As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 28, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 28, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
I am currently working with a Technology Consultancy who are looking for a ServiceNow Developer to join them and work on a ongoing project & rollout of ServiceNow for a end client of theirs. The role is INSIDE IR35 & paying market rate DOE. Also the role offers hybrid working with offices in Milton Keynes & London. Please see below for full job spec Development experience specific to implementation of the ITSM module in ServiceNow Minimum 4 years of experience in ITSM At least 3 years of experience with ServiceNow. Recent experience in senior development lead role. Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements Solid ServiceNow development experience Responsible for ServiceNow platform Administration, Development, Documentation and Technical support Configure/Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc. Experience in Web development languages, specifically JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/CSS Experience in Web Service integrations using SOAP, REST, JSON, etc. Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production Experience with relational database systems and MS SQL queries
Mar 28, 2024
Full time
I am currently working with a Technology Consultancy who are looking for a ServiceNow Developer to join them and work on a ongoing project & rollout of ServiceNow for a end client of theirs. The role is INSIDE IR35 & paying market rate DOE. Also the role offers hybrid working with offices in Milton Keynes & London. Please see below for full job spec Development experience specific to implementation of the ITSM module in ServiceNow Minimum 4 years of experience in ITSM At least 3 years of experience with ServiceNow. Recent experience in senior development lead role. Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements Solid ServiceNow development experience Responsible for ServiceNow platform Administration, Development, Documentation and Technical support Configure/Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc. Experience in Web development languages, specifically JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/CSS Experience in Web Service integrations using SOAP, REST, JSON, etc. Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production Experience with relational database systems and MS SQL queries
Salary: Competitive salary and package Grade: 3A Reporting Line: Service Platform Technical Lead Contract Type: Permanent Location: London/Chesterfield/Hybrid Closing Date : 15th March 2024 What to expect As a Senior Developer you will join us on our journey and undertake a critical role in the design, development, and management of ServiceNow solutions within the organization. You will lead a team of ServiceNow developers and be responsible for driving the implementation and optimization of ServiceNow applications to meet business needs efficiently. In this role you will also collaborate with cross-functional teams, gather requirements, and ensure that ServiceNow solutions align with best practices and industry standards.This role offers you an exciting opportunity to lead the development, configuration, and customization of ServiceNow applications and modules, including Incident Management, Change Management, Service Catalog, and other ITSM processes. What we can do for you Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: • 27.5 days annual leave that increases with tenure • Up to 18% on target bonus opportunity• Car allowance• Generous pension contribution• Life assurance• Income protection after 12 months service• Full support from our employee assistance programme and access to our employee benefits platform • Ever-evolving learning and development opportunities Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all. What you'll need to succeed You will be a Senior Developer with In-depth knowledge of ServiceNow modules, workflows, and integrations. As a developer, you will proactively identify opportunities for process and system enhancements, making recommendations to improve the ServiceNow platform and related workflows. As a Senior ServiceNow Developer. You will have: ServiceNow Application Developer or higher certifications. Experience in ServiceNow development, including hands-on development experience. Strong problem-solving skills and the ability to troubleshoot complex technical issues. In-depth knowledge of ServiceNow modules, workflows, and integrations. IT Service Management (ITSM) and ITIL best practices. Experience with Agile and ITSM methodologies is a plus. About us Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change. Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
Mar 27, 2024
Full time
Salary: Competitive salary and package Grade: 3A Reporting Line: Service Platform Technical Lead Contract Type: Permanent Location: London/Chesterfield/Hybrid Closing Date : 15th March 2024 What to expect As a Senior Developer you will join us on our journey and undertake a critical role in the design, development, and management of ServiceNow solutions within the organization. You will lead a team of ServiceNow developers and be responsible for driving the implementation and optimization of ServiceNow applications to meet business needs efficiently. In this role you will also collaborate with cross-functional teams, gather requirements, and ensure that ServiceNow solutions align with best practices and industry standards.This role offers you an exciting opportunity to lead the development, configuration, and customization of ServiceNow applications and modules, including Incident Management, Change Management, Service Catalog, and other ITSM processes. What we can do for you Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: • 27.5 days annual leave that increases with tenure • Up to 18% on target bonus opportunity• Car allowance• Generous pension contribution• Life assurance• Income protection after 12 months service• Full support from our employee assistance programme and access to our employee benefits platform • Ever-evolving learning and development opportunities Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all. What you'll need to succeed You will be a Senior Developer with In-depth knowledge of ServiceNow modules, workflows, and integrations. As a developer, you will proactively identify opportunities for process and system enhancements, making recommendations to improve the ServiceNow platform and related workflows. As a Senior ServiceNow Developer. You will have: ServiceNow Application Developer or higher certifications. Experience in ServiceNow development, including hands-on development experience. Strong problem-solving skills and the ability to troubleshoot complex technical issues. In-depth knowledge of ServiceNow modules, workflows, and integrations. IT Service Management (ITSM) and ITIL best practices. Experience with Agile and ITSM methodologies is a plus. About us Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change. Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
Role : ServiceNow Developer The company: Wipro is an exciting organisation to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters. Job Description We are looking for a Senior developer, for configuring and implementing solutions on ServiceNow platform which meets customer requirement. This role would maintain and support ServiceNow platform and applications. This person will work very closely with ServiceNow Architect, customer personnel, Business Analyst(s), IT support teams and other technical teams. This role would ensure that business needs around implementation of ServiceNow Platform are in controlled and predictive manner. Responsibilities : Understands ServiceNow applications and architecture. Provides Low Level Design and implement technical solutions for ServiceNow implementation. Designs, codes, and tests technical solutions for the ServiceNow implementations. Provides/creates the required technical documentation for the ServiceNow implementations. Implement integrations with ServiceNow such as LDAP, SSO, Integration Hub, web-services, email and other relevant technologies. Implement ServiceNow CMDB, Discovery and Service Mapping implementation. Implement Automation workflows using ServiceNow Orchestrator. Implement orchestration using workflow & Integration Hub Provide support in prototypes for client engagements & design / demo POC for new ServiceNow features Administer and troubleshoot the deployed applications and instance of ServiceNow. Assists in enforcement of development deadlines, schedules and quality deliverables. Prioritizes multiple tasks effectively, collaborate with other teams as applicable. Motivates and mentors junior developer to build solutions, which fulfils customer requirement. Contributes appropriately to conversations and assumes additional responsibility proactively. Support to delivery teams, guiding and monitoring task completion, sharing expert knowledge and advice without carrying line responsibility. Follows through with commitments and fosters mutual trust with fellow employees. Understands the necessity of, contributes to coding standards, and make sure it followed. Follows through with commitments and fosters mutual trust with fellow employees. Encourages fellow team members to make innovative contributions and embrace new ideas. Skills & Experience Should trained & (preferably) certified on ITILv3 foundation. Certified Systems Administrator and (preferably) Certified Application Developer. Experience in Implementation and Deign of Platforms like ServiceNow, BMC Remedy, HP Service Manager. Experience in Design and Implementation of solutions / applications on ServiceNow Platform. Hands-on implementing solutions on ServiceNow platform. Hands-on experience with Glide Script, JavaScript, XML, JSON and Web Service APIs. Able to understand & parse XML, JSON and other data formats. Understanding of HTML, CSS, AngularJS, Bootstrap coding. Experience on server side, client side & service portal way of coding of ServiceNow. Should have understanding of ServiceNow CMDB, Discovery and Service Mapping implementation. Hands-on Experience & understanding of Service catalog and service portal. Hand-on experience on troubleshooting and fixing production issues. Exposure to provide L2/L3 support for production issues. Should have understanding of ServiceNow architecture and access control mechanism. Should have experience in integrating tools in ServiceNow or other similar tools using MidServer, web services, Integration Hub, email etc Should have worked on more than one of applications such as ITSM, HRSD, ITOM (CMDB, Discovery Service Mapping & Event Management), ITAM, ITBM, CSM, GRC etc Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension Extra holiday purchase Life insurance policy Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome. ServiceNow Core
Mar 26, 2024
Full time
Role : ServiceNow Developer The company: Wipro is an exciting organisation to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters. Job Description We are looking for a Senior developer, for configuring and implementing solutions on ServiceNow platform which meets customer requirement. This role would maintain and support ServiceNow platform and applications. This person will work very closely with ServiceNow Architect, customer personnel, Business Analyst(s), IT support teams and other technical teams. This role would ensure that business needs around implementation of ServiceNow Platform are in controlled and predictive manner. Responsibilities : Understands ServiceNow applications and architecture. Provides Low Level Design and implement technical solutions for ServiceNow implementation. Designs, codes, and tests technical solutions for the ServiceNow implementations. Provides/creates the required technical documentation for the ServiceNow implementations. Implement integrations with ServiceNow such as LDAP, SSO, Integration Hub, web-services, email and other relevant technologies. Implement ServiceNow CMDB, Discovery and Service Mapping implementation. Implement Automation workflows using ServiceNow Orchestrator. Implement orchestration using workflow & Integration Hub Provide support in prototypes for client engagements & design / demo POC for new ServiceNow features Administer and troubleshoot the deployed applications and instance of ServiceNow. Assists in enforcement of development deadlines, schedules and quality deliverables. Prioritizes multiple tasks effectively, collaborate with other teams as applicable. Motivates and mentors junior developer to build solutions, which fulfils customer requirement. Contributes appropriately to conversations and assumes additional responsibility proactively. Support to delivery teams, guiding and monitoring task completion, sharing expert knowledge and advice without carrying line responsibility. Follows through with commitments and fosters mutual trust with fellow employees. Understands the necessity of, contributes to coding standards, and make sure it followed. Follows through with commitments and fosters mutual trust with fellow employees. Encourages fellow team members to make innovative contributions and embrace new ideas. Skills & Experience Should trained & (preferably) certified on ITILv3 foundation. Certified Systems Administrator and (preferably) Certified Application Developer. Experience in Implementation and Deign of Platforms like ServiceNow, BMC Remedy, HP Service Manager. Experience in Design and Implementation of solutions / applications on ServiceNow Platform. Hands-on implementing solutions on ServiceNow platform. Hands-on experience with Glide Script, JavaScript, XML, JSON and Web Service APIs. Able to understand & parse XML, JSON and other data formats. Understanding of HTML, CSS, AngularJS, Bootstrap coding. Experience on server side, client side & service portal way of coding of ServiceNow. Should have understanding of ServiceNow CMDB, Discovery and Service Mapping implementation. Hands-on Experience & understanding of Service catalog and service portal. Hand-on experience on troubleshooting and fixing production issues. Exposure to provide L2/L3 support for production issues. Should have understanding of ServiceNow architecture and access control mechanism. Should have experience in integrating tools in ServiceNow or other similar tools using MidServer, web services, Integration Hub, email etc Should have worked on more than one of applications such as ITSM, HRSD, ITOM (CMDB, Discovery Service Mapping & Event Management), ITAM, ITBM, CSM, GRC etc Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension Extra holiday purchase Life insurance policy Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome. ServiceNow Core
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 22, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
Sep 21, 2022
Full time
Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
Feb 18, 2022
Full time
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
Business Analyst Software House Birmingham /Remote My client based in Birmingham city centre is looking for 2 Business Analysts to join their team. These are newly created roles due to an influx of work as the company is incredibly busy! Working for a leading managed service provider this role will see you taking responsibility for capturing the "As is" processes including system data flows where required to generate the most effective and efficient "to be" processes. You will be expected to work with internal business users, stakeholders as well as interlinking departments to drive effective and efficient processes and systems through a controlled change programme. This role will see you: Own and maintain a development roadmap of key pieces of work as well as oversee/manage the end-to-end BAU development queue by: Lead/chair regular meetings with key business owners to prioritise and manage the BAU development queue. Triage of development requests (stories), to ensure developer time is not spent on unnecessary work. Prompting of and assisting with UAT testing of new developments. Report on progress against roadmap, and new development builds Communicate updates to impacted users prior to system go live Support administration of system changes and bugs Alongside the development team, ensure the business' instance of ServiceNow is kept up to date with the latest release of software. To be successful in this role you should ideally have the following experience: Change Management coordination Experience of senior stakeholder management to implement change in a face paced business At least 3 years previous experience in a similar role Capturing and documentation of business process Prince foundation or similar level Project Management qualification Visio or similar process mapping application knowledge Exposure to PODIO and ServiceNow software applications desirable In return for your skills my client is paying a salary up to £45000 for the right candidate plus benefits. This role can be based in the office in Birmingham city centre or mostly from home or any mix in between! Apply today for immediate consideration! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 02, 2022
Full time
Business Analyst Software House Birmingham /Remote My client based in Birmingham city centre is looking for 2 Business Analysts to join their team. These are newly created roles due to an influx of work as the company is incredibly busy! Working for a leading managed service provider this role will see you taking responsibility for capturing the "As is" processes including system data flows where required to generate the most effective and efficient "to be" processes. You will be expected to work with internal business users, stakeholders as well as interlinking departments to drive effective and efficient processes and systems through a controlled change programme. This role will see you: Own and maintain a development roadmap of key pieces of work as well as oversee/manage the end-to-end BAU development queue by: Lead/chair regular meetings with key business owners to prioritise and manage the BAU development queue. Triage of development requests (stories), to ensure developer time is not spent on unnecessary work. Prompting of and assisting with UAT testing of new developments. Report on progress against roadmap, and new development builds Communicate updates to impacted users prior to system go live Support administration of system changes and bugs Alongside the development team, ensure the business' instance of ServiceNow is kept up to date with the latest release of software. To be successful in this role you should ideally have the following experience: Change Management coordination Experience of senior stakeholder management to implement change in a face paced business At least 3 years previous experience in a similar role Capturing and documentation of business process Prince foundation or similar level Project Management qualification Visio or similar process mapping application knowledge Exposure to PODIO and ServiceNow software applications desirable In return for your skills my client is paying a salary up to £45000 for the right candidate plus benefits. This role can be based in the office in Birmingham city centre or mostly from home or any mix in between! Apply today for immediate consideration! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Zendesk Consultant £60k - £65k DOE Global Consultancy Work from Home We are currently looking for an experienced Zendesk Technology Consultant to join the Solution Design team working on Contact Center opportunities and assisting the core team in driving Zendesk solutions based on the client's requirements. Our client offers excellent potential for career growth, professional development, and a great personalized benefits package. Role Overview: *Building solutioning and implementing CCaaS *Configure, maintain, and restructure the Zendesk infrastructure for multiple clients to ensure consistent optimization *Manage and automate the user life cycle management workflow for all CX tools *Identify and troubleshoot any CV software performance issues *Maintain expert level understanding of all Zendesk features and releases *Support ticket automation efforts creating effective workflows in Zendesk Requirements/skills: *Zendesk (or similar ticketing software such as ServiceNow) advanced administration experience *Working knowledge of Developer tools including Zendesk apps and APIs *Experience in Scripting with SQL and/or Python, for workflow automation and to extract large sets of data, and design of ETL flows *Proven ability to understand business processes and translate business requirements into application functionality *Experience in a consulting environment or relevant experience related to delivery of contact center technology solution *Experience working in multi-client BPO provider with Contact Center Technology platforms *Zendesk certification preferred Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified..Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.
Nov 05, 2021
Full time
Senior Zendesk Consultant £60k - £65k DOE Global Consultancy Work from Home We are currently looking for an experienced Zendesk Technology Consultant to join the Solution Design team working on Contact Center opportunities and assisting the core team in driving Zendesk solutions based on the client's requirements. Our client offers excellent potential for career growth, professional development, and a great personalized benefits package. Role Overview: *Building solutioning and implementing CCaaS *Configure, maintain, and restructure the Zendesk infrastructure for multiple clients to ensure consistent optimization *Manage and automate the user life cycle management workflow for all CX tools *Identify and troubleshoot any CV software performance issues *Maintain expert level understanding of all Zendesk features and releases *Support ticket automation efforts creating effective workflows in Zendesk Requirements/skills: *Zendesk (or similar ticketing software such as ServiceNow) advanced administration experience *Working knowledge of Developer tools including Zendesk apps and APIs *Experience in Scripting with SQL and/or Python, for workflow automation and to extract large sets of data, and design of ETL flows *Proven ability to understand business processes and translate business requirements into application functionality *Experience in a consulting environment or relevant experience related to delivery of contact center technology solution *Experience working in multi-client BPO provider with Contact Center Technology platforms *Zendesk certification preferred Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified..Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.
Senior Zendesk Consultant £60k - £65k DOE Global Consultancy Work from Home We are currently looking for an experienced Zendesk Technology Consultant to join the Solution Design team working on Contact Center opportunities and assisting the core team in driving Zendesk solutions based on the client's requirements. Our client offers excellent potential for career growth, professional development, and a great personalized benefits package. Role Overview: *Building solutioning and implementing CCaaS *Configure, maintain, and restructure the Zendesk infrastructure for multiple clients to ensure consistent optimization *Manage and automate the user lifecycle management workflow for all CX tools *Identify and troubleshoot any CV software performance issues *Maintain expert level understanding of all Zendesk features and releases *Support ticket automation efforts creating effective workflows in Zendesk Requirements / skills: *Zendesk (or similar ticketing software such as ServiceNow) advanced administration experience *Working knowledge of Developer tools including Zendesk apps and APIs *Experience in scripting with SQL and/or Python, for workflow automation and to extract large sets of data, and design of ETL flows *Proven ability to understand business processes and translate business requirements into application functionality *Experience in a consulting environment or relevant experience related to delivery of contact center technology solution *Experience working in multi-client BPO provider with Contact Center Technology platforms *Zendesk certification preferred Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.
Nov 04, 2021
Full time
Senior Zendesk Consultant £60k - £65k DOE Global Consultancy Work from Home We are currently looking for an experienced Zendesk Technology Consultant to join the Solution Design team working on Contact Center opportunities and assisting the core team in driving Zendesk solutions based on the client's requirements. Our client offers excellent potential for career growth, professional development, and a great personalized benefits package. Role Overview: *Building solutioning and implementing CCaaS *Configure, maintain, and restructure the Zendesk infrastructure for multiple clients to ensure consistent optimization *Manage and automate the user lifecycle management workflow for all CX tools *Identify and troubleshoot any CV software performance issues *Maintain expert level understanding of all Zendesk features and releases *Support ticket automation efforts creating effective workflows in Zendesk Requirements / skills: *Zendesk (or similar ticketing software such as ServiceNow) advanced administration experience *Working knowledge of Developer tools including Zendesk apps and APIs *Experience in scripting with SQL and/or Python, for workflow automation and to extract large sets of data, and design of ETL flows *Proven ability to understand business processes and translate business requirements into application functionality *Experience in a consulting environment or relevant experience related to delivery of contact center technology solution *Experience working in multi-client BPO provider with Contact Center Technology platforms *Zendesk certification preferred Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). Deerfoot is acting as an Employment Agency in relation to this vacancy.
Senior Software Developer -C# Remote C# / MVC / Software /Development / Coventry /Remote My client based in Coventry is looking to hire a Senior C# developer to join their team. This is a newly created role that will see you working in a team of like minded developers working on business critical systems. This role can also be mostly remote the expectation is that you will be in the office just once or twice a month! This role will see you: * Working as part of the Development team to create and maintain customer portals and APis as well as looking after the backend integration of the systems * Designing, developing and supporting internal web applications, external web based portals * Defining and performing unit and systems testing for new and existing applications as well as acceptance testing and results reporting. * Working as part of the Technical Development team, the web developer will be responsible for the * Monitoring web servers, database servers and optimise systems to provide the best user experience and hardware utilisation. * Working in a team of developer to create clean robust and reusable code. The ideal candidate will have the following skills: Proven experience in: * Microsoft .NET C# web applications using MVC5 * Entity Framework 6 * Microsoft SQL Server * Git version control * Unit testing with xUnit * SOAP / Web Services / REST APIs (both server and client side) * HTML / CSS * Javascript / JQuery Any experience of the following would also be highly beneficial but not essential: * Amazon Web Services (EC2 and RDS) * Hubspot, ServiceNow, GIS (API integrations) * Experience with JIRA issue tracking and project management * Client side Javascript frameworks, e.g. React * TDD / Agile / Dependency Injection / CI / CD * Web and Graphical design * Experience with .NET core * Docker containers and container hosting * General awareness of IP networking In return for your skills my client is looking to pay between £40000 and £50000 plus benefits! Based just outside Coventry this is an excellent role so apply today for immediate consideration! The expectation is that you will be in the office just once or twice a month! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 10, 2021
Full time
Senior Software Developer -C# Remote C# / MVC / Software /Development / Coventry /Remote My client based in Coventry is looking to hire a Senior C# developer to join their team. This is a newly created role that will see you working in a team of like minded developers working on business critical systems. This role can also be mostly remote the expectation is that you will be in the office just once or twice a month! This role will see you: * Working as part of the Development team to create and maintain customer portals and APis as well as looking after the backend integration of the systems * Designing, developing and supporting internal web applications, external web based portals * Defining and performing unit and systems testing for new and existing applications as well as acceptance testing and results reporting. * Working as part of the Technical Development team, the web developer will be responsible for the * Monitoring web servers, database servers and optimise systems to provide the best user experience and hardware utilisation. * Working in a team of developer to create clean robust and reusable code. The ideal candidate will have the following skills: Proven experience in: * Microsoft .NET C# web applications using MVC5 * Entity Framework 6 * Microsoft SQL Server * Git version control * Unit testing with xUnit * SOAP / Web Services / REST APIs (both server and client side) * HTML / CSS * Javascript / JQuery Any experience of the following would also be highly beneficial but not essential: * Amazon Web Services (EC2 and RDS) * Hubspot, ServiceNow, GIS (API integrations) * Experience with JIRA issue tracking and project management * Client side Javascript frameworks, e.g. React * TDD / Agile / Dependency Injection / CI / CD * Web and Graphical design * Experience with .NET core * Docker containers and container hosting * General awareness of IP networking In return for your skills my client is looking to pay between £40000 and £50000 plus benefits! Based just outside Coventry this is an excellent role so apply today for immediate consideration! The expectation is that you will be in the office just once or twice a month! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
This is a fantastic oportunity for a ESaas Enior Engineer - Service Owner
Overall purpose of role
As a hands on technical ESaaS Senior Engineer you will work closely with our ESaaS live Services, ESaaS Academy ( ESaaS training) and our consumers to ensure relentless stable live services You will be responsible for the ITIL process in production and the live infrastructure and the automation of our onboarding process. You will work with a team of Elastic/ automation engineers to ensure all integration points/ reports/ customer visible configurations/consumer questions are as automated (chatbot and search pages etc ) and intuitive as technically possible.
The role is also required to be able to build and draw reports from Kibana and ServiceFirst to provide pictures of our live service stability and usability.
The role will be working hands on with the Global Product Owner, The Release & LCT Product Owner and the Architect Owner to provide the input to our Product backlog. The creation of the documentation around the business outcomes and Features from a live services and training perspective as well as their acceptance criteria’s.
The role has a key responsibility to work within agile/ Lean frameworks supporting the continuous drive to better products faster strategy.
You will maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas, including the automation and distribution of production of Stability Metrics (incident, change, capacity, SLAs, infrastructure).
Person Specification
* The successful candidate will be an action-orientated and proactive individual with a focus on continuous improvement in all areas of responsibility.
* You will be able to hands on provide automation and have a very deep technical understanding of the platform.
* Thoroughly sign up to and understands the Agile concept of Self-organizing teams—encourages role interchangeability as well as leadership and collaboration
* You will have the ability to build highly productive relationships with a range of internal and external stakeholders utilising a challenging but positive and influential style.
Essential Skills/Basic Qualifications:
* Bachelor’s degree in Computer Science, Computer Engineering, related field or equivalent work experience
* Strong experience with the areas of: SQL and NoSQL databases (data modelling and aggregation techniques). Data Analytics tools such as Spark/Flume/Hadoop (one or more) .
* Strong experience with Python (pandas, numpy), JavaScript, Ruby, R, Scala (one or more).
* Strong experience with linux/unix on sysadm level, AWS , containers and cloud.
* Strong experience with the tools as: Elasticsearch, Logstash and Kibana or Splunk.
* Strong experience with responsibility of big scale live services
* Strong experience hands on with ITIL processes including ServiceNow/First
* Strong experience working within a successful agile team "knowing what good looks like
Oct 29, 2018
This is a fantastic oportunity for a ESaas Enior Engineer - Service Owner
Overall purpose of role
As a hands on technical ESaaS Senior Engineer you will work closely with our ESaaS live Services, ESaaS Academy ( ESaaS training) and our consumers to ensure relentless stable live services You will be responsible for the ITIL process in production and the live infrastructure and the automation of our onboarding process. You will work with a team of Elastic/ automation engineers to ensure all integration points/ reports/ customer visible configurations/consumer questions are as automated (chatbot and search pages etc ) and intuitive as technically possible.
The role is also required to be able to build and draw reports from Kibana and ServiceFirst to provide pictures of our live service stability and usability.
The role will be working hands on with the Global Product Owner, The Release & LCT Product Owner and the Architect Owner to provide the input to our Product backlog. The creation of the documentation around the business outcomes and Features from a live services and training perspective as well as their acceptance criteria’s.
The role has a key responsibility to work within agile/ Lean frameworks supporting the continuous drive to better products faster strategy.
You will maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas, including the automation and distribution of production of Stability Metrics (incident, change, capacity, SLAs, infrastructure).
Person Specification
* The successful candidate will be an action-orientated and proactive individual with a focus on continuous improvement in all areas of responsibility.
* You will be able to hands on provide automation and have a very deep technical understanding of the platform.
* Thoroughly sign up to and understands the Agile concept of Self-organizing teams—encourages role interchangeability as well as leadership and collaboration
* You will have the ability to build highly productive relationships with a range of internal and external stakeholders utilising a challenging but positive and influential style.
Essential Skills/Basic Qualifications:
* Bachelor’s degree in Computer Science, Computer Engineering, related field or equivalent work experience
* Strong experience with the areas of: SQL and NoSQL databases (data modelling and aggregation techniques). Data Analytics tools such as Spark/Flume/Hadoop (one or more) .
* Strong experience with Python (pandas, numpy), JavaScript, Ruby, R, Scala (one or more).
* Strong experience with linux/unix on sysadm level, AWS , containers and cloud.
* Strong experience with the tools as: Elasticsearch, Logstash and Kibana or Splunk.
* Strong experience with responsibility of big scale live services
* Strong experience hands on with ITIL processes including ServiceNow/First
* Strong experience working within a successful agile team "knowing what good looks like
This is a fantastic oportunity for a ESaas Enior Engineer - Service Owner
Overall purpose of role
As a hands on technical ESaaS Senior Engineer you will work closely with our ESaaS live Services, ESaaS Academy ( ESaaS training) and our consumers to ensure relentless stable live services You will be responsible for the ITIL process in production and the live infrastructure and the automation of our onboarding process. You will work with a team of Elastic/ automation engineers to ensure all integration points/ reports/ customer visible configurations/consumer questions are as automated (chatbot and search pages etc ) and intuitive as technically possible.
The role is also required to be able to build and draw reports from Kibana and ServiceFirst to provide pictures of our live service stability and usability.
The role will be working hands on with the Global Product Owner, The Release & LCT Product Owner and the Architect Owner to provide the input to our Product backlog. The creation of the documentation around the business outcomes and Features from a live services and training perspective as well as their acceptance criteria’s.
The role has a key responsibility to work within agile/ Lean frameworks supporting the continuous drive to better products faster strategy.
You will maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas, including the automation and distribution of production of Stability Metrics (incident, change, capacity, SLAs, infrastructure).
Person Specification
* The successful candidate will be an action-orientated and proactive individual with a focus on continuous improvement in all areas of responsibility.
* You will be able to hands on provide automation and have a very deep technical understanding of the platform.
* Thoroughly sign up to and understands the Agile concept of Self-organizing teams—encourages role interchangeability as well as leadership and collaboration
* You will have the ability to build highly productive relationships with a range of internal and external stakeholders utilising a challenging but positive and influential style.
Essential Skills/Basic Qualifications:
* Bachelor’s degree in Computer Science, Computer Engineering, related field or equivalent work experience
* Strong experience with the areas of: SQL and NoSQL databases (data modelling and aggregation techniques). Data Analytics tools such as Spark/Flume/Hadoop (one or more) .
* Strong experience with Python (pandas, numpy), JavaScript, Ruby, R, Scala (one or more).
* Strong experience with linux/unix on sysadm level, AWS , containers and cloud.
* Strong experience with the tools as: Elasticsearch, Logstash and Kibana or Splunk.
* Strong experience with responsibility of big scale live services
* Strong experience hands on with ITIL processes including ServiceNow/First
* Strong experience working within a successful agile team "knowing what good looks like
Oct 29, 2018
This is a fantastic oportunity for a ESaas Enior Engineer - Service Owner
Overall purpose of role
As a hands on technical ESaaS Senior Engineer you will work closely with our ESaaS live Services, ESaaS Academy ( ESaaS training) and our consumers to ensure relentless stable live services You will be responsible for the ITIL process in production and the live infrastructure and the automation of our onboarding process. You will work with a team of Elastic/ automation engineers to ensure all integration points/ reports/ customer visible configurations/consumer questions are as automated (chatbot and search pages etc ) and intuitive as technically possible.
The role is also required to be able to build and draw reports from Kibana and ServiceFirst to provide pictures of our live service stability and usability.
The role will be working hands on with the Global Product Owner, The Release & LCT Product Owner and the Architect Owner to provide the input to our Product backlog. The creation of the documentation around the business outcomes and Features from a live services and training perspective as well as their acceptance criteria’s.
The role has a key responsibility to work within agile/ Lean frameworks supporting the continuous drive to better products faster strategy.
You will maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas, including the automation and distribution of production of Stability Metrics (incident, change, capacity, SLAs, infrastructure).
Person Specification
* The successful candidate will be an action-orientated and proactive individual with a focus on continuous improvement in all areas of responsibility.
* You will be able to hands on provide automation and have a very deep technical understanding of the platform.
* Thoroughly sign up to and understands the Agile concept of Self-organizing teams—encourages role interchangeability as well as leadership and collaboration
* You will have the ability to build highly productive relationships with a range of internal and external stakeholders utilising a challenging but positive and influential style.
Essential Skills/Basic Qualifications:
* Bachelor’s degree in Computer Science, Computer Engineering, related field or equivalent work experience
* Strong experience with the areas of: SQL and NoSQL databases (data modelling and aggregation techniques). Data Analytics tools such as Spark/Flume/Hadoop (one or more) .
* Strong experience with Python (pandas, numpy), JavaScript, Ruby, R, Scala (one or more).
* Strong experience with linux/unix on sysadm level, AWS , containers and cloud.
* Strong experience with the tools as: Elasticsearch, Logstash and Kibana or Splunk.
* Strong experience with responsibility of big scale live services
* Strong experience hands on with ITIL processes including ServiceNow/First
* Strong experience working within a successful agile team "knowing what good looks like
Senior Software Developer – Reading HQ- £40,000- £50,000 DOE.
What does the role involve?
You will be based at the ESP Global Services HQ in Reading. Your role will be to design, develop and implement technical products or projects which meet the needs of the Customer or ESP.
* Design, develop, support maintain and advise on all of ESPs in-house software systems and data stored in databases
* Gather and translate user requirements into technical solutions and create timelines
* Develop and enforce software development practices
* Lead projects providing guidance to the Head of IT on costs and business impact
* Advise on system deployment
* Design and develop Company databases
Working hours:
Monday – Friday – 09:00- 17:30
Essential Skills & Experience:
* Notable experience within an IT software development role(s)
* Windows, Web and Mobile Application Programming
* C# .Net, ASP, MVC, CSS, AJAX, JQuery, Javascript
* PHP, Zend
* Android (Java)
* Windows Mobile (C#)
* C++
* Strong database skills
* Microsoft SQL
* MySQL
* ServiceNow experience (Preferred)
Benefits:
* Free onsite parking
* We offer a free Learning and Development portal that boasts thousands of courses
* We also provide employees with Perkbox which enables discounts with most major retailers restaurants and leisure providers
About ESP
ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 20 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are head-quartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs in Hong Kong, Trinidad and Mexico. Our customers include many household brand names such as easyJet, United Airlines and Virgin Atlantic. We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.
Interested? Please apply today for a quick response
Feb 21, 2016
Senior Software Developer – Reading HQ- £40,000- £50,000 DOE.
What does the role involve?
You will be based at the ESP Global Services HQ in Reading. Your role will be to design, develop and implement technical products or projects which meet the needs of the Customer or ESP.
* Design, develop, support maintain and advise on all of ESPs in-house software systems and data stored in databases
* Gather and translate user requirements into technical solutions and create timelines
* Develop and enforce software development practices
* Lead projects providing guidance to the Head of IT on costs and business impact
* Advise on system deployment
* Design and develop Company databases
Working hours:
Monday – Friday – 09:00- 17:30
Essential Skills & Experience:
* Notable experience within an IT software development role(s)
* Windows, Web and Mobile Application Programming
* C# .Net, ASP, MVC, CSS, AJAX, JQuery, Javascript
* PHP, Zend
* Android (Java)
* Windows Mobile (C#)
* C++
* Strong database skills
* Microsoft SQL
* MySQL
* ServiceNow experience (Preferred)
Benefits:
* Free onsite parking
* We offer a free Learning and Development portal that boasts thousands of courses
* We also provide employees with Perkbox which enables discounts with most major retailers restaurants and leisure providers
About ESP
ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for over 20 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are head-quartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs in Hong Kong, Trinidad and Mexico. Our customers include many household brand names such as easyJet, United Airlines and Virgin Atlantic. We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients.
Interested? Please apply today for a quick response