IT TECHNICIAN OPPORTUNITY IN RUGELEY IT Technician role with experience as an IT Technician or in a similar role.Attractive benefits package£23,000 per annum Who you will be working for Our client, a school that joined a large educational trust in September 2013, has made significant progress in recent years, culminating in a 'good' Ofsted judgement in June 2023. Sponsored by a large educational trust, the school prioritises the quality of the educational experience, emphasizing creativity as the key to making connections and fostering resourcefulness in students. With a focus on individualised support, the school is committed to guiding each student towards fulfilling their potential and preparing them for the challenges of tomorrow's knowledge community. Benefits Health assured Employee assistant Programme Bike2Work scheme 25 days holiday + bank holidays Perk box Subscription Development and training opportunities for career progression Unlimited access to webinars with the National College IT Technician role As an IT technician, you'll work closely with the Regional IT Manager & Senior IT Technician to deliver exceptional IT support and customer service at the school. You'll be an integral part of the educational trust Team. Your responsibilities will include providing high-quality technical support to internal and external users, ensuring incidents and requests are logged and resolved promptly, and participating in weekly service desk reviews. You'll communicate effectively with staff until incidents or requests are resolved, escalate issues when necessary, and document fixes for common problems. Additionally, you'll prepare devices for use, offer technical advice, and continuously develop your knowledge and expertise in local and cloud-based systems, supporting others in their usage. Preferred skills and experience Maths and English GCSE to Grade C or above, (REQUIRED) Knowledge of Microsoft Windows environment, office software and other desktop products. Basic cyber security awareness. Basic understanding of General Data Protection Regulation Strong personal drive and willingness to get things done. A thorough understanding of up-to-date safeguarding requirements and best practice To be considered: Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for this role, you give express consent for us to process & submit your application to our client in conjunction with this vacancy only. Key skills: Maths and English GCSE to Grade C or above (or equivalent), experience of working in the IT sector, Knowledge of Microsoft Office, Basic cyber security awareness.
Apr 17, 2024
Full time
IT TECHNICIAN OPPORTUNITY IN RUGELEY IT Technician role with experience as an IT Technician or in a similar role.Attractive benefits package£23,000 per annum Who you will be working for Our client, a school that joined a large educational trust in September 2013, has made significant progress in recent years, culminating in a 'good' Ofsted judgement in June 2023. Sponsored by a large educational trust, the school prioritises the quality of the educational experience, emphasizing creativity as the key to making connections and fostering resourcefulness in students. With a focus on individualised support, the school is committed to guiding each student towards fulfilling their potential and preparing them for the challenges of tomorrow's knowledge community. Benefits Health assured Employee assistant Programme Bike2Work scheme 25 days holiday + bank holidays Perk box Subscription Development and training opportunities for career progression Unlimited access to webinars with the National College IT Technician role As an IT technician, you'll work closely with the Regional IT Manager & Senior IT Technician to deliver exceptional IT support and customer service at the school. You'll be an integral part of the educational trust Team. Your responsibilities will include providing high-quality technical support to internal and external users, ensuring incidents and requests are logged and resolved promptly, and participating in weekly service desk reviews. You'll communicate effectively with staff until incidents or requests are resolved, escalate issues when necessary, and document fixes for common problems. Additionally, you'll prepare devices for use, offer technical advice, and continuously develop your knowledge and expertise in local and cloud-based systems, supporting others in their usage. Preferred skills and experience Maths and English GCSE to Grade C or above, (REQUIRED) Knowledge of Microsoft Windows environment, office software and other desktop products. Basic cyber security awareness. Basic understanding of General Data Protection Regulation Strong personal drive and willingness to get things done. A thorough understanding of up-to-date safeguarding requirements and best practice To be considered: Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for this role, you give express consent for us to process & submit your application to our client in conjunction with this vacancy only. Key skills: Maths and English GCSE to Grade C or above (or equivalent), experience of working in the IT sector, Knowledge of Microsoft Office, Basic cyber security awareness.
My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience.This role will suit a career minded, driven candidate with excellent attention to detail.My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management.• To respond promptly to customer inquiries and requests on tickets that will be logged through the CRM tool.• To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines.• To obtain and evaluate all relevant information to maintain quality befitting of a world class support service.• To manage customers' accounts and databases across the Review, Learn and Insight modules as well as other accounts.• To prepare, analyse and distribute customer activity reports relating to learner progression and completion.• As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3)• To facilitate working closely together across disparate teams and widely varying time zones with clear communication to ensure a collaborative approach.• There will be business driven goals (KPIs) to achieve each year - these will be a combination of company and personal goals and will have an impact on your personal remuneration
Apr 17, 2024
Full time
My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience.This role will suit a career minded, driven candidate with excellent attention to detail.My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management.• To respond promptly to customer inquiries and requests on tickets that will be logged through the CRM tool.• To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines.• To obtain and evaluate all relevant information to maintain quality befitting of a world class support service.• To manage customers' accounts and databases across the Review, Learn and Insight modules as well as other accounts.• To prepare, analyse and distribute customer activity reports relating to learner progression and completion.• As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3)• To facilitate working closely together across disparate teams and widely varying time zones with clear communication to ensure a collaborative approach.• There will be business driven goals (KPIs) to achieve each year - these will be a combination of company and personal goals and will have an impact on your personal remuneration
3rd Line IT Support Technician Gateshead (Newcastle) 30,000 - 45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
3rd Line IT Support Technician Gateshead (Newcastle) 30,000 - 45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Architectural CAD Technician Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About Us: The Glasdon Group is a market leader in the design and supply of a wide range of environmental and safety products, including street furniture, recycling products, road safety equipment, winter safety products, water safety products, shelters and modular buildings/housings. About The Role: To meet our growth objectives, we are currently recruiting for an Architectural Technician to advance the development of new products within our Modular Buildings and Housings Division. The successful candidates will need to demonstrate a methodical approach to design and problem solving that can be applied to finding innovative turnkey / modular solutions using responsibly sourced and recycled materials throughout. If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities and benefits, then this role provides an excellent opportunity for meaningful long-term career development. Duties and Responsibilities: Advise, support and lead on the design and development of new Modular Buildings and Housings systems Sketching and drawing ideas and concepts Develop your ideas from concept to production Liaison with senior management and wide range of stakeholders Client visitations and market research for contemporary off-site construction methods and modular solutions Problem solving and innovation Reviewing and preparation of design drawings Project Management About You: Hold a relevant Degree, HNC or HND level qualification Ideally 2-5 years post-qualification experience Proficient with IT Systems, Solidworks (preferred), AutoCAD, Autodesk REVIT and BIM Be methodical, self-motivated and pro-active towards design and problem solving An effective collaborator and team player Knowledge of UK Building Regulations, planning legislation, construction detailing, sustainability carbon neutral and net-zero initiatives Keen eye for detail Passionate for aesthetics and architectural sectors and off-site construction methods Hold a valid UK driving licence Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programme Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site Caf Free on-site parking Please click the APPLY button to submit your CV for this role. Candidates with experience of: Architectural Design Consultant, Architectural Technician, Architect, Architect Assistant, Trainee Architect, Building Surveyor Modular Buildings & Housings, Modular Design, Product Design, Manufacturing, Building Regulations, Solidworks, AutoCAD, Autodesk REVIT, BIM, Architecture, Drawing, Degree, HNC, HND, Planning, Project Management, Construction, Sustainable Materials, Sourcing, Communication, Innovation and Recycling may also be considered for the role. The Glasdon Group Limited is an equal opportunities employer.
Apr 17, 2024
Full time
Job Title: Architectural CAD Technician Location : Blackpool Salary: Competitive Job Type: Permanent, Full Time About Us: The Glasdon Group is a market leader in the design and supply of a wide range of environmental and safety products, including street furniture, recycling products, road safety equipment, winter safety products, water safety products, shelters and modular buildings/housings. About The Role: To meet our growth objectives, we are currently recruiting for an Architectural Technician to advance the development of new products within our Modular Buildings and Housings Division. The successful candidates will need to demonstrate a methodical approach to design and problem solving that can be applied to finding innovative turnkey / modular solutions using responsibly sourced and recycled materials throughout. If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities and benefits, then this role provides an excellent opportunity for meaningful long-term career development. Duties and Responsibilities: Advise, support and lead on the design and development of new Modular Buildings and Housings systems Sketching and drawing ideas and concepts Develop your ideas from concept to production Liaison with senior management and wide range of stakeholders Client visitations and market research for contemporary off-site construction methods and modular solutions Problem solving and innovation Reviewing and preparation of design drawings Project Management About You: Hold a relevant Degree, HNC or HND level qualification Ideally 2-5 years post-qualification experience Proficient with IT Systems, Solidworks (preferred), AutoCAD, Autodesk REVIT and BIM Be methodical, self-motivated and pro-active towards design and problem solving An effective collaborator and team player Knowledge of UK Building Regulations, planning legislation, construction detailing, sustainability carbon neutral and net-zero initiatives Keen eye for detail Passionate for aesthetics and architectural sectors and off-site construction methods Hold a valid UK driving licence Benefits: A competitive commencing salary 33 days paid holiday A comprehensive training programme Company final salary pension scheme after a minimum of two years' service Life insurance after a minimum of two years' service Pension through NEST within 3 months of start date Cycle to Work scheme Long service awards Private health insurance scheme after a minimum of one year's service Subsidised on-site Caf Free on-site parking Please click the APPLY button to submit your CV for this role. Candidates with experience of: Architectural Design Consultant, Architectural Technician, Architect, Architect Assistant, Trainee Architect, Building Surveyor Modular Buildings & Housings, Modular Design, Product Design, Manufacturing, Building Regulations, Solidworks, AutoCAD, Autodesk REVIT, BIM, Architecture, Drawing, Degree, HNC, HND, Planning, Project Management, Construction, Sustainable Materials, Sourcing, Communication, Innovation and Recycling may also be considered for the role. The Glasdon Group Limited is an equal opportunities employer.
My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience. This role will suit a career minded, driven candidate with excellent attention to detail. My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management. • To respond promptly to customer inquiries and requests on tickets that will be logged through the CRM tool. • To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines. • To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. • To manage customers accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3) • To facilitate working closely together across disparate teams and widely varying time zones with clear communication to ensure a collaborative approach. • There will be business driven goals (KPIs) to achieve each year these will be a combination of company and personal goals and will have an impact on your personal remuneration
Apr 17, 2024
Full time
My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience. This role will suit a career minded, driven candidate with excellent attention to detail. My client are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management. • To respond promptly to customer inquiries and requests on tickets that will be logged through the CRM tool. • To handle and resolve customer complaints, then escalating to senior management when a resolution cannot be identified, all within agreed KPI guidelines. • To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. • To manage customers accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3) • To facilitate working closely together across disparate teams and widely varying time zones with clear communication to ensure a collaborative approach. • There will be business driven goals (KPIs) to achieve each year these will be a combination of company and personal goals and will have an impact on your personal remuneration
In Technology Group Limited
Stoke-on-trent, Staffordshire
Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND Are you tired of having limited access to certain technologies in the workplace? My client are currently looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced supporting and managing hardware, remote and hands on support as well as driving high standards of IT Support, then this is the role with you. With flexible working and regular salary reviews, it's a fantastic step in your IT career Required: Demonstrated track record in a Senior IT support capacity. Over 5 years of hands-on experience in infrastructure, cloud computing, and related services. Verified proficiency in Microsoft 365, Azure, SharePoint, Teams, and Intune. Proficiency in utilizing ITSM tools such as Freshservice or equivalents. Proficiency with databases including Microsoft SQL and Postgres, as well as experience with SSRS. Familiarity with virtualization technologies such as VMware, Microsoft Azure, and Azure Virtual Desktop. Established expertise in networking encompassing LAN, VLANs, WAN, Wi-Fi, and MPLS. Experience with cloud-based solutions including Microsoft Azure, Azure Site Recovery, and restoration processes. Microsoft Technical Associate certification in Windows Server or Networking, or comparable qualifications. Preferred: Microsoft MCSA or MCSE certification. Bachelor's degree in Information Technology, Computer Science, or a related field. Experience in the financial sector or Building Society Services. If you think you could be a good fit for the role, either apply directly or send your full CV to thomas com. Windows - Active Directory - Microsoft 365 - Bespoke Applications - Intune - Azure - LAN - VLAN - VmWare - networking - firewalls - Back Ups. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND Are you tired of having limited access to certain technologies in the workplace? My client are currently looking for a Senior IT Technician to lead the reigns on the infrastructure and networking requirements in the company. If you're well experienced supporting and managing hardware, remote and hands on support as well as driving high standards of IT Support, then this is the role with you. With flexible working and regular salary reviews, it's a fantastic step in your IT career Required: Demonstrated track record in a Senior IT support capacity. Over 5 years of hands-on experience in infrastructure, cloud computing, and related services. Verified proficiency in Microsoft 365, Azure, SharePoint, Teams, and Intune. Proficiency in utilizing ITSM tools such as Freshservice or equivalents. Proficiency with databases including Microsoft SQL and Postgres, as well as experience with SSRS. Familiarity with virtualization technologies such as VMware, Microsoft Azure, and Azure Virtual Desktop. Established expertise in networking encompassing LAN, VLANs, WAN, Wi-Fi, and MPLS. Experience with cloud-based solutions including Microsoft Azure, Azure Site Recovery, and restoration processes. Microsoft Technical Associate certification in Windows Server or Networking, or comparable qualifications. Preferred: Microsoft MCSA or MCSE certification. Bachelor's degree in Information Technology, Computer Science, or a related field. Experience in the financial sector or Building Society Services. If you think you could be a good fit for the role, either apply directly or send your full CV to thomas com. Windows - Active Directory - Microsoft 365 - Bespoke Applications - Intune - Azure - LAN - VLAN - VmWare - networking - firewalls - Back Ups. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology, be an escalation point, get hands on with project work and work with their wide range of clients on a consultancy basis. The position is mainly desk based but some occasional travel to client sites may be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. Record all support requests in service desk system and ensure timely resolution within SLA. Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. Communicate with third-party suppliers to ensure service delivery. Proactively monitor and update IT systems and respond to potential issues. Configure and administrate Microsoft 365 products and escalate complex issues to the senior team. Manage and implement client infrastructure projects, and plan effectively. Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: Proficient in Windows based issues and can solve independently Good General IT Knowledge VMware + Hyper-V experience Previous experience with VOIP Strong support and configuration of Microsoft 365 Installation and configuration of Laptops and PCs Good experience of supporting Microsoft Servers Installation and Configuration of Routers and Switches Good troubleshooting email issues Cloud Backup Solutions 3 Years of IT Support (MSP experience is a bonus) Must have a clean driving license + car Job title: 2nd Line IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are a team player with a can-do attitude and a desire to learn, my client would love to hear from you. They offer a competitive salary package and opportunities for career progression. Apply now to join their team of passionate IT professionals by applying with a copy of your up-to-date CV. BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology, be an escalation point, get hands on with project work and work with their wide range of clients on a consultancy basis. The position is mainly desk based but some occasional travel to client sites may be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. Record all support requests in service desk system and ensure timely resolution within SLA. Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. Communicate with third-party suppliers to ensure service delivery. Proactively monitor and update IT systems and respond to potential issues. Configure and administrate Microsoft 365 products and escalate complex issues to the senior team. Manage and implement client infrastructure projects, and plan effectively. Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: Proficient in Windows based issues and can solve independently Good General IT Knowledge VMware + Hyper-V experience Previous experience with VOIP Strong support and configuration of Microsoft 365 Installation and configuration of Laptops and PCs Good experience of supporting Microsoft Servers Installation and Configuration of Routers and Switches Good troubleshooting email issues Cloud Backup Solutions 3 Years of IT Support (MSP experience is a bonus) Must have a clean driving license + car Job title: 2nd Line IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are a team player with a can-do attitude and a desire to learn, my client would love to hear from you. They offer a competitive salary package and opportunities for career progression. Apply now to join their team of passionate IT professionals by applying with a copy of your up-to-date CV. BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
A local business is looking for an IT Support Team Lead to be a technical SME alongside managing and mentoring a small service desk. Working within the IT Team, you will ensure effective service delivery ensuring the security and availability of business systems, network infrastructure and the Office365/Azure platform . You will lead a user-focused service desk whilst monitoring and maintaining systems and networks. This will include configuring, installing, and supporting all IT systems, diagnosing hardware and software faults and solving technical and application problems. You will have experience in service desk management (Ideally aligned to ITIL best practices), supporting technical colleagues in a collaborative and fast-paced environment, and ensuring service standards are maintained. You will encompass technical support, drive continuous service improvement and contribute to the successful delivery of IT projects and overall IT Strategy. Experience and knowledge required: Experience as a senior service desk technician, mentoring and advising other members of the team. Experience improving service desk SLA's and efficiencies across the desk Experience of supporting generic software packages Experience of PC and Server support, including Windows Client and Server Operating systems. Windows 10/11/Server 2016/2019 Experience of Microsoft Exchange, including Exchange Online, Active Directory, Group Policy, DNS, DHCP etc. Experience of end-user hardware including PCs, laptops, printers etc. Excellent technical diagnostic and problem-solving ability Drivers Licence Benefits include: 25 days per year plus bank holidays (Increasing up to 30 days with five years' service) Up to 13 'flexi days' per annum Flexible working from 7am - 7pm Employer pension contribution up to 8% Company sick pay scheme Family friendly policies with company pay schemes Induction programme and ongoing personal development Corporate Performance Bonus scheme Staff Savings Scheme Simply Health Plan (after 3 years' service) Employee Assistance Programme Long service awards And more! 36.5 Hours/ Hybrid Working/ Permanent/ Newcastle upon Tyne Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee
Apr 17, 2024
Full time
A local business is looking for an IT Support Team Lead to be a technical SME alongside managing and mentoring a small service desk. Working within the IT Team, you will ensure effective service delivery ensuring the security and availability of business systems, network infrastructure and the Office365/Azure platform . You will lead a user-focused service desk whilst monitoring and maintaining systems and networks. This will include configuring, installing, and supporting all IT systems, diagnosing hardware and software faults and solving technical and application problems. You will have experience in service desk management (Ideally aligned to ITIL best practices), supporting technical colleagues in a collaborative and fast-paced environment, and ensuring service standards are maintained. You will encompass technical support, drive continuous service improvement and contribute to the successful delivery of IT projects and overall IT Strategy. Experience and knowledge required: Experience as a senior service desk technician, mentoring and advising other members of the team. Experience improving service desk SLA's and efficiencies across the desk Experience of supporting generic software packages Experience of PC and Server support, including Windows Client and Server Operating systems. Windows 10/11/Server 2016/2019 Experience of Microsoft Exchange, including Exchange Online, Active Directory, Group Policy, DNS, DHCP etc. Experience of end-user hardware including PCs, laptops, printers etc. Excellent technical diagnostic and problem-solving ability Drivers Licence Benefits include: 25 days per year plus bank holidays (Increasing up to 30 days with five years' service) Up to 13 'flexi days' per annum Flexible working from 7am - 7pm Employer pension contribution up to 8% Company sick pay scheme Family friendly policies with company pay schemes Induction programme and ongoing personal development Corporate Performance Bonus scheme Staff Savings Scheme Simply Health Plan (after 3 years' service) Employee Assistance Programme Long service awards And more! 36.5 Hours/ Hybrid Working/ Permanent/ Newcastle upon Tyne Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Apr 17, 2024
Full time
An experienced Senior IT Support Engineer with at least 3 years of MSP experience is needed to join our team at Speak Digital, a leading Managed Service Provider based in Shenley, on a full-time basis. We are looking for a strong 2nd/3rd Line Engineer to join our helpdesk team. As the most experienced technician on the helpdesk, you will be responsible for maintaining a high standard of all technical services provided to our clients as well as supporting the helpdesk team and making sure they have the skills and training they need. This is a client-facing role. You need to be able to communicate well with clients (new and existing) and enjoy establishing relationships and building trust and confidence. This is an excellent opportunity to progress your career with a well-established company! About Us Speak Digital is a Managed Service Provider offering support, consultancy, and cloud services. Since 2010, we have become a trusted partner for small and medium businesses in London, Hertfordshire, and Essex. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Together, let's harness the power of technology to drive success. About The Role As an MSP, we provide a wide range of managed services, including productivity, connectivity, security and backup. You will be expected to have a deep knowledge of these products enabling you to deal with implementations, migrations, support and training the team in their use. You will be taking on complex tickets and generally assisting the helpdesk team. You should be able to help them aspire to increase their knowledge and develop their skills. Our clients need to operate securely and safely, so you will need to be able to advise on information security, cyber safety, and GDPR best practices. Required Experience: MSP Experience (at least 3 years) Strong 2nd line technical skillset Microsoft 365 and Azure Web and Internet (DNS, DKIM and DMARC) Desktop Computing on both Windows and OSX AzureAD and local Active Directory management RMM tools (We use Ninja and ConnectWise) Experience with Cyber Essentials or other compliance audits Required Skills: Excellent communication skills, verbal and written Experience with incident management Own a vehicle with a valid UK driving licence Patient, understanding and calm under pressure. Hard-working,/ honest and responsible Keen to learn and happy to accept feedback Good time-keeping and the ability to prioritise work-load Desirable Skills: Microsoft Terminal Services, including brokers and gateways Citrix (delivery of Remote Desktops and Remote Apps) Voice over IP (Hosted PBX, SIP handsets, Microsoft Teams Voice) Basic understanding of CCTV and Access Control networking requirements Supporting and working with suppliers to support software packages such as Sage, IRIS, & CCH WordPress or HTML/CSS Benefits: Health Insurance Gym Membership options Flexible Working Opportunity to work from home up to 2 days per week 20 days holiday plus public holidays Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Senior IT Support Specialist, Lead IT Technician, IT Support Team Leader, Senior Systems Support Engineer, Senior Technical Support Engineer, IT Service Desk Lead, and Senior Helpdesk Engineer may also be considered for this role.
Your Company: The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team. The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions. There is so much potential to grow within this role, to expand your responsibilities and knowledge and get involved in areas such as upgrades, installations and the training of customers. Your Role and Responsibilities: While in this position your duties may include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What You Will Need To Apply: For this role, applicants should have experience within application support, and possess good IT Support knowledge, as well as showing the hunger to expand their existing knowledge into new areas. It would be desirable to possess ERP knowledge, alongside a good fundamental understanding of wider business functions including sales, purchasing, finance and manufacturing. You should be passionate about technology, a strong problem solver and capable of culminating these areas into providing exceptional customer service from start to finish. Additionally, you should possess an analytical mindset, working through problems in a logical and methodical manner where required, as an individual or part of a larger team. You should also be open-minded to exploring additional roles, as the company encourage personal development to expand your existing knowledge to encompass a number of new and exciting areas. What You Will Get In Return: A salary between £25,000 and £30,000 is on offer, which is partly dependent upon prior experience and its relevance to this position; alongside additional benefits, such as good holiday and pension allocations, private medical insurance and on-site parking, amongst other rewards and incentives.Furthermore, you will receive full training and opportunities to explore a number of positions available within the company, opening up multiple routes of progression that enhance your skills and development capabilities. If you are interested in finding out more information on this opportunity, please reach out to: Shauna Murphy - Talent Acquisition Specialist M: E:
Apr 16, 2024
Full time
Your Company: The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team. The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions. There is so much potential to grow within this role, to expand your responsibilities and knowledge and get involved in areas such as upgrades, installations and the training of customers. Your Role and Responsibilities: While in this position your duties may include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What You Will Need To Apply: For this role, applicants should have experience within application support, and possess good IT Support knowledge, as well as showing the hunger to expand their existing knowledge into new areas. It would be desirable to possess ERP knowledge, alongside a good fundamental understanding of wider business functions including sales, purchasing, finance and manufacturing. You should be passionate about technology, a strong problem solver and capable of culminating these areas into providing exceptional customer service from start to finish. Additionally, you should possess an analytical mindset, working through problems in a logical and methodical manner where required, as an individual or part of a larger team. You should also be open-minded to exploring additional roles, as the company encourage personal development to expand your existing knowledge to encompass a number of new and exciting areas. What You Will Get In Return: A salary between £25,000 and £30,000 is on offer, which is partly dependent upon prior experience and its relevance to this position; alongside additional benefits, such as good holiday and pension allocations, private medical insurance and on-site parking, amongst other rewards and incentives.Furthermore, you will receive full training and opportunities to explore a number of positions available within the company, opening up multiple routes of progression that enhance your skills and development capabilities. If you are interested in finding out more information on this opportunity, please reach out to: Shauna Murphy - Talent Acquisition Specialist M: E:
School ICT Technician in Staffordshire Days: Monday to Friday Hours: 37 hours per week Permanent Role We are looking for experienced ICT Technician, to work under the direction and instruction of senior staff to support the school's computer systems, applications and associated software. It would be desirable to have experience in school reception roles. Duties will include: Supporting The Classroom: To provide adequate training and quality documentation for all systems. Troubleshoot software and hardware faults. Install software and hardware. Help to promote and ensure the Health and Safety and good behaviour of pupils when required. Support for Resources: To undertake the implementation and maintenance of the school's computer systems to comply with users' requirements and changes in legislation. To ensure the inclusion of controls and procedures to maintain the security, privacy, reliability and confidentiality of data in all systems. To undertake error corrections, new application releases and enhancements for bespoke and packaged systems and maintain contact with appropriate suppliers. Assist with the monitoring and management of stock (software and hardware) cataloguing resources and undertaking audits as required. Maintenance of specialist equipment, check for quality safety, undertake specialist repairs/modifications within own capabilities. To assist in the estimation of costing the implementation of new development or enhancements. To prepare progress reports and other relevant information to supervisor. To keep abreast of, and conversant with, all relevant legislation, technological developments and techniques. In return you will receive: A dedicated consultant with The Supply Register A competitive daily rate A fantastic school environment Career Progression Requirements to be considered for this post: Must have Right To Work Must Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional references covering the last 24 months in full Being aware of and complying with IT policies and procedures relating to child protection, health, safety and security Contribution to the overall ethos and aims of the school and MAT Please apply for this position if you are interested and a member of staff will be in touch with you shortly.
Apr 16, 2024
Full time
School ICT Technician in Staffordshire Days: Monday to Friday Hours: 37 hours per week Permanent Role We are looking for experienced ICT Technician, to work under the direction and instruction of senior staff to support the school's computer systems, applications and associated software. It would be desirable to have experience in school reception roles. Duties will include: Supporting The Classroom: To provide adequate training and quality documentation for all systems. Troubleshoot software and hardware faults. Install software and hardware. Help to promote and ensure the Health and Safety and good behaviour of pupils when required. Support for Resources: To undertake the implementation and maintenance of the school's computer systems to comply with users' requirements and changes in legislation. To ensure the inclusion of controls and procedures to maintain the security, privacy, reliability and confidentiality of data in all systems. To undertake error corrections, new application releases and enhancements for bespoke and packaged systems and maintain contact with appropriate suppliers. Assist with the monitoring and management of stock (software and hardware) cataloguing resources and undertaking audits as required. Maintenance of specialist equipment, check for quality safety, undertake specialist repairs/modifications within own capabilities. To assist in the estimation of costing the implementation of new development or enhancements. To prepare progress reports and other relevant information to supervisor. To keep abreast of, and conversant with, all relevant legislation, technological developments and techniques. In return you will receive: A dedicated consultant with The Supply Register A competitive daily rate A fantastic school environment Career Progression Requirements to be considered for this post: Must have Right To Work Must Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional references covering the last 24 months in full Being aware of and complying with IT policies and procedures relating to child protection, health, safety and security Contribution to the overall ethos and aims of the school and MAT Please apply for this position if you are interested and a member of staff will be in touch with you shortly.
Repair Technician Edinburgh 37.5 per week Monday to Friday, 9am to 5pm £21,000 and £28,000 dependant on experience This is an excellent opportunity for an ambitious individual like you to progress within a rapidly growing company and an industry leader. Our client specialises in diagnosing and repairing a wide range of computing and electronic devices, catering to a diverse clientele. From PCs/laptops and mobile phones to gaming consoles, tablets, and various other electronic consumer products, they are committed to delivering fantastic service and seeking a talented Skilled Repair Technician to join them in upholding their standards of excellence and customer satisfaction. You'll be at the forefront of the repair process and your role will involve diagnosing hardware and software issues, replacing or upgrading hardware components, performing component-level repairs, and the ability to utilise micro-soldering techniques to restore devices like laptops, mobile phones, gaming consoles, tablets, and other electronic consumer products. The employer is looking for a detail-oriented individual with a passion for troubleshooting and a commitment to quality workmanship. Are you the right person for the job? Proven experience as a Repair Technician specialising in electronic devices and motherboards. Proficiency in diagnosing and repairing hardware issues to component level for various electronic devices, including laptops, mobile phones, gaming consoles, tablets, and various electronic consumer products. Strong soldering skills, including micro-soldering techniques, with a keen eye for detail. Familiarity with a wide range of testing equipment and diagnostic tools. Excellent problem-solving abilities and a meticulous approach to repair tasks. Ability to work independently and collaboratively in a fast-paced environment. Effective communication skills and a customer-centric mindset. Preferred Qualifications: Certification or formal training in electronics repair or a related field Extensive experience working with a diverse range of computers, laptops and electronic consumer products, including tablets and mobile phones Knowledge of software troubleshooting and firmware updates Knowledge of Windows, Android and IOS Prior experience in a similar customer service or technical support role What will your role look like? Diagnose and troubleshoot issues with a variety of devices including PC s, laptops, mobile phones, gaming consoles, tablets, and other electronic consumer products Perform component-level repairs, utilising micro-soldering techniques and replacing faulty parts as needed Utilise testing equipment and diagnostic tools to identify root causes of malfunctions accurately and follow motherboard schematics where applicable Maintain meticulous records of repairs performed and parts used in our CRM to ensure transparency and accountability Stay updated on industry trends and technological advancements in electronic repair to continuously enhance skills and knowledge What can you expect in return? Opportunities for promotion and advancement opportunities for professional development and training to enhance skills and career growth Significant performance-related weekly bonuses incentivise the team and drive outstanding results A culture of promoting from within the business to the most senior levels ensures the company is an outstanding business within which to build a career Company Pension If you're passionate about computer and electronics repair and possess the skills required to excel in this role, click APPLY now! Your data will be handled in line with GDPR.
Apr 16, 2024
Full time
Repair Technician Edinburgh 37.5 per week Monday to Friday, 9am to 5pm £21,000 and £28,000 dependant on experience This is an excellent opportunity for an ambitious individual like you to progress within a rapidly growing company and an industry leader. Our client specialises in diagnosing and repairing a wide range of computing and electronic devices, catering to a diverse clientele. From PCs/laptops and mobile phones to gaming consoles, tablets, and various other electronic consumer products, they are committed to delivering fantastic service and seeking a talented Skilled Repair Technician to join them in upholding their standards of excellence and customer satisfaction. You'll be at the forefront of the repair process and your role will involve diagnosing hardware and software issues, replacing or upgrading hardware components, performing component-level repairs, and the ability to utilise micro-soldering techniques to restore devices like laptops, mobile phones, gaming consoles, tablets, and other electronic consumer products. The employer is looking for a detail-oriented individual with a passion for troubleshooting and a commitment to quality workmanship. Are you the right person for the job? Proven experience as a Repair Technician specialising in electronic devices and motherboards. Proficiency in diagnosing and repairing hardware issues to component level for various electronic devices, including laptops, mobile phones, gaming consoles, tablets, and various electronic consumer products. Strong soldering skills, including micro-soldering techniques, with a keen eye for detail. Familiarity with a wide range of testing equipment and diagnostic tools. Excellent problem-solving abilities and a meticulous approach to repair tasks. Ability to work independently and collaboratively in a fast-paced environment. Effective communication skills and a customer-centric mindset. Preferred Qualifications: Certification or formal training in electronics repair or a related field Extensive experience working with a diverse range of computers, laptops and electronic consumer products, including tablets and mobile phones Knowledge of software troubleshooting and firmware updates Knowledge of Windows, Android and IOS Prior experience in a similar customer service or technical support role What will your role look like? Diagnose and troubleshoot issues with a variety of devices including PC s, laptops, mobile phones, gaming consoles, tablets, and other electronic consumer products Perform component-level repairs, utilising micro-soldering techniques and replacing faulty parts as needed Utilise testing equipment and diagnostic tools to identify root causes of malfunctions accurately and follow motherboard schematics where applicable Maintain meticulous records of repairs performed and parts used in our CRM to ensure transparency and accountability Stay updated on industry trends and technological advancements in electronic repair to continuously enhance skills and knowledge What can you expect in return? Opportunities for promotion and advancement opportunities for professional development and training to enhance skills and career growth Significant performance-related weekly bonuses incentivise the team and drive outstanding results A culture of promoting from within the business to the most senior levels ensures the company is an outstanding business within which to build a career Company Pension If you're passionate about computer and electronics repair and possess the skills required to excel in this role, click APPLY now! Your data will be handled in line with GDPR.
CENTRAL BEDFORDSHIRE COUNCIL
Shefford, Bedfordshire
An experienced SAP Support Officer with experience in financial processes in an enterprise environment is needed to join our team at the Central Bedfordshire Council based in Shefford on a full-time, hybrid working basis. Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff. This is a crucial role for CBC. It ensures that colleagues are supported in using S4/HANA for all areas of Finance (in particular, Accounts Receivable). The post holder will also be expected to recommend and implement improvements in our use of S4/HANA (especially for the Finance module). The Council is engaged in an increasingly transformational approach to service provision, and IT is critical to the success of this as we drive a digital-first agenda to ensure staff are engaged in activities that add the greatest value. This is an excellent opportunity to progress your career with a well-established company! About the Role We currently have a vacancy in the IT SAP team for an experienced SAP Support Officer, reporting to the IT Application Support Manager. The SAP Support Officer will work with S4/HANA, Fiori, SAP Analytics Cloud as well as our standard Microsoft products. You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month. Key Responsibilities: Think analytically and solve complex problems as part of providing support for S4/HANA Look for opportunities for improving the use of S4/HANA within the Council Deliver and document processes and procedures Work with multiple other teams across the Council, including IT teams, operations, projects, service desk, etc Required Experience: Experience in financial processes in an enterprise environment Experience in supporting and completing configuration of SAP (preferably S4/HANA) Knowledge and experience of Fiori and/or other SAP products (e.g. SAP BTP) Knowledge and experience of SAP Analytics Cloud (SAC) Some exposure to Local Government Required Skills: As a confident and great communicator in complex IT environments, you will be able to explain and discuss highly technical concepts/issues and solutions with a variety of stakeholders Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) -? This is a valuable part of our rewards package for employees and includes life insurance The opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) A comprehensive IT package to support you to work safely and effectively Annually paid social work fees? for qualified social workers in adults and children's (including senior practitioners) and Team Managers? where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement gives you the option to work from home and access any of our? office locations A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; SAP Application Support Specialist, SAP User Support Technician, SAP System Support Coordinator, SAP IT Support Officer, SAP Customer Support Representative, SAP Operations Support Analyst, and SAP Technical Support Agent may also be considered for this role.
Apr 16, 2024
Full time
An experienced SAP Support Officer with experience in financial processes in an enterprise environment is needed to join our team at the Central Bedfordshire Council based in Shefford on a full-time, hybrid working basis. Central Bedfordshire Council (CBC) has a leading Information Technology service with a forward-thinking approach that supports a modern and efficient local authority. We know that the right technology and support can transform services, improve outcomes for our residents, and boost the performance and productivity of our staff. This is a crucial role for CBC. It ensures that colleagues are supported in using S4/HANA for all areas of Finance (in particular, Accounts Receivable). The post holder will also be expected to recommend and implement improvements in our use of S4/HANA (especially for the Finance module). The Council is engaged in an increasingly transformational approach to service provision, and IT is critical to the success of this as we drive a digital-first agenda to ensure staff are engaged in activities that add the greatest value. This is an excellent opportunity to progress your career with a well-established company! About the Role We currently have a vacancy in the IT SAP team for an experienced SAP Support Officer, reporting to the IT Application Support Manager. The SAP Support Officer will work with S4/HANA, Fiori, SAP Analytics Cloud as well as our standard Microsoft products. You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month. Key Responsibilities: Think analytically and solve complex problems as part of providing support for S4/HANA Look for opportunities for improving the use of S4/HANA within the Council Deliver and document processes and procedures Work with multiple other teams across the Council, including IT teams, operations, projects, service desk, etc Required Experience: Experience in financial processes in an enterprise environment Experience in supporting and completing configuration of SAP (preferably S4/HANA) Knowledge and experience of Fiori and/or other SAP products (e.g. SAP BTP) Knowledge and experience of SAP Analytics Cloud (SAC) Some exposure to Local Government Required Skills: As a confident and great communicator in complex IT environments, you will be able to explain and discuss highly technical concepts/issues and solutions with a variety of stakeholders Benefits: Annual leave allowance of 25 days+ statutory holidays rising to 32 days with length of service Generous family-friendly policies and practices Local Government Pension Scheme (LGPS) -? This is a valuable part of our rewards package for employees and includes life insurance The opportunity to lease electric vehicles at competitive rates with our staff electric vehicle (EV) leasing scheme (permanent staff only) A comprehensive IT package to support you to work safely and effectively Annually paid social work fees? for qualified social workers in adults and children's (including senior practitioners) and Team Managers? where required Access to discounts on top UK retailers and local retailers A hybrid working arrangement gives you the option to work from home and access any of our? office locations A £250 one-off hybrid worker payment to help you adapt your home for safe and suitable working conditions The ability to work abroad for up to a month a year Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; SAP Application Support Specialist, SAP User Support Technician, SAP System Support Coordinator, SAP IT Support Officer, SAP Customer Support Representative, SAP Operations Support Analyst, and SAP Technical Support Agent may also be considered for this role.
Senior IT Helpdesk Technician Burgess Hill, West Sussex £27,000 per annum Monday to Friday - 37 hours per week - excellent benefits Our technology focussed secondary school and sixth form are looking for a Senior IT Helpdesk Technician to join the team in providing second line support for staff, students, parents and other stake holders This is a fantastic developmental opportunity for anyone who is keen to develop their existing skills in a wide range of technologies whilst working in a highly successful, technology focussed environment.You will need a minimum of level 3, or preferably level 4 in an IT related subject (A-Levels/ BTEC or apprenticeship) At least 2 years' experience in a relevant IT role - education sector would be a bonus. The postholder will join a dynamic, friendly, and supportive team within a school that is known for being an investor in people and technology. The successful candidate will be working with a broad range of technologies including: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall) CCTV (Hikvision) Mobile Device Management (Intune and Mostyle) Door Control (Paxton and IDStore) Active Directory, DNS, DHCP, Group Policy Print Management (PaperCut MF) Classroom Technologies Understanding of networking principles Knowledge of: Windows 10/11 Desktop Support Windows Server 2019/2022 Server Virtual Machines (ideally VMWare and/or Hyper-V) Active Directory, DNS, DHCP, and Group Policy Wired & Wireless Networking (ideally Aruba and/or Cisco) Switching and routing, VLANS, wireless networking Mobile Device Management (ideally Microsoft Intune and/or Mosyle) MacOS and iOS Print Management (ideally PaperCut MF) VOIP (ideally 3CX) Door Access Control (ideally Paxton and/or IDStore) Firewalls, Filtering and VPNs (ideally Smoothwall) CCTV (ideally Hikvision) PowerShell and Scripting
Apr 16, 2024
Full time
Senior IT Helpdesk Technician Burgess Hill, West Sussex £27,000 per annum Monday to Friday - 37 hours per week - excellent benefits Our technology focussed secondary school and sixth form are looking for a Senior IT Helpdesk Technician to join the team in providing second line support for staff, students, parents and other stake holders This is a fantastic developmental opportunity for anyone who is keen to develop their existing skills in a wide range of technologies whilst working in a highly successful, technology focussed environment.You will need a minimum of level 3, or preferably level 4 in an IT related subject (A-Levels/ BTEC or apprenticeship) At least 2 years' experience in a relevant IT role - education sector would be a bonus. The postholder will join a dynamic, friendly, and supportive team within a school that is known for being an investor in people and technology. The successful candidate will be working with a broad range of technologies including: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall) CCTV (Hikvision) Mobile Device Management (Intune and Mostyle) Door Control (Paxton and IDStore) Active Directory, DNS, DHCP, Group Policy Print Management (PaperCut MF) Classroom Technologies Understanding of networking principles Knowledge of: Windows 10/11 Desktop Support Windows Server 2019/2022 Server Virtual Machines (ideally VMWare and/or Hyper-V) Active Directory, DNS, DHCP, and Group Policy Wired & Wireless Networking (ideally Aruba and/or Cisco) Switching and routing, VLANS, wireless networking Mobile Device Management (ideally Microsoft Intune and/or Mosyle) MacOS and iOS Print Management (ideally PaperCut MF) VOIP (ideally 3CX) Door Access Control (ideally Paxton and/or IDStore) Firewalls, Filtering and VPNs (ideally Smoothwall) CCTV (ideally Hikvision) PowerShell and Scripting
Your new company This growing multi-academy trust has a strong presence across the UK and has an excellent reputation in the North West for providing a high quality of education, but also for developing their team internally and providing career progression. I have personally recruited over 10 positions for this multi-academy trust, continuously receiving positive feedback from individuals regarding the development and progression available, as well as the excellent benefits package offered. Due to recent changes at one of their North Manchester schools, the IT Operations Manager has approached Hays seeking a Senior IT Technician to join the team on a permanent basis. Based in North Manchester and easily accessible via both public transport and main roads, the school has an excellent reputation with a very ambitious and forward-thinking Head Teacher who is passionate about utilising IT in the classroom to encourage effective teaching. Your new role Reporting to the Regional IT Manager, the successful IT Engineer will be responsible for delivering a high level of IT support working closely with the wider IT team in this North Manchester secondary school. On a daily basis, you will be working closely with end users, which will include staff and pupils to respond efficiently to IT requests, as well as working closely with IT leaders around the delivery of IT projects in the school and across the wider trust. Duties will include upgrading and installing software, installation and building of new hardware, managing an inventory for all IT equipment across the school and suggesting upgrades and solutions which may further improve the IT infrastructure. A large part of the role will be the involvement in IT projects which could be based around cloud environments, cyber security and other specialist areas of IT. Working as a team of 3 at the school, you will be well supported by IT colleagues who will support you in developing your knowledge of specific educational technologies and systems. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT Engineer experience, ideally possessing experience specifically in the education sector. Experience working with specific educational technologies, or working in a school setting would also be beneficial. An individual who has a real passion for working not only in IT, but in the education sector is essential, as well as an individual who wants to further develop their skills. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 31,000, also receiving a retention bonus of 1500 after 2 years service. In addition, you will also receive 31 days holiday plus bank holidays, as well as benefits such as a local government pension scheme, cycle to work scheme, gym and retail discounts and become part of the training academy. This organisation is exceptional at developing and progressing careers for their IT team, therefore can offer career progression in addition to the above. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 16, 2024
Full time
Your new company This growing multi-academy trust has a strong presence across the UK and has an excellent reputation in the North West for providing a high quality of education, but also for developing their team internally and providing career progression. I have personally recruited over 10 positions for this multi-academy trust, continuously receiving positive feedback from individuals regarding the development and progression available, as well as the excellent benefits package offered. Due to recent changes at one of their North Manchester schools, the IT Operations Manager has approached Hays seeking a Senior IT Technician to join the team on a permanent basis. Based in North Manchester and easily accessible via both public transport and main roads, the school has an excellent reputation with a very ambitious and forward-thinking Head Teacher who is passionate about utilising IT in the classroom to encourage effective teaching. Your new role Reporting to the Regional IT Manager, the successful IT Engineer will be responsible for delivering a high level of IT support working closely with the wider IT team in this North Manchester secondary school. On a daily basis, you will be working closely with end users, which will include staff and pupils to respond efficiently to IT requests, as well as working closely with IT leaders around the delivery of IT projects in the school and across the wider trust. Duties will include upgrading and installing software, installation and building of new hardware, managing an inventory for all IT equipment across the school and suggesting upgrades and solutions which may further improve the IT infrastructure. A large part of the role will be the involvement in IT projects which could be based around cloud environments, cyber security and other specialist areas of IT. Working as a team of 3 at the school, you will be well supported by IT colleagues who will support you in developing your knowledge of specific educational technologies and systems. What you'll need to succeed In order to be successful in securing this position, you must possess significant IT Engineer experience, ideally possessing experience specifically in the education sector. Experience working with specific educational technologies, or working in a school setting would also be beneficial. An individual who has a real passion for working not only in IT, but in the education sector is essential, as well as an individual who wants to further develop their skills. What you'll get in return In return, you will be paid a competitive salary of between 29,000 and 31,000, also receiving a retention bonus of 1500 after 2 years service. In addition, you will also receive 31 days holiday plus bank holidays, as well as benefits such as a local government pension scheme, cycle to work scheme, gym and retail discounts and become part of the training academy. This organisation is exceptional at developing and progressing careers for their IT team, therefore can offer career progression in addition to the above. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role: Senior Project Manager Salary: £40k-£45k plus £5k car allowance Job Status: Permanent/Full-Time Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Attend clients sites to assess and estimate costs for delivering a project with timelines Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
Apr 16, 2024
Full time
Role: Senior Project Manager Salary: £40k-£45k plus £5k car allowance Job Status: Permanent/Full-Time Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Attend clients sites to assess and estimate costs for delivering a project with timelines Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Apr 16, 2024
Full time
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to 35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
Apr 16, 2024
Full time
2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to 35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first-line support, additional support teams, and vendors as necessary. Install, set up, and maintain computer hardware, software, and peripherals. Install system upgrades and patches to ensure the security and stability of clients' IT environments. Manage and resolve network issues such as connectivity problems, access point failures, and configuration mistakes. Manage the proactive services in partnership with the Head of Technology, with an emphasis on the development of warning and alerting systems for both standard and custom solutions. Use tools to provide clear technical reporting and devise strategies for addressing trends and resolving recurring difficulties. Manage and resolve phone difficulties, such as VolP systems and connectivity. Assist in user training for end users and on-the-job with 1st line support colleagues. Skills: Proficient in resolving cloud, hardware, software, and network issues. Strong understanding of Microsoft operating systems. Experience with Active Directory, Group Policy, and other network administration responsibilities. Experience using VolP telephony systems. Familiarity with all Microsoft products, including Premium SKUs, Azure, and Endpoint Manager, is preferred. Benefits: 22 days holiday (extra day leave on your Birthday!) NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses Death in Service Discount scheme on entertainment/shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk, Help Desk, IT Engineer, Escalations, Senior Support Locations: Northamptonshire, Northampton, Wellingborough, Kettering, Rushden, Milton Keynes, Cranfield, Rugby, Bletchley, Corby, Bedford, Banbury, Wigston, Leighton Buzzard, Eaton Socon, Bicester, Royal Leamington Spa
CAD Technician (DV Clearance required) Remote - 6 months temporary role £55 per hour - PAYE on pay-roll only. 40 hours per week Mondays to Fridays Reed Recruitment (Southampton branch) are recruiting for a 6 month temporary CAD Technician for our client who is a world-leading design, engineering, and project management organisation. They connect people, technology and data to transform the world's infrastructure and energy systems. Their Project & Programme Services team deliver on some of the most prestigious construction projects across the world. This consultancy client helps their clients achieve genuine business benefits from their investments. They advise at senior levels on complex problems and take a hands-on role to ensure that their chosen solutions represent optimum value for money. If you are looking for a CAD Technician role with the drive and enthusiasm to embrace new challenges, here's an opportunity to play a key part in the further growth of one of the leading ground engineering groups in the world. The team have undertaken prestigious and notable work for several key Defence clients. Responsibilities: To provide Engineering drawings which are core to the business and will form part of essential reports, contract documentation and project tenders etc. To apply and adhere to published CAD standards for Ground Engineering. Must be flexible and adaptable regarding CAD task programmes with respect to both client and project requirements. Essential: Good working knowledge of Bentley Software's including MicroStation, OpenGround and ProjectWise. Working knowledge of Autodesk Software's including AutoCAD, Civil 3D and Navisworks. Be able to produce high quality output from CAD systems for use in contract documents and reports in a civil engineering environment. Experience working in a BIM environment. Attributes: Have the motivation to work effectively as a fully participating member of a busy nationwide CAD team within the business. Have the ability and desire to work on a diverse range of projects, good organisation skills, able to prioritise and manage tasks effectively. Be able to work with limited supervision. Be willing to learn new software. Ability to collaborate successfully within a project and team environment but also to work independently. Have the desire and confidence to create neat and accurate technical drawings. Be a team player with creativity, dedication, good communication skills and able to communicate well with senior engineering staff about project objectives and details. Good communication skills. Flexible and engaging with resilience, drive, and self-motivation. A self-reliant work ethic with sound time management skills. Desirable: HNC in Civil Engineering. A member of (or working towards) an appropriate professional body such as: Engineering Technician (EngTech) is desirable. Knowledge of Keyhole/HoleBase geotechnical software. Ability to produce models using Civil 3D.
Apr 16, 2024
Full time
CAD Technician (DV Clearance required) Remote - 6 months temporary role £55 per hour - PAYE on pay-roll only. 40 hours per week Mondays to Fridays Reed Recruitment (Southampton branch) are recruiting for a 6 month temporary CAD Technician for our client who is a world-leading design, engineering, and project management organisation. They connect people, technology and data to transform the world's infrastructure and energy systems. Their Project & Programme Services team deliver on some of the most prestigious construction projects across the world. This consultancy client helps their clients achieve genuine business benefits from their investments. They advise at senior levels on complex problems and take a hands-on role to ensure that their chosen solutions represent optimum value for money. If you are looking for a CAD Technician role with the drive and enthusiasm to embrace new challenges, here's an opportunity to play a key part in the further growth of one of the leading ground engineering groups in the world. The team have undertaken prestigious and notable work for several key Defence clients. Responsibilities: To provide Engineering drawings which are core to the business and will form part of essential reports, contract documentation and project tenders etc. To apply and adhere to published CAD standards for Ground Engineering. Must be flexible and adaptable regarding CAD task programmes with respect to both client and project requirements. Essential: Good working knowledge of Bentley Software's including MicroStation, OpenGround and ProjectWise. Working knowledge of Autodesk Software's including AutoCAD, Civil 3D and Navisworks. Be able to produce high quality output from CAD systems for use in contract documents and reports in a civil engineering environment. Experience working in a BIM environment. Attributes: Have the motivation to work effectively as a fully participating member of a busy nationwide CAD team within the business. Have the ability and desire to work on a diverse range of projects, good organisation skills, able to prioritise and manage tasks effectively. Be able to work with limited supervision. Be willing to learn new software. Ability to collaborate successfully within a project and team environment but also to work independently. Have the desire and confidence to create neat and accurate technical drawings. Be a team player with creativity, dedication, good communication skills and able to communicate well with senior engineering staff about project objectives and details. Good communication skills. Flexible and engaging with resilience, drive, and self-motivation. A self-reliant work ethic with sound time management skills. Desirable: HNC in Civil Engineering. A member of (or working towards) an appropriate professional body such as: Engineering Technician (EngTech) is desirable. Knowledge of Keyhole/HoleBase geotechnical software. Ability to produce models using Civil 3D.
We have a new opportunity for a Group Architectural Technician to join our team within Vistry Services, at our Coleshill office. As our Group Architectural Technician, you will be responsible for supporting the Group Design and Technical functions in its day-to-day duties by coordinating the flow of data and information with both internal colleagues and external stakeholders. The main purpose of the Group Design and Technical team is to design and maintain Vistry's standard product - its house types - whilst supporting the regional businesses in delivering the standard product. The standard product must always be complimentary to the strategic growth of the business, compliant with national (English) regulatory requirements, economic to build, aesthetically pleasing to both local authorities and purchasers, assist in the creation of strong placemaking and respond to our customer's needs. We are pleased to say, this role can accommodate agile working arrangements. This is a fixed term contract for 3 months. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Background in Architectural Technology. Previous experience in Residential Housing sector. Experience with Auto CAD and Revit is preferable. Strong attention to detail. Ability to communicate well with individuals at all levels. Proficient in MS Office programmes. Analytical approach. Positive attitude towards teamwork. You have the ability to work under pressure and meet deadlines. You have excellent team working and feel comfortable with communicating at all levels. You will need to demonstrate behaviors necessary to align with our corporate values. Educated to HNC/HND in a construction related qualification. More about the Group Architectural Technician role Assist with the collation, checking and approval of all ancillary specialist drawings, including: Beam and block ground floors, precast upper floors, Hot and cold water supply, heating, System 3 ventilation. Kitchens, Stairs, Joists, Trusses, Lintels Working with the Group Senior Architectural Technician to manage the delivery and maintenance of the Group standard house type portfolio. Ensure all drawings, details and third-party information are accurate, commercially suitable, and compliant with current regulations. Provide support in the creation and delivery of the new Group 2025 house type collection and then maintain them going forward. Provide support in the delivery and maintenance of Group Standard Details. Manage and review Consultants working on the standard product including, but not limited to, architects and structural engineers. Manage warranty Type Approval process where required and review approval to ensure that the conditions are addressed. Ensure that information is to the agreed Group construction and finishing specifications. Liaise with regional business units and attend meetings to progress all relevant Technical matters. And assist in resolving technical related queries. Provide support in the delivery and maintenance of the Group generic Temporary Works details. Ensure cost effective design control and buildability. Ensure that new regulation requirements are anticipated and incorporated as required. Expect and encourage continued change and improvement within the Company. Support and assist in the management of the Group Technical mailbox. Manage the collation and checking of all ancillary specialist drawings, including hot water supply, heating, kitchen, stair, lintels, beam and block ground floors, precast upper floors. Assist the business in achieving BIM Level 2 certification. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 16, 2024
Full time
We have a new opportunity for a Group Architectural Technician to join our team within Vistry Services, at our Coleshill office. As our Group Architectural Technician, you will be responsible for supporting the Group Design and Technical functions in its day-to-day duties by coordinating the flow of data and information with both internal colleagues and external stakeholders. The main purpose of the Group Design and Technical team is to design and maintain Vistry's standard product - its house types - whilst supporting the regional businesses in delivering the standard product. The standard product must always be complimentary to the strategic growth of the business, compliant with national (English) regulatory requirements, economic to build, aesthetically pleasing to both local authorities and purchasers, assist in the creation of strong placemaking and respond to our customer's needs. We are pleased to say, this role can accommodate agile working arrangements. This is a fixed term contract for 3 months. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Background in Architectural Technology. Previous experience in Residential Housing sector. Experience with Auto CAD and Revit is preferable. Strong attention to detail. Ability to communicate well with individuals at all levels. Proficient in MS Office programmes. Analytical approach. Positive attitude towards teamwork. You have the ability to work under pressure and meet deadlines. You have excellent team working and feel comfortable with communicating at all levels. You will need to demonstrate behaviors necessary to align with our corporate values. Educated to HNC/HND in a construction related qualification. More about the Group Architectural Technician role Assist with the collation, checking and approval of all ancillary specialist drawings, including: Beam and block ground floors, precast upper floors, Hot and cold water supply, heating, System 3 ventilation. Kitchens, Stairs, Joists, Trusses, Lintels Working with the Group Senior Architectural Technician to manage the delivery and maintenance of the Group standard house type portfolio. Ensure all drawings, details and third-party information are accurate, commercially suitable, and compliant with current regulations. Provide support in the creation and delivery of the new Group 2025 house type collection and then maintain them going forward. Provide support in the delivery and maintenance of Group Standard Details. Manage and review Consultants working on the standard product including, but not limited to, architects and structural engineers. Manage warranty Type Approval process where required and review approval to ensure that the conditions are addressed. Ensure that information is to the agreed Group construction and finishing specifications. Liaise with regional business units and attend meetings to progress all relevant Technical matters. And assist in resolving technical related queries. Provide support in the delivery and maintenance of the Group generic Temporary Works details. Ensure cost effective design control and buildability. Ensure that new regulation requirements are anticipated and incorporated as required. Expect and encourage continued change and improvement within the Company. Support and assist in the management of the Group Technical mailbox. Manage the collation and checking of all ancillary specialist drawings, including hot water supply, heating, kitchen, stair, lintels, beam and block ground floors, precast upper floors. Assist the business in achieving BIM Level 2 certification. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.