We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
3rd Line Engineer / Senior Technical Engineer Annual Salary: £40,000 - £45,000 Location: Southwark, London Job Type: Permanent, Hybrid (30% onsite) We are looking for a Senior Technical Engineer to join our IT, Operations, Systems team. This role is crucial in providing strategic technical support and leading IT initiatives that align with our mission to build the foundations of a healthier society. As a Senior Technical Engineer, you will be the final escalation point for complex IT issues and will work closely with the IT Manager to deliver high-quality support services and implement new solutions. Day to Day of the role: Serve as the final escalation stage for support, resolving complex technical changes and issues. Work autonomously to resolve technical challenges and contribute to project decisions. Act as a technical reference point, proposing new technology or working practices to improve operations. Mentor and guide less experienced IT support team members. Maintain and support Intune-managed hardware inventory and application clients. Ensure effective and secure local area network management. Support Microsoft Office suite, Windows 11, and web applications; software installation and troubleshooting. Manage support lifecycle, investigate and resolve or escalate tickets as required. Support hybrid meeting solutions and cloud printing. Required Skills & Qualifications: Experience as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar environment. Advanced Microsoft365 support skills, including Azure, Entra, Exchange, Teams, SharePoint. Experience supporting and configuring Azure servers and architecture. Proficiency in Microsoft Intune and understanding of configuration profiles, application packaging, compliance management, and Autopilot. Scripting experience (e.g., PowerShell), Power BI knowledge is a bonus. Familiarity with ITIL framework or service management concepts. Excellent communication skills and ability to manage incidents and prioritise effectively. Experience in mentoring and delivering user training and guidance. Benefits: Competitive salary range of £40,000 - £45,000. Hybrid working model with up to 30% of your time based in our Southwark office. Opportunities for professional development in a diverse and inclusive environment. Access to a range of benefits supporting health & wellbeing, and learning & development. Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint
May 01, 2024
Full time
3rd Line Engineer / Senior Technical Engineer Annual Salary: £40,000 - £45,000 Location: Southwark, London Job Type: Permanent, Hybrid (30% onsite) We are looking for a Senior Technical Engineer to join our IT, Operations, Systems team. This role is crucial in providing strategic technical support and leading IT initiatives that align with our mission to build the foundations of a healthier society. As a Senior Technical Engineer, you will be the final escalation point for complex IT issues and will work closely with the IT Manager to deliver high-quality support services and implement new solutions. Day to Day of the role: Serve as the final escalation stage for support, resolving complex technical changes and issues. Work autonomously to resolve technical challenges and contribute to project decisions. Act as a technical reference point, proposing new technology or working practices to improve operations. Mentor and guide less experienced IT support team members. Maintain and support Intune-managed hardware inventory and application clients. Ensure effective and secure local area network management. Support Microsoft Office suite, Windows 11, and web applications; software installation and troubleshooting. Manage support lifecycle, investigate and resolve or escalate tickets as required. Support hybrid meeting solutions and cloud printing. Required Skills & Qualifications: Experience as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar environment. Advanced Microsoft365 support skills, including Azure, Entra, Exchange, Teams, SharePoint. Experience supporting and configuring Azure servers and architecture. Proficiency in Microsoft Intune and understanding of configuration profiles, application packaging, compliance management, and Autopilot. Scripting experience (e.g., PowerShell), Power BI knowledge is a bonus. Familiarity with ITIL framework or service management concepts. Excellent communication skills and ability to manage incidents and prioritise effectively. Experience in mentoring and delivering user training and guidance. Benefits: Competitive salary range of £40,000 - £45,000. Hybrid working model with up to 30% of your time based in our Southwark office. Opportunities for professional development in a diverse and inclusive environment. Access to a range of benefits supporting health & wellbeing, and learning & development. Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint Third Line 3rd Line 3rd Line Support Senior IT Engineer Senior Technical Engineer Azure Microsoft 365 Microsoft Office 365 PowerBi Senior IT Support Sharepoint
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk. As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to happen. We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per annum. Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk. As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to happen. We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per annum. Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa £40,000 + Bonus + Benefits + Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self-motivated and bring enthusiasm toward continuous improvement and innovation. Experience working for an MSP would be a huge advantage but this is not essential. University Degree in an IT field (2:2 and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rd Line level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients. Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + ethernet, FTTC/ SoGEA/FTTP. As a 3rd Line IT Engineer, you will be a fundamental part of the Service Desk Team, focusing on the resolution of complex technical issues escalated from the Service Desk. Key responsibilities for a Senior IT Support Engineer : Provide 3rd line escalations to the Service Desk engineers and clients. Work with the Service Desk colleagues as a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The role will involve a mix of office and home-based working, in addition to occasional onsite client activity. In return, you will be entitled to employee benefits such as the following: Salary of circa £40,000. Yearly bonus up to 10% (depending on performance). Regular reviews and 1-2-1s throughout the year provide the opportunity to ensure you are on or ahead of target with continuous professional development. Hybrid working (2-3 days from home) Enhanced Maternity & Paternity pay Regular social events Budget for relevant exams and certifications. Perks Portal and much more! So, if you are a 3rd Line Engineer and would like to join an innovative company that looks after its staff and continuously focuses on driving the business forward, then please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.
May 01, 2024
Full time
An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa £40,000 + Bonus + Benefits + Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self-motivated and bring enthusiasm toward continuous improvement and innovation. Experience working for an MSP would be a huge advantage but this is not essential. University Degree in an IT field (2:2 and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rd Line level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients. Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + ethernet, FTTC/ SoGEA/FTTP. As a 3rd Line IT Engineer, you will be a fundamental part of the Service Desk Team, focusing on the resolution of complex technical issues escalated from the Service Desk. Key responsibilities for a Senior IT Support Engineer : Provide 3rd line escalations to the Service Desk engineers and clients. Work with the Service Desk colleagues as a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The role will involve a mix of office and home-based working, in addition to occasional onsite client activity. In return, you will be entitled to employee benefits such as the following: Salary of circa £40,000. Yearly bonus up to 10% (depending on performance). Regular reviews and 1-2-1s throughout the year provide the opportunity to ensure you are on or ahead of target with continuous professional development. Hybrid working (2-3 days from home) Enhanced Maternity & Paternity pay Regular social events Budget for relevant exams and certifications. Perks Portal and much more! So, if you are a 3rd Line Engineer and would like to join an innovative company that looks after its staff and continuously focuses on driving the business forward, then please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.
Your new company You will be working for a progressive law firm based in Bristol, with a variety of company benefits and excellent development opportunities to grow your career within the Data and Engineering Team. Your new role The roles primary responsibility will be the development and continuous improvement of data infrastructure, including working within the agile delivery teams to develop new solutions/enhancements and supporting the technical services team with any LIVE issues. You will also be responsible for building data solutions to requirements, root cause analysis and resolution of issues/bugs, demoing work to all levels of stakeholders in collaboration with various teams (e.g. project, training and adoption and IT support team), and providing technical expertise / guidance as required. Ensure any technical changes are made in accordance with the chosen delivery methodology in line with coding standards, deployment controls and testing frameworks. You will be the internal technical expert for work across data applications and be responsible for knowing what changes have been made to the base applications alongside understanding how partner frameworks can be leveraged appropriately. You'll play a critical role in delivering high-quality data solutions for efficient data processing, analysis and visualisation.Key accountabilities of the role include; Provide hands-on technical expertise to design and implement data-based solutions satisfying user requirements. Work collaboratively with internal teams and external partners in implementing the best solution for certain circumstances and requirements. Keep abreast of new technologies and be aware of industry standards, best practices, and trends. Work closely with our development partners to understand their capabilities and how we can leverage these as much as possible within the development process. Provide feedback, advise and informed opinion where appropriate. Ability to impart your knowledge to all types of internal and external stakeholders. What you'll need to succeed The essential skills you'll need to succeed in this role are; SQL Server Azure: Azure SQL, DataFactory (ETL), Logic Apps, Event Grid, Key Vaults, ARM templates (IAC), DevOps Pipelines (CI/CD) Power BI Git Dataverse SSIS KingswaySoft PowerShell Alongside the essential skills, there are a number of desired technical skills that would also be useful to possess Power Platform Peppermint CX365 Azure DevOps Other attributes; Communicates complex technical problems clearly either via demos, documentation and knowledge sharing to all manner of stakeholders. Able to listen and communicate to stakeholders to understand their challenges. Produce and maintain clear, effective documentation. Support the QA team with smoke testing and functional testing as and when required Able to understand 3rd Party applications, and how they interact with our features. Able to anticipate and advise of any unexpected implications of suggested system changes Working closely with BAs to clearly understand business requirements and questioning unclear requirements where necessary. Good communication in stand-ups, with stakeholders, and the rest of the project team Proactively identifies areas where certain solutions can be improved. Eager to learn and to proactively improve own knowledge through online training materials, blogs alongside sharing this with the wider team. Flexible, able to adapt quickly to changes. Able to remain calm under pressure. Provide guidance and support the users in their efforts to become proficient in the use of the applications. Microsoft certification in relevant data engineering areas preferably but not mandatory. What you'll get in return In return you will receive a competitive annual salary of £50,000 and the opportunity to work in an inclusive environment in which you can develop your skill set and develop the use of data within the organisation. You will also be eligible for a range of company benefit, including; Competitive pension scheme Private medical insurance Life Assurance 28 days annual leave Flexible holiday buy Lifestyle hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Your new company You will be working for a progressive law firm based in Bristol, with a variety of company benefits and excellent development opportunities to grow your career within the Data and Engineering Team. Your new role The roles primary responsibility will be the development and continuous improvement of data infrastructure, including working within the agile delivery teams to develop new solutions/enhancements and supporting the technical services team with any LIVE issues. You will also be responsible for building data solutions to requirements, root cause analysis and resolution of issues/bugs, demoing work to all levels of stakeholders in collaboration with various teams (e.g. project, training and adoption and IT support team), and providing technical expertise / guidance as required. Ensure any technical changes are made in accordance with the chosen delivery methodology in line with coding standards, deployment controls and testing frameworks. You will be the internal technical expert for work across data applications and be responsible for knowing what changes have been made to the base applications alongside understanding how partner frameworks can be leveraged appropriately. You'll play a critical role in delivering high-quality data solutions for efficient data processing, analysis and visualisation.Key accountabilities of the role include; Provide hands-on technical expertise to design and implement data-based solutions satisfying user requirements. Work collaboratively with internal teams and external partners in implementing the best solution for certain circumstances and requirements. Keep abreast of new technologies and be aware of industry standards, best practices, and trends. Work closely with our development partners to understand their capabilities and how we can leverage these as much as possible within the development process. Provide feedback, advise and informed opinion where appropriate. Ability to impart your knowledge to all types of internal and external stakeholders. What you'll need to succeed The essential skills you'll need to succeed in this role are; SQL Server Azure: Azure SQL, DataFactory (ETL), Logic Apps, Event Grid, Key Vaults, ARM templates (IAC), DevOps Pipelines (CI/CD) Power BI Git Dataverse SSIS KingswaySoft PowerShell Alongside the essential skills, there are a number of desired technical skills that would also be useful to possess Power Platform Peppermint CX365 Azure DevOps Other attributes; Communicates complex technical problems clearly either via demos, documentation and knowledge sharing to all manner of stakeholders. Able to listen and communicate to stakeholders to understand their challenges. Produce and maintain clear, effective documentation. Support the QA team with smoke testing and functional testing as and when required Able to understand 3rd Party applications, and how they interact with our features. Able to anticipate and advise of any unexpected implications of suggested system changes Working closely with BAs to clearly understand business requirements and questioning unclear requirements where necessary. Good communication in stand-ups, with stakeholders, and the rest of the project team Proactively identifies areas where certain solutions can be improved. Eager to learn and to proactively improve own knowledge through online training materials, blogs alongside sharing this with the wider team. Flexible, able to adapt quickly to changes. Able to remain calm under pressure. Provide guidance and support the users in their efforts to become proficient in the use of the applications. Microsoft certification in relevant data engineering areas preferably but not mandatory. What you'll get in return In return you will receive a competitive annual salary of £50,000 and the opportunity to work in an inclusive environment in which you can develop your skill set and develop the use of data within the organisation. You will also be eligible for a range of company benefit, including; Competitive pension scheme Private medical insurance Life Assurance 28 days annual leave Flexible holiday buy Lifestyle hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role: 3rd Line / Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support / Senior Support IT Engineer to join a growing client in the Ripley area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers, and 3rd Line Support within an MSP environment. This role will involve acting as a senior point for all escalations on the service desk. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programs, and up-to-date certifications to develop your skillset and progression. Skillset - Windows 10/11 Microsoft 365 (Including Administration & Migration) Existing 3rd Line Experience Office 365 Configuration and Administration Azure Configuration and Administration Azure - Virtual Desktop / Networking VMware / Hyper-V Hands on Server work Active Directory Project / Infrastructure Experience If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up to date version of your CV in response to the email found below Equally, if you are looking for something slightly different, please do not hesitate to get your CV across to me or call for a chat about your situation. To apply, send me your CV directly to me at Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Role: 3rd Line / Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support / Senior Support IT Engineer to join a growing client in the Ripley area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers, and 3rd Line Support within an MSP environment. This role will involve acting as a senior point for all escalations on the service desk. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programs, and up-to-date certifications to develop your skillset and progression. Skillset - Windows 10/11 Microsoft 365 (Including Administration & Migration) Existing 3rd Line Experience Office 365 Configuration and Administration Azure Configuration and Administration Azure - Virtual Desktop / Networking VMware / Hyper-V Hands on Server work Active Directory Project / Infrastructure Experience If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up to date version of your CV in response to the email found below Equally, if you are looking for something slightly different, please do not hesitate to get your CV across to me or call for a chat about your situation. To apply, send me your CV directly to me at Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT 3rd Line Engineer (Azure, O365, VMWare & Networking) - 1 Day P.W York - Hybrid £35,000 Role We're looking for a driven and ambitious 3rd Line Engineer to join a company who invests heavily into their people. My Client is a leading MSP who pays for all training certifications, gives commercial exposure, scope for specialism amongst other things. The day-to-day of the role will be servicing clients at a 3rd line capacity across a mostly hybrid azure environments. The Company A leading service provider who offer services to public and private sector clients. The role would see you join a close knit team who focus on infrastructure and any training/certifications that are relevant will be fully compensated alongside dedicated training days. Requirements O365 / Hybrid-Azure Networking Demonstrated Technical Support at 3rd Line across Firewall, Storage, Server e & Backup Technologies MSP Experience Preferred Benefits Paid Training & Certifications (MSXXX, VMware, Cisco, Veaam, etc.) Autonomy - Flexible Hybrid Schedule Pro-Active Business Consultancy Exposure Dinner Nights, Horse Races, Vendor Days Competitive Pension The Company A market leading MSP, they have a really collaborative and outgoing team, with a relaxed feel around the office. They have an excellent Learning and Development program for their engineers with fully funded courses across anything that would be relevant to the role. They're rated one of the best employers in the UK and continue to growth from strength to strength. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Support then waste no time and apply for this role immediately. IT 3rd Line Engineer (Azure, O365, VMWare & Networking) - 1 Day P.W York - Hybrid £35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
May 01, 2024
Full time
IT 3rd Line Engineer (Azure, O365, VMWare & Networking) - 1 Day P.W York - Hybrid £35,000 Role We're looking for a driven and ambitious 3rd Line Engineer to join a company who invests heavily into their people. My Client is a leading MSP who pays for all training certifications, gives commercial exposure, scope for specialism amongst other things. The day-to-day of the role will be servicing clients at a 3rd line capacity across a mostly hybrid azure environments. The Company A leading service provider who offer services to public and private sector clients. The role would see you join a close knit team who focus on infrastructure and any training/certifications that are relevant will be fully compensated alongside dedicated training days. Requirements O365 / Hybrid-Azure Networking Demonstrated Technical Support at 3rd Line across Firewall, Storage, Server e & Backup Technologies MSP Experience Preferred Benefits Paid Training & Certifications (MSXXX, VMware, Cisco, Veaam, etc.) Autonomy - Flexible Hybrid Schedule Pro-Active Business Consultancy Exposure Dinner Nights, Horse Races, Vendor Days Competitive Pension The Company A market leading MSP, they have a really collaborative and outgoing team, with a relaxed feel around the office. They have an excellent Learning and Development program for their engineers with fully funded courses across anything that would be relevant to the role. They're rated one of the best employers in the UK and continue to growth from strength to strength. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Support then waste no time and apply for this role immediately. IT 3rd Line Engineer (Azure, O365, VMWare & Networking) - 1 Day P.W York - Hybrid £35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
1st Line IT Support Engineer - Tonbridge - 26,000 - Great Training! Role: 1st Line IT Support Engineer Areas: Tonbridge Salary: 24,000 - 26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking Hyper-V The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at henry com Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
1st Line IT Support Engineer - Tonbridge - 26,000 - Great Training! Role: 1st Line IT Support Engineer Areas: Tonbridge Salary: 24,000 - 26,000 - Great Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking Hyper-V The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at henry com Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Your new company Establishedin the early 70s, the College is an inspected boarding/day school, with a reputation forquality and academic excellence. With anexpanding course portfolio and growing student body, we now require anenthusiastic, hard-working and experienced Senior IT Support Engineer to jointhe College IT team.Youwill support the IT Manager in ensuring the highest professional servicestandards are provided in the College in relation to all aspects IT support toboth students and staff and across all of its further and higher educationprovision. The Job Deploy, configure, secure,monitor and migrate Linux servers and services Configure, support and monitor the network Support Windows servers, including MSSQL, IIS and AD services Support Microsoft Office Suite, Microsoft Teams and Office 365 platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Instal and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose Hardware/software faults and solve technical problems either on the phone, using remote support software or face to face Ensure security updates are applied. Monitor and maintain computer systems and networks Set up new users' accounts and profiles, ensuring that they know how to log in and deal with password issues, inducting new staff and student users, as part of the on-boarding process Maintain records of software licenses Manage stocks of equipment, consumables and other supplies Identify internal training requirements Troubleshoot email delivery issues and work with service providers Plan and undertake scheduled maintenance upgrades Account administration for students and staff on all platforms Solving access problems Support students and staff with their own devices on site Maintain and troubleshoot classroom Audio Visual equipment Basic repairs and replacing parts on PCs and laptops: for example, power supplies/ batteries, fans, hard drives, RAM, etc. Obtaining replacement or specialist components, fixtures or fittings Deal with specialist consultants and developers as needed Any other ad hoc duties the role may reasonably require Person Specification We are looking for a technically minded candidate with 5+ yearsof experience in 2nd/3rd line IT and network support and systemsadministration, who has ideally attained a HE qualification in Computer Scienceor a technical field such as Engineering or Physics, or relevant industryexperience, and has good verbal and written communication skills. Required Skills and Experience of: Linux system administration preferably on Debian/Ubuntu: installing, securing,configuring and troubleshooting servers and services. Basic scripting skills (e.g. Bash) are expected. Configuring, securing, monitoring and supporting the network, dealing with connectivity issues. Computer hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and MacOS MySQL/MariaDB/MSSQL database maintenance: creating, dumping and restoring databases, using SQL to query and update data MS Office including Office 365 AD Administration on Windows Server in a hybrid Azure environment PowerShell scripting for AD, O365 and Exchange Online administration Awareness of IT security standards and practice Single Sign on (SSO) e.g. SAML integration on Azure AD/Entra DesirableSkills and Experience of: Managing mobile device management (MDM) for devices such as iPads Moodle platform upgrades, support and PHP tweaking Raspberry PI devices SMTP relay smart hosts Python scripting Web proxies such as Squid. Familiarity with SIP would be an advantage. Basic web skills (CSS) and graphics manipulation is an advantage. IP CCTV systems Server firmware and BIOS upgrades LDAP and Shibboleth authentication services, with Apache Tomcat running on Java The candidate will demonstrate good communication skills and be able to interactwith both technical and non-technical users. Dedicated to the delivery of excellent customer service, the role holder will have a flexible approach to work and the ability to problem-solve Work well under pressure with a logical approach to tasks Close attention to detail with an ability to see the bigger picture Excellent interpersonal skills and the ability to work in a team environment A proactive approach and the ability to be self-managing and innovative Excellent listening and questioning skills, combined with the ability to interact confidently with internal clients to establish what the problem is and explain the solution Good time management skills Flexibilitywith out of hours work is essential. The ideal candidate will have experiencegained within a similar position and be self-motivated with a friendly andhelpful personality and have good verbal and communication skills. Responsibleto the IT Manager, working hours are normally Monday to Friday 8.30am to 5.30pmwith occasional evening or Saturday shifts to conduct student inductions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Your new company Establishedin the early 70s, the College is an inspected boarding/day school, with a reputation forquality and academic excellence. With anexpanding course portfolio and growing student body, we now require anenthusiastic, hard-working and experienced Senior IT Support Engineer to jointhe College IT team.Youwill support the IT Manager in ensuring the highest professional servicestandards are provided in the College in relation to all aspects IT support toboth students and staff and across all of its further and higher educationprovision. The Job Deploy, configure, secure,monitor and migrate Linux servers and services Configure, support and monitor the network Support Windows servers, including MSSQL, IIS and AD services Support Microsoft Office Suite, Microsoft Teams and Office 365 platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Instal and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose Hardware/software faults and solve technical problems either on the phone, using remote support software or face to face Ensure security updates are applied. Monitor and maintain computer systems and networks Set up new users' accounts and profiles, ensuring that they know how to log in and deal with password issues, inducting new staff and student users, as part of the on-boarding process Maintain records of software licenses Manage stocks of equipment, consumables and other supplies Identify internal training requirements Troubleshoot email delivery issues and work with service providers Plan and undertake scheduled maintenance upgrades Account administration for students and staff on all platforms Solving access problems Support students and staff with their own devices on site Maintain and troubleshoot classroom Audio Visual equipment Basic repairs and replacing parts on PCs and laptops: for example, power supplies/ batteries, fans, hard drives, RAM, etc. Obtaining replacement or specialist components, fixtures or fittings Deal with specialist consultants and developers as needed Any other ad hoc duties the role may reasonably require Person Specification We are looking for a technically minded candidate with 5+ yearsof experience in 2nd/3rd line IT and network support and systemsadministration, who has ideally attained a HE qualification in Computer Scienceor a technical field such as Engineering or Physics, or relevant industryexperience, and has good verbal and written communication skills. Required Skills and Experience of: Linux system administration preferably on Debian/Ubuntu: installing, securing,configuring and troubleshooting servers and services. Basic scripting skills (e.g. Bash) are expected. Configuring, securing, monitoring and supporting the network, dealing with connectivity issues. Computer hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and MacOS MySQL/MariaDB/MSSQL database maintenance: creating, dumping and restoring databases, using SQL to query and update data MS Office including Office 365 AD Administration on Windows Server in a hybrid Azure environment PowerShell scripting for AD, O365 and Exchange Online administration Awareness of IT security standards and practice Single Sign on (SSO) e.g. SAML integration on Azure AD/Entra DesirableSkills and Experience of: Managing mobile device management (MDM) for devices such as iPads Moodle platform upgrades, support and PHP tweaking Raspberry PI devices SMTP relay smart hosts Python scripting Web proxies such as Squid. Familiarity with SIP would be an advantage. Basic web skills (CSS) and graphics manipulation is an advantage. IP CCTV systems Server firmware and BIOS upgrades LDAP and Shibboleth authentication services, with Apache Tomcat running on Java The candidate will demonstrate good communication skills and be able to interactwith both technical and non-technical users. Dedicated to the delivery of excellent customer service, the role holder will have a flexible approach to work and the ability to problem-solve Work well under pressure with a logical approach to tasks Close attention to detail with an ability to see the bigger picture Excellent interpersonal skills and the ability to work in a team environment A proactive approach and the ability to be self-managing and innovative Excellent listening and questioning skills, combined with the ability to interact confidently with internal clients to establish what the problem is and explain the solution Good time management skills Flexibilitywith out of hours work is essential. The ideal candidate will have experiencegained within a similar position and be self-motivated with a friendly andhelpful personality and have good verbal and communication skills. Responsibleto the IT Manager, working hours are normally Monday to Friday 8.30am to 5.30pmwith occasional evening or Saturday shifts to conduct student inductions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Network and Security Engineer 2nd/3rd Line security specialist - Bank Defender endpoint, VMware NSX-T, Zscaler, preview London Hybrid Up to 80,000 Salary + Benefits Job Description: My client, a reputable bank is looking to hire an experienced IT network and security engineer. The ideal candidate will possess certifications such as Palo Alto PCNSA and Cisco CCNA, demonstrating a strong foundation in network and cyber security technologies and have some exposure to VMWARE NSX-T and Defender Endpoint. Responsibilities: Manage and maintain network infrastructure, ensuring high availability and security vulnerability management. Implement and configure Palo Alto and Cisco network security solutions. Collaborate with cross-functional teams to assess security risks and develop mitigation strategies. Articulate technical concepts to non-technical stakeholders and provide training and support on security best practices. Monitor network traffic for anomalies and security breaches, taking proactive measures to address issues. Stay up-to-date with the latest security trends and technologies, continuously improving the organization's security posture. Qualifications: Experienced 2nd and 3rd line support across IT network and Security in finance. Certified Palo Alto PCNSA and Cisco CCNA SME across cyber security - Defender endpoint, VMware NSX-T, Zscaler, preview Strong communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams. Proven ability to articulate technical concepts to non-technical stakeholders Experience providing training and support on security best practice For immediate consideration for this excellent opportunity for this IT network and security engineer position for a financial services organisation please apply.
May 01, 2024
Full time
Network and Security Engineer 2nd/3rd Line security specialist - Bank Defender endpoint, VMware NSX-T, Zscaler, preview London Hybrid Up to 80,000 Salary + Benefits Job Description: My client, a reputable bank is looking to hire an experienced IT network and security engineer. The ideal candidate will possess certifications such as Palo Alto PCNSA and Cisco CCNA, demonstrating a strong foundation in network and cyber security technologies and have some exposure to VMWARE NSX-T and Defender Endpoint. Responsibilities: Manage and maintain network infrastructure, ensuring high availability and security vulnerability management. Implement and configure Palo Alto and Cisco network security solutions. Collaborate with cross-functional teams to assess security risks and develop mitigation strategies. Articulate technical concepts to non-technical stakeholders and provide training and support on security best practices. Monitor network traffic for anomalies and security breaches, taking proactive measures to address issues. Stay up-to-date with the latest security trends and technologies, continuously improving the organization's security posture. Qualifications: Experienced 2nd and 3rd line support across IT network and Security in finance. Certified Palo Alto PCNSA and Cisco CCNA SME across cyber security - Defender endpoint, VMware NSX-T, Zscaler, preview Strong communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams. Proven ability to articulate technical concepts to non-technical stakeholders Experience providing training and support on security best practice For immediate consideration for this excellent opportunity for this IT network and security engineer position for a financial services organisation please apply.
Jonathan Lee Recruitment are working with a growing Engineering organisation looking to strengthen our IT team with the recruitment of an Group IT Support Technician. The Role To support the small IT team in providing primarily support and some project resource. This is an onsite role based at their site in Hixon, Staffordshire. The working hours are 8 - 4.30 with an early afternoon finish on a Friday. As Group IT Support Technician, you will be in a multi disciplined role supporting IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. The Key Accountabilities are: Installing, configuring and maintaining software and hardware components of computer and network systems - Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Installing, configuring and maintaining Servers Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation To undertake project work as assigned by the Group IT Manager Liaise with 3rd party support To apply for the IT Support Specialist role we are looking for applicants to have the below background. - Exceptional communication skills - Attention to detail - Ability to work alone and as part of a team - Experience in Active Directory and Server configuration - Experience is Firewall configuration Personal qualities - Professional manner - Friendly and polite manner - Good do attitude to work Desired qualifications: Degree in Information Technology/Computer Science/Systems Administration or similar is desired but not essential. What we can offer - Competitive salary dependent on experience - Early Finish Fridays - Up to 25 days holiday plus bank holidays - Company bonus scheme - Free onsite parking - Access to the Employee Assistance Programme - Learning and development opportunities - Long service awards - Cash Health Plan - Christmas shutdown In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
May 01, 2024
Full time
Jonathan Lee Recruitment are working with a growing Engineering organisation looking to strengthen our IT team with the recruitment of an Group IT Support Technician. The Role To support the small IT team in providing primarily support and some project resource. This is an onsite role based at their site in Hixon, Staffordshire. The working hours are 8 - 4.30 with an early afternoon finish on a Friday. As Group IT Support Technician, you will be in a multi disciplined role supporting IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. The Key Accountabilities are: Installing, configuring and maintaining software and hardware components of computer and network systems - Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Installing, configuring and maintaining Servers Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation To undertake project work as assigned by the Group IT Manager Liaise with 3rd party support To apply for the IT Support Specialist role we are looking for applicants to have the below background. - Exceptional communication skills - Attention to detail - Ability to work alone and as part of a team - Experience in Active Directory and Server configuration - Experience is Firewall configuration Personal qualities - Professional manner - Friendly and polite manner - Good do attitude to work Desired qualifications: Degree in Information Technology/Computer Science/Systems Administration or similar is desired but not essential. What we can offer - Competitive salary dependent on experience - Early Finish Fridays - Up to 25 days holiday plus bank holidays - Company bonus scheme - Free onsite parking - Access to the Employee Assistance Programme - Learning and development opportunities - Long service awards - Cash Health Plan - Christmas shutdown In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Join a fast-paced IT MSP as a 3rd Line IT Support Engineer and embark on a journey of continuous professional growth. This job offers hybrid working; the office is based in Holborn. THE 3rd LINE IT SUPPORT ENGINEER JOB: This job is for a very capable engineer seeking a lot of responsibility and seniority: Project management of new clients with pre-project planning and work-briefings Integrating and solving problems in Microsoft Azure, Microsoft 365, Microsoft Server, Exchange, SQL, IIS, VPNs, firewalls, backups and more. KEY SKILLS & EXPERIENCE: Extensive significant IT support experience A good communicator, particularly when dealing with non-technical customers Proficient in Microsoft 365 administration and deployment Good knowledge of Microsoft Azure Strong knowledge of server operating systems Strong knowledge of Windows and Mac troubleshooting and configuration Ideally, knowledge of networking and firewalls Must be London based. We highly value previous experience in an MSP (Managed Service Provider) environment. SALARY & BENEFITS YOU'LL RECEIVE AS 3rd LINE IT SUPPORT ENGINEER: £40,000 - £50,000, dependent on experience Private health insurance Performance-based bonus Pension benefits Work from home supplement Mobile phone supplement To apply for this role as 3rd Line IT Support Engineer, please click apply online and upload an updated copy of your CV. No overseas applicants please; visa applications will not be considered.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
May 01, 2024
Full time
Join a fast-paced IT MSP as a 3rd Line IT Support Engineer and embark on a journey of continuous professional growth. This job offers hybrid working; the office is based in Holborn. THE 3rd LINE IT SUPPORT ENGINEER JOB: This job is for a very capable engineer seeking a lot of responsibility and seniority: Project management of new clients with pre-project planning and work-briefings Integrating and solving problems in Microsoft Azure, Microsoft 365, Microsoft Server, Exchange, SQL, IIS, VPNs, firewalls, backups and more. KEY SKILLS & EXPERIENCE: Extensive significant IT support experience A good communicator, particularly when dealing with non-technical customers Proficient in Microsoft 365 administration and deployment Good knowledge of Microsoft Azure Strong knowledge of server operating systems Strong knowledge of Windows and Mac troubleshooting and configuration Ideally, knowledge of networking and firewalls Must be London based. We highly value previous experience in an MSP (Managed Service Provider) environment. SALARY & BENEFITS YOU'LL RECEIVE AS 3rd LINE IT SUPPORT ENGINEER: £40,000 - £50,000, dependent on experience Private health insurance Performance-based bonus Pension benefits Work from home supplement Mobile phone supplement To apply for this role as 3rd Line IT Support Engineer, please click apply online and upload an updated copy of your CV. No overseas applicants please; visa applications will not be considered.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
1st Line IT Support Engineer - Tonbridge - £26,000 - Great Training! Role: 1st Line IT Support EngineerAreas: TonbridgeSalary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client.We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking Hyper-VThe client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at henry com Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
1st Line IT Support Engineer - Tonbridge - £26,000 - Great Training! Role: 1st Line IT Support EngineerAreas: TonbridgeSalary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client.We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking Hyper-VThe client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at henry com Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Fruition IT Resources Limited
Brighouse, Yorkshire
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 01, 2024
Full time
Job Title: Network Engineer - Field Based Salary/Package: Up to £25-30k (Includes company car) Location: Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for somebody relatively junior to grow and develop their skills with the company! This role will require weekly travel to client-site, this will be 2-3 days per week most weeks; most of the sites are within 1-2 hours travel of Brighouse. However, there will be the very occasional need to travel further afield, as such, we are only considering candidates who hold a full UK driving license and are happy to travel on such a frequent basis. Reporting to the Group IT Director, this candidate will be: Acting as a support network engineer for both internal and external clients Installing and configuring new network installations Providing IT services and infrastructure Escalation of irresolvable issues to 3rd line support Communicating with the support team and suppliers to purchase equipment and software Taking ownership and responsibility of branch issues resolution The skills required to be successful in this role include: Full UK driver's license Being personable, approachable and all-round friendly! Good foundations in understanding of IT technologies 12 months of experience in field support Experience with maintenance & configuration of operating systems like Windows 10 & 11 Knowledge surrounding the networking field - Wireless APs/Routers/Switches/4G/5G Knowledge surrounding networking hardware - Cabling/Patching/Socket Installation Understanding of OSI or TCP/IP models Understanding of protocols like TCP/UDP/IP/DNS/DHCP/NAT/SSH Apply now to Callum or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Role: 3rd Line Network Support Vacancy Salary: £50,000 Location: London Are you an experienced Network Support Engineer looking for the next challenge in your career? If so, this could be the perfect opportunity for you! We are currently working with one of one of London's most up and coming managed service providers who are looking for a network support engineer to help lead their networking services for their global customer base. Working directly with the heads of IT you will be a focal point for networking related issues and fixes looking to build a team of network engineers around you. The requirements Expert trouble shooting skills Experienced in change requests and hands on support of network issues Assisting with projects and network designing Taking full ownership of router, switch and firewall related incidents to completion Working in a fast-paced environment with a wide array of devices CCNA/P or equivalent level of experience If you or anyone you know would like to be considered for this exciting opportunity, please don't hesitate to apply with an up-to-date CV. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Role: 3rd Line Network Support Vacancy Salary: £50,000 Location: London Are you an experienced Network Support Engineer looking for the next challenge in your career? If so, this could be the perfect opportunity for you! We are currently working with one of one of London's most up and coming managed service providers who are looking for a network support engineer to help lead their networking services for their global customer base. Working directly with the heads of IT you will be a focal point for networking related issues and fixes looking to build a team of network engineers around you. The requirements Expert trouble shooting skills Experienced in change requests and hands on support of network issues Assisting with projects and network designing Taking full ownership of router, switch and firewall related incidents to completion Working in a fast-paced environment with a wide array of devices CCNA/P or equivalent level of experience If you or anyone you know would like to be considered for this exciting opportunity, please don't hesitate to apply with an up-to-date CV. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Forescout Engineer Fully remote £550 - £600 per day Inside IR35 An experienced ForeScout engineer is required for a leading global business to work out a multiyear security programme. As part of the wider IT Security Project Team, you'll be tasked to deliver a security improvement plan across the estate. You'll working alongside 3rd parties and local IT teams to introduce network security controls, visibility, control and the identification and mapping of traffic flows. Day to Day responsibilities: Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Please apply with latest CV for immediate consideration. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 01, 2024
Contractor
Forescout Engineer Fully remote £550 - £600 per day Inside IR35 An experienced ForeScout engineer is required for a leading global business to work out a multiyear security programme. As part of the wider IT Security Project Team, you'll be tasked to deliver a security improvement plan across the estate. You'll working alongside 3rd parties and local IT teams to introduce network security controls, visibility, control and the identification and mapping of traffic flows. Day to Day responsibilities: Planning and implementation of network access controls across a number of offices and sites using Forescout technologies. Planning and performing the migration from Cisco ISE NAC to Forescout. Planning and performing the migration from Forescout post-connect to pre-connect. Working with the NOC to streamline BAU support processes. Assisting Security Engineers in designing configuration changes to be implemented on local wired and wireless networks for Forescout visibility. Participating in design discussions with global sites to agree configuration changes within IT networks in support of Forescout implementation. Participating in design discussions with global sites to agree placement of monitoring appliances within OT networks in support of Forescout implementation. Please apply with latest CV for immediate consideration. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Desktop Support Engineer An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing internal technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Role Responsibilities (condensed): Offer a high level of technical IT support to a variety of clients at second-line level Ensure incidents are resolved in line with SLAs Escalate any unresolved issues to 3rd Line support Ensure internal documentation is developed and maintained Learning and development; staying up-to-date and expanding your technical knowledge Required experience, skills and knowledge Experience in a 2nd line technical IT support role, supporting Microsoft Windows based OS and systems. General user account management; Active Directory, Office 365 etc. Server, virtualisation and storage solutions Cisco Networking - Switches / routers / firewalls VoIP telephony solutions The business provide and support many other technologies - these are the core requirements (full Job Description available) Remuneration: Salary of up to £35,000 PA Excellent employment benefits package and supported learning, development and career progression. Note that this is a hybrid based position. Free parking onsite. (Monday-Friday)
May 01, 2024
Full time
Desktop Support Engineer An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing internal technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Role Responsibilities (condensed): Offer a high level of technical IT support to a variety of clients at second-line level Ensure incidents are resolved in line with SLAs Escalate any unresolved issues to 3rd Line support Ensure internal documentation is developed and maintained Learning and development; staying up-to-date and expanding your technical knowledge Required experience, skills and knowledge Experience in a 2nd line technical IT support role, supporting Microsoft Windows based OS and systems. General user account management; Active Directory, Office 365 etc. Server, virtualisation and storage solutions Cisco Networking - Switches / routers / firewalls VoIP telephony solutions The business provide and support many other technologies - these are the core requirements (full Job Description available) Remuneration: Salary of up to £35,000 PA Excellent employment benefits package and supported learning, development and career progression. Note that this is a hybrid based position. Free parking onsite. (Monday-Friday)