About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Cloud has and remains a core enabler for several of our enterprise strategies: rounding the corner on Digital Transformation, executing on M&A, driving Investment Programs, and enabling GenAI. The Platform Infrastructure Engineering Team at FactSet is looking for an additional member for the Cloud Architecture team. The team comprises Cloud Architects and Engineers, focusing on overall Cloud Architecture strategy & execution and enablement of the organization to create and run optimized Cloud Native solutions on AWS and Azure. The Principal Cloud Architect will help maximize the benefit FactSet receives from its public cloud usage. The architect will directly contribute to the growth of the business by partnering with strategic business units and engineering teams to promote modernization, level up cloud knowledge, increase collaboration across the organization, and help realize FactSet's cloud architecture strategy. Responsibilities: Supports the planning and implementation of enterprise Cloud Programs Make meaningful contributions to FactSets cloud platform and capabilities. It fosters a culture of innovation and encourages colleagues to think differently in finding solutions. Focuses on providing efficient business value, ensuring programs are delivered as efficiently as possible. Work with other Platform Infrastructure Engineering teams to help drive the adoption of cloud services. Ensures core FactSet Infrastructure services are available in the cloud and easily consumable by FactSet engineering teams. Increase the cloud migration and digital transformation velocity by helping engineering teams adopt DevOps, Infrastructure as Code, and automated release processes. Work with FactSet security organization to ensure a strong security posture of services and data in the cloud. Provide input and assistance on high availability (HA) and disaster recovery (DR) of services running in the cloud. Develop processes and tooling to help engineering teams implement these HA & DR strategies for critical services deployed in the cloud. Identify and implement cost optimization strategies for cloud services. 7 or more years of hands-on public cloud experience successfully making architecture contributions in a fast-paced, high-growth business with demonstrable experience leading cross-functional technology teams, planning, capital expense budgeting, and process improvement. Critical Skills: 3+ years of AWS experience working in a highly distributed, fast-paced environment. Proven track record of being an innovative and pragmatic technology expert. Understanding of Cloud Computing technologies. Strong Working knowledge of one or more of the following: Python, GoLang, Terraform, CloudFormation, or Ansible Experience with Docker, EC2/ASG, Serverless (Lambda), ECS/EKS Strong foundational knowledge of AWS Networking services: VPC, TGW, Direct Connect, ALB/NLB, PrivateLink Knowledge of Generative AI and AI/ML tools & techniques Strong desire to learn new tech and solve challenging engineering problems. Additional Skills: Excellent communication skills, with the ability to lead business and technology discussions at all levels. Ability to review initiatives, understand detailed business processes and technology, and make timely, decisive decisions. Track record of being a change agent, one who can drive new and commercial thinking across the organization and the behaviors supporting such while engaging in a collaborative, inclusive style Strategic, analytical, and creative thinking style with a realistic, pragmatic approach Education: Bachelor's degree in information/computer science, engineering, or related discipline with IT focus required. At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify. FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology. Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor; you are now able to refer top talent for a monetary reward. Please note some exclusions may apply
Apr 28, 2024
Full time
Cloud has and remains a core enabler for several of our enterprise strategies: rounding the corner on Digital Transformation, executing on M&A, driving Investment Programs, and enabling GenAI. The Platform Infrastructure Engineering Team at FactSet is looking for an additional member for the Cloud Architecture team. The team comprises Cloud Architects and Engineers, focusing on overall Cloud Architecture strategy & execution and enablement of the organization to create and run optimized Cloud Native solutions on AWS and Azure. The Principal Cloud Architect will help maximize the benefit FactSet receives from its public cloud usage. The architect will directly contribute to the growth of the business by partnering with strategic business units and engineering teams to promote modernization, level up cloud knowledge, increase collaboration across the organization, and help realize FactSet's cloud architecture strategy. Responsibilities: Supports the planning and implementation of enterprise Cloud Programs Make meaningful contributions to FactSets cloud platform and capabilities. It fosters a culture of innovation and encourages colleagues to think differently in finding solutions. Focuses on providing efficient business value, ensuring programs are delivered as efficiently as possible. Work with other Platform Infrastructure Engineering teams to help drive the adoption of cloud services. Ensures core FactSet Infrastructure services are available in the cloud and easily consumable by FactSet engineering teams. Increase the cloud migration and digital transformation velocity by helping engineering teams adopt DevOps, Infrastructure as Code, and automated release processes. Work with FactSet security organization to ensure a strong security posture of services and data in the cloud. Provide input and assistance on high availability (HA) and disaster recovery (DR) of services running in the cloud. Develop processes and tooling to help engineering teams implement these HA & DR strategies for critical services deployed in the cloud. Identify and implement cost optimization strategies for cloud services. 7 or more years of hands-on public cloud experience successfully making architecture contributions in a fast-paced, high-growth business with demonstrable experience leading cross-functional technology teams, planning, capital expense budgeting, and process improvement. Critical Skills: 3+ years of AWS experience working in a highly distributed, fast-paced environment. Proven track record of being an innovative and pragmatic technology expert. Understanding of Cloud Computing technologies. Strong Working knowledge of one or more of the following: Python, GoLang, Terraform, CloudFormation, or Ansible Experience with Docker, EC2/ASG, Serverless (Lambda), ECS/EKS Strong foundational knowledge of AWS Networking services: VPC, TGW, Direct Connect, ALB/NLB, PrivateLink Knowledge of Generative AI and AI/ML tools & techniques Strong desire to learn new tech and solve challenging engineering problems. Additional Skills: Excellent communication skills, with the ability to lead business and technology discussions at all levels. Ability to review initiatives, understand detailed business processes and technology, and make timely, decisive decisions. Track record of being a change agent, one who can drive new and commercial thinking across the organization and the behaviors supporting such while engaging in a collaborative, inclusive style Strategic, analytical, and creative thinking style with a realistic, pragmatic approach Education: Bachelor's degree in information/computer science, engineering, or related discipline with IT focus required. At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify. FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology. Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor; you are now able to refer top talent for a monetary reward. Please note some exclusions may apply
By using a Site or interacting with a Wells Fargo advertisement or page or account on a third party site, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy. Lead Specialty Software Engineer - Electronic Trading page is loaded Lead Specialty Software Engineer - Electronic Trading Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-349503 About this role: We are seeking a Senior Developer and Architect to work in our core technology Electronic Trading team in Capital Markets. The candidate will be actively engaged in architecture, design, development, unit testing, and stress testing of a high performance framework for high-end Electronic Trading applications, and be a key participant in a highly talented delivery team for front-office trading development. The Electronic Trading application suite is built on common foundational frameworks, and is used to deliver sophisticated and complex front office trading solutions. The candidate will be expected to solve software, and infrastructure problems in relation to complex trading processes, design and develop automated testing harnesses, recommend and implement solutions, participate in and conduct code review sessions, and provide process improvements. The candidate will additionally be expected to provide hands on technical support, advice, and consultation with open issues relating to supported applications plus assure quality, performance, security, trading risk controls, and compliance for those application platforms. Past experience in building electronic trading platforms and/or components is a huge plus. We are keenly interested in high energy people with a passion to build common core high performant technology to be used across asset classes in Equities, Fixed Income, and FX. In this role, you will: Lead complex initiatives on selected domains Ensure systems are monitored to increase operational efficiency and managed to mitigate risk Define opportunities to maximize resource utilization and improve processes while reducing cost Lead, design, develop, test and implement applications and system components, tools and utilities, models, simulation, and analytics to manage complex business functions using sophisticated technologies Resolve coding, testing and escalated platform issues of a technically challenging nature Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives Mentor less experienced software engineers Collaborate and influence all levels of professionals including managers Lead team to achieve objectives Partner with production support and platform engineering teams effectively Required Qualifications, International: Experience in Specialty Software Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Development experience. Extensive hands-on experience of building large scale Java applications is needed. Computer Science education background In-depth knowledge of algorithms and data structures. Solid background in Linux commands, Linux system calls, Linux operating system features, and low latency system tuning is desired. Solid knowledge in threading, thread to thread communication, process management, data structure and thread synchronization, shared memory constructs, and finite state machine design and implementation. Working knowledge on networking protocols (TCP/IP, multicast) is a must. Knowledgeable in one or more leading vendor or open-source messaging platform. Ability to produce technology platforms of high capacity, high volume, high throughput and low latency. Desired Qualifications: C++ development experience Experience in building market data distribution systems Working knowledge in building high capacity, high volume, low latency technology for Electronic Trading modules such as ALGO, Smart Order Router, and/or Order Management Systems. Server and desktop hardware knowledge. Infrastructure (Server, Network Cards, Storage and Networking) knowledge and infrastructure tuning. Experience in the Capital Markets business and processes. Product and development knowledge in one or more Electronic Trading asset classes in Equities, Fixed Income, and FX. Posting End Date: 17 Apr 2024 Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune's 2023 rankings of America's largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy
Apr 28, 2024
Full time
By using a Site or interacting with a Wells Fargo advertisement or page or account on a third party site, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy. Lead Specialty Software Engineer - Electronic Trading page is loaded Lead Specialty Software Engineer - Electronic Trading Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-349503 About this role: We are seeking a Senior Developer and Architect to work in our core technology Electronic Trading team in Capital Markets. The candidate will be actively engaged in architecture, design, development, unit testing, and stress testing of a high performance framework for high-end Electronic Trading applications, and be a key participant in a highly talented delivery team for front-office trading development. The Electronic Trading application suite is built on common foundational frameworks, and is used to deliver sophisticated and complex front office trading solutions. The candidate will be expected to solve software, and infrastructure problems in relation to complex trading processes, design and develop automated testing harnesses, recommend and implement solutions, participate in and conduct code review sessions, and provide process improvements. The candidate will additionally be expected to provide hands on technical support, advice, and consultation with open issues relating to supported applications plus assure quality, performance, security, trading risk controls, and compliance for those application platforms. Past experience in building electronic trading platforms and/or components is a huge plus. We are keenly interested in high energy people with a passion to build common core high performant technology to be used across asset classes in Equities, Fixed Income, and FX. In this role, you will: Lead complex initiatives on selected domains Ensure systems are monitored to increase operational efficiency and managed to mitigate risk Define opportunities to maximize resource utilization and improve processes while reducing cost Lead, design, develop, test and implement applications and system components, tools and utilities, models, simulation, and analytics to manage complex business functions using sophisticated technologies Resolve coding, testing and escalated platform issues of a technically challenging nature Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives Mentor less experienced software engineers Collaborate and influence all levels of professionals including managers Lead team to achieve objectives Partner with production support and platform engineering teams effectively Required Qualifications, International: Experience in Specialty Software Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Development experience. Extensive hands-on experience of building large scale Java applications is needed. Computer Science education background In-depth knowledge of algorithms and data structures. Solid background in Linux commands, Linux system calls, Linux operating system features, and low latency system tuning is desired. Solid knowledge in threading, thread to thread communication, process management, data structure and thread synchronization, shared memory constructs, and finite state machine design and implementation. Working knowledge on networking protocols (TCP/IP, multicast) is a must. Knowledgeable in one or more leading vendor or open-source messaging platform. Ability to produce technology platforms of high capacity, high volume, high throughput and low latency. Desired Qualifications: C++ development experience Experience in building market data distribution systems Working knowledge in building high capacity, high volume, low latency technology for Electronic Trading modules such as ALGO, Smart Order Router, and/or Order Management Systems. Server and desktop hardware knowledge. Infrastructure (Server, Network Cards, Storage and Networking) knowledge and infrastructure tuning. Experience in the Capital Markets business and processes. Product and development knowledge in one or more Electronic Trading asset classes in Equities, Fixed Income, and FX. Posting End Date: 17 Apr 2024 Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune's 2023 rankings of America's largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy
About Our Client My client- an organisation within the Financial Services sector are looking for an IT Security Architect- join their site in London remotely on an initial 6-month contract! Job Description The successful candidate for the IT Security Architect- Financial Services Sector 6-month contract role will fulfil the following responsibilities: Working with IT Architecture, Production, and Information Security colleagues to design IT and InfoSec solution architectures. They will take end-to-end responsibility for the security solution, driving the high-level design, and supporting engineering in the low-level design, through to architecture assurance reviews of the delivered solution. Working with Information Security colleagues to identify and assess security risks, define security control requirements, and understand the changing nature of risk as the IT landscape evolves. Produce effective architecture documentation that enables all relevant business and technical audiences and communicate these across IT where appropriate. Provide security architecture consultancy services to internal customers by offering technical security guidance, and ensuring architecture principles, design standards and operational requirements are met. Provide security coaching and advice to senior developers, Tech Leads and Head of Tech. Design and implement cloud security strategies and policies that meet an organisation's specific needs. Ensure the security of cloud-based data and applications against unauthorized access, theft, and other threats. Over and conduct regular security assessments and audits of our technology stack to identify vulnerabilities and develop plans to address them. Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes. Champion best practices, quality and sound data management, work with engineers, developers, and Heads of Technology to ensure roadmap alignment, whilst acting as the bridge between the business, security and technology. Offer coaching and consultancy to the Technology & Security and project teams. The Successful Applicant To be considered for the IT Security Architect- Financial Services Sector contract role in London the candidate must present evidence of the following: Demonstrable experience in designing, recommending, and implementing enterprise-wide security architectures. Previous experience in delivering and maintaining technical security solutions for systems such as End Point Protection, Email & Communications Security, Cloud Security, Network Security, Security Monitoring and Response, and Data Loss Prevention Technologies. Thorough knowledge of Microsoft Azure and M365 core services and products and expert knowledge of security-related products and services. Working knowledge of Secure Software Development Lifecycle and DevSecOps. Strong knowledge and understanding of Information security risk management. Strong knowledge and understanding of architectural frameworks (COBIT/TOGAF) and information security frameworks and controls (NIST, ISO27001, CIS). Experience in security governance. Successful applicant must: Be an articulate communicator, capable of clearly explaining technical cyber and information security issues in business terms to a wide range of audiences. Be comfortable briefing and communicating with C-Suite and business leaders as regards security principles and technologies. Be able to produce clear and structured documentation for all levels of the business. Be able to work under their initiative. Have CISSP/CISM qualifications. Stay up to date on the latest cloud security technologies, trends, and best practices. Candidates should be strongly motivated by BII's development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity. Our cultural values We look for team members who aspire, as we do, to work at our best and to be: Impact-led, commercially rigorous Tenacious in the face of challenges Collaborative and caring Our client is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, sexual orientation or educational background. What's on Offer An initial 6 month contract inside IR35. Pay rate up to £750 daily. 2 days p/week in their central London office, 3 days p/week working remotely from home.
Apr 28, 2024
Full time
About Our Client My client- an organisation within the Financial Services sector are looking for an IT Security Architect- join their site in London remotely on an initial 6-month contract! Job Description The successful candidate for the IT Security Architect- Financial Services Sector 6-month contract role will fulfil the following responsibilities: Working with IT Architecture, Production, and Information Security colleagues to design IT and InfoSec solution architectures. They will take end-to-end responsibility for the security solution, driving the high-level design, and supporting engineering in the low-level design, through to architecture assurance reviews of the delivered solution. Working with Information Security colleagues to identify and assess security risks, define security control requirements, and understand the changing nature of risk as the IT landscape evolves. Produce effective architecture documentation that enables all relevant business and technical audiences and communicate these across IT where appropriate. Provide security architecture consultancy services to internal customers by offering technical security guidance, and ensuring architecture principles, design standards and operational requirements are met. Provide security coaching and advice to senior developers, Tech Leads and Head of Tech. Design and implement cloud security strategies and policies that meet an organisation's specific needs. Ensure the security of cloud-based data and applications against unauthorized access, theft, and other threats. Over and conduct regular security assessments and audits of our technology stack to identify vulnerabilities and develop plans to address them. Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes. Champion best practices, quality and sound data management, work with engineers, developers, and Heads of Technology to ensure roadmap alignment, whilst acting as the bridge between the business, security and technology. Offer coaching and consultancy to the Technology & Security and project teams. The Successful Applicant To be considered for the IT Security Architect- Financial Services Sector contract role in London the candidate must present evidence of the following: Demonstrable experience in designing, recommending, and implementing enterprise-wide security architectures. Previous experience in delivering and maintaining technical security solutions for systems such as End Point Protection, Email & Communications Security, Cloud Security, Network Security, Security Monitoring and Response, and Data Loss Prevention Technologies. Thorough knowledge of Microsoft Azure and M365 core services and products and expert knowledge of security-related products and services. Working knowledge of Secure Software Development Lifecycle and DevSecOps. Strong knowledge and understanding of Information security risk management. Strong knowledge and understanding of architectural frameworks (COBIT/TOGAF) and information security frameworks and controls (NIST, ISO27001, CIS). Experience in security governance. Successful applicant must: Be an articulate communicator, capable of clearly explaining technical cyber and information security issues in business terms to a wide range of audiences. Be comfortable briefing and communicating with C-Suite and business leaders as regards security principles and technologies. Be able to produce clear and structured documentation for all levels of the business. Be able to work under their initiative. Have CISSP/CISM qualifications. Stay up to date on the latest cloud security technologies, trends, and best practices. Candidates should be strongly motivated by BII's development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity. Our cultural values We look for team members who aspire, as we do, to work at our best and to be: Impact-led, commercially rigorous Tenacious in the face of challenges Collaborative and caring Our client is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, sexual orientation or educational background. What's on Offer An initial 6 month contract inside IR35. Pay rate up to £750 daily. 2 days p/week in their central London office, 3 days p/week working remotely from home.
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture / Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & servers running Microsoft Server workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control workstation and server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, switches, firewalls routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments. JBRP1_UKTJ
Apr 28, 2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture / Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & servers running Microsoft Server workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control workstation and server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, switches, firewalls routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments. JBRP1_UKTJ
NES Fircroft are currently recruiting for an I&C Application Engineer for our client, who are a world-renowned power technology company. I&C Engineer / Application Engineer Location: St. Neots Contract position Must have: Control and instrumentation biased engineer with 5-10 years experience (Senior Engineer level) working in a production and/or project engineering environment Good understanding of industrial processes, ideally oil and gas / petrochemical with ability to read and understand P&IDs Good understanding of industrial hazards and process safety / layers of protection principles Good technical writing ability, able to convert technical requirements into design specifications of high quality using MS Word and Excel Good communication skills, professional manner when working with colleagues and customers Strong team player, able to work independently and support junior team members when required Should have: Experience with modification / configuration, testing and commissioning of DCS/SCADA/PLC equipment (hardware and software) Experience programming control application software using IEC 61131 languages as well as HMIs Experience working with industrial fieldbus technologies (e.g. Profibus) Experience programming serial interfaces using Modbus protocol Desirable: Experience with ABB System 800xA and AC800M / AC800M HI hardware and software maintenance and/or configuration Good understanding of Function Safety standards (IEC 61508 /61511), certification (FSEng) and/or project experience working with Safety Instrumented Systems (SIS) Good understanding of OT Cyber Security requirements (IEC 62443) Experience with modification / configuration of industrial ethernet networks, including switches, routers and/or firewalls Experience with modification / configuration of Windows operating systems for OT environments (Workgroup or Windows Active Directory) JBRP1_UKTJ
Apr 28, 2024
Full time
NES Fircroft are currently recruiting for an I&C Application Engineer for our client, who are a world-renowned power technology company. I&C Engineer / Application Engineer Location: St. Neots Contract position Must have: Control and instrumentation biased engineer with 5-10 years experience (Senior Engineer level) working in a production and/or project engineering environment Good understanding of industrial processes, ideally oil and gas / petrochemical with ability to read and understand P&IDs Good understanding of industrial hazards and process safety / layers of protection principles Good technical writing ability, able to convert technical requirements into design specifications of high quality using MS Word and Excel Good communication skills, professional manner when working with colleagues and customers Strong team player, able to work independently and support junior team members when required Should have: Experience with modification / configuration, testing and commissioning of DCS/SCADA/PLC equipment (hardware and software) Experience programming control application software using IEC 61131 languages as well as HMIs Experience working with industrial fieldbus technologies (e.g. Profibus) Experience programming serial interfaces using Modbus protocol Desirable: Experience with ABB System 800xA and AC800M / AC800M HI hardware and software maintenance and/or configuration Good understanding of Function Safety standards (IEC 61508 /61511), certification (FSEng) and/or project experience working with Safety Instrumented Systems (SIS) Good understanding of OT Cyber Security requirements (IEC 62443) Experience with modification / configuration of industrial ethernet networks, including switches, routers and/or firewalls Experience with modification / configuration of Windows operating systems for OT environments (Workgroup or Windows Active Directory) JBRP1_UKTJ
Our client currently has an opportunity for an experienced Network Security Engineer to join the busy team on a permanent basis to be based out of their flagship Hertfordshire facility. Duties of the Network Security Engineer: Configuration & management of Security Appliances Implementation of High-Grade Cryptographic devices and material across the estate To assist in managing 3rd party suppliers in delivery of solutions and services across the business Project Documentation Review and Approval Liaison with colleagues and support partners to form an architecture Support project management colleagues in providing specialist technical support and consultancy for project activities Creation of documentation and presentation materials Key experience required for the role: Prior experience or Vendor Certification on configuration and management of: Firewall's / Proxy's and DNS, is essential Experience of some /all of the following solutions: Checkpoint / Juniper / Cisco / Palo Alto / Bluecoat / Riverbed / Infoblox Previous Aerospace sector experience or appreciation-of / working-at elevated security levels essential Experience of Cryptography (commercial and high grade) desirable Self-motivated and ambitious with the ability to work under pressure to meet deadlines Team player, helping and supporting the wider Information Management team Individual MUST be a British National and eligible for SC Clearance For the successful candidate there is a generous package alongside the salary on offer including but not limited to; pension contribution up to 14%, company bonus, 2 weeks flexi-leave a year, use of on site gym, paid overtime, and enhanced maternity and paternity leave. If you would like to be considered for this role please click to apply and all suitable applicants will be contacted.
Apr 28, 2024
Full time
Our client currently has an opportunity for an experienced Network Security Engineer to join the busy team on a permanent basis to be based out of their flagship Hertfordshire facility. Duties of the Network Security Engineer: Configuration & management of Security Appliances Implementation of High-Grade Cryptographic devices and material across the estate To assist in managing 3rd party suppliers in delivery of solutions and services across the business Project Documentation Review and Approval Liaison with colleagues and support partners to form an architecture Support project management colleagues in providing specialist technical support and consultancy for project activities Creation of documentation and presentation materials Key experience required for the role: Prior experience or Vendor Certification on configuration and management of: Firewall's / Proxy's and DNS, is essential Experience of some /all of the following solutions: Checkpoint / Juniper / Cisco / Palo Alto / Bluecoat / Riverbed / Infoblox Previous Aerospace sector experience or appreciation-of / working-at elevated security levels essential Experience of Cryptography (commercial and high grade) desirable Self-motivated and ambitious with the ability to work under pressure to meet deadlines Team player, helping and supporting the wider Information Management team Individual MUST be a British National and eligible for SC Clearance For the successful candidate there is a generous package alongside the salary on offer including but not limited to; pension contribution up to 14%, company bonus, 2 weeks flexi-leave a year, use of on site gym, paid overtime, and enhanced maternity and paternity leave. If you would like to be considered for this role please click to apply and all suitable applicants will be contacted.
InstaDeep, founded in 2014, is a pioneering AI company at the forefront of innovation. With strategic offices in major cities worldwide, including London, Paris, Berlin, Tunis, Lagos, Cape Town, Boston, and San Francisco, InstaDeep collaborates with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial Times. Our recent acquisition by BioNTech has further solidified our commitment to leading the industry. Join us to be a part of the AI revolution! InstaDeep is currently looking for a new Machine Learning Engineer to join our expanding Genomics team, located in either London or Paris. Our team is primarily dedicated to applied research, with a strong focus on language models Our goal is to push the boundaries of genomics research by delivering valuable insights and breakthroughs that were previously unattainable. As a Machine Learning Engineer within the Genomics team, you will play a pivotal role in advancing our mission to accelerate genomics research. Specifically, you will focus on developing cutting-edge AI and deep learning solutions tailored for DNA analysis. Your responsibilities will encompass contributing to our in-house machine-learning codebases and libraries. Your core tasks will involve designing, developing, and optimizing deep learning models, especially language models, with a primary emphasis on enhancing accuracy, efficiency, and scalability on large sequence datasets. You will be working on a daily basis with expert computational geneticists committed to helping you thoroughly understand the project requirements, and your mission will be to explore potential solutions and implement the necessary strategies to achieve improved and innovative computational performance. Throughout this process, your role will also include the development of effective, modular, and sustainable software solutions and daily interactions with our team of AI researchers. RESPONSIBILITIES • Contribute to Our In-House Machine Learning Libraries: Develop and actively contribute to our in-house Machine Learning libraries. • Implementing Algorithms and Research Ideas for Genomics Applications: Apply algorithms and research concepts to language models and deep learning techniques for genomics applications. • Promote Good Engineering Practices: Encourage and support the adoption of sound engineering practices when translating research into reusable and maintainable code. • Design and Implement Algorithms for Modern Hardware: Create and deploy algorithms optimized for modern hardware and distributed computing systems, such as CPUs, GPUs, TPUs, and cloud infrastructure. • Effective Reporting and Presentation: Clearly and efficiently communicate experimental results and research findings both internally and externally, both in written and verbal formats. • Collaboration with Cross-Functional Teams: Collaborate closely with cross-functional teams, including computational geneticists and AI researchers, to seamlessly integrate AI solutions into genomics workflows. • Stay Current with AI and Genomics Advancements: Keep abreast of the latest advancements in AI and genomics research. Contribute to scientific publications and explore innovative approaches to address genomics challenges. • Develop Comprehensive Benchmarks: Create robust evaluation metrics and benchmarks for assessing AI model performance. Continuously refine and enhance models based on feedback. • Thorough Documentation: Document your work comprehensively to ensure clear and reproducible results. Contribute to internal knowledge sharing for the benefit of the team. QUALIFICATIONS • A postgraduate degree in Computer Science, Machine Learning, or a related scientific field. • Proven experience in deep learning, neural networks, and the development of AI models. Strong expertise in language models, particularly in transformersProficiency in programming languages such as Python, along with familiarity with libraries like TensorFlow, PyTorch, or Jax. • While domain knowledge in genomics is not mandatory, a genuine curiosity about genomics data, tools, and databases is highly advantageous. • Strong problem-solving skills and a creative mindset to address complex challenges in genomics research. • Excellent communication skills to facilitate productive collaboration within multidisciplinary teams.A record of publications in the fields of AI, deep learning, or genomics research is considered a valuable bonus. Our commitment to our people We empower individuals to celebrate their uniqueness here at InstaDeep. Our team comes from all walks of life, and we're proud to continue encouraging and supporting applicants from underrepresented groups across the globe. Our commitment to creating an authentic environment comes from our ability to learn and grow from our diversity, and how better to experience this than by joining our team? We operate on a hybrid work model with guidance to work at the office at least 2 to 3 days per week to encourage close collaboration and innovation. We are continuing to review the situation with the well-being of InstaDeepers at the forefront of our minds. Right to work: Please note that you will require the legal right to work in the location you are applying for Company: InstaDeep Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Academia , Language Modeling , Machine Learning , Neural Networks , NLP , United Kingdom
Apr 28, 2024
Full time
InstaDeep, founded in 2014, is a pioneering AI company at the forefront of innovation. With strategic offices in major cities worldwide, including London, Paris, Berlin, Tunis, Lagos, Cape Town, Boston, and San Francisco, InstaDeep collaborates with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial Times. Our recent acquisition by BioNTech has further solidified our commitment to leading the industry. Join us to be a part of the AI revolution! InstaDeep is currently looking for a new Machine Learning Engineer to join our expanding Genomics team, located in either London or Paris. Our team is primarily dedicated to applied research, with a strong focus on language models Our goal is to push the boundaries of genomics research by delivering valuable insights and breakthroughs that were previously unattainable. As a Machine Learning Engineer within the Genomics team, you will play a pivotal role in advancing our mission to accelerate genomics research. Specifically, you will focus on developing cutting-edge AI and deep learning solutions tailored for DNA analysis. Your responsibilities will encompass contributing to our in-house machine-learning codebases and libraries. Your core tasks will involve designing, developing, and optimizing deep learning models, especially language models, with a primary emphasis on enhancing accuracy, efficiency, and scalability on large sequence datasets. You will be working on a daily basis with expert computational geneticists committed to helping you thoroughly understand the project requirements, and your mission will be to explore potential solutions and implement the necessary strategies to achieve improved and innovative computational performance. Throughout this process, your role will also include the development of effective, modular, and sustainable software solutions and daily interactions with our team of AI researchers. RESPONSIBILITIES • Contribute to Our In-House Machine Learning Libraries: Develop and actively contribute to our in-house Machine Learning libraries. • Implementing Algorithms and Research Ideas for Genomics Applications: Apply algorithms and research concepts to language models and deep learning techniques for genomics applications. • Promote Good Engineering Practices: Encourage and support the adoption of sound engineering practices when translating research into reusable and maintainable code. • Design and Implement Algorithms for Modern Hardware: Create and deploy algorithms optimized for modern hardware and distributed computing systems, such as CPUs, GPUs, TPUs, and cloud infrastructure. • Effective Reporting and Presentation: Clearly and efficiently communicate experimental results and research findings both internally and externally, both in written and verbal formats. • Collaboration with Cross-Functional Teams: Collaborate closely with cross-functional teams, including computational geneticists and AI researchers, to seamlessly integrate AI solutions into genomics workflows. • Stay Current with AI and Genomics Advancements: Keep abreast of the latest advancements in AI and genomics research. Contribute to scientific publications and explore innovative approaches to address genomics challenges. • Develop Comprehensive Benchmarks: Create robust evaluation metrics and benchmarks for assessing AI model performance. Continuously refine and enhance models based on feedback. • Thorough Documentation: Document your work comprehensively to ensure clear and reproducible results. Contribute to internal knowledge sharing for the benefit of the team. QUALIFICATIONS • A postgraduate degree in Computer Science, Machine Learning, or a related scientific field. • Proven experience in deep learning, neural networks, and the development of AI models. Strong expertise in language models, particularly in transformersProficiency in programming languages such as Python, along with familiarity with libraries like TensorFlow, PyTorch, or Jax. • While domain knowledge in genomics is not mandatory, a genuine curiosity about genomics data, tools, and databases is highly advantageous. • Strong problem-solving skills and a creative mindset to address complex challenges in genomics research. • Excellent communication skills to facilitate productive collaboration within multidisciplinary teams.A record of publications in the fields of AI, deep learning, or genomics research is considered a valuable bonus. Our commitment to our people We empower individuals to celebrate their uniqueness here at InstaDeep. Our team comes from all walks of life, and we're proud to continue encouraging and supporting applicants from underrepresented groups across the globe. Our commitment to creating an authentic environment comes from our ability to learn and grow from our diversity, and how better to experience this than by joining our team? We operate on a hybrid work model with guidance to work at the office at least 2 to 3 days per week to encourage close collaboration and innovation. We are continuing to review the situation with the well-being of InstaDeepers at the forefront of our minds. Right to work: Please note that you will require the legal right to work in the location you are applying for Company: InstaDeep Qualifications: Language requirements: Specific requirements: Educational level: Level of experience (years): Senior (5+ years of experience) Tagged as: Academia , Language Modeling , Machine Learning , Neural Networks , NLP , United Kingdom
At Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are the world's leading independent motorsport company and the business behind some of the greatest names and achievements in motorsport over the last 40 years. Our skilled Technicians, Mechanics, Fabricators and Engineers work together every step of the way to design, build and run elite competition cars on the track and off-road across the globe. We are looking for a Control Systems Engineer to assist with maintaining reliability and improving performance, supporting operational activities across all our Motorsport Programmes and the development of new data and software systems. This position is based at our Banbury factory in Oxfordshire. Key Responsibilities Manage electronic system specification and software updates for all Prodrive Motorsport products (including but not limited AMR GT3, GT4, BRX) Develop, implement and maintain model based control algorithms for the existing and future Prodrive products Collaborate with cross functional teams to integrate vehicle wide control systems and develop new concepts Work with championship organisers to forecast electrical and electronic changes required to maintain Prodrive Motorsport's products adherence to regulations at all times Develop Prodrive motorsport products across all programs and proactively assist with all aspects of in-vehicle supporting and troubleshooting (i.e. garage and factory) electronic systems Support with vehicle architecture and model-based function development for Prodrive products Who Are We Looking For? You will be competent in IT support and development (General MS Windows support including networking, plus MS Office suite including Excel+VBA. Programming languages such as, Python, C, C# and .NET appreciated) You will be proficient in model based systems development using Matlab and Simulink A strong understanding of wiring looms at a system level and ability to troubleshoot existing looms A strong understanding various communication protocols such as CAN, LIN & Ethernet, and ability to troubleshoot existing buses and networks Experience in motorsport control systems, data loggers and related software Experience in unit testing, Software in the loop and hardware in the loop highly appreciated You will have excellent spoken and written communication skills An innate ability to operate both independently and in a collaborative, team environment An ability to work effectively and thrive in a fast-paced environment, and experience working under pressure What can we offer you? An attractive salary which will grow in line with your ongoing development and impact 25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days Training opportunities for continuing professional development Onsite subsidised staff restaurant Car and pension salary sacrifice schemes Cycle scheme Exercise classes Paid time off for volunteering Consultations with our Fit 4 Life expert Social events throughout the year Exclusive company discounts Life assurance We are an equal opportunities employer At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application. Come and make a difference. JBRP1_UKTJ
Apr 28, 2024
Full time
At Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are the world's leading independent motorsport company and the business behind some of the greatest names and achievements in motorsport over the last 40 years. Our skilled Technicians, Mechanics, Fabricators and Engineers work together every step of the way to design, build and run elite competition cars on the track and off-road across the globe. We are looking for a Control Systems Engineer to assist with maintaining reliability and improving performance, supporting operational activities across all our Motorsport Programmes and the development of new data and software systems. This position is based at our Banbury factory in Oxfordshire. Key Responsibilities Manage electronic system specification and software updates for all Prodrive Motorsport products (including but not limited AMR GT3, GT4, BRX) Develop, implement and maintain model based control algorithms for the existing and future Prodrive products Collaborate with cross functional teams to integrate vehicle wide control systems and develop new concepts Work with championship organisers to forecast electrical and electronic changes required to maintain Prodrive Motorsport's products adherence to regulations at all times Develop Prodrive motorsport products across all programs and proactively assist with all aspects of in-vehicle supporting and troubleshooting (i.e. garage and factory) electronic systems Support with vehicle architecture and model-based function development for Prodrive products Who Are We Looking For? You will be competent in IT support and development (General MS Windows support including networking, plus MS Office suite including Excel+VBA. Programming languages such as, Python, C, C# and .NET appreciated) You will be proficient in model based systems development using Matlab and Simulink A strong understanding of wiring looms at a system level and ability to troubleshoot existing looms A strong understanding various communication protocols such as CAN, LIN & Ethernet, and ability to troubleshoot existing buses and networks Experience in motorsport control systems, data loggers and related software Experience in unit testing, Software in the loop and hardware in the loop highly appreciated You will have excellent spoken and written communication skills An innate ability to operate both independently and in a collaborative, team environment An ability to work effectively and thrive in a fast-paced environment, and experience working under pressure What can we offer you? An attractive salary which will grow in line with your ongoing development and impact 25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days Training opportunities for continuing professional development Onsite subsidised staff restaurant Car and pension salary sacrifice schemes Cycle scheme Exercise classes Paid time off for volunteering Consultations with our Fit 4 Life expert Social events throughout the year Exclusive company discounts Life assurance We are an equal opportunities employer At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application. Come and make a difference. JBRP1_UKTJ
1st Line IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1st Line IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client.We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 27, 2024
Full time
1st Line IT Support Engineer - Reigate - £25,000 - Hybrid Working! Role : 1st Line IT Support Engineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client.We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate.This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Here at CG Fire Safe Services, were looking for a Fire Systems Commissioning Engineer to join our team based in the Midlands. You will be responsible for carrying out commissioning of newly installed fire alarm systems and in addition to existing fire systems. This is a new opportunity to lead the service in its next stage of development and we welcome interest from candidates who have a track record of operations in Fire Systems. What we offer: Were looking to offer a salary of £37,000 - £42,000 for this role and are open to candidates of various levels. In addition, we offer a company van, 25 days holiday (plus bank holidays) plus your birthday off as an additional day, and if it falls on a weekend you can take this on a Friday or Monday, paid travel and overtime rates paid up to double rates. Key areas of responsibility: Work with install team to ensure correct installation methods are maintained while completing on site commissioning and programming of fire alarm systems accurately and in accordance with BS5839 Produce final accurate drawings and zone plans for commissioned fire systems while reviewing fitted drawings and design paperwork to ensure they are accurate Be able to follow cause & effect charts and carry out system programming to suit Handover completed fire systems and complete client training while attending sites to carry out fault finding where required Experience required for the role: Minimum 3 years experience in commissioning of fire systems, but if you have less, please do still apply, we would like to speak to you regardless Able to demonstrate experience commissioning networked fire systems with cause & effect Exposure to programming and testing air sampling systems and working with a range of fire systems FIA Qualifications are desired but not needed to apply for the role Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Fire Safe Services is proud to be part of Compliance Group, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on electrical, fire, and water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance. JBRP1_UKTJ
Apr 27, 2024
Full time
Here at CG Fire Safe Services, were looking for a Fire Systems Commissioning Engineer to join our team based in the Midlands. You will be responsible for carrying out commissioning of newly installed fire alarm systems and in addition to existing fire systems. This is a new opportunity to lead the service in its next stage of development and we welcome interest from candidates who have a track record of operations in Fire Systems. What we offer: Were looking to offer a salary of £37,000 - £42,000 for this role and are open to candidates of various levels. In addition, we offer a company van, 25 days holiday (plus bank holidays) plus your birthday off as an additional day, and if it falls on a weekend you can take this on a Friday or Monday, paid travel and overtime rates paid up to double rates. Key areas of responsibility: Work with install team to ensure correct installation methods are maintained while completing on site commissioning and programming of fire alarm systems accurately and in accordance with BS5839 Produce final accurate drawings and zone plans for commissioned fire systems while reviewing fitted drawings and design paperwork to ensure they are accurate Be able to follow cause & effect charts and carry out system programming to suit Handover completed fire systems and complete client training while attending sites to carry out fault finding where required Experience required for the role: Minimum 3 years experience in commissioning of fire systems, but if you have less, please do still apply, we would like to speak to you regardless Able to demonstrate experience commissioning networked fire systems with cause & effect Exposure to programming and testing air sampling systems and working with a range of fire systems FIA Qualifications are desired but not needed to apply for the role Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Fire Safe Services is proud to be part of Compliance Group, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on electrical, fire, and water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance. JBRP1_UKTJ
As a Solutions Architect with CSL, you'll be at the forefront of customer engagement, gathering their specifications and designing solutions that push boundaries and deliver real results. From clarifying requirements to refining solutions and validating tech proposals, you'll be involved in every step of the process, ensuring our offerings meet and exceed customer expectations. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements. Industry - IOT Description Duties & Responsibilities This role will encompass a range of responsibilities including but not limited to: To lead evaluation, test & installation of the IP network system/application/software and hardware provided by suppliers with controls and standards i.e. Firewalls/Data Security, Network software and hardware. To lead test & installation of network software maintenance and updates provided by suppliers. Pre-sales support and services to CSL sales functions, providing high quality technical interfaces to internal/external customers and suppliers. Investigating technical incidents and providing remedies where necessary, taking proactive ownership of technical supplier equipment/service problems. Co-ordinating 3rd party suppliers in the resolution of more complex M2M issues including Mobile Operators, hardware manufacturers, platform providers etc. Design/build of secure customer router configurations, utilising internal platforms to provision, test and activate. Deployment and management of customer/product trials and pilots. Generation of technical documentation (manuals, product specifications, requirements definitions, guides, plans etc) Profile Key Skills & Qualifications Sought: Typically computing/engineering/science degree. The typical role holder may have obtained some appropriate recognised industrial accreditation at typically specialist level from specific vendors. Cisco CCNP, Checkpoint CCSE Minimum 4-5 years' experience in the relevant technical skill area, with appropriate formal training. Experienced and fully competent in own area and can share own expertise and provide guidance and support to others. May have developed specialist knowledge in one area but able to apply knowledge/skills to a range of standard and nonstandard activities. Awareness of internal/ external business issues and best practice in own discipline that is then applied to the role. Can interpret client needs, assessing the full requirements and identifying solutions to non-standard tasks/queries. Understands appropriate customer Business Processes and operating environments. Has developed specialist 'in depth' knowledge in more than one area. Completes own role independently and with minimal supervision. Can take action to monitor and control costs within own work horizons. Can identify key issues and patterns from partial/conflicting data, able to take a broad perspective with problems and spot new, less obvious solutions. Able to manage own time to meet agreed targets, and to develop plans for specific work activities in own area over the short-term, including forecasting resource requirements. Able if required to organise the work of a small team of professionals to deliver to agreed deadlines. Is able to promote teamwork, and to coach and guide others. Able to create informal networks with key contacts within own area. Job Offer Competitive benefits package including 25 days annual leave. (plus 8 bank holidays) Nice office space in Watford - Croxley Park The opportunity to be a part of an exciting IOT Industry
Apr 27, 2024
Full time
As a Solutions Architect with CSL, you'll be at the forefront of customer engagement, gathering their specifications and designing solutions that push boundaries and deliver real results. From clarifying requirements to refining solutions and validating tech proposals, you'll be involved in every step of the process, ensuring our offerings meet and exceed customer expectations. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements. Industry - IOT Description Duties & Responsibilities This role will encompass a range of responsibilities including but not limited to: To lead evaluation, test & installation of the IP network system/application/software and hardware provided by suppliers with controls and standards i.e. Firewalls/Data Security, Network software and hardware. To lead test & installation of network software maintenance and updates provided by suppliers. Pre-sales support and services to CSL sales functions, providing high quality technical interfaces to internal/external customers and suppliers. Investigating technical incidents and providing remedies where necessary, taking proactive ownership of technical supplier equipment/service problems. Co-ordinating 3rd party suppliers in the resolution of more complex M2M issues including Mobile Operators, hardware manufacturers, platform providers etc. Design/build of secure customer router configurations, utilising internal platforms to provision, test and activate. Deployment and management of customer/product trials and pilots. Generation of technical documentation (manuals, product specifications, requirements definitions, guides, plans etc) Profile Key Skills & Qualifications Sought: Typically computing/engineering/science degree. The typical role holder may have obtained some appropriate recognised industrial accreditation at typically specialist level from specific vendors. Cisco CCNP, Checkpoint CCSE Minimum 4-5 years' experience in the relevant technical skill area, with appropriate formal training. Experienced and fully competent in own area and can share own expertise and provide guidance and support to others. May have developed specialist knowledge in one area but able to apply knowledge/skills to a range of standard and nonstandard activities. Awareness of internal/ external business issues and best practice in own discipline that is then applied to the role. Can interpret client needs, assessing the full requirements and identifying solutions to non-standard tasks/queries. Understands appropriate customer Business Processes and operating environments. Has developed specialist 'in depth' knowledge in more than one area. Completes own role independently and with minimal supervision. Can take action to monitor and control costs within own work horizons. Can identify key issues and patterns from partial/conflicting data, able to take a broad perspective with problems and spot new, less obvious solutions. Able to manage own time to meet agreed targets, and to develop plans for specific work activities in own area over the short-term, including forecasting resource requirements. Able if required to organise the work of a small team of professionals to deliver to agreed deadlines. Is able to promote teamwork, and to coach and guide others. Able to create informal networks with key contacts within own area. Job Offer Competitive benefits package including 25 days annual leave. (plus 8 bank holidays) Nice office space in Watford - Croxley Park The opportunity to be a part of an exciting IOT Industry
About the role: As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their carer within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills Experience in supporting Windows Deskto Strong people skills Understanding of networking fundamentals TCP/IP DNS DHC Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS / Ios and MS Windows Familiarity with an ITSM tool Softphone Management Why Academia? Academia Group is a fast growing, highly accredited, award-winning group of technology companieswith a strong footprint in the educational space. We specialise in supplying software, IT hardware, training and managed service solutions to both public and private sectors. Established in 2003, we employ 230 dedicated professionals across multiple locations throughout the UK with a group annual turnover of over £100m. Our growing customer base means we have now worked with every single university in the UK. Furthermore, as Ranked supplier on many national frameworks, we are growing our provision more so to strengthen our position. We partner with the world's leading technology manufacturers and have the accreditations, certifications and awards to demonstrate our expertise and ability. Benefits Gym Membership contribution Health Cash Plan Life insurance Flexible working hours Increased annual leave with length of service Day off on your birthday And much more
Apr 27, 2024
Full time
About the role: As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their carer within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check. You will be responsible for: Responding to and resolving technical queries from end users and VIPs via ITSM tool MDM Administration Desktop troubleshooting Ensuring Customer Documentation is kept up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills Experience in supporting Windows Deskto Strong people skills Understanding of networking fundamentals TCP/IP DNS DHC Able to be self sufficient and driven Willing to learn new skills Knowledge of AV equipment Experience of troubleshooting issues with printers and network shares Ability to provide VIP support both remote and face to face Detail oriented and organised Have an ability to work independently, autonomously and take initiative Can multi-task and proactively manage various issues and conflicting priorities Have strong and effective written and verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS / Ios and MS Windows Familiarity with an ITSM tool Softphone Management Why Academia? Academia Group is a fast growing, highly accredited, award-winning group of technology companieswith a strong footprint in the educational space. We specialise in supplying software, IT hardware, training and managed service solutions to both public and private sectors. Established in 2003, we employ 230 dedicated professionals across multiple locations throughout the UK with a group annual turnover of over £100m. Our growing customer base means we have now worked with every single university in the UK. Furthermore, as Ranked supplier on many national frameworks, we are growing our provision more so to strengthen our position. We partner with the world's leading technology manufacturers and have the accreditations, certifications and awards to demonstrate our expertise and ability. Benefits Gym Membership contribution Health Cash Plan Life insurance Flexible working hours Increased annual leave with length of service Day off on your birthday And much more
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off) Your new role: Respond to manage the support contacts and tickets as defined within Service Level Agreements. Escalate issues and appropriate Resolvers Groups wherever required in order to resolve an issue as quickly as possible. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations. Performs general preventative maintenance tasks on computers, laptops and Network platforms. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets). What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Will require SC clearance in this role, so having this now would be desirable. What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!
Apr 27, 2024
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: Shift Pattern of 12 hours 07:00 - 19:00, 11:00 - 23:00 (2 Early followed by 2 Late shifts, followed by 4 days off) Your new role: Respond to manage the support contacts and tickets as defined within Service Level Agreements. Escalate issues and appropriate Resolvers Groups wherever required in order to resolve an issue as quickly as possible. Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations. Performs general preventative maintenance tasks on computers, laptops and Network platforms. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets). What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level. Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network. Experience in using ITIL based ticketing system (ITIL foundation preferred). Will require SC clearance in this role, so having this now would be desirable. What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Respond to support contacts and tickets as assigned within Service Level Agreements. Work as a team to deliver timely resolution to customer requests raised via telephone, portal, and email. Maintain an understanding of the internal escalation process. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets); What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems. Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server technologies. Experience in using ITIL based ticketing system (ITIL foundation preferred). What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!
Apr 27, 2024
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Respond to support contacts and tickets as assigned within Service Level Agreements. Work as a team to deliver timely resolution to customer requests raised via telephone, portal, and email. Maintain an understanding of the internal escalation process. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets); What you'll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems. Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server technologies. Experience in using ITIL based ticketing system (ITIL foundation preferred). What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Range of employee initiatives on offer including the green team, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave!