? Do you hold a DV clearance and seek an opportunity to make a significant impact in the heart of Cheltenham's thriving tech community? We're looking for individuals like you to join our team and play a pivotal role in shaping the future of our organization. About Them: Our client are leading technology company dedicated to pushing the boundaries of innovation and driving positive change in our industry. As a key player in Cheltenham's vibrant tech scene, they're committed to delivering cutting-edge solutions that meet the evolving needs of our clients and stakeholders. As a Hardware Specialist with high-level security clearance, you will be an integral part of their dynamic team, contributing your expertise to the design, development, and implementation of hardware solutions that power our mission-critical projects. From concept to deployment, you will play a key role in ensuring the reliability, performance, and security of their hardware infrastructure. Key Responsibilities: - Design, develop, and test hardware solutions tailored to the specific needs of our clients and projects. - Collaborate with cross-functional teams to integrate hardware components into larger systems and platforms. - Conduct thorough analysis and troubleshooting to identify and resolve hardware-related issues and challenges. - Ensure compliance with security protocols and standards, leveraging your DV clearance to safeguard sensitive information and assets. - Stay informed about emerging technologies and industry trends, providing recommendations for hardware enhancements and upgrades. - Document hardware configurations, processes, and procedures to facilitate knowledge sharing and future maintenance. Qualifications: - Bachelor's degree in Electrical Engineering, Computer Engineering, or related field; advanced degree preferred. - DV clearance is essential for this role. - Several years of experience in hardware design, development, testing, and troubleshooting. - Proficiency in hardware prototyping and testing tools and methodologies. - Strong knowledge of hardware components, architectures, and standards. - Familiarity with security protocols and best practices for securing hardware systems. - Excellent problem-solving skills and attention to detail. - Effective communication and collaboration skills, with the ability to work effectively in cross-functional teams. Why Join: Our client offer a dynamic and inclusive work environment where innovation thrives, and employees are empowered to make a real difference. As a Hardware Specialist with DV clearance, you'll have the opportunity to: - Work on cutting-edge projects that have a meaningful impact on our clients and society. - Collaborate with a diverse team of talented professionals who share your passion for technology and excellence. - Enjoy competitive compensation, benefits, and opportunities for professional growth and development. - Be part of a company that values diversity, inclusion, and integrity in everything we do. How to Apply: If you're ready to take your career to the next level and join a team that's shaping the future of technology in Cheltenham, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience, skills, and why you're the ideal candidate for this position. Join us in pushing the boundaries of innovation and making a difference in the world. Apply today and become part of our team dedicated to excellence in hardware solutions. Our client are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 13, 2024
Full time
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Overview: Robert Half have partnered with a leading pharmaceutical logistics company who are seeking a talented Data Engineer to join their team, responsible for designing, building, and maintaining robust data pipelines and infrastructure. The ideal candidate will possess expertise in dbt, CI/CD processes, automated unit testing in a data context, and strong SQL skills. This role offers an exciting opportunity to work with cutting-edge technologies and contribute to the advancement of data-driven initiatives. This role is a day rate contract of 3-6 months. Key Responsibilities: Data Pipeline Development: Design, develop, and maintain scalable data pipelines using dbt. Collaborate with cross-functional teams to understand data requirements and implement best practices for data modelling. Ensure efficient data processing and transformation to support analytical and reporting needs. Continuous Integration and Deployment (CI/CD): Define and build CI/CD processes in dbt and DevOps environments. Establish quality control measures and automated testing frameworks for data pipeline reliability. Automated Unit Testing: Develop and implement automated unit testing strategies tailored to data context. Monitor test results to maintain data pipeline robustness and reliability. SQL Development and Optimisation: Utilise strong SQL skills to optimise database performance and implement schema changes aligned with business requirements. Communication and Collaboration: Communicate effectively with stakeholders and collaborate with data scientists and analysts. Deliver solutions that meet business objectives. Desirable Knowledge & Skills: Understanding of data modelling principles and frameworks. Familiarity with ETL techniques, especially Snap logic. Experience in Life Sciences/Pharmaceutical industry is desirable. Requirements: Experience of and expertise in dbt. Experience defining and building CI/CD processes (ideally in dbt and DevOps). Experience of automated unit testing in a data context. Strong SQL skills. Proven written and verbal communication skills, and attention to detail. Qualifications: Demonstrated experience in data engineering, ETL development, and database management. Certification in relevant technologies or platforms is a plus. Location: London Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 12, 2024
Full time
Overview: Robert Half have partnered with a leading pharmaceutical logistics company who are seeking a talented Data Engineer to join their team, responsible for designing, building, and maintaining robust data pipelines and infrastructure. The ideal candidate will possess expertise in dbt, CI/CD processes, automated unit testing in a data context, and strong SQL skills. This role offers an exciting opportunity to work with cutting-edge technologies and contribute to the advancement of data-driven initiatives. This role is a day rate contract of 3-6 months. Key Responsibilities: Data Pipeline Development: Design, develop, and maintain scalable data pipelines using dbt. Collaborate with cross-functional teams to understand data requirements and implement best practices for data modelling. Ensure efficient data processing and transformation to support analytical and reporting needs. Continuous Integration and Deployment (CI/CD): Define and build CI/CD processes in dbt and DevOps environments. Establish quality control measures and automated testing frameworks for data pipeline reliability. Automated Unit Testing: Develop and implement automated unit testing strategies tailored to data context. Monitor test results to maintain data pipeline robustness and reliability. SQL Development and Optimisation: Utilise strong SQL skills to optimise database performance and implement schema changes aligned with business requirements. Communication and Collaboration: Communicate effectively with stakeholders and collaborate with data scientists and analysts. Deliver solutions that meet business objectives. Desirable Knowledge & Skills: Understanding of data modelling principles and frameworks. Familiarity with ETL techniques, especially Snap logic. Experience in Life Sciences/Pharmaceutical industry is desirable. Requirements: Experience of and expertise in dbt. Experience defining and building CI/CD processes (ideally in dbt and DevOps). Experience of automated unit testing in a data context. Strong SQL skills. Proven written and verbal communication skills, and attention to detail. Qualifications: Demonstrated experience in data engineering, ETL development, and database management. Certification in relevant technologies or platforms is a plus. Location: London Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Varied is the best way to describe this role! If you are an IT Systems Analyst looking to be involved with lots of technology AND projects, you will love this role. The company are great, too. Operating within a sector that is growing rapidly and with great links to the local community, this global company are innovative and contributing to making the world a better place. As IT Systems Analyst you will help deliver IT support services to the business. This could be 1st, 2nd or even 3rd line support within a Windows environment, design and implementation of desktop, network rollouts, latest Wintel OS rollout, or cyber security projects. A very technical role that will suit someone happy to provide technical support as well as work on IT projects. This role would suit someone with a varied technical background. Not necessarily in depth across all areas but certainly a good background with 1st and 2nd line support and ideally within a Windows desktop and Windows server / microsoft server IT infrastructure environment. Exposure to networking or Cisco IOS such as routing or port definition, Wintel, Linux would be desirable. Not only will you have good technical skills but also excellent customer service and end user experience we are looking for people who not only want to progress their IT career (lots of opportunity) but who have a real passion for IT, a keen and eager attitude, desire to learn and develop and importantly a genuine wish to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. We are looking for someone who has either taken their first AWS exam or is working towards it or alternatively someone who is keen to develop in the field of AWS, training will be provided! Duties and skills required will be varied and so you must be adaptable, they could include Design and rollout of desktop/ laptop builds latest Wintel OS Service Desk requests, 1st, 2ndLine Technical Support (or working towards 3rd line) Cisco IOS tasks e.g. VLAN, static routing VMWare maintenance and deployment Cloud Services (AWS) Firewall management skills would be an advantage ITIL Have a keen sense of service with excellent communications skills Based in the heart of the beautiful Cheshire Plain, this role is easily commutable from places such as Knutsford, Macclesfield, Wilmslow, Congleton, Holmes Chapel, Chester, Winsford, Crewe and Middlewich. M6 Staffordshire / Cheshire corridor. Flexible working will be available. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 12, 2024
Full time
Varied is the best way to describe this role! If you are an IT Systems Analyst looking to be involved with lots of technology AND projects, you will love this role. The company are great, too. Operating within a sector that is growing rapidly and with great links to the local community, this global company are innovative and contributing to making the world a better place. As IT Systems Analyst you will help deliver IT support services to the business. This could be 1st, 2nd or even 3rd line support within a Windows environment, design and implementation of desktop, network rollouts, latest Wintel OS rollout, or cyber security projects. A very technical role that will suit someone happy to provide technical support as well as work on IT projects. This role would suit someone with a varied technical background. Not necessarily in depth across all areas but certainly a good background with 1st and 2nd line support and ideally within a Windows desktop and Windows server / microsoft server IT infrastructure environment. Exposure to networking or Cisco IOS such as routing or port definition, Wintel, Linux would be desirable. Not only will you have good technical skills but also excellent customer service and end user experience we are looking for people who not only want to progress their IT career (lots of opportunity) but who have a real passion for IT, a keen and eager attitude, desire to learn and develop and importantly a genuine wish to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. We are looking for someone who has either taken their first AWS exam or is working towards it or alternatively someone who is keen to develop in the field of AWS, training will be provided! Duties and skills required will be varied and so you must be adaptable, they could include Design and rollout of desktop/ laptop builds latest Wintel OS Service Desk requests, 1st, 2ndLine Technical Support (or working towards 3rd line) Cisco IOS tasks e.g. VLAN, static routing VMWare maintenance and deployment Cloud Services (AWS) Firewall management skills would be an advantage ITIL Have a keen sense of service with excellent communications skills Based in the heart of the beautiful Cheshire Plain, this role is easily commutable from places such as Knutsford, Macclesfield, Wilmslow, Congleton, Holmes Chapel, Chester, Winsford, Crewe and Middlewich. M6 Staffordshire / Cheshire corridor. Flexible working will be available. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. Follow us on LinkedIn, Twitter and Facebook. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Business Systems Analyst - Ripley, Derbyshire - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Ripley, Derbyshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.
Apr 12, 2024
Full time
Business Systems Analyst - Ripley, Derbyshire - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Ripley, Derbyshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.