We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Network Support Engineer - 6 Month Contract - Hybrid/Liverpool Street Company Overview: Join our client in a rapidly growing Cisco Gold Partner, where innovation meets excellence in networking solutions. As a leader in the industry, they pride themselves on delivering cutting-edge technology and unparalleled support to their clients. Key Responsibilities: Provide expert-level support for network, telephony, and VOIP systems. Troubleshoot and resolve complex network issues efficiently. Handle tickets related to network and telephony concerns, ensuring timely resolution and high levels of customer satisfaction. Perform fault finding and diagnosis to identify and rectify issues promptly. Manage connectivity issues, ensuring seamless network operations. Handle provisioning tasks for network and telephony services as required. Conduct thorough network and telephony diagnostics to maintain optimal performance. Demonstrate a good understanding of landlines, broadband, fibre, and VoIP services. Must Haves: Proven track record in Network, Telephony, & VOIP Support. Cisco R&S - Nexus & Catalyst Fault finding Ticket Handling Connectivity issues Provisioning Network & Telephony Diagnostic Good understating of Landlines, Broadband, Fibre, VoIP Services Contract Details: Duration: 6 months Location: Hybrid/Liverpool Street Daily Rate: £250 - £340 per day Determination: Outside IR35 Network Support Engineer - 6 Month Contract - Hybrid/Liverpool Street
Mar 28, 2024
Contractor
Network Support Engineer - 6 Month Contract - Hybrid/Liverpool Street Company Overview: Join our client in a rapidly growing Cisco Gold Partner, where innovation meets excellence in networking solutions. As a leader in the industry, they pride themselves on delivering cutting-edge technology and unparalleled support to their clients. Key Responsibilities: Provide expert-level support for network, telephony, and VOIP systems. Troubleshoot and resolve complex network issues efficiently. Handle tickets related to network and telephony concerns, ensuring timely resolution and high levels of customer satisfaction. Perform fault finding and diagnosis to identify and rectify issues promptly. Manage connectivity issues, ensuring seamless network operations. Handle provisioning tasks for network and telephony services as required. Conduct thorough network and telephony diagnostics to maintain optimal performance. Demonstrate a good understanding of landlines, broadband, fibre, and VoIP services. Must Haves: Proven track record in Network, Telephony, & VOIP Support. Cisco R&S - Nexus & Catalyst Fault finding Ticket Handling Connectivity issues Provisioning Network & Telephony Diagnostic Good understating of Landlines, Broadband, Fibre, VoIP Services Contract Details: Duration: 6 months Location: Hybrid/Liverpool Street Daily Rate: £250 - £340 per day Determination: Outside IR35 Network Support Engineer - 6 Month Contract - Hybrid/Liverpool Street
Overview We are seeking an experienced IT Systems Engineer to join our dynamic team. The ideal candidate will have a passion for technology, a strong understanding of IT systems and solutions, and a proactive approach to problem-solving. As an IT Systems Engineer, you will play a crucial role in supporting and enabling IT change, troubleshooting and resolving IT problems, and contributing to the strategic direction of our technical infrastructure. Responsibilities Support and enable IT change initiatives following ITIL version 4 framework and recommendations. Troubleshoot and resolve IT problems related to hardware, software, and networks. Maintain and support our technical estate built around Microsoft tech stack, Meraki, SaaS solutions (including our bespoke workshop management system), and SSO. Collaborate with internal teams and stakeholders to understand business requirements and translate them into technical solutions. Design, implement, and maintain cloud and network solutions to ensure optimal performance of business systems. Develop and implement disaster recovery plans to ensure business continuity. Create and maintain comprehensive solution documentation, including system configurations and troubleshooting guides. Communicate technical information effectively to both technical and non-technical stakeholders. Collaborate with IT teams, business units, and suppliers to trial, onboard, and embed new systems. Adhere to IT governance and security best practices. Qualifications Experience with a wide range of Microsoft technologies and SaaS solutions. Proficiency in working with both off-the-shelf and bespoke products. Familiarity with ITIL version 4 framework. Strong planning and organizational skills with the ability to prioritize effectively. Exceptional written and verbal communication skills. Ability to build and maintain relationships with stakeholders at all levels. Positive approach to problem-solving with a solution-oriented mindset. Experience working in a collaborative team environment. Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, wholly owned by Aviva employing over 1000 expert people across 27 UK locations and have repaired over 700,000 vehicles in the last 15 years. Competitive bonus Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Our excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 14 days
Mar 28, 2024
Full time
Overview We are seeking an experienced IT Systems Engineer to join our dynamic team. The ideal candidate will have a passion for technology, a strong understanding of IT systems and solutions, and a proactive approach to problem-solving. As an IT Systems Engineer, you will play a crucial role in supporting and enabling IT change, troubleshooting and resolving IT problems, and contributing to the strategic direction of our technical infrastructure. Responsibilities Support and enable IT change initiatives following ITIL version 4 framework and recommendations. Troubleshoot and resolve IT problems related to hardware, software, and networks. Maintain and support our technical estate built around Microsoft tech stack, Meraki, SaaS solutions (including our bespoke workshop management system), and SSO. Collaborate with internal teams and stakeholders to understand business requirements and translate them into technical solutions. Design, implement, and maintain cloud and network solutions to ensure optimal performance of business systems. Develop and implement disaster recovery plans to ensure business continuity. Create and maintain comprehensive solution documentation, including system configurations and troubleshooting guides. Communicate technical information effectively to both technical and non-technical stakeholders. Collaborate with IT teams, business units, and suppliers to trial, onboard, and embed new systems. Adhere to IT governance and security best practices. Qualifications Experience with a wide range of Microsoft technologies and SaaS solutions. Proficiency in working with both off-the-shelf and bespoke products. Familiarity with ITIL version 4 framework. Strong planning and organizational skills with the ability to prioritize effectively. Exceptional written and verbal communication skills. Ability to build and maintain relationships with stakeholders at all levels. Positive approach to problem-solving with a solution-oriented mindset. Experience working in a collaborative team environment. Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, wholly owned by Aviva employing over 1000 expert people across 27 UK locations and have repaired over 700,000 vehicles in the last 15 years. Competitive bonus Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Our excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 14 days
Ref: 516 Role: IT Projects Engineer Salary: 26,000 - 27,000 Location: Sheffield Hours: Monday-Friday Benefits: Onsite Parking Social Events Christmas Shutdown Use of company vehicle Regular Incentives Free Gym Membership Free Eye Test Snacks and fresh fruit Our client is seeking an ambitious, knowledgeable, and motivated IT Projects Engineer to join their dynamic project implementations team. As a Projects Engineer, you will play a crucial role in the successful execution of IT projects with precision, ensuring the successful, efficient, and timely implementation of a wide range of solutions that enhance our clients' operations and elevate their IT capabilities. Duties: Collaborate with IT Project Managers to define project scope, objectives, and timelines. Develop detailed implementation plans, including tasks, timelines, and resource allocation. Execute IT projects according to plan, ensuring that all technical components are implemented correctly. Install, configure, and maintain hardware and software components. Troubleshoot technical issues during project implementation and provide timely resolutions. Ensure that all IT systems and solutions are aligned with industry best practices and security standards. Create and maintain comprehensive documentation, including project plans, configuration guides, and operational procedures. Train end-users and support teams on new technology implementations. Conduct thorough testing and quality assurance processes to validate the functionality and performance of implemented solutions. Identify and address any issues or discrepancies in project deliverables. Collaborate with other project team members, as well the sales, marketing and technical support departments, to ensure seamless project integration. Communicate project status, issues, and risks to stakeholders and management. Stay updated on emerging technologies and industry trends. Participate in technology evaluations and provide recommendations for hardware and software procurement. Successful candidate: - Proven experience as an IT Projects Engineer or similar role implementing IT projects. Strong knowledge of hardware and software components, including servers, databases, operating systems, and networking. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal abilities. Ability to work effectively both independently and as part of a team. Full, clean UK driving license. IT certifications (e.g., CompTIA, Cisco, Microsoft) are beneficial but not essential. Practical DIY skills. Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role. Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.
Mar 28, 2024
Full time
Ref: 516 Role: IT Projects Engineer Salary: 26,000 - 27,000 Location: Sheffield Hours: Monday-Friday Benefits: Onsite Parking Social Events Christmas Shutdown Use of company vehicle Regular Incentives Free Gym Membership Free Eye Test Snacks and fresh fruit Our client is seeking an ambitious, knowledgeable, and motivated IT Projects Engineer to join their dynamic project implementations team. As a Projects Engineer, you will play a crucial role in the successful execution of IT projects with precision, ensuring the successful, efficient, and timely implementation of a wide range of solutions that enhance our clients' operations and elevate their IT capabilities. Duties: Collaborate with IT Project Managers to define project scope, objectives, and timelines. Develop detailed implementation plans, including tasks, timelines, and resource allocation. Execute IT projects according to plan, ensuring that all technical components are implemented correctly. Install, configure, and maintain hardware and software components. Troubleshoot technical issues during project implementation and provide timely resolutions. Ensure that all IT systems and solutions are aligned with industry best practices and security standards. Create and maintain comprehensive documentation, including project plans, configuration guides, and operational procedures. Train end-users and support teams on new technology implementations. Conduct thorough testing and quality assurance processes to validate the functionality and performance of implemented solutions. Identify and address any issues or discrepancies in project deliverables. Collaborate with other project team members, as well the sales, marketing and technical support departments, to ensure seamless project integration. Communicate project status, issues, and risks to stakeholders and management. Stay updated on emerging technologies and industry trends. Participate in technology evaluations and provide recommendations for hardware and software procurement. Successful candidate: - Proven experience as an IT Projects Engineer or similar role implementing IT projects. Strong knowledge of hardware and software components, including servers, databases, operating systems, and networking. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal abilities. Ability to work effectively both independently and as part of a team. Full, clean UK driving license. IT certifications (e.g., CompTIA, Cisco, Microsoft) are beneficial but not essential. Practical DIY skills. Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role. Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.
Monday - Friday 8.30am-6.00pm 20 days holiday + BH Salary: up to 28k DOE A fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team as appropriate, based on the problem and the skill-sets available. Provide on-site assistance to Senior Engineers as needed, and deal with on-site problems if Senior Engineers are not available. Perform specific tasks or projects as allocated by the Director or a Senior Engineer As the ICT Technician you will attend customer sites to perform network audits and pro-active inspections. Monitor alerts from customer systems (particularly servers and backup systems) and deal with issues that may arise. Ensure that customer technical documentation is kept accurate and up to date in the approved format. Develop your own skillset to embrace new technologies. Assist with the professional development of Junior Engineers. As the ICT Technician you will Install well-functioning LAN/WAN and other networks and management of systems, e.g. servers on those networks. Manage security options and software in computers and networks to maintain privacy and protection from attacks. As the ICT Technician you will perform regular upgrades to ensure systems remain updated. Troubleshoot system failures or bugs and provide solutions to restore functionality. Arrange maintenance sessions to discover and mend inefficiencies. Keep records of repairs and fixes for future reference. Offer timely technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks, backup management, Active Directory, DNS and Firewalls Exceptional customer facing skills Full clean driving license due to travelling to customer sites
Mar 28, 2024
Full time
Monday - Friday 8.30am-6.00pm 20 days holiday + BH Salary: up to 28k DOE A fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team as appropriate, based on the problem and the skill-sets available. Provide on-site assistance to Senior Engineers as needed, and deal with on-site problems if Senior Engineers are not available. Perform specific tasks or projects as allocated by the Director or a Senior Engineer As the ICT Technician you will attend customer sites to perform network audits and pro-active inspections. Monitor alerts from customer systems (particularly servers and backup systems) and deal with issues that may arise. Ensure that customer technical documentation is kept accurate and up to date in the approved format. Develop your own skillset to embrace new technologies. Assist with the professional development of Junior Engineers. As the ICT Technician you will Install well-functioning LAN/WAN and other networks and management of systems, e.g. servers on those networks. Manage security options and software in computers and networks to maintain privacy and protection from attacks. As the ICT Technician you will perform regular upgrades to ensure systems remain updated. Troubleshoot system failures or bugs and provide solutions to restore functionality. Arrange maintenance sessions to discover and mend inefficiencies. Keep records of repairs and fixes for future reference. Offer timely technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks, backup management, Active Directory, DNS and Firewalls Exceptional customer facing skills Full clean driving license due to travelling to customer sites
We are looking to recruit a skilled cable operative with experience in both internal and external installation to cover the Yorkshire region. You will help support the divisions goals of delivering outstanding projects whilst maintaining the highest standards of health, safety and quality. Other duties include: To undertake work on behalf of Svella/Virgin Media in a sustainable, safe, timely and cost-effective manner. At all times, ensure the safety of yourself and others affected by your work. Installing cables and comms cabinets internal & external Only carry out work for which you are trained and competent and cease work where procedures cannot be followed. Ensure quality of workmanship meets minimum standards and complies with Companies/Client Health & Safety policy and practices. To communicate effectively with all staff Supervisors/administration and management personnel To ensure accurate information/paperwork is submitted as directed in a timely manner. Consider current and next phase of work and be pro-active to ensure that you are able to complete all your planned work in a safe, efficient and organised manner. Overall management of the work site(s), including operatives, site visitors and general public at all times. Attend safety briefings, training, consultation meetings and health surveillance when required If directed, follow up any remedial work (as necessary) in an accurate and timely manner Use only approved equipment, in the correct manner and protect and trace all utilities within your works area and ensure the safety and health of yourself and others. Report and / or record all accidents, incidents, environmental events (aspects and impacts), damages, near misses and illnesses, and co-operate with site inspections and investigations. Comply with all Health, Safety, Engineering & Environmental requirements relevant to your duties and responsibilities, and ensure the safety of yourself and others Ensure completion of accurate paperwork, including submission of track sheets and relevant records in a timely manner and ensure copies are retained as appropriate You must hold a minimum of 2 years Driving Experience and hold no more than Six points on your licence Must have the ability to read site map/drawings. Previous experience of working on VM/BT/city fibre networks. Experience of installing internal business cables and comms cabinets Ability & experience of using power tools Cable pulling - fibre, coax, copper NRSWA Accredited Excellent communication skills A positive and enthusiastic approach to work Good organisation skills Ability to work well under pressure Have good IT skills Full UK Driving Licence For the right candidates we offer an attractive benefits package in a rapidly expanding forward thinking company. Competitive salary depending upon experience and qualifications. Benefits include: Pension 3% employee contribution/5% employer 20 days holiday plus statutory
Mar 28, 2024
Full time
We are looking to recruit a skilled cable operative with experience in both internal and external installation to cover the Yorkshire region. You will help support the divisions goals of delivering outstanding projects whilst maintaining the highest standards of health, safety and quality. Other duties include: To undertake work on behalf of Svella/Virgin Media in a sustainable, safe, timely and cost-effective manner. At all times, ensure the safety of yourself and others affected by your work. Installing cables and comms cabinets internal & external Only carry out work for which you are trained and competent and cease work where procedures cannot be followed. Ensure quality of workmanship meets minimum standards and complies with Companies/Client Health & Safety policy and practices. To communicate effectively with all staff Supervisors/administration and management personnel To ensure accurate information/paperwork is submitted as directed in a timely manner. Consider current and next phase of work and be pro-active to ensure that you are able to complete all your planned work in a safe, efficient and organised manner. Overall management of the work site(s), including operatives, site visitors and general public at all times. Attend safety briefings, training, consultation meetings and health surveillance when required If directed, follow up any remedial work (as necessary) in an accurate and timely manner Use only approved equipment, in the correct manner and protect and trace all utilities within your works area and ensure the safety and health of yourself and others. Report and / or record all accidents, incidents, environmental events (aspects and impacts), damages, near misses and illnesses, and co-operate with site inspections and investigations. Comply with all Health, Safety, Engineering & Environmental requirements relevant to your duties and responsibilities, and ensure the safety of yourself and others Ensure completion of accurate paperwork, including submission of track sheets and relevant records in a timely manner and ensure copies are retained as appropriate You must hold a minimum of 2 years Driving Experience and hold no more than Six points on your licence Must have the ability to read site map/drawings. Previous experience of working on VM/BT/city fibre networks. Experience of installing internal business cables and comms cabinets Ability & experience of using power tools Cable pulling - fibre, coax, copper NRSWA Accredited Excellent communication skills A positive and enthusiastic approach to work Good organisation skills Ability to work well under pressure Have good IT skills Full UK Driving Licence For the right candidates we offer an attractive benefits package in a rapidly expanding forward thinking company. Competitive salary depending upon experience and qualifications. Benefits include: Pension 3% employee contribution/5% employer 20 days holiday plus statutory
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Mar 28, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Expanding and award winning network service provider is looking to recruit to IP Network Engineers to enable the provisioning and support of a range of network services to enterprise customers. You will have responsibility for technical implementation and configuration of layer 2/3 WAN, enterprise LAN/WiFi business customers ranging from SME to global enterprise. Duties include provisioning new customer services across access and aggregation networks. Configure and implement layer 3 and layer 2 WAN, enterprise LAN, work with operational teams and 3rd party suppliers to build, provision and upgrade circuits on a variety of bearer types such as on-net/off-net full fibre Ethernet, fixed wireless, DSL.and 3/4/5G. Produce and update documentation on WAN and customer networks including device configurations, schematics and peer review process. Knowledge and demonstrable experience in supporting carrier/enterprise grade network infrastructure such as Juniper, Nokia, Cisco, Fortinet, Ruckus, VyOS/Vyatta. Good understanding and extensive experience of networking and routing protocols (TCP/IP, NAT, DHCP, BGP, OSPF, ISIS, MPLS, L3VPN, L2VPN). Ideal candidates would come from service providers like M247 or Zen Internet. My client offers lots of opportunity for career growth and promotion. CCNA JNCIA
Mar 28, 2024
Full time
Expanding and award winning network service provider is looking to recruit to IP Network Engineers to enable the provisioning and support of a range of network services to enterprise customers. You will have responsibility for technical implementation and configuration of layer 2/3 WAN, enterprise LAN/WiFi business customers ranging from SME to global enterprise. Duties include provisioning new customer services across access and aggregation networks. Configure and implement layer 3 and layer 2 WAN, enterprise LAN, work with operational teams and 3rd party suppliers to build, provision and upgrade circuits on a variety of bearer types such as on-net/off-net full fibre Ethernet, fixed wireless, DSL.and 3/4/5G. Produce and update documentation on WAN and customer networks including device configurations, schematics and peer review process. Knowledge and demonstrable experience in supporting carrier/enterprise grade network infrastructure such as Juniper, Nokia, Cisco, Fortinet, Ruckus, VyOS/Vyatta. Good understanding and extensive experience of networking and routing protocols (TCP/IP, NAT, DHCP, BGP, OSPF, ISIS, MPLS, L3VPN, L2VPN). Ideal candidates would come from service providers like M247 or Zen Internet. My client offers lots of opportunity for career growth and promotion. CCNA JNCIA
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
Mar 28, 2024
Full time
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
Opportunity for an experienced IT Field Engineer for an established IT MSP, providing field-based services to their UK wide client base, predominantly across Bristol and the South West. IT Field Engineer Bristol/South West Hybrid working Office/Field/Remote Salary upto £35k Company Van Looking to appoint ASAP You will be managing installations, upgrades, maintaining and servicing equipment, as well as troubleshooting configuration scenarios. Required experience: Modern Workplace full stack (IaaS, PaaS, SaaS) On-prem exchange, 0365 and Azure Hyper-V and VMware Router / Firewall configuration esp SonicWall, WatchGuard and DrayTec Network install, config, and troubleshooting. Wireless technologies including Ubiquity, DrayTec and Ruckus Microsoft Server 2012 onwards including build, config, and install. Microsoft Windows 7 onwards MacOSX Mobile OS (Apple & Android)
Mar 28, 2024
Full time
Opportunity for an experienced IT Field Engineer for an established IT MSP, providing field-based services to their UK wide client base, predominantly across Bristol and the South West. IT Field Engineer Bristol/South West Hybrid working Office/Field/Remote Salary upto £35k Company Van Looking to appoint ASAP You will be managing installations, upgrades, maintaining and servicing equipment, as well as troubleshooting configuration scenarios. Required experience: Modern Workplace full stack (IaaS, PaaS, SaaS) On-prem exchange, 0365 and Azure Hyper-V and VMware Router / Firewall configuration esp SonicWall, WatchGuard and DrayTec Network install, config, and troubleshooting. Wireless technologies including Ubiquity, DrayTec and Ruckus Microsoft Server 2012 onwards including build, config, and install. Microsoft Windows 7 onwards MacOSX Mobile OS (Apple & Android)
Sectors: Electronics, Industrial, Pharmaceutical Job Title: Software Team Lead Location: Cambridgeshire Salary: £60,000 - £70,000 per annum Hybrid - 3 days onsite & 2 days WFH Great Benefits Package - See Below Company Overview & Job Title: A prestigious and award-winning global engineering organization located in Cambridgeshire who're world leaders in multiple industries that include Electronics, Industrial, Pharmaceutical and many more have a new opening to recruit for a brand new Software Team Lead for Embedded Software to join the popular organization who have an excellent team environment as well as providing brilliant training and development opportunities on offer for the Software Team Lead . This is a fantastic time to join the team and organization as they're developing one of the highest-quality future technology including predictive analytics, developing and designing top-class next-gen products with WIFI capabilities, and building a data science team. Software Team Lead Level: This Software Team Lead postion is great for an experienced Embedded Software Engineer who already has team leadership experience. However, this role is well suited and very open to a Senior, Principal & Lead Embedded Software Engineer who is pursuing a next career progression to advance into a Software Team Lead role within the organisation in the next 12-18 months because the successful candidate will reap the rewards of receiving training and development opportunities within the postion. Salary, bonus & hybrid working on offer: The salary on offer for the successful Software Team Lead is £60,000 - £70,000 per annum along with a 15% bonus. 3 days working onsite and 2 days WFH is available. The role: This is a rewarding exciting hands-on Software Team Lead role because the successful Software Team Lead will be responsible for presenting designs and technical solutions to new technology developments for Embedded Software within the highly advanced Technology team. This will occupy developing new and improving existing software designs to satisfy the customers' requirements and include all software development life cycle areas. Key Skills: 5-10+ minimum years of industry experience Experience of developing real-time embedded software Embedded Software Programming in C++ Network interfaces - SPI, I2C, USB, UART, Ethernet, TCP/IP, UDP, BLE, WI-FI Experience use of agile development practices to write clean, testable code for complex products and systems Multi-threading, Algorithm development, TDD, pair programming, continuous integration, continuous delivery, Scrum Version Control Systems - Git, SVN, Jenkins, Jira or similar Ability or ambition to lead a small team Benefits Package: 26 days annual leave plus bank holidays 15% Annual salary bonus Pension - 3% employee and 6% employer Income Protection - 50% salary for 3 years following company sick pay Life Assurance - x4 of salary Travel Insurance BUPA & SimplyHealth Health Care Eye tests and glasses Tax efficiencies - Childcare and cycle-to-work vouchers Attractive employee referral program Enhanced Maternity & paternity pay Employee Assistance Program (legal, financial, and counselling resources) Training and development opportunities If this is an exciting Embedded Software Engineering role you're looking for as an excellent next-step opportunity for you to become a Software Team Lead , then please apply now with your updated CV or call Frank Kanjanda at Premier Group at and for further information about the role and company.
Mar 28, 2024
Full time
Sectors: Electronics, Industrial, Pharmaceutical Job Title: Software Team Lead Location: Cambridgeshire Salary: £60,000 - £70,000 per annum Hybrid - 3 days onsite & 2 days WFH Great Benefits Package - See Below Company Overview & Job Title: A prestigious and award-winning global engineering organization located in Cambridgeshire who're world leaders in multiple industries that include Electronics, Industrial, Pharmaceutical and many more have a new opening to recruit for a brand new Software Team Lead for Embedded Software to join the popular organization who have an excellent team environment as well as providing brilliant training and development opportunities on offer for the Software Team Lead . This is a fantastic time to join the team and organization as they're developing one of the highest-quality future technology including predictive analytics, developing and designing top-class next-gen products with WIFI capabilities, and building a data science team. Software Team Lead Level: This Software Team Lead postion is great for an experienced Embedded Software Engineer who already has team leadership experience. However, this role is well suited and very open to a Senior, Principal & Lead Embedded Software Engineer who is pursuing a next career progression to advance into a Software Team Lead role within the organisation in the next 12-18 months because the successful candidate will reap the rewards of receiving training and development opportunities within the postion. Salary, bonus & hybrid working on offer: The salary on offer for the successful Software Team Lead is £60,000 - £70,000 per annum along with a 15% bonus. 3 days working onsite and 2 days WFH is available. The role: This is a rewarding exciting hands-on Software Team Lead role because the successful Software Team Lead will be responsible for presenting designs and technical solutions to new technology developments for Embedded Software within the highly advanced Technology team. This will occupy developing new and improving existing software designs to satisfy the customers' requirements and include all software development life cycle areas. Key Skills: 5-10+ minimum years of industry experience Experience of developing real-time embedded software Embedded Software Programming in C++ Network interfaces - SPI, I2C, USB, UART, Ethernet, TCP/IP, UDP, BLE, WI-FI Experience use of agile development practices to write clean, testable code for complex products and systems Multi-threading, Algorithm development, TDD, pair programming, continuous integration, continuous delivery, Scrum Version Control Systems - Git, SVN, Jenkins, Jira or similar Ability or ambition to lead a small team Benefits Package: 26 days annual leave plus bank holidays 15% Annual salary bonus Pension - 3% employee and 6% employer Income Protection - 50% salary for 3 years following company sick pay Life Assurance - x4 of salary Travel Insurance BUPA & SimplyHealth Health Care Eye tests and glasses Tax efficiencies - Childcare and cycle-to-work vouchers Attractive employee referral program Enhanced Maternity & paternity pay Employee Assistance Program (legal, financial, and counselling resources) Training and development opportunities If this is an exciting Embedded Software Engineering role you're looking for as an excellent next-step opportunity for you to become a Software Team Lead , then please apply now with your updated CV or call Frank Kanjanda at Premier Group at and for further information about the role and company.
A leading manufacturer of IoT technology for smart factories and buildings is looking for a Hardware Design Engineer in Nottingham. They design and manufacture smart-building sensor technology. Helping millions of businesses and consumers worldwide to connect their buildings and equipment to the network, enabling them to talk to applications, automatically and in real time. In business for over 60 years, they deliver over 4,000,000 products every year and their technology is used in millions of businesses and homes worldwide. As Hardware Design Engineer, your responsibilities will include: Taking primary responsibility for designing, creating and maintaining product circuit & schematic capture (in accordance with specifications) Liaising with external contractors to ensure a full and proper flow of relevant information Reporting completed and ongoing tasks to line manager on regular basis Maintaining documentation of activities, as appropriate Working closely with manufacturing operations to ensure seamless transition of data to finished assembly Working closely with the purchasing function in terms of right first-time, cost-effective component selection and approval Communicating effectively with clients, colleagues, suppliers and contractors at all times Assisting with product VV&T, where required Supporting production with fault finding when products have failed functional testing, when required We're looking for a Hardware Design Engineer with the following: BEng / BSc Engineering Degree with a grade of 2.1 or above and relevant experience Extensive previous experience of designing electronics Proficient in Schematic Capture/PCB layout CAD packages such as Altium Designer Strong understanding of power supply, analog and digital design Familiarity with wireless communications: Wi-Fi, LTE and IoT Protocols Familiarity with communication protocols: I2C, SPI, UART Good level of capability in Microsoft Office To apply for this role as Hardware Design Engineer, please click apply online and upload an updated copy of your CV. Please note: no visa sponsorship is available for this role Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Mar 28, 2024
Full time
A leading manufacturer of IoT technology for smart factories and buildings is looking for a Hardware Design Engineer in Nottingham. They design and manufacture smart-building sensor technology. Helping millions of businesses and consumers worldwide to connect their buildings and equipment to the network, enabling them to talk to applications, automatically and in real time. In business for over 60 years, they deliver over 4,000,000 products every year and their technology is used in millions of businesses and homes worldwide. As Hardware Design Engineer, your responsibilities will include: Taking primary responsibility for designing, creating and maintaining product circuit & schematic capture (in accordance with specifications) Liaising with external contractors to ensure a full and proper flow of relevant information Reporting completed and ongoing tasks to line manager on regular basis Maintaining documentation of activities, as appropriate Working closely with manufacturing operations to ensure seamless transition of data to finished assembly Working closely with the purchasing function in terms of right first-time, cost-effective component selection and approval Communicating effectively with clients, colleagues, suppliers and contractors at all times Assisting with product VV&T, where required Supporting production with fault finding when products have failed functional testing, when required We're looking for a Hardware Design Engineer with the following: BEng / BSc Engineering Degree with a grade of 2.1 or above and relevant experience Extensive previous experience of designing electronics Proficient in Schematic Capture/PCB layout CAD packages such as Altium Designer Strong understanding of power supply, analog and digital design Familiarity with wireless communications: Wi-Fi, LTE and IoT Protocols Familiarity with communication protocols: I2C, SPI, UART Good level of capability in Microsoft Office To apply for this role as Hardware Design Engineer, please click apply online and upload an updated copy of your CV. Please note: no visa sponsorship is available for this role Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Salary 25,000 - 30,000 GBP per year Requirements: - Key Responsibilities of the Technical Engineer (2nd line): Provide efficient and effective 2nd line technical support to internal users and clients via phone, email, and in-person. Diagnose and troubleshoot complex IT issues related to software, hardware, network, and infrastructure. Escalate unresolved issues to the appropriate teams or vendors and follow up to ensure timely resolution. Document all support activities, including troubleshooting steps, resolutions, and system configurations. Assist in the deployment and configuration of new hardware, software, and systems. Responsibilities: - Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Collaborate with other IT teams to identify recurring issues and recommend long-term solutions to improve system performance and reliability. Stay current with industry trends, technologies, and best practices to continuously enhance technical skills and knowledge. There will be occasional on call hours, 1-4 weeks supported by a substantial payment. Technologies: - Microsoft 365 - Azure - Microsoft Power Platform - Microsoft Dynamics 365 CRM More: Techsol Group are an experienced IT solutions and MSP provider that has been delivering IT excellence for over 25 years. We are a business that places our customers first, ensuring they receive the best quality technologies that meet business needs. With a highly experienced team, we are a company that values integrity, respect, knowledge, and well-being. Due to our continued success and ever-growing customer base, we are looking to immediately appoint Technical Engineers (2nd line). As a Technical IT support Engineer - 2nd Line, you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT/Helpdesk issues. Working closely with the IT services team, you will diagnose and troubleshoot software and hardware problems, escalate issues as necessary, and ensure timely resolution to minimise downtime and disruption to operations.
Mar 28, 2024
Full time
Salary 25,000 - 30,000 GBP per year Requirements: - Key Responsibilities of the Technical Engineer (2nd line): Provide efficient and effective 2nd line technical support to internal users and clients via phone, email, and in-person. Diagnose and troubleshoot complex IT issues related to software, hardware, network, and infrastructure. Escalate unresolved issues to the appropriate teams or vendors and follow up to ensure timely resolution. Document all support activities, including troubleshooting steps, resolutions, and system configurations. Assist in the deployment and configuration of new hardware, software, and systems. Responsibilities: - Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Collaborate with other IT teams to identify recurring issues and recommend long-term solutions to improve system performance and reliability. Stay current with industry trends, technologies, and best practices to continuously enhance technical skills and knowledge. There will be occasional on call hours, 1-4 weeks supported by a substantial payment. Technologies: - Microsoft 365 - Azure - Microsoft Power Platform - Microsoft Dynamics 365 CRM More: Techsol Group are an experienced IT solutions and MSP provider that has been delivering IT excellence for over 25 years. We are a business that places our customers first, ensuring they receive the best quality technologies that meet business needs. With a highly experienced team, we are a company that values integrity, respect, knowledge, and well-being. Due to our continued success and ever-growing customer base, we are looking to immediately appoint Technical Engineers (2nd line). As a Technical IT support Engineer - 2nd Line, you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT/Helpdesk issues. Working closely with the IT services team, you will diagnose and troubleshoot software and hardware problems, escalate issues as necessary, and ensure timely resolution to minimise downtime and disruption to operations.