We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Alfred H Knight has an exciting opportunity for an Apprentice Business Analyst to join the team based at our headquarters in Liverpool, UK. You will be part of our established Business Applications team which comes with a positive and supportive work environment, ideal for those who will be undertaking the Business Analysis Apprenticeship Programme. Alfred H Knight can provide you with skills for a lifetime, kickstarting your new career in business and technology! The Junior Business Analyst works closely with other Business Analysts and business stakeholders to elicit, analyse and document business processes and software requirements for technology initiatives, including business information and web based applications. Acts as an intermediary between the business and IT development teams. There will be ample opportunities for personal development and building your professional network within AHK. Whilst working towards your Level 4 Business Analysis Apprenticeship and BCS qualifications, you shall also benefit from mentorship from our Business Analysis team. Whilst working across the Software Development Lifecycle (SDLC), there will also be opportunities to travel both domestically and internationally to one of our many facilities to work with the wider business. ABOUT US Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. DO YOU HAVE WHAT IT TAKES? To be successful at Alfred H Knight you will need to display the following: REQUIRED KNOWLEDGE AND WORK EXPERIENCE Essential: Excellent communication skills with the ability to talk to and present to a range of audiences. Excellent analytical skills and an informed, evidence based approach. Excellent teamwork skills, willing to share information and collaborate with peers. Strong relationship building skills, ability to build rapport with business stakeholders. The ability to work under pressure on multiple projects within your project timeframes. A good understanding and grasp of information technology. A passion for creating solutions with a positive attitude to change. Desirable: Experience using modelling languages such as UML and BPMN. Commercial experience in a role working with business stakeholders. Understanding of Agile methodology and practices. Metals and Minerals sector experience. Experience using software tools, such as Asana, JIRA, LucidChart, MS Visio and Google Workspace. Required Qualifications: Strong A Level results or equivalent (essential) in a relevant subject (IT/Maths/Business). Required Languages: Spanish (desirable). BENEFITS We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.
Mar 29, 2024
Full time
Alfred H Knight has an exciting opportunity for an Apprentice Business Analyst to join the team based at our headquarters in Liverpool, UK. You will be part of our established Business Applications team which comes with a positive and supportive work environment, ideal for those who will be undertaking the Business Analysis Apprenticeship Programme. Alfred H Knight can provide you with skills for a lifetime, kickstarting your new career in business and technology! The Junior Business Analyst works closely with other Business Analysts and business stakeholders to elicit, analyse and document business processes and software requirements for technology initiatives, including business information and web based applications. Acts as an intermediary between the business and IT development teams. There will be ample opportunities for personal development and building your professional network within AHK. Whilst working towards your Level 4 Business Analysis Apprenticeship and BCS qualifications, you shall also benefit from mentorship from our Business Analysis team. Whilst working across the Software Development Lifecycle (SDLC), there will also be opportunities to travel both domestically and internationally to one of our many facilities to work with the wider business. ABOUT US Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. DO YOU HAVE WHAT IT TAKES? To be successful at Alfred H Knight you will need to display the following: REQUIRED KNOWLEDGE AND WORK EXPERIENCE Essential: Excellent communication skills with the ability to talk to and present to a range of audiences. Excellent analytical skills and an informed, evidence based approach. Excellent teamwork skills, willing to share information and collaborate with peers. Strong relationship building skills, ability to build rapport with business stakeholders. The ability to work under pressure on multiple projects within your project timeframes. A good understanding and grasp of information technology. A passion for creating solutions with a positive attitude to change. Desirable: Experience using modelling languages such as UML and BPMN. Commercial experience in a role working with business stakeholders. Understanding of Agile methodology and practices. Metals and Minerals sector experience. Experience using software tools, such as Asana, JIRA, LucidChart, MS Visio and Google Workspace. Required Qualifications: Strong A Level results or equivalent (essential) in a relevant subject (IT/Maths/Business). Required Languages: Spanish (desirable). BENEFITS We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.
About the role Hargreaves Lansdown are looking for 3 apprentices to join our IT department, you'll be based at our offices in central Bristol. You don't need to have any prior work experience or training in IT, just a passion for technology and willingness to learn. As part of your apprenticeship, you will develop your technical knowledge to have a good understanding various aspect of IT Support, from End User to Networks, from Service Desk to Cloud Systems. The apprenticeship You will complete the 13 month-long, Level 3 Information Communications Technician apprenticeship The apprenticeship will give you an understanding of working in IT and how deliver user support, testing and problem-solving skills, an understanding of security, networks and cloud systems. What you'll be doing Learn how to provide IT Support within a business and the key responsibilities of the IT Support function. Gain knowledge on the key elements of working in the IT industry from End User devices, Operating Systems, Support Tools and Processes. Testing and problem solving using diagnostic techniques, event and system logs and troubleshooting. Act as first point of contact for all incidents and service requests. Triaging tickets and providing 1st line support. Engage and collaborate with the Product teams including experienced Engineers, Technical Leads, Product Owners, Service Management teams. Complete tasks and resolve Incidents and Requests using ITSM tools. Study for and complete the Level 3 Information Communications Technician apprenticeship course Commit to continued professional development; learning the skills and developing the knowledge required to operate within different disciplines of Digital department. Create and update Knowledge Items and other relevant documentation The role includes working with a number of IT Support teams, rotating through teams to assist with the apprenticeship modules. Role requirements You will have a minimum of GCSE English & Maths 4-9 (C-A ) or equivalent or be willing to complete a functional skills course alongside your apprenticeship. You must not already have received a degree in a similar specialism as you won't be eligible to complete the apprenticeship programme as part of the job role. Be able to work from our offices in central Bristol. Be age 18 or over at the start date of the apprenticeship (16th September 2024). Can demonstrate why you would be excited to work at Hargreaves Lansdown and keen to pursue a career in IT development. About you Able to demonstrate a passion for technology. Proactive and inquisitive. Strong communication skills (written and verbal). Strong attention to detail and problem-solving mind-set. Logical thinker. High level of self-motivation and commitment with a can-do attitude. The ability to work well as part of a team. Interview Process Successful candidates will be invited to attend an assessment day at the HL offices. Working Schedule The role will be full-time office based due to the nature of the role, on a 37.5 hour per week contract, with a minimum of 6 hours per week given to complete your off the job learning as part of your apprenticeship.
Mar 29, 2024
Full time
About the role Hargreaves Lansdown are looking for 3 apprentices to join our IT department, you'll be based at our offices in central Bristol. You don't need to have any prior work experience or training in IT, just a passion for technology and willingness to learn. As part of your apprenticeship, you will develop your technical knowledge to have a good understanding various aspect of IT Support, from End User to Networks, from Service Desk to Cloud Systems. The apprenticeship You will complete the 13 month-long, Level 3 Information Communications Technician apprenticeship The apprenticeship will give you an understanding of working in IT and how deliver user support, testing and problem-solving skills, an understanding of security, networks and cloud systems. What you'll be doing Learn how to provide IT Support within a business and the key responsibilities of the IT Support function. Gain knowledge on the key elements of working in the IT industry from End User devices, Operating Systems, Support Tools and Processes. Testing and problem solving using diagnostic techniques, event and system logs and troubleshooting. Act as first point of contact for all incidents and service requests. Triaging tickets and providing 1st line support. Engage and collaborate with the Product teams including experienced Engineers, Technical Leads, Product Owners, Service Management teams. Complete tasks and resolve Incidents and Requests using ITSM tools. Study for and complete the Level 3 Information Communications Technician apprenticeship course Commit to continued professional development; learning the skills and developing the knowledge required to operate within different disciplines of Digital department. Create and update Knowledge Items and other relevant documentation The role includes working with a number of IT Support teams, rotating through teams to assist with the apprenticeship modules. Role requirements You will have a minimum of GCSE English & Maths 4-9 (C-A ) or equivalent or be willing to complete a functional skills course alongside your apprenticeship. You must not already have received a degree in a similar specialism as you won't be eligible to complete the apprenticeship programme as part of the job role. Be able to work from our offices in central Bristol. Be age 18 or over at the start date of the apprenticeship (16th September 2024). Can demonstrate why you would be excited to work at Hargreaves Lansdown and keen to pursue a career in IT development. About you Able to demonstrate a passion for technology. Proactive and inquisitive. Strong communication skills (written and verbal). Strong attention to detail and problem-solving mind-set. Logical thinker. High level of self-motivation and commitment with a can-do attitude. The ability to work well as part of a team. Interview Process Successful candidates will be invited to attend an assessment day at the HL offices. Working Schedule The role will be full-time office based due to the nature of the role, on a 37.5 hour per week contract, with a minimum of 6 hours per week given to complete your off the job learning as part of your apprenticeship.
Why Contact Security Services? Contact Security Services are a fully SSAIB approved security installer celebrating 15 years in business in the electronic security industry. They provide individually tailored solutions in Intruder Alarms, Wireless Burglar Alarm Systems and Home and Commercial CCTV Systems. They are now looking for a Digital Systems Apprentice to join their team in Airdrie, this learner will work towards a Digital Applications Support SCQF Level 6 Apprenticeship. What's involved? Becoming an expert in the business with regards to: Supporting the wider team with document management using their in-house system Vantage to update records, leave notes and save updates Becoming the first point of contact for customer queries, engineers and colleagues relating to any related jobs You will be responsible for managing finance documents and information for each client Working in collaboration with the engineering team to manage their diaries by preparing letters and other suitable documents and storing these on Vantage Using online shared drives and client portals to update the database with information daily Using Excel to run financial reports in regards to current jobs Co-ordinating diaries and working to timeframes assigned by manager Using Microsoft packages as part of your daily routine you will be updating spreadsheets and emailing with Outlook What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Team players with a genuine passion for delivering amazing customer service Fast-paced learners who enjoy variety and can embrace change Salary: £15,000 - £16,000 per annum Working hours: Monday to Friday, 9am - 5:30pm Benefits: Pension scheme Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Mar 29, 2024
Full time
Why Contact Security Services? Contact Security Services are a fully SSAIB approved security installer celebrating 15 years in business in the electronic security industry. They provide individually tailored solutions in Intruder Alarms, Wireless Burglar Alarm Systems and Home and Commercial CCTV Systems. They are now looking for a Digital Systems Apprentice to join their team in Airdrie, this learner will work towards a Digital Applications Support SCQF Level 6 Apprenticeship. What's involved? Becoming an expert in the business with regards to: Supporting the wider team with document management using their in-house system Vantage to update records, leave notes and save updates Becoming the first point of contact for customer queries, engineers and colleagues relating to any related jobs You will be responsible for managing finance documents and information for each client Working in collaboration with the engineering team to manage their diaries by preparing letters and other suitable documents and storing these on Vantage Using online shared drives and client portals to update the database with information daily Using Excel to run financial reports in regards to current jobs Co-ordinating diaries and working to timeframes assigned by manager Using Microsoft packages as part of your daily routine you will be updating spreadsheets and emailing with Outlook What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Team players with a genuine passion for delivering amazing customer service Fast-paced learners who enjoy variety and can embrace change Salary: £15,000 - £16,000 per annum Working hours: Monday to Friday, 9am - 5:30pm Benefits: Pension scheme Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
About us: IP Integration is dedicated to creating intelligent contact centre and IT solutions and supporting services which are unrivalled in the industry. Our breadth of knowledge and experience spans products and services from the world's leading information and communication technology vendors; enabling us to deliver award winning, value-add solutions. We are an agile, highly accredited organisation with over 20 years heritage in delivering contact centre solutions to businesses across the UK. We invest heavily in customer experience, our people and our culture - putting people at the heart of everything we do. Overall purpose of the role: The Delivery team, within the Operations department, operates in an enterprise environment following a proven delivery methodology. Performing installation, configuration, testing and development of customer bespoke business systems, software, and applications within existing standards and predetermined timescales. The role holder will: Own all work from creation to completion that has been assigned by the supervising Technical consultant. Be responsible for proactively taking part in IPI-led training, culminating in both ElasticCX, IPI's proprietary Contact Centre, and Genesys Cloud CX certification. Assist the Technical Consultants with supervised Project build work tasks, scripting, and development of features inside of the platform for the customer project. Assist the Managed Services Team, when required, with troubleshooting and fault resolution of any tickets with a customer and product for which they have been trained. Provide quality technical excellence in all deliverables to the supervising Technical or Principal Consultant. Work with the Project Management Office and Project Managers when planning in activities and ensure that all work is understood and conforms to IPI Delivery best practice. Work on small project development activities such as automation to enhance features for customers and record the activities for re-use with other customers. Personal qualities: Proactive in all aspects of work and tasks assigned. Strong analytical skills and a problem-solving mindset. Ability to work collaboratively in a team environment. Presents a professional image when interacting with colleagues, customers, suppliers and stakeholders. Influences decision-making and takes ownership of resolving issues to customers' satisfaction. Displays a customer experience mentality, pragmatism, and professionalism. Possesses strong planning, organisational, reporting, analytical, and problem-solving skills. Entry requirements: 7 GCSEs total English GCSE grade D or above Other 6 GCSEs, including Maths, to be C or above You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Terms of employment: Normal hours of work are 40 per week, the requirement initially is for 5 days a week in the Manchester office Salary: £18,000 per annum Benefits: Office based for the first 6 months, with the possibility of moving to hybrid working thereafter. Generous holiday allowance Healthcare benefits Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship, the position is not guaranteed at the end and may be subject to a final interview and success decision by IPI. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 29, 2024
Full time
About us: IP Integration is dedicated to creating intelligent contact centre and IT solutions and supporting services which are unrivalled in the industry. Our breadth of knowledge and experience spans products and services from the world's leading information and communication technology vendors; enabling us to deliver award winning, value-add solutions. We are an agile, highly accredited organisation with over 20 years heritage in delivering contact centre solutions to businesses across the UK. We invest heavily in customer experience, our people and our culture - putting people at the heart of everything we do. Overall purpose of the role: The Delivery team, within the Operations department, operates in an enterprise environment following a proven delivery methodology. Performing installation, configuration, testing and development of customer bespoke business systems, software, and applications within existing standards and predetermined timescales. The role holder will: Own all work from creation to completion that has been assigned by the supervising Technical consultant. Be responsible for proactively taking part in IPI-led training, culminating in both ElasticCX, IPI's proprietary Contact Centre, and Genesys Cloud CX certification. Assist the Technical Consultants with supervised Project build work tasks, scripting, and development of features inside of the platform for the customer project. Assist the Managed Services Team, when required, with troubleshooting and fault resolution of any tickets with a customer and product for which they have been trained. Provide quality technical excellence in all deliverables to the supervising Technical or Principal Consultant. Work with the Project Management Office and Project Managers when planning in activities and ensure that all work is understood and conforms to IPI Delivery best practice. Work on small project development activities such as automation to enhance features for customers and record the activities for re-use with other customers. Personal qualities: Proactive in all aspects of work and tasks assigned. Strong analytical skills and a problem-solving mindset. Ability to work collaboratively in a team environment. Presents a professional image when interacting with colleagues, customers, suppliers and stakeholders. Influences decision-making and takes ownership of resolving issues to customers' satisfaction. Displays a customer experience mentality, pragmatism, and professionalism. Possesses strong planning, organisational, reporting, analytical, and problem-solving skills. Entry requirements: 7 GCSEs total English GCSE grade D or above Other 6 GCSEs, including Maths, to be C or above You must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Terms of employment: Normal hours of work are 40 per week, the requirement initially is for 5 days a week in the Manchester office Salary: £18,000 per annum Benefits: Office based for the first 6 months, with the possibility of moving to hybrid working thereafter. Generous holiday allowance Healthcare benefits Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship, the position is not guaranteed at the end and may be subject to a final interview and success decision by IPI. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 2000 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: We are seeking a highly skilled and motivated SharePoint and Power Platforms Developer to join our busy Technology Team. As SharePoint and Power Platforms Developer, you will be responsible for designing, developing, and implementing SharePoint-based and other Power Platform solutions that meet organisational needs. You will collaborate with various departments to understand their requirements and translate them into efficient, user-friendly SharePoint and Power Platform applications. Working with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively provide input to all SharePoint-related work as SharePoint and Power Platform SME for the organisation. What you'll need to succeed: Proven experience as a SharePoint Developer, with a strong understanding of SharePoint architecture and best practices. Proven experience as a Power Platform Developer, with a strong understanding of architecture and best practices. Proficiency in Microsoft Development tools Effective communication skills and the ability to collaborate with cross-functional teams. Experience with Office 365 services Experience in the full lifecycle of SharePoint projects and operations. Relevant Microsoft SharePoint or Power Platform certifications. Bachelor?s degree or equivalent. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Mar 29, 2024
Full time
About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 2000 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: We are seeking a highly skilled and motivated SharePoint and Power Platforms Developer to join our busy Technology Team. As SharePoint and Power Platforms Developer, you will be responsible for designing, developing, and implementing SharePoint-based and other Power Platform solutions that meet organisational needs. You will collaborate with various departments to understand their requirements and translate them into efficient, user-friendly SharePoint and Power Platform applications. Working with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively provide input to all SharePoint-related work as SharePoint and Power Platform SME for the organisation. What you'll need to succeed: Proven experience as a SharePoint Developer, with a strong understanding of SharePoint architecture and best practices. Proven experience as a Power Platform Developer, with a strong understanding of architecture and best practices. Proficiency in Microsoft Development tools Effective communication skills and the ability to collaborate with cross-functional teams. Experience with Office 365 services Experience in the full lifecycle of SharePoint projects and operations. Relevant Microsoft SharePoint or Power Platform certifications. Bachelor?s degree or equivalent. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Employer description: Rite IT Solutions specialise in providing Managed IT Services, Support and Bespoke Application Development to SME's both locally and nationally from our offices near Stamford. We pride ourselves on the level of skills and professionalism we offer in everything we do. Overview: We have a vacancy for a full time Degree Apprentice - IT Support. The role will initially be office-based with the opportunity to progress to a hybrid role after familiarisation. There is a genuine career path to a senior role for the right candidate. The ideal candidate will have previous experience working in a similar role within a helpdesk environment so good customer facing skills are essential, as is a proactive and can-do attitude to both problem resolution and determining improvements we can offer to our clients. Salary: £20,000 - £22,000 per annum. Duties: Provide telephone, remote and onsite support of Windows networks including computers, associated peripherals and standard line of business applications. Deploying and supporting Windows systems including desktop computers and associated peripherals running Windows 10 and Windows 11 in both domain and workgroup networks. Extensive use is made of MSP Remote Management tools within the helpdesk (any previous experience of similar systems such as N-Able RMM or similar would be advantageous) What we are looking for: Technical skills and competences: Experience of server hardware and operating systems. Microsoft Office and Office 365 suite of applications. Security software including Endpoint Protection, Anti-virus and web security. Cloud technologies including OneDrive, SharePoint, Exchange. Additional skills / experience: Windows Server 2016, 2019. Network services including, DNS, DHCP, File & Print, Active Directory (Managing Devices, Users, Group Policies and Software deployments). Virtualisation technologies. Network infrastructure including firewalls, routers, switches. Office 365 administration of SharePoint and Exchange Online. VoIP Telephony including 3CX systems. Personal skills: Good communication skills both orally and written. Resourcefulness and a willingness to learn new skills and technologies and ability to work on own initiative. Beneficial, not essential: to start Full, clean driving license - off-site customer visits may be required Essential: Valid UK Passport/Proof of right to work in UK. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Working week: Hours are 9am to 5.30pm, Monday to FridayFull-time - 37.5hrs Benefits: Company pension On-site parking Work from home Hybrid working possible after 1 year service Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 29, 2024
Full time
Employer description: Rite IT Solutions specialise in providing Managed IT Services, Support and Bespoke Application Development to SME's both locally and nationally from our offices near Stamford. We pride ourselves on the level of skills and professionalism we offer in everything we do. Overview: We have a vacancy for a full time Degree Apprentice - IT Support. The role will initially be office-based with the opportunity to progress to a hybrid role after familiarisation. There is a genuine career path to a senior role for the right candidate. The ideal candidate will have previous experience working in a similar role within a helpdesk environment so good customer facing skills are essential, as is a proactive and can-do attitude to both problem resolution and determining improvements we can offer to our clients. Salary: £20,000 - £22,000 per annum. Duties: Provide telephone, remote and onsite support of Windows networks including computers, associated peripherals and standard line of business applications. Deploying and supporting Windows systems including desktop computers and associated peripherals running Windows 10 and Windows 11 in both domain and workgroup networks. Extensive use is made of MSP Remote Management tools within the helpdesk (any previous experience of similar systems such as N-Able RMM or similar would be advantageous) What we are looking for: Technical skills and competences: Experience of server hardware and operating systems. Microsoft Office and Office 365 suite of applications. Security software including Endpoint Protection, Anti-virus and web security. Cloud technologies including OneDrive, SharePoint, Exchange. Additional skills / experience: Windows Server 2016, 2019. Network services including, DNS, DHCP, File & Print, Active Directory (Managing Devices, Users, Group Policies and Software deployments). Virtualisation technologies. Network infrastructure including firewalls, routers, switches. Office 365 administration of SharePoint and Exchange Online. VoIP Telephony including 3CX systems. Personal skills: Good communication skills both orally and written. Resourcefulness and a willingness to learn new skills and technologies and ability to work on own initiative. Beneficial, not essential: to start Full, clean driving license - off-site customer visits may be required Essential: Valid UK Passport/Proof of right to work in UK. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Working week: Hours are 9am to 5.30pm, Monday to FridayFull-time - 37.5hrs Benefits: Company pension On-site parking Work from home Hybrid working possible after 1 year service Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: IT Analyst Apprentice Pay: 15000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:00pm Location - Colchester Training Provided : Level 3 Data Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Supporting Consultants on discovery and design of new solutions to address business problems. Training and maintaining Oracle applications and configuration skills, working with Oracle support and product development to understand software enhancement. Building and writing design and test documentation in line with customer requirements. Implementing the technology in line with agreed specifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 28, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: IT Analyst Apprentice Pay: 15000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:00pm Location - Colchester Training Provided : Level 3 Data Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Supporting Consultants on discovery and design of new solutions to address business problems. Training and maintaining Oracle applications and configuration skills, working with Oracle support and product development to understand software enhancement. Building and writing design and test documentation in line with customer requirements. Implementing the technology in line with agreed specifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1st Line IT Support Apprentice Pay: 15000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:00pm Location - Wakefield Training Provided : Level 3 IT Support Pathway standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Answering the phone and providing excellent customer service and care in a professional and effective manner Providing remote support, advice and guidance to the customer Fault diagnosis and diagnosis of security issues Working with hardware Software installation PC builds, reconfiguration and re-builds including: account set-up, identifying and fixing issues Application support in bespoke software Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 28, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1st Line IT Support Apprentice Pay: 15000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:00pm Location - Wakefield Training Provided : Level 3 IT Support Pathway standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Answering the phone and providing excellent customer service and care in a professional and effective manner Providing remote support, advice and guidance to the customer Fault diagnosis and diagnosis of security issues Working with hardware Software installation PC builds, reconfiguration and re-builds including: account set-up, identifying and fixing issues Application support in bespoke software Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
FIND are working with one of Europe s fastest growing tech & digital training companies, who are looking to hire additional Data Analyst Coaches to their Data & AI training team. As a Data Analyst Coach, you ll play a key part in developing & supporting Data Analyst apprentices through their Level 4 apprenticeship programmes Your job is to provide 1-to-1 mentoring & support to your learners, helping them develop the skills and knowledge necessary to excel in their careers, and to achieve the best possible outcome from their apprenticeship programmes. Key Responsibilities: Provide one-on-one coaching and mentorship to data analytics apprentices. Assess apprentices' progress and provide constructive feedback. Create personalized learning plans tailored to individual apprentices' needs and goals. Stay up-to-date with the latest industry trends and best practices in data analysis. Collaborate with the team to continuously improve our coaching and mentoring programs. Foster a supportive and inclusive learning environment for apprentices. Please note NO teaching/group delivery will be involved that s all covered by another team. Allowing you to focus on providing 1-to-1 coaching & mentoring. This is a 100% remote role, with NO mandated face to face work / travel. You can be based from anywhere in the UK. All coaching & mentoring can be delivered online from home. Requirements: 2+ years commercial / industry experience working as a data analyst or data scientist Python & SQL experience Some form of previous coaching or training experience, with a passion for wanting to help others develop. The ability to take complex technical information, and explain it in a simple & easy way to understand. Starting salary is £55,000 & this company boast one of the best employee benefits packages on the market. For more info, please contact (url removed)
Mar 28, 2024
Full time
FIND are working with one of Europe s fastest growing tech & digital training companies, who are looking to hire additional Data Analyst Coaches to their Data & AI training team. As a Data Analyst Coach, you ll play a key part in developing & supporting Data Analyst apprentices through their Level 4 apprenticeship programmes Your job is to provide 1-to-1 mentoring & support to your learners, helping them develop the skills and knowledge necessary to excel in their careers, and to achieve the best possible outcome from their apprenticeship programmes. Key Responsibilities: Provide one-on-one coaching and mentorship to data analytics apprentices. Assess apprentices' progress and provide constructive feedback. Create personalized learning plans tailored to individual apprentices' needs and goals. Stay up-to-date with the latest industry trends and best practices in data analysis. Collaborate with the team to continuously improve our coaching and mentoring programs. Foster a supportive and inclusive learning environment for apprentices. Please note NO teaching/group delivery will be involved that s all covered by another team. Allowing you to focus on providing 1-to-1 coaching & mentoring. This is a 100% remote role, with NO mandated face to face work / travel. You can be based from anywhere in the UK. All coaching & mentoring can be delivered online from home. Requirements: 2+ years commercial / industry experience working as a data analyst or data scientist Python & SQL experience Some form of previous coaching or training experience, with a passion for wanting to help others develop. The ability to take complex technical information, and explain it in a simple & easy way to understand. Starting salary is £55,000 & this company boast one of the best employee benefits packages on the market. For more info, please contact (url removed)
Job Title: Apprentice IT Technician Location: Oaklands Catholic School and Sixth Form College, Waterlooville, Hampshire Salary: During training Salary is 17,316 FTE or 15,191.46 per annum term-time only Once fully qualified Salary is Support Staff Grade B 22,737 FTE Or 19,947.35 per annum if term -time only Job Type: Full Time / Permanent, 37 hours a week, 52 weeks a year Hours of Work: Monday to Thursday 8.00am to 4.00pm, Friday 8.00am to 3:30pm (with 30-minute unpaid lunch break) Oaklands is a Catholic Academy taking in boys and girls from 11 -18, which has been established by the Diocese of Portsmouth for the education of Catholic children who live within the designated parish catchment area allocated to the school. In addition, Oaklands also takes in a number of children from other Christian denominations whose parents have specifically requested a Catholic education at the school, provided that they satisfy the criteria laid down in the Governors' Admissions Policy. About The Role: The Trustees of the Edith Stein Academy Trust are seeking to appoint an Apprentice IT Technician to join our hardworking, committed, and enthusiastic IT Support Team at Oaklands Catholic School and Sixth Form College in Waterlooville. We hope this will capture your enthusiasm and would like to thank you for your interest in this post. You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC 's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school 's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This busy and varied role, which needs to be approached with enthusiasm and cheerfulness and in return, you will receive full training and exposure to a wide variety of technologies which will stand you in good stead for a career in the IT industry. About You: Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent Some knowledge of troubleshooting Windows 10 devices Some knowledge of Microsoft Office 365 An awareness of local area networks Demonstratable ability to think logically and take a methodical approach to problem solving Demonstratable organisational ability, such as being able to prioritise and schedule tasks Ability to work with other staff as a team Real interest and enthusiasm for working with technology A desire to progress in the IT Industry The ability to commit to and complete a long-term period of student (Level 3) Apprenticeships typically take 18 months to complete) Good interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks The following would be desirable: Experience of working in an IT support environment Experience of working in an educational establishment High level of literacy/communication skills, capable of producing documentation written to a high, professional standard Experience of supporting MacOS Experience of supporting Office 365 / Google Classroom Basic TCP/IP networks e.g. setting up a home router, WiFi Experience of scripting, particularly in PowerShell In sympathy with the Catholic ethos of the school, including a commitment to co -operation and helpfulness and a concern for the well -being of others Closing date: Sunday 17th March 2024 (5pm) Interviews: Week commencing 18th March 2024 If you're interested in the role and would like to put yourself forward, please hit APPLY and follow the link to complete your application including all relevant application forms on our website. Please note that incomplete applications will not be accepted. Please attach the application form together with the consent to obtain references form too Candidates with previous job titles and experience of; Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, IT Support, IT Systems Support, IT Support 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician, 2nd Line Support, 2nd Line Support Technician may also be considered for this role.
Mar 28, 2024
Full time
Job Title: Apprentice IT Technician Location: Oaklands Catholic School and Sixth Form College, Waterlooville, Hampshire Salary: During training Salary is 17,316 FTE or 15,191.46 per annum term-time only Once fully qualified Salary is Support Staff Grade B 22,737 FTE Or 19,947.35 per annum if term -time only Job Type: Full Time / Permanent, 37 hours a week, 52 weeks a year Hours of Work: Monday to Thursday 8.00am to 4.00pm, Friday 8.00am to 3:30pm (with 30-minute unpaid lunch break) Oaklands is a Catholic Academy taking in boys and girls from 11 -18, which has been established by the Diocese of Portsmouth for the education of Catholic children who live within the designated parish catchment area allocated to the school. In addition, Oaklands also takes in a number of children from other Christian denominations whose parents have specifically requested a Catholic education at the school, provided that they satisfy the criteria laid down in the Governors' Admissions Policy. About The Role: The Trustees of the Edith Stein Academy Trust are seeking to appoint an Apprentice IT Technician to join our hardworking, committed, and enthusiastic IT Support Team at Oaklands Catholic School and Sixth Form College in Waterlooville. We hope this will capture your enthusiasm and would like to thank you for your interest in this post. You will join a team of three supporting nearly 2,000 users and 1,200 devices across three schools in the Waterlooville and Portsmouth areas. We support a large number of Windows devices (Desktop PC 's, Laptops, Tablets), as well as network infrastructure such as switches, servers (both physical and virtual) and wireless access points. We also support printers, photocopiers, and classroom equipment such as projectors, and interactive screens. This is on a Windows LAN with an Office 365 environment. We also support CCTV cameras, the school 's phone system, and the sound and lighting equipment in the school hall. You will be expected to play your part in supporting events, such as the annual school play, the Year 7 Disco, or external lettings in the hall on a rota basis. This busy and varied role, which needs to be approached with enthusiasm and cheerfulness and in return, you will receive full training and exposure to a wide variety of technologies which will stand you in good stead for a career in the IT industry. About You: Essential: 5 GCSEs grade 5 to 9 including English and Maths or equivalent Some knowledge of troubleshooting Windows 10 devices Some knowledge of Microsoft Office 365 An awareness of local area networks Demonstratable ability to think logically and take a methodical approach to problem solving Demonstratable organisational ability, such as being able to prioritise and schedule tasks Ability to work with other staff as a team Real interest and enthusiasm for working with technology A desire to progress in the IT Industry The ability to commit to and complete a long-term period of student (Level 3) Apprenticeships typically take 18 months to complete) Good interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks The following would be desirable: Experience of working in an IT support environment Experience of working in an educational establishment High level of literacy/communication skills, capable of producing documentation written to a high, professional standard Experience of supporting MacOS Experience of supporting Office 365 / Google Classroom Basic TCP/IP networks e.g. setting up a home router, WiFi Experience of scripting, particularly in PowerShell In sympathy with the Catholic ethos of the school, including a commitment to co -operation and helpfulness and a concern for the well -being of others Closing date: Sunday 17th March 2024 (5pm) Interviews: Week commencing 18th March 2024 If you're interested in the role and would like to put yourself forward, please hit APPLY and follow the link to complete your application including all relevant application forms on our website. Please note that incomplete applications will not be accepted. Please attach the application form together with the consent to obtain references form too Candidates with previous job titles and experience of; Cloud Technician, IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, IT Support, IT Systems Support, IT Support 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician, 2nd Line Support, 2nd Line Support Technician may also be considered for this role.
CNC Programmer - Milling Egham, Surrey Up to £20.28 per hour The role To program, set and operate CNC Milling Machines for the production of aerospace components. Responsibilities Program CNC 3, 4 & 5 Axis Milling machines online via Fanuc and Sinumerik controls Program offline via EDGECAM Setting and production of first offs to ensure requirements are met and standards / tolerances are repeatable Producing machine set-up documentation Keeping abreast of cutting technology; identifying and developing new processes and striving for continuous improvement in CNC machining Liaising with management to ensure programme timescales are met or advised of potential difficulties Providing assistance to production management when required to develop and implement technical solutions to production related process issues Liaising with Engineering / Quality departments to ensure Company procedures and quality assurance is maintained at all times Ensure that a high standard of housekeeping is maintained at all times Support team members with other tasks as and when required Responsible for mentoring new staff as required Help create and maintain a safe working environment and observe published Health and Safety procedures Carry out other tasks where reasonable and relevant, when required. This is not an exhaustive list Qualifications CGSE (or equivalent) at grade C or above Engineering Apprenticeship (or equivalent) Programming training Essential Skills CNC programming, setting and operating experience (Preferably in the Aerospace industry) Experience with CAD/CAM Offline Programming in EDGECAM Experience programming 3, 4 & 5 axis machines Ability to edit programs using Faunc & Sinumerik controls Ability to read engineering drawings and use measuring equipment High awareness of productivity and quality Benefits Health Care Cash Plan Contributory Pension Scheme for eligible employees Employee Assistance Programme 24 days holiday (in addition to UK Bank and public holidays) Life Assurance Company Sick Pay Scheme Free car parking Early finish on Fridays Flexible Working ( Available after 1 year of service) Job type: Full time, permanent Location: Egham, Surrey Salary: Up to £20.28 per hour Hours: Monday to Thursday 8:00am to 17:00pm and Friday 8:00am to 13:00pm
Mar 28, 2024
Full time
CNC Programmer - Milling Egham, Surrey Up to £20.28 per hour The role To program, set and operate CNC Milling Machines for the production of aerospace components. Responsibilities Program CNC 3, 4 & 5 Axis Milling machines online via Fanuc and Sinumerik controls Program offline via EDGECAM Setting and production of first offs to ensure requirements are met and standards / tolerances are repeatable Producing machine set-up documentation Keeping abreast of cutting technology; identifying and developing new processes and striving for continuous improvement in CNC machining Liaising with management to ensure programme timescales are met or advised of potential difficulties Providing assistance to production management when required to develop and implement technical solutions to production related process issues Liaising with Engineering / Quality departments to ensure Company procedures and quality assurance is maintained at all times Ensure that a high standard of housekeeping is maintained at all times Support team members with other tasks as and when required Responsible for mentoring new staff as required Help create and maintain a safe working environment and observe published Health and Safety procedures Carry out other tasks where reasonable and relevant, when required. This is not an exhaustive list Qualifications CGSE (or equivalent) at grade C or above Engineering Apprenticeship (or equivalent) Programming training Essential Skills CNC programming, setting and operating experience (Preferably in the Aerospace industry) Experience with CAD/CAM Offline Programming in EDGECAM Experience programming 3, 4 & 5 axis machines Ability to edit programs using Faunc & Sinumerik controls Ability to read engineering drawings and use measuring equipment High awareness of productivity and quality Benefits Health Care Cash Plan Contributory Pension Scheme for eligible employees Employee Assistance Programme 24 days holiday (in addition to UK Bank and public holidays) Life Assurance Company Sick Pay Scheme Free car parking Early finish on Fridays Flexible Working ( Available after 1 year of service) Job type: Full time, permanent Location: Egham, Surrey Salary: Up to £20.28 per hour Hours: Monday to Thursday 8:00am to 17:00pm and Friday 8:00am to 13:00pm
Are you enthusiastic with a genuine passion in solving IT issues and empathetic to customer needs and requirements? Willing to learn and grow within FDS and our parent company DXC? If so, here at FDS we may just have the perfect opportunity for you As part of our FDS apprentice programme you will be enrolled on a Level 3 ICT Apprenticeship with the option of moving to higher level qualifications. The apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role within FDS or DXC upon its successful conclusion. The successful candidate will be someone who can blend first rate customer service skills with hands on IT support. Responsibilities will include providing end user workplace support through a mixture of remote tools, telephone assistance and deskside support. Take ownership and management of tickets, including responsibility for the resolution and timely functional escalation within contracted SLAs. Hours of work will be Monday to Friday, 7-hours a day between the hours of 08:00 - 16:30 or 09:00 - 17:30 with a 1-hour break. As an FDS apprentice you will: Be able to work well in a team Demonstrate the ability to methodically work through issues Be able to deal directly with clients in a friendly and confident manner Comply with Company Procedures Comply with Company Health & Safety Regulations Always be seen to be helpful when dealing with clients and within the team, and display professionalism and patience when offering advice and support Be comfortable completing a certain amount of administration that includes updates in Service Now (ticketing system) Benefits of completing the course: Clear and defined career path Mentoring and support from experienced people within the business Structured training and support that you ll need to develop an excellent career Valuable hands-on expertise Opportunity to secure a permanent company position after successful completion of the two-year program Year one will mainly consist of an intense training program which is structured. Over the rest of the period the training will be flexible Access to a large library of courses and accreditations to help further your skills and development Broad range of benefits available from Pension Scheme, Life insurance and health insurance The following skills would be advantageous: Good communication skills Personal learning and thinking skills Functional skills in English Functional skills in Maths Functional skills in ICT Knowledge of Android & iOS platforms for both smartphone and tablets Self-Starter, able to work proactively whilst unattended, punctual, reliable and conscientious Apply now for consideration! By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed on our website.
Mar 28, 2024
Full time
Are you enthusiastic with a genuine passion in solving IT issues and empathetic to customer needs and requirements? Willing to learn and grow within FDS and our parent company DXC? If so, here at FDS we may just have the perfect opportunity for you As part of our FDS apprentice programme you will be enrolled on a Level 3 ICT Apprenticeship with the option of moving to higher level qualifications. The apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role within FDS or DXC upon its successful conclusion. The successful candidate will be someone who can blend first rate customer service skills with hands on IT support. Responsibilities will include providing end user workplace support through a mixture of remote tools, telephone assistance and deskside support. Take ownership and management of tickets, including responsibility for the resolution and timely functional escalation within contracted SLAs. Hours of work will be Monday to Friday, 7-hours a day between the hours of 08:00 - 16:30 or 09:00 - 17:30 with a 1-hour break. As an FDS apprentice you will: Be able to work well in a team Demonstrate the ability to methodically work through issues Be able to deal directly with clients in a friendly and confident manner Comply with Company Procedures Comply with Company Health & Safety Regulations Always be seen to be helpful when dealing with clients and within the team, and display professionalism and patience when offering advice and support Be comfortable completing a certain amount of administration that includes updates in Service Now (ticketing system) Benefits of completing the course: Clear and defined career path Mentoring and support from experienced people within the business Structured training and support that you ll need to develop an excellent career Valuable hands-on expertise Opportunity to secure a permanent company position after successful completion of the two-year program Year one will mainly consist of an intense training program which is structured. Over the rest of the period the training will be flexible Access to a large library of courses and accreditations to help further your skills and development Broad range of benefits available from Pension Scheme, Life insurance and health insurance The following skills would be advantageous: Good communication skills Personal learning and thinking skills Functional skills in English Functional skills in Maths Functional skills in ICT Knowledge of Android & iOS platforms for both smartphone and tablets Self-Starter, able to work proactively whilst unattended, punctual, reliable and conscientious Apply now for consideration! By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed on our website.
We're a sixth form college in East Manchester for students aged between 16-19. We offer a range of A Levels and BTECs in a modern, purpose-built college full of state-of-the-art IT and digital technology. We're Manchester's highest performing sixth form college for A Level/BTEC progress and progression to higher education and training. Purpose of role: The purpose of the Data Analyst is to support the Head of Data as the trust is growing. The Data Analyst will receive guidance and training from the Head of Data, allowing them to become embedded within the data team and become an effective practitioner. The Data Analyst will receive exposure to all aspects of educational data and will be expected to support on key aspects of collecting, quality assuring, analysing and interpreting educational data. This will in turn result in the Data Analyst and Head of Data working collaboratively to support and advise on key strategic decisions to improve student learning outcomes and experiences at Co-op Academies Trust. Key accountabilities: Creating data analysis and discuss any relevant updates from the Department for Education. Auditing, designing and implementing efficient systems for collecting and analysing data to support school improvement. Analysis of attendance data and identify trends and work hard to find alternative formats to present data in formats that are suitable for a variety of stakeholders. Produce accurate and insightful reports for the Trust board, SLT, and school leaders using data dashboards The data analyst will ensure they support Academy Data teams and the Head of Data during results week by publishing examination data for students and the trust. Support academies with Arbor MIS functionality with the recent change of MIS. Support academies with using Arbor MIS and associated systems is optimised ensuring seamless transfer of data between MIS modules. Support academies with the maintenance of the Arbor MIS, including student, attendance, behaviour, assessment, staff, hr & absence data Support academies with preparation and maintenance of assessment marksheets for data entry (training will be provided) These duties are neither exclusive nor exhaustive, and the post holder will be required to undertake other duties and responsibilities, which the Academy Trust may determine. Please note that the successful applicant will be required to comply with all Trust Policies. This post is subject to an enhanced DBS check. We value variety and individual differences, and aim to create a culture, environment and practices at all levels which encompass acceptance, respect and inclusion. All our colleagues are expected to demonstrate a commitment to co-operative values and principles, and the Ways of Being Co-op. Requirements: Experience of diagnosing and problem solving Experience of analysing data to identify trends Able to use judgement to solve straightforward problems to support the operation of computers and networks Basic knowledge of Power BI and/or Looker Data Studio Able to produce reports and charts communicating trends within data to non-specialists An innovative approach, enthusiastic and action orientated. Desire to continually improve. Constantly raising the bar Able to work flexibly according to the needs of the Team Qualifications Level 3 qualification willingness to undertake Level 4 in Data Analysis. Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: As well as 5% cash-back you'll get being a Co-op member, you'll get a Co-op colleague discount card. This gives you 10% discount in our Co-op Food stores. Staff also receive double discounts every month! Co-operative flexible benefits (discounted line rental and broadband package, family care advice and cycle to work scheme) Discounted gym membership and leisure activities which includes discounts on Merlin Entertainments (Sea Life, Legoland etc), Virgin Experience Days, SuperBreak and many more! Co-operative Credit Union: save directly from your salary and receive a competitive dividend. Borrowers can benefit from very competitive interest rates & terms (in comparison with other high street lenders) Co-op Funeral care benefit Season ticket and rental deposit loans Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 28, 2024
Full time
We're a sixth form college in East Manchester for students aged between 16-19. We offer a range of A Levels and BTECs in a modern, purpose-built college full of state-of-the-art IT and digital technology. We're Manchester's highest performing sixth form college for A Level/BTEC progress and progression to higher education and training. Purpose of role: The purpose of the Data Analyst is to support the Head of Data as the trust is growing. The Data Analyst will receive guidance and training from the Head of Data, allowing them to become embedded within the data team and become an effective practitioner. The Data Analyst will receive exposure to all aspects of educational data and will be expected to support on key aspects of collecting, quality assuring, analysing and interpreting educational data. This will in turn result in the Data Analyst and Head of Data working collaboratively to support and advise on key strategic decisions to improve student learning outcomes and experiences at Co-op Academies Trust. Key accountabilities: Creating data analysis and discuss any relevant updates from the Department for Education. Auditing, designing and implementing efficient systems for collecting and analysing data to support school improvement. Analysis of attendance data and identify trends and work hard to find alternative formats to present data in formats that are suitable for a variety of stakeholders. Produce accurate and insightful reports for the Trust board, SLT, and school leaders using data dashboards The data analyst will ensure they support Academy Data teams and the Head of Data during results week by publishing examination data for students and the trust. Support academies with Arbor MIS functionality with the recent change of MIS. Support academies with using Arbor MIS and associated systems is optimised ensuring seamless transfer of data between MIS modules. Support academies with the maintenance of the Arbor MIS, including student, attendance, behaviour, assessment, staff, hr & absence data Support academies with preparation and maintenance of assessment marksheets for data entry (training will be provided) These duties are neither exclusive nor exhaustive, and the post holder will be required to undertake other duties and responsibilities, which the Academy Trust may determine. Please note that the successful applicant will be required to comply with all Trust Policies. This post is subject to an enhanced DBS check. We value variety and individual differences, and aim to create a culture, environment and practices at all levels which encompass acceptance, respect and inclusion. All our colleagues are expected to demonstrate a commitment to co-operative values and principles, and the Ways of Being Co-op. Requirements: Experience of diagnosing and problem solving Experience of analysing data to identify trends Able to use judgement to solve straightforward problems to support the operation of computers and networks Basic knowledge of Power BI and/or Looker Data Studio Able to produce reports and charts communicating trends within data to non-specialists An innovative approach, enthusiastic and action orientated. Desire to continually improve. Constantly raising the bar Able to work flexibly according to the needs of the Team Qualifications Level 3 qualification willingness to undertake Level 4 in Data Analysis. Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: As well as 5% cash-back you'll get being a Co-op member, you'll get a Co-op colleague discount card. This gives you 10% discount in our Co-op Food stores. Staff also receive double discounts every month! Co-operative flexible benefits (discounted line rental and broadband package, family care advice and cycle to work scheme) Discounted gym membership and leisure activities which includes discounts on Merlin Entertainments (Sea Life, Legoland etc), Virgin Experience Days, SuperBreak and many more! Co-operative Credit Union: save directly from your salary and receive a competitive dividend. Borrowers can benefit from very competitive interest rates & terms (in comparison with other high street lenders) Co-op Funeral care benefit Season ticket and rental deposit loans Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Dasuni Provides high quality managed IT services to businesses based in London and abroad. They operate in the following areas: IT infrastructure and services management, IT security services, Cloud services, Connectivity, and IT Strategy & Planning. Their mission is to provide flexible IT support and services to their clients, with a passion for technology, as well as excellent customer service within a happy team environment. Overview: They are looking for a candidate who possesses fantastic customer engagement skills. You will provide front-line response to clients, taking request details and setting their expectations as well as coordinating tickets to the right engineers in-house or supporting the client directly to resolve their issue. Salary: £16,000 per annum. Primary responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e. printers, mobile phones, desktops, laptops Create email accounts and other cloud services Work as part of projects to rollout anti-virus and other security software where required Creating tickets on PSA Creating quotes Remote support for customers Onsite support for 1st line tasks such as setting up desktops/laptops Desirable skills / Personal qualities: Quick learner Confident and professional on phones and in person Some IT knowledge a plus Good communications skills Work of own initiative Ability to work logically when faced with IT issues Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 9am to 5pm Monday to Friday / 35hrs a week. Benefits: Cycle-scheme Tech-scheme Regular team socials Pension contribution Free tea/coffee in the office Casual dress code Office located outside Boston Manor Station (Piccadilly Line) Future prospects: There will be an opportunity to obtain a full-time position after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Mar 28, 2024
Full time
Employer description: Dasuni Provides high quality managed IT services to businesses based in London and abroad. They operate in the following areas: IT infrastructure and services management, IT security services, Cloud services, Connectivity, and IT Strategy & Planning. Their mission is to provide flexible IT support and services to their clients, with a passion for technology, as well as excellent customer service within a happy team environment. Overview: They are looking for a candidate who possesses fantastic customer engagement skills. You will provide front-line response to clients, taking request details and setting their expectations as well as coordinating tickets to the right engineers in-house or supporting the client directly to resolve their issue. Salary: £16,000 per annum. Primary responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e. printers, mobile phones, desktops, laptops Create email accounts and other cloud services Work as part of projects to rollout anti-virus and other security software where required Creating tickets on PSA Creating quotes Remote support for customers Onsite support for 1st line tasks such as setting up desktops/laptops Desirable skills / Personal qualities: Quick learner Confident and professional on phones and in person Some IT knowledge a plus Good communications skills Work of own initiative Ability to work logically when faced with IT issues Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 9am to 5pm Monday to Friday / 35hrs a week. Benefits: Cycle-scheme Tech-scheme Regular team socials Pension contribution Free tea/coffee in the office Casual dress code Office located outside Boston Manor Station (Piccadilly Line) Future prospects: There will be an opportunity to obtain a full-time position after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: We are seeking a Senior Citrix Engineer to join the busy and dynamic Infrastructure Architecture Team. You will administer the day-to-day operations of the Citrix VDI Infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of Citrix infrastructure operations, services, projects, and initiatives. Manage and maintain the Citrix Work Plan, and the delivery of the Citrix Annual Continuous Service Improvement Plan. What you'll need to succeed: Extensive experience with Citrix XenDesktop, Citrix Cloud, Active Directory, Group Policies, Citrix Profile Management, Provisioning Services, NetScaler, VMware ESX, networking Expertise in applications packaging, databases, storage, networking, and security Knowledge of PowerShell scripting and automation Experience in managing complex multi-site Citrix infrastructure operations Experience with Citrix service upgrades and migrations Experience of Control Up desirable Experience in project management and delivery Evidence of recent Citrix certifications to Professional level desirable Excellent demand management, planning, organisation, and prioritisation skills Experience with ITIL environments and processes, preferably using ServiceNow Ability to undertake out-of-hours work, during the evenings and at weekends. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: 1st interviews 20/03, 2nd interviews 21-22/03 Please see the attached job description and recruitment notes available for direct applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Mar 28, 2024
Full time
About Us: Metropolitan Thames Valley Housing is one of the UK s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: We are seeking a Senior Citrix Engineer to join the busy and dynamic Infrastructure Architecture Team. You will administer the day-to-day operations of the Citrix VDI Infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of Citrix infrastructure operations, services, projects, and initiatives. Manage and maintain the Citrix Work Plan, and the delivery of the Citrix Annual Continuous Service Improvement Plan. What you'll need to succeed: Extensive experience with Citrix XenDesktop, Citrix Cloud, Active Directory, Group Policies, Citrix Profile Management, Provisioning Services, NetScaler, VMware ESX, networking Expertise in applications packaging, databases, storage, networking, and security Knowledge of PowerShell scripting and automation Experience in managing complex multi-site Citrix infrastructure operations Experience with Citrix service upgrades and migrations Experience of Control Up desirable Experience in project management and delivery Evidence of recent Citrix certifications to Professional level desirable Excellent demand management, planning, organisation, and prioritisation skills Experience with ITIL environments and processes, preferably using ServiceNow Ability to undertake out-of-hours work, during the evenings and at weekends. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: 1st interviews 20/03, 2nd interviews 21-22/03 Please see the attached job description and recruitment notes available for direct applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living. This is a full-time permanent role, with hybrid working (at least two days in the office). You will be based at our office in Farringdon, London, and will be required to travel to our office in Twickenham on Tuesdays for weekly team meetings. This role: We are recruiting for an Infrastructure Engineer to join the busy and dynamic Infrastructure Architecture Team. You will be joining at an interesting time in the growing team where you will be afforded the opportunity to make your mark on the Microsoft Active Directory and Server estate and ongoing transformation. You will administer the day-to-day operations of IT infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT infrastructure operations, services, projects, and initiatives. What you'll need to succeed: 5+ years of Windows Active Directory and server administration Experience in managing hundreds of server VM?s in a VMware vSphere and MS Active Directory domain environment, synchronised with Azure AD/Entra ID Experience with enterprise data storage systems Office 365 administration and PowerShell scripting Advanced troubleshooting, root cause analysis, and optimisation experience Knowledge of VMware virtualised infrastructure and operations Experience with enterprise data storage systems Experience of managing complex LAN, WAN infrastructure, and data centre operations and exposure to SIEM operations Experience with backup and disaster recovery solutions, specifically Veeam Administration of Gateways and Internet content filtering solutions Change management processes Project management and delivery Microsoft Windows Server 2016 or 2019 certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: 1st interviews 26/03, 2nd interviews 27-28/03 Please see the attached job description and recruitment notes available for direct applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Mar 28, 2024
Full time
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living. This is a full-time permanent role, with hybrid working (at least two days in the office). You will be based at our office in Farringdon, London, and will be required to travel to our office in Twickenham on Tuesdays for weekly team meetings. This role: We are recruiting for an Infrastructure Engineer to join the busy and dynamic Infrastructure Architecture Team. You will be joining at an interesting time in the growing team where you will be afforded the opportunity to make your mark on the Microsoft Active Directory and Server estate and ongoing transformation. You will administer the day-to-day operations of IT infrastructure and services. Work with the Architecture, Service Delivery, and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT infrastructure operations, services, projects, and initiatives. What you'll need to succeed: 5+ years of Windows Active Directory and server administration Experience in managing hundreds of server VM?s in a VMware vSphere and MS Active Directory domain environment, synchronised with Azure AD/Entra ID Experience with enterprise data storage systems Office 365 administration and PowerShell scripting Advanced troubleshooting, root cause analysis, and optimisation experience Knowledge of VMware virtualised infrastructure and operations Experience with enterprise data storage systems Experience of managing complex LAN, WAN infrastructure, and data centre operations and exposure to SIEM operations Experience with backup and disaster recovery solutions, specifically Veeam Administration of Gateways and Internet content filtering solutions Change management processes Project management and delivery Microsoft Windows Server 2016 or 2019 certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: 1st interviews 26/03, 2nd interviews 27-28/03 Please see the attached job description and recruitment notes available for direct applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: Hardware Engineer Apprentice Pay: 12,500 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Manchester Training Provided : Level 3 IT Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Software Installs Tech support to customers Hardware repairs; Everything Apple Dealing with customers F2F & Telephone Pre install software for customers Setting up devices pre delivery Installing and configuring computer hardware Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 28, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: Hardware Engineer Apprentice Pay: 12,500 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Manchester Training Provided : Level 3 IT Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Software Installs Tech support to customers Hardware repairs; Everything Apple Dealing with customers F2F & Telephone Pre install software for customers Setting up devices pre delivery Installing and configuring computer hardware Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.